Sagility LLC

Manage the full recruitment cycle for contact center roles, collaborating with hiring managers to source, screen, and onboard qualified candidates. | 2+ years recruiting experience, strong communication and organizational skills, proficiency with ATS and Microsoft Office, preferably in contact center or healthcare environments. | Job Title: Temporary Recruiter - Contact Center Company Overview: Sagility LLC is a leading healthcare technology and business process management company dedicated to enhancing the member and patient experience. With decades of healthcare domain expertise, Sagility combines innovative technology and transformation-driven services to optimize clinical, case management, and member engagement processes for its clients. Role Overview: As a Temporary Recruiter for our Contact Center, you will play a crucial role in sourcing, attracting, and hiring top talent to support our client’s contact center operations. You will work closely with hiring managers to understand staffing needs and ensure a smooth recruitment process that aligns with Sagility’s commitment to excellence. What You'll Do: - You will manage the full recruitment cycle from job posting to candidate onboarding. - You will collaborate with hiring managers to identify staffing needs and develop effective recruitment strategies. - You will source candidates through various channels including job boards, social media, and networking. - You will screen resumes and conduct initial interviews to assess candidate qualifications. - You will coordinate interview schedules and communicate with candidates throughout the hiring process. - You will maintain accurate recruitment records and provide regular updates to stakeholders. - You will support employer branding initiatives to attract high-quality candidates. - You will ensure compliance with company policies and employment laws during recruitment. What You Bring: - You have 2+ years of experience in recruiting, preferably in contact center or healthcare environments. - You possess strong knowledge of recruitment best practices and applicant tracking systems (ATS). - You have excellent communication and interpersonal skills to engage effectively with candidates and hiring teams. - You demonstrate strong organizational skills and attention to detail. - You are proficient in using Microsoft Office Suite and recruitment platforms. Bonus Points If You Have: - Experience recruiting for contact center roles or within the healthcare industry. - Familiarity with BPM services and healthcare domain terminology. - Previous experience working in a fast-paced, dynamic environment. - Certification in HR or recruitment-related fields. What We Offer: - We offer a collaborative and supportive work environment. - We offer opportunities for professional growth and development. - We offer competitive compensation and flexible work arrangements. - We offer access to cutting-edge technology and resources. - We offer a chance to contribute to meaningful healthcare transformation initiatives. Ready to Apply? Please submit your resume and a brief cover letter outlining your relevant experience to our HR department at careers@sagility.com. We look forward to hearing from you!

Oversee daily contact center operations, lead and motivate team members, monitor performance metrics, resolve escalated issues, and ensure compliance with healthcare regulations. | Minimum 3 years supervisory experience in contact centers, strong communication and leadership skills, knowledge of CRM systems, and preferably healthcare industry experience. | Job Title: Supervisor - Contact Center Company Overview: Sagility LLC is a leading healthcare technology and business process management company dedicated to enhancing the member and patient experience. With decades of expertise in healthcare and innovative technology solutions, Sagility partners with clients to optimize clinical, case management, and member services, driving transformation and improved outcomes. Role Overview: As a Supervisor in our Contact Center, you will play a pivotal role in managing daily operations and leading a team to deliver exceptional service to our members. You will ensure that performance standards are met while fostering a positive and productive work environment. What You'll Do: - You will oversee daily contact center activities to ensure efficient and effective service delivery. - You will lead, coach, and motivate a team of contact center representatives to achieve performance goals. - You will monitor key performance indicators and implement strategies for continuous improvement. - You will handle escalated member issues with professionalism and resolve them promptly. - You will collaborate with other departments to streamline processes and enhance member satisfaction. - You will conduct regular team meetings and training sessions to maintain high service standards. - You will prepare and present performance reports to senior management. - You will ensure compliance with company policies and healthcare regulations. What You Bring: - Minimum of 3 years of experience in a contact center supervisory or leadership role. - Strong knowledge of contact center technologies and CRM systems. - Excellent communication and interpersonal skills. - Proven ability to manage and motivate teams in a fast-paced environment. - Strong problem-solving skills and attention to detail. - Experience in healthcare or related industries is preferred. Bonus Points If You Have: - Experience with healthcare BPM services or clinical case management. - Familiarity with healthcare regulations and compliance standards. - Certification in contact center management or leadership training. - Proficiency in data analysis and reporting tools. What We Offer: - We offer competitive salary and comprehensive benefits package. - We offer opportunities for professional growth and career advancement. - We offer a supportive and inclusive work environment. - We offer flexible work schedules and remote work options. - We offer employee wellness programs and ongoing training. Ready to Apply? To join our dynamic team at Sagility LLC, please submit your resume and cover letter through our careers page or email us directly at careers@sagility.com. We look forward to hearing from you!

Oversee daily operations, lead teams, analyze data for process improvements, ensure compliance, and support strategic initiatives to enhance healthcare service delivery. | 5+ years in operations management within healthcare or BPM, strong leadership, data analysis skills, healthcare compliance knowledge, and budget management experience. | Job Title: Operations Manager Company Overview: Sagility LLC is a leading healthcare technology and business process management company dedicated to enhancing the member and patient experience. With decades of healthcare domain expertise, Sagility combines innovative technology solutions with transformation-driven services to optimize clinical, case management, and member engagement processes for its clients. Role Overview: As an Operations Manager at Sagility, you will play a critical role in overseeing and improving operational processes to ensure efficient service delivery and client satisfaction. You will lead cross-functional teams, manage day-to-day operations, and drive continuous improvement initiatives to support the company’s mission of delivering exceptional healthcare experiences. What You'll Do: - You will manage daily operations to ensure seamless service delivery and operational efficiency. - You will lead and mentor a team of professionals, fostering a collaborative and high-performance work environment. - You will analyze operational data to identify areas for process improvement and implement effective solutions. - You will collaborate with clinical and case management teams to align operational goals with client needs. - You will develop and monitor key performance indicators (KPIs) to track progress and drive accountability. - You will oversee resource allocation and budgeting to optimize operational costs. - You will ensure compliance with healthcare regulations and company policies. - You will support strategic initiatives aimed at enhancing member and patient engagement. What You Bring: - Minimum of 5 years of experience in operations management, preferably within the healthcare or BPM industry. - Strong leadership skills with experience managing cross-functional teams. - Proficiency in data analysis and performance metrics to drive operational improvements. - Excellent communication and interpersonal skills to collaborate effectively with diverse stakeholders. - Knowledge of healthcare regulations and compliance standards. - Ability to manage budgets and resource planning efficiently. Bonus Points If You Have: - Experience with healthcare technology platforms and BPM tools. - Certification in project management (PMP or equivalent). - Background in clinical or case management operations. - Familiarity with Lean Six Sigma or other process improvement methodologies. What We Offer: - We offer a dynamic and supportive work environment focused on innovation and growth. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional development and career advancement. - We offer flexible work arrangements to support work-life balance. - We offer a collaborative culture that values diversity and inclusion. Ready to Apply? To join our team at Sagility LLC as an Operations Manager, please submit your resume and cover letter through our careers page or email them directly to careers@sagility.com. We look forward to hearing from you!

Manage the full recruitment lifecycle for contact center roles, collaborating with hiring managers and sourcing qualified candidates to support business needs. | At least 2 years of recruiting experience, proficiency with ATS and recruitment software, strong communication and organizational skills, preferably with contact center or healthcare recruiting background. | Job Title: Temporary Recruiter - Contact Center Company Overview: Sagility LLC is a leading provider of business process management (BPM) services specializing in the healthcare sector. With decades of domain expertise, Sagility leverages cutting-edge technology and transformation-driven solutions to enhance the member and patient experience for its clients. Role Overview: As a Temporary Recruiter for our Contact Center division, you will play a critical role in sourcing and hiring top talent to support our growing operations. Your efforts will ensure that we maintain a skilled and motivated workforce to deliver exceptional service to our members. What You'll Do: - You will manage the full recruitment lifecycle from job posting to candidate onboarding. - You will collaborate with hiring managers to understand staffing needs and develop effective recruitment strategies. - You will source candidates through various channels including job boards, social media, and networking. - You will screen resumes and conduct initial interviews to assess candidate qualifications. - You will coordinate interview schedules and facilitate communication between candidates and hiring teams. - You will maintain accurate recruitment records and provide regular status updates. - You will assist in improving recruitment processes to enhance efficiency and candidate experience. What You Bring: - You bring at least 2 years of recruiting experience, preferably in contact center or healthcare environments. - You have strong knowledge of applicant tracking systems (ATS) and recruitment software. - You possess excellent communication and interpersonal skills to engage candidates and stakeholders. - You demonstrate strong organizational skills and attention to detail. - You have the ability to work independently and manage multiple priorities in a fast-paced environment. Bonus Points If You Have: - Experience recruiting for contact center roles or healthcare-related positions. - Familiarity with BPM services or healthcare industry terminology. - Previous experience working in a temporary or contract recruitment capacity. - Proficiency with sourcing tools such as LinkedIn Recruiter or Boolean search techniques. What We Offer: - We offer a dynamic and supportive work environment focused on professional growth. - We offer competitive compensation and flexible work arrangements. - We offer opportunities to gain experience in the healthcare and BPM sectors. - We offer access to training and development resources to enhance your recruiting skills. - We offer a collaborative culture that values innovation and teamwork. Ready to Apply? Please submit your resume and a brief cover letter outlining your relevant experience to our recruitment team at careers@sagility.com. We look forward to hearing from you!

Manage the full recruitment cycle for contact center roles, including sourcing, screening, interviewing, and onboarding candidates. | Minimum 2 years recruiting experience, proficiency with ATS, strong communication and organizational skills, preferably in healthcare or contact center environments. | Job Title: Temporary Recruiter - Contact Center Company Overview: Sagility LLC is a leading healthcare technology and business process management company dedicated to enhancing the member and patient experience. With decades of healthcare domain expertise, Sagility combines innovative technology and transformation-driven services to optimize clinical, case management, and member engagement processes for its clients. Role Overview: As a Temporary Recruiter for our Contact Center, you will play a crucial role in identifying and attracting top talent to support our client’s operational needs. You will manage the full recruitment cycle, ensuring a seamless hiring process that aligns with Sagility’s commitment to excellence and service quality. What You'll Do: - You will source, screen, and interview candidates for various contact center roles. - You will collaborate with hiring managers to understand staffing needs and job requirements. - You will manage job postings and recruitment advertising across multiple platforms. - You will coordinate interview schedules and communicate effectively with candidates throughout the hiring process. - You will maintain accurate recruitment records and candidate databases. - You will assist in onboarding new hires to ensure a smooth transition. - You will provide regular updates and reports on recruitment metrics to management. What You Bring: - You have 2+ years of experience in recruiting, preferably within contact center or healthcare environments. - You possess strong knowledge of applicant tracking systems (ATS) and recruitment software. - You have excellent communication and interpersonal skills. - You demonstrate strong organizational skills and attention to detail. - You are capable of managing multiple priorities in a fast-paced environment. Bonus Points If You Have: - Experience recruiting for healthcare or clinical roles. - Familiarity with BPM services and healthcare industry terminology. - Proven success in temporary or contract recruitment. - Certification in HR or recruitment (e.g., SHRM-CP, PHR). What We Offer: - We offer a dynamic and supportive work environment. - We offer opportunities for professional growth and development. - We offer competitive compensation and flexible scheduling. - We offer the chance to contribute to meaningful healthcare solutions. - We offer comprehensive onboarding and training resources. Ready to Apply? Please submit your resume and a brief cover letter outlining your relevant experience to our HR department at careers@sagility.com. We look forward to hearing from you!

Manage daily operations, lead teams, analyze data, collaborate with clinical teams, develop policies, ensure compliance, and report to leadership. | 5+ years in operations management with healthcare knowledge, leadership skills, analytical abilities, and proficiency in management software. | Job Title: Operations Manager Company Overview: Sagility LLC is a leading healthcare technology and business process management company dedicated to enhancing the member and patient experience. With decades of healthcare domain expertise, Sagility combines innovative technology solutions with transformation-driven services to optimize clinical, case management, and member engagement processes. Role Overview: As an Operations Manager at Sagility, you will play a critical role in overseeing daily operations and driving process improvements to ensure exceptional service delivery. You will collaborate with cross-functional teams to enhance operational efficiency and support the company’s mission to improve healthcare outcomes. What You'll Do: - You will manage and optimize daily operational workflows to meet performance targets. - You will lead and mentor a team to foster a culture of continuous improvement and accountability. - You will analyze operational data to identify trends and implement corrective actions. - You will collaborate with clinical and case management teams to streamline processes. - You will develop and maintain operational policies and procedures. - You will coordinate with technology teams to integrate new tools and systems. - You will ensure compliance with healthcare regulations and company standards. - You will prepare reports and present operational insights to senior leadership. What You Bring: - Minimum of 5 years of experience in operations management, preferably in healthcare or BPM. - Strong knowledge of healthcare industry regulations and compliance requirements. - Proven ability to lead teams and manage cross-functional projects. - Excellent analytical and problem-solving skills. - Proficiency with operational management software and data analysis tools. - Strong communication and interpersonal skills. Bonus Points If You Have: - Experience with healthcare technology platforms and BPM software. - Certification in Lean Six Sigma or similar process improvement methodologies. - Background in clinical or case management operations. - Experience working in a fast-paced, transformation-driven environment. What We Offer: - We offer competitive salary and comprehensive benefits package. - We offer opportunities for professional growth and development. - We offer a collaborative and inclusive work environment. - We offer flexible work arrangements to support work-life balance. - We offer the chance to make a meaningful impact in healthcare. Ready to Apply? Please submit your resume and cover letter through our careers page at www.sagility.com/careers. We look forward to learning how you can contribute to our team.

Lead the development and execution of healthcare analytics strategies, manage BI teams, and deliver actionable insights to improve patient outcomes and operational efficiency. | 7+ years in business intelligence or healthcare analytics, expertise in BI tools, SQL, data warehousing, team management, and knowledge of healthcare data regulations. | Job Title: Senior Business Intelligence Manager - Healthcare Analytics Company Overview: Sagility LLC is a leading healthcare technology and business process management company dedicated to enhancing the member and patient experience. With decades of healthcare domain expertise, Sagility leverages innovative technology and transformation-driven services to optimize clinical, case management, and member engagement processes for its clients. Role Overview: As a Senior Business Intelligence Manager specializing in Healthcare Analytics, you will lead the development and execution of data-driven strategies that empower healthcare organizations to improve patient outcomes and operational efficiency. You will oversee analytics teams, collaborate with cross-functional stakeholders, and drive insights that support clinical and business decision-making. What You'll Do: - You will lead the design, development, and deployment of advanced healthcare analytics solutions. - You will manage and mentor a team of BI analysts and data scientists to deliver actionable insights. - You will collaborate with clinical and operational leaders to identify key performance indicators and analytics needs. - You will oversee data governance and ensure the accuracy and integrity of healthcare data. - You will develop dashboards and reports that provide real-time visibility into member and patient metrics. - You will drive continuous improvement initiatives through data analysis and predictive modeling. - You will communicate complex analytical findings to non-technical stakeholders effectively. - You will stay current with industry trends and emerging technologies in healthcare analytics. What You Bring: - Minimum of 7 years of experience in business intelligence or healthcare analytics. - Strong expertise in BI tools such as Tableau, Power BI, or QlikView. - Proficiency in SQL, data warehousing, and ETL processes. - Experience managing analytics teams and projects in a healthcare setting. - Excellent communication and leadership skills. - Deep understanding of healthcare data standards and regulations (e.g., HIPAA). Bonus Points If You Have: - Experience with machine learning and predictive analytics. - Knowledge of healthcare payer and provider operations. - Advanced degree in healthcare informatics, data science, or related field. - Familiarity with cloud platforms like AWS or Azure. What We Offer: - We offer a collaborative and innovative work environment focused on healthcare transformation. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and continuous learning. - We offer flexible work arrangements to support work-life balance. - We offer the chance to make a meaningful impact on patient care and healthcare delivery. Ready to Apply? Please submit your resume and cover letter through our careers page at www.sagility.com/careers. We look forward to learning how your expertise can contribute to our mission of improving healthcare outcomes.

Lead analytics projects, develop insights, manage teams, and communicate findings to improve healthcare programs. | 7+ years in analytics with healthcare experience, strong technical skills, leadership, and relevant degree. | Job Title: Senior Manager - Analytics Company Overview: Sagility LLC is a leading healthcare technology and business process management company dedicated to enhancing the member and patient experience. With decades of healthcare domain expertise, Sagility leverages innovative technology and transformation-driven services to optimize clinical, case management, and member engagement processes for its clients. Role Overview: As a Senior Manager - Analytics at Sagility, you will lead analytics initiatives that drive strategic decision-making and operational improvements. You will oversee data analysis, reporting, and insights generation to support healthcare programs and enhance member outcomes. What You'll Do: - You will lead and manage analytics projects from conception through delivery, ensuring alignment with business goals. - You will collaborate with cross-functional teams to identify data needs and develop actionable insights. - You will design and implement advanced analytical models to support clinical and case management programs. - You will oversee the development of dashboards and reports to monitor key performance indicators. - You will mentor and guide junior analysts to build a high-performing analytics team. - You will communicate complex data findings to stakeholders in a clear and impactful manner. - You will ensure data quality and integrity across all analytics processes. - You will stay current with industry trends and best practices to continuously improve analytics capabilities. What You Bring: - You have 7+ years of experience in analytics, preferably within healthcare or related industries. - You possess strong expertise in data analysis tools such as SQL, Python, R, or similar. - You have proven experience managing analytics teams and projects. - You demonstrate excellent communication and leadership skills. - You have a solid understanding of healthcare data, clinical programs, and case management. - You hold a Bachelor’s degree in a relevant field; advanced degrees are a plus. Bonus Points If You Have: - Experience with healthcare data standards and regulations (e.g., HIPAA). - Familiarity with business intelligence platforms like Tableau or Power BI. - Background in predictive modeling and machine learning techniques. - Experience working in a BPM or healthcare technology environment. What We Offer: - We offer a collaborative and innovative work environment focused on professional growth. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer flexible work arrangements to support work-life balance. - We offer opportunities for continuous learning and career advancement. - We offer a supportive culture that values diversity and inclusion. Ready to Apply? To join our team as a Senior Manager - Analytics, please submit your resume and cover letter through our careers page at www.sagility.com/careers. We look forward to learning how your expertise can contribute to our mission of improving healthcare experiences.

Oversee and improve operational processes, lead teams, manage projects, ensure compliance, and support client relationships to enhance service delivery. | Minimum 5 years operations management experience in healthcare or BPM, strong leadership, healthcare knowledge, project management proficiency, and excellent communication skills. | Job Title: Operations Manager Company Overview: Sagility LLC is a leading healthcare technology and business process management company dedicated to enhancing the member and patient experience. With decades of healthcare domain expertise, Sagility combines innovative technology solutions with transformation-driven services to optimize clinical, case management, and member engagement processes for its clients. Role Overview: As an Operations Manager at Sagility LLC, you will play a pivotal role in overseeing and improving operational processes to ensure seamless service delivery and client satisfaction. You will lead cross-functional teams, drive efficiency initiatives, and support the company’s mission to enhance healthcare outcomes through technology and expert services. What You'll Do: - You will manage daily operations to ensure efficient workflow and high-quality service delivery. - You will lead and mentor a team of operations staff, fostering a collaborative and productive work environment. - You will analyze operational data to identify areas for process improvement and implement effective solutions. - You will collaborate with clinical and case management teams to align operational strategies with client needs. - You will oversee project management activities to ensure timely and successful completion of initiatives. - You will develop and maintain strong relationships with clients and stakeholders to support business growth. - You will ensure compliance with healthcare regulations and company policies across all operations. - You will prepare and present operational reports to senior leadership to inform strategic decisions. What You Bring: - Minimum of 5 years of experience in operations management, preferably within healthcare or BPM services. - Strong knowledge of healthcare industry standards, regulations, and best practices. - Proven leadership skills with experience managing and developing teams. - Excellent analytical and problem-solving abilities. - Proficiency in project management tools and operational software. - Strong communication and interpersonal skills to effectively engage with diverse teams and clients. Bonus Points If You Have: - Experience with healthcare technology platforms and digital transformation initiatives. - Certification in project management (PMP or equivalent). - Background in clinical or case management operations. - Familiarity with data analytics and reporting tools. What We Offer: - We offer a dynamic and supportive work environment focused on innovation and professional growth. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for continuous learning and career advancement. - We offer flexible work arrangements to support work-life balance. - We offer a collaborative culture that values diversity and inclusion. Ready to Apply? If you are passionate about driving operational excellence in healthcare and want to be part of a forward-thinking company, please submit your resume and cover letter to careers@sagility.com. We look forward to hearing from you!

Manage daily operations, lead teams, improve processes, collaborate with clinical teams, monitor KPIs, manage client relationships, ensure compliance, and support technology implementation. | 5+ years in operations management within healthcare or BPM, strong leadership, healthcare knowledge, analytical skills, communication proficiency, and software experience. | Job Title: Operations Manager Company Overview: Sagility LLC is a leading healthcare technology and business process management company dedicated to enhancing the member and patient experience. With decades of healthcare domain expertise, Sagility combines innovative technology solutions with transformation-driven services to optimize clinical, case management, and member engagement processes for its clients. Role Overview: As an Operations Manager at Sagility, you will play a critical role in overseeing daily operations and ensuring the seamless delivery of services that improve healthcare outcomes. You will lead cross-functional teams, drive process improvements, and collaborate with stakeholders to enhance operational efficiency and member satisfaction. What You'll Do: - You will manage and coordinate daily operational activities to meet company goals and client expectations. - You will lead and mentor a team of professionals, fostering a collaborative and high-performance work environment. - You will analyze operational workflows and implement process improvements to increase efficiency and quality. - You will collaborate with clinical and case management teams to ensure integrated service delivery. - You will monitor key performance indicators and prepare reports to inform strategic decision-making. - You will manage client relationships, addressing concerns and ensuring satisfaction. - You will oversee compliance with healthcare regulations and company policies. - You will support the implementation of new technologies and tools to enhance operational capabilities. What You Bring: - Minimum of 5 years of experience in operations management, preferably within healthcare or BPM services. - Strong knowledge of healthcare industry standards, regulations, and best practices. - Proven leadership skills with experience managing cross-functional teams. - Excellent analytical and problem-solving abilities. - Effective communication and interpersonal skills. - Proficiency with operational management software and data analysis tools. Bonus Points If You Have: - Experience with clinical or case management operations. - Familiarity with healthcare technology platforms and BPM tools. - Certification in project management or healthcare administration. - Experience driving digital transformation initiatives. What We Offer: - We offer a dynamic and supportive work environment focused on innovation and growth. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional development and career advancement. - We offer flexible work arrangements to support work-life balance. - We offer the chance to make a meaningful impact in the healthcare industry. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for the Operations Manager role at Sagility LLC. We look forward to hearing from you!

Lead BI teams to develop healthcare analytics solutions that improve patient outcomes and operational efficiency. | 7+ years in BI or healthcare analytics with strong technical skills and leadership experience. | Job Title: Senior Business Intelligence Manager - Healthcare Analytics Company Overview: Sagility LLC is a leading healthcare technology and business process management company dedicated to enhancing the member and patient experience. With decades of healthcare domain expertise, Sagility leverages innovative technology and transformation-driven services to optimize clinical, case management, and member engagement processes for its clients. Role Overview: As a Senior Business Intelligence Manager specializing in Healthcare Analytics, you will lead the development and execution of data-driven strategies that empower healthcare organizations to improve patient outcomes and operational efficiency. You will oversee analytics teams, collaborate with cross-functional stakeholders, and drive insights that support strategic decision-making. What You'll Do: - You will lead and mentor a team of BI analysts and data scientists to deliver actionable healthcare insights. - You will design and implement advanced analytics solutions to support clinical and operational initiatives. - You will collaborate with healthcare providers and internal teams to identify key performance indicators and data requirements. - You will develop and maintain dashboards and reports that provide real-time visibility into member and patient metrics. - You will ensure data quality, integrity, and compliance with healthcare regulations. - You will drive continuous improvement by analyzing trends and recommending process enhancements. - You will communicate complex data findings to non-technical stakeholders effectively. - You will manage project timelines and resources to ensure successful delivery of BI initiatives. What You Bring: - Minimum of 7 years of experience in business intelligence or healthcare analytics. - Strong proficiency in BI tools such as Tableau, Power BI, or QlikView. - Expertise in SQL, data warehousing, and ETL processes. - In-depth knowledge of healthcare data standards and regulations (e.g., HIPAA). - Proven leadership skills with experience managing analytics teams. - Excellent communication and stakeholder management abilities. Bonus Points If You Have: - Experience with machine learning and predictive analytics in healthcare. - Familiarity with cloud platforms like AWS or Azure. - Background in clinical or case management domains. - Certification in healthcare analytics or data science. What We Offer: - We offer a collaborative and innovative work environment focused on healthcare transformation. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and continuous learning. - We offer flexible work arrangements to support work-life balance. - We offer the chance to make a meaningful impact on patient care and healthcare delivery. Ready to Apply? Please submit your resume and cover letter through our careers page at www.sagility.com/careers. We look forward to learning how your expertise can contribute to our mission of improving healthcare outcomes.

Lead analytics team to deliver insights, develop models, ensure data integrity, and communicate findings to stakeholders. | 7+ years in analytics with healthcare experience, strong technical skills, leadership, and communication abilities. | Job Title: Senior Manager - Analytics Company Overview: Sagility LLC is a leading healthcare technology and business process management company dedicated to enhancing the member and patient experience. With decades of healthcare domain expertise, Sagility leverages innovative technology and transformation-driven services to optimize clinical, case management, and member engagement processes for its clients. Role Overview: As the Senior Manager - Analytics, you will lead the analytics team to deliver actionable insights that drive strategic decision-making and improve healthcare outcomes. You will play a critical role in shaping data strategies and ensuring the effective use of analytics to support business goals. What You'll Do: - You will lead and mentor a team of analytics professionals to deliver high-quality data analysis and reporting. - You will collaborate with cross-functional teams to identify analytics needs and develop solutions. - You will design and implement advanced analytics models to support clinical and operational initiatives. - You will oversee data governance and ensure data accuracy and integrity. - You will communicate complex analytical findings to stakeholders in a clear and actionable manner. - You will drive continuous improvement in analytics processes and tools. - You will manage project timelines, resources, and deliverables to meet business objectives. - You will stay current with industry trends and emerging technologies to enhance analytics capabilities. What You Bring: - Minimum of 7 years of experience in analytics, preferably within the healthcare industry. - Strong expertise in data analysis, statistical modeling, and data visualization tools such as SQL, Python, R, Tableau, or Power BI. - Proven leadership experience managing analytics teams and projects. - Excellent communication and stakeholder management skills. - Ability to translate complex data into actionable business insights. - Experience with healthcare data standards and regulatory requirements is a plus. Bonus Points If You Have: - Advanced degree in Data Science, Statistics, Healthcare Informatics, or related field. - Experience with machine learning and AI applications in healthcare. - Familiarity with cloud-based analytics platforms. - Certification in project management or analytics methodologies. What We Offer: - We offer a collaborative and innovative work environment focused on professional growth. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer flexible work arrangements to support work-life balance. - We offer opportunities for continuous learning and career advancement. - We offer a chance to make a meaningful impact on healthcare outcomes. Ready to Apply? Please submit your resume and cover letter through our careers page at www.sagility.com/careers. We look forward to learning how you can contribute to our team.

Manage daily operations, lead teams, analyze data, collaborate with clinical teams, develop policies, ensure compliance, and report to senior management. | 5+ years in operations management, leadership skills, process improvement expertise, data analysis proficiency, and strong communication abilities. | Job Title: Operations Manager Company Overview: Sagility LLC is a leading healthcare technology and business process management company dedicated to enhancing the member and patient experience. With decades of healthcare domain expertise, Sagility combines innovative technology solutions with transformation-driven services to optimize clinical, case management, and member engagement processes. Role Overview: As an Operations Manager at Sagility, you will play a critical role in overseeing daily operations and driving process improvements to ensure exceptional service delivery. You will collaborate with cross-functional teams to enhance operational efficiency and support the company’s mission to improve healthcare outcomes. What You'll Do: - You will manage and optimize daily operational workflows to meet performance targets. - You will lead and mentor a team to foster a culture of continuous improvement and accountability. - You will analyze operational data to identify trends and implement corrective actions. - You will collaborate with clinical and case management teams to streamline processes. - You will develop and maintain operational policies and procedures. - You will coordinate with technology teams to integrate new tools and systems. - You will ensure compliance with healthcare regulations and company standards. - You will prepare regular reports for senior management on operational performance. What You Bring: - You bring 5+ years of experience in operations management, preferably in healthcare or related industries. - You bring strong leadership skills with a proven track record of managing teams. - You bring expertise in process improvement methodologies such as Lean or Six Sigma. - You bring excellent analytical and problem-solving abilities. - You bring proficiency in data analysis tools and operational software. - You bring strong communication and interpersonal skills. Bonus Points If You Have: - Experience with healthcare BPM platforms and clinical case management systems. - Certification in Lean, Six Sigma, or PMP. - Familiarity with healthcare compliance standards such as HIPAA. - Experience working in a technology-driven healthcare environment. What We Offer: - We offer a competitive salary and comprehensive benefits package. - We offer opportunities for professional growth and development. - We offer a collaborative and inclusive work environment. - We offer flexible work arrangements to support work-life balance. - We offer the chance to make a meaningful impact in healthcare. Ready to Apply? Please submit your resume and cover letter to careers@sagility.com with the subject line "Operations Manager Application." We look forward to hearing from you!

Manage daily operations, lead teams, implement process improvements, collaborate with clinical teams, monitor KPIs, oversee budgets, ensure compliance, and enhance member satisfaction. | 5+ years in operations management, leadership skills, process improvement expertise, healthcare knowledge, strong communication, and data analysis abilities. | Job Title: Operations Manager Company Overview: Sagility LLC is a leading healthcare technology and business process management company dedicated to enhancing the member and patient experience. With decades of healthcare domain expertise, Sagility combines innovative technology solutions with transformation-driven services to optimize clinical, case management, and member engagement processes for its clients. Role Overview: As an Operations Manager at Sagility LLC, you will play a critical role in overseeing and improving operational processes to ensure efficient service delivery and client satisfaction. You will lead cross-functional teams, manage day-to-day operations, and drive continuous improvement initiatives to support the company’s mission of delivering exceptional healthcare experiences. What You'll Do: - You will manage daily operations to ensure seamless service delivery and operational efficiency. - You will lead and mentor a team of professionals, fostering a collaborative and high-performance work environment. - You will develop and implement process improvements to enhance productivity and quality. - You will collaborate with clinical and case management teams to align operational goals with client needs. - You will monitor key performance indicators and prepare reports to inform strategic decision-making. - You will oversee resource allocation and budget management to optimize operational costs. - You will ensure compliance with healthcare regulations and company policies. - You will drive initiatives that enhance member and patient satisfaction. What You Bring: - Minimum of 5 years of experience in operations management, preferably within healthcare or BPM services. - Strong leadership skills with experience managing cross-functional teams. - Proficiency in process improvement methodologies such as Lean or Six Sigma. - Excellent communication and interpersonal skills. - Ability to analyze data and use metrics to drive decisions. - Knowledge of healthcare industry regulations and standards. Bonus Points If You Have: - Experience with healthcare technology platforms and software. - Certification in project management (PMP or equivalent). - Background in clinical or case management operations. - Familiarity with member engagement strategies. What We Offer: - We offer a dynamic and supportive work environment focused on innovation and growth. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional development and career advancement. - We offer flexible work arrangements to support work-life balance. - We offer a collaborative culture that values diversity and inclusion. Ready to Apply? To join our team at Sagility LLC as an Operations Manager, please submit your resume and cover letter through our careers page or email them directly to careers@sagility.com. We look forward to hearing from you!

Oversee daily operations, lead teams, implement process improvements, ensure compliance, and enhance member experience. | 5+ years in operations management, leadership skills, process improvement experience, healthcare knowledge, and strong communication abilities. | Job Title: Operations Manager Company Overview: Sagility LLC is a leading healthcare technology and business process management company dedicated to enhancing the member and patient experience. With decades of healthcare domain expertise, Sagility combines innovative technology solutions with transformation-driven services to optimize clinical, case management, and member engagement processes for its clients. Role Overview: As an Operations Manager at Sagility LLC, you will play a critical role in overseeing and improving operational processes to ensure efficient service delivery and exceptional client satisfaction. You will lead cross-functional teams, manage day-to-day operations, and drive continuous improvement initiatives to support the company’s growth and mission. What You'll Do: - You will manage daily operations to ensure seamless service delivery and operational efficiency. - You will lead and mentor a team of professionals, fostering a collaborative and high-performance work environment. - You will develop and implement process improvements to enhance productivity and quality. - You will collaborate with clinical and case management teams to align operational goals with client needs. - You will monitor key performance indicators and prepare reports to inform strategic decision-making. - You will oversee resource allocation and budget management to optimize operational costs. - You will ensure compliance with healthcare regulations and company policies. - You will drive initiatives that enhance member and patient experience across service offerings. What You Bring: - Minimum of 5 years of experience in operations management, preferably within healthcare or BPM sectors. - Strong leadership skills with experience managing cross-functional teams. - Proven ability to implement process improvements and manage change effectively. - Excellent communication and interpersonal skills to collaborate with diverse stakeholders. - Proficiency in data analysis and performance metrics monitoring. - Knowledge of healthcare regulations and compliance standards. Bonus Points If You Have: - Experience with healthcare technology platforms and clinical service operations. - Certification in project management (PMP or equivalent). - Familiarity with BPM tools and methodologies. - Advanced degree in healthcare administration, business, or related field. What We Offer: - We offer a dynamic and supportive work environment focused on innovation and growth. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional development and career advancement. - We offer flexible work arrangements to support work-life balance. - We offer a collaborative culture that values diversity and inclusion. Ready to Apply? To join our team at Sagility LLC as an Operations Manager, please submit your resume and cover letter through our careers page or email us directly at careers@sagility.com. We look forward to hearing from you!

Lead analytics team to deliver actionable insights, develop strategies, collaborate cross-functionally, and manage projects. | 7+ years in analytics with 3+ years managerial experience, proficiency in SQL/Python/R, healthcare data knowledge, strong leadership and communication skills. | Job Title: Senior Manager - Analytics Company Overview: Sagility LLC is a leading healthcare technology and business process management company dedicated to enhancing the member and patient experience. With decades of healthcare domain expertise, Sagility leverages innovative technology and transformation-driven services to optimize clinical, case management, and member engagement processes for its clients. Role Overview: As the Senior Manager - Analytics, you will lead the analytics team to deliver actionable insights that drive strategic decision-making and improve healthcare outcomes. This role is pivotal in transforming complex data into meaningful business intelligence that supports Sagility’s mission to enhance patient and member experiences. What You'll Do: - You will lead and mentor a team of analytics professionals to ensure high-quality data analysis and reporting. - You will develop and implement advanced analytics strategies to support business objectives. - You will collaborate with cross-functional teams to identify key metrics and data requirements. - You will oversee the design and delivery of dashboards, reports, and predictive models. - You will ensure data accuracy, integrity, and security across all analytics projects. - You will communicate insights and recommendations to senior leadership and stakeholders. - You will stay current with industry trends and emerging analytics technologies to drive innovation. - You will manage project timelines, resources, and budgets effectively. What You Bring: - Minimum of 7 years of experience in analytics, data science, or related fields, with at least 3 years in a managerial role. - Strong proficiency in data analytics tools such as SQL, Python, R, or similar. - Experience with healthcare data and understanding of healthcare industry regulations. - Excellent leadership, communication, and stakeholder management skills. - Proven ability to translate complex data into actionable business insights. - Strong project management and organizational skills. Bonus Points If You Have: - Experience with machine learning and predictive modeling techniques. - Familiarity with business intelligence platforms like Tableau, Power BI, or Qlik. - Advanced degree in Data Science, Statistics, Healthcare Informatics, or related field. - Experience working in a healthcare technology or BPM services environment. What We Offer: - We offer a collaborative and innovative work environment that values your expertise. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and continuous learning. - We offer flexible work arrangements to support work-life balance. - We offer the chance to make a meaningful impact on healthcare outcomes. Ready to Apply? Please submit your resume and cover letter through our careers page at www.sagility.com/careers. We look forward to learning how you can contribute to our team and mission.

Lead BI teams to develop healthcare analytics solutions that improve patient outcomes and operational efficiency. | 7+ years in BI or healthcare analytics with strong skills in BI tools, SQL, healthcare data standards, and leadership. | Job Title: Senior Business Intelligence Manager - Healthcare Analytics Company Overview: Sagility LLC is a leading healthcare technology and business process management company dedicated to enhancing the member and patient experience. With decades of healthcare domain expertise, Sagility leverages innovative technology and transformation-driven services to optimize clinical, case management, and member engagement processes for its clients. Role Overview: As a Senior Business Intelligence Manager specializing in Healthcare Analytics, you will lead the development and execution of data-driven strategies that empower healthcare organizations to improve patient outcomes and operational efficiency. You will oversee analytics teams, collaborate with cross-functional stakeholders, and drive insights that support clinical and business decision-making. What You'll Do: - You will lead and mentor a team of BI analysts and data scientists to deliver actionable healthcare insights. - You will design and implement advanced analytics solutions to support clinical and operational goals. - You will collaborate with healthcare providers and internal teams to identify key performance indicators and data requirements. - You will manage the development and maintenance of dashboards, reports, and data visualization tools. - You will ensure data quality, governance, and compliance with healthcare regulations. - You will drive continuous improvement initiatives through data analysis and process optimization. - You will communicate complex analytical findings to non-technical stakeholders effectively. - You will stay current with industry trends and emerging technologies in healthcare analytics. What You Bring: - Minimum of 7 years of experience in business intelligence or healthcare analytics. - Strong expertise in BI tools such as Tableau, Power BI, or QlikView. - Proficiency in SQL, data warehousing, and ETL processes. - Experience with healthcare data standards and regulations (e.g., HIPAA). - Excellent leadership and team management skills. - Strong analytical thinking and problem-solving abilities. Bonus Points If You Have: - Experience with machine learning and predictive analytics in healthcare. - Knowledge of programming languages such as Python or R. - Familiarity with cloud platforms like AWS or Azure. - Background in clinical or case management domains. What We Offer: - We offer a collaborative and innovative work environment focused on healthcare transformation. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and continuous learning. - We offer flexible work arrangements to support work-life balance. - We offer the chance to make a meaningful impact on patient care and healthcare delivery. Ready to Apply? Please submit your resume and cover letter through our careers page at www.sagility.com/careers. We look forward to learning how your expertise can contribute to our mission of improving healthcare outcomes.

Manage the full recruitment cycle for contact center roles, including sourcing, screening, interviewing, and onboarding candidates. | At least 2 years of recruiting experience, preferably in contact center environments, with strong communication, organizational skills, and proficiency in ATS and Microsoft Office. | Job Title: Temporary Recruiter - Contact Center Company Overview: Sagility LLC is a leading provider of business process management (BPM) services, specializing in healthcare domain expertise. With decades of experience, Sagility leverages cutting-edge technology and transformation-driven solutions to enhance the member and patient experience for its clients. Role Overview: As a Temporary Recruiter for our Contact Center, you will play a crucial role in identifying and attracting top talent to support our client’s operational needs. You will manage the full recruitment cycle, ensuring a seamless hiring process that aligns with Sagility’s commitment to excellence. What You'll Do: - You will source, screen, and interview candidates for various contact center roles. - You will coordinate with hiring managers to understand staffing needs and job requirements. - You will manage job postings and recruitment advertising across multiple platforms. - You will maintain candidate databases and track recruitment metrics. - You will facilitate communication between candidates and hiring teams to ensure a positive experience. - You will assist in onboarding new hires and support HR initiatives as needed. - You will ensure compliance with company policies and employment laws throughout the recruitment process. What You Bring: - You bring at least 2 years of recruiting experience, preferably in contact center or customer service environments. - You have strong knowledge of recruitment best practices and applicant tracking systems (ATS). - You possess excellent communication and interpersonal skills. - You demonstrate strong organizational skills and attention to detail. - You are proficient in using Microsoft Office Suite and recruitment software. Bonus Points If You Have: - Experience working in the healthcare or BPM industry. - Familiarity with labor laws and compliance related to recruitment. - Previous experience with temporary or contract staffing. - Certification in HR or recruitment (e.g., SHRM-CP, PHR). What We Offer: - We offer a dynamic and supportive work environment. - We offer opportunities for professional growth and development. - We offer competitive compensation for the duration of the contract. - We offer flexible work arrangements to support work-life balance. - We offer the chance to be part of a company that values innovation and excellence. Ready to Apply? Please submit your resume and a cover letter outlining your relevant experience to our HR department at careers@sagility.com. We look forward to hearing from you!

Lead client services team, manage client relationships, oversee program implementation, collaborate internally, analyze feedback, resolve issues, contribute to strategy, ensure compliance. | 10+ years in client services or account management, leadership experience, strong communication, healthcare knowledge, problem-solving skills, CRM experience. | Job Title: Sr. Director Client Services Company Overview: Sagility LLC is a leading healthcare technology and business process management company dedicated to transforming the member and patient experience. With decades of healthcare domain expertise, Sagility leverages innovative technology and strategic services to help clients enhance engagement and optimize clinical and case management processes. Role Overview: As the Sr. Director of Client Services, you will play a pivotal role in driving client success and satisfaction by leading a high-performing team focused on delivering exceptional service and strategic solutions. You will act as a trusted advisor to clients, ensuring their needs are met while aligning with Sagility’s mission to improve healthcare outcomes. What You'll Do: - You will lead and mentor the client services team to deliver outstanding service and support. - You will develop and maintain strong relationships with key client stakeholders. - You will oversee the implementation and ongoing management of client programs. - You will collaborate with internal teams to ensure seamless service delivery and client satisfaction. - You will analyze client feedback and performance metrics to drive continuous improvement. - You will manage escalations and resolve complex client issues promptly. - You will contribute to strategic planning and business development initiatives. - You will ensure compliance with healthcare regulations and company policies. What You Bring: - You bring 10+ years of experience in client services or account management, preferably in healthcare or technology sectors. - You have proven leadership skills with experience managing and developing teams. - You possess strong communication and interpersonal skills to build client trust. - You have a solid understanding of healthcare industry standards and regulations. - You are adept at problem-solving and conflict resolution. - You have experience with CRM and project management tools. Bonus Points If You Have: - Experience working with healthcare payers or providers. - Knowledge of business process management (BPM) services. - Background in clinical or case management services. - Advanced certifications in healthcare or project management. What We Offer: - We offer a collaborative and inclusive work environment that values innovation. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and career advancement. - We offer flexible work arrangements to support work-life balance. - We offer a commitment to employee wellness and development. Ready to Apply? Please submit your resume and cover letter through our careers page at www.sagility.com/careers. We look forward to learning how you can contribute to our team and help us transform healthcare experiences.

Lead the development and execution of healthcare BI solutions, manage analytics teams, ensure data governance, analyze healthcare data, and present insights to stakeholders. | 7+ years in BI or healthcare analytics, expertise in BI tools, SQL, data warehousing, team management, and healthcare compliance knowledge. | Job Title: Senior Business Intelligence Manager - Healthcare Analytics Company Overview: Sagility LLC is a leading healthcare technology and business process management company dedicated to enhancing the member and patient experience. With decades of healthcare domain expertise, Sagility leverages innovative technology and transformation-driven services to optimize clinical, case management, and member engagement processes for its clients. Role Overview: As the Senior Business Intelligence Manager - Healthcare Analytics, you will lead the development and execution of data-driven strategies that empower healthcare organizations to make informed decisions. Your role is pivotal in transforming complex healthcare data into actionable insights that improve patient outcomes and operational efficiency. What You'll Do: - You will lead the design, development, and deployment of advanced BI solutions tailored to healthcare analytics. - You will collaborate with cross-functional teams to identify key performance indicators and data requirements. - You will manage and mentor a team of BI analysts and data scientists to deliver high-quality analytics products. - You will oversee data governance and ensure compliance with healthcare regulations and standards. - You will analyze large datasets to uncover trends, patterns, and opportunities for improvement. - You will present insights and recommendations to senior leadership and stakeholders. - You will drive continuous improvement initiatives to enhance data quality and reporting processes. - You will stay current with industry trends and emerging technologies in healthcare analytics. What You Bring: - Minimum of 7 years of experience in business intelligence, data analytics, or healthcare analytics. - Strong expertise in BI tools such as Tableau, Power BI, or QlikView. - Proficiency in SQL, data warehousing, and ETL processes. - Experience managing and developing high-performing analytics teams. - Deep understanding of healthcare data standards, regulations, and compliance requirements. - Excellent communication and leadership skills with the ability to influence stakeholders. Bonus Points If You Have: - Experience with machine learning and predictive analytics in healthcare. - Knowledge of healthcare claims, clinical, and member data. - Familiarity with cloud platforms such as AWS or Azure. - Certification in healthcare analytics or data management. What We Offer: - We offer a collaborative and innovative work environment focused on professional growth. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer flexible work arrangements to support work-life balance. - We offer opportunities for continuous learning and career advancement. - We offer the chance to make a meaningful impact on healthcare outcomes. Ready to Apply? Please submit your resume and cover letter through our careers page at www.sagility.com/careers or email your application to careers@sagility.com. We look forward to hearing from you!