Sagility LLC

Compensation

Full Description

Job Title: Operations Manager Company Overview: Sagility LLC is a leading healthcare technology and business process management company dedicated to enhancing the member and patient experience. With decades of healthcare domain expertise, Sagility combines innovative technology solutions with transformation-driven services to optimize clinical, case management, and member engagement processes for its clients. Role Overview: As an Operations Manager at Sagility, you will play a critical role in overseeing daily operations and ensuring the seamless delivery of services that improve healthcare outcomes. You will lead cross-functional teams, drive process improvements, and collaborate with stakeholders to enhance operational efficiency and member satisfaction. What You'll Do: - You will manage and coordinate daily operational activities to meet company goals and client expectations. - You will lead and mentor a team of professionals, fostering a collaborative and high-performance work environment. - You will analyze operational workflows and implement process improvements to increase efficiency and quality. - You will collaborate with clinical and case management teams to ensure integrated service delivery. - You will monitor key performance indicators and prepare reports to inform strategic decision-making. - You will manage client relationships, addressing concerns and ensuring satisfaction. - You will oversee compliance with healthcare regulations and company policies. - You will support the implementation of new technologies and tools to enhance operational capabilities. What You Bring: - Minimum of 5 years of experience in operations management, preferably within healthcare or BPM services. - Strong knowledge of healthcare industry standards, regulations, and best practices. - Proven leadership skills with experience managing cross-functional teams. - Excellent analytical and problem-solving abilities. - Effective communication and interpersonal skills. - Proficiency with operational management software and data analysis tools. Bonus Points If You Have: - Experience with clinical or case management operations. - Familiarity with healthcare technology platforms and BPM tools. - Certification in project management or healthcare administration. - Experience driving digital transformation initiatives. What We Offer: - We offer a dynamic and supportive work environment focused on innovation and growth. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional development and career advancement. - We offer flexible work arrangements to support work-life balance. - We offer the chance to make a meaningful impact in the healthcare industry. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for the Operations Manager role at Sagility LLC. We look forward to hearing from you!