Sagility LLC

Compensation

Full Description

Job Title: Operations Manager Company Overview: Sagility LLC is a leading healthcare technology and business process management company dedicated to enhancing the member and patient experience. With decades of healthcare domain expertise, Sagility combines innovative technology solutions with transformation-driven services to optimize clinical, case management, and member engagement processes for its clients. Role Overview: As an Operations Manager at Sagility LLC, you will play a pivotal role in overseeing and improving operational processes to ensure seamless service delivery and client satisfaction. You will lead cross-functional teams, drive efficiency initiatives, and support the company’s mission to enhance healthcare outcomes through technology and expert services. What You'll Do: - You will manage daily operations to ensure efficient workflow and high-quality service delivery. - You will lead and mentor a team of operations staff, fostering a collaborative and productive work environment. - You will analyze operational data to identify areas for process improvement and implement effective solutions. - You will collaborate with clinical and case management teams to align operational strategies with client needs. - You will oversee project management activities to ensure timely and successful completion of initiatives. - You will develop and maintain strong relationships with clients and stakeholders to support business growth. - You will ensure compliance with healthcare regulations and company policies across all operations. - You will prepare and present operational reports to senior leadership to inform strategic decisions. What You Bring: - Minimum of 5 years of experience in operations management, preferably within healthcare or BPM services. - Strong knowledge of healthcare industry standards, regulations, and best practices. - Proven leadership skills with experience managing and developing teams. - Excellent analytical and problem-solving abilities. - Proficiency in project management tools and operational software. - Strong communication and interpersonal skills to effectively engage with diverse teams and clients. Bonus Points If You Have: - Experience with healthcare technology platforms and digital transformation initiatives. - Certification in project management (PMP or equivalent). - Background in clinical or case management operations. - Familiarity with data analytics and reporting tools. What We Offer: - We offer a dynamic and supportive work environment focused on innovation and professional growth. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for continuous learning and career advancement. - We offer flexible work arrangements to support work-life balance. - We offer a collaborative culture that values diversity and inclusion. Ready to Apply? If you are passionate about driving operational excellence in healthcare and want to be part of a forward-thinking company, please submit your resume and cover letter to careers@sagility.com. We look forward to hearing from you!