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Coordinate projects across multiple teams ensuring alignment, deadlines, and smooth execution while managing timelines and communication. | Requires experience in marketing, project management, or operations with strong organization, communication, and process skills. | TL;DR: We’re looking for a Marketing Coordinator / Project Manager to help bring structure and organization to our marketing team—keeping projects moving, teams aligned, and helping us execute at a high level across everything we do. WHAT YOU'LL DO * Keep the Team Aligned & Moving: You’ll help coordinate projects across Marketing, Content, Design, and Growth—making sure everyone is on the same page, deadlines are clear, and nothing falls through the cracks. * Build & Improve Processes: You’ll help create and refine how we work—building simple, effective systems for planning launches, managing campaigns, and tracking deliverables across teams. * Own Project Management: You’ll manage timelines, task lists, and deliverables across multiple projects at once—from prayer challenge launches to ongoing marketing campaigns. * Be the Hub for Communication: You’ll play a key role in cross-functional communication—helping translate ideas into clear next steps and making sure the right people have the right info at the right time. * Support Execution Across Channels: From email and social to paid and partnerships, you’ll help coordinate the details that bring campaigns to life. * Handle the Details (Really Well): You’ll take ownership of the small but important things—keeping things organized, documented, and running smoothly so the team can focus on high-impact work. WHAT YOU'LL LOVE * Mission: This work is incredibly humbling. Everyday we hear amazing stories and we get the pleasure of working on something that’s impacting lives. One of our favorite user quotes: “I hate quoting an old, overused cliche, but I’ve been very lost. And I think for the first time in a while I may be found.” * Ownership: When a company is this small, every employee is a core team member with an outsized impact. You’ll make life easier for everyone around you—bringing clarity and structure that helps the whole team do their best work and see your impact in Hallow's growth. * Growth: From day 1, you’ll be a part of the startup journey. We're growing quickly, and we’ll need your help to create a world-class team and get individuals praying in more countries around the world. * Flexibility: We operate as a remote first team with members all over the globe and are open to candidates anywhere in the U.S. for this position. We don’t care when or where you work, just that it gets done! That being said, our HQ is in Chicago and if in person work is something you are interested in we'd love to have you there! * Comp: We will pay competitive market rates in terms of equity, cash, & benefits. WHAT WE'RE LOOKING FOR * Passion: First and foremost, we’re looking for someone excited and passionate about our mission. It makes it a lot more fun to actually care about what you’re working on! * Experience: You have some experience (internship, school, or early career) in marketing, project management, operations, or a similar role—ideally with exposure to coordinating projects, managing timelines, or working across teams. * Highly Organized: You love structure. You enjoy creating order out of chaos and keeping things running smoothly. * Detail-Oriented: You don’t miss things. You catch the small details that make a big difference. * Strong Communicator: You’re clear, proactive, and thoughtful in how you communicate across teams. * Process-Minded: You naturally think in systems and workflows—and enjoy improving how things are done. * Ownership & Reliability: When something is yours, it gets done. You follow through and make sure nothing slips. COMPENSATION RANGE $60,000 to $90,000 USD per year The above range only includes cash compensation. Each full-time employee in the US also receives equity compensation, alongside a top-tier benefits package (e.g., unlimited PTO, insurance, remote-flexible work, fully paid parental leave, 401(k) match, and stipends for spiritual development, health & wellness, home-office, and learning). The above range for cash compensation refers to base salary. All full-time employees are also eligible to be considered for a discretionary bonus at the end of each fiscal year. These ranges are just initial estimates. They may vary depending on market or location and may be adjusted depending on the person we end up hiring for this role, their experience, and market dynamics.
Manage part-time graders and volunteer leadership coaches to ensure high-quality course experience through data management, analysis, and support. | Requires bachelor's degree, ability to analyze academic data, and experience managing or supporting part-time staff or volunteers with strong coaching and organizational skills. | Job Title: Associate Director, Program Success Team: Innovation Team Location: In person in New York City (NY) Employment Type: Full-time FLSA Classification: Exempt Start Date: ASAP About Braven Braven is a national nonprofit that prepares promising college students to secure a strong first opportunity after college graduation through a career-accelerating program. We work with higher education and employer partners to offer a life-changing experience that begins with a semester-long course for college students, followed by support that lasts through graduation. Together, our ambition is to help rebuild the middle class and revitalize the American Dream. To learn more, take a look at Braven’s Jobs Report. About the Role As Braven scales its centralized-course model to serve more Braven Fellows across an expanding portfolio of our higher education partners, including the University of Mount Saint Vincent, the Associate Director, Program Success, plays a critical role in ensuring a high-quality course experience. This individual is responsible for managing a pool of part-time Graders. You will reinforce Braven's ever-evolving grading strategy and systems, ensuring strong alignment with academic policies and campus-specific norms. Additionally, this Associate Director serves as the primary point of contact for our volunteer career coaches, whom we call Leadership Coaches (LC’s) during the term—responding to questions, escalating challenges, and ensuring they feel connected and supported. This highly collaborative role blends execution, coaching, and quality assurance to help deliver an exceptional experience for both Fellows and those who support them. This role will be on the Innovation Team’s Central Delivery Team and report to the Director of Accelerator Success. What You’ll Do Stakeholder Management (40%) Supervise and support a pool of part-time Graders for the Braven Leadership and Career Accelerator course, including onboarding, quality assurance, and feedback cycles. Collaborate with Program Facilitators and Director, Academic Success, to implement volunteer support and accountability structures, including coaching for underperforming LCs. Co-design and lead grader training cycles and communities of practice (regular peer learning groups) to ensure grading consistency and alignment with the University of Mount Saint Vincent standards. Provide escalation support and intervention for Graders struggling to meet expectations and coordinate closely with others to ensure high-support LCs get what they need to influence student outcomes in the course Course Data Management & Analysis (40%) Ensure rubric adherence and grading turnaround times are met across all sites and sections. Implement periodic audits of feedback quality and ensure clarity and alignment with learning objectives. Manage grading performance dashboards and share trends and insights with the Central Delivery leadership team. Support struggling students through a tiered academic intervention framework, including direct student engagement, communications, and supports, tracking, working with higher education partner intervention systems and contacts Leadership Coach Experience and Retention Support (15%) Partner with the Director, Academic Success and Centralized Delivery of the Accelerator teammates to maintain a high-quality, joyful volunteer experience through consistent communication, resources, and recognition. Track volunteer engagement, issues, and performance in systems like Salesforce and escalate to the appropriate teammates when interventions are needed. Lead targeted coaching sessions for struggling LCs and contribute to onboarding and training. Team Collaboration & Knowledge Sharing (5%) Partner with cross-functional CDA teammates to build and refine scalable systems that support grader and volunteer success. Share insights from grading and LC data to inform product, training, and course design improvements. Document and socialize best practices, participating actively in Braven’s knowledge-sharing ecosystem. Minimum Requirements Bachelor's Degree Proven ability to analyze academic data to identify trends and proactively address student learning needs through direct intervention or by delegating tasks. Preferred Qualifications At least 3 years of work experience in a related field Demonstrated empathy and effectiveness in working directly with secondary or college-level students from diverse backgrounds, particularly in moments of academic struggle or stress. Experience managing and supporting part-time staff or volunteers, including the ability to delegate effectively and provide clear, constructive feedback. Strong interpersonal and coaching skills, with the ability to support and mentor volunteers and facilitators, including those with significantly more experience or seniority. Exceptional customer service skills, with the ability to communicate clearly, patiently, and professionally with students, staff, and volunteers. Excellent organizational and analytical skills with the ability to create, operationalize, and manage project plans, meeting milestones and deadlines, and a focus on using data and metrics to drive decisions and measure performance Excellent relationship builder with the ability to find common ground, build consensus, and strengthen collaboration among diverse stakeholders. You exemplify a customer service mindset. Comfort with a high level of ambiguity and the ability and desire to work in an ambiguous environment Comfort using collaboration and data tools like Google Suite, Salesforce, Slack, and Jira (or similar systems) Demonstrated commitment to building strong and welcoming cultures that help to develop others. Exemplification of Braven’s core values Experience that has informed your belief in Braven’s mission and has prepared you to work with, or for, Braven’s student Fellow population Please know that no one ever meets 100% of the preferred qualifications. If much of this describes you, we encourage you to apply. Work Demands Ability to work in-person in New York City (NYC) at least 3 days per week Travel up to 1-2 times per quarter across Braven’s higher education partners and for Braven team gatherings Ability to work an adjusted schedule to support the facilitation of weekly programming up to 3 evenings per week and 1-2 weekends per semester Reliable and consistent access to transportation to commute to and from the office and partner campuses as needed Additional Requirements Authorized to work in the U.S. Braven doesn’t offer employment visa sponsorship Application & Interview Process While the interview process may vary slightly, the general process will be: Phone screen with Talent Team member Performance Task Interview with Hiring Manager Panel Interview with Key Partners Reference Checks Compensation and Benefits Braven offers competitive base salaries based on the midpoint of the market among not-for-profit organizations of similar size, with opportunities for salary growth over time. We believe in compensating staff members fairly in relation to each other, their qualifications, and their impact on behalf of the organization, and take internal and external equity seriously. Given our commitment to equity, Braven does not negotiate salary offers; instead, each salary offer is determined carefully using external and internal benchmarking. Starting salary within the range is determined by role scope and qualifications, with new hires starting at the lower end to allow for growth with performance. Braven does not base compensation on individual candidate salary expectations and is committed to maintaining internal equity. The salary ranges, by geographic market, for this role are set forth $69,000-$86,200. This is based on a 50-hour work week. This is a full-time, regular, exempt, and benefits-eligible position where you will be working at 100% capacity. Braven also provides competitive, comprehensive benefits, recognition, and career development. While Braven reserves the right to change benefits at any time, current benefits include: Unlimited vacation time in addition to org-wide holidays and week-long shutdowns in July and the end of the calendar year (this is a minimum of 19 days per year) Match of your 401K contribution up to 5% of your base annual salary, starting your first full month Coverage of 85% of the health insurance premium for employee and dependents A one-month paid sabbatical after 4 years on staff Location We gather in the office 3 days a week (Tuesday through Thursday) and work remotely 2 days a week (Monday and Friday). Therefore, we require teammates to live within commuting distance of one of our hubs: New York City. Each teammate can use at least two flex days per week to work remotely. We believe in the magic, connection, and collaboration that happens when people work together face-to-face, and we believe in giving people flexibility to focus, balance personal priorities, and save themselves two to three commutes per week. Braven is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity and expression, age, disability, veteran status, or any other protected factor. We encourage talented individuals of all backgrounds to apply.
Manage client relationships, provide training, identify upsell opportunities, and ensure client satisfaction and retention. | Experience in customer service, coaching, sales, or account management with proven upsell/cross-sell ability and strong communication and organizational skills. | About Us Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team. Why work for Ylopo? At Ylopo we offer team members: a commitment to personal development, guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company, excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts, team building events, team lunches/ happy hours, and other company wide events a supportive, caring environment dedicated to continuous learning and growth. Client Success Managers are at the forefront of delivering exceptional experiences to our clients, ensuring they are proficiently trained and well-informed about our product offerings. They serve as the primary point of contact for clients, addressing escalated issues and fulfilling special requests promptly and effectively. Qualifications: Previous experience managing an assigned book of business in customer service, coaching, training, Sales or account management role Can site specific examples where the candidate has made recommendations to clients that resulted in upsell and cross sell opportunities Ability to facilitate the solution to complex issues and requests Has previous experience working in a fast paced, dynamic environment (start up experience is a plus) Proactive, goal oriented mindset Consistent work habits and strong work ethic Strong technical and organizational skills Ability to multitask, and work independently toward deadlines Strong written and verbal communication skills, and attention to detail Positive demeanor, trustworthy character Ability to take the initiative and see projects and tasks through to completion Ability to understand and convey detailed information about our services and systems Understanding of real estate and the real estate profession a plus, but not necessary Undergraduate degree preferred Responsibilities: Manage client relationships within the Client Success Manager’s book of business Identify and capitalize on upsell and cross-sell opportunities through strategic recommendations to clients Assume primary responsibility for an assigned segment of our client base, providing backup assistance for other teammates' clients as needed Communicate with clients via phone and email in a timely manner to provide high-level customer support Develop strong client relationships to enhance client retention Professionally address escalated issues and troubleshoot problems as they arise Consistently follow up with clients as needed to ensure satisfaction and address any concerns Collaborate with the product support team to investigate and resolve issues and software bugs appropriately Proactively evaluate client health and schedule and conduct check-in calls with clients Complete special projects and become a subject matter expert for new aspects of our product Gain expertise in our product and the real estate space, confidently speaking to these subjects Collaborate with sales, billing, marketing, international, and technical teams on special projects This role is currently fully remote. Some small amount of long distance travel may be required for training, company summits, or client events. Compensation and full benefits include starting pay from $55K to $70K plus bonus depending on experience; medical, dental, and vision benefits; paid holidays, vacation, and sick days; a 401(k); paid monthly parking (if applicable); and an extremely nice, supportive group of people as your co-workers. Ylopo is an Equal Opportunity Employer and does not discriminate against applicants based on race, religion, color, disability, medical condition, legally protected genetic information, national origin, gender, sexual orientation, marital status, gender identity or expression, sex (including pregnancy, childbirth or related medical conditions), age, veteran status or other legally protected characteristics. We are committed to fostering, cultivating and preserving a culture of diversity, equity and inclusion. To learn more about this commitment, visit: www.ylopo.com/ylopos-diversity-equity-and-inclusion-policy Ylopo reserves the right to change or modify job duties and assignments at any time. The above job description is not all encompassing. Position functions and qualifications may vary depending on business necessity.
Develop and execute strategies to nurture customer relationships and drive retention through marketing initiatives. | 2-4 years customer marketing experience, strong relationship management, proficiency with marketing automation and CRM systems. | BeyondTrust is a place where you can bring your purpose to life through the work that you do, creating a safer world through our cybersecurity SaaS portfolio. Our culture of flexibility, trust, and continual learning means you will be recognized for your growth and for the impact you make on our success. You will be surrounded by people who challenge, support, and inspire you to be the best version of yourself. The Role Our customer-focused marketing team is the cornerstone of brand building, customer engagement, and fueling business growth. The BeyondTrust Customer Marketing Manager is responsible for developing and executing strategies to nurture existing customer relationships, maximize customer lifetime value, and drive customer retention by leveraging marketing initiatives that foster loyalty and engagement with BeyondTrust's cybersecurity solutions, collaborating closely with cross-functional teams to identify expansion opportunities and deliver targeted campaigns aligned with customer needs and business goals. What You’ll Do Customer Advocacy Content Manage BeyondTrust’s Case Study Program, including recruitment, execution, and promotion of customer success stories that showcase the value of BeyondTrust solutions. Contribute creatively and tactically to the creation and promotion of written and video content that showcases customer wins, ensuring alignment with corporate and product messaging. Coordinate customer speakers for webinars, conferences, prospect calls, and events. Develop compelling customer presentations that translate challenges, outcomes, and real-world use cases to demonstrate BeyondTrust’s impact. Identify and execute new strategies for curating fresh customer wins, quotes, testimonials, and proofpoints. Collaborate with teams such as Customer Success, Technical Account Management, and Product Marketing to recruit and develop a structured pipeline of Customer Advocates ready to participate in reference calls, events, and content. Customer Engagement Establish a presence in existing BeyondTrust communities, forums, and online platforms to facilitate engagement and support the growth of the Customer Advocacy Program. Organize & contribute to engaging virtual & in-person events, webinars, and training sessions that foster loyalty, drive advocacy, and fuel business growth. Develop and nurture personal relationships with Customer Advocates, providing bespoke, white-glove experiences at every engagement. Support the execution of the annual Go Beyond Customer & Partner Conference. Sales Enablement Coach internal teams on how to use customer stories effectively in the sales cycle. Manage reference requests and find new ways to recruit new reference customers. Collaborate with sales and product marketing teams to inject customer insights into targeted content and sales enablement materials to support selling efforts and strategic campaigns. Data Analysis & Reporting Monitor key customer metrics (customer satisfaction, retention rate, net promoter score) to measure campaign effectiveness. Analyze customer data to identify trends and inform future marketing strategies. Provide regular reports to leadership on customer engagement and key performance indicators. What You’ll Bring 2-4 years' experience in a customer marketing or advocacy role. Strong understanding of customer lifecycle marketing principles and best practices. Excellent relationship management and interpersonal skills to build strong customer partnerships that encourage long-term loyalty. Proven ability to develop and execute successful case study campaigns with measurable results. Proficiency in marketing automation tools and CRM systems (Salesforce, Eloqua, Craft CMS experience is a plus). Ability to leverage data and analytics to measure the success of campaigns and understand customer behavior. Collaborative approach to work effectively with cross-functional teams, including sales, product marketing, and customer success. Strong written communication skills to craft and contribute to compelling content that resonates with customers. Genuine desire to be in a customer-facing role, with a knack for fostering relationships with key customers and prospects. Willing to travel occasionally to support and execute in-person customer events. Desire to join a fast-growing team and collaborate on new ways to engage customers and address their greatest cybersecurity needs. Nice To Have Experience in the cybersecurity industry or related technology space preferred. Experience with Customer Advocacy/Community tools such as Gainsight, Deeto, Testimonial Hero, Upshot. Experience with PowerBI. Undergraduate college degree in business, marketing, management, or a related field of study Better Together Diversity. Inclusion. They’re more than just words for us. They are the guiding values of how we build our teams, cultivate leaders, and create a culture where people feel connected. We take care of our employees so they can take care of our customers. Customers who come from all walks of life just like us. We hire incredible people from diverse backgrounds because when we are different together, we are stronger together. About Us BeyondTrust is the global identity security leader protecting Paths to Privilege™. Our identity-centric approach goes beyond securing privileges and access, empowering organizations with the most effective solution to manage the entire identity attack surface and neutralize threats, whether from external attacks or insiders. BeyondTrust is leading the charge in transforming identity security to prevent breaches and limit the blast radius of attacks, while creating a superior customer experience and operational efficiencies. We are trusted by 20,000 customers, including 75 of the Fortune 100, and our global ecosystem of partners. Learn more at www.beyondtrust.com. #LI-JB1
Own the quarterly launch program and optimize operational frameworks to scale product awareness and expansion. | At least 5 years in product marketing or related fields with 3+ years in product marketing and independent project ownership. | Description Sprout Social is looking to hire a Product Marketing Manager II to lead our Release Marketing efforts. This role reports to the Sr. Manager, Product Marketing, and is the perfect hybrid of go-to-market strategy, operational excellence, and high-impact execution. Why join Sprout's Marketing team? At Sprout Social, we don’t just market products—we set the pace for how breakthrough brands connect with the world. This role sits at the center of our innovation engine, connecting the cutting-edge technology our product team builds to the world's most adored brands. As businesses increasingly rely on social data to drive top-level results, our advancements in Agentic AI are creating a major step-change in the industry. As the lead for Release Marketing, you are the architect of how this innovation is perceived by the market. We put our customers at the heart of our strategy, lead with clarity, and measure success by the business results we create. If you’re ready to own your impact and accelerate your career during one of the most exciting chapters in Sprout’s history, this is where you belong. What you’ll do Drive the Strategic Execution of 'Breaking Ground': Act as the end-to-end owner of our quarterly launch program, optimizing the operational framework to scale awareness and product expansion across the portfolio. Master the Release Engine: Own the workflows, processes, and collateral for our product releases, ensuring the entire PMM team is aligned on roadmap processing, release tiering, and GTM documentation. Operationalize the Roadmap: Manage and up-level high-impact resources like our Product Roadmap Deck and the Product Updates webpage to ensure our Revenue teams are always equipped with the latest value-forward stories. Cross-Functional Orchestration: Partner closely with Campaigns, Brand Creative, and R&D to deliver seamless events and collateral that showcase the power of Sprout’s AI-driven platform. Drive Efficiency: Act as the "Product Ops" mind within Marketing, identifying ways to merge workflows (specifically within Jira) and leveraging tech—including AI-driven workflow improvements—to help us work smarter. What you’ll bring The "Execution" Mindset: You are a PMM who loves the project management side of the house. You find genuine satisfaction in making processes smoother and keeping a wide set of stakeholders on track. Strategic Storytelling: While you have an operational mind, you also have a keen eye for positioning. You can translate technical updates into a value-forward narrative that resonates with our audience. Data-Informed Decision Making: You use qualitative and quantitative analysis to measure the success of launches and iterate on future strategies. Collaborative Leadership: You are a reliable partner who leads with empathy and clarity, even when managing tight schedules and complex dependencies The minimum qualifications for this role include: 5+ years of experience in product marketing, marketing operations or growth marketing. 3+ years of experience in a dedicated Product Marketing role with a track record of independent project ownership. Experience in B2B technology marketing (SaaS experience strongly preferred). Demonstrated success in driving go-to-market campaigns with strong project management skills Preferred qualifications for this role include: Strong storytelling skills with the ability to craft and refine narratives. Proficiency in Jira and a passion for workflow automation/AI-driven productivity tools. Experience with video or webinar production (live or pre-recorded) is a major plus. Experience in presentation creation and a high level of comfort using Canva to build or iterate on marketing collateral. How you’ll grow Within 1 month, you’ll plant your roots, including: Attending Sprout Social and Sales onboarding to learn our products, brand positioning, voice, and key messages. Meeting with key stakeholders across Product, Revenue, and Brand Creative to understand current working relationships and release rituals. Getting up to speed on our launch program to help support upcoming release milestones. Within 3 months, you’ll start hitting your stride by: Getting your hands onto our quarterly launch program, helping guide the execution of our next Breaking Ground event. Familiarizing yourself with Sprout’s product strategy, development lifecycle, and current release/launch processes. Within 6 months, you’ll be making a clear impact through: Taking full ownership of the "Breaking Ground" program, establishing a repeatable, high-impact framework that optimizes our launch reach and narrative depth. Standardizing our customer-facing roadmap strategy, ensuring Revenue teams have high-utility, value-forward collateral that is consistently updated and easily accessible. Independently auditing and improving the GTM release engine, partnering with Product Ops to resolve workflow bottlenecks and improve the accuracy of our roadmap documentation. Establishing key performance indicators (KPIs) for release marketing efforts and providing data-driven recommendations to leadership for future GTM investments. Within 12 months, you’ll make this role your own by: Reimagining our launch engine and taking our GTM programs to new levels of creativity and efficiency. Surprising us! Use your unique ideas for AI-driven workflows or process improvements to change how our team works in ways we haven’t considered yet. Of course what is outlined above is the ideal timeline, but things may shift based on business needs and other projects and tasks could be added at the discretion of your manager. Our Benefits Program We’re proud to regularly be recognized for our team, product, and culture. We invest in our team with a comprehensive, competitive benefits program: Comprehensive Health & Wellness: Premium BCBSIL medical, dental (high/low plans), and vision (Eyemed) insurance for you and your eligible dependents. Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources. Retirement Savings: 401(k) plan with a 50% company match on your first 6% of contributions (a 3% total match). Financial Security: 100% employer-paid Life and Disability insurance for your peace of mind. Flexible Paid Time Off: A flexible PTO policy, supplemented with additional company-wide Rest & Recharge days throughout the year. Paid Parental Leave: Up to 16 weeks of paid leave for new parents to support you in expanding your family. Annual Lifestyle Stipend: A $1,000 USD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being. Work From Home Support: A one-time $550 USD stipend to set up your home office, plus a monthly $50 USD stipend for internet. Giving Back: 16 hours of paid volunteer time annually, plus a $100 annual match for your charitable donations. Additional Financial Perks: Access to pre-tax commuter benefits, subsidized child/eldercare (Care.com), discounted pet insurance (Figo), and no-cost personalized financial wellness support through Your Money Line. *This list is for informational purposes only. Benefit offerings are discretionary and subject to change and do not constitute a contract or guarantee of benefits. Whenever possible, Sprout wants to provide our team with the flexibility to work in the location that makes the most sense for them. Sprout maintains a remote workforce in many places in the United States. However, we are not set up in all states, so please look at the drop-down box in our application to see whether your state is listed. Few roles require an office setting. If your position requires a physical presence in a Sprout office, it will be evident in the job listing and your offer letter. Individual base pay is based on various factors, including whether you’re located in Zone 1 or Zone 2, as well as relevant experience and skills. In the United States, we have two geographic pay zones. For this role, the expected base pay ranges for new hires are: Zone 1 (CA, NY, WA): $103,800.00-$142,700.00 USD annually Zone 2 (All other US states): $94,400.00-$128,800.00 USD annually The listed ranges represent earning potential in this position. These ranges were determined by a market-based compensation approach; we used data from trusted third-party compensation sources to set equitable, consistent, and competitive ranges. We also evaluate compensation bi-annually, identify any changes in the market and make adjustments to our ranges and existing employee compensation as needed. Base pay is only one element of an employee's total compensation at Sprout. Every Sprout team member has an opportunity to receive restricted stock units (RSUs) under Sprout’s equity plan. Employees (and their dependents) are covered by medical, dental, vision, basic life, accidental death, and dismemberment insurance, and Modern Health (a wellness benefit). Employees are able to enroll in Sprout’s company’s 401k plan, in which Sprout will match 50% of your contributions up to 6% with a maximum contribution. Sprout offers “Flexible Paid Time Off” and ten paid holidays. We have outlined the various components to an employee’s full compensation package here to help you to understand our total rewards package. Sprout Social is proud to be an Equal Opportunity Employer. We do not discriminate based on identity- race, color, religion, national origin or ancestry, sex (including sexual identity), age, physical or mental disability, pregnancy, veteran or military status, unfavorable discharge from military service, genetic information, sexual orientation, marital status, order of protection status, citizenship status, arrest record or expunged or sealed convictions, or any other legally recognized protected basis under federal, state, or local law. Because Sprout Social is a federal contractor, we affirmatively recruit individuals with a disability and protected veterans. Learn more about our commitment to diversity, equity and inclusion in our latest DEI Report. If you need a reasonable accommodation for any part of the employment process, please contact us by email at accommodations@sproutsocial.com and let us know the nature of your request and your contact information. We'll do all we can to ensure you're set up for success during our interview process while upholding your privacy, including requests for accommodation. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. For more information about our commitment to equal employment opportunity, please click here (1) Equal Opportunity Employment Poster and (2) Sprout Social's Affirmative Action Statement. Additionally, Sprout Social participates in the E-Verify program in certain locations, as required by law #LI-REMOTE Sprout Social Inc. and its subsidiaries process personal data submitted through your application to assess your qualifications for employment and to inform our hiring decision and, where applicable, for required governmental reporting. For more information, please review Sprout's Global Applicant Privacy Notice.
Manage customer portfolios, identify growth opportunities, and ensure positive customer experiences through strategic planning and issue resolution. | Bachelor's degree and 5+ years sales or account management experience, preferably in data centers or telecommunications, with strong communication and data skills. | About Coresite At CoreSite, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape. Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At CoreSite, we’re not just building state-of-the-art infrastructure—we’re creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence, but we also Build Connections, Own It, Do the Right Thing, Have Fun, and Win as a Team. Join us and be part of a team that is shaping the future of digital infrastructure while nurturing your professional growth and success. Account Manager As a member of the company’s Account Management team, the Account Manager is responsible for cultivating strong relationships, building meaningful connections, and owning outcomes to drive long-term success for CoreSite customers. Serving as a trusted partner and growth catalyst, the Account Manager oversees a portfolio of existing accounts, proactively uncovering opportunities for expansion, renewal, and risk mitigation. In every interaction, this position exemplifies CoreSite’s Core Values: Commitment to Excellence, Build Connections, Own It, Do the Right Thing, Have Fun, and Win as a Team. Duties Strategic Account Management Develop a deep understanding of each customer’s business, objectives, and challenges to identify growth opportunities and inform renewal strategies. Create and execute tailored account plans that align CoreSite’s solutions with customer needs. Monitor account health, usage trends, and customer satisfaction to proactively address risks and reduce churn. Stay informed on regional market dynamics, competitive landscape, and pricing trends , and leverage these insights to position CoreSite as a strategic partner across the data center, real estate, and telecom sectors. Leasing & Licensing Lead renewals and expansions for existing customers by preparing accurate, solution-oriented quotes and proposals to address customer needs. Respond to customers with thoughtful, solution-oriented proposals. Conduct site tours for customers and prospects to effectively showcase CoreSite’s capabilities. Negotiate commercial and legal terms in accordance with company guidelines. Oversee the accuracy of lease and license documentation and ensure a seamless handoff to Sales Support Managers. Customer Experience & Collaboration Build authentic, trusted relationships with customers and cross-functional teams. Champion customer success by coordinating resources with urgency and care, resolving issues promptly, and ensuring a positive experience at every touchpoint. Perform other duties and special projects as assigned. Promote and demonstrate behaviors consistent with CoreSite’s Culture and Values. Knowledge, Skills, & Abilities Ability to thrive in a hybrid work environment with at least two onsite days per week. Flexibility to travel up to 10%, with potential for increased in-office presence as business needs evolve. Exceptional customer support skills, with the ability to foster trust, build relationships, and strategically manage a portfolio of complex accounts to drive growth, retention, and long-term customer success. Excellent interpersonal, verbal, and written communication skills, with a strong customer advocacy mindset and the ability to clearly articulate complex concepts to diverse audiences across all levels of seniority. Ability to analyze customer needs and offers, leveraging data to make data-driven decisions. High attention to detail and strong accountability for meeting deadlines. Proactive self-starter who thrives in a fast-paced environment, able to work independently while contributing effectively to a collaborative, team-oriented culture. Advanced proficiency in Microsoft Outlook, Office Suite, and Salesforce. Education & Experience Bachelor’s degree with an emphasis in communications, business administration, information systems, operations management, or a related field, or equivalent combination of education and experience. Minimum of 5 years’ experience in a sales or account management role, preferably within colocation data centers, telecommunications, or the technology sector. Valid driver’s license with a clean driving record and current insurance. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the job’s essential functions. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. While performing the job’s duties, the employee is occasionally required to stand; walk, sit, use hands to handle or feel objects, reach with hands and arms, climb stairs, balance, stoop or kneel, talk, and hear. The employee must occasionally lift and/or move up to 25 pounds. Ability to travel is required. Compensation: Compensation for this role includes a base salary between $75,000 - $85,000 annually plus commission. On target earnings is between $130,000 - $150,000 annually. Posting Timeline: This role is expected to be posted through April , 2025. Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week! First-day medical insurance through Cigna with generous premium cost coverage Dental insurance through Delta Dental Vision insurance through VSP Telemedicine through MDLive for Cigna Healthcare and dependent care flexible spending account (FSA) plans Health saving account (HSA) plans for employees participating in the High Deductible Health Plan Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company match Discretionary annual bonus and equity incentive plan Employee stock purchase plan (ESPP) with a 15% discount 16 days of paid time off (PTO), 11 paid company holidays, and additional floating holidays Additional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave, and disability leave Free parking or a company contribution toward a public transit pass Additional Perks Wellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents, up to $800 total for the family Wellness Incentive Program: Participate in various wellbeing activities to earn up to $450 per year in cash incentives Technology Stipend: $100 monthly stipend Educational Reimbursement Program: Work-related learning and development with reimbursement on qualifying degree programs, up to $5,250 per year Giving Back: Charitable donation matches up to $5,000 per year and nominate organizations for Company Foundation grants Financial Management: Access to financial coaching, digital tools, and services to manage and pay student loan debt quicker Pet Insurance: Keep your furry friends healthy and happy Family Planning: Benefits and services related to fertility, pregnancy, menopause, adoption and surrogacy Employee Assistance Program: 24x7 service to support family, work, money, health, legal and life challenges Counseling and Caregiving Programs: Including access to mental health services, licensed counselors, and caregiving tools including membership for finding care Referral Bonus: Receive a $3,000 cash bonus if referred candidate is hired and meets eligibility requirements Discounts: Discounts, cash back offers, and perks on thousands of brands LinkedIn Learning Membership: Support your development when accessing LinkedIn’s online library of courses and videos General Statements - Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas. Please note that all offers of employment are contingent upon the successful completion of a background check and, where permitted by law, a 5-panel drug test conducted after the offer letter is signed, which will screen for THC, opiates, PCP, cocaine, and amphetamines. Thank you for your understanding and cooperation. Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to . Unauthorized reproduction or distribution of this job posting on external sites is prohibited without prior written consent from CoreSite. We are not responsible for any postings or offers not originating from our official channels or approved partners.
Lead marketing strategy development and manage campaigns for residential real estate brokers. | Bachelor's degree and 2+ years marketing management experience including 1 year in residential real estate. | About Baird & Warner Real Estate Behind every great company is a culture created by the professionals who work there. It’s what has earned Baird & Warner a Top Workplace designation from the Chicago Tribune ten times. Throughout our rich history, we’ve stayed true to the belief that when you give people the support they need, amazing things happen. That’s why we empower you to be independent, grow in your career, do the right thing by your colleagues and your community, and have a true work/life balance. We truly care about making our team feel part of something bigger by sharing a single purpose — making it easier for homebuyers and sellers to realize their real estate dreams. Job Summary Baird & Warner is seeking a strategic, client-focused Account Executive with a passion for residential real estate and marketing excellence. This full-time role is ideal for a self-motivated professional who thrives in a fast-paced environment, excels at relationship management, and brings strong project management and creative-thinking skills. In this role, you will serve as a trusted marketing partner to Baird & Warner’s top brokers and teams, helping to define and elevate their personal brands. You will lead the development of annual marketing strategies, manage ongoing campaigns, and collaborate closely with internal creative teams to ensure high-quality execution from concept through completion. This role is part of a very active, full-service agent marketing team. Reporting to the VP of Marketing, the Account Executive is a strategic partner and the liaison between agents and our in-house design agency. This role also has oversight of a Marketing Account Coordinator who will support them. Location: Chicago Loop (Main Location) with required travel to local offices. Build and maintain strong, trusted relationships with brokers by delivering high-quality service in a timely and professional manner. Partner with brokers to develop comprehensive marketing plans aligned with their individual business goals. Manage multiple marketing initiatives simultaneously, ensuring clear communication, timely execution, and necessary approvals. Conduct regular meetings with brokers to assess progress, identify new opportunities, and address evolving needs. Collaborate with an Account Coordinator to ensure accurate and timely project submission to the creative team; delegate administrative tasks as appropriate. Respond promptly and effectively to broker inquiries and requests. Communicate in a positive, collaborative manner that supports a cohesive and productive work environment. Stay informed of market trends, industry developments, and new products or services. Ensure all marketing materials comply with brand standards, legal, and regulatory requirements. Qualifications & Experience Bachelor’s degree in marketing, communications, or a related field. Minimum of two (2) years of experience in marketing management or an account executive–level role. Minimum of one (1) year of experience within the residential real estate industry. Familiarity with the Chicagoland market and its diverse neighborhoods is strongly preferred. Proficiency in Microsoft Office and/or Google Workspace. Skills & Attributes Exceptional verbal and written communication skills. Strong organizational, time management, and multitasking abilities with a proven ability to meet deadlines. Results-driven, adaptable, and able to manage shifting priorities. Creative thinker with the ability to articulate ideas clearly and persuasively. Professional judgment, discretion, and a high level of attention to detail. Excellent interpersonal skills with the ability to build rapport and empathize with brokers at all experience levels. Ability to communicate and negotiate with tact, diplomacy, and confidence. A collaborative and innovative work environment that values creativity and new ideas. Flexible hybrid work model with offices across Chicagoland and corporate hubs in downtown Chicago and Schaumburg. Comprehensive benefits package, including medical, dental, and vision coverage. 401(k) retirement plan. Generous paid time off, including paid holidays, three (3) floating holidays, and two (2) volunteer days annually. Salary Range $70,000 - $80,000
Lead marketing initiatives and manage client relationships for residential utility programs. | Requires 5+ years marketing experience, preferably agency, bachelor's degree, strong client and project management skills. | Resource Innovations is seeking an experienced Marketing Account Lead to join our growing Marketing team in Chicago, supporting Residential Energy Efficiency programs in the Midwest. This role is equivalent to a Senior Account Executive in a marketing agency environment and is ideal for someone who brings agency experience, strong client leadership skills, and looking for the opportunity to deliver meaningful, high-quality work that makes a real impact. As a Marketing Account Lead, you’ll support Energy Efficiency utility programs, gaining hands-on experience in large residential energy efficiency efforts. You will serve as the day-to-day marketing lead for assigned utility programs, managing integrated marketing initiatives from planning through execution. You will work closely with utility clients, internal creative and digital partners, program teams, engineers and external stakeholders to ensure marketing efforts are strategic, well-coordinated, and delivered on time and on budget. Eligible candidates must be able to work independently while managing multiple accounts and projects simultaneously. Success in this role requires strong client management skills, attention to detail, organization and proactiveness. You’ll play a key role in planning and managing campaigns and events that drive awareness of and participation in energy efficiency programs - helping households and communities lower energy costs, improve comfort, and access smarter energy solutions. The successful candidate will have a minimum of 5 years marketing experience. Agency experience is preferred. As Resource Innovations continues to build and evolve an internal agency model, this is an exciting opportunity to help shape how marketing supports large-scale, purpose-driven programs that directly impact customers and communities. It is an excellent opportunity for our employees interested in advancing their careers and in helping to influence our growth. Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we're leading the charge to power change. Client & Account Leadership Serve as the primary day-to-day marketing lead for assigned Residential utility programs, acting as a trusted partner to internal program teams and client stakeholders Lead status meetings, working sessions, and check-ins, ensuring clear communication, alignment, and follow-through Strategic Thinking & Insights Develop a strong understanding of Residential energy efficiency programs, customer segments, and utility objectives Bring insights and recommendations to the team by connecting data, customer behavior, and program performance to marketing decisions Integrated Marketing Execution Plan and manage integrated marketing initiatives across channels such as email, digital media, content, events, outreach materials, and customer communications Translate program goals and client needs into clear briefs, timelines, and actionable direction for internal teams Project & Workflow Management Manage scopes of work, timelines, budgets, and deliverables using project management tools Track milestones and dependencies, proactively identifying risks and resolving issues to keep work on track Production of Marketing Materials Coordinate the development and production of marketing materials in collaboration with creative, digital , program and engineering teams Monitor the status and quality of deliverables to ensure work is on strategy and meets program requirements Data, Reporting & Measurement Assist in compiling and analyzing campaign and event data, preparing reports and summaries to track effectiveness and inform optimization Help synthesize results into clear takeaways and recommendations for internal teams and clients Event Planning & Support Lead or support planning and execution of events such as webinars, presentations, community events, and meetings, including logistics and on-site or virtual support Collaboration & Team Development Work closely with cross-functional teams to support cohesive, well-executed and measurable marketing efforts Mentor and support junior team members, contributing to team growth and knowledge-sharing Other duties as assigned Must be located in the greater Chicagoland, IL area or willing to relocate within 30 days of acceptance. Ability to travel locally up to 15% and work from the Chicago office periodically (a few times per week). Bachelor’s degree (BBA, BA, or BS) in Marketing, Business, Communications, Digital Media, Digital Marketing or a related field/equivalent experience required Minimum 5 years of professional experience in marketing, communications, project management, client management, or related fields Agency experience strongly preferred, particularly in a Senior Account Executive or similar role Basic proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Outlook/Teams, SharePoint/OneDrive) Ability to quickly learn and utilize new tools and technologies, including project management, email marketing platforms, and analytics platforms (experience with Wrike, Campaign Monitor, Google Analytics or similar systems) is a plus Experience leading client meetings and providing status reports About Resource Innovations Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we’re constantly expanding our portfolio of clean energy solutions to guide utilities through increasingly complex, connected challenges. Load flexibility. Electrification. Carbon reduction. With every step, we’re leading the charge to power change. Resource Innovations is an Equal Opportunity Employer, committed to ensuring equal employment opportunities for all job applicants and employees without regard to race, color, religion, national origin, gender, age, disability, marital status, genetics, protected veteran status, sexual orientation, or any other protected status. In addition to federal law requirements, Resource Innovations complies with applicable state and local laws governing non-discrimination in employment in every location in which the company does work. Compensation & Benefits Resource Innovations offers competitive salaries based on a candidate's skills, experience and qualifications for the position. The compensation range for the base salary for this position is $70,000 - $85,000. In addition to base pay, employees may be eligible for a discretionary annual bonus. The stated salary represents the expected compensation for this position. Final compensation will be determined based on factors such as the candidate's experience, education and location. At Resource Innovations, we believe supporting our people is essential to delivering impact. We offer a comprehensive benefits package designed to promote health, financial security, and work-life balance. This includes three weeks of paid vacation annually, paid holidays, a 401(k) retirement plan with employer match, medical, dental and vision coverage, parental leave, an employee assistance program, commuter benefits, and additional supplemental offerings. Employment with Resource Innovations is contingent upon the successful completion of a comprehensive background check and reference check. If applicable to the position, a pre-employment drug screen may also be required. The above job description and job requirements are not intended to be all inclusive. Resource Innovations retains the right to make changes or adjustments to job descriptions and/or job requirements at any time without notice.
Serve as strategic advisor and primary contact for clients, driving retention, renewals, and marketing strategy execution. | Bachelor's degree and 3-5 years experience in customer success, account management, or digital marketing with strong client management and presentation skills. | WHO WE ARE Zeta Global (NYSE: ZETA) is the AI-Powered Marketing Cloud that leverages advanced artificial intelligence (AI) and trillions of consumer signals to make it easier for marketers to acquire, grow, and retain customers more efficiently. Through the Zeta Marketing Platform (ZMP), our vision is to make sophisticated marketing simple by unifying identity, intelligence, and omnichannel activation into a single platform – powered by one of the industry’s largest proprietary databases and AI. Our enterprise customers across multiple verticals are empowered to personalize experiences with consumers at an individual level across every channel, delivering better results for marketing programs. Zeta was founded in 2007 by David A. Steinberg and John Sculley and is headquartered in New York City with offices around the world. To learn more, go to www.zetaglobal.com. As a CSM, you will serve as a strategic advisor and primary point of contact for a portfolio of clients. You will partner with marketing teams to develop effective customer engagement strategies, drive adoption of our platform, and ensure clients achieve measurable business outcomes. You will work with sophisticated marketing teams using data driven segmentation, lifecycle programs, and omnichannel engagement strategies to drive measurable customer growth. This role owns retention and revenue growth within an assigned book of business, identifying opportunities to expand platform usage and helping clients unlock new value from our solutions. The ideal candidate combines strong client relationship skills with hands on experience in digital marketing, lifecycle marketing, or marketing automation platforms. What You’ll Do Own client success and growth Manage a portfolio of client relationships and act as their trusted strategic advisor. Own retention, renewals, and expansion opportunities within your book of business. Identify opportunities to increase platform adoption, expand channel usage, and drive revenue growth. Lead strategic client engagement Partner with clients to develop and execute data driven marketing strategies across email, SMS, and other addressable channels. Guide clients in building customer journeys, lifecycle marketing programs, and campaign strategies. Lead regular client meetings including Quarterly Business Reviews (QBRs) focused on performance, growth opportunities, and marketing strategy. Drive cross-functional execution Lead collaboration across Solutions Consulting, Product, Operations, and Support to ensure successful delivery of client initiatives. Coordinate internal teams to deliver scoped services with a focus on quality, efficiency, and outcomes. Translate client goals into clear requirements and actionable plans for internal teams. Champion the platform Drive adoption of new features and capabilities. Educate clients on platform best practices and emerging marketing trends. Provide feedback to Product and internal teams based on client insights. Manage operational success Oversee client billing, budgeting, and forecasting processes as needed. Ensure timely follow-up and resolution of client issues in partnership with internal teams. What Success Looks Like Clients view you as a trusted advisor and strategic partner. High customer satisfaction and NPS across your portfolio. Strong retention and renewal rates. Consistent expansion through upsell and cross-sell opportunities. Increasing platform adoption and feature utilization. What You Bring Bachelor’s degree in Marketing, Business, or a related field. 3–5 years of experience in Customer Success, Account Management, or digital marketing. Experience working with email and digital marketing programs. Experience with marketing automation or ESP platforms. Familiarity with customer journey development and lifecycle marketing strategies. Experience managing multi-channel or omnichannel marketing campaigns. Excellent communication and relationship management skills. Strong organizational and presentation skills. Proficiency with Excel, PowerPoint, and Word. Nice to Have Experience working with marketing automation platforms, CDPs, or CRM integrations. Understanding of email deliverability, segmentation, and campaign optimization. Experience working with data driven marketing teams using segmentation, lifecycle programs, and omnichannel engagement strategies. BENEFITS & PERKS Unlimited PTO Excellent medical, dental, and vision coverage Employee Equity Employee Discounts, Virtual Wellness Classes, and Pet Insurance And more!! SALARY RANGE The salary range for this role is $85,000 - $100,000.00, depending on location and experience. PEOPLE & CULTURE AT ZETA Zeta considers applicants for employment without regard to, and does not discriminate on the basis of an individual’s sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Zeta discriminate on the basis of sexual orientation, gender identity or expression. We’re committed to building a workplace culture of trust and belonging, so everyone feels invited to bring their whole selves to work. We provide a forum for employees to celebrate, support and advocate for one another. Learn more about our commitment to diversity, equity and inclusion here: https://zetaglobal.com/blog/a-look-into-zetas-ergs/ ZETA IN THE NEWS! https://zetaglobal.com/press/?cat=press-releases #LI-RP1
Provide guidance and coaching to franchisees to improve operations and achieve company goals. | Requires 4+ years restaurant or franchise management experience, strong communication, and ability to travel frequently. | Since 1940, Dairy Queen® has been one of the world’s best known and loved brands. Based in Minneapolis, MN, International Dairy Queen Inc., (IDQ), is the parent company of American Dairy Queen Corporation. As a leading franchisor, there are more than 7,000 independently owned and operated restaurants in the U.S., Canada and 20 countries around the world. IDQ is a subsidiary of Berkshire Hathaway Inc. (Berkshire) which is led by Warren Buffett, the legendary investor and CEO of Berkshire. Here at IDQ, we create extraordinary Fan experiences every day and we do this through our commitment to hiring and retaining only the best in class talent. We firmly believe that our employees are the catalyst to the success of the company where their initiative, strategic thinking, and entrepreneurial spirit are recognized and rewarded. We're looking for motivated, passionate and dedicated individuals with an inherent need and ambition to go after bigger challenges. Job Description Provide guidance and coaching to franchisees and Operations team to achieve short and long-term company and operational goals. Utilize knowledge of restaurant operations and staff resources to provide counsel, advice, and assistance to franchisee owners/operators to positively impact and improve sales, profits, operating standards, and operating systems while maintaining or exceeding customer expectations. Ensure compliance with IDQ policies and system standards. Gain and maintain support of DMA chair people and other key franchisee leadership in achieving operational goals. Engage functional experts when needed. Provide support to other functions when needed. This is a home-based (remote) field position in Tallahassee, FL. Planning • Effectively implement and execute the Worldwide Operation’s Business Plan (rolling 1-, 2- and 3-year plan) for a particular District. Develop and implement a district wide business plan (i.e., integrated marketing, operations, training, development, and supply chain plan) • When and where appropriate, establish and implement effective business plans with franchise owners in the district. Provide necessary counsel and assistance to ensure the plans include specific goals and strategies in support of ADQ’s Operations and Marketing Plan. Consulting • Provide advice and guidance in developing and managing marketing performance through effective partnerships with appropriate departments, vendors, and franchisees. • Responsible for positioning franchisees for consistent achievement of optimal shift management, food safety, quality, service, cleanliness, repair and maintenance, and atmosphere goals as established by Operation’s Business Plan and ADQ’s operating standards. • Provide impactful advice and counsel to position franchisees for optimal financial health. • Partner with appropriate ADQ staff to help position new and existing franchisees to establish and execute effective development, reinvestment, and renewal strategies. Other • Provide support to other departments/functions as needed. • May assist with new store openings as required. • Complete Ad Hoc projects as required. The US national base salary range for this position is $95,120 - $116,522. This position is also eligible for a bonus. The base salary range displayed reflects the targeted hiring range for positions across all US locations. Individual pay is determined by job-related skills, work location and relevant education or experience. Qualifications • Bachelor’s degree in business, restaurant management or a related field or equivalent restaurant operations experience. • 4 or more years of restaurant management (multi-unit/high volume preferred) and/or franchise operations management (or an equivalent combination of education and experience). • A clean driving record is required. • Thorough knowledge and familiarity with the Restaurant Industry (QSR preferred). • Thorough knowledge of restaurant operations. • Proficient knowledge of marketing, finance, training, human resource, and development. • Well organized with a high attention to detail and accuracy. • Creative thinker who can quickly develop innovative ideas across a wide variety of business units. • Strong communication skills, with the ability to clearly articulate concepts and programs to a variety of audiences. • Excellent written and verbal communication skills. • Ability to provide excellent customer service to both internal and external clients. • Strong ability to multi-task and prioritize multiple projects and requests simultaneously. • Relationship building skills with the ability to create mutually beneficial relationships with both internal and external clients. • Ability to work quickly in a fast-paced environment with frequent interruptions Job also requires: • Ability to be available and to work occasional evening and weekend hours as necessary, to meet business needs of franchisees. • ServSafe certification • Frequent (4+ hours per day) communication via telephone and email. • Ability to travel overnight for franchisee and staff meetings/visits an average of two weeks per month. • Ability to drive an automobile for franchisee and staff meetings/visits. May require sitting in vehicle up to 8 hours per day, when traveling. Must be able to be insured by company insurance provider. • Ability to travel by airplane as necessary. • Ability to stand on concrete or tiled floors for up to 8 hours per day, when visiting a franchisee location. • No food or beverage allergies that would prevent you from tasting products or working in and around a Dairy Queen restaurant environment. Additional Information All your information will be kept confidential according to EEO guidelines. Benefits Our benefit package supports the well-being of our employees and their families. Our comprehensive benefit package includes, medical, dental, 401K match, paid time off (including volunteer time as well as parental leave) and so much more! To learn more about our great benefit offerings, Click Here. Work Environment Most positions located out of our global headquarters in Bloomington, MN will work a hybrid work schedule where you will work 3 collaboration days a week. Additional in office time may be required to support team/project needs. Inclusion & Belonging We are committed to creating a culture of inclusion and belonging for all who touch DQ. We believe in and commit to fostering a community where employees bring their authentic selves to work, and where we recruit, engage, and retain employees, franchise owners, and suppliers based on qualifications and merit. We strive to maintain an environment where everyone feels welcome. IDQ is an Equal Opportunity Employer, and we use E-Verify to confirm the identity and employment eligibility of all new team members. You must be authorized to work in the United States without the need for employer sponsorship.