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Evaluate and improve systems processes, develop system prototypes, and communicate requirements across business units. | Proven analytical skills, experience with SQL and data visualization, strong communication, and project management abilities. | Business analysts are the drivers of our continued growth and success. With their commitment to innovation, these analysts seek, develop, and help implement strategic initiatives for improved efficiency and productivity. We’re currently searching for an experienced business analyst to help guide our organization to the future. From researching progressive systems solutions to evaluating their impacts, the ideal candidate will be a detailed planner, expert communicator, and top-notch analyst. This person should also be wholly committed to the discovery and development of innovative solutions in an ever-changing digital landscape. Objectives of this role Drive awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data Serve as thought leader for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels Create and implement precise management plans for every project, with attention to transparent communication at all levels Perform, evaluate, and communicate thorough quality assurance at every stage of systems development Determine and develop user requirements for systems in production, to ensure maximum usability Responsibilities Partner with stakeholders across business units (ex: sales, finance, security, compliance) to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties Author and update internal and external documentation, and formally initiate and deliver requirements and documentation Conduct daily systems analytics to maximize effectiveness and troubleshoot problems Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations Required skills and qualifications High proficiency with SQL and database management Proven analytical abilities Experience in generating process documentation and reports Excellent communication skills, with an ability to translate data into actionable insights Preferred skills and qualifications Bachelor’s degree (or equivalent) in information technology or computer science Strong working knowledge of relevant Microsoft applications, including Visio Proven ability to manage projects and user testing Extensive experience with data visualization High proficiency in technical writing * By applying to this position, we’ll create your Simera Professional Key (SPK) — a unique key that helps you connect with employers, stand out, and secure the right match.

Oversee daily operations, optimize workflows, manage budgets, and lead process improvements to enhance efficiency and quality. | Extensive experience in operations management, process optimization, leadership, and data-driven decision-making, with strong communication skills. | An Operations Manager plays a pivotal role in ensuring that a team’s day-to-day activities run smoothly and align with the organization’s strategic objectives. This position is responsible for overseeing operational processes, ensuring that resources—such as personnel, budgets, equipment, and time—are used as efficiently and effectively as possible. By setting and maintaining high company standards, an Operations Manager works to consistently exceed objectives, improve productivity, and foster a culture of excellence. The role often requires coordinating between frontline employees and senior leadership, serving as a critical link to ensure that communication flows clearly in both directions. This includes translating high-level business goals into practical, actionable plans for teams, as well as escalating operational challenges to upper management when needed. Typical duties may involve developing and optimizing workflows, managing budgets, monitoring performance metrics, and implementing process improvements to boost efficiency and quality. An Operations Manager also plays an active role in problem-solving, anticipating risks, and addressing issues before they escalate, ensuring smooth operations even under tight deadlines or high-pressure situations. In addition, this role often includes training, mentoring, and performance evaluation to help employees prioritize tasks, meet individual and team goals, and contribute to a positive, high-performance workplace culture. Success as an Operations Manager requires a balance of strategic thinking, strong leadership, adaptability, and excellent organizational skills, along with the ability to make data-driven decisions that drive sustainable growth and operational excellence. * By applying to this position, we’ll create your Simera Professional Key (SPK) — a unique key that helps you connect with employers, stand out, and secure the right match.

Support financial modeling, automation, and analytics to improve decision-making and reporting processes. | Requires 3+ years in SQL, BI tools, financial analytics, and experience translating business needs into data solutions. | About the job Senior Data Analyst, Finance and Credit (Remote) The Data Analytics team plays the critical role of providing analytical support across Paychex's organization to enable data-driven decision making. We leverage our analytical and technical skills to help our partners with a multitude of services, some of which include understanding our underwriting models and presenting on trends in our loan performance, analyzing market size opportunities, creating financial models, developing our business intelligence pipeline to enable self-service reporting, and architecting/automating of work processes. As the Senior Data Analyst - Finance and Credit at Paychex, you will be a critical member to lead fair valuation and financial automation initiatives by building repeatable, scalable, and auditable analytics and data-pipelines. Position Location - This role is available in the following locations: San Mateo Time Zone Requirements - This team operates on the West Coast time zones. Travel Requirements - This team has regular on-site collaboration sessions. These occur 4-5 days per Month at the San Mateo office. If you need to travel to make these meetups, Paychex will cover all travel related expenses. How youll make an impact: • Own end-to-end initiatives supporting the modeling, automation, and analytics in financial dashboards, fair value accounting and forecasting. These initiatives drove more accurate, more efficient, and more scalable financial close cycles and insight-driven business decisions • Drive discussions on methodology enhancements, and data model development, and recommend solutions to new data and credit product changes, while improving accuracy of product metrics. This includes valuation methodology, data modeling, and architecture discussions, while influencing product roadmap. Work closely with engineering teams to ensure quick turnaround on fixes • Partner with Accounting, Audit, Product, and Engineering teams to support monthly financial reporting and deliver an accurate, consistent, and efficient data reporting process • Create reports and dashboards in BI tools such as Looker. Monitor trends in relevant metrics and report on key insights on a daily basis • Work with various big data platforms (such as AWS, Redshift, BDT, etc..), data service providers and internal engineering teams to explore APIs, ingestions of new datasets/sources, and evaluation of business impacts What were looking for: • Minimum requirements: • BS/MS Degree in Business Analytics, Financial Engineering, Finance, Economics, Engineering or other highly quantitative/analytical field • 3+ years of professional experience in SQL querying, and BI/reporting development with large and complex data set (Looker, Tableau, or Power BI) • 2+ years of experience in financial analytics or quantitative modeling driving business decisions • Experience in translating business requirements to Data Warehousing and ETL needs • Preferred qualifications: • 5+ years experience in data analytics tools such as Python or R and using tools like Excel and bolthires Sheets • Strong communication with client-facing and executive level data presentation skills • Experienced in project management & documentation, and using tools such as Jira and Confluence • Experience in cash flow valuation modeling of consumer lending products or asset backed securities, with ability to develop and manage financial models independently • Knowledge of statistical methods and machine learning algorithms • Previous consumer marketplace lending industry experience with focus on capital markets, finance, accounting, or product What youll love: • Competitive Compensation (base + bonus & equity) • Comprehensive medical, dental, and vision coverage • Personal Development and Technology & Ergonomic Budgets • Life insurance and disability benefits • Clubs and Activities (Game Nights, Fitstarters, Superwomen, Book Club, Investing Club, Money Discussions, Photography Club and Basketball teams) • Generous vacation policy • 401(k) and Employee Stock Purchase Plan (ESPP) • Catered lunches + snacks & drinks Apply tot his job

Oversee administration and coordination of hospital services, ensuring compliance and high-quality patient care. | Associate's degree (Bachelor's preferred), management experience, healthcare or military background, CPR certification, ability to manage multiple priorities. | Posting Date 09/29/2025 1590 Scenic Avenue, Costa Mesa, California, 92626-1400, United States of America As a Hospital Services Administrator at DaVita, you’ll be a part of a Team that values work-life balance and where your personal and professional growth is a top priority. DaVita has an open position for a Hospital Services Administrator who must be an ambitious, operationally-focused and results-driven leader. You will directly impact patient care as the trusted front-line leader in an outpatient clinic setting. Health care experience is not required! The Hospital Services Administrator is responsible for overseeing the administration and coordination of services to licensed Acute and Sub-Acute Care Programs in the Hospital Services Group. This role focuses on building proficiency in managing hospital programs, ensuring compliance, and delivering high-quality patient care. What you can expect: Lead a Team that appreciates, supports and relies on each other in a positive environment. Performance-based rewards based on stellar individual and team contributions. What we'll provide: DaVita is a clinical leader! We have the highest percentage of facilities meeting or exceeding CMS's standards in the government's two key performance programs. We expect our nurses to commit to improving patient health through clinical goal-setting and quality improvement initiatives. Comprehensive benefits: DaVita offers a competitive total rewards package to connect teammates to what matters most. We offer medical, dental, vision, 401k match, paid time off, PTO cash out, paid training and more. DaVita provides the opportunities for support for you and your family with family resources, EAP counseling sessions, access to Headspace®, backup child, elder care, maternity/paternity leave, pet insurance and so much more! Requirements: Associate's degree required; Bachelor's degree in related area strongly preferred Minimum of one year experience required in management (healthcare, business, or military) or equivalent renal experience (nurse, dietitian, social worker, LPN, etc.) at discretion of DVP and/or ROD Current license to practice as a Registered Nurse if required by state of employment Current CPR certification required (or certification must be obtained within 60 days of hire or change in position) Other qualifications and combinations of skills may be considered at discretion of ROD and/or Divisional Vice President Proven ability to adeptly manage multiple priorities; a "gets stuff done" person Capacity to develop effective relationships at all levels of the organization and to influence positive outcomes Demonstrated ability to adapt, innovate and lead in an environment that moves at a rapid pace, where change is common Willingness to cover multiple locations which requires some local travel Industry-leading patient care with clinical outcomes ranked above the national average. Commitment to developing and the chance to explore multiple career paths. Now is your time to explore your next journey—at DaVita. Now is your time to join Team DaVita. Take the first step and apply now. #LI-HM1 At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and comply with state and federal affirmative action requirements. Individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic. This position will be open for a minimum of three days. The Salary Range for the role is $89,500 - $143,000 per year. For location-specific minimum wage details, see the following link: DaVita.jobs/WageRates Compensation for the role will depend on a number of factors, including a candidate’s qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information. DaVita (NYSE: DVA) is a comprehensive kidney care provider focused on transforming care to improve the quality of life for patients globally. The company is a leading provider of kidney care services in the U.S. and has been a leader in clinical quality and innovation for more than 20 years. DaVita is working to help increase equitable access to care for patients at every stage and setting along their kidney health journey—from slowing progression of kidney disease to streamlining the transplant process, from acute hospital care to dialysis at home. As of March 31, 2022, DaVita served 200,800 patients at 2,809 outpatient dialysis centers in the U.S. The company operated an additional 346 outpatient dialysis centers in 11 other countries worldwide. DaVita has reduced hospitalizations, improved mortality and worked collaboratively to help propel the kidney care community to adopt an equitable, high-quality standard of care for patients around the globe. To learn more about what it means to be a part of our Village, visit Careers.DaVita.com. DaVita is an equal opportunity employer- Male/Female/Veterans/Disabled. To learn more about what this means click here. We maintain a drug-free workplace and perform pre-employment substance abuse testing and background verification checks. We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws. Apply tot his job

Lead and optimize the customer experience organization, develop operational frameworks, and collaborate with senior leadership to scale and improve customer success processes. | Over 8 years of SaaS experience, proven leadership in fast-growing environments, strong operational skills, and ability to work with enterprise accounts. | ECP is a fast-growing SaaS platform powering day-to-day operations for more than 8,000 senior living communities across the country. As the industry evolves, we continue to expand our product suite and deepen our commitment to helping operators deliver better care with greater efficiency. Over the past several years, ECP has undergone significant growth across our customer base, product, and team. With new products coming to market, increasing growth rate, and a desire to continue exceeding customer expectations, we are entering an important new phase of scale. To support this momentum, we are investing in the people that will help carry ECP through its next stage of growth. The Opportunity: We are seeking a thoughtful, people-centered operational leader to help shape the future of our Customer Experience (CX) division. This role is ideal for someone who thrives at the intersection of customer advocacy, internal operations, and organizational scaling. Someone who can support enterprise customer needs while strengthening the internal systems that power all functions that create our customer experience. In partnership with the VP of Customer Experience, this leader will help evolve how ECP structures and empowers the teams responsible for onboarding, customer success, and client-facing service delivery. You will bring clarity, operational discipline, and leadership presence to a high-growth organization. Ensuring our teams, processes, and culture scale in an intentional way. Importantly, this role is not about coming in with a blank slate; it’s about uplifting and enabling our existing team. You will collaborate closely with current managers and leaders who have driven ECP’s growth to date, helping them continue to succeed as expectations rise and complexity continues to increase. This position is designed for someone who wants both ownership and partnership. A person who can bring forward and execute on implementing new frameworks and ideas, while working collaboratively with senior leadership to build the system that creates an exceptional customer experience in this next chapter of ECP. This role reports to the VP of Customer Experience and is positioned as a strategic leader who strengthens our customer-facing organization by bringing structure, consistency, and an engaged leadership presence. Responsibilities: Strategic Leadership & Organizational Impact Define operating frameworks, success measures, and communication flows that bring clarity across CX functions. Translate company goals into actionable plans, improving alignment, prioritization, and execution across teams. Identify and address organizational gaps, driving continuous improvement in process, structure, and tooling. Develop and maintain operating systems that support scale, consistency, and cross-team coordination. Partner with the VP of CX to shape divisional strategy, highlight opportunities, and increase leadership capacity. Customer Experience, Support & Enterprise Engagement Provide a steady, professional presence for high-value customers, supporting escalations and driving resolution in a customer-centric manner. Oversee key moments in the customer lifecycle to ensure consistent, high-quality onboarding, adoption, training, and long-term success. Support enterprise account health by coordinating with internal teams to deliver on commitments and enable customer outcomes. Architect and drive improvements to customer-facing processes, helping teams diagnose challenges and design scalable solutions. Measure success of all process improvements. Team Leadership, Culture & People Development Coach and enable managers and team leads, providing guidance that strengthens their effectiveness and confidence. Reinforce and elevate the culture that makes ECP’s CX team strong with accountability, ownership, and customer-centricity at the center of what we build. Lead and coach structured management practices including goal setting, 1:1s, team communication practices, and performance expectations. Support teams through change, offering clarity and context during periods of growth and transformation. Drive alignment across teams so priorities, expectations, and success measures are consistently understood. and develop managers, offering guidance, frameworks, and coaching that elevate team performance. Operational Excellence & Process Improvements Build and refine processes that improve scale, efficiency, and quality across the CX organization and improve executive visibility. Establish tools, templates, and documentation that streamline workflows and create consistency. Monitor and interpret CX metrics, informing decisions and guiding team-level improvements. Champion improvements that enhance both customer experience and internal team experience. Ensure effective use of internal systems including CRM, project tools, dashboards, and communication platforms. Including implementing and adopting new systems as needed. Cross-Functional Partnership & Collaboration Strengthen alignment with Product, Engineering, Sales, Finance, and Operations, supporting shared customer outcomes. Translate customer feedback into actionable insights for product and engineering teams. Partner with Sales & Account Management to ensure expectations set during the sales cycle translate into successful onboarding and adoption. Represent CX perspectives in internal discussions, ensuring customer needs and team realities are understood. Who you are: A builder at heart. You thrive in environments where structure, clarity, and process are still being shaped. You enjoy creating order, momentum, and culture as teams grow. A strategic operator who can still roll up your sleeves. You balance planning and execution, knowing when to focus on aligning teams and when to own the execution of work. A confident, empathetic leader. You coach people well, handle escalations with steadiness, and bring a calm, solutions-oriented presence when operating internally and externally. A cross-functional collaborator. You enjoy partnering deeply across the business, and you’re comfortable engaging directly with senior leadership to drive alignment and organizational clarity. A culture creator. You believe scaling isn’t just about headcount or process. You know that it is about empowering people, creating team identity, and reinforcing and rewarding the behaviors that create exceptional outcomes. A problem-solver. You’re energized by figuring out why something isn’t working, simplifying complexity, and building repeatable, scalable solutions. Why this role matters: This is a unique opportunity to join ECP during a period of significant evolution. You’ll help shape the organization that supports thousands of communities across the country that dedicate their careers and time to the care of others. The work you do here will directly influence how the next stage of ECP’s growth feels, functions, and performs. If you’re passionate about building teams, elevating operations, and improving the customer experience at scale, this role gives you the support, visibility, and runway to make a real impact. 8+ years of SaaS experience across Customer Success, Implementation, Client Delivery, Professional Services, or similar customer-facing functions. Proven experience leading teams (managers and/or ICs) in a growth-stage or fast-moving SaaS organization. Background working with enterprise or high-stake accounts — navigating multi-stakeholder groups, managing escalations, and strengthening long-term relationships. Ability to partner effectively with senior leadership — helping shape divisional direction, influencing strategic decisions, and translating vision into operational reality. Strong operational and project-management skills — comfortable with CRM tools, KPIs, process design, delivery workflows, and continuous improvement motions. Ability to thrive in regulated or complex environments (senior living, healthcare, pharmacy, or similar), or a demonstrated aptitude for learning them quickly. Exceptional communication skills — clear, concise, executive-ready, and effective across email, Zoom, and in-person discussions. A mindset focused on outcomes and scale. You think in systems, efficiencies, customer impact, team readiness, and measurable progress. Bachelor’s degree required. Ability to travel semi-regularly (25% avg.) to engage with clients, collaborate with peers, and support in-market events.

Lead and develop a global security operations team to enhance security, reliability, and automation in a cloud environment. | Over 12 years in technology with at least 5 years in a leadership role managing cloud infrastructure, security, and automation, with strong technical skills in scripting, cloud services, and security frameworks. | For over 20 years, Smartsheet has helped people and teams achieve–well, anything. From seamless work management to smart, scalable solutions, we’ve always worked with flow. We’re building tools that empower teams to automate the manual, uncover insights, and scale smarter. But more than that, we’re creating space– space to think big, take action, and unlock the kind of work that truly matters. Because when challenge meets purpose, and passion turns into progress, that’s magic at work, and it’s what we show up for everyday. Automation is the key to creating highly reliable and secure large-scale software systems. Are you a leader who can build and guide a team that engineers solutions to complex security and reliability challenges? Can you develop a strategic vision to protect Smartsheet against an evolving landscape of threats? We are looking for a Senior Software Manager of DevSecOps to lead part of our global Security Operations team. In this highly visible role, you will be responsible for maturing our security and reliability posture by fostering a culture where these are treated as software engineering challenges. You will lead a team of talented engineers dedicated to building and operating a highly reliable, scalable, and defensible production environment. This is a unique opportunity to blend your deep technical expertise with your passion for leadership, working at the intersection of infrastructure, automation, and security to build a platform that is resilient and secure by design. You will report to our Sr. Director of Engineering located in our Bellevue, WA office, or you may work remotely from anywhere in the US where Smartsheet is a registered employer. You Will: Lead and Mentor a High-Performing Team: Hire, develop, and retain top engineering talent. Foster a culture of technical excellence, innovation, and ownership. Provide coaching, career guidance, and performance management for your team. Develop the Strategic Roadmap: Define and execute the strategy for security infrastructure, automation, and operations. Collaborate with product and engineering leaders to set priorities and ensure your team's work aligns with business objectives. Oversee Secure and Resilient Infrastructure: Guide the architectural design and implementation of secure, scalable, and highly available infrastructure in our multi-cloud (predominantly AWS) environment. Champion the use of Infrastructure as Code (IaC) with tools like Terraform and Helm. Drive Security Automation Initiatives: Prioritize and direct the engineering of automated solutions for threat detection, incident response, and vulnerability management. Ensure your team is building the tools and workflows that allow us to respond to threats at machine speed. Champion a "Secure by Design" SDLC: Partner with development teams to embed security into the CI/CD process. Advocate for the integration of automated security tooling (SAST, DAST, SCA) to provide developers with fast, actionable feedback. Lead Incident Response Strategy: Oversee the team's incident response activities, acting as a point of escalation and leadership during major security and reliability events. Drive the blameless post-mortem process to ensure that incidents result in durable, engineered solutions. Manage Automated Compliance Programs: Ensure the team's technical controls and automation efforts effectively support continuous compliance with frameworks such as FedRAMP, SOC 2, and ISO 27001. You Have: 12+ years of progressive experience in technology, with at least 5 years in a direct people management role for a technical team like Site Reliability Engineering, DevOps, or Security Engineering. A BS or MS in Computer Science, Engineering, or a related field, or equivalent industry experience. Proven experience leading teams that manage large-scale cloud environments, preferably AWS, with a strong understanding of core infrastructure and security services. Demonstrated ability to set technical direction for a team using Infrastructure as Code (Terraform), container orchestration (Kubernetes), and modern CI/CD practices. A strong technical background in a scripting or programming language such as Python, Go, or Java. Strong agile development skills Deep understanding of the modern security operations toolchain, including SIEM, EDR, and vulnerability management technologies. Exceptional leadership, communication, and interpersonal skills, with the ability to inspire your team and communicate complex technical concepts to non-technical stakeholders. Fluency in English is required. A strategic mindset with a proven ability to solve complex problems and make data-driven decisions in high-pressure environments. Nice to Have Advanced industry certifications such as CISSP, CISM, or cloud-specific security certifications. Direct experience with compliance frameworks like FedRAMP, ISO27001, or SOC2. Experience managing as part of a globally distributed team Current US Perks & Benefits: HSA, 100% employer-paid premiums, or Buy-up medical/vision and dental coverage options for full-time employees 401k Match to help you save for your future (50% of your contribution up to the first 6% of your eligible pay) Monthly stipend to support your work and productivity Flexible Time Away Program, plus Sick Time Off US employees are automatically covered under Smartsheet-sponsored life insurance, short-term, and long-term disability plans US employees receive 12 paid holidays per year Up to 24 weeks of Parental Leave Personal paid Volunteer Day to support our community Opportunities for professional growth and development including access to Udemy online courses Company Funded Perks, including a counseling membership, local retail discounts, and your own personal Smartsheet account Teleworking options from any registered location in the U.S. (role specific) Smartsheet provides a competitive base salary range for roles that may be hired in different geographic areas we are licensed to operate our business from. Actual compensation is determined by several factors including, but not limited to, level of professional, educational experience, skills, and specific candidate location. In addition, this role will be eligible for a market competitive incentive opportunity. US Base Salary Pay Range $205,000—$257,500 USD Get to Know Us: At Smartsheet, your ideas are heard, your potential is supported, and your contributions have real impact. You’ll have the freedom to explore, push boundaries, and grow beyond your role. We welcome diverse perspectives and nontraditional paths—because we know that impact comes from individuals who care deeply and challenge thoughtfully. When you’re doing work that stretches you, excites you, and connects you to something bigger, that’s magic at work. Let’s build what’s next, together. Equal Opportunity Employer: Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know. #LI-Remote

Lead and optimize logistics and inventory systems, develop KPIs, and collaborate across teams to ensure efficient operations and client satisfaction. | Over 5 years in inventory management/logistics, leadership experience, proficiency in inventory control systems, and strong analytical skills. | ABOUT US The MAKK Group is a luxury wine collective and creative incubator devoted to the pursuit of beauty and the deeper principles that link all forms of making. POSITION SUMMARY The Fulfillment & Inventory Manager provides strategic leadership for our entire logistics and inventory ecosystem, combining vision with execution to optimize systems, enhance efficiency, and ensure exceptional client experiences from production to delivery PRIMARY RESPONSIBILITIES Strategic Leadership (20%) Develop comprehensive logistics and inventory strategies aligned with growth objectives Establish KPIs for logistics efficiency, inventory accuracy, and cost management Partner with leadership on integrated planning and process improvement initiatives Logistics Coordination (30%) Serve as primary liaison between Antica Terra, Lillian, the Glories, Yes Society, and external shipping partners Manage all order fulfillment, both in-person and via ecommerce Optimize case good movements to reduce freight costs Negotiate transportation contracts for optimal service and cost Ensure compliance with shipping regulations Manage order exceptions including weather holds, international orders, and reships Inventory Management (30%) Oversee inventory movements across all facilities Implement robust PO receiving with 3-way matching procedures Conduct weekly negative inventory audits with root cause analysis Maintain optimal inventory levels across all sites Lead month-end reconciliation within one week of close Develop cycle counting systems and generate actionable inventory reports Team Leadership & Cross-Functional Collaboration (20%) Partner with Finance on documentation, reconciliation, and alignment of records Collaborate with Sales, Production, and DTC teams on inventory planning Maintain regular communication with Department Heads Support member wine pick-ups and superior client experiences QUALIFICATIONS & SKILLS Required 5+ years in inventory management/logistics with 3+ years in leadership Expertise in inventory control systems and Microsoft Office Suite Strong analytical, problem-solving, and communication skills Ability to lift 40 lbs. and work in a fast-paced environment Must be at least 21 years of age Preferred Bachelor’s degree in supply chain management, logistics, business, or related field Wine industry experience ERP systems knowledge (NetSuite a plus) Understanding of alcohol distribution regulations Forklift certification or ability to obtain What We Offer Opportunity to lead inventory and logistics operations for a luxury wine collective Collaborative team dedicated to excellence, innovation, and integrity Professional growth in a dynamic and challenging environment Competitive compensation commensurate with experience DEI COMMITMENT The Company is committed to creating a diverse environment and we are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. The Company is also committed to compliance with all fair employment practices regarding citizenship and immigration status. All qualified candidates who share our commitment to excellence and attention to detail are encouraged to apply.

Lead the integration of CIAM with enterprise systems to ensure secure, compliant, and scalable identity data flow. | Extensive experience in product management, especially with enterprise platforms, integrations, or data-driven products, and familiarity with systems like MDM, CRM, IAM, and security platforms. | Overview This is a remote role that may be hired in several markets across the United States. About the Team The Enterprise Customer Identity Access Management (CIAM) & Digital Fraud Services team is building the modern identity and risk platform that secures every customer interaction across the bank. By consolidating authentication, identity, and fraud controls into a unified enterprise platform, the team helps protect customer accounts, enables secure growth, reduces fraud, and strengthens regulatory compliance. Team members work with industry-leading identity technologies and partner closely with user experience, fraud, security, and technology teams to shape the future of digital banking security. Role Overview The Senior Product Manager – Key Enterprise Integrations is responsible for connecting the bank’s CIAM platform with critical enterprise systems to create a unified, trusted view of customer identity and risk across the organization. This role leads the integration of identity capabilities with systems such as Master Data Management (MDM), CRM, risk and fraud platforms, privacy and consent systems, SIEM, contact centers, and internal workforce IAM solutions. As part of the Enterprise CIAM & Digital Fraud Services team, this role ensures identity and risk data flow consistently and securely across the enterprise. By building a connected identity ecosystem, this Product Manager supports regulatory compliance, fraud monitoring, personalization, and growth while ensuring the bank is well-positioned to onboard new platforms, lines of business, and acquisitions with minimal customer disruption. What You’ll Get to Work On Enterprise identity integrations spanning identity, data, risk, fraud, and customer engagement systems CIAM platforms that power customer access across all banking channels Identity-driven enablement of fraud monitoring, compliance, personalization, and growth Collaboration with data, security, fraud, and enterprise architecture teams M&A and platform modernization initiatives Responsibilities Own the product vision and roadmap for enterprise integrations between CIAM and key internal systems (MDM, CRM, risk, privacy, SIEM, contact centers, IAM, and analytics platforms) Partner with data, architecture, security, and platform teams to deliver scalable, reusable integration capabilities Define standards and patterns for identity data sharing, synchronization, and event propagation across the enterprise Ensure identity and risk signals are consistently available to downstream systems for fraud detection, compliance, customer support, and personalization Collaborate with privacy and compliance teams to ensure integrations align with data usage, consent, and regulatory requirements Enable M&A readiness by designing identity integration approaches that support rapid onboarding of new platforms and acquired entities Work with application owners and platform teams to onboard systems to enterprise CIAM integration patterns Identify opportunities to reduce duplication, improve data quality, and strengthen the bank’s “golden record” for customer identity Monitor adoption, data quality, and integration performance to continuously improve enterprise identity connectivity Qualifications Bachelor's Degree and 6 years of experience in Product Management OR High School Diploma or GED and 10 years of experience in Product Management Preferred Experience: 6–10+ years of experience in Product Management, with experience leading enterprise platforms, integrations, or data-driven products Bachelor’s degree in Computer Science, Information Systems, Engineering, Business, or a related field (or equivalent experience) Experience working with enterprise systems such as MDM, CRM, IAM, analytics, or security platforms preferred Familiarity with identity, data integration, or event-driven architectures strongly desired Experience supporting regulatory, privacy, or risk-related integrations is a plus Strong ability to collaborate across architecture, data, security, engineering, and business stakeholders This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. The base pay for this position is generally between $96,900 and $148,600. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Leading the development of a centralized identity portal and managing integrations with third-party identity services, ensuring compliance and usability. | Extensive experience in product management, familiarity with identity standards like OAuth/OIDC/SAML, stakeholder management skills, and experience with customer-facing platform products. | Overview This is a remote role that may be hired in several markets across the United States. About the Team The Enterprise CIAM & Digital Fraud Services team is building the modern identity and risk platform that secures every customer interaction across the bank. By consolidating authentication, identity, and fraud controls into a unified enterprise platform, the team helps protect customer accounts, enables secure growth, reduces fraud, and strengthens regulatory compliance. Team members work with industry-leading identity technologies and partner closely with user experience, fraud, security, and technology teams to shape the future of digital banking security. Role Overview The Senior Product Manager – Identity Portal & Vendor Integrations is responsible for delivering the bank’s centralized identity management experience for individuals and business customers. This role leads the development of a unified identity portal that enables users to manage profiles, security settings, privacy preferences, and connected applications through a single, consistent experience. As part of the Enterprise CIAM & Digital Fraud Services team, this role also oversees the integration of client-facing vendor applications and third-party identity services into the bank’s CIAM ecosystem. By enabling secure self-service identity management and standardized integrations, this role reduces operational support costs, strengthens regulatory compliance, and improves customer trust across the bank. What You’ll Get to Work On A centralized identity portal used across consumer, business, and commercial banking Identity federation and SSO integrations with internal and third-party applications Privacy, consent, and security management experiences Enterprise CIAM platforms and identity services Collaboration with user experience, fraud, security, and compliance teams Responsibilities Own the product vision and roadmap for the enterprise identity portal serving individual and business customers Lead the design and delivery of self-service capabilities for profile management, security settings, privacy and consent preferences, and application access Partner with legal, compliance, privacy, and security teams to ensure identity and consent experiences meet regulatory and policy requirements Define standards and patterns for integrating client-facing vendor applications and third-party identity services into the CIAM ecosystem Oversee SSO and identity federation integrations to ensure consistent, secure access across internal and external applications Collaborate with engineering and architecture teams to deliver scalable, reusable identity portal capabilities Work with channel product teams and application owners to onboard applications to the identity portal and establish CIAM integration patterns Identify opportunities to reduce operational support effort through improved self-service and automation Use analytics, telemetry, and customer feedback to continuously improve usability and adoption of identity management features Qualifications Bachelor's Degree and 6 years of experience in Product Management OR High School Diploma or GED and 10 years of experience in Product Management Preferred Experience: 6–10+ years of experience in Product Management, with experience leading customer-facing platform or experience products Bachelor’s degree in Computer Science, Information Systems, Business, or a related field (or equivalent experience) Experience delivering self-service portals, account management, or enterprise platform products preferred Familiarity with CIAM, IAM, SSO, federation, or identity standards (OAuth, OIDC, SAML) strongly desired Experience working with privacy, consent management, or regulatory-driven product requirements a plus Strong stakeholder management skills with the ability to collaborate across security, legal, compliance, engineering, and business teams This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. The base pay for this position is generally between $96,900 and $148,600. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.

Own and develop the product vision for unified login and authentication experiences, collaborating with security, engineering, and UX teams to deliver secure, seamless, and compliant customer authentication solutions. | Requires 6+ years in product management, experience with authentication/security technologies, and strong cross-functional collaboration skills. | Overview This is a remote role that may be hired in several markets across the United States. About the Team The Enterprise CIAM & Digital Fraud Services team is building the modern identity and risk platform that secures every customer interaction across the bank. By consolidating authentication, identity, and fraud controls into a unified enterprise platform, the team helps protect customer accounts, enables secure growth, reduces fraud, and strengthens regulatory compliance. Team members work with industry-leading identity technologies and partner closely with user experience, fraud, security, and technology teams to shape the future of digital banking security. Role Overview The Senior Product Manager – Unified Login & Mobile Experiences is responsible for delivering a seamless, secure, and consistent authentication experience across all of the bank’s customer interaction channels, including web, mobile, branch, phone, and partner applications. This role defines and drives the evolution of modern login, MFA, and mobile authentication experiences that scale across the enterprise while adapting dynamically to risk signals. As part of the Enterprise CIAM & Digital Fraud Services team, this role works closely with Digital Fraud, engineering, and channel product teams to ensure authentication journeys are intuitive for customers and resilient against emerging threats. The outcome is a unified identity experience that strengthens customer trust while reducing friction and operational complexity across the bank. What You’ll Get to Work On Enterprise-scale authentication experiences used by millions of customers Modern CIAM platforms and mobile identity capabilities Risk-based and adaptive authentication in partnership with user experience and fraud teams Cross-channel identity experiences spanning web, mobile, branch, and phone Industry-leading identity and security technologies Responsibilities Own the product vision and roadmap for unified login and authentication experiences across web, mobile, branch, phone, and partner channels Lead the design and delivery of modern authentication capabilities, including login flows, MFA, step-up authentication, and mobile-specific experiences Partner with the Digital Fraud team to integrate risk-based controls and adaptive authentication into identity journeys Define consistent authentication patterns, standards, and UX principles that can be reused across applications and channels Work with engineering and architecture teams to ensure authentication services are scalable, reliable, and aligned with enterprise CIAM standards Collaborate with channel product teams to onboard applications to unified login experiences and reduce fragmented or custom authentication flows Balance security, usability, and performance to deliver friction-aware authentication experiences Use telemetry, analytics, and customer feedback to continuously optimize authentication flows and reduce unnecessary friction Ensure authentication experiences meet regulatory, security, accessibility, and compliance requirements Qualifications Bachelor's Degree and 6 years of experience in Product Management OR High School Diploma or GED and 10 years of experience in Product Management Preferred Experience: 6–10+ years of experience in Product Management, with experience leading complex, customer-facing platform or experience products Bachelor’s degree in Computer Science, Information Systems, Engineering, Human-Computer Interaction, or a related field (or equivalent experience) Experience designing or delivering authentication, identity, mobile, or security-related experiences preferred Familiarity with CIAM, IAM, MFA, mobile authentication, or identity standards (OAuth, OIDC, SAML) strongly desired Experience partnering with security, fraud, or risk teams to deliver adaptive or risk-based user experiences a plus Strong communication skills with the ability to influence across engineering, security, UX, and business stakeholders This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants. The base pay for this position is generally between $96,900 and $148,600. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment. Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.