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Manage and nurture customer relationships to ensure satisfaction, retention, and value realization for a SaaS GRC platform. | Experience in SaaS or technical product customer success, managing multiple customer relationships, and understanding of GRC frameworks. | About ZenGRC! Founded in 2009, ZenGRC is a leading provider of governance, risk, and compliance (GRC) SaaS solutions, offering a robust product: ZenGRC. Recognized for its in-house GRC expertise, ZenGRC delivers Simply Powerful GRC solutions that guide organizations through compliance with ease and efficiency. ZenGRC stands out by offering a single price for comprehensive access to all modules and frameworks, ensuring users benefit from a seamless and cost-effective experience. Dedicated to simplifying GRC processes, ZenGRC continues to innovate and support organizations in achieving compliance and managing risk effectively. The Role As a Customer Success Manager (CSM), you’ll be the primary relationship owner and advocate for a portfolio of 30+ mid-market and enterprise customers. You’ll ensure long-term satisfaction, retention, and value realization across their lifecycle with ZenGRC. This is a strategic and consultative role—not an implementation role. You’ll collaborate closely with our Onboarding team to ensure a seamless handoff into steady-state management, then work to maximize customer success through proactive engagement, insights, and technical guidance. Because ZenGRC is a technical, data-driven product, success in this role requires strong technical acumen—you’ll need to understand how customers configure, integrate, and operationalize the platform to achieve their GRC goals. What You’ll Do Act as the trusted advisor and primary contact for a portfolio of 30+ customers. Build deep relationships with compliance, risk, security, and audit leaders. Partner with the Onboarding team to ensure successful customer transition and long-term adoption. Develop a strong understanding of each customer’s goals, workflows, and product setup to deliver measurable value. Monitor customer health, usage, and sentiment to identify risks early and proactively improve satisfaction and retention. Conduct executive business reviews (EBRs/QBRs) that highlight ROI, adoption trends, and future alignment. Collaborate cross-functionally with Product, Support, and Sales to advocate for customer needs and resolve challenges quickly. Drive renewals through trusted relationships, transparent communication, and demonstrated customer outcomes. Maintain detailed documentation, account plans, and customer insights within internal systems (CRM + CS platform). Contribute to evolving Customer Success playbooks, metrics, and retention strategies. What You Bring 2+ years in Customer Success, Account Management, or Client Services in a SaaS or technical product environment. Proven ability to manage 30+ customer relationships simultaneously, with strong retention results. Demonstrated technical aptitude—comfortable navigating data-driven platforms, integrations, and workflow logic. Understanding of GRC frameworks (e.g., SOC 2, ISO 27001, NIST, HIPAA) and the ability to translate compliance concepts into actionable customer outcomes. Excellent communication and presentation skills; can influence both technical users and executive stakeholders. Analytical and problem-solving mindset; able to turn data into insight and action. Strong cross-functional collaboration skills (Product, Onboarding, Support, Sales). Bachelor’s degree required; CISA, CRISC, or CISSP certifications a plus. Candidates who have a deep understanding of our platform, ZenGRC, will be given strong preference. You’ll Thrive Here If You Are Empathetic, consultative, and customer-obsessed. Technically curious—you enjoy learning how complex tools solve real business problems. Organized, accountable, and skilled at balancing multiple priorities. Process-oriented with a bias toward continuous improvement. Motivated by helping customers achieve long-term success—not just short-term renewals. Why ZenGRC Join a mission-driven SaaS company reshaping how organizations approach GRC. Work directly with the VP of Customer Success and a high-performing team that strives for excellence in retention and customer outcomes. Collaborate on a technical, enterprise-grade platform that’s trusted by some of the world’s most recognized brands. Competitive pay, benefits, and opportunities for growth in a company that values autonomy and results. #LI-REMOTE Benefits (US-Based Employees) We are committed to the health and safety of our people. Our people are mostly working remotely, collaborating online, and connecting over video, as they continue to deliver high-quality technology solutions Competitive salary and equity (we want everyone to be a stakeholder) Full benefits (medical, dental, vision, wellness offerings, etc.) Unlimited PTO, paid sick days, 11 holidays Collaborating with smart coworkers who put customers first Equal Employment Opportunity Statement We value a diverse environment. ZenGRC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, citizenship or immigration status, disability status, genetics, protected veteran, sexual orientation, gender identity or expression, or any characteristic protected by federal, state or local laws. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required for personnel so classified. ZenGRC will comply with all local data protection laws, including GDPR when it comes to the handling and processing of personal data. All resumes submitted to ZenGRC will be retained for 6 months (12 months with your consent) after submission for recruitment purposes. Should you wish for us to remove your personal data from our recruitment database, please email us directly at talent@zengrc.com.

Own, build, and scale a startup in fields like Consumer AI, with extensive support and coaching from serial entrepreneurs. | Based in Europe or the Americas, willing to take full responsibility for a startup, excellent English communication skills, and a goal to scale to €100M+ in revenues. | We are looking to hire ambitious entrepreneurs to start and scale their own startups. We are serial entrepreneurs, for example Paul Müller (founder Adjust, €1.2B exit) and Petter Made (founder SumUp, €8B) who are eager to support outlier personalities and serial entrepreneurs to build €1B+ companies. Our offer: A salary while you build your startup as you will directly be employed by us. Alternatively, you can opt for up to €500k in funding. 1:1 sparring with unicorn founders on a weekly basis Community: Access to the top 0.1% of founders, peers and investors Team building: Hiring top notch talent supported through our network (over 50,000 professionals) Distribution: Support in reaching product-market-fit and building up a sales force / marketing machine Funding support for securing a multi-million euro funding round within 12 months (on average, EWOR Fellows raise > €2M after our Grand Pitch) One of our fellows set a record for Europe’s largest pre-seed round by a first-time founder, securing a €12M pre-seed investment. Tasks You will own, build, and run your startup in fields such as Consumer AI You will embark on an extensive personal development journey crafted by unicorn founders and follow a fully customised programme enhancing your goal, time, and energy management You will receive support in hiring through our network to over 50,000 professionals and advice as well as best practices from serial entrepreneurs You will receive intensive coaching to make your startup ready to raise millions in funding You will iterate your product with us until having reached product-market-fit and receive support in building up a sales force or creating a marketing engine respectively Requirements You are based in Europe or the Americas or open to relocate You are willing to take full responsibility for your own startup and scale it to €100M+ in revenues You have excellent communication skills in the English language Join us and build a €1B+ company with us!

Own, build, and run a startup in fields such as Consumer AI, including product iteration, team building, and securing funding. | Based in Europe or the Americas, willing to take full responsibility for a startup, excellent communication skills in English, and capable of scaling a business to €100M+. | We are looking to hire ambitious entrepreneurs to start and scale their own startups. We are serial entrepreneurs, for example Paul Müller (founder Adjust, €1.2B exit) and Petter Made (founder SumUp, €8B) who are eager to support outlier personalities and serial entrepreneurs to build €1B+ companies. Our offer: A salary while you build your startup as you will directly be employed by us. Alternatively, you can opt for up to €500k in funding. 1:1 sparring with unicorn founders on a weekly basis Community: Access to the top 0.1% of founders, peers and investors Team building: Hiring top notch talent supported through our network (over 50,000 professionals) Distribution: Support in reaching product-market-fit and building up a sales force / marketing machine Funding support for securing a multi-million euro funding round within 12 months (on average, EWOR Fellows raise > €2M after our Grand Pitch) One of our fellows set a record for Europe’s largest pre-seed round by a first-time founder, securing a €12M pre-seed investment. Tasks You will own, build, and run your startup in fields such as Consumer AI You will embark on an extensive personal development journey crafted by unicorn founders and follow a fully customised programme enhancing your goal, time, and energy management You will receive support in hiring through our network to over 50,000 professionals and advice as well as best practices from serial entrepreneurs You will receive intensive coaching to make your startup ready to raise millions in funding You will iterate your product with us until having reached product-market-fit and receive support in building up a sales force or creating a marketing engine respectively Requirements You are based in Europe or the Americas or open to relocate You are willing to take full responsibility for your own startup and scale it to €100M+ in revenues You have excellent communication skills in the English language Join us and build a €1B+ company with us!

Own, build, and scale a startup in fields like AI research, with extensive support and coaching from serial entrepreneurs. | Willingness to relocate, full responsibility for startup, excellent communication skills in English, and ambition to scale to €100M+ revenues. | We are looking to hire ambitious entrepreneurs to start and scale their own startups. We are serial entrepreneurs, for example Paul Müller (founder Adjust, €1.2B exit) and Petter Made (founder SumUp, €8B) who are eager to support outlier personalities and serial entrepreneurs to build €1B+ companies. Our offer: A salary while you build your startup as you will directly be employed by us. Alternatively, you can opt for up to €500k in funding. 1:1 sparring with unicorn founders on a weekly basis Community: Access to the top 0.1% of founders, peers and investors Team building: Hiring top notch talent supported through our network (over 50,000 professionals) Distribution: Support in reaching product-market-fit and building up a sales force / marketing machine Funding support for securing a multi-million euro funding round within 12 months (on average, EWOR Fellows raise > €2M after our Grand Pitch) One of our fellows set a record for Europe’s largest pre-seed round by a first-time founder, securing a €12M pre-seed investment. Tasks You will own, build, and run your startup in fields such as AI Research Lab You will embark on an extensive personal development journey crafted by unicorn founders and follow a fully customised programme enhancing your goal, time, and energy management You will receive support in hiring through our network to over 50,000 professionals and advice as well as best practices from serial entrepreneurs You will receive intensive coaching to make your startup ready to raise millions in funding You will iterate your product with us until having reached product-market-fit and receive support in building up a sales force or creating a marketing engine respectively Requirements You are based in Europe or the Americas or open to relocate You are willing to take full responsibility for your own startup and scale it to €100M+ in revenues You have excellent communication skills in the English language Join us and build a €1B+ company with us!

Build and nurture customer relationships, ensure product adoption, and identify growth opportunities within accounts. | Minimum 3-5 years of customer-facing experience, with at least 2 years in enterprise account management, and experience in SaaS or HR tech preferred. | What do we do? The global hiring revolution is shaping a future where talent can thrive everywhere, driving innovation and progress on a global scale. Multiplier is at the forefront of this change. By removing barriers and simplifying global hiring, we’re creating a level playing field where businesses and individuals – (like you) – can compete, grow, and succeed, regardless of geography. Multiplier empowers companies to hire, onboard, manage, and pay talent in 150+ countries, quickly and compliantly. Our mission is to build a world without limits, where ambitious businesses can look beyond borders to build their global dream teams. Our unified employment platform, complete with world-class EOR, AOR and Global Payroll products, means it has never been easier to seize the global hiring opportunity. We’re backed by some of the best in the business, (Sequoia, DST, and Tiger Global), are led by industry-leading experts, scaling fast, and seeking brilliant like-minded enthusiasts to join our team. The future is borderless. Let’s build it together. What’s the opportunity? We have built a vibrant and loyal customer base across different industries, sectors and geographies. Our business has grown 10x in 2022 and will grow again 3x in 2023, and we are in the process of building a world-class customer experience org to help us get there. Our CSMs are responsible for building strong, outcome-based relationships with our named accounts, enabling them to expand their international footprint and grow revenues from those accounts moving forward. As a CSM, you’ll be reporting to the Regional Head - CX and working closely with your peers and cross-functional stakeholders. Process, creativity, curiosity and tenacity will be critical to our/your success in this role. What you'll do: Build trusted relationships with our named accounts through consultative solutioning, ensuring that our customers achieve their talent and business objectives through Multiplier Actively monitor adoption of our products/services, provide industry knowledge and best practices to drive engagement Partner closely with internal teams, including Sales, Product, Operations and Engineering, to deliver the best customer experience to drive growth and retention Be the voice of our customers to our Product team, synthesizing feedback received and offering informed opinions and solutions, to help shape our product roadmap Understand the needs of our customers across industries and tiers, and design solutions to meet those unique business needs Identifying growth opportunities within your portfolio You’ll be successful if: You are customer obsessed, always putting our customers first and being there for them every step of the way You are experienced in building and nurturing customer relationships, ensuring to meet customer and business goals You are able to explain complex topics in easy and concise language and have excellent communication and writing skills You are organized, detail-oriented, are able to prioritize and perform well under pressure, helping you to stay on top of a larger book of customers You have a positive attitude, are self-motivated and resilient, adapting easily to change in our high-growth start up environment Previous experience of working in customer success/service, a background at a HR SaaS company or experience in working remotely are all a plus! What are we looking for? Min 3 to 5 years of Customer facing experience (ideally within B2B SaaS or HR) Min 2 years in pure enterprise account/ relationship management Min 2 of the last 3 years overachieving goals and targets A people-first, and growth mindset An affinity to work (thrive!) as a remote employee, within a fast-growth business, and an incredibly explosive sector The ability to work independently, problem-solve proactively, and collaborate effectively Comprehension of value-based sales Discipline in Account Planning, Forecasting, and Quota Attainment If you are a highly motivated and results-oriented professional with a passion for driving revenue growth in the HR Tech industry, we would love to hear from you. Equal Employment Opportunity Multiplier is an equal opportunity employer: we value diversity. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Please note that this job description is a general overview and responsibilities may evolve as the company grows and adapts to changing market conditions.

Define and execute long-term growth strategies, lead cross-functional projects, and influence executive decision-making. | Over 12 years of experience in strategy, consulting, or business operations, with strong leadership, communication, and influencing skills. | Who we are Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale. Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, and Equipment Monitoring. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term. About the role: The Director of Go-to-Market Strategy will be the voice of understanding how to grow Samsara over the next three years. We identify the key strategic levers required to unlock future growth, align cross-functional teams, and drive towards high-impact outcomes. This leader will operate as a trusted partner to executive leadership and will need to balance strategic clarity, analytical rigor, and strong cross-functional influence. This is a remote position open to candidates in the U.S. and Canada. Relocation assistance will not be provided for this role. In this role, you will: Define and evolve Samsara’s key long-term growth strategies - e.g., new geographies, unlocking verticals, new partnerships Lead critical strategic projects; work cross-functionally to structure problems, develop hypotheses, conduct analyses, and drive solutions and actionable recommendations Bring the voice of the customer the organization: understand and draw insights from key industry, customer trends, and customer/partner feedback to provide insight Work with the leadership team to prioritize and execute of strategy to maximise long-term value Engage in high impact internal and external communications, including long-term planning, Board materials, executive presentations Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices Hire, develop and lead an inclusive, engaged, and high performing team Minimum requirements for the role: 12+ years of experience in Consulting, Strategy, Finance, Business Operations, or Sales Strategy & Operations MBA preferred but not required Experience in building trusting relationships and influencing others (incl. executive audiences) Experience working with executive leadership and partnering with sales leadership Effective and mature communicator, able to convey complex ideas in a clear, concise manner both verbally and in writing Self-starter who thrives and can multitask in fast-paced and often ambiguous environments Sharp business judgment, ability to see big picture and to prioritize High energy, strong work ethic, disciplined execution skills, willingness to do whatever it takes to deliver results The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience. $148,680—$265,500 USD At Samsara, we welcome everyone regardless of their background. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, gender, gender identity, sexual orientation, protected veteran status, disability, age, and other characteristics protected by law. We depend on the unique approaches of our team members to help us solve complex problems and want to ensure that Samsara is a place where people from all backgrounds can make an impact. Benefits Full time employees receive a competitive total compensation package along with employee-led remote and flexible working, health benefits, and much, much more. Take a look at our Benefits site to learn more. Accommodations Samsara is an inclusive work environment, and we are committed to ensuring equal opportunity in employment for qualified persons with disabilities. Please email accessibleinterviewing@samsara.com or click here if you require any reasonable accommodations throughout the recruiting process. Flexible Working At Samsara, we embrace a flexible working model that caters to the diverse needs of our teams. Our offices are open for those who prefer to work in-person and we also support remote work where it aligns with our operational requirements. For certain positions, being close to one of our offices or within a specific geographic area is important to facilitate collaboration, access to resources, or alignment with our service regions. In these cases, the job description will clearly indicate any working location requirements. Our goal is to ensure that all members of our team can contribute effectively, whether they are working on-site, in a hybrid model, or fully remotely. All offers of employment are contingent upon an individual’s ability to secure and maintain the legal right to work at the company and in the specified work location, if applicable. Fraudulent Employment Offers Samsara is aware of scams involving fake job interviews and offers. Please know we do not charge fees to applicants at any stage of the hiring process. Official communication about your application will only come from emails ending in @samsara.com, @us-greenhouse-mail.io or @mail3.guide.co. For more information regarding fraudulent employment offers, please visit our blog post here.

Lead brand development, campaign strategy, and customer engagement initiatives for the Yearbook division, managing cross-functional teams and overseeing marketing campaigns. | 7+ years in marketing with leadership experience, proven success in integrated campaigns, brand strategy, and team management. | VARSITY SPIRIT, A VARSITY BRANDS COMPANY - THE DRIVING FORCE IN SPIRIT ACROSS CHEER, DANCE, BAND AND YEARBOOK For over 50 years, Varsity Spirit has been the leading global source for all things spirit, including cheerleading, dance team, performing arts and yearbook. Focused on safety, entertainment and traditional school leadership, Varsity Spirit’s 5,000+ employees are dedicated to celebrating school spirit. A leader in apparel innovation, educational camps, clinics, competitions, and yearbook, Varsity Spirit impacts more than a million athletes each year. OUR COMMITMENT TO SAFETY At Varsity Spirit, the safety and wellbeing of the young people we serve is of the utmost importance. Since our inception 50 years ago, we have been – and remain – steadfastly committed to doing our part to create a safe and positive environment for our participants’ physical, emotional, and social development, and promoting an environment free from abuse and misconduct. Varsity has a zero tolerance for abuse in its programs, events, and associated business activities. Varsity is committed to reporting all suspicions, allegations, and incidents of abuse in full accordance with local laws and reporting requirements. Learn more at Our Commitment to Safety - Varsity.com. WORK TYPE: Full-time Onsite LOCATION: Indianapolis, IN HOW YOU WILL MAKE AN IMPACT: The Director of Brand, Campaigns & Customer Engagement serves as a strategic and creative leader within the Varsity Yearbook division—guiding the brand identity, integrated campaigns, customer acquisition programs, and promotional experiences that drive both B2B and B2C engagement. This individual leads a multidisciplinary team across creative, content, and campaign strategy, while partnering closely with digital, product, and field marketing to deliver compelling, purposeful work. This highly collaborative role brings together the best of branding, storytelling, lead generation, and lifecycle marketing—while instilling the processes and pace of a high-performing in-house agency. WHAT YOU WILL DO: Creative & Brand Leadership Lead the development and evolution of the Varsity Yearbook brand across all channels and touchpoints. Guide creative direction, tone of voice, and brand visuals through campaigns, content, and sales assets. Manage a multidisciplinary creative team across design, copy, and video. Collaborate with the Varsity Spirit Creative Director to ensure brand consistency while shaping the unique personality of the Yearbook division. Campaign & Content Strategy Own the strategy and execution of integrated marketing campaigns supporting product launches, customer engagement, and lead generation. Oversee messaging, creative asset development, and channel distribution across digital, print, and in-person channels. Develop standout content including thought leadership, social storytelling, customer spotlights, and video. Lead Generation & Demand Programs Design and execute multi-touch lead-generation campaigns in partnership with the digital and sales teams. Own top-of-funnel messaging, landing page strategy, paid media creative, and content offers that convert. Align with field and inside sales teams to support outreach at the regional and rep level. Customer Email & Promotion Programs Lead B2B2C email strategy and execution, ensuring customer-facing email communications are timely, personalized, and effective. Oversee automated and campaign-based email programs that promote yearbook sales and senior ad purchases to parents and students. Collaborate with marketing ops, sales, and fulfillment teams to ensure alignment of message, timing, and goals. Support ongoing optimization and performance analysis of customer email campaigns and promotional offers. Product Marketing & Launch Support Partner with Product and Software teams to define go-to-market plans for new features, tools, and offerings. Contribute to product messaging, packaging, campaign strategy, and enablement content. Drive adoption through thoughtful storytelling and well-executed campaigns. Team & Cross-Functional Leadership Lead and mentor a creative and campaign-focused team, including content creators and designers. Collaborate across departments to align priorities and deliver cross-functional marketing programs. Manage timelines, workflows, and vendor partnerships to deliver high-quality work at scale. Champion process improvements and establish an “in-house agency” mindset that drives clarity, speed, and excellence in execution. QUALIFICATIONS: Knowledge/Skills/Abilities Strong understanding of lead generation, B2B2C marketing, and email automation best practices Excellent communicator with both strategic vision and direct execution capabilities Experience in education, youth media, publishing, or ed-tech industries preferred Ability to thrive in a fast-paced, high-growth environment Education/Experience Bachelor’s degree in marketing, Communications, Design, or related field; MBA or advanced degree a plus 7+ years of experience in marketing, with at least 3 in a leadership or director-level role Proven success leading integrated campaigns, brand strategy, and customer engagement programs Experience managing creative and content teams, and collaborating with cross-functional stakeholders PHYSICAL REQUIREMENTS The position may be office-based, hybrid, or fully remote depending on the company’s policies. For office-based roles, the director would spend considerable time in meetings, collaborating with various departments, or reviewing campaign metrics. #LI-PC1 Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. JOIN THE BEST TEAM IN SPORT & SPIRIT At Varsity Brands, we believe every student deserves the opportunity to succeed and every educator wants to make a difference. It takes a team to make a real impact, and through our two divisions – BSN SPORTS and Varsity Spirit – and our network of 6,000+ employees and independent representatives, we are proud to partner with a wide range of educational institutions and club and professional sports to transform the student journey in SPORT and SPIRIT. OUR VALUES Service - We lead with heart. We champion community. Passion - We love what we do. It fuels our purpose. Integrity - We do what we promise. We own our actions and decisions. Respect - We earn it by giving it. Because everyone deserves it. Innovation - We never stop striving to be better. For ourselves and our community. Transparency - We are committed to openness and honesty in everything we do. OUR BENEFITS We are committed to putting you and your families first. For benefits eligible roles, we offer a variety of choices and costs as well as program enhancements that align with our responsibility to elevate the employee experience. Some of our offerings include: Comprehensive Health Care Benefits HSA Employer Contribution/ FSA Opportunities Wellbeing Program 401(k) plan with company matching Company paid Life, AD&D, and Short-Term Disability Generous My Time Off & Paid Holidays Varsity Brands Ownership Program Employee Resource Groups St. Jude Partnership & Volunteer Opportunities Employee Perks including discounts on personal apparel and equipment! Varsity Brands companies are equal opportunity employers. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, gender, sexual orientation, gender identity, veteran’s status, age or disability.

Manage inbound communications, advise customers on products, resolve issues, and build trust-based relationships. | 1-2 years of customer support experience, excellent communication skills, customer-centric attitude, organized, proactive problem solver. | AO Globe Life is Hiring: Your Path to Unlimited Growth Starts Here! At AO Globe Life, we’re dedicated to empowering our team to make a real impact every day by delivering exceptional service and innovative life insurance solutions that secure families’ futures. We’re looking for a customer-first representative to join our dynamic Illinois team. If you’re passionate about delighting customers and driven to excel, this is the opportunity you’ve been waiting for! What You’ll Do: Manage Inbound Communications: Answer incoming calls and emails, addressing customer questions, requests, and issues with professionalism and care. Consult on Customer Success: Advise customers on how to best leverage our life insurance products and services based on their unique needs, ensuring they have the right solutions. Maintain Product Expertise: Serve as a trusted product expert by keeping your knowledge accurate, up-to-date, and strategically aligned with our offerings. Resolve Customer Pain Points: Address complaints and concerns with effective, positive solutions that enhance overall customer satisfaction. Build Lasting Relationships: Foster enduring, trust-based relationships by consistently delivering above-and-beyond service. Why AO Globe Life? Flexible Work Arrangements: Enjoy a flexible schedule with options for remote work or in-office collaboration with our Illinois team—empowering you to achieve a healthy work-life balance. Competitive, Performance-Based Compensation: Benefit from performance-based pay, enticing bonuses, weekly pay, and a comprehensive benefits package covering medical, dental, and prescription care. Plus, enjoy the perks of a unionized position with potential stock options. World-Class Training & Mentorship: Gain access to ongoing, high-quality training led by experienced mentors. We provide all the tools you need to succeed from day one. Career Growth & Advancement: Begin your journey as an agent and customer service representative, mastering the essentials of life insurance sales and customer success. As you excel, you’ll have the opportunity to transition into management and leadership roles. Supportive Environment: Join a team that values your contributions and is dedicated to both your professional and personal success. What We’re Looking For: Experience: 1-2 years of proven experience in supporting client success, preferably in a customer service setting. Communication Skills: Excellent written and verbal communication abilities. Problem Solver: A positive, proactive attitude with the capacity to address and resolve customer issues effectively. Customer-Centric: A passion for delivering exceptional service and delighting customers at every interaction. Organized: Strong time-management and prioritization skills to manage multiple tasks in a dynamic environment. Ready to Ignite Your Career? Join AO Globe Life and be part of a team where your career truly makes a difference. Apply now to start your journey with us—where you begin as an agent and customer service representative in the life insurance industry and grow into a future leader in management. All interviews are conducted via Zoom for your convenience and safety. Apply Today and Transform Your Future with AO Globe Life!

Responding to customer inquiries, resolving issues, and acting as a liaison between customers and departments. | High school diploma or equivalent, at least 18 months of customer service experience, proficiency with computer systems and software, good communication skills. | Spokane, Washington residents: If a street address is not available, enter N/A when completing a job application. At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Provides a high level of customer service by responding to telephone or email inquiries, requests, and problems. Researches and resolves problems and errors which may include those related to fraud support and internet operations. Will obtain a thorough knowledge of products, services, rates, terms, fees, applicable regulations, systems and procedures. Acts as a liaison between customers and various U.S. Bank departments to resolve more complex customer or technology issues. Pay - $20/hourly We are hiring for the April Class! Interviews will start middle of February. Work Schedule: Shifts are assigned between 8:00 a.m. and 1:30 p.m. local time. Shifts beginning at 12:30 p.m. or later receive a 10% shift differential. Training starts April 6th, 2026 Basic Qualifications High school diploma or equivalent Typically, at least 18 months of customer service or related experience Preferred Skills/Experience Effective problem-solving and negotiation skills Ability to navigate multiple computer systems, applications, and utilize search tools to find information Proven time management skills and ability to multitask Experience interacting positively with unsatisfied customers Good communication skills including speaking clearly, articulately and accurately while using a pleasant tone and common conversational courtesies Proficient computer navigation skills using a variety of software packages including Microsoft Office applications This is a remote position with preference for candidates residing near the following hubs: Cincinnati, OH Milwaukee, WI Fargo, ND Knoxville, TN Twin Cities, MN St. Louis, MO Owensboro, KY Atlanta, GA Charlotte, NC Oshkosh, WI Dallas, TX Phoenix/Tempe, AZ Portland, OR Location expectations This role is designated as U.S. home-based remote. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $20.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants. At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.

Responds to customer inquiries, resolves issues, and acts as liaison between customers and departments. | High school diploma or equivalent, with at least 18 months of customer service experience, proficiency in computer systems and communication skills. | Spokane, Washington residents: If a street address is not available, enter N/A when completing a job application. At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One. Job Description Provides a high level of customer service by responding to telephone or email inquiries, requests, and problems. Researches and resolves problems and errors which may include those related to fraud support and internet operations. Will obtain a thorough knowledge of products, services, rates, terms, fees, applicable regulations, systems and procedures. Acts as a liaison between customers and various U.S. Bank departments to resolve more complex customer or technology issues. Pay - $20/hourly We are hiring for the April Class! Interviews will start middle of February. Work Schedule: Shifts are assigned between 9:00 a.m. and 1:30 p.m. local time. Shifts beginning at 12:30 p.m. or later receive a 10% shift differential. Training starts April 6th, 2026 Shift Incentive: Employees scheduled to work a standard full-time shift that begins after 12:30 PM (local time) are eligible for a 10% pay incentive. Basic Qualifications High school diploma or equivalent Typically, at least 18 months of customer service or related experience Preferred Skills/Experience Effective problem-solving and negotiation skills Ability to navigate multiple computer systems, applications, and utilize search tools to find information Proven time management skills and ability to multitask Experience interacting positively with unsatisfied customers Good communication skills including speaking clearly, articulately and accurately while using a pleasant tone and common conversational courtesies Proficient computer navigation skills using a variety of software packages including Microsoft Office applications This is a remote position with preference for candidates residing near the following hubs: Cincinnati, OH Milwaukee, WI Fargo, ND Knoxville, TN Twin Cities, MN St. Louis, MO Owensboro, KY Atlanta, GA Charlotte, NC Oshkosh, WI Dallas, TX Phoenix/Tempe, AZ Portland, OR Location expectations This role is designated as U.S. home-based remote. If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following: Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law Review our full benefits available by employment status here. U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $20.00 - $20.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants. At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.