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Providing technical solutions and support to clients, possibly involving sales and consulting. | Experience in technical support, troubleshooting, networking, storage, and enterprise environments; no specific sales or consulting skills explicitly required. | Req ID: 318762 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently seeking a Technical Sales Sol. Specialist Advisor to join our team in Plano, Texas (US-TX), United States (US). Technical Sales Sol. Specialist Advisor --- About NTT DATA NTT DATA is a $30 billion trusted global innovator of business and technology services. We serve 75% of the Fortune Global 100 and are committed to helping clients innovate, optimize and transform for long term success. As a Global Top Employer, we have diverse experts in more than 50 countries and a robust partner ecosystem of established and start-up companies. Our services include business and technology consulting, data and artificial intelligence, industry solutions, as well as the development, implementation and management of applications, infrastructure and connectivity. We are one of the leading providers of digital and AI infrastructure in the world. NTT DATA is a part of NTT Group, which invests over $3.6 billion each year in R&D to help organizations and society move confidently and sustainably into the digital future. Visit us at us.nttdata.com NTT DATA endeavors to make https://us.nttdata.com accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact us at https://us.nttdata.com/en/contact-us. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. NTT DATA is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. For our EEO Policy Statement, please click here. If you'd like more information on your EEO rights under the law, please click here. For Pay Transparency information, please click here.

Lead end-to-end development of identity verification platform, translating technical requirements into product roadmaps, and collaborating across teams. | 3+ years in technical product management or software development, experience shipping B2B SaaS products, and ability to communicate complex technical concepts to non-technical stakeholders. | At 1Kosmos, we’re revolutionizing digital identity through blockchain-powered decentralized solutions. Our platform enables secure, passwordless authentication and frictionless identity verification by combining biometrics, fraud signals, document verification using modern technologies. Trusted by financial institutions, healthcare providers, retail institutions and government agencies, we empower organizations to meet strict compliance standards while eliminating fraud and credential reuse. Role Overview As Technical Product Manager, you’ll lead the end-to-end development of our identity verification platform. You’ll translate complex technical requirements into actionable roadmaps while balancing business goals, compliance (e.g., AML/KYC), and user needs. Key Responsibilities Product Strategy: Define and execute the roadmap for identity verification tools, prioritizing features like document validation, fraud detection signals, and API integrations. Cross-functional Leadership: Collaborate with engineering, design, and compliance teams to ship high-impact solutions in 4-week sprint cycles. Technical Execution: Write detailed user stories, manage Jira backlogs, and troubleshoot integration challenges with third-party services (e.g., government ID databases). Market Insights: Conduct competitive analysis of identity verification providers. Monitor customer deployments to assess program success. Stakeholder Alignment: Partner with sales and customer success to gather feedback and iterate on product-market fit. Implement AI-augmented development tools such as GitHub Copilot to automate tasks like code generation, user feedback analysis, and feature prioritization. 3+ years in technical product management/equivalent software development background. Proven experience shipping B2B SaaS products, ideally in fintech, healthcare or cybersecurity. Ability to communicate technical concepts (APIs, encryption) to non-technical stakeholders. Startup mindset: Adaptable, hands-on, and eager to master business metrics like CAC and churn rate. Candidates must have valid U.S. work authorization at the time of application Why Join Us? Cutting-Edge Tech Stack: Build with decentralized identity protocols, FIDO2-certified cryptography, and NIST-compliant biometric systems. Accelerated Growth: Receive annual stipends for certifications and attend key conferences like Identiverse or EIC. Ownership & Impact: We move fast and will enable you to make a big impact with large customers in US & Canada. Flexibility First: Unlimited PTO, and 2 days WFH

Providing technical support and troubleshooting for healthcare systems, leveraging SQL and programming skills. | Experience in client support, SQL, C#, and familiarity with healthcare systems, with a preference for distributed systems and open-source experience. | An advanced non-profit technology community founded in 1996 by the nation’s leading higher education institutions, Internet2 provides a collaborative environment for U.S. research and education organizations to solve shared technology challenges and develop innovative solutions supporting their research, educational, and community service missions. Today, Internet2 stands at the intersection of infrastructure and innovation, operating a state-of-the-art national research and education network while simultaneously advancing a comprehensive service portfolio spanning trust and identity solutions, cloud programs and services, research engagement initiatives, and community-building programs. This integrated approach enables Internet2 to deliver unique value that empowers its diverse membership, including universities, government agencies, regional networks, corporations, and leading research and education organizations. We exist to make science, research, and education flourish. By providing and operating the  nation's largest and fastest research and education network, we enable universities, federal  agencies (NOAA, USDA), regional networks, and countless community institutions (schools, libraries, hospitals) to fulfill their missions. Using our network, a researcher can transfer a terabyte of data in minutes.   Build the Backbone of American Science   This is a rare greenfield opportunity to help us architect and build an open-source web-based NaaS console platform from the ground up. You will help transition us from a legacy stack (Vue/ FastAPI) to a modern, scalable architecture (targeting Elixir, Go, or Python), while contributing to the open-source community.   Network engineers in the research and education community rely on this console to provision network resources across the United States. The ideal candidate has experience designing and building complex distributed systems from scratch, excellent communication skills, and can thrive in an academic culture. An inquiring and curious mindset is a must!   Responsibilities   * Architect, develop, and maintain a new web-based console for the Internet2 network.  * Maintain and decommission a first-generation console (Vue, FastAPI).  * Collaborate with colleagues to understand and document business needs, assess project scope, and research and prototype potential solutions.   * Participate in estimation, task breakdown, planning, and prioritization.   * 2-3 weeks of travel annually.   Requirements   * Bachelor of Science in Computer Science or related degree, (or equivalent combination of education and experience).  * 5+ years designing, developing, and deploying web-based software products.  * General experience developing front-end and back-end software components in complex architectures and/or problem domains.   * Broad understanding of the software development lifecycle, with knowledge of software development practice and technology, including source code control, automated testing, continuous integration, and issue tracking tools.   * Strong customer service skills, including the ability to effectively communicate and work with a diverse set of technical and non-technical colleagues and community members. * Ability to work in a team-based environment and continuously develop knowledge and skills related to the position.  * Ability to clearly define problems and use appropriate methods to determine and implement solutions.  * Ability to travel 2-3 weeks annually.  Preferred Qualifications   * 10+ years of professional experience in a software development capacity. * Specific work experience in the context of academic or research-focused projects, organizations, or institutions.   * Experience with network engineering concepts and practices.   * Demonstrated experience developing a product or major functionality from scratch. * Familiarity with two of the following languages: Elixir, Python, Go, JavaScript. * Experience with Elixir and distributed systems.   * Experience integrating AI/LLMs into a service.   * Experience working on open-source software.   * Experience with the Trusted Infrastructure Federation (TIF).   Logistics   This position requires availability during the time zones of the continental United States.  As a full-time employee, you will be eligible to participate in Internet2’s employee benefits program effective on your start date in accordance with the terms and conditions of each plan.  The program currently includes medical, dental, life, vision and disability insurances, a health spending account program, sick time, vacation time and a tax deferred retirement plan.  Expected Hiring Range: $125,600 – $141,300 Starting salary is typically within the first quartile of the range and varies based on experience. Pay Grade: IT-5 For pay transparency purposes, the full salary range is:  $125,600 – $188,400 Internet2 is a 501(c)(3) not-for-profit organization and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Provide Tier III support for mission-critical government systems, troubleshoot complex issues, and support cybersecurity compliance. | Requires 10+ years of systems engineering or Tier III support experience, active Top Secret clearance, and proficiency in PowerShell and Python. | This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Senior Systems Engineer - REMOTE. In this role, you will provide exceptional customer service and technical support for mission-critical systems that enhance security and operational efficiency. You will play a key role in supporting the Integrated Tracking System (ITS) and Digital Mail Modernization (DMM) environments within a secure government context. Your expertise will drive improvements in operational readiness and compliance with cybersecurity regulations, ultimately shaping a more productive workforce. Accountabilities • Provide Tier III technical support for ITS, DMM, BearTracks, and WebDOX applications • Support front-end application troubleshooting for user interface issues • Troubleshoot complex system and application issues escalated from support teams • Monitor system health and performance metrics to ensure operational readiness • Coordinate with engineering and DevOps teams for software updates and issue resolution • Support cybersecurity compliance and Authority to Operate (ATO) activities Requirements • Active Top Secret security clearance • 10+ years of experience in systems engineering or Tier III IT support • Experience with DoD or DISA customers • Strong background in backend system administration and cybersecurity • Proficient in PowerShell and Python for automation tasks Benefits • Flexible work schedule • Opportunities for professional development and certifications • Collaborative remote work environment • Health, dental, and vision insurance • Paid time off and holiday schedule Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Build and lead a customer support team, define processes, and collaborate with product and engineering teams to improve customer experience. | Over 3 years of SaaS support leadership, strong technical troubleshooting skills, and experience managing support teams. | Description HOAi is a fast-growing startup revolutionizing the community association management industry. Our AI workforce platform integrates machine learning technology to streamline labor-heavy processes, eliminating inefficiencies and driving scalability. With rapid growth in the AI space, we are pushing boundaries to redefine industry standards. HOAi is the leading AI solution for the community association management industry, enabling organizations to deploy AI Agents that function like experienced managers. These AI Agents go beyond traditional AI by proactively executing complex, multi-step processes with human-like reasoning—working autonomously, 24/7, across your entire operation. This transformation optimizes labor costs, enables growth without additional hires, and ensures faster, higher-quality service for residents and board members. HOAi was acquired by Vantaca in the fall of 2024. Vantaca just achieved unicorn status with a $1.25B valuation, so it's safe to say we're past the "scrappy startup phase." We're not just building a successful company – we're building the category-defining platform that will transform how an entire industry operates. Here's the reality of our trajectory: Growing 100% year-over-year Our AI product (HOAi) went from $0 to millions in months Backed by Cove Hill Partners and JMI Private Equity 6M+ doors on our platform, displacing legacy systems About the role you will be responsible for shaping, and scaling a high-performing technical support function from the ground up. This is not a traditional support manager role. We are a fast-moving startup within a larger organization, and this role requires a leader who thrives in ambiguity, has exceptional agency, and is energized by the challenge of transforming a small, emerging support effort into a world-class operation. You will own the full customer support lifecycle for HOAi: defining processes, mentoring team members, managing escalations, collaborating with Product and Engineering, and ensuring customers receive fast, accurate, and empathetic resolutions. This role reports directly to the Senior Director of Customer Experience (HOAi) and will serve as the internal authority on HOAi support strategy, operations, and execution. What Success Looks Like Within your first 6–12 months, you will: Build and lead a cohesive HOAi support team that delivers consistent, high-quality customer experiences Establish clear processes for ticket triage, escalation paths, and cross-functional collaboration Implement and manage SLA, CSAT, and efficiency metrics Reduce time-to-resolution and improve first-contact resolution rates Partner with Product and Engineering to translate customer issues into actionable improvements Create a scalable foundation that supports rapid customer and product growth Key Accountabilities Lead, Manage, Accountability (LMA): Build and lead the HOAi Support organization Own the end-to-end customer support experience for HOAi clients Hire, mentor, and develop a growing team of support specialists Define and execute the HOAi support strategy, tools, and processes Serve as the voice of the customer internally Drive measurable improvements in SLA attainment, CSAT, and operational efficiency Core Responsibilities Strategy & Operations Design and implement a comprehensive HOAi customer support strategy aligned with company growth and customer success objectives Build a scalable, repeatable support framework that can adapt quickly to new products, workflows, and customer needs Define processes for ticket intake, prioritization, triage, escalation, and resolution Establish clear service level agreements (SLAs) and ensure consistent adherence Implement reporting and dashboards to track key performance indicators Drive continuous improvement through workflow optimization and automation Team Leadership Recruit, onboard, and develop a high-performing HOAi support team Provide day-to-day coaching, mentoring, and performance management Create training programs and knowledge resources to improve team effectiveness Foster a culture of accountability, ownership, and customer advocacy Conduct regular 1:1s, performance reviews, and career development planning Customer Experience Act as the escalation point for complex or high-impact customer issues Independently manage critical customer scenarios with professionalism and empathy Ensure timely, high-quality communication with customers at all stages of issue resolution Identify recurring customer pain points and advocate for solutions Collaborate with Customer Experience, Engineering, and Product Teams to ensure seamless client interactions Cross-Functional Collaboration Partner closely with Product and Engineering to prioritize bugs, enhancements, and product improvements Create a structured “voice of customer” feedback loop Translate support trends into actionable product and process recommendations Coordinate resolution of technical issues requiring development resources Help define internal processes between HOAi Support, and Vantaca Support Metrics and Reporting Track, analyze, and improve key performance indicators such as: SLA attainment CSAT Time to resolution Ticket volume and trends Team productivity Regularly report on team performance and strategic initiatives to leadership Expectations For Success SLA Attainment: ≥ 80% CSAT: ≥ 92% Measurable reduction in escalations and resolution times Continuous improvement in team efficiency and quality Qualifications Required 3+ years of leadership experience in SaaS technical support 5+ years working within a software support organization Proven experience managing support teams and processes Strong technical aptitude and troubleshooting ability Exceptional written and verbal communication skills Demonstrated ability to prioritize, execute, and deliver in ambiguous environments High emotional intelligence and customer empathy Process-oriented mindset with strong attention to detail Highly Desired Experience in early-stage or high-growth SaaS environments Familiarity with AI products or automation platforms Experience supporting enterprise B2B customers Background working with ticketing systems, SLAs, and support analytics Knowledge of HOA/Community Association Management industry (a plus) Competencies and Behaviors The ideal candidate will be: Highly proactive with a strong sense of ownership Comfortable operating without fully defined playbooks A problem solver who seeks clarity and drives action Collaborative across departments Data-driven and metrics-focused Calm and effective under pressure Passionate about building exceptional customer experiences Why This Role Matters This is a rare opportunity to be the foundational leader of a brand-new support function inside a rapidly growing AI company. You will have direct impact on how HOAi serves its customers, how the team grows, and how support evolves as a strategic differentiator. If you’re excited to roll up your sleeves, build something meaningful, and help shape the future of AI-powered customer support, we want to talk to you. The HOAi Way Shoot for Impossible and Make it Happen: Sets audacious goals that others might see as unreachable and breaks them into actionable steps. Relentlessly perseveres through obstacles with resourcefulness and determination, turning ambitious vision into tangible results. Radical Candor Leads to Humble Excellence: Gives and receives direct, honest feedback with genuine care for others' growth. Stays open-minded on the path to continuous improvement, recognizing that the best outcomes come from carrying no ego. Hire and Develop the Best Talent: Actively seeks exceptional people who raise the bar and invests deeply in their growth. Creates opportunities for team members to stretch their capabilities, providing coaching and support that helps them reach their full potential. Why You Should Join Our Team Our eNPS is +68! (Google it, that is great). Benefits: Medical, Dental, and Vision kick in day one. Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year). 401K with Company Match. Remote Flexible - come to the office when needed. Great parental leave benefits. Named on Inc 5000 list of America’s Fastest Growing Private Companies. Named on Inc 5000 Vet 100 Private Companies list multiple years in a row. Winner of Coastal Entrepreneur Award, Technology Category. Active employee-led Culture Committee. Ongoing industry and professional development trainings available to all employees. Multiple leaders on the executive committee recognized as 40 under 40 recipients for contributions to business and community. We’re playing offense to win! Our product market fit and our world-class employees make us the leader in our space. We’re building something cool and people like it here. We receive many resumes for our open positions and each one is reviewed by a human being on our recruiting team. We will compare your background with the qualifications and requirements for the position. If you are selected for an interview you will receive an e-mail from someone on our recruiting team with an @vantaca.com email address. It may take some time for us to review all of the applications so give us some time to respond. We appreciate your interest in this role.

Assist experienced technicians in installing, maintaining, and repairing machinery, with on-the-job training. | High school diploma or equivalent; mechanical aptitude or vocational training; willingness to learn and adapt. | Mitsubishi Heavy Industries America, Inc. (MHIA) is looking for an Apprentice Field Service Engineer to join our team. This is a remote opportunity reporting to our Las Vegas, NV office. ABOUT MITSUBISHI HEAVY INDUSTRIES AMERICA, INC. (MHIA): For over 130 years Mitsubishi Heavy Industries (MHI) Group’s innovative and integrated solutions have demonstrated our commitment to creating a positive social impact around the globe. Our range of products and services are tailored to meet our customers’ evolving needs across the commercial aviation, energy, transportation and infrastructure, machinery, defense and space systems sectors. Our culture embraces diversity and cooperation, and we promote a healthy balance of professional and personal development, ensuring that your ideas and expertise are valued and respected. SCOPE: Through the years and continuing through today, Mitsubishi Heavy Industries America Corrugating Machinery Division (CMD) serves the growing, dynamic packaging industry with leading edge equipment systems, sales, parts, technical and field support, making it one of the most respected suppliers to converters in North and Central America. The Apprentice Field Service Engineer is responsible for supporting experienced Field Service Engineers in the installation, maintenance, and repair of corrugating and/or box-making machines. Job Responsibilities • Assist Field Service Engineers in responding to customer support requests. • Observe and practice diagnosing mechanical, hydraulic, and electrical issues in corrugating and box-making machines. • Support disassembly, inspection, and repair processes under supervision. • Train alongside experienced technicians to interpret prints, specifications, manuals, and work orders. • Participate in the setup and installation of new equipment, including coordination with riggers and millwrights. • Learn to install electrical and hydraulic connections, perform leveling and alignment checks, and verify machine operation. • Shadow technicians during operator training sessions to understand machine functionality and maintenance procedures; assist with supervised training activities. • Assist in documenting service activities, including photos and detailed descriptions of work performed. • Report equipment issues, material needs, or safety concerns to supervising technicians or management. • Engage in structured learning activities, including technical training modules and performance evaluations. • Support operations as needed to maintain workflow and meet schedules and quality standards. • Arrange travel for assigned customer site visits, including flight, lodging, and rental car reservations, in accordance with company policy. Prepare and submit documentation for invoicing and expenses per established procedures • This list of responsibilities is not all-inclusive, and an employee may be required to perform other relevant duties as assigned. QUALIFICATIONS & SKILLS: • Education: High school diploma or equivalent required • Experience: No prior field experience required; mechanical aptitude or vocational training required. • Preferred Qualifications: • Willingness to learn and take direction from experienced professionals. • Strong attention to detail and commitment to safety. • Positive attitude and adaptability in dynamic environments. • Basic mechanical and electrical understanding. • Excellent communication and teamwork skills. WORKING CONDITIONS: • Travel: High volume business travel nationwide with little to no advance notice • Working Hours: Work will be performed at the request of the customer, anytime including day or night hours. High volume weekend work activity. • Lifting/physical requirements: Regularly required to sit, stand, bend, and kneel for long periods. Required to walk, talk and/or hear. Frequently lift and/or move 30-50 pounds. MHIA Comprehensive Total Rewards Program: Compensation: As of the date of this posting, a good faith estimate of the current pay range for this position is $19.48 to $24.36 per hour. The actual compensation offered may vary based on factors such as the candidate’s experience, skills, qualifications, and internal equity. This range is subject to change over time. Benefits available include: • Excellent Wellness Benefits (Medical, Dental, Vision & 401K Matching) • Company-provided STD and LTD • Parental Leave • Company-Provided Life Insurance and AD&D • Paid time off: vacation, sick leave (granted at the beginning of the year). • 15 holidays • Tuition Reimbursement Program • Behavioral health support Applications are being accepted on an ongoing basis. This position will remain posted until filled. Applicants should apply via our internal or external ( https://mhicareers.com/ ) career sites. MHIA regrets that it is unable to sponsor employment Visas or consider individuals on time-limited Visa status for this position. MHIA is an Equal Employment Opportunity (EEO) employer actively seeking to diversify the workforce and is committed to a policy of equal employment opportunity. Therefore, all qualified applicants are strongly encouraged to apply.

Design and deliver mortgage onboarding and training programs, create instructional materials, and measure enablement effectiveness. | Experience in technical enablement, mortgage industry knowledge, curriculum development, and strong communication skills. | Come build at the intersection of AI and fintech. At Ocrolus, we’re on a mission to help lenders automate workflows with confidence—streamlining how financial institutions evaluate borrowers and enabling faster, more accurate lending decisions. Our AI-powered data and analytics platform is trusted at scale, processing nearly one million credit applications every month across small business, mortgage, and consumer lending. By integrating state-of-the-art open- and closed-source AI models with our human-in-the-loop verification engine, Ocrolus captures data from financial documents with over 99% accuracy. Thanks to our advanced fraud detection and comprehensive cash flow and income analytics, our customers achieve greater efficiency in risk management, and provide expanded access to credit—ultimately creating a more inclusive financial system. Trusted by more than 400 customers—including industry leaders like Better Mortgage, Brex, Enova, Nova Credit, PayPal, Plaid, SoFi, and Square—Ocrolus stands at the forefront of AI innovation in fintech. Join us, and help redefine how the world’s most innovative lenders do business. We’re hiring a hands-on, customer-facing Mortgage Technical Enablement Manager to own enablement execution for our rapidly growing mortgage customer base. You will report to the General Manager of Mortgage and be the primary driver of customer onboarding, technical training, and ongoing educational content. You’ll work closely with Product, Engineering, Product Marketing, and Revenue to help craft and execute the enablement strategy and to design and deliver world-class materials that accelerate launch timelines, increase product adoption, and drive measurable customer outcomes. This role is for someone who loves teaching — building clear, engaging learning experiences that teach lenders how to use our product to originate a mortgage end-to-end. You’ll translate Ocrolus’s product capabilities (income calculations, document indexing, LOS integrations, AI classifiers, and more) into step-by-step curriculum, hands-on labs, and playbooks that make it simple for both technical and non-technical users to get production-ready. What you’ll do Partner closely with the GM of Mortgage and cross-functional teams (Product, Engineering, Product Marketing, Revenue/Sales, and Customer Success) to help craft and execute the mortgage enablement strategy and roadmap. Design, build, and deliver scalable onboarding and education programs focused on using Ocrolus to originate mortgages: instructor-led trainings, on-demand eLearning, role-based learning paths, technical playbooks, integration guides, and customer certification programs. Partner closely with the Account Management team to align enablement with customer goals, support implementations and ongoing adoption, and co-deliver training as part of account onboarding, expansion, and renewal motions. Create a progressive, modular curriculum that maps directly to the mortgage origination workflow, with role-based learning paths that enable end users to steadily build proficiency and familiarize themselves with the full set of products and capabilities in our mortgage solution. Produce hands-on materials: sandbox exercises, labs, demo scripts, templates, runbooks, and checklists that shorten time-to-value and reduce launch friction. Working in partnership with Account Managers, run kickoffs, launch workshops, technical deep dives, and train-the-trainer sessions for customers, partners, and internal teams (Sales Engineers, Implementation, CS, etc). Partner with Product and Engineering to translate complex features into practical how-to guidance and implementable integration patterns. Work with Revenue/Sales and Product Marketing to define onboarding readiness criteria and pre/post-sale enablement materials that tie to launch success metrics. Measure enablement effectiveness with KPIs (time-to-production, launch velocity, adoption, CSAT, certification completion, support deflection) and iterate on content based on data and feedback. Capture and synthesize customer feedback and typical implementation gaps to inform product documentation and prioritize future training needs. Represent Ocrolus externally: run webinars, speak at customer events, and occasionally support pilots or proofs-of-concept. What you’ll bring A passion for education and curriculum design — you love creating learning experiences and measuring learning outcomes. Mortgage industry exposure (e.g., underwriting, operations, LOS work, or mortgage product experience). 2+ years building and delivering technical enablement, customer training, or implementation programs (or equivalent instructional design experience). Ability to translate product features into concrete workflows that teach customers how to originate loans using our platform. Strong presentation and facilitation skills — comfortable delivering both live and asynchronous training (slides, video, LMS content, hands-on labs). Experience producing customer-facing documentation and training artifacts (playbooks, runbooks, templates). Comfortable working cross-functionally with Product, Engineering, Product Marketing, Revenue/Sales, and Customer Success. Data-driven: you define success metrics for enablement and iterate based on performance and feedback. Excellent written communication skills and attention to instructional detail. Nice-to-haves Prior experience at a fintech or AI-driven company. Hands-on experience with LOS or point solutions (Encompass, Ellie Mae, or equivalent) or integrations into LOS/AUS. Experience with LMS tools, eLearning authoring (Articulate/Camtasia), and building certification programs. Instructional design background or training certification. Willingness and ability to travel to customer sites for launches and workshops. Compensation & logistics The full-time salary range for this role is around $150,000 + equity + benefits. Base pay will vary depending on job-related knowledge, skills, experience, and market location. Ocrolus is a remote-first company; some travel for customer enablement and events is expected. Disclosure as required by N.Y.C. Admin. Code §§ 8-102 and 8-107(32) of the full time salary compensation range for this role when being hired into our offices in New York City. Life at Ocrolus We’re a team of builders, thinkers, and problem solvers who care deeply about our mission — and each other. As a fast-growing, remote-first company, we offer an environment where you can grow your skills, take ownership of your work, and make a meaningful impact. Our culture is grounded in four core values: Empathy – Understand and serve with compassion Curiosity – Explore new ideas and question the status quo Humility – Listen, be grounded, and remain open-minded Ownership – Love what you do, work hard, and deliver excellence We believe diverse perspectives drive better outcomes. That’s why we’re committed to fostering an inclusive workplace where everyone has a seat at the table, regardless of race, gender, gender identity, age, disability, national origin, or any other protected characteristic. We look forward to building the future of lending together.

Leading frontline managers and guiding sales strategy to drive SMB adoption of DoorDash’s Commerce Platform solutions. | Extensive leadership experience in sales or related fields, with a proven track record of managing teams and scaling product or sales motions. | About The Team The Platform Account Development team drives adoption and growth of the DoorDash Commerce Platform across our SMB restaurant segment (≤150 locations). We partner closely with Account Management to understand each merchant’s first-party growth goals and activate the right mix of Commerce Platform solutions - including Online Ordering to accelerate their success. Our mission is to enable every SMB merchant with the tools to grow first party sales, deliver a unique guest experience, and save on costs in order to have a thriving business. About The Role As a Senior Manager on the Platform Account Development team, you will lead frontline managers and guide the sales strategy that drives SMB adoption of DoorDash’s Commerce Platform solutions. You’ll develop high-performing leaders, build a motivating and inclusive team culture, and translate top company priorities into clear execution plans that accelerate first-party growth for our restaurant partners. You’ll partner closely with S&O, Product, and Account Management to refine our sales motions, improve the merchant experience, and commercialize new Platform products. Staying close to both the field and our merchants, you will surface insights that shape processes, influence roadmap decisions, and remove friction for your teams. Your leadership will directly impact revenue performance, team effectiveness, and how SMB merchants grow their businesses through DoorDash. You will report directly to the Director of Platform Account Development, who will cultivate your growth, and provide you with broader strategy and support to lead alongside your team. We expect this role to be flexible with the ability to spend time remotely, work from a local office, or travel in the field as needed to support your team. You will also be expected to travel as needed for in-person collaboration through trainings, offsites, team-building events, and other business related necessity. You’re Excited About This Opportunity Because You Will… • Be an integral leader driving a top company priority, accelerating Commerce Platform adoption across thousands of SMB restaurants. • Build and elevate a high-performing sales organization, scaling best practices and shaping a culture that delivers consistent, exceptional results. • Stay connected to the field, using direct merchant conversations and team insights to improve processes, strengthen sales motions, and enhance both employee and customer experience. • Shape the future of Platform, planning ahead for new products, evolving team needs, and long-term organization growth. • Operate at a high level of ownership and influence – partnering cross functionally to refine strategy, improve execution, and unlock new opportunities for the business. We’re Excited About You Because… • You bring 8+ years of sales leadership experience, including managing frontline managers in a fast-paced, quota-driven environment. • You have a strong record of building pipeline strategy and consistently driving teams to exceed revenue goals. • You excel at developing managers and elevating team performance, improving both results and engagement. • You stay close to customers, using conversations to uncover pain points and shape scalable solutions. • You have experience launching and scaling new product motions, especially in 0→1 environments. • You collaborate effectively across functions, influencing Product, S&O, and Account Management to improve processes and merchant outcomes. • You balance ambition with a data-driven, truth-seeking mindset, guiding teams toward high-quality, win-win decisions. We expect this position to be filled by 2/9/2026. Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only We use Covey as part of our hiring and/or promotional process for jobs in NYC and certain features may qualify it as an AEDT in NYC. As part of the hiring and/or promotion process, we provide Covey with job requirements and candidate submitted applications. We began using Covey Scout for Inbound from August 21, 2023, through December 21, 2023, and resumed using Covey Scout for Inbound again on June 29, 2024. The Covey tool has been reviewed by an independent auditor. Results of the audit may be viewed here: Covey Compensation Actual compensation within the pay range listed below will be decided based on factors including, but not limited to, skills, prior relevant experience, and specific work location. Base salary is localized according to employee work location. In addition to base salary, the compensation for this role includes opportunities for equity grants and sales commission. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See Below For Paid Time Off Details • For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. • For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $165,920—$244,000 USD The total on-target earnings (base + commissions) for this position within the United States, including Illinois and Colorado. $217,800—$320,300 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

Support and ensure the reliability, scalability, and performance of critical systems across on-prem and cloud environments. | Extensive experience with Linux, Kubernetes, AWS, automation scripting, monitoring tools, and CI/CD pipelines; experience with storage, incident management, and cloud platforms. | Job Description Hi, Job Title: Site Reliability Engineer (SRE) Location: San Jose CA (HYBRID-2 days a week onsite) Duration: 9-12 months Contract We have below job opening. If you are interested and your experience match with job description. Please send your updated resume with below details....Asap Expected rate all inc on 1099 /C2C: Visa status: Current Location: Availability: Job Summary: The Site Reliability Engineer will support a government agency by ensuring the reliability scalability and performance of critical systems across on-prem and cloud environments. The role requires strong Linux Kubernetes AWS automation and monitoring expertise with responsibilities spanning infrastructure automation incident management and CI/CD enablement in a hybrid onsite model. SRE(Site Reliability Engineer) SRE Job Description Extensive experience working with Linux flavors like rhel/centos os shells filesystems and utilities Knowledge of distributed computing and experience working with container orchestration frameworks including on-prem and rancher Kubernetes and good knowledge on Kubernetes objects Experience working with Storage ONTAP is preferable: volume aggregates back ups DR planning Creating and supporting automation scripts (shell ansible python) for infrastructure deployments validations and monitoring to improve operational tasks Experience scheduling monitoring scripts using cron and airlfow Experience with monitoring tools including Dynatrace Apica Grafana etc Database knowledge including sql and noSQL dbs Experience building CICD pipelines (preferred) Cloud platform knowledge (specifically AWS) is required Incident handling and problem management Additional Experience Experience in AWS ECS and EKS is added advantage Experience in Dremio is added advantage Experience in Dynatrace or any tracing infrastructure or real time monitoring tool is added advantage Experience in SPARK and maintaining SPARK CLUSTER "U.S. Citizens and those authorized to work in the U.S. are encouraged to apply. We are unable to sponsor at this time." Qualifications Additional Information All your information will be kept confidential according to EEO guidelines.

Develop and review complex code for AI and full-stack applications, lead engineering teams, and support cloud-based solutions. | 6+ years of full-stack development, 1-2 years of AI development, experience with Azure or other cloud platforms, and leadership skills. | Description TEKsystems is seeking a developer that has AI experience for a contract to hire opportunity with one of our clients. • 6+ years experience as a Full Stack SW Engineer • 1-2 years AI development (Python, etc)- THIS IS KEY for the role • Azure Cloud preferred but other Cloud experience is OK Skills Azure, Python, Cloud, Machine learning, Artificial intelligence, Software development, Devops, Design, Artificial intelligence software, Data science Design, develop and/or review complex code to ensure solutions meet the requirements of functional and technical specifications. Develop and/or review project technical architecture design and development. Solutions may include but are not limited to the development of various types of applications, web, mobile app, full stack or integrations hosted on premises data centers or in the cloud. Develop automated Unit tests and/or automated UI tests. Lead engineering team and provide oversight for less experienced engineers; Stay on top of latest technologies and trends. Using error reports, establish priorities and assign out bugs to relevant team members for resolution. Support development of version control principles (e.g. Git and working within an agile environment), CI/CD pipeline and various automations. Job Type & Location This is a Contract to Hire position based out of Baltimore, MD. Pay And Benefits The pay range for this position is $60.00 - $90.00/hr. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Jan 28, 2026. h4>About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems And TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.