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Assist with processing lease transfers, updating customer information, and mailing customer correspondence in a high-volume environment. | High school diploma or GED, at least one year of data entry experience, proficiency with Windows software, and strong multi-tasking and decision-making skills. | About defi SOLUTIONS: It’s an exciting time to join defi!   defi SOLUTIONS is a pioneer in end-to-end, SaaS loan originations, servicing, and managed servicing solutions. Our customers include the highest-volume captive auto lenders, banks, credit unions, and finance companies in North America. We have more than three decades of experience helping lenders reduce time-to-market, streamline operations, and customize lending processes with proven, scalable performance.    Learn more at defisolutions.com [https://defisolutions.com/] and follow us on LinkedIn [https://www.linkedin.com/company/defi-solutions-inc/?viewAsMember=true].   What’s in it for you?   * Stable Pay * Paid Training: Get set up for success from day one  * Generous PTO and Paid Holidays * Education Support: Tuition reimbursement available  * Day-One Benefits: Health, dental, and vision coverage start immediately * Career Growth: Strong focus on internal promotions   About the Role: As an Operations Support Specialist, you will work on our Vehicle Support team, helping to manage our lending portfolio. You will be key in helping defi SOLUTIONS achieve desired financial outcomes as defined by client objectives. Our clients included some of the largest financial institutions and automotive finance companies in the United States! We’re looking for proactive team players who live our values: Get it Done, Win as a Team, Better Every Day, and Do it with Passion.     Essential Job Responsibilities:  Responsibilities may include, but are not limited to: * Due Date Change Processing * Privacy Update Processing * Transfer of Lease (Lease Assumption) Processing * Check Request Processing and mailing * Facilitate the mailing of customer letters and required attachments/inserts.  * Providing updates to customer contracts via demographic changes including, but not limited to home address, phone number and Social Security Number * Perform other duties as assigned   Required Qualifications: Must be available to work Monday - Friday 8:00 AM - 4:30 PM.  * High school diploma or GED * Minimum one (1) year data entry experience, in a high-volume, multi-tasking office environment * Demonstrated ability to take independent initiative * Intermediate proficiency with Windows based software programs (i.e. MS Word, Excel) * Solid analytical and multi-tasking skills that result in solid decision-making skills and time management * Easily manage through change * Strong customer/client focus with the ability to resolve issues with a positive outcome * Comfort working in a fast-paced, high-volume office setting with great attention to detail * Ability to manage high volume with high accuracy   Preferred Qualifications: * Prior experience in the financial and/ or auto industry     **Pre-employment background, credit, and drug screen required for external candidates. Affirmative Action/EEO statement: defi SOLUTIONS is an Equal Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

Design and analyze experiments to optimize marketing ROI, develop measurement frameworks, and provide insights to improve revenue and channel efficiency. | Proficiency in SQL, experience with data visualization tools, and experience with A/B testing and experimentation design. | The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for. About the Role, Mission or Department Overview Our Wirecutter team is looking for a Senior Marketing & Revenue Analyst inspired by driving tangible, measurable growth. This critical role is the analytical engine for Wirecutter's marketing-led growth, focused on accelerating the revenue generated from our world-class service journalism. You will operate at the strategic intersection of paid media and affiliate commerce, developing the measurement and testing frameworks that maximize conversion rates, improve channel efficiency, and increase our transactional revenue base. You will go beyond basic reporting to deliver deep, actionable insights that directly influence how we invest millions of dollars in media spend— and help millions of people make smarter buying decisions. You will report to the Senior Manager, Data and Analytics, Wirecutter. You can work remote or in the New York office. Responsibilities: Measurement & Testing Leadership You will Lead the Revenue-Driven Testing Agenda: Design, execute, and analyze a rigorous experimentation roadmap (including A/B testing, incrementality testing, and geo-based experiments) to determine the true causal impact of all marketing spend on downstream revenue. You will establish the Commerce Measurement Framework: Develop a robust, end-to-end measurement framework specifically tailored for the affiliate and e-commerce funnel, defining and tracking new metrics for product engagement and conversion rates attributed to media efforts. You will conduct deep-dive analyses using advanced statistical methods (e.g., synthetic control, predictive modeling) to identify under-performing segments and optimization levers for bidding strategies, messaging, and creative. You will monitor the accuracy of all marketing and media data. Write expert-level SQL to pipeline, transform, and analyze big data sets in Google BigQuery You will conduct analysis to determine which surfaces, messages, and creative elements are most impactful for driving transactions. Advise the Marketing team on critical areas of opportunity and recommend strategic shifts to maximize Return on investment. You will build compelling data visualizations (using Looker, Mode, Hex) to communicate complex media performance topics and actionable revenue recommendations to team members, including senior leadership. You will be the data partner for Marketing, Finance, Commerce and Product teams, translating team goals into analytical requirements and communicating technical results into clear, business-relevant strategies. You will advance our understanding of the customer journey, monitoring key e-commerce/affiliate KPIs such as ROAS, CAC efficiency, and purchase conversion rates, to inform loyalty, acquisition, and full-funnel optimization strategies. You will demonstrate support and understanding of our value of journalistic independence and a strong commitment to our mission to seek the truth and help people understand the world. Basic Qualifications: 3+ years experience in an analytical role. Advanced proficiency in SQL and familiarity with big data warehouses such as Google BigQuery. 3+ years of experience presenting insights to team members and company partners. 1+ years of experience with data visualization tools such as Mode, Tableau, or Lookr 1+ years of experience with A/B testing and experimentation design Preferred Qualifications: 5+ years of progressive experience in a quantitative analytical role (Marketing Analytics, Growth Analytics, or Marketing Science), with experience influencing paid media strategy and driving results. 1+ years of experience optimizing a transactional or e-commerce-driven business model (e.g., affiliate, retail, marketplace) and familiarity with metrics like Purchase Conversion Rate and Transactional ROAS Proficiency in Python or R 1+ years of experience with advanced marketing measurement techniques such as Incrementality Testing, Media Mix Modeling (MMM), or Causal Inference Familiarity with marketing platforms (e.g., Google Ads, Meta) and the process of connecting MarTech and media data into measurement environments 1+ years of experience using predictive analytics (e.g., LTV modeling, audience clustering) for campaign targeting and optimization REQ-019487 The annual base pay range for this role is between: $101,000—$110,000 USD For roles in the U.S., dependent on your role, you may be eligible for variable pay, such as an annual bonus and restricted stock. Benefits may include medical, dental and vision benefits, Flexible Spending Accounts (F.S.A.s), a company-matching 401(k) plan, paid vacation, paid sick days, paid parental leave, tuition reimbursement and professional development programs. For roles outside of the U.S., information on benefits will be provided during the interview process. The New York Times Company is committed to being the world’s best source of independent, reliable and quality journalism. To do so, we embrace a diverse workforce that has a broad range of backgrounds and experiences across our ranks, at all levels of the organization. We encourage people from all backgrounds to apply. We are an Equal Opportunity Employer and do not discriminate on the basis of an individual's sex, age, race, color, creed, national origin, alienage, religion, marital status, pregnancy, sexual orientation or affectional preference, gender identity and expression, disability, genetic trait or predisposition, carrier status, citizenship, veteran or military status and other personal characteristics protected by law. All applications will receive consideration for employment without regard to legally protected characteristics. The U.S. Equal Employment Opportunity Commission (EEOC)’s Know Your Rights Poster is available here. The New York Times Company will provide reasonable accommodations as required by applicable federal, state, and/or local laws. Individuals seeking an accommodation for the application or interview process should email reasonable.accommodations@nytimes.com. Emails sent for unrelated issues, such as following up on an application, will not receive a response. The Company encourages those with criminal histories to apply, and will consider their applications in a manner consistent with applicable "Fair Chance" laws, including but not limited to the NYC Fair Chance Act, the Los Angeles Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance for Employers, and the California Fair Chance Act. For information about The New York Times' privacy practices for job applicants click here. Please beware of fraudulent job postings. Scammers may post fraudulent job opportunities, and they may even make fraudulent employment offers. This is done by bad actors to collect personal information and money from victims. All legitimate job opportunities from The New York Times will be accessible through The New York Times careers site. The New York Times will not ask job applicants for financial information or for payment, and will not refer you to a third party to do so. You should never send money to anyone who suggests they can provide employment with The New York Times. If you see a fake or fraudulent job posting, or if you suspect you have received a fraudulent offer, you can report it to The New York Times at NYTapplicants@nytimes.com. You can also file a report with the Federal Trade Commission or your state attorney general.

Designing, configuring, and optimizing Salesforce solutions for clients, supporting implementations, and ensuring platform best practices. | Proficiency in Salesforce development, integrations, and platform configuration, with at least 3 years of relevant experience, and Salesforce certifications preferred. | The Digital Consultant, Salesforce reporting to the Director, Technology Solutions will support clients in designing and implementing scalable Salesforce solutions that drive digital transformation initiatives. This role combines strategic consulting, hands-on Salesforce expertise, and close collaboration with clients and internal delivery teams. As a Digital Consultant, you will serve as a trusted advisor—translating business needs into effective Salesforce solutions while ensuring best practices, platform optimization, and long-term value. Your Key Responsibilities: Partner with clients to understand business requirements and translate them into Salesforce-based solutions Design, configure, and optimize Salesforce solutions across relevant clouds, including Sales, Service, and Commerce Lead or support Salesforce implementations, enhancements, and system integrations Collaborate with cross-functional teams, including developers, architects, and project managers, to deliver successful outcomes Provide strategic guidance on Salesforce capabilities, platform best practices, and roadmap planning Support user adoption through documentation, training, and change management activities Ensure solution quality, scalability, and alignment with client goals Salesforce Platform Fundamentals: Strong understanding of Salesforce CRM architecture, standard and custom data models, security model (profiles, roles, permission sets), and declarative automation tools including Flows and Process Builder. Programming Languages: Proficient in Apex for business logic and triggers, JavaScript for front-end development, Visualforce for custom UI where applicable, and SOQL for efficient data querying. Lightning Web Components (LWC): Hands-on experience building scalable, responsive, and reusable UI components using modern Salesforce Lightning frameworks. APIs & Integrations: Experience integrating Salesforce with external systems using REST and SOAP APIs, including middleware solutions such as MuleSoft. Object-Oriented Programming (OOP): Strong grasp of OOP concepts including inheritance, polymorphism, encapsulation, and abstraction, applied within Apex and JavaScript development. Database Knowledge: Solid understanding of relational database concepts, data normalization, and SQL, with practical application in Salesforce data architecture. DevOps & Deployment: Familiarity with CI/CD pipelines, Git-based version control, and Salesforce deployment tools (change sets, SFDX, or similar). Testing & Quality Assurance: Ability to write effective Apex unit tests, ensure code coverage, and follow best practices for test-driven development. Desirable Qualifications: Salesforce Platform Developer I (PD1) certification Experience: Bachelor’s degree in Business Administration, Computer Science, or a related field 3+ years of experience as a Business Analyst, Consultant, or similar role in a B2B environment Strong understanding of B2B business processes and digital commerce solutions Proficient in Salesforce capabilities, including setup and configuration, order management, and integrations. Excellent written and verbal communication skills, with the ability to clearly present complex concepts Strong analytical and problem-solving skills Experience working cross-functionally and leading business process mapping sessions Why you’ll love working here: Unlimited Vacation/PTO Full Health Benefits and 401k Fixed Percentage Plan (USA only) RRSP (Canada) Fully remote and distributed teams Paid Parental Leave Ongoing training and education opportunities 0% Bureaucracy Culture - Focus is on responsibilities, not title Like what you see but don’t meet every requirement? Apply anyways! Studies have shown that various groups (women and people of colour) are less likely to apply to jobs unless they meet every requirement. At Zaelab, we’re committed to building and fostering an inclusive accessible environment, where all employees feel valued, respected and supported. We are dedicated to creating a culture with a diversity of talented individuals who join, stay, and work in an environment that enables them to thrive. Zaelab is proud to be an equal-opportunity employer. We are committed to providing accommodations. If you require accommodation, we will work with you to meet your needs. We use E-Verify to confirm the identity and employment eligibility of all new USA hires. Please rest assured that we’ll treat any information you share with us with the utmost care, only use your information for recruitment purposes and will never sell it to other companies for marketing purposes. Please review our privacy policy for future information LINK

The role involves leading FSM solution implementations, designing workflows, and collaborating with technical teams to ensure successful deployment. | Requires 2+ years of FSM or service operations platform experience, strong understanding of CRM/FSM processes, and ability to work with enterprise clients. | The Digital Consultant, FSM, reporting to the Director, Digital Consulting, is responsible for delivering high-quality Field Service Management (FSM) and CRM-enabled solutions across platforms such as ServiceNow, Salesforce, and custom-built architectures. This role requires strong functional consulting skills, the ability to translate complex operational requirements into scalable digital workflows, and deep understanding of field service and service operations best practices. The Digital Consultant, FSM will lead discovery sessions, design and configure platform capabilities, collaborate with technical teams, and guide clients through successful deployment and adoption. You will act as a trusted advisor, ensuring clients receive clear communication, thoughtful solution recommendations, and measurable business outcomes. Your Key Responsibilities End-to-End FSM Implementation: Lead discovery workshops, requirements gathering, functional design, configuration, testing, and deployment activities for FSM solutions across ServiceNow, Salesforce, and custom architectures. Solution Design: Translate client processes into clear functional specifications and align them with platform capabilities, including workflow design, data models, and integration patterns. Configuration & Validation: Configure modules, build proof-of-concepts or sandbox environments, and validate solution approaches with stakeholders and technical teams. Field Service Expertise: Guide clients in best practices across field operations, dispatch, workforce management, mobile workflows, and service lifecycle management. Cross-Functional Collaboration: Coordinate with project managers, technical architects, and engineering teams to ensure high-quality sprint execution and successful delivery. Testing & Adoption: Support UAT, deployment readiness, documentation, and training to ensure business adoption and value realization. Practice Enablement: Contribute to improving delivery standards, reusable assets, and methodology within the FSM and CRM practice. Continuous Learning: Stay informed on platform updates, AI-driven automation trends, and evolving best practices in FSM and CRM. Your Experience 2+ years of hands-on experience implementing Field Service Management or service operations solutions on ServiceNow, Salesforce, or similar platforms. Strong functional understanding of CRM and FSM processes, including dispatch, workforce management, case/service workflows, and operational analytics. Ability to understand complex operational requirements and translate them into structured functional and technical designs. Experience collaborating directly with enterprise clients and navigating multi-stakeholder environments. Strong communication skills with the ability to engage business owners, technical teams, and leadership stakeholders. Highly organized, structured, and capable of managing tasks, requirements, and timelines within an agile environment. Demonstrated problem-solving and analytical skills with the ability to troubleshoot issues and identify effective solutions. Interest in leveraging AI-driven insights, automation, and intelligent workflows within digital service operations. Understanding of web development architectures, integration approaches, APIs, and data flows. Bachelor’s degree in Business Administration, Computer Science, Information Systems, or a related field. Nice to Have: Experience with Logik.ai Participation in ServiceNow/Salesforce communities Relevant FSM certifications. Why you’ll love working here: Unlimited Vacation/PTO Full Health Benefits and 401k Fixed Percentage Plan (USA only) RRSP (Canada) Fully remote and distributed teams Paid Parental Leave Ongoing training and education opportunities 0% Bureaucracy Culture - Focus is on responsibilities, not title Like what you see but don’t meet every requirement? Apply anyways! Studies have shown that various groups (women and people of colour) are less likely to apply to jobs unless they meet every requirement. At Zaelab, we’re committed to building and fostering an inclusive accessible environment, where all employees feel valued, respected and supported. We are dedicated to creating a culture with a diversity of talented individuals who join, stay, and work in an environment that enables them to thrive. Zaelab is proud to be an equal-opportunity employer. We are committed to providing accommodations. If you require accommodation, we will work with you to meet your needs. We use E-Verify to confirm the identity and employment eligibility of all new USA hires. Please rest assured that we’ll treat any information you share with us with the utmost care, only use your information for recruitment purposes and will never sell it to other companies for marketing purposes. Please review our privacy policy for future information LINK

Provide technical support and troubleshooting for software issues, ensuring customer satisfaction and issue resolution. | Requires 2+ years in support, technical troubleshooting across applications and databases, basic SQL, and strong communication skills. | The Customer Support Analyst sits at the frontline of the Phocas customer experience. This role ensures customers feel confident, supported, and successful using Phocas’ Business Planning and Analytics software through timely issue resolution, technical troubleshooting, and proactive communication. This is an ideal opportunity for a technically curious, customer-first professional who enjoys solving problems, working across systems and data layers, and directly impacting customer success. Phocas’ growth depends not only on acquiring customers but on ensuring they remain successful long after implementation. Exceptional support is a key driver of retention, advocacy, and product trust. This role bridges technical troubleshooting, customer communication, and internal collaboration to ensure issues are resolved quickly, root causes are identified, and customer confidence remains high. Why This Role Matters Customer Satisfaction: Direct impact on customer experience and confidence in Phocas. Retention & Advocacy: Strong support drives renewals and customer advocacy. Technical Excellence: Ensures accurate diagnosis across product, database, and ETL layers. Operational Efficiency: Improves support effectiveness through documentation and knowledge sharing. Cross-Functional Impact: Partners with global Support, Product, and Consulting teams across USA and Australia. Team Structure & Growth Plan Reporting to the Support Leader, this role partners closely with: Global Support colleagues across USA and Australia Product and Engineering teams for escalations and defect resolution Consultants for complex customer environments Customer Success Managers to ensure a seamless customer experience What You Will Be Responsible For Deliver exceptional customer service using remote tools (TeamViewer, VPN, RDP, Teams) Triage and manage the support case queue via Jira, phone, and email Troubleshoot across OS, application, database, and ETL layers Diagnose root causes and either resolve or escalate appropriately Validate customer data extraction, staging, and integration processes Provide end-user guidance, training, and workaround solutions Maintain accurate case documentation and customer records in Jira and HubSpot Participate in major incident management and root cause analysis Contribute to knowledge base improvements and process enhancements Advocate for customers to ensure a seamless support experience Who We Are Looking For 2+ years’ experience in a product or software support environment Experience handling support cases via phone, email, and ticketing systems Strong troubleshooting capability across applications, databases, and data flows Basic SQL knowledge and understanding of database design or data integration Proficiency with Microsoft applications and general business software tools Excellent written and verbal communication skills Highly organized with strong case ownership discipline Experience working remotely in a global organization preferred Financial, Accounting, or ERP knowledge advantageous Customer-first mindset with strong problem-solving curiosity Why Phocas? Phocas Software is a profitable, growing SaaS company with a loyal customer base and a category-leading product. With a clear path toward scaling from $70M to $250M and a reimagined GTM structure, this is a prime moment to join and shape the future of how we deliver value to customers. We know that fun is different for everyone. So, if you want to try out innovative approaches to sales, lead a project, save the planet, or spend more time with your favourite people outside work, you’ll have our full support. As long as you’re doing what brings you joy, the rest falls into place. Think less stress, higher performance, more energy and all-round nicer human. Your friends and family will be delighted. Create your happy place Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short Term & Long Term Disability Training & Development Work From Home Wellness Resources Phocas is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law. #LI-YT1 #LI-Hybrid

Assist in daily content operations, troubleshoot issues, and coordinate content ingestion. | Minimum 1 year in content operations, bilingual in Korean & English, proficient in Google Suite & Microsoft Office, and team collaboration skills. | ODK Media, Inc. is a media group headquartered in Fullerton, CA that provides access to premium international content through its owned and operated streaming platforms, including OnDemandKorea, OnDemandChina, OnDemandViet, and Amasian TV. It also distributes content to global streaming services, cable operators, and movie theaters, serving as the Asian media hub for AAPI communities across the country. We are currently looking for a Jr. Content Operations Associate to join our growing team, who will be responsible for optimizing the content delivery process. ROLES & RESPONSIBILITIES Oversee daily team operations, ensuring the tasks are completed. Coordinate the content ingestion into the ODK Admin. Live contents and upload the banners. Manage and resolve any content-related issues. Troubleshoot and resolve any issues related to the content. POSITION REQUIREMENTS Minimum of one (1) year of experience in content operations within the streaming media industry preferred Bilingual in Korean & English Proficiency in Google Suite & Microsoft Office, including Google Sheets & Excel Live web/app service operation & planning experience a plus Experience using collaborative systems such as Slack, Jira, Confluence, and others is a plus Strong interest and general knowledge of Korean visual content Has a strong sense of responsibility for work and service Able to collaborate with the team using excellent communication WORK SCHEDULE Part-time Schedule: Must be able to be fully onsite and come in to the office Monday through Thursday 8am – 1pm (M-F). Overtime may be required to communicate with the Korean branch and to operate live services. Weekend work is required once or twice a month and on some holidays as well. Employees are expected to work on-site during the initial training period. Upon completion of training, remote work will be permitted. PERKS & BENEFITS 401(k) retirement savings plan Catered lunch every day with varying local cuisines and a kitchen stocked with drinks and snacks Corporate parties, team bonding events, and much more! ODK Media, Inc. offers a competitive salary and benefits package. The reasonable estimated salary for the Jr. Content Operations Associate role ranges from ($18.00 to $20.00 an hour). Actual compensation is based upon factors such as the candidate's skills, qualifications, and experience. Check out our website to learn more about our company at www.odkmedia.net. The position responsibilities outlined above are intended to define the general contents and requirements to perform this job. It is not to be taken as a complete statement of responsibilities or requirements. This job description does not restrict the Company’s right to assign or reassign duties and responsibilities to this job as needed.

Support healthcare data projects, analyze performance data, and assist in process improvements within healthcare administration. | Early-career healthcare administration student with internship experience, skilled in data analysis, project management, and healthcare operations, seeking entry-level or early-career roles. | Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $77,200.00 to $.96,500.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.   The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:  * Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program  * Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement  * Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement  * Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program  We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!   If you have any questions or concerns about this posting, please email taposting@wwt.com.  #LI-AM4 #LI-REMOTE     Qualifications Why WWT?  At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.   Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.   With over 14,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.  Want to work with highly motivated individuals on high-performance teams? Join WWT today!  IT HR and Incentive Comp Business Analyst Job Description The IT Human Resources and Incentive Compensation team manages the platforms and integrations that make work at WWT possible. Our job is mission-critical, time-sensitive, and impactful to every single employee. We’re looking for someone with confidence and discerning judgment, who is willing to try new things while respecting the sensitive nature of our work.   Responsibilities: * Work with stakeholders to identify requirements and use-cases * Work with developers and architects in an Agile environment to plan and test software solutions * Create technical design and support documentation * Become proficient in the tools we maintain * Participate in production support Qualifications: * Strong analytical capabilities * Strong interpersonal skills * Ability to work independently AND as part of a team * Strong attention to detail * High level of personal integrity * Willingness to learn AND teach new skills * BS/BA degree in IT or related field * 5+ years of business analyst experience * Familiarity with Oracle HCM or just familiar with Oracle is a strong plus * Familiarity with Kafka is a plus * Familiarity with PL/SQL is a plus * Familiar with ServiceNow as work tracking tool, create stories and flush out acceptance criteria

Investigate and resolve discrepancies in hospital claims to ensure accurate reimbursement, maintaining thorough documentation and compliance. | Basic understanding of healthcare billing, coding, and reimbursement methodologies; proficiency with Microsoft Office; ability to interpret payer policies; and remote work setup. | Our Company Start your next chapter at Revecore! For over 25 years, we’ve been at the forefront of specialized claims management, helping healthcare providers recover meaningful revenue to enhance quality patient care in their communities. We’re powered by people, driven by technology, and dedicated to our clients and employees.  As part of our team, you’ll be rewarded with:  * Competitive compensation with eligibility for a quarterly bonus * Comprehensive medical, dental, vision, and life insurance benefits from day 1 * 12 paid holidays and flexible paid time off     * 401(k) with company match    * Employee Resource Groups that build community   * Career growth opportunities    * An excellent work/life balance  Location: Remote-US    Start your next chapter at Revecore! For over 25 years, Revecore has been at the forefront of specialized claims management, helping healthcare providers recover meaningful revenue to enhance quality patient care in their communities. We're powered by people, driven by technology, and dedicated to our clients and employees. If you're looking for a collaborative and diverse culture with a great work/life balance, look no further.   As an Underpayment Analyst at Revecore, you hold a pivotal position in ensuring hospitals receive accurate compensation for the services they provide. Your role involves examining hospital claims to verify proper reimbursement and work with stakeholders to resolve issues and optimize reimbursement processes while adhering to regulatory guidelines and organizational policies.   Training: Our comprehensive training begins on your first day and lasts 90 business days. It is led by instructors and incorporates interactive discussions and hands-on activities to accommodate diverse learning preferences.   Responsibilities: * Utilize company best practices along with technology enabled worklist and other internal tools to identify discrepancies between expected reimbursement and actual reimbursement amounts from insurance carriers * Investigate reasons for discrepancies, such as payment variances, coding errors, billing discrepancies, or incorrect application of payer policies * Contact insurance companies to obtain missing information, explain and resolve underpayments and arrange for payment or adjustment processing on behalf of client * Prepare and submit correspondence such as letters, emails, faxes, online inquiries, appeals, adjustments, reports and payment posting * Maintain thorough documentation, including root cause of underpayment issues, trends, outcomes, and lessons learned to support ongoing improvement efforts and knowledge sharing within the organization * Actively participate in discussions, meetings, and brainstorming sessions where team members contribute insights and suggestions for improving processes * Demonstrate a commitment to upholding ethical standards and compliance with relevant regulations and guidelines in all reimbursement optimization activities   Do you possess: * A desire to grow your career * A working knowledge of Microsoft Office (Word, Excel, Outlook) * Technical proficiency to work on multiple computer screens and software applications simultaneously * Momentum for strong performance in a fast-paced environment with productivity metrics * Strong analytical skills, attention to detail, and problem-solving skills to identify underpayments and discrepancies * A working knowledge of healthcare billing, coding, and reimbursement methodologies * The ability to navigate and interpret various payer policies, including Medicare, Medicaid, and Commercial insurance guidelines * Experience with healthcare billing software and databases (EPIC, Cerner, Meditech) * A familiarity with legal and regulatory frameworks governing healthcare reimbursement, such as HIPAA, CMS regulations, and state-specific requirements   If so, we want to hear from you!   How we'll set you up for success: * Extensive multi-week training with ongoing support from teammates following training * Access to a robust knowledgebase for continued reference in your role * Visibility to your individual performance metrics enables you to set goals * Computers and necessary work equipment are provided  * Involved management who leans in to support your productivity metrics   Work at Home Requirements:   * A quiet, distraction-free environment to work from in your home.    * A secure home internet connection with speeds >20 Mbps for downloads and >10 Mbps for uploads is required.  * The workspace area accommodates all workstation equipment and related materials and provides adequate surface area to be productive.    Employment is contingent upon eligibility to work in the U.S., employment history verification, and a background check.    Revecore is an affirmative action-equal opportunity employer that does not discriminate based on race, color, religion, sex or gender, gender identity or expression, sexual orientation, national origin, age, disability status, veteran status, genetic information, or any other legally protected status. We believe that a diverse workforce fosters innovation and creativity, enriches our culture, and enables us to better serve the needs of our clients and communities. We welcome and encourage individuals of all backgrounds, perspectives, and abilities to apply. Must reside in the United States within one of the states listed below: Alabama, Arkansas, Connecticut, Florida, Georgia, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Massachusetts, Michigan, Minnesota, Mississippi, Missouri, Nebraska, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Carolina, South Dakota, Tennessee, Texas, Vermont, Virginia, West Virginia and Wisconsin      #LI-DNI

Conduct privacy investigations, review logs, prepare reports, and support compliance initiatives in healthcare privacy. | Requires 1-3 years in healthcare compliance or privacy investigations, proficiency in Microsoft Office, and relevant education or certifications. | Remote, Nationwide – Seeking Privacy Investigations Compliance Analyst Everybody Has A Role To Play In Transforming Healthcare At Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare’s most pressing challenges from the inside. Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done. Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you. The Opportunity Serve as a primary point of contact for privacy incident and inquiry intake, triaging reports received through designated compliance channels and escalating appropriately. Conduct privacy investigations under established protocols, including fact gathering, interviews, documentation review, and coordination with internal and external stakeholders. Schedule, coordinate, and participate in investigative calls with partner hospitals, client compliance teams, physicians, and internal employees to obtain relevant information and clarify findings. Review data and logs and summarize information for use during interviews and investigative summaries. Maintain and update privacy incident and investigation tracking systems in Lighthouse, ensuring accurate, timely, and complete documentation. Prepare investigation summaries, findings, and recommendations for review by Compliance leadership and, as appropriate, Legal or Executive Leadership. Support incident response and breach risk assessments, and assist with determination of notification obligations in collaboration with Privacy/Compliance, Legal, and InfoSec teams. Perform routine quality reviews and content audits of investigation records to ensure consistency, accuracy, and regulatory defensibility. Assist with annual privacy risk assessments and contribute investigative data, trends, and insights to inform the Compliance Work Plan. Conduct privacy-focused audits and monitoring activities, including targeted reviews of user access logs, incident trends, recurring root causes, and adherence to privacy policies and procedures. Support proactive monitoring initiatives to identify emerging privacy risks, systemic issues, or control gaps. Track and monitor corrective action plans, documenting completion and effectiveness of remediation efforts. Prepare audit and investigation metrics, dashboards, and reports for compliance ethics committees, leadership, and client stakeholders. Identify opportunities for process improvement and standardization across privacy investigations and reporting workflows. Coordinate logistics for privacy-related meetings, including investigative calls, or other follow-ups. Provide analytical and administrative support to the Compliance Department, including calendar management, meeting documentation, and report development. Develop or update investigation templates or other standard operating procedures to support consistency and efficiency. Support compliance awareness and education initiatives by identifying investigation-driven themes or trends that may inform training or guidance. Act as a steward of Vituity’s ethical culture by consistently promoting privacy, confidentiality, and compliance principles. Participate in training and professional development to maintain and expand knowledge of privacy, investigations, and healthcare compliance. Assist with and support special requests or projects as assigned. Perform related duties as required. Required Experience and Competencies Associate’s degree in Business Administration, Public Health, Law, Healthcare, or related field required. One to three years of experience in healthcare compliance, privacy investigations, auditing, risk management, or legal support, or an equivalent combination of education and experience required. Proficiency in Microsoft O365 (Word, Excel, Outlook, SharePoint and PowerPoint) required. Incident tracking warehouse and learning management system (LMS) proficiency strongly preferred. Bachelor's degree in a related field preferred. Experience supporting HIPAA privacy investigations in a healthcare, physician group, or hospital environment preferred. Certification in Healthcare Compliance (CHC) or Healthcare Privacy Compliance (CHPC) preferred. Knowledge of Health Insurance Portability & Accountability Act (HIPAA), HIPAA Security rules, Fraud Waste & Abuse, and Emergency Medical Treatment and Active Labor Act (EMTALA) preferred. Knowledge of Medicare and Medicaid guidelines preferred. Ability to manage multiple tasks and investigations in a fast-paced, collaborative, and cross-functional environment. Ability to remain organized and effectively manage competing priorities while meeting deadlines. Demonstrate high attention to detail with the ability to produce clear investigation documentation. Ability to adapt and learn new ideas and concepts quickly. Ability to support drafting of reports for presentation to management and executives. Ability to schedule, facilitate, and participate in investigative calls with internal/external stakeholders. Ability to exercise sound judgment, discretion, and confidentiality when handling sensitive information. Ability to use analytical skills and problem solve in team situations, including root cause analysis and trend identification. Ability to express ideas and convey information effectively in verbal and written communications. Ability to use multiple Vituity systems and understand their connections and impact. Knowledge of compliance principles, including Office of Inspector General Seven Elements. Knowledge of Healthcare systems, health plans, and/or physician groups. Knowledge of incident management and tracking. The Community Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars. Monthly wellness events and programs such as yoga, HIIT classes, and more Trainings to help support and advance your professional growth Team building activities such as virtual scavenger hunts and holiday celebrations Flexible work hours Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more Benefits & Beyond* Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future. Superior health plan options Dental, Vision, HSA/FSA, Life and AD&D coverage, and more Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6%25 Outstanding Paid Time Off: 3-4 weeks’ vacation, Paid holidays, Sabbatical Student Loan Refinancing Discounts Professional and Career Development Program EAP, travel assistance, and identify theft included Wellness program Purpose-driven culture focused on improving the lives of our patients, communities, and employees We are excited to share the base salary range for this position is $29.29 - $36.49, exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company’s annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details. We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. *Benefits for part-time and per diem vary. Please speak to a recruiter for more information. Applicants only. No agencies please.

Monitor workflow health, analyze product performance, and support cross-functional teams to improve product stability and user experience. | Bachelor's degree with 1-3 years of experience in product analysis, business analysis, QA, or technical support, preferably in healthcare technology, with skills in data interpretation, issue triage, and cross-team collaboration. | Who We Are: PE-backed start-up, DoseSpot is a dynamic and innovative leader in the electronic prescribing software market, and its subsidiary, pVerify, is an industry leading insurance verification solution. We are on a hyper-growth curve at the intersection of the software and healthcare industries. We need great team members to capitalize on these opportunities and improve the healthcare experience for patients and doctors alike. DoseSpot and pVerify have an exciting opportunity to join a fun and growing team, benefit from strong market tailwinds, and be part of an exciting opportunity to ensure mission-critical prescriptions and verifications are delivered on time and without error. THE ROLE: The Product Analyst monitors workflow health, analyzes product performance, and provides operational support that enables Product Managers to make data-driven decisions. This role plays a key part in ensuring product stability, understanding user behavior, and supporting cross-functional teams through issue triage, insights, and reporting. WHAT YOU’LL DO: Product Operations & Workflow Health Track workflow performance, product adoption, usage trends, and overall experience health. Identify workflow gaps, inefficiencies, and improvement opportunities in partnership with Product Manager. Maintain dashboards and operational reporting that guide product decisions. Issue Triage & Quality Support Lead triage for user-facing issues, collaborating with Support, Engineering, and QA on prioritization. Identify patterns in escalations and recommend solutions to improve reliability and reduce support volume. Validate fixes, enhancements, and release outcomes. Data Analysis & Insights Analyze product analytics, customer behavior, and workflow performance metrics. Provide insights that guide incremental improvements and short-term prioritization. Support A/B testing and post-release evaluation. Execution Support Assist with refinement of user stories, acceptance criteria, and product documentation. Prepare internal communications, release notes, and enablement materials. Collaborate with PMs, UX, and Engineering to ensure high-quality delivery. Cross-Functional Collaboration Work with Account Management, Support and Implementation teams to analyze customer-reported issues. Engage with configuration and onboarding teams when workflows are impacted by environment-specific setup. Serve as a reliable liaison between Product and operational teams. WHAT YOU BRING Experience Bachelors degree (or equivalent) and 1–3 years of experience in product analysis, business analysis, QA, or technical support for a SaaS or healthcare technology product. Exposure to healthcare technology, EHR systems, or clinical workflow tools is beneficial; familiarity with standards such as NCPDP, HL7, or FHIR is a plus. Experience with workflow-heavy systems, customer escalations, or data-driven troubleshooting preferred. Skills Strong analytical skills with the ability to interpret data and identify actionable insights. Strong organizational and project-management capabilities, including the ability to coordinate issue triage, tracking, and cross-team workflows. Excellent problem-solving and attention-to-detail capabilities. Ability to clearly document workflows, gaps, and technical/functional issues. Strong communicator who can collaborate across product, engineering, UX, and support functions. Technical Acumen Familiarity with APIs, system logs, and integration patterns (e.g., embedded/iFrame flows). Experience with data tools (e.g., BI dashboards, SQL basics, product analytics tools) is a plus. Ability to support technical conversations related to workflow routing, configuration, and access logic. CORE COMPETENCIES: Knowledge & Application: Develops professional expertise, applies company policies and procedures to resolve a variety of issues. Determines a course of action based on guidelines and modifies processes and methods as required. Complexity & Problem Solving: Works on problems of moderate scope, which are often varied and routine where analysis of situations or data requires a review of a variety of factors. Exercises judgment within defined procedures and practices to determine appropriate action. Applies learned techniques and contributes to analysis and investigation to solve problems. Normally receives little instruction on day-to-day work, general instructions on new assignments. Collaboration & Interaction: Builds productive internal/external working relationships to resolve mutual problems by collaborating on procedures or transactions. Focuses on providing standard professional advice and creating initial reports/analyzes for review by experienced team professionals. SUCCESS LOOKS LIKE Clear visibility into product and workflow health across the user experience. Faster and more accurate triage of issues, resulting in reduced customer impact and support volume. Reliable reporting and insights that guide incremental product improvements. Smooth support for enablement and adoption activities, with customers experiencing fewer disruptions. Strong partnership with the Product Manager, enabling an optimal client adoption and user experience. DoseSpot is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. DoseSpot is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.