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Lead a team managing vendor relationships, contract negotiations, and compliance for a national vendor network in Facilities Maintenance. | 3+ years customer service and procurement/vendor management experience, 2+ years supervisory experience, strong analytical and contract skills, preferably in trades or construction. | About Modern Construction Services Modern Construction Services is a fast growing commercial construction and facilities maintenance company built on accountability, craftsmanship, and results. We execute complex projects with precision and expect the same discipline internally. As we scale, we are strengthening our internal operations and leadership structure to support the next phase of growth. This is not about filling seats. It is about building a company that operates with clarity, ownership, and high standards at every level. If you thrive in an environment where expectations are clear, accountability is real, and performance matters, you will find meaningful opportunity here. About the Role Job Class: Full-Time, Salary, Exempt Reports To: FM Operations Manager The Vendor Sourcing Team Lead oversees the development, optimization, and performance of our national vendor and subcontractor network. This role blends data analysis, vendor management, compliance oversight, and team leadership to ensure our Facilities Maintenance division operates with speed, accuracy, and reliability. This role requires a leadership style that is proactive, energetic, enthusiastic, and business savvy. You bring momentum, clarity, and commercial awareness to every interaction, and you know how to influence outcomes while building trust with clients and internal teams. You will supervise a high‑volume team, manage vendor relationships, negotiate contracts, and ensure all compliance documentation is current and audit‑ready. This role is ideal for someone with a background in trades, procurement, or vendor management who thrives in a structured, performance‑driven environment. Key Responsibilities Leadership & Team Management Supervise, coach, and evaluate department staff Provide training, development, and performance feedback Communicate KPIs, goals, and responsibilities clearly and consistently Vendor & Subcontractor Management Cultivate and manage subcontractor relationships through scheduled calls and check‑ins Evaluate and select vendors based on trade, location, pricing, quality, and delivery speed Negotiate contracts to secure favorable terms and conditions Mediate and resolve vendor/subcontractor account or contract disputes Support FM operations and client facilities nationwide as needed Compliance & Documentation Process new vendor applications and collect required documents (COIs, W9s, certifications, contracts) Maintain an accurate, up‑to‑date vendor/subcontractor database Ensure all documentation meets company standards and compliance requirements Protect sensitive financial and client information through proper data‑handling practices Data Analysis & Reporting Collect, analyze, and interpret data to identify trends and operational opportunities Build reports and visualizations to support decision‑making Provide insights that expand and optimize the vendor network Operate effectively in a high‑volume environment with urgency and accuracy Systems & Tools Enter and maintain data in work‑order systems, accounting platforms, and databases Utilize spreadsheets, word processing, scheduling, and cloud‑sharing tools (Outlook, Excel, Word, SharePoint) Operate standard office equipment (printers, scanners, copiers, phones) 3+ years of customer service and procurement/vendor management experience in a high‑volume environment (FM preferred) 2+ years in a supervisory or management role Strong analytical skills, including trend identification and data visualization Excellent verbal and written communication skills Ability to manage both onshore and offshore team members Experience with compliance, contract management, and vendor relations High school diploma or GED Preferred Certifications in supply chain management, project management, or related fields Experience running sourcing events or working in large, complex organizations Proficiency with Excel, MS Access, or similar database tools Background in trades, construction, or facilities maintenance (industry flexibility allowed with relevant experience) Physical Requirements This role operates in a climate‑controlled office environment using standard office equipment. Occasional lifting of up to 25 lbs may be required. Equal Employment Opportunity Modern Construction Services is an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. We encourage applicants from all backgrounds to apply and do not discriminate based on race, color, religion, national origin, gender, gender identity, sexual orientation, age, disability, veteran status, or any other protected characteristic. Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Compensation: Base Salary: $75,000 Bonus: KPI-based, paid annually On-Target Earnings: $90,000–$100,000 #WBENC#FacilitiesManagement #VendorManagement #Procurement #ConstructionServices #FMOperations #CommercialFacilities #MultiSiteFM #Subcontractors #Sourcing #Compliance #DataDrivenOps #NationalVendors #MaintenanceServices #HealthcareFM #RetailFM #HospitalityFM #FinancialFacilities #OfficeFacilities #WarehouseFM #CStoreFM #EducationFacilities
Manage technical engagements including pilots, rollouts, hardware onboarding, and troubleshooting for terminal customers. | 5+ years enterprise client-facing technical experience with hardware, SDK, and API integrations, and familiarity with REST APIs and debugging client-side code. | Who we are About Stripe Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career. About the team Technical Account Managers for Stripe Terminal partner with Technical Account Managers to deliver focused, technical engagements for customers adopting or scaling in-person payments. These engagements are typically short-to-medium in length and center on hardware onboarding, SDK enablement, pilot validation, and operational readiness. You’ll help customers move quickly from evaluation to reliable in-store acceptance while surfacing learnings back to Product and Support. What you’ll do Support short high-impact Terminal engagements and augment the broader TAM function for enterprise in-person commerce customers. Responsibilities Run focused technical engagements for assigned Terminal customers — pilots, rollouts, SDK/hardware onboarding, and targeted troubleshooting. Serve as a technical augment to TAMs and Account teams: provide hands-on integration help, gap assessments, and targeted runbooks during the engagement window. Guide customers through reader provisioning, pairing, SDK integration patterns (mobile/web), and cloud API usage relevant to the engagement scope. Diagnose and resolve in-person payment issues that arise during pilots or rollouts (connectivity, pairing, contactless/EMV edge cases, reconciliation signals), escalating appropriately. Produce concise, customer-facing artifacts (integration checklists, short runbooks, sample snippets) tailored to the engagement outcome. Work with Support, Operations, and Product to surface recurring issues discovered during short engagements and contribute to improvements in documentation, onboarding flows, and troubleshooting playbooks. Lead technical calls, demo sessions, and occasional on-site work as needed for short-term deployments. Hand off longer-term operational or product requests to the owning TAM or Account team, and ensure the customer has a clear next-step plan. Who you are We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement. Minimum requirements 5+ years of enterprise client-facing technical experience (implementation engineering, solutions engineering, technical account management, or equivalent), with a track record of short, outcome-driven engagements. Experience with point-of-sale hardware, contactless/EMV acceptance, or retail deployments. Comfortable operating in an advisory, hands-on capacity for hardware + SDK + API integrations. Clear written and verbal communication; able to produce concise integration guidance and lead focused technical sessions. Familiarity with REST APIs and webhooks; able to explain practical API usage to engineering teams. Hands-on experience with mobile (iOS/Android) or web SDKs for payments, and comfortable reading/debugging client-side code during short engagements. Practical troubleshooting skills for networking, device pairing, and cross-system payment flows. Ability to work collaboratively with TAMs, Account teams, and product/support partners; strong client-facing interpersonal skills. Preferred qualifications Familiarity with tools such as Postman, xCode/Android Studio, and basic scripting (Python/shell) for diagnostics. Ideal experience in the payments industry. Comfortable creating concise runbooks, checklists, and small sample apps to accelerate customer outcomes. Some exposure to SQL for quick reconciliation or data checks is a plus. Prior experience running pilots or short rollouts and handing off to longer-term operational teams.
Lead strategic post-sales activities and act as a trusted advisor to C-level executives to drive customer success and business transformation. | Requires extensive experience in management consulting or leadership roles with 12+ years focused on technology-enabled transformations and AI integration. | It all started in sunny San Diego, California in 2004 when a visionary engineer, Fred Luddy, saw the potential to transform how we work. Fast forward to today — ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500®. Our intelligent cloud-based platform seamlessly connects people, systems, and processes to empower organizations to find smarter, faster, and better ways to work. But this is just the beginning of our journey. Join us as we pursue our purpose to make the world work better for everyone. Job Description The Principal Customer Success Executive is accountable for the strategic leadership and execution of post-sales activities within our most valuable accounts. This position plays a crucial role in driving ServiceNow’s long-term value by accelerating customers’ journey to success, ensuring predictable renewals, and maximizing the impact of ServiceNow across their business transformation initiatives. As a trusted advisor, you’ll partner with C-level executives, guide seamless delivery of business transformation, and foster collaboration with ServiceNow’s teams and strategic partners. What You Get to Do in This Role: Drive Post-Sales Success: Own and lead the customer’s post-sales transformation, aligning ServiceNow’s offerings to customer goals, and bringing relevant industry thought-leadership to the table. Foster strong relationships with C-Level executives to deliver on business outcomes. Collaborate Strategically: Partner with Account Executives to create and execute integrated pre- and post-sales strategies, delivering long-term value for both the customer and ServiceNow. Leverage the right resources at the right time to ensure success. Mitigate Risks and Drive Value: Proactively identify potential risks to success and work with the customer and internal teams to develop strategies to overcome them, ensuring a smooth path toward value realization. Focus on Key Performance Indicators (KPIs): Guide and inspire the Customer Success team to meet critical operational KPIs—adoption, technical health, renewals, customer satisfaction, and expansion. Work closely with customers to align their roadmap and drive new revenue opportunities. Foster Strategic Alignment: Build relationships with ServiceNow leaders and consistently incorporate customer feedback to drive continuous improvement. Align business transformation insights with organizational goals to ensure long-term success. Advocate for Innovation and Continuous Learning: As a strategic thought leader, drive innovative solutions for our customers, always looking for opportunities to help them achieve their long-term goals. Foster a culture of agility and calculated risk-taking within the team. Set Success Metrics and Milestones: Establish clear, measurable success metrics with the customer, and regularly review progress. Refine business transformation plans as needed to ensure milestones are met and value is realized. Qualifications The ideal candidate will have extensive experience leading large-scale digital business transformations, acting as a trusted advisor to both internal and C-level customer executives. You will be an expert in governance, strategy, and execution across cross-functional teams and have a track record of delivering scalable, repeatable success. Your passion for driving customer success at an enterprise scale and your ability to work in complex, dynamic environments will be key to your success in this role. To be successful in this role, you will need: Experience in leveraging or critically thinking about how to integrate AI into work processes, decision-making, or problem-solving. This may include using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI’s potential impact on the function or industry. Educational Background: BA/BS or equivalent required, Master’s degree preferred. Experience: A minimum of 12 years in a management consulting or leadership role at a top-tier consulting firm, solution consulting, or similar positions focused on technology-enabled business transformations (Digital/SaaS/Enterprise Software). Leadership Expertise: Demonstrated success in running large-scale, strategic accounts and exceeding business objectives. Proven track record in building and leading high-performing Customer Success or Consulting teams. Business Acumen: Strong experience in identifying and solving complex business problems and aligning solutions with customer business objectives. Cross-Functional Leadership: A history of working across multiple functions and driving alignment in large, matrixed environments. C-Level Relationships: Strong experience building relationships with C-level business leaders, including within some of the world’s largest enterprises. Adaptability: Ability to thrive in rapidly changing environments, adapting strategies to new challenges and opportunities. Execution Focus: Ability to create repeatable processes for scalable execution while maintaining a hands-on approach to ensure critical tasks are completed efficiently. Collaboration and Communication: Excellent communicator and influencer, with the ability to work effectively across a global organization and foster collaboration at all levels. Customer Focus: Deep understanding of customer needs, challenges, and motivations, with a keen ability to address concerns and ensure satisfaction. FD21 Additional Information Work Personas We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here. Equal Opportunity Employer ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements. Accommodations We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact [email protected] for assistance. Export Control Regulations For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities. From Fortune. ©2025 Fortune Media IP Limited. All rights reserved. Used under license. Employee Type: Regular Region: AMS - North America and Canada Work Persona: Remote
Lead end-to-end project management for integrated marketing and ABX campaigns, establishing campaign execution standards and driving cross-team alignment. | 7-10+ years in B2B marketing project or campaign management with advanced project management skills and proficiency in modern work management tools. | About the Role We’re hiring a Senior Marketing Campaign Project Manager to lead the end-to-end project management of our most important integrated marketing and Account-Based Experience (ABX) campaigns and to set the standard for how campaign work gets done across the Demand Generation organization. In this role, you will: Own the campaign operating model (intake, planning cadence, execution, and post-campaign learning). Act as the central hub for campaign execution across Growth/ABX, Brand/PR, Web/SEO, Events, Product Marketing, Marketing Operations, and Partner Marketing. Define and enforce campaign project management standards that other marketers (e.g., ABX managers, regional marketers, program owners) use when they lead programs of their own. This is a senior individual contributor role with high visibility and cross-functional influence, ideal for someone who thrives on orchestrating complex, multi-team initiatives in a remote, high-growth environment. Key Duties & Responsibilities: Lead Project Management for Priority Integrated Campaigns Own project management for tier-1 and tier-2 integrated campaigns from initial intake and scoping through planning, build, launch, and post-campaign retrospective. Build and maintain detailed project plans, timelines, and dependency maps across channels (email, web, social, paid media, events/webinars, ABX motions, corporate communications, and partners). Proactively identify and manage risks, trade-offs, and resourcing constraints; escalate and resolve conflicts in partnership with marketing and sales leadership. Ensure each major campaign has clear objectives, scope, owners, RACIs, budget assumptions, and success metrics agreed upon before build begins. Drive Cross-Functional Alignment & Campaign Cadence Serve as the single front door for major campaign work across the Demand Generation team, ensuring incoming ideas and requests are triaged, prioritized, and mapped into the campaign portfolio. Run a repeatable campaign cadence, including weekly or bi-weekly campaign standups and status checks, launch readiness reviews and go/no-go decisions, and quarterly campaign planning sessions aligned to GTM and revenue priorities Maintain an integrated marketing and campaign calendar that reconciles global, regional, vertical, and channel work so stakeholders (Sales, Field, Partners, Executives) have a clear view of what’s running when. Ensure Campaign Marketing Managers work closely with Sales and BDR leadership to align campaigns with target account lists, territories, and follow-up SLAs, and to feed learnings back into account plans. Own Campaign Project Management Standards and Playbook Design, document, and continuously improve the campaign project management playbook for Demand Generation, including intake forms and qualification criteria, standard SLAs, planning milestones, and stage gates; Launch readiness checklists and “definition of done”, RACI norms and collaboration expectations across functions, and share-out templates Act as a center-of-excellence resource for campaign PM best practices—coaching ABX managers, regional marketers, and program owners on how to use the playbook in their own initiatives. Optimize Tools, Workflows, and Processes Design and refine intake and workflow processes so stakeholders know how to request work, what information is required, and when they can expect decisions and updates. Ensure measurement and reporting requirements (UTMs, campaign IDs, CRM fields, attribution logic) are captured in briefs. Identify and drive process improvements that reduce cycle time, improve quality, and reduce last-minute changes or emergency escalations. Measure, Learn, and Improve Define and track campaign project health metrics, such as on-time/on-scope launch rate, cycle time from intake to launch readiness, frequency and impact of last-minute changes, and stakeholder satisfaction scores by campaign or quarter Partner with Marketing Operations to support performance reviews for key campaigns and ABX plays, ensuring that campaign results (pipeline, revenue, engagement, buying group behavior) are clearly reported and that operational learnings are translated into concrete process or playbook updates Socialize insights and best practices across the marketing organization to raise the bar on campaign execution quality. Lead Through Influence Act as a trusted advisor to internal stakeholders on how to sequence, resource, and operationalize campaigns within capacity constraints. Influence without direct authority to keep cross-functional teams aligned to plans, timelines, and standards—even when priorities shift. Qualifications & Requirements: 7–10+ years of experience in B2B marketing project/program management or campaign management, preferably in SaaS or enterprise technology. Proven track record leading complex, multi-channel marketing campaigns from brief to launch across web, email, social, events/webinars, ABM/ABX, and/or partner channels. Demonstrated success driving cross-functional alignment with teams such as Product Marketing, Brand/PR, Web/SEO, Events, Marketing Operations/RevOps, and Partner Marketing. Advanced project management skills and proficiency with modern work management tools (e.g., Monday.com, Asana, Smartsheet, Jira) in a remote, global environment. Familiarity with marketing and revenue technology stacks (e.g., Marketo/HubSpot, 6sense or comparable ABX platforms, Salesforce, webinar platforms, web CMS/optimization tools). Excellent communication, facilitation, and stakeholder management skills; able to translate complex, multi-team initiatives into clear plans and influence executive and non-executive stakeholders. Highly organized, proactive, and comfortable operating in a fast-paced, high-change, outcomes-driven environment. Preferred Qualifications Experience in industrial, analytics, or AI-powered SaaS environments and familiarity with long, multi-stakeholder B2B buying cycles. Hands-on experience with B2B Marketing Campaign programs or vertical/industry-based campaign models. Experience building or contributing to a campaign PMO, marketing operations function, or center-of-excellence for campaign standards and governance. Formal project management training or certifications (e.g., PMP, Agile/Scrum, PRINCE2) is a plus. Seeq is a remote-first (only) company founded by serial entrepreneurs. Our executive team and board of directors have extensive experience with successful startup ventures in high-growth environments. We are founded on the idea that companies need better solutions for quickly and easily getting business insight from their industrial process data. Our mission is to provide software and services that convert that data into meaningful information that the business can use to improve profitability. We have a wonderful, kind-hearted, talented team that loves to collaborate, lead by example, and exceed our customers’ expectations. We are certified as a great place to work, an emerging startup, the Technology Fast 500, and Inc. Magazine's Best Places to Work. The Perks of Working at Seeq Competitive salary plus commission incentives $150,000 USD base salary Benefits: 12-week paid Seeq family leave Unlimited PTO Internet and mobile phone reimbursements Medical benefits Group term life insurance Short-term and long-term disability insurance pre-tax benefits Voluntary vision and dental (ortho) Vacation bonus program Employee Assistance Program Generous home office allowance The best co-workers (we've analyzed the data, so we know it's true.) Pet-friendly workspace (your dog will be so happy to have you home) You love your job! Seeq provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. You must be authorized to work in the country in which you reside. Seeq does not sponsor US F1 or H-1B work visas
Grow and retain clients by solving problems, upselling, contract negotiation, and serving as primary client contact. | 3+ years sales experience, proficiency with desktop apps, quick SaaS learning, and strong communication. | The Account Manager is responsible for growing and retaining their assigned Dodge Construction Network (Dodge) clients by proactively problem solving and determining the path to value for each customer. The customers will primarily be small to medium businesses, including General Contractors, Subcontractors, and other verticals inside the commercial construction industry. This is a full-time position and reports directly to the Director, Regional Sales. Preferred Location This is a remote, home-office based role, and candidates must be located in the Pacific or Mountain Time Zones of the United States. Travel Requirements A willingness to travel as needed for face-to-face meetings with accounts is required for this position. Essential Functions Responsible for building and maintaining strong relationships with existing clients to include understanding clients' needs, providing support and ensuring customer satisfaction Develop strategies to increase sales and revenue for existing clients including upselling additional products and services, negotiating contracts and identifying new opportunities within the account by developing and executing strategic account plans for key clients, outlining objectives, tactics, and timelines to maximize account growth and retention Develop relationships with existing clients that allow the Account Manager to uncover potential customer dissatisfaction early Overcome objections by reinforcing the value of the products they have purchased from Dodge through customer analytics and ongoing value selling Serve as the primary point of contact for clients, addressing their inquiries, resolving issues and drive value Collaborate with internal teams such as Marketing, Product and Customer Care to meet the clients' specific needs Act as a client advocate within the organization, ensuring that client feedback, concerns, and needs are communicated effectively to relevant departments for prompt resolution and product improvements. - wholly own the customer experience Provide training and support to clients on using products or services effectively. This could include product demonstrations, training sessions and/or assistance in creating and updating their profile or saved searches Attain all KPIs designed to improve account retention, including contact rate, upsell, renewal and retention ratios Follow SOPs for all account interactions within standard CRM systems and other tools Ensure that you take advantage of all job, product, and industry-related training opportunities Overall, play a critical role in driving sales growth, fostering strong client relationships, while ensuring customer satisfaction and retention of assigned accounts Education Requirement Bachelor's degree in a related field and/or equivalent education and work experience. Required Experience, Knowledge and Skills 3+ years of relevant sales experience Proficiency with standard desktop applications (Word, Excel, PowerPoint) Ability to quickly learn and apply SaaS products Basic knowledge of the construction industry or the ability to learn it quickly High level of personal integrity with strong ownership of outcomes Excellent written and verbal communication skills Strong relationship-building and client-centric approach Ability to coach customers on best practices and identify pain points and solutions Empathetic, small-business growth mindset with the ability to identify meaningful customer opportunities Strong skills in collaboration, organization, problem-solving, decision-making, time management, and professional presentation Preferred Experience, Knowledge and Skills Working in a SaaS-based environment Previous CRM or order management experience About Dodge Construction Network Dodge Construction Network exists to deliver the comprehensive data and connections the construction industry needs to build thriving communities. Our legacy is deeply rooted in empowering our customers with transformative insights, igniting their journey towards unparalleled business expansion and success. We serve decision-makers who seek reliable growth and who value relationships built on trust and quality. By combining our proprietary data with cutting-edge software, we deliver to our customers the essential intelligence needed to excel within their respective landscapes. We propel the construction industry forward by transforming data into tangible guidance, driving unparalleled advancement. Dodge is the catalyst for modern construction. Salary Disclosure Annual Base Salary range: $60,000-$70,000 + UNCAPPED VARIABLE INCENTIVE! This represents the expected salary range for this job requisition. Final offers may vary from the amount listed based on factors including geography, candidate experience and expertise, and other job-related factors. Dodge Construction Network’s compensation and rewards package for full time roles includes a market competitive salary, comprehensive benefits, and, for applicable roles, uncapped commissions plans or an annual discretionary performance bonus. For this role, we are only considering candidates who are legally authorized to work in the United States and who do not now or in the future require sponsorship for employment visa status. A background check is required after a conditional job offer is made. Consideration of the background check will be tailored to the requirements of the job and consistent with all federal state and local ordinances. Reasonable Accommodation Dodge Construction Network is committed to recruiting, hiring, and promoting people with disabilities. If you need an accommodation or assistance completing the online application, please email recruiting@construction.com. Equal Employment Opportunity Statement Dodge Construction Network is an Equal Opportunity Employer. We are committed to leveraging the talent of a diverse workforce to create great opportunities for our business and our people. All employment decisions shall be based on merit, qualifications, and business needs without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. #LI-Remote #LI-SB1 #DE-AM-Southwest #DE-2026-45
Design executive operating rhythms, drive strategic planning alignment, and architect internal communications for enterprise priorities. | 10+ years in executive operations or senior advisory roles with expertise in executive communications and Microsoft 365. | Overview In this Senior Principal role, you will serve as a strategic force multiplier for Prosci’s Executive Team (ExT), amplifying executive effectiveness and accelerating enterprise strategy execution. Reporting directly to the COO, you will operate at the center of our enterprise operating cadence—partnering with the CEO, Executive Team, CPMO, Talent, Marketing, and global leaders to translate strategy into aligned action, disciplined execution, and clear enterprise communication. This is a high-impact individual contributor role designed for a senior-level advisor who thrives in complexity, executive partnership, and cross-functional influence. You will design and facilitate executive operating rhythms, drive strategic planning alignment, and architect internal communications that ensure global understanding and adoption of enterprise priorities. Your impact will be measured not by team size, but by clarity created, alignment achieved, and enterprise outcomes accelerated. Since our founding in 1994, Prosci has been laser-focused on change. By combining our deep understanding of people with a proven methodology rooted in the creation of the ADKAR® model, we’ve helped countless people and organizations thrive. Our solutions empower customers with lasting change resiliency through a unique blend of training, advisory services, and licensing options, including Kaiya, our AI change management coach. At Prosci, we are a purpose-driven organization full of passionate, curious, and results-oriented people. Working at Prosci means being part of a dynamic team that is dedicated to our purpose of creating a world where change is done right. Join us and be part of a culture that thrives on continuous learning, growth, and making a difference. Check out our website for more about our team and approach: https://www.prosci.com/about. Key Responsibilities Executive Team Operations & Effectiveness Design and continuously improve the Executive Team operating cadence. Facilitate high-value executive meetings and extended workshops that drive clear decisions and accountability. Partner with the Executive Assistant on calendar strategy, documentation discipline, and closed-loop action tracking. Coordinate Board materials development, narrative integration, and follow-through tracking. Serve as trusted advisor and thought partner to Executive Team members. Enterprise Strategy Facilitation & Alignment Partner with CEO, COO, CFO, and CPO to design and facilitate the annual strategic planning process. Translate multi-year enterprise strategy into aligned annual and quarterly priorities. Ensure integration with CPMO portfolio management, budget alignment, and talent plans. Identify and resolve misalignments between strategy, resources, and execution. Develop and maintain a cohesive enterprise strategy narrative. Internal Communications Strategy & Executive Messaging Build and steward an enterprise internal communications strategy aligned to strategic priorities. Serve as principal strategist and ghostwriter for CEO and Executive Team communications. Develop messaging frameworks, narrative architecture, and enterprise-wide communication standards. Own the enterprise editorial calendar to orchestrate clarity and reduce noise. Oversee governance of key internal channels (Teams, SharePoint, All Hands, newsletters). Change Enablement & Adoption Partner with CPMO to design change strategies supporting enterprise initiatives. Apply ADKAR® principles to identify and address adoption barriers. Develop leader cascade toolkits and executive enablement materials. Define communication KPIs and measure understanding, sentiment, and cascade completion. Enterprise Initiatives Lead cross-functional initiatives identified by the CEO, COO, or Executive Team. Stand up and facilitate time-bound working groups or task forces to accelerate priority outcomes. Candidate Profile Based on this role’s scope and responsibilities, we are seeking candidates with the following minimum qualifications, skills, attributes, and competencies. Competencies Executive-Level Communication & Facilitation – Synthesizes complexity into structured dialogue, clear decisions, and actionable outcomes. Strategic Storytelling & Enterprise Narrative Development – Translates strategy into compelling messaging aligned to mission, vision, and values. Influence Without Authority – Builds alignment across diverse stakeholders; drives cross-functional execution in matrixed environments. Complexity Management & Sound Judgment – Uses data and multiple inputs to diagnose root causes and evaluate tradeoffs in ambiguous environments. Execution Discipline & Accountability – Establishes operating rhythms, drives follow-through, and ensures outcomes are realized. Measurement & Continuous Improvement Mindset – Defines KPIs and uses insights to refine communication clarity and strategic adoption. Organizational Savvy & Discretion – Builds strong networks and handles sensitive information with integrity and confidentiality. Technical Skills & Experience · 10+ years in executive operations, Chief of Staff, enterprise strategy, or senior advisory roles. · Significant responsibility for executive-level and/or enterprise communications. · Demonstrated experience facilitating strategic planning and enterprise operating cadence. · Expertise in executive writing, messaging frameworks, editorial governance, and communication planning. · Strong proficiency in Microsoft 365 (Teams, SharePoint, PowerPoint, Excel, Word), including use of Copilot. · Prosci change management certification strongly preferred. Additional Information Travel Requirements: Approximately 6 weeks per year for executive planning sessions, Board meetings, and global forums. Work Location: This is a mostly virtual role within Prosci’s global operating model Compensation: $152,000 - $190,000 USD is the projected range of annual base salary for this role depending on the candidate’s overall qualifications and experience. This role is eligible for inclusion in our bonus program. Benefits: Through our experience and strategic focus on the people side of change, we know that by taking care of our people, we are taking care of our business. In addition to the compensation detailed above, we offer comprehensive wellness benefits, including generous flexible paid time off, holidays and volunteer time, medical, dental, vision, long-term and short-term disability programs, life insurance, pet insurance, 401k with company matching, and access to LinkedIn Learning. Our “mostly virtual” culture is vibrant with many opportunities to collaborate with colleagues from around the world, get involved in employee-led interest and resource groups, and to meet up with team members at in-person local or market-wide events. We hope you're interested in making a difference with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply. Prosci is an equal opportunity employer that is committed to inclusion and diversity. Employment opportunities at Prosci are available to all applicants, without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status, or any other legally protected characteristics. You can learn more about our efforts to build a more inclusive, equitable and diverse organization: https://www.prosci.com/about/dei. If you require assistance due to a disability applying for open positions, please submit a request to: applicantsupport@prosci.com.
Provide program-level leadership across multiple data center design projects, monitor schedule and budget, support business development, and lead proposal efforts. | Bachelor's degree plus 8 years experience including 5 years managing complex programs, strong business acumen, and communication skills. | Work with Us. Change the World. At AECOM, we're delivering a better world. Whether improving your commute, keeping the lights on, providing access to clean water, or transforming skylines, our work helps people and communities thrive. We are the world's trusted infrastructure consulting firm, partnering with clients to solve the world’s most complex challenges and build legacies for future generations. There has never been a better time to be at AECOM. With accelerating infrastructure investment worldwide, our services are in great demand. We invite you to bring your bold ideas and big dreams and become part of a global team of over 50,000 planners, designers, engineers, scientists, digital innovators, program and construction managers and other professionals delivering projects that create a positive and tangible impact around the world. We're one global team driven by our common purpose to deliver a better world. Join us. Job Description AECOM is seeking an Program Manager specializing in Hyper-scale Data Centers. This position is a remote opportunity and can be based out of any of AECOM's U.S. offices. This position offers the flexibility of a remote work schedule and can be based from a variety of locations in the US were AECOM has an office. Although the position is primarily remote periodic travel may be required for client meetings, key project milestones, onsite collaboration sessions, or other business‑critical activities. Travel is expected to be occasional and scheduled in advance. AECOM is a leader in the global data center consulting industry with robust teams in the Americas, Europe, Africa, Asia, and Australia. In this role, you will have the opportunity to work with our teams around the world on high-profile, fast-paced data center projects for global clients. This is a hands-on, client-facing role with an opportunity for upward career mobility. About the Role: We are seeking an experienced Program Manager to play a critical leadership role within the AECOM US Data Center Practice. Candidate will be responsible for driving business performance, leading major proposal efforts, managing strategic client programs, and ensuring successful execution of high-value design projects. This role operates at the intersection of business development, client management, and project delivery, ensuring that client pursuits are competitive, programs are executed efficiently, and financial and operational objectives are achieved. The Program Manager will partner closely with executive leadership, design directors, client account managers, and discipline leaders to support revenue growth, client satisfaction, and operational excellence across hyperscale and colocation data center programs. This position is ideal for a highly organized, business-minded leader with deep experience in managing complex A/E/C programs and supporting major proposal pursuits. Key Responsibilities: Provide program-level leadership across multiple concurrent data center design projects Monitor program performance including schedule, budget, staffing, and risk Identify and resolve program-level constraints impacting delivery Ensure consistency of execution across multiple projects and clients Support Design Managers and Project Managers in maintaining successful delivery Support business development and proposal writing for new pursuits. Lead preparation of major technical and commercial proposals, including: Go / No-Go coordination Proposal schedules and deliverable management Fee strategy coordination Staffing plans and resource alignment Executive review coordination Interview preparation and coaching Coordinate closely with Client Account Managers, and Technical Leaders Improve proposal processes, templates, and win strategies Support capture planning for strategic pursuits Serve as a key point of contact for strategic clients Participate in client meetings, presentations, and program reviews Support Client Account Managers in maintaining strong client relationships Help identify new opportunities within existing client programs Assist in managing client expectations and overall client experience ·Travel as needed for project-related activities such as client meetings and site visits. Qualifications Required Qualifications: Bachelor’s degree in Architecture, Engineering, Construction Management, or related field plus eight (8) years of relevant experience, or demonstrated equivalency of experience and/or education. Minimum 5+ years managing complex programs or major projects Experience supporting or leading proposal efforts Strong understanding of A/E/C project delivery process Excellent communication and leadership skills Strong business and financial acumen Ability to manage multiple concurrent priorities Preferred Qualifications: 10 plus years of relevant experience. Direct experience supporting data center projects Experience working with hyperscale or colocation clients Experience managing large multi-disciplinary design teams Experience with Design-Bid-Build and Design-Build delivery models PMP certification preferred Professional licensure (Architect, Engineer) is a plus but not required US Citizenship Additional Information Relocation is not available for this role. Sponsorship is not available for this role. About AECOM AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status, AECOM benefits may include medical, dental, vision, life, AD&D, disability benefits, paid time off, leaves of absences, voluntary benefits, perks, flexible work options, well-being resources, employee assistance program, business travel insurance, service recognition awards, retirement savings plan, and employee stock purchase plan. AECOM is the global infrastructure leader, committed to delivering a better world. As a trusted professional services firm powered by deep technical abilities, we solve our clients’ complex challenges in water, environment, energy, transportation and buildings. Our teams partner with public- and private-sector clients to create innovative, sustainable and resilient solutions throughout the project lifecycle – from advisory, planning, design and engineering to program and construction management. AECOM is a Fortune 500 firm that had revenue of $16.1 billion in fiscal year 2025. Learn more at aecom.com. What makes AECOM a great place to work You will be part of a global team that champions your growth and career ambitions. Work on groundbreaking projects - both in your local community and on a global scale - that are transforming our industry and shaping the future. With cutting-edge technology and a network of experts, you’ll have the resources to make a real impact. Our award-winning training and development programs are designed to expand your technical expertise and leadership skills, helping you build the career you’ve always envisioned. Here, you’ll find a welcoming workplace built on respect, collaboration and community—where you have the freedom to grow in a world of opportunity. As an Equal Opportunity Employer, we believe in your potential and are here to help you achieve it. All your information will be kept confidential according to EEO guidelines. State/Province: Virginia Business Group: DCS Legal Entity: AECOM Technical Services Inc Business Line: B&P - Buildings & Places Work Location Model: Hybrid Operating Group: Americas Primary Location: US - Arlington, VA - 3101 Wilson Blv Compensation: USD 165000 - USD 220000 - yearly
Own end-to-end product strategy and roadmap for payments platform segment focusing on alternative tenders and stored value. | 4+ years product management experience with technical platform products, strong data and experimentation skills, and cross-functional alignment. | We're transforming the grocery industry At Instacart, we invite the world to share love through food because we believe everyone should have access to the food they love and more time to enjoy it together. Where others see a simple need for grocery delivery, we see exciting complexity and endless opportunity to serve the varied needs of our community. We work to deliver an essential service that customers rely on to get their groceries and household goods, while also offering safe and flexible earnings opportunities to Instacart Personal Shoppers. Instacart has become a lifeline for millions of people, and we’re building the team to help push our shopping cart forward. If you’re ready to do the best work of your life, come join our table. Instacart is a Flex First team There’s no one-size fits all approach to how we do our best work. Our employees have the flexibility to choose where they do their best work—whether it’s from home, an office, or your favorite coffee shop—while staying connected and building community through regular in-person events. Learn more about our flexible approach to where we work. Overview Instacart’s Platform team powers the foundational capabilities behind our marketplace and Storefront Pro, including order management, pricing and discounting, loyalty, fraud, payments, and customer experience. The Payments Platform team builds reusable capabilities and integrations that make it easy to accept and manage a wide range of payment experiences everywhere our customers, shoppers, and retailers interact with Instacart—across both Instacart Marketplace and Storefront Pro. Our platform is responsible for how money moves through Intacart: from traditional payment methods like credit/debit cards and bank-based payments, to digital wallets and BNPL options, to health and government benefits, gift cards, stored value, and loyalty or rewards balances. We’re hiring a Senior Product Manager to lead a key segment of this broader platform—owning the strategy and end-to-end execution for how alternative and emerging tenders show up across Instacart’s surfaces and channels. If you thrive in a fast-paced, highly cross-functional environment and love building deeply technical platforms that solve complex payments challenges at scale, this role offers the opportunity to make paying on Instacart feel seamless, reliable, and intuitive for customers, shoppers, retailers, and partners. This role is remote across North America, with flexibility under our Flex First approach; periodic in-person collaboration may occur in key hubs such as San Francisco. About the Job Own the end-to-end strategy and roadmap for a core segment of Instacart’s payments platform—focused on alternative and emerging tenders and stored value—driving measurable impact on reliability, conversion, cost, and user experience across Instacart Marketplace and Storefront Pro. Translate ambiguous, complex payments problems into structured plans (e.g., supporting new digital wallets, BNPL, health and government benefits, gift cards, and loyalty balances) and drive execution from discovery and prioritization through launch, iteration, and scale. Partner closely with Engineering to design and evolve core platform primitives, APIs, data models, and services that are scalable, observable, secure, and easy for surface teams and external partners to integrate. Act as the domain owner for how your area of the payments platform shows up across web, app, and partner channels; collaborate with surface teams to deliver simple, consistent, and trustworthy payment experiences for customers, shoppers, and retailers. Use data and customer insights—dashboards, experimentation, research, and partner feedback—to identify root causes of friction (e.g., payment failures or checkout drop-off), design creative platform solutions, and make high-quality decisions that balance speed, risk, and long-term scalability. Establish strong cross-functional operating mechanisms with Product, Engineering, Design, Analytics, Operations, Finance, Legal/Compliance, Partnerships, Sales, Support, and Instacart Health, including clear metrics, dashboards, incident/postmortem processes, and partner review cadences. Lead integrations and vendor relationships for your area, plan migrations and rollouts, and contribute to a robust risk, compliance, and reliability posture in partnership with Security, Finance, and Legal/Compliance. About You Minimum Qualifications 4+ years of product management experience owning products end to end from discovery through launch and iteration. Experience building or owning platform products or deeply technical systems, collaborating closely with Engineering on APIs, data models, integrations, and system behavior under real-world edge cases. Proficiency using data and experimentation to drive decisions, including defining KPIs and partnering with Data/Analytics; experience with SQL or BI tools is required. Demonstrated success driving cross-functional alignment with Engineering, Design, Analytics, Operations, Finance, Legal/Compliance, and external partners. Excellent written and verbal communication skills with the ability to clearly articulate decisions, tradeoffs, and rationales to diverse stakeholders. Bachelor’s degree in a relevant field (e.g., Computer Science, Engineering, Business, Economics) or equivalent practical experience. Preferred Qualifications 2+ years of experience in payments, fintech, e-commerce, or financial/stored-value platforms working on flows such as payment methods, wallets, gift cards, stored value, BNPL, or benefit/loyalty programs. Knowledge of compliance and security standards (e.g., PCI DSS, HIPAA, SOC 2) and regional regulations; experience partnering with Legal/Compliance on product design. Experience building for multi-sided marketplaces or platform domains like payments, invoicing, order management, loyalty/discounting, or health benefits. Prior success in a fast-paced, high-growth environment balancing platform investments with retailer and partner commitments. MBA or advanced technical/business degree. #LI-Remote Instacart provides highly market-competitive compensation and benefits in each location where our employees work. This role is remote and the base pay range for a successful candidate is dependent on their permanent work location. Please review our Flex First remote work policy here. Offers may vary based on many factors, such as candidate experience and skills required for the role. Additionally, this role is eligible for a new hire equity grant as well as annual refresh grants. Please read more about our benefits offerings here. For US based candidates, the base pay ranges for a successful candidate are listed below. CA, NY, CT, NJ $189,000—$199,500 USD WA $181,000—$191,000 USD OR, DE, ME, MA, MD, NH, RI, VT, DC, PA, VA, CO, TX, IL, HI $1—$183,500 USD All other states $158,000—$166,500 USD
Lead end-to-end delivery of high-priority cross-functional initiatives focusing on SDLC governance, requirements readiness, and deployment preparedness. | Bachelor’s degree with over five years of SaaS program or project management experience, strong Agile knowledge, and data-driven executive reporting skills. | About Us At Office Ally, we’ve been revolutionizing healthcare administration since our inception. What started as a clearinghouse focused on simplifying insurance claims processing for healthcare providers has grown into a full-suite healthcare technology company. We offer a range of affordable, cloud-based solutions, from practice management to electronic health records (EHR), that help providers streamline operations and reduce administrative burdens so they can focus on what matters most: patient care. At the core of our company are four key values that guide our mission and work: Ownership: We take pride in our responsibilities, driving results and taking accountability for the success of our projects. Empowerment: We believe in giving our team the autonomy and support to make decisions that lead to innovative solutions. Innovation: We continuously seek new and better ways to improve healthcare administration, embracing creativity and forward-thinking technology. Transparent Communication: Open, honest communication is at the heart of our collaborations, internally and with our clients, ensuring alignment and trust. About the Role We're looking for a Program Manager (SDLC) to join our new Business Transformation Office (BTO). In this role, you'll lead end-to-end delivery for high-priority, cross-functional initiatives across Office Ally. This role will implement SDLC governance, requirements readiness, deployment preparedness, and stakeholder alignment across Product, Engineering, IT, Security/Compliance, RevOps, Customer Success, and Finance, and will also lead interactions with external vendors. What You’ll Do Lead planning and execution for multiple concurrent cross-functional programs from kickoff through value realization, maintaining visibility into dependencies, milestones, and risks. Define and enforce SDLC stage gates, quality checkpoints, and release criteria; partner with Engineering and Product to ensure processes are followed and continuously improved. Guide discovery and requirements development along with Definition of Ready compliance across all assigned programs, including initiatives without a dedicated Product Owner. Manage third-party vendors and implementation partners within program scope: establish deliverable agreements, track commitments, and escalate performance risks. Maintain visibility into team capacity; surface allocation conflicts and over-commitment risks with recommended resolutions; participate in capacity planning forums. Coordinate change management activities for new tools, processes, and products; track adoption metrics and apply findings to improve rollout approaches. Provide leadership with clear, data-driven reporting on program health, delivery performance, and value delivered. Document key decisions, rationale, and lessons learned in accessible, shared repositories. What You’ll Need Bachelor’s Degree or equivalent experience 5+ years of program or project management experience in a SaaS environment. Demonstrated ownership of SDLC governance: stage gates, quality controls, and release processes. Experience leading requirements development in ambiguous or shared-ownership environments. Ability to work concurrently across Engineering, Product, and Business teams. Strong command of Agile methodologies. Proficiency in data-driven executive reporting. Nice to Have Experience with change management and driving adoption of new ways of working. Familiarity with healthcare compliance requirements (HIPAA, SOC 2). Healthcare technology industry experience. Proficiency with Jira, Confluence, Monday, Microsoft Teams/M365, BI/reporting tools, Miro, or Draw.io. Project Manager or Scrum Master Certifications. Travel Requirements This role requires up to 20% travel (potentially 1 trip per month), which may include client meetings, team gatherings, or company events. Travel will typically be scheduled in advance and supported by the company. Pay Transparency Office Ally is committed to fair and equitable compensation practices in alignment with pay transparency laws. Compensation for this position may vary based on individual skills, experience, and location. In addition to base pay, employees may be eligible for performance-based bonuses and a comprehensive benefits package, including medical, dental, and vision coverage, 401(k) with company match, paid time off, and other benefits. Actual compensation will be determined considering the candidate’s qualifications, relevant experience, and internal equity. Office Ally Pay Transparency $115,000—$130,000 USD Why You’ll Love Working at Office Ally At Office Ally, your work has a direct impact on healthcare providers and their ability to deliver exceptional care. We’re driven by a mission to simplify healthcare administration, making it easier for providers to focus on what they do best—helping patients. As an Office Ally employee, you’ll be at the heart of our efforts to deliver exceptional service and software solutions to our clients in the healthcare space. EEO Note Office Ally is an Equal Opportunity Employer and does not discriminate against any employee or applicant on the basis of age, color, disability, gender, national origin, race, religion, sexual orientation, veteran status, or any classification protected by federal, state, or local law.
Lead end-to-end product design and manage a design team to create impactful user experiences. | 6+ years in product design with leadership experience in B2B, SaaS, or security environments. | Keeper Security is hiring a talented creative and visionary Lead Product Designer to join our passionate team in shaping the next generation of our products and services. This is a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates who live near our global headquarters in Chicago. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and be responsible for creating intuitive and transformative digital experiences that cover a multitude of platforms. About Keeper Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com. About the Role Reporting to the Head of Product Design, the Lead Product Designer owns the end-to-end experience across Keeper's web and product surfaces. You'll shape how users discover, adopt, and love our product - turning complex problems into clear, elegant, and high-impact design solutions. You'll lead and grow a team of designers while partnering closely with Product, Engineering, and leadership to set a high bar for craft and systems thinking. What You’ll Do Own the design strategy and execution for key product initiatives from discovery through delivery Partner with Product and Engineering to define problems, shape roadmaps, and ship high-impact solutions Lead research and validation efforts to de-risk decisions and ensure we’re solving the right problems Translate complex technical requirements into simple, intuitive user experiences Create flows, prototypes, and high-fidelity designs that balance usability, scalability, and polish Evolve and scale our design system to ensure consistency and velocity across teams Raise the bar for design craft through thoughtful critique, mentorship, and clear standards Champion user-centered thinking while aligning design decisions with business outcomes Requirements 6+ years designing and shipping complex digital products (B2B, SaaS, or security experience is a plus) Strong systems thinker who can zoom out to strategy and dive into execution Proven ability to lead large initiatives and influence cross-functional partners Experience building, scaling, or contributing meaningfully to design systems Comfort working in fast-moving, iterative product environments Clear communicator who can articulate tradeoffs and advocate for user needs Experience turning design work into meaningful business and user results Benefits Medical, Dental & Vision (inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401K (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Above market annual bonuses Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Exempt Keeper Candidate Privacy Notice This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan). 1. Data We Collect Information You provide: Contact details, CV/resume, cover letter Employment history, qualifications, work eligibility Application responses and uploaded documents Information We generate: Interview notes, assessments, communications Scheduling information Information From Others: Recruiter/referral information who submit your profile References (with your consent, before final offer) Public professional profiles Background verification (post offer) Voluntary Diversity and Equal Opportunity Information We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements 2. How We Use Your Data Assess your application and suitability Manage interviews and recruitment workflow Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified) Comply with employment law obligations 3. Legal Basis Legitimate Interests (recruitment management, security and integrity of the hiring process) Contracting steps (for progressed candidates) Legal and regulatory compliance obligations; explicit consent where required 4. Who We Share Information With Internal: HR, hiring managers, interviewers*, IT support for system administration *Note - diversity and equal opportunity data is not shared with hiring managers. Third Parties: Service providers who assist with: Applicant tracking, recruitment systems and assessment providers Background verification vendors (post offer) Recruitment agencies (where applicable) Tools to support communication, collaboration and to securely store your data Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place. 5. International Transfers Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws. 6. Security We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards. 7. Retention We keep your data for 24 months from your last application activity, then delete or anonymize it. Exceptions: You opt into our talent database for further retention by providing consent (extended retention) You're hired (transfers to employee records) 8. Your Rights You have the following rights and can contact us at the email below to exercise them: Access, correct, or delete your data, subject to applicable law and retention requirements Object to or restrict processing Withdraw consent (where applicable) Request data portability Lodge a complaint with your data protection authority If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law. When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights. 9. Automated Decisions Keeper does not make hiring decisions using solely automated processing. 10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com