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Manage the full lifecycle of customer relationships, onboard new clients, and advocate for customer needs to improve platform experience. | At least 2 years in customer service or client relations, strong communication skills, proactive problem-solving, and ability to manage multiple priorities. | WHAT WE DO MATTERS: At The Knot Worldwide, we champion celebration - and that starts with celebrating our people. Our employees are passionate dreamers, thoughtful doers, and lifelong learners who power meaningful moments for millions around the world. We’re united by authentic connection, shared purpose, and a deep commitment to the global community we serve. Here, flexibility and belonging go hand in hand with high performance. Driven by our core values, we believe the best ideas come from empowered teams: those who consistently collaborate with intention to design solutions, spark ideas, and drive impact. Our people are at the heart of our success. ABOUT THE ROLE AND OUR TEAM: As a Customer Success Manager (you!), you will serve as a strategic partner to Canadian wedding professionals, helping them navigate industry trends and maximize their growth on our platform. You will join our "pioneer" Team Canada, a high-energy group dedicated to building the country’s largest wedding planning network from the ground up. This role offers the unique opportunity to exercise total ownership over the customer journey—from onboarding to long-term advocacy—within the supportive and expansive ecosystem of The Knot Worldwide family. RESPONSIBILITIES: Drive Vendor Growth: You will establish yourself as a "trusted advisor" for an assigned portfolio of wedding professionals, advising them on best business practices and technology trends to ensure they hit their specific performance goals. Onboard & Educate: You lead the end-to-end onboarding process, ensuring new partners are fully equipped to use the WeddingWire Canada advertising platform to attract more couples. Manage Account Health: You are responsible for the full lifecycle of the client relationship, including proactive outreach, billing/accounts receivable management, and navigating sensitive suspension or cancellation conversations with empathy and professionalism. Advocate for the Customer: You act as the bridge between our partners and the product, identifying unmet expectations and advocating for vendor needs to internal stakeholders to improve the overall platform experience. Achieve Performance Metrics: You consistently hit monthly success targets and KPIs, using data-driven insights to help local businesses stay ahead of the competition. Champion the Brand: You represent WeddingWire Canada as a brand ambassador, maintaining high levels of customer satisfaction and building long-term loyalty within the local wedding industry SUCCESSFUL CUSTOMER SUCCESS MANAGER CANDIDATES HAVE: Proven Client Experience: You have 2+ years of experience in customer service or client relations, with a track record of managing accounts and driving customer retention. Educational Foundation: You hold a Bachelor’s degree and possess high emotional intelligence, allowing you to navigate complex interpersonal dynamics and difficult conversations. Superior Communication Skills: You have excellent written and verbal communication skills, with the ability to translate technical features into tangible business value for clients. Self-Directed Initiative: You are a proactive problem-solver who thrives in a fast-paced "startup" environment and enjoys taking ownership of new programs and tests. Exceptional Time Management: You have a knack for prioritizing efficiently, multitasking under pressure, and organizing your workday to meet consistent monthly deadlines. Passion for Impact: You have a true desire to help small business owners succeed and an enthusiastic attitude toward constant change and industry evolution. WORK MODEL: This role is fully remote and not tied to any specific office location. While there are no regular in-office requirements, we encourage our remote team members to gather intentionally for key company and team events to stay connected and engaged. At The Knot Worldwide, we believe you are more than a resume and invite you to go for it, take the leap of faith, and apply for this job. Together, we have an incredible opportunity to make it even easier for our customers to plan life’s most meaningful moments and for our small business owners to grow and scale. We would love to have you with us on our journey. WHAT WE LOVE ABOUT YOU: Commit to our customers: You act as one team on behalf of our customers. You lead with head and heart, and build what matters for life's most meaningful moments. Raise the bar: You define "great" and work backwards. You don't just accept how it's been done, but boldly define how it should be. You are unafraid to innovate, learn, and keep moving forward toward our shared vision. Be all in: You believe in our mission and take ownership of your work. You debate openly to reach the best outcomes, speaking with clarity and care, embracing diverse perspectives, then commit fully. Celebrate impact: You measure success by the outcomes you create. You hold yourself accountable to delivering value, while recognizing progress and the lessons learned along the way. You love to win, together. WHAT YOU LOVE ABOUT US: We believe in a wide range of holistic offerings to support our employees so that they can live our values day in and day out. From mental wellbeing, physical health and financial planning, to engaging perks and discounts, we are in the business of celebrating and supporting the Moments that Matter, both in and out of the office.. We offer flexible vacation, generous parental leave, and prioritize initiatives that support the growth, development, and happiness of our people. Together@TKWW is our approach to hybrid work. It’s designed to support how we work best: combining the flexibility we value with meaningful opportunities to connect in person. Whether a role is Together@TKWW-eligible or not, we believe in purposeful moments to come together, build strong relationships, and drive bold ideas forward. For Together@TKWW-eligible roles, this includes regular in-office time to foster collaboration and connection. For roles not eligible for in-office expectations, we support connection through virtual collaboration and intentional gatherings. To facilitate in-person collaboration, we have office spaces in Barcelona, Spain; Delhi, India; Galway, Ireland; London, England; New York, NY; and Washington, D.C. __ US Notice: The Knot Worldwide provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, or disability. In addition to federal law requirements, The Knot Worldwide complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. The Knot Worldwide expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Privacy Notice: The Knot Worldwide (TKWW) processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on TKWW’s legitimate interests (e.g., to improve recruitment practices or manage candidate pools), to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult our The Knot Worldwide (TKWW) processes your personal data to evaluate your application, based on the legal ground of taking steps prior to entering into a potential employment contract. Only the data strictly necessary for this purpose is collected. In some cases, your data may also be processed based on TKWW’s legitimate interests (e.g., to improve recruitment practices or manage candidate pools), to which you can object at any time. You have the right to access, rectify, or delete your data, and to object to certain uses. To learn more about your rights, please consult our Privacy Policy. If you wish to file a complaint, you may contact the competent data protection authority. If you wish to file a complaint, you may contact the competent data protection authority.

Proactively engage with customers to ensure successful adoption, retention, and growth, while educating on product features and advocating for customer needs. | Experience in a customer-facing SaaS role, strong communication skills, strategic problem-solving, and a customer-first mindset. | Hi, we’re CompanyCam. We’re a simple-to-use photo documentation and productivity app for contractors of all commercial and home services industries. Packed with intuitive functionality, CompanyCam facilitates unparalleled communication and accountability across a contractor’s entire business. We’re committed to providing a consumer-grade, game-changing experience that helps our users build trust within their company and with their customers. But don’t let that corporate description fool you—the people behind our buttoned-up product are laid-back (but hardworking), genuine, and kickass, and you could be one of them! The Role As a Customer Success Manager, you’ll play a critical role in helping customers get long-term value from CompanyCam. In this individual contributor role, you’ll act as a trusted partner to a portfolio of customers, guiding them through adoption, renewal, and growth. Through proactive outreach and meaningful conversations, you’ll help customers solve real problems while ensuring they fully understand how CompanyCam supports their business goals. This role is essential to reducing churn, increasing engagement, and driving expansion across our customer base. You’ll work closely with Sales, Marketing, and Product to ensure our customers feel supported at every stage of their journey. Location: Candidates must permanently and currently reside in the United States. What You'll Do Proactively engage with customers to monitor account health and drive successful adoption Educate and train customers on CompanyCam features, best practices, and new product updates Identify at-risk accounts and execute thoughtful retention strategies to reduce churn and downgrades Manage renewals by guiding customers through contract continuation and addressing concerns Partner with Account Managers to identify and qualify growth opportunities such as add-ons or expanded usage Advocate for customer needs internally while aligning with CompanyCam’s business goals Develop and contribute to training resources that improve customer education and product usage The Impact You'll Have At CompanyCam, your work makes a real impact. Whether you're writing code, supporting customers, or designing experiences, your contributions directly shape the product we deliver and the people we serve. We're building something that helps real people solve real problems—and we believe that kind of work is best done by a team that reflects the world around us. In this role, you’ll drive impact by: Improving customer retention by proactively addressing risk and strengthening relationships Increasing product engagement and revenue through education, adoption, and expansion efforts Elevating the customer voice across the organization to influence better outcomes and experiences Showcasing customer success to help others understand the value of growing with CompanyCam What You'll Bring Experience in a customer-facing role, ideally within a SaaS environment Strong written and verbal communication skills with the ability to lead quality customer conversations Proven ability to work independently while managing a book of business A high level of empathy and a customer-first mindset balanced with business goals Strong problem-solving and strategic thinking skills Ability to identify trends and opportunities through customer usage and feedback Bachelor’s degree in Business Administration or Communications, preferred A continuous growth-mindset, with a focus on learning, embracing challenges, and continuously improving. A knack for creativity and innovation, bringing fresh ideas to the table and solving complex problems. Benefits & Compensation This is a salaried position at CompanyCam. Our starting salary is $48,000 per year. Our average on target earnings (OTE) are around $67,200. We also offer meaningful equity and other benefits. CompanyCam is an equal-opportunity employer committed to respect, inclusion, and growth. We work hard, take responsibility, and support each other. Great ideas come from all backgrounds, and we carefully consider every applicant without regard to personal characteristics or traits. Even if your work experience doesn’t align perfectly, we encourage you to apply. What really matters to us is your potential, your passion, and your commitment to learning, innovation, and contributing meaningfully to our team. For any accommodations or technical issues related to the online application or interview process, please email jobs@companycam.com and we’ll respond promptly. Please do not include any medical or health information in your message. Note: Resumes sent to this email will not be reviewed or responded to. To be considered for a position, you must apply directly through our careers page.

Develop and execute paid media strategies, manage campaign execution, analyze performance, and collaborate with cross-functional teams. | 3+ years of paid media experience managing large budgets, client-facing strategy experience, and ability to analyze marketing data for strategic actions. | About Modern Agency Modern Agency is a data-driven growth agency that helps e-commerce brands scale through cutting-edge strategy, creative, and our proprietary ecommerce management software, Modern.AI. We blend source-of-truth analytics with sharp storytelling to unlock sustainable growth for our clients. Key Responsibilities Own Paid Media Strategy: Develop and execute paid media strategies across Meta, Google, and TikTok, tailored to client goals and business objectives. Lead Client Relationships: Act as the main point of contact for client strategy, ensuring clarity, alignment, and accountability across deliverables. Manage Campaign Execution: Manage media buys to ensure paid media campaign setup, optimization, and reporting in accordance with best practices. Performance Analysis: Continuously assess funnel performance, customer acquisition costs, and blended ROAS to uncover opportunities and guide testing. Reporting & Communication: Deliver weekly performance updates that distill key learnings and next steps. Produce bimonthly strategic reports with deeper insights, trends, and growth recommendations. Attend biweekly client calls to present findings, align on priorities, and reinforce trust through transparency. Cross-functional Collaboration: Partner with media buyers, creative strategists, and analysts to ensure campaigns are efficient and generate actionable data. Optimization & Testing: Identify A/B test opportunities across creatives, audiences, and landing pages and brief strategies to the respective teams. Feedback & Quality Control: Provide brutally honest feedback to ensure that all creative and media buying operations meet strategic standards and platform best practices. Leverage Modern.AI: Utilize (and ultimately master) our proprietary software to track paid media performance attribution, and overall business health for clients. What Success Looks Like Performance campaigns that hit and exceed growth targets Clear, consistent communication that makes clients feel supported and understood Proactive problem-solving, not reactive scrambling Strategic direction that aligns media buying, creative, and funnel optimization 3+ years of paid media experience (agency or in-house), focused on Meta, TikTok, and/or Google Experience managing $500K+/mo budgets across one or more of these platforms 2+ years in a client-facing strategy or account leadership role Proven ability to translate marketing data into strategic actions Deep understanding of the DTC landscape and customer acquisition best practices Exceptional communication, presentation, and organizational skills A testing mindset and passion for continuous learning and improvement Unlimited PTO Health insurance Professional development reimbursement Wellness reimbursement Opportunity to grow with an amazing team!

Own the full customer lifecycle for SELECT, including onboarding, adoption, renewal, and expansion, while designing and scaling the Customer Success program. | Minimum 5 years in B2B SaaS Customer Success, experience managing renewals and risk, strong data-driven approach, and excellent stakeholder communication skills. | Location Our Senior Customer Success Manager will be an integral part of our global Customer and Partner Success team. This role is based remotely in North America in the EST timezone. Who We Are DoiT is a global technology company that works with cloud-driven organizations to leverage the cloud to drive business growth and innovation. We combine data, technology, and human expertise to ensure our customers operate in a well-architected and scalable state - from planning to production. Delivering DoiT Cloud Intelligence™, the only solution that integrates advanced technology with human intelligence, we help our customers solve complex multicloud problems and drive efficiency. With decades of multicloud experience, we have specializations in Kubernetes, GenAI, CloudOps, and more. An award-winning strategic partner of AWS, Google Cloud, and Microsoft Azure, we work alongside more than 4,000 customers worldwide. About SELECT by DoiT Founded in 2022, SELECT was born out of our desire for a product to find opportunities to optimize and make managing cloud data costs easier. After a period of research and consultation with other practitioners, we learned we weren't alone in wanting such a thing, so we set about building SELECT. Skipping forward to today, SELECT has over 200 customers, with a product built by a super-motivated, lean team talking to and shipping new features for our customers every single week. SELECT was acquired by DoiT in January of 2026 and continues to operate as a standalone team within the DoiT ecosystem as a sub-20 person team. That means we still operate a tight ship and have maintained our core values and practices that enable us to deliver with high efficiency. The Opportunity The Senior Customer Success Manager at SELECT will be the trusted advisor and owner of the end-to-end customer journey, responsible for ensuring customers realize clear, measurable value from the SELECT product. In this role, you will partner directly with the GM of the SELECT product line (and former founder/CEO) to define, build, and evolve the Customer Success program from the ground up. As the first Senior Customer Success Manager on the SELECT team, you will take full ownership of the current portfolio of SELECT customers from day one, shaping the systems, playbooks, and operating model to support future growth. As the business grows, you’ll have the opportunity to help hire and onboard additional Customer Success Managers. Leveraging SELECT’s product insights and data, you will transform customer complexity into clarity and customer challenges into outcomes that drive retention, expansion, and long-term customer value. SELECT is an independent, adjacent product within the DoiT company and is sold separately, requiring close collaboration - but clear ownership - across teams. We are looking for a Senior Customer Success Manager to fully own the post-sale customer experience for SELECT, from onboarding and adoption through renewal, expansion, and long-term success. The ideal candidate is a self-motivated, data-driven builder who thrives in ambiguity, enjoys designing programs from scratch, and is excited to combine hands-on customer work with strategic CS leadership. Responsibilities: Customer Management Own the full portfolio of SELECT customers and manage the entire customer lifecycle: onboarding, adoption, value realization, renewal, and expansion Design and execute the initial Customer Success operating model for SELECT Strategically prioritize customers to maximize impact, retention, and growth Deliver rapid Time to First Value (TTFV) by leading effective onboarding, training, and enablement on the SELECT product Build strong relationships with key customer stakeholders (e.g., FinOps leaders, engineering leaders, product owners) Identify and engage decision-makers and influencers to drive adoption, value realization, and long-term alignment Perform business and product discovery to uncover new use cases and opportunities within SELECT Act as the voice of the customer, feeding structured insights and feedback into Product and Leadership Maintain accurate Customer 360 records, including health signals, usage trends, risks, and opportunities Proactively identify and support customer advocacy opportunities (case studies, references, testimonials) Renewals, Risk & Escalation Management Proactively identify customer risk using health signals, usage data, engagement trends, and sentiment Own mitigation planning and execution in partnership with Product, Sales, and Leadership Manage renewals end-to-end, ensuring alignment on value delivered and future success Communicate customer risk, trends, and outcomes to senior stakeholders Account & Cross-Functional Partnership Identify and qualify expansion opportunities within SELECT accounts Network with Account Managers across DoiT to identify cross-sell and expansion opportunities between SELECT and other DoiT offerings Partner closely with Sales on renewals, expansions, and strategic account planning Provide insights and data to support QBRs and executive customer conversations Building & Scaling Customer Success Design SELECT’s Customer Success playbooks, processes, and success metrics Define customer segmentation, coverage models, and engagement cadences Establish KPIs for customer health, retention, and expansion Support hiring and onboarding Customer Success Managers as the SELECT customer base scales Qualifications: 5+ years of Customer Success experience in a B2B SaaS company (required) Experience operating as a senior or founding CSM in an early-stage or scaling environment Strong data-driven mindset with experience using CS tooling (e.g., Gainsight, Planhat, ChurnZero, or similar) Proven ability to manage renewals, mitigate risk, and drive expansion Exceptional communication and stakeholder management skills Ability to thrive in ambiguity and build structure where none exists Strong organizational skills and personal accountability Proven problem-solver with a bias toward action Curiosity and motivation to continuously improve CS strategy and execution Professional fluency in English (verbal and written) Bonus Points: Experience with Customer Success data analytics Experience or familiarity with technologies like Snowflake, Databricks, Matillion, Fivetran Experience or familiarity in working with data teams Cloud provider and/or FinOps certifications (AWS, Azure, GCP) Are you a Do’er? Be your truest self. Work on your terms. Make a difference. We are home to a global team of incredible talent who work remotely and have the flexibility to have a schedule that balances your work and home life. We embrace and support leveling up your skills professionally and personally. What does being a Do’er mean? We’re all about being entrepreneurial, pursuing knowledge, and having fun! Click here to learn more about our core values. Sounds too good to be true? Check out our Glassdoor Page. We thought so too, but we’re here and happy we hit that ‘apply’ button. Full-time employee benefits include: Unlimited Vacation Flexible Working Options Health Insurance Parental Leave Employee Stock Option Plan Home Office Allowance Professional Development Stipend Peer Recognition Program Many Do’ers, One Team DoiT unites as Many Do’ers, One Team, where diversity is more than a goal—it's our strength. We actively cultivate an inclusive, equitable workplace, recognizing that each unique perspective enhances our innovation. By celebrating differences, we create an environment where every individual feels valued, contributing to our collective success. #LI-Remote

Manage and improve core people processes, ensure compliance, and oversee total rewards programs in a multi-state healthcare environment. | 5+ years of HR experience in healthcare, knowledge of California employment law, experience with HR systems like Rippling and Greenhouse, and end-to-end open enrollment management. | At Habitat Health, we envision a world where older adults experience an independent and joyful aging journey in the comfort of their homes, enabled by access to comprehensive health care. Habitat Health provides personalized, coordinated clinical and social care as well as health plan coverage through the Program of All-Inclusive Care for the Elderly (“PACE”) in collaboration with our leading healthcare partners, including Kaiser Permanente. Habitat Health offers a fully integrated experience that brings more good days and a sense of belonging to participants and their caregivers. We build engaged, fulfilled care teams to deliver personalized care in our centers and in the home. And we support our partners with scalable solutions to meet the health care needs and costs of aging populations. Habitat Health is growing, and we’re looking for new team members who wish to join our mission of redefining aging in place. To learn more, visit https://www.habitathealth.com. Please note, candidates located in San Francisco, CA, will be hybrid, working from our San Francisco office 3 times/week. Role Scope: The Manager, People Operations is the operational backbone of the People Operations function. This role owns the design, execution, and continuous improvement of core people processes across the full employee lifecycle in a California-heavy, multi-state healthcare environment. The role ensures operational excellence, data integrity, compliance execution, and a consistent team member experience in a fast-growing startup environment. Additionally, this role will assist in the evolution of Habitat Health’s total rewards program, encompassing compensation, benefits, and rewards. In partnership with the Sr. Director of People, create and lead scalable and innovative processes for onboarding, offboarding, job changes, and team member lifecycle processes in preparation for rapid growth. Assist with policy creation, audit readiness, and compliance governance in a multi-state environment, with a heavy focus on California. In partnership with Executive Directors and Clinical Leadership, create and optimize physician onboarding programs. Manage outsourced vendors including home care providers, transportation vendors, and ancillary vendors offering LOA support, etc. Monitor ever-changing employment laws in a multi-state environment and make recommendations for policy changes. Owns the People Operations calendar to ensure we are prepared for key activities within the team (Open Enrollment, etc.). Serves as the lead for annual Open Enrollment, working closely with benefit administrators, owning team member communications, ensuring system readiness, and maintaining benefits compliance across multi-state operations. Assist with total rewards efforts including maintaining career architectures, pay ranges, and system implementations. Partner with the People Operations Generalist to address complex team member questions and requests and maintain service-level expectations for People Operations. Serve as a thought partner to team members and managers to navigate complex questions and interpretation of policies. Qualifications: 5+ years of demonstrable people operations/HR experience within a fast-growing healthcare setting. CA and multi-state employment law experience and building policies and handbooks. Strong working knowledge of California employment fundamentals (wage/hour, leaves, recordkeeping, etc.) Exceptional data analytics and reporting skills utilizing various HR Systems. Hands-on experience with Rippling, Greenhouse Onboarding, and partnering with PEOs. Owned end to end open enrollment processes and communications. 15% travel to centers as needed. Nice to have: Experience scaling early-stage healthcare startups. Hands-on experience with compensation planning tools. Compensation: We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for medical/dental/vision insurance, paid parental leave (birthing and non-birthing parents), short and long-term disability, life insurance, flexible spending accounts, 401(k) savings, paid time off, and company-paid holidays. The expected salary range for this position is $117,000 - $147,000 and is bonus eligible. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location. Vaccination Policy, including COVID-19 At Habitat Health, we aim to provide safe and high-quality care to our participants. To achieve this, please note that we have vaccination policies to keep both our team members and participants safe. For covid and flu, we require either proof of vaccination or declination form and required masking while in participant locations as a safe as an essential requirement of this role. Requests for reasonable accommodations due to an applicant’s disability or sincerely held religious beliefs will be considered and may be granted based upon review. We also require that team members adhere to all infection control, PPE standards and vaccination requirements related to specific roles and locations as a condition of employment. Our Commitment to Diversity, Equity, and Inclusion: Habitat Health is an Equal Opportunity employer and is committed to creating a diverse and inclusive workplace. Habitat Health applicants are considered solely based on their qualifications, without regard to race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), gender identity, gender expression, sexual orientation, marital status, military or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), or other status protected by applicable law. Habitat Health is committed to the full inclusion of all qualified individuals. In keeping with our commitment, Habitat Health will take steps to provide people with disabilities and sincerely held religious beliefs with reasonable accommodations in accordance with applicable law. Accordingly, if you require a reasonable accommodation to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact us at careers@habitathealth.com. Beware of Scams and Fraud Please ensure your application is being submitted through a Habitat Health sponsored site only. Our emails will come from @habitathealth.com email addresses. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission by selecting the ‘Rip-offs and Imposter Scams’ option: https://reportfraud.ftc.gov/#/.

Provide technical support to customers, troubleshoot issues, and improve support processes for NavVis products. | Experience in customer support, technical troubleshooting, and understanding of technical details related to surveying, scanning, or point cloud data preferred. | OUR VISION When people use our technology to "bridge the gap" between the physical and digital worlds, they don’t just capture reality - they create a new one. In this new reality, they are smarter, more productive, more streamlined, and more creative - because they have the digital foundation to build the world they want to live in. That’s what NavVis offers in all our products and services: the tools to not just map the world as it is, but to pave the way to a better future. To forge something new. Physical or digital, there is only one reality. And it’s the reality NavVis empowers people to build better. THE OPPORTUNITY NavVis, one of Germany’s hottest startups, is actively seeking dynamic and driven Support Engineer who is keen to shape the future of our growing US teams. This exciting opportunity will make you a critical part of our Customer Experience Team. You will be the first point of contact for our customers and partners worldwide, whenever they struggle in using our products. We will enable you to become an expert on our Mobile Mapping Systems, Processing Software and Web Services like IVION. Join the team in solving our customers' issues by investigating and summarizing the most important technical facts, testing known workarounds and finally improving our overall troubleshooting procedures to scale Support to the next level. If you are eager to use your creativity and technical affinity to strengthen our customer experience, then you just might be the person we are looking for! HOW YOU WILL MAKE AN IMPACT You will be the first point of contact for our customers on multiple channels (phone, email, etc.) You will be an expert in the use of our products and educate our customers on best practices You will solve known and common issues by using workarounds and fixes described in our internal knowledge base You will participate in the on-duty support role, which will help you improve the efficiency of the support team and enhance your leadership skills You will take part in the team’s and company’s OKRs You will identify severe or high priority issues and efficiently coordinate with specialists You will strengthen your team's knowledge by creating new technical articles internally and for our partners You will get to actively shape and redefine our team's Support processes to scale with our growing customer base WHAT WILL HELP YOU SUCCEED IN THE ROLE A bachelor’s degree in computer science, civil engineering, electrical engineering or similar, preferred Previous experience in Customer Support, no matter if from an internship, a working-student position or your full-time professional career Your remarkable time-management skills and reaction time will help you juggle a variety of tasks and projects without lowering the bar on quality A client-first mindset and drive to go the extra mile will make you a trustworthy agent for our customers Your fantastic communication and listening skills will help you succeed not only from a customer perspective but also with internal cross-team stakeholders Your strong ability to understand technical details within one or more of these areas will let you succeed in no time: Surveying and scanning industry experience is a plus Point cloud data, image processing or SLAM algorithms Work authorization for the US HOW WE WILL KNOW WE ARE A PERFECT MATCH Your recruiting partner for this role is Rina (she/her). You can expect to go through a screening call, and up to 3 rounds of interviews, where we would love to discover your passion and interests, introduce you to who we are and what drives us, and finally understand how we can potentially add value to each other's growth. HOW WE WILL KEEP YOU SMILING It's important to take a break from work! We offer 30 days of paid time off per year Affordable access to a vast network of fitness and wellness facilities through EGYM Wellpass subsidy Deutschlandticket subsidy to support sustainable travel using public transport We offer flexible working hours and a hybrid work setup, enabling you to plan your work around your life, and not your life around work! We offer full visa and relocation support for international candidates An attractive bike leasing model through JobRad, in line with our commitment towards sustainable mobility A competitive compensation package that values the skills and experience you bring Up to 4000 EUR employee referral bonus Financial support for local language classes to help you in your journey of integrating into the culture! ABOUT US NavVis is a technologically-focused, global leader in reality capture and digital factory solutions. Prominent manufacturers and laser scanning professionals around the world trust our ground-breaking technology, designed to capture and share the built environment as photorealistic digital twins. By bridging the physical and digital worlds, we’re helping organizations make smarter decisions and build more efficient, connected operations. With over 300 people from around 60 nationalities and offices around the globe, we’re proud to be a truly international and diverse place to work. As a scaling company, we bring together the agility, innovation, and entrepreneurial mindset of a startup with the professionalism and reliability of an established enterprise — offering our team the best of both worlds. You’ll be part of an open culture that values trust, collaboration, and transparency. We are proud of our environment where diverse talent can thrive and where feedback fosters individual growth and development. Do you share our passion for disruptive technology and want to be part of our dynamic journey? At NavVis, you’ll own your projects, bring innovative ideas to life, and have real opportunities to grow your career and be recognized for your impact. We derive our strength from our diversity. NavVis’ unwavering commitment to fostering an inclusive and diverse workplace has laid the foundation for our incredible growth. We thrive on the collective strength of our people who come from diverse backgrounds. We respect and value every experience associated with race, gender identity, sexual orientation, nationality, religion and disability. We do not discriminate on the basis of any of these, or other identities, and strongly encourage everyone to apply. Together with you, we build NavVis! If you need assistance at any stage of the recruiting process due to a disability, please reach out to your recruiting partner(s) for this position.

Manage and grow enterprise accounts by cultivating relationships and delivering business value. | Experience in technology sales, account management, and a proven track record of penetrating new markets. | We are seeking an Account Manager to join our growing Sales organization. This role will be instrumental in growing the Nokia brand within both existing and new white logo enterprise accounts in the Pacific Northwest. You possess a hunter mentality and have a proven track record of technology sales including cultivating relationships and penetrating new logo accounts. You are an influencer and possess the ability to act as a trusted advisor to deliver business value to both end users and key business stakeholders. Our team looks for individuals who embody our values of trust, compassion, collaboration, respectfulness, integrity, and good-natured fun. Some of our benefits in US: Corporate Retirement Savings Plan Health and dental benefits Short-term disability, and long-term disability Life insurance, and AD&D – Company paid 2x base pay Optional or Supplemental life and AD&D insurance (Employee/Spouse/Child) Paid time off for holidays and Vacation Employee Stock Purchase Plan Tuition Assistance Plan Adoption assistance Employee Assistance Program/Work Life Resource Program The above benefits exclude students. Disclaimer for US/Canada Nokia Maintains broad annual base salary ranges for its roles in order to account for variations in knowledge, skills, experience and market conditions, and with consideration to internal peer equity. Check the salary ranges in the job info section for this role. All North America job posts will post for a minimum of 7 calendar days and up to 180 days or until candidate/s identified.

Lead modernization initiatives, facilitate cross-division collaboration, and implement process improvements using automation and behavioral strategies. | Proven experience managing complex projects, stakeholder engagement, change management, familiarity with AI and automation tools, and strong communication skills. | We provide Recruitment and Staffing services to many industries and domain through our innovative and customized solutions and passionate commitment to research. Ability to understand the hiring strategies, availability of talent and compensation benchmarking makes us proud hiring partner for various industries. We work as trusted business partners and always strive to deliver the most value and highest return on investment for our clients. We are highly trained business professionals with strong understanding of clients need. We work closely with the leading staffing trade associations, training, and research organizations to ensure we are knowledgeable of the latest industry trends and technologies Job Description Key Responsibilities • Lead Modernization Initiatives o Design and implement projects that simplify and automate complex tasks in PCS and SSS. o Integrate AI and automation tools to improve efficiency and accuracy. • Drive Collaboration and Consensus o Facilitate cross-division communication and decision-making. o Build trust and alignment among stakeholders to ensure smooth implementation. • Create a Nudge Environment o Use behavioral strategies to encourage adoption of new processes. o Promote continuous improvement and accountability across teams. • Ensure Consistent Project Planning o Develop clear, actionable project plans with measurable milestones. o Monitor progress and adjust strategies to meet deadlines and quality standards. • Measure Success and Quality o Track key metrics such as stakeholder satisfaction, cycle time reduction, and compliance. o Report outcomes to leadership and recommend improvements. Qualifications • Proven experience managing complex projects in large organizations. • Strong skills in consensus building, stakeholder engagement, and change management. • Familiarity with AI, automation tools, and process improvement methodologies (e.g., Lean Six Sigma). • Excellent communication and facilitation skills. • Ability to work across multiple divisions and manage competing priorities. Regards, Mohammed ilyas, PH - 229-264-4024 or text - 229-469-1455 or you can share the updated resume at Mohammed@vtekis. com Additional Information All your information will be kept confidential according to EEO guidelines.

Analyze applications, troubleshoot system issues, and recommend solutions while ensuring quality and compliance. | Requires 8+ years in business analysis, Agile, and system testing, with experience in vendor management and process automation. | We provide Recruitment and Staffing services to many industries and domain through our innovative and customized solutions and passionate commitment to research. Ability to understand the hiring strategies, availability of talent and compensation benchmarking makes us proud hiring partner for various industries. We work as trusted business partners and always strive to deliver the most value and highest return on investment for our clients. We are highly trained business professionals with strong understanding of clients need. We work closely with the leading staffing trade associations, training, and research organizations to ensure we are knowledgeable of the latest industry trends and technologies Job Description Job Description: Consult on the analysis of an application, troubleshoots system problems, and recommend solutions. Experience in business analysis and quality assurance for licensing systems, particularly within Texas state licensing agencies. Deep understanding of the license life cycle, including new license application and management processes. Skilled in creating detailed user stories, defining acceptance criteria, and performing manual testing to ensure functionality and compliance. Strong ability to interact with end users to gather requirements, validate solutions, and ensure a seamless user experience. Provide quality assurance consultation to projects, assignments, or special initiatives. Develop and review test cases; process change requests; and manage a project’s scope, acceptance, installation, and deployment. Maintain assigned business relationships with vendors, seek best value for new and renewing technologies, and review and approve monthly and annual invoices. Follow all TDA policies and procedures. Perform other duties as assigned. Years Required/Preferred Experience 8 Required Experience with Agile methodologies, user story creation, working as part of an Agile team, participating in all Agile ceremonies, and leading Refinement and Sprint planning sessions. 8 Required Experience using Azure Dev Ops, Jira, or similar. 8 Required Performs highly complex (senior-level) business analysis work. 8 Required Works under limited supervision, with considerable latitude for the use of initiative and independent judgment. 8 Required Coordinate the analysis of program policies and procedures to determine their effect on automated systems and system functional areas. 8 Required Coordinate with outside vendors and contractors to complete projects and service requests; and defines, assigns, and evaluates their work. 8 Required Identify opportunities to improve business processes through automation and help prepare proposals to develop new systems. 8 Required Consult on the analysis of an application, troubleshoots system problems, and implements solutions. 8 Required Provide complex quality assurance consultation to, or oversight of, projects, assignments, or special initiatives 8 Required Review complex project deliverables such as charters, design documentation, test plans, and risk assessment plans; and provide comments and suggestions to document owners. 8 Required Develop training curricula and conduct formal training sessions covering assigned systems modules. 8 Required Develop the design and/or review of test cases; processes change requests. 8 Preferred Previous experience working with TDA systems. Regards, Mohammed ilyas, PH - 229-264-4024 or text - 229-469-1455 or you can share the updated resume at Mohammed@vtekis. com Additional Information All your information will be kept confidential according to EEO guidelines.

Manage regional accounts, develop sales strategies, and build client relationships to drive growth. | Minimum 2 years in sales or account management, proficiency with CRM tools, strong communication skills, and willingness to travel. | Ironwear is a trusted leader in developing cutting-edge Personal Protective Equipment (PPE) for various industrial markets, with over three decades of experience. As a company, we've expanded our efforts to support healthcare during COVID-19, showcasing our commitment to innovation and safety. We are seeking a Regional Account Manager who is passionate about sales and customer satisfaction. In this role, you will manage a portfolio of key accounts within your region, identifying growth opportunities and working closely with clients to ensure their needs are met. You will develop strategic sales plans, collaborate with cross-functional teams, and represent Ironwear at industry events. Key Responsibilities Formulate and implement effective sales strategies that align with company objectives. Build and sustain relationships with key decision-makers within client organizations. Identify and develop new business opportunities, as well as enhance existing accounts. Conduct regular account reviews and performance analyses to drive results. Attend trade shows and other industry-related events to represent our brand. Work collaboratively with internal teams to ensure alignment and superior service delivery. Maintain accurate records of sales activity and client interactions. Minimum of 2 years of experience in sales or account management, preferably in the PPE industry Demonstrated success in achieving sales targets and managing regional accounts Strong interpersonal and communication skills to engage with clients effectively Proficiency in CRM tools and Microsoft Office Suite Excellent analytical abilities to assess market trends and opportunities High level of organizational skills and attention to detail Willingness to travel within the designated region as needed Bachelor's degree in Business, Marketing, or a related field is a plus Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Paid Time Off (Vacation, Sick & Public Holidays)