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Manage and oversee equity plans, ensure data accuracy, and support compliance and reporting for a publicly traded company. | 8+ years of equity administration experience, familiarity with SEC regulations, strong organizational and analytical skills, and experience with equity software and US GAAP accounting. | About Ceribell Ceribell is a medical technology company focused on transforming the diagnosis and management of patients with serious neurological conditions. The Ceribell System is a novel, point-of-care electroencephalography (“EEG”) platform specifically designed to address the unmet needs of patients in the acute care setting, and is being used in hundreds of community hospitals, large academic facilities and major IDN's across the country. Our entire team is driven by a shared commitment to transforming the landscape of critical care through our rapid seizure detection technology, come join the movement! Position Description Ceribell is a medical technology company focused on transforming the diagnosis and management of patients with serious neurological conditions. The Ceribell System is a novel, point-of-care electroencephalography ("EEG") platform specifically designed to address the unmet needs of patients in the acute care setting, and is used in hundreds of community hospitals, large academic facilities and major IDN's across the country. Our entire team is driven by a shared commitment to transforming the landscape of critical care through our rapid seizure detection technology, come join the movement! The Senior Equity Administration Manager, is responsible for all aspects of managing and executing benefits in connection with the Company's equity incentive plans. This position is responsible for maintaining the stock database including processing new grants, releases, and terminations, investor reports providing compensation and equity documentation / support along with employee and Board of Director support, and supporting stock-based accounting under US GAAP. We are looking for a highly driven and seasoned Equity Administration professional to join our amazing Finance team. Reporting into the Senior Vice President, Finance, you will be administering our equity programs, employee education, compliance, audit and reconciliations, taxation and filings, as well as our close processes. What you'll achieve Lead the Equity Administration function and manage equity programs, including process improvements, implementing automated solutions, and evaluating service providers with a focus on scale and team member experience Oversee the management and administration of Ceribell’s stock plans, including ensuring integrity and accuracy around processing stock awards, exercises and settlements, and other plan activities Ensure database integrity and accuracy of record keeping of employee data and equity data in the stock administration system. Includes monthly reconciliation of equity activity, including shares outstanding and share reserves among company records to support internal and external reporting activities Partner with other functional leads (including Legal, People Team (HR), Payroll, Accounting and Finance) to scale existing processes while ensuring the accuracy of all equity data, including all aspects of record-keeping, withholding, reporting reconciliation and compliance Foster a positive participant experience by supporting employees’ understanding of Ceribell’s equity award programs and policies through routine employee training and communication, including maintaining our internal equity site Prepare Compensation Committee and Board of Directors materials related to equity compensation Either prepare or assist in the accounting of all equity plans under US GAAP including preparation of assumption estimates and valuations of equity awards and ESPP, analysis for equity modifications and calculation of accounting charge and preparation of account reconciliations for equity related accounts Provide selected data for external and internal audits to ensure ongoing compliance Maintain SOX documentation to ensure controls are appropriate and operate effectively Coordinate with payroll, accounting, and HR on the reporting of stock compensation for employee income purposes. Provide reports as requested Other responsibilities as assigned by your Manager/Supervisor What you’ll need to be successful 8+ years of relevant equity administration experience or equivalent experience in a publicly traded company, including experience managing processes and systems to maximize effectiveness in a SOX environment Experience reviewing equity plan documents and design Familiarity with SEC rules and regulations related to equity disclosures Certified Equity Professional (CEP) designation preferred Experience using Fidelity Stock Plan Services is preferred Exceptional organizational skills, attention to detail, and strong work ethic Works well in a high-pressure, high-volume environment and able juggle multiple assignments, concurrent deadlines, and changing priorities Advanced analytical ability and ability to identify issues and provide solutions Strong verbal, written, and interpersonal communication skills; able to communicate effectively with all levels of employees, including senior management and internal/external partners Able to build strong cross-functional relationships Working knowledge of the U.S. federal, state, and global taxation equity compensation requirements Experienced user of equity administration software, Google Workspace and Microsoft Excel Knowledge of US GAAP Stock Based Compensation Accounting a plus Compensation Range $168,000—$195,000 USD A candidate’s final salary offer will be based on their skills, education, work location and experience, and thus it may differ from the posted range. Compensation may also include bonuses consistent with Ceribell’s corporate compensation plan. Note, the above description is not all-encompassing and Ceribell reserves the right to change or modify job duties and assignments at any time. In addition to your base compensation, Ceribell offers eligible employees the following: Performance-based incentive compensation (varies by role) Equity opportunities 100% Employer paid Health Benefits for Employees 50% - 70% Employer paid Health, Dental & Vision for dependents (depending on plan selection) 100% paid Life and Long-Term Disability Insurance 401(k) with a generous company match Employee Stock Purchase Plan (ESPP) with a discount Monthly cell phone stipend Flexible paid time off 13 Paid Holidays + 3 Company Wellness Days Excellent parental leave policy Fantastic culture with tremendous career advancement opportunities Joining a mission-minded organization! Application Deadline: Ongoing Equal Opportunity Employer Ceribell is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity or expression, national origin, age, marital status, disability, veteran status or any other characteristic protected by law. Any applicant with a disability who requires an accommodation during the application process should contact talent@ceribell.com to request reasonable accommodation. Privacy Statement For information on how Ceribell processes personal data of job applicants, please review our Privacy Policy. Compliance Disclaimer If you believe this job posting is non-compliant, please submit a report to legal@ceribell.com. Please note that we will not respond to inquiries unrelated to job posting compliance.

Develop and manage diverse content formats to engage audiences and grow brand presence, leveraging AI tools and collaborating with cross-functional teams. | 3-5 years of content marketing experience, proficiency with AI tools, social media management skills, and familiarity with content creation and editing software. | About Robin: Robin is reimagining workplace operations as a strategic function, and AI is at the core of how we get there. We help workplace teams bring order to the chaos by automating logistics, simplifying operations, and giving employees a seamless way to connect with the office. Today, our workplace operations platform is used by thousands of offices around the world. At Robin, we believe the best connections and ideas come from being in the room together, so we work in person Tuesdays and Thursdays. But we also build flexibility into every part of our product, and our culture, so people can do great work without burning out. Why this role exists: We're looking for a Content Manager with three to five years of experience to help bring our story to life. You'll create the blogs, guides, customer stories, webinars, podcasts, social posts and videos that grow our audience and establish Robin's voice in workplace operations. You'll use AI to multiply your output, experiment with new formats and double down on what drives results. We're a hybrid team based in Boston, working in-office at least two days a week so we can build and solve in real time. You'll join a small, high-trust team where great ideas become customer wins quickly. What you'll do: Develop original content across formats (blog posts, guides, customer stories, podcasts, webinars, video scripts) that drives engagement, establishes category presence, and tells the Robin story to multiple audiences. Repurpose long-form content into a variety of distribution formats, including LinkedIn posts (images, carousels, infographics), email snippets, blog visuals, and short-form video clips. Manage and grow Robin's social media presence (LinkedIn primary), building community and driving engagement through consistent, compelling content. Have the freedom to experiment with new content formats and creative approaches to engage audiences in fresh and innovative ways. Collaborate closely with designers, Robin customers and cross-functional teams, leveraging AI to streamline production and maximize content impact. Track performance metrics to identify what works, optimize distribution strategies and scale successful content across channels. You’ll thrive here if you have: Extensive knowledge and hands-on use of the latest AI technologies, using them to 5x content output. A track record of activating internal teammates to contribute to content goals, whether that's participating in thought leadership, appearing on video or sharing their expertise in other formats. Proficiency with Adobe Illustrator/Photoshop, Figma, Canva, and light video editing tools (e.g., Descript, CapCut). Strong project management skills and attention-to-detail to juggle multiple projects and hit deadlines. Spent three to five years in a content marketing role, preferably in B2B SaaS. Core competencies for success: Learning Velocity: You learn fast and apply new ideas quickly. AI Fluency: You understand and apply the right models and tools to solve problems. Creative Execution: You turn ideas into outcomes with practical impact. Collaboration: You share knowledge, unblock teammates, and build together. Benefits that have your back (and your future): Medical & Dental Insurance through Blue Cross Blue Shield covered at 80% for you and your dependents, with two plan options including a High Deductible Plan with a company-funded HSA Vision Insurance – EyeMed coverage to keep your future in focus Company-paid protection – Short & Long Term Disability, Life, and AD&D insurance Paid Parental Leave – 100% covered so you can focus on your growing family Incentive Stock Options – Own a piece of what you’re building 401(k) with company match – Up to 3% match to help grow your nest egg Flexible vacation policy – Take the time you need (and yes, we actually do!) 12 company holidays – Plus your flexible time off for the perfect work-life balance Perks that enable your continued success: Professional Development & AI Tools Stipend Referral Bonus Program Recognition perks In-Office Commuter Stipend Compensation Philosophy Our compensation decisions based on an individual's experience, skills and education in line with our internal compensation philosophy. We Celebrate Diversity Robin is committed to creating a workplace that reflects the world around us. We believe that the key to good work is empowering our people and we know that diversity and inclusion are a large part of this equation. Our realities shape our everyday experiences and it’s our responsibility to our employees, our customers and our communities to address the issues with workplace representation. Robin does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Own and manage a portfolio of enterprise customers, ensuring successful outcomes, renewal, and expansion, while engaging with senior stakeholders and coordinating cross-functional teams. | Extensive experience managing complex enterprise SaaS accounts, proven ability to drive renewals and expansion, strong executive communication skills, and risk management capabilities. | The Senior Customer Success Manager is responsible for the end-to-end success of a defined portfolio of enterprise customers. This role carries direct accountability for customer outcomes, including executive alignment, realized business value, platform adoption, renewal readiness, and expansion identification. Operating with extreme ownership, this leader brings structure to complex environments, drives measurable results, and orchestrates internal resources without requiring direction. We hire builders and owners–not coordinators. This is a leadership-caliber individual contributor role deployed against a limited number of accounts to enable deeper executive engagement and measurable customer outcomes. Role Scope Own a portfolio of approximately 8–10 strategic enterprise customers Operate within a high-touch engagement model where depth of partnership is prioritized over volume Engage regularly with CIO, CISO, and senior technology leadership Directly influence renewal outcomes, expansion opportunities, and executive satisfaction Support customers operating in complex, highly integrated environments Identify material risk multiple quarters ahead of renewal cycles and drive coordinated mitigation Core Responsibilities Extreme Ownership of Customer Outcomes Serve as the accountable leader for the health, trajectory, and commercial posture of each assigned customer. Establish clear success criteria and align internal execution accordingly. Drive customers from deployment to durable operational reliance. Orchestrate the resources required to achieve customer outcomes. Treat each customer as a business, balancing advocacy with commercial responsibility. Executive Engagement Build trusted advisor relationships with CIO, CISO, and senior stakeholders. Deliver Executive Business Reviews grounded in measurable business outcomes. Align platform capabilities to strategic initiatives such as security posture, regulatory readiness, and operational resilience. Guide executive decision-making through insight and credible challenge when necessary. Value Realization Build and govern multi-year Success Plans for every strategic account. Translate product capabilities into quantified business impact. Ensure customers achieve the outcomes that justified their investment. Develop referenceable advocates through demonstrated value. Renewal Predictability Own renewal posture across the portfolio with no late-stage surprises. Inspect leading indicators including adoption depth, executive engagement, and realized value. Communicate risk early with a clear mitigation strategy and path to resolution. Risk Management & Account Health Leadership Bring rigor and objectivity to evaluating account health. Proactively identify erosion signals and mobilize cross-functional teams before issues escalate. Develop and execute disciplined recovery strategies when required. Deliver difficult messages when necessary to protect long-term outcomes. Maintain high forecast accuracy for assigned accounts. Cross-Functional Partnership Operate as the accountable leader for customer outcomes while partnering closely with Account Executives and Solution Engineers across the customer lifecycle. Align commercial strategy with the Account Executive to support retention and expansion. Partner with Solution Engineers on technical strategy, ensuring deployments support defined success criteria. Lead integrated account planning across Sales, Solutions, and Customer Success. Foster a one-team approach focused on long-term customer value rather than functional handoffs. While execution is shared, accountability for customer outcomes remains clear. Internal Execution & Governance Coordinate Sales, Professional Services, Support, Product, and partner teams Establish governance frameworks that drive accountability and transparency Remove obstacles and maintain execution momentum across large programs Operate effectively within highly matrixed customer organizations Required Experience 8-12+ years managing complex enterprise customers within SaaS or platform organizations Demonstrated ownership of large, multi-threaded accounts with executive visibility Proven experience driving renewals, expansion, and long-term customer value Strong business and financial acumen with the ability to connect adoption to ROI Executive-level communication skills and presence Comfortable operating in ambiguous, high-stakes environments Track record of proactively identifying risk and driving resolution Nice to Have: Identity/Security Domain Experience supporting identity, security, governance, or other mission-critical enterprise platforms is beneficial but not required. Relevant exposure may include: Identity Governance & Administration Privileged Access Management Access certifications / User Access Reviews Compliance initiatives (SOX, ISO, NIST, SOC 2) Zero Trust programs Security transformation efforts Example ecosystems include ServiceNow, Okta, SailPoint, CyberArk, Ping, Saviynt, and Microsoft Entra. Domain expertise can be learned. Ownership cannot. What Success Looks Like in the First 12 Months Establish executive relationships across the assigned portfolio within the first two quarters Implement structured Success Plans for every strategic account Deliver Executive Business Reviews tied directly to customer business outcomes Maintain predictable renewal posture with clear risk visibility Identify expansion opportunities through demonstrated value Develop referenceable customer advocates Operating Principles Extreme ownership is expected Problems are surfaced early, not explained late Disagreement is acceptable; lack of clarity is not Customer advocacy and commercial accountability are equally important We operate as one account team with shared goals and clear accountability The compensation for this role depends on several factors such as the candidate's skills, qualifications, experience, and work location. For candidates offered a position at the posted job level, the provided range is the expected base salary. This does not include any additional variable compensation, such as commission. Compensation Disclosure $140,000—$200,000 USD Our Culture We’re driven to build a strong company culture and are looking for individuals with solid alignment with the following: Ownership Mindset Act with Integrity Guardians of our Customers Opinionated Humility Build Trust, Earn Trust At Veza, your base pay is one part of your total compensation package. For this position, the reasonably expected pay range can be discussed with your recruiter for the level at which this job has been scoped. Your base pay will depend on several factors, including your experience, qualifications, education, location, and skills. In the event that you are considered for a different level, a higher or lower pay range would apply. This position is also eligible for equity and a competitive benefits package. Veza is proud to be an equal opportunity employer. We are committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, veteran status, or other applicable legally protected characteristics. We also consider qualified applicants according to applicable federal, state, and local laws. If a candidate with a disability requires an accommodation during the recruitment process, please email recruiting@veza.com About Veza Veza is the identity security company. Identity and security teams use Veza to secure identity access across SaaS apps, on-prem apps, data systems, and cloud infrastructure. Veza solves the blind spots of traditional identity tools with its unique ability to ingest and organize permissions metadata in the Veza Authorization Graph. Global enterprises like Blackstone, Wynn Resorts, and Expedia trust Veza to visualize access permissions, monitor permissions activity, automate access reviews, and remediate privilege violations. Founded in 2020, Veza is headquartered in Redwood City, California, and is funded by Accel, Bain Capital, Ballistic Ventures, GV, Norwest Venture Partners, and True Ventures. Visit us at veza.com and follow us on LinkedIn, Twitter, and YouTube.

Owns pricing and packaging initiatives, supports experimentation with AI tools, and collaborates across teams to optimize product monetization strategies. | Requires 5+ years in product management with experience in pricing, billing, or monetization, and familiarity with SaaS or technology environments. | About Crunchbase Crunchbase is a predictive solution that provides intelligence on private companies, powered by the unique combination of live private company data, AI, and market activity from over 80 million users. We predict private market movements that matter to help investors, dealmakers, and analysts make the right decisions. We are committed to fostering a positive, diverse, and inclusive culture by hiring for potential and embracing individuals with diverse perspectives, backgrounds, experiences, and skill sets. We value transparency and openness, believing that an inclusive environment strengthens our teams and enhances our products. Crunchbase has a remote-first approach, and is open to hiring in residents of these states: California, Colorado, Illinois, Florida, Georgia, Massachusetts, Nevada, New Jersey, New York, North Carolina, Oregon, Pennsylvania, South Carolina, Texas, Virginia, Washington, and Maine. Our inclusive remote-first culture, generous PTO policies, competitive pay, and employee wellness benefits set us apart! About the Role: As Product Manager for this role, you will own Pricing & Packaging across our product-led growth motion. This role focuses on how customers discover value, choose plans, upgrade, team expansion, and involuntary churn. This product manager role is responsible for the product-led side of pricing and packaging, while partnering with Sales and GTM teams to support sales-assisted use cases. Pricing and Packaging is one of our core product teams and, like most startup teams, the scope naturally evolves. This role will continue to expand into adjacent or entirely new problem spaces where strong product judgment is needed. What You'll Do: Pricing & Packaging Execution Support the design, testing, and iteration of pricing and packaging models across products and customer segments. Own discrete pricing and packaging initiatives from discovery through launch, under the direction of the Director of Product Management. Partner with Engineering to ensure accurate implementation of pricing and packaging changes. Data, AI & Insights Utilize AI-powered analytics tools to analyze customer behavior, usage patterns, and pricing sensitivity. Support pricing and packaging experimentation using AI-assisted analysis (e.g., pattern detection, cohort analysis, predictive insights). Partner with Data and Analytics teams to apply AI-driven models or insights that inform pricing recommendations. Use generative AI tools to accelerate research synthesis, experiment analysis, documentation, and internal communication—while applying strong judgment and validation. Cross-Functional Collaboration Work closely with Sales, Marketing, Finance, RevOps, and Customer Success to ensure pricing and packaging changes are clearly understood and operationally ready. Contribute to enablement materials and internal communications related to pricing and packaging updates. Gather and synthesize feedback from internal teams and customers to inform future iterations. Customer & Market Understanding Develop a strong understanding of customer needs, willingness to pay, and perceived value. Support competitive analysis to understand market trends and positioning. Participate in customer research efforts, including interviews and feedback analysis. Delivery & Process Write clear product requirements, user stories, and acceptance criteria for pricing and packaging initiatives. Help ensure launches are well-coordinated, on time, and meet quality standards. Performs other related duties as assigned. What We're Looking For: Bachelor’s degree in Business, Economics, Data Analytics, Computer Science, or a related field. 5+ years in Product Management, with with meaningful ownership of pricing, packaging, billing, or monetization initiatives Ideally includes owning payment or billing systems at meaningful scale (e.g. $10M+ ARR) Experience with subscription or usage based billing systems Bonus points for candidates who have architected and launched new pricing tiers or usage based models Proven success optimizing self-serve user journeys, including pricing, check out, upgrade and cancellation flows Nice to have: Exposure to direct sales or hybrid PLG sales motions Strong analytical skills with the ability to translate data into actionable insights. Experience working cross-functionally in a SaaS or technology environment. Solid understanding of product management fundamentals, including discovery, delivery, and experimentation. High attention to detail, especially in areas impacting revenue and customer experience. Demonstrated curiosity and comfort using AI tools to enhance productivity and creativity. Ability to identify when and how to use AI responsibly while maintaining data privacy and accuracy. Clear written and verbal communication skills. Ability to manage multiple initiatives in a fast-paced environment. Proficiency with Google Workspace and common product and analytics tools. Compensation Package: The salary range is $162,435 - $191,100. We also offer equity in the form of stock options on top of that as the total compensation package. What Crunchbase Offers: At Crunchbase, we’re building a culture where talented people can grow, innovate, and make an impact. We invest in our team so everyone has the support, tools, and trust to do meaningful work and thrive — personally and professionally. Here’s what you can expect: Competitive compensation and equity — rewarding you for your contributions and ownership mindset Remote-first flexibility — work primarily from home within our list of approved states, with opportunities for in-person collaboration Comprehensive health benefits for you and your family, including medical, dental, and vision coverage (PPO, HDHP, and HMO options) Continuous learning support through generous reimbursement for professional development and skills growth 401(k) and Roth plans with an annual financial adviser check-in to help you plan your future Wellness resources — including a monthly stipend to support physical and mental health Work-from-home enablement — internet stipend and home office setup allowance Charitable giving match through our Town Hall awards and community impact initiatives A mission-driven, transparent team of creative thinkers and builders passionate about helping companies connect and grow At Crunchbase, we value team members who are passionate and enthusiastic about what we're building here. We believe there is no "perfect" candidate, and want to encourage applying even if all the requirements listed aren’t met. If you're passionate about Crunchbase and looking to learn and grow, then we look forward to reviewing your application! Crunchbase does not discriminate on the basis of race, creed, color, ethnicity, national origin, religion, sex, sexual orientation, gender expression, age, height, weight, veteran status, military obligations, or marital status. We will consider for employment qualified applicants with arrest and conviction records. Every day our team is honored to work with entrepreneurs and innovators from every corner of the globe, and we aim to build a team that reflects the diversity of our customers. Each individual at Crunchbase brings their own perspectives, work experiences, lifestyles, and cultures with them, and we believe that a more diverse team creates more innovative products, provides a better service to its customers, and helps us all grow and learn as individuals. #LI-JM1

Facilitating communication and maintaining relationships between homeowners and construction teams. | Requires 3-5 years of related experience, proficiency in Word and Excel, and strong communication skills. | Job Summary  The Construction Project Coordinator -  The role of the On-Site Construction Project Coordinator is to facilitate the smooth-running communication of the construction project and the owners of the units by building and maintaining positive relationships.   The Construction Project Coordinator will need to anticipate homeowner needs, ensuring that each owner has a memorable experience.  This would include communicating the stage of construction to the owners.   This is a perfect role for an individual who wants to secure a career in construction.   Essential Duties and Responsibilities    * Responsible for administrative tasks for the construction team assigned to the project * Candidate must be proficient in – Word and Excell * Maintain superior customer relations by acting as a liaison between homeowners, and guests and LHR * Establish and maintain weekly updates and postings on the project - including documentation, and mail outs * Provide answers to member questions and resolve concerns through knowledge of the project * Primary contact for homeowner and member relations for day-to-day administration requests as it relates to construction * While working with the Community Manager, update owner contact list, member calendars and provide that to the construction team * Distribute all requests to the appropriate board members and Community Managers in a timely manner * Enter and maintain all owner information in data management system * Answer all telephone inquiries in a polite and friendly manner, following service standard telephone policies * Respond to telephone, e-mail, web and in-person inquiries from various parties * Provide a timely response to inquiries and requests * Address all customer complaints professionally, leaving the owner with a positive resolution * Welcome and acknowledge every owner and guest with a smile, eye contact and a friendly verbal greeting using the guests’ names when possible * Other duties as assigned Competencies * Business acumen and positive mindset * Results oriented relationship builder and respect LHR Confidential and Proprietary Information – specifically the liaison will not be sharing owner information with other owners * Independent but collaborative when necessary   Qualifications Knowledge and Skills * Must be able to communicate effectively with internal and external customers and clients * Knowledge of remodel, reconstitution, restoration projects (documentation, safety, required reporting, regulations, etc.) * Proficient in Word, Excel and Microsoft. * Basic knowledge of OSHA worksite and personal safety * Knowledge of State or local governmental safety requirements is a plus. * Professional communication skills (phone, interpersonal, written, verbal, ). * Professional customer service * Interpretation and completion of verbal and/or written instructions at a proficient * Time management and time critical prioritization * Self-motivated, proactive, detail oriented and a team Education and Experience: * High School Diploma or GED Required * 3 -- 5 years of directly related or closely related experience Working Conditions: * Typical outside work environment year-round (frequent standing, walking, lifting and/or operating powered equipment using proper safety techniques or tools), exposure to elements like rain, heat or cold. * Overtime may-be required (on-call rotation) Physical Demands: * Must be able to operate a vehicle from one location to another * Must be able to lift and carry up to 20 pounds on a frequent * Must be able to sit, stand, bend, pull/push, grasp, twist, reach above shoulder, walk, stoop, kneel and climb. * Must be able to use hands and fingers to input data to information system; and talk or hear in order to gather and provide information on departmental processes. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Translate complex healthcare data into clear insights to inform strategic decisions, develop and maintain trusted KPIs and data marts, and partner cross-functionally to ensure data alignment. | 4+ years in healthcare analytics or value-based care, experience with data modeling, working with imperfect data, and strong communication skills. | firsthand supports individuals living with SMI (serious mental illness). Our holistic approach includes a team of peer recovery specialists, benefits specialists and clinicians. Our teams focus on meeting each individual where they are and walking with them side by side as a trusted guide and partner on their journey to better health. firsthand's team members use their lived experience to build trust with these individuals and support them in reconnecting to the healthcare they need, while minimizing inappropriate healthcare utilization. Together with our health plan partners, we are changing the way our society supports those most impacted by SMI. We are cultivating a team of deeply passionate problem-solvers to tackle significant and complex healthcare challenges with us. This is more than a job—it's a calling. Every day, you will engage in work that resonates with purpose, gain wisdom from motivated colleagues, and thrive in an environment that celebrates continuous learning, creativity, and fun. As a Senior Analytics Lead, you will drive value creation analytics across the Firsthand organization. This role sits at the center of strategy, product, and operations—translating complex healthcare data into clear, defensible insights that shape high-impact decisions. You will partner cross-functionally to ensure data is trusted, actionable, and decision-ready, operating as both a thought partner and execution leader. This is an opportunity to elevate analytics from reporting to a true decision engine that accelerates clarity and performance across the business. Job Specifics As Senior Analytics Lead you will: Own analytical framing and execution for high-stakes business questions related to value creation, strategy, and operational performance Define and maintain trusted KPIs and Snowflake data marts using DBT to ensure reliable, decision-ready data foundations Design and maintain executive dashboards in QuickSight that answer meaningful business questions and reduce metric ambiguity Apply a hypothesis-first approach to analysis, identifying likely drivers, testing competing explanations, and making clear recommendations even with imperfect data Translate complex healthcare data into concise memos, slides, and narratives tailored to decision-makers Partner cross-functionally with Data Engineering, Finance, Operations, and Customer Success to ensure alignment on metrics, sources of truth, and performance insights You will be a good fit if you have: Advanced SQL proficiency including CTEs, window functions, complex joins, and aggregations in Snowflake Strong experience with BI tools such as QuickSight, Tableau, or Looker A deep understanding of healthcare data including claims, eligibility, attribution, and payer reporting constructs Proven ability to frame ambiguous business questions, develop hypotheses, and deliver clear, actionable recommendations Strong written and verbal communication skills with the ability to influence stakeholders and operate effectively in ambiguity The experience you bring to this role includes: 4+ years of experience in data analytics, healthcare analytics, or value-based care environments Experience owning analytics that directly informed strategic, product, or operational decisions Solid understanding of data modeling principles including grain and dimensional schemas Experience working with imperfect or incomplete data while clearly documenting assumptions and tradeoffs Experience with EDI formats, Medicaid populations, risk adjustment methodologies Bonus experience with Python or R for ad hoc analysis Base salary range: $100,000—$110,000 USD We firmly believe that great candidates for this role may not meet 100% of the criteria listed in this posting. We encourage you to apply anyway - we look forward to begin getting to know you. Benefits For full-time employees, our compensation package includes base, equity (or a special incentive program for clinical roles) and performance bonus potential. Our benefits include physical and mental health, dental, vision, 401(k) with a match, 16 weeks parental leave for either parent, 15 days/year vacation in your first year (this increases to 20 days/year in your second year and beyond), and a supportive and inclusive culture. Vaccination Policy Employment with firsthand is contingent upon attesting to medical clearance requirements, which include, but may not be limited to: evidence of vaccination for/immunity to COVID-19, Hepatitis B, Influenza, MMR, Chickenpox, Tetanus and Diphtheria. All employees of firsthand are required to receive these vaccinations on a cadence/frequency as advised by the CDC, whereas not otherwise prohibited by state law. New hires may submit for consideration a request to be exempted from these requirements (based on a valid religious or medical reason) via forms provided by firsthand. Such requests will be subject to review and approval by the Company, and exemptions will be granted only if the Company can provide a reasonable accommodation in relation to the requested exemption. Note that approvals for reasonable accommodations are reviewed and approved on a case-by-case basis and availability of a reasonable accommodation is not guaranteed. Unfortunately, we are not able to offer sponsorship at this time.

Assist in managing project files, monitor project workflows, and communicate with team members and clients to ensure project accuracy and compliance. | Familiarity with restoration industry software, excellent communication skills, and experience in project coordination within the restoration or related industry. | About the Company  At Charter Construction, a Division of American Restoration Operations, we have established ourselves as a company that sets the standard for performance, integrity, and quality in the restoration industry. For over 40 years, we have built relationships with owners, design professionals, insurance partners, and our customers delivering extraordinary results in an open and collaborative environment.  Project Coordinator Role & Responsibilities Job Description The Project Coordinator works out of our Seattle office and plays a critical role in assisting our Restoration, Mitigation, and Specialty Projects and Remediation Teams in the creation and management of project files and workflows. They perform administrative tasks related to collecting, entering, tracking and monitoring critical project information related to restoration projects. They serve as a liaison between internal team members (project managers/estimators, superintendents/lead technicians, operations managers and team leaders), external clients (homeowners, property managers and commercial owners), and third-party partners (adjusters, architects and consultants) to ensure project information is accurate, complete, and timely.  Responsibilities * Monitor project management software. * Verify required project documentation is entered. * Train and assist team members as needed. * Communicate with the team members regularly to ensure compliance tasks are completed. * Assist, as needed, with verbal and written communication to clients, teammates, vendors and insurance representatives. * Assist with inbound calls and emails, as needed to communicate customer needs to correct teams. * Assist with basic client communication, including appointment reminders.  * Create and update customer files in DASH and LUXOR as needed. * Audit daily job files / appointments to ensure completion of proper tasks / steps throughout job lifecycle. * Assist with web-based customer feedback and referrals.  Qualifications * Familiarity with DASH, Luxor, and Xactimate. * Excellent written and oral communication skills. * Represent Charter and yourself with honesty, integrity, and professionalism. * Strong knowledge/previous experience in the Restoration (fire/water/storm) industry. * Ability to communicate clearly and effectively with a genuine interest in assisting people. * Excellent planning, time management, organization, and problem-solving skills. * Aptitude with handling customers, showing patience, empathy, and clarity of ‘message’. * Talent in identifying and maximizing opportunities to build relationships with teammates, clients, and customers to create win-win situations and support the business. * Skilled with organization, record keeping and close attention to detail. * Practical experience with MS Project and MS Excel.  Compensation Package:  Base Pay: $28-$33/hr. - Range is based upon work experience. Job Type: Full-time Expected hours: 40 per week Shift: Day shift 8am -5pm Work Location: In Office Eligibility to participate in the comprehensive benefits plan. We offer medical, dental, vision, life insurance, auxiliary benefits, short- and long-term disability. Paid time off 7 Paid holidays 401(K) and match Career growth opportunities

Leading and managing multi-clinic healthcare operations to ensure quality, cost-effective patient care and compliance. | Requires a healthcare-related bachelor's degree, 5+ years in healthcare management, and experience in clinical operations, with a preference for a master's degree and multi-specialty clinic experience. | The Clinic Manager III provides ongoing leadership for the development and implementation of management and patient care systems to assure cost-effective and quality operations of multiple clinics. Ensures strategic integration of are and clinical practices to provide an optimal patient experience. Leads staff to ensure that patient care services are provided in a timely manner which are sensitive to the patient's physical and psychological needs. Ensures compliance with established clinical policies and procedures. Participates in SMG-wide special projects, committees or task forces as requested. Often organizes provider services at multiple hospital campus locations where the providers practice, possibly involving research trials. Additionally, coordination may be needed with community-based services (e.g. diagnostic) if Swedish/Providence facilities are not available. Staffing requirements will generally be complex, with leadership teams comprised of multiple and various mid-management positions in place, e.g. Nursing Manager and/or Supervisor, Clinic or Senior Clinic Operations Coordinator, leads, and/or Program Administrator, etc. Providence caregivers are not simply valued – they’re invaluable. Join our team at Swedish Health Services DBA Swedish Medical Group and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them. Required Qualifications: Bachelor’s degree in health-related field or business plus minimum of 5 years’ experience in healthcare management, physician practice management and/or clinical operations; or 9 years equivalent work experience including management experience Demonstrated progression into increasingly responsible leadership/management roles Preferred qualifications: Master's degree Previous multi-specialty clinic management experience Why Join Providence? Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of improving the health and wellbeing of each patient we serve. At Providence, our strength lies in Our Promise of “Know me, care for me, ease my way.” Working at our family of organizations means that regardless of your role, we’ll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable. Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits. Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Providence Swedish is the largest not-for-profit health care system in the greater Puget Sound area. It is comprised of eight hospital campuses (Ballard, Edmonds, Everett, Centralia, Cherry Hill (Seattle), First Hill (Seattle), Issaquah and Olympia); emergency rooms and specialty centers in Redmond (East King County) and the Mill Creek area in Everett; and Providence Swedish Medical Group, a network of 190+ primary care and specialty care locations throughout the Puget Sound. Whether through physician clinics, education, research and innovation or other outreach, we’re dedicated to improving the wellbeing of rural and urban communities by expanding access to quality health care for all. Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement. For any concerns with this posting relating to the posting requirements in RCW 49.58.110(1), please click here where you can access an email link to submit your concern.

Build and maintain strategic relationships with enterprise clients, develop engagement strategies, and serve as a voice of the customer to influence product development. | Over 5 years in a customer-facing or enterprise account management role, with strong communication skills, experience working with senior leaders, and a data-driven approach. | ABOUT THIS ROLE We’re looking for a strategic, customer-obsessed Senior Customer Success Manager to partner with our most strategic accounts and help build the function. In this role, you’ll work closely with senior product, chief of staff and L&D leaders at Microsoft, Google, Capital One, and McKinsey guiding them to success while surfacing critical insights to shape our roadmap. You will be the primary advocate for our customers, ensuring they are wildly successful with our product. This is a unique opportunity to get in on the ground floor, have a massive impact, and grow your career as our company expands. You’ll report to the Enterprise Sales Leader and collaborate cross-functionally with Sales, Product, and Marketing to design a world-class customer experience during a pivotal growth moment at Reforge. WHY THIS ROLE MATTERS Impact - You’ll be among the closest to our customers, influencing product strategy and go-to-market initiatives with your insights. Network - Work directly with leaders at top-tier tech companies, helping them solve some of their most complex product challenges. Creativity - You’ll have room to test and scale new ideas across a growing, high-caliber customer base. Inflection Point - Join at a key growth stage as we scale new AI tools and move toward profitability. WHAT YOU'LL DO Become a product expert: You'll develop a deep understanding of our product and its capabilities to guide customers toward their desired outcomes. Develop and implement engagement strategies: You’ll create and execute proactive communication plans, host onboarding and activation, and develop resources to drive product adoption and demonstrate value. Be the voice of the customer: You will act as a critical feedback loop between our customers and our product, engineering, and marketing teams, directly influencing our product roadmap. Monitor customer health: You’ll track key metrics (like product usage, satisfaction, and overall sentiment) to identify risks and opportunities, taking proactive steps to ensure customer retention. Build scalable processes: You will have the unique opportunity to build the systems, playbooks, and best practices that will serve as the foundation for the team. Champion customer stories: You'll identify and cultivate customer advocates to generate case studies, testimonials, and referrals. Own strategic relationships - Lead high-touch engagement with key accounts, serving as a trusted advisor to senior leaders. WHAT WE'RE LOOKING FOR 5+ years in a customer-facing role, ideally in a fast-paced startup environment Experience managing Enterprise accounts in a CSM or consultative role Proven ability to build trust with senior leaders and understand their goals and challenges Strong prioritization and organizational skills - you know how to manage time across many accounts An excellent communicator: You can articulate complex ideas clearly and concisely, both verbally and in writing. Data-driven approach; familiarity with CRM tools is a strong plus A self-starter who thrives on autonomy and takes initiative Comfortable collaborating cross-functionally and influencing without authority Motivated by growth - yours, your team’s, and your customers’ Track record of driving KPIs like gross/net dollar retention and customer expansion BENEFITS The internal mission of Reforge is to create an environment where you create the best work of your career. In order to do that we offer: Remote-first & Flexible - Everyone does their best work in different environments. We operate as a distributed-first team and offer financial support that enables you to create the schedule and environment that fits to you. We also ask that every employee block off 2-3 hours of daily “deep work,” ensuring that you always have uninterrupted time and can keep a schedule that enables you to do your best work. Top-tier Healthcare - Medical - Choice of PPO 500, PPO 250, or HDHP 3300 with a max coverage of 100% of premiums for employees and 70% for dependents. Dental & Vision - 99% of premiums for employees, and up to 70% for dependents. Health Savings Account - For those that choose to enroll in the HDHP, includes semi-monthly company paid contributions. Competitive Compensation - Salary + equity package aligned with top-tier tech companies. 401(k) - We offer the opportunity for you to contribute to a 401k directly from your paycheck. Flexible PTO - Having plentiful “off the grid” time is a key to doing your best work. We offer flexible PTO. Take time when you need it. Everyone must take at least 10 days per year, and we highly encourage more. …and much more COMPENSATION We have built a data-driven Compensation Philosophy at Reforge, with the intent of enabling all employees to do their best work. When setting compensation for each role, we use bands that include a target salary; on occasion we will extend an offer above or below the target if the skills presented in the interview process show spikes or peaks—but this is rare, and the highest likelihood is that your offer will be at target. The target salary for this role is $156,200- $179,630 total OTE. Equity is also included and will be discussed during the interview process. OUR COMMITMENT TO DIVERSITY, EQUITY, AND INCLUSION At Reforge, we believe that diverse teams build better products—and a better future. We're committed to creating an environment where people of all backgrounds, identities, and experiences can thrive. This means: Proactively seeking out diverse talent and reducing bias in our hiring process Fostering a culture of inclusion where every voice is heard and valued Continually learning and evolving our practices as we grow We know that building an equitable workplace is an ongoing effort, not a one-time initiative. We're committed to doing the work—and to holding ourselves accountable along the way. If you’re excited about this role but don’t meet every single qualification listed, we still encourage you to apply. We believe skills can be developed and potential can’t always be captured on a resume.

Leading social media strategy, execution, and optimization for multiple clients, with a focus on performance metrics and platform best practices. | Extensive experience in social media strategy, particularly with Meta platforms, and strong analytical skills for performance measurement and reporting. | About the role Location: Remote within the USA in either the Eastern or Central time zones (the client is based in New York City & London). Occasional travel to New York City 1-2x per year for strategy planning and business review meetings. Role Type: Part-time (estimated at 20 hours per week on average) Chartis is seeking a Senior Paid Social Media Manager with deep, hands-on expertise in Meta Ads Manager to lead paid campaign strategy, execution, and optimization for a key client. The candidate must be highly experienced in developing innovative, platform-appropriate social paid campaign strategies while executing and enhancing ongoing social media programs throughout the year The Paid Social Media Manager is accountable for helping key clients achieve increased marketing efficiency and effectiveness through social media, while improving key performance metrics such as brand engagement, audience growth, traffic quality, lead generation, and conversion outcomes (app installs and engagements). This role develops social media strategies and activation plans while working with both senior and junior team members to design, implement, and optimize social initiatives based on client needs primarily across B2C engagement and potentially some B2B. Technologies include social and paid media platforms, content and creative workflows, analytics and reporting tools, and social listening solutions. Duties and Responsibilities Client Leadership & Collaboration Accountable for owning client relationships related to social media; work directly with client to understand needs and translate them into effective strategies and campaigns. Meet weekly with clients to provide performance updates, insights, and forward-looking recommendations. Act as the key point of contact with client’s creative partner agency to ensure alignment and performance across integrated campaigns. Social Strategy & Planning Own social strategy for assigned account; connect business objectives to audience insights, channel roles, campaign architecture, media budget planning, content architecture, ad type, a/b testing, and measurement plans. Secondary accountability for creator or community approaches as relevant. Lead client discussions and presentations; communicate a clear point of view, build alignment, and serve as a trusted strategic partner, not just a vendor. Translate broader marketing plans into social first activations, and ensure social is integrated with other paid media channels, creative, and app and landing page experiences. Act as a thought leader in identifying innovative, social-first opportunities to improve client programs throughout the year. Platform Execution & Optimization Oversee the implementation, execution, and optimization of social media programs across multiple clients and platforms. Support teams in analyzing performance of existing social campaigns, providing recommendations to optimize, test, and scale initiatives to improve results. When needed, be hands-on in managing social platforms or campaigns to ensure quality, speed, and performance. Provide ongoing guidance on platform best practices, emerging formats and tactics, and evolving social behaviors. Measurement, Insights & Reporting Define KPI requirements and social measurement frameworks aligned to client objectives (from awareness through app installs). Lead performance analysis and insight generation, translating data into clear optimization recommendations and test plans. Support the creation and evolution of reporting templates, dashboards, and decks for client-facing and internal reviews. We primarily use Google Slides with Looker and ad platform-connected Google Sheets data sources. Ensure consistent and accurate use of analytics, reporting, and social management tools across accounts. Qualifications 8 to 10+ years of experience in social media strategy, planning, and execution, preferably within an agency or consultancy environment supporting multiple clients. Deep expertise in Meta platforms (Facebook, Instagram, Reels), including strategy development, performance optimization, campaign architecture, and platform best practices. Proven experience working across,or working closely with, additional social and digital platforms such as LinkedIn, TikTok, YouTube, Pinterest, and X, with the ability to adapt strategy by platform. Strong ability to translate client business and marketing objectives into actionable, measurable social media strategies and activation plans. Demonstrated experience leading senior-level client conversations, presenting insights and recommendations, and acting as a trusted strategic partner. Advanced understanding of social media measurement, KPI development, and performance analysis tied to awareness, engagement, traffic quality, and conversion outcomes. Hands-on experience with social media management, analytics, and reporting tools (e.g., Meta Business Suite, Meta Ads Manager, platform-native analytics, GA4, Looker or Data Studio). Strong analytical skills with the ability to synthesize data into clear insights, optimization recommendations, and test-and-learn plans. Experience providing strategic direction and feedback to creative and content teams to ensure platform-appropriate, performance-driven social output. Ability to mentor and guide junior team members, enforce consistent ways of working, and maintain high standards of quality and accountability. Excellent written, verbal, and presentation skills, with the ability to create clear, compelling client-facing materials. Preferred Experience: Experience working with Arts & Culture, Analyzing and using data from mobile measurement platforms (MMP) like AppsFlyer to measure campaign performance. Experience developing and optimizing app install, engagement, and retention campaigns. Familiarity with social listening and cultural insights tools. Experience with creator, influencer, or community programs.