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Manage and coordinate high-volume seasonal hiring projects, ensuring timely delivery and stakeholder alignment. | Minimum of 5 years of project management experience, proficiency in Smartsheet, Google Workspace, and deep understanding of high-volume talent acquisition. | The Talent Acquisition Expert Network Project Manager will serve on the Program Management team as a key project manager for the hiring team supporting the seasonal tax workforce in the US and Canada. This role exists to ensure the flawless, timely preparation and management of hiring season, which includes bringing on approximately 17,000 virtual experts, staffing retail stores, office locations nationwide. This is a long term 6+ month contract role that work work fully remote! Candidates must be willing to work PST hours. The ideal candidate will provide meticulous, autonomous project management support in a high-velocity, complex environment, ultimately driving the process that ensures we deliver on a core business objective: helping millions of customers do their taxes with confidence. Key Responsibilities The Project Manager will be responsible for driving synchronization and clarity across a matrixed, cross-functional organization: Project Governance & Tracking: Manage the Expert Network's master schedule for specific workstreams, ensuring all milestones are tracked, dependencies are clear and risks are proactively flagged. Discovery and Recommendation: Proactively conduct deep-dive discovery, gather qualitative and quantitative information from disjointed systems and stakeholders and synthesize findings to create actionable recommendations for project strategy, process improvements, and executive decision-making. Stakeholder Communication: Develop and execute streamlined share-out mechanisms to keep Executive Leadership, Talent Acquisition Managers, Expert Network Directors, and workstream contributors aligned and informed across multiple timezones. Process Engineering: Facilitate process mapping and deep-dive meetings, meticulously documenting new and evolving hiring strategies and workflows as they are determined. Strategic Insight: Drive the identification of process and strategy gaps, leveraging a deep understanding of a high-volume, seasonal hiring funnel to propose solutions and ensure a scalable hiring machine. Risk & Decision Management: Identify, assess, and escalate key project risks and decisions that require immediate attention from leadership to prevent impact on hiring targets. Cross-Functional Partnership: Rapidly build trust and solid working relationships with critical partner teams, including Technology, Marketing, Compensation, and the Recruiter team. Success Metrics (KPIs) Success in this role will be primarily measured by: On-time delivery of Expert Network program projects and key workstream milestones. Achieving target internal stakeholder satisfaction for program clarity and support. Demonstrating proactive risk mitigation that prevents delays in critical hiring season preparation. Minimum Experience & Education Education: Bachelor's Degree. Experience: Minimum of 5 years of progressive project or program management experience, specifically within the Financial Technology or a high-volume Talent Acquisition/Hiring environment. Technical & Functional Skills Project Management Tools: Expert proficiency in Smartsheet is required. Collaboration Suite: High proficiency with Google Workspace (Slides, Docs, Sheets, and Google Forms). Process Mapping: Experience with white-boarding/design tools (e.g., Miro) is a plus. Talent Acquisition Acumen: Deep understanding of the end-to-end high-volume hiring life cycle, including sourcing, vetting, and onboarding logistics for a massive seasonal workforce. Critical Behavioral Traits (Must-Haves) Given the unique environment, the Project Manager must be: A Proactive Problem-Solver: Possesses an ability to seek and suggest solutions autonomously based on data and thorough discovery before escalating issues. Highly Resilient: Comfortable navigating a complex network, working with disjointed systems, and managing competing priorities across multiple hiring initiatives. Exceptional Influencer: Able to build partnerships and exert influence without direct authority over team members. Comfortable with Ambiguity: Highly adaptable, able to pivot quickly, and manage projects in an environment where strategies and systems are frequently changing. Organization: Talent Solutions RPO Hourly Rate: 60-65/hr. Incentive (if applicable): Not Incentive Eligible Benefits: ManpowerGroup offers a comprehensive benefits package to include Medical, Dental, Life insurance and Disability for Staff and Consultants, as well as 401K. ManpowerGroup is proud to be an equal opportunity affirmative action workplace. We celebrate diversity and are committed to providing an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, citizenship, marital status, pregnancy (including childbirth, lactation and related medical conditions), age, gender, gender identity or expression, sexual orientation, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status. A strong commitment is made by each employee and is necessary to ensure equal employment opportunity for all. ManpowerGroup is an inclusive workplace that will recruit, hire, train, and promote persons of all job titles, and ensure all other personnel actions are administered without regard to non-merit-based characteristics of individuals. Reasonable accommodation during the interview process can be provided. Contact rpotalentacquisition@manpowergroup.com for assistance.
Lead and develop talent attraction strategies, build pipelines, and collaborate with marketing and stakeholders to meet hiring goals. | 6+ years in talent acquisition, leadership experience, strategic planning skills, and familiarity with ATS and HR technologies. | Talent Attraction is an enterprise Talent Acquisition team focused on top of funnel attraction activities in support of priority hiring needs across Nordstrom Stores, Rack Stores, Supply Chain, and Corporate. This team leverages market expertise and high impact sourcing, programs, and market-based outreach strategies to secure candidates for our priority hiring needs, in partnership with our full-cycle recruiting teams. A day in the life… • Provide strategic vision, leadership, and coaching to a team of talent sourcers and recruiting specialists to enhance team capabilities and drive business outcomes. • Own attraction strategy for priority roles (front line through leadership), translating hiring goals into localized plans in partnership with TA leaders, HRBPs, and business stakeholders. • Lead the team to build and manage pipelines through community outreach, sourcing, job boards, events, and partnerships; optimize channel mix using funnel data and market insights. • Collaborate with Talent Marketing on campaigns ensuring marketing materials and postings adhere to guidelines and maintain a consistent, inclusive brand voice. • Leverage technology to scale outreach and long-term engagement • Establish and share out attraction KPIs (apply rate, cost-per-hire, conversion) and leverage these to guide strategies. You own this if you have… • 6+ years of talent acquisition experience to include deep subject matter expertise in sourcing, localized recruiting programs, and talent marketing campaigns that convert passive talent pipelines for niche and scaled-hiring into successful candidates • 3+ years of talent acquisition leadership experience with a successful track record of team transformation through coaching and skill-building • Experience developing talent attraction strategies and roadmaps that align hiring priorities with business needs • Experience hiring for distributed locations in retail, supply chain, or similar industries preferred. • Skill leveraging business intelligence tools to design workflows, analyze data, diagnose opportunities, and test scenarios to improve outcomes. • Strong communication skills with ability to craft clear narratives, program updates, and executive ready material • Excellent client management skills with ability to collaborate and partner effectively with team members, colleagues, and leaders at all levels of the organization • Strong knowledge of ATS and HR technologies (Workday preferred). • Experience with AI technology and tools that enhance talent acquisition delivery desirable. Location: This is a hybrid role requiring the selected candidate to work onsite four (4) days per week and live within a commutable distance of Nordstrom's corporate offices in downtown Seattle, WA. We’ve got you covered… Our employees are our most important asset and that’s reflected in our benefits. Nordstrom is proud to offer a variety of benefits to support employees and their families, including: • Medical/Vision, Dental, Retirement and Paid Time Away • Life Insurance and Disability • Merchandise Discount and EAP Resources A few more important points... The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. There may be additional duties, responsibilities and qualifications for this job. For Los Angeles or San Francisco applicants: Nordstrom is required to inform you that we conduct background checks after conditional offer and consider qualified applicants with criminal histories in a manner consistent with legal requirements per Los Angeles, Cal. Muni. Code 189.04 and the San Francisco Fair Chance Ordinance. For additional state and location specific notices, please refer to the Legal Notices document within the FAQ section of the Nordstrom Careers site. Applicants with disabilities who require assistance or accommodation should contact the nearest Nordstrom location, which can be identified at www.nordstrom.com. Please be mindful that there may be legal notices and requirements related to this job posting that are specific to your state. Review the Career Site FAQ’s for relevant information and guidelines. © 2022 Nordstrom, Inc Current Nordstrom employees: To apply, log into Workday, click the Careers button and then click Find Jobs. Applications are accepted on an ongoing basis. Pay Range Details The pay range(s) below has been provided in compliance with state specific laws. Pay ranges may be different for other locations. Pay offers are dependent on the location, as well as job-related knowledge, skills, and experience. $103,500.00 - $175,000.00 Annual This position may be eligible for performance-based incentives/bonuses. Benefits include 401k, medical/vision/dental/life/disability insurance options, PTO accruals, Holidays, and more. Eligibility requirements may apply based on location, job level, classification, and length of employment. Learn more in the Nordstrom Benefits Overview by copying and pasting the following URL into your browser: https://careers.nordstrom.com/pdfs/Ben_Overview_17-19.pdf
Manage and coordinate high-volume seasonal hiring projects, ensuring timely delivery and stakeholder alignment. | Minimum 5 years of project management experience, proficiency in Smartsheet and Google Workspace, deep understanding of high-volume hiring processes, and ability to operate in ambiguous, fast-paced environments. | The Talent Acquisition Expert Network Project Manager will serve on the Program Management team as a key project manager for the hiring team supporting the seasonal tax workforce in the US and Canada. This role exists to ensure the flawless, timely preparation and management of hiring season, which includes bringing on approximately 17,000 virtual experts, staffing retail stores, office locations nationwide. This is a long term 6+ month contract role that work work fully remote! Candidates must be willing to work PST hours. The ideal candidate will provide meticulous, autonomous project management support in a high-velocity, complex environment, ultimately driving the process that ensures we deliver on a core business objective: helping millions of customers do their taxes with confidence. Key Responsibilities The Project Manager will be responsible for driving synchronization and clarity across a matrixed, cross-functional organization: Project Governance & Tracking: Manage the Expert Network's master schedule for specific workstreams, ensuring all milestones are tracked, dependencies are clear and risks are proactively flagged. Discovery and Recommendation: Proactively conduct deep-dive discovery, gather qualitative and quantitative information from disjointed systems and stakeholders and synthesize findings to create actionable recommendations for project strategy, process improvements, and executive decision-making. Stakeholder Communication: Develop and execute streamlined share-out mechanisms to keep Executive Leadership, Talent Acquisition Managers, Expert Network Directors, and workstream contributors aligned and informed across multiple timezones. Process Engineering: Facilitate process mapping and deep-dive meetings, meticulously documenting new and evolving hiring strategies and workflows as they are determined. Strategic Insight: Drive the identification of process and strategy gaps, leveraging a deep understanding of a high-volume, seasonal hiring funnel to propose solutions and ensure a scalable hiring machine. Risk & Decision Management: Identify, assess, and escalate key project risks and decisions that require immediate attention from leadership to prevent impact on hiring targets. Cross-Functional Partnership: Rapidly build trust and solid working relationships with critical partner teams, including Technology, Marketing, Compensation, and the Recruiter team. Success Metrics (KPIs) Success in this role will be primarily measured by: On-time delivery of Expert Network program projects and key workstream milestones. Achieving target internal stakeholder satisfaction for program clarity and support. Demonstrating proactive risk mitigation that prevents delays in critical hiring season preparation. Minimum Experience & Education Education: Bachelor's Degree. Experience: Minimum of 5 years of progressive project or program management experience, specifically within the Financial Technology or a high-volume Talent Acquisition/Hiring environment. Technical & Functional Skills Project Management Tools: Expert proficiency in Smartsheet is required. Collaboration Suite: High proficiency with Google Workspace (Slides, Docs, Sheets, and Google Forms). Process Mapping: Experience with white-boarding/design tools (e.g., Miro) is a plus. Talent Acquisition Acumen: Deep understanding of the end-to-end high-volume hiring life cycle, including sourcing, vetting, and onboarding logistics for a massive seasonal workforce. Critical Behavioral Traits (Must-Haves) Given the unique environment, the Project Manager must be: A Proactive Problem-Solver: Possesses an ability to seek and suggest solutions autonomously based on data and thorough discovery before escalating issues. Highly Resilient: Comfortable navigating a complex network, working with disjointed systems, and managing competing priorities across multiple hiring initiatives. Exceptional Influencer: Able to build partnerships and exert influence without direct authority over team members. Comfortable with Ambiguity: Highly adaptable, able to pivot quickly, and manage projects in an environment where strategies and systems are frequently changing. Organization: Talent Solutions RPO Hourly Rate: 60-65/hr. Incentive (if applicable): Not Incentive Eligible Benefits: ManpowerGroup offers a comprehensive benefits package to include Medical, Dental, Life insurance and Disability for Staff and Consultants, as well as 401K. ManpowerGroup is proud to be an equal opportunity affirmative action workplace. We celebrate diversity and are committed to providing an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, citizenship, marital status, pregnancy (including childbirth, lactation and related medical conditions), age, gender, gender identity or expression, sexual orientation, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status. A strong commitment is made by each employee and is necessary to ensure equal employment opportunity for all. ManpowerGroup is an inclusive workplace that will recruit, hire, train, and promote persons of all job titles, and ensure all other personnel actions are administered without regard to non-merit-based characteristics of individuals. Reasonable accommodation during the interview process can be provided. Contact rpotalentacquisition@manpowergroup.com for assistance.
Assist clients by managing requests, coordinating details, and ensuring a positive experience from start to finish. | No specific industry experience required; focus on organization, communication, and customer care; training provided. | Are you looking for a remote role that offers flexibility, structure, and meaningful interaction — without sacrificing balance? Were seeking a Customer Experience Assistant to support clients by helping manage requests, coordinating details, and ensuring a smooth, positive experience from start to finish. This role focuses on organization, communication, and thoughtful customer care. This opportunity is ideal for individuals seeking flexible remote work, including career changers, parents, caregivers, or those re-entering the workforce. No previous industry experience is required — training and ongoing guidance are provided. Key Responsibilities Communicate with clients through email, phone, and messaging platforms Assist with inquiries, updates, and adjustments in a timely and professional manner Provide thoughtful, client-focused support based on individual needs Maintain accurate and organized client records Follow up to ensure client satisfaction and continuity of service Collaborate with internal tools and systems to support daily operations This Role Is a Good Fit If You Enjoy helping others and providing reliable support Are organized, detail-oriented, and dependable Feel comfortable using basic technology and learning new systems Are able to work independently in a remote environment Value flexibility and work-life balance Experience in customer service, hospitality, administration, retail, or caregiving is helpful, but not required. What We Offer Fully remote, work-from-home position Flexible scheduling options (part-time or full-time availability) Structured training and onboarding Ongoing team support and resources Opportunity for professional growth at a comfortable pace Schedule Flexible — set your availability based on your needs Why Consider This Opportunity This role allows you to develop transferable skills, earn income, and maintain flexibility — making it a strong option whether you're exploring a new direction, balancing personal responsibilities, or seeking a remote role with purpose.
Lead analytics projects, translate data into actionable insights, and influence strategic decisions across teams. | Requires 8+ years in analytics or insights, proficiency in SQL, data visualization, data modeling, and experience with experimentation and predictive modeling. | About the Role: As the Lead Analyst of User Analytics & Insights within our New Markets (Expanded Core) vertical, you will play a pivotal role in shaping strategy through data. Reporting directly to the Director of User Analytics & Insights, you will serve as a thought partner to cross-functional leaders and drive high-impact decision-making. This role requires both technical expertise and strategic storytelling, with ownership of analytics processes that translate insights into actionable strategies that move the business forward. This is a full-time role that can be held from one of our US offices or remotely in the United States. Role Responsibilities: Analytical Leadership: Act as a strategic thought partner to General Managers, Product, Marketing, and Engineering teams, using insights to drive measurable business impact. Lead analytics project management, setting priorities and ensuring alignment with business objectives. Communicate complex technical concepts clearly to non-technical stakeholders, ensuring data-driven decisions always prioritize the customer experience. Turn insights into action by designing initiatives, influencing roadmaps, and helping teams operationalize data-driven strategies. Data Manipulation and Storytelling: Leverage SQL and visualization tools (e.g., Hex, Grafana) to manipulate data and deliver accurate, meaningful analysis. Build and maintain automated KPI dashboards and monitoring reports to track performance. Partner with business and engineering teams to design and deploy analytical solutions. Improve data quality and maintain scalable, well-documented analytics processes for long-term reusability. Translate analytical findings into clear business narratives and recommended next steps that inspire action. Experimentation and Predictive Modeling: Own the end-to-end experimentation process, collaborating with product and marketing on test design and execution. Develop predictive models to uncover user segmentation, identify behavioral insights, and proactively recommend actions that drive growth and engagement. Minimum Requirements: 8+ years of experience in analytics, insights, or strategy roles. Expertise in data visualization and dashboard creation. Strong proficiency in SQL for data manipulation and analysis. Experience with data modeling Proven ability to translate insights into action by driving strategies, initiatives, and measurable outcomes. Demonstrated success working cross-functionally with multiple stakeholders to influence change and impact business direction. Skilled at analytics project management and prioritization. Hands-on A/B testing and experimentation experience. Experience with machine learning techniques and predictive modeling to identify trends, segment users, and guide strategy. Strong presentation skills with the ability to translate technical concepts for non-technical audiences. Comfort using Google Sheets for collaboration and analysis. Ability to thrive in a fast paced environment. Preferred Requirements: Experience with dbt data modeling Prior experience blending commercial strategy with data insights. Experience working with retail analytics Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $151,223-$170,653 . Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
Lead analytic support and insights for Food & Beverage clients, managing senior inquiries, and collaborating with sales teams. | Over 5 years of experience in Food/CPG insights, client support, SQL skills, and leadership in analytic engagements. | About the Role: As an Analytics Lead within the Analytics, Insights, & Measurement (AIM) team at Fetch, you will be instrumental in driving analytic support and insights across the Food & Beverage vertical. Reporting to a Director, Analytics, Insights, and Measurement, you will leverage your extensive knowledge of Food and CPG Insights, and client support to take ownership of analytic processes and become the go-to Analytics contact for Sales counterparts. This is a full-time role that can be held from one of our US offices or remotely in the United States. Role Responsibilities: Analytic Leadership: Take ownership as the DRI (Directly Responsible Individual) for all partners within a designated sub-vertical. Act as the primary Analytics contact for Sales managers, requiring little oversight from the Analytics Director and Senior Director. Support your team and effectively manage the capacity of your peers to ensure deadlines are met and projects are properly prioritized. Client Support and Insights: Utilize extensive knowledge of Fetch's offerings to impact partner performance positively. Independently manage senior-level partner questions, demonstrating a high level of expertise in Food & Beverage data and insights. Lead analytic engagement during client calls, showcasing experience in client interaction, objection handling, and problem resolution. Data Manipulation and Storytelling: Manipulate data effectively using SQL, ensuring accurate and insightful analysis. Craft compelling narratives and insights, effectively communicating analytic findings to both technical and non-technical stakeholders in a way that leads to clear recommendations and proposed next steps. Influence and Representation: Influence Sales verticals to run campaigns better suited to hitting partner KPIs, driving strategic alignment. Collaborate in crafting narratives for Quarterly Business Reviews (QBRs), providing valuable insights into Fetch performance. Minimum Requirements: 5+ years experience in Food and/or CPG, Insights, and client support. Proven experience leading and managing analytic engagements with sales teams. Strong SQL skills for data manipulation and analysis. Exceptional storytelling abilities. Strategic thinking with the ability to independently manage senior-level inquiries. Experience representing analytics teams in cross-functional settings. Experience automating insights via AI enabled tools Compensation: At Fetch, we offer competitive compensation packages including base, equity, and benefits to the exceptional folks we hire. The base salary range for this position is $118,238-$127,230. Discover our benefits and how our employees live rewarded at https://fetch.com/careers.
Identify and pursue new customer opportunities, develop sales pipeline, and build market relationships in the food & beverage industry. | 5+ years in business development or technical sales, experience in manufacturing or automation industries, ability to communicate technical concepts, and willingness to travel. | Sharpe Engineering & Equipment is seeking an experienced Business Development Manager to drive growth by identifying, pursuing, and securing new customer relationships across the food & beverage industry. This outward-facing sales leader will focus on opening doors with prospective clients, developing early-stage opportunities, and expanding Sharpe’s footprint across process, packaging, automation, and compliance solutions. You’ll work closely with Engineering, Controls, and Project Management to uncover client needs, shape high-level technical solutions, and transition new customers into long-term partnerships. This role is critical to Sharpe’s growth strategy and reflects our Core Values: Integrity, Collaboration, Responsibility, Commitment to Stakeholders, and People-Centric Focus. Key Responsibilities New Business Development Identify, target, and pursue new customer opportunities aligned with Sharpe’s ideal client profile. Develop and execute prospecting strategies across targeted markets, identified geographies, and customer segments. Initiate and manage early-stage conversations with decision-makers and influencers. Qualify leads and opportunities based on technical fit, budget, and strategic alignment. Sales Pipeline & Opportunity Development Build and maintain a robust pipeline of new business opportunities. Lead discovery meetings to understand customer challenges and identify Sharpe solutions. Partner with technical and engineering teams to develop high-level solution concepts. Advance opportunities through proposal and contract stages. Market & Relationship Development Represent Sharpe at industry events, trade shows, and networking functions. Build relationships with industry partners, vendors, and influencers to generate leads. Monitor market trends, competitor activity, and emerging opportunities. Handoff & Collaboration Successfully transition new clients to an Account Manager – Technical Sales once established. Ensure a smooth handoff with full documentation of client expectations and opportunities. Collaborate closely with internal teams to ensure strong first-project execution. Why Join Sharpe? Sharpe Engineering & Equipment is growing, and this role puts you at the front edge of that growth. As a Business Development Manager, you’ll have the freedom, support, and technical backing to open doors, create opportunities, and help shape Sharpe’s future client base. You’ll love Sharpe if you: Thrive on identifying new opportunities and starting relationships from the ground up. Want to sell complex, high-value engineering solutions, not commodity products. Are supported by a respected brand, experienced technical teams, and have a strong delivery reputation. Value autonomy while still working as part of a collaborative, high-performing team. At Sharpe, hunters aren’t left on an island. You’ll be backed by deep technical expertise, clear handoff processes, and leadership that values smart growth over volume. If you’re motivated by building something new, seeing your impact quickly, and contributing to long-term company success, Sharpe offers a powerful platform to win. What We’re Looking For Bachelor’s degree in engineering, Business, or related field preferred. 5+ years of experience in business development, technical sales, or consultative selling. Demonstrated success generating new business in food & beverage, manufacturing, or automation industries. Strong hunter mentality with disciplined prospecting and follow-through. Ability to communicate technical concepts at a high level to non-technical stakeholders. Proficiency with CRM tools and pipeline management. Willingness to travel up to 40–50%. Sharpe Engineering offers a comprehensive benefits package designed to support your health, well-being, and work-life balance. Our benefits include paid time off (PTO) plus 10 paid holidays, a flexible work schedule, and medical, dental, and vision insurance. We also provide short-term and long-term disability coverage, as well as life insurance, helping ensure peace of mind for you and your family. Sharpe Engineering & Equipment is an Equal Opportunity Employer.
Supporting HR operations, onboarding, and process improvements within a nonprofit organization. | 7+ years of HR experience with strong skills in HRIS, onboarding, and stakeholder coordination, but lacking specific experience in supporting high-growth engineering teams or strategic HRBP roles. | Overview Working at Atlassian Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Responsibilities Overview We are seeking a Senior Human Resources Business Partner (HRBP) to join our team partnering with the Engineering organization at Atlassian. You will play a pivotal role in developing and aligning our people strategy with the goals of our Engineering teams, enabling us to scale and deliver best-in-class products and services. You will coach leaders to build world class engineering teams, lead transformation and unlock constraints to drive the business forward. The ideal candidate brings commercial acumen, a strategic mindset, and a proven ability to influence and drive change in a collaborative, solutions-oriented way. You will operate across all levels - from strategy to execution - navigating ambiguity and proactively solving complex problems to help our Engineering teams thrive. Responsibilities Strategic Partnership: Collaborate with Engineering leadership to develop and execute a people strategy and roadmap aligned to the Engineering vision and long-term objectives. Business Enablement: Operate as a trusted advisor, leveraging analytics and data to inform strategic decisions and drive business outcomes. Program Management: Lead the end-to-end delivery of people programs, ensuring alignment with Engineering’s needs and operational excellence. Organizational Design: Architect the future organization model, considering product strategy, revenue growth, geographical footprint, and our digital-first vision. Change Leadership: Drive organizational design, workforce planning, and change management initiatives to support growth and scalability. Coaching & Development: Coach senior leaders through organizational challenges, talent strategies, and leadership development. Collaboration: Partner with Centers of Excellence (COE) to bring craft expertise to the business and engage proactively to solve problems. Data-Driven Insights: Utilise people analytics to provide actionable insights, trends, and recommendations to guide planning and measure success. Candidate Profile Experience: 10+ years in HR, with a proven track record as a Business Partner supporting high-growth, global Engineering or technical organizations. Business Acumen: Strong ability to translate business strategy into practical people strategies that deliver business impact. Team Player and Influencer: Demonstrated ability to build strong, trusted relationships and to effectively collaborate and influence in order to deliver impact across geographically distributed stakeholders and teams. Problem Solving: Self-starter who thrives in ambiguity, proactively identifies and solves complex problems, and delivers measurable impact. Strategy to Execution: Comfortable operating up and down the ladder, from high-level strategy to hands-on execution, and able to juggle multiple work streams in a fast-paced environment. Leadership: Experience partnering and coaching senior leaders to navigate and lead change and business transformation Learn-It-All Mindset: Demonstrates a passion for continuous learning, adaptability, and a willingness to embrace new technologies—including AI—to drive innovation and growth Qualifications Compensation At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are: Zone A: $189,000 - $246,750 Zone B: $170,100 - $222,075 Zone C: $157,500 - $205,625 This role may also be eligible for benefits, bonuses, commissions, and equity. Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter. Benefits & Perks Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits. About Atlassian At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together. We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines. To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them. To learn more about our culture and hiring process, visit go.atlassian.com/crh.
Manage client relationships, onboard and train clients, monitor account health, and support renewal efforts. | Requires 2-4 years in account management or client roles, fluency in English and French, experience with ticketing systems and live chat support, and strong communication skills. | Location: Remote (Canadian Time Zone) Reports to: Customer Success Manager Role Overview We are seeking a Account Manager who will take ownership of client relationships and ensure their long-term success and satisfaction. The ideal candidate will be fluent in English and French and will play a key role in onboarding, training, and supporting our clients throughout their journey with Parent™. You will act as the main point of contact for assigned accounts, ensuring smooth adoption, proactive engagement, and ongoing value realization. Key Responsibilities Serve as the primary point of contact for assigned client accounts, managing relationships in both English and French. Lead onboarding and training sessions for new clients, ensuring they are fully equipped to use the Parent™ system effectively. Drive customer success and satisfaction by proactively engaging with clients to ensure their goals are met. Monitor account health, usage, and engagement to identify opportunities for improvement and growth. Provide chat support to assist clients with quick inquiries and ensure timely resolutions. Address client inquiries and coordinate with internal teams (technical, product, and support) to resolve any issues promptly. Maintain accurate and up-to-date account information in the CRM. Partner with cross-functional teams to share feedback, resolve client issues, test and open support tickets, and follow up with the development team to ensure timely resolution and an enhanced client experience. Support renewal and retention efforts by maintaining strong, trust-based relationships with clients. Bachelor’s degree or equivalent experience in Account Management, Customer Success, or a related field. 2–4 years of experience in account management or client relationship roles, preferably in SaaS or technology-based companies. Proven experience with ticketing systems and live chat support. Fluent in English and French (spoken and written). Strong communication, organization, and problem-solving skills. Proactive, customer-focused mindset with the ability to manage multiple priorities.
Developing and improving product operations processes, tools, and standards to support scalable product management and launches. | 8+ years in Product Operations or similar, 2+ years in people management, experience in scaling processes, and collaboration with product and engineering teams. | This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Group Product Operations Manager - REMOTE. In this vital role, you will drive the development and optimization of product operations, ensuring that our partner's product organization can deliver effectively on its strategic goals. You will collaborate closely with multiple teams to enhance processes, improve execution, and raise operational standards. This role is essential in shaping the way products are managed and launched at scale, impacting nearly 100,000 customers across various industries. If you thrive at the intersection of strategy and execution, this opportunity will allow you to leave a significant mark on a growing organization. \n Accountabilities Design and continuously improve core processes and operating standards for product operations. Define and evolve product planning, building, launching, and review processes at scale. Develop a hands-on understanding of product suite and workflows to support Product Managers. Build and maintain tools for consistent product execution across the organization. Translate strategic leadership initiatives into clear execution models. Establish quality standards for product documentation and team rituals. Define collaboration processes with stakeholders like Product Marketing and Support. Ensure effective internal communication regarding product launches and updates. Lead change management for new systems, ensuring smooth adoption and measurable improvements. Manage and evolve the Product Operations tool stack for effective workflows. Lead and develop a team of Product Operations managers. Requirements 8+ years of experience in Product Operations, Product Management, or similar roles. 2+ years of experience in people management, including hiring and coaching. Proven experience in scaling product development processes and operating frameworks. Ability to design and implement systems and workflows adopted across large teams. Strong strategic thinker with hands-on execution capability. Experience collaborating with Product, Engineering, Design, and Support teams. Demonstrated ability to drive alignment and influence without direct authority. Excellent communication skills for creating clear narratives. Experience managing high-performing teams. Comfortable working with data and dashboards for visibility and improvement. Benefits Comprehensive health, optical, and dental care benefits. Paid time off and sick leave. Short-term and long-term disability coverage. Life insurance options. 401k contribution with eligibility requirements. A diverse and inclusive workplace culture. \n Why Apply Through Jobgether? We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1