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Lead product strategy and execution for legal tech solutions, focusing on workflow automation and AI integration, while collaborating closely with UX and engineering teams. | Over 6-8 years of SaaS product management experience, with a strong ability to learn complex domains quickly, and experience in AI initiatives and cross-functional leadership. | It's a new day with a new opportunity at 8am! About the role: We are seeking an exceptional Senior Product Manager to join 8am’s specialty legal practice management group. In this role, you will leverage artificial intelligence and automation to transform how attorneys in specialized practice areas such as Immigration and Personal Injury manage cases from initial client intake through resolution, delivering greater clarity, organization, and efficiency in their daily work. This is a strategic and hands-on role, ideal for someone who can quickly develop a strong understanding of specialty legal workflows and attorney pain points, even without a legal background, by partnering closely with domain experts and subject matter specialists while leading product strategy, customer discovery, and cross-functional collaboration. As Senior Product Manager, you will drive product strategy for specialty-focused capabilities, including workflow automation, deadline tracking, case management, document handling, and client collaboration tools. You will lead cross-functional teams within an empowered team model, working in a triad partnership with a UX Designer and Tech Lead to deliver solutions that maximize case outcomes while minimizing administrative burden. The ideal candidate is passionate about creating customer value, learns new domains quickly, and has a track record of delivering AI-powered solutions that improve how people work. Experience in legal tech, regulatory environments, or other compliance-heavy industries is a plus; however, a willingness to deeply engage with the specialty legal space and advocate for practitioners is essential. About us: At 8am, our vision is to power a world where professionals thrive. We start every day on a mission to empower professionals with the most trusted, innovative technology to deliver world-class outcomes for their clients and exceptional financial results for their business. They count on our purpose-built solutions to simplify operations, ensure compliance, and fuel profitable growth, so they can focus on their clients and do more of the work that matters. Founded in 2005, 8am™ (formerly AffiniPay) is the professional business platform built to help legal, accounting, and other client-focused professionals run stronger, more profitable businesses. Today, more than 250,000 professionals across the U.S. trust 8am to help them work smarter, serve clients better, and unlock their full potential. We have been recognized as one of Inc 5000’s fastest growing companies in the U.S. for 13 years in a row, and as a result, our teams continue to grow as well! What you'll do: Product Strategy & Leadership Develop a deep understanding of the specialty legal practice management market and the needs of attorneys, paralegals, and their clients. This includes research and quantitative data analysis to identify high-value opportunities that increase 8am's competitive advantage. Lead collaborative discovery with your design and engineering partners to gain a deep understanding of customers' pain points. These may include complex case type management, form preparation and filing, tracking deadlines and expirations, collecting documents from clients, and coordinating with external agencies and parties. You will co-own the identification of problems, shaping of solutions, and delivery of outcomes. Drive the strategy and vision for initiatives, defining business cases and ROI of automating routine processes, such as document intake, status tracking, deadline management, and client notifications. Leverage an understanding of bringing AI-powered solutions to market by partnering with the AI infrastructure team to align roadmaps. This includes intelligent intake, document extraction, and workflow automation assistance. Outcome-Driven Execution Drive continuous problem-solving through data analysis, user feedback, and outcome measurement that directly measure customer value and outcomes created, such as case cycle times, document processing time, and client satisfaction. Lead cross-functional alignment around outcomes, ensuring product success is measured, progress is tracked, and corrective action is taken to reach goals. Collaborate with Product Operations, Data Intelligence, and Analytics teams to establish proper measurement frameworks and dashboards. Champion customer empathy while making strategic trade-offs when business and customer priorities conflict. Cross-Functional Leadership & Influence Effectively influence, negotiate, and articulate strategy with stakeholders at all levels to build organizational alignment around your vision. Collaborate with Product Marketing and GTM teams to develop commercialization strategies that optimize business outcomes and enhance customer value across solo practitioners, boutique firms, and high-volume practices. Partner with Customer Success and GTM to drive adoption and change management, ensuring customers realize measurable efficiency gains and ROI from automated workflows. Leverage AI to accelerate discovery, validation, and delivery cycles across the product team. Understand and influence the 8am product vision and strategy across the organization. About you: 6-8+ years of product management experience in B2B SaaS environments, with a track record of taking complex products to market, including CRM management, CRM automation, and AI initiatives, in high-growth, scaling organizations. Demonstrated ability to learn complex domains quickly and become an effective advocate for users in specialized or technical fields. Experience in legal tech, regulatory technology, compliance software, or other industries with complex workflows and regulatory requirements is a plus. Strong experience in customer discovery methodologies, with demonstrated ability to synthesize qualitative and quantitative insights into actionable product strategies. Significant hands-on experience in discovering and delivering technology products collaboratively with UX designers and engineers. Proven experience leading cross-functional initiatives without formal authority, with the ability to influence and align senior stakeholders. Strategic mindset with the ability to identify, create, and deliver growth initiatives in ambiguous environments. Business acumen with the ability to build business cases and prioritize customer needs within a business context. Strong analytical and communication skills. You should be able to develop clear, testable hypotheses and communicate complex strategies clearly to technical and non-technical audiences. Experience with agile development methodologies and modern product tools (Jira, Confluence, Figma, analytics platforms). Demonstrated experience leveraging AI tools and technologies to improve workflows, enhance decision-making, or drive innovation. Preferred Qualifications: Experience in Legal B2B SaaS or legal technology products. Deep familiarity with specialty legal practice workflows, including case management, document preparation, compliance requirements, and agency or court interactions. Additional Information The annual salary range for this position is $140,000 to $160,000. The salary range for performing this role outside of the US / Austin / California may differ. 8am is committed to offering competitive, fair and commensurate compensation and has provided an estimated pay range for this role. Actual compensation may vary based on job-related knowledge, skills, experience and education. Why 8am: At 8am, our culture is shaped by the people who bring it to life every day. Together, we build a company rooted in continuous learning, genuine community, holistic wellness, and meaningful engagement—values that empower us as individuals and unite us as a team. Our culture is grounded in our core values: Work Smart, Win Fast; Outshine Ordinary, and We Find a Way. These values drive how we serve our customers and work with each other in a collaborative, inspiring, and empowering environment, every day. Here’s how we support our 8Team: Health Insurance Coverage: We offer our 8Team a variety of medical, dental, and vision plans, designed to fit your needs, including a 100% company-paid HDHP plan for employees. Financial perks: We offer a competitive compensation and benefits package including annual bonuses, equity options and 401(k) or RRSP if in Canada, with a company match for all team members. Time for what matters: Flexible Time Off, paid holidays, and a parental leave program for our new parents. Wellness: Wellness stipends, mental health support, and one-on-one nutrition coaching. Learning and Development: Continuous learning through 8am.edu, leadership programs, professional development funds, and individually focused talent development. Giving back to the communities around us: Participate in our charitable matching gift program, paid time off for volunteer service, and company-sponsored volunteer events (both local and virtually). Engagement: Virtual and in-person team-building events, quarterly award recognition through our Rise & Shine Award of Excellence Program, and our peer-to-peer appreciation platform. At 8am, we don’t just offer benefits - we create an environment where people can thrive, grow, and make a real impact every day. Diversity, equity & inclusion at 8am: At 8am, we recognize that innovation occurs with a strong team of people who are diverse in background, personality, talent and ideas. Experience comes in many forms and ensuring a diverse and inclusive workplace where we continue to learn from each other is an integral part of our culture. We are committed to creating a welcoming and transparent environment for all that embraces those differences through education, equal access to opportunities and information, inclusionary programs, and community outreach. Security advisory: Our hiring teams at 8am are dedicated to recruiting top talent that share our passion for serving the professional services industry through innovative financial technology. As such, our Talent Acquisition Team only follows legitimate hiring practices. We will always communicate with our candidates using emails with the 8am domain and will never ask for sensitive/personal data during the application process. All interviews take place over phone call, Zoom/Google Meet or in person. All offers are communicated verbally by our Talent Acquisition Specialists with a written offer letter as a follow up.
Translate client briefs into influencer strategies, develop creator concepts, and support campaign optimization. | 5-8+ years in influencer or social strategy, strong storytelling, cross-functional collaboration, and platform knowledge. | This is a 3-6 Month Contract, part-time (20-hours/week), with the ability to to scale. We’re looking for a Strategy Lead, Influencer Marketing to turn client briefs into creator-led strategies that make people stop scrolling, start talking, and ultimately drive business outcomes. This role sits at the intersection of strategy, creativity, and culture, shaping how influencer marketing shows up across new business pitches and live client campaigns. You’ll be responsible for ideating and crafting imaginative, insight-driven creator strategies and concepts that scale across platforms and funnel stages. You’ll work within our broader Creator organization, rolling up to the VP, Client Strategy & Amplification, with direct oversight from the Director of Influencer Operations. Big ideas welcome. Wild ideas encouraged. Smart ideas required. Founded in 2008, AdParlor holds strategic partnerships with Meta, TikTok, Google, Snapchat, Pinterest, Twitter, and Linkedin. AdParlor is a subsidiary of Fluent, the nation’s largest performance marketing company (NASDAQ:FLNT) headquartered in New York City. What You’ll Do Translate client briefs into holistic influencer and creator strategies aligned to brand goals, audience insights, and platform dynamics Develop compelling creator concepts, narratives, and content frameworks that can be activated across paid, organic, and amplification strategies Lead strategic thinking for influencer-led new business pitches, including POVs, audience strategies, creator approaches, and measurement frameworks Partner closely with Sales to support new business efforts by shaping pitch narratives, strategic recommendations, and creator-led solutions that drive client confidence and close opportunities Collaborate cross-functionally with Influencer Operations, Paid Media, Client Strategy, and Sales to ensure ideas are executable, scalable, and performance-driven Stay ahead of creator trends, platform shifts, and cultural moments, then actually apply them in ways that make sense for brands Help elevate the strategic bar of the creator organization through frameworks, best practices, and thought leadership Support existing client campaigns with ongoing strategic optimization and fresh creative thinking as programs evolve 5–8+ years of experience in influencer marketing, creator strategy, or social strategy, ideally within an agency or fast-paced brand environment Detail-oriented and able to prioritize multiple deliverables to hit tight deadlines A proven ability to turn insights into smart, creative, and sellable strategies Comfortable creating highly-visual presentation slides Deep understanding of the creator ecosystem across platforms like TikTok, Instagram, YouTube, and emerging channels Strong storytelling skills with the ability to clearly articulate strategy to internal teams, Sales partners, and client stakeholders within live pitches Comfort balancing imagination with practicality. Big ideas that actually ship Experience collaborating cross-functionally with operations, amplification, client services, and Sales teams A point of view on where creator marketing is going, not just where it’s been Why This Role Matters This role helps define how we win and retain clients through creator-first thinking. You’ll directly influence how we show up in pitches, how Sales tells the story, and how brands activate creators in ways that feel authentic and drive results. Nice-to-Haves Experience integrating creators into full-funnel or paid amplification strategies Familiarity with creator measurement, performance signals, and reporting frameworks A portfolio of past creator strategies or campaigns that made clients say “Yes… immediately.” At AdParlor, we like what we do, and we like who we do it with. Our team is a tight-knit crew of go-getters; we love to celebrate our successes! In addition, we offer a fully stocked kitchen, catered lunch two days a week, and our team keeps the calendar stocked with activity-filled events. When we're not eating, playing ping pong, or planning social events, AdParlor folks can be found participating in recreational sports leagues, networking with local charities, and bonding with across teams during quarterly outings to sports games, fun dinners, and meditation classes. And we have all the practical benefits, too… Competitive compensation Ample career and professional growth opportunities Volunteer and philanthropic activities throughout the year Educational and social events The amazing opportunity to work for a high-flying performance marketing company! Hourly Rate Range: $60 - $70 per hour - The hourly rate range indicated represents the commensurate range for the skills and duties posted. Actual rates will vary depending on different factors including but not limited to the candidate’s experience, expertise, specialized skillset and location. At AdParlor, we are committed to building and fostering an environment where our employees feel included, valued, and heard. We are an equal opportunity employer and do not discriminate based on age, colour, ability, national origin, race, religion, sex, or sexual orientation. Not only are these provisions protected by provincial and federal law, embracing difference is what makes AdParlor so great. We pride ourselves on our inclusive and accessible workplace. If you need any accommodations during the interview process to make it work for you, let us know.
Own and refine revenue forecasting models for a consumption-based business, collaborating with Data Science and GTM teams, and support strategic decision-making. | Extensive experience in financial modeling, revenue forecasting, and working in high-growth tech environments, with strong Excel/Google Sheets skills. | About Us Temporal is an open source programming model that can simplify code, make applications more reliable, and help developers focus on the important things like delivering features faster. We are on a mission to be the reliable foundation of every developer’s toolbox, and are building the team that will make that happen. Our values guide us —they are present in how we show up, make decisions, and work together to make an impact. We’re curious, driven, collaborative, genuine and humble. Temporal is growing and we are looking for those who share our values, challenge 'standard' thinking, and want to influence our future. If you have a passion for improving the developer experience, building world-class open-source software and communities, and want to be a part of our amazing team, we'd love to hear from you! Summary We are seeking a highly analytical, execution-oriented Senior Finance Manager to own revenue forecasting and financial modeling for a consumption-based, high-growth business. This role is critical to how we understand, predict, and scale revenue in a usage-driven model where accuracy, iteration speed, and judgment under uncertainty matter. This role will work in close, ongoing partnership with a dedicated Data Scientist focused on consumption forecasting, combining financial judgment and GTM context with statistical modeling, usage data, and predictive analytics. Together, you will build, test, and evolve the company’s core consumption and revenue forecasting frameworks. The person in this seat must be deeply hands-on in Excel / Google Sheets, capable of building and rebuilding complex forecasting models, and comfortable iterating daily as new data, usage patterns, and GTM motions evolve. The ideal candidate has early career training in investment banking, private equity / venture capital, or revenue-focused FP&A, followed by experience supporting a technology startup during its hypergrowth period, ideally with a consumption or usage-based revenue model. You will partner closely with GTM leadership, RevOps, Data, Product, Accounting, and consumption forecasting Data Science to drive forecasting accuracy, revenue predictability, and decision-making at scale. What You’ll Do Revenue Forecasting in a Consumption Model Own the end-to-end revenue forecast for consumption-based products, including short-term (weekly/monthly) and long-range (quarterly/annual) views. Build and maintain bottoms-up forecasting models that incorporate usage drivers, customer cohorts, ramp curves, contract structures (committed vs. PAYG), and expansion behavior. Partner closely with Data Science to align financial forecasts with statistical consumption models, usage signals, and predictive outputs. Continuously refine forecasts based on actuals, usage trends, pipeline changes, and GTM performance - iteration speed and accuracy are core expectations. Deeply Hands-On With Financial Modeling Develop and maintain highly detailed financial models in Google Sheets and Excel; this role requires expert-level proficiency. Translate outputs from data science models into clear financial assumptions, scenarios, and executive-ready forecasts. Perform scenario analysis, sensitivity analysis, and stress-testing to inform pricing, packaging, and GTM strategy. Translate ambiguous or incomplete data into structured assumptions and clearly documented models. Partner Closely With GTM, RevOps, and Data Work directly with Sales, RevOps, and GTM leadership to connect pipeline, bookings, usage, and revenue outcomes. Collaborate tightly with Data Science to evaluate forecast accuracy, diagnose variance, and improve model signal over time. Analyze ARR vs. consumption dynamics, net dollar retention, expansion behavior, and usage efficiency by segment and customer cohort. Support forecasting for new GTM motions, pricing changes, and product launches. Lead headcount and tooling investment planning, partnering with functional leaders to translate growth plans into hiring roadmaps, tooling needs, and expense forecasts Operate Effectively in a Hypergrowth Environment Support a business that is scaling rapidly, where historical data is imperfect and judgment matters. Help design forecasting processes that combine data-driven rigor with financial intuition and can scale over time. Prepare materials and insights for QBRs, executive reviews, and board discussions, with a focus on revenue predictability, risk, and forecast confidence. Cross-Functional Financial Leadership Partner with Accounting on revenue recognition considerations and variance analysis tied to usage-based billing. Support annual planning, rolling forecasts, and budget updates with a heavy emphasis on revenue accuracy. Proactively identify risks and opportunities in the revenue model and communicate them clearly to leadership. What You’ll Bring Background & Experience 6-10 years of relevant experience, with early career training in one or more of the following: Investment Banking Private Equity or Venture Capital Revenue-focused FP&A or Strategic Finance at a high-growth technology company Direct experience forecasting consumption-based or usage-driven revenue is strongly preferred. Experience operating in a hypergrowth environment (rapid customer growth, evolving GTM motion, limited historical data). Technical & Analytical Skills Expert-level Excel and Google Sheets skills; must be able to independently build complex, multi-layered financial models. Strong understanding of revenue forecasting mechanics, cohort analysis, ramp modeling, and expansion dynamics. Comfort partnering closely with Data Science and Analytics teams, translating model outputs into financial forecasts and decisions. Ability to evaluate model performance, understand drivers of forecast error, and iterate assumptions accordingly. Execution & Mindset Highly iterative and action-oriented; comfortable revising forecasts frequently as new information becomes available. Strong judgment under uncertainty; able to make and defend assumptions when data is incomplete or signals conflict. Direct, clear communicator who can explain complex financial concepts to non-finance stakeholders. High ownership mentality with a bias toward accountability and results. Nice to Have Experience with SaaS and cloud metrics (NDR, usage efficiency, margin by product, CAC payback, LTV). Familiarity with tools such as NetSuite, Salesforce, Snowflake, or modern BI platforms. Prior experience working closely with Data Science teams on forecasting or predictive modeling. MBA or CFA is preferred, but not required Compensation The estimated pay range for this role is $168,000-$210,000. Additionally, this role is eligible to participate in Temporal’s equity plan. Compensation ranges reflect salary and commission compensation (when applicable) across several geographic markets. Employment offers carefully consider multiple factors, including prior experience, knowledge, expertise, skillset, market location, and job level assessed during the interview process. Employee benefits and perks below are for full-time employees, part-time or temporary positions are excluded. U.S. Benefits Unlimited PTO, 12 Holidays + 2 Floating Holidays 100% Premiums Coverage for Medical, Dental, and Vision AD&D, LT & ST Disability, and Life Insurance (Standard & Supplemental Available) Empower 401K Plan Additional Perks for Learning & Development, Lifestyle Spending, In-Home Office Setup, Professional Memberships, WFH Meals, Internet Stipend and more! International Benefits Paid Time Off (PTO) and Benefits outside the United States vary by country, and are issued in partnership with Remote.com. Additionally, Temporal offers perks to all international employees for learning & career development, a lifestyle spending account, in-home office setup (in addition to company-issued hardware), professional memberships, work-from-home meals, and access to the Calm app for mental wellness. Travel Temporal is a globally distributed, collaborative team that values opportunities for in-person connection. Occasional travel may be required for company events, team offsites, and other meaningful moments that bring us together. Additional Perks $3,600 / Year Work from Home Meals $1,800 / Year Professional Enrichment (Career Development & Professional Memberships) $1,200 / Year Lifestyle Spending Account $1,000 / Year In-Home Office Setup (In addition to Temporal issued equipment - laptop, monitor, keyboard, mouse, trackpad, and extension power cable at no cost to you) $74 / Month Reimbursement for Internet Calm App Subscription for Mental Health & Wellness Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity. Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist. We are not working with external recruitment agencies, thanks.
Manage and produce social media content, engage with community, and analyze social media performance to grow audience and engagement. | Experience in social media content creation, video production, community management, and familiarity with social media platforms and analytics. | POS-11904 What You’ll Be Doing The Short Version: We’re looking for a Senior Social Producer & Community Manager for The Hustle. This role blends strategy and execution: working crossfunctionally to set a direction for our social channels, creating original on-camera video content, repackaging existing Hustle content for new audiences to discover, and building an engaged community. The Senior Social Producer & Community Manager will be expected to drive meaningful growth for the Hustle media ecosystem. You’ll have autonomy to experiment, react to trending topics, and shape how millions of people experience The Hustle every day. What You’ll Actually Be Doing Channel Ownership: Voice our social and community channels: You’ll manage the daily posting schedule for TikTok, Reels, X, LinkedIn, and the YouTube Community tab. You hit "Publish" and you own the results. Quiet on the set: You’ll spend part of your week "in the field" (or in the studio) producing original unconventional businesses. You’re finding the stories, script them, and film them. The Remix Engine: You’ll take The Hustle newsletter and our YT deep-dives and "translate" them for social. You aren't just copy-pasting; you’re re-imagining the data for a 60-second attention span. Community "In-The-Trenches": You’ll spend time every day in the comments and Community tabs. You’re answering questions, keeping the conversation going and rewarding most engaged community members. Funnel Building: You’ll constantly be looking at the numbers, tracking what social content is best at converting viewers into newsletter and YouTube subscribers. This Job is For You If... You Love Business Stories: You see business as a source of great stories: ambition, conflict, failure, and unlikely wins — and you’re motivated to translate those stories for a broad audience You’re Tech-Fluent: You use AI to speed up the boring stuff (transcriptions, basic edits, research) so you can focus on the high-level creative. You Have "The Eye": You know what a good thumbnail looks like and you know when a hook is falling flat. You’re Scrappy: You’re comfortable experimenting with different content formats, and you’ve edited short form social content in the past with ease. You have access to resources but if you need to cover a story you can do it on your own with a few tools. Why This Role is High-Leverage You aren't just "doing social." You’re building a personal brand as a creator and storyteller within a global media company that has the scale, support, and distribution to amplify your work to millions. Pay & Benefits The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons. This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy. Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better. At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community. Annual Cash Compensation Range: $92,000—$138,000 USD We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you. If you need accommodations or assistance due to a disability, please reach out to us using this form. At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events, such as your Product Group Summit and other gatherings, to continue building on those connections. If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here. India Applicants: link to HubSpot India's equal opportunity policy here. About HubSpot HubSpot (NYSE: HUBS) is an AI-powered customer platform with all the software, integrations, and resources customers need to connect marketing, sales, and service. HubSpot's connected platform enables businesses to grow faster by focusing on what matters most: customers. At HubSpot, bold is our baseline. Our employees around the globe move fast, stay customer-obsessed, and win together. Our culture is grounded in four commitments: Solve for the Customer, Be Bold, Learn Fast, Align, Adapt & Go!, and Deliver with HEART. These commitments shape how we work, lead, and grow. We’re building a company where people can do their best work. We focus on brilliant work, not badge swipes. By combining clarity, ownership, and trust, we create space for big thinking and meaningful progress. And we know that when our employees grow, our customers do too. Recognized globally for our award-winning culture by Comparably, Glassdoor, Fortune, and more, HubSpot is headquartered in Cambridge, MA, with employees and offices around the world. Explore more: HubSpot Careers Life at HubSpot on Instagram HubSpot may use AI to help screen or assess candidates, but all hiring decisions are always human. More information can be found here. By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. Refer to HubSpot's Recruiting Privacy Notice for details on data processing and your rights.
Oversee support workforce planning, scheduling, and real-time management to optimize service levels across multi-channel support environments. | Requires 5+ years in workforce management or support operations, with experience in forecasting, scheduling, and support systems like Intercom or Zendesk. | Summary The Senior Manager of Support Operations leads workforce planning and operational readiness for a dynamic, multi-channel support organization. This role oversees a small team responsible for capacity forecasting, scheduling, reporting statistics, and real-time management to ensure service levels and efficiency targets are met across global operations. Partnering closely with Finance, HR, and executive leadership, the Senior Manager drives strategic planning, system administration, and data-driven insights that optimize staffing, resource allocation, and overall Trader experience. Key Responsibilities Develop long-term capacity plans (quarterly/annual) based on growth forecasts, seasonality, and product launches. Partner with Finance and HR to create hiring and staffing plans aligned with budget targets. Daily ticket forecasting and personnel adherence oversight. Administrate Intercom system and stay up to date on latest releases and enhancements. Maintain oversight on queue build-up and assure resources are diverted to areas in need to resolve backlogs. Build WFM strategy for multi-channel support (phone, chat, email, social, etc.) including coverage modeling by time zone. Lead strategic discussions with executive leadership on efficiency targets, staffing risks, and headcount forecasts. Administrate Assembled WFM scheduling. Maintain “what-if” modeling for surge scenarios. Manage workforce coverage and performance for a team working rotating 24/7 shifts. Oversee scheduling policies, shift bids, and agent preferences to balance efficiency and morale. Approve intraday management protocols (break optimization, queue balancing, overtime management). Set strategies for flexible staffing (e.g., part-time, on-call, work-from-home models). Track and report key metrics, such as forecast accuracy, schedule adherence, occupancy, and service level reporting for the department and Executive Leadership. Create daily team health reports for each manager (CSAT, Ticket Closures, Adherence, etc.). Identify underutilized capacity or overstaffing and propose optimization strategies. Create documentation and SOPs for forecasting, scheduling, and real-time management processes. Required Qualifications and Key Competencies 5 +years of experience in workforce management, customer service leadership, or support operations including experience in a senior management or higher level role. Proven expertise in forecasting, scheduling, and real-time management across multi-channel environments (chat, email, phone, social, etc.). Hands-on experience with WFM and support systems such as Assembled, Intercom, Zendesk, Salesforce, or equivalent platforms. Strong understanding of capacity modeling, queue management, and service level optimization in a high-growth or fast-paced organization. Demonstrated ability to build and execute long-term staffing strategies that align with business growth, financial targets, and headcount plans. Experience partnering with Finance, HR, and Operations leaders to balance cost efficiency with customer experience goals. Strong background in operational strategy, workforce management, and process optimization. Ability to translate forecasts and business objectives into actionable staffing strategies and capacity plans. Focused on aligning staffing and operational strategies to deliver exceptional customer experiences. Bachelor’s degree in Business Administration, Operations Management, or equivalent experience preferred. Preferred Skills Skilled in using data to identify trends, forecast demand, and recommend optimization opportunities. Proficient in managing WFM systems and support tools, ensuring configuration and reporting align with business needs. Experience as part of a support team in a growing, fast-paced environment. Strong multitasking and time management skills. Basic understanding of Google Suites - Include Sheets, Docs, Slides, and Forms. Company Culture & Perks Topstep is an engaging working environment which ranges from fully remote to hybrid. We foster a culture of collaboration with cameras on during meetings and a robust Slack environment for communication. Seven Company paid Holidays and generous Family Leave. Paid time off is front-loaded. Competitive 401(k) matching, health, dental, and vision insurance is offered for full time employees. Vacations are encouraged with a bonus for taking 5 consecutive days. Employee referrals are bonused. Topstep offers a food and groceries budget and contributes towards health and wellness. New Hire Base Salary Range $95,000-$125,000. Bonus: This position is eligible for a performance-based bonus as provided by the plan terms and governing documents. The compensation offered will take into account internal compensation structure and may vary depending on the candidate's geographic region, job-related knowledge, skills, and experience among other factors. Equal Opportunity Employer Topstep is an Equal Opportunity Employer. We are committed to fostering an inclusive environment where all employees and applicants are valued. All qualified candidates will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, age, disability, or veteran status, in compliance with applicable federal, state, and local laws. Interested in the role? Apply today with your resume and cover letter! At this time immigration sponsorship is not available for this position (including H-1B, STEM OPT training plans, etc.).
Own the end-to-end product for DeFi Lend, from vision to execution, including designing user experiences and operational planning. | 5+ years of product management experience, with a focus on complex financial or DeFi products, and strong technical understanding of onchain concepts. | Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. The DeFi Lend team drives Coinbase’s Lend product, offering customers a simple way to earn market-leading variable yield on their cash, powered under-the-hood by Coinbase Smart Contract Wallet and DeFi protocols like Morpho on Base. This role will bring the utility of crypto to everyday people by showcasing how crypto can make everyday financial services better. You will scale next-gen, onchain yield for millions of global customers, coordinating across teams across Coinbase What you’ll be doing Own the end‑to‑end product area for DeFi Lend, from vision and strategy through execution, launch, and ongoing iteration across mobile and web, growing and scaling this new first-of-its-kind product Partner closely with Engineering and Design to design and ship non‑custodial flows that leverage Coinbase Smart Contract Wallets and Base, including deposit, withdrawal, rewards accrual, and claim experiences that abstract protocol complexity for users. Design product experiences that make DeFi risk and reward legible for everyday customers—clearly communicating smart contract, bad‑debt, and liquidity risks, as well as variable APYs, so users can make informed decisions.. Drive integrated launch and rollout plans, including internal dogfooding, staged rollouts, global eligibility and blocklist strategy, and coordinated GTM across email, in‑app surfaces, and external channels. Ensure operational excellence post‑launch through robust observability, incident playbooks (e.g., for bad‑debt or liquidity events), and close coordination with our DeFi Borrow, Smart Wallet, and protocol partners. What we look for in you 5+ years of Product Management experience, with a track record of shipping impactful consumer or prosumer financial products at scale. Experience working on complex financial, lending, or yield‑bearing products (TradFi or DeFi) where you’ve balanced customer experience, risk, and business performance. Strong comfort with technical systems and onchain concepts—you can partner credibly with engineers and protocol experts on topics like smart contracts, vaults, flow‑of‑funds, and L2 networks (e.g., Base). Demonstrated ability to define and drive multi‑quarter product strategy: setting a clear narrative, translating it into roadmaps, and delivering measurable results against growth and revenue goals. Analytical rigor and product judgment: you’re comfortable sizing opportunities (TAM, TVL, revenue), designing experiments, and interpreting protocol and user‑behavior data to inform decisions. Demonstrated passion for cryptocurrency, financial markets, and Coinbase’s mission to increase economic freedom in the world. Nice to haves Direct experience with DeFi lending protocols (e.g., Morpho, Aave, Compound) or vault‑based yield strategies, either as a builder or an active user. Experience building “crypto‑forward” consumer products that leverage onchain primitives (smart contract wallets, L2s, composable protocols) to deliver value that isn’t possible in TradFi. Familiarity with onchain activity such as interacting with Ethereum/Base addresses, using ENS, and engaging with dApps or DeFi services via self‑custodial wallets. Experience partnering with external protocol teams and risk‑management providers, and comfort navigating token‑based incentive programs and fee structures. Pay Transparency Notice: Depending on your work location, the target annual base salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility + benefits (including medical, dental, vision and 401(k)). Base salary range shown. Total compensation also includes equity and bonus eligibility and benefits: $207,485—$244,100 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. AI Disclosure For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
Own and drive the end-to-end development of DeFi Borrow products, including strategy, roadmap, and cross-functional collaboration. | 5+ years in product management, experience with complex financial or lending products, and familiarity with onchain systems and protocols. | Ready to be pushed beyond what you think you’re capable of? At Coinbase, our mission is to increase economic freedom in the world. It’s a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform — and with it, the future global financial system. To achieve our mission, we’re seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company’s hardest problems. Our work culture is intense and isn’t for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there’s no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. The DeFi Borrow team empowers millions of customers to unlock liquidity from their crypto assets directly within the Coinbase Consumer app. By architecting the bridge between Coinbase's robust centralized platform and premier onchain lending protocols, you will deliver a simple, secure, and highly scalable DeFi borrowing experience—complete with sophisticated collateral management, real-time loan health monitoring, and effortless repayment, in service of making Coinbase the best place for people to get the most out of their crypto and access better financial services.. You will define the next generation of onchain credit products and give customers the power to access the funds they need without selling their investments. What you’ll be doing Own product area end-to-end, from vision and strategy through execution, launch, and ongoing iteration for DeFi Borrow. Define and drive the multi-year roadmap for crypto-backed loans on Coinbase, from initial borrow flows to advanced loan management, refinements, and new product surfaces across web and mobile. Set clear OKRs across multiple workstreams (e.g., loan origination, positions/loan management, balances and performance, liquidation, and observability) and drive cross‑functional collaboration to achieve them. Partner closely with Engineering to ship resilient, scalable borrowing experiences—spanning core loan workflows, loan state tracking, liquidation monitoring, and observability—while balancing speed, safety, and reliability. Work with Risk, Compliance, Legal, and Finance partners to ensure DeFi Borrow products meet regulatory, risk, and controls expectations while preserving an excellent customer experience. Maintain a rigorous operational bar through launch runbooks, on‑call preparedness, degraded‑UI strategies, and incident playbooks that keep DeFi Borrow reliable through market volatility and edge cases. Champion a “crypto‑forward” product approach—leveraging onchain data, protocols, and primitives to build differentiated borrowing experiences that could only exist in the cryptoeconomy. What we look for in you 5+ years of Product Management experience, with a track record of shipping impactful consumer or prosumer financial products at scale. Experience building or scaling complex financial or lending products (e.g., margin, credit, secured loans, DeFi borrowing) where you balanced user experience, risk, and business performance. Comfort with technical systems and onchain concepts; you can partner effectively with engineers working on smart contracts, loan workflows, and integrations with internal services and external protocols. Proven ability to define and drive multi‑quarter strategy: set a clear narrative, translate it into roadmaps and experiments, and deliver measurable results against growth and portfolio‑health goals. Strong analytical and product judgment: you’re comfortable digging into funnels, cohort behavior, risk/return tradeoffs, and market structure while still sweating UX details. User‑obsessed mindset with the ability to simplify complex financial and onchain concepts into clear, trustworthy experiences for a broad consumer audience. Nice to haves Experience working directly with DeFi lending protocols (e.g., Morpho, Aave, Compound) or onchain money markets, either as a builder or an advanced user Background in credit, risk, or capital markets, especially in secured lending or collateralized products. Experience expanding onchain ecosystems with developers, creators, or consumers (for example, launching new markets, collateral types, or integrations across ecosystems). “Crypto‑forward” experience, including familiarity with onchain activity (e.g., interacting with Ethereum addresses, using ENS, engaging with dApps, and managing DeFi positions across wallets and networks). Pay Transparency Notice: Depending on your work location, the target annual base salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility + benefits (including medical, dental, vision and 401(k)). Base salary range shown. Total compensation also includes equity and bonus eligibility and benefits: $180,370—$212,200 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations[at]coinbase.com to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here). Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here. By submitting your application, you are agreeing to our use and processing of your data as required. AI Disclosure For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment. To request a reasonable accommodation due to disability, please contact accommodations[at]coinbase.com
Manage project costs, oversee tenders and bids, and support project financials and disputes. | Experience in cost management, preferably in consultancy, with strong communication skills and relevant qualifications. | Overview As a Senior Cost Manager at Linesight, you will work with highly experienced, culturally diverse, and passionate teams nurturing a strong social dynamic and a shared sense of achievement. You will gain vast industry experience that will open doors for you, extend your skillset and expand your perspective. We will empower, support, and enable you to take real responsibility in your role so that you can take charge of your career progression with us. You will be mentored and supported by industry leaders and given the tools to grow. You will also be involved in and contribute to our business strategy as we continue to evolve. For us lasting trusted relationships are everything, both with our teams and our clients. The Opportunity In this role you will: Actively participate in the tender/bid process--from initial tender/bid documentation through analysis and reporting Manage the change management process - identifying, analyzing, approving, and implementing changes that affect the project cost Analyse tenders/bids to ensure client value for money Assist in the preparation and agreement of final accounts, including the handling of any claims to ensure the client gets best value from works undertaken Create estimates and cost plans for key client developments Oversee project spend by creating valuations and cost reports, and clearly communicate variations to your team Support nimble project management and clear decisions through excellent cost documentation and timely communication Support the settlement of construction disputes/loss and expense claims with transparency Foster top performance and growth for your employees via excellent mentorship and leadership We would love to hear from you if you: Have experience as a senior cost manager, ideally from a consultancy background Have experience in pre-contract cost management while being experienced in budget control, cost planning, preparing and initiating change forms for discussion with other project stakeholders while being knowledgeable on alternative construction materials Are chartered or are on the path to complete it. We can help Have a degree or comparable experience in a project management or construction discipline Are an excellent communicator verbally and in writing Love a dynamic environment with the opportunity to manage your own priorities and deadlines Thrive on building strong relationships with your team and clients through a shared purpose and sense of openness and fun All interviews are conducted either in person or virtually with video required. The salary range for this role is between $108,800 and $164,000 but actual salary offered is dependent on experience, skill set and education. About us Linesight is a highly successful global project and cost management consultancy that keeps clients coming back. And for that we have our people to thank. You see we’re not like the others. We’re different. Unique. It’s our fresh thinking and focus on what matters that has led to our evolving. We are on a journey working in some of the most exciting innovative sectors with some of the world’s most prestigious companies delivering major projects that deliver a more sustainable built environment. We have an open culture and a flat structure where you can expect to be treated with genuine care, respect, and empathy. With Linesight, you can truly discover the power of team! Diversity, inclusion and accessibility Linesight is committed to transparent, equal opportunity employment practices. We are building a diverse and inclusive organisation, accessible to all, based on having a safe culture which enables all our people to be their true selves. We are a people business, and we understand that the more inclusive we are, the happier our people and better our work will be. We will ensure that individuals with disability are provided reasonable accommodation to participate in the application or recruitment process and are accommodated in the workplace. If you require assistance or accommodation of any kind, please mention this in your application, we would love to hear from you!
Lead and develop Agility Robotics' social media strategy, manage cross-channel campaigns, and oversee community and content operations to enhance brand presence and support commercialization. | 7-9 years of experience in social media/digital marketing, with expertise in B2B tech or hardware, paid and organic social mastery, operational maturity, and technical fluency. | Agility Robotics is a pioneer. Our robot, Digit, is the first to be sold into workplaces across the globe. Our team is differentiated by its expertise in imagining, engineering, and delivering robots with advanced mobility, dexterity, intelligence, and efficiency -- robots specifically designed to work alongside people, in spaces built for people. Every day, we break through engineering challenges and invent new solutions and capabilities that will one day make robots commonplace and approachable. This work is our passion and our responsibility: our mission is to make businesses more productive and people’s lives more fulfilling. Partners for Productivity. Storytellers for the Future. At Agility Robotics, we aren't just building robots; we are building the future of work. Our humanoid robot, Digit, is designed to work safely alongside people in human spaces—handling the dull, dirty, and dangerous tasks so people can focus on what makes them human. We are seeking a seasoned Social Media and Digital Strategy Lead to own our digital narrative. This is not a junior execution role; it is a strategic leadership position for a storyteller with 7–9 years of experience scaling B2B, hardware, or deep-tech brands. You will be the architect of our digital presence, responsible for translating complex and changing narratives into commercial and brand value and managing the full scope of our organic and paid social ecosystems. Key Responsibilities Strategic Leadership & Long-Term Planning: Own the Roadmap: Architect a comprehensive, multi-year social media strategy that aligns with Agility’s commercial goals and brand vision. Move beyond quarterly campaigns to build a long-term digital narrative that positions Agility as the leader in humanoid robotics solutions. Audience & Channel Architecture: Define sophisticated segmentation strategies for our diverse audiences—from logistics C-Suite executives to robotics PhDs. Determine the precise role, voice, and investment level for each channel (LinkedIn, X, YouTube, Instagram). Budget Authority: Own the social media budget. Manage paid media spend, vendor relationships, and tool procurement, ensuring every dollar creates measurable impact. Campaign Direction & Cross-Functional Orchestration: Integrated Campaign Planning: Lead the social component of Tier-1 company initiatives. Partner with the Commercial Team to optimize customer announcements (e.g., GXO, Amazon) and the PR Team to maximize media moments, ensuring a cohesive message across all touchpoints. Executive & Partner Liaison: Serve as the primary social advisor to Agility leadership. Work with executives to refine their thought leadership presence and collaborate with external partners to ensure brand consistency in joint ventures. Paid Media Execution: Specific responsibility for the paid funnel in collaboration with our demand gen team. Design and execute paid social campaigns that drive B2B lead generation, brand awareness, and recruitment, optimizing for CAC (Customer Acquisition Cost) and engagement quality. Content Operations & Community Stewardship: Editorial Board: Chair the content planning process. Work closely with the Creative Team to guide the development of high-fidelity assets, writing of the master copy and ensuring visual storytelling meets the "Agility" standard of technical accuracy and approachability. Community Leadership: Oversee the community management strategy. Set the protocols for engagement, crisis response, and sentiment analysis, ensuring our brand remains responsive and human in a highly technical space. Social Listening & Intelligence: Build a reporting framework that matters. Use social listening to identify industry trends and competitive gaps, presenting quarterly insights to leadership that influence broader marketing strategies. What We’re Looking For Experience: 7–9 years of progressive experience in social media strategy and digital marketing. Industry DNA: Proven track record in Startups, B2B Tech, or Hardware. You understand the unique challenges of marketing physical products in a digital world and navigating the "stealth to scale" transition. Paid & Organic Mastery: You are equally comfortable crafting a heartfelt organic post and managing a 5-figure paid acquisition campaign on LinkedIn Campaign Manager. Operational Maturity: You have experience setting up workflows, managing editorial calendars for complex organizations, and holding cross-functional teams accountable to timelines. Visual & Technical Fluency: You can speak "engineer" and "marketer" fluently. You have a sharp eye for video/design and can give precise creative direction that turns a technical demo into a viral moment. Crisis Comms Experience: You have weathered the storm before. You can navigate sensitive conversations such as AI, automation, and labor with high emotional intelligence and strategic poise. Why Agility? History in the Making: You will manage the global voice of Digit, one of the world's most recognizable humanoid robots. Strategic Autonomy: This is a role for a builder. You will have the freedom to define the playbook, not just follow one. Tangible Impact: Your work directly supports the commercialization of technology that is changing the global supply chain. Full-time Employees are eligible for Benefits: 401(k) Plan: Includes a 6% company match. Equity: Company stock options. Insurance Coverage: 100% company-paid medical, dental, vision, and short/long-term disability insurance for employees. Benefit Start Date: Eligible for benefits on your first day of employment. Well-Being Support: Employee Assistance Program (EAP). Time Off: Exempt Employees: Flexible, unlimited PTO and 10 company holidays, including a winter shutdown. Non-Exempt Employees: 10 vacation days, paid sick leave, and 10 company holidays, including a winter shutdown, annually. On-Site Perks: Catered lunches four times a week and a variety of healthy snacks and refreshments at our Salem and Pittsburgh locations. Parental Leave: Generous paid parental leave programs. Work Environment: A culture that supports flexible work arrangements. Growth Opportunities: Professional development and tuition reimbursement programs. Relocation Assistance: Provided for eligible roles. All of our roles are U.S.-based. Applicants must have current authorization to work in the United States. Agility Robotics is committed to a work environment in which all individuals are treated with respect and dignity. Each individual has the right to work in a professional atmosphere that promotes equal employment opportunities and prohibits unlawful discriminatory practices, including harassment. Therefore, it is the policy of Agility Robotics to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, marital status, citizenship, national origin, genetic information, or any other characteristic protected by law. Agility Robotics prohibits any such discrimination or harassment. Agility Robotics does not accept unsolicited referrals from third-party recruiting agencies. We prioritize direct applicants and encourage all qualified candidates to apply directly through our careers page. If you are represented by a third party, your application may not be considered. To ensure full consideration, please apply directly. Apply Now: https://grnh.se/b444bbd04us
Lead the development, integration, and lifecycle management of the interfaces platform, including strategy, technical design, and cross-team collaboration. | Minimum 2+ years as a technical product manager with experience in API and software portfolio management, strong analytical skills, and experience working with vendors and third-party partners. | Position Summary We are seeking a strategic and execution-focused Associate Product Manager to lead the development and lifecycle management of our interfaces platform. This role requires a unique blend of product management skills and in-depth technical knowledge of interface platforms to lead cross-functional teams in delivering innovative solutions that empower our organization and customers. The successful candidate will be responsible for helping define product strategy, managing complex product lifecycles, and ensuring seamless integration of our core products and our interface platform. Key Responsibilities: Product Strategy & Vision Define the interfaces platform strategy in collaboration with the Director of Strategy, to ensure seamless integration capabilities that differentiate Censis software from competitors and deliver superior customer value Develop (in collaboration with our Interface Architect) comprehensive interface product roadmaps aligned with business objectives and technical capabilities and present to leadership Conduct competitive analysis and market research to identify integration gaps, emerging interface standards, and opportunities where enhanced connectivity can leapfrog competitor offerings Product Lifecycle Management Gain deep understanding of customer experience and workflows through customer research and market work Lead API and integration roadmap development by identifying critical third-party systems and partner platforms. Clearly define customer workflow requirements and business requirements including cost to develop, cost to manage, and cost & time to implement. Collaborate with engineering teams to design scalable interface architecture that supports current customer needs while building flexible foundations for future integrations and competitive advantages Participate in technical design discussions and architectural decision-making Write detailed use cases, user stories, and product requirements documents (PRDs) Define acceptance criteria and success metrics for new features and products Manage interface launches, including go-to-market planning and cross-functional coordination Conduct post-launch analysis and iterate based on user feedback and performance data Product Ownership Own the Sustainment (technical debt, maintenance, and performance improvements) roadmap for our interface platform Work closely with the documentation manager to ensure all release documentation (including release notes, technical documentation, knowledge base articles, and troubleshooting guides) is thorough and engaging Partner with the Product Trainer to develop training materials for all new interfaces and interface enhancements Serve as the primary escalation point for complex product questions from Customer Success and Customer Support teams Minimum Qualifications: 2+ years as a technical Associate Product Manager / Product Owner, ideally for an interface or software portfolio Understanding of API lifecycle management from design and development through deployment, maintenance, and deprecation strategies Strong analytical and problem-solving abilities with experience using data to drive decisions Experience leading cross-functional teams in an agile development environment; familiarity with Scrum preferred Customer-focused mindset with experience gathering and analyzing user feedback Excellent verbal and written communication skills, with the ability to present to leadership and cross-functional teams Experience working with vendors and 3rd party partners Preferred Qualifications: Experience working with vendors and 3rd party partners Education Bachelor’s or Master’s degree in Computer Science, Engineering, Business or related field/experience About Censis Technologies Censis Technologies based in Franklin, Tenn., is the industry leader in surgical instruments and asset management software. Censis offers multiple solutions, including CensiTrac, which is a highly advanced, web-based software system focused on maximizing OR throughput and regulatory compliance. Censis Technologies’ software is deployed in hundreds of hospitals in the United States, Canada, and Australia. Fortive Corporation Overview Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions. We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions. We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact. At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference. At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone. At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating. Fortive: For you, for us, for growth. About Censis Censis, the first company to engineer a surgical asset management system that tracks down to the instrument and patient levels, has continually set the standards for the sterile processing industry. From the beginning, Censis has recognized the vital connection between perioperative innovation and efficiency, unparalleled customer care and improved operational performance. By continuing to invest in technology, ease of integration, education and support, Censis provides solutions that empower hospitals and healthcare providers to stay compliant and ahead of healthcare’s rapidly changing environment. With Censis, you’re positioned to start ahead and stay ahead, no matter what the future holds. We Are an Equal Opportunity Employer Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at applyassistance@fortive.com.