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Manage client communication, coordinate travel bookings, and support client satisfaction throughout the travel process. | Requires excellent communication, organizational skills, and customer service experience; suitable for entry-level candidates. | Overview We are hiring a Remote Client Services Coordinator to manage client communication and assist with coordinating travel arrangements. This role focuses on organization, client support, and ensuring a smooth booking experience from inquiry to travel completion. This position is well suited for detail-oriented individuals who enjoy working with people and managing multiple tasks in a remote environment. Key Responsibilities Serve as a point of contact for client travel inquiries Coordinate travel bookings and confirmations Maintain accurate client records and reservation details Assist with itinerary updates and changes Provide timely follow-up and post-booking support Support overall client satisfaction throughout the travel process Qualifications Excellent communication and organizational skills Customer service experience preferred Comfortable working remotely with minimal supervision Strong attention to detail Ability to learn new systems and processes Must be 18+ and authorized to work in the United States What We Offer Remote, flexible work environment Training and onboarding support Access to travel tools and resources Ongoing mentorship Commission-based compensation Travel industry perks

Responding to customer inquiries, diagnosing technical issues, documenting interactions, and escalating complex problems. | Bachelor's degree in a related field (preferred), technical support experience, troubleshooting skills, excellent communication, and flexibility for remote/hybrid work. | As a Technical Support Specialist, you'll be the frontline responder for customer technical inquiries, providing comprehensive assistance and solutions. Whether you're addressing basic issues at Tier 1 or tackling complex problems at Tier 2, your dedication to customer satisfaction and technical expertise will ensure a seamless support experience. Key Responsibilities: Respond to customer inquiries via phone, email, and chat, resolving issues promptly. Diagnose and troubleshoot technical problems related to hardware, software, and networking. Document all interactions and resolutions accurately in the ticketing system. Escalate complex problems to relevant technical teams when needed Qualifications: Bachelor's degree in Information Technology, Computer Science, or related field (preferred). Technical support experience, with strong customer service skills. Proficiency in troubleshooting various technical issues. Excellent communication skills. English proficiency at C1/C2 level. Flexible to work onsite, hybrid, or remotely By applying, you agree that we may create a profile for you on Simera to continue your application.

Managing the full recruitment lifecycle, sourcing candidates, screening applications, conducting interviews, and coordinating onboarding. | Experience in talent acquisition, strong communication skills, ability to manage multiple recruitment processes, and familiarity with recruitment metrics. | A Recruiter is responsible for identifying, attracting, and hiring top talent to meet an organization’s staffing needs, ensuring that each hire aligns with both the technical requirements and the cultural values of the company. This role involves proactively sourcing candidates through a variety of channels, including job boards, professional networks, social media platforms, recruitment agencies, industry events, and employee referrals. Once potential candidates are identified, the Recruiter screens applications, conducts initial assessments, and manages interview processes to evaluate skills, experience, and fit. They work closely with hiring managers to define job requirements, craft compelling job descriptions, and establish selection criteria that lead to strong matches. The role extends beyond simply filling positions—it also involves managing the entire recruitment lifecycle from initial contact to offer negotiation and onboarding. This includes coordinating interviews, providing feedback to candidates, ensuring timely communication, and guiding both candidates and hiring teams through each stage of the process. A strong focus on candidate experience is key, as positive interactions contribute to the employer’s brand and long-term talent pipeline. In many cases, Recruiters also track and analyze hiring metrics—such as time-to-fill, cost-per-hire, and source effectiveness—to refine strategies and improve overall recruitment efficiency. They stay informed about labor market trends, competitive compensation data, and evolving recruitment technologies, adapting approaches to remain competitive in attracting top talent. To excel, a Recruiter must combine exceptional communication and interpersonal skills with strategic thinking, organization, and relationship-building capabilities. Their work plays a critical role in shaping the company’s workforce, influencing its ability to grow, innovate, and succeed. * By applying to this position, we’ll create your Simera Professional Key (SPK) — a unique key that helps you connect with employers, stand out, and secure the right match.

Oversee daily operations, optimize workflows, manage budgets, and lead teams to ensure organizational efficiency and strategic alignment. | Extensive experience in operations management, strong leadership skills, proficiency in process optimization, and experience with digital transformation and team development. | An Operations Manager plays a pivotal role in ensuring that a team’s day-to-day activities run smoothly and align with the organization’s strategic objectives. This position is responsible for overseeing operational processes, ensuring that resources—such as personnel, budgets, equipment, and time—are used as efficiently and effectively as possible. By setting and maintaining high company standards, an Operations Manager works to consistently exceed objectives, improve productivity, and foster a culture of excellence. The role often requires coordinating between frontline employees and senior leadership, serving as a critical link to ensure that communication flows clearly in both directions. This includes translating high-level business goals into practical, actionable plans for teams, as well as escalating operational challenges to upper management when needed. Typical duties may involve developing and optimizing workflows, managing budgets, monitoring performance metrics, and implementing process improvements to boost efficiency and quality. An Operations Manager also plays an active role in problem-solving, anticipating risks, and addressing issues before they escalate, ensuring smooth operations even under tight deadlines or high-pressure situations. In addition, this role often includes training, mentoring, and performance evaluation to help employees prioritize tasks, meet individual and team goals, and contribute to a positive, high-performance workplace culture. Success as an Operations Manager requires a balance of strategic thinking, strong leadership, adaptability, and excellent organizational skills, along with the ability to make data-driven decisions that drive sustainable growth and operational excellence. * By applying to this position, we’ll create your Simera Professional Key (SPK) — a unique key that helps you connect with employers, stand out, and secure the right match.

Evaluate and improve business systems, develop requirements, and collaborate with stakeholders to enhance organizational efficiency. | Strong analytical skills, experience with SQL and data visualization, and excellent communication abilities. | Business analysts are the drivers of our continued growth and success. With their commitment to innovation, these analysts seek, develop, and help implement strategic initiatives for improved efficiency and productivity. We’re currently searching for an experienced business analyst to help guide our organization to the future. From researching progressive systems solutions to evaluating their impacts, the ideal candidate will be a detailed planner, expert communicator, and top-notch analyst. This person should also be wholly committed to the discovery and development of innovative solutions in an ever-changing digital landscape. Objectives of this role Drive awareness of requirements across business units and identify substandard systems processes through evaluation of real-time data Serve as thought leader for technical business processes, developing systems prototypes that promote increased efficiency and productivity on multiple levels Create and implement precise management plans for every project, with attention to transparent communication at all levels Perform, evaluate, and communicate thorough quality assurance at every stage of systems development Determine and develop user requirements for systems in production, to ensure maximum usability Responsibilities Partner with stakeholders across business units (ex: sales, finance, security, compliance) to develop analyses and documentation in a collaborative way, communicating effectively and efficiently with production, managerial, and executive teams Evaluate, analyze, and communicate systems requirements on a continuing basis, and maintain systems processes, including the delivery of monthly status reports to all appropriate parties Author and update internal and external documentation, and formally initiate and deliver requirements and documentation Conduct daily systems analytics to maximize effectiveness and troubleshoot problems Develop meaningful and lasting relationships with partners for optimized systems integration, and respond to questions and concerns from managers and executives with supporting research and recommendations Required skills and qualifications High proficiency with SQL and database management Proven analytical abilities Experience in generating process documentation and reports Excellent communication skills, with an ability to translate data into actionable insights Preferred skills and qualifications Bachelor’s degree (or equivalent) in information technology or computer science Strong working knowledge of relevant Microsoft applications, including Visio Proven ability to manage projects and user testing Extensive experience with data visualization High proficiency in technical writing * By applying to this position, we’ll create your Simera Professional Key (SPK) — a unique key that helps you connect with employers, stand out, and secure the right match.

Developing full-stack solutions, API integration, cloud deployment, and data processing. | Experience in full-stack development, API design, cloud services, and data architectures, with a senior-level background. | About Us At Félix, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to send money home as easily as sending a text message. We leverage cutting-edge technology like AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible than ever before. We are a hyper-growth Series B company, backed by over $100 million in funding from top-tier global investors, including QED, Castle Island, Switch Ventures, HTwenty, Monashees, and General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, Félix was selected as an “Endeavour Entrepreneur” and was a recipient of the CrossTech Fintech Startups Award. We are a group of extremely talented and dedicated high-performers, united by our shared obsession with a single goal: empowering our customers. We are all owners of Félix, driven by a bias for action and a true experimentation spirit to get shit done with urgency and focus. Joining Félix means you will be part of a team building a legacy, a company that will outlive us all. This is a rare opportunity to apply your skills to a deeply meaningful mission—serving a community that has been underserved for too long. We are a team that is fiercely loyal to each other, where radical transparency and constructive feedback are how we grow and push for excellence. We are bold, we care less about what others are doing, and more about creating sustainable value and a product that truly makes our users' lives better. We are building the future, today. About the Role We are seeking a Software Engineer with deep expertise in Fraud and Risk Management systems, specifically within Fintech environments. As a key engineer in our Risk & Fraud domain, you will design and build scalable, resilient fraud detection and prevention platforms, lead cross-functional initiatives, and contribute to our long-term architecture and product strategy. Responsibilities: Architect and deploy high-throughput, low-latency fraud detection systems that protect our customers and capital in real-time Take ownership of the fraud engine lifecycle—from initial data modeling and rule-setting to production monitoring and incident response. Work cross-functionally with Product, Compliance, Data Science, and Ops to translate complex risk patterns into automated technical solutions. Drive the integration of third-party data providers and internal services into a unified fraud decisioning platform Collaborate with platform, infrastructure, and security teams to uphold compliance, scalability, and deployment best practices Mentor junior engineers and uphold high standards for code quality, resilience, and system security as we scale our fintech infrastructure. Requirements Must-Have 5+ years of professional software engineering experience, with at least 2+ years working on fraud, risk, or financial crime prevention platforms. Proficiency in backend languages such as Python, Kotlin, Java, Golang, or similar. Experience building or working with platform systems, event-driven architectures and real-time processing systems (Kafka, Pub/Sub, Flink, or equivalent). Deep understanding of fraud detection concepts, including: Risk scoring and rule engines Fraud signals and feature engineering Velocity limits, anomaly detection Transaction monitoring False positive/negative tuning Strong knowledge of databases, caching, and system performance optimization. Hands-on experience with observability and alerting in high-sensitivity systems. Nice-to-Have Exposure to regulatory concerns around KYC, AML, PSD2, 3DSecure, CCPA, GDPR, LGPD. Familiarity with integrating third-party providers like Seon, Sardine, Sift, Feedzai, or Socure. These are the applicable requisites, although equivalent competencies in any of the above will also be considered. What We Offer Competitive salary Initial stock options grant Annual performance bonus Health, dental, and vision plans 401(k) Remote work environment, although we have offices in Miami and México City and would love to work in a hybrid model if you are up to it. Continuous learning opportunities Unlimited PTO Paid parental leave Empowering opportunities for growth in a dynamic entrepreneurial environment Equal Opportunity Employer At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination. Want to learn more about our privacy practices? Check out our Privacy Policy.

Translate UI/UX designs into interactive web applications, optimize user experience, and collaborate with cross-functional teams. | 3-5 years of relevant frontend experience, proficiency in JavaScript frameworks, HTML, CSS, and familiarity with UI tools and debugging. | Job Role: We are looking for a seasoned frontend developer to join our product team. This role requires you to be a tech-savvy contributor in translating the customer needs and user expectation into interactive web apps. You’ll be an exceptional problem solver and take responsible actions in ensuring the application is optimized both in technology and in delivering best user experience. Responsibilities: Work closely with design, product management and development teams to create elegant, usable, responsive and interactive interfaces across multiple devices. Turning UI/UX designs into prototypes, creating awesome interactions from designs, writing reusable content modules and maintainability of the code. Implement UI development principles to ensure that the product client-side serves at scale. Review and optimize the app usage by monitoring key metrics and rectifying the issues proactively. An ability to perform well in a fast-paced environment and bring in optimal flow for rapidly changing design/ technology. Requirements: 3 to 5 years of relevant work experience as a web developer, UI developer, JavaScript expert or frontend engineer Sound knowledge in HTML and CSS Familiar with UI layouts, SASS, bootstrap and the CSS GRID system Proficient with JavaScript frameworks such as jQuery, Angular et al Experience debugging using popular JavaScript-based tools like Chrome Developer Console Passionate to create good design and usability A team player with good communication skills Knowledge of Ember & Ruby will be a plus * By applying to this position, we’ll create your Simera Professional Key (SPK) — a unique key that helps you connect with employers, stand out, and secure the right match.

Maintain client relationships, communicate with clients, collaborate internally, resolve complaints, and analyze consumer data. | Strong communication skills, client management experience, ability to analyze consumer behavior, and collaboration skills. | A successful should be flexible enough to handle a variety of duties that pertain to your firm and clients. Their main responsibility is to make sure a company’s customers are happy, so they continue to do business with the organization. Here are some specific daily duties you may wish to include in your Account Manager job description: Communicating with clients by phone, through email and face-to-face to ensure their needs are understood and addressed Building strong client relationships to maintain old business and acquire new customers Collaborating with various internal departments to ensure they fulfill all customer requests Resolving complaints and keeping track of all processes that pertain to the client’s desires Acting as the client’s representative in a firm to ensure their demands are met with a focus on improving the customer experience Collecting and analyzing data concerning consumer behavior to understand changing needs * By applying to this position, we’ll create your Simera Professional Key (SPK) — a unique key that helps you connect with employers, stand out, and secure the right match.

Assist clients with reservations and related services, providing accurate information and managing updates. | Strong English communication skills, organizational skills, and access to a smartphone with internet. | Role Overview We are seeking reliable, detail-oriented individuals who enjoy assisting others and managing multiple tasks. You will support clients by coordinating reservations and related services such as lodging, activities, transportation, and event-based arrangements. This is well suited for individuals who communicate clearly, stay organized, and are comfortable working independently in a remote environment while collaborating with a team. Key Responsibilities Assist clients with organizing and coordinating personalized plans Research, compare, and confirm reservation options using approved systems Provide accurate information and thoughtful recommendations based on client preferences and budget Communicate professionally and clearly with clients through email, phone, and messaging platforms Manage updates, changes, and service-related concerns in a timely manner Maintain detailed and accurate client records and documentation Participate in required training, meetings, and professional development What We Offer Fully remote Flexible scheduling Ongoing training Access to incentive programs and special perks Supportive and collaborative team Required Qualifications Legal eligibility to work (citizenship in the United States, United Kingdom, Mexico, Australia, or Spain) Strong English communication skills Smartphone with internet access (computer is also recommended) Strong organizational, time-management, and customer service skills

Implement curriculum, maintain a positive classroom culture, use assessments to inform instruction, and foster student development. | Bachelor's Degree, Michigan teaching certification, experience with project-based learning preferred. | Job Details Job Location: UPA Elementary School - Mark Murray Campus - Detroit, MI 48202 What will your role be? As a teacher, you will be responsible for implementing curriculum, maintaining a positive classroom culture, using assessments to drive instructional practice, and for contributing to the educational and social development of all students by implementing culturally relevant teaching practices. U Prep teachers use district resources in an efficient and responsible manner and participate in professional development. Key Responsibilities Actively participate in professional development opportunities and implements best practices acquired that focuses on instruction and high student achievement. Provide instruction that is culturally responsive and culturally sustaining. Builds relationships with students to create a positive, structured learning environment where students feel safe, supported and empowered to grow Actively engage parents in the learning process and works collaboratively with families Use data to refine lesson plans and inform instructional practices Qualifications Key Qualifications Bachelor’s Degree and valid Michigan teaching certification with endorsement in content area Eligibility to work in the United States on a full-time basis Experience with project-based learning preferred How do we support you? Our education teams are critical to our ability to serve our scholars well. You’ll be supported in a variety of ways: Working in well-resourced and designed buildings that promote the physical and emotional safety necessary for learning. Competitive pay and a comprehensive benefit package, including retirement plan with a generous match. Paid personal and sick time along with district wide wellness days. Provided time and programs for professional development. Given opportunities to collaborate with your peers and receive guidance from a mentor. Supported by an engaged leadership and administrative team. Working with team members who take great pride in their work and schools. Partnering with highly engaged families who prioritize education and learning.