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SH

QuickBooks Support Specialist - Temporary

ShopmonkeyAnywhereTemporary
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Compensation$45K - 65K a year
New

Assist customers with QuickBooks integration and configuration, resolve related issues, and improve customer experience through cross-functional collaboration. | 1-3 years of QuickBooks and accounting experience, strong computer skills, customer empathy, and ability to manage multiple priorities in a fast-paced environment. | As a QuickBooks enthusiast, you will recognize that our Shops network is the cornerstone of our business and is the key to our ongoing growth and success. With your knack for solving tough problems and your focus on delivering exceptional customer service, you will thrive in a Technical Support job with Shopmonkey. This is a 7 month, temporary assignment for immediate hire, with the possibility of temp to hire. As the driving force in building Shop loyalty and growing our existing Shop base, you’ll provide customer support for QuickBooks Online and Desktop for our Shops which are small business owners. The QB Specialist will take their customer-backed mindset, combined with their strong analytical and problem-solving mindset to help create delightful customer experiences by working cross-functionally across the business alongside Customer Support, Onboarding/Implementation, and Engineering. Shopmonkey is a growing and changing startup, so this role will include variety, change, challenges, and creativity in designing solutions, which goes beyond the typical support role. You Will Have The Opportunity To: Use your knowledge of both Shopmonkey and Quickbooks to help streamline accounting processes. Assist customers with connecting and configuring Quickbooks to work with Shopmonkey along with questions regarding tax, payroll, invoices, and other financial areas relating to QuickBooks Be a subject matter expert and escalation point for all Quickbooks related issues on the Customer Support team. Demonstrate project management skills for planning/driving tasks across organizations while keeping initiatives on track to achieve desired outcomes Use the voices of customer reports from multiple channels to identify and categorize customer issues Provide follow-through and closed-loop feedback on problems/ opportunities that have been prioritized to be addressed Proactively identify opportunities for change that will add value to the achievement of business objectives and enhance the customer experience. Be flexible to react and/or implement change initiatives. We Are Looking For You If You Have: 1-3 years of experience with QuickBooks preferred, as well as Accounting experience A genuine curiosity & deep customer empathy for customer needs and analytical skills to discover customer problems and gather onboarding requirements Strong computer skills and ability to learn company products, techniques, and processes quickly in a training environment and have the ability to transfer learning to the work environment Ability to manage multiple priorities within a high volume and fast-paced environment and handle shifting priorities on a daily basis Work with the Customer Support Leadership to successfully address escalated concerns. Respond to complaints and service-related inquiries professionally and compassionately. Excellent analytical skills, ability to determine from a complex set of variables on how to resolve issues Ensure that all business-related items are successfully and professionally communicated either verbally or in writing, both internally and externally Continuously evaluate and identify opportunities to drive process improvements that positively impact the Shops experience Bonus Points: QB Pro Certification (QuickBooks Online ProAdvisor) Canadian tax law expertise is a plus! Experience in hospitality, automotive industry, call center, or fast-paced startup Ability to take direction from peers and managers Dependability and self-management skills Ability to speak Spanish is a plus! Experience using bookkeeping software The average annual salary in the U.S. for this role is $45,000 to $65,000. The actual pay range will be based on job-related and non-discriminatory factors such as location, experience, training, skills, and abilities. Consult with your Recruiter during the initial call to determine a more targeted range based on these job-related factors. In addition to this base compensation, full benefits as outlined below are included. 🏡 Fully Remote Work! $20 phone/internet monthly reimbursements Virtual activities and in-person meet-ups Laptop and super rad swag provided Why Shopmonkey? Shopmonkey has become an amazing environment where employees feel that they are valued as people, and not just worker bees. To ensure that our team thrives, we invest in the following perks (benefits below are mainly for U.S. based, full-time employees). Other benefits vary upon location outside of the United States, and employment status: 💪🏼 Health & Wellness Medical, dental, vision, and life insurance benefits available the 1st of the month following hire date Short term and long term disability Employee assistance program Reimbursement for a personal health and wellness membership Generous parental leave 401(k) available upon hire ✈️ Time Off 11 paid holidays Flexible time off - take the time off you need! 🥰 Giving Back Matching donations for approved charitable organizations Group volunteer efforts Check out our founder’s story, life page, or hear from real employees about what it’s like to work at Shopmonkey. Join our team of hungry, humble, smart people who love what they do, and change the auto industry by helping every shop thrive. About the Industry The U.S. is the second largest passenger vehicle market with more than 260 million registered passenger vehicles, and the global car repair market is estimated to be worth more than $500B. Shopmonkey aims to change the status quo and enable auto shops to become more efficient and give their customers a more delightful experience. About Shopmonkey Shopmonkey is the leading auto-repair shop software company; it is a cloud-based solution that helps auto-repair shops consolidate tools, save time, and streamline their entire operation onto a simple, easy-to-use platform. Headquartered in Silicon Valley and trusted by more than 3,500+ auto shops across the U.S. and Canada, Shopmonkey aims to change the status quo of the car repair market, estimated to be worth more than $500B. In 2021 Shopmonkey raised a $75 million Series C, supported by top-tier Silicon Valley venture capital firms Bessemer Venture Partners, Index Ventures, Headline, I2BF, and ICONIQ Growth. In 2022, Shopmonkey was named #4 on Forbes' annual ranking of America's Best Startup Employers list (and #1 in Business Products & Software Services). Shopmonkey was once again named as one of America's Best Startup Employers by Forbes in 2023 and 2024. Shopmonkey is committed to building a diverse and inclusive team. We are looking for team members from all backgrounds that are committed to the Shopmonkey mission. Shopmonkey provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Shopmonkey is committed to the full inclusion of all qualified individuals. In keeping with our our commitment, Shopmonkey will take the steps to assure that people with disabilities are provided reasonable accommodations. Accordingly, if reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the position, and/or to receive all other benefits and privileges of employment, please contact our Talent Team at hiring@shopmonkey.io. Please note: Shopmonkey will never request sensitive information such as your social security number, bank account information, or other non-publicly available information during the application and interview process. If an applicant is extended an offer of employment, such sensitive information will be requested at that time. Shopmonkey will never ask you to receive and ship packages or goods as part of the interview. Other practices to be on alert for: Contact initiated via unsolicited text message or cold call. Shopmonkey does not follow up with candidates through instant messaging applications. Our Talent Acquisition team only corresponds from email addresses with the domain ‘@Shopmonkey.io’. If a generic email ID ending with Gmail/Yahoo or other domain is used while receiving a job offer or interview call, there is a likelihood of a scammer. While some of our jobs can be found on third party job sites, all of our current job opportunities and descriptions are posted on Shopmonkey’s Careers page, or our official LinkedIn Company Page The U.S. Federal Trade Commission has published helpful articles to help individuals learn more about protecting themselves from recruiting scams and financial fraud. If you believe you were a victim of such a scam, you may contact your local law enforcement agencies. Shopmonkey is not responsible for any claims, liability, losses, damages, or expenses resulting from scammers or impersonators.

Customer Support
Technical Troubleshooting
Account Security
Direct Apply
Posted about 3 hours ago
DU

Associate Manager, New Verticals - Drive Strategy & Operations

DoorDash USATempe, Arizona, Los Angeles, California, San Francisco, California, Washington, District of Columbia, Chicago, Illinois, New York, New York, Seattle, WashingtonFull-time
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Compensation$105K - 155K a year
New

Develop and execute operational strategies to enhance merchant and customer engagement, scale new verticals, and collaborate cross-functionally to drive growth. | Extensive experience in operations, guest experience, and leadership within cultural or entertainment sectors, with a bachelor's degree; technical skills in data analysis and AI are not explicitly mentioned in your background. | About the Team DoorDash Drive is our white label fulfillment platform powering e-commerce for restaurants, grocers and retailers on a global scale. The Drive New Verticals team works with merchants across Grocery, Convenience, Retail, Pharma, and more, and determines the strategy on how to meet merchant partners where their needs are and solves complicated operational problems to better serve our partners, their customers, and our Dashers. About the Role We are looking for someone who enjoys rolling up their sleeves to join our New Verticals rocketship on Drive - DoorDash’s white label fulfillment platform and product - to scale business with strategic partners by unlocking accessibility to local businesses on their own terms, by launching new products and services that will expand both DoorDash’s and the Merchant’s total addressable market. In this role, you will oversee growth and operational initiatives that will impact profitability and efficiency for our Grocery and Convenience businesses. You will report into a Senior Manager on our Drive New Verticals Strategy & Operations team and be an individual contributor. You will work cross-functionally with product, engineering, sales, operations, business development, and other teams to make your vision a reality. We operate in a hybrid model so we spend a few days a quarter in person together, but all our offices are open should you choose to go in more regularly! You’re excited about this opportunity because you will… Strategize: You will develop the strategy to best serve our customers, thinking at a deeply strategic level about the success between now and 2+ years out. Operate: You want to get to the lowest level of detail, test your hypotheses by running experiments and then figure out a way to scale. Build. You’ll have your fingerprints all over DoorDash’s New Verticals Drive business, across grocery, convenience, retail, alcohol and more. You’ll do whatever it takes to launch, get 1% better every day, and scale something completely new. This means everything from high-level strategy to nitty-gritty operational details. Ideate: You will develop and lead 0 to 1 opportunities, creating the roadmap for future growth vectors and determine how to invest our resources to achieve desired outcomes. Collaborate: You value partnerships, and will excel at working across Operations, Product, Sales, Engineering, and more to bring new products and services to merchants. We’re excited about you because… You solve problems from first principles. You’re excited to solve problems in innovative ways, and you resist “this is how it’s always been done” thinking. You’re an analytical powerhouse. You let data win arguments, and you’re comfortable pulling your own data in SQL and modeling in Excel. You’ve adapted to AI tooling and are comfortable using these to improve and enhance your work. You have a bias for action. Speed excites you. You prefer an accomplishment today over an accomplishment tomorrow. You’re relentless. You do what it takes to win, no matter what. You don’t need a guide. You dive into difficult problems and come up with a plan. You’re a team player. You’re able to work cross-functionally across internal & external stakeholders, ranging from technical & non-technical teams. You meet people on their level. You have 4-6+ years of experience. You’ve succeeded in a competitive, challenging environment. You have a completed bachelor's degree. Compensation The successful candidate’s starting pay will fall within the pay range listed below and is determined based on job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions. Base salary is localized according to an employee’s work location. Ranges are market-dependent and may be modified in the future. In addition to base salary, the compensation for this role includes opportunities for equity grants. Talk to your recruiter for more information. DoorDash cares about you and your overall well-being. That’s why we offer a comprehensive benefits package to all regular employees, which includes a 401(k) plan with employer matching, 16 weeks of paid parental leave, wellness benefits, commuter benefits match, paid time off and paid sick leave in compliance with applicable laws (e.g. Colorado Healthy Families and Workplaces Act). DoorDash also offers medical, dental, and vision benefits, 11 paid holidays, disability and basic life insurance, family-forming assistance, and a mental health program, among others. To learn more about our benefits, visit our careers page here. See below for paid time off details: For salaried roles: flexible paid time off/vacation, plus 80 hours of paid sick time per year. For hourly roles: vacation accrued at about 1 hour for every 25.97 hours worked (e.g. about 6.7 hours/month if working 40 hours/week; about 3.4 hours/month if working 20 hours/week), and paid sick time accrued at 1 hour for every 30 hours worked (e.g. about 5.8 hours/month if working 40 hours/week; about 2.9 hours/month if working 20 hours/week). The national base pay range for this position within the United States, including Illinois and Colorado. $105,400—$155,000 USD About DoorDash At DoorDash, our mission to empower local economies shapes how our team members move quickly, learn, and reiterate in order to make impactful decisions that display empathy for our range of users—from Dashers to merchant partners to consumers. We are a technology and logistics company that started with door-to-door delivery, and we are looking for team members who can help us go from a company that is known for delivering food to a company that people turn to for any and all goods. DoorDash is growing rapidly and changing constantly, which gives our team members the opportunity to share their unique perspectives, solve new challenges, and own their careers. We're committed to supporting employees’ happiness, healthiness, and overall well-being by providing comprehensive benefits and perks including premium healthcare, wellness expense reimbursement, paid parental leave and more. Our Commitment to Diversity and Inclusion We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel. Statement of Non-Discrimination: In keeping with our beliefs and goals, no employee or applicant will face discrimination or harassment based on: race, color, ancestry, national origin, religion, age, gender, marital/domestic partner status, sexual orientation, gender identity or expression, disability status, or veteran status. Above and beyond discrimination and harassment based on “protected categories,” we also strive to prevent other subtler forms of inappropriate behavior (i.e., stereotyping) from ever gaining a foothold in our office. Whether blatant or hidden, barriers to success have no place at DoorDash. We value a diverse workforce – people who identify as women, non-binary or gender non-conforming, LGBTQIA+, American Indian or Native Alaskan, Black or African American, Hispanic or Latinx, Native Hawaiian or Other Pacific Islander, differently-abled, caretakers and parents, and veterans are strongly encouraged to apply. Thank you to the Level Playing Field Institute for this statement of non-discrimination. Pursuant to the San Francisco Fair Chance Ordinance, Los Angeles Fair Chance Initiative for Hiring Ordinance, and any other state or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation. If you need any accommodations, please inform your recruiting contact upon initial connection.

Operational leadership
Guest experience design
Strategic planning
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Posted about 4 hours ago
SO

Senior Paralegal, Legal Operations and Corporate Governance

SoFiSan Francisco, CaliforniaFull-time
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Compensation$70K - 120K a year
New

Oversee legal department operations, manage vendors and spend, and implement process and technology improvements. | Requires 6+ years of legal operations experience, familiarity with legal billing platforms, and vendor management skills. | Employee Applicant Privacy Notice Who we are: Shape a brighter financial future with us. Together with our members, we’re changing the way people think about and interact with personal finance. We’re a next-generation financial services company and national bank using innovative, mobile-first technology to help our millions of members reach their goals. The industry is going through an unprecedented transformation, and we’re at the forefront. We’re proud to come to work every day knowing that what we do has a direct impact on people’s lives, with our core values guiding us every step of the way. Join us to invest in yourself, your career, and the financial world. The role: We are seeking an experienced and highly organized Senior Paralegal to play a critical operational role within our Legal Department. This position will serve as a central hub for operations within the legal department including driving process and technology improvements, legal vendor management, legal spend oversight, and departmental process compliance. The ideal candidate has experience working in a legal operations role with a demonstrated track record of leveraging technology to improve attorney efficiency, and is detail-oriented, proactive, and comfortable partnering with attorneys, finance, and external vendors to ensure the Legal Department operates efficiently, consistently, and within budget. What you’ll do: Identify and drive improvements to legal operations to improve efficiency and scalability, including the incorporation of AI and other legal technologies, and to streamline workflows across the Legal Department. Provide general oversight of Legal Department vendors, including engagement letters, statements of work (SOWs), and related documentation. Partner with the Legal, Finance and Tax Departments to support entity lifecycle events (formations, dissolutions, restructurings), and maintain corporate records, minute books, organizational charts, and entity management databases. Track and manage director and officer appointments and indemnification agreements, and coordinate with the Licensing Team to ensure timely and accurate compliance with corporate filings (e.g., annual reports, officer/director changes), and oversee relationships with external corporate service providers and registered agents. Track corporate insurance information, and assist the Legal Department with insurance renewal applications. Monitor open matter spend and support preparation of Finance Legal Letters and other finance-related reporting. Prepare periodic reports on legal vendor spend against budget, including trend analysis related to litigation costs, settlements, and other legal expenses. Manage and ensure adherence to Legal Department policies, guidelines, and procedures. Support continuous improvement of Legal Department workflows, tracking tools, and reporting processes. Establish and monitor Legal Department KPIs and risk and business controls, and analyze performance data across these items and the above-listed functions to provide insights for the Legal Department, aiding in strategic planning. What you’ll need: Bachelor’s degree or equivalent professional experience; paralegal certification is a plus. 6+ years of experience as a paralegal or legal operations professional, preferably in an in-house legal department. Strong experience with legal billing platforms (e.g., Legal Tracker, CounselLink, or similar). Demonstrated experience managing legal vendors, engagement documentation, and spend reporting. Excellent organizational skills and attention to detail, with the ability to manage multiple priorities simultaneously. Strong written and verbal communication skills. Comfort working cross-functionally with attorneys, finance teams, and external service providers. Ability to exercise sound judgment, maintain confidentiality, and operate with minimal supervision. Experience in fintech, financial services, or a regulated environment is a plus. Nice to have: Experience working for a financial services or fintech company. Proficiency with Legal Tracker, LexisNexis, and Relativity/other e-discovery platforms. Proficiency with CSC Enterprise Entity Management, NASDAQ Boardvantage and Ironclad. Experience e-filing via PACER and state court online filing systems. Compensation and Benefits The base pay range for this role is listed below. Final base pay offer will be determined based on individual factors such as the candidate’s experience, skills, and location. To view all of our comprehensive and competitive benefits, visit our Benefits at SoFi page! SoFi provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion (including religious dress and grooming practices), sex (including pregnancy, childbirth and related medical conditions, breastfeeding, and conditions related to breastfeeding), gender, gender identity, gender expression, national origin, ancestry, age (40 or over), physical or medical disability, medical condition, marital status, registered domestic partner status, sexual orientation, genetic information, military and/or veteran status, or any other basis prohibited by applicable state or federal law. The Company hires the best qualified candidate for the job, without regard to protected characteristics. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. New York applicants: Notice of Employee Rights SoFi is committed to an inclusive culture. As part of this commitment, SoFi offers reasonable accommodations to candidates with physical or mental disabilities. If you need accommodations to participate in the job application or interview process, please let your recruiter know or email accommodations@sofi.com. Due to insurance coverage issues, we are unable to accommodate remote work from Hawaii or Alaska at this time. Internal Employees If you are a current employee, do not apply here - please navigate to our Internal Job Board in Greenhouse to apply to our open roles.

Legal operations management
Vendor and spend management
Process improvement and technology integration
Direct Apply
Posted about 4 hours ago
MC

Project Engineer - Michels Preconstruction Services, Inc.

Michels CorporationSt. Louis, Missouri, Dallas, Texas, Houston, Texas, Alexandria, Virginia, Lomira, Wisconsin, Milwaukee, WisconsinFull-time
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Compensation$120K - 200K a year
New

Supporting project proposals, coordinating with teams, and ensuring quality deliverables in construction projects. | Bachelor's in construction management or civil engineering, 2+ years of construction experience, valid driver's license, and ability to travel. | The Michels Preconstruction Services, Inc. team plays a critical role in the development of large, complex energy, infrastructure, marine and transportation projects. The Preconstruction Services team consists of construction and technical professionals working with one another and with customers to develop creative solutions for turning construction ideas into reliable outcomes. Like our field construction teams, our Preconstruction Services team takes into consideration the safety, social and environmental responsibility, and the health and wellbeing of our people and the communities in which we work. We strive to make a difference in positive, respectful, and responsible ways. Our work improves lives. Find out how a career as an Alternative Delivery Manager can change yours. Why Michels Preconstruction Services, Inc.? We are consistently ranked among the top 10% of Engineering News-Record’s Top 400 Contractors Our steady, strategic growth revolves around a commitment to quality We are family owned and operated We invest an average of $5,000 per employee on training each year We offer a comprehensive benefits package, including health, dental and vision, competitive paid time off plans and much more! We reward hard work and dedication with limitless opportunities We believe it is everyone’s responsibility to promote safety, regardless of job titles. Michels offers a comprehensive benefits program, including Health, Dental, Life, Flexible Spending Accounts, Health Savings Account, Short Term and Long Term Disability Insurance, 401(k) plan, Legal Plan, and Identity Theft and Monitoring Plan. Depending on your position and location you may participate in a different benefit plan. Why you? You thrive in fast-paced environments under tight deadlines You relish new challenges and evolving technology You proactively build and sustain relationships with clients and general/ sub-contractors, both while on the job and through networking outside of work. You like to proactively communicate with client and your team at all times You enjoy collaborating with internal stakeholders to deliver proposals You have a drive to get results What it takes: Bachelor’s degree in construction management or civil engineering or related and 2+ years of related experience in Construction, or equivalent combination of both Construction experience in Civil, Power, Utilities, Mission Critical, or related industries Ability to identify deliverables, work with internal team members to generate proposal documents, and provide quality review prior to customer deadlines Must possess a valid driver license for the type(s) of vehicles which may be driven and an acceptable driving record Travel required AA/EOE/M/W/Vet/Disability https://www.michels.us/website-user-privacy-policy/

Project management
Construction knowledge
Client communication
Direct Apply
Posted about 4 hours ago
SA

Senior Project Manager

SAICWashington, District of ColumbiaFull-time
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Compensation$120K - 200K a year
New

Manage project performance, support process development, and serve as the primary interface for government clients. | Requires a BS degree, 10+ years of experience, PMP certification, and active security clearance. | SAIC is seeking a Senior Project Manager to support a large federal government agency. Under the direction of the overall PM, this position will manage the performance of a functional service area as part of a larger program. This position will be Monday through Friday, and on-site in Washington, DC. Responsibilities include: Works directly with and takes assignments from the Service Line Leader/Manager and the Government Task Monitor who provides project assignment from the Project Pipeline process. Provide support to the customer, including addressing calendar conflicts, tracking outstanding requirements and related items. Support the PM development by defining and implementing efficient high performing processes and procedures to enable: leadership to focus on delivering services that enable mission excellence consistent execution of administrative activities across the offices, including awards, training, travel, time sheet management, etc. Define structures and processes to incorporate staff across the office into the budget formulation and execution process, defining roles, SOPs, and training necessary to implement. Define and implement a structured COR and GTM framework/program that enables staff development, consistent oversight, and efficient centralized view of all activities. Define & Integrate Project types, Project initiation, and Project reporting to create a central view and understanding for the front office, streamlining the rigor based on the type of projects to minimize excessive unnecessary artifacts while ensuring an accurate level of detail for proper oversight can be maintained. Work with the customer to define a concise and consistent process for performance management for Foreign Service Officers (FSOs) and civil service. Establishing a structure for tracking establishment, mid-year, quarterly, and annual review requirements, ensuring all deadlines are met. Assist in facilitating communication to other offices, directorates, and executive management on tasks and information requests leveraging the Front Office staff Perform as the primary customer interface for Government Division level leadership for technical and business matters, information sharing, and basic problem resolution. Manage and integrate activities in accordance with contract requirements and ensure technical, schedule, cost, and financial performance. Identifies and analyzes minor variances, and recommends corrective actions. Define or contribute to the program baseline then execute the program to comply with baseline requirements. Performs task re-prioritization and milestone tracking to support changes in executive or external oversight directions. Required Education & Experience: BS or BA Business, or Information Technology and 10 years of experience; MS and 8 years; may accept additional experience in lieu of degree. Experience as a Project Manager supporting Information Technology (prefer Gov’t support experience). PMP certification. Required Clearance: US Citizenship. Active secret security clearance. Desired Experience, Skills & Attributes: ITIL Foundations Certification Risk Management Experience with ISO-2000 or equivalent.

Project Management
Process Improvement
Stakeholder Communication
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Posted about 4 hours ago
KL

Marketing Operations Lead

KlaviyoSan Francisco, CaliforniaFull-time
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Compensation$132K - 198K a year
New

Own and optimize marketing systems, processes, and integrations to support inbound and demand generation efforts. | 8+ years supporting inbound, demand generation, or PLG in B2B, managing marketing automation platforms, and understanding CRM concepts. | At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day. We believe everyone deserves a fair shot at success and appreciate the experiences each person brings beyond the traditional job requirements. If you’re a close but not exact match with the description, we hope you’ll still consider applying. Want to learn more about life at Klaviyo? Visit careers.klaviyo.com to see how we empower creators to own their own destiny. We’re looking for a Marketing Operations Lead to own and optimize the systems, processes, and integrations that power our inbound and demand generation engine. This role sits at the intersection of Marketing and Sales and is responsible for ensuring top-of-funnel demand is captured, qualified, routed, and delivered to Sales with speed and accuracy. This is a hands-on role focused on marketing automation, data flow, and funnel operations. You’ll work closely with Inbound Sales, Demand Generation, Web, Analytics, and Systems teams to improve lead quality, conversion, and velocity across product-led and sales-assisted motions. The ideal candidate is technically strong, detail-oriented, and curious about how AI and automation can improve process speed, accuracy, and operational efficiency. How You'll Make a Difference: Act as the primary marketing operations partner to the Inbound Sales team, ensuring high-quality handoffs. Own day-to-day configuration, troubleshooting, and optimization of the marketing automation platform. Build and maintain workflows, lifecycle automation, and event-based logic supporting inbound and product-led growth. Own lead and PQL scoring models and routing logic to ensure fast, accurate delivery to the right sales teams. Partner with Demand Generation and Web teams to capture and activate top-of-funnel signals (web, product, form, behavioral). Support audience creation, segmentation, and funnel experimentation to improve conversion from first touch to sales-ready demand. Monitor inbound funnel performance and identify opportunities to improve volume quality, speed, and efficiency. Monitor handoff metrics (e.g., response time, acceptance rates) and drive continuous improvement. Own core marketing system integrations with CRM and other GTM tools, ensuring data accuracy and sync health. Manage a large and evolving marketing technology stack, including tool setup, integrations, permissions, troubleshooting, vendor coordination, and evaluation of new capabilities as needs evolve. Experiment with automation and AI-powered capabilities to reduce manual work and improve process speed, accuracy, and scalability. Who You Are: 8+ years of experience in marketing operations or GTM operations supporting inbound, demand generation, or PLG motions in a B2B environment. Hands-on experience managing marketing automation platforms, including workflows, lifecycle stages, scoring, and routing. Strong working knowledge of CRM concepts (leads, contacts, accounts, opportunities) and how data flows across GTM systems. Comfortable working with funnel and handoff metrics (e.g., conversion rates, response time, acceptance rates) to drive operational improvements. Curious and practical about AI and automation, with experience testing ways to improve process speed, accuracy, or scale. Highly organized, execution-focused, and comfortable operating in fast-moving, ambiguous environments while owning outcomes end to end. Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Our salary range reflects the cost of labor across various U.S. geographic markets. The range displayed below reflects the minimum and maximum target salaries for the position across all our US locations. The base salary offered for this position is determined by several factors, including the applicant’s job-related skills, relevant experience, education or training, and work location. In addition to base salary, our total compensation package may include participation in the company’s annual cash bonus plan, variable compensation (OTE) for sales and customer success roles, equity, sign-on payments, and a comprehensive range of health, welfare, and wellbeing benefits based on eligibility. Your recruiter can provide more details about the specific salary/OTE range for your preferred location during the hiring process. Base Pay Range For US Locations: $132,000—$198,000 USD Get to Know Klaviyo We’re Klaviyo (pronounced clay-vee-oh). We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology we’re developing to nurture personalized experiences in ecommerce and beyond. To reach our goals, we need our own crew of remarkable creators—ambitious and collaborative teammates who stay focused on our north star: delighting our customers. If you’re ready to do the best work of your career, where you’ll be welcomed as your whole self from day one and supported with generous benefits, we hope you’ll join us. AI fluency at Klaviyo includes responsible use of AI (including privacy, security, bias awareness, and human-in-the-loop). We provide accommodations as needed. By participating in Klaviyo’s interview process, you acknowledge that you have read, understood, and will adhere to our Guidelines for using AI in the Klaviyo interview Process. For more information about how we process your personal data, see our Job Applicant Privacy Notice. Klaviyo is committed to a policy of equal opportunity and non-discrimination. We do not discriminate on the basis of race, ethnicity, citizenship, national origin, color, religion or religious creed, age, sex (including pregnancy), gender identity, sexual orientation, physical or mental disability, veteran or active military status, marital status, criminal record, genetics, retaliation, sexual harassment or any other characteristic protected by applicable law. IMPORTANT NOTICE: Our company takes the security and privacy of job applicants very seriously. We will never ask for payment, bank details, or personal financial information as part of the application process. All our legitimate job postings can be found on our official career site. Please be cautious of job offers that come from non-company email addresses (@klaviyo.com), instant messaging platforms, or unsolicited calls. By clicking "Submit Application" you consent to Klaviyo processing your Personal Data in accordance with our Job Applicant Privacy Notice. If you do not wish for Klaviyo to process your Personal Data, please do not submit an application. You can find our Job Applicant Privacy Notice here and here (FR).

Marketing automation
CRM data flow management
Funnel and lead scoring
Direct Apply
Posted about 4 hours ago
ZW

Senior Software Engineer 2, Game Systems

ZwiftAnywhereFull-time
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Compensation$128K - 204K a year
New

Designing and implementing game features and systems in C++ across multiple platforms, optimizing performance, and ensuring code quality. | Requires 5+ years of C++ experience, knowledge of multi-threading, memory management, and experience with automated testing and CI/CD. | Location: Remote - eligible US locations About the role and about you: As Senior Software Engineer, Game Systems, you'll work with a team of talented engineers to ensure that Zwift customers have a smooth, stable game experience across all of our supported platforms, including iOS, Windows, Android, Mac, and Apple TV. You will work at the heart of our custom game platform, and play an important role in building and optimizing our game systems, application architecture, and player-facing experiences. This role is ideal for engineers with strong C++ skills who can effectively deliver results, deal with ambiguity, and collaborate closely with teammates and stakeholders. You will focus on writing high-quality, testable code, improving application performance, creating instrumentation and metrics, and ensuring compatibility across a wide range of platforms and devices. You will have the opportunity to shape the technical foundation of our game and help us innovate in the fitness gaming space. If you're excited about solving complex technical challenges, driving engineering and operational excellence, and working on a product that inspires millions of users worldwide, we'd love to hear from you! What you’ll do: Design and implement game features and systems in C++ for all Zwift platforms (iOS, Windows, Android, Mac, Apple TV), ensuring optimal performance and maintainability. Collaborate with cross-functional teams, including game engineers, backend engineers, product managers, and UX designers to design, plan, test, and deliver high-quality features. Optimize game performance through profiling, instrumentation, and improvements in CPU utilization, memory usage, and startup times. Build tools and frameworks to improve development workflows and empower other other engineers. Debug and resolve complex issues across a diverse set of devices and platforms, improving reliability and stability. Contribute to code reviews, design discussions, and team planning processes. Ensure code quality through automated testing (e.g., unit testing, integration testing, and similar). Advocate for and implement engineering best practices like automated testing, Continuous Integration / Continuous Deployment (CI/CD), reusability, and maintainability. What we’re looking for: Bachelor's degree in Computer Science, Software Engineering, or similar discipline. 5+ years of relevant engineering experience. Strong expertise in C++ development, including experience with native libraries and performance optimization. Familiarity with multi-threading, memory management, and software design patterns. Proven experience delivering production-quality features with appropriate levels of testing and instrumentation. Familiar with Git and version control workflows. Experience with CI/CD and automated testing frameworks. Strong problem-solving skills and able to work and collaborate effectively in remote, distributed teams. Bonus points: Experience working on game engines (Unity, Unreal, or custom-built) and their integration with native platforms. Familiarity with multiplayer game systems and latency-sensitive applications. Experience in experimentation and feature flag systems (e.g. Amplitude, Optimizely, Firebase, or similar). Experience with Java and modern Android development practices. Solid understanding of Android app architecture, the JNI, and native-to-Java bridging. Interest in building solutions that support our engaged Zwift Community of cyclists, runners, and fitness enthusiasts. If Zwift determines in any stage of our interviews that any AI tools are being used without disclosure or citation, your candidacy will be disqualified. For All US Based Full-Time Positions: The base salary for this position ranges between $128,000.00 to $204,000.00. The base salary will be based on a number of factors including the role offered, the individual's job-related knowledge, skills, qualifications, and geographic location. In addition to base salary, Zwift is proud to offer a comprehensive and competitive benefits package for all eligible employees which also includes performance bonuses, equity, and a full range of medical, financial, and other perks and benefits. How to stand out among the rest: Your resume/CV is enough to show off your skills, accomplishments, and experience. However, if you choose to include a cover letter introducing us to your awesome personality, we will read that too. We strongly believe that different backgrounds and ideas are a competitive advantage; we hire candidates of any race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, Veteran status, and any other status. Zwift is proud to be an Equal Opportunity Employer. If you have a disability or special need that requires accommodation, please let us know by emailing careers@zwift.com. Zwift, Inc. is an Equal Opportunity Employer.

C++ programming
Performance optimization
Cross-platform development
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Posted about 4 hours ago
OP

Senior Manager, Growth Finance

OpendoorSan Francisco, CaliforniaFull-time
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Compensation$120K - 200K a year
New

Partnering with marketing and growth teams to develop KPIs, optimize marketing spend, and leverage AI for insights and automation. | Deep experience in marketing operations, financial planning, AI, and digital marketing platforms, with team management skills. | Senior Manager, Growth Finance As Senior Manager, Growth Finance at Opendoor, you will sit at the intersection of marketing strategy, financial planning, and AI-powered analytics. This is a high-impact role with a mandate to leverage data to drive insights to help our marketing team drive growth and build the Opendoor brand. You will work directly with Morgan Brown, Opendoor’s Chief Growth Officer to drive and measure our growth supporting our forecasting, budgeting, and strategic decision-making. Location San Francisco, CA What You'll Do Partner on Growth Work with marketing leadership to build KPIs that balance acquisition and brand metrics Advise growth leadership on marketing and product strategy, helping optimally allocate resources across both sides of our marketplace and adjacent services Partner with Regional Division GMs and channel managers to analyze opportunities and risks to our demand forecast Own Marketing Financial Operations Manage the marketing budget and deliver recommendations on scaling spend in existing cities and setting budgets for new launches Develop experimentation frameworks and ongoing analysis to optimize marketing spend across channels, seasons, and markets Evaluate trade-offs across paid media, earned, and owned channels (organic, SEO, lifecycle) Partner with Business Development leadership to identify new channels and growth opportunities; help structure deal economics Ship AI-Powered Workflows Apply a default-to-AI mindset across forecasting, variance analysis, and reporting—automate recurring financial narratives and improve speed and quality of insights Identify opportunities to leverage AI for anomaly detection, scenario planning, and eliminating manual processes Champion AI tools within Finance and enable marketing partners to use AI for self-service analytics What You'll Bring Strong data and modeling skills. AI-native mindset. 6+ years of experience in marketing operations, strategic planning in support of marketing efforts, or FP&A roles partnering with growth organizations Deep understanding of the marketing funnel and consumer journey, with the ability to map the right metrics to drive business performance Experience with marketing models (attribution, media mix) and comfort leveraging AI to accelerate model development and iteration Strong experience with digital marketing platforms (Google Ads, Meta, Doubleclick, etc.) Experience negotiating agency fees, or a willingness to get involved Excellent problem-solving and analytical skills, with strong capabilities in financial modeling, data visualization, and storytelling Enthusiasm for using AI to enhance forecasting, automate analysis, and scale insights across the organization Excellent communication skills, both written and verbal, and ability to use AI tools to refine messaging and tailor content to different audiences Experience building and managing teams Highly self-motivated with a stellar work ethic Bachelor's degree in Finance, Economics, Business, or related field; MBA is a plus Above all else, you are bright, kind, and goal-oriented About Opendoor Founded in 2014, Opendoor exists to tilt the world in favor of homeowners—and those working hard to become homeowners. We believe homeownership should be simpler, faster, and fairer for everyone. This is Opendoor 2.0 — a company-wide refounding focused on speed, operational excellence, and an AI-first approach to everything we do. We've adopted a "Default to AI" philosophy: if AI can handle it, AI should handle it. Our business plan is simple: buy and sell lots and lots of homes quickly, be operationally excellent, and increase our value to each homeowner by launching services like mortgage, title, and insurance. This is a company in motion. We move fast, we build in the open, and we're redefining what's possible in real estate. At Opendoor our mission is to tilt the world in favor of homeowners and those who aim to become one. Homeownership matters. It's how people build wealth, stability, and community. It's how families put down roots, how neighborhoods strengthen, how the future gets built. We're building the modern system of homeownership giving people the freedom to buy and sell on their own terms. We’ve built an end-to-end online experience that has already helped thousands of people and we’re just getting started.

Financial modeling
Marketing analytics
AI-powered data analysis
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Posted about 4 hours ago
AC

Splunk Cybersecurity SME (Remote)

A.C. CoyAnywhereOther
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Compensation$120K - 200K a year
New

Design, deploy, and maintain enterprise Splunk environments supporting security monitoring and incident response. | Requires 5+ years of Splunk experience, cybersecurity background, and advanced scripting and system administration skills. | Overview Tier One Technologies is seeking a Splunk Cybersecurity SME to support our direct US Government client. This is going to be a 100% remote Contract-to-Hire position. SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT. Responsibilities Design, deploy, and maintain on-premises and cloud based Splunk environments to support enterprise-level monitoring, alerting, and reporting. Execute new projects as well as data and user onboarding. Manage knowledge objects (fields, extractions, tags, event types, lookups, workflow actions, aliases, macros, and so on) – through automations, scripting, management server functions; to include .conf and .cfg files in scope of the last four Splunk Enterprise versions. Mentor and guide junior researchers or team members. Support off-hours and weekend efforts for incident investigations and systems maintenance. Qualifications A degree from an accredited College/University in the applicable field of services is required. If the individual's degree is not in the applicable field, then 4 additional years of related experience is required 8+ years of overall experience in cybersecurity. 5+ years of specific Splunk experience. Proven Splunk deployment and configuration management experience in large-scale environments. Proficiency in writing complex Splunk queries, dashboards, and alerts using SPL (Search Processing Language). Experience with REST APIs for Splunk and external system integration. Ability to leverage the Splunk AI Assistant and other AI tools to increase accuracy and efficiency of task and other deliverables. Advanced knowledge of Unix/Linux and/or Windows systems administration and troubleshooting. Strong scripting skills in Bash, Python, JavaScript, SQL and PowerShell for automation and integration tasks. Experience with Splunk upgrades, patching, and performance tuning. Proficiency in integrating Splunk with cloud platforms (AWS, GCP, Azure). Understanding of security and compliance requirements and implementation of role-based access controls (RBAC) in Splunk. Strong knowledge of logging standards and best practices across application and infrastructure layers. Strong problem-solving skills and the ability to translate research insights into practical solutions that address real-world challenges. Strong communication and collaboration skills with the ability to articulate complex technical concepts to both technical and non-technical audiences. Must be a US Citizen or have permanent residence status (Green Card). Must be able to obtain a Position of Public Trust Clearance. Must be able to pass a drug screening, criminal history, and credit checks. Must have lived in the United States for the past 5 years. Cannot have more than 6 months travel outside the United States within the last five years. Military Service excluded. (Exception does not include military family members).

Splunk deployment and configuration
Cybersecurity expertise
Scripting in Python, PowerShell, Bash
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Posted about 4 hours ago
NC

Data Center Project Manager

NTI Connect LLCManassas, VirginiaFull-time
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Compensation$40K - 70K a year
New

Manage project schedules, coordinate team efforts, and communicate with clients to ensure project success. | Requires 5-7 years of project management experience in telecommunications, PMP certification preferred, and a bachelor's degree in Business Management, Construction Management, or equivalent. | National Technologies (NTI), a Network Connex Company, is a premier turnkey installer of fiber optic and data center infrastructure. Working on our team puts you on the leading edge of innovation in the digital communications space.    If being a part of a tight-knit organization that operates in some of the most advanced technology environments around the world sounds like a dream job, NTI might be the right fit for you! With the perks of a large organization, NTI remains true to its roots as a home-grown company with an open door culture that welcomes new ideas and encourages professional growth. We set you on the right path with careful onboarding and thorough training programs that prepare you for success in your role and beyond.   Job Summary: The Project Manager I directs and supervises the work efforts of their assigned staff. This position executes the technical direction provided by Management regarding scope, deliverables, schedule, and budget for the project. The Project Manager is responsible for nurturing a positive client interface providing all project details to the client on a timely manner.  The primary difference between this level and the Project Manager Ill is the magnitude and scope (including cost and complexity) of assigned staff and/or projects. As well as the ability, through experience, to manage diverse and complex projects is a key factor.    Job Duties and Responsibilities:  * Responsible for scheduling, forecasting, and tracking the project and team deliverables. * Manage and delegate workflow to maximize productivity. * Effectively be able to create work plans, manage resource planning, set & track goals, implement process improvement, and submit timely project reporting. * Develop project work plans and recovery plans to maintain project and objectives. * Develop and implement specific operating strategies to meet deliverables and differentiate Advantage Engineers in the marketplace. * Perform Quality Control reviews of documents and plans for accuracy and completeness. * Implement operational protocols to deliver and measure the quality of our services. * Accountable for the deployment of workload schedules, project execution, delivery within budget, and quality of all project elements. * Build, develop, improve, and expand relationships with key clients within the market. * Attend all necessary meetings and be the primary contact with your clients. * Listen to understand the needs of your client to implement process and/or schedule changes. * Maintain open and positive working relationships and enhance the image of the company for the development of additional business opportunities. * Provide constant and consistent feedback with your clients in order to continue building trust and project focus. * Submit Purchase Order (PO) requests to clients, work with clients to obtain PO, track work completed to invoice against PO, and regularly report to management. * Understand that client engagement and development is one of the most important aspects of the position. * Create an atmosphere of teamwork and collaboration, while fostering employee engagement. * Promote a sense of urgency within the team. * Regularly meet with each team member to review goals, progress, and KPls. * Actively coach and mentor your team members to insure employee growth and success. * Identify and solicit resources for training and employee education to ensure employees have sound knowledge on technical and business practices. * Foster the use of new/innovative concepts in the development of project designs and proposals. * Encourage your team to seek advice from technical experts in the industry to be more successful, efficient, and timely. * Review and approve time sheets, expense reports, and invoices for assigned employees. * Evaluate employee performance in accordance with company policy and job requirements. * Always promote a strong Safety Culture with staff and contractors. * Provide oversight and leadership for team members, consultants, and contractors to complete project assignments on schedule. * Up to 75% Travel.   Job Knowledge, Skills, and Abilities:  * Experience within the Telecommunication/Wireless industry preferred. * Proven ability to analyze financial reports and budgets to plan the course of the work effectively. * Proven aptitude to demonstrate knowledge and experience in strategic planning and development. * Proven experience leading, motivating, and communicating consistently with employees and clients. * PMP or equivalent certification preferred.   Education and Experience:  * Must possess at least 5-7 years of experience in a project management role. * Possess a bachelor's degree in Business Management, Construction Management, or equivalent years of experience.   Physical Requirements:  * Prolonged periods sitting at a desk and working on a computer. * Must be able to lift up to 15 pounds at times.   NTI is committed to creating a workplace environment where every employee can strive for excellence. To achieve our workplace vision, we provide the following benefits:   * Health/Dental/Vision/Prescription Plan: Health, dental, and prescription insurance are available on the 1st of the month following your start date.  * Basic Life Insurance and Short-Term Disability Insurance are fully funded by the company. * 401(k) Plan with Employer Matching immediate vesting. * 10 Paid Holidays per year. NTI provides a comprehensive benefits package including health, dental, vision, life, and disability insurance and retirement savings options. For Union employees, pay rates and benefit levels are determined by union classifications which are set by the union.  National Technologies (NTI) believes all persons are entitled to equal employment opportunities and does not discriminate against employees or job applicants because of race, color, gender, affectional or sexual orientation, domestic partnership status, ancestry, religion, national origin, citizenship status, marital status, disability, veteran status, age or any other protected group status. Upon acceptance of an offer, all candidates will be required to pass a background check and drug screening.

Project management
Client communication
Team leadership
Direct Apply
Posted about 4 hours ago
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