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Developing data pipelines, system integrations, and supporting automation and reporting for healthcare data systems. | Requires extensive software engineering skills including AWS, Python, SQL, infrastructure-as-code, and experience with AI APIs, which are not present in your profile. | M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems. Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements. Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA. Due to our continued growth, we are hiring for a Software Engineer: Data and Integrations at M3 USA. Job Description The Data & Integrations Engineer is a Central Services role currently focused on M3 USA's clinical trials business, responsible for data pipelines, system integrations, and custom software solutions. This position requires a fast-learning, adaptable generalist who can own the full technical stack, from infrastructure-as-code to Lambda functions to reporting, with limited technical guidance. The work spans ELT pipelines, Tableau reporting, AWS Lambda functions, infrastructure management with Pulumi, third-party integrations, and AI-powered process automation. The ideal candidate excels at translating business needs into pragmatic technical solutions and is comfortable working around imperfect vendor systems. As a Central Services position, responsibilities may evolve to support other M3 USA businesses over time, so it’s a great opportunity for a versatile engineer who values variety and growth. Essential Duties and Responsibilities: Development & Integration: Develop AWS Lambda functions, APIs, and web applications to support business operations. Integrate third-party SaaS platforms into business workflows, developing creative solutions to work around vendor limitations. Manage cloud infrastructure using Pulumi. Data Pipelines & Reporting: Build and maintain ELT pipelines to integrate and transform data across platforms. Support Tableau dashboards and ensure data quality for business-critical reporting. AI & Automation: Design and implement AI-powered automation to improve operational efficiency. Evaluate and integrate LLM APIs into business processes. Collaboration: Work with product managers and business stakeholders to understand requirements and deliver solutions. Participate in code review and maintain readable, well-documented code. Qualifications Required: SQL, Python, AWS (Lambda, S3), infrastructure-as-code (Pulumi/Terraform), REST APIs, Tableau, generative AI coding tools (e.g., Claude Code, GitHub Copilot). Preferred: Snowflake, dbt, Fivetran, TypeScript, Google Analytics/GTM, LLM APIs (Claude, OpenAI), healthcare/clinical trials experience. Work Style & Experience: Startup or small-team experience - comfortable as the sole engineer with limited technical guidance. Pragmatic problem-solver - works around imperfect systems rather than waiting for ideal conditions. Strong written communication - documents solutions clearly for non-technical audiences. Breadth over depth - comfortable across many technologies rather than specializing in one. Adaptable - energized by evolving responsibilities and new challenges. Additional Information Benefits: A career opportunity with M3 USA offers competitive wages, and benefits such as: Health and Dental Life, Accident and Disability Insurance Prescription Plan Flexible Spending Account 401k Plan and Match Paid Holidays and Vacation Sick Days and Personal Day *M3 reserves the right to change this job description to meet the business needs of the organization M3 USA is an equal opportunity employer, committed to the principles of inclusion and diversity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at M3 USA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical or mental disability, medical history or genetic information, sexual orientation, gender identity and/or expression, marital status, past or present military service, family or parental status, or any other status protected by the federal, state or local laws or regulations in the locations where we operate. #LI-JD1 #LI-Remote

Lead and develop the organic content strategy, oversee content creation and quality, and collaborate across teams to grow organic traffic and authority. | Requires 4-7 years in content marketing or SEO, excellent writing skills, and experience managing content teams, with a strong understanding of SEO best practices. | Want to revolutionize the future of education and do meaningful work that transforms future generations’ lives? Crimson Education is a global EdTech company founded in 2013 with the idea that through personalised education and technology, we can transform students into the world leaders of tomorrow. We’re the world’s leading college admissions consultancy, with over 1,330 Ivy League offers and 2,140 to the US Top 15. With a passionate team of 800+ that's rapidly expanding across 30 markets, our unique tech platform connects expert-led guidance and proven data-driven strategies from 3,000 tutors and mentors with students worldwide. We help ambitious students unlock their dream career pathways, and Crimson students are 7x more likely to get into the Ivy League. What sets us apart is our unmatched scale and expertise. We have the largest team of Former Admissions Officers and College Counselors globally. Every student is matched with a carefully-chosen team of admissions experts who laser focus on different parts of their college application — from essays to extracurriculars — ensuring every detail is expertly executed. Valued at over $1B NZD and backed by over $147M NZD in funding from top-tier global investors, including Tiger Global and Ice House Ventures, we are just getting started. We were recently featured on the front page of the Wall Street Journal. Read the article here. We’re looking for a Content Marketing Manager to lead our organic content strategy in the U.S. This role owns how Crimson shows up across search, editorial content, and educational resources — building authority, trust, and long-term organic demand. You’ll set the content vision, maintain a high editorial bar, and mentor a small team of writers and content marketers. What are the main responsibilities for this role? Organic Content Strategy & Editorial Leadership Own the U.S. organic content strategy across emails, blogs, guides, evergreen resources, educational content and sales facing assets Work and guide other marketers to create expert content/ assets/ communications that are up-to-date, relevant and compelling Build and maintain an editorial roadmap aligned with admissions cycles, search opportunity, and audience needs Establish clear content standards, voice, and quality benchmarks Ensure content is accurate, helpful, and genuinely valuable to parents and students SEO & Evergreen Growth Lead SEO-driven content planning and execution in partnership with growth and analytics teams Conduct keyword and topic research to identify high-intent and high-authority opportunities Oversee on-page optimization, internal linking, and content refreshes Work with youtube tech team to optimize website performance and conversion Make sure our site is constantly refreshed with up-to-date information Grow organic traffic, rankings, and engagement through consistent, high-quality output Content Creation & Quality Control Write, edit, and publish long-form content (blogs, guides, explainers, case studies) Review and elevate content produced by other writers and freelancers Translate complex admissions and education topics into clear, accessible language Maintain strong fact-checking and editorial rigor Team Oversight & Cross-Functional Collaboration Manage and mentor 1–3 content marketers or freelance writers Provide clear feedback and coaching to improve structure, clarity, and storytelling Collaborate with paid, partnerships, admissions, and product teams to align messaging Support organic content needs for campaigns, webinars, and key enrollment moments Work with digital marketing team members to create cohesive paid and organic campaigns and messaging Measurement & Optimization Track organic performance metrics (traffic, rankings, engagement, assisted leads) Monitor the content you and the team produce. Build effective benchmarks to foster organic marketing improvement and growth. Use data to inform content prioritization and updates — without chasing short-term wins Document learnings, best practices, and repeatable content frameworks What skills and experience are required? 4–7 years of experience in content marketing, editorial, or SEO-led growth roles Excellent writing and editing skills with a strong portfolio of organic content Deep understanding of SEO best practices and content strategy (not link-spam or shortcuts) Experience owning editorial calendars and managing multiple contributors Strong judgment around tone, structure, and audience needs Organized, proactive, and comfortable working autonomously in a remote environment Tools: CMS (Storyblok or similar), Google Analytics / Search Console, SEO tools, Canva, basic content workflows Bonus Points If You Have… Experience in education, edtech, or parent-facing industries Experience building authority content in competitive SEO spaces Comfort collaborating with subject-matter experts Experience with email newsletters or organic social content Prior people-management or mentorship experience Why work for Crimson? Rapidly growing start up, with a flexible working environment where you will be empowered to structure how you work Limitless development and exposure - our internal promotions/role changes made up 33% of all recruitment last year $1000 individual training budget per year, we love to ‘Level Up’ (it’s one of our core values)! Psychologist on staff Insightful fireside chats and workshops to help support our high-performing and ambitious team Radical Candor is a feedback approach we live by We’re a global player with 28 markets (and growing) across the globe. Most roles have the option to work from one of our many offices or remotely! If you're passionate about growing in a fast-paced, collaborative environment and want to work with cutting-edge technology, then we'd love to hear from you! Please keep an eye on your spam/junk email folder for correspondence from Team Tailor.

Provide HR support, manage employee relations, ensure compliance, and drive organizational culture initiatives. | At least 5 years of HR generalist experience, knowledge of employment law, and ability to analyze data and influence culture. | About Coresite At CoreSite, we empower a more connected future through high-performance data centers and interconnection solutions. Recognized as a trusted partner in digital transformation, our strategically located facilities and innovative services enable businesses to connect, collaborate, and grow in an ever-evolving technological landscape. Our culture is defined by operational excellence and a relentless drive for innovation. We foster a collaborative environment where every team member is valued, wins are celebrated as a team, and ownership is part of our DNA. At CoreSite, we’re not just building state-of-the-art infrastructure—we’re creating a community of forward-thinkers committed to solving complex challenges and delivering exceptional customer experiences. At CoreSite not only are we Committed to Excellence, but we also Build Connections, Own It, Do the Right Thing, Have Fun, and Win as a Team. Join us and be part of a team that is shaping the future of digital infrastructure while nurturing your professional growth and success. Human Resource Business Partner Role: As a member of the Human Resources team, the HR Business Partner will function as a generalist in a variety of HR activities with a focus on ensuring we have best in class talent that drives the organization's success. The HRBP will partner with the business to achieve company goals and foster organizational excellence by utilizing extensive knowledge of HR practices, labor laws, and competitive strategies to influence key business decisions. This role will interpret and enforce company policies and provide coaching to managers on all aspects of management, leadership, and employee relations. As a key culture leader in the organization, the HR Business Partner will learn about the key objectives and challenges of each business function, build relationships with stakeholders throughout the company, and partner with the broader HR organization to execute tactical and strategic initiatives. Responsibilities – a typical day may include: Proactively provide day- to-day HR tactical advice and support to managers and employees based on HR strategies, policies, and programs Consult on employee relations, performance improvement, discipline and other human resources issues as needed Work closely with management and employees to improve work relationships, build morale, and increase productivity and retention Proactively manage people-related risk, perform investigations, document findings, and provide complex problem-solving recommendations Ensure compliance with all company policies and procedures and federal, state and local employment laws, company policies, and procedures Serve as the internal expert on employment and wage and hour law compliance, policy matters, and ensure practices, policies and actions are aligned Serve as a change agent helping the organization evolve to meet business objectives and work to positively impact challenging situations Exercise tact and diplomacy in dealing with sensitive, complex, and confidential personnel issues Ensure rigorous compliance with federal, state, and local employment laws, company policies, and procedures Work with business groups to assess, create and implement innovative solutions for a variety of employee engagement initiatives within the client group Track metrics and analyze trends in partnership with the HR group to develop solutions, programs, and policies Participate with other HR team members in leading assigned HR projects as needed in the areas of performance management, succession and talent assessment, learning, DE&I, onboarding, engagement, policy updates, compensation administration, employee communication and people-related customer responses Promote and demonstrate behaviors consistent with CoreSite’s culture and values Knowledge, Skills & Abilities: Ability to thrive in a hybrid work environment that consists of at least two days per week onsite and adjust schedule for the needs of a 24/7/365 organization Willingness and ability to travel up to 30% between eastern sites including Washington D.C., Atlanta, Miami, Orlando, New York City, Boston, and other locations as assigned Ability to lead and influence organizational culture and encourage an inclusive workplace, facilitating open communication across teams, shifts and functions Strong business and HR acumen, including ability to diagnose and analyze problems and drive appropriate solutions Strong knowledge of employment law, including laws and policies specific to Virgina, Washington D.C., Florida, Georgia, New York, and Massachusetts Hands-on work ethic with a “roll-up the sleeves” team player approach; strong bias for action and accountability to deadlines Advanced knowledge of Excel, PPT, Outlook, and HRIS systems Strong problem solving, communication, and presentation skills Well organized and confidence to work independently Ability to think strategically, execute tactically, and collaborate across teams, levels, and situations Self-starter with the ability to research complex employment laws independently, present facts, and make recommendations effectively in oral and written form Analytical skills to translate data into action planning Ability to establish and maintain effective relationships Ability to maintain neutrality in evaluating circumstances and concerns Excel in a team-oriented work environment and be willing to help other HR functions as needed Education/Experience: At least 5 years of HR generalist experience including many of the following: employee relations, performance management, conflict resolution, investigations, policy application, DE&I, compensation, talent management, data analysis, and employee engagement Experience supporting non-exempt and exempt employees required Bachelor’s degree in human resource management or equivalent years of experience HR Certification preferred Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the job’s essential functions. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the job’s duties, the employee is required to stand; walk; sit; use hands to handle or feel objects; reach with hands and arms; climb stairs; balance; stoop or kneel; talk and hear. The employee must occasionally lift and/or move objects weighing up to 25 pounds and be able to walk in or between large data center buildings and campuses. Not only does CoreSite have a fun, team-focused work environment, but we also offer great benefits to all employees regularly scheduled to work more than 20 hours a week! First-day medical insurance through Cigna with generous premium cost coverage Dental insurance through Delta Dental Vision insurance through VSP Telemedicine through MDLive for Cigna Healthcare and dependent care flexible spending account (FSA) plans Health saving account (HSA) plans for employees participating in the High Deductible Health Plan Life, AD&D, short-term disability, and long-term disability insurance fully paid by the company Voluntary coverage benefits for supplemental life, critical illness, accident, and hospital insurance First-day eligibility for 401(k) savings plan through Fidelity, which includes an attractive matching company contribution with a 5% company match Discretionary annual bonus and equity incentive plan Employee stock purchase plan (ESPP) with a 15% discount 16 days of paid time off (PTO), 11 paid company holidays, and additional floating holidays Additional paid time off for school events, elder care, volunteering, bereavement, jury duty, voting, parental leave, and disability leave Free parking or a company contribution toward a public transit pass Additional Perks Wellness Reimbursement Program: Yearly stipend of $500 for employees and $300 for dependents, up to $800 total for the family Wellness Incentive Program: Participate in various wellbeing activities to earn up to $450 per year in cash incentives Technology Stipend: $100 monthly stipend Educational Reimbursement Program: Work-related learning and development with reimbursement on qualifying degree programs, up to $5,250 per year Giving Back: Charitable donation matches up to $5,000 per year and nominate organizations for Company Foundation grants Financial Management: Access to financial coaching, digital tools, and services to manage and pay student loan debt quicker Pet Insurance: Keep your furry friends healthy and happy Family Planning: Benefits and services related to fertility, pregnancy, menopause, adoption and surrogacy Employee Assistance Program: 24x7 service to support family, work, money, health, legal and life challenges Counseling and Caregiving Programs: Including access to mental health services, licensed counselors, and caregiving tools including membership for finding care Referral Bonus: Receive a $3,000 cash bonus if referred candidate is hired and meets eligibility requirements Discounts: Discounts, cash back offers, and perks on thousands of brands LinkedIn Learning Membership: Support your development when accessing LinkedIn’s online library of courses and videos Applicants must be currently authorized to work in the United States on a full-time basis. The employer will not sponsor applicants for work visas. Please note that all offers of employment are contingent upon the successful completion of a background check and, where permitted by law, a 5-panel drug test conducted after the offer letter is signed, which will screen for THC, opiates, PCP, cocaine, and amphetamines. Thank you for your understanding and cooperation. Applicant Privacy Notice: CoreSite is committed to protecting the privacy and security of personal information submitted by applicants. The California Consumer Privacy Act (CCPA) requires us to provide you information about our personal information handling practices. As a result, we’re providing this Privacy Notice that describes how we collect, use, share, and update personal information from individuals who wish to be considered for employment with CoreSite. To read the Applicant Privacy Notice, please go to . Unauthorized reproduction or distribution of this job posting on external sites is prohibited without prior written consent from CoreSite. We are not responsible for any postings or offers not originating from our official channels or approved partners.

Handle customer inquiries via phone, chat, and email regarding claims and benefits, providing professional support. | High school diploma or equivalent, 1-2 years of customer service experience, proficiency in PC skills, and excellent communication skills. | Description https://www.auxiant.com/ Auxiant’s Mission Statement and Core Values Mission: An Independent TPA investing in People and Innovation to deliver expert-driven experiences with REAL Results. Core Values: Independent Solutions. REAL Results Respect Empowerment Agility Leadership Be part of a growing and prospering company as a Customer Service Representative. Auxiant is a third party administrator of self-funded employee benefit plans with offices in Cedar Rapids, IA, Madison and Milwaukee, WI. Auxiant is a fast-growing,progressive company offering an excellent wage and benefit package. Job Summary: Handle incoming and outgoing phone calls from providers and members. Handle incoming live chats via the website from providers and members. Respond to emails via Auxiant secure email from providers. Essential Functions: Answer provider phone, live chat, and secure email questions regarding claim status and benefits Assist with enrollee phone and live chat questions regarding claim status and benefits Nonessential Functions: Other duties as assigned or appropriate Education/Qualifications: Excellent phone skills/etiquette Proficient PC skills including e-mail, record keeping, routine database activity, word processing, spreadsheet,10-key Qiclink experience Previous call center experience preferred Excellent verbal and written communication skills Proven experience in a professional office environment Proven customer service experience required Medical insurance background preferred High school diploma or equivalent and 1-2 years related experience. *Full benefits including: Medical,Dental, Vision, Flexible Spending, Gym Membership Reimbursement, Life Insurance, LTD, STD, 401K, 3 weeks vacation, 9 paid holidays, casual dress code and more

Leading customer support teams, designing operational processes, and leveraging data to improve KPIs. | Extensive leadership in customer support, process design, and data analysis, but lacking specific technical skills like C#/.NET development and debugging. | Description HOAi is the fastest-growing company revolutionizing the community association management industry. Our AI workforce platform integrates machine learning technology to streamline labor-heavy processes, eliminating inefficiencies and driving scalability. With rapid growth in the AI space, we are pushing boundaries to redefine industry standards. HOAi Agents go beyond traditional AI by proactively executing complex, multi-step processes with human-like reasoning—working autonomously, 24/7, across your entire operation. This transformation optimizes labor costs, enables growth without additional hires, and ensures faster, higher-quality service for residents and board members. Overview The Technical Support Engineer at HOAi serves as the critical technical bridge between customers, Forward Deployment Engineers, and the core engineering team. This role exists to absorb and resolve technical escalations, diagnose complex issues before they cascade into customer-visible incidents, and build the knowledge base and tooling that enables scalable, high-quality support. You'll own the full lifecycle of technical issues—from rapid diagnosis through resolution, documentation, and prevention—while protecting engineering team velocity by handling what would otherwise be constant context switches and interruptions. The ideal candidate combines strong debugging skills with excellent communication abilities and an ownership mindset focused on finding, fixing, documenting, and preventing issues. Accountability Key Initiatives Issue Resolution Ownership: Be the single-threaded owner for customer-reported technical issues, ensuring timely, thorough, and accurate troubleshooting across HOAi's AI automation platform Diagnosis & Prevention: Quickly diagnose API/integration breaks, data mismatches, and agent performance anomalies before they cascade into customer-visible incidents Development Protection: Absorb technical escalations from Customer Experience team, freeing Product & Engineering team to focus on roadmap work Knowledge Base Development: Maintain living documentation (playbooks, runbooks, step-by-step guides) that deflects repeat tickets, enabling self-service Proactive Monitoring: Implement synthetic checks and environment health dashboards for Voice/Agents to catch failures pre-go-live Trend Analysis & Product Feedback: Turn support patterns into prioritized bugs and roadmap improvements with quantified impact, clean repros, and logs Success Metrics Recover of PDE/CX time from interrupts, measured by reduced escalation volume to core engineering Reduce MTTR for Tier 1 incidents via single-threaded ownership, better repros, and prebuilt playbooks Improve customer NPS scores through faster resolution times Measurable reduction in repeat tickets through knowledgebase, tooling and environment guardrails Meet or exceed established response and resolution SLAs across priority levels Identify and resolve issues before customer impact, measured by reduced reactive ticket volume Responsibilities Technical Issue Resolution Troubleshoot C# code using debugger tools to identify and resolve bugs Debug stored procedures within SQL Server Management Studio (SSMS) and resolve or escalate as appropriate Investigate complex technical challenges including API failures, integration breaks, webhook issues, and authentication problems Determine root cause through systematic debugging and diagnostic analysis Implement fixes for simple issues directly; escalate complex issues with comprehensive context Validate fixes in staging/test environments before customer deployment Agent Platform Support Diagnose and resolve issues specific to HOAi's agentic platform including AP/AR automations and homeowner support workflows Troubleshoot HOAi Voice real-time agent issues including ASR/TTS problems and telephony integration challenges Understand LLM/agent telemetry basics to identify performance anomalies and quality issues Debug agent routing logic, context handling, and decision-making problems Work with ERP integrations and data mapping issues Monitor agent performance metrics and identify degradation before customer impact Cross-Functional Collaboration Collaborate closely with Customer Experience, Product and Engineering teams to translate customer pain points into technical solutions Escalate critical issues with complete context (logs, repros, customer impact) to appropriate teams Participate in sprint planning to represent support perspective on upcoming releases Process Development & SLA Management Monitor and improve SLAs for different priority levels and issue types Create escalation criteria and clear handoff procedures Track and report on SLA compliance and identify improvement opportunities Analyze support trends to identify recurring issues and systemic problems Quantify impact of common issues (frequency, customer count, revenue at risk) Provide detailed feedback to Product and Engineering with prioritized improvement suggestions Track bugs from customer report through engineering fix to deployment Measure effectiveness of product changes in reducing support volume Identify opportunities for product enhancements that would eliminate entire categories of issues Continuous Improvement Work within Engineering to automate and simplify support processes Build internal tools and scripts that accelerate diagnosis and resolution Identify opportunities to deflect tickets through better product design or documentation Stay current on platform updates, AI developments, and new HOAi features Share learnings across the support team to elevate overall technical capability Participate in engineering team meetings and code reviews when relevant Qualifications Required Experience 2-4+ years hands-on experience with C#/.NET development and debugging Writing queries, stored procedures, performance tuning, and data analysis in SSMS Navigating codebases, using debugger, troubleshooting runtime issues Using tools for API debugging to test and troubleshoot APIs Parsing application logs to identify root causes and error patterns Previous experience owning customer-facing technical issue resolution Preferred Experience Working with webhooks, auth flows, and data synchronization Property management software knowledge Basic understanding of agent systems, prompts, and model behavior Scripting/automation skills Understanding of CI/CD, deployment processes, and cloud infrastructure Following or defining incident response procedures Skills & Competencies Systematic approach to debugging complex technical issues Ability to convey technical topics clearly to non-technical audiences Juggling multiple priorities and working independently Asking the right questions to get to root cause quickly Thorough in investigation, documentation, and validation Understanding customer frustration and maintaining professionalism under pressure Creating clear, concise documentation that others can actually use Working effectively across teams with different priorities Quickly ramping up on new technologies and product features Mindset & Approach Extreme ownership: Takes full responsibility for outcomes, not just inputs Customer-focused: Balancing customer urgency with thorough resolution Data-driven: Makes decisions based on metrics and evidence Continuous learner: Stays current with evolving technologies and best practices Quality-focused: Builds systems that are reliable, maintainable, and elegant Velocity-minded: Balances speed with quality; ships and iterates The HOAi Way Shoot for Impossible and Make it Happen: Sets audacious goals that others might see as unreachable and breaks them into actionable steps. Relentlessly perseveres through obstacles with resourcefulness and determination, turning ambitious vision into tangible results. Radical Candor Leads to Humble Excellence: Gives and receives direct, honest feedback with genuine care for others' growth. Stays open-minded on the path to continuous improvement, recognizing that the best outcomes come from carrying no ego. Hire and Develop the Best Talent: Actively seeks exceptional people who raise the bar and invests deeply in their growth. Creates opportunities for team members to stretch their capabilities, providing coaching and support that helps them reach their full potential. Why You Should Join Our Team Our eNPS is +68! (Google it, that is great). Benefits: Medical, Dental, and Vision kick in day one. Unlimited PTO (with a requirement for employees to take a minimum of one continuous week per year). 401K with Company Match. Remote Flexible - come to the office when needed. Great parental leave benefits. Named on Inc 5000 list of America’s Fastest Growing Private Companies. Named on Inc 5000 Vet 100 Private Companies list multiple years in a row. Winner of Coastal Entrepreneur Award, Technology Category. Active employee-led Culture Committee. Ongoing industry and professional development trainings available to all employees. Multiple leaders on the executive committee recognized as 40 under 40 recipients for contributions to business and community. We’re playing offense to win! Our product market fit and our world-class employees make us the leader in our space. We’re building something cool and people like it here. We receive many resumes for our open positions and each one is reviewed by a human being on our recruiting team. We will compare your background with the qualifications and requirements for the position. If you are selected for an interview you will receive an e-mail from someone on our recruiting team with an @vantaca.com email address. It may take some time for us to review all of the applications so give us some time to respond. We appreciate your interest in this role.

Own and execute cross-functional enablement programs to support GTM initiatives, designing engaging learning paths and content, and partnering with various teams to ensure program success. | Proven experience leading complex enablement programs, instructional design skills, ability to develop enablement assets, and understanding of sales and post-sales motions. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role As a Program Manager, Field Enablement Content on GitLab's Field Enablement team, you'll orchestrate, design, and deliver scalable enablement programs that equip our revenue teams with the knowledge, skills, and tools they need to be successful. You'll own complex, cross-functional initiatives end to end, partnering closely with Field Leadership, Revenue Operations, Product, Marketing, Legal, Finance, and Field Enablement peers to bring new products, offers, and operational changes to market in a way that’s clear, actionable, and aligned to our go-to-market (GTM) enablement framework. You’ll use instructional design best practices and data to build and iterate learning paths and content, and you’ll leverage GitLab’s content management platform (Highspot) and learning management system (Cornerstone) to land these programs at scale. In this role, you’ll advocate for the needs of our field audiences across sales, customer success, and partner motions, ensuring that every program addresses real readiness gaps and drives measurable impact on adoption, pipeline progression, and deal velocity. You’ll work in an all-remote, values-driven environment where you’ll have both autonomy and strong cross-functional support, and you’ll help shape how Field Enablement content is created, governed, and maintained as this net-new function continues to grow. Some examples of our projects: Designing and launching structured onboarding and readiness programs in Highspot and Cornerstone for new products, offers, and GTM plays Creating and curating high-impact enablement assets, such as playbooks, e-learning modules, and talk tracks, to address prioritized content gaps across the field organization What you'll do Take full ownership of enablement programs that support major new offerings and operational changes for the field organization, creating clear, strategic program plans that align to go-to-market (GTM) and revenue goals. Orchestrate cross-functional enablement initiatives from concept through launch and sustainment, partnering with Field Leadership, Revenue Operations, Product, Marketing, Legal, Finance, and others to ensure offerings are ready to land with Field audiences. Apply adult learning principles and instructional design methodologies (for example, ADDIE and SAM) to design and structure engaging learning paths, onboarding journeys, and skills programs for a range of revenue roles. Design, develop, and curate high-impact enablement content and assets (including playbooks, e-learning modules, guides, and talk tracks) that address prioritized content gaps across pre- and post-sales motions. Deliver and manage GTM programs within GitLab’s enablement systems, including our content management platform (Highspot) and learning management system (Cornerstone), ensuring content is well organized, discoverable, and kept up to date. Partner closely with Revenue Operations, Marketing, Sales, Customer Success, and partner teams to align enablement content to customer lifecycle stages and sales processes, and coordinate plans that support adoption of new products, offers, and plays. Maintain consistent touchpoints with Field Enablement functional leads and the Enablement PMO to gather feedback, monitor program adoption, and iterate based on qualitative input and quantitative metrics such as pipeline progression and engagement. Build, document, and continuously improve content and program management processes across the Field Enablement team so that enablement initiatives are scalable, repeatable, and easy for global stakeholders to understand, contribute to, and use. What you'll bring Proven experience leading complex, cross-functional enablement programs for revenue organizations in sales enablement, learning and development, or related fields, such as new product or offer launches, operational changes, and readiness programs for sales, customer success, and partner teams, from planning through execution and sustainment, including managing multiple workstreams, timelines, and stakeholders in a fast-paced environment. Demonstrated instructional design skills, applying adult learning principles and methodologies (such as ADDIE or SAM) to build effective, scalable learning paths, onboarding journeys, and training experiences for field audiences. Experience designing, developing, and curating a range of enablement assets, such as playbooks, e-learning modules, videos, and talk tracks or scripts, and proficiency with e-learning authoring, multimedia, and enablement tools (for example, Articulate Rise/Storyline, Highspot, and Cornerstone). Strong understanding of pre- and post-sales motions and the needs of field team members who support the sales cycle, with the ability to translate business and go-to-market priorities into clear enablement plans, content, and readiness programs. Highly detail-oriented and process-focused, with a track record of building, documenting, and scaling repeatable workflows for content management, knowledge management, and program delivery across global stakeholders. Ability to collaborate and build trusted partnerships with stakeholder leadership across Revenue Operations, Product, Marketing, Legal, Finance, Field Leadership, and other distributed teams in an all-remote, asynchronous, values-driven environment, working as a self-directed "manager of one" and breaking work into clear milestones. A customer- and field-focused mindset with high empathy for learner experience, using feedback, data, and insights to measure impact and iterate programs, and alignment with GitLab's values and the future direction of the Field Enablement Content function. About the team The Field Enablement team partners with GitLab’s revenue organization to help field and partner teams drive customer outcomes and revenue growth. We focus on creating and iterating high-impact programs, content, and processes that support product launches, new offers, and ongoing skills development for our field audiences. We're currently focused on orchestrating end-to-end enablement for major GTM initiatives, building repeatable frameworks for onboarding and ongoing readiness, and using clear measurement and feedback loops to help leaders understand and communicate the impact of enablement investments on field productivity and customer outcomes. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $81,200—$174,000 USD How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Design and maintain dashboards and reports to measure enablement program impact, analyze data from multiple sources, and collaborate with stakeholders to improve data quality and insights. | Proven experience with data visualization tools like Power BI or Tableau, Salesforce reporting, and querying data lakes such as Snowflake or BigQuery; strong analytical skills and ability to communicate insights effectively. | GitLab is an open-core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating human progress. Our platform unites teams and organizations, breaking down barriers and redefining what's possible in software development. Thanks to products like Duo Enterprise and Duo Agent Platform, customers get AI benefits at every stage of the SDLC. The same principles built into our products are reflected in how our team works: we embrace AI as a core productivity multiplier, with all team members expected to incorporate AI into their daily workflows to drive efficiency, innovation, and impact. GitLab is where careers accelerate, innovation flourishes, and every voice is valued. Our high-performance culture is driven by our values and continuous knowledge exchange, enabling our team members to reach their full potential while collaborating with industry leaders to solve complex problems. Co-create the future with us as we build technology that transforms how the world develops software. An overview of this role As an Enablement Data & Reporting Analyst on GitLab's Field Enablement Operations team, you'll play a central role in building the data foundation that shows how our enablement programs impact sales performance. As GitLab scales and evolves our enablement strategy, you'll help establish the reporting frameworks that inform how we prioritize programs, content, and investments across the field. Working in tools like Salesforce, Power BI or Tableau, Snowflake or Google BigQuery, and our enablement systems, you'll collaborate with Enablement leadership, Sales Operations, and executive stakeholders to answer critical business questions about program effectiveness and field readiness. You'll also help refine our reporting processes and documentation so that our strategy, metrics, and insights are easy to understand and act on in our all-remote, values-driven environment. What you'll do Design, build, and maintain executive-ready dashboards, reports, and data visualizations in tools like Power BI and Tableau to show the health and impact of Field Enablement programs. Execute complex data queries across multiple sources, including Salesforce and data lakes such as Snowflake or Google BigQuery, to combine enablement activity data with sales performance data. Serve as a subject matter expert for Sales Enablement reporting in Salesforce, creating and optimizing custom report types and dashboards for use by field teams and leadership. Partner with Enablement team members to define and standardize key performance indicators and operational metrics across platforms such as learning management systems, content management systems, and Highspot. Analyze enablement, content, and program data to identify trends, risks, and opportunities, translating findings into clear, actionable recommendations for Enablement leadership and sales stakeholders. Collaborate with IT and Data teams to maintain data integrity, ensure reliable data pipelines, and drive alignment on data definitions and reporting standards. Present data-driven insights in a clear, concise way to both technical and non-technical audiences, including senior leadership and field sales teams, to support decisions and strategy. Manage and prioritize a portfolio of reporting requests and analytics projects, ensuring timely delivery, high-quality outputs, and consistent documentation of methodologies and definitions. What you'll bring Strong analytical skills with the ability to frame ambiguous business questions, structure analysis, and translate findings into clear recommendations for Enablement and Sales stakeholders. Proven experience utilizing data visualization and AI tools (for example, Power BI, Tableau, Claude) to build, maintain, and optimize scalable executive-level reporting and dashboards. Strong proficiency in Salesforce reporting, including custom report types and dashboard creation, with experience supporting Sales or Enablement use cases. Familiarity working with Sales Enablement tools and systems (for example, Highspot, Cornerstone on Demand, other LMS/CMS platforms) and connecting their data to sales performance outcomes. Experience querying and integrating data from various sources, including data lakes (for example, Snowflake, Google BigQuery), to synthesize enablement, sales, and operational data. Expertise in defining, measuring, and reporting on core Enablement metrics (for example, content consumption, program completion rates, correlation to sales performance) and using them to drive actionable insights. Ability to communicate complex analyses in a clear, concise way through presentations, written narratives, and data visualizations for both technical and non-technical audiences, including senior leadership and field sales teams. Comfort working in an all-remote, asynchronous environment, including managing a portfolio of reporting requests, meeting due dates, and breaking work into short delivery milestones, while aligning with GitLab's values and applying transferable skills from related analytics, sales operations, or business intelligence roles. About the team The Field Enablement Operations team is a centralized, cross-functional partner to our Revenue organization, responsible for turning data from sources like Salesforce, Highspot, our learning and content platforms, and data lakes (for example Snowflake and Google BigQuery) into actionable insights and self-service reporting. You'll join a fully remote, globally distributed team that collaborates asynchronously to define shared enablement metrics and build executive-ready dashboards and reports in tools like Power BI and Tableau. We document our strategy and processes so stakeholders can easily understand how enablement is measured and how to access the insights they need. We are currently focused on connecting enablement activity to sales performance, improving data consistency and quality across systems, and helping enablement and sales leaders clearly understand and communicate the impact of their programs. The base salary range for this role’s listed level is currently for residents of the United States only. This range is intended to reflect the role's base salary rate in locations throughout the US. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, alignment with market data, and geographic location. The base salary range does not include any bonuses, equity, or benefits. See more information on our benefits and equity. Sales roles are also eligible for incentive pay targeted at up to 100% of the offered base salary. United States Salary Range $81,200—$174,000 USD How GitLab will support you Benefits to support your health, finances, and well-being Flexible Paid Time Off Team Member Resource Groups Equity Compensation & Employee Stock Purchase Plan Growth and Development Fund Parental leave Home office support Please note that we welcome interest from candidates with varying levels of experience; many successful candidates do not meet every single requirement. Additionally, studies have shown that people from underrepresented groups are less likely to apply to a job unless they meet every single qualification. If you're excited about this role, please apply and allow our recruiters to assess your application. Country Hiring Guidelines: GitLab hires new team members in countries around the world. All of our roles are remote, however some roles may carry specific location-based eligibility requirements. Our Talent Acquisition team can help answer any questions about location after starting the recruiting process. Privacy Policy: Please review our Recruitment Privacy Policy. Your privacy is important to us. GitLab is proud to be an equal opportunity workplace and is an affirmative action employer. GitLab’s policies and practices relating to recruitment, employment, career development and advancement, promotion, and retirement are based solely on merit, regardless of race, color, religion, ancestry, sex (including pregnancy, lactation, sexual orientation, gender identity, or gender expression), national origin, age, citizenship, marital status, mental or physical disability, genetic information (including family medical history), discharge status from the military, protected veteran status (which includes disabled veterans, recently separated veterans, active duty wartime or campaign badge veterans, and Armed Forces service medal veterans), or any other basis protected by law. GitLab will not tolerate discrimination or harassment based on any of these characteristics. See also GitLab’s EEO Policy and EEO is the Law. If you have a disability or special need that requires accommodation, please let us know during the recruiting process.

Assist clients with travel bookings, inquiries, and administrative coordination in a remote setting. | Prior customer service or administrative experience, strong communication skills, attention to detail, and ability to work independently. | About the Role: We are seeking reliable, detail-oriented individuals to support clients with travel-related services in a fully remote environment. This role focuses on assisting with reservations, responding to inquiries, and providing administrative coordination throughout the travel planning process. The position is ideal for individuals who enjoy helping others, staying organized, and managing tasks independently while following established procedures. Training, systems access, and ongoing support are provided, allowing individuals without prior industry experience to succeed. Clear workflows and expectations are outlined to ensure consistency and confidence in daily responsibilities. Responsibilities: Responsibilities include assisting clients with booking-related questions, maintaining accurate records, communicating professionally through approved platforms, completing required training, and staying informed on procedures and updates. Collaboration with a remote support team may be required as needed. Qualifications: Strong communication skills, attention to detail, comfort working independently, reliable technology access, and prior customer service or administrative experience are preferred. To Apply: Apply online. Qualified applicants will be contacted.

Supporting clients with travel-related inquiries, managing digital records, and providing excellent customer service in a remote setting. | Strong communication skills, attention to detail, self-motivation, and comfort with online systems, with no prior experience required. | Customer Experience Coordinator – Travel (Remote) Job Description: This role supports clients by providing assistance with travel-related services such as reservations, documentation guidance, and general customer inquiries. The position emphasizes communication, organization, and delivering a positive client experience in a structured remote environment. It is well suited for individuals who enjoy working with details, following processes, and supporting others in a service-focused role. Training and mentorship are provided, making this opportunity accessible to candidates without previous travel industry experience. Clear systems and ongoing guidance ensure individuals can perform confidently and effectively. Responsibilities: Duties include responding to client questions, assisting with reservation coordination, maintaining organized digital records, completing assigned training, and communicating in a timely and professional manner through approved channels. Qualifications: Strong written and verbal communication skills, attention to detail, self-motivation, dependability, and comfort using online systems are preferred. No experience needed. To Apply: Apply online. Qualified applicants will be contacted.

Build and maintain strategic relationships with enterprise customers to ensure retention, growth, and satisfaction. | At least 8 years of experience in SaaS customer success or account management, supply chain industry experience preferred, strong multitasking and cross-functional collaboration skills. | At FourKites we have the opportunity to tackle complex challenges with real-world impacts. Whether it’s medical supplies from Cardinal Health or groceries for Walmart, the FourKites platform helps customers operate global supply chains that are efficient, agile and sustainable. Join a team of curious problem solvers that celebrates differences, leads with empathy and values inclusivity. FourKites is looking for an ambitious and experienced Senior Customer Success Manager to join our team! You will provide the best customer experience by building a consultative relationship with your book of business in order to grow and retain customers. You will have a strong partnership with our Sales team, as you help your customers meet their business objectives while identifying new opportunities to expand the FourKites footprint. As the owner of the day-to-day management of your customers, you will become their go-to expert in all things FourKites. From training your customers on the FourKites platform, to creating actionable goals for ways that they can optimize their supply chain, you are responsible for creating customers who are delighted in their utilization and adoption of our product. What you’ll be doing: Own overall relationship with assigned customers, which include: increasing adoption, driving usage, ensuring retention and satisfaction Establish a trusted/strategic advisor relationship with each assigned customer and drive continued value of our products and services Develop, prepare, and nurture customers for advocacy Work with customers to establish critical goals, or other key performance indicators and aid the customer in achieving their goals Facilitate a quarterly Executive Business Review to review goals, progress and opportunities Understand white-space and work to identify and/or develop upsell opportunities Advocate customer needs/issues cross-departmentally Manage account escalations Advocate internally for customer needs and connect on priorities About the team: Our innovative Customer Success Managers are integral to our Operations team. With their creative problem-solving skills, they have created “raving fans” of FourKites with all of our customers. From implementing round-table events to advocating directly with the FourKites Leadership team, our Customer Success Managers are the driving force behind our customer’s satisfaction and retention. Who you are: At least 8 years of experience working with enterprise customers in a Customer Success or Account Management type role at a SaaS company Supply Chain industry experience preferred Excellent ability to multitask and prioritize workload Demonstrated ability/flexibility to work cross-functionally in a fast-growing company where fast-paced change is the norm Demonstrates a strong drive for efficiency, resolving problems and getting the work done in a timely, quality-focused manner Bilingual proficiency (Good to have) Ability to travel 10% or more of the time We know that job postings can be intimidating, and research shows that while men apply to jobs when they meet an average of 60% of the criteria, women and other marginalized folks tend to only apply when they check every box. We encourage you to apply if you think you may be a fit and give us both a chance to find out! FourKites, the leader in AI-driven supply chain transformation for global enterprises and pioneer of real-time visibility, turns supply chain data into automated action. FourKites Intelligent Control Tower® breaks down enterprise silos by creating a real-time digital twin of orders, shipments, inventory and assets. This comprehensive view, combined with AI-powered digital workers, enables companies to prevent disruptions, automate routine tasks and optimize performance across their supply chain. FourKites processes over 3.2 million supply chain events daily — from purchase orders to final delivery — helping 1,600-plus global brands prevent disruptions, make faster decisions and move from reactive tracking to proactive supply chain orchestration. For more information, visit www.fourkites.com. FourKites provides competitive compensation with stock options, outstanding benefits and a collaborative culture for all employees around the globe. To help you be your best, we have 5 global recharge days, in addition to generous PTO and standard holidays. Parental leave for all parents, an annual wellness stipend and volunteer days also provide you with time and resources for self care and to care for others. Throughout the year, FourKites sets aside time during the workday to learn and celebrate diversity. We're always listening for new ways to support everyone in and out of the office. If you are a California resident, here is our California Applicant Privacy Notice. If you are a European Union resident, here is our EU Applicant Privacy Notice. (Include the relevant privacy notice) Benefits Offered: Medical, Dental & Vision benefits start on first day of employment Health Savings Account employer contribution Medical and Dependent Care FSA Supplemental insurance for Accident and Critical Illness expense reimbursement Dedicated resources for family planning, 1:1 support for new parents, access to child care and welfare networks, fertility, LGBTQIA+ inclusive, behavioral and psychological health 401k Retirement savings employer match Bonus and incentive compensation as well as employee stock option program Employer paid life insurance and short term disability insurance 20 PTO days, 5 recharge days, 2 volunteer days Up to 16 weeks of parental leave for birthing parents, fully paid Up to 12 weeks of parental leave for non-birthing parents (8 weeks paid, 4 weeks unpaid) Technology reimbursement Commuter benefits for in office employees (Chicago) Annual Wellness Stipend Ongoing learning & development opportunities FourKites is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.