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Oversee employee benefits, payroll, employee relations, safety programs, and compliance in a hybrid work environment. | Requires 2+ years of HR experience, benefits and payroll expertise, knowledge of employment laws, proficiency with HRIS and Excel, and strong communication skills. | Description The People Operations Manager plays a critical role in supporting and strengthening our people operations department. This position is responsible for overseeing employee benefits administration, coordinating payroll with our external vendor, overseeing the firm’s safety programs and policies, managing timekeeping compliance, and guiding employee relations matters including disciplinary actions and terminations. Key Responsibilities Benefits Administration Serve as the primary point of contact for benefits-related matters, including health, dental, vision, life, and retirement plans. Coordinate with benefits brokers and vendors to implement annual renewals, resolve employee issues, and ensure plan compliance. Process uploads and registrations in benefit platforms as necessary (such as benefits enrollment platform, 401k, commuter benefits, etc.) Develop and deliver employee benefits orientation and open enrollment sessions. Maintain and update benefits documentation and intranet resources. Payroll Coordination & Timekeeping Oversight Liaise with the payroll vendor to ensure accurate and timely payroll processing. Respond to employee inquiries regarding payroll issues and questions; coordinate resolution with the vendor. Audit and approve timecard submissions and payroll reports in coordination with department leaders; ensure employee timecards are accurate and timely. Train new managers and employees on timekeeping procedures. Monitor compliance with federal, state, and firm timekeeping policies. Coordinate with billing and accounting to ensure appropriate funds are available. Employee Relations & Support Provide guidance and coaching to managers and employees on employee relations matters. Conduct and document employee relations meetings, performance improvement plans, including disciplinary actions and termination. Ensure consistent application of firm policies and compliance with employment laws. Maintain confidential personnel files and records. Ensure timely and compliant execution of offboarding tasks, including exit interviews, access removal, and knowledge transfer. Safety, Risk Mitigation & Emergency Preparedness Design and oversee the firm’s enterprise-wide safety and emergency preparedness strategy. Establish and maintain firmwide protocols for crisis management, including natural disasters, public health emergencies, workplace violence, and cybersecurity incidents, in collaboration with legal, facilities, and IT teams. Lead cross-functional emergency response teams across all office locations. Partner with external consultants, insurance providers, and regulatory agencies to proactively manage risk. Prepare and disseminate emergency communications for all offices, ensuring timely and accurate information is shared. Cross-Functional Collaboration Provide advice and coach managers on policy application and employee relations concerns. Partner with leaders to support workforce planning, team development, and employee engagement. Collaborate with payroll, finance, and legal teams to ensure accurate and timely HR operations. Performance & Development Develop and implement a thorough performance evaluation process. Coordinate performance review cycles and goal-setting processes. Support training initiatives and identify opportunities for employee growth and skill-building. Other Duties Ensure practices comply with labor laws, regulations, and employment policies. Maintain accurate and up-to-date employee records. Utilize the HRIS to process employee updates and changes. This job description reflects management's assignment of essential functions; it does not prescribe or restrict the tasks that may be assigned. Preferred Qualifications Bachelor’s degree in Human Resources, Business Administration, or related field. 2+ years of progressive HR experience, including benefits administration and employee relations. Law firm or professional services experience preferred. Must be proficient with Microsoft Excel. Strong knowledge of employment laws and regulations (e.g., FMLA, FLSA, ADA, COBRA). Experience coordinating payroll with third-party vendors or payroll processing. Excellent communication, presentation, and interpersonal skills. Ability to handle sensitive matters with discretion and professionalism. Proficiency with HRIS and timekeeping systems. Equal Opportunity Employer Kahana Feld provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Job Type Full-Time, Exempt Salary $100,000-$120,000 Work Location Hybrid Work Schedule 8:30am - 5:30pm Monday-Friday. Occasional weekends and holidays. Physical Requirements Primarily sedentary work. Exerting up to 10 pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. The worker is required to have close visual acuity to perform an activity such as: preparing and analyzing data and figures; transcribing; viewing a computer terminal; extensive reading. Work is performed in an office environment and requires the ability to operate standard office equipment and keyboards. Must have the ability to walk short distances, and/or drive a vehicle to deliver and pick up materials. Work can be performed with or without accommodations. Travel 10-20% domestic travel by car and plane.

Manage complex remote sensing projects from inception to completion, coordinate multiple projects, lead and develop teams, and support business development. | Requires 5+ years of project management experience, 10+ years of industry experience, expertise in remote sensing technologies, and strong communication and organizational skills. | Description Westwood Professional Services, Inc. is actively seeking a highly skilled and motivated Remote Sensing Project Manager to join our dynamic team. This role is pivotal in driving the success of our remote sensing projects, ensuring they are executed with precision and excellence. As a Project Lead, you will be at the forefront of managing complex projects and contributing to the growth and innovation of our services. Requirements Manage projects from inception through completion Prepare and manage a high volume of proposals, contracts, invoicing, work in process and account receivables Prepare, maintain, coordinate project schedules of multiple concurrent projects with clients Recruit, manage, develop, lead, inspire, coach a growing team Produce high-quality work and implement and maintain QA/QC procedures Support business development in preparation of proposals Able to understand proposals and contract scope of services. Able to identify scope creep, write and capture additional services in a timely manner Oversee the technical, legal, and financial aspects of various projects Coordinate with other disciplines and support services Make decisions independently in regards to various issues and methods Able to accept and give performance feedback Required Skills: Extremely organized Have a full technical understanding of all aspects of Remote Sensing Ability to technically do the work you manage so you can truly guide your team Outgoing, friendly, approachable (team player) Strong communication skills with team members and clients Ability to delegate assignments and determine methods and procedures Ability to be open to others ideas and willing to compromise Detail-oriented but also flexible enough to be big picture/conceptual Capable of envisioning the client’s goals Able to follow general directions and guidelines for the firm’s policies, practices, and procedures Qualifications: 5+ years of project management experience 10+ years of industry experience Experience within civil, power delivery, and renewable markets Expertise with multiple remote sensing technologies Evolution with career growth providing experience from every step of the project process About Westwood Professional Services, Inc. (Westwood) At Westwood, our purpose is to create a better world for people through our work. We transform the energy grid, design resilient infrastructure, and develop communities that will flourish today and for future generations. With over 50 years of experience and a legacy of innovation, we stand at the forefront of our industry, dedicated to understanding the unique needs of the markets we serve. Our approach revolves around people. We are committed to building a culture that attracts, retains, and develops high performers. Our team values relationships, innovation, dedication, initiative, and growth. We believe fostering a collaborative “One Team” mentality yields superior outcomes in everything we do. We customize our technical capabilities and geographic reach to meet our clients where they are and help them realize their vision. We are partners in our clients’ success, driving to provide solutions that make a lasting difference. Safety, sustainability, and operational excellence are not just facets of our work; they are intrinsic to our identity, guiding every decision we make. We are deeply invested in the communities we serve. Through our projects and giving-back initiatives, we enrich the lives of those we serve, engage others within our industry, and create a lasting impact on communities around the world. To us, success transcends the completion of projects; it is reflected in the lives we have positively impacted by our work. Join us in creating a better world. In 2025, Westwood was recognized as #77 on the ENR Top 500 Design Firms. Additionally, Westwood was ranked #5 for ENR's Top Design Firm for Solar, #6 for Battery Storage, and #3 for Wind (2025). The firm consistently ranks on the industry's top 25 lists and receives recognition for its involvement in award-winning projects nationwide. Westwood provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We believe that diverse backgrounds strengthen our business. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Monitor, develop, and improve manufacturing processes and equipment to support safety, quality, and efficiency. | Requires 5-7 years of experience in manufacturing process improvement, proficiency with modern manufacturing methods, and CAD skills. | Description In accordance with company policies and procedures, the Manufacturing & Process Engineer is responsible for monitoring, developing, and improving manufacturing processes and equipment to support the strategic direction of the company. This position is charged with executing these efforts to facilitate safety, quality, cost and delivery excellence within the fast-paced environment at G&H Diversified Mfg., LP (G&H). Critical Functions: 1. Evaluates manufacturing processes by designing and conducting research programs; applying knowledge of product design, fabrication, assembly, tooling, and materials; conferring with equipment vendors; soliciting observations from operators. 2. Develops manufacturing processes by studying product requirements; researching, designing, modifying, and testing manufacturing methods and equipment. 3. Improves manufacturing efficiency by analyzing and planning work flow, space requirements, workforce utilization, and equipment layout. 4. Designs custom equipment to solve manufacturing challenges. Accurately develop solid models of completely assembled products and detail parts including bill of materials (BOM) utilizing SolidWorks software, company document management system and interface with company ERP system. 5. Design for manufacturing including 3D associative solid models, detail drawings, weldment drawings, assemblies, and installation drawings using G&H drawing specifications. 6. Assures product and process quality by working with the Quality department to establish testing methods; testing finished-product and process capabilities; establishing standards. 7. Functions as a liaison and facilitator to maintain effective communication and collaboration between Engineering, Quality, Operations and Supply Chain departments, and provide solutions to each. 8. Provides manufacturing decision-making information by calculating production, labor, and material costs; reviewing production schedules; estimating future requirements. 9. Prepares product and process reports by collecting, analyzing, and summarizing information and trends. Designs and runs tests / experiments as needed. 10. Completes design and development projects by training and guiding other engineers, designers, and technicians. 11. Maintains product and company reputation by ensuring company processes comply with government safety and environmental regulations. Works in accordance with ISO 9001 and other applicable QMS standards and maintains documentation accordingly. Writes and distributes Management of Change (MOC) and other documents to notify personnel of changes to products, processes, etc. 12. Maintains professional and technical knowledge by attending educational workshops and industry trade shows; reviewing publications; participating in professional societies. Requirements 1. 5 to 7 years’ experience in a similar role implementing lean principles and conducting process improvement events. 2. Must have experience with modern manufacturing methods including CNC turning and milling, laser cutting, sheetmetal / forming, welding, 3D printing. 3. Must have experience and desire to work hands-on on the shop floor of an industrial fabrication and assembly business with minimal office time. 4. Experience with programming CNC equipment, robotics, and automation are desirable. 5. Demonstrate experience revising manufacturing processes/equipment to solve production and/or quality constraints. 6. Strategic thinker, strong analytical skills, able to analyze considerable and complex data to drive decisions. 7. Proficient with SolidWorks CAD modeling and drafting, as well as Microsoft Outlook, Word, Excel, and PowerPoint. Experience with AutoCAD or similar 2D drafting software desirable. 8. Experience with Product Data Management (PDM) systems desirable. 9. Excels in a highly dynamic organization, experiencing high growth rates and change. Accustomed to tight deadlines and the need for quick solutions. 10. Change Agent – skilled with enabling change, strong influencing abilities particularly with stakeholders and frontline teams. 11. Sound interpersonal/written communication skills; can effectively interact with all levels of management. Experience writing technical documents including technical manuals, work instructions, etc. 12. Team player able to work well across business operations and develop strong business teams. 13. Ability to work on multiple projects simultaneously with limited direction. Capable of managing competing interests and 14. Bachelor of Science degree in Engineering, Manufacturing, or Industrial Systems desirable but not required.

Perform administrative tasks, manage records, and support guest services in a hospitality setting. | Requires customer service, administrative skills, and ability to operate office equipment, with no specific technical skills or certifications needed. | POSITION SUMMARY Enter and retrieve information contained in computer databases using a keyboard, mouse, or trackball to update records, files, reservations, and answer inquiries from guests. Transmit information or documents using a computer, mail, or facsimile machine. Operate standard office equipment other than computers. Prepare letters, memos, and other documents using word processing, spreadsheet, database, or presentation software. Handle incoming and outgoing mail, including date stamping and distributing incoming mail. Create and maintain computer- and paper-based filing and organization systems for records, reports, documents, etc. Compile, copy, sort, and file records of office activities, business transactions, and other activities. Enter and locate work-related information using computers and/or point of sale systems. Follow all company policies and procedures, ensure uniform and personal appearance are clean and professional, maintain confidentiality of proprietary information, and protect company assets. Welcome and acknowledge all guests according to company standards, anticipate and address guests’ service needs, assist individuals with disabilities, and thank guests with genuine appreciation. Speak with others using clear and professional language, prepare and review written documents accurately and completely, and answer telephones using appropriate etiquette. Develop and maintain positive working relationships with others, support team to reach common goals, and listen and respond appropriately to the concerns of other employees. Move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance. Perform other reasonable job duties as requested by Supervisors. At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law. Marriott International considers for employment qualified applicants with criminal histories consistent with applicable federal, state and local law. EDITION Hotels combine the visionary genius of boutique hotelier Ian Schrager, the service delivery of a world-class luxury hotel, and the global reach of Marriott International to create an entirely new experience in the world of hospitality. EDITION delivers the best of both worlds in a delicate balancing act – polish with personality, perfectionism with individualism, and comfort with charisma and charm. The brand targets sophisticated, knowledgeable consumers who understand quality, originality, design, and service excellence, but who want it without limitations – breaking the bounds of convention and demanding an attitude and a feeling wrapped in a package that showcases the exceptional. But to create this magical experience, we need you. We are looking for outgoing, authentically amazing people who are looking for a place to work that inspires them, challenges them and makes them proud to come to work. A place where service comes from the heart, not from a handbook. A place that delivers a never-ending theatrical performance that continuously delights and enchants each and every one of our guests. We invite you to join us today. In joining EDITION, you join a portfolio of brands with Marriott International. Be where you can do your best work,​ begin your purpose, belong to an amazing global​ team, and become the best version of you.

Leading and managing complex SaaS implementation projects for enterprise clients, coordinating internal teams and external stakeholders, and ensuring successful onboarding and customer satisfaction. | 4+ years of project management or implementation experience, proven ability to manage complex projects with enterprise customers, strong communication skills, and experience working cross-functionally in a fast-paced environment. | About BuildOps BuildOps is on a mission to modernize the trades by building the only all-in-one management platform designed specifically for commercial contractors. We help our customers operate more efficiently, connect their teams, and deliver world-class service to their clients. At BuildOps, we call our team members Builders—innovators who take ownership, build with purpose, and deliver results that make a lasting impact. The Role As an Implementation Project Manager (PM) at BuildOps, you’ll act as the General Contractor (GC) of our customer implementation projects—leading cross-functional teams, managing timelines, and ensuring successful onboarding of our largest Enterprise and Strategic accounts. While your primary focus will be on our top-tier customers, you may also support projects in our Corporate and Mid-Market segments as needed. You will be the central point of coordination—bridging the gap between BuildOps teams, our customers’ leadership, and external stakeholders (including private equity firms, consultants, Value Added Resellers (VARS), and customer SMEs). Your goal: deliver a seamless implementation experience that drives adoption, satisfaction, and measurable business outcomes. What You’ll Do Project Leadership & Planning Act as the General Contractor (GC) of your implementation projects—owning scope, timeline, communication, and delivery. Work with the sales team to review sales artifacts and ensure all relevant customer information is transferred to the implementation team. Schedule and conduct kickoff calls with customers to establish project goals, timelines, and success criteria. Create and maintain detailed project plans, updating regularly in collaboration with customer stakeholders. Schedule regular project calls with customers and internal teams to track progress and address issues. Request and assemble implementation resources (e.g., Implementation Manager, Solutions Architect, Data Analyst, etc.) based on project needs. Ensure critical milestones are achieved, obtaining customer signoff on key implementation deliverables. Communication & Stakeholder Management Serve as the primary point of contact for customer leadership teams, private equity sponsors, and external consultants during implementation. Collaborate closely with BuildOps’ internal teams—including Sales, Solutions, Data, Enablement, and Product—to ensure a cohesive customer experience. Create and distribute regular internal and external status reports summarizing progress, risks, and next steps. Build trusted relationships with executive stakeholders, driving accountability and clarity throughout the project lifecycle. Risk Management & Continuous Improvement Work with the implementation team to identify risks early and escalate issues internally or externally before they become blockers. Champion best practices and process improvements to drive efficiency, scalability, and customer satisfaction. Act as a culture carrier—modeling what it means to be a Builder at BuildOps: resourceful, collaborative, and customer-obsessed. What You Bring 4+ years of project management or implementation experience, preferably in SaaS, construction tech, or a related B2B technology environment. Proven track record managing complex, multi-phase implementation projects with enterprise customers. Exceptional communication and stakeholder management skills—able to interact confidently with executives, consultants, and technical teams. Strong organizational and planning skills; you can juggle multiple projects and maintain attention to detail. Comfort working cross-functionally in a fast-paced, high-growth environment. PMP, CSM, or similar certification is a plus. Why You’ll Love Being a Builder Opportunity to directly impact how the trades operate and thrive in a digital world. Collaborative, mission-driven culture where Builders are empowered to take ownership. Competitive compensation, equity, and benefits. Room to grow—professionally and personally—as BuildOps scales. Compensation: SF, NYC, LA: $120k - $140k Raleigh + Remote: $105k - $123k Bonus and equity Build something that lasts. Join us at BuildOps. What we offer: Generous equity grant, become an owner in our company! Macbook computer provided A comprehensive benefits package Flexible PTO and hybrid work schedules Work from home stipend Hubs in Los Angeles, Toronto, and Raleigh with hybrid work schedules and lunch provided for in-office days Company events like BBQs and team-building activities, both in-person and virtual Fast-paced, collaborative, and dynamic work environment Opportunities for growth and career advancement Chance to work with cutting-edge technology and innovative solutions The chance to get in on the ground floor and build something truly groundbreaking for ourselves and our amazing customers About BuildOps Join BuildOps, the largest commercial trade platform in the country, as we transform the multi-billion dollar commercial contracting industry! We’re not just talking incremental improvements—we’re talking a full-scale revolution, empowering the hardworking heroes who build and maintain the infrastructure that keeps our world running. See why contractors choose Buildops here. This is your chance to be part of a rocketship. We’re fresh off a $1 billion valuation and a $127M Series C funding round (part of over $275M raised to date) led by industry-leading investors like Meritech Capital, BOND, and SE Ventures, backed by Schneider Electric (Reuters, TechCrunch, LA Business Journal) . Our latest investors join our team of industry heavyweights like Next47, former Twitter CEO Dick Costolo, former Salesforce President Gavin Patterson, and Boost Mobile CEO Stephen Stokols. Their investment is fueling our aggressive growth and our commitment to equipping contractors with AI-driven tools to conquer chaos, boost efficiency, skyrocket profitability, and ultimately, deliver exceptional service. At BuildOps, we’re changing the game and doing the best work of our careers. You’ll be a key player in a company that’s truly making a difference for the backbone of our economy. If you’re ready to tackle big challenges, work with a passionate team, and build something extraordinary, BuildOps is the place for you. 🚀

Coordinate and manage complex data center robotics deployment projects across multiple sites, ensuring timely and efficient execution. | Requires 2-4 years of project management experience, PMP certification, and familiarity with hardware or robotics deployments, which are not reflected in your background. | itD is seeking a Project Manager to support global deployment efforts for large-scale data center robotics solutions. This role is critical to ensuring safe, timely, and effective deployments by coordinating cross-functional teams, driving execution against schedules, and standardizing repeatable deployment processes that enable operational excellence. The ideal candidate brings strong project coordination experience, exceptional communication skills, and a proven ability to manage complex technical deployments across distributed environments. Location: Remote (U.S.-based) - PST preferred We provide comprehensive medical benefits, a 401(k) plan, paid holidays, and more. Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship. Responsibilities: Coordinate end-to-end project activities by developing detailed plans, timelines, and task lists to support robotics deployments. Partner with management, engineering, and field operations teams to align on project specifications, procedures, and execution requirements. Collaborate with centralized engineering teams and on-site data center operations to ensure successful deployment of robotics solutions. Execute and track tasks across multiple deployment sites while adhering to predetermined schedules. Proactively identify risks, remove blockers, and develop mitigation plans to ensure on-time delivery. Develop repeatable deployment processes and operationalize them through documentation, standardization, and training. Provide clear, consistent communication on project status, risks, and progress to stakeholders. Internal Responsibilities: Attend regular internal practice community meetings. Collaborate with your itD practice team on industry thought leadership. Complete client case studies and learning material (blogs, media material). Build out material to contribute to the Digital Transformation practice. Attend internal itD networking events (in person and virtual). Work with leadership on career fast-track opportunities. Required Qualifications and Skills: 2–4 years of experience in project coordination or project management roles. PMP certification required. Strong verbal and written communication skills with the ability to clearly convey timelines, risks, and priorities. Demonstrated ability to plan, organize, and execute multiple workstreams independently. Strong problem-solving skills with attention to detail. Experience managing projects against defined schedules and deliverables. Working knowledge of production processes, quality control, cost management, and operational efficiency. Proficiency with standard project and business tools (e.g., MS Word, PowerPoint, MS Project, Visio). Preferred Qualifications and Skills: Experience supporting hardware or robotics deployments. Data center or large-scale operational environment experience. Exposure to global or multi-site deployment initiatives. Education: Bachelor’s degree in Business Administration or a related field required. PMI or PMP certification preferred. About itD: We are part of a new generation of consulting and software development company that blends diversity, innovation, and integrity with real business results. Our structure rejects any strong hierarchy, empowering us to deliver excellent results. We are a woman- and minority-led firm. Every day, we challenge ourselves to be considerate, fair and to re-think what great outcomes mean for our customers. This permeates down to how we approach every interaction, on every project, for every client. You’ll thrive here if you are a dynamic self-starter, a difference-maker or someone who wants to deliver great results, without constraints. The itD Digital Experience: Joining us means you’ll be part of our global community, you have a say about your own career journey, and you’ll get a chance to give back to causes that matter. You will experience working with Fortune 500 companies and high-performance teams across numerous industries. itD offers our employees excellent benefits such as medical, dental, vision, life insurance, paid holidays, 401K + matching, networking & career learning and development programs. We are growing and we want to see you grow! Visit https://itdtech.com/careers to learn more about what working at itD can mean for you. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status, or any other legally protected basis, in accordance with applicable law. itD is committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or to perform the essential functions of a position, please contact us at recruiting@itdtech.com and let us know the nature of your request and your contact information. Additional Info Dynamic environment in a culture of respect, empowerment and recognition for a job well done, apply today!

Build and optimize support workflows, manage support tools, and lead a support team to ensure scalable and effective customer support. | Experience in customer support or education operations, system thinking, process design, and excellent communication skills. | We’re looking for someone to own customer support + program operations end-to-end and oversee our support resources. Your primary responsibility is to bring structure, clarity, and scalability to a fast-expanding part of the business. You’ll own and strengthen our customer support operations, working directly with school and district partners, and build systems that enable flawless program execution. This isn’t about maintaining an existing playbook; it’s about building one that will carry us into our next stage of growth. WHAT YOU'LL TACKLE 1 | School & District Partners (50%) School administrators, district leaders, and teachers rely on TbT’s white glove service to deliver student outcomes, and they turn to Support when anything affects program execution. Respond directly to operational issues: rosters, scheduling, access management, attendance discrepancies, and real-time troubleshooting during tutoring windows. Handle complex or escalated support cases with professionalism and care. Partner with district technology teams to confirm best practices. Ensure every district experiences TbT as a highly responsive, proactive, and outcomes-driven partner. Support Operations & Content (20%) Build and document support workflows, escalation paths, and SLAs. Select, implement, and optimize support tools (e.g., ticketing system, knowledge base, automation). Create internal and external documentation to improve self-service. Establish metrics and reporting to track support volume, response times, resolution quality, and trends. Cross-Functional Collaboration (20%) Serve as Incident Manager during customer-impacting issues, owning triage, internal coordination, external communication, and post-incident follow-up. Partner with Product and Engineering to manage customer feedback & bugs, prioritize fixes, and close the loop with customers. Work closely with Customer Success & Teaching & Learning Team to ensure smooth handoffs and consistent communication. Identify recurring issues and recommend process or product improvements. Team Leadership (10%) Lay the foundation for a scalable support team, including onboarding, training, and quality standards. Manage contractors or future support hires as the team grows. Continuously improve the support experience as the company evolves. WHO YOU ARE We’re open to different backgrounds, but here’s what great looks like at TbT: Exceptionally strong written & oral communication — much of our culture runs on clear writing, and district partners rely on communication that is crisp, accurate, and empathetic High ownership — you proactively solve problems and only escalate when absolutely necessary Process architect — you can turn messy workflows into clean, repeatable system Detail-obsessed — you understand that in education operations, small misses can ripple into major issues for classrooms and schedules Sound judgment — you navigate ambiguity, anticipate downstream impacts, and know when to be flexible vs. process-driven Systems thinker — you build processes that account for scale, seasonality, and multiple customer personas Scrappy problem-solver — you thrive in fast-changing environments and enjoy creating order from complexity AI & automation literate — you use tools to eliminate manual work and accelerate support Experience — 3-5+ years in customer support, customer operations, or education operations roles where you’ve built and improved systems Required: experience in K12, tutoring, edtech, or multi-stakeholder service environments WHY THIS ROLE MATTERS You’ll be stepping into a function at an inflection point—one where the right systems can dramatically improve our ability to support districts, scale programs, and deliver measurable student impact. Within your first year, you’ll have helped shape how TbT thinks about customer support operations, built the foundations for scale, and influenced major cross-functional decisions. For the right person, this is a career-defining opportunity: Build systems that impact thousands of students Partner directly with Product, Partner Success, and senior leadership Grow with the company as the function matures We currently offer the following benefits: Excellent healthcare coverage - we cover 100% of certain health care plans for you and your family! Access to 401k to help save for the future Well-rounded wellness benefits including access to free and low cost mental health resources and support services Fully remote work environment Company-owned laptop Flexible, Discretionary PTO: We offer flexible paid time off that allows employees to take time away as needed, subject to manager approval. Tutored by Teachers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. If you have a disability or special need that requires accommodation, please let us know. The expected base salary range for this position is $80,000-$95,000.

Lead and develop a team of engineers to build advanced recommendation and content distribution systems, setting technical vision and collaborating across teams. | 7+ years of industry experience, management experience, expertise in large-scale ML systems, big data, NLP/LLMs, and cross-functional leadership. | About Pinterest: Millions of people around the world come to our platform to find creative ideas, dream about new possibilities and plan for memories that will last a lifetime. At Pinterest, we’re on a mission to bring everyone the inspiration to create a life they love, and that starts with the people behind the product. Discover a career where you ignite innovation for millions, transform passion into growth opportunities, celebrate each other’s unique experiences and embrace the flexibility to do your best work. Creating a career you love? It’s Possible. Pinterest helps Pinners discover and do what they love. The Content Success team is responsible for ensuring that Pinners see fresh new products, ideas and inspiration in their recommendations and that Content Producers receive value from the platform through exposure, engagement and monetization. We work across different recommendation surfaces (Homefeed, Search, Related Pins, Ads) to develop new integrations and signals. We are looking for an experienced Engineering Manager who can drive the team’s technical direction, lead the team in developing new integrations and signals for recommendation systems and make an impact on Pinterest’s topline metrics. What you'll do: Lead, mentor and grow a team of experienced backend and machine learning engineers in developing advanced signals, integrations and systems, which are integral to key Pinterest products across Discovery, Ads, and Growth. Provide thought leadership in content distribution and recommender systems by setting a long-term technical vision and advancing the state-of-the-art in the field. Act as the glue between content acquisition and recommendation pods becoming the expert in both these areas. Manage project execution and stakeholder communication, including roadmap planning, technical decision-making, risk mitigation, and progress updates to achieve business goals. Help the team solve difficult technical challenges such as: How to build new ML systems, candidate generators, features and models that can handle millions of new Pins every day with low latency to effectively distribute fresh content and be re-usable across recommendation surfaces? How to determine what fresh content our Pinners will be inspired by and predict their future engagement metrics? How to identify and remove biases from existing recommendation systems? How to experiment with and measure the impact of content acquisition changes on the user experience? How to enhance the titles of new content to increase their engagement? What we’re looking for: 7+ years of industry experience, including 2+ years of management experience. Experience with: developing and deploying large-scale machine learning systems in search and recommendations. big data technologies (e.g. Hadoop, Spark) and scalable realtime systems that process stream data (e.g Kafka, Flink). applying NLP models and LLMs to content understanding and recommendation systems. Experience building and leading high performing teams within a visible business vertical . Experience working with numerous cross functional partners to drive a collective initiative. Bachelors degree in a technical field, or equivalent work experience. Relocation Statement: This position is not eligible for relocation assistance. Visit our PinFlex page to learn more about our working model. In-Office Requirement Statement: We let the type of work you do guide the collaboration style. That means we're not always working in an office, but we continue to gather for key moments of collaboration and connection. This role will need to be in the office for in-person collaboration 1-2 times/quarter and therefore can be situated anywhere in the country. #LI-REMOTE #LI-DM57 At Pinterest we believe the workplace should be equitable, inclusive, and inspiring for every employee. In an effort to provide greater transparency, we are sharing the base salary range for this position. The position is also eligible for equity. Final salary is based on a number of factors including location, travel, relevant prior experience, or particular skills and expertise. Information regarding the culture at Pinterest and benefits available for this position can be found here. US based applicants only $189,308—$389,753 USD Our Commitment to Inclusion: Pinterest is an equal opportunity employer and makes employment decisions on the basis of merit. We want to have the best qualified people in every job. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, national origin, religion or religious creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, age, marital status, status as a protected veteran, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member) or any other consideration made unlawful by applicable federal, state or local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. If you require a medical or religious accommodation during the job application process, please complete this form for support.

Lead and manage client projects from initiation to completion, ensuring delivery on scope, time, and budget, while coordinating resources and managing stakeholder expectations. | Requires 4-7 years of project management experience, familiarity with project management tools like Asana, and a relevant certification; candidate's HR background does not meet these technical and experience requirements. | DemandLab is a leading marketing consultancy company, championing the cause of integrated, end-to-end, automated marketing, and sales since 2009. Our global, award-winning team accelerates success with advanced expertise in marketing, sales, and service, supporting technologies, strategy, process, and execution. We’re doing big things for big-name clients, and we are growing fast. If you’re ready to reach for the next challenge in an ambitious, multidisciplinary team, making a name for itself in the emerging field of marketing technology, we want to hear from you. The Role The Project Manager, Client Services is responsible for leading the delivery of high-impact client projects at DemandLab, ensuring work is completed on time, within scope, and within budget. Working closely with the Director of Operations, Client Success Strategists, and delivery teams, this role oversees the full project lifecycle, aligns execution to client goals, and maintains clear communication with internal and external stakeholders. This role drives day-to-day project execution, including prioritization, dependency management, risk mitigation, and maintaining visibility into project health. The Project Manager coordinates resources, manages timelines and workloads, gathers requirements, tracks progress, and supports reporting for both clients and internal PMO needs, including projects involving custom development and marketing technology initiatives. The ideal candidate is highly organized, detail-oriented, adaptable, and comfortable operating in a fast-paced, client-facing environment. Essential Functions and Responsibilities Own core project management artifacts, including project schedules, budgets, scope, risks, resources, and stakeholder plans. Lead day-to-day client project execution: facilitate meetings, manage client communications, run status updates, track tasks in Asana, and ensure milestones, dependencies, and decisions stay on track. Develop and manage project plans aligned to client goals, including scope definition, resource planning, risk mitigation, and budget tracking. Coordinate cross-functional teams, balance workloads, manage task intake and prioritization, and drive delivery tradeoffs across scope, timeline, and quality. Support the full client lifecycle, including onboarding, post-mortems, offboarding, and monthly utilization and retainer reconciliation. Proactively manage stakeholders, risks, and delivery quality; escalate issues early and apply continuous improvement best practices. Maintain accurate project documentation, reporting, and system hygiene (Asana, status reports, financial tracking). Contribute to operational reporting and insights (delivery performance, utilization, capacity, timelines, financial guardrails) and support process and systems improvements. Success Measures This position is measured on delivery and service performance, including: Delivery targets met; projects delivered on time, on scope, and within budget. Delivery timelines and communications meet SLAs. Hours reporting; lost hours at 10% or less. Client satisfaction is closely tied to the quality of deliverables and the overall quality of the delivery experience. Required Skills and Qualifications Mid-size / cross-functional projects: You’ve led workstreams, managed dependencies, handled stakeholders, and know how to escalate without being dramatic Has led at least 1-2 projects end-to-end (or a major workstream) with measurable outcomes Has managed cross-functional dependencies (not just their own team) Has navigated scope change + stakeholder pressure without losing control of timeline/quality Excellent knowledge of G Suite, Microsoft Office Suite, and Microsoft Teams. Strong working knowledge of project management systems (e.g., Asana). Clear documentation and communication skills; strong attention to detail and problem-solving. Ability to multitask in a fast-paced, deadline-driven environment; self-directed with limited supervision. Proven ability to drive decisions, manage dependencies, and escalate effectively without direct authority. Educations and Experience Bachelor’s degree 4-7 years of related project delivery/project management experience (agency and/or B2B marketing preferred). Experience setting up projects according to the Project Management Institute (PMI) standards Experience in Adobe Workfront project management platform (Certification as Adobe Workfront Project Management Professional, Developer Core Professional, or Developer Core Expert preferred) – if not certified, must be able to obtain certification within 90 days of start date Certificate in Project Management (CAPM, or similar), PMP preferred Experience in global, multinational environments preferred. When you join us, you can expect to receive great benefits including: 100% Remote, permanently Monthly Utility Allowance Personal and Professional Development Funding Flexible Work Environment Work From Home Collaborating with senior marketing professionals with years of experience, pushing the envelope The freedom to have fun, experiment, explore, and get creative in a supportive environment. Salary Range United States: USD $75,000 – $95,000 base salary Canada: CAD $100,000 – $125,000 base salary The salary range listed reflects the target range for this role at the time of posting. Final offers are determined based on factors such as location, relevant experience, skills, and overall fit.

The job involves developing strategies, building stakeholder relationships, and supporting defense programs, which do not match your experience in operational management and data analytics. | Requires 7+ years in defense or government sectors with experience in acquisition, program management, and stakeholder engagement, which you do not possess. | Anduril Industries is a defense technology company with a mission to transform U.S. and allied military capabilities with advanced technology. By bringing the expertise, technology, and business model of the 21st century’s most innovative companies to the defense industry, Anduril is changing how military systems are designed, built and sold. Anduril’s family of systems is powered by Lattice OS, an AI-powered operating system that turns thousands of data streams into a realtime, 3D command and control center. As the world enters an era of strategic competition, Anduril is committed to bringing cutting-edge autonomy, AI, computer vision, sensor fusion, and networking technology to the military in months, not years. ABOUT THE TEAM We build robots that find other robots and knock them out of the sky. At a time when air superiority can no longer be taken for granted, the Air Defense team provides mission critical capabilities to warfighters. From detection to tracking, identification, deterrence, and defeat, our family of networked sensors and effectors enables our customers to rapidly close the kill chain against a broad range of UAS threats. Working across product, engineering, sales, logistics, operations, and mission success, the Air Defense team develops, tests, deploys, and sustains the Anduril Air Defense Family of Systems (FoS) in challenging operational environments worldwide. ABOUT THE JOB As our team continues to grow, we are looking for motivated candidates that are inspired to work within an extremely energetic, driven, and innovative team that is passionate about delivering relevant capabilities to the Department of War (DOW) and our international partners and allies. We work in a highly dynamic environment where problem solving, collaboration, and the relentless pursuit of success are a way of life. WHAT YOU'LL DO Develop and maintain a deep understanding of existing and prospective markets, current or planned programmatic and technical roadmaps, the DoW and/or international defense budget, and the competitive landscape. Leveraging the above, build and execute data-driven strategies to shape, capture, and close strategic growth opportunities in new or existing markets aimed at growing existing business and generating new business targeting large programs of record or similar transitioned programs at scale. Develop and maintain effective working relationships with key stakeholders to understand DoW, other US Federal Government, and partner nation military markets, programs, budgets, and competitors. Leverage these relationships and information to identify new business opportunities, proactively communicate and resolve program issues, and provide strategic direction across the business line. Collaborate closely with Business Line Operations and Engineering leads to develop and execute coordinated campaigns to capture new business opportunities. Inform product development through ongoing engagement with clients and translation of client challenges into material solutions. Communicate Anduril’s value to customers, partners, competitors, and the interested public. Project the company’s ethos, conveying insights that illustrate our approach to building next-generation defense technology and our competitive edges in doing so. Foster a culture of trust, open communications, customer focus, innovation, and continuous improvement. Deliver on financial performance commitments and strategic market growth initiatives. REQUIRED QUALIFICATIONS Minimum of 7 years of relevant operations, acquisition, program management, business development, and/or capture experience in the government and/or private sector engaged in supporting U.S. and/or International military, defense, and security requirements. High ownership and initiative. Comfortable with ambiguity and capable of succeeding in a fast-paced, dynamic, and creative environment. A good teammate who works well with others. Extensive knowledge of and experience working with the Program Acquisition Executive Offices, Service and/or Joint Programs of Record, requirement owners, operating forces, industry partners, and/or other stakeholders to develop and field new warfighting capabilities to U.S. and/or International forces. Demonstrated success leading acquisition, management, development, and/or capture of defense programs of record. Experience in the technical, programmatic, and operational challenges of developing, deploying, and sustaining complex technologies, software, and integrated weapons systems. Ability to establish key relationships with stakeholders within the DoW, broader U.S. government, and International partners. Understanding of and experience navigating the Defense Acquisition Process. Demonstrated performance leading cross-functional teams and managing organizational resources. Excellent written and verbal communication skills with experience presenting to senior executives and customers. Willingness to travel up to 50%. Eligible to obtain and maintain an active U.S. Secret security clearance. PREFERRED QUALIFICATIONS Eligible to obtain and maintain an active U.S. Top Secret security clearance. US Salary Range $166,000—$220,000 USD The salary range for this role is an estimate based on a wide range of compensation factors, inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience, education and/or training, critical skills, and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Anduril's total compensation package. Additionally, Anduril offers top-tier benefits for full-time employees, including: Healthcare Benefits US Roles: Comprehensive medical, dental, and vision plans at little to no cost to you. UK & AUS Roles: We cover full cost of medical insurance premiums for you and your dependents. IE Roles: We offer an annual contribution toward your private health insurance for you and your dependents. Additional Benefits Income Protection: Anduril covers life and disability insurance for all employees. Generous time off: Highly competitive PTO plans with a holiday hiatus in December. Caregiver & Wellness Leave is available to care for family members, bond with a new baby, or address your own medical needs. Family Planning & Parenting Support: Coverage for fertility treatments (e.g., IVF, preservation), adoption, and gestational carriers, along with resources to support you and your partner from planning to parenting. Mental Health Resources: Access free mental health resources 24/7, including therapy and life coaching. Additional work-life services, such as legal and financial support, are also available. Professional Development: Annual reimbursement for professional development Commuter Benefits: Company-funded commuter benefits based on your region. Relocation Assistance: Available depending on role eligibility. Retirement Savings Plan US Roles: Traditional 401(k), Roth, and after-tax (mega backdoor Roth) options. UK & IE Roles: Pension plan with employer match. AUS Roles: Superannuation plan. The recruiter assigned to this role can share more information about the specific compensation and benefit details associated with this role during the hiring process. To view Anduril's candidate data privacy policy, please visit https://anduril.com/applicant-privacy-notice/.