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Lead and participate in advanced technical support operations for cybersecurity platforms, managing escalations, troubleshooting, and customer engagement. | Extensive technical expertise in cybersecurity, SIEM, network security, cloud platforms, and team leadership, with a minimum of 10 years in technical support or security operations. | Accelerate Your Career with Stellar Cyber Join a fast-growing global leader in cybersecurity, trusted by some of the biggest names in the industry. Nearly 33% of the world’s top MSSPs rely on our platform, along with enterprises and government agencies, and that number continues to grow as more organizations recognize the value of next-generation security solutions. At Stellar Cyber, we’re at the forefront of AI-driven cybersecurity, leveraging automation to protect businesses from sophisticated threats. Our culture is built on diversity, openness, and collaboration, fostering creativity and innovation that make a real impact in the market. We are seeking a hands-on Senior Technical Support Manager to lead and actively participate in advanced technical support operations for our SIEM and cybersecurity platform. This role is responsible for customer escalations, complex break-fix troubleshooting, and operational excellence, while also managing and mentoring a Global Support team. The ideal candidate has deep technical expertise, thrives in high-severity incident scenarios, and leads by example—remaining actively engaged in ticket queues, on-call rotations, and customer-facing problem resolution. Technical & Escalation Management: Act as the primary escalation point for critical and high-impact customer issues Lead and perform hands-on troubleshooting for complex break-fix scenarios involving: SIEM pipelines, log ingestion, parsing, normalization Network security, IDS/IPS, endpoint, and cloud telemetry Performance, scalability, and data integrity issues Participate directly in support ticket rotation, including on-call and weekend coverage Drive root cause analysis (RCA) and ensure corrective and preventive actions are implemented Customer Engagement: Engage directly with customers during Severity 1 / business-impacting incidents Communicate clearly and confidently with security teams, architects, and leadership Set expectations, provide status updates, and lead incident resolution calls Translate technical findings into actionable customer guidance Team Leadership & Operations: Manage, mentor, and develop senior and junior support engineers Establish and enforce support best practices, SLAs, and escalation processes Review and improve support workflows, tooling, and documentation Ensure consistent, high-quality customer experience across regions and shifts Cross-Functional Collaboration: Work closely with Engineering, Product, DevOps, and SOC teams Advocate for supportability and operational readiness in new releases Provide feedback from customer issues to influence product improvements Assist with release validation, upgrades and complex customer deployments Technical Skills: Deep understanding of: SIEM architectures and log pipelines Network protocols (TCP/IP, DNS, HTTP, Syslog) Linux systems, troubleshooting, and performance tuning Hands-on experience with: Log parsing and normalization (regex, JSON, CEF, LEEF) Cloud platforms (AWS, Azure, GCP) Security technologies (firewalls, IDS/IPS, EDR, IAM) Strong troubleshooting skills across distributed systems Leadership & Soft Skills: Proven ability to lead under pressure during critical incidents Comfortable making technical decisions and owning outcomes Excellent written and verbal communication skills Ability to balance hands-on technical work with team leadership Preferred Qualifications: Experience supporting enterprise or MSSP customers Background in SOC operations or incident response Familiarity with Elasticsearch, Kafka, Kubernetes, or similar platforms Experience operating in 24×7 global support environments Experience: 10+ years of experience in technical support, systems engineering, or security operations 3+ years in a people management or technical leadership role Strong background in SIEM, cybersecurity, or large-scale observability platforms We pride ourselves in recognizing our employees. Here are some examples of our benefits program: Pre-IPO Stock Options Medical, Dental & Vision care 401(k) Employee Assistance Program Employee Discount Program Life Insurance Paid time off Referral Program Rewards and Recognition Program

Manage healthcare client relationships, drive adoption of clinical AI solutions, and coordinate implementation and support. | 7-10+ years in healthcare tech client success or related roles, experience with hospital workflows, excellent communication skills, and project management expertise. | SmarterDx, a Smarter Technologies company, builds clinical AI that is transforming how hospitals translate care into payment. Founded by physicians in 2020, our platform connects clinical context with revenue intelligence, helping health systems recover millions in missed revenue, improve quality scores, and appeal every denial. Become a Smartian and help optimize the way the healthcare system works for everyone. Learn more at smarterdx.com/careers. Role As a Senior Manager, Customer Success, you will be a strategic partner and trusted advisor to our health system clients, ensuring the successful implementation, adoption, and long-term impact of our generative AI solutions. You’ll lead cross-functional efforts to align our AI-powered documentation tools — such as progress notes, discharge summaries, and predicted discharge timelines — with client priorities and clinical workflows. From onboarding clinical and operational teams to driving executive engagement and surfacing actionable insights, you’ll play a vital role in driving measurable outcomes and shaping the future of AI in healthcare. What You'll Do Manage a portfolio of existing, “live” customers on the SmarterDx platform Develop deep relationships with customers at all levels, acting as the customer's trusted advisor, and providing guidance and knowledge to help them achieve their business objectives Partner with CS leadership to develop team tools, templates and processes, such as implementation plans, CS playbooks, and customer onboarding processes Lead hand-offs from Sales to CS, through implementation and go-live Coordinate with internal teams to resolve customer issues, access additional resources, and facilitate the solutions needed by customers Monitor client performance, report on financial impact to customer executives, drive product expansion, and work with sales to execute renewals Deliver customer feedback as a voice of the customer to internal teams, identifying customer needs, ideas, and challenges, and advocate for solutions and product enhancements Surface customer success stories, and help build a list of reference customers If necessary, coordinate implementation with clients and internal teams to ensure a successful launch What You Bring 7-10+ years in client success, account management, or project management roles, ideally in healthcare tech Bachelor’s degree required; preferred fields include Healthcare Administration, Business, Nursing, or related disciplines Strong history of managing complex relationships and projects with health system executives and clinicians Experience driving adoption and impact of digital health or clinical AI solutions in a hospital or multi-site health system Excellent communication and presentation skills with an executive audience Strong project management acumen Analytical mindset with proficiency in Excel or other reporting tools Comfort navigating clinical workflows and hospital culture High emotional intelligence and executive presence Ability to navigate ambiguity and adapt in a dynamic, fast-evolving environment Strong prioritization skills and a focus on execution Detail-oriented with a commitment to operational excellence Nice To Haves Master’s degree or clinical background (e.g., RN) is a strong plus PMP or Lean Six Sigma certification is a plus Compensation $165,000 - $185,000 salary #LI-Remote Benefits Medical, Dental & Vision – Comprehensive plans with leading insurance providers, covering 75% of your premiums, depending on the plan. Paid Parental Leave – Generous paid leave to support families through birth or adoption: Up to 12 weeks for parents. Remote-First Team – Work from anywhere in the U.S. Unlimited PTO & 10 Holidays – So you can relax and recharge. 401(k) with Traditional & Roth Options – Tax-advantaged retirement savings through Fidelity with a 4% match. Minimal Bureaucracy – A fast-moving, high-impact environment where you can focus on what matters. Incredible Teammates! – Work alongside smart, supportive, and mission-driven colleagues.

Assist with fabrication, lead small development projects, and support process engineering in semiconductor environments. | Pursuing a Master's or PhD in a related field with good academic standing, some experience in semiconductor processing preferred. | Who We Are Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips - the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world - like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. What We Offer Location: Albany,NY You'll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible—while learning every day in a supportive leading global company. Visit our Careers website to learn more. At Applied Materials, we care about the health and wellbeing of our employees. We're committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. Applied Materials' Integrated Materials Solution Group is searching for an intern to join our team in summer 2026 for a minimum of 6 months. Our group explores and builds novel devices in the ICAPS (Internet of Things, Communications, Automotive, Power and Sensors) and Advanced wafer level heterogeneous integration technology sectors. Our opportunity will give you hands-on experience in semiconductor and advanced packaging process environments, and help you establish an understanding of the relationships between device design, material physics, process development, technology integration and functional characterization. The position will entail the following: Assist with fabrication of proof-of-concept devices, which may include one or more of the following: device layout, wafer processing, metrology and characterization, physical and electrical data analysis, and documentation. Lead small development projects involving wafer metrology, material characterization and data analysis Support process integration engineering through procurement, shipping, and inventory functions Starting summer 2026 for 6+ months. Onsite at our Albany, NY location 2026 Summer internship program start dates: Tuesday, May 26 Monday, June 8 Monday, June 15 Requirements: Student must be pursuing a Master's or PhD degree program in materials science, chemical engineering, electrical engineering, physics or chemistry, or related field. Student must be in good academic standing at their university, with a preferred GPA of 3.0 or above on a 4.0 scale Experience in semiconductor processing or manufacturing preferred A passionate drive, a curious mind and adaptable spirit are expected. Quick learner ​ Compensation $41 - $50 per hour Additional Information Time Type: Full time Employee Type: Intern / Student Travel: Yes, 10% of the Time Relocation Eligible: Yes The salary offered to a selected candidate will be based on multiple factors including location, hire grade, job-related knowledge, skills, experience, and with consideration of internal equity of our current team members. In addition to a comprehensive benefits package, candidates may be eligible for other forms of compensation such as participation in a bonus and a stock award program, as applicable. For all sales roles, the posted salary range is the Target Total Cash (TTC) range for the role, which is the sum of base salary and target bonus amount at 100% goal achievement. Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. In addition, Applied endeavors to make our careers site accessible to all users. If you would like to contact us regarding accessibility of our website or need assistance completing the application process, please contact us via e-mail at Accommodations_Program@amat.com, or by calling our HR Direct Help Line at 877-612-7547, option 1, and following the prompts to speak to an HR Advisor. This contact is for accommodation requests only and cannot be used to inquire about the status of applications.

Manage large-scale construction projects, coordinate teams, monitor progress, and ensure quality and safety. | Experience in project management, construction discipline or related education, and strong communication skills. | Overview As a Project Manager at Linesight, you will work with highly experienced, culturally diverse, and passionate teams nurturing a strong social dynamic and a shared sense of achievement. You will gain vast industry experience that will open doors for you, extend your skillset and expand your perspective. We will empower, support, and enable you to take real responsibility in your role so that you can take charge of your career progression with us. For us lasting trusted relationships are everything, both with our teams and our clients. The Opportunity In this role you will: Manage large scale construction projects for clients, ensuring they are delivered on time, within budget, with high quality Monitor the day-to-day activities in the field, managing the flow of information, and reporting and tracking issues arising from progress, quality and safety Assist in completing the handover plan, ensuring documentation is completed and expectations are met on time and with quality Be a visible leader onsite, assessing progress and ensuring safe work practices Coordinate with the client team, consultant team and the contractor on all snagging activities, including the schedule and partner engagement Identify issues proactively and work with the team to resolve effectively Implement and monitor key project processes, partnering with the client to make improvements and revisions Implement project procedures and use reasonable endeavours to ensure that this procedure is always observed Lead and attend key meetings to monitor progress, actively collaborate on solving problems and communicate impacts to partners Review proposed variations and delays in the works We would love to hear from you if you: Have project management experience Have a degree or comparable experience in a project management or construction discipline Have a project management professional certification or are seeking one. We can help Are detail oriented and quality focused Are an excellent communicator verbally and in writing Excel in a collaborative and friendly team environment Thrive on building strong relationships with your team and clients through a shared purpose and sense of openness and fun All interviews are conducted either in person or virtually with video required. About us Linesight is a highly successful global project and cost management consultancy that keeps clients coming back. And for that we have our people to thank. You see we’re not like the others. We’re different. Unique. It’s our fresh thinking and focus on what matters that has led to our evolving. We are on a journey working in some of the most exciting innovative sectors with some of the world’s most prestigious companies delivering major projects that deliver a more sustainable built environment. We have an open culture and a flat structure where you can expect to be treated with genuine care, respect, and empathy. With Linesight, you can truly discover the power of team! Diversity, inclusion and accessibility Linesight is committed to transparent, equal opportunity employment practices. We are building a diverse and inclusive organisation, accessible to all, based on having a safe culture which enables all our people to be their true selves. We are a people business, and we understand that the more inclusive we are, the happier our people and better our work will be. We will ensure that individuals with disability are provided reasonable accommodation to participate in the application or recruitment process and are accommodated in the workplace. If you require assistance or accommodation of any kind, please mention this in your application, we would love to hear from you!

Support process performance measurement, develop and modify manufacturing steps, and assist in plant troubleshooting and design activities. | Currently pursuing a Bachelor's degree in a related field with at least two years of graduate study, with strong analytical, communication, and problem-solving skills. | Summer 2026 Internship Program - Production Process, Engineer Intern Schenectady, NY, US If you're looking to grow your network and gain new skills within a global company, an internship with dsm-firmenich could be the program for you. Our summer internships provide students opportunities to work on real business projects and gain invaluable professional experience. As an intern, you'll have exposure to many different areas of global flavors, fragrances, and ingredients organization that works with some of the biggest brands in the world, along with opportunities to network with your peers and leadership. From engaging events to mentoring opportunities and valuable resume-building experiences, we're committed to preparing you for a fulfilling and enduring career, both at dsm-firmenich and beyond. We are currently looking for a Production/Process Engineer intern at our Schenectady, NY office. The 2026 dsm-firmenich Summer Internship Program will run from June 1, 2026 to August 14, 2026. Working Hours: Monday - Friday, 8:00am - 5:00pm Join our Human Nutrition & Care Operations team as an intern and gain invaluable professional experience. Enhance your skills and contribute to real projects that have visibility across the business through a Summer internship. Come discover all we have to offer! Your key responsibilities Work with Subject Matter Experts to identify, gather and analyse data pertinent to measuring process performance. Develop new or modified steps and methods applied in the manufacturing process. Support process improvement cycle through identification, procurement, training, and implementation. Hands on experience on plant floor and manufacturing facility in the areas of troubleshooting techniques and engineering design We bring Build Your Future Skills: Gain hands-on experience and develop practical skills that prepare you for a successful career. Expand Your Network: Connect with professionals and peers in a company where sustainability drives every decision and action. Thrive in an Inclusive Culture: Join a community that values and respects every individual—regardless of background, beliefs, or identity. Grow Through Curiosity: Work in an environment that encourages open-mindedness, learning, and collaboration to create a better future together. You Bring Currently working on completion of a Bachelor's degree in related field or equivalent and have completed at least two full years of graduate study prior to the start of the internship Candidates must be available to work full-time on-site beginning on June 1, 2026 to August 14, 2026. Excellent communication and interpersonal skills Strong analytical skills and ability to synthesize and parse data Strong organizational, problem-solving, and analytical skills; able to manage priorities and workflow Versatility, flexibility, and a willingness to work within constantly changing priorities with enthusiasm The hourly rate for this position is $23.00 - $26.00 per hour. Compensation will be dependent on factors that include location, education, training, specific skills, and years of experience. At the end of this internship, you will: gain hands‑on experience in a manufacturing environment by analyzing process data, supporting improvement initiatives, and contributing to real plant‑floor troubleshooting and design activities. You will have strengthened your technical, analytical, and problem‑solving skills while collaborating with subject matter experts across Operations. You will also build valuable professional relationships, broaden your understanding of end‑to‑end production processes, and develop the confidence to apply engineering principles in a dynamic, real‑world setting—preparing you for the next step in your academic or professional journey. About dsm-firmenich: At dsm-firmenich, we don't just meet expectations - we go beyond them. Join our global team powered by science, creativity, and a shared purpose: to bring progress to life. From elevating health to making fortified food and sustainable skincare, the impact of your work here will be felt by millions - every single day. Whether it's fragrance that helps you focus, alternative meat that's better for the planet, or reducing sugar without losing flavor, this is where you help shape the future of nutrition, health, and beauty for everyone, everywhere. And while you're making a difference, we'll make sure you're growing too. With learning that never stops, a culture that lifts you up and the freedom to move across businesses, teams, and borders. Your voice matters here. And your ideas? They're essential to our future. Because real progress only happens when we go beyond, together. Inclusion, belonging and equal opportunity statement: At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work - and that's exactly the kind of culture we're building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong. We're proud to be an equal opportunity employer, and we're serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we're committed to reflecting the world we serve. We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you. And if you have a disability or need any support through the application process, we're here to help - just let us know what you need, and we'll do everything we can to make it work. Agency statement: We're managing this search directly at dsm-firmenich. If you're applying as an individual, we'd love to hear from you. We're not accepting agency submissions or proposals involving fees or commissions for this role.

Lead and manage data engineering teams, oversee data operations and security, and design scalable data infrastructure in a healthcare context. | Requires extensive experience in data engineering, cloud platforms, healthcare data, and leadership, which do not match your background. | At Carrum, we are transforming how we pay for, deliver and experience healthcare. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you. In 2014 Carrum reinvented the Centers of Excellence (COE) category in digital health. Today, 95% of the US population lives within 50 miles of a Carrum COE and our providers rank in the top 10% nationally. Our team’s execution has been recognized by the venture community and we’ve raised more than $96M in aggregate from investors like OMERS, Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 RAND Corporation study and featured as a Harvard Business School (HBS) case study. We are seeking an experienced and passionate Senior Data Engineering Manager to lead, mentor, and grow our Data Operations and Engineering team. The ideal candidate blends strong technical expertise in data engineering and the modern data stack with exceptional people management and cross-functional communication skills. You will be instrumental in defining our data standards, best practices, and overall data engineering roadmap. You’ve hustled, you’ve created, you’ve implemented, and you love the intensity of a startup in high-growth mode. This is a full time position, the salary range for this role is $190,000 - $220,000 depending on level of experience and geographic location. Key Responsibilities Team Management & Collaboration (50%) Team Development: Lead, mentor, and manage a team of Data Engineers, fostering a culture of ownership, continuous improvement, and technical excellence. Cross-Functional Partnering: Serve as the primary liaison between the Data Engineering team and other departments (Client Success, Partnerships, Product, Engineering, Clinical, and Business Intelligence) to translate business needs into technical requirements and roadmaps. Project Management: Work with leadership, stakeholders, and product managers to coordinate roadmap commitments, keep projects on track, and communicate and roll with changes as they inevitably occur Process Improvement: Drive the adoption of DevOps and DataOps methodologies, automating workflows, improving deployment processes, and reducing manual operational burden. Data Operations, Security, & Compliance (25%) Operational Excellence: Oversee daily data operations of our Data Platform, including monitoring, incident response, and performance tuning of data pipelines and databases to ensure high uptime and meet defined SLAs. Data Quality & Governance: Implement proactive data quality checks and monitoring frameworks. Partner with stakeholders to establish and enforce data governance policies. HIPAA & Compliance: Ensure all data operations and infrastructure adhere strictly to healthcare regulatory requirements, including HIPAA and other relevant data privacy standards. Disaster Recovery: Develop and maintain robust backup, recovery, and business continuity plans for critical data assets. Data Strategy & Engineering Leadership (25%) Architect and Build: Lead the design and implementation of scalable, reliable, and performant ETL/ELT data pipelines and data warehouse solutions that meet the demands of a growing organization. Multi-Cloud Infrastructure: Own and optimize the data infrastructure across AWS and Azure cloud environments, ensuring interoperability, cost efficiency, and robust security. Technology Expertise: Drive the selection and adoption of best-in-class data technologies, including modern data warehouses (e.g., Snowflake, Azure Synapse), orchestration tools (e.g., AWS Glue, Azure Data Factory), and real-time streaming solutions. Code Quality: Set and enforce standards for code quality, testing, version control (Git), and documentation for all data engineering projects. Qualifications Bachelor's degree in Computer Science, Engineering, or a related technical field (Master’s preferred). 10+ years of experience in Data Engineering, with at least 2 years in a management or technical leadership role. Strong, hands-on experience with both AWS and Azure cloud platforms and their respective data services (e.g., AWS S3, EMR, Redshift, Lambda; Azure Data Lake, Azure Synapse, Data Factory). Expert proficiency in SQL, Python, and experience with modern data warehousing/data lake concepts. You are AI-native: You champion AI developer productivity tools (e.g., Cursor, GitHub Copilot) daily to accelerate your workflow and mentor the team on effective AI-assisted development. Demonstrable experience working with sensitive healthcare data (e.g., PHI, EMR/EHR, Claims data) and ensuring HIPAA compliance. Experience with Infrastructure as Code (e.g., Terraform, CloudFormation) and CI/CD pipelines. Experience with a major orchestration tool like Apache Airflow or similar. Familiarity with data visualization tools (e.g., Tableau, Power BI). Excellent communication, organizational, and problem-solving skills with the ability to manage competing priorities in a fast-paced environment. We’re excited about you because you have An innate curiosity, an eye for detail, and excellent problem-solving and analytical skills. You stay up-to-date with the latest trends and technologies in data engineering. The ability to work independently and as part of a team coupled with strong communication skills, both written (documentation and comments) and verbal. A relative comfort with ambiguity and a mission driven mindset which makes you proactively seek to make things more smooth and scalable, rather than waiting for a solution to be dictated. An entrepreneurial spirit and an ability to innovate and solve problems creatively and strategically. Knowledge of healthcare tech industry and/or medical/pharmacy claims is a strong plus. A passion for Carrum Health’s mission to make healthcare more affordable and consumer-centric, one bundle at a time. Why you’ll love working with us... We’re a hard-working, humble, and compassionate group motivated to solve the hard problems in healthcare today. You’ll work with talented, experienced co-workers from companies like Booz & Company, Livongo, 98point6, Google, and Optum. We believe in using data to inform decisions, technology to make our jobs easier, and creative thinking to pave the future. We are working with some of the most recognized and esteemed names in the country. Top hospitals like Johns Hopkins, Mayo Clinic, Stanford Health Care, Scripps Health, and Rush Health have joined our platform. Employers who use our benefit include US Foods, United Airlines, and large public sector organizations like the self-insured schools of California, and the State of Maine. We empower team members to be autonomous and provide a collaborative environment where you get support and healthy feedback. You can bring your authentic self to work every day and are encouraged to help others do the same. We carve out time to let go of work to celebrate our successes and have fun. We’re a remote-first company with employees all over the United States and two office locations in San Francisco and Chicago. We support our employees during the work day and beyond with flexible working hours, generous time off, paid parental leave, and opportunities to connect with coworkers both virtually and in-person. We embrace our team’s diversity of thought, experience, and interests and know that doing so makes us stronger as a company. Carrum has an active employee-led Diversity, Equity, Inclusion, and Justice (DEIJ) committee and several employee resource groups (ERGs). Our ERGS help employees build stronger connections through social, educational, and community activities. You’ll feel proud that the work you do each day directly impacts people’s lives in big and meaningful ways. Other benefits: Stock option plan Flexible schedules and remote work Chicago and San Francisco offices available Self-managed vacation days, within reason Paid parental leave Health, vision, and dental insurance 401K retirement plan About Carrum We’re a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design. Since launching in 2014, we’ve partnered with Fortune 500 employers and top hospitals across the nation. We’ve been recognized by Harvard Business School and featured in TechCrunch, The Los Angeles Times, Washington Post, and Modern Healthcare. We believe we’re only scratching the surface of our opportunity and we’re looking for incredible people like you to help us realize our full impact. Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience.

Manage and oversee energy and sustainable solutions projects within existing facilities, ensuring scope, schedule, and budget adherence, while fostering team development and stakeholder relationships. | Seven years of project management experience in ESCO, performance contracting, or related fields, with knowledge of building systems, and proficiency in project management tools. | At MacDonald-Miller Facility Solutions (“MacMiller”), the Northwest’s leading mechanical contracting firm, we design, deliver, and service HVAC, plumbing, and automation system solutions for commercial buildings. With more than one thousand employees across ten offices, there’s a breadth and variety of work to keep you engaged and inspired. We have a well-respected history of exceeding our customers’ expectations and executing with distinction. Our clients trust their toughest projects to our integrated teams, including: New Construction – Engineering, fabrication, and installation of mechanical systems for new projects, following lean construction practices. Special Projects – Retrofits and mechanical repairs for existing buildings to create new efficiencies. Service – Scheduled preventive maintenance ensuring tenant comfort and 24/7 emergency response. Building Performance – Control systems, fault detection, energy services, and remote monitoring. Energy and Sustainable Solutions - Acting as the Prime Contractor, we deliver design-build, energy-efficient solutions in the built environment for both private and public sector clients. People love to work at MacDonald-Miller because we all share the same Core Culture Values: Collaboration – Diverse players, one team, a common vision. Collaboration is our foundation and critical to the success of the company. Every team member is valued and brings unique strengths that help us achieve our shared vision. Dedication – We are dedicated to personal and professional excellence. We execute with distinction by doing the right thing and following through on our commitments. Safety – Everyone deserves a safe workplace. Safety is more than hard hats and boots; it’s an attitude and an environment we create. Every day, everyone goes home to their families. Community – We are proud to be part of MacDonald-Miller. We actively seek to build relationships and know each other as individuals. Together, we create an environment that is welcoming, caring, and trusting. Innovation – We are committed to continuous, creative problem-solving. Innovation is how we stay an industry leader. We always strive to challenge and better ourselves. Fun! – Taking the work seriously but never taking ourselves too seriously. It’s possible to be both serious professionals and good-natured people you enjoy working with — we strive to be both. Senior Project Manager - Energy & Sustainable Solutions: This is where you come in. We are in search of a proficient Senior Project Manager - Energy & Sustainable Solutions specialized in ESCO, Performance Contracting, ESCO, General Contracting or Owner Direct Construction with experience primarily within existing facilities. You are exceptionally skilled in the core essentials of project management. Your responsibilities will encompass the development of team members to achieve project and strategic business goals while cultivating trusted relationships with our customers in the successful delivery of MacMiller’s portfolio of Performance Contracting Conservation, Sustainability and Energy work. Top deliverables in the first year to be a hero: A leader who coaches and trains team members to expand their knowledge and develop their skills in project management’s core functions, fostering a collaborative team environment. Manage, monitor, predict, and communicate all facets of financial stewardship to stakeholders, ensuring the fiscal well-being of the team’s projects within their distinct funding parameters. Assess and report how the execution of each project impacts the financial health of the Business Unit. Proactively assess and identify risk throughout the project lifecycle from pursuit through final project delivery, establishing risk mitigation and opportunity capture strategies for successful outcomes. Cultivate connections and build trusted partnerships with our internal and external customers. Foster an environment of collaboration and mutual respect amongst team members. Ensures the execution of a project’s scope of work, aligns with all contractual intent, obligations, applicable codes, and requirements. Builds project schedules, overseeing the resolution of risk elements and execution of key milestones for successful outcomes.. Ensures all resources are identified and tasked to facilitate successful project execution. Skillfully facilitates proactive and effective communication amongst all stakeholders. Your background: What kind of person will thrive in this role? You should have… +Seven years of experience as a Project Manager specializing in either ESCO, Performance Contracting, ESCO, General Contracting or Owner Direct Construction, coupled with a comprehensive understanding of delivering projects within existing facilities. Strong knowledge of buildings to include: building envelope, mechanical, electrical, plumbing, fire protection and building control systems. A Bachelor of Science Degree in Construction Management or Mechanical Engineering or possess equivalent education and/or experience that provides a reasonable understanding of project management. Proficiency in managing multiple projects of diverse sizes and complexities, consistently establishing goals and meeting deadlines. Expertise in interpreting architectural, structural, mechanical, and electrical plans, with familiarity in a diverse range of industry terminology. Experience in Microsoft Suite of programs: Excel, Word, & MS Project, Procore Some preferred certifications… Certified Energy Manager (CEM) Certification from the Association of Energy Engineers Certified Measurement and Verification Professional (CMVP) from the Association of Energy Engineers National Environmental Balancing Bureau (NEBB) Certification for Air & Hydronics, Building Commissioning and / or Sound & Vibration United States Green Building Council (USGBC) Leadership in Energy and Environmental Design (LEED) Accredited Professional And everyone you work with should describe you as… Having an incredibly strong work ethic. Passionate and positive with a can-do attitude. Being a great collaborator. Adaptable and capable of surmounting challenges. And you should be motivated by… Working with a talented team and our customers to ensure project profitability and success. Collaborating with the team, empowering yourself to learn how to do something. If you need a ton of handholding or a micro-manager boss, this is not the place for you. Working in a lean, results-oriented environment, where you’ll be expected to do more, take on more, and achieve more every year. Having fun in an environment high on transparency, open to innovative new approaches with a supportive family feel. Compensation: $125,000 to $163,000 Annually MacDonald-Miller Facility Solutions presently provides employee coverage for: Medical, dental, and vision for employees (coverage available for dependents for shared premium). 401k retirement plan including Company matching. Vacation and Sick Compensation (PTO), and Holiday Pay! Disability income protection including short-term and long-term disability. Employee and dependent life insurance. Wellness Program. Employee Assistance Program. Where you will work Our Portland East office is located at 12911 NE Airport Way, Portland, OR 97230, offering a unique blend of convenience and natural scenery. Just minutes from PDX and situated along the Columbia River, the location provides easy access to the Marine Drive Trail, perfect for walking, biking, or watching planes take off against expansive river views. Nearby destinations such as Blue Lake Regional Park offer a peaceful retreat during breaks, and on clear days, employees can enjoy views of Mount Hood. It’s an ideal workplace for those who appreciate open space, fresh air, and a distinctive Pacific Northwest setting while staying close to the city. Interested in learning more? If you’re ready for an adventure and are interested in being considered for this role, click apply to start the conversation! MacDonald-Miller Facility Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Serve as a trusted technical advisor to customers, guiding analytics strategy, onboarding, and data governance to maximize ROI. | Extensive experience in customer success, technical consulting, data architecture, and project management, with strong communication skills and familiarity with data tools and cloud platforms. | About Mixpanel Mixpanel is an event analytics platform for builders who need answers from their data at their fingertips—no SQL required. When everyone in the organization can see and learn from the impact of their work on product, marketing, and company revenue metrics, they are poised to make better decisions. Over 9,000 paid customers, including companies like Netflix, Pinterest, Sweetgreen, and Samsara, use Mixpanel to understand their customers and measure progress. Our commitment is to provide the most comprehensive and reliable analytics platform accessible and trusted by all. About the Customer Success Team Mixpanel’s Customer Success Architects are analytics consultants who embed themselves within our enterprise customer teams to drive our customer’s business outcomes. We work with customers throughout the customer journey to understand what drives value and serve as the technical counterpart to our Sales organization to deliver on that value. You will partner closely with Account Executives, Account Managers, Sales Engineers, Product, Engineering, and Support to successfully roll out self-serve analytics within our customer’s organizations, help the customer manage change, execute on technical projects and services that delight our customers and ultimately drive ROI on the customer’s Mixpanel investment. About the Role As a CSA, you will partner with customers throughout the customer journey to understand what drives value, from consulting on late-term pre-sales analytic strategy to post-sales onboarding and implementation where you set customers up for long-term success with scalable implementation and data governance best practices. Throughout the entire customer lifecycle, you will work to understand how analytics can drive business value for your customers and will consult them on how to maximize the value of Mixpanel including managing change during Mixpanel’s rollout, defining and achieving ROI, and identifying areas of improvement in their current usage of analytics. Responsibilities Serve as a trusted technical advisor for prospects/customers to provide strategic consultation on data architecture, governance, instrumentation, and business outcomes Effectively communicate at all levels of the customer’s organization to influence business outcomes via Mixpanel, design and execute a comprehensive analytics strategy, and unblock technical and organizational roadblocks Own the customer’s success with Mixpanel — documenting and delivering ROI to the customer throughout their journey to transform their business with self-serve analytics Own onboarding and data health for our strategic and high-value prospects/customers, including ongoing enhancements to their data quality and overall tech stack integration Engage with customers’ engineering, product management, and marketing teams to handle technical onboarding, optimize Mixpanel deployments, and improve data trust Deliver a variety of technical services ranging from data architecture consultations to adoption and change management best practices Leverage modern data architecture expertise to create scalable data governance practices and data trust for our customers, including data optimization and re-implementation projects Successfully execute on success outcomes whilst balancing project timelines, scope creep, and unanticipated issues Bridge the technical-business gap with your customers — working with high-level business stakeholders to define a strategic vision for Mixpanel and then working with the right business and technical contacts to execute that vision Collaborate with our technical and solutions partners as needed on data optimization and onboarding projects Be a technical sponsor for internal engagements with Mixpanel product and engineering teams to prioritize product and systems tasks from clients We're Looking For Someone Who Has Experience consulting on defining and delivering ROI through new tool implementations Experience working with VP-level members of the customer organization to define a strategic vision and successfully leveraging those members to deliver on that vision The ability to communicate with stakeholders at all levels of an organization — from talking with developers about the ins and outs of an API to talking to a CIO about organizational efficiency Experience in data querying, modeling, and transforming in at least one core tool, including SQL / dbt / Python / Business Intelligence tools / Product Analytics tools, etc. Familiar with databases and cloud data warehouses like Google Cloud, Amazon Redshift, Microsoft Azure, Snowflake, Databricks, etc. Familiar with product analytics implementation methods like SDKs, Customer Data Platforms (CDPs), Event Streaming, Reverse ETL, etc. Familiar with analytics best practices across business segments and verticals Can manage complex projects with assorted client stakeholders, working across teams and departments to execute real change Has a demonstrated successful record of experience in customer success, client-facing professional services, consulting, or technical project management role Excellent written, analytical, and communication skills Strong process and/or project delivery discipline Eager to learn new technologies and adapt to evolving customer needs Compensation The amount listed below is the total target cash compensation (TTCC) and includes base compensation and variable compensation in the form of either a company bonus or commissions. Variable compensation type is determined by your role and level. In addition to the cash compensation provided, this position is also eligible for equity consideration and other benefits including medical, vision, and dental insurance coverage. You can view our benefits offerings here. Our salary ranges are determined by role and level and are benchmarked to the SF Bay Area Technology data cut released by Radford, a global compensation database. The range displayed represents the minimum and maximum TTCC for new hire salaries for the position across all of our US locations. To stay on top of market conditions, we refresh our salary ranges twice a year so these ranges may change in the future. Within the range, individual pay is determined by experience, job-related skills, qualifications, and other factors. If you have questions about the specific range, your recruiter can share this information. Benefits and Perks Comprehensive Medical, Vision, and Dental Care Mental Wellness Benefit Generous Vacation Policy & Additional Company Holidays Enhanced Parental Leave Volunteer Time Off Additional US Benefits: Pre-Tax Benefits including 401(K), Wellness Benefit, Holiday Break *please note that benefits and perks for contract positions will vary* Culture Values Make Bold Bets: We choose courageous action over comfortable progress. Innovate with Insight: We tackle decisions with rigor and judgment - combining data, experience and collective wisdom to drive powerful outcomes. One Team: We collaborate across boundaries to achieve far greater impact than any of us could accomplish alone. Candor with Connection: We build meaningful relationships that enable honest feedback and direct conversations. Champion the Customer: We seek to deeply understand our customers’ needs, ensuring their success is our north star. Powerful Simplicity: We find elegant solutions to complex problems, making sophisticated things accessible. Why choose Mixpanel? We’re a leader in analytics with over 9,000 customers and $277M raised from prominent investors: like Andreessen-Horowitz, Sequoia, YC, and, most recently, Bain Capital. Mixpanel’s pioneering event-based data analytics platform offers a powerful yet simple solution for companies to understand user behaviors and easily track overarching company success metrics. Our accomplished teams continuously facilitate our expansion by tackling the ever-evolving challenges tied to scaling, reliability, design, and service. Choosing to work at Mixpanel means you’ll be helping the world’s most innovative companies learn from their data so they can make better decisions. Mixpanel is an equal opportunity employer supporting workforce diversity. At Mixpanel, we are focused on things that really matter—our people, our customers, our partners—out of a recognition that those relationships are the most valuable assets we have. We actively encourage women, people with disabilities, veterans, underrepresented minorities, and LGBTQ+ people to apply. We do not discriminate on the basis of race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the San Francisco Fair Chance Ordinance or other similar laws that may be applicable, we will consider for employment qualified applicants with arrest and conviction records. We’ve immersed ourselves in our Culture and Values as our guiding principles for the impact we want to have and the future we are building.

Own and execute content strategy, develop a cohesive brand voice, and produce practical, high-utility content for a non-traditional B2B audience, focusing on search visibility and AI discovery. | Over 5 years of experience in content marketing or editorial roles, with strong writing, editorial judgment, and collaboration skills, plus familiarity with SEO fundamentals and content systems. | About Tekmetric Tekmetric is the all-in-one, cloud-based platform helping auto repair shops run smarter, grow faster, and serve customers better. Built by a shop owner and shaped by the needs of the industry, Tekmetric brings together innovation, real-world experience, and a thriving community to help shops thrive - not just survive. From running a shop, to securing payments to engaging customers, our platform simplifies operations so shop owners can focus on what really matters: delivering exceptional service, earning trust, and growing sustainably. Officially founded in Houston in 2017, Tekmetric has grown from a single shop’s vision to the industry’s leading solution - all by staying true to our values of transparency, integrity, innovation, and a service-first mindset. But we’re not just building software. We’re building a movement. We’re empowering repair shops to rise above the daily grind, create meaningful connections with their customers, and lead the industry forward - one interaction at a time. Come build with us. Join the journey. Shape the future of auto repair. Working the Tekmetric Way At Tekmetric, we’re building a culture where winning matters - not for ego, but because when our customers win, we win together. We move fast, stay curious, and take full ownership of our results — no excuses, no finger-pointing. If you thrive in ambiguity, take initiative, and view honest feedback as fuel for growth, you’ll feel right at home here. We’re direct but respectful, ambitious yet grounded, and collaborative at every level. Everyone leads through impact and is encouraged to speak up, share ideas, and challenge assumptions (even your manager’s). This is a place for builders, not bystanders. Success here takes focus, follow-through, and a willingness to roll up your sleeves — but if you’re driven by meaningful work and real results, it’s deeply rewarding. You’ll join a team that cares about the work, supports one another, and takes smart risks to achieve bold goals. Be yourself, stay mission-focused, and you’ll thrive. If that energizes you, we can’t wait to meet you. Where We Work: At Tekmetric, great work can happen anywhere — but great teams are built through intentional connection. Our hybrid model means no role is fully remote, offering flexibility while strengthening collaboration and alignment. We host team and company-wide offsites throughout the year to deepen connection and reinforce shared goals. Attendance is expected and fully supported. What You’ll Do As our Content Manager (Strategy & Storytelling), you’ll own content end-to-end: strategy, voice, editorial systems, and hands-on creation. This is a high-impact role for someone who can turn expertise into content people actually want—built for a non-desk, real-world audience that values usefulness, clarity, and credibility over “B2B fluff.” You’ll also be the person who takes Tekmetric from “content by committee” to a distinct, consistent, brand-right voice, while partnering closely with our SEO/website owner to grow share of search and share of answer in AI/LLMs as the discovery landscape shifts. In this role, you will: Own Tekmetric’s content strategy (and actually execute it). Build an editorial roadmap that ladders to business priorities (category leadership, awareness/share of voice, and organic discovery), then ship content consistently, without an in-house content team behind you. Build a content operating system that reduces “content by committee.” Create clear intake + briefing processes, lightweight approvals, editorial standards, and a repeatable workflow that helps SMEs contribute without slowing everything down. Develop and protect a cohesive Tekmetric voice. Create (and enforce) voice/tone and writing guidelines, while being the quality bar across content touchpoints. Create content for a non-traditional B2B audience. Produce practical, snackable, high-utility formats that meet auto repair shop operators where they are (think: short articles, checklists, scripts, swipeable guides, “how-to” playbooks that are genuinely quick, toolkits, customer-facing templates, short-form video concepts, and punchy email/social copy—vs. long white papers). Drive “share of search” and “share of answer.” Partner closely with the SEO/website owner to: identify the questions shop owners/advisors/technicians actually ask build content that answers them better than anyone structure and refresh content so it performs in both traditional search and AI-assisted discovery Use AI as a leverage layer (not a substitute for taste): apply a “synthesize → structure → polish” workflow to turn messy raw inputs (SME interviews, call notes, transcripts, event debriefs, product docs, customer stories, competitive research) into clear briefs, outlines, and content toolkits, while ensuring every final narrative, headline, and POV is driven by human editorial judgment, brand voice, and audience truth. Support share of voice through smart POV + story packaging. Work with Brand/PR to translate key narratives into content that increases visibility and “talkability,” helping Tekmetric earn mindshare in the market. Source and craft SME speaker submissions for events/trade shows. Identify strong internal SMEs, interview them, draft session titles/abstracts, manage submission calendars, and package speakers in a way that gets accepted. Turn customer outcomes into content people trust. Partner with Customer Advocacy to translate stories into assets (case studies, quotes, “what changed” narratives, talk tracks, and content that helps shops see themselves in the story). Make distribution real (not an afterthought). Collaborate with Social + Design to plan distribution up front and repurpose content into channel-native formats (social series, email snippets, event talk tracks, landing page modules). Measure what matters and iterate fast. Define success metrics with your partners (organic visibility, engagement, rankings, content-assisted pipeline signals where available, share of voice inputs), then run a steady improvement loop. What You’ll Bring 5+ years of experience in content marketing, editorial, content strategy, or brand storytelling (in-house or agency), with a track record of shipping content consistently A portfolio of work that shows: clear writing, strong editorial judgment, audience empathy, and multi-format thinking (web, social, email, scripts, toolkits, etc.) Proven ability to interview SMEs and convert expertise into content that sounds human and credible (not “marketing-ish”) Experience building (or rebuilding) content systems: editorial calendar, briefs, templates, approvals, and voice/tone guidelines Strong collaboration skills and comfort driving work cross-functionally Working knowledge of SEO/GEO fundamentals and content optimization; you can partner deeply with an SEO owner and understand what “good” looks like High craft standards, speed, and resilience in a fast-moving environment Nice to have Experience marketing to field-based, non-desk, or trade audiences (or anything adjacent to the skilled trades / local service economy) Experience with event speaker submissions, thought leadership packaging, or PR-adjacent content Familiarity with how AI search is changing discovery—and curiosity to test how content earns visibility and trust in that environment Why You'll Love Working With Us Health & Wellness That Have You Covered: Enjoy the flexibility of remote work Competitive base salaries that reflect your value. Generous Paid Time Off, because we know you do your best work when you're well-rested. Support for every stage of life—with paid maternity, parental bonding, and medical leave for you or your loved ones. Comprehensive health benefits, including Medical, Dental, Vision, and Prescription coverage. For employee only, we offer plans that cover 100% of premiums and we cover 50% of costs for families. Prioritizing your mental health: get free, confidential counseling through our partnership with BetterHelp. Investing in Your Future (and Present): 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6% - so your future self will thank you. Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA) to make your money go further. Life and Accidental Death & Dismemberment (AD&D) Insurance for added peace of mind. Wellness on your terms: get up to $60/month toward fitness, mental health, or almost anything that helps you feel your best. After one year of employment, enjoy a $300 home office setup bonus to help make your space work for you. Keep growing with support for continuing education - we’re invested in your development. Most importantly, we have a stellar team of coworkers, a really cool office, and lots of fun activities! Tekmetric is an equal opportunity employer. We hire hard working individuals, regardless of gender, race or color, ethnicity or national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. We know that when our employees feel appreciated and included, they can be more creative, innovative and successful. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Lead enterprise IT initiatives, develop strategic roadmaps, and manage cross-functional teams to deliver technology solutions that support sales and business growth. | Extensive experience in product management, sales processes, and team leadership, with a strong background in technology and stakeholder management. | Certain states and localities require employers to post a reasonable estimate of salary range. A reasonable estimate of the current base pay range for this position is $140,000.00 to $175,000.00 annually. Actual salary will be based on a variety of factors, including shift, location, experience, skill set, performance, licensure and certification, and business needs. The range for this position in other geographic locations may differ. Certain positions may also be eligible for variable incentive compensation, such as bonuses or commissions, that is not included in the base pay.   The well-being of WWT employees is essential. So, when it comes to our benefits package, WWT has one of the best. We offer the following benefits to all full-time employees:  * Health and Wellbeing: Health, Dental, and Vision Care, Onsite Health Centers, Employee Assistance Program, Wellness program  * Financial Benefits: Competitive pay, Profit Sharing, 401k Plan with Company Matching, Life and Disability Insurance, Tuition Reimbursement  * Paid Time Off: PTO and Sick Leave (starting at 20 days per year) & Holidays (10 per year), Parental Leave, Military Leave, Bereavement  * Additional Perks: Nursing Mothers Benefits, Voluntary Legal, Pet Insurance, Employee Discount Program  We strive to create an environment where all employees are empowered to succeed based on their skills, performance, and dedication. Our goal is to cultivate a culture of belonging that encourages innovation, collaboration, and respect for all team members, ensuring that WWT remains a great place to work for All!   If you have any questions or concerns about this posting, please email taposting@wwt.com.  #LI-AM4 #LI-REMOTE Qualifications Why WWT?  At World Wide Technology, we work together to make a new world happen. Our important work benefits our clients and partners as much as it does our people and communities across the globe. WWT is dedicated to achieving its mission of creating a profitable growth company that is also a Great Place to Work for All. We achieve this through our world-class culture, generous benefits and by delivering cutting-edge technology solutions for our clients.   Founded in 1990, WWT is a global technology solutions provider leading the AI and Digital Revolution. WWT combines the power of strategy, execution and partnership to accelerate digital transformational outcomes for organizations around the globe. Through its Advanced Technology Center, a collaborative ecosystem of the world's most advanced hardware and software solutions, WWT helps clients and partners conceptualize, test and validate innovative technology solutions for the best business outcomes and then deploys them at scale through its global warehousing, distribution and integration capabilities.   With over 12,000 employees across WWT and Softchoice and more than 60 locations around the world, WWT's culture, built on a set of core values and established leadership philosophies, has been recognized 14 years in a row by Fortune and Great Place to Work® for its unique blend of determination, innovation and creating a great place to work for all.  Want to work with highly motivated individuals on high-performance teams? Join WWT today!  The Senior IT Product Manager is an integrator of people, process, and technology – a strategic leader, problem solver, and trusted advisor for our internal business stakeholders – in this case, the World Wide Technology Global Sales team. This key role requires a consultative mindset, broad technical expertise, exceptional leadership capabilities, advanced relationship management abilities, and the ability to drive enterprise level initiatives that align with Sales’ business goals. Having responsibility for both vision and execution, the Senior IT Product Manager blends strategic foresight with operational discipline to lead transformational efforts across IT services and solutions. In our high-tech company, this Senior Manager role has the potential to oversee multiple IT Teams comprised of IT professionals, responsible for delivering critical business initiatives, enhancing existing platforms, and maintaining reliable IT operations. The ideal candidate will have a strong foundation in technology delivery, proven experience managing high-performing teams, and a track record of enabling business value through IT. In addition, the candidate has extensive background and experience in relationship management and in Sales and/or Sale Operations, including functional understanding of technology platforms such as Salesforce, Learning Management Systems, and other critical sales tools. This role is central to shaping the future of enterprise IT at scale — with a strong emphasis on cross-functional leadership, strategic planning, stakeholder engagement, relationship management, and continuous improvement, with a strong focus on AI forward solutions.    This job description describes the general nature and level of work required by the position. It is not intended to be an all-inclusive list of qualifications, skills, duties, responsibilities or working conditions of the job. The job description is subject to change with or without notice, and Leadership reserves the right to add, modify or remove any qualification or duty. Nothing in this description changes the existing at-will employment relationship between the Company and the employee occupying the position.   Job Responsibilities * Define and execute the strategic direction for your portfolio in alignment with broader enterprise goals. * Serve as a key contributor to the overall IT strategy and roadmap, balancing near-term demands with long-term innovation and scalability. Team Leadership & Development: * Lead, mentor, and develop a diverse team of IT professionals. * Foster a culture of accountability, innovation, and continuous learning. * Set performance expectations and support career development through coaching and feedback. * Works with minimal direction toward predetermined long-range goals. * Acts independently to determine methods and procedures on new or special assignments. * Determines and pursues courses of action essential in obtaining desired results. * Takes calculated risks. Portfolio & Project Delivery: * Oversee execution of enterprise projects, product enhancements, and digital initiatives. * Ensure successful delivery of complex IT programs on time, within scope, and aligned to business priorities. Operational Excellence: * Ensure high availability, performance, and reliability of IT services. * Implement and mature operational practices to support continuous service delivery, incident response, change management, and risk mitigation. Stakeholder Engagement: * Build and maintain strong partnerships with business leaders across departments. * Act as a consultant and change agent, translating business needs into technology strategies and actionable solutions. * Recognize complex business challenges and problems and work between our business stakeholders and our technology teams to create effective solutions. Business Outcomes & Value Realization: * Drive measurable business impact through the integration of people, process, and technology. * Identify and capitalize on opportunities to improve efficiency, quality, or customer experience through IT capabilities. Governance, Compliance & Risk Management: * Ensure all team activities adhere to internal controls, compliance standards, and cybersecurity policies. * Proactively identify risks and lead mitigation planning across projects and operations. Vendor & Budget Oversight: * Manage relationships with external partners and service providers. * Oversee budgets, resource planning, and vendor performance to ensure alignment with cost, quality, and service expectations. * Continuous improvement and innovation: * Identify and champion opportunities for process improvements, automation, and adoption of best practices. * Leverage emerging technologies and a balanced people-process-technology approach to create synergies that improve business outcomes. * Foster a culture of innovation by encouraging the team to explore new ideas and solutions that enhance service delivery or productivity. Qualifications: * Bachelor’s Degree in Computer Science or Bachelor’s Degree in Arts/Sciences (BA/BS) Engineering * A combination of education, training and experience may be considered in lieu of a degree. * Familiarity with Agile, DevOps, and ITIL frameworks * A minimum of 5 years working directly or indirectly with Sales processes within Salesforce * A minimum of 5 years of experience in or with Sales Operations and/or Business Development * Up to 10% Domestic and International Travel * Demonstrated success leading enterprise-scale IT initiatives and complex operations in a hybrid or matrixed environment * Proven ability to align technology initiatives with business strategy and to drive cross-functional results * A minimum of 10 years of progressive product management experience * A minimum of 5 years leading successful High Performing Teams in a hybrid and distributed organization