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Install, maintain, and repair banking and retail technology equipment with on-site technical support. | Technical aptitude for field hardware maintenance in a fast-paced environment serving financial and retail clients. | Why should you join Diebold Nixdorf? Brightest minds + technology and innovation + business transformation  The people of Diebold Nixdorf are 23,000+ teammates of diverse talents and expertise in more than 130 countries, harnessing future technologies to deliver personalized, secure consumer experiences that connect people to commerce. Our culture is fueled by our values of collaboration, decisiveness, urgency, willingness to change, and accountability. –Diebold Nixdorf is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity, age, marital status, veteran status, or disability status. ** To all recruitment agencies: Diebold Nixdorf does not accept agency resumes. Please do not forward resumes to our jobs alias, Diebold Nixdorf employees or any other organization location. Diebold Nixdorf is not responsible for any fees related to unsolicited resumes** We are a global Company operating in multiple Locations and Entities. As we are keen to find the best solution for our candidates several legal entities might be applicable for a Job offer. A List of our operating entities can be found here - [https://www.dieboldnixdorf.com/en-us/about-us/global-locations] https://www.dieboldnixdorf.com/en-us/about-us/global-locations [https://www.dieboldnixdorf.com/en-us/about-us/global-locations]

Investigate and resolve escalated technical issues across virtual desktops, networking, and Microsoft technologies while managing documentation and user access. | At least three years of IT support experience with proficiency in Windows, Active Directory, Microsoft 365, and networking fundamentals, plus a high school diploma or equivalent. | IT Support Specialist Department: Managed Services Employment Type: Full Time Location: IronOrbit - Remote Compensation: $23.00 - $30.00 / hour Description Position Summary IronOrbit is seeking an experienced, customer-focused IT Support Specialist to join our remote Managed Services team. This role takes ownership of technical issues that require deeper investigation than front-line support, while partnering with engineers when advanced infrastructure expertise is needed. The ideal candidate has strong troubleshooting fundamentals, excellent communication skills, and a genuine curiosity about how technology works. You enjoy digging into the “why” behind an issue, not just restoring service, and are motivated to learn new tools, platforms, and technical concepts. You will support customers across a variety of environments, including end-user hardware and software, virtual desktops, Microsoft technologies, networking, access management, monitoring, and hosted applications. Schedule and Growth The schedule for this position will be core 1st shift business hours, Monday – Friday, covering the Pacific Time Zone, starting between 0700 and 0900 am PST. IronOrbit offers the opportunity to deepen technical expertise across cloud infrastructure, virtualization, networking, Microsoft technologies, monitoring, backup and recovery, automation, and security. This role is well suited for a support professional who enjoys solving complex problems, sharing knowledge with teammates, and growing toward senior support or engineering responsibilities. Key Responsibilities Investigate and resolve escalated end-user technical issues across applications, operating systems, virtual desktops, authentication, networking, endpoints, and supporting infrastructure. Use a methodical, curious approach to troubleshooting: review symptoms, logs, alerts, recent changes, and business impact to identify root causes where practical, not just immediate workarounds. Provide professional customer support through phone, email, chat, remote sessions, and the IT service management platform, keeping customers informed throughout the resolution process. Review ticket details, previous troubleshooting, and environmental context to determine appropriate next steps, identify patterns, and escalate thoughtfully when needed. Manage and troubleshoot user accounts, access requests, MFA, Active Directory, Microsoft 365, onboarding, and offboarding activities. Configure and support virtual desktops, desktops, laptops, mobile devices, printers, peripherals, and client applications in cloud or hosted environments. Diagnose connectivity, DNS, DHCP, VLAN, and other network-related issues; escalate appropriately to Tier Three Engineering while maintaining ownership of the issue through resolution. Review, triage, and respond to monitoring alerts and events, including identifying issues that require tickets, investigation, escalation, or proactive follow-up. Build familiarity with customer environments and look for opportunities to prevent recurring issues, improve documentation, and make support more efficient. Document customer communications, troubleshooting steps, findings, and resolutions thoroughly in the IT service management platform. Create and improve knowledge base documentation, share lessons learned, and support cross-training with front-line Analysts and fellow Specialists. Perform approved application upgrades, maintenance, and after-hours support activities as needed. Skills, Knowledge & Expertise High school diploma or equivalent required; an Associate degree in Information Technology or a related field is preferred. Three or more years of professional IT support experience, preferably within a Managed Services Provider or multi-customer support environment. Demonstrated experience troubleshooting beyond scripted solutions and standard knowledge base procedures. Strong working knowledge of Windows, Active Directory, Microsoft 365, TCP/IP, DNS, DHCP, remote support tools, and IT service management platforms. Experience supporting virtual desktop, remote desktop, or hosted application environments such as VMware Horizon, Citrix, RDS, or similar technologies. Familiarity with VMware, Hyper-V, Windows Server, Group Policy, RMM tools such as NinjaOne, Veeam or comparable backup tools, VoIP, MDM, and network security appliances is preferred. A strong technical curiosity and desire to continue developing expertise across cloud infrastructure, virtualization, networking, automation, backup and recovery, security, and Microsoft technologies. Strong written and verbal communication skills, sound judgment, attention to detail, and the ability to remain calm and organized while managing multiple issues. Technical certifications such as VCTA, VCP, CCNA, or Microsoft certifications are a plus, but not required.

Act as a Tier 3 escalation point for complex technical issues and manage multi-tenant hosted infrastructure ensuring platform stability and service continuity. | 3–5 years Tier 2 or Tier 3 support experience, bachelor's degree or equivalent, proficiency in Windows administration, virtualization, and cloud platforms. | Job Summary: The Enterprise Service Desk Engineer supports and maintains a multi-tenant hosted infrastructure, acting as a Tier 3 escalation point for complex technical issues within the Enterprise Service Desk. The role includes support and administration of client environments across a broad range of technologies, along with coordination with clients and third-party vendors. This position also works closely with SME engineering teams to ensure client platform stability, reliability, and service continuity. Responsibilities (including, but not limited to): Respond to escalated issues from Tier 1 and Tier 2 Service Desk Administrators in a timely and professional manner Take ownership of escalated issues through to full resolution Manage and support a multi-tenant hosted platform within a team-based environment Manage VMware virtualized environments Support physical data center infrastructure and associated resources Work closely with clients and third parties to resolve escalated issues Provide out-of-hours escalation support on a rotating schedule, approximately every 2–3 months Maintain a high level of interaction with Tier 1 and Tier 2 teams, fostering positive and effective working relationships Provide regular status updates on outstanding tickets and active project work in ServiceNow 9:00 AM and 6:00 PM EST, including Monday through Friday Flexibility during periods of colleague PTO Occasionally perform scheduled maintenance or project work during evenings and weekends Technical Skills & Experience: Advanced Windows domain administration and troubleshooting Microsoft 365, including Teams, Exchange, Intune, SharePoint, Azure Cloud, and Azure AD Storage Area Networks, including Nimble and Pure Storage Public cloud platforms, including Azure and AWS Multi-factor authentication solutions, including Microsoft Authenticator and DUO Backup and recovery solutions, including Veeam, MSP360, and AWS Core networking concepts, including TCP/IP, LAN/WAN, DHCP, DNS, routing, switching, and firewalls Citrix XenApp administration Identity and access management, including Okta Windows Server and Linux Server OS management Virtualization platforms, including VMware and Proxmox Secure Email Gateway / Email Security Gateway solutions, including Proofpoint and Mimecast PowerShell scripting Endpoint protection / anti-virus software, including SentinelOne VoIP systems and platforms, including Cisco and Microsoft Teams Qualifications and Education Requirements: Bachelor’s degree or equivalent professional experience Microsoft certification preferred, including AZ-104, MSCE, or Windows Server Administration VMware certification beneficial, including VCP or VCA Networking certifications beneficial Minimum 3–5 years of experience in a Tier 2 / Tier 3 support team or similar role MSP experience strongly preferred

Serve as primary contact for technical customer queries and troubleshoot integration issues across browsers, identity providers, and APIs while collaborating with engineering and product teams. | 3+ years in technical support or similar roles within SaaS or security, with strong web technologies and scripting language knowledge. | Technical Support Engineer (US, West) *Please Note: we are only considering candidates based in Mountain & Pacific Timezones for this role ABOUT PUSH SECURITY Push Security is the secure enterprise browser extension built for the AI era. Founded by red team and blue team experts, Push combines high-fidelity browser telemetry, real-time control, and autonomous agents to stop advanced attacks, secure AI usage, harden identities, and prevent data loss — all from your users’ existing browsers, no migration required. ROLE OVERVIEW We’re searching for a Technical Support Engineer who will thrive in a modern cybersecurity startup. You’ll join a small, fast-moving team focused on helping customers deploy, troubleshoot, and get the most out of our product. The platform protects employees from phishing and identity-based attacks and integrates deeply with browsers, identity providers, and SaaS apps. You’ll be the front line for technical questions - diagnosing issues, explaining integrations, and ensuring a smooth experience from onboarding to day-to-day use. WHAT YOU'LL DO * Respond to customer technical queries via chat, email, and video calls * Troubleshoot integration issues involving browsers, identity providers, and APIs * Isolate defects to the failing layer (the extension, the browser, the IdP, the customer's MDM, or our backend) and give engineering reproducible bug reports * Participate in the on-call rotation * Contribute to the knowledge base and customer guides based on issues you resolve * Collaborate with engineering, product, customer success, and solutions engineering, and share customer insights to improve the product WHAT WE'RE LOOKING FOR * 3+ years of technical support, solutions engineering, or customer success engineering experience for SaaS or security products * Strong understanding of web technologies (HTTP, APIs, browsers, extensions, and authentication) * Working knowledge of web technologies (HTTP, APIs, browsers, extensions, and authentication) * Familiarity with endpoint management on Windows and/or macOS * Experience using browser dev tools to investigate client-side issues * Basic SQL and log investigation skills, or a strong willingness to learn them quickly * Some scripting experience (PowerShell, Python, or Bash) and comfort using AI coding tools to read, modify, and troubleshoot code * Excellent written and verbal communication, especially when explaining technical topics * A proactive, resourceful approach to problem-solving in a startup environment WHAT WE OFFER We are committed to fair and equitable compensation practices. In compliance with applicable US, state and local laws, we are providing a good-faith estimate of the compensation range and a general description of other compensation and benefits. The base salary range for this position is expected to be between $155,000 - $170,000, with the actual base salary amount dependent on a number of factors, including but not limited to a candidate’s credentials, relevant experience, and primary job location. In addition to salary, this role may be eligible for additional compensation and company benefits.   We support our US team’s health, financial security, and overall well-being through benefits like medical, dental, and vision coverage, an Employee Assistance Program, and a 401(k) with employer match. Fully remote & uncapped PTO: Work from home or a co-working space anywhere in the US, UK, or South Africa. Stay connected: We reimburse your internet and give you an annual allowance for local city meetups (travel, meals, co-working). Annual company offsite: An all-expenses-paid trip to a secret destination to work and connect in person.   This information does not constitute a promise of compensation and is subject to the terms of a written offer of employment. ________________________________________ We use an AI notetaker to record, transcribe, and summarize interviews so your interviewer can stay focused on you rather than on typing. The recording and summary are used only by the hiring team involved in this role, are stored in our applicant tracking system, and are not used to make an automated hiring decision — a person reviews everything. If you'd prefer we don't record, just let us know before the call or tell your interviewer at the start, and we'll turn it off. It won't affect your candidacy.

Design, develop, and test client-side UI components and server-side services for web applications while collaborating in Scrum teams. | US citizenship, bachelor's degree, 3+ years experience with JavaScript, ExtJS, PHP, and ability to obtain US Secret Security Clearance. | Description Eikon Research is currently seeking a Software Application Developer to join our team. Preferred work location is Huntsville, Alabama; remote consideration for candidates in Warren, Michigan area. This job opportunity is contingent upon government funding in the new government fiscal year. The Eikon Research team is expanding. We are currently hiring for a Full-Stack Software Developer position for the design and development of web-based applications in a variety of domains including government line-of-business, command and control, and unmanned aerial systems. The successful candidate will be able to design, develop, and test client-side user interface components as well as server-side services and database functionality. Frontend technologies include JavaScript, HTML5, and CSS and make heavy use of Sencha ExtJS. Backend technologies include PHP, Yii 3 Framework, and Microsoft SQL Server. Position Description/duties include but not limited to: Develop lightweight client- and server-side prototypes as proof-of-concept or foundation for new capabilities Create, test, debug, and improve ExtJS-based JavaScript enterprise-level applications in collaboration with other Eikon engineers, customers, and end-users Participate in Scrum-influenced development practices including weekly standups, sprint-based task management, and sprint planning Utilize tools such as Git, GitKraken, Jira, and Confluence for code management, issue tracking, task planning, and documentation Flexibility to assist on other projects at Eikon as needed. This may include development in other languages (C++/C, Java, Rust, Python, MATLAB), participation in software architecture design discussions, documentation, code testing, code reviews, etc. This provides opportunities for cross-training and expanding your skillset and helps fill in gaps across our small company. Requirements Minimum Candidate Requirements: Candidate must be US Citizen Candidate must have a Bachelor's degree Candidate must be eligible to obtain/maintain US Secret Security Clearance Candidate must have 3+ years experience with 2 or more of the following: JavaScript: Developing classes, applications, and libraries using modern techniques ExtJS: Creating and evolving enterprise-level ExtJS applications PHP: Developing RESTful backend services to support client-side functionality Version Control Experience (Git/GitKraken) Ability to work in both a group and individual capacity Desired skills and experience Java, Python, C, C++, Rust, MATLAB

Build and maintain software platforms, services, APIs, and data migration routines while collaborating with stakeholders to deliver reliable code. | Substantial production software experience with strong SQL, API, and relational database proficiency, comfortable with ambiguity and teamwork. | Attain Talent seeks a Senior Software Engineer who enjoys solving practical problems and seeing work through. You'll help build AirHub, a modern platform replacing eleven legacy EPA systems, as part of a small team where engineers contribute across the development lifecycle. You'll build features, connect systems, investigate existing behavior, and help deliver reliable software, with at least an initial focus on helping with some tricky data migration projects. We value curiosity, judgment, and the ability to turn an unclear request into a useful result. Your Impact Deliver working software: take features and fixes from understanding the need through implementation, testing, and release support. Build across the system: develop services, APIs, integrations, and application features, working with teammates where their expertise helps. Make existing data usable: investigate legacy databases, write SQL, and build or improve migration and validation routines as needed. Understand the problem: work directly with business stakeholders to clarify workflows, business rules, and what a successful result looks like. Improve reliability: troubleshoot issues, add meaningful tests, and leave code and documentation that others can maintain. Contribute as a teammate: participate in mob and pair programming, review code, share what you learn, and help unblock delivery. What You Bring Substantial experience building and maintaining production software, with examples of work you have carried through to delivery. Strong programming and debugging skills, including experience with APIs, relational databases, and automated testing. Practical SQL skills and comfort investigating how data flows through an application. The ability to learn unfamiliar code and tools, work through ambiguity, and make sensible decisions about scope and implementation. Clear communication with technical and non-technical colleagues, and willingness to ask questions, share progress, and surface blockers early. Comfort taking ownership while collaborating closely and contributing beyond a narrow specialty when the team needs it. Our Environment Our stack includes Node.js ,TypeScript, React, PostgreSQL, Kafka, and AWS. You do not need experience with every tool to contribute. PostgreSQL, data modeling or migration, cloud services, and event-driven systems are useful additional strengths. How We Work We combine online mob and pair programming with protected time for focused work. You'll work closely with technical leads and other engineers, with shared responsibility for delivering software that supports EPA's environmental mission. Additional Information - Benefits Remote or Office Options Comprehensive Benefits Package including Health, Dental, Vision, Life Insurance Health & Flex Spending Accounts Company Match 401K 120 Hours of PTO Federal Holidays 2 Weeks Paid Maternity/Paternity Leave Community Service Paid Time Off Training & Certification Support and Reimbursement Birthday Gifts Company Social Events Attain Talent is committed to fair and equitable compensation practices. The individual base salary for this position is unique to each candidate and will be commensurate with experience, education, and skills. Interested in this position but the compensation isn’t quite right? Let us know your expectations, and we’ll see if we can make it happen based on your qualifications. Salary Range $130,000—$140,000 USD Attain Talent is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, race, color, religion, national origin, disability, protected Veteran status, age, or any other characteristic protected by law. Applicants have rights under Federal Employment Laws. For more Information visit EEO, EEO Poster Supplement, Family and Medical Leave Act (FMLA), and Employee Polygraph Protection Act (EPPA). If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Design and build agentic workflows and technical solutions, provide technical leadership, influence product strategy, and mentor junior engineers. | Bachelor's degree with 8+ years experience, proven LLM development, and proficiency in C#, Java, or Python. | Every day, tens of millions of people come to Roblox to explore, create, play, learn, and connect with friends in 3D immersive digital experiences– all created by our global community of developers and creators. At Roblox, we’re building the tools and platform that empower our community to bring any experience that they can imagine to life. Our vision is to reimagine the way people come together, from anywhere in the world, and on any device. We’re on a mission to connect a billion people with optimism and civility, and looking for amazing talent to help us get there. A career at Roblox means you’ll be working to shape the future of human interaction, solving unique technical challenges at scale, and helping to create safer, more civil shared experiences for everyone. WHY SAFETY? At Roblox, we strive to connect a billion people with optimism and civility, and the Safety organization’s mission is to become the leader in civil immersive online communities. We systematically detect, remove, and prevent problematic content and behavior, and we make Roblox accounts secure and free from compromise. We cover a broad area of the tech spectrum, including machine learning, classifiers for 3D models, experimentation, automation, detection workflows, and AI-powered text filters. Aligned and partnering with product teams, we use this toolbelt to discover new opportunities, influence and shape the product roadmap and prioritization, build safety products, and measure the impact on our community of users and developers. In doing so, we keep Roblox safe, civil, and inclusive, and we foster positive relationships between people around the world. WHY Safety Experience? Safety is paramount at Roblox, and it shows up in everyday human moments. A rating left on a game. The words a Customer Care agent chooses when replying to a report. Whether a suspended account feels like a fair call or an arbitrary one. How fast someone gets back into an account they thought was gone for good, guided by an agentic Customer Care experience. Every one of these moments runs through systems we build: our tools, our data pipelines, our audit trails. We are looking for a Principal Software Engineer to join our Safety Experience team within the Trust & Safety organization. In this role, you will revolutionize Roblox users' perception of safety by developing agentic applications and complex technical solutions at scale. You Will: Design and build agentic workflows and technical solutions for both customer facing applications and internal use cases. Stay familiar with recent trends in LLMs and develop innovative solutions and features for the chatbot, while optimizing for cost. Influence the team's roadmap and long-term strategy in collaboration with product, operations, and other cross functional stakeholders to develop the next generation of safety experience. Provide technical leadership, influencing decisions within and beyond the pod Mentor junior engineers to strengthen their technical skills and support their professional growth. You Have: A Bachelor's degree in Computer Science, or a related field, with a minimum of 8 years of hands-on experience. A graduate degree is highly preferred. Proven experience developing innovative solutions using LLMs is required. Extensive experience with modern programming languages such as C#, Java, Python, or similar, with a strong emphasis on writing efficient, maintainable, and scalable code. In-depth knowledge of contemporary software design patterns, including microservice architecture, RESTful APIs, and Remote Procedure Calls (RPC), with a proven track record of building robust and scalable systems. Demonstrated ability to develop end-to-end solutions for complex technical challenges, collaborating across multiple teams from conception through to launch. Proven experience developing innovative solutions using LLMs is highly desirable. Prior experience in machine learning is helpful. You Are: A Technical Leader: You have initiated and facilitated challenging technical solutions. Your technical expertise influences product direction. You foster a culture of technical excellence. Versatile: You're a jack of all trades and you are comfortable with several languages and technologies already; you are adaptable in any situation. You are resourceful, and take a creative and strategic approach to solving hard problems. Analytical: Excited to investigate large, ambiguous problems, and quantify the problems and the solutions. User Oriented: You always start with the needs of the user, whether they are Roblox users or internal engineers before architecting a solution. Team Oriented: You lift up your peers and find ways to make the team stronger. For roles that are based at our headquarters in San Mateo, CA: The starting base pay for this position is as shown below. The actual base pay is dependent upon a variety of job-related factors such as professional background, training, work experience, location, business needs and market demand. Therefore, in some circumstances, the actual salary could fall outside of this expected range. This pay range is subject to change and may be modified in the future. All full-time employees are also eligible for equity compensation and for benefits as described on this page. Annual Salary Range $295,250—$345,040 USD Roles that are based in an office are onsite Tuesday, Wednesday, and Thursday, with optional presence on Monday and Friday (unless otherwise noted). Roblox provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Roblox also provides reasonable accommodations to candidates with qualifying disabilities or religious beliefs during the recruiting process. For US based roles only, please note the Company may not be able to employ candidates for this role who have United States work authorization related to certain U.S. visa categories, or support future H-1B sponsorship at this time.

Set multi-year technical strategy for backend platforms and mentor staff engineers while collaborating cross-functionally. | 12+ years tech experience with 4+ years in Architect or Staff Engineer role and deep expertise in distributed systems and large-scale backend architecture. | Airbnb was born in 2007 when two hosts welcomed three guests to their San Francisco home, and has since grown to over 5 million hosts who have welcomed over 2 billion guest arrivals in almost every country across the globe. Every day, hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way. The Community You Will Join As a Senior Staff Engineer on Airbnb's Guest & Host team, you'll set the technical direction for the backend platforms at the core of our marketplace. These systems store and serve listing data for Stays, Experiences, and Services, and they decide whether each listing is searchable, visible, and bookable. They also uphold the quality bar for hosts through ML, enforcement, and host guidance. As AI-assisted features and agents become first-class clients of these systems, you'll shape how our APIs, data provenance, and architecture evolve to stay stable, simple, and extensible. You'll partner with engineers across Guest & Host, Trust, Infrastructure, and our AI Platform team to define how listings and quality architecture fits with the rest of Airbnb. A Typical Day: Set the multi-year technical strategy and roadmap for Listings and Quality backend, and bring the team and stakeholders along. Partner with AI Platform, Trust, Infrastructure, and Product teams to shape how Listings and Quality architecture fits with the rest of Airbnb, and set the platform contracts between them. Design APIs, data models, and data provenance so the platform can safely support AI-assisted features and agents. Drive platformization, simplification, and self-service: generalize shared capabilities, consolidate duplicated systems, and let product teams build within guardrails. Raise the bar on reliability and engineering practices, and reduce operational load on systems in critical business paths. Hands-on development, including design and code reviews. Mentor, guide, and support the career growth of individual contributors. Your Expertise: 12+ years of relevant experience in the tech industry; 4+ years of experience in an Architect or Staff Engineer role, with ownership responsibility over large-scale software systems. Strong product and platform judgment. You understand how backend architecture choices shape product velocity, and you design for the needs of product teams, hosts, and AI clients. Track record of setting a multi-year technical vision for a core platform and delivering it incrementally, such as consolidating services, finishing major migrations, or platformizing shared capabilities. Deep backend expertise in distributed systems, data modeling, and API design for large-scale, business-critical platforms, using Java, Kotlin, or similar languages. Experience designing APIs and data systems for AI-assisted features and agents, including data provenance, validation, and guardrails. Excellent engineering skills and a strong operational mindset, with a track record of improving reliability and reducing operational load on systems in critical business paths. Strong communication and influence across orgs and platform teams, including AI/ML platforms. Demonstrated ability to set platform contracts, align stakeholders, and raise the bar for senior and staff engineers through mentorship. A proven track record of fostering a culture of Diversity and Belonging, within the organization and across the tech community Your Location: This position is US - Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. While the position is Remote Eligible, you must live in a state where Airbnb, Inc. has a registered entity. Click here for the up-to-date list of excluded states. This list is continuously evolving, so please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from. Our Commitment To Inclusion & Belonging: Airbnb is committed to working with the broadest talent pool possible. We believe diverse ideas foster innovation and engagement, and allow us to attract creatively-led people, and to develop the best products, services and solutions. All qualified individuals are encouraged to apply. We strive to also provide a disability inclusive application and interview process. If you are a candidate with a disability and require reasonable accommodation in order to submit an application, please contact us at: reasonableaccommodations@airbnb.com. Please include your full name, the role you’re applying for and the accommodation necessary to assist you with the recruiting process. We ask that you only reach out to us if you are a candidate whose disability prevents you from being able to complete our online application. Equal Employment Opportunity: Airbnb values diversity & belonging and is proud to be an Equal Employment Opportunity employer. All individuals seeking employment at Airbnb are considered without regard to race, color, religion, national origin, age, gender, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, gender expression, sexual orientation, or any other legally protected characteristic. How We'll Take Care of You: Our job titles may span more than one career level. The actual base pay is dependent upon many factors, such as: training, transferable skills, work experience, business needs and market demands. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits. Pay Range $248,000—$310,000 USD Reasonable Accommodations: We are committed to providing reasonable accommodations throughout the recruitment process for applicants with disabilities. If you need assistance, or an accommodation, please let your recruiter know once you are contacted about a role. A Note on Recruiting Scams: Scammers sometimes pose as Airbnb recruiters to get money or personal information from candidates. A few things that will always be true for Airbnb’s hiring process: our open roles are posted on Airbnb’s Career’s Page at careers.airbnb.com, and our recruiters correspond only from @airbnb.com or @ext.airbnb.com email addresses. Our recruiters will never ask for your Social Security number, bank account details, passport, or payment app information while you are interviewing. We’ll also never ask you to pay a fee, send money, deposit or cash a check, or purchase work-related equipment (such as a company laptop) during the interview process. We encourage candidates to remain vigilant of these recruiting scams and not share sensitive information if you do not believe an individual is actually affiliated with Airbnb.

Design and maintain data pipelines and data models for clinical trial platform ensuring data quality and regulatory compliance. | Strong Python and SQL skills, experience with graph databases and AWS, and domain knowledge in clinical trials and RAG AI applications. | Design, build, and operate the data infrastructure for a clinical trial design platform that extracts insights from clinical protocols, regulatory documents, and published articles to accelerate trial design decisions. This role owns the pipelines that ingest, parse, transform, and serve clinical data - from raw PDF extraction through structured storage in Aurora and GraphDB, to serving curated knowledge for LangGraph-based agentic AI workflows. Build ingestion pipelines for clinical trial protocols, ICF documents, SmPCs, CSRs, and published articles (PubMed, CTIS, ClinicalTrials.gov) - handling PDF parsing, text extraction, and structured data normalization Design and implement data models in Amazon Aurora (relational) and GraphDB (knowledge graph) to represent trial design entities: endpoints, eligibility criteria, study arms, interventions, therapeutic areas, and their relationships Develop embedding and vectorization pipelines to prepare extracted clinical text for RAG-based retrieval in LangGraph agentic workflows - chunking strategies, metadata enrichment, and vector store population Build and maintain ETL/ELT workflows that transform unstructured clinical content into queryable, linked data across both relational and graph stores Implement data quality validation specific to clinical data - protocol section classification accuracy, entity extraction completeness, cross-reference integrity (NCT IDs, EudraCT numbers, MeSH terms) Build data serving APIs (Python/FastAPI) that expose curated datasets to the Angular frontend and LangGraph agent layer Set up data lineage tracking and audit trails to support regulatory traceability of AI-generated trial design recommendation Required Skills Strong Python development experience, including PDF/document parsing libraries such as PyMuPDF, pdfplumber, unstructured.io, or similar. Advanced PostgreSQL-compatible SQL, including Amazon Aurora; experience with schema design, migrations, query optimization, and indexing strategies for large clinical datasets. Hands-on experience with Neptune, Neo4j, or similar graph databases; proficiency in SPARQL or Cypher; experience with ontology and knowledge graph modeling for biomedical entities. Experience with AWS services including Aurora PostgreSQL, S3, Lambda, Step Functions, SQS/SNS, and IAM, particularly for data pipeline orchestration. Experience with PDF text extraction, document section classification, and named entity recognition (NER) for clinical/biomedical text; familiarity with embedding models and vector stores such as OpenSearch, pgvector, or Pinecone. Experience building data-serving APIs using FastAPI, including asynchronous programming patterns and backend integration. Experience preparing data for LangChain/LangGraph applications and designing RAG pipelines, including chunking, retrieval, reranking, and prompt-data integration. Experience with Airflow, Prefect, AWS Step Functions, Temporal, or similar workflow orchestration tools; ability to design multi-stage DAGs with dependency management, retry logic, monitoring, and error handling. Experience with Terraform or AWS CDK, Docker, and Git, including automated pipeline testing and deployment on AWS. Domain Knowledge Understanding of clinical trial structure: protocol sections (objectives, endpoints, eligibility criteria, study design, statistical considerations) Familiarity with clinical data standards or terminologies (MeSH, MedDRA, SNOMED, ATC codes, CDISC) is a strong plus Awareness of regulatory data integrity requirements (21 CFR Part 11, EU Annex 11, ALCOA+ principles) Nice to Have Experience with biomedical knowledge graphs (e.g., linking drugs -> targets -> diseases > trials) Prior work with PubMed/MEDLINE data, ClinicalTrials.gov API, or EMA/CTIS data. Apache Spark or Databricks for batch processing of large document corpora dbt for transformation layer management over Aurora CURIOSITY DRIVEN, SCIENCE FOCUSED, EMPLOYEE BUILT. Our culture is unlike any other, one where we debate, challenge ourselves, and interact with all alike. We are a curious bunch, characterized by our passion to learn and spirit of teamwork. Zifo is a global R&D solutions provider focused on the industries of Pharma, Biotech, Manufacturing QC, Medical Devices, specialty chemicals and other research-based organizations. Our team’s knowledge of science and expertise in technology help Zifo better serve our customers around the globe, including 18 of the Top 20 Biopharma companies. We look for Science – Biotechnology, Pharmaceutical Technology, Biomedical Engineering, Microbiology etc. We possess scientific and technical knowledge and bear professional and personal goals. While we have a “no doors” policy to promote free access within, we do have a tough door to walk in. We search with a two-point agenda – technical competency and cultural adaptability. We offer a competitive compensation package including accrued vacation, medical, dental, vision, 401k with company matching, life insurance, and flexible spending accounts. If you share these sentiments and are prepared for the atypical, then Zifo is your calling! Zifo is an equal opportunity employer, and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Serve as primary contact for enterprise customers to troubleshoot and resolve complex technical issues, manage customer environments, document defects, and contribute to knowledge base development. | 2-5 years technical support experience in cybersecurity or SaaS, proficiency in cloud infrastructure, networking fundamentals, and security tools like SIEM or EDR. | 💼 Title: Technical Support Engineer 📍 Location: North America (Eastern Time Zone preferred, Central Time Zone considered) 🤝 Reporting To: Sr. Director, Global TAM and Support 💸 Base Salary Range: $110,000 - $135,000/yr 🌟 OPPORTUNITY HIGHLIGHTS Do you enjoy digging into complex technical problems and seeing them through to resolution? SafeBreach is seeking a Technical Support Engineer to support our United States enterprise customers. You'll troubleshoot, replicate, and resolve issues across our industry-leading exposure validation platform. This role is a strong fit for an engineer with a few years of support experience who wants to deepen their cybersecurity expertise alongside a collaborative global team. 👋 WHO WE ARE SafeBreach is on a mission to help organizations have certainty in their security. Long trusted as the global leader in adversarial exposure validation (AEV), SafeBreach empowers organizations to take command of risk by operationalizing the full CTEM lifecycle with the SafeBreach CTEM Platform. Powered by the SafeBreach Helm AI infrastructure layer and grounded in the award-winning SafeBreach Exposure Validation Platform, the SafeBreach CTEM Platform is the first enterprise-grade, closed-loop solution designed to move organizations beyond siloed security activities toward a continuous, intelligence-driven exposure management program. Backed by world-renowned threat researchers and an unrivaled customer success team, SafeBreach provides the capabilities enterprises need to holistically understand threat exposure, make data-driven decisions that reduce risk, and measurably improve cyber resilience—safely and at scale. We are a team of passionate security professionals and innovators. If you’re ready to tackle complex security challenges and make a tangible impact on enterprise defense, we’d love to meet you. 💰 WHAT WE OFFER Excellent growth opportunities: Make an impact and advance your career Fully remote work and flexible PTO Highly competitive salary and equity grants Health, dental and vision insurance Generous Parental leave Monthly phone and internet stipend Learning & Development stipend Competitive employee referral bonus program 🚀 THE IMPACT YOU WILL HAVE Serve as a technical point of contact for customer support cases, troubleshooting issues through to resolution Build and maintain customer environments in the support lab, replicate customer issues to isolate root cause and file well-documented defects Own escalations through resolution, partnering with senior engineers and field teams on complex, high-priority cases Contribute to root cause analysis and recommend process improvements Create and maintain knowledge base articles, and contribute to internal training and enablement Collaborate closely with engineering, technical operations, product management, and quality assurance 🧬 WHAT SETS YOU APART Before you read through these: don't check every box? Apply anyway. These are strengths we often see in successful SafeBreachers, not a checklist. Professional Experience. 2–5 years in technical support (Tier 2/3) or a similar customer-facing technical role in cybersecurity or SaaS Security Fundamentals & Tools. Working knowledge of the MITRE ATT&CK framework and familiarity with detection engineering concepts. Hands-on experience with one or more of the following: SIEM, EDR, firewalls, threat intelligence platforms, or vulnerability management Infrastructure Knowledge. Comfortable troubleshooting across cloud environments (AWS, Azure, GCP) and on-premises systems (Windows, macOS, Linux) Troubleshooting Skills. Methodical approach to problem-solving, including log analysis and networking fundamentals (TCP/IP, DNS, proxies, certificates) Case-Queue Experience. Experience with case management and ticketing tools (e.g., Salesforce, Jira) Customer Focus. Experience supporting enterprise customers, with a commitment to clear, timely, and accurate case communication 💥 EVEN BETTER IF YOU HAVE Penetration Testing Experience: Hands-on background as a penetration tester, red teamer or security consultant, with a feel for how attackers move through an environment and how to turn findings into clear guidance for customers Scripting skills in Python, PowerShell, or Bash for troubleshooting and automation Experience in a startup or rapidly scaling company Certifications such as CompTIA Security+, CySA+, Network+, cloud associate-level certifications, or security vendor certifications 🤝 HOW WE'LL GET TO KNOW EACH OTHER We view interviewing as a two-way street. We want you to interview us just as much as we interview you! (Avg. timeline: 21-28 days) Step 1: The Intro A casual meeting with the Talent team to break the ice. Step 2: The Vision Connect with your future manager to discuss the role, the challenges, and how you can make an impact Step 3: The Squad Meet your future team members. Take a deep dive into the team dynamics, the culture and the real-world challenges you will face in this role. Step 4: The Big Picture Discussions to ensure our values and long-term goals align with yours. Step 5: The Offer If the vibe is right, we make it official! DEI&B (Diversity, Equity, Inclusion & Belonging) At SafeBreach, we celebrate the rich diversity of our team, where every employee's unique perspective is a valued thread in our collective success. We are unwavering in our commitment to fostering an inclusive workplace that nurtures a sense of belonging and empowers each individual to unleash their full potential. We are dedicated to creating opportunities for collaboration, innovation, and meaningful career growth, ensuring that every voice is not just heard, but cherished.