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Lead the design, management, and growth of ABA's education and certification programs, ensuring alignment with industry needs and organizational strategy. | Extensive experience in education strategy, certification programs, and stakeholder management, with industry-specific knowledge in bus safety and maintenance preferred. | Job Overview The American Bus Association (ABA) seeks a strategic and experienced Manager of Education & Certification to lead the design, management, and growth of the association’s education and certification enterprise, while serving as a key partner to ABA’s members in identifying, shaping, and delivering high-value learning for the bus and group travel industry. This role reports to the Vice President of Membership & Marketing and sits within ABA’s core association segment responsible for leading the organization’s member-first culture and value proposition. In this capacity, the Manager plays a central role in delivering one of ABA’s most important forms of member value: high-quality, relevant, and practical education. The Manager owns ABA’s education and certification framework across all member types, councils, and programs, ensuring that learning is cohesive, high-quality, and aligned with both organizational strategy and real-world member needs. The position plays a central role in shaping how ABA delivers professional development, safety training, and operational education across the industry. As the national trade association for the private bus industry, this role plays a central part in advancing operational excellence through practical, field-informed education and certification programs. Working with the Bus Industry Safety Council and other councils, the Manager helps shape programs that reflect real-world bus operations, maintenance practices, safety management systems, and regulatory compliance. This hands-on role requires regular member engagement and in-person meetings to translate insights from operators, safety leaders, and maintenance professionals into relevant, scalable education and training pathways. Over time, the Manager becomes a trusted resource to members on education, training, and certification. Success in this position requires the balance of strategic vision and hands-on curiosity: the ability to design enterprise-level education systems for ABA, while also building subject-matter fluency in bus safety and maintenance and driving the development of high-impact content. This role operates at the intersection of education strategy, member service, safety, events, and advocacy. Working in close partnership with councils, in-person meetings, and the Government Relations team, the Manager ensures that ABA’s education programming reflects current regulatory realities, emerging risks, and best practices, while also driving attendance, revenue, and engagement through year-round and in-person learning. Key Responsibilities ABA Education & Certification Strategy Develop and maintain a member-wide education and certification framework serving all ABA member types. Ensure ABA Certified programs are: · Modular (e.g., Safety, Maintenance) · Scalable over time · Consistent in structure, branding, and renewal requirements Serve as the central point of accountability for ABA education and certification governance. ABA Certification Governance · Own the structure, standards, and lifecycle of all ABA certifications, including: • ABA Certified – Safety [placeholder example] • ABA Certified – Maintenance [placeholder example] • CTIS [this role would look at reviving this previous program] • Future certification tracks · Coordinate certification development with relevant councils, industry and association leaders, and subject-matter experts. · Establish certification requirements, assessment standards, renewal processes, and documentation guidelines. · Protect the integrity and credibility of the ABA Certified brand. Council Education Coordination · Partner with all ABA councils to: • Align council-led education with ABA’s broader learning and certification strategy. • Ensure council expertise is reflected consistently across ABA education offerings. • Support collaboration and reduce duplication across councils. · Work closely with the Driving Force Council, which plays a central role in shaping ABA’s education strategy and has led the development of educational tracks for Marketplace, as well as with BISC and BusMARC, both of which are essential to advancing safety education for bus operators. · Act as a facilitator and strategic advisor, helping councils translate expertise into structured, scalable education. In-Person Events & Education Alignment · Collaborate with the Meetings & Events team to elevate in-person education at ABA events. · Ensure Marketplace and other ABA meetings align with education and certification pathways. · Support the intentional design of educational tracks that connect in-person learning to year-round education and certification opportunities. · Help translate successful in-person education into scalable formats where appropriate. Learning Platform & LMS Partner Oversight · Oversee ABA’s learning platform strategy, which may be delivered through an external LMS partner. · Work with LMS partners to: • Define content structure and learning pathways • Establish access and pricing models for members and non-members • Maintain quality control, reporting, and member experience standards · Serve as ABA’s internal liaison for LMS-related strategy and governance. External Education & Training Partnerships · Manage relationships with education and training partners, including: • Regulatory or standards bodies (e.g., FMCSA where applicable) • Independent trainers and education providers • Manufacturers and industry experts · Determine when ABA should curate, license, or partner rather than create content internally. Member Value & Revenue Alignment · Collaborate with Membership and Marketing teams to: • Position education and certification as core member benefits • Support recruitment, retention, and engagement • Develop sustainable pricing models for certifications and premium education · Ensure offerings remain accessible, particularly for small and emerging members. Qualifications · Experience in education strategy, professional development, certification programs, or learning management · Strong understanding of adult learning principles · Proven ability to manage complex, multi-stakeholder initiatives without direct authority · Comfort working with volunteer leaders, councils, and external partners · Excellent organizational, communication, and facilitation skills · Willingness and ability to travel 25–50% to key events and sales meetings. Preferred Experience · Association or nonprofit experience · Oversight of certification or credentialing programs · Experience working with LMS vendors or education partners · Industry education, workforce development, or standards-based training programs Measures of Success · ABA educational offerings are clearly organized and easy for members to navigate · ABA certification programs launch and grow with consistency and credibility · Councils, especially Driving Force, feel supported and aligned · In-person education at Marketplace and other events is elevated and strategically aligned · Education contributes meaningfully to member engagement, value, and revenue · Programs are financially sustainable (money is made, not lost) Work Environment & Benefits ABA is headquartered in Washington, DC, with a hybrid work schedule. This position may be based remotely, with quarterly travel to DC for strategic planning and staff meetings. We offer a competitive benefits package designed to attract and retain top-tier professionals committed to excellence. The American Bus Association is an equal opportunity employer. About the American Bus Association The American Bus Association is a 501(c)(6) trade association representing the North American private bus, group travel, and tourism industries. We’re on a mission to connect people with places through an international network of bus operators, manufacturers, tour companies, tourism bureaus, destination venues, and those who love to travel. Together, we support the growth of our businesses through cross-sector events, industry research, philanthropy, and policy advocacy, which enables professional development, business connections, mobility, and travel. ABA members have exclusive access to ABA’s suite of programs and services, including ABA professional staff, ABA Government Relations, the ABA Foundation, ABA Marketplace, Women in Buses, the Bus Industry Safety Council, and many other professional services. For more, please visit www.buses.org

Support internal teams with research, analysis, and documentation to inform strategic decisions and talent insights. | Experience in research, analysis, or information management roles, with strong organizational and communication skills, and proficiency with tools like LinkedIn and Google Workspace. | This is a position within Keller Executive Search and not with one of its clients. Market Research Analyst supports the local team by keeping workflows organized and priorities clear in New York. The role is part of Keller Executive Search’s internal organization and supporting a growing team with evolving priorities. Day-to-day work includes practical problem solving, clear communication, and measurable progress on defined goals. Key Responsibilities • Support ad hoc analysis on trends, industries, or target companies. • Prepare summaries and briefs for internal stakeholders and project teams. • Maintain organized research files and update reference lists regularly. • Conduct structured research to support market and talent insights. • Use tools such as Google Workspace to track work, report progress, and maintain documentation. • Apply practical skills in sourcing to improve reliability and turnaround times. • Contribute to continuous improvement by capturing feedback and suggesting process refinements. • Ability to manage multiple research requests with deadlines. • Strong attention to detail and ability to verify sources and accuracy. • Experience in research, analysis, or information management roles. • Ability to work independently, manage priorities, and escalate risks early. • Comfort using LinkedIn or similar tools in day-to-day work. • Demonstrated capability in competitive research. To learn more about Keller, please see: https://www.kellerexecutivesearch.com/executive-recruitment-headhunters-new-york-city/ • Salary range: 86,000 - 105,000 • Opportunities for professional growth through training, mentorship, and cross-functional projects. • Flat management structure with direct access to decision-makers. • Open communication environment. • Full medical coverage. • Access to learning resources, courses, and internal knowledge sharing. • 401(k) plan with company contribution where applicable. Why Join Keller: Global Reach and Impact Join a top-tier international executive search firm with worldwide reach. You’ll gain exposure to U.S. markets, global stakeholders, and high-stakes talent acquisition that drives transformative business growth. Career Acceleration Thrive in a flat, results-oriented structure with direct access to decision-makers, offering rapid professional development, hands-on learning in executive recruitment, and clear paths to expand your responsibilities in a scaling organization. Collaborative and Inclusive Culture Team up with a friendly crew that fosters open communication, celebrates diversity, and values innovation—free from bureaucracy, with a focus on teamwork and meaningful contributions to connecting top talent with life-changing opportunities. Work-Life Integration Enjoy the flexibility of remote work in a supportive environment that prioritizes your well-being, while making a tangible difference in industries worldwide through ethical, high-standard recruitment practices. Unmatched Professional Growth Benefit from opportunities to work on diverse, high-impact projects, including leadership assessments and HR advisory services, in a company committed to excellence, client success, and long-term employee development. Equal Employment Opportunity and Non-Discrimination Policy Equal Employment Opportunity Statement: Both Keller Executive Search and our clients are Equal Opportunity Employers. For all positions, whether with Keller Executive Search or our clients, qualified applicants will receive consideration for employment without regard to race, skin color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran status, disability, genetic information, or any other legally protected status. Commitment to Diversity: Keller Executive Search and its clients are committed to fostering a diverse and inclusive work environment where all individuals are valued and respected. Reasonable Accommodations: Both Keller Executive Search and our clients are committed to providing reasonable accommodations to individuals with disabilities and pregnant individuals. We engage in an interactive process to determine effective, reasonable accommodations. Compensation Information: For client positions, compensation information is available in the job post. If not provided, it will be shared during the interview process in accordance with applicable laws. When required by law, salary ranges will be included in job postings. Actual salary may depend on skills, experience, and comparison to current employees in similar roles. Salary ranges may vary based on role and location. Compliance with Laws: Both Keller Executive Search and our clients comply with federal, state, and local laws governing nondiscrimination in employment. This policy applies to all employment terms and conditions, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Workplace Harassment: Both Keller Executive Search and our clients expressly prohibit any form of workplace harassment based on race, skin color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. E-Verify Participation: Keller Executive Search and/or our clients may participate in E-Verify. Information about E-Verify participation will be provided during the application process where applicable. Privacy and Pay Equity: California Residents: For more information about the categories of personal information we collect for recruiting and employment purposes, please review our Privacy Policy at . Colorado, Nevada, New York City, California, and Washington Residents: Compensation information is available in the job post or will be provided during the interview process if not initially available. Both Keller Executive Search and our clients are committed to pay equity and conduct periodic pay equity analyses in accordance with applicable laws. State-Specific Information: Rhode Island: We do not request or require salary history from applicants. Connecticut: We provide wage range information upon request or before discussing compensation. New Jersey: We do not inquire about salary history unless voluntarily disclosed. Veteran Status: Both Keller Executive Search and our clients provide equal employment opportunities to veterans and comply with applicable state laws regarding veteran preference in employment. If you are a veteran, please inform us during the application process. Genetic Information: In accordance with federal and state laws, both Keller Executive Search and our clients do not discriminate based on genetic information. We do not request or require genetic information from applicants or employees, except as permitted by law. Local Laws: Both Keller Executive Search and our clients comply with all applicable local laws and ordinances regarding employment practices in the areas where we operate. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.

Support senior leaders with calendar management, communication, travel, and operational systems, while handling personal household logistics. | Requires 3+ years supporting executives or founders, excellent communication, discretion, proactive systems management, and familiarity with digital tools. | Founder details will be shared during the interview process in alignment with privacy and confidentiality requirements. A Silicon Valley–based family office supports early-stage investing, operating companies, and personal ventures, and has been recognized as a top early-stage investor. The Executive Assistant provides direct support to the principals across scheduling, communications, travel and logistics, vendor coordination, and day-to-day execution. This role requires excellent judgment, clear and precise communication, and strong calendar and logistics management, along with comfort operating in a high-trust, high-context environment. The Executive Assistant works closely with senior leaders, founders, investors, and their executive assistants, serving as a thoughtful filter and force multiplier for the principals’ time. This is not a traditional EA role. It is designed for someone who wants ownership, complexity, and long-term growth in a fast-moving, execution-focused environment. The principals are serial entrepreneurs and investors with deep experience building and scaling venture-backed companies, including businesses backed by leading Silicon Valley investors. Together, they manage a family office, oversee multiple operating companies, and continue to launch new ventures across technology and healthcare. Responsibilities Business & Operations (≈70%) Manage complex calendars and scheduling with senior stakeholders (investors, fund partners, portfolio founders) Handle professional communication on behalf of Jeni and Kevin Coordinate domestic and international travel Support expense review, categorization, and coordination with bookkeepers Build and maintain operational systems (intake forms, trackers, workflows) Research and book restaurants, meeting spaces, and conference rooms (US & Europe) Maintain strict confidentiality and information hygiene Proactively identify gaps, inefficiencies, and process improvements Personal & Household Operations (≈30%) Coordinate household vendors (housekeeping, plumbers, gardeners, contractors) Manage household logistics and urgent requests Support onboarding and oversight of household staff Help scale household operations as needs grow (e.g. new vendors, childcare support) This role is not a fit if you Want a strictly 9–5 role Prefer narrowly defined EA tasks Need constant direction for standard workflows Are uncomfortable supporting both business and personal operations What We’re Looking For Required 3+ years in operations, Chief of Staff, startup ops, or senior EA roles with real ownership Experience supporting founders, executives, or investors Excellent written and spoken English (accent is fine; clarity is critical) Strong judgment, discretion, and comfort handling sensitive information Highly independent, proactive, and systems-oriented Comfortable juggling business and personal responsibilities Active daily use of AI tools (e.g. ChatGPT, Gemini, DeepSeek, etc.) to work efficiently Tools Google Workspace (required) Ability to quickly learn and use Airtable Familiarity with Notion or similar tools is a plus Working Hours Strong overlap with California (PST time zone) is required. Typical availability between 7am–9pm PST, depending on needs (you may check the time difference via the link). Flexibility required during international travel (short-term Europe coverage). Growth Opportunity This role has no fixed ceiling. Over time, it can grow into broader operations leadership, Chief of Staff–level ownership, or expanded responsibility across new ventures. What we offer: Full-time job. Please note that we won’t consider candidates planning to combine this job with another one. Remote work. You may be located in almost any country, just need a good Internet connection, a computer to work from, and the opportunity to adjust your working schedule for the team. Growth opportunities to learn and grow inside the family business. Salary will be discussed during the interview. Paid in USD. Application deadline: ASAP. Please note that the later you apply - the more intensive your selection process will be, for example, you will have less time for the test assignment, etc. Fill in the application form - attach your CV; Record a Loom video presentation of yourself; Have a Zoom interview with Hire5's recruitment team; Complete a practical test assignment (1.5 h long); Have a quick Zoom interview with 1st founder; Have a quick Zoom interview with the 2nd founder; Get hired!

Lead and manage cross-functional teams to deliver high-quality digital and data software solutions on time and within budget, aligning with organizational goals. | Extensive experience in software delivery, managing third-party partners, and leading digital platform projects, with a strong technical background in cloud technologies and enterprise systems. | Our secret to leading the way in hospitality? We put our people first! At Shake Shack, our mission is to Stand For Something Good in all that we do. From our teams to our neighborhoods, we're committed to always doing the right thing. As one of the fastest-growing hospitality brands, we're all about crafting unforgettable experiences for our guests. We offer endless learning opportunities and the chance to make a lasting impact on our business, restaurants, and communities. As a member of the #ShackFam, you’ll have access to hands-on mentorship, training, and growth potential, all in a fun and inclusive environment. Join us and Be a Part of Something Good. The Senior Manager, Software Delivery is accountable for delivery of software engineering for Shake Shack Digital and Data. The Senior Manager, Software Delivery is responsible for leading cross-functional teams to deliver high-quality software products and data solutions on time and within budget. This role combines technical expertise, leadership, and project management skills to drive the development, implementation, and optimization of engineering and data systems that align with organizational objectives. The Senior Manager, Software Delivery is a strong communicator at all levels from executives to project team members who is comfortable leading a distributed team of internal and external technology resources. This role requires a strategic thinker with a strong technical background in software delivery coupled with the ability to understand the business value the technology is providing. The Senior Manager, Software Delivery will be comfortable with ambiguous and rapidly evolving business needs, helping teams to shape the future direction. This role will balance being hands-on and strategic, partnering with business and technology teams to ensure best in class software delivery working with 3rd party global team for Digital and Data. Essential Job Duties and Responsibilities: • Build, manage, and operationalize cross-functional, program plans that focus on on-time delivery, stakeholder management, dependency identification and risk mitigation in support of the corporate strategic plan • Provide leadership, guidance, and mentorship to software engineering and delivery team, manage technical risk, and represent the work product in front of IT leadership • Own and communicate project metrics & process (agile and waterfall) to help stakeholders understand what is being delivered when, program status, and improving overall feature delivery • Manage allocated budget for programs enabling business technology and business outcomes. Drive improvements for software delivery maturity of your organization to improve speed, quality, and value of software products • Assess and Grow Talent - Manage, build, and mentor a team of FTE and partner resources to achieve business and personal career goals Minimum Qualifications: • Experienced in building and cultivating software delivery practices and processes and have a consistent track record of delivering on time & on budget programs involving high-quality software systems. • Experience in driving adherence to Release Management and Quality Assurance best practices for software delivery for partner teams. • Worked previously in Commerce, QSR, Retail, Hospitality fields or Technology Consulting firms as engineering delivery leader focused on Consumer Facing (B2C) and Operator facing, high transaction volume platforms. • Experience in establishing criteria and process for ensuring all delivered experiences are of high quality and performance. • Hands-on experience in leading result- oriented Software Delivery execution through a multi- geography team (60+) using Agile methodologies for digital programs. • Successful track record of working in cross-functional environments delivering features on digital products on time and budget • Created a culture biased towards owning end to end delivery of projects and experiences aligned with corporate goals • History of successfully planning, estimating, and delivering complex software delivery and align with the budget and timelines while managing 3rd party partners. • Experience managing 3rd party partners – onshore, nearshore, and offshore. • Hands-on experience in creating estimation framework across digital platforms and be a servant leader in steering estimates aligned to business goals. • Successful track record of collaborating IT and business in cross-functional teams across different areas of the company • Have a broad understanding of various cloud development technologies and trends for enterprise-scale, distributed systems, DevOps practices, multi-tier SOA architecture using OOD: IOS Development -Swift, Android Development, JavaScript etc. • Drive improvements to the software delivery maturity of organization to improve speed, quality, and value of software products • Experience in effort sizing for work and ability to understand the technical dependencies and mitigating business risks • Experience in leading technical conversations with third party partners and no be completely dependent on Architects or developers Benefits at Shake Shack: A work environment where you can come as you are, share your ideas, have fun, and work collaboratively: • Weekly Pay and Performance bonuses • Shake Shack Meal Discounts • Exclusive corporate discounts for travel, electronics, wellness, leisure activities and more • Medical, Dental, and Vision Insurance* • Employer Paid Life and Disability Insurance* • 401k Plan with Company Match* • Paid Time Off* • Paid Parental Leave* • Access to Employee Assistance Program on Day 1 • Pre-Tax Commuter and Parking Benefits • Flexible Spending and Dependent Care Accounts* • Development and Growth Opportunities • Eligibility criteria applies Click the "Apply" button above to apply for this opening. About Us Beginning as a hot dog cart in New York City’s Madison Square Park, Shake Shack was created by Danny Meyer, Founder and CEO of Union Square Hospitality Group and best-selling author of Setting the Table. Shack Fans lined up daily, making the cart a resounding success, and donating all proceeds back to the park beautification efforts. A permanent stand was eventually built…and the rest is Shack history! With our roots in fine dining and giving back to the community, we are committed to high quality food served with a high level of hospitality. Our team members enjoy a positive work environment that is deeply committed to the philosophy that we "Stand for Something Good." Shake Shack is an Equal Opportunity Employer  All qualified applicants will receive consideration for employment without regard to any protected characteristic, including race, color, ancestry, national origin, religion, creed, age, disability (mental and physical), sex, gender identity, sexual orientation, gender expression, medical condition, genetic information, marital, military and veteran status.

Manage and oversee software development projects related to workforce development and unemployment compensation systems, ensuring delivery according to client requirements and standards. | Experience in project management, understanding of software development lifecycle, SQL knowledge, and familiarity with workforce development or unemployment systems. | Description Job Summary: Responsible for the Software Development life cycle using the GRID methodology specifically designed for the Geographic Solutions. The ideal candidate will be accountable for leading and managing the implementation of workforce development and/or software solutions for state and regional clients. Responsibilities will also include managing workforce development and/or Unemployment Compensation software products for Virtual One Stop clients in order to assess client needs, meet and exceed client expectations in terms of quality of product and service, and manage the delivery of robust software solutions. Viable candidates must be willing to travel onsite at GSI's headquarters in Palm Harbor, Florida as needed. Qualifications Summary The successful candidate will have significant workforce development and/or unemployment compensation experience. You will thrive both in an independent and team environment. You must be able to take ownership of projects and complete those projects accurately and efficiently. You must also be able to work with various internal groups and teams and have the ability to manage multiple, simultaneous projects and deadlines. The ideal candidate for this position is organized; detail oriented, has great communication skills and thrives in a fast-paced environment. You will need to apply these skills in a variety of areas including, but not limited to, business analysis, requirements definition, building test plans, coordinating all resources and stakeholders, setting deadlines, assigning responsibilities, and monitoring, summarizing and communicating the progress of all assigned projects. You will work among a team of software engineers, developers, project managers and QA for support and collaboration of client specific deliverables. Requirements Project Management: • Create, maintain, and execute an information technology project plan that communicates tasks, milestone dates, status and resource allocation • Coordinate with designers, engineers, QA, other subject matter experts, vendors, service providers, and clients to deliver milestones according to the project plan • Articulate design rationale and functional strategy as it directly relates to accomplishing goals, when applicable • Oversight and management of the day-to-day operational aspects of one or more projects • Maintain and manage the overall detailed project plans and milestone reports to ensure accurate and timely reporting of project status, issues, risks, and concerns • Coordinate delivery of development and production releases that meet quality assurance standards • Assist technical team in specifying design and development tasks • Assist quality assurance team in creating test plans and testing efforts • Review deliverables prepared by the team before passing to the client • Effectively apply project management methodology and enforce project standards • Ensure project documents are complete, current, and stored appropriately Communication • Excellent written and oral communication skills • Facilitate team and client meetings effectively • Keep the client and project team well informed of project status, issues and issue mitigation strategies • Resolve and/or escalate issues in a timely fashion • Effectively communicate relevant project information to superiors Technical • Possess a general understanding of application programming, database and system design • Understanding of Internet, Intranet, Extranet and client/server architectures • Ability to analyze system requirements relative to the base software functionality and configuration • Write software requirements based upon analysis of clients needs • MS SQL server and query knowledge Leadership • Inspire coworkers to attain goals and pursue excellence • Manage the process of innovative change effectively • Identify opportunities for improvement and make constructive suggestions for change Teamwork • Consistently acknowledge and appreciate each team member’s contributions • Work with both technical software developers and non-technical state and local government clients to make sure that final deliverables meet client requirements • Coordinate client training with training staff and assist where necessary • Prepare and deliver training updates via webinars • Ability to work as a team player across time zones and geography with business analyst, development and QA teams in Florida Client Management • Provide client support, including monitoring of incidents and change requests, and answering client questions submitted via an online issues/change management system, via email or via phone • Manage day-to-day client interaction, and investigate and answer client questions • Obtain, discuss, and follow-through with feedback from the client • Set and manage client expectations • Continually seek opportunities to increase customer satisfaction and deepen client relationships • Build a knowledge base of each client’s organization and objectives Knowledge And Skills • Proficient in MS Office to include: Word, Excel, Outlook, Power Point, and Project • Knowledge of relational databases and basic SQL query techniques • Experience interfacing with customers, internal managers and staff • Strong interpersonal and relationship management skills • Strong oral and written communication skills with an attention to detail • Strong leadership skills with a proven past to drive results and affect change • Experience within the workforce development system or unemployment compensation with a solid knowledge of Department of Labor Employment and Training programs to include one or more of the following: Wagner-Peyser, Workforce Investment Act, Trade Adjustment Assistance • Detailed understanding of Employment and Training programs related to day-to-day operations and federal reporting requirements • Ability to prepare presentations and conduct training sessions at the annual User’s Conference • Knowledge of the software development life cycle • Bachelor’s Degree in business or related field, or equivalent experience • PMP, SCM, CAPM certification, or formal project management training Equal Opportunity Employer. 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Manage client relationships, ensure product adoption, and collaborate with internal teams to maximize client success. | Proven experience in customer success or relationship management, SaaS experience, excellent communication skills, and knowledge of M&A or private equity preferred. | Location: New York Salary: $112,500 per year + Commission Working Pattern: Hybrid (2 days WFH, 3 days Office) SPS by With Intelligence is an award-winning provider of market intelligence for the M&A community. We help our private equity, corporate development, lender, and advisory clients navigate the competitive and opaque world of M&A deal origination to prioritize relationships, streamline internal processes, and improve overall firm performance. The Role: Owning the client relationship and being the face of the product on key day-to-day interactions with existing private equity clients. Communicating the SPS solution and articulating how the portal transforms deal sourcing for private equity and other M&A participants. Understanding your clients’ requirements and industry challenges and being their trusted advisor and post-sales success leader. Creating account specific engagement plans for clients that outline their metrics for success and delivering scheduled strategic review sessions with key contacts. Ensuring full adoption of the SPS portal across your clients’ organizations and maximizing value for them to secure year on year retention. Collaborating with other internal teams such as Client Strategy & Data Insights, Account Management/Sales, and Marketing to ensure client success. Developing a thorough understanding of the SPS solution and M&A/Priva Proven experience as a Relationship Management or Customer Success Professional with onboarding/implementation responsibilities, or as a Consultant with a SaaS provider – ideally with a finance focus. Excellent communication and interpersonal skills, with the ability to work closely with clients and cross-functional teams. Strong problem-solving skills and attention to detail. Willingness to work some later hours to accommodate US based clients. Prior knowledge of the M&A and Private Equity landscape a big plus. 24 days PTO and bank holidays Excellent commission structure Enhanced parental leave Wellness days and incentives Matched 401k Health and dental plans Birthday day off Employee assistance program Travel loan scheme Charity days Breakfast provided in the office Social events throughout the year

Lead change management efforts for multiple workstreams, develop strategies for stakeholder engagement, communication, and training, and support adoption of new systems and processes. | Extensive experience in managing change in large-scale transformation projects, with strong stakeholder management, communication, and training skills, preferably with ERP implementation experience. | Date Posted: 2026-02-01 Country: United States of America Location: US-CT-REMOTE Position Role Type: Remote U.S. Citizen, U.S. Person, or Immigration Status Requirements: U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract. Security Clearance Type: None/Not Required Security Clearance Status: Not Required RTX Corporation is an Aerospace and Defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace Systems, Pratt & Whitney, and Raytheon. Its 185,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, VA. The following position is to join our RTX Enterprise Services Process and Systems Transformation (PST) Team: RTX has an opening for an Associate Director - Change Management Leader (Associate Director, Project Management) role. About oneRTX: Process & Systems Transformation (PST) oneRTX is focused on leveraging the scale of our three business units to improve collaboration, cost structure, productivity and performance. The oneRTX│PST project goals are to harmonize key business processes, associated tools and metrics across RTX, while deploying a common enterprise resource management platform – SAP’s S4 HANA. The result will be a common user experience across the businesses, real-time visibility into critical data, and automation of manual tasks to enable all employees to focus on value-add activities. The strategic design phase is coming to a conclusion, and the program is entering the initial build, test and support phases. The oneRTX | PST Organizational Change Management (OCM) team provides a structured and scalable approach to managing change for our employees. The team develops and executes strategies for stakeholder engagement, communications, training, and sustainment to increase user readiness and mitigate risk, ensuring the successful adoption of new processes and systems. We are seeking experienced leaders to drive the change management strategy across multiple workstreams and the business units. This is an opportunity to be a key player in a high-impact business transformation project that will shape the future of our organization. As the program evolves, each lead will be asked to support both workstream (R2R, O2C, S2P, ARIBA, P2S) and business unit change needs as required. They will partner with functional and technical teams to ensure successful adoption of new systems, technologies and business processes, aligning with overall project goals. What You Will Do: Each Change Management Lead will work collaboratively across the OCM team and with our third party partner in direct support of our workstreams and the business units to incorporate change management activities at every phase of the project lifecycle. Change Management Leadership: • Lead the change management efforts for one or more business process workstreams (R2R, S2P, P2D, O2C, ARIBA) • Integrate Change Management strategy and framework into business units through direct support of planned deployments • Identify and mature changes and impacts at the global and local level and drive the development of related mitigation plans. • Ensure readiness by executing change management plans, including stakeholder analysis, communication strategies, and training needs assessments • Collaborate with workstream owners, project managers, and other functional leads to align change management activities with project goals, and milestones Changes & Impacts: • Identify and document initial changes and impacts throughout design and planning phases. • Refine and mature changes and impacts to reflect future state readiness requirements. • Apply change management principles to develop mitigation, training and other action plans to support local readiness for deployments Engagement & Impact: • Identify key stakeholders and manage relationships to ensure engagement, readiness and buy-in throughout the transformation process • Conduct impact assessments to determine change readiness and understand how program changes will affect key stakeholder groups • Facilitate discussions with business unit leaders and employees to address concerns, manage resistance, and encourage adoption of new processes • Work closely with other change management team members to ensure consistent messaging and coordination across workstreams Communications and Training: • Partner with the OCM Communications Lead to design and deliver targeted communication plans, tailored to the needs of different stakeholder groups • Partner with the OCM Training Lead to ensure training is developed and delivered effectively • Act as a change advocate, ensuring that communication materials and training programs are aligned with the change management goals of the • project Support and Monitor Adoption: • Build and manage a network of change champions across your area of responsibility to facilitate change at all levels, acting as key points of communication and support • Coach managers and supervisors on how to effectively manage their teams through change • Measure and track the progress of change adoption, identifying risks and addressing gaps as they arise. • Collect feedback and adjust change management approaches to improve user readiness and adoption outcomes. • Provide ongoing support to business units during go-live and sustainment phases to reinforce new processes and system usage. • Travel up to 25% Qualifications You Must Have: • Minimum of 12+ years’ experience in managing and integrating Change Management and a bachelors degree in Business Administration, Organizational Development or related discipline or equivalent combination of related work experience and schooling in lieu of degree • Change Management experience in business process workstreams and • integration Qualifications We Prefer: • Experience leading large-scale transformation • Experience working in any of the PST workstreams or Ariba • Change Management certification (e.g., Prosci or equivalent) • Experience in ERP implementation projects (e.g., SAP, Oracle, Microsoft Dynamics) • Proven ability to manage complex stakeholder environments and drive organizational change at multiple levels • Experience with Strategic Planning and Strategy to Action activities • Ability to Travel up to 25% Learn More & Apply Now! Work Location: Remote Please consider the following role type definition as you apply for this role: • Remote: This position is currently designated as remote. However, the successful candidate will be required to work from one of the 50 U.S. states (excluding U.S. Territories). Employees who are working in Remote roles will work primarily offsite (from home). An employee may be expected to travel to the site location as needed. What We Offer: Whether you’re just starting out on your career journey or are an experienced professional, we offer a robust total rewards package with compensation; healthcare, wellness, retirement and work/life benefits; career development and recognition programs. Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance and child/adult backup care. As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote. The salary range for this role is 157,200 USD - 298,800 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate’s work experience, location, education/training, and key skills. Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement. Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company’s performance. This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply. RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window. RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans’ Readjustment Assistance Act. Privacy Policy and Terms: Click on this link to read the Policy and Terms

Lead brand, content, and growth marketing initiatives for retail brands, focusing on customer content, in-store displays, and local advertising. | Requires 3+ years in brick-and-mortar retail marketing with experience in offline retail challenges, customer content, and retail campaign execution. | 82DASH is on a mission to help retail brands collect real, authentic content directly from their customers - turning everyday shoppers into their most powerful marketing asset. We're preparing to launch (with a focus on the US) and are now looking for a full-time Senior Growth Marketing Manager with deep offline retail experience to take the reins on brand, content, and growth marketing. Tasks Lead with creativity: write, film, design (or delegate) content that cuts through - across blogs, socials, emails, and whatever new format works. Use our own product as your playground - launch wild CGC campaigns, test ideas in real time, and grow our Instagram, LinkedIn, and Shorts from the ground up. Create landing pages, onboarding flows, and email journeys that feel personal, compelling, and impossible to ignore. Collaborate with the founders, early customers, and ecommerce community to stress-test our voice, sharpen our story, and turn feedback into firepower. Dip into whatever's needed - press kits, decks, launches, or ideas that haven't been thought of yet. This is your stage. Requirements 3+ years experience in brick-and-mortar retail marketing - ideally at multi-location brands, franchise systems, or retail chains. Deep understanding of offline retail challenges - in-store marketing, visual merchandising, local advertising, foot traffic generation, and what drives in-store conversions. Experience with customer content and social proof for physical retail - you know how powerful real customer photos are for in-store displays, window signage, local ads, and social media, and you've struggled to collect and license them properly. Proven ability to plan and execute retail marketing campaigns - from concept to creation to in-store execution and local advertising. A sharp visual instinct and creative confidence - especially when it comes to authentic customer content, in-store displays, and social-first formats that drive foot traffic. Hands-on experience managing content across retail touchpoints: in-store displays, window signage, local paid ads, Google My Business, social media for physical locations, and community marketing. Analytical mindset - comfortable interpreting foot traffic data, local marketing performance, conversion metrics, and customer acquisition for physical stores. Independent, curious, and entrepreneurial - thrives in ambiguity and excited to build from scratch. Benefits Work directly with founders shaping the brand from day one A high-trust, creative-first environment with lots of ownership Use your own ideas and campaigns to power growth Be part of something early - and help define what great looks like Send your CV and a short note about why this role excites you.

Manage and optimize lifecycle campaigns, develop data-driven marketing strategies, and collaborate across teams to improve engagement and retention. | Requires 3+ years in ecommerce or SaaS marketing, with experience in content, growth, and managing multi-channel campaigns, plus a strong understanding of ecommerce platforms and customer acquisition. | 82DASH is on a mission to help ecommerce brands collect real, authentic content directly from their customers - turning everyday shoppers into their most powerful marketing asset. We're preparing to launch (with a focus on the US) and are now looking for a full-time Senior Growth Marketing Manager to take the reins on brand, content, and growth marketing. Tasks Lead with creativity: write, film, design (or delegate) content that cuts through - across blogs, socials, emails, and whatever new format works. Use our own product as your playground - launch wild CGC campaigns, test ideas in real time, and grow our Instagram, LinkedIn, and Shorts from the ground up. Build and test SEO and paid strategies that don't just drive traffic - but build real demand and a waitlist of ecommerce brands who can't wait to try us. Create landing pages, onboarding flows, and email journeys that feel personal, compelling, and impossible to ignore. Collaborate with the founders, early customers, and ecommerce community to stress-test our voice, sharpen our story, and turn feedback into firepower. Dip into whatever's needed - press kits, decks, launches, or ideas that haven't been thought of yet. This is your stage. Requirements 3+ years experience in ecommerce, DTC brands, or SaaS for ecommerce - ideally across both content and growth. Deep understanding of the ecommerce landscape - Amazon FBA, Shopify brands, DTC challenges, customer acquisition, and what drives conversions. Proven ability to plan and execute end-to-end campaigns - from concept to creation to distribution. A sharp visual instinct and creative confidence - especially when it comes to short-form video, UGC, brand storytelling, and social-first formats. Hands-on experience managing content across multiple channels: blog, email, social, video, and more. Strong grasp of brand tone, with the ability to speak to ecommerce founders, Amazon sellers, and DTC operators authentically. Analytical mindset - comfortable interpreting marketing data, engagement metrics, conversion funnels, and organic growth levers. Independent, curious, and entrepreneurial - thrives in ambiguity and excited to build from scratch. Benefits Work directly with founders shaping the brand from day one A high-trust, creative-first environment with lots of ownership Use your own ideas and campaigns to power growth Be part of something early - and help define what great looks like Send your CV and a short note about why this role excites you.

Participate in a 12-month accelerated management program focusing on branch operations and outside sales, developing leadership, customer relationship, and sales skills. | Bachelor's degree, excellent communication, leadership, analytical, and negotiation skills, with the ability to adapt and manage budgets and customer needs. | Employment Type: Full Time Start Date: Rolling Department: Management & Administration Compensation: $29 – $32 / hr. Summary: We are looking for students to join our Accelerated Management Program (AMP). AMP can provide you with the tools you need for success within our company. In this twelve month program, you will work hands-on from the ground up and be provided with the opportunity to explore the facets of our company that could fit your personal skills and interests. Accelerated Management Program includes two focuses: Branch Operations and Outside Sales Track. You should expect to: • Work face-to-face with customers while gaining product knowledge and learning our systems and processes. • Hands-on experience with our products, including shipping and receiving materials. • Further develop the daily skills needed to become a successful Branch leader, while building relationships with our customers and sales force. • Other aspects include: developing leadership skills, providing accurate pricing and inventory information, and developing and maintaining relationships. • Help drive business development and prospecting. You will start your fast-track training into outside sales with an actual territory in one of designated markets. • Learn the importance of meeting the customer’s demand for quick response times, on-site solutions, and on-time complete delivery. You will also focus time on learning how to manage all sales functions for existing and prospective customers. Who should participate? • Bachelor's degree or greater in Finance, Financial, Marketing, Economics, Advertising, Communication, Sales. • Excellent verbal and written communication skills. • Ability to motivate and manage teams effectively. • Strong analytical and problem-solving skills. • Ability to make informed and timely decisions. • Efficient time management and ability to prioritize tasks. • Effective negotiation skills to manage contracts, partnerships, and conflict resolution. • Strong interpersonal skills to build relationships with team members, stakeholders, and clients. • Ability to adapt to changing environments and handle unexpected challenges. • Familiarity with business software such as Microsoft Office Suite, project management tools, and ERP systems. • Ability to understand and manage budgets, financial statements, and cost analysis. • Understanding customer needs and ensuring satisfaction. • Must have at least a 3.0 GPA (overall and major). • Must be eligible to work in the US without sponsorship now and in the future. About us: We are an HR consultancy firm, and we help candidates match with the potential roles by using an Artificial Intelligence System which is free of cost. Our approach to matchmaking utilizes several different formats throughout the course of the recruiting process. In addition to speaking with our recruiters and client-serving professionals, we also leverage the use of the Artificial Intelligence System to help you understand your strengths and strategize your career ahead. We can let you know better once you submit your resume.