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Develop and test AI-driven automation workflows and partner with clients to implement tailored AI solutions for efficiency. | 2-4 years in automation roles, proficiency with AI workflow builders and no-code platforms, strong context engineering understanding, and independent task execution skills. | Location: Remote / Americas (South / Central / North) Why Chiri We help teams work smarter via the Chiri platform, leveraging our technology and playbooks, by integrating AI into the way work actually happens. Think of us as AI sherpas, guides who meet clients where they are, map the terrain, and help them reach the next ridge safely and sustainably. Role Overview As an AI Generalist with a focus on automation, you’ll split your time evenly between developing and testing internal AI-driven automation workflows and partnering with clients to implement tailored AI solutions. Internally, you’ll use AI workflow builders and automation tools like Lindy, n8n, Zapier, Cursor, Claude Code, or OpenAI’s Codex CLI to streamline processes and support a client intelligence platform for sharing ROI metrics. Externally, you’ll collaborate with client teams to assess AI readiness and deploy solutions that drive efficiency, using empathetic engagement to ensure sustainable adoption. Your role emphasizes rapid automation prototyping, independent task execution, and agile task management (e.g., Linear, JIRA) to deliver short-term wins and long-term impact. Familiarity with coding platforms is a plus, but this role prioritizes automation expertise over traditional coding. Key Responsibilities Client-Facing AI Implementation (50% of role): Work directly with client teams to assess AI readiness and adoption capacity using Chiri’s structured questionnaires. Deploy tailored AI automation solutions to address specific pain points (e.g., optimizing HR processes, streamlining financial workflows, or automating engineering tasks). Build trust through empathetic, conversational engagement to ensure sustainable AI integration across industries. Internal Automation & Tool Testing (50% of role): Test and implement AI-driven automation workflows using tools like Lindy, n8n, Zapier, Cursor, Claude Code, or OpenAI’s Codex CLI (familiarity recommended but not required). Develop rapid prototypes for internal processes and a client intelligence platform to track ROI metrics (e.g., cost savings, time reductions). Focus on scalable, user-friendly automations that enhance team efficiency. Workflow Automation: Design and deploy automation workflows using AI workflow builders and no-code/low-code platforms like Lindy, n8n, or Zapier to streamline internal operations and client servicing, targeting measurable outcomes like reduced processing times. Empirical Performance Evaluation: Create and maintain test benches and empirical evaluation sets to assess and improve automation tool performance, prioritizing defined pass rates and measurable metrics over qualitative feedback. Context Engineering: Optimize AI interactions for precise, context-aware outcomes tailored to specific use cases (e.g., HR talent management, finance analytics, or engineering integrations). Collaboration & Documentation: Partner with Chiri’s consulting team to align automations with client needs. Maintain clear documentation of automation performance and test results. Use task management tools like Linear or JIRA to track progress and ensure timely delivery. Rapid Prototyping & Independence: Independently prototype and iterate on automation workflows, adhering to project direction and delivering solutions that drive both internal efficiency and client value. Required Skills & Experience 2-4 years of experience in automation-centered roles focused on internal tooling and process optimization. Proficiency with AI workflow builders and no-code/low-code platforms like Lindy, n8n, or Zapier for rapid automation prototyping. Strong understanding of context engineering, focusing on crafting precise AI-driven automation tailored to specific use cases (e.g., HR automation, finance workflows). Ability to design and implement empirical evaluation sets and test benches to iteratively improve automation performance with measurable outcomes. Excellent English proficiency (at C1 CEFR Level for non-native speakers) for clear communication in client interactions, documentation, and team collaboration. Comfort with independent task execution and structured task management in tools like Linear or JIRA. Preferred Qualifications Bachelor’s degree in Computer Science, Software Engineering, or a related field. Familiarity with coding platforms like Cursor, Claude Code, or OpenAI’s Codex CLI to enhance automation workflows. Exposure to AWS or cloud-based tools for supporting automation processes. Passion for driving measurable outcomes through AI automation, such as workflow efficiency or cultural adoption. What We Offer A fast-paced, remote team environment where your contributions directly impact high-growth clients in tech-forward industries. Opportunities to grow with us as we evolve product innovation, with access to cutting-edge AI tools and training. The chance to "summit" AI challenges alongside inspired colleagues, delivering real ROI like 50% faster processes or enhanced compliance. If this role and Chiri’s mission excite you and aligns with your expertise, we'd love to hear from you!

Manage and optimize product roadmap operations, launch readiness processes, and field feedback prioritization to drive alignment across product teams. | 4+ years in product operations with experience scaling product planning and launch processes, proficiency in Jira and Confluence, strong analytical skills, and ability to collaborate across global teams. | Join us as we scale our business by building on our tremendous success around the world. The massive database market is going to double over the next few years and TiDB is a global player positioned as a major disruptor with TiDB Database and Database as a Service offering. TiDB is an open-source, cloud-native, distributed SQL database for elastic scale and real-time analytics. Large and high-growth organizations in markets as varied as financial services, logistics, gaming, e-commerce and software as a service have successfully deployed and expanded their TiDB footprint on mission-critical applications. Our strong open-source community roots (39,500+ stars on GitHub), innovative products and inclusive culture draw passionate and dedicated people to our company. Learn more about TiDB careers and join our team to be at the forefront of innovation and growth. About the Role: We are looking for a Senior Product Operations Manager to join the TiDB Product Management team and serve as the operational backbone for a globally distributed product organization. In this high-impact role, you will enable product managers to spend more time with customers and less time on process by building the systems, rituals, and tooling that connect strategy to execution. You will own our roadmap operations, launch readiness processes, and field feedback loops — partnering closely with Product, Engineering, and Go-to-Market teams to drive delivery excellence across our cloud-first, customer-obsessed product portfolio. This is not an administrative support role; you will be a strategic peer to Senior PMs, shaping how the entire product organization plans, ships, and learns. Responsibilities: Roadmap Operations & Product Planning. Establish and maintain a single, centralized source of truth for the product roadmap that Leadership, Engineering, and GTM teams can rely on. Own and drive quarterly product planning, roadmap rollups, and OKR alignment across product teams, replacing fragmented wikis, documents, and spreadsheets with a live, trusted view. Launch Readiness & Delivery Excellence. Design and orchestrate a standardized launch readiness process across Product, Engineering, Marketing, Support, and Field teams. Ensure every major feature release goes through a consistent readiness checklist before GA, driving predictability and cross-functional alignment. Field Feedback & Insight Engine. Build and operate the system that aggregates field feedback from Sales Engineers, Customer Success Managers, and Support into actionable, prioritized signals for PMs. Turn raw customer and market input into structured insights that inform roadmap decisions. Tooling & Process Infrastructure. Administer and continuously optimize the PM tooling stack (Jira, Confluence, Productboard/Airtable). Document and scale best practices, templates, and onboarding guides that raise the bar for the entire product organization. Operational Metrics & Health. Define and track operational KPIs — including roadmap freshness, launch compliance, POV conversion rate, feature adoption velocity, and stakeholder satisfaction — to measure and continuously improve product execution health. Qualifications: 4+ years of experience in Product Operations, Program Management, or a similar operational role within a software or SaaS company. Demonstrated experience designing and scaling product planning frameworks, launch processes, or operational systems in a fast-moving, multi-product environment. Strong analytical mindset with the ability to define, instrument, and communicate metrics for product delivery and operational efficiency. Experience facilitating effective collaboration across time zones — specifically US and APAC — and across diverse, globally distributed teams. Proficiency administering and optimizing tools such as Jira, Confluence, Airtable, or Productboard. Excellent written and verbal communication skills; able to create clear documentation, present to leadership, and drive alignment across functions. Bias for action with strong judgment on when to standardize and when to stay flexible. Experience on AI-assisted dev tools like Claude Code, Cursor or others for building dashboards, automating workflows, and wrangling tooling. Nice to have: Experience in cloud infrastructure, databases, or developer tools / platform products. Background working at high-growth companies navigating a transition from open-source or on-premise to cloud-first business models. Familiarity with product-led growth (PLG) motions and the operational rhythms that support them. SQL or basic data skills — comfort pulling and analyzing data to support decision-making. Experience building or managing field feedback programs (Voice of Customer, Win/Loss analysis, or similar). Tracking record of actually building lightweight tools to solve operational bottlenecks without waiting on engineering. We encourage people from underrepresented groups to apply. Come advance with us! In keeping with our values, no employee or applicant will face discrimination/harassment based on: race, color, ancestry, national origin, religion, age, gender, marital domestic partner status, sexual orientation, gender identity, disability status, or veteran status. TiDB also strives to prevent other, subtler forms of inappropriate behavior (e.g., stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at TiDB.

Manage client accounts using advanced software to save clients money on travel bookings by providing superior booking engine service. | Strong communication and customer service skills, ability to work independently and manage time effectively, legal work authorization in specified countries, and reliable internet and computer access. | Travel Account Manager Job Description: Our advanced software saves clients hundreds of dollars a night making you invaluable to them. Our booking engine outperforms major travel sites like Hotels.com, Expedia, and Booking.com, ensuring you provide exceptional value to your clients. What We Offer: Flexible Hours: Set your own schedule and work remotely. Exclusive Software Access: Use our cutting-edge booking engine to maximize client savings and your earnings. Travel Perks: Enjoy opportunities for free trips for both business and pleasure. Industry Insights: Find out the latest trends and techniques that make you the most successful. Why Take This Opportunity: This role is perfect for those seeking a dynamic career in a 8 trillion dollar industry or those who never considered it before. You'll have the flexibility to work on your own terms while being part of a rapidly growing field with endless opportunities. Requirements: Strong communication and customer service skills. Ability to work independently and manage your time effectively. Must reside and have work authorization in the United States, Mexico, Australia, or most of Europe. Reliable internet and computer If you're passionate about travel and ready to embark on a rewarding career with uncapped earning potential, apply now to become a Remote Travel Account Manager. Explore the exciting opportunities that await you in the travel industry.

Manage product operations including data validation, release readiness, and cross-functional collaboration to support product launches and improvements. | 8+ years in operations and technical support with experience in SaaS environments, strong technical skills, and collaboration with engineering and product teams. | About Us: At Kooth, our mission is to create welcoming, accessible spaces for personalized digital mental health care that empowers young people to thrive. Grounded in an early-intervention model, we help youth aged 13–25 build resilience, access timely support, and lead fulfilling lives. We are more than a digital service — we are a movement for inclusive, evidence-informed mental health care. Our culture is rooted in our values: Alongside You, Flexible, Compassionate, Committed, and Safe. These guide everything we do - how we show up for young people, how we collaborate as a team, and how we build solutions that meet communities where they are. With Kooth, you’ll be part of something bigger than yourself: meaningful work with measurable impact. We bring this mission to life through Soluna, California’s first-in-the-nation digital behavioral health service for 13–25-year-olds. Soluna removes barriers to care by providing nearly immediate access to 1:1 coaching, Care Navigation, and self-guided tools helping young people find real support, build resilience, and discover hope when they need it most. Together with state and local partners, we’re transforming access to mental health support for youth. Learn more at solunaapp.com/impact. What We’re Looking For: We’re looking for a data-informed, impact-driven Product Marketing Manager to own and evolve positioning and lifecycle communications for Soluna. This role is responsible for shaping how young people discover, engage with, and continue to benefit from Soluna over time across both service users and our most important ecosystem partners (schools, universities, health systems/facilities, government programs, and local and regional community organizations). As a Product Marketing Manager, you’ll lead lifecycle strategy across owned channels, including email, push, in-app, and web messaging, along with product positioning — ensuring communications are supportive, value-driven, inclusive, age-appropriate, and aligned with our safeguarding responsibilities. This is a highly cross-functional role primarily at the intersection between Product and Marketing teams – but you will also work closely with Clinical, Commercial, Regulatory, and Partnerships teams to ensure every message adds value from the audience perspective, builds trust, and supports positive outcomes. How You’ll Make an Impact: Define and manage the end-to-end lifecycle communications strategy for Soluna service users, from onboarding and activation through engagement and retention on owned digital channels. Translate clinical and product value into clear, compliant messaging that drives adoption by patients, providers, and buyers. Build and prioritize campaign roadmaps that support regional product launches, user demand and affinity, service utilization, and long-term impact. Work with Product and Creative Leads to produce and maintain a suite of featured product marketing assets, including demo videos, external-facing talk tracks, print collateral, and digital assets organized across regions and audiences. Ensure lifecycle programs support direct-to-user journeys, brand trust, and partner-led ecosystem initiatives. Ensure all communications meet safeguarding, regulatory, and data protection requirements, particularly for under-18 audiences in partnership with Safeguarding, Privacy and Legal, Product, and Marketing Operations teams. Work with Clinical, Service Delivery and Research Leads to translate complex mental health concepts into approachable, clear, and motivating communications across service user and ecosystem audience channels. Support thought leadership development, championing consistent narratives and proof points that build trust with young people and stakeholders while continuously refining journeys based on performance, feedback, and evolving user needs. Develop thoughtful segmentation strategies using behavioral, demographic, and engagement data. Own a structured testing and experimentation approach across messaging, timing, and channel mix. Use insights to improve engagement, reduce drop-off, and increase meaningful use of Soluna’s tools and support services. What You’ll Bring: 5+ years of experience in product marketing, lifecycle marketing, or communications within digital products or services (healthcare technology, DTC SaaS, or education technology preferred). Skilled storyteller with the ability to adapt narratives for different audiences and formats. Proven track record managing multi-channel communications across owned channels (email, push, in-app, web) and lifecycle frameworks with 4+ years of experience with complementary MarkOps tools (e.g. Hubspot, Braze, Contentful, etc.). Experience with digital publishing, social platforms, email marketing, and webinar tools. Skills in multimedia content production and editing. Strong written and verbal communication skills, with experience creating sales and marketing materials (e.g. decks, one-pagers, website copy, enablement tools). Data-informed mindset with experience using research, insights, and performance metrics to guide positioning and GTM decisions. Familiarity with healthcare compliance and regulatory considerations (HIPAA, FDA, CE/MHRA, or similar). Comfortable operating in ambiguity in a fast-paced, scaling environment. What You’ll Get: Compensation: The base salary for this role is $110,000 to $130,000 annually. We’re committed to transparency and value our candidates time, which is why we share salary ranges in all states—regardless of local requirements. Final compensation will be based on a variety of factors, including your education, experience, skills, and overall alignment with the role. Kooth offers a competitive base salary, employee equity program, and comprehensive benefits including: Excellent Medical, Dental, and Vision Coverage Long-Term Incentive Plan (LTIP) 401(K) Retirement Plan with company match Generous Paid Time Off Remote-first flexibility and work-from-home support Paid parental leave Learning & development opportunities 8 Paid Holidays, plus two half-day holidays (Christmas Eve and New Year’s Eve) Equal Employment Opportunity: Kooth is committed to creating an inclusive workplace and provides equal employment opportunities to all individuals regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. All employment decisions are based on merit, qualifications, and business needs. Reasonable Accommodations: Kooth is committed to providing reasonable accommodations for candidates with disabilities, sincerely held religious beliefs, or other protected reasons under applicable law. If you require accommodations during the application or interview process, please contact our HR team. Ready to Join Us? If you’re ready to make a meaningful impact and be part of a team that values purpose-driven work, apply today. Together, we’re shaping the future of digital mental health care.

Manage product operations, support product launches, and collaborate cross-functionally to optimize workflows and technical implementations. | 8+ years experience in product operations and technical support with technical proficiency in SQL, APIs, and release readiness, but lacks explicit backend AI product management experience. | Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient, fair, and transparent, but automation never makes the final call. Every hiring decision is made by real Twilions, ensuring a human touch at every step. . See yourself at Twilio Join us as a Principal Product Manager on the Console & API team, leading product development for Console Copilot backend services and AI agent platforms. About the job This position is a high-leverage leadership role designed to drive the strategy and execution of Twilio’s Copilot Backend Services. You will build the foundational AI orchestration engines that power Twilio’s own intelligent agents—the virtual experts that serve our customers across the Twilio Console and various support channels. As a Principal PM, you will define how our backend services ingest vast amounts of Twilio-specific product knowledge, documentation, and real-time telemetry to provide proactive "nudges" and conversational assistance. Your goal is to move beyond static help docs to a world where our backend predicts customer friction and solves it autonomously. You will ensure these agents are performant, context-aware, and seamlessly integrated into the customer’s journey from sign-up to global scale. Responsibilities In this role, you’ll: Design the "Twilio Brain": Lead the strategy for backend services that aggregate Twilio’s proprietary data (docs, support tickets, API logs) into a unified knowledge layer for our internal agents. Drive Proactive Engagement: Define the logic and triggers for AI "nudges"—real-time, backend-driven interventions that guide customers when they encounter errors or configuration hurdles. Omnichannel Agent Orchestration: Ensure the Copilot backend provides a consistent "memory" and personality for agents, whether the customer is interacting via the Console, SMS, or Slack. Optimize Agent Accuracy: Establish the frameworks for RAG (Retrieval-Augmented Generation) and fine-tuning to ensure the Copilot provides technically accurate, "hallucination-free" advice on Twilio’s complex product suite. Cross-Functional Integration: Partner with Product, Engineering, and Growth teams to embed intelligent assistance directly into the core user flows of every Twilio product. Performance & Reliability: Manage the infrastructure costs and latency of LLM calls to ensure that Twilio’s agents respond in real-time without compromising the snappiness of the Console. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: Extensive Experience: 8+ years of Product Management experience, with a focus on backend services, internal platforms, or intelligent automation. Contextual AI Expertise: Deep understanding of how to build AI systems that utilize contextual data (user state, account history, real-time logs) to provide relevant, personalized assistance. Experience with RAG & Tooling: Familiarity with building RAG pipelines and giving agents "tools" (e.g., the ability to look up a customer's recent SID errors or billing status) to solve problems. Growth-Oriented Mindset: Proven ability to use AI to drive business metrics like time-to-first-hello, churn reduction, and support ticket deflection. Technical Acumen: Ability to design backend systems that can handle high-concurrency AI interactions while maintaining strict data privacy and security. Storytelling & Influence: Experience convincing product teams to integrate centralized AI services into their specific product silos. Desired: Conversational UX for Tech: Experience building chatbots or assistants specifically for technical/developer personas (e.g., GitHub Copilot, AWS Q). Behavioral Analytics: Experience using data to identify "friction points" in a user journey and designing automated interventions to solve them. Multi-Modal Experience: Knowledge of how to transition a customer conversation from a web-based chat to a live support ticket or a phone call with full context. Location This role will be remote, but is not eligible to be hired in San Francisco, CA, Oakland, CA, San Jose, CA, or the surrounding areas. Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation *Please note this role is open to candidates outside of California. The information below is provided for candidates hired in those locations only. The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $171,120 - $ 213,900. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $181,200 - $226,500. Based in the San Francisco Bay area, California: $201,280 - $251,600. This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Application deadline information Applications for this role are intended to be accepted until March 2nd, 2026 , but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Lead and scale customer support teams to meet operational targets and foster a strong team culture aligned with business goals. | 7+ years in customer support or people management with strong leadership, strategic thinking, operational discipline, and data-driven decision-making skills. | Who we are At Twilio, we’re shaping the future of communications, all from the comfort of our homes. We deliver innovative solutions to hundreds of thousands of businesses and empower millions of developers worldwide to craft personalized customer experiences. Our dedication to remote-first work, and strong culture of connection and global inclusion means that no matter your location, you’re part of a vibrant team with diverse experiences making a global impact each day. As we continue to revolutionize how the world interacts, we’re acquiring new skills and experiences that make work feel truly rewarding. Your career at Twilio is in your hands. We use Artificial Intelligence (AI) to help make our hiring process efficient, fair, and transparent, but automation never makes the final call. Every hiring decision is made by real Twilions, ensuring a human touch at every step. . See yourself at Twilio Join the team as Twilio’s next Senior Manager - Personalized Support (Technical Account Management)! About the job This position is needed to grow and oversee Twilio’s world-class Customer Support delivery within NAMER, aligned with one of our Direct Sales Verticals, collaborate with all of the functional teams within our larger GCS Org and provide managerial oversight for the Personalized Support managers & members (ie Managers of TAMs - Technical Account Managers and Tech Leads). Responsibilities The Sr. Manager will lead the Personalized Support teams composed of Managers of Technical Account Managers and Tech Leads. You will be a key member of the Personalized Support leadership team and will build bridges with the other functional teams across Twilio. In this role, you’ll: Be responsible for the overall success of Twilio’s Personalized Support team, aligning with one of our NAMER Direct Sales Verticals. Responsibilities include scaling the team, meeting operational targets, increasing signups and revenue, and collaborating with the various leadership teams across the business. Manage a team of Personalized Support Managers who manage Technical Account Managers aligned to supporting Personalized Support customers across a Sales Vertical. Innovate and develop new ways to achieve high levels of customer satisfaction and operational efficiency. Create a culture that attracts and retains outstanding talent and partners with functional leadership to meet/exceed all operational targets. Drive the growth and scale of the Personalized Support US Western team. Collaborate with Support and Services leaders across all time zones, and deeply integrate with other functional teams. Qualifications Twilio values diverse experiences from all kinds of industries, and we encourage everyone who meets the required qualifications to apply. If your career is just starting or hasn't followed a traditional path, don't let that stop you from considering Twilio. We are always looking for people who will bring something new to the table! *Required: [7]+ years Customer Support / Post-Sales / People Management Demonstrated leadership experience in building Customer Support teams, and working cross functionally in both managerial and collaborative capacities. A strategic thinker, able to come up with out-of-the-box solutions that drive efficiency, enable scale, and deliver on customer and internal performance metrics. Must be a strong leader with the ability to attract, motivate, retain and develop managers and individual contributors across multiple functional areas. Ability to influence and build bridges with peer teams, including those outside of the support organization. Strong operational discipline with an analytical and process-oriented mindset. Data-driven at your core: an analytical problem solver who can tackle big challenges with a sense of urgency. Proven track record of meeting and exceeding goals and operational targets. Strong oral and written communications skills. Able to work in a dynamic, ever changing environment with a strong bias toward action. Exceptional time management and organizational skills Solid communication and interpersonal skills; ability to be personable yet persistent Excellent problem-solving and analytical skills; developed business judgment Hands-on experience with Salesforce and Zendesk and project management tools (i.e. Tableau, Airtable, G-Suite) Desired: Experience in the financial services industry (banking services) or in health/life sciences is a plus. Availability to work in East Coast or Central time zones. Location This role will be remote, but is not eligible to be hired in CA, CT, NJ, NY, PA, WA Travel We prioritize connection and opportunities to build relationships with our customers and each other. For this role, you may be required to travel occasionally to participate in project or team in-person meetings. What We Offer Working at Twilio offers many benefits, including competitive pay, generous time off, ample parental and wellness leave, healthcare, a retirement savings program, and much more. Offerings vary by location. Compensation The estimated pay ranges for this role are as follows: Based in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. :$141,520.00 - $176,900.00. Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $149,840.00 - $187,300.00. Based in the San Francisco Bay area, California: $166,400.00 - $208,000.00. This role may be eligible to participate in Twilio’s equity plan and corporate bonus plan. All roles are generally eligible for the following benefits: health care insurance, 401(k) retirement account, paid sick time, paid personal time off, paid parental leave. The successful candidate’s starting salary will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. Applications for this role are intended to be accepted until March 01, 2026, but may change based on business needs. Twilio thinks big. Do you? We like to solve problems, take initiative, pitch in when needed, and are always up for trying new things. That's why we seek out colleagues who embody our values — something we call Twilio Magic. Additionally, we empower employees to build positive change in their communities by supporting their volunteering and donation efforts. So, if you're ready to unleash your full potential, do your best work, and be the best version of yourself, apply now! If this role isn't what you're looking for, please consider other open positions. Twilio is proud to be an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, genetic information, political views or activity, or other applicable legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state and local law. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Additionally, Twilio participates in the E-Verify program in certain locations, as required by law.

Define and manage the lifecycle of core network technologies, oversee interconnection implementation, and lead feature development for scalable telco services. | 8+ years in core network engineering or product management with 3+ years in EPC/5GC deployments and a relevant bachelor's degree, preferably with a master's. | AST SpaceMobile is building the first and only global cellular broadband network in space to operate directly with standard, unmodified mobile devices based on our extensive IP and patent portfolio and designed for both commercial and government applications. Our engineers and space scientists are on a mission to eliminate the connectivity gaps faced by today’s five billion mobile subscribers and finally bring broadband to the billions who remain unconnected. Position Overview We are seeking a Technical Project Manager – Telco Stack to lead core network innovation and ensure seamless integration with global operator infrastructures. In this role, you will own the full lifecycle of our core network technologies—from architectural strategy and design through deployment—while overseeing complex interconnects and ensuring our telco stack delivers scalable, reliable performance across diverse partner environments. This position is a key technical product management role that demands deep expertise in core network systems, strong vendor management skills, and the ability to translate complex technical requirements into operationally scalable solutions suitable for carrier‑grade environments. Operating at the heart of our satellite–cellular network, this role directly influences service quality, system scalability, and the success of strategic partnerships. Achieving impact requires balancing innovation with operational stability while managing a multifaceted vendor ecosystem and meeting rigorous carrier‑grade performance expectations. Key Responsibilities Project Management & Execution Define and manage project scope, objectives, timelines, and budgets to ensure successful delivery against agreed outcomes Coordinate cross‑functional teams and resources, driving accountability and resolving dependencies Communicate project status, risks, and decisions clearly to stakeholders and senior leadership Identify, manage, and mitigate risks and issues, escalating proactively with recommended actions Core Network Technology Ownership & Strategy Own comprehensive telco stack technology strategy including EPC, 5GC, and interconnection architecture Define core network roadmap aligned with business objectives, partner requirements, and technology evolution Make critical architecture decisions on interconnection methods, protocol selection, and scalability approaches Ensure telco stack capabilities support current partnership requirements while enabling future growth Interconnection Strategy & Implementation Management Manage complex interconnections and roaming capabilities with technical and commercial optimization Coordinate billing platform integration, operator interconnection requirements, and revenue assurance systems Balance technical, economic, tactical, and strategic considerations for telco interconnection decisions Ensure seamless integration between core network elements and diverse partner operator systems Feature Development & Testing Excellence Own end-to-end telco stack feature lifecycle from requirements through testing, certification, and production rollout Develop comprehensive testing protocols ensuring feature quality, interoperability, and network compatibility Coordinate integration testing with satellite, gateway, RAN, and UE components for complete system validation Establish certification processes balancing thorough validation with rapid time-to-market requirements Service Enablement & Delivery Support Provide telco stack domain expertise enabling service delivery teams to deploy solutions effectively Create standardized processes and documentation for telco stack deployment and configuration across partners Support service delivery during complex network integration and troubleshoot deployment challenges Ensure telco stack readiness supports partner SLA requirements and performance expectations R&D Integration & Innovation Leadership Collaborate with R&D teams on telco stack innovation, performance optimization, and next-generation capabilities Bridge internal telco stack development with industry standards, partner requirements, and competitive positioning Drive technology evolution that enhances service differentiation and supports unique satellite-cellular features Coordinate with functional teams (RAN, UE) and 3GPP standards team for end-to-end feature consistency Performance Optimization & Analytics Monitor telco stack performance, capacity planning, and optimization across all partner deployments Analyze network performance data identifying bottlenecks, scaling requirements, and improvement opportunities Provide technical guidance for telco stack troubleshooting and performance enhancement initiatives Develop metrics and KPIs ensuring telco stack performance meets carrier-grade requirements Qualifications Education Bachelor's degree in Telecommunications, Network Engineering, Computer Science, or related technical field Master's degree in Network Architecture, Systems Engineering, or advanced telecommunications discipline preferred Experience Minimum 8+ years in core network engineering, telecommunications architecture, or network product management 3+ years working with EPC/5GC implementations, interconnection protocols, and carrier-grade network deployment Proven track record managing complex network integration projects in service provider environments Required Technical Expertise Deep understanding of core network architecture including EPC, 5GC, IMS, and signalling protocols Strong knowledge of interconnection standards, roaming protocols, and billing system integration Experience with telco stack testing, network integration methodologies, and performance optimization Understanding of satellite communication systems and Non-Terrestrial Network (NTN) integration challenges Preferred Qualifications Experience with satellite communication networks, LEO/GEO constellation integration, and space-terrestrial networking Background in core network roles at Tier 1 MNOs, major system integrators, or telecommunications equipment vendors Knowledge of network slicing, edge computing, 5G advanced features, and next-generation core network technologies Experience with cloud-native network functions, containerization, and software-defined networking Understanding of regulatory requirements, spectrum management, and international interconnection standards Project Management & Technical Leadership Skills Strong project tracking and reporting for executive leadership and stakeholders Strong execution and delivery of an overall project execution skills Strong analytical and problem-solving skills for managing complex technical trade-offs and architecture decisions Excellent stakeholder management capabilities for coordinating diverse vendor, partner, and internal relationships Proven ability to translate technical network requirements into business value and competitive advantage Technology Stack Experience with product management platforms (Jira, Confluence) and technical documentation systems Familiarity with network simulation tools, testing frameworks, and automated validation systems Physical Requirements Standard office environment with regular travel for vendor meetings, partner technical discussions, and industry conferences (20-25%) Ability to work in network operations centers, data centers, and technical testing facilities Coordination across global time zones for international vendor relationships and partner network integration This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands. AST SpaceMobile is an Equal Opportunity, at will Employer; employment is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Lead execution of client strategies to accelerate business performance within assigned retailers by building strong client partnerships and owning execution strategies. | Bachelor's degree preferred, 10+ years CPG industry and sales experience, intermediate Microsoft Office skills, valid driver's license. | The Customer Business Manager IV serves as a retailer expert, leading the execution of client strategies to drive growth. This role is responsible for accelerating client business performance within each assigned retailer, outpacing both the category and the retailer overall. The position builds and sustains strong client partnerships by contributing to business plan development and owning execution strategies with retail partners. Through deep knowledge of retailer operations and merchandising strategies, the Customer Business Manager IV drives growth across brands using strong insights, effective selling, and best‑in‑class execution. CROSSMARK is a part of Acosta Group – a collective of the industry’s most trusted retail, marketing and foodservice agencies reimagining the way people connect with brands at every point in their shopping journey. At CROSSMARK, we help leading brands grow by connecting them with shoppers where it matters most—in stores and online. As a trusted sales and marketing agency, we specialize in delivering tailored solutions to drive retail success through strategic merchandising, product demonstrations, and data-driven insights. We value our people by recognizing everyday wins and fostering a supportive, collaborative environment—both in person and online. Here, achievements are celebrated, work-life balance is prioritized, and everyone feels valued. Diversity is our strength—it fuels innovation, unlocks our potential, and reinforces our commitment to fairness and inclusion. Above all, we foster a growth environment where every team member can connect, develop, and build a fulfilling career. Acosta Group is an equal opportunity employer and will ensure that applicants with disabilities are provided with reasonable accommodations. If reasonable accommodation is needed, please contact AskHR@acosta.com. Be sure to include "Applicant Accommodation" in the subject of your email to expedite the request. Acosta Group believes in good faith that the minimum and maximum annual salary or hourly compensation range for this opportunity is accurate and reasonable at the time of posting. The Acosta Group utilizes E-Verify for validating the ability to work in the United States for all job candidates. If you want more information on what this entails and your rights as a job applicant, please use the link provided to access information on our use of E-Verify and your right to work. Employer Resources (e-verify.gov) By applying, you agree to our Privacy Policy and Terms and Conditions of Use. #DiscoverYourPath

Manage product operations, support technical teams, improve workflows, and drive product adoption through cross-functional collaboration and testing. | Experience in product operations, technical support, cross-team collaboration, testing, and automation, but no direct device platform or satellite interoperability expertise. | AST SpaceMobile is building the first and only global cellular broadband network in space to operate directly with standard, unmodified mobile devices based on our extensive IP and patent portfolio and designed for both commercial and government applications. Our engineers and space scientists are on a mission to eliminate the connectivity gaps faced by today’s five billion mobile subscribers and finally bring broadband to the billions who remain unconnected. Position Overview The Product Manager for the Platform Device Team owns end‑to‑end device platform readiness for satellite–cellular interoperability. This role ensures that commercial handsets, firmware builds, RF subsystems, automation agents, and OSS/CIQ configuration hooks mature to field‑ready performance levels required for satellite‑direct‑to‑device (D2D) services. A key aspect of this role involves building and governing automated device‑testing capabilities—including Android app–based automation, ADB‑driven test configuration, remote log collection/parsing over Wi‑Fi or Ethernet, and frameworks for designing/executing automated UE tests at scale. The Product Manager will work closely with engineering teams to ensure automated systems accelerate readiness, improve repeatability, and reduce manual touchpoints. You will coordinate across device OEMs, chipset vendors, RF labs, automation partners, acceptance teams, and satellite network engineering to guarantee that every device variant meets stringent performance, quality, and compliance gates for commercial launch. This role blends deep technical product leadership, device‑ecosystem expertise, automation‑framework experience, and cross‑functional execution to bring next‑generation satellite connectivity to mass‑market smartphones. This role is ideal for someone who thrives at the intersection of device engineering, automation tooling, and product leadership. The Product Manager must be comfortable collaborating with OEMs and chipset vendors while also working hands‑on with ADB, automation frameworks, and device‑side agents to validate readiness at scale. The ability to design and orchestrate remote, automated device tests, including log capture, parsing, UE configuration, and test scheduling, is essential for accelerating readiness and ensuring reliability across diverse device variants and firmware states. Key Responsibilities Device Platform Readiness & Acceptance Own the device readiness roadmap, aligning firmware, modem, RF capabilities, automation hooks, and CIQ/OSS dependencies. Define, publish, and maintain Device Acceptance Packs, including: Automated test scripts ADB based configuration steps PLMN/CIQ profiles Regression/telemetry test cases GCF aligned scenarios Drive firmware gate management and acceptance gating, validating modem logs, KPIs, and regression behaviors. Ensure CIQ driven configuration compliance (APNs, timers, PLMN rulesets, persistence, bearer mapping, fallback logic). Automation, App‑Based Testing & ADB‑Driven Workflows Lead development and evolution of Android app or agent‑based automation capabilities for UE test orchestration. Use ADB to configure tests, push/pull logs, trigger scenarios, apply parameter changes, and manage test execution. Design frameworks allowing remote test design, scheduling, execution, and automated log retrieval/analysis over Wi‑Fi/Ethernet. Collaborate with automation engineers to convert manual workflows into scalable automated test pipelines. Ensure automation capabilities support KPI extraction, satellite‑specific scenarios, and real‑world mobility/signal constraints. Lab Coordination & Technical Validation Coordinate with internal/external labs to validate probe compatibility, satellite waveform handling, and test harness readiness. Ensure consistency of RF/OTA/SATCOM test results across labs, traceability systems, OEM deliverables, and automation outputs. Monitor device behavior under satellite constraints (latency, Doppler, low SINR, gateway switching) and drive closure of technical issues. Performance, Quality, and Issue Management Establish persistence SLO instrumentation, telemetry hooks, and automated metric collection across devices. Lead defect triage and escalation with OEMs, chipset vendors, and internal engineering teams; validate fixes via automated re‑runs. Improve FPA/SPA acceptance rates through structured gating, test automation, and deeper vendor integration. Cross‑Functional Product Leadership Serve as primary device‑readiness interface for satellite engineering, RF systems, NOC, system performance, labs, operations, and commercial product. Translate system‑level requirements into device‑level acceptance criteria, automation needs, and KPI thresholds. Provide launch readiness updates, known‑issue disclosures, and device‑availability timelines to cross‑functional stakeholders. Qualifications Education Bachelor’s degree in Electrical Engineering, Telecommunications, Computer Engineering, or related field. Master’s degree preferred. Preferred Product or Technical Program Management experience supporting device platforms or modem‑integrated products. Experience with ADB automation, Android app/tool development, UE automation agents, or device test orchestration frameworks. Prior involvement in defining device acceptance criteria, readiness frameworks, and firmware‑gate processes. Experience collaborating with chipset vendors, OEMs, labs, or device‑QA/test automation teams. Familiarity with satellite‑cellular interoperability, NTN profiles, or low‑SINR RF behaviors is a strong plus. Ability to translate system‑performance needs into device‑test KPIs and automation requirements. Cross‑Functional Interfaces Internal: RF Systems Engineering, Satellite Network Engineering, Device Engineering, Labs & Test, NOC/Operations, System Performance, Program Management, Market Enablement, Commercial Product, Data/Analytics. External: Chipset vendors (Qualcomm, MTK, Samsung), OEM device manufacturers, test‑equipment vendors (Keysight, Anritsu), automation partners, certification bodies, operator‑ecosystem partners. Tools / Standards / Methods Automation & ADB Tools: ADB scripting, Android automation SDKs, device‑side agents, Wi‑Fi/Ethernet remote execution pipelines Log Analysis: QXDM, QCAT, TEMS, MTK/HiSilicon tools, AT‑command utilities, custom parsers Test & Validation: RF/OTA/SATCOM waveform tools, conformance frameworks, automated test harnesses Product/Workflow: Jira, Azure DevOps, Confluence, requirements‑management systems Configuration/CIQ: PLMN/APN/timer‑parameter tools, CIQ editing, configuration governance systems Automation Frameworks: Automated KPI extraction, regression validation, configuration‑compliance tracking Performance Metrics Success measured by: Device First‑Pass Acceptance Rate (FPA). Firmware Gate Compliance & regression escape rate. CIQ/Configuration Compliance Score. Automated test execution coverage & efficiency gains. Reduction in manual testing cycles. Issue Turnaround Time (TAT) with OEMs/chipset vendors. Launch Readiness On‑Time Delivery across market milestones. Cross‑team satisfaction and milestone adherence. Physical Requirements Ability to work in lab environments (RF chambers, test harnesses, device‑validation setups). Occasional travel to partner labs, OEMs, or field‑testing locations. Comfortable with extended log‑analysis and test‑execution sessions. This job description may not be inclusive to the duties and responsibilities listed. Additional tasks may be assigned to the employee from time to time or the scope of the job may change as needed by business demands. AST SpaceMobile is an Equal Opportunity, at will Employer; employment is governed on the basis of merit, competence and qualifications and will not be influenced in any manner by race, color, religion, gender, national origin/ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability or any other legally protected status.

Lead product strategy and operational improvements to grow revenue and enhance customer experience in consumer credit mortgage products. | Bachelor's degree and over 12 years of product management experience with consumer credit mortgage expertise and B2B product launch success. | Experian is a global data and technology company, powering opportunities for people and businesses around the world. We help to redefine lending practices, uncover and prevent fraud, simplify healthcare, create marketing solutions, and gain deeper insights into the automotive market, all using our unique combination of data, analytics and software. We also assist millions of people to realize their financial goals and help them save time and money. We operate across a range of markets, from financial services to healthcare, automotive, agribusiness, insurance, and many more industry segments. We invest in people and new advanced technologies to unlock the power of data. As a FTSE 100 Index company listed on the London Stock Exchange (EXPN), we have a team of 22,500 people across 32 countries. Our corporate headquarters are in Dublin, Ireland. Learn more at experianplc.com. Job Description The Product Manager Lead for Experian Mortgage will guide innovation and legacy solutions for our core credit products serving the mortgage industry. You will apply your market knowledge while gathering and prioritizing product and customer requirements. You will define the product vision, identify gaps in the current product set, tying the solution to team member benefits, launching solutions in collaboration with other Experian business units and ensuring that solutions comply with applicable regulations. You will work with Product Development, Sales, Marketing, Client Services and external partners to ensure revenue growth and customer satisfaction goals are met. You are the CEO of your product – the most knowledgeable person in any room regarding how your products operate, how your products are used, how your products stack up vs. competitors, and the profitability of your products. Experian Mortgage operates within a highly matrixed environment. You must be comfortable and excited to partner with a broad array of partners, including members of our world‑class Product team, Engineering, Finance, Sales, Legal, Compliance, Marketing, and our Executive Team. Consumer Credit expert – You have deep experience using consumer credit in mortgage decisions with knowledge of data, use cases, operations, risk, market dynamics, competitors and new players. Product Leader – You have successfully launched and managed data, technology and/or analytical products in a B2B setting. Collaborator – You build relationships and connect ideas across internal and external opportunities Curious – You are empowered and tenacious, challenge traditional approaches, inquisitive with an interest in looking for new opportunities all while being mindful of compromise to reach goals Determined – You are optimistic about what can be; persistent. You have a fierce commitment to challenging the status quo. Responsibilities: With our partners, you will build a solution strategy to grow revenue by differentiating our core credit solutions from market competitors. Identify improvement opportunities in product operations such as onboarding or delivery, and work with cross-functional teams to provide excellent customer experience. Engage at senior leadership levels within Experian and our partners, clients and resellers to promote our product strategy and earn confidence in our ability to implement. Collaborate with partners on go-to-market strategy, joint selling efforts and product training for Experian Sales teams Work with multiple Experian teams, product management teams, and external partners to ensure these services are positioned according to other Experian capabilities and platforms Apply market intelligence and P&L analysis against product investments to establish priority and support our sales team to identify target accounts and markets, driving adoption. Understand and maintain the compliance guardrails for your products, adapting to a broad range of companies from startups to credit unions to large, established financial institutions, GSEs, regulators and resellers Develop sales training and selling materials based on Return on Investment and how Experian can solve client challenges Conduct Voice of the Customer engagements, and lead product messaging and positioning Leverage existing and grow new relationships with industry participants, organizations and associations You are available to travel (up to 15%) to represent Experian with clients, at conferences or for internal meetings. If you are located outside of Southern California, travel may be slightly higher to accommodate meetings at our North America headquarters. You will report to Experian's Vice President of Product Management Qualifications Bachelor's Degree Required 12+ years of experience in product management, with a track record of successful product launch and management across the product lifecycle 5+ years' experience in consumer credit in the mortgage industry Experience navigating large, matrixed organizations Experience establishing business strategy Leadership and agreement-building abilities with experience coordinating and mobilizing resources productively Additional Information Benefits/Perks: Great compensation package and bonus plan Core benefits including medical, dental, vision, and matching 401K Flexible work environment, ability to work remote, hybrid or in-office Flexible time off including volunteer time off, vacation, sick and 12-paid holidays Explore all our exciting benefits here: https://yourexperianbenefits.com/cand-index.html At Experian, our people and culture set us apart. We're deeply committed to creating an environment where everyone feels they belong and can excel. From inclusion and authenticity to work/life balance, development, wellness, collaboration, and recognition, we focus on what truly matters. Our people-first approach has earned us global recognition: World's Best Workplaces™ 2024 (Fortune Top 25), Great Place To Work™ 2025 in 26 countries, and Glassdoor Best Places to Work 2024, among others. Want to see what life at Experian is really like? Explore Experian Life on social or visit our Careers Site. Our compensation reflects the cost of labor across several U.S. geographic markets. The base pay range for this position is listed above. Within this range, individual pay is determined by work location and additional factors such as job-related skills, experience, and education. This position is also eligible for a variable pay opportunity and a comprehensive benefits package. Experian is proud to be an Equal Opportunity Employer for all groups protected under applicable federal, state and local law, including protected veterans and individuals with disabilities. If you have a disability or special need that requires accommodation, please let us know at the earliest opportunity. #LI-Remote Employee Status: Regular Role Type: Home Job Posting - Salary Range: See Pay Range Department: Product Management Schedule: Full Time