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FutureSight

Co-Founder & CEO - AI Customer Success

FutureSightAnywhereFull-time
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Compensation$NaNK - NaNK a year

Lead the startup as CEO, build the product, raise capital, and build the team. | Experience in founding or leading SaaS or B2B ventures, strong GTM and fundraising skills, and startup scrappiness. | FutureSight is seeking an experienced, visionary Founding CEO to lead our AI Customer Success opportunity. We are building the next evolution of Customer Success Management where every account gets proactive, intelligent engagement without relying on manual effort. Our platform analyzes product usage signals in real time, recommends the next best actions, and generates highly personalized outreach for CSM teams. The result? Higher revenue retention, predictable expansion, and clear insights leadership can actually act on. As Founding CEO, you will: Win customers — Run pilots, shape pricing, and validate retention + expansion Build the product — Work with FutureSight’s product/engineering pod to launch V1 Raise capital — Lead the seed raise with our initial cheque Build your team — Hire your founding team and set the cultural foundation About FutureSight FutureSight is a venture studio that co-creates and invests in B2B SaaS and Vertical AI startups alongside exceptional entrepreneurs. We give founders an unfair advantage — pairing hands-on studio support with early capital to reduce risk and increase the odds of success by 10x. We’re led by a cross-functional team of builders and investors. Kevin Nguyen and Alan Smith lead venture design and product strategy. Prathna Ramesh applies her experience as a venture investor with capital strategy in every new business. Dennis Ensing mentors our ventures with operational and strategic expertise, Krista LaRiviere brings years of entrepreneurial and marketing experience as a multi-time-exited founder, and Anupama Joshi drives founder excellence. John Carbrey (San Francisco), a successful software entrepreneur and people leader, adds deep insight into scaling startups from 0 to 1, having built and exited multiple prior SaaS ventures. What We Bring Validated problem — You will enter a venture with a proven market need and strong momentum toward building and scaling. Studio bench strength — Designers, engineers, growth marketers, and fundraising pros are embedded from Day 1 Capital commitment — Initial pre-seed funding for early hires and building the MVP with potential for follow-on funding, and access to our investor and advisor network What You Bring Founder-level drive — You’re motivated to co-found a new venture as the CEO. With or without us, this is your calling. Startup scrappiness — You’re familiar with the scrappiness of owning something from start to finish Previous founding experience — You have co-founded a product company or B2B SaaS venture or have been at a venture-backed company. Risk appetite and capacity — Read more on our post on the Entrepreneurial Risk Profile GTM chops — Proven success in B2B SaaS sales, marketing, and customer engagement Fundraising fluency — Able to craft investor narratives and close capital; well-networked in fintech and early-stage communities. People leadership — Magnet for top talent; coach and culture carrier Bonus: Exposure to accounting/finance tools and processes or AI agents/LLMs What You Can Expect Daily active engagement with our team to: launch initial product, achieve initial market traction and prepare for seed fundraise Full P/L ownership of the new entity A significant equity stake in the business This is a full-time role; we are looking for someone to commit full-time and exclusively to building and owning a new SaaS venture.

Startup leadership
Fundraising
GTM strategy
People leadership
Direct Apply
Posted about 12 hours ago
C

Customer Success Advocate

1-800 ContactsAnywhereFull-time
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Compensation$31K - 31K a year

Handle inbound sales and service calls, provide exceptional customer service, and resolve customer issues in a fast-paced environment. | Minimum 2-3 years customer service experience, computer literacy, reliable internet, positive attitude, and residence in approved states. | Why you want this job At 1-800 Contacts, we believe that ordering and obtaining contact lenses should be simple and affordable. We do this by empowering our people to solve problems without having to ask permission… and the proof is in the pudding when you consider our customer satisfaction scores and employee engagement numbers. Our rockstar agents have a reputation for going above and beyond to WOW our customers. This is NOT just another call center job… apply today to become a part of our amazing company and culture! Start Date: Monday, January 26, 2026 Location: Train and work remotely from approved states (North Carolina, Texas and Utah) Training: 3 weeks (M-F, 10 AM–5 PM MST, 100% attendance is mandatory) Full-Time: 40 hours/week Shifts: Hiring for afternoon/evening shifts at this time, including 1 required weekend shift each week Pay: $15/hour + bonus potential up to $6/hour What you’ll do Answer inbound calls: Handle inbound sales and service calls—no cold calling required! Focus on helping customers and enhancing their experience. Consult with care: Offer thoughtful advice to help customers get the most value from their contact lens purchase on every call. Stay connected: Engage proactively with your manager and team through one-on-ones, team meetings, and chats, ensuring success in a virtual work environment. Provide top-tier service: Deliver exceptional customer service in a fast-paced, ever-changing environment. Keep calm, stay focused, and exceed expectations. Solve problems with ease: Identify and resolve customer issues quickly, empowering yourself to make decisions in the moment for a positive experience. Hit your targets: Maintain high performance metrics, including revenue per call, quality, availability, and dependability—always striving for excellence. Live our values: Bring your Big Hearted, Unconventional, Tenacious, and Better Together attitude to every call, chat, and interaction. What you'll need 2-3 years minimum customer service experience Inbound sales and Contact Center experience a plus! A goal-getter mentality, always striving to crush metrics and share our amazing products with customers A fun, friendly personality that loves connecting with customers in unexpected and engaging ways Reliable internet connection and speeds of 20 mbps download and 10 mbps upload, or better Computer literacy skills with the ability to type at least 40 wpm A private, dedicated workplace, free from interruption or distraction that promotes confidentiality Positive, driven and solution-oriented mentality Must reside (permanent residence) in approved locations: North Carolina, Texas and Utah Why you'll love us Monthly performance bonuses for those who qualify Ownership of your development with support from leaders dedicated to fostering growth Bi-annual performance reviews A safe, respectful, and inclusive work environment Perks Amazing medical, dental, and vision coverage 401(k) match Deep discounts on contact lenses, glasses lenses and glasses frames Tuition reimbursement for eligible courses Who we are SeekWell is the parent company of 1-800 Contacts, The Framery and Luna. Our goal is to make it simpler, easier, and more accessible for people to get the vision care they need. We maintain the legendary, award-winning culture 1-800 Contacts started almost 30 years ago and continue to develop innovative, pioneering products and businesses that make consumers cheer and optometrists squirm. We’re owned by KKR – one of the world’s largest and most successful private equity investment companies. We’ve built a great company and changed an industry by putting the customer first, always. The best is yet to come. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. To be considered for this remote position, candidates must reside in one of our approved hiring states, which are specified in the job application questions below. It is anticipated this position will have a salary within the range listed below, depending on the candidate’s qualifications for the role. The successful candidate may also be eligible to enroll in several benefits including medical, dental, vision, 401(k), and others provided the work schedule meets the minimum Company requirements. United States Remote Salary Range $15—$15 USD *For remote hourly applicants to be considered, you must live in one of the following approved states: Utah, Texas, North Carolina It is anticipated this position will have a salary within the range listed below, depending on the candidate’s qualifications for the role. The successful candidate may also be eligible to enroll in several benefits including medical, dental, vision, 401(k), and others provided the work schedule meets the minimum Company requirements. United States Remote Hourly Range $15—$15 USD

Customer Service
Inbound Calls
Problem Solving
Communication
Direct Apply
Posted about 13 hours ago
Keeper Security, Inc.

Associate Account Manager, Federal

Keeper Security, Inc.AnywhereFull-time
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Compensation$NaNK - NaNK a year

Managing client relationships, negotiating contracts, and providing cybersecurity advice within a federal context. | Experience in SaaS sales or account management, federal sales experience, technical knowledge of software integrations, and strong communication skills. | Keeper is hiring a driven, Federal focused Associate Account Manager to join a high producing team within our B2B sales division. This is a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates who live near our global headquarters in Chicago. Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and gain valuable skills while expanding and developing client relationships in this pivotal role! About Keeper Security Keeper Security is transforming cybersecurity for thousands of organizations globally. Built with end-to-end encryption, Keeper's intuitive cybersecurity platform is trusted by federal agencies including the Departments of Justice and Energy to protect every user, on every device, in every location. Our patented zero-trust and zero-knowledge privileged access management solution unifies enterprise password, secrets and connections management with zero-trust network access and remote browser isolation. Keeper is FedRAMP and GovRAMP Authorized, SOC 2 compliant, FIPS 140-3 validated, as well as ISO 27001, 27017 and 27018 certified. Learn how Keeper can defend your organization against today’s cyber threats at KeeperSecurity.com. About the Role Join an elite group of proven performers and highly successful Associate Account Manager professionals. Our team is full of seasoned technologists, with experience selling into SME and Enterprise level accounts. They have a passion for helping companies get the most out of their technology investments and are skilled at identifying new business opportunities and expansion opportunities within named accounts. As a FED focused Associate Account Manager, you will work with an established client base within the public sector, concentrating on Federal organizations and be responsible for growing revenue through these accounts using our industry-leading solutions. Responsibilities Thrive in a supportive but independent workplace with the opportunity to grow as our organization grows Carry a revenue quota to meet or exceed sales targets within assigned accounts Provide strong interactions with customers at the Senior Management level with support on forming relationships with C level contacts Work with clients to negotiate contract renewals, cross-sells and upsells Work with clients to establish business and technical goals & potential via technical and Quarterly Business Reviews Maintain a structured cadence with named customer accounts, build relationships, present Keeper solutions, troubleshoot challenges, manage issues with the broader Keeper team and close deals Advise customers on best practices for securing and protecting their business against password related breaches Proactively manage the success of a portfolio of assigned Keeper Security customers to deliver consistent value across the entire lifecycle Consistently demonstrate knowledge of Account Management best practices, stay up to date on trends in the industry, and operate as an Account Manager and Cyber Security advisor to your customers Understand and navigate account procurement practices to negotiate licensing contracts Resolve customer issues, alone and through collaboration with other Keeper Security teams; approach all situations with curiosity and creativity. Resolving customer issues can involve troubleshooting and require deep technical knowledge of our solutions and the Password management space Build strong customer relationships by maintaining high levels of engagement, adoption, and communication; conduct quarterly business reviews to ensure our clients are up to speed on their areas of vulnerability, new product features etc. Become a Keeper Security product expert for your customers; occasionally assist on Sales or Marketing calls/webinars as an Account Manager & Keeper expert Drive customer advocacy in the form of references, referrals, and case studies Perform data-driven reviews and analysis on customer portfolio to prioritize opportunity and risk; reliably renew and expand customer contracts, meet and exceed personal and team quotas Participate in the evolution of Keeper Security’s own Account Management programs and processes; insist on excellence in our own AM initiatives Contribute towards the development of a strong team environment by upholding high work standards Jump at opportunities to go the extra mile to ensure our customers are supported and successful! 2+ years of experience in full cycle SaaS sales or Account Management (with a focus on upselling and expansion) 2+ years of Federal sales experience within software or tech sales Prior experience working with U.S. federal government customers, or direct service within the U.S. military, federal civilian agencies, or federal contracting environment Strong technical knowledge as it pertains to software integrations (SSO, Directory etc), implementation, onboarding & support Motivated by solving problems for customers; demonstrated ability to anticipate challenges before they arise Experience working with and selling to Enterprise organizations, C-level Executives, IT and Cyber Security Executives Unrivaled sense of autonomy, ownership, and dedication to helping customers realize their intended value Energetic and self-motivated; a team player who is also a proactive and creative problem solver Aptitude for learning software; strong with business applications Ability to manage multiple priorities while maintaining strict attention to details. Strong communication and interpersonal skills, both written and verbal; consistent diplomacy, tact, and poise when working through customer issues and escalations Working knowledge of Salesforce.com Due to this role’s involvement in FedRAMP, all applicants must be a “US Person” Undergraduate degree preferred (BA/BS) Experience working in IAM industry is a plus Familiarity with FedRAMP, GovCloud, and/or classified networks is a plus Active US Security Clearance (Secret minimum) is a plus Medical, Dental & Vision (Inclusive of domestic partnerships) Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life Voluntary Short/Long Term Disability Insurance 401k (Roth/Traditional) A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc) Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees. Classification: Non-Exempt

Customer success
Technical support
Product operations
Data analysis
API and SQL
Direct Apply
Posted about 15 hours ago
SU

National Account Manager

SupplyHouse.comAnywhereFull-time
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Compensation$75K - 95K a year

Build and maintain relationships with trade customers, develop sales strategies, analyze market trends, and manage the full sales cycle including negotiations and bid management. | Bachelor's degree, 3+ years in sales or business development, experience with government or educational sectors, strong negotiation and relationship skills, proficiency in MS Office, CRM experience preferred. | Real people. Real service. At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers. We are looking for a National Account Manager (or a Business Development Specialist as we like to call it!) to join our Business Development Team. This individual will report into our Sr. Manager of Business Development and is responsible for building strong relationships with professional trade customers and executing a strategic sales approach to profitably grow sales across assigned accounts. This role supports the company’s mission to increase market share and deliver exceptional value to our customers, while negotiating bids, developing tailored solutions, closing sales, and resolving issues efficiently. If you enjoy managing the full sales cycle for a designated portfolio, identifying sales opportunities, and managing a dynamic pipeline, we want to hear from you! This remote position is open to individuals who live in, or are open to relocating to, the following states: Arizona, Delaware, Florida, Georgia, Nevada, New Jersey, New York, North Carolina, Ohio, Rhode Island, South Carolina, Tennessee, Texas, Virginia, and Washington. This position requires travel up to 30% of the year, including to our Melville, NY headquarters up to 3 times per year for internal meetings and team building activities, to meet with potential clients, build relationships, and better understand their business needs. We reimburse reasonable and necessary travel expenses, and you’re also welcome to work on-site anytime beyond these visits – our doors are always open. Role Type: Full-Time, Exempt Location: Remote Schedule: Monday through Friday, 8:00 a.m. to 5:00 p.m. with time zone flexibility Base Salary: The estimated base salary range for this role is $75,000 - $95,000 per year, depending on experience and qualifications, plus a target bonus of up to 30% based on achievement of annual sales targets. Responsibilities: Sector Growth and Revenue Generation Lead the expansion of the organization’s customer base in the education and government sectors, focusing on maximizing sales revenue from public entities such as colleges/universities, and Federal, State, and Local government agencies Forge and nurture partnerships with new customers to generate additional revenue streams Pursue leads and progress them through the sales cycle Market Analysis and Strategy Development Monitor and analyze market trends to understand target audiences, aiding in the creation of effective sales leads and strategies Identify and evaluate market opportunities through research, keeping up with industry developments, networking, cold calling, tradeshows, and conferences Establish and maintain a robust network within the sector and continually evaluate competitor strategies to maintain a competitive edge Plan and execute our integration with key Trades services platform(s) to ensure enduring support of both small- and large-scale TradeMasters, driving increasing share of wallet Customer Engagement and Communication Regularly engage with current and prospective customers via phone and email to understand their needs, answer inquiries, and resolve issues Communicate with both new and existing customers to emphasize the benefits and features of our products and services, becoming a source of insight on tools and features to build into our tech roadmap Collaboration and Reporting Gather relevant information and collaborate with internal teams to compile and submit comprehensive reports to management Create, update, and manage sales reports and prospective client lists to ensure accurate and up-to-date records Maintain strong cross-functional partnerships with Customer Experience, IT, Product Management, Customer Service, Merchandising, and Operations Negotiation and Bid Management Manage the bid process for SupplyHouse.com from start to finish while ensuring compliance with contracts in the education and government sectors Optimize bidding strategies and build partnerships to acquire the business of new customers Requirements: Bachelor’s degree in Business Administration, Marketing, Communications, or a related field 3+ years of experience in Sales, Business Development, Account Management, or other related fields 2+ years of experience working with academic institutions and/or government organizations Demonstrated ability to negotiate effectively and develop strong relationships Strong critical and creative thinking skills to solve complex problems, enhanced by proficiency in spreadsheet-driven analysis and data manipulation Proven ability to adapt to and manage shifting priorities, prioritize tasks, meet deadlines, and remain flexible in a dynamic, high-growth environment Excellent communication, collaboration, and project management skills, with the ability to work effectively both independently and as part of a team Proficient in Microsoft Office (Word, Excel, PowerPoint, Outlook, etc.) Preferred Qualifications: Experience working with academic institutions and/or government agencies Product knowledge in the Trades, notably Plumbing, Heating/HVAC, and Electrical Experience with Customer Relationship Management (CRM) software, such as Salesforce, for tracking customer outreach and sales leads Why work with us: We have awesome benefits – We offer a wide variety of benefits to help support you and your loved ones. These include: Comprehensive and affordable medical, dental, vision, and voluntary life insurance options 401(k) with up to 4% company match Paid vacation, sick time, and holidays Company-paid basic life insurance and long-term disability Discounted auto, home, and pet insurance programs Flexible Spending Account (FSA) Confidential mental health, financial planning, and legal support through our Employee Assistance Program (EAP) Company-provided equipment and one-time $250 work from home stipend $750 annual professional development budget $25 monthly Grubhub credit Company rewards and recognition program And more! We empower ownership – We all contribute to our success and we all share in it. Our Ownership for All program ensures each SupplyHouse team member will benefit financially from the company’s growth and accomplishments. We promote work-life balance – We value your time and encourage a healthy separation between your professional and personal life to feel refreshed and recharged. Look out for our wellness initiatives and ask about our Flex-Time Policy! We support growth – We encourage you to embrace continuous learning and take on new challenges. In an exciting and evolving industry, we provide opportunities for career growth through our annual merit and bonus opportunities, hands-on training, diversity and inclusion initiatives, internal mobility options, and professional development budget. We give back – We live and breathe our core value, Generosity, by giving back to the trades and organizations around the world. We make a difference through donation drives, employee-nominated contributions, support for non-profit organizations, Volunteer Paid Time Off, and more. We listen – We value hearing from our employees. Everyone has a voice, and we encourage you to use it! We actively elicit feedback through our monthly town halls, regular 1:1 check-ins, employee listening initiatives, and company-wide ideas form to incorporate suggestions and ensure our team enjoys coming to work every day. Check us out and learn more at: https://www.supplyhouse.com/our-company! Additional Details: Remote employees are expected to work in a distraction-free environment. Personal devices, background noise, and other distractions should be kept to a minimum to avoid disrupting virtual meetings or business operations. Applicants must be currently authorized to work in the U.S. on a full-time basis. SupplyHouse.com will not sponsor applicants for work visas. SupplyHouse.com is an Equal Opportunity Employer. We welcome and encourage individuals of all backgrounds, experiences, and perspectives to apply. Employment decisions are based on qualifications, merit, and business needs. To ensure fairness, all application materials, assessments, and interview responses must reflect your own original work. The use of AI tools, plagiarism, or any uncredited assistance is not permitted at any stage of the hiring process and may result in disqualification. We appreciate your honesty and look forward to seeing your skills. We are committed to providing a safe and secure work environment and conduct thorough background checks on all potential employees in accordance with applicable laws and regulations. All emails from the SupplyHouse team will only be sent from an @supplyhouse.com email address. Please exercise caution if you receive an email from an alternate domain.

Customer Success
Technical Support
Product Operations
SQL
APIs
Data Analysis
Cross-Functional Collaboration
Direct Apply
Posted about 15 hours ago
Healthee

Product Manager

HealtheeAnywhereFull-time
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Compensation$140K - 140K a year

Own and improve a health benefits comparison product, translating complex data into user-friendly experiences, and collaborating across teams. | 3-5+ years in SaaS product management, experience with health insurance or benefits platforms, data-heavy product experience, and strong remote collaboration skills. | Healthee is a pioneering health technology company dedicated to transforming healthcare through innovative solutions. At Healthee, we're transforming how people make the most of their health benefits and help employees understand, navigate, and optimize their healthcare without confusion, stress, or delays. We’re looking for a Product Manager to join our growing team and take ownership of a core product area. You’ll play a key role in shaping experiences that simplify complexity, improve lives, and drive real impact working across the organization to bring them to life. Our AI-powered platform helps employees cut through complexity—so they can confidently choose the right plans, understand their costs, and get the care they need, without confusion or stress. We operate at the intersection of healthcare, insurance, and technology, turning deeply complex benefits ecosystems into clear, actionable experiences for employees and employers. The Role: We’re looking for a Product Manager to own Healthee’s Plan Comparison Tool domain ,a mission-critical product area that directly impacts user trust, decision confidence, and employer ROI. This role is based in New York City and works closely with design and engineering teams in Israel, requiring strong communication, a highly collaborative mindset, and flexibility in working hours to ensure close alignment across time zones. What You will Do: Own Healthee’s Plan Comparison Tool domain end-to-end, shaping how employees evaluate and choose health plans during high-stakes moments like open enrollment and life events. Turn complex benefits and insurance data into clear, intuitive, and trustworthy user experiences that drive decision confidence and benefits utilization. Collaborate closely with design and engineering teams in Israel, and partner cross-functionally with Data, CS, Sales, and Marketing to deliver meaningful value to employees and employers. Define success metrics, validate solutions, and continuously improve the product based on data and user insights. Make sound product decisions in ambiguous, fast-moving environments, balancing user needs, business goals, and technical constraints. Stay current on employee benefits, health insurance, and healthcare trends to inform product strategy and execution. What We are Looking For: 3–5+ years of product management experience in B2B or B2B2C SaaS products. Strong background in employee benefits or health insurance, including experience with carriers or TPAs, benefits platforms or navigation tools, brokers or consultants, or healthtech / Insurtech / HR tech companies. Experience defining rule-based products with hands-on knowledge of algorithmic logic, data modeling, and AI reasoning systems. Proven ability to work on complex, data-heavy products and simplify them into user-friendly experiences. Highly collaborative and communicative, with experience working with remote or globally distributed teams. Comfortable working with flexible hours to collaborate closely with teams in Israel. User-centric and analytical, with a passion for clarity, trust, and strong decision-support experiences. Independent, structured, and accountable, with a strong sense of ownership Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (401k, IRA) Life Insurance (Basic, Voluntary & AD&D) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Short-Term & Long-Term Disability Training & Development Hybrid Work Wellness Resources Stock Option Plan Salary: For New York City-based hires only: Compensation: 140K subject to standard withholding and applicable taxes. In addition to salary, the role includes equity based on the Company’s plans and in accordance with the Company’s policies. Compensation finally awarded to the candidate will be commensurate with the candidate’s skills and experience. Compensation ranges for candidates in locations outside of New York City may differ based on the cost of labor and such additional factors for such other locations.

Data analysis
API understanding
Cross-functional collaboration
Operational workflows
Direct Apply
Posted about 15 hours ago
SI

Account Manager (Remote) ops

SimeraAnywhereFull-time
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Compensation$70K - 120K a year

Manage client relationships, oversee onboarding and support, coordinate insurance claims, and improve operational processes. | Experience in account management, client success, operations, or project management, with understanding of healthcare insurance and claims, and strong organizational skills. | We are seeking a proactive, organized, and relationship-focused Account Manager to own and manage client partnerships across our network of healthcare clinics. This role serves as both a relationship manager and project manager, ensuring seamless onboarding, ongoing support, and high levels of client satisfaction. This position is ideal for someone who thrives in a fast-moving startup environment, can operate with limited structure, and excels at problem-solving within complex operational processes. Key Responsibilities Client Relationship Management Serve as the primary relationship owner for assigned clinics/accounts. Build strong, trust-based relationships with clinic stakeholders. Run monthly and quarterly client calls to review performance, updates, and action plans. Account Operations & Project Management Lead onboarding of new clinics, ensuring a smooth implementation and adoption process. Manage day-to-day needs of assigned accounts and ensure timely resolution of issues. Oversee rollout of product/software updates to clients. Insurance & Claims Coordination Handle claim denials and process credits based on defined criteria. Work closely with internal teams to ensure claims, billing, and insurance processes run smoothly. Startup Execution Operate effectively in a fast-paced, scrappy environment with rapidly evolving processes. Identify gaps and propose improvements to increase efficiency and client satisfaction. Required Qualifications Experience in account management, client success, operations, or project management. Strong understanding of insurance, billing, and claims processes—healthcare background is a plus. Exceptional communication and relationship-building skills. Highly organized with strong multitasking and prioritization abilities. Comfortable working autonomously, taking initiative, and managing ambiguity. Startup experience strongly preferred. * By applying to this position, we’ll create your Simera Professional Key (SPK) — a unique key that helps you connect with employers, stand out, and secure the right match.

Client relationship management
Project management
Healthcare insurance and claims processes
Operational efficiency
Communication and relationship-building
Direct Apply
Posted about 16 hours ago
SI

SEO & PPC Manager (Ops) (Remote)

SimeraAnywhereFull-time
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Compensation$36K - 36K a year

Manage and optimize SEO and PPC campaigns, analyze performance data, and collaborate with teams to improve digital marketing results. | 3-5 years of hands-on experience in SEO and PPC, strong technical knowledge, proficiency with relevant tools, and ability to manage multiple client accounts. | Simera is a global employment company that connects top talent with remote work opportunities offered by its network of US-based clients. Our technology creates talent profiles for job seekers based on their skills, work history, and education. Our talent consultants meet with each qualified candidate to understand their career goals and salary requirements so that we can find the right match. Role Summary We are seeking an SEO / PPC Manager who will be responsible for managing and executing SEO and PPC programs across client accounts. This is a hands-on role that requires deep expertise in technical SEO, content strategy, link building, and local SEO, as well as advanced knowledge of Google Ads, Bing Ads, and paid social media platforms. The role focuses on day-to-day execution, optimization, and performance reporting, while collaborating closely with internal teams to deliver measurable results. Salary: $3,000 Monthly Key Responsibilities: Manage and execute SEO programs, including technical SEO, on-page optimization, content recommendations, link-building support, and local SEO initiatives. Plan, launch, and optimize PPC campaigns across platforms such as Google Ads and Bing Ads (paid social included). Conduct keyword research for both SEO and PPC initiatives. Monitor and optimize campaign performance to improve traffic, conversions, CPA, and ROI. Analyze data from Google Analytics, Google Search Console, and SEO tools to generate actionable insights. Implement SEO recommendations directly or in collaboration with developers and content teams. Manage bids, budgets, ad copy, extensions, and landing page optimization for PPC campaigns. Support website launches, updates, and migrations from an SEO perspective. Prepare clear performance reporting for internal teams and clients. Collaborate closely with account managers, content teams, developers, and sales as needed. Requirements: Resume in English. Near-native English proficiency (C1/C2) — written and spoken. 3–5 years of hands-on experience managing SEO and PPC campaigns, ideally in an agency environment. Strong technical SEO knowledge, including site architecture, content strategy, link building, and local SEO. Advanced experience with Google Ads, Bing Ads, and paid social platforms. Proficiency with Google Analytics, Google Search Console, and tools such as Ahrefs or SEMrush. Data-driven mindset with strong attention to detail and performance metrics. Ability to manage multiple client accounts in a fast-paced environment. * By applying to this position, we’ll create your Simera Professional Key (SPK) — a unique key that helps you connect with employers, stand out, and secure the right match.

Technical SEO
Google Ads
Bing Ads
Paid social media platforms
Google Analytics
Google Search Console
Keyword research
Campaign optimization
Direct Apply
Posted about 16 hours ago
OI

AI Product Manager (Remote)

ORDR, Inc.AnywhereFull-time
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Compensation$120K - 200K a year

Define and execute AI-driven security product strategies, manage development, and ensure responsible AI practices. | 3-5 years of product management experience, familiarity with AI/ML concepts, cybersecurity fundamentals, and networking knowledge. | Smart, targeted segmentation. Less work. Faster results. ORDR enables organizations to operationalize segmentation initiatives with measurable impact across risk, compliance, and operational efficiency. Static zones, manual policies, and endless configuration projects have failed to keep up with dynamic AI-driven threats, leaving too many blind spots, too much risk, and too many deployments never delivered. ORDR reimagines segmentation with AI at the core — seeing every device, learning behavior, and adjusting access in real-time to contain risk before it spreads – without rippling and replacing a single thing. We’re looking for innovators, creative thinkers and doers to join a driven team, where you’ll work hard but have fun along the way. More importantly, we’re looking for the best people who will thrive in a unique ORDRculture where we’re customer-obsessed, push the boundaries of innovation, value collaboration and focus on results! Everything you’ll do as part of our mission to secure assets in our customer’s network – in healthcare, manufacturing to financial services and smart cities – makes a difference in protecting lives, business operations, and our way of life. We are headquartered in Santa Clara, California. ORDR is seeking a talented mid-level AI Product Manager to drive the development and evolution of our AI-powered security products. In this role, you'll bridge the gap between cutting-edge AI/ML technologies and real-world security challenges, working cross-functionally to deliver solutions that protect our customers from emerging threats. Job Responsibilities: Product Strategy & Vision - Define and execute the product roadmap for AI-driven security features, balancing innovation with customer needs and business objectives - Identify opportunities to leverage generative AI, machine learning, and large language models to enhance threat detection, incident response, and security automation - Conduct market research and competitive analysis to inform product positioning and differentiation in the security AI landscape Product Development & Execution - Write detailed product requirements and user stories that account for both AI model performance and security efficacy - Manage the product backlog, prioritizing features based on security impact, user value, and technical feasibility - Define AI-powered security features, including model accuracy, false positive rates, and time-to-detection AI Governance & Ethics - Ensure responsible AI practices in security product development, including fairness, transparency, and explainability - Address potential AI security risks such as adversarial attacks, model poisoning, and data privacy concerns - Stay informed on AI regulations and compliance requirements relevant to security applications Required Qualifications - 3-5 years of product management experience, with at least 1-2 years working on AI/ML products or security products - Strong understanding of machine learning concepts, including supervised/unsupervised learning, model training, and evaluation metrics - Familiarity with cybersecurity fundamentals, including threat detection, vulnerability management - Familiarity with networking and TCP/IP fundamentals - Ability to write external facing content for product consumption - Excellent communication skills with ability to explain complex technical concepts to diverse audiences - Bachelor's degree in Computer Science, Engineering, or related field (or equivalent experience)

AI/ML product management
Security fundamentals
Cross-functional collaboration
Product roadmap development
Direct Apply
Posted about 16 hours ago
MB

Digital Media Manager

McLean Bible ChurchVienna, VirginiaFull-time
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Compensation$Not specified

Develop and execute digital content strategies, manage social media platforms, oversee web and email content, and lead volunteer teams to enhance church engagement online. | Minimum 4 years in digital content creation/management, proficiency with social media platforms, web CMS, and design tools, with a strong understanding of church and community engagement. | Who we are: A Bible-based, multiethnic, multi-site church seeking to glorify God by making disciples and multiplying churches among all nations, beginning in greater Washington, D.C.    Who you are: An enthusiastic, creative and mission-minded digital specialist looking to develop innovative social media/web strategy and serve as a “digital missionary,” meeting people wherever they are online in order to help our church lead them to Jesus.    Job Purpose: Ads, Reels, TikToks, headlines, texts...we live in a culture where we are constantly inundated with messages. How does the church cut through the noise to guide people into a more life-giving relationship with God? We have an unprecedented opportunity to reach people who desperately need to hear this message. To that end, the Digital Content Manager oversees the ideation, creation, scheduling, posting and analysis of digital content across McLean Bible Church’s social and web platforms. This position’s primary goals are to build a digital presence that reflects the mission of the church, promote what’s happening in our church body, and capture the life of the church through storytelling.    RESPONSIBILITIES * Content Development & Management: 1. Ideate, schedule and execute creative social and interactive ideas that reflect who McLean Bible Church (MBC) is and what we are doing in order to increase reach and engagement 2. Co-lead the creation of graphic design and video content for social media alongside Communications team colleagues 3. Develop captions and written content that compel viewers to engage 4. Collaborate with teams across the organization to plan, implement and assess digital initiatives 5. Contribute to digital strategy discussions to develop the best approaches for reaching both the MBC church family and the greater public for Christ 6. Oversee process for collecting, storing, editing, and publishing stories, photos and videos * Social Platform Management: 1. Schedule and post content to various platforms including Instagram, YouTube, Spotify, iTunes and beyond 2. Participate in active social listening 3. Engage thoughtfully with the online community based on insight from pastoral and team leadership 4. Track and present analytics and leverage data for future social campaigns 5. Innovate and experiment with emerging opportunities for online engagement (e.g. new social media platforms, digital tools and resources, etc.) 6. Remain current on best practices from other organizations and churches that have an effective online presence 7. Manage sermon archive on both social and web platforms 8. Provide strategy and recommendations to centrally align church location social platforms    * Email & Web Management: 1. Assist with developing templates for bulk email, including newsletters 2. Provide copywriting and editing services to email creators across five locations 3. Manage content on mcleanbible.org [http://mcleanbible.org/] and ensure content is accurate and up to date 4. Work alongside web development partners to provide exceptional UX on mcleanbible.org [http://mcleanbible.org/] 5. Understand SEO and how to craft web content to maximize MBC’s presence on search results    * Volunteer Leadership: 1. Build and lead active team of volunteer social media contributors and managers across five MBC locations  2. Creatively recruit, engage and retain volunteers by developing a sense of community, enthusiasm and partnership    * Other Related Duties as Assigned     QUALIFICATIONS   Experience:  1. 4+ years of experience in digital content creation/management or similar role 2. Bachelor’s degree in related field preferred 3. Prior church experience a plus Key Traits: 1. A growing Christian faith and commitment to following Jesus with the spiritual maturity to lead others 2. A member and attendee of McLean Bible Church, or willingness to become one 3. Enthusiastic, positive, team-oriented spirit  4. Natural storyteller, finding threads and features among conversations and elements of life of MBC that are prime for highlighting digitally 5. Ability to work independently, lead projects, and collaborate well with others 6. Attention to detail and a passion for accuracy, clarity and beauty 7. Ability to develop shrewd understanding of appropriate online interactions that reflect the church’s values and positions of church leaders 8. Desire to consistently improve digital content and platforms; seeks and acts on constructive criticism 9. Relates well to all kinds of people, with the ability to build relationships and communicate effectively   COMPETENCIES   General Expertise: 1. Excellent written and oral communication skills 2. Social media best practices and trends 3. Social media strategy execution and web content management experience 4. Understanding of design, copywriting/editing and web best practices/guidelines 5. Technological competence to learn new tools  Technical Knowledge: 1. Adobe Creative Suite, Canva 2. WordPress or equivalent web CMS 3. Microsoft Office 365 4. Social media platforms (e.g. Instagram, YouTube, Spotify, iTunes, X, TikTok) 5. Social management tools experience a plus (e.g. Later, Buffer, Sprout) 6. Photography, videography and video editing skills preferred Working Conditions: 1. Weekly schedule of Sun-Thu or Mon-Fri with occasional Sunday work required for content capture 2. This position reports in-person to the Tysons location of McLean Bible Church 3. This position occasionally requires local travel to other MBC locations or off-site meetings  Physical requirements: 1. Must be able to read, speak, and hear.  2. Must be able to effectively communicate both orally and in writing.  3. While performing the duties of this job, the Manager is regularly required to sit, talk, hear, walk, bend, kneel, and lift.  4. The Manager is required to be able to lift and carry items that can weigh 25 pounds or more for short distances.  5. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. #ZR

Social media strategy and management
Content creation (video, graphic, written)
Web content management and SEO
Analytics and data-driven decision making
Volunteer team leadership
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Posted about 24 hours ago
BL

Gainsight Operations Manager

BloomerangAnywhereFull-time
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Compensation$72K - 108K a year

Lead maintenance and optimization of the Gainsight platform, design and implement business processes, collaborate with teams to architect solutions, and explore AI integration. | Experience with CRM or customer success systems, Gainsight Level 2 Admin Certification, rapid learning ability, project management skills, and experience in cross-functional teams. | At Bloomerang, we believe change happens on purpose. We champion the power and potential of nonprofits, igniting next-level impact with the team and technology built for purpose. Our powerful giving platform and stellar support enable tens of thousands of nonprofits to raise more, recruit more, and retain more, fueling maximum impact and raising the bar on what’s possible for the nonprofit sector. That's why, even as the nonprofit sector sees declines in giving, Bloomerang customers raise more year over year. We're also in the business of creating thriving employees. Join a mission-driven culture built on our core values of Simplify, Care and Act. We know our people are the key to our success, and we're proud to be home to some of the most innovative and skilled individuals in the workforce today. Come feel invigorated and unstoppable with us! The Role As the Gainsight Operations Manager, you play a crucial role in driving value for customers across the lifecycle as a valuable partner on the Customer Success team using Gainsight to offer a personalized digital touch for customers. What You Will Do Lead the ongoing maintenance, support, and optimization of the Gainsight platform to ensure seamless functionality and alignment with business objectives. Design, implement, and optimize end-to-end business processes to enhance operational efficiency, streamline workflows, and drive overall business performance Lead the solution design process by collaborating with cross-functional teams to analyze business requirements and architect comprehensive, scalable solutions. Actively explore, learn, and responsibly integrate AI tools into daily tasks to drive efficiency and support Bloomerang's mission. What You Need to Succeed Experience as an end-user of CRM, customer support system, or marketing automation system Gainsight Level 2 Admin Certification Demonstrated rapid, self-driven, experiment-driven learning of unfamiliar systems/software Experience working in customer success, or equivalent understanding of key customer success principles Strong project management, business analysis, and problem-solving skills Experience working in cross-functional teams Self-starter, demonstrating leadership of owned projects Excellent written and verbal communication and presentation skills Strategic thinking and prioritization Information and data architecture / systems mindset Ability to apply AI across all aspects of their day–to-day Nice to Haves But Not Required Experience in one or more of the following systems: Salesforce, Intercom, Pendo, BigQuery, Contemporary AI tools Benefits Health + Wellness You’ll have access to generous health, vision, and dental insurance options as well as HealthiestYou, a healthcare service that offers convenient, confidential access to quality doctors 24/7, anytime, anywhere. Time Off You'll get a competitive PTO package that includes 20 PTO days, 3 flex days, 4 optional volunteer days, 12 paid holidays, as well as paid parental leave. More is more! 401k You'll receive a 401k match to help invest in your future. Equipment Everything you need to be successful, shipped right to your door. You got this. We got you. Compensation The salary range for this position is $72,000 - $108,000. You may also be eligible for a discretionary bonus. Actual compensation within the range will be dependent on your skills, experience, qualifications, and location, as well as applicable employment laws Location This is a permanent, full-time, fully remote position (within the U.S. and select Canadian Provinces only). Employees living in Indianapolis, IN are welcome to work from our company headquarters. We do not offer Visa sponsorship or relocation assistance at this time. Accommodations Applicants who require accommodations may contact careers@bloomerang.com to request an accommodation in completing an application. Bloomerang is an Equal Opportunity Employer. Individuals seeking employment at Bloomerang are considered without regard to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, or sexual orientation.

CRM systems
Business process design
Cross-functional collaboration
Data analysis
Project management
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Posted 1 day ago
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