Axelon Services Corporation

Axelon Services Corporation

20 open positions available

1 location
1 employment type
Actively hiring
Full-time

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Showing 20 most recent jobs
Axelon Services Corporation

Quality Improvement Coordinator

Axelon Services CorporationAnywhereFull-time
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Compensation$Not specified

Reviewing compliance, conducting community health activities, and developing quality improvement plans in healthcare settings. | Requires 3+ years in healthcare, clinical knowledge, and licensure in a health-related field; your experience does not align with these core requirements. | Job Title: Quality Improvement Coordinator Location: Remote AZ - MUST RESIDE IN AZ Pay: Competitive, based on experience Job Description: • Conduct review of delegated entities for compliance with quality, service performance and utilization, credentialing reviews, and medical record audits. • Perform community activities related to clinical initiatives such as health fairs and communication with agencies and providers. • Collaborative culture with a key project to complete AHCCCS Medicaid QOC investigations. • Utilize systems such as Word, Teams, Outlook, PowerPoint, Excel, OneDrive, OneNote, & specialized report system. Requirements: • Years of experience required: 3 years of clinical, quality improvement, or healthcare experience. • MUST have BH or physical health setting experience. • The role requires clinical knowledge to identify quality concerns and develop quality improvement plans to address the concerns with the provider. • 2 years of experience in quality function in a healthcare setting. Disqualifiers: • No clinical BH or physical health experience. Additional Qualities to Look For: • Self-driven, fast learner, critical thinker. Education/Certification: • Required: High School Diploma or equivalent. • Preferred: Bachelor’s degree in nursing or license (COMPACT IS OK), counselor/SW preferred. Licensure: • Required: Requires a clinical license or a BH certification. • Preferred: LPN, LVN, RN, PA, LPC, LAC or LCSW license. CPHQ (Certified Professional in Healthcare Quality) preferred.

Healthcare quality review
Clinical knowledge
Data analysis and reporting
Verified Source
Posted 22 days ago
AS

Collections Representative

Axelon Services CorporationAnywhereFull-time
View Job
Compensation$50K-60K a year

Manage and follow up on outstanding hospital accounts to ensure timely collections, communicate with billing departments and patients, analyze account information, maintain records, collaborate with teams, and adhere to compliance standards. | At least 3 years of recent collections experience in a hospital setting, strong knowledge of hospital billing systems, excellent communication and negotiation skills, detail-oriented, and proficient in collections software and Microsoft Office. | Job Title: Collections Representative Company Overview: Axelon Services Corporation is a leading provider of healthcare revenue cycle management solutions, dedicated to helping hospitals and healthcare providers optimize their financial performance. With a strong commitment to innovation and client satisfaction, Axelon Services Corporation partners with healthcare organizations to streamline collections and improve cash flow. Role Overview: As a Collections Representative at Axelon Services Corporation, you will play a critical role in managing and recovering outstanding hospital accounts. Your expertise in hospital collections will help ensure timely payments and support the financial health of our client institutions. What You'll Do: - You will manage and follow up on outstanding hospital accounts to ensure timely collections. - You will communicate effectively with hospital billing departments and patients to resolve payment issues. - You will analyze account information to identify discrepancies and resolve billing disputes. - You will maintain accurate records of collection activities and update account statuses. - You will collaborate with internal teams to improve collection processes and patient satisfaction. - You will adhere to all regulatory and compliance standards related to healthcare collections. - You will provide regular reports on collection status and performance metrics. What You Bring: - You have at least 3 years of recent collections experience specifically in a hospital setting. - You possess strong knowledge of hospital billing systems and healthcare revenue cycle processes. - You have excellent communication and negotiation skills. - You are detail-oriented with strong organizational abilities. - You are proficient in using collections software and Microsoft Office applications. Bonus Points If You Have: - Experience working with electronic health records (EHR) systems. - Familiarity with healthcare compliance regulations such as HIPAA. - Previous experience in a fast-paced healthcare environment. - Additional certifications in healthcare finance or collections. What We Offer: - We offer a competitive salary and potential for contract extension. - We offer a collaborative and supportive work environment. - We offer opportunities for professional development and training. - We offer comprehensive benefits including health insurance and paid time off. - We offer a convenient location in downtown Los Angeles with easy access to public transportation. Ready to Apply? Please submit your resume and cover letter to the Axelon Services Corporation careers portal or email hr@axelonservices.com with the subject line "Collections Representative Application." We look forward to reviewing your application and potentially welcoming you to our team.

Hospital Collections
Billing Systems
Healthcare Revenue Cycle
Communication
Negotiation
Organizational Skills
Collections Software
Microsoft Office
Posted 5 months ago
AS

Clinical - LTSS Service Care Manager

Axelon Services CorporationAnywhereFull-time
View Job
Compensation$60K-75K a year

Coordinate and manage care for adults over 21 requiring long-term services and supports, including assessments, care planning, service coordination, and client monitoring. | Minimum 3 years clinical care management experience, licensed healthcare professional credentials, knowledge of LTSS programs, strong communication and time management skills. | Job Title: Clinical - LTSS Service Care Manager Company Overview: Axelon Services Corporation is a leading provider of healthcare solutions dedicated to improving the quality of life for individuals requiring long-term services and supports. With a strong commitment to compassionate care and innovative service delivery, Axelon partners with communities across Texas to ensure personalized and effective healthcare management. Role Overview: As a Clinical - LTSS Service Care Manager, you will play a critical role in coordinating and managing care for adults over the age of 21 who require long-term services and supports. This position involves working closely with clients, families, and healthcare providers to develop and implement care plans that promote independence and well-being. What You'll Do: - You will conduct comprehensive assessments of clients' health and social needs to develop individualized care plans. - You will coordinate services and resources to ensure clients receive appropriate and timely care. - You will monitor client progress and adjust care plans as necessary to meet changing needs. - You will collaborate with healthcare providers, community resources, and family members to support client goals. - You will document all care activities and maintain accurate records in compliance with regulatory standards. - You will provide education and support to clients and their families regarding care options and health management. - You will participate in team meetings and contribute to continuous quality improvement initiatives. - You will manage your schedule effectively to balance remote work and field visits within Hidalgo County. What You Bring: - Minimum of 3 years of experience in clinical care management, preferably in LTSS or related fields. - Licensed healthcare professional credentials (RN, LCSW, or equivalent) required. - Strong knowledge of long-term services and supports programs and regulations. - Excellent communication and interpersonal skills to engage effectively with clients and multidisciplinary teams. - Ability to work independently and manage time efficiently in a remote/field work setting. - Proficiency with electronic health records and care management software. Bonus Points If You Have: - Experience working in Hidalgo County or familiarity with local healthcare resources. - Bilingual skills in English and Spanish to better serve the community. - Previous contract or remote work experience. - Certification in case management or related specialties. What We Offer: - We offer a competitive salary with potential for contract-to-hire transition. - We offer flexible remote and field work arrangements within the designated service area. - We offer comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional development and continuing education. - We offer a supportive team environment focused on quality care and community impact. Ready to Apply? To apply, please submit your resume and cover letter through our careers page at www.axelonservices.com/careers or email your application to careers@axelonservices.com. We look forward to welcoming you to our team!

Clinical Care Management
Long-Term Services and Supports (LTSS)
Licensed Healthcare Professional (RN, LCSW)
Care Plan Development
Client Assessment
Communication Skills
Time Management
Electronic Health Records (EHR)
Posted 5 months ago
AS

Investment Services Specialist 1

Axelon Services CorporationAnywhereFull-time
View Job
Compensation$50K-65K a year

Review and process financial planning and new business submissions, reconcile discrepancies, and communicate pending issues to ensure compliance and client satisfaction. | 1-2 years of financial services experience, knowledge of financial planning and regulatory requirements, strong communication and organizational skills, proficiency with financial software and Microsoft Office. | Job Title: Investment Services Specialist 1 Company Overview: Axelon Services Corporation is a leading financial services firm dedicated to providing innovative investment solutions and exceptional client service. With a strong commitment to integrity and excellence, Axelon supports clients nationwide through cutting-edge technology and expert financial guidance. Role Overview: As an Investment Services Specialist 1, you will play a crucial role in ensuring the accuracy and completeness of financial planning and new business submissions. Your attention to detail and communication skills will help maintain smooth processing and resolution of client data issues. What You'll Do: - You will review and process financial planning and new business submissions to ensure they meet company standards. - You will determine if submissions are in-good order or not-in-good order according to regulatory and company requirements. - You will reconcile discrepancies and communicate pending issues to relevant stakeholders promptly. - You will collaborate with internal teams to resolve client data and documentation problems. - You will maintain accurate records of submission statuses and follow up on outstanding items. - You will support continuous improvement initiatives to enhance processing efficiency. - You will provide excellent client service by addressing inquiries related to submission status. What You Bring: - Minimum of 1-2 years of experience in financial services or investment operations. - Strong knowledge of financial planning processes and regulatory requirements. - Excellent attention to detail and organizational skills. - Effective communication skills, both written and verbal. - Proficiency with financial software and Microsoft Office Suite. Bonus Points If You Have: - Experience working in a remote or virtual environment. - Familiarity with investment products and client account management. - Ability to manage multiple priorities in a fast-paced setting. - Certification in financial services or related fields. What We Offer: - We offer a 100% remote work environment for flexibility and work-life balance. - We offer competitive salary and comprehensive benefits package. - We offer opportunities for professional development and career growth. - We offer a supportive and collaborative team culture. - We offer access to the latest financial tools and technology. Ready to Apply? Please submit your resume and cover letter through our online application portal at www.axelonservices.com/careers. We look forward to reviewing your application and potentially welcoming you to our team.

Financial Planning
Client Data Management
Submission Processing
Regulatory Compliance
Communication Skills
Attention to Detail
Microsoft Office
Financial Software
Posted 5 months ago
AS

Outbound Customer Care Advocate - TCA

Axelon Services CorporationAnywhereFull-time
View Job
Compensation$18K-20K a year

Manage outbound customer communications and perform administrative tasks to support daily operations. | 1-2 years of administrative experience, proficiency in Microsoft Office, strong communication skills, and ability to commute to Warwick, RI. | Job Title: Outbound Customer Care Advocate - TCA Company Overview: Axelon Services Corporation is a leading provider of customer service solutions, dedicated to delivering exceptional support and operational excellence. With a strong presence in the industry, Axelon prides itself on fostering a collaborative and growth-oriented work environment. Role Overview: As an Outbound Customer Care Advocate - TCA, you will play a vital role in supporting our operations by managing outbound communications and administrative tasks. This position is designed for individuals who are detail-oriented and customer-focused, contributing to the overall efficiency and success of our team. What You'll Do: - You will conduct outbound calls to customers to provide information and support. - You will manage and update customer records accurately in our systems. - You will assist with various administrative duties to support daily operations. - You will collaborate with team members to ensure seamless communication and workflow. - You will utilize Microsoft Office tools to prepare reports and documentation. - You will maintain a high level of professionalism and customer service in all interactions. - You will adhere to company policies and procedures to ensure compliance. What You Bring: - You have 1-2 years of experience in administrative or customer service roles. - You possess intermediate computer literacy and are proficient in Microsoft Office. - You have strong communication skills, both verbal and written. - You are detail-oriented with excellent organizational abilities. - You are able to commute to the Warwick, RI office and live within 50 miles. Bonus Points If You Have: - Experience in outbound customer care or call center environments. - Familiarity with CRM software and data entry best practices. - Ability to multitask and manage time effectively in a fast-paced setting. - Previous experience working in a team-oriented environment. What We Offer: - We offer a competitive pay rate of up to $20 per hour. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive workplace culture. - We offer flexible scheduling options to accommodate your needs. - We offer comprehensive training to help you succeed in your role. Ready to Apply? Please submit your resume and a brief cover letter outlining your qualifications and interest in the Outbound Customer Care Advocate - TCA position at Axelon Services Corporation. We look forward to hearing from you!

Microsoft Office
Intermediate Computer Literacy
Customer Service
Administrative Skills
Communication Skills
Data Entry
Posted 5 months ago
AS

Customer Service Rep

Axelon Services CorporationAnywhereFull-time
View Job
Compensation$37K-42K a year

Provide timely and effective customer support through multiple channels, document interactions, collaborate with teams, and assist with system support. | 1-2 years customer service experience, strong communication and problem-solving skills, proficiency with CRM software, ability to work remotely, located within 50 miles of Warwick, RI. | Job Title: Customer Service Representative Company Overview: Axelon Services Corporation is a leading provider of customer support solutions, dedicated to delivering exceptional service experiences to clients across various industries. With a strong commitment to innovation and employee development, Axelon fosters a collaborative and dynamic work environment. Role Overview: As a Customer Service Representative, you will be the frontline ambassador for Axelon, providing timely and effective support to customers. This role is designed for individuals who thrive in a fast-paced environment and are passionate about helping others. What You'll Do: - You will handle inbound customer inquiries via phone, email, and chat with professionalism and empathy. - You will resolve customer issues efficiently, ensuring high satisfaction and retention. - You will document all interactions accurately in the company’s CRM system. - You will collaborate with team members and other departments to address complex customer needs. - You will participate in ongoing training sessions to stay updated on product knowledge and service protocols. - You will assist with system testing and support during scheduled outages as needed. - You will maintain compliance with company policies and regulatory requirements. What You Bring: - You bring at least 1-2 years of experience in a customer service or call center role. - You have excellent communication skills, both verbal and written. - You are proficient with basic computer applications and CRM software. - You demonstrate strong problem-solving abilities and a customer-first mindset. - You are able to work independently in a remote setting after training. - You are located within 50 miles of Warwick, RI, and can attend in-person training and occasional office visits. Bonus Points If You Have: - Experience working in a remote customer service environment. - Familiarity with technical support or troubleshooting. - Bilingual abilities or additional language skills. - Previous experience with system outage support or IT coordination. What We Offer: - We offer competitive hourly pay ranging from $18 to $20. - We offer comprehensive training to set you up for success. - We offer a flexible remote work arrangement after training. - We offer opportunities for career growth and skill development. - We offer a supportive team culture focused on collaboration and respect. Ready to Apply? Please submit your resume and a brief cover letter outlining your relevant experience to our hiring team at careers@axelonservices.com. We look forward to hearing from you!

Customer Service
Communication Skills
CRM Software
Problem Solving
Remote Work
Training Participation
Technical Support
Bilingual
Posted 5 months ago
AS

Customer Service Representative

Axelon Services CorporationAnywhereFull-time
View Job
Compensation$40K-50K a year

Respond promptly to customer inquiries, resolve issues, document interactions, collaborate with teams, maintain product knowledge, contribute feedback, meet performance metrics, and support contract-to-hire processes. | 1-2 years customer service experience, strong communication, CRM proficiency, multitasking ability, problem-solving skills, and flexibility for work location. | Job Title: Customer Service Representative Company Overview: Axelon Services Corporation is a leading provider of innovative business solutions, dedicated to delivering exceptional customer experiences across various industries. With a commitment to excellence and a dynamic work environment, Axelon fosters growth and values its employees' contributions. Role Overview: As a Customer Service Representative at Axelon, you will be the frontline ambassador for our clients, ensuring customer satisfaction through effective communication and problem-solving. This role is essential in maintaining strong client relationships and supporting the company’s reputation for outstanding service. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, or chat. - You will resolve customer issues by identifying problems and providing appropriate solutions. - You will document all customer interactions accurately in the company’s CRM system. - You will collaborate with internal teams to escalate and resolve complex issues. - You will maintain up-to-date knowledge of products, services, and company policies. - You will contribute to continuous improvement initiatives by providing customer feedback. - You will meet or exceed performance metrics related to customer satisfaction and response times. - You will support contract-to-hire transition processes as needed. What You Bring: - Minimum of 1-2 years of experience in a customer service role. - Strong communication skills, both verbal and written. - Proficiency with CRM software and Microsoft Office Suite. - Ability to multitask and manage time effectively in a fast-paced environment. - Problem-solving skills with a customer-focused mindset. - Flexibility to work on-site, hybrid, or remote depending on location. Bonus Points If You Have: - Experience in contract-to-hire employment settings. - Familiarity with the service industry or technical support. - Bilingual abilities or additional language skills. - Previous experience working in a remote or hybrid work environment. What We Offer: - We offer competitive salary and benefits packages. - We offer flexible work arrangements including remote and hybrid options. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive company culture. - We offer access to wellness programs and employee assistance resources. Ready to Apply? To join our team at Axelon Services Corporation, please submit your resume and cover letter through our online application portal or email them directly to our HR department. We look forward to hearing from you!

Customer Service
Communication
CRM Software
Problem Solving
Time Management
Microsoft Office
Remote Work
Bilingual
Posted 5 months ago
AS

Collections Representative

Axelon Services CorporationAnywhereFull-time
View Job
Compensation$50K-60K a year

Manage hospital accounts receivable by collecting outstanding payments, resolving billing issues, and maintaining accurate records. | Minimum 3 years of recent collections experience in a hospital setting with strong communication and organizational skills. | Job Title: Collections Representative Company Overview: Axelon Services Corporation is a leading provider of healthcare revenue cycle management solutions, dedicated to helping hospitals and healthcare providers optimize their financial performance. With a strong commitment to innovation and client satisfaction, Axelon Services Corporation partners with healthcare organizations to streamline collections and improve cash flow. Role Overview: As a Collections Representative at Axelon Services Corporation, you will play a critical role in managing hospital accounts receivable by effectively collecting outstanding payments. Your expertise in hospital collections will help ensure timely revenue recovery and support the financial health of our client institutions. What You'll Do: - You will manage and follow up on outstanding hospital accounts to ensure timely payment. - You will communicate professionally with patients, insurance companies, and hospital staff to resolve billing issues. - You will analyze account information to identify discrepancies and resolve payment disputes. - You will maintain accurate records of collection activities and update account statuses. - You will collaborate with internal teams to improve collection processes and patient satisfaction. - You will adhere to all regulatory and compliance guidelines related to healthcare collections. - You will provide regular reports on collection status and performance metrics. What You Bring: - You have at least 3 years of recent collections experience specifically in a hospital setting. - You possess strong knowledge of hospital billing systems and healthcare reimbursement processes. - You have excellent communication and negotiation skills. - You are detail-oriented with strong organizational abilities. - You are proficient in using collections software and Microsoft Office applications. Bonus Points If You Have: - Experience with electronic health records (EHR) and hospital information systems. - Familiarity with healthcare compliance regulations such as HIPAA. - Previous experience working in a fast-paced healthcare environment. - Additional certifications in healthcare finance or collections. What We Offer: - We offer a competitive salary and potential for contract extension. - We offer a collaborative and supportive work environment. - We offer opportunities for professional development and training. - We offer comprehensive benefits including health insurance and paid time off. - We offer a convenient location in downtown Los Angeles with easy access to public transportation. Ready to Apply? Please submit your resume and cover letter to the Axelon Services Corporation careers portal or email hr@axelonservices.com with the subject line "Collections Representative Application." We look forward to reviewing your application and potentially welcoming you to our team.

Hospital Collections
Billing Systems
Healthcare Reimbursement
Communication
Negotiation
Organizational Skills
Collections Software
Microsoft Office
Posted 5 months ago
AS

Investment Services Specialist 1

Axelon Services CorporationAnywhereFull-time
View Job
Compensation$50K-65K a year

Reviewing and processing financial planning and new business submissions, reconciling discrepancies, and communicating pending issues to ensure compliance and accuracy. | 1-2 years of financial services experience, strong attention to detail, knowledge of financial planning processes, and effective communication skills. | Job Title: Investment Services Specialist 1 Company Overview: Axelon Services Corporation is a leading financial services firm dedicated to providing innovative investment solutions and exceptional client service. With a strong commitment to integrity and excellence, Axelon supports clients nationwide through cutting-edge technology and expert financial guidance. Role Overview: As an Investment Services Specialist 1, you will play a crucial role in ensuring the accuracy and completeness of financial planning and new business submissions. Your attention to detail and communication skills will help maintain smooth processing and resolution of client data and pending issues. What You'll Do: - You will review and process financial planning and new business submissions to ensure they meet company standards. - You will determine if submissions are in-good order or not-in-good order according to regulatory and company requirements. - You will reconcile discrepancies and communicate pending issues to relevant stakeholders promptly. - You will maintain accurate records of client data and submission statuses. - You will collaborate with internal teams to resolve submission issues efficiently. - You will support compliance by adhering to all regulatory guidelines and company policies. - You will assist in improving processes to enhance submission accuracy and turnaround times. What You Bring: - Minimum of 1-2 years of experience in financial services or investment operations. - Strong knowledge of financial planning processes and documentation requirements. - Excellent attention to detail and organizational skills. - Effective communication skills, both written and verbal. - Proficiency with financial software and Microsoft Office Suite. Bonus Points If You Have: - Experience working in a remote or virtual team environment. - Familiarity with regulatory compliance in the investment industry. - Prior experience with client data reconciliation and issue resolution. - Certification or coursework related to financial planning or investments. What We Offer: - We offer a fully remote work environment to support work-life balance. - We offer competitive salary and benefits packages. - We offer opportunities for professional development and career growth. - We offer a collaborative and inclusive company culture. - We offer flexible scheduling to accommodate your needs. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our careers portal at www.axelonservices.com/careers. We look forward to hearing from you!

Financial Planning
Client Data Management
Submission Processing
Issue Resolution
Regulatory Compliance
Communication Skills
Microsoft Office
Remote Work Experience
Posted 5 months ago
AS

Clinical - LTSS Service Care Manager

Axelon Services CorporationAnywhereFull-time
View Job
Compensation$60K-75K a year

Coordinate and manage comprehensive care plans for adults requiring long-term support, ensuring quality service delivery and client well-being. | Minimum 3 years clinical care management experience, licensed healthcare professional, strong coordination and communication skills, ability to work independently in remote settings. | Job Title: Clinical - LTSS Service Care Manager Company Overview: Axelon Services Corporation is a leading provider of healthcare solutions dedicated to improving the quality of life for individuals with long-term support needs. With a strong commitment to compassionate care and innovative service delivery, Axelon partners with communities across Texas to offer personalized support and resources. Role Overview: As a Clinical - LTSS Service Care Manager, you will play a vital role in coordinating and managing care for adults over the age of 21 who require long-term services and supports. Your focus will be on ensuring clients receive comprehensive, person-centered care that promotes independence and well-being. What You'll Do: - You will assess client needs and develop individualized care plans tailored to their unique health and social requirements. - You will coordinate with healthcare providers, community resources, and family members to facilitate seamless service delivery. - You will monitor client progress and adjust care plans as necessary to meet evolving needs. - You will provide education and support to clients and their families to empower informed decision-making. - You will document all care activities and maintain accurate records in compliance with regulatory standards. - You will participate in team meetings and collaborate with multidisciplinary professionals to optimize care outcomes. - You will respond promptly to client inquiries and emergencies, ensuring timely interventions. - You will contribute to quality improvement initiatives aimed at enhancing service effectiveness. What You Bring: - Minimum of 3 years of experience in clinical care management, preferably within long-term services and supports (LTSS). - Licensed healthcare professional credentials (e.g., RN, LCSW, or equivalent) required. - Strong knowledge of care coordination, case management, and community resources. - Excellent communication and interpersonal skills to engage effectively with clients and stakeholders. - Ability to work independently in a remote/field setting while managing multiple priorities. - Proficiency with electronic health records (EHR) and documentation systems. Bonus Points If You Have: - Experience working in Hidalgo County or familiarity with local healthcare networks. - Bilingual skills in English and Spanish to better serve the community. - Previous contract or remote work experience. - Certification in care management or related specialties. What We Offer: - We offer a competitive salary with potential for contract-to-hire transition. - We offer flexible remote and field work arrangements to support work-life balance. - We offer comprehensive benefits including health insurance, paid time off, and professional development opportunities. - We offer a supportive team environment committed to your growth and success. - We offer the chance to make a meaningful impact in the lives of vulnerable adults. Ready to Apply? Please submit your resume and cover letter through our online application portal or email careers@axelonservices.com with the subject line "Clinical - LTSS Service Care Manager Application." We look forward to hearing from you!

Clinical Care Management
Long-Term Services and Supports (LTSS)
Care Coordination
Case Management
Licensed Healthcare Professional
Electronic Health Records (EHR)
Communication Skills
Bilingual English-Spanish
Posted 5 months ago
AS

Outbound Customer Care Advocate - TCA

Axelon Services CorporationAnywhereFull-time
View Job
Compensation$18K-42K a year

Manage outbound customer communications and administrative tasks to support TCA operations while ensuring accuracy and compliance. | 1-2 years of administrative or customer service experience, proficiency in Microsoft Office, strong communication skills, and ability to commute to Warwick, RI office within 50 miles. | Job Title: Outbound Customer Care Advocate - TCA Company Overview: Axelon Services Corporation is a leading provider of customer service solutions, dedicated to delivering exceptional support and operational excellence. With a strong presence in the industry, Axelon prides itself on fostering a collaborative and growth-oriented work environment that values innovation and employee development. Role Overview: As an Outbound Customer Care Advocate - TCA, you will play a crucial role in supporting our operations by managing outbound communications and administrative tasks. This position is designed for detail-oriented individuals who thrive in a fast-paced environment and are committed to providing outstanding customer care. What You'll Do: - You will conduct outbound calls to customers to provide information and resolve inquiries. - You will manage and update customer records accurately using Microsoft Office tools. - You will assist in administrative tasks to support the TCA operations team. - You will collaborate with team members to ensure smooth workflow and customer satisfaction. - You will maintain compliance with company policies and procedures during all communications. - You will troubleshoot basic customer issues and escalate complex cases appropriately. - You will contribute to continuous improvement initiatives within the customer care process. What You Bring: - You have 1-2 years of experience in administrative or customer service roles. - You possess intermediate computer literacy and are proficient in Microsoft Office applications. - You have strong communication skills, both verbal and written. - You are detail-oriented with excellent organizational abilities. - You are able to commute to the Warwick, RI office and live within 50 miles. Bonus Points If You Have: - Experience in outbound customer care or call center environments. - Familiarity with CRM software and data entry best practices. - Ability to handle multiple tasks efficiently under pressure. - A proactive attitude towards problem-solving and teamwork. What We Offer: - We offer a competitive pay rate of up to $20 per hour. - We offer a supportive and inclusive workplace culture. - We offer opportunities for professional growth and skill development. - We offer flexible scheduling to help balance work and personal life. - We offer comprehensive training to ensure your success in the role. Ready to Apply? To join our team as an Outbound Customer Care Advocate - TCA, please submit your resume and a brief cover letter outlining your relevant experience to our HR department via the Axelon Services Corporation careers page. We look forward to hearing from you!

Microsoft Office
Customer Service
Administrative Support
Communication Skills
Data Entry
Problem Solving
CRM Software
Organizational Skills
Posted 5 months ago
AS

Customer Service Rep

Axelon Services CorporationAnywhereFull-time
View Job
Compensation$18K-20K a year

Provide timely and effective customer support through inbound inquiries, documentation, and collaboration while participating in training and occasional office visits. | 1-2 years of customer service experience, strong communication and problem-solving skills, located within 50 miles of Warwick, RI, and availability for in-person training and occasional office visits. | Job Title: Customer Service Representative Company Overview: Axelon Services Corporation is a leading provider of customer support solutions, dedicated to delivering exceptional service experiences to clients across various industries. With a strong commitment to innovation and employee development, Axelon fosters a collaborative and dynamic work environment. Role Overview: As a Customer Service Representative, you will be the frontline ambassador for Axelon, providing timely and effective support to customers. This role is designed for individuals who thrive in a fast-paced environment and are passionate about helping others. What You'll Do: - You will handle inbound customer inquiries with professionalism and empathy. - You will resolve customer issues efficiently while maintaining high satisfaction levels. - You will document customer interactions accurately in the system. - You will participate in training sessions held in person at the Warwick, RI office. - You will work remotely after training, with occasional office visits for system outages or special requests. - You will collaborate with team members to improve service processes. - You will maintain up-to-date knowledge of company products and services. What You Bring: - You have at least 1-2 years of experience in customer service or a related field. - You possess strong communication and problem-solving skills. - You are comfortable using computer systems and customer management software. - You are located within 50 miles of Warwick, RI, and can attend in-person training and occasional office visits. - You have a flexible schedule to accommodate training and occasional office requirements. Bonus Points If You Have: - Experience working in a remote customer service role. - Familiarity with CRM software and ticketing systems. - Bilingual abilities or additional language skills. - Previous experience in a fast-paced call center environment. What We Offer: - We offer competitive pay rates between $18 and $20 per hour. - We offer comprehensive training to set you up for success. - We offer a flexible remote work arrangement after training. - We offer opportunities for career growth and skill development. - We offer a supportive team culture focused on collaboration and respect. Ready to Apply? Please submit your resume and a brief cover letter outlining your relevant experience and why you are interested in joining Axelon Services Corporation. We look forward to hearing from you!

Customer Service
Communication
Problem Solving
CRM Software
Remote Work
Training
Team Collaboration
Posted 5 months ago
AS

Customer Service Representative

Axelon Services CorporationAnywhereFull-time
View Job
Compensation$40K-50K a year

Handle customer inquiries, resolve issues, document interactions, collaborate with teams, maintain product knowledge, contribute feedback, meet performance goals, and adapt to work settings. | 1-2 years customer service experience, strong communication, CRM proficiency, multitasking, problem-solving, and flexibility in work environment. | Job Title: Customer Service Representative Company Overview: Axelon Services Corporation is a leading provider of innovative business solutions, dedicated to delivering exceptional customer experiences across various industries. With a commitment to fostering a collaborative and inclusive work environment, Axelon Services empowers its employees to grow professionally while making a meaningful impact. Role Overview: As a Customer Service Representative at Axelon Services Corporation, you will be the frontline ambassador for our clients, ensuring customer satisfaction through effective communication and problem-solving. This role is designed for individuals who thrive in dynamic environments and are passionate about delivering top-tier service. What You'll Do: - You will handle inbound and outbound customer inquiries with professionalism and empathy. - You will resolve customer issues promptly, ensuring a positive experience. - You will document customer interactions accurately in the company’s CRM system. - You will collaborate with internal teams to address and escalate complex customer concerns. - You will maintain up-to-date knowledge of products, services, and company policies. - You will contribute to continuous improvement initiatives by providing customer feedback. - You will meet or exceed individual and team performance goals. - You will adapt to various work settings including on-site, hybrid, or remote as required. What You Bring: - Minimum of 1-2 years of experience in customer service or related roles. - Strong verbal and written communication skills. - Proficiency with CRM software and Microsoft Office Suite. - Ability to multitask and manage time effectively in a fast-paced environment. - Problem-solving skills with a customer-focused mindset. - Flexibility to work in different environments (on-site, hybrid, remote). Bonus Points If You Have: - Experience in contract-to-hire positions. - Familiarity with call center operations. - Bilingual abilities. - Previous experience in a technology or service-oriented industry. What We Offer: - We offer competitive compensation and opportunities for contract-to-hire transitions. - We offer flexible work arrangements to support work-life balance. - We offer comprehensive health, dental, and vision insurance plans. - We offer professional development and training programs. - We offer a supportive and inclusive company culture. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our careers portal at www.axelonservices.com/careers. We look forward to hearing from you!

Customer Service
CRM Software
Communication Skills
Problem Solving
Time Management
Microsoft Office
Bilingual (Preferred)
Posted 5 months ago
AS

Part Time Technical Data Center Operations Support

Axelon Services CorporationAnywhereFull-time
View Job
Compensation$40K-50K a year

Monitor and maintain data center systems, perform routine maintenance, troubleshoot technical issues, coordinate with on-call teams, document procedures, and support local travel as needed. | Minimum 2 years experience in data center operations or technical support, strong understanding of infrastructure, problem-solving skills, communication abilities, and schedule flexibility. | Job Title: Part Time Technical Data Center Operations Support Company Overview: Axelon Services Corporation is a leading provider of innovative IT solutions and managed services, dedicated to supporting businesses with reliable technology infrastructure. With a strong presence in Harrisburg, PA, we pride ourselves on delivering exceptional service and fostering a collaborative work environment. Role Overview: As a Part Time Technical Data Center Operations Support team member, you will play a crucial role in maintaining the operational integrity of our data center facilities. Under limited supervision, you will ensure smooth day-to-day operations, support technical troubleshooting, and assist with system monitoring to uphold service excellence. What You'll Do: - You will monitor data center systems and infrastructure to ensure optimal performance and uptime. - You will perform routine maintenance and operational tasks to support data center functionality. - You will assist in troubleshooting technical issues and escalate when necessary. - You will coordinate with on-call teams and provide support during scheduled shifts. - You will document operational procedures and incident reports accurately. - You will support local travel requirements to various sites as needed. - You will adhere to safety and compliance standards within the data center environment. What You Bring: - You bring at least 2 years of experience in data center operations or technical support roles. - You have a solid understanding of data center infrastructure, including hardware, networking, and power systems. - You possess strong problem-solving skills and the ability to work independently with limited supervision. - You have excellent communication skills to effectively collaborate with team members and stakeholders. - You are flexible to work a rotating schedule of 2 to 3 days per week, including on-call availability. Bonus Points If You Have: - Experience with monitoring tools and data center management software. - Certifications such as CompTIA Server+, ITIL, or similar. - Previous experience supporting multiple local sites or travel readiness. - Familiarity with safety protocols and compliance standards in technical environments. What We Offer: - We offer a flexible part-time schedule to support work-life balance. - We offer competitive compensation and opportunities for professional growth. - We offer a collaborative and inclusive workplace culture. - We offer access to ongoing training and certification support. - We offer the chance to work with cutting-edge technology in a dynamic environment. Ready to Apply? Please submit your resume and a brief cover letter outlining your relevant experience to our HR department at careers@axelonservices.com. We look forward to hearing from you!

Data Center Operations
Technical Support
System Monitoring
Troubleshooting
Networking
Power Systems
Communication Skills
Problem-Solving
Posted 5 months ago
AS

Collections Representative

Axelon Services CorporationAnywhereFull-time
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Compensation$50K-60K a year

Manage hospital accounts receivable by collecting outstanding payments, resolving billing issues, and maintaining accurate records while adhering to compliance guidelines. | Minimum 3 years of recent collections experience in a hospital setting with strong knowledge of billing systems, excellent communication, and proficiency in collections software. | Job Title: Collections Representative Company Overview: Axelon Services Corporation is a leading provider of healthcare revenue cycle management solutions, dedicated to helping hospitals and healthcare providers optimize their financial performance. With a strong presence in Los Angeles, we pride ourselves on delivering innovative and compliant services that support the healthcare industry’s evolving needs. Role Overview: As a Collections Representative at Axelon Services Corporation, you will play a critical role in managing hospital accounts receivable by effectively collecting outstanding payments. This position requires a detail-oriented professional with a strong background in hospital collections to ensure timely and accurate resolution of patient and insurance balances. What You'll Do: - You will manage and follow up on hospital accounts receivable to ensure timely collections. - You will communicate professionally with patients, insurance companies, and hospital staff to resolve billing issues. - You will analyze account information to identify discrepancies and resolve payment disputes. - You will maintain accurate records of collection activities and update account statuses. - You will collaborate with internal teams to improve collection processes and patient satisfaction. - You will adhere to all regulatory and compliance guidelines related to healthcare collections. - You will provide regular reports on collection status and performance metrics. What You Bring: - You have at least 3 years of recent collections experience specifically in a hospital setting. - You possess strong knowledge of hospital billing systems and healthcare revenue cycle processes. - You have excellent communication and negotiation skills. - You are detail-oriented with strong organizational abilities. - You are proficient in using collections software and Microsoft Office applications. Bonus Points If You Have: - Experience working with electronic health records (EHR) systems. - Familiarity with healthcare compliance regulations such as HIPAA. - Previous experience in a fast-paced hospital environment. - Additional certifications related to healthcare collections or revenue cycle management. What We Offer: - We offer a competitive salary and potential for contract extension. - We offer a professional work environment located in downtown Los Angeles. - We offer opportunities for skill development and career growth. - We offer comprehensive onboarding and ongoing support. - We offer a collaborative team culture focused on excellence. Ready to Apply? Please submit your resume and cover letter to our HR department at careers@axelonservices.com with the subject line "Collections Representative Application." We look forward to reviewing your application and potentially welcoming you to our team.

Hospital Collections
Accounts Receivable
Billing Systems
Healthcare Revenue Cycle
Communication
Negotiation
Organizational Skills
Collections Software
Microsoft Office
Posted 5 months ago
AS

Investment Services Specialist 1

Axelon Services CorporationAnywhereFull-time
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Compensation$50K-65K a year

Review and process financial planning and new business client data to ensure submissions meet company standards and resolve any discrepancies. | 1-2 years experience in financial services or related fields, strong attention to detail, communication skills, and proficiency with Microsoft Office. | Job Title: Investment Services Specialist 1 Company Overview: Axelon Services Corporation is a leading financial services firm dedicated to providing innovative investment solutions and exceptional client service. With a strong commitment to integrity and excellence, Axelon supports clients nationwide through cutting-edge technology and expert financial guidance. Role Overview: As an Investment Services Specialist 1, you will play a crucial role in ensuring the accuracy and completeness of financial planning and new business submissions. Your attention to detail and communication skills will help maintain smooth processing and resolution of client data issues. What You'll Do: - You will review and process financial planning and new business client data to ensure submissions meet company standards. - You will determine if submissions are in-good order or not-in-good order according to regulatory and company requirements. - You will reconcile discrepancies and communicate pending issues to relevant stakeholders promptly. - You will collaborate with internal teams to resolve client data and submission problems efficiently. - You will maintain accurate records of processed submissions and follow up on outstanding items. - You will support continuous improvement initiatives to enhance processing workflows and client satisfaction. - You will stay updated on industry regulations and company policies affecting submission processing. What You Bring: - Minimum of 1-2 years experience in financial services, investment operations, or related fields. - Strong knowledge of financial planning processes and investment product documentation. - Excellent attention to detail and organizational skills. - Effective communication skills, both written and verbal, to liaise with clients and internal teams. - Proficiency with Microsoft Office Suite and financial software platforms. Bonus Points If You Have: - Experience working in a remote or virtual team environment. - Familiarity with regulatory compliance standards in the financial industry. - Prior experience with client data reconciliation and issue resolution. - Certification or coursework in financial planning or investment services. What We Offer: - We offer a fully remote work environment to support work-life balance. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional development and career growth. - We offer a collaborative and inclusive company culture focused on employee well-being. - We offer flexible scheduling to accommodate diverse lifestyles and commitments. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our careers portal at www.axelonservices.com/careers. We look forward to learning how you can contribute to our team!

Financial planning
Client data processing
Submission review
Issue reconciliation
Communication skills
Microsoft Office
Regulatory compliance
Remote work experience
Posted 5 months ago
AS

Clinical - LTSS Service Care Manager

Axelon Services CorporationAnywhereFull-time
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Compensation$60K-75K a year

Coordinate and manage long-term services and supports for adults over 21, including client assessments, care planning, service coordination, and documentation. | Minimum 3 years clinical case management experience, valid nursing license, knowledge of LTSS programs, strong communication skills, and ability to work remotely in Hidalgo County, TX. | Job Title: Clinical - LTSS Service Care Manager Company Overview: Axelon Services Corporation is a leading provider of healthcare solutions dedicated to improving the quality of life for individuals requiring long-term care and support services. With a strong commitment to compassionate care and innovative service delivery, Axelon partners with communities across Texas to ensure personalized and effective healthcare management. Role Overview: As a Clinical - LTSS Service Care Manager, you will play a critical role in coordinating and managing long-term services and supports for adults over the age of 21. Your focus will be on delivering high-quality care plans that meet the unique needs of each client, ensuring their health and well-being in a community-based setting. What You'll Do: - You will conduct comprehensive assessments of clients’ health and social needs to develop individualized care plans. - You will coordinate with healthcare providers, families, and community resources to facilitate seamless service delivery. - You will monitor client progress and adjust care plans as necessary to achieve optimal outcomes. - You will provide education and support to clients and their families regarding available services and care options. - You will maintain accurate and timely documentation in compliance with regulatory standards. - You will participate in interdisciplinary team meetings to advocate for client needs and improve care strategies. - You will manage caseloads efficiently while ensuring high-quality service and client satisfaction. - You will respond promptly to client inquiries and emergencies, providing professional and empathetic support. What You Bring: - You have a minimum of 3 years of experience in clinical case management or a related healthcare role. - You hold a valid nursing license (RN or LPN) or relevant clinical certification. - You possess strong knowledge of long-term services and supports (LTSS) programs and regulations. - You demonstrate excellent communication and interpersonal skills to engage effectively with clients and multidisciplinary teams. - You are proficient in electronic health records (EHR) systems and documentation practices. - You have the ability to work independently in a remote/field setting within Hidalgo County, TX. Bonus Points If You Have: - Experience working with Medicaid or Medicare populations. - Bilingual skills in English and Spanish to better serve the local community. - Previous contract or remote work experience in healthcare. - Familiarity with community-based healthcare resources and social services. What We Offer: - We offer a competitive salary commensurate with experience. - We offer flexible remote and field work arrangements to support work-life balance. - We offer opportunities for professional development and career advancement. - We offer comprehensive health benefits including medical, dental, and vision coverage. - We offer a supportive team environment committed to employee well-being and success. Ready to Apply? To join Axelon Services Corporation as a Clinical - LTSS Service Care Manager, please submit your resume and cover letter through our online application portal or email careers@axelonservices.com. We look forward to welcoming you to our team!

Clinical Case Management
Nursing License (RN or LPN)
Long-Term Services and Supports (LTSS)
Electronic Health Records (EHR)
Client Assessment
Care Coordination
Communication Skills
Bilingual English-Spanish
Posted 5 months ago
AS

Outbound Customer Care Advocate - TCA

Axelon Services CorporationAnywhereFull-time
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Compensation$35K-42K a year

Manage outbound customer communications and perform administrative tasks to support operational efficiency. | 1-2 years of administrative experience, proficiency in Microsoft Office, strong communication skills, and ability to commute to Warwick, RI office. | Job Title: Outbound Customer Care Advocate - TCA Company Overview: Axelon Services Corporation is a leading provider of customer service solutions, dedicated to delivering exceptional support and operational excellence. With a strong presence in the industry, Axelon prides itself on fostering a collaborative and growth-oriented work environment. Role Overview: As an Outbound Customer Care Advocate - TCA, you will play a vital role in supporting our operations by managing outbound communications and administrative tasks. This position is essential in ensuring customer satisfaction and operational efficiency within our Warwick, RI office. What You'll Do: - You will conduct outbound calls to customers to provide information and resolve inquiries. - You will manage and update customer records accurately using Microsoft Office tools. - You will assist with administrative duties to support daily operational workflows. - You will collaborate with team members to improve customer care processes. - You will maintain a high level of professionalism and customer service in all interactions. - You will ensure compliance with company policies and procedures. - You will report operational issues and suggest improvements to management. What You Bring: - You have 1-2 years of experience in administrative or customer service roles. - You possess intermediate computer literacy and proficiency in Microsoft Office. - You have strong communication and interpersonal skills. - You are detail-oriented and able to manage multiple tasks efficiently. - You are able to commute to the Warwick, RI office and live within 50 miles. Bonus Points If You Have: - Experience in outbound customer care or call center environments. - Familiarity with CRM software and data entry best practices. - Ability to work independently and as part of a team. - Previous experience in a fast-paced operational setting. What We Offer: - We offer competitive pay up to $20 per hour. - We offer a supportive and inclusive workplace culture. - We offer opportunities for professional development and growth. - We offer a stable work environment with consistent scheduling. - We offer access to employee wellness programs and resources. Ready to Apply? Please submit your resume and a brief cover letter outlining your relevant experience to our HR department at careers@axelonservices.com. We look forward to hearing from you!

Microsoft Office
Customer Service
Administrative Support
Communication Skills
Data Entry
CRM Software
Posted 5 months ago
AS

Customer Service Representative

Axelon Services CorporationAnywhereFull-time
View Job
Compensation$40K-50K a year

Handle customer inquiries, resolve issues, document interactions, collaborate with teams, maintain product knowledge, contribute to improvements, meet performance goals, and adapt to communication channels. | 1-2 years customer service experience, strong communication, CRM proficiency, multitasking, problem-solving, and flexibility in work location. | Job Title: Customer Service Representative Company Overview: Axelon Services Corporation is a leading provider of innovative business solutions, dedicated to delivering exceptional customer experiences across various industries. With a commitment to fostering a collaborative and inclusive work environment, Axelon Services empowers its employees to grow professionally while making a meaningful impact. Role Overview: As a Customer Service Representative at Axelon Services Corporation, you will be the frontline ambassador for our clients, ensuring customer satisfaction through effective communication and problem-solving. This role is designed for individuals who thrive in dynamic environments and are passionate about delivering top-tier service. What You'll Do: - You will handle inbound and outbound customer inquiries with professionalism and empathy. - You will resolve customer issues promptly, ensuring a positive experience. - You will document customer interactions accurately in the company’s CRM system. - You will collaborate with internal teams to address and escalate complex issues. - You will maintain up-to-date knowledge of products, services, and company policies. - You will contribute to continuous improvement initiatives by providing customer feedback. - You will meet or exceed individual and team performance goals. - You will adapt to various communication channels including phone, email, and chat. What You Bring: - Minimum of 1-2 years of experience in a customer service role. - Strong verbal and written communication skills. - Proficiency with CRM software and Microsoft Office Suite. - Ability to multitask and manage time effectively in a fast-paced environment. - Problem-solving skills with a customer-centric approach. - Flexibility to work on-site, hybrid, or remote depending on location. Bonus Points If You Have: - Experience in contract-to-hire positions. - Familiarity with call center operations. - Bilingual abilities. - Previous experience in a technology or service-oriented industry. What We Offer: - We offer competitive salary and benefits packages. - We offer flexible work arrangements including remote options. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive company culture. - We offer access to wellness programs and employee assistance resources. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our careers portal at www.axelonservices.com/careers. We look forward to hearing from you!

Customer Service
CRM Software
Communication Skills
Problem Solving
Time Management
Microsoft Office
Multitasking
Bilingual
Posted 5 months ago
AS

Customer Service Rep

Axelon Services CorporationAnywhereFull-time
View Job
Compensation$18K-20K a year

Provide timely and effective customer support through multiple channels, participate in training, and collaborate with the team to enhance service quality. | 1-2 years of customer service experience, strong communication skills, CRM proficiency, located within 50 miles of Warwick, RI, and availability for in-person training and occasional office work. | Job Title: Customer Service Representative Company Overview: Axelon Services Corporation is a leading provider of customer support solutions, dedicated to delivering exceptional service experiences to clients across various industries. With a strong commitment to innovation and employee development, Axelon fosters a collaborative and dynamic work environment. Role Overview: As a Customer Service Representative, you will be the frontline ambassador for Axelon, providing timely and effective support to customers. This role is designed for individuals who thrive in a fast-paced environment and are passionate about helping others. What You'll Do: - You will handle inbound customer inquiries via phone, email, and chat with professionalism and empathy. - You will resolve customer issues efficiently, ensuring high satisfaction and retention. - You will document all interactions accurately in the company’s CRM system. - You will participate in training sessions held in person at the Warwick, RI office. - You will be available to work remotely after training, with occasional in-office presence for system outages or special requests. - You will collaborate with team members and management to improve service processes. - You will maintain up-to-date knowledge of company products and services. What You Bring: - You have at least 1-2 years of experience in customer service or a related field. - You possess excellent communication skills, both verbal and written. - You are comfortable using CRM software and other customer support tools. - You demonstrate strong problem-solving abilities and patience. - You are located within 50 miles of Warwick, RI, and can attend in-person training and occasional office days. Bonus Points If You Have: - Experience working in a remote customer service role. - Familiarity with technical support or troubleshooting. - Bilingual abilities or multilingual skills. - Previous experience in a fast-paced call center environment. What We Offer: - We offer competitive hourly pay ranging from $18 to $20. - We offer comprehensive training to set you up for success. - We offer a flexible remote work arrangement after training. - We offer opportunities for career growth and skill development. - We offer a supportive team culture focused on collaboration and respect. Ready to Apply? Please submit your resume and a brief cover letter outlining your relevant experience and why you are interested in joining Axelon Services Corporation. We look forward to hearing from you!

Customer Service
Communication
CRM Software
Problem Solving
Remote Work
Training
Technical Support
Bilingual
Posted 5 months ago

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