Axelon Services Corporation

Compensation

Full Description

Job Title: Outbound Customer Care Advocate - TCA Company Overview: Axelon Services Corporation is a leading provider of customer service solutions, dedicated to delivering exceptional support and operational excellence. With a strong presence in the industry, Axelon prides itself on fostering a collaborative and growth-oriented work environment. Role Overview: As an Outbound Customer Care Advocate - TCA, you will play a vital role in supporting our operations by managing outbound communications and administrative tasks. This position is designed for individuals who are detail-oriented and customer-focused, contributing to the overall efficiency and success of our team. What You'll Do: - You will conduct outbound calls to customers to provide information and support. - You will manage and update customer records accurately in our systems. - You will assist with various administrative duties to support daily operations. - You will collaborate with team members to ensure seamless communication and workflow. - You will utilize Microsoft Office tools to prepare reports and documentation. - You will maintain a high level of professionalism and customer service in all interactions. - You will adhere to company policies and procedures to ensure compliance. What You Bring: - You have 1-2 years of experience in administrative or customer service roles. - You possess intermediate computer literacy and are proficient in Microsoft Office. - You have strong communication skills, both verbal and written. - You are detail-oriented with excellent organizational abilities. - You are able to commute to the Warwick, RI office and live within 50 miles. Bonus Points If You Have: - Experience in outbound customer care or call center environments. - Familiarity with CRM software and data entry best practices. - Ability to multitask and manage time effectively in a fast-paced setting. - Previous experience working in a team-oriented environment. What We Offer: - We offer a competitive pay rate of up to $20 per hour. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive workplace culture. - We offer flexible scheduling options to accommodate your needs. - We offer comprehensive training to help you succeed in your role. Ready to Apply? Please submit your resume and a brief cover letter outlining your qualifications and interest in the Outbound Customer Care Advocate - TCA position at Axelon Services Corporation. We look forward to hearing from you!