HCLTech

Provide on-site technical support and act as liaison between remote IT teams and physical data center infrastructure to ensure smooth operations. | 5-10 years experience in data center operations or IT infrastructure support with strong technical and communication skills. | Job Title: Data Center Analyst Company Overview: HCLTech is a global technology company specializing in IT services and consulting, with a strong focus on innovation and customer-centric solutions. With a presence in over 50 countries, HCLTech partners with leading enterprises to drive digital transformation and operational excellence. Role Overview: As a Data Center Analyst at HCLTech, you will serve as the critical on-site technical support for IT infrastructure within data centers or colocation facilities. Acting as the hands and eyes for remote IT teams, you ensure seamless operation and maintenance of data center environments. What You'll Do: - You will provide on-site technical support for hardware installation, troubleshooting, and maintenance within data centers. - You will act as the liaison between remote IT teams and physical infrastructure, ensuring clear communication and timely issue resolution. - You will perform routine inspections and audits to maintain data center operational standards. - You will manage and document all service requests and incidents accurately. - You will assist in coordinating equipment moves, adds, and changes within the data center. - You will ensure compliance with safety and security protocols at all times. - You will support disaster recovery and backup procedures as needed. - You will collaborate with cross-functional teams to optimize data center performance. What You Bring: - 5-10 years of experience in data center operations or IT infrastructure support. - Strong knowledge of data center hardware, networking, and cabling standards. - Proficiency in troubleshooting hardware and software issues in a data center environment. - Excellent communication skills to effectively coordinate with remote teams and vendors. - Ability to work independently and manage multiple tasks in a fast-paced environment. Bonus Points If You Have: - Certifications such as CompTIA Server+, Cisco CCNA, or Data Center Certified Associate. - Experience with cloud infrastructure and virtualization technologies. - Familiarity with ITIL processes and service management tools. - Previous experience working in colocation or multi-tenant data center facilities. What We Offer: - We offer competitive salary and comprehensive health benefits. - We offer opportunities for professional growth and certification support. - We offer a collaborative and inclusive work environment. - We offer flexible work schedules and remote work options when applicable. - We offer access to cutting-edge technology and tools. Ready to Apply? Please submit your resume and cover letter through our careers portal at www.hcltech.com/careers. We look forward to learning how you can contribute to our team.

Provide high-quality on-site technical support and customer service, including diagnosing, repairing, and maintaining equipment. | Minimum 3 years of experience as a Field Service or Support Technician with strong technical and customer service skills. | Job Title: Field Service Technician Company Overview: HCLTech is a global technology company specializing in IT services and consulting. With a strong commitment to innovation and customer satisfaction, we deliver cutting-edge solutions to clients across various industries worldwide. Our collaborative culture fosters growth and excellence. Role Overview: As a Field Service Technician at HCLTech, you will be a vital part of our Field Service Operations team, providing high-quality technical support and exceptional customer service. Your role involves direct interaction with end users and peers to ensure timely and effective resolution of technical issues. What You'll Do: - You will diagnose and resolve hardware and software issues on-site with professionalism and efficiency. - You will install, maintain, and repair equipment to ensure optimal performance. - You will provide timely updates and clear communication to customers and internal teams. - You will document service activities accurately and maintain detailed records. - You will collaborate with cross-functional teams to escalate and resolve complex technical problems. - You will ensure compliance with company policies and safety standards during all service activities. - You will participate in ongoing training to stay current with emerging technologies and best practices. What You Bring: - Minimum of 3 years of experience as a Field Service or Support Technician. - Strong technical expertise in troubleshooting hardware and software issues. - Excellent customer service and communication skills. - Ability to work independently and manage time effectively in a fast-paced environment. - Proficiency with diagnostic tools and service management software. Bonus Points If You Have: - Experience with network configuration and support. - Certifications such as CompTIA A+, Network+, or equivalent. - Familiarity with ITIL processes and service delivery standards. - Ability to train and mentor junior technicians. What We Offer: - We offer competitive salary and comprehensive benefits package. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive work environment. - We offer access to the latest tools and technologies. - We offer flexible work arrangements to support work-life balance. Ready to Apply? Please submit your resume and cover letter through our careers portal at www.hcltech.com/careers. We look forward to welcoming you to our team!

Provide on-site technical support for IT infrastructure in data centers, acting as liaison for remote teams and ensuring operational efficiency. | 5-10 years experience in data center operations with strong technical and communication skills, and familiarity with safety standards. | Job Title: Data Center Analyst Company Overview: HCLTech is a global technology company specializing in IT services and consulting, with a strong focus on innovation and customer-centric solutions. With a presence in over 50 countries, HCLTech is committed to delivering cutting-edge technology services that empower businesses to transform and grow. Role Overview: As a Data Center Analyst at HCLTech, you will serve as the critical on-site technical support specialist within data centers or colocation facilities. You will act as the hands and eyes for remote IT teams, ensuring seamless operation and maintenance of IT infrastructure to support business continuity. What You'll Do: - You will provide on-site technical support for IT infrastructure, including servers, networking equipment, and storage systems. - You will act as the primary liaison between remote IT teams and the physical data center environment. - You will perform hardware installations, replacements, and troubleshooting to maintain optimal system performance. - You will monitor data center operations to identify and resolve issues proactively. - You will document all activities and incidents accurately to maintain compliance and operational transparency. - You will collaborate with cross-functional teams to support data center projects and upgrades. - You will ensure adherence to safety and security protocols within the data center. - You will assist in capacity planning and resource management to optimize data center efficiency. What You Bring: - 5-10 years of experience in data center operations or IT infrastructure support. - Strong knowledge of server hardware, networking equipment, and storage technologies. - Proficiency in troubleshooting hardware and connectivity issues in a data center environment. - Excellent communication skills to effectively coordinate with remote teams and stakeholders. - Ability to work independently and manage multiple tasks in a fast-paced environment. - Familiarity with data center safety standards and compliance requirements. Bonus Points If You Have: - Certifications such as CompTIA Server+, Cisco CCNA, or similar. - Experience with colocation facilities and multi-vendor environments. - Knowledge of automation tools and scripting for data center operations. - Previous experience in a Smart Hands Support role. What We Offer: - We offer competitive salary and comprehensive health benefits. - We offer opportunities for professional growth and continuous learning. - We offer a collaborative and inclusive work environment. - We offer flexible work schedules and support for work-life balance. - We offer access to cutting-edge technology and tools. Ready to Apply? To apply, please submit your resume and cover letter through our careers page at www.hcltech.com/careers or email your application to careers@hcltech.com. We look forward to hearing from you!

Provide on-site technical support and maintenance, troubleshoot and resolve issues, communicate with customers, document service activities, collaborate with team members, ensure compliance, and participate in training. | Minimum 3 years experience as Field Service or Support Technician with strong technical expertise, customer service skills, and ability to work independently. | Job Title: Field Service Technician Company Overview: HCLTech is a global technology company specializing in IT services and consulting, committed to delivering innovative solutions that drive business transformation. With a strong focus on customer satisfaction and technical excellence, HCLTech supports clients across various industries worldwide. Role Overview: As a Field Service Technician at HCLTech, you will be a vital part of the Field Service Operations team, providing high-quality technical support and exceptional customer service. Your role involves direct interaction with end users and peers to ensure timely and effective resolution of technical issues. What You'll Do: - You will provide on-site technical support and maintenance for hardware and software systems. - You will troubleshoot and resolve technical issues promptly to minimize downtime. - You will communicate effectively with customers to understand their needs and provide clear solutions. - You will document service activities and maintain accurate records of repairs and maintenance. - You will collaborate with team members to share knowledge and improve service delivery. - You will ensure compliance with company policies and safety standards during all service activities. - You will participate in ongoing training to stay updated with the latest technologies and best practices. What You Bring: - Minimum of 3 years of experience as a Field Service or Support Technician. - Strong technical expertise in hardware and software troubleshooting. - Excellent customer service and communication skills. - Ability to work independently and manage time effectively. - Proficiency in documenting technical issues and solutions. Bonus Points If You Have: - Experience with network configuration and support. - Certifications such as CompTIA A+, Network+, or equivalent. - Familiarity with remote support tools and ticketing systems. - Ability to handle multiple service requests in a fast-paced environment. What We Offer: - We offer competitive salary and benefits packages. - We offer opportunities for professional growth and development. - We offer a supportive and collaborative work environment. - We offer access to the latest tools and technologies. - We offer flexible work schedules to promote work-life balance. Ready to Apply? To join our dynamic team at HCLTech, please submit your resume and cover letter through our careers portal or email them directly to our recruitment team. We look forward to hearing from you!

Provide on-site technical support for IT infrastructure in data centers, acting as liaison for remote teams and ensuring operational excellence. | 5-10 years experience in data center operations with strong technical and communication skills. | Job Title: Data Center Analyst Company Overview: HCLTech is a global technology company specializing in IT services and consulting, with a strong focus on innovation and customer-centric solutions. With a presence in over 50 countries, HCLTech is committed to delivering cutting-edge technology services that empower businesses to transform and grow. Role Overview: As a Data Center Analyst at HCLTech, you will serve as the critical on-site technical support specialist within data centers or colocation facilities. Acting as the hands and eyes for remote IT teams, you will ensure seamless operation and maintenance of IT infrastructure, supporting business continuity and operational excellence. What You'll Do: - You will provide on-site technical support for IT infrastructure, including servers, networking equipment, and storage systems. - You will act as the primary liaison between remote IT teams and the physical data center environment. - You will perform hardware installations, replacements, and troubleshooting to maintain optimal system performance. - You will monitor and report on data center operations, identifying and resolving issues proactively. - You will assist in maintaining data center security protocols and compliance standards. - You will coordinate with vendors and service providers to ensure timely resolution of technical issues. - You will document all activities and incidents accurately to support audit and operational requirements. - You will participate in continuous improvement initiatives to enhance data center efficiency and reliability. What You Bring: - 5-10 years of experience in data center operations or IT infrastructure support. - Strong knowledge of server hardware, networking equipment, and storage technologies. - Experience with troubleshooting and resolving hardware and connectivity issues. - Ability to work independently and communicate effectively with remote teams. - Familiarity with data center security and compliance standards. - Proficiency in documenting technical procedures and incident reports. Bonus Points If You Have: - Certifications such as CompTIA Server+, Cisco CCNA, or similar. - Experience working in colocation or multi-tenant data center environments. - Knowledge of automation tools and monitoring software. - Previous experience in vendor management and coordination. What We Offer: - We offer competitive salary and comprehensive health benefits. - We offer opportunities for professional growth and certification support. - We offer a collaborative and inclusive work environment. - We offer flexible work schedules and remote work options when applicable. - We offer access to cutting-edge technology and tools. Ready to Apply? Please submit your resume and cover letter through our careers portal at www.hcltech.com/careers. We look forward to learning how you can contribute to our team as a Data Center Analyst.

Provide on-site technical support and maintenance, troubleshoot and resolve issues, communicate with end users, document service activities, collaborate with teams, ensure compliance, and participate in training. | Minimum 3 years of field service or support technician experience, strong technical and customer service skills, ability to work independently, and proficiency in documentation and diagnostic tools. | Job Title: Field Service Technician Company Overview: HCLTech is a global technology company committed to delivering innovative IT solutions and services to clients across various industries. With a strong focus on customer satisfaction and technological excellence, we empower businesses to achieve their digital transformation goals. Role Overview: As a Field Service Technician at HCLTech, you will play a critical role in providing high-quality technical support and service to our clients. You will be the frontline representative, ensuring timely resolution of issues and maintaining excellent customer relationships. What You'll Do: - You will provide on-site technical support and maintenance for hardware and software systems. - You will troubleshoot and resolve technical issues efficiently to minimize downtime. - You will communicate effectively with end users to understand and address their concerns. - You will document service activities and maintain accurate records of repairs and installations. - You will collaborate with peers and other technical teams to escalate and resolve complex problems. - You will ensure compliance with company policies and safety standards during all service operations. - You will participate in continuous training to stay updated with the latest technologies and service techniques. What You Bring: - Minimum of 3 years of experience in field services or as a support technician. - Strong technical expertise in hardware and software troubleshooting. - Excellent customer service and communication skills. - Ability to work independently and manage time effectively. - Proficiency in documenting service reports and using diagnostic tools. Bonus Points If You Have: - Experience with network configuration and support. - Certifications such as CompTIA A+, Network+, or equivalent. - Familiarity with remote support tools and ticketing systems. - Ability to train and mentor junior technicians. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive work environment. - We offer flexible work schedules to promote work-life balance. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our careers portal at www.hcltech.com/careers. We look forward to having you join our dynamic team!

Provide on-site technical support for IT infrastructure in data centers, acting as liaison for remote teams, performing hardware installations and troubleshooting, monitoring systems, and ensuring security compliance. | 5-10 years experience in data center operations or IT infrastructure support, strong technical knowledge, excellent communication, and ability to manage multiple tasks independently. | Job Title: Data Center Analyst Company Overview: HCLTech is a global technology company specializing in IT services and consulting, committed to delivering innovative solutions that drive business transformation. With a strong presence in Detroit, MI, we pride ourselves on fostering a collaborative and dynamic work environment that empowers our employees to excel and grow. Role Overview: As a Data Center Analyst at HCLTech, you will serve as the critical on-site technical support for our IT infrastructure within data centers and colocation facilities. Acting as the hands and eyes for remote IT teams, you will ensure seamless operations and rapid issue resolution to maintain optimal data center performance. What You'll Do: - You will provide on-site technical support for IT infrastructure, including servers, networking equipment, and storage systems. - You will act as the primary liaison between remote IT teams and the physical data center environment. - You will perform hardware installations, replacements, and troubleshooting to minimize downtime. - You will monitor data center systems and report any anomalies or issues promptly. - You will assist in maintaining data center security protocols and compliance standards. - You will document all activities and incidents accurately for audit and operational purposes. - You will collaborate with cross-functional teams to support ongoing projects and upgrades. - You will participate in emergency response and disaster recovery efforts as needed. What You Bring: - 5-10 years of experience in data center operations or IT infrastructure support. - Strong knowledge of server hardware, networking equipment, and storage technologies. - Proficiency in troubleshooting and resolving hardware and connectivity issues. - Excellent communication skills to effectively coordinate with remote teams and stakeholders. - Ability to work independently and manage multiple tasks in a fast-paced environment. - Familiarity with data center security and compliance standards. Bonus Points If You Have: - Certifications such as CompTIA Server+, Cisco CCNA, or similar. - Experience with colocation facilities and multi-vendor environments. - Knowledge of scripting or automation tools to streamline data center operations. - Previous experience in emergency response or disaster recovery planning. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive workplace culture that values innovation. - We offer flexible work schedules and paid time off to support work-life balance. - We offer access to cutting-edge technology and tools to enhance your work experience. Ready to Apply? To join our team as a Data Center Analyst, please submit your resume and cover letter through our careers page at www.hcltech.com/careers. We look forward to hearing from you!

Provide high-quality on-site technical support and customer service to resolve hardware and software issues efficiently. | Minimum 3 years of experience as a Field Service or Support Technician with strong technical and customer service skills. | Job Title: Field Service Technician Company Overview: HCLTech is a global technology company committed to delivering innovative IT solutions and services to clients across various industries. With a strong focus on customer satisfaction and technological excellence, we empower businesses to achieve their digital transformation goals. Role Overview: As a Field Service Technician at HCLTech, you will play a critical role in providing high-quality technical support and service to our clients. You will be the frontline representative, ensuring timely and effective resolution of technical issues while maintaining excellent customer relationships. What You'll Do: - You will respond promptly to service requests and provide on-site technical support to end users. - You will diagnose, troubleshoot, and resolve hardware and software issues efficiently. - You will install, configure, and maintain IT equipment and systems at client locations. - You will document service activities and maintain accurate records of work performed. - You will collaborate with internal teams to escalate and resolve complex technical problems. - You will provide training and guidance to end users on equipment usage and best practices. - You will ensure compliance with company policies and safety standards during all service activities. - You will contribute to continuous improvement initiatives to enhance service delivery. What You Bring: - Minimum of 3 years of experience as a Field Service or Support Technician. - Strong technical expertise in hardware, software, and network troubleshooting. - Excellent customer service and communication skills. - Ability to work independently and manage time effectively in a fast-paced environment. - Proficiency with diagnostic tools and service management software. - Valid driver’s license and willingness to travel frequently to client sites. Bonus Points If You Have: - Certifications such as CompTIA A+, Network+, or equivalent. - Experience with enterprise IT environments and diverse technology platforms. - Knowledge of safety protocols and compliance standards in field service operations. - Additional language skills to support diverse client bases. What We Offer: - We offer competitive salary and comprehensive benefits package. - We offer opportunities for professional growth and career advancement. - We offer a supportive and inclusive work environment. - We offer access to the latest tools and technologies to perform your job effectively. - We offer flexible work schedules to promote work-life balance. Ready to Apply? To join our dynamic team at HCLTech, please submit your resume and cover letter through our careers portal or email us directly at careers@hcltech.com. We look forward to hearing from you!

Provide on-site technical support and maintenance for IT infrastructure within data centers, acting as the on-site representative for remote IT teams. | 5-10 years of experience in data center operations or IT infrastructure support with strong technical and communication skills. | Job Title: Data Center Analyst Company Overview: HCLTech is a global technology company specializing in IT services and consulting, committed to delivering innovative solutions that drive business transformation. With a strong presence in Detroit, MI, we pride ourselves on fostering a collaborative and inclusive work environment that empowers our employees to excel. Role Overview: As a Data Center Analyst, you will serve as the critical on-site technical support for IT infrastructure within data centers or colocation facilities. Acting as the hands and eyes for remote IT teams, you will ensure seamless operation and maintenance of data center equipment, supporting business continuity and operational excellence. What You'll Do: - You will provide on-site technical support for servers, network devices, and other data center hardware. - You will perform routine maintenance, troubleshooting, and repair tasks to ensure optimal infrastructure performance. - You will coordinate with remote IT teams to execute hardware installations, upgrades, and decommissions. - You will monitor data center environmental conditions and report any anomalies. - You will maintain accurate documentation of all activities and incidents. - You will respond promptly to service requests and escalate issues as necessary. - You will ensure compliance with data center security policies and safety standards. - You will assist in inventory management and asset tracking within the data center. What You Bring: - 5-10 years of experience in data center operations or IT infrastructure support. - Strong knowledge of server hardware, networking equipment, and cabling standards. - Proficiency in troubleshooting hardware and connectivity issues. - Ability to work independently and communicate effectively with remote teams. - Experience with data center management tools and ticketing systems. - Physical ability to handle equipment and perform hands-on technical tasks. Bonus Points If You Have: - Certifications such as CompTIA Server+, Cisco CCNA, or similar. - Experience working in colocation or multi-tenant data center environments. - Familiarity with cloud infrastructure and virtualization technologies. - Knowledge of ITIL processes and best practices. What We Offer: - We offer competitive salary and comprehensive health benefits. - We offer opportunities for professional growth and certification support. - We offer a dynamic and inclusive workplace culture. - We offer flexible work schedules and paid time off. - We offer access to cutting-edge technology and tools. Ready to Apply? Please submit your resume and cover letter through our careers portal at www.hcltech.com/careers. We look forward to learning how you can contribute to our team as a Data Center Analyst.

Provide on-site technical support, installation, maintenance, and repair of IT equipment while ensuring excellent customer service and timely issue resolution. | Minimum 3 years of field service or support technician experience with strong technical knowledge and excellent communication skills. | Job Title: Field Service Technician Company Overview: HCLTech is a global leader in IT services and consulting, dedicated to delivering innovative technology solutions that drive business transformation. With a strong commitment to customer satisfaction and technical excellence, we empower organizations worldwide to achieve their digital goals. Role Overview: As a Field Service Technician at HCLTech, you will play a critical role in providing on-site technical support and maintenance services to our clients. Your expertise and customer-focused approach will ensure timely resolution of technical issues, enhancing overall client satisfaction and operational efficiency. What You'll Do: - You will provide high-quality technical support and troubleshooting for hardware and software issues at client sites. - You will perform installation, maintenance, and repair of IT equipment and systems. - You will respond promptly to service requests, ensuring timely resolution and minimal downtime. - You will communicate effectively with end users to understand and address their technical needs. - You will document service activities, including problem resolution and parts used. - You will collaborate with internal teams to escalate and resolve complex technical issues. - You will maintain inventory of service tools and spare parts. - You will adhere to safety protocols and company policies during all service activities. What You Bring: - Minimum of 3 years of experience as a Field Service or Support Technician. - Strong technical knowledge of IT hardware, software, and networking. - Excellent customer service and communication skills. - Ability to work independently and manage time effectively. - Valid driver’s license and willingness to travel frequently to client sites. Bonus Points If You Have: - Certifications such as CompTIA A+, Network+, or equivalent. - Experience with remote support tools and ticketing systems. - Knowledge of enterprise IT environments and infrastructure. - Additional language skills to support diverse client base. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and certification. - We offer a supportive and inclusive work environment. - We offer flexible work schedules and travel allowances. Ready to Apply? To join our dynamic team at HCLTech, please submit your resume and cover letter through our careers portal or email us directly at careers@hcltech.com. We look forward to hearing from you!

Provide on-site technical support and act as liaison between remote IT teams and data center operations to ensure seamless infrastructure management. | 5-10 years of experience in data center operations or IT infrastructure support with strong technical and communication skills. | Job Title: Data Center Analyst Company Overview: HCLTech is a global technology company specializing in IT services and consulting, committed to delivering innovative solutions that drive business transformation. With a strong presence in Detroit, MI, we pride ourselves on fostering a collaborative and dynamic work environment that empowers our employees to excel. Role Overview: As a Data Center Analyst, you will serve as the critical on-site technical support for IT infrastructure within data centers or colocation facilities. Acting as the hands and eyes for remote IT teams, your role ensures seamless operation and maintenance of data center environments, supporting business continuity and operational excellence. What You'll Do: - You will provide on-site technical support for hardware installation, maintenance, and troubleshooting within the data center. - You will act as the primary liaison between remote IT teams and the physical data center environment. - You will perform routine inspections and audits to ensure compliance with operational standards and security protocols. - You will manage and document all service requests and incidents accurately. - You will coordinate with vendors and service providers to facilitate timely repairs and upgrades. - You will assist in the deployment and decommissioning of IT equipment. - You will monitor environmental conditions and respond to alerts to prevent downtime. - You will contribute to continuous improvement initiatives to enhance data center operations. What You Bring: - 5-10 years of experience in data center operations or IT infrastructure support. - Strong knowledge of data center hardware, networking, and cabling standards. - Proficiency in troubleshooting hardware and software issues in a data center environment. - Excellent communication skills to effectively liaise with remote teams and vendors. - Ability to work independently and manage multiple tasks in a fast-paced environment. - Familiarity with safety and security protocols in data center facilities. Bonus Points If You Have: - Certifications such as CompTIA Server+, Cisco CCNA, or similar. - Experience with data center infrastructure management (DCIM) tools. - Knowledge of cloud infrastructure and hybrid environments. - Previous experience working in colocation or multi-tenant data centers. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and continuous learning. - We offer a supportive and inclusive workplace culture. - We offer flexible work schedules and paid time off. - We offer access to cutting-edge technology and tools. Ready to Apply? To join our team as a Data Center Analyst, please submit your resume and cover letter through our careers page at www.hcltech.com/careers. We look forward to hearing from you!

Provide on-site technical support and maintenance, troubleshoot and resolve issues, communicate with end users, document service activities, collaborate with teams, ensure compliance, and participate in training. | Minimum 3 years experience in field services or support technician role, strong technical expertise, excellent customer service, ability to work independently, and familiarity with documentation tools. | Job Title: Field Service Technician Company Overview: HCLTech is a global technology company committed to delivering innovative IT solutions and services to clients across various industries. With a strong focus on customer satisfaction and technological excellence, we empower businesses to achieve their digital transformation goals. Role Overview: As a Field Service Technician at HCLTech, you will play a critical role in providing high-quality technical support and service to our clients. You will be the frontline representative, ensuring timely resolution of issues and maintaining excellent customer relationships. What You'll Do: - You will provide on-site technical support and maintenance for hardware and software systems. - You will troubleshoot and resolve technical issues efficiently to minimize downtime. - You will communicate effectively with end users to understand and address their concerns. - You will document service activities and maintain accurate records of repairs and installations. - You will collaborate with peers and other technical teams to escalate and resolve complex problems. - You will ensure compliance with company policies and safety standards during all service activities. - You will participate in continuous training to stay updated with the latest technologies and service techniques. What You Bring: - Minimum of 3 years of experience in field services or as a support technician. - Strong technical expertise in hardware and software troubleshooting. - Excellent customer service and communication skills. - Ability to work independently and manage time effectively. - Familiarity with service documentation and reporting tools. Bonus Points If You Have: - Experience with network troubleshooting and configuration. - Certifications such as CompTIA A+, Network+, or equivalent. - Knowledge of ITIL processes and best practices. - Previous experience working in a fast-paced, client-facing environment. What We Offer: - We offer competitive salary and benefits packages. - We offer opportunities for professional growth and development. - We offer a supportive and collaborative work environment. - We offer access to the latest tools and technologies. - We offer flexible work arrangements to support work-life balance. Ready to Apply? Please submit your resume and cover letter through our careers portal at www.hcltech.com/careers. We look forward to welcoming you to our team!

Provide on-site technical support and maintenance for data center IT infrastructure, coordinating with remote teams to ensure operational excellence. | 5-10 years of experience in data center operations or IT infrastructure support with strong technical and communication skills. | Job Title: Data Center Analyst Company Overview: HCLTech is a global technology company specializing in IT services and consulting, committed to delivering innovative solutions that drive business transformation. With a strong presence in Detroit, MI, we pride ourselves on fostering a collaborative and inclusive work environment that empowers our employees to excel. Role Overview: As a Data Center Analyst, you will serve as the critical on-site technical support for IT infrastructure within data centers or colocation facilities. Acting as the hands and eyes for remote IT teams, you will ensure seamless operation and maintenance of data center equipment, supporting business continuity and operational excellence. What You'll Do: - You will provide on-site technical support for servers, network devices, and other data center hardware. - You will perform routine maintenance, troubleshooting, and repair tasks to ensure optimal infrastructure performance. - You will coordinate with remote IT teams to execute hardware installations, upgrades, and decommissions. - You will monitor data center environmental conditions and report any anomalies. - You will maintain accurate documentation of all activities and incidents. - You will respond promptly to service requests and escalate issues as necessary. - You will ensure compliance with data center security policies and safety standards. - You will assist in inventory management and asset tracking within the data center. What You Bring: - 5-10 years of experience in data center operations or IT infrastructure support. - Strong knowledge of server hardware, networking equipment, and cabling standards. - Proficiency in troubleshooting hardware and connectivity issues. - Ability to work independently and communicate effectively with remote teams. - Familiarity with data center management tools and monitoring systems. - Commitment to following safety protocols and security procedures. Bonus Points If You Have: - Certifications such as CompTIA Server+, Cisco CCNA, or similar. - Experience with cloud infrastructure and virtualization technologies. - Knowledge of scripting or automation tools for data center tasks. - Previous experience working in a colocation or multi-tenant data center environment. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and continuous learning. - We offer a dynamic and inclusive workplace culture that values innovation. - We offer flexible work arrangements and support for work-life balance. - We offer access to cutting-edge technology and tools to support your success. Ready to Apply? If you are ready to take the next step in your career as a Data Center Analyst with HCLTech, please submit your resume and cover letter through our careers portal or email us directly at careers@hcltech.com. We look forward to hearing from you!

Provide high-quality on-site technical support and maintenance services, ensuring timely resolution of client issues and excellent customer service. | Minimum 3 years of experience as a Field Service or Support Technician with strong technical and customer service skills. | Job Title: Field Service Technician Company Overview: HCLTech is a global technology company specializing in IT services and consulting, committed to delivering innovative solutions that drive business transformation. With a strong focus on customer satisfaction and technical excellence, we empower organizations worldwide to achieve their digital goals. Role Overview: As a Field Service Technician at HCLTech, you will play a critical role in providing on-site technical support and maintenance services to our clients. Your expertise and customer-focused approach will ensure timely resolution of technical issues, enhancing client satisfaction and operational efficiency. What You'll Do: - You will provide high-quality on-site technical support and troubleshooting for hardware and software issues. - You will interact frequently with end users to understand and resolve their technical problems effectively. - You will perform installation, maintenance, and repair of equipment and systems at client locations. - You will document service activities and maintain accurate records of work performed. - You will collaborate with peers and support teams to escalate and resolve complex technical issues. - You will ensure compliance with company policies and safety standards during all service operations. - You will contribute to continuous improvement initiatives by providing feedback on recurring issues and potential solutions. What You Bring: - Minimum of 3 years of experience as a Field Service or Support Technician. - Strong technical expertise in hardware and software troubleshooting. - Excellent customer service and communication skills. - Ability to work independently and manage time effectively in a field environment. - Proficiency in documenting service activities and using technical support tools. Bonus Points If You Have: - Experience with network troubleshooting and configuration. - Certifications such as CompTIA A+, Network+, or equivalent. - Familiarity with enterprise IT environments and systems. - Ability to handle multiple service requests and prioritize tasks efficiently. What We Offer: - We offer competitive salary and benefits packages. - We offer opportunities for professional growth and skill development. - We offer a supportive and collaborative work environment. - We offer the chance to work with cutting-edge technology and diverse clients. - We offer flexible work arrangements to support work-life balance. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our careers portal at www.hcltech.com/careers. We look forward to hearing from you!

Provide on-site technical support and maintenance, troubleshoot and resolve issues, communicate with end users, document service activities, collaborate with teams, ensure compliance, and participate in training. | Minimum 3 years experience as Field Service or Support Technician with strong technical expertise, customer service skills, and ability to work independently. | Job Title: Field Service Technician Company Overview: HCLTech is a global technology company committed to delivering innovative IT solutions and services to clients across various industries. With a strong focus on customer satisfaction and technical excellence, we empower businesses to achieve their digital transformation goals through cutting-edge technology and expert support. Role Overview: As a Field Service Technician at HCLTech, you will play a critical role in providing high-quality technical support and service to our clients. You will be the frontline representative, ensuring timely and effective resolution of technical issues while maintaining excellent customer relationships. What You'll Do: - You will provide on-site technical support and maintenance for hardware and software systems. - You will troubleshoot and resolve technical issues promptly to minimize downtime. - You will communicate effectively with end users to understand their needs and provide clear solutions. - You will document service activities and maintain accurate records of repairs and maintenance. - You will collaborate with peers and other technical teams to escalate and resolve complex issues. - You will ensure compliance with company policies and safety standards during all service activities. - You will participate in continuous training to stay updated with the latest technologies and service techniques. What You Bring: - Minimum of 3 years of experience as a Field Service or Support Technician. - Strong technical expertise in hardware and software troubleshooting. - Excellent customer service and communication skills. - Ability to work independently and manage time effectively in a field environment. - Proficiency with diagnostic tools and service management software. Bonus Points If You Have: - Experience with network configuration and support. - Certifications such as CompTIA A+, Network+, or equivalent. - Familiarity with enterprise IT environments and systems. - Ability to handle multiple service requests efficiently. What We Offer: - We offer competitive salary and benefits packages. - We offer opportunities for professional growth and skill development. - We offer a supportive and collaborative work environment. - We offer flexible work schedules to promote work-life balance. - We offer access to the latest tools and technologies to enhance your work. Ready to Apply? Please submit your resume and cover letter through our careers portal at www.hcltech.com/careers. We look forward to welcoming you to our team!

Provide on-site technical support for IT infrastructure within data centers, acting as the on-site representative for remote IT teams, ensuring system reliability and performance. | 5-10 years of experience in data center operations or IT infrastructure support, strong hardware and networking knowledge, excellent problem-solving and communication skills. | Job Title: Data Center Analyst Company Overview: HCLTech is a global technology company specializing in IT services and consulting, committed to delivering innovative solutions that drive business transformation. With a strong presence in Detroit, MI, we pride ourselves on fostering a collaborative and dynamic work environment that empowers our employees to excel. Role Overview: As a Data Center Analyst, you will serve as the critical on-site technical support liaison within our data center facilities. Your role is essential in ensuring seamless IT infrastructure operations by acting as the hands and eyes for remote IT teams, providing timely and effective support to maintain system reliability and performance. What You'll Do: - You will provide on-site technical support for IT infrastructure within data centers and colocation facilities. - You will act as the on-site representative for remote IT teams, executing tasks such as hardware installation, troubleshooting, and maintenance. - You will monitor and report on data center equipment status and escalate issues as necessary. - You will coordinate with vendors and internal teams to ensure timely resolution of technical problems. - You will maintain accurate documentation of all activities and incidents within the data center. - You will assist in the implementation of data center policies and procedures to enhance operational efficiency. - You will support emergency response efforts and participate in disaster recovery drills. What You Bring: - 5-10 years of experience in data center operations or IT infrastructure support. - Strong knowledge of hardware components, networking, and server technologies. - Experience with remote hands support and working in colocation or data center environments. - Excellent problem-solving skills and the ability to work independently under pressure. - Strong communication skills to effectively liaise with remote teams and vendors. Bonus Points If You Have: - Certifications such as CompTIA Server+, Cisco CCNA, or similar. - Experience with data center management software and monitoring tools. - Familiarity with cloud infrastructure and virtualization technologies. - Previous experience working in a fast-paced, high-availability data center environment. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and continuous learning. - We offer a supportive and inclusive workplace culture. - We offer flexible work schedules and remote work options when applicable. - We offer access to cutting-edge technology and tools to support your success. Ready to Apply? To join our team as a Data Center Analyst, please submit your resume and cover letter through our careers page at www.hcltech.com/careers. We look forward to hearing from you!

Provide on-site technical support and act as liaison between remote IT teams and data center operations to ensure seamless infrastructure management. | 5-10 years of experience in data center operations or IT infrastructure support with strong technical and communication skills. | Job Title: Data Center Analyst Company Overview: HCLTech is a global technology company specializing in IT services and consulting, committed to delivering innovative solutions that drive business transformation. With a strong presence in Detroit, MI, we pride ourselves on fostering a collaborative and dynamic work environment that empowers employees to grow and excel. Role Overview: As a Data Center Analyst, you will serve as the critical on-site technical support for IT infrastructure within data centers or colocation facilities. Acting as the hands and eyes for remote IT teams, your role ensures seamless operation and maintenance of data center environments, supporting business continuity and operational excellence. What You'll Do: - You will provide on-site technical support for hardware installation, maintenance, and troubleshooting within the data center. - You will act as the primary liaison between remote IT teams and on-site operations, ensuring clear communication and timely issue resolution. - You will perform routine inspections and audits of data center equipment to maintain optimal performance and compliance. - You will assist in the deployment and configuration of network and server equipment. - You will document all activities, incidents, and changes accurately to maintain comprehensive records. - You will respond promptly to service requests and emergencies, minimizing downtime. - You will collaborate with cross-functional teams to support infrastructure upgrades and projects. - You will ensure adherence to safety protocols and data center policies at all times. What You Bring: - 5-10 years of experience in data center operations or IT infrastructure support. - Strong technical knowledge of server hardware, networking equipment, and data center environments. - Proficiency in troubleshooting hardware and network issues. - Excellent communication skills to effectively coordinate with remote teams and stakeholders. - Ability to work independently and manage multiple tasks in a fast-paced environment. - Familiarity with data center safety standards and best practices. Bonus Points If You Have: - Certifications such as CompTIA Server+, Cisco CCNA, or similar. - Experience with colocation facilities and smart hands support services. - Knowledge of virtualization technologies and cloud infrastructure. - Previous experience working in a 24/7 operational data center environment. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive workplace culture that values innovation and teamwork. - We offer flexible work schedules and remote work options where applicable. - We offer access to cutting-edge technology and tools to support your success. Ready to Apply? To join our team as a Data Center Analyst, please submit your resume and cover letter through our careers page at www.hcltech.com/careers. We look forward to hearing from you!

Provide on-site technical support and maintenance, troubleshoot and resolve issues, communicate with end users, collaborate with teams, document service activities, ensure compliance, and participate in training. | Minimum 3 years experience in field services or support technician role, strong technical expertise, excellent customer service and communication skills, ability to work independently, familiarity with safety protocols. | Job Title: Field Service Technician Company Overview: HCLTech is a global technology company committed to delivering innovative IT solutions and services to clients across various industries. With a strong focus on customer satisfaction and technological excellence, we empower businesses to achieve their digital transformation goals. Role Overview: As a Field Service Technician at HCLTech, you will play a critical role in providing high-quality technical support and service to our clients. You will be the frontline representative, ensuring timely resolution of issues and maintaining excellent customer relationships. What You'll Do: - You will provide on-site technical support and maintenance for hardware and software systems. - You will troubleshoot and resolve technical issues efficiently to minimize downtime. - You will communicate effectively with end users to understand and address their concerns. - You will collaborate with peers and other technical teams to escalate and resolve complex problems. - You will document service activities and maintain accurate records of work performed. - You will ensure compliance with company policies and safety standards during all service operations. - You will participate in continuous training to stay updated with the latest technologies and best practices. What You Bring: - Minimum of 3 years of experience in field services or as a support technician. - Strong technical expertise in hardware and software troubleshooting. - Excellent customer service and communication skills. - Ability to work independently and manage time effectively. - Familiarity with safety protocols and compliance standards. Bonus Points If You Have: - Experience with network configuration and support. - Certifications such as CompTIA A+, Network+, or equivalent. - Knowledge of remote support tools and ticketing systems. - Previous experience working in a fast-paced, client-facing environment. What We Offer: - We offer competitive salary and benefits packages. - We offer opportunities for professional growth and development. - We offer a supportive and inclusive work environment. - We offer access to the latest tools and technologies. - We offer flexible work arrangements to support work-life balance. Ready to Apply? Please submit your resume and cover letter through our careers portal at www.hcltech.com/careers. We look forward to welcoming you to our team!

Provide on-site technical support for IT infrastructure in data centers, acting as liaison for remote teams and ensuring operational continuity. | 5-10 years experience in data center operations or IT infrastructure support with strong technical and communication skills. | Job Title: Data Center Analyst Company Overview: HCLTech is a global technology company specializing in IT services and consulting, with a strong focus on innovation and customer-centric solutions. With a presence in over 50 countries, HCLTech is committed to delivering cutting-edge technology services that drive business transformation and operational excellence. Role Overview: As a Data Center Analyst at HCLTech, you will serve as the critical on-site technical support specialist within data centers or colocation facilities. You will act as the hands and eyes for remote IT teams, ensuring seamless operation and maintenance of IT infrastructure to support business continuity. What You'll Do: - You will provide on-site technical support for IT infrastructure, including servers, networking equipment, and storage systems. - You will act as the primary liaison between remote IT teams and the physical data center environment. - You will perform hardware installations, replacements, and troubleshooting to maintain optimal system performance. - You will monitor and report on data center operations, identifying and resolving issues proactively. - You will coordinate with vendors and service providers to ensure timely maintenance and repairs. - You will maintain accurate documentation of all activities, incidents, and changes within the data center. - You will adhere to safety and security protocols to protect data center assets and personnel. - You will support disaster recovery and business continuity efforts as needed. What You Bring: - 5-10 years of experience in data center operations or IT infrastructure support. - Strong knowledge of server hardware, networking equipment, and storage technologies. - Experience with remote hands support and working in colocation or enterprise data centers. - Excellent problem-solving skills and the ability to work independently under pressure. - Strong communication skills to effectively liaise with remote teams and vendors. - Familiarity with data center safety, security standards, and best practices. Bonus Points If You Have: - Certifications such as CompTIA Server+, Cisco CCNA, or similar. - Experience with automation tools and monitoring software. - Knowledge of cloud infrastructure and hybrid data center environments. - Previous experience working in a global IT services company. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and continuous learning. - We offer a collaborative and inclusive work environment. - We offer flexible work arrangements and support for work-life balance. - We offer access to cutting-edge technology and tools. Ready to Apply? To apply, please submit your resume and cover letter through our careers page at www.hcltech.com/careers. We look forward to hearing from you!

Provide on-site technical support and maintenance, troubleshoot and resolve issues, communicate with end users, document service activities, collaborate with team members, ensure compliance, and participate in training. | Minimum 3 years of field service or support technician experience, strong technical and customer service skills, ability to work independently, and proficiency in documentation. | Job Title: Field Service Technician Company Overview: HCLTech is a global technology company specializing in IT services and consulting, committed to delivering innovative solutions that drive business transformation. With a strong focus on customer satisfaction and technical excellence, HCLTech supports clients across various industries worldwide. Role Overview: As a Field Service Technician at HCLTech, you will be a vital part of the Field Service Operations team, providing high-quality technical support and exceptional customer service. Your role will involve direct interaction with end users and peers to ensure timely and effective resolution of technical issues. What You'll Do: - You will provide on-site technical support and maintenance for hardware and software systems. - You will troubleshoot and resolve technical issues promptly to minimize downtime. - You will communicate effectively with end users to understand and address their technical needs. - You will document service activities and maintain accurate records of repairs and installations. - You will collaborate with team members to improve service delivery and share technical knowledge. - You will ensure compliance with company policies and safety standards during all service activities. - You will participate in ongoing training to stay updated with the latest technologies and best practices. What You Bring: - Minimum of 3 years of experience in field services or as a support technician. - Strong technical expertise in hardware and software troubleshooting. - Excellent customer service and communication skills. - Ability to work independently and manage time effectively. - Proficiency in documenting technical issues and solutions. Bonus Points If You Have: - Experience with network configuration and support. - Certifications such as CompTIA A+, Network+, or equivalent. - Familiarity with remote support tools and ticketing systems. - Ability to train and mentor junior technicians. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career growth. - We offer a supportive and collaborative work environment. - We offer flexible work schedules to promote work-life balance. Ready to Apply? Please submit your resume and cover letter through our careers portal at www.hcltech.com/careers. We look forward to welcoming you to our team!