HCLTech

Drive adoption and operationalization of modern delivery practices, coach teams, and ensure delivery governance. | 5-10 years of experience in agile delivery, strong understanding of Agile, Scrum, Kanban, Lean, and experience managing cross-functional teams. | Role: Modern Delivery & Agile Execution Lead Role Overview: HCLTech is seeking a Modern Delivery & Agile Execution Lead to drive the adoption, execution, and operationalization of modern delivery practices, agile ways of working, communication governance, and change management. Key Responsibilities: 1. Agile & Modern Delivery Execution • Implement and operationalize agile frameworks, sprint structures, backlog management, and stand-up practices across multiple delivery towers. • Coach teams on modern delivery, lean execution, continuous improvement, and value-stream thinking. • Partner with tower leads to build repeatable delivery playbooks and enforce consistency in execution. • Maintain visibility into delivery risks, dependencies, and impediments; ensure timely removal and escalation. 4. Delivery Governance & Operating Rhythm • Support the creation and execution of program governance routines (scrums, retrospectives, program syncs, operational reviews). • Ensure all teams follow standardized templates, workflows, and reporting mechanisms. • Maintain strong discipline around action tracking, closure, KPIs, and dashboard hygiene. • Act as the glue between strategy and execution — ensuring delivery commitments translate into outcomes. 5. Execution Excellence • Drive continuous improvement initiatives across quality, cycle time, communication, and customer satisfaction. • Serve as the execution owner for cross-tower initiatives assigned by account leadership. • Work hands-on to design deliverables, coordinate multi-team efforts, and ensure timely completion. • Simplify complex problems into actionable steps and partner with teams to execute them. Required Skills & Experience • 5–10 years of experience in agile delivery, PMO, transformation execution, or modern delivery roles. • Strong understanding of Agile, Scrum, Kanban, Lean, and scaled delivery models. • Experience managing customer communications, executive updates, and change management programs. • Proven ability to influence across cross-functional teams without direct authority. • Excellent verbal, written, and presentation skills. • High ownership mindset, strong urgency, and the ability to drive outcomes in ambiguous environments. • Background in healthcare IT or large managed services accounts is a plus. Disclaimer HCL is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation. Compensation and Benefits A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year

Set up lab infrastructure, perform board bring-ups and rework, support system configurations, develop automation scripts, and maintain documentation for validation processes. | Bachelor's degree in related field, 2-3 years lab technician experience with board rework and bring-up, Python proficiency, experience with server and embedded systems, and knowledge of ARM64 and x86 platforms. | HCLTech is looking for a highly talented and self-motivated Systems Validation Engineer to join it in advancing the technological world through innovation and creativity. Job Title: Systems Validation Engineer Job ID: 1630037BR Position Type: Full Time Location: Redmond, WA Responsibilities: • Set up and maintain lab infrastructure including benches, thermal setups, and SOC placements. • Perform board bring-ups, rework, and open fixture assembly. • Support system configuration tasks such as OS updates, firmware upgrades, and component-level maintenance. • Collaborate with cross-functional teams (e.g., PNP team) to understand setup/configuration flows and ensure timely availability of boards and systems for testing. • Develop and execute automation scripts using Python for data parsing and visualization. • Collect out-of-band system data (non-BMC) and perform first-level analysis. • Assist in telemetry integration and debug tool setup. • Maintain documentation and SOPs for lab operations and validation processes. Preferred Qualifications: • Bachelor’s/Master’s degree in Computer Science, Electrical Engineering, or related field. • 2–3 years of experience as a Lab Technician with hands-on board rework and bring-up. • Proficiency in Python scripting for data analysis and visualization. • Experience with server platforms, embedded systems. • Strong organizational and communication skills with the ability to collaborate across stakeholders. • Experience with ARM64 and x86 platforms. Pay and Benefits Pay Range Minimum: $105K/Year Pay Range Maximum: $125K/Year HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation. A candidate’s pay within the range will depend on their skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year How You’ll Grow At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

Provide on-site technical support and act as liaison for remote IT teams to maintain data center infrastructure and ensure operational integrity. | 5-10 years of experience in data center operations or IT infrastructure support with strong hardware and troubleshooting skills. | Job Title: Data Center Analyst Company Overview: HCLTech is a global technology company specializing in IT services and consulting, committed to delivering innovative solutions that drive business transformation. With a strong presence in Detroit, MI, we pride ourselves on fostering a collaborative and dynamic work environment that empowers our employees to excel. Role Overview: As a Data Center Analyst, you will serve as the critical on-site technical support for IT infrastructure within data centers or colocation facilities. Acting as the hands and eyes for remote IT teams, you will ensure seamless operations and rapid issue resolution to maintain optimal data center performance. What You'll Do: - You will provide on-site technical support for hardware installation, maintenance, and troubleshooting within the data center. - You will act as the primary liaison between remote IT teams and the physical data center environment. - You will perform routine inspections and monitor data center equipment to ensure operational integrity. - You will assist in the deployment and configuration of network and server equipment. - You will document all activities, incidents, and changes accurately to maintain compliance and operational records. - You will respond promptly to service requests and escalate issues as necessary to minimize downtime. - You will collaborate with cross-functional teams to support data center projects and upgrades. - You will adhere to safety and security protocols to protect data center assets and personnel. What You Bring: - 5-10 years of experience in data center operations or IT infrastructure support. - Strong knowledge of data center hardware, including servers, storage, and networking equipment. - Proficiency in troubleshooting and resolving hardware and connectivity issues. - Excellent communication skills to effectively coordinate with remote teams and stakeholders. - Ability to work independently and manage multiple tasks in a fast-paced environment. - Familiarity with data center safety standards and best practices. Bonus Points If You Have: - Certifications such as CompTIA Server+, Cisco CCNA, or similar. - Experience with colocation facilities and multi-tenant data centers. - Knowledge of scripting or automation tools to streamline operational tasks. - Previous experience working in a Smart Hands or on-site technical support role. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and continuous learning. - We offer a supportive and inclusive workplace culture. - We offer flexible work schedules and paid time off. - We offer access to cutting-edge technology and tools. Ready to Apply? Please submit your resume and cover letter through our careers page at www.hcltech.com/careers. We look forward to learning how you can contribute to our team as a Data Center Analyst.

Provide on-site technical support for IT infrastructure within data centers, acting as liaison between remote IT teams and on-site operations to ensure optimal performance and rapid issue resolution. | 5-10 years of experience in data center operations or IT infrastructure support with strong technical knowledge and excellent communication skills. | Job Title: Data Center Analyst Company Overview: HCLTech is a global technology company specializing in IT services and consulting, committed to delivering innovative solutions that drive business transformation. With a strong presence in Detroit, MI, we pride ourselves on fostering a collaborative and inclusive work environment that empowers our employees to excel. Role Overview: As a Data Center Analyst, you will serve as the critical on-site technical support for IT infrastructure within data centers or colocation facilities. Acting as the hands and eyes for remote IT teams, you will ensure seamless operations and rapid issue resolution to maintain optimal data center performance. What You'll Do: - You will provide on-site technical support for hardware installation, maintenance, and troubleshooting within the data center. - You will act as the primary liaison between remote IT teams and on-site operations, ensuring clear communication and efficient task execution. - You will monitor and manage data center equipment to prevent downtime and optimize performance. - You will perform routine inspections and report any anomalies or potential issues promptly. - You will assist in coordinating and executing data center moves, adds, and changes. - You will maintain accurate documentation of all activities and incidents within the data center. - You will adhere to all safety and security protocols to protect sensitive equipment and data. - You will support emergency response efforts to quickly resolve critical infrastructure issues. What You Bring: - 5-10 years of experience in data center operations or IT infrastructure support. - Strong technical knowledge of server hardware, networking equipment, and cabling standards. - Proficiency in troubleshooting hardware and connectivity issues in a fast-paced environment. - Excellent communication skills to effectively coordinate with remote teams and stakeholders. - Ability to work independently and manage multiple tasks with attention to detail. - Familiarity with data center safety and security protocols. Bonus Points If You Have: - Certifications such as CompTIA Server+, Cisco CCNA, or similar. - Experience with data center infrastructure management (DCIM) tools. - Knowledge of cloud infrastructure and hybrid environments. - Previous experience working in colocation or multi-tenant data center facilities. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and continuous learning. - We offer a dynamic and inclusive workplace culture that values innovation and teamwork. - We offer flexible work schedules and support for work-life balance. - We offer access to cutting-edge technology and resources to support your success. Ready to Apply? If you are ready to take the next step in your career as a Data Center Analyst with HCLTech, please submit your resume and cover letter through our careers portal or email us directly at careers@hcltech.com. We look forward to hearing from you!

Provide on-site technical support for IT infrastructure within data centers, acting as the liaison between remote IT teams and physical data center environments. | 5-10 years of experience in data center operations or IT infrastructure support with strong technical and communication skills. | Job Title: Data Center Analyst Company Overview: HCLTech is a global technology company specializing in IT services and consulting, with a strong focus on innovation and customer-centric solutions. With a presence in over 50 countries, HCLTech is committed to delivering cutting-edge technology services that empower businesses to transform and grow. Role Overview: As a Data Center Analyst at HCLTech, you will serve as the critical on-site technical support specialist within data centers or colocation facilities. Acting as the hands and eyes for remote IT teams, you will ensure seamless operation and maintenance of IT infrastructure, supporting business continuity and operational excellence. What You'll Do: - You will provide on-site technical support for IT infrastructure, including servers, networking equipment, and storage systems. - You will act as the primary liaison between remote IT teams and the physical data center environment. - You will perform hardware installations, replacements, and troubleshooting to maintain optimal system performance. - You will monitor and report on data center operations, identifying and resolving issues proactively. - You will assist in maintaining data center security protocols and compliance standards. - You will coordinate with vendors and service providers to ensure timely resolution of technical issues. - You will document all activities and incidents accurately to support audit and operational requirements. - You will participate in continuous improvement initiatives to enhance data center efficiency and reliability. What You Bring: - 5-10 years of experience in data center operations or IT infrastructure support. - Strong knowledge of server hardware, networking equipment, and storage technologies. - Experience with data center management tools and monitoring systems. - Excellent problem-solving skills and the ability to work independently in a fast-paced environment. - Strong communication skills to effectively liaise with remote teams and vendors. - Ability to follow strict security and compliance protocols within data center environments. Bonus Points If You Have: - Certifications such as CompTIA Server+, Cisco CCNA, or similar. - Experience working in colocation or multi-tenant data center facilities. - Familiarity with cloud infrastructure and hybrid data center environments. - Knowledge of scripting or automation tools to streamline data center operations. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and continuous learning. - We offer a collaborative and inclusive work environment that values innovation. - We offer flexible work schedules and support for work-life balance. - We offer access to cutting-edge technology and tools to support your success. Ready to Apply? To join our team as a Data Center Analyst, please submit your resume and cover letter through our careers page at www.hcltech.com/careers. We look forward to hearing from you!

Provide on-site technical support and act as liaison between remote IT teams and data center operations to ensure infrastructure reliability. | 5-10 years experience in data center operations or IT infrastructure support with strong hardware and networking knowledge. | Job Title: Data Center Analyst Company Overview: HCLTech is a global technology company specializing in IT services and consulting, committed to delivering innovative solutions that drive business transformation. With a strong presence in Detroit, MI, we pride ourselves on fostering a collaborative and dynamic work environment that supports professional growth and technological advancement. Role Overview: As a Data Center Analyst, you will serve as the critical on-site technical support for IT infrastructure within data centers or colocation facilities. Acting as the hands and eyes for remote IT teams, your role ensures seamless operation and maintenance of data center environments, supporting business continuity and infrastructure reliability. What You'll Do: - You will provide on-site technical support for hardware installation, maintenance, and troubleshooting within the data center. - You will act as the primary liaison between remote IT teams and on-site operations, ensuring clear communication and efficient issue resolution. - You will perform routine inspections and audits of data center equipment to maintain optimal performance and compliance. - You will assist in the deployment and decommissioning of servers, network devices, and other IT assets. - You will document all activities, incidents, and changes accurately to support operational transparency. - You will respond promptly to service requests and emergencies, minimizing downtime. - You will collaborate with cross-functional teams to support infrastructure upgrades and projects. - You will adhere to safety and security protocols to protect data center assets and personnel. What You Bring: - 5-10 years of experience in data center operations or IT infrastructure support. - Strong knowledge of server hardware, networking equipment, and cabling standards. - Proficiency in troubleshooting hardware and connectivity issues. - Excellent communication skills to effectively coordinate with remote teams and stakeholders. - Ability to work independently and manage multiple tasks in a fast-paced environment. - Familiarity with data center safety and security best practices. Bonus Points If You Have: - Certifications such as CompTIA Server+, Cisco CCNA, or similar. - Experience with data center infrastructure management (DCIM) tools. - Knowledge of cloud infrastructure and hybrid environments. - Previous experience working in colocation or multi-tenant data centers. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional development and certification support. - We offer a collaborative and inclusive work culture that values innovation. - We offer flexible work schedules and paid time off to support work-life balance. - We offer access to cutting-edge technology and resources to enhance your skills. Ready to Apply? To join our team as a Data Center Analyst, please submit your resume and cover letter through our careers page at www.hcltech.com/careers. We look forward to exploring your potential with HCLTech.

Provide on-site technical support for IT infrastructure in data centers, acting as liaison for remote teams and ensuring operational efficiency. | 5-10 years experience in data center operations or IT infrastructure support with strong hardware and networking knowledge. | Job Title: Data Center Analyst Company Overview: HCLTech is a global technology company specializing in IT services and consulting, committed to delivering innovative solutions that drive business transformation. With a strong presence in Detroit, MI, we pride ourselves on fostering a collaborative and dynamic work environment that empowers employees to grow and excel. Role Overview: As a Data Center Analyst, you will serve as the critical on-site technical support for IT infrastructure within data centers or colocation facilities. Acting as the hands and eyes for remote IT teams, your role ensures seamless operation and maintenance of data center environments. What You'll Do: - You will provide on-site technical support for hardware installation, troubleshooting, and maintenance. - You will act as the primary liaison between remote IT teams and the physical data center environment. - You will perform routine inspections and monitor data center equipment to ensure optimal performance. - You will assist in the deployment and decommissioning of servers and network devices. - You will document all activities and incidents accurately to maintain operational transparency. - You will respond promptly to service requests and escalate issues as necessary. - You will collaborate with cross-functional teams to support data center projects and upgrades. - You will adhere to safety and security protocols to maintain a secure data center environment. What You Bring: - 5-10 years of experience in data center operations or IT infrastructure support. - Strong knowledge of server hardware, networking equipment, and cabling standards. - Proficiency in troubleshooting hardware and connectivity issues. - Excellent communication skills to effectively coordinate with remote teams. - Ability to work independently and manage multiple tasks in a fast-paced environment. - Familiarity with data center safety and security best practices. Bonus Points If You Have: - Certifications such as CompTIA Server+, Cisco CCNA, or similar. - Experience with data center management tools and monitoring software. - Knowledge of cloud infrastructure and virtualization technologies. - Previous experience working in colocation or multi-tenant data center facilities. What We Offer: - We offer competitive salary and comprehensive health benefits. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive workplace culture. - We offer flexible work schedules and paid time off. - We offer access to cutting-edge technology and resources. Ready to Apply? To join our team as a Data Center Analyst, please submit your resume and cover letter through our careers page at www.hcltech.com/careers. We look forward to hearing from you!

Provide on-site technical support for IT infrastructure within data centers, acting as the on-site representative for remote IT teams, ensuring smooth operation and maintenance of equipment. | 5-10 years of experience in data center operations or IT infrastructure support with strong hardware and troubleshooting skills, excellent communication, and familiarity with security protocols. | Job Title: Data Center Analyst Company Overview: HCLTech is a global technology company specializing in IT services and consulting, with a strong focus on innovation and customer-centric solutions. With a presence in over 50 countries, HCLTech is committed to delivering cutting-edge technology services that empower businesses to transform and grow. Role Overview: As a Data Center Analyst at HCLTech, you will serve as the critical on-site technical support specialist within our data center facilities in Indianapolis, IN. You will act as the hands and eyes for remote IT teams, ensuring seamless operation and maintenance of IT infrastructure to support business continuity. What You'll Do: - You will provide on-site technical support for IT infrastructure within data centers or colocation facilities. - You will act as the on-site representative for remote IT teams, executing tasks such as hardware installation, troubleshooting, and maintenance. - You will monitor and report on the health and status of data center equipment. - You will coordinate with vendors and internal teams to resolve technical issues promptly. - You will maintain accurate documentation of all activities and incidents. - You will ensure compliance with data center security and safety protocols. - You will assist in capacity planning and resource allocation within the data center. - You will participate in continuous improvement initiatives to enhance data center operations. What You Bring: - 5-10 years of experience in data center operations or IT infrastructure support. - Strong knowledge of data center hardware, including servers, storage, and networking equipment. - Experience with troubleshooting and resolving hardware and connectivity issues. - Ability to work independently and as part of a remote support team. - Excellent communication and documentation skills. - Familiarity with data center security and safety standards. Bonus Points If You Have: - Certifications such as CompTIA Server+, Cisco CCNA, or similar. - Experience working in colocation or multi-tenant data center environments. - Knowledge of virtualization technologies and cloud infrastructure. - Experience with automation tools and scripting for data center tasks. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and development through training and certifications. - We offer a collaborative and inclusive work environment that values innovation. - We offer flexible work schedules and support for work-life balance. - We offer access to cutting-edge technology and tools to support your success. Ready to Apply? To apply for the Data Center Analyst position at HCLTech, please submit your resume and cover letter through our careers portal or email them directly to our recruitment team. We look forward to hearing from you!

Provide on-site technical support for IT infrastructure within data centers, coordinate with remote teams, perform hardware installations and troubleshooting, monitor environments, and document activities. | 5-10 years of experience in data center operations or IT infrastructure support with strong technical knowledge and communication skills. | Job Title: Data Center Analyst Company Overview: HCLTech is a global technology company specializing in IT services and consulting, with a strong focus on innovation and customer-centric solutions. With a presence in over 50 countries, HCLTech is committed to delivering cutting-edge technology services that empower businesses to transform and grow. Role Overview: As a Data Center Analyst at HCLTech, you will serve as the critical on-site technical support specialist within our data center facilities in Indianapolis, IN. You will act as the hands and eyes for remote IT teams, ensuring seamless operation and maintenance of IT infrastructure to support business continuity. What You'll Do: - You will provide on-site technical support for IT infrastructure, including servers, networking equipment, and storage systems. - You will perform hardware installations, replacements, and troubleshooting to maintain optimal data center operations. - You will coordinate with remote IT teams to execute maintenance tasks and resolve technical issues promptly. - You will monitor data center environments to ensure compliance with safety and operational standards. - You will document all activities and incidents accurately to maintain clear communication and audit trails. - You will assist in capacity planning and resource management to support future data center needs. - You will respond to emergency situations and perform root cause analysis to prevent recurrence. - You will contribute to continuous improvement initiatives to enhance data center efficiency and reliability. What You Bring: - 5-10 years of experience in data center operations or IT infrastructure support. - Strong technical knowledge of servers, networking hardware, and storage systems. - Proficiency in troubleshooting hardware and software issues in a data center environment. - Excellent communication skills to liaise effectively with remote teams and stakeholders. - Ability to work independently and manage multiple tasks in a fast-paced environment. - Familiarity with data center safety protocols and compliance standards. Bonus Points If You Have: - Certifications such as CompTIA Server+, Cisco CCNA, or similar. - Experience with data center infrastructure management (DCIM) tools. - Knowledge of cloud infrastructure and hybrid data center environments. - Previous experience working in colocation or multi-tenant data centers. What We Offer: - We offer competitive salary and comprehensive health benefits. - We offer opportunities for professional growth and skill development. - We offer a collaborative and inclusive work environment. - We offer flexible work schedules and support for work-life balance. - We offer access to cutting-edge technology and tools. Ready to Apply? To join our team as a Data Center Analyst, please submit your resume and cover letter through our careers page at www.hcltech.com/careers or email your application to careers@hcltech.com. We look forward to hearing from you!

Provide on-site technical support and act as liaison for remote IT teams to maintain and troubleshoot data center infrastructure. | 5-10 years of experience in data center operations with strong hardware and troubleshooting skills, excellent communication, and knowledge of safety protocols. | Job Title: Data Center Analyst Company Overview: HCLTech is a global technology company specializing in IT services and consulting, committed to delivering innovative solutions that drive business transformation. With a strong presence in Indianapolis, IN, we pride ourselves on fostering a collaborative and dynamic work environment that empowers our employees to excel. Role Overview: As a Data Center Analyst, you will serve as the critical on-site technical support for IT infrastructure within data centers or colocation facilities. Acting as the hands and eyes for remote IT teams, you will ensure seamless operations and maintenance of data center environments. What You'll Do: - You will provide on-site technical support for hardware installation, troubleshooting, and maintenance. - You will act as the liaison between remote IT teams and the physical data center environment. - You will perform routine inspections and monitor data center equipment to ensure optimal performance. - You will manage and document all service requests and incidents accurately. - You will assist in coordinating and executing data center moves, adds, and changes. - You will ensure compliance with safety and security protocols within the data center. - You will collaborate with cross-functional teams to support infrastructure upgrades and projects. - You will respond promptly to emergency situations to minimize downtime. What You Bring: - 5-10 years of experience in data center operations or IT infrastructure support. - Strong knowledge of data center hardware, including servers, networking equipment, and storage systems. - Proficiency in troubleshooting and resolving hardware and connectivity issues. - Excellent communication skills to effectively coordinate with remote teams and stakeholders. - Ability to work independently and manage multiple tasks in a fast-paced environment. - Familiarity with safety and security standards in data center environments. Bonus Points If You Have: - Certifications such as CompTIA Server+, Cisco CCNA, or similar. - Experience with data center infrastructure management (DCIM) tools. - Knowledge of cloud infrastructure and hybrid environments. - Previous experience working in colocation or multi-tenant data centers. What We Offer: - We offer competitive salary and comprehensive benefits packages. - We offer opportunities for professional growth and continuous learning. - We offer a supportive and inclusive workplace culture. - We offer flexible work schedules and remote work options when applicable. - We offer access to cutting-edge technology and resources. Ready to Apply? If you are ready to take the next step in your career as a Data Center Analyst with HCLTech, please submit your resume and cover letter through our careers portal or email us directly at careers@hcltech.com. We look forward to hearing from you!

Provide on-site technical support and act as liaison for remote IT teams to maintain and troubleshoot data center infrastructure. | 5-10 years of experience in data center operations with strong hardware and troubleshooting skills, excellent communication, and knowledge of safety protocols. | Job Title: Data Center Analyst Company Overview: HCLTech is a global technology company specializing in IT services and consulting, committed to delivering innovative solutions that drive business transformation. With a strong presence in Indianapolis, IN, we pride ourselves on fostering a collaborative and dynamic work environment that empowers our employees to excel. Role Overview: As a Data Center Analyst, you will serve as the critical on-site technical support for IT infrastructure within data centers or colocation facilities. Acting as the hands and eyes for remote IT teams, you will ensure seamless operations and maintenance of data center environments. What You'll Do: - You will provide on-site technical support for hardware installation, troubleshooting, and maintenance. - You will act as the liaison between remote IT teams and the physical data center environment. - You will perform routine inspections and monitor data center equipment to ensure optimal performance. - You will manage and document all service requests and incidents accurately. - You will assist in coordinating and executing data center moves, adds, and changes. - You will ensure compliance with safety and security protocols within the data center. - You will collaborate with cross-functional teams to support infrastructure upgrades and projects. - You will respond promptly to emergency situations to minimize downtime. What You Bring: - 5-10 years of experience in data center operations or IT infrastructure support. - Strong knowledge of data center hardware, including servers, networking equipment, and storage systems. - Proficiency in troubleshooting and resolving hardware and connectivity issues. - Excellent communication skills to effectively coordinate with remote teams and stakeholders. - Ability to work independently and manage multiple tasks in a fast-paced environment. - Familiarity with safety and security standards in data center environments. Bonus Points If You Have: - Certifications such as CompTIA Server+, Cisco CCNA, or similar. - Experience with data center infrastructure management (DCIM) tools. - Knowledge of cloud infrastructure and hybrid environments. - Previous experience working in colocation or multi-tenant data centers. What We Offer: - We offer competitive salary and comprehensive benefits packages. - We offer opportunities for professional growth and continuous learning. - We offer a supportive and inclusive workplace culture. - We offer flexible work schedules and remote work options when applicable. - We offer access to cutting-edge technology and resources. Ready to Apply? If you are ready to take the next step in your career as a Data Center Analyst with HCLTech, please submit your resume and cover letter through our careers portal or email us directly at careers@hcltech.com. We look forward to hearing from you!

Provide on-site technical support and maintenance, troubleshoot and resolve issues, communicate with end users, collaborate with teams, document service activities, and ensure compliance with policies. | Minimum 3 years experience as Field Service or Support Technician with strong technical and customer service skills. | Job Title: Field Service Technician Company Overview: HCLTech is a global technology company committed to delivering innovative IT solutions and services to clients across various industries. With a strong focus on customer satisfaction and technological excellence, we empower businesses to achieve their digital transformation goals. Role Overview: As a Field Service Technician at HCLTech, you will play a critical role in providing high-quality technical support and service to our clients. You will be the frontline representative, ensuring timely resolution of issues and maintaining excellent customer relationships. What You'll Do: - You will provide on-site technical support and maintenance for hardware and software systems. - You will troubleshoot and resolve technical issues efficiently to minimize downtime. - You will communicate effectively with end users to understand and address their concerns. - You will collaborate with peers and other teams to escalate and resolve complex problems. - You will document service activities and maintain accurate records of work performed. - You will ensure compliance with company policies and safety standards during service operations. - You will participate in continuous training to stay updated with the latest technologies. What You Bring: - Minimum of 3 years of experience as a Field Service or Support Technician. - Strong technical expertise in hardware and software troubleshooting. - Excellent customer service and communication skills. - Ability to work independently and manage time effectively. - Familiarity with service documentation and reporting tools. Bonus Points If You Have: - Experience with network configuration and support. - Certifications such as CompTIA A+, Network+, or equivalent. - Knowledge of ITIL processes and best practices. - Ability to handle multiple service requests in a fast-paced environment. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive work environment. - We offer flexible work schedules to promote work-life balance. Ready to Apply? Please submit your resume and cover letter through our careers page at www.hcltech.com/careers. We look forward to having you join our dynamic team!

Provide on-site technical support for IT infrastructure within data centers, including hardware installation, troubleshooting, and coordination with remote teams. | 5-10 years of experience in data center operations or IT infrastructure support, strong technical knowledge, and excellent communication skills. | Job Title: Data Center Analyst Company Overview: HCLTech is a global technology company specializing in IT services and consulting, with a strong focus on innovation and customer-centric solutions. With a presence in over 50 countries, HCLTech is committed to delivering cutting-edge technology services that empower businesses to transform and grow. Role Overview: As a Data Center Analyst at HCLTech, you will serve as the critical on-site technical support for IT infrastructure within data centers or colocation facilities. You will act as the hands and eyes for remote IT teams, ensuring smooth operations and rapid resolution of technical issues. What You'll Do: - You will provide on-site technical support for servers, network devices, and other data center equipment. - You will perform hardware installations, replacements, and troubleshooting tasks. - You will monitor and maintain data center infrastructure to ensure optimal performance. - You will coordinate with remote IT teams to execute maintenance and emergency procedures. - You will document all activities and incidents accurately for audit and reporting purposes. - You will ensure compliance with data center security and safety protocols. - You will assist in capacity planning and resource management within the data center. - You will respond promptly to service requests and escalate issues as necessary. What You Bring: - 5-10 years of experience in data center operations or IT infrastructure support. - Strong knowledge of server hardware, networking equipment, and cabling standards. - Experience with remote hands support and working in colocation facilities. - Ability to troubleshoot hardware and connectivity issues effectively. - Excellent communication skills to liaise with remote teams and stakeholders. - Strong organizational skills and attention to detail. Bonus Points If You Have: - Certifications such as CompTIA Server+, Cisco CCNA, or similar. - Experience with data center management tools and monitoring software. - Familiarity with cloud infrastructure and hybrid environments. - Previous experience working in a large-scale enterprise data center. What We Offer: - We offer competitive salary and comprehensive health benefits. - We offer opportunities for professional growth and certification support. - We offer a collaborative and inclusive work environment. - We offer flexible work schedules and paid time off. - We offer access to cutting-edge technology and tools. Ready to Apply? Please submit your resume and cover letter through our careers portal at www.hcltech.com/careers. We look forward to reviewing your application and potentially welcoming you to our team.

Provide high-quality field service support including installation, maintenance, troubleshooting, and customer service to ensure client satisfaction. | Minimum 3 years experience as a Field Service or Support Technician with strong technical and customer service skills, valid driver’s license, and ability to travel frequently. | Job Title: Field Service Technician Company Overview: HCLTech is a global technology company committed to delivering innovative IT solutions and services to clients across various industries. With a strong focus on customer satisfaction and technological excellence, we empower businesses to achieve their digital transformation goals. Role Overview: As a Field Service Technician at HCLTech, you will play a critical role in providing on-site technical support and maintenance services to our clients. Your expertise and customer-focused approach will ensure timely resolution of technical issues and contribute to overall client satisfaction. What You'll Do: - You will provide high-quality field service support to end users, ensuring timely and effective resolution of technical issues. - You will perform installation, maintenance, and repair of hardware and software systems at client locations. - You will troubleshoot and diagnose technical problems, escalating complex issues as needed. - You will maintain accurate records of service activities, including work orders and service reports. - You will collaborate with internal teams and clients to ensure seamless service delivery. - You will provide excellent customer service, communicating clearly and professionally with clients. - You will stay updated on the latest technology trends and product knowledge to enhance service quality. What You Bring: - Minimum of 3 years of experience as a Field Service or Support Technician. - Strong technical expertise in hardware and software troubleshooting. - Excellent customer service and communication skills. - Ability to work independently and manage time effectively in a field environment. - Valid driver’s license and willingness to travel frequently to client sites. Bonus Points If You Have: - Experience with network troubleshooting and support. - Certifications such as CompTIA A+, Network+, or equivalent. - Familiarity with remote support tools and ticketing systems. - Previous experience working in a fast-paced, client-facing role. What We Offer: - We offer competitive salary and benefits packages. - We offer opportunities for professional growth and skill development. - We offer a supportive and inclusive work environment. - We offer flexible work schedules and travel allowances. - We offer access to the latest tools and technologies to support your work. Ready to Apply? Please submit your resume and cover letter through our careers portal at www.hcltech.com/careers. We look forward to welcoming you to our team!

Manage large-scale accounts with distributed teams, drive productivity gains through automation and Gen AI, maintain client relationships, and lead diverse teams to deliver service excellence. | Extensive experience managing large accounts with onsite and offshore teams, strong retail domain knowledge in merchandising and supply chain, technical competence across multiple technology stacks, and leadership in innovation and analytics. | HCLTech is looking for a highly talented and self- motivated Service Delivery Manager to join it in advancing the technological world through innovation and creativity. Job Title: Service Delivery Manager Job ID: 1616434BR Position Type: Full-time Location: Nashville, TN Role/Responsibilities • Requirement is for an accomplished leader who has extensive experience in managing large scale (15M, 150FTES) accounts distributed across onsite, nearshore and offshore locations • Should have excellent Retail Domain experience particularly in Merchandizing and Supply Chain Areas • Should have proven experience in managing L1 and L2 support for large scale engagements • Should have excellent track record in bringing productivity gains in large scale engagements using best of industry standard tools and methodologies including automation and Gen AI • Should be technically competent to manage accounts with wide array of technology stacks including Oracle PL/SQL, Java and .Net full stack, Data Analytics and ERPs such as GOLD • Should be able to take forward Gen AI approach and utilization in the account • Should be able to build and maintain strong client relationships and interface with internal sales & delivery leaders to identify additional business opportunities • Should be able to lead and mentor a diverse team of consultants, promoting a culture of collaboration, innovation, continuous learning and staying at the forefront of emerging trends • Should be able to perform advanced analyses of business processes, market trends, and data, extracting actionable insights. Employ cutting-edge analytical tools and methodologies to drive strategic decision-making Pay and Benefits Pay Range Minimum: $93,000 Pay Range Maximum: $191,400 HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation. Compensation and Benefits A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. How You’ll Grow At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.

Provide on-site technical support for IT infrastructure within data centers, acting as the on-site representative for remote IT teams and ensuring operational efficiency. | 5-10 years of experience in data center operations or IT infrastructure support with strong hardware and networking troubleshooting skills and excellent communication abilities. | Job Title: Data Center Analyst Company Overview: HCLTech is a global technology company specializing in IT services and consulting, committed to delivering innovative solutions that drive business transformation. With a strong presence in Milwaukee, WI, we pride ourselves on fostering a collaborative and dynamic work environment that supports professional growth and technological advancement. Role Overview: As a Data Center Analyst, you will serve as the critical on-site technical support liaison within our data center facilities. Your role is essential in ensuring seamless IT infrastructure operations by acting as the hands and eyes for remote IT teams, providing timely and effective support to maintain system reliability and performance. What You'll Do: - You will provide on-site technical support for IT infrastructure within data centers and colocation facilities. - You will act as the on-site representative for remote IT teams, executing tasks such as hardware installation, troubleshooting, and maintenance. - You will monitor and report on the status of data center equipment and escalate issues as necessary. - You will coordinate with vendors and internal teams to ensure timely resolution of technical problems. - You will maintain accurate documentation of all activities and incidents within the data center. - You will assist in the implementation of data center policies and procedures to enhance operational efficiency. - You will support emergency response efforts and participate in disaster recovery drills. - You will contribute to continuous improvement initiatives aimed at optimizing data center operations. What You Bring: - 5-10 years of experience in data center operations or IT infrastructure support. - Strong knowledge of data center hardware, including servers, storage, and networking equipment. - Proficiency in troubleshooting and resolving hardware and connectivity issues. - Excellent communication skills to effectively liaise with remote teams and vendors. - Ability to work independently and manage multiple tasks in a fast-paced environment. - Familiarity with data center management tools and documentation standards. Bonus Points If You Have: - Certifications such as CompTIA Server+, Cisco CCNA, or similar. - Experience with cloud infrastructure and hybrid data center environments. - Knowledge of ITIL processes and best practices. - Previous experience working in a colocation or multi-tenant data center. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional development and certification support. - We offer a collaborative and inclusive work culture that values innovation. - We offer flexible work schedules and paid time off to support work-life balance. - We offer access to cutting-edge technology and tools to enhance your work experience. Ready to Apply? To join our team as a Data Center Analyst, please submit your resume and cover letter through our careers page at www.hcltech.com/careers. We look forward to exploring your potential with HCLTech.

Provide on-site technical support, perform equipment installation and repair, communicate with end users, document service activities, collaborate with teams, ensure compliance, manage schedule, and contribute to service improvements. | Minimum 3 years experience as Field Service or Support Technician, strong technical and customer service skills, ability to work independently, proficiency with diagnostic tools, valid driver's license, and willingness to travel. | Job Title: Field Service Technician Company Overview: HCLTech is a global technology company committed to delivering innovative IT solutions and services to clients across various industries. With a strong focus on customer satisfaction and technological excellence, we empower businesses to achieve their digital transformation goals. Role Overview: As a Field Service Technician at HCLTech, you will play a critical role in providing on-site technical support and maintenance services. You will ensure high-quality service delivery, timely issue resolution, and excellent customer interactions to support our clients' operational needs. What You'll Do: - You will provide on-site technical support and troubleshooting for hardware and software issues. - You will perform installation, maintenance, and repair of equipment at client locations. - You will communicate effectively with end users to understand and resolve technical problems. - You will document service activities and maintain accurate records of work performed. - You will collaborate with internal teams to escalate and resolve complex technical issues. - You will ensure compliance with company policies and safety standards during service operations. - You will manage your schedule efficiently to meet service deadlines and customer expectations. - You will contribute to continuous improvement initiatives to enhance service quality. What You Bring: - Minimum of 3 years of experience as a Field Service or Support Technician. - Strong technical expertise in hardware and software troubleshooting. - Excellent customer service and communication skills. - Ability to work independently and manage time effectively. - Proficiency with diagnostic tools and service management software. - Valid driver's license and willingness to travel frequently to client sites. Bonus Points If You Have: - Experience with network configuration and support. - Certifications such as CompTIA A+, Network+, or equivalent. - Familiarity with ITIL processes and service management frameworks. - Previous experience working in a fast-paced, client-facing environment. What We Offer: - We offer competitive salary and comprehensive benefits package. - We offer opportunities for professional growth and skill development. - We offer a supportive and inclusive work environment. - We offer flexible work schedules and travel support. - We offer access to cutting-edge technology and tools. Ready to Apply? If you are passionate about technology and customer service, and meet the qualifications above, please submit your resume and cover letter through our careers portal at www.hcltech.com/careers. We look forward to welcoming you to our team!

Provide on-site technical support for IT infrastructure in data centers, acting as the on-site representative for remote IT teams and ensuring smooth operations. | 5-10 years of experience in data center operations or IT infrastructure support with strong technical knowledge and effective communication skills. | Job Title: Data Center Analyst Company Overview: HCLTech is a global technology company specializing in IT services and consulting. With a strong presence in Milwaukee, WI, we are committed to delivering innovative solutions and exceptional support to our clients worldwide. Our team thrives on collaboration, continuous learning, and driving technological excellence. Role Overview: As a Data Center Analyst at HCLTech, you will serve as the critical on-site technical support for our clients' IT infrastructure within data centers and colocation facilities. You will act as the hands and eyes for remote IT teams, ensuring smooth operations and rapid issue resolution. What You'll Do: - You will provide on-site technical support for IT infrastructure, including servers, networking equipment, and storage systems. - You will act as the on-site representative for remote IT teams, executing tasks and troubleshooting issues promptly. - You will perform hardware installations, replacements, and maintenance activities within the data center. - You will monitor and report on the status of data center equipment and escalate issues as needed. - You will coordinate with vendors and service providers to ensure timely resolution of technical problems. - You will maintain accurate documentation of all activities and incidents. - You will adhere to data center security protocols and safety standards. - You will support continuous improvement initiatives to enhance data center operations. What You Bring: - 5-10 years of experience in data center operations or IT infrastructure support. - Strong knowledge of server hardware, networking equipment, and storage technologies. - Experience with troubleshooting and resolving hardware and connectivity issues. - Ability to work independently and communicate effectively with remote teams. - Familiarity with data center security and safety protocols. - Proficient in documentation and reporting tools. Bonus Points If You Have: - Certifications such as CompTIA Server+, Cisco CCNA, or similar. - Experience working in colocation or multi-tenant data center environments. - Knowledge of scripting or automation tools to streamline tasks. - Previous experience supporting cloud infrastructure or hybrid environments. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and continuous learning. - We offer a collaborative and inclusive work environment. - We offer flexible work schedules and paid time off. - We offer access to cutting-edge technology and tools. Ready to Apply? Please submit your resume and cover letter through our careers page at www.hcltech.com/careers or email your application to careers@hcltech.com. We look forward to hearing from you!

Provide on-site technical support, perform installations and repairs, communicate with end users, document service activities, collaborate with teams, and ensure compliance with policies. | Minimum 3 years experience as a Field Service or Support Technician with strong technical and customer service skills. | Job Title: Field Service Technician Company Overview: HCLTech is a global technology company committed to delivering innovative IT solutions and services to clients across various industries. With a strong focus on customer satisfaction and technological excellence, we empower businesses to achieve their digital transformation goals. Role Overview: As a Field Service Technician at HCLTech, you will play a critical role in providing on-site technical support and maintenance services. You will ensure high-quality service delivery, timely issue resolution, and excellent customer interactions to support our clients' operational needs. What You'll Do: - You will provide on-site technical support and troubleshooting for hardware and software issues. - You will perform installation, maintenance, and repair of equipment at client locations. - You will communicate effectively with end users to understand and resolve technical problems. - You will document service activities and maintain accurate records of work performed. - You will collaborate with peers and support teams to escalate and resolve complex issues. - You will ensure compliance with company policies and safety standards during service operations. - You will participate in continuous training to stay updated with the latest technologies and service techniques. What You Bring: - Minimum of 3 years of experience as a Field Service or Support Technician. - Strong technical expertise in hardware and software troubleshooting. - Excellent customer service and communication skills. - Ability to work independently and manage time effectively in the field. - Proficiency in documenting service reports and using service management tools. Bonus Points If You Have: - Experience with network configuration and support. - Certifications such as CompTIA A+, Network+, or equivalent. - Familiarity with remote support tools and diagnostic software. - Previous experience working in a fast-paced, client-facing environment. What We Offer: - We offer competitive salary and performance-based incentives. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive work environment. - We offer flexible scheduling to promote work-life balance. Ready to Apply? Please submit your resume and cover letter through our careers portal at www.hcltech.com/careers. We look forward to welcoming you to our team!

Provide on-site technical support for IT infrastructure within data centers, acting as the liaison for remote IT teams and ensuring operational integrity. | 5-10 years of experience in data center operations or IT infrastructure support with strong technical and communication skills. | Job Title: Data Center Analyst Company Overview: HCLTech is a global technology company specializing in IT services and consulting, committed to delivering innovative solutions that drive business transformation. With a strong presence in Milwaukee, WI, we pride ourselves on fostering a collaborative and inclusive work environment that empowers our employees to excel. Role Overview: As a Data Center Analyst, you will serve as the critical on-site technical support for IT infrastructure within data centers or colocation facilities. Acting as the hands and eyes for remote IT teams, you will ensure seamless operations and rapid issue resolution to maintain optimal data center performance. What You'll Do: - You will provide on-site technical support for hardware installation, maintenance, and troubleshooting within the data center. - You will act as the liaison between remote IT teams and the physical data center environment. - You will perform routine inspections and monitor data center equipment to ensure operational integrity. - You will assist in the deployment and configuration of network and server hardware. - You will document all activities, incidents, and changes accurately to maintain compliance and operational records. - You will respond promptly to service requests and escalate issues as necessary to minimize downtime. - You will collaborate with cross-functional teams to support data center projects and upgrades. - You will adhere to safety and security protocols to protect data center assets and personnel. What You Bring: - 5-10 years of experience in data center operations or IT infrastructure support. - Strong knowledge of server hardware, networking equipment, and cabling standards. - Proficiency in troubleshooting hardware and connectivity issues in a data center environment. - Excellent communication skills to effectively coordinate with remote teams and stakeholders. - Ability to work independently and manage multiple tasks in a fast-paced environment. - Familiarity with data center safety and security best practices. Bonus Points If You Have: - Certifications such as CompTIA Server+, Cisco CCNA, or similar. - Experience with colocation facilities and multi-tenant data centers. - Knowledge of virtualization technologies and cloud infrastructure. - Previous experience working in a Smart Hands or similar technical support role. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and continuous learning. - We offer a supportive and inclusive workplace culture. - We offer flexible work schedules and paid time off. - We offer access to cutting-edge technology and tools. Ready to Apply? To join our team as a Data Center Analyst, please submit your resume and cover letter through our careers page at www.hcltech.com/careers. We look forward to hearing from you!