HCLTech

Compensation

Full Description

HCLTech is looking for a highly talented and self- motivated Service Delivery Manager to join it in advancing the technological world through innovation and creativity. Job Title: Service Delivery Manager Job ID: 1616434BR Position Type: Full-time Location: Nashville, TN Role/Responsibilities • Requirement is for an accomplished leader who has extensive experience in managing large scale (15M, 150FTES) accounts distributed across onsite, nearshore and offshore locations • Should have excellent Retail Domain experience particularly in Merchandizing and Supply Chain Areas • Should have proven experience in managing L1 and L2 support for large scale engagements • Should have excellent track record in bringing productivity gains in large scale engagements using best of industry standard tools and methodologies including automation and Gen AI • Should be technically competent to manage accounts with wide array of technology stacks including Oracle PL/SQL, Java and .Net full stack, Data Analytics and ERPs such as GOLD • Should be able to take forward Gen AI approach and utilization in the account • Should be able to build and maintain strong client relationships and interface with internal sales & delivery leaders to identify additional business opportunities • Should be able to lead and mentor a diverse team of consultants, promoting a culture of collaboration, innovation, continuous learning and staying at the forefront of emerging trends • Should be able to perform advanced analyses of business processes, market trends, and data, extracting actionable insights. Employ cutting-edge analytical tools and methodologies to drive strategic decision-making Pay and Benefits Pay Range Minimum: $93,000 Pay Range Maximum: $191,400 HCLTech is an equal opportunity employer, committed to providing equal employment opportunities to all applicants and employees regardless of race, religion, sex, color, age, national origin, pregnancy, sexual orientation, physical disability or genetic information, military or veteran status, or any other protected classification, in accordance with federal, state, and/or local law. Should any applicant have concerns about discrimination in the hiring process, they should provide a detailed report of those concerns to secure@hcltech.com for investigation. Compensation and Benefits A candidate’s pay within the range will depend on their work location, skills, experience, education, and other factors permitted by law. This role may also be eligible for performance-based bonuses subject to company policies. In addition, this role is eligible for the following benefits subject to company policies: medical, dental, vision, pharmacy, life, accidental death & dismemberment, and disability insurance; employee assistance program; 401(k) retirement plan; 10 days of paid time off per year (some positions are eligible for need-based leave with no designated number of leave days per year); and 10 paid holidays per year. How You’ll Grow At HCLTech, we offer continuous opportunities for you to find your spark and grow with us. We want you to be happy and satisfied with your role and to really learn what type of work sparks your brilliance the best. Throughout your time with us, we offer transparent communication with senior-level employees, learning and career development programs at every level, and opportunities to experiment in different roles or even pivot industries. We believe that you should be in control of your career with unlimited opportunities to find the role that fits you best.