17 open positions available
Manage end-to-end CIS implementation projects including legacy system integration, data migration, and stakeholder engagement in a utility environment. | Must have proven CIS implementation experience and PMP certification, with preferred skills in legacy system integration, business process optimization, and utility operations. | Move Forward with VOLT VOLT is immediately hiring for a Project Manager-CIS Implementation Position type: Full-time, Contingent Duration: 3 years+ Location: This role will be onsite for the first 1-2 weeks of the assignment, then periodic visits as needed. Job Description: Required Qualifications: • Proven end-to-end CIS implementation experience (e.g., SAP, Oracle, Harris Products) • PMP certification Preferred Experience: • Legacy system integration and data migration in a utility environment • Business process optimization and change management expertise • Strong communication and stakeholder engagement skills • Understanding of utility operations, including rate structures, billing, and Meter Data Management (MDM) Systems the PM will manage on the EPMO side: • CIS - Harris Northstar • Customer Portal • Outage Management System (OMS) - Harris Data Voice • Meter Data Management (MDM) • Mobile Workforce Management - Harris Service Link • Backend Payment Processing • Payment Kiosks • Remittance Processing • Payment IVR PAY RANGE AND BENEFITS: Pay Range: $70.00-$90.00 per hour • Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Benefits: Innova Solutions offers benefits( based on eligibility) that include the following: Medical & pharmacy coverage, Dental/vision insurance, 401(k), Health saving account (HSA) and Flexible spending account (FSA), Life Insurance, Pet Insurance, Short term and Long term Disability, Accident & Critical illness coverage, Pre-paid legal & ID theft protection, Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). ABOUT INNOVA SOLUTIONS: Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields. Recent Recognitions: · One of Largest IT Consulting Staffing firms in the USA – Recognized as #4 by Staffing Industry Analysts (SIA 2022) · ClearlyRated® Client Diamond Award Winner (2020) · One of the Largest Certified MBE Companies in the NMSDC Network (2022) · Advanced Tier Services partner with AWS and Gold with MS Website: https://www.innovasolutions.com/ Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at hr@innovasolutions.com or (770) 493-5588. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
Support stakeholders in creating targeted content, design scalable content structures, oversee content creation and optimization, collaborate with cross-functional teams, and analyze content performance. | 4+ years experience in content strategy or digital marketing, strong writing and communication skills, project management ability, knowledge of information architecture, and ability to work collaboratively. | • Job Posting Description Job Posting Description As a Digital Content Strategist / Architect, you will play a crucial role in shaping our online presence and ensuring that content aligns with business goals and is effectively delivered across various platforms and devices in a timely manner. Responsibilities: • Stakeholder Support: Support business stakeholders in creating content that is targeted to customer needs and interests as part of a consistent, connected content experience. • Content Structure Design: Define the structure and organization of digital content, ensuring it is scalable and adaptable. • Content Creation and Governance: Oversee the creation, editing, and publication of online content, enhancing the overall user experience while ensuring consistency and quality. • Content Optimization: Evaluate existing content and identify opportunities for improvement to enhance user experience and engagement and effective content delivery. Leverage Search Engine Optimization expertise and platforms. • Collaboration: As required, work closely with designers, writers, marketers, and other team members to produce cohesive and engaging content. • Performance Analysis: As required, use tracking and analysis systems to gain insights for content optimization and to guide content strategy. • Job Posting Qualifications Job Posting Qualifications • A degree in Marketing, Communications, Journalism, or a related field is preferred. • 4+ years of relevant experience in content strategy, content architecture, digital marketing, or a similar role. • Information Architecture / Taxonomy knowledge is highly desired. • Demonstrated results orientation, including developing fact-driven, business goal focused plans that align with strategic objectives. • Effective project management and organizational skills. • Clear and compelling writing skills; strong oral communication skills; strong content presentation skills. • Ability to work collaboratively with a diverse group of individuals cross-organizationally, cross-functionally, and within a global matrix. • Strong initiative and creativity. • Proven ability to plan, prioritize, and manage digital workflows throughout the content lifecycle-from content planning, creation, development, publishing, valuation, and maintenance. Attachments __PRESENT __PRESENT__PRESENT__PRESENT__PRESENT__PRESENT Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please click here or call (866) 898-0005. Please indicate the specifics of the assistance needed. Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
Prepare, sanitize, and transport medical equipment while providing customer service and maintaining compliance with medical device regulations. | High school diploma, Covid vaccination, valid driver's license, 2 years customer service experience, data entry skills, ability to meet physical demands and flexible schedule. | Thrive with Volt! Volt is immediately hiring for a Field Service Representative in Kent, WA. As a Field Service Representative you will: Provide world class customer service during the provision, return and servicing of medical equipment inclusive of responding to product inquiries or other identified customer needs. The daily responsibilities of preparation of medical equipment for patient use to include sanitization and disinfection, quality control testing, preparation for use and transportation of the equipment to and from customer locations utilizing a company provided vehicle. In addition to preparation and provision of medical equipment, employees in this function are required to learn and operate within the company defined policies and procedures to maintain compliance with the regulated requirements for medical devices. • Clean and quality control of equipment; follow standard procedures with computer/app/phone • May assist with deliveries if trained • Participate in housekeeping rotations; strong communication and teamwork expected • Supporting customers to include patients and hospital staff on a regular basis providing superior customer service with customer centric solutions • Preparing medical device equipment (cleaning and disinfecting), disposables, and documentation processing for delivery This is a full-time on-site 11-month contract opportunity. Schedule: Monday-Friday fully on-site in Kent, WA. Hours: 8:00am-5:00pm. Overtime may be mandatory (flexible schedule). The ideal candidate must have: • High School Diploma (or equivalent GED) • Fully Covid Vaccinated (must be able to provide proof) • Able to clear annual testing for tuberculosis • Previous Data Entry experience • Two (2) years of customer service experience in a private, public, government, or military environment • Current and Valid Drivers license due to this position requires driving • Ability to work non-traditional work schedule, which may include extended hours including evenings, weekends, and participate in on-call duties • Ability to meet physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA) Pay Rate: $22.62 per hour • Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc. Qualified candidates should APPLY NOW for immediate consideration! Please hit APPLY to provide the required information, and we will be back in touch as soon as possible. Benefits: Volt offers benefits (based on eligibility) that include the following: health, dental, vision, term life, short term disability, AD&D, 401(k), Sick time, and other types of paid leaves (as required by law), Employee Assistance Program (EAP). Volt is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Volt is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please click here or call (866) 898-0005. Please indicate the specifics of the assistance needed. Volt does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b. The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.
Manage customer scheduling and conflicts, respond to inquiries, maintain records, and collaborate with teams to resolve issues. | At least 2 years of customer service experience, strong communication and problem-solving skills, proficiency with customer service software, and ability to work in a hybrid remote environment. | Job Title: CSV Customer Service Representative Company Overview: Volt Workforce Solutions is a leading staffing and workforce management company dedicated to connecting talented professionals with top employers across various industries. With a strong commitment to innovation and customer satisfaction, Volt provides flexible and reliable staffing solutions to meet the evolving needs of businesses and job seekers alike. Role Overview: As a CSV Customer Service Representative, you will play a crucial role in managing customer interactions and ensuring seamless scheduling and conflict resolution. This hybrid remote position based in Oakdale, Minnesota, offers an opportunity to contribute to a dynamic team focused on delivering exceptional customer support. What You'll Do: - You will schedule appointments and manage conflicts between customers to ensure smooth service delivery. - You will respond promptly to customer inquiries via phone, email, and other communication channels. - You will maintain accurate records of customer interactions and transactions. - You will collaborate with internal teams to resolve customer issues efficiently. - You will provide product and service information to customers to assist with their needs. - You will identify and escalate complex issues to the appropriate departments. - You will contribute to continuous improvement initiatives by providing feedback on customer service processes. - You will uphold company policies and standards in all customer interactions. What You Bring: - Minimum of 2 years of experience in customer service or a related field. - Strong communication skills, both verbal and written. - Proficiency with customer service software and Microsoft Office Suite. - Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. - Problem-solving skills and a customer-focused mindset. - High school diploma or equivalent; additional education is a plus. Bonus Points If You Have: - Experience working in a hybrid remote environment. - Familiarity with scheduling software and conflict management tools. - Previous experience in workforce solutions or staffing industry. - Bilingual abilities or additional language skills. What We Offer: - We offer competitive pay and flexible hybrid remote work arrangements. - We offer comprehensive health, dental, and vision insurance plans. - We offer paid time off and holiday benefits. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive work culture that values your contributions. Ready to Apply? To join our team as a CSV Customer Service Representative, please submit your resume and cover letter through our online application portal at www.volt.com/careers. We look forward to hearing from you!
Manage scheduling and resolve conflicts between customers while providing excellent customer service and support. | Minimum 2 years of customer service experience, strong communication skills, proficiency with CRM software, and ability to multitask effectively. | Job Title: CSV Customer Service Representative Company Overview: Volt Workforce Solutions is a leading staffing and workforce management company dedicated to connecting talented professionals with top employers across various industries. With a strong commitment to innovation and customer satisfaction, Volt provides flexible and reliable staffing solutions to meet the evolving needs of businesses. Role Overview: As a CSV Customer Service Representative, you will play a crucial role in managing customer interactions and ensuring seamless scheduling and conflict resolution. This hybrid remote position based in Oakdale, Minnesota, offers an opportunity to contribute to a dynamic team focused on delivering exceptional service and support. What You'll Do: - You will manage scheduling and resolve conflicts between customers to ensure smooth operations. - You will respond promptly to customer inquiries via phone, email, and other communication channels. - You will maintain accurate records of customer interactions and transactions. - You will collaborate with internal teams to address and resolve customer issues effectively. - You will provide product and service information to customers to assist with their needs. - You will identify opportunities to improve customer satisfaction and suggest process enhancements. - You will handle escalated customer concerns with professionalism and empathy. - You will support the implementation of customer service policies and procedures. What You Bring: - Minimum of 2 years of experience in customer service or a related field. - Strong communication skills, both verbal and written. - Proficiency with customer service software and CRM systems. - Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. - Problem-solving skills and a customer-focused mindset. - High school diploma or equivalent; additional education is a plus. Bonus Points If You Have: - Experience working in a hybrid remote environment. - Knowledge of scheduling software and conflict management tools. - Previous experience in a technical or CSV-related customer service role. - Bilingual abilities or additional language skills. What We Offer: - We offer competitive compensation and benefits packages. - We offer flexible hybrid remote work arrangements. - We offer opportunities for professional growth and development. - We offer a supportive and inclusive work environment. - We offer access to wellness programs and employee assistance resources. Ready to Apply? To apply, please submit your resume and a cover letter detailing your relevant experience to Volt's career portal or contact our recruitment team directly. We look forward to hearing from you!
Manage customer scheduling and conflicts, respond to inquiries, maintain records, and collaborate with teams to resolve issues. | At least 2 years of customer service experience, proficiency in CRM and Microsoft Office, strong communication and problem-solving skills. | Job Title: CSV Customer Service Representative Company Overview: Volt Workforce Solutions is a leading staffing and workforce management company dedicated to connecting talented professionals with top employers across various industries. With a strong commitment to innovation and customer satisfaction, Volt provides flexible and reliable staffing solutions to meet the evolving needs of businesses and job seekers alike. Role Overview: As a CSV Customer Service Representative, you will play a crucial role in managing customer interactions and ensuring seamless scheduling and conflict resolution. This hybrid remote position based in Oakdale, Minnesota, offers an opportunity to support clients by delivering exceptional service and maintaining strong communication channels. What You'll Do: - You will schedule appointments and manage conflicts between customers to ensure smooth operations. - You will respond promptly to customer inquiries via phone, email, and other communication channels. - You will maintain accurate records of customer interactions and transactions. - You will collaborate with internal teams to resolve customer issues efficiently. - You will provide product and service information to customers to assist with their needs. - You will identify opportunities to improve customer satisfaction and suggest process enhancements. - You will handle escalated customer concerns with professionalism and empathy. - You will support the onboarding process for new customers and assist with training as needed. What You Bring: - Minimum of 2 years of experience in customer service or a related field. - Strong communication skills, both verbal and written. - Proficiency with customer relationship management (CRM) software and Microsoft Office Suite. - Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. - Problem-solving skills with a customer-focused mindset. - High school diploma or equivalent; additional education is a plus. Bonus Points If You Have: - Experience working in a hybrid remote environment. - Knowledge of scheduling software and conflict management tools. - Previous experience in workforce solutions or staffing industry. - Bilingual abilities or additional language skills. What We Offer: - We offer a competitive salary and performance-based incentives. - We offer flexible hybrid remote work arrangements to support work-life balance. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive company culture focused on employee well-being. Ready to Apply? To join our team as a CSV Customer Service Representative, please submit your resume and cover letter through our online application portal at www.volt.com/careers. We look forward to hearing from you!
Manage scheduling and resolve conflicts between customers while providing exceptional service and maintaining accurate records. | Minimum 2 years customer service experience, strong communication skills, proficiency with CRM software and Microsoft Office, and ability to multitask effectively. | Job Title: CSV Customer Service Representative Company Overview: Volt Workforce Solutions is a leading staffing and workforce management company dedicated to connecting talented professionals with top employers across various industries. With a strong commitment to innovation and customer satisfaction, Volt provides flexible and reliable staffing solutions to meet the evolving needs of businesses and job seekers alike. Role Overview: As a CSV Customer Service Representative, you will play a crucial role in managing customer interactions and ensuring seamless scheduling and conflict resolution. This hybrid remote position based in Oakdale, Minnesota, offers an opportunity to support clients by delivering exceptional service and maintaining strong communication channels. What You'll Do: - You will manage scheduling and resolve conflicts between customers to ensure smooth operations. - You will respond promptly to customer inquiries via phone, email, and other communication channels. - You will maintain accurate records of customer interactions and transactions. - You will collaborate with internal teams to address and resolve customer issues effectively. - You will provide product and service information to customers to assist with their needs. - You will identify opportunities to improve customer satisfaction and suggest process enhancements. - You will handle escalated customer concerns with professionalism and empathy. - You will support the onboarding process for new customers and assist with training as needed. What You Bring: - Minimum of 2 years of experience in customer service or a related field. - Strong communication skills, both verbal and written. - Proficiency with customer relationship management (CRM) software and Microsoft Office Suite. - Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. - Problem-solving skills with a customer-focused mindset. - High school diploma or equivalent; additional education is a plus. Bonus Points If You Have: - Experience working in a hybrid remote environment. - Knowledge of scheduling software and conflict management tools. - Previous experience in workforce solutions or staffing industry. - Bilingual abilities or additional language skills. What We Offer: - We offer competitive pay and flexible hybrid remote work arrangements. - We offer comprehensive health, dental, and vision insurance plans. - We offer paid time off and holiday benefits. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive work culture that values your contributions. Ready to Apply? To join our team as a CSV Customer Service Representative, please submit your resume and cover letter through our online application portal at www.volt.com/careers. We look forward to hearing from you!
Manage scheduling and resolve conflicts between customers while providing exceptional service and support in a hybrid remote environment. | Minimum 2 years of customer service experience, strong communication and problem-solving skills, proficiency with CRM software, and ability to work in a fast-paced environment. | Job Title: CSV Customer Service Representative Company Overview: Volt Workforce Solutions is a leading staffing and workforce management company dedicated to connecting talented professionals with top employers across various industries. With a strong commitment to innovation and customer satisfaction, Volt provides flexible and dynamic employment solutions that empower both clients and employees to succeed. Role Overview: As a CSV Customer Service Representative, you will play a crucial role in managing customer interactions and ensuring seamless scheduling and conflict resolution. This hybrid remote position based in Oakdale, Minnesota, offers an opportunity to contribute to a dynamic team focused on delivering exceptional service and support. What You'll Do: - You will manage scheduling and resolve conflicts between customers to ensure smooth operations. - You will respond promptly to customer inquiries via phone, email, and other communication channels. - You will maintain accurate records of customer interactions and transactions. - You will collaborate with internal teams to address and resolve customer issues effectively. - You will provide product and service information to customers to assist with their needs. - You will identify opportunities to improve customer satisfaction and suggest process enhancements. - You will handle escalated customer concerns with professionalism and empathy. - You will support the implementation of customer service policies and procedures. What You Bring: - Minimum of 2 years of experience in customer service or a related field. - Strong communication skills, both verbal and written. - Proficiency with customer service software and CRM systems. - Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. - Problem-solving skills with a customer-focused mindset. - High school diploma or equivalent; additional education is a plus. Bonus Points If You Have: - Experience working in a hybrid remote environment. - Knowledge of scheduling software and conflict management tools. - Previous experience in a technical or CSV-related customer service role. - Bilingual abilities or additional language skills. What We Offer: - We offer competitive compensation and benefits packages. - We offer flexible hybrid remote work arrangements. - We offer opportunities for professional growth and development. - We offer a supportive and inclusive work environment. - We offer access to wellness programs and employee assistance resources. Ready to Apply? To join our team as a CSV Customer Service Representative, please submit your resume and cover letter through our online application portal at Volt Workforce Solutions. We look forward to hearing from you!
Manage scheduling and resolve conflicts between customers while providing exceptional customer service and maintaining accurate records. | At least 2 years of customer service experience, strong communication skills, proficiency with Microsoft Office, and ability to work in a hybrid remote environment. | Job Title: CSV Customer Service Representative Company Overview: Volt Workforce Solutions is a leading staffing and workforce management company dedicated to connecting talented professionals with top employers across various industries. With a strong commitment to innovation and customer satisfaction, Volt provides flexible and rewarding career opportunities to help individuals grow and succeed. Role Overview: As a CSV Customer Service Representative, you will play a crucial role in managing customer interactions and ensuring smooth scheduling and conflict resolution. This hybrid remote position based in Oakdale, Minnesota, offers the opportunity to support clients by delivering exceptional service and maintaining strong communication channels. What You'll Do: - You will manage scheduling and resolve conflicts between customers efficiently. - You will handle customer inquiries and provide timely, accurate information. - You will maintain detailed records of customer interactions and transactions. - You will collaborate with internal teams to address and resolve customer issues. - You will assist in processing orders and managing customer accounts. - You will contribute to continuous improvement initiatives to enhance customer service processes. - You will communicate effectively via phone, email, and other channels to support customer needs. What You Bring: - You have at least 2 years of experience in customer service or a related field. - You possess strong communication and interpersonal skills. - You are proficient with Microsoft Office Suite and customer service software. - You have excellent problem-solving abilities and attention to detail. - You are comfortable working in a hybrid remote environment. Bonus Points If You Have: - Experience in scheduling or conflict management. - Familiarity with CSV data handling or related technical skills. - Previous experience in a workforce solutions or staffing company. - Bilingual abilities or additional language skills. What We Offer: - We offer competitive salary and benefits packages. - We offer flexible hybrid remote work arrangements. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive work environment. - We offer employee wellness programs and resources. Ready to Apply? Please submit your resume and cover letter through our online application portal at Volt Workforce Solutions. We look forward to hearing from you!
Manage customer scheduling and conflicts while providing exceptional service and support in a hybrid remote environment. | At least 2 years of customer service experience, strong communication and problem-solving skills, proficiency with CRM software, and ability to work in a hybrid remote setting. | Job Title: CSV Customer Service Representative Company Overview: Volt Workforce Solutions is a leading staffing and workforce management company dedicated to connecting talented professionals with top employers across various industries. With a strong commitment to innovation and customer satisfaction, Volt provides flexible and reliable staffing solutions to meet the evolving needs of businesses. Role Overview: As a CSV Customer Service Representative, you will play a crucial role in managing customer interactions and ensuring seamless scheduling and conflict resolution. This hybrid remote position based in Oakdale, Minnesota, offers an opportunity to support clients by delivering exceptional service and maintaining strong communication channels. What You'll Do: - You will schedule appointments and manage conflicts between customers efficiently. - You will respond promptly to customer inquiries via phone, email, and other communication channels. - You will maintain accurate records of customer interactions and transactions. - You will collaborate with internal teams to resolve customer issues and improve service delivery. - You will provide product and service information to customers to assist with their needs. - You will identify opportunities to enhance customer satisfaction and contribute to process improvements. - You will handle escalated customer concerns with professionalism and empathy. - You will support the implementation of customer service policies and procedures. What You Bring: - Minimum of 2 years of experience in customer service or a related field. - Strong communication skills, both verbal and written. - Proficiency with customer relationship management (CRM) software and Microsoft Office Suite. - Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. - Problem-solving skills with a customer-focused mindset. - High school diploma or equivalent; additional education is a plus. Bonus Points If You Have: - Experience working in a hybrid remote environment. - Knowledge of scheduling software and conflict management tools. - Previous experience in a staffing or workforce solutions company. - Bilingual abilities or additional language skills. What We Offer: - We offer competitive pay and flexible hybrid remote work arrangements. - We offer comprehensive health, dental, and vision insurance plans. - We offer paid time off and holiday benefits. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive work culture that values your contributions. Ready to Apply? To apply, please submit your resume and a cover letter detailing your relevant experience to Volt's careers portal or contact our recruitment team directly. We look forward to hearing from you!
Manage scheduling and resolve conflicts between customers while providing excellent customer service and support. | Minimum 2 years of customer service experience, strong communication skills, proficiency with customer service software and Microsoft Office, and ability to multitask in a fast-paced environment. | Job Title: CSV Customer Service Representative Company Overview: Volt Workforce Solutions is a leading staffing and workforce management company dedicated to connecting talented professionals with top employers across various industries. With a strong commitment to innovation and customer satisfaction, Volt provides flexible and dynamic employment solutions that empower both clients and employees to succeed. Role Overview: As a CSV Customer Service Representative, you will play a crucial role in managing customer interactions and ensuring seamless scheduling and conflict resolution. This hybrid remote position based in Oakdale, Minnesota, requires a proactive and detail-oriented individual who can effectively support customer needs and contribute to a positive service experience. What You'll Do: - You will manage scheduling and resolve conflicts between customers to maintain smooth operations. - You will respond promptly to customer inquiries via phone, email, and other communication channels. - You will document and track customer interactions and issues accurately in the system. - You will collaborate with internal teams to address and resolve customer concerns efficiently. - You will provide product and service information to customers to assist with their needs. - You will identify opportunities to improve customer service processes and suggest enhancements. - You will maintain a professional and courteous demeanor in all customer interactions. - You will support the team in meeting performance goals and service level agreements. What You Bring: - Minimum of 2 years of experience in customer service or a related field. - Strong communication skills, both verbal and written. - Proficiency with customer service software and Microsoft Office Suite. - Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. - Problem-solving skills with a customer-focused approach. - High school diploma or equivalent; additional education is a plus. Bonus Points If You Have: - Experience working in a hybrid remote environment. - Familiarity with scheduling software and conflict management tools. - Previous experience in a workforce solutions or staffing company. - Bilingual abilities or additional language skills. What We Offer: - We offer a competitive salary and comprehensive benefits package. - We offer flexible hybrid remote work arrangements to support work-life balance. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive company culture. - We offer employee recognition programs and wellness initiatives. Ready to Apply? To join our team as a CSV Customer Service Representative, please submit your resume and cover letter through our online application portal at www.volt.com/careers. We look forward to hearing from you!
Provide on-site desktop support, troubleshoot hardware and software issues, collaborate with Help Desk, and maintain system performance. | Minimum 2 years desktop support experience, strong Windows OS knowledge, hardware troubleshooting skills, excellent communication, and willingness to work Wednesday to Sunday. | Job Title: Desktop Field Services Specialist Company Overview: Volt is a leading staffing and workforce solutions company dedicated to connecting talented professionals with top-tier employers across various industries. With a strong presence in San Diego, CA, Volt prides itself on fostering career growth and providing exceptional support to both clients and candidates. Role Overview: As a Desktop Field Services Specialist, you will play a crucial role in supporting end users by providing on-site technical assistance and resolving hardware and software issues. You will be an essential part of the IT End User Technology Team, ensuring seamless technology operations and excellent customer service. What You'll Do: - You will provide on-site desktop support to end users, troubleshooting hardware and software issues efficiently. - You will install, configure, and maintain desktop computers, peripherals, and related equipment. - You will respond promptly to service requests and incidents, ensuring minimal downtime. - You will collaborate with the Help Desk team to escalate and resolve complex technical problems. - You will perform routine maintenance and updates to ensure system security and performance. - You will document support activities and maintain accurate records of service requests. - You will assist in deploying new technology and upgrades across the organization. - You will work a Wednesday to Sunday schedule, demonstrating flexibility and commitment. What You Bring: - Minimum of 2 years of experience in desktop support or field services. - Strong knowledge of Windows operating systems and Microsoft Office Suite. - Experience with hardware troubleshooting and repair. - Excellent communication and customer service skills. - Ability to work independently and manage time effectively. - Willingness to work a Wednesday to Sunday schedule. Bonus Points If You Have: - Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or similar. - Experience with remote support tools and ticketing systems. - Knowledge of networking fundamentals and security best practices. - Previous experience in a fast-paced IT support environment. What We Offer: - We offer competitive compensation and opportunities for career advancement. - We offer comprehensive health, dental, and vision insurance plans. - We offer paid time off and flexible scheduling options. - We offer ongoing training and professional development resources. - We offer a supportive and inclusive work environment. Ready to Apply? To join our dynamic team as a Desktop Field Services Specialist, please submit your resume and cover letter through our online application portal at Volt's careers page. We look forward to hearing from you!
Manage scheduling and resolve conflicts between customers while providing exceptional customer service and maintaining accurate records. | At least 2 years of customer service experience, strong communication skills, proficiency with customer service software and Microsoft Office, and ability to work in a hybrid remote environment. | Job Title: CSV Customer Service Representative Company Overview: Volt Workforce Solutions is a leading staffing and workforce management company dedicated to connecting talented professionals with top employers across various industries. With a strong commitment to innovation and customer satisfaction, Volt provides flexible and reliable staffing solutions to meet the evolving needs of businesses. Role Overview: As a CSV Customer Service Representative, you will play a crucial role in managing customer interactions and ensuring seamless scheduling and conflict resolution. This hybrid remote position based in Oakdale, Minnesota, offers an opportunity to support clients by delivering exceptional service and maintaining strong customer relationships. What You'll Do: - You will manage scheduling and resolve conflicts between customers efficiently. - You will respond promptly to customer inquiries via phone, email, and other communication channels. - You will maintain accurate records of customer interactions and transactions. - You will collaborate with internal teams to address and resolve customer issues. - You will provide product and service information to customers to assist with their needs. - You will identify opportunities to improve customer service processes. - You will handle escalated customer concerns with professionalism and empathy. - You will contribute to team goals by meeting or exceeding performance metrics. What You Bring: - You bring at least 2 years of experience in customer service or a related field. - You have strong communication skills, both verbal and written. - You are proficient with customer service software and Microsoft Office Suite. - You have excellent problem-solving abilities and attention to detail. - You are comfortable working in a hybrid remote environment. Bonus Points If You Have: - Experience in scheduling or workforce management systems. - Familiarity with CSV data handling and basic data entry skills. - Previous experience in a staffing or workforce solutions company. - Bilingual abilities to support diverse customer bases. What We Offer: - We offer competitive salary and benefits packages. - We offer flexible hybrid remote work arrangements. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive work environment. - We offer employee wellness programs and resources. Ready to Apply? To apply, please submit your resume and cover letter through our online application portal or email them directly to our recruitment team at careers@volt.com. We look forward to hearing from you!
Provide on-site desktop support, troubleshoot hardware and software issues, collaborate with Help Desk, document service activities, and maintain IT assets. | Minimum 2 years desktop support experience, strong Windows OS knowledge, hardware troubleshooting skills, excellent communication, valid driver’s license. | Job Title: Desktop Field Services Specialist Company Overview: Volt is a leading staffing and workforce solutions company dedicated to connecting talented professionals with top-tier employers across various industries. With a strong presence in San Diego, CA, Volt prides itself on fostering career growth and providing exceptional support to both clients and candidates. Role Overview: As a Desktop Field Services Specialist, you will play a crucial role in supporting end users by providing on-site technical assistance and resolving hardware and software issues. You will be an integral part of the IT End User Technology Team, ensuring seamless technology operations and excellent customer service. What You'll Do: - You will provide on-site desktop support to end users, troubleshooting hardware and software issues efficiently. - You will install, configure, and maintain desktop computers, peripherals, and related equipment. - You will respond promptly to service requests and incidents, ensuring minimal downtime. - You will collaborate with the Help Desk team to escalate and resolve complex technical problems. - You will document all service activities and maintain accurate records of issues and resolutions. - You will support software deployments and updates as directed by the IT team. - You will assist in maintaining IT inventory and asset management. - You will work a Wednesday to Sunday schedule, demonstrating flexibility and commitment. What You Bring: - Minimum of 2 years of experience in desktop support or field services. - Strong knowledge of Windows operating systems and Microsoft Office Suite. - Experience with hardware troubleshooting and repair. - Excellent communication and customer service skills. - Ability to work independently and manage time effectively. - Valid driver’s license and reliable transportation for field visits. Bonus Points If You Have: - Experience with remote support tools and ticketing systems. - Certifications such as CompTIA A+, Microsoft Certified Professional (MCP). - Familiarity with network troubleshooting and basic IT infrastructure. - Previous experience working in a fast-paced IT support environment. What We Offer: - We offer competitive pay and opportunities for career advancement. - We offer comprehensive health benefits including medical, dental, and vision. - We offer paid time off and flexible scheduling options. - We offer a supportive team environment with ongoing training and development. - We offer the chance to work with cutting-edge technology in a dynamic setting. Ready to Apply? To join our team as a Desktop Field Services Specialist, please submit your resume and cover letter through our Volt careers page or contact our San Diego office directly. We look forward to helping you advance your IT career with Volt!
Manage customer scheduling and conflicts while providing exceptional service and support. | At least 2 years of customer service experience, strong communication and problem-solving skills, proficiency with customer service software and Microsoft Office. | Job Title: CSV Customer Service Representative Company Overview: Volt Workforce Solutions is a leading staffing and workforce management company dedicated to connecting talented professionals with top employers across various industries. With a strong commitment to innovation and customer satisfaction, Volt provides flexible and dynamic workforce solutions tailored to meet the evolving needs of businesses and employees alike. Role Overview: As a CSV Customer Service Representative, you will play a crucial role in managing customer interactions and ensuring seamless scheduling and conflict resolution. This hybrid remote position based in Oakdale, Minnesota, offers an opportunity to support clients by delivering exceptional service and maintaining strong communication channels. What You'll Do: - You will schedule appointments and manage conflicts between customers to ensure smooth operations. - You will respond promptly to customer inquiries via phone, email, and other communication channels. - You will maintain accurate records of customer interactions and transactions. - You will collaborate with internal teams to resolve customer issues efficiently. - You will provide product and service information to customers to assist with their needs. - You will identify and escalate complex issues to the appropriate departments. - You will contribute to continuous improvement initiatives by providing feedback on customer service processes. - You will uphold company policies and ensure compliance with customer service standards. What You Bring: - Minimum of 2 years of experience in customer service or a related field. - Strong communication skills, both verbal and written. - Proficiency with customer service software and Microsoft Office Suite. - Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. - Problem-solving skills with a customer-focused mindset. - High school diploma or equivalent; additional education is a plus. Bonus Points If You Have: - Experience working in a hybrid remote environment. - Familiarity with scheduling software and conflict management tools. - Previous experience in workforce solutions or staffing industry. - Bilingual abilities or additional language skills. What We Offer: - We offer competitive compensation and opportunities for career advancement. - We offer flexible hybrid remote work arrangements to support work-life balance. - We offer comprehensive health, dental, and vision insurance plans. - We offer paid time off and holiday benefits. - We offer ongoing training and professional development opportunities. Ready to Apply? To join our team as a CSV Customer Service Representative, please submit your resume and cover letter through our online application portal at www.volt.com/careers. We look forward to hearing from you!
Provide on-site desktop support, troubleshoot hardware and software issues, collaborate with Help Desk, and maintain system reliability. | Minimum 2 years desktop support experience, strong Windows OS knowledge, hardware troubleshooting skills, excellent communication, and willingness to work Wednesday to Sunday. | Job Title: Desktop Field Services Specialist Company Overview: Volt is a leading staffing and workforce solutions company dedicated to connecting talented professionals with top-tier employers across various industries. With a strong presence in San Diego, CA, Volt prides itself on fostering career growth and providing exceptional support to both clients and candidates. Role Overview: As a Desktop Field Services Specialist, you will play a crucial role in supporting end users by providing on-site technical assistance and resolving hardware and software issues. You will be an essential part of the IT End User Technology Team, ensuring seamless technology operations and excellent customer service. What You'll Do: - You will provide on-site desktop support to end users, troubleshooting hardware and software issues efficiently. - You will install, configure, and maintain desktop computers, peripherals, and related equipment. - You will respond promptly to service requests and incidents, ensuring minimal downtime. - You will collaborate with the Help Desk team to escalate and resolve complex technical problems. - You will perform routine maintenance and updates to ensure system reliability. - You will document support activities and maintain accurate records of service requests. - You will assist in deploying new technology and upgrades across the organization. - You will work a Wednesday to Sunday schedule, demonstrating flexibility and commitment. What You Bring: - Minimum of 2 years of experience in desktop support or field services. - Strong knowledge of Windows operating systems and Microsoft Office Suite. - Experience with hardware troubleshooting and repair. - Excellent communication and customer service skills. - Ability to work independently and manage time effectively. - Willingness to work a Wednesday to Sunday schedule. Bonus Points If You Have: - Certifications such as CompTIA A+, Microsoft Certified Professional (MCP), or similar. - Experience with remote support tools and ticketing systems. - Knowledge of networking fundamentals and Active Directory. - Previous experience in a fast-paced IT support environment. What We Offer: - We offer competitive compensation and opportunities for career advancement. - We offer comprehensive health, dental, and vision insurance plans. - We offer paid time off and flexible scheduling options. - We offer a supportive and collaborative work environment. - We offer ongoing training and professional development opportunities. Ready to Apply? To join our dynamic team as a Desktop Field Services Specialist, please submit your resume and cover letter through our Volt careers page or contact our recruitment team directly. We look forward to helping you take the next step in your IT career!
Manage customer scheduling and conflicts, respond to inquiries, maintain records, and collaborate to resolve issues. | At least 2 years of customer service experience, strong communication skills, proficiency with Microsoft Office and CRM software, and ability to work in a hybrid remote environment. | Job Title: CSV Customer Service Representative Company Overview: Volt Workforce Solutions is a leading staffing and workforce management company dedicated to connecting talented professionals with top employers across various industries. With a strong commitment to innovation and customer satisfaction, Volt provides flexible and reliable staffing solutions to meet the evolving needs of businesses. Role Overview: As a CSV Customer Service Representative, you will play a crucial role in managing customer interactions and ensuring seamless scheduling and conflict resolution. This hybrid remote position based in Oakdale, Minnesota, offers an opportunity to contribute to excellent customer service and support operations. What You'll Do: - You will schedule appointments and manage conflicts between customers efficiently. - You will respond promptly to customer inquiries via phone, email, or chat. - You will maintain accurate records of customer interactions and transactions. - You will collaborate with internal teams to resolve customer issues and improve service delivery. - You will provide product and service information to customers clearly and professionally. - You will identify opportunities to enhance customer satisfaction and suggest improvements. - You will handle escalated customer concerns with empathy and professionalism. - You will ensure compliance with company policies and procedures in all customer interactions. What You Bring: - You bring at least 2 years of experience in customer service or a related field. - You have strong communication skills, both verbal and written. - You are proficient with Microsoft Office Suite and customer relationship management (CRM) software. - You possess excellent problem-solving abilities and attention to detail. - You are comfortable working in a hybrid remote environment and managing your time effectively. Bonus Points If You Have: - Experience in scheduling or calendar management. - Familiarity with CSV file handling and data entry. - Previous experience in a workforce solutions or staffing company. - Bilingual abilities or additional language skills. What We Offer: - We offer competitive pay and flexible hybrid remote work arrangements. - We offer comprehensive health, dental, and vision insurance plans. - We offer paid time off and holiday benefits. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive work environment. Ready to Apply? To apply, please submit your resume and a brief cover letter outlining your relevant experience to Volt's careers page or contact our recruitment team directly. We look forward to hearing from you!
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