Transcom

Transcom

20 open positions available

1 location
1 employment type
Actively hiring
Full-time

Latest Positions

Showing 20 most recent jobs
TR

Customer Service Advisor - Work From Home - US

TranscomAnywhereFull-time
View Job
Compensation$30K-45K a year

Provide expert customer service and support for skincare and cosmetics clients remotely, ensuring customer satisfaction and brand loyalty. | At least 2 years of customer service experience, strong English communication skills, proficiency with CRM software, and ability to work independently from home. | Job Title: Customer Service Advisor - Work From Home - US Company Overview: Transcom is a global leader in customer experience management, dedicated to delivering exceptional service through innovative solutions and a passionate team. With a strong presence in multiple countries, we specialize in providing tailored customer support for leading brands in various industries, including skincare and cosmetics. Role Overview: As a Customer Service Advisor, you will be the frontline ambassador for our skincare and cosmetics clients, providing expert advice and support to customers from the comfort of your home. Your role is essential in ensuring customer satisfaction and fostering brand loyalty through knowledgeable and empathetic service. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will provide detailed product information and skincare advice to help customers make informed decisions. - You will resolve customer issues efficiently, ensuring a positive experience. - You will document customer interactions accurately in the CRM system. - You will collaborate with team members and management to improve service quality. - You will stay updated on the latest skincare trends and product launches. - You will handle returns, exchanges, and refunds according to company policies. - You will contribute to achieving team performance goals and customer satisfaction metrics. What You Bring: - Minimum of 2 years experience in customer service, preferably in skincare or cosmetics. - Excellent communication skills with a strong command of English. - Ability to work independently in a remote environment with strong time management. - Proficiency with CRM software and basic computer skills. - Empathy and patience when dealing with diverse customer needs. Bonus Points If You Have: - Previous experience working from home in a customer service role. - Knowledge of skincare ingredients and cosmetic product lines. - Multilingual abilities, especially Spanish or French. - Experience with social media customer engagement. What We Offer: - We offer a flexible work-from-home schedule to support work-life balance. - We offer comprehensive training and ongoing professional development. - We offer competitive compensation with performance-based incentives. - We offer a supportive and inclusive team culture. - We offer access to employee wellness programs and discounts on skincare products. Ready to Apply? Please submit your resume and a brief cover letter outlining your experience and passion for skincare to our online application portal at www.transcom.com/careers. We look forward to welcoming you to our team!

Customer Service
Skincare Knowledge
CRM Software
Communication Skills
Remote Work
Time Management
Problem Solving
Empathy
Posted 2 months ago
TR

Customer Service Advisor - Work From Home - US

TranscomAnywhereFull-time
View Job
Compensation$40K-50K a year

Provide expert customer service and skincare advice to customers while managing inquiries and resolving issues efficiently in a remote environment. | At least 2 years of customer service experience, strong English communication skills, CRM proficiency, and a passion for skincare and cosmetics. | Job Title: Customer Service Advisor - Work From Home - US Company Overview: Transcom is a global leader in customer experience management, dedicated to delivering exceptional service through innovative solutions and a passionate team. With a strong presence in multiple countries, we pride ourselves on fostering a supportive and inclusive work environment that empowers employees to thrive. Role Overview: As a Customer Service Advisor, you will be the frontline ambassador for our skincare and cosmetics clients, providing expert assistance and personalized support to customers. This role is designed for individuals who are passionate about beauty products and enjoy helping others find the best solutions for their skincare needs. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will provide detailed product information and skincare advice to enhance customer satisfaction. - You will resolve customer issues efficiently, ensuring a positive experience. - You will document customer interactions accurately in the CRM system. - You will collaborate with team members to share knowledge and improve service quality. - You will stay updated on the latest skincare trends and product launches. - You will meet or exceed performance metrics and customer satisfaction goals. What You Bring: - You have at least 2 years of experience in customer service, preferably in the beauty or cosmetics industry. - You possess excellent communication skills with a strong command of English. - You are comfortable using CRM software and other customer service tools. - You have a passion for skincare and cosmetics with a desire to share your knowledge. - You demonstrate problem-solving skills and a customer-centric mindset. Bonus Points If You Have: - Experience working in a remote customer service role. - Knowledge of multiple skincare brands and product lines. - Additional language skills beyond English. - Certification or training in skincare or beauty therapy. What We Offer: - We offer a fully remote work environment with flexible scheduling. - We offer comprehensive training and ongoing professional development. - We offer competitive compensation and performance-based incentives. - We offer a supportive team culture focused on growth and collaboration. - We offer employee discounts on skincare and cosmetic products. Ready to Apply? Submit your application through our careers page at www.transcom.com/careers or email your resume and cover letter to recruitment@transcom.com. Join us and be part of a team that values your passion and expertise in skincare!

Customer Service
Skincare Knowledge
CRM Software
Communication Skills
Problem-Solving
Remote Work Experience
Posted 2 months ago
TR

Customer Service Advisor - Work From Home - US

TranscomAnywhereFull-time
View Job
Compensation$30K-40K a year

Provide expert customer service and skincare advice to enhance customer satisfaction and resolve issues efficiently. | At least 2 years of customer service experience, strong skincare knowledge, excellent English communication skills, and ability to work remotely. | Job Title: Customer Service Advisor - Work From Home - US Company Overview: Transcom is a global leader in customer experience management, dedicated to delivering exceptional service through innovative solutions and a passionate team. With a strong presence in multiple countries, we pride ourselves on fostering a supportive and inclusive work environment that empowers employees to thrive. Role Overview: As a Customer Service Advisor, you will be the frontline ambassador for our skincare and cosmetics clients, providing expert guidance and support to customers. This role is designed for individuals who are passionate about beauty products and enjoy helping others find the best solutions for their skincare needs. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will provide detailed product information and personalized skincare advice to enhance customer satisfaction. - You will resolve customer issues efficiently, ensuring a positive experience with the brand. - You will document customer interactions accurately in the CRM system. - You will collaborate with team members and management to improve service quality. - You will stay updated on the latest skincare trends and product launches. - You will meet or exceed individual and team performance targets. - You will maintain a friendly and empathetic communication style at all times. What You Bring: - Minimum of 2 years experience in customer service, preferably in the beauty or retail industry. - Strong knowledge of skincare and cosmetic products. - Excellent verbal and written communication skills in English. - Proficiency with CRM software and basic computer applications. - Ability to work independently in a remote environment. - Strong problem-solving skills and a customer-focused mindset. Bonus Points If You Have: - Previous experience working from home. - Additional language skills beyond English. - Certification or training in skincare or beauty therapy. - Experience with social media customer engagement. What We Offer: - We offer a flexible work-from-home schedule to support work-life balance. - We offer comprehensive training and ongoing professional development. - We offer competitive compensation and performance-based incentives. - We offer a supportive team culture with regular virtual events. - We offer access to employee wellness programs and discounts on beauty products. Ready to Apply? Please submit your resume and a brief cover letter highlighting your passion for skincare and customer service through our online application portal. We look forward to welcoming you to the Transcom team!

Customer Service
Skincare Knowledge
Communication Skills
CRM Software
Remote Work
Problem Solving
Posted 2 months ago
TR

Customer Service Advisor - Work From Home - US

TranscomAnywhereFull-time
View Job
Compensation$35K-45K a year

Provide expert customer support for skincare and cosmetics products through multiple communication channels, ensuring customer satisfaction and efficient issue resolution. | At least 2 years of customer service experience, strong skincare knowledge, excellent communication skills, and ability to work independently in a remote setting. | Job Title: Customer Service Advisor - Work From Home - US Company Overview: Transcom is a global leader in customer experience management, dedicated to delivering exceptional service through innovative solutions and a passionate team. With a strong presence in multiple countries, we specialize in providing tailored customer support for leading brands in various industries, including skincare and cosmetics. Role Overview: As a Customer Service Advisor, you will be the frontline ambassador for our skincare and cosmetics clients, providing expert assistance and personalized support to customers. This role is designed for individuals who are passionate about beauty products and enjoy helping others by sharing their knowledge and expertise. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will provide detailed product information and skincare advice to help customers make informed decisions. - You will resolve customer issues efficiently, ensuring a positive experience and customer satisfaction. - You will document customer interactions accurately in the CRM system. - You will collaborate with team members and management to improve service quality. - You will stay updated on the latest skincare trends and product launches. - You will handle returns, exchanges, and refunds according to company policies. - You will contribute to achieving team performance goals and customer satisfaction metrics. What You Bring: - Minimum of 2 years experience in customer service, preferably in the beauty or retail industry. - Strong knowledge of skincare and cosmetic products. - Excellent communication skills, both written and verbal. - Ability to work independently in a remote environment with strong time management skills. - Proficiency with CRM software and basic computer applications. - High school diploma or equivalent; additional certifications in beauty or customer service are a plus. Bonus Points If You Have: - Experience working in a remote customer service role. - Familiarity with multiple communication channels including live chat and social media. - Multilingual abilities, especially Spanish or French. - Passion for continuous learning and professional development in the beauty industry. What We Offer: - We offer a fully remote work environment with flexible scheduling. - We offer comprehensive training and ongoing support to help you succeed. - We offer competitive compensation and performance-based incentives. - We offer opportunities for career growth within a global company. - We offer a supportive and inclusive team culture that values your contributions. Ready to Apply? To join our team as a Customer Service Advisor, please submit your resume and a brief cover letter highlighting your passion for skincare and customer service through our online application portal. We look forward to hearing from you!

Customer Service
Skincare Knowledge
Communication Skills
CRM Software
Remote Work
Time Management
Posted 2 months ago
TR

Customer Service Advisor - Work From Home - US

TranscomAnywhereFull-time
View Job
Compensation$35K-45K a year

Provide expert customer service and skincare advice to enhance customer satisfaction and resolve issues efficiently. | At least 2 years of customer service experience, strong skincare knowledge, excellent communication skills, and ability to work remotely. | Job Title: Customer Service Advisor - Work From Home - US Company Overview: Transcom is a global leader in customer experience management, dedicated to delivering exceptional service through innovative solutions and a passionate team. With a strong presence in multiple countries, we pride ourselves on fostering a supportive and inclusive work environment that empowers employees to thrive. Role Overview: As a Customer Service Advisor, you will be the frontline ambassador for our skincare and cosmetics clients, providing expert guidance and support to customers. This role is designed for individuals who are passionate about beauty products and enjoy helping others find the best solutions for their skincare needs. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will provide detailed product information and personalized skincare advice to enhance customer satisfaction. - You will resolve customer issues efficiently, ensuring a positive experience with the brand. - You will document customer interactions accurately in the CRM system. - You will collaborate with team members and management to improve service quality. - You will stay updated on the latest skincare trends and product launches. - You will meet or exceed individual and team performance targets. What You Bring: - Minimum of 2 years experience in customer service, preferably in the beauty or retail industry. - Strong knowledge of skincare and cosmetic products. - Excellent communication skills with a friendly and empathetic approach. - Ability to work independently in a remote environment. - Proficiency with CRM software and basic computer skills. Bonus Points If You Have: - Previous experience working from home. - Multilingual abilities, especially Spanish or French. - Background in sales or upselling techniques. - Certification or training in skincare or beauty therapy. What We Offer: - We offer a flexible work-from-home schedule to support work-life balance. - We offer comprehensive training and ongoing professional development. - We offer competitive compensation and performance-based incentives. - We offer a supportive team culture with regular virtual social events. - We offer access to employee wellness programs and discounts on beauty products. Ready to Apply? Please submit your resume and a brief cover letter explaining your passion for skincare and customer service through our online application portal. We look forward to welcoming you to the Transcom team!

Customer Service
Skincare Knowledge
Communication Skills
CRM Software
Remote Work
Problem Solving
Sales Techniques
Posted 2 months ago
TR

Customer Service Advisor - Work From Home - US

TranscomAnywhereFull-time
View Job
Compensation$30K-40K a year

Provide expert customer service and skincare advice to customers remotely, ensuring high satisfaction and efficient issue resolution. | At least 2 years of customer service experience, strong skincare knowledge, excellent communication skills, and ability to work remotely with CRM proficiency. | Job Title: Customer Service Advisor - Work From Home - US Company Overview: Transcom is a global leader in customer experience management, dedicated to delivering exceptional service through innovative solutions and a passionate team. With a strong presence in multiple countries, we pride ourselves on fostering a supportive and inclusive work environment that empowers employees to thrive. Role Overview: As a Customer Service Advisor, you will be the frontline ambassador for our skincare and cosmetics clients, providing expert guidance and support to customers. This role is designed for individuals who are passionate about beauty products and enjoy helping others by sharing their knowledge and resolving inquiries efficiently. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will provide detailed product information and personalized skincare advice to enhance customer satisfaction. - You will troubleshoot and resolve customer issues, ensuring a positive experience. - You will document customer interactions accurately in the CRM system. - You will collaborate with team members and management to improve service quality. - You will stay updated on the latest skincare and cosmetic trends and product launches. - You will meet or exceed individual and team performance targets consistently. What You Bring: - Minimum of 2 years experience in customer service, preferably in the beauty or retail industry. - Strong knowledge of skincare and cosmetic products. - Excellent communication skills with a friendly and empathetic approach. - Ability to work independently in a remote environment with reliable internet access. - Proficiency in using CRM software and basic computer applications. Bonus Points If You Have: - Previous experience working from home in a customer service role. - Multilingual abilities, especially Spanish or French. - Certification or formal training in skincare or cosmetology. - Experience with social media customer engagement. What We Offer: - We offer a flexible work-from-home schedule to support work-life balance. - We offer comprehensive training and ongoing professional development. - We offer competitive compensation with performance-based incentives. - We offer a supportive team culture with regular virtual social events. - We offer access to employee wellness programs and discounts on beauty products. Ready to Apply? Please submit your resume and a brief cover letter highlighting your passion for skincare and customer service through our online application portal. We look forward to welcoming you to the Transcom team!

Customer Service
Skincare Knowledge
Communication Skills
CRM Software
Remote Work
Problem Solving
Empathy
Posted 2 months ago
TR

Customer Service Advisor - Work From Home - US

TranscomAnywhereFull-time
View Job
Compensation$30K-40K a year

Provide expert customer service and skincare advice to enhance customer satisfaction and resolve issues efficiently. | At least 2 years of customer service experience, strong skincare knowledge, excellent communication skills, and ability to work remotely with CRM proficiency. | Job Title: Customer Service Advisor - Work From Home - US Company Overview: Transcom is a global leader in customer experience management, dedicated to delivering exceptional service through innovative solutions and a passionate team. With a strong presence in multiple countries, we pride ourselves on fostering a supportive and inclusive work environment that empowers employees to thrive. Role Overview: As a Customer Service Advisor, you will be the frontline ambassador for our skincare and cosmetics clients, providing expert guidance and support to customers. This role is designed for individuals who are passionate about beauty products and enjoy helping others find the best solutions for their skincare needs. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will provide detailed product information and personalized skincare advice to enhance customer satisfaction. - You will resolve customer issues efficiently, ensuring a positive experience with the brand. - You will document customer interactions accurately in the CRM system. - You will collaborate with team members and management to improve service quality. - You will stay updated on the latest skincare trends and product launches. - You will meet or exceed individual and team performance targets. What You Bring: - Minimum of 2 years experience in customer service, preferably in the beauty or retail industry. - Strong knowledge of skincare and cosmetic products. - Excellent communication skills with a friendly and empathetic approach. - Ability to work independently in a remote environment with reliable internet access. - Proficiency in using CRM software and basic computer applications. Bonus Points If You Have: - Previous experience working from home. - Multilingual abilities, especially Spanish or French. - Background in sales or upselling techniques. - Certification or training in skincare or beauty therapy. What We Offer: - We offer a flexible work-from-home schedule to support work-life balance. - We offer comprehensive training and ongoing professional development. - We offer competitive compensation with performance-based incentives. - We offer a supportive team culture with regular virtual social events. - We offer access to employee wellness programs and discounts on beauty products. Ready to Apply? Please submit your resume and a brief cover letter highlighting your passion for skincare and customer service through our online application portal. We look forward to welcoming you to the Transcom team!

Customer Service
Skincare Knowledge
Communication Skills
CRM Software
Remote Work
Problem Solving
Sales Techniques
Posted 2 months ago
TR

Customer Service Advisor - Work From Home - US

TranscomAnywhereFull-time
View Job
Compensation$30K-40K a year

Provide expert customer service and skincare advice to customers remotely, ensuring satisfaction and efficient issue resolution. | At least 2 years of customer service experience, strong English communication skills, proficiency with CRM software, and a passion for skincare and cosmetics. | Job Title: Customer Service Advisor - Work From Home - US Company Overview: Transcom is a global leader in customer experience management, dedicated to delivering exceptional service through innovative solutions and a passionate team. With a strong presence in multiple countries, we pride ourselves on fostering a supportive and inclusive work environment that empowers employees to thrive. Role Overview: As a Customer Service Advisor, you will be the frontline ambassador for our skincare and cosmetics clients, providing expert guidance and support to customers. This role is designed for individuals who are passionate about beauty products and enjoy helping others by sharing their knowledge and ensuring a positive customer experience. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will provide detailed product information and personalized skincare advice to customers. - You will resolve customer issues efficiently, ensuring satisfaction and loyalty. - You will document customer interactions accurately in the CRM system. - You will collaborate with team members and management to improve service quality. - You will stay updated on the latest skincare and cosmetic trends and product launches. - You will maintain a positive and empathetic attitude towards customers at all times. - You will meet or exceed individual and team performance targets. What You Bring: - Minimum of 2 years experience in customer service, preferably in skincare or cosmetics. - Strong communication skills with fluency in English. - Ability to work independently in a remote environment. - Proficiency with CRM software and basic computer applications. - Passion for skincare and cosmetics with a desire to learn and share knowledge. Bonus Points If You Have: - Previous experience working from home. - Additional language skills. - Background in beauty consulting or sales. - Familiarity with social media platforms and online customer engagement. What We Offer: - We offer a flexible work-from-home schedule to support work-life balance. - We offer comprehensive training and ongoing professional development. - We offer competitive compensation and performance-based incentives. - We offer a supportive team culture with regular virtual team-building activities. - We offer access to employee wellness programs and discounts on skincare products. Ready to Apply? Please submit your resume and a brief cover letter explaining your passion for skincare and customer service through our online application portal. We look forward to welcoming you to the Transcom team!

Customer Service
Skincare Knowledge
Communication Skills
CRM Software
Remote Work
Problem Solving
Team Collaboration
English Fluency
Posted 2 months ago
TR

Customer Service Advisor - Work From Home - US

TranscomAnywhereFull-time
View Job
Compensation$30K-40K a year

Provide expert customer service and support for skincare and cosmetics clients in a remote work environment. | At least 2 years of customer service experience, strong English communication skills, proficiency with CRM software, and a passion for skincare and cosmetics. | Job Title: Customer Service Advisor - Work From Home - US Company Overview: Transcom is a global leader in customer experience management, dedicated to delivering exceptional service through innovative solutions and a passionate team. With a strong presence in the US market, we specialize in providing tailored support for clients in the skincare and cosmetics industry, helping brands connect with their customers effectively. Role Overview: As a Customer Service Advisor, you will be the frontline ambassador for our skincare and cosmetics clients, providing expert guidance and support to customers from the comfort of your home. Your role is essential in ensuring customer satisfaction by addressing inquiries, resolving issues, and sharing your passion for skincare and beauty products. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will provide knowledgeable advice on skincare and cosmetic products to help customers make informed decisions. - You will troubleshoot and resolve customer issues with empathy and efficiency. - You will document customer interactions accurately in the CRM system. - You will collaborate with team members and management to improve service quality. - You will stay updated on the latest skincare trends and product knowledge. - You will contribute to achieving team performance goals and customer satisfaction metrics. What You Bring: - Minimum of 2 years experience in customer service, preferably in skincare or cosmetics. - Strong communication skills with fluency in English. - Ability to work independently in a remote environment with reliable internet access. - Proficiency in using CRM software and basic computer applications. - Passion for skincare and cosmetics with a desire to share knowledge. Bonus Points If You Have: - Previous experience working in a remote customer service role. - Additional language skills beyond English. - Background in beauty consulting or sales. - Familiarity with social media platforms and online customer engagement. What We Offer: - We offer a flexible work-from-home schedule to support work-life balance. - We offer comprehensive training and ongoing professional development. - We offer competitive compensation and performance-based incentives. - We offer a supportive and inclusive team culture. - We offer opportunities for career growth within a global company. Ready to Apply? To join our team as a Customer Service Advisor, please submit your resume and a brief cover letter highlighting your passion for skincare and customer service through our online application portal. We look forward to hearing from you!

Customer Service
Skincare Knowledge
CRM Software
Communication Skills
Remote Work
Problem Solving
Posted 2 months ago
TR

Customer Service Advisor - Work From Home - US

TranscomAnywhereFull-time
View Job
Compensation$35K-45K a year

Provide expert customer service and support for skincare and cosmetics clients in a remote work environment. | At least 2 years of customer service experience, strong skincare knowledge, excellent communication skills, and ability to work remotely with CRM proficiency. | Job Title: Customer Service Advisor - Work From Home - US Company Overview: Transcom is a global leader in customer experience solutions, dedicated to delivering exceptional service through innovative technology and passionate professionals. With a strong presence in over 20 countries, we specialize in providing tailored customer support for a variety of industries, including beauty and skincare. Role Overview: As a Customer Service Advisor, you will be the frontline ambassador for our skincare and cosmetics clients, providing expert advice and support to customers from the comfort of your home. Your role is essential in enhancing customer satisfaction and fostering brand loyalty through knowledgeable and empathetic service. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will provide detailed product information and personalized skincare recommendations. - You will resolve customer issues efficiently, ensuring a positive experience. - You will document customer interactions accurately in the CRM system. - You will collaborate with team members and management to improve service quality. - You will stay updated on the latest skincare trends and product launches. - You will handle returns, exchanges, and order tracking with care and attention. - You will contribute to achieving team performance goals and customer satisfaction metrics. What You Bring: - Minimum of 2 years experience in customer service, preferably in skincare or cosmetics. - Strong knowledge of skincare products and beauty industry trends. - Excellent communication skills with a friendly and patient demeanor. - Proficiency in using CRM software and basic computer applications. - Ability to work independently in a remote environment with reliable internet. - High school diploma or equivalent; additional certifications in skincare are a plus. Bonus Points If You Have: - Experience working in a remote customer service role. - Multilingual abilities, especially Spanish or French. - Background in sales or upselling within the beauty sector. - Certification in cosmetology or esthetics. What We Offer: - We offer a flexible work-from-home schedule to support work-life balance. - We offer comprehensive training and ongoing professional development. - We offer competitive compensation with performance-based incentives. - We offer a supportive and inclusive team culture. - We offer employee discounts on skincare and cosmetic products. Ready to Apply? To join our dynamic team at Transcom, please submit your resume and a cover letter highlighting your passion for skincare and customer service through our online application portal. We look forward to hearing from you!

Customer Service
Skincare Knowledge
CRM Software
Communication Skills
Remote Work
Problem Solving
Product Knowledge
Team Collaboration
Posted 2 months ago
TR

Customer Service Advisor - Work From Home - US

TranscomAnywhereFull-time
View Job
Compensation$30K-40K a year

Provide expert customer service and skincare advice to enhance customer satisfaction and resolve issues efficiently. | Minimum 2 years customer service experience, strong skincare knowledge, excellent communication skills, and ability to work remotely with CRM proficiency. | Job Title: Customer Service Advisor - Work From Home - US Company Overview: Transcom is a global leader in customer experience management, dedicated to delivering exceptional service through innovative solutions and a passionate team. With a strong presence in multiple countries, we pride ourselves on fostering a supportive and inclusive work environment that empowers employees to thrive. Role Overview: As a Customer Service Advisor, you will be the frontline ambassador for our skincare and cosmetics clients, providing expert guidance and support to customers. This role is designed for individuals who are passionate about beauty products and enjoy helping others find the best solutions for their skincare needs. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will provide detailed product information and personalized skincare advice to enhance customer satisfaction. - You will resolve customer issues efficiently, ensuring a positive experience with the brand. - You will document customer interactions accurately in the CRM system. - You will collaborate with team members and management to improve service quality. - You will stay updated on the latest skincare trends and product launches. - You will meet or exceed individual and team performance targets. What You Bring: - Minimum of 2 years experience in customer service, preferably in the beauty or retail industry. - Strong knowledge of skincare and cosmetic products. - Excellent communication skills with a friendly and empathetic approach. - Ability to work independently in a remote environment with reliable internet access. - Proficiency in using CRM software and basic computer applications. Bonus Points If You Have: - Previous experience working from home. - Multilingual abilities, especially Spanish or French. - Background in sales or upselling techniques. - Certification or training in skincare or beauty therapy. What We Offer: - We offer a flexible work-from-home schedule to support work-life balance. - We offer comprehensive training and ongoing professional development. - We offer competitive compensation with performance-based incentives. - We offer a supportive team culture with regular virtual social events. - We offer access to employee discounts on skincare and cosmetic products. Ready to Apply? To join our dynamic team at Transcom, please submit your resume and a brief cover letter highlighting your passion for skincare and customer service through our online application portal. We look forward to hearing from you!

Customer Service
Skincare Knowledge
Communication Skills
CRM Software
Remote Work
Problem Solving
Sales Techniques
Posted 2 months ago
TR

Customer Service Advisor - Work From Home - US

TranscomAnywhereFull-time
View Job
Compensation$35K-45K a year

Provide expert customer service and support for skincare and cosmetics products in a remote work setting. | At least 2 years of customer service experience, strong English communication skills, and ability to work independently from home. | Job Title: Customer Service Advisor - Work From Home - US Company Overview: Transcom is a global leader in customer experience management, dedicated to delivering exceptional service through innovative solutions and a passionate team. With a strong presence in multiple countries, we pride ourselves on fostering a supportive and inclusive work environment that empowers employees to thrive. Role Overview: As a Customer Service Advisor, you will be the frontline ambassador for our skincare and cosmetics clients, providing expert guidance and support to customers from the comfort of your home. Your role is essential in creating positive customer experiences and building lasting relationships through knowledgeable and empathetic service. What You'll Do: - You will respond promptly and professionally to customer inquiries about skincare and cosmetic products. - You will provide personalized recommendations based on customer needs and preferences. - You will resolve customer issues efficiently, ensuring satisfaction and loyalty. - You will maintain up-to-date knowledge of product lines and industry trends. - You will document customer interactions accurately in the CRM system. - You will collaborate with team members and management to improve service quality. - You will participate in ongoing training to enhance your product knowledge and customer service skills. - You will uphold company policies and standards in all customer interactions. What You Bring: - Minimum of 2 years experience in customer service, preferably in skincare or cosmetics. - Strong communication skills with fluency in English. - Ability to work independently in a remote environment. - Proficiency with CRM software and basic computer applications. - Empathy and patience when dealing with diverse customer needs. - Problem-solving skills and a positive attitude. Bonus Points If You Have: - Previous experience working in a remote customer service role. - Knowledge of skincare ingredients and cosmetic product formulations. - Multilingual abilities. - Experience with social media customer engagement. What We Offer: - We offer a flexible work-from-home schedule to support work-life balance. - We offer comprehensive training and professional development opportunities. - We offer competitive compensation and performance-based incentives. - We offer a supportive team culture with regular virtual events. - We offer access to employee wellness programs and resources. Ready to Apply? Please submit your resume and a brief cover letter outlining your passion for skincare and customer service through our online application portal. We look forward to welcoming you to the Transcom team!

Customer Service
Skincare Knowledge
Communication Skills
CRM Software
Remote Work
Problem Solving
Empathy
Team Collaboration
Posted 2 months ago
TR

Customer Service Advisor - Work From Home - US

TranscomAnywhereFull-time
View Job
Compensation$30K-40K a year

Provide expert customer service and skincare advice remotely to enhance customer satisfaction and loyalty. | At least 2 years of customer service experience, strong skincare knowledge, excellent communication skills, and ability to work remotely with CRM proficiency. | Job Title: Customer Service Advisor - Work From Home - US Company Overview: Transcom is a global leader in customer experience solutions, dedicated to delivering exceptional service through innovative technology and passionate professionals. With a strong presence in over 20 countries, we specialize in providing tailored customer support for a variety of industries, including beauty and skincare. Role Overview: As a Customer Service Advisor, you will be the frontline ambassador for our skincare and cosmetics clients, providing expert advice and support to customers from the comfort of your home. Your role is essential in enhancing customer satisfaction and fostering brand loyalty through knowledgeable and empathetic service. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will provide detailed product information and personalized skincare advice to customers. - You will resolve customer issues efficiently, ensuring a positive experience. - You will document customer interactions accurately in the CRM system. - You will collaborate with team members and management to improve service quality. - You will stay updated on the latest skincare trends and product launches. - You will contribute to achieving team performance goals and customer satisfaction metrics. What You Bring: - Minimum of 2 years experience in customer service, preferably in skincare or cosmetics. - Strong knowledge of skincare products and beauty industry trends. - Excellent communication skills with a friendly and patient demeanor. - Ability to work independently in a remote environment with reliable internet. - Proficiency in using CRM software and basic computer applications. Bonus Points If You Have: - Previous experience working in a remote customer service role. - Multilingual abilities, especially Spanish or French. - Background in sales or upselling within the beauty sector. - Certification or training in skincare or cosmetology. What We Offer: - We offer a flexible work-from-home schedule to support work-life balance. - We offer comprehensive training and ongoing professional development. - We offer competitive compensation with performance-based incentives. - We offer a supportive and inclusive team culture. - We offer employee discounts on skincare and cosmetic products. Ready to Apply? Please submit your resume and a brief cover letter outlining your passion for skincare and customer service through our online application portal. We look forward to welcoming you to the Transcom team!

Customer Service
Skincare Knowledge
Communication Skills
CRM Software
Remote Work
Problem Solving
Team Collaboration
Posted 2 months ago
TR

Customer Service Advisor - Work From Home - US

TranscomAnywhereFull-time
View Job
Compensation$35K-45K a year

Provide expert customer service and support for skincare and cosmetics clients remotely, ensuring customer satisfaction and brand loyalty. | At least 2 years of customer service experience, strong English communication skills, proficiency with CRM software, and ability to work independently in a remote setting. | Job Title: Customer Service Advisor - Work From Home - US Company Overview: Transcom is a global leader in customer experience solutions, dedicated to delivering exceptional service through innovative technology and passionate professionals. With a strong presence in over 20 countries, we specialize in providing tailored customer support for a variety of industries, including beauty and skincare. Role Overview: As a Customer Service Advisor, you will be the frontline ambassador for our skincare and cosmetics clients, providing expert advice and support to customers from the comfort of your home. Your role is essential in enhancing customer satisfaction and fostering brand loyalty through knowledgeable and empathetic service. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will provide detailed information and guidance on skincare and cosmetic products. - You will resolve customer issues efficiently, ensuring a positive experience. - You will document customer interactions accurately in the CRM system. - You will collaborate with team members and management to improve service quality. - You will stay updated on the latest skincare trends and product knowledge. - You will handle returns, exchanges, and refunds according to company policies. - You will contribute to achieving team performance goals and customer satisfaction metrics. What You Bring: - Minimum of 2 years experience in customer service, preferably in skincare or cosmetics. - Strong communication skills with fluency in English. - Proficiency in using CRM software and Microsoft Office. - Ability to work independently in a remote environment with strong time management. - Empathy and patience when dealing with diverse customer needs. Bonus Points If You Have: - Previous experience working from home in a customer service role. - Knowledge of skincare ingredients and cosmetic product lines. - Multilingual abilities, especially Spanish or French. - Experience with social media customer engagement. What We Offer: - We offer a fully remote work environment with flexible scheduling. - We offer comprehensive training and ongoing professional development. - We offer competitive salary and performance-based incentives. - We offer a supportive team culture focused on growth and collaboration. - We offer employee wellness programs and discounts on skincare products. Ready to Apply? Please submit your resume and a cover letter detailing your passion for skincare and customer service through our online application portal at www.transcom.com/careers. We look forward to hearing from you!

Customer Service
Skincare Knowledge
CRM Software
Communication Skills
Remote Work
Time Management
Problem Solving
Empathy
Posted 2 months ago
TR

Customer Service Advisor - Work From Home - US

TranscomAnywhereFull-time
View Job
Compensation$30K-40K a year

Provide expert customer service and skincare advice remotely, ensuring customer satisfaction and efficient issue resolution. | At least 2 years of customer service experience, strong communication skills, CRM proficiency, and a passion for skincare and cosmetics. | Job Title: Customer Service Advisor - Work From Home - US Company Overview: Transcom is a global leader in customer experience management, dedicated to delivering exceptional service through innovative solutions and a passionate team. With a strong presence in multiple countries, we pride ourselves on fostering a supportive and inclusive work environment that empowers employees to thrive. Role Overview: As a Customer Service Advisor, you will be the frontline ambassador for our skincare and cosmetics clients, providing expert guidance and support to customers from the comfort of your home. Your role is essential in ensuring customer satisfaction and building lasting relationships by sharing your knowledge and passion for skincare and cosmetics. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will provide detailed product information and personalized skincare advice to customers. - You will resolve customer issues efficiently, ensuring a positive experience. - You will document customer interactions accurately in the CRM system. - You will collaborate with team members and management to improve service quality. - You will stay updated on the latest skincare and cosmetic trends and product launches. - You will contribute to achieving team performance goals and customer satisfaction targets. What You Bring: - Minimum of 2 years experience in customer service, preferably in skincare or cosmetics. - Strong communication skills with the ability to explain complex information clearly. - Proficiency in using CRM software and basic computer applications. - Ability to work independently in a remote environment with excellent time management. - Passion for skincare and cosmetics with a desire to help others. Bonus Points If You Have: - Previous experience working in a remote customer service role. - Knowledge of multiple skincare brands and product lines. - Bilingual skills, especially Spanish or French. - Experience with social media customer engagement. What We Offer: - We offer a flexible work-from-home schedule to support work-life balance. - We offer comprehensive training and ongoing professional development. - We offer competitive compensation with performance-based incentives. - We offer a supportive team culture with regular virtual team-building activities. - We offer access to employee wellness programs and discounts on skincare products. Ready to Apply? To join our team as a Customer Service Advisor, please submit your resume and a brief cover letter highlighting your passion for skincare and customer service through our online application portal. We look forward to hearing from you!

Customer Service
Skincare Knowledge
CRM Software
Communication Skills
Remote Work
Time Management
Posted 2 months ago
TR

Customer Service Advisor - Work From Home - US

TranscomAnywhereFull-time
View Job
Compensation$30K-40K a year

Provide expert customer service and skincare advice to customers while managing inquiries and resolving issues efficiently. | Minimum 2 years customer service experience, strong communication skills, CRM proficiency, and passion for skincare and cosmetics. | Job Title: Customer Service Advisor - Work From Home - US Company Overview: Transcom is a global leader in customer experience management, dedicated to delivering exceptional service through innovative solutions and a passionate team. With a strong presence in multiple countries, we pride ourselves on fostering a supportive and inclusive work environment that empowers employees to thrive. Role Overview: As a Customer Service Advisor, you will be the frontline ambassador for our skincare and cosmetics clients, providing expert guidance and support to customers. This role is designed for individuals who are passionate about beauty products and enjoy helping others find the best solutions for their skincare needs. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will provide detailed product information and personalized skincare advice to enhance customer satisfaction. - You will resolve customer issues efficiently, ensuring a positive experience with the brand. - You will document customer interactions accurately in the CRM system. - You will collaborate with team members and management to improve service quality. - You will stay updated on the latest skincare trends and product launches. - You will meet or exceed individual and team performance targets. What You Bring: - You have at least 2 years of experience in customer service, preferably in the beauty or cosmetics industry. - You possess excellent communication skills, both written and verbal. - You are comfortable using CRM software and other customer service tools. - You have a strong passion for skincare and cosmetics with a good knowledge base. - You demonstrate problem-solving skills and a customer-centric attitude. Bonus Points If You Have: - Experience working in a remote or work-from-home environment. - Additional language skills beyond English. - Previous experience with e-commerce platforms. - Certification or training in skincare or beauty therapy. What We Offer: - We offer a flexible work-from-home schedule to support work-life balance. - We offer comprehensive training and ongoing professional development. - We offer competitive compensation and performance-based incentives. - We offer a supportive team culture with regular virtual social events. - We offer access to employee wellness programs and discounts on beauty products. Ready to Apply? Please submit your resume and a brief cover letter explaining your passion for skincare and customer service through our online application portal. We look forward to welcoming you to the Transcom team!

Customer Service
CRM Software
Communication Skills
Skincare Knowledge
Problem-Solving
Remote Work Experience
Posted 2 months ago
TR

Customer Service Advisor - Work From Home - US

TranscomAnywhereFull-time
View Job
Compensation$35K-45K a year

Provide expert customer service and skincare advice to customers while managing inquiries and resolving issues efficiently. | Minimum 2 years customer service experience, strong English communication skills, CRM proficiency, and passion for skincare and cosmetics. | Job Title: Customer Service Advisor - Work From Home - US Company Overview: Transcom is a global leader in customer experience management, dedicated to delivering exceptional service through innovative solutions and a passionate team. With a strong presence in multiple countries, we pride ourselves on fostering a supportive and dynamic work environment that empowers employees to thrive. Role Overview: As a Customer Service Advisor, you will be the frontline ambassador for our skincare and cosmetics clients, providing expert guidance and support to customers. Your role is essential in ensuring customer satisfaction and building lasting relationships by sharing your knowledge and passion for skincare and cosmetics. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will provide detailed product information and personalized skincare advice to customers. - You will resolve customer issues efficiently, ensuring a positive experience. - You will document customer interactions accurately in the CRM system. - You will collaborate with team members and management to improve service quality. - You will stay updated on the latest skincare and cosmetic trends and product launches. - You will contribute to achieving team performance goals and customer satisfaction metrics. What You Bring: - You have at least 2 years of experience in customer service, preferably in skincare or cosmetics. - You possess excellent communication skills in English, both written and verbal. - You have strong problem-solving abilities and a customer-centric mindset. - You are comfortable using CRM software and other digital communication tools. - You have a genuine passion for skincare and cosmetics and enjoy sharing your knowledge. Bonus Points If You Have: - Experience working in a remote or work-from-home environment. - Additional language skills beyond English. - Previous experience in sales or upselling within the cosmetics industry. - Certification or formal training in skincare or beauty therapy. What We Offer: - We offer a flexible work-from-home schedule to support work-life balance. - We offer comprehensive training and ongoing professional development. - We offer competitive compensation and performance-based incentives. - We offer a supportive team culture with regular virtual social events. - We offer access to exclusive product discounts and wellness programs. Ready to Apply? Please submit your resume and a brief cover letter highlighting your passion for skincare and customer service through our online application portal. We look forward to welcoming you to the Transcom team!

Customer Service
Skincare Knowledge
Communication Skills
Problem Solving
CRM Software
Remote Work Experience
Posted 2 months ago
TR

Customer Service Advisor - Work From Home - US

TranscomAnywhereFull-time
View Job
Compensation$35K-45K a year

Provide expert customer service and support for skincare and cosmetic products in a remote work environment. | At least 2 years of customer service experience, strong skincare knowledge, excellent communication skills, and ability to work independently remotely. | Job Title: Customer Service Advisor - Work From Home - US Company Overview: Transcom is a global leader in customer experience management, dedicated to delivering exceptional service across various industries including retail, telecommunications, and healthcare. With a strong commitment to innovation and employee development, Transcom fosters a dynamic and supportive work environment that empowers its team members to thrive. Role Overview: As a Customer Service Advisor at Transcom, you will play a vital role in providing outstanding support to customers interested in skincare and cosmetics. This remote position allows you to share your passion and expertise while helping customers make informed decisions and resolve their inquiries efficiently. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will provide expert advice on skincare and cosmetic products, tailoring recommendations to individual customer needs. - You will handle order processing, returns, and exchanges with accuracy and care. - You will troubleshoot and resolve customer issues, ensuring a positive experience. - You will document customer interactions and feedback to help improve service quality. - You will collaborate with team members and management to meet performance goals. - You will stay updated on the latest skincare trends and product knowledge. - You will maintain a high level of customer satisfaction through empathetic and effective communication. What You Bring: - Minimum of 2 years experience in customer service, preferably in skincare or cosmetics. - Strong knowledge of skincare and cosmetic products and industry trends. - Excellent communication skills, both verbal and written, with a customer-focused approach. - Ability to work independently in a remote environment with strong time management skills. - Proficiency with CRM software and basic computer applications. - High school diploma or equivalent; additional certifications in skincare or beauty are a plus. Bonus Points If You Have: - Experience working in a remote customer service role. - Multilingual abilities, especially Spanish or French. - Background in sales or upselling within the beauty industry. - Familiarity with social media platforms and online customer engagement. What We Offer: - We offer a flexible work-from-home schedule to support work-life balance. - We offer comprehensive training and ongoing professional development. - We offer competitive compensation with performance-based incentives. - We offer a supportive team culture with regular virtual events and recognition. - We offer access to employee wellness programs and discounts on skincare products. Ready to Apply? To join our team as a Customer Service Advisor, please submit your resume and a cover letter detailing your passion for skincare and customer service through our online application portal at www.transcom.com/careers.

Customer Service
Skincare Knowledge
Communication Skills
CRM Software
Remote Work
Time Management
Problem Solving
Sales Experience
Posted 2 months ago
TR

Customer Service Advisor - Work From Home - US

TranscomAnywhereFull-time
View Job
Compensation$30K-40K a year

Provide expert customer service and skincare advice to customers remotely, ensuring satisfaction and efficient issue resolution. | At least 2 years of customer service experience, strong English communication skills, ability to work remotely, and proficiency with CRM software. | Job Title: Customer Service Advisor - Work From Home - US Company Overview: Transcom is a global leader in customer experience management, dedicated to delivering exceptional service through innovative solutions and a passionate team. With a strong presence in multiple countries, we pride ourselves on fostering a supportive and inclusive work environment that empowers employees to thrive. Role Overview: As a Customer Service Advisor, you will be the frontline ambassador for our skincare and cosmetics clients, providing expert assistance and personalized support to customers. This role is designed for individuals who are passionate about beauty products and enjoy helping others find the best solutions for their skincare needs. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will provide detailed product information and skincare advice tailored to individual customer needs. - You will resolve customer issues efficiently, ensuring a positive experience and customer satisfaction. - You will document customer interactions accurately in the CRM system. - You will collaborate with team members and management to improve service quality. - You will stay updated on the latest skincare trends and product knowledge. - You will handle returns, exchanges, and order tracking with care and attention. - You will contribute to achieving team performance goals and customer satisfaction metrics. What You Bring: - Minimum of 2 years experience in customer service, preferably in skincare or cosmetics. - Strong communication skills with fluency in English. - Ability to work independently in a remote environment with reliable internet access. - Proficiency in using CRM software and basic computer applications. - Empathy and patience when dealing with diverse customer needs. - Problem-solving skills and a positive attitude. Bonus Points If You Have: - Previous experience working from home. - Knowledge of skincare ingredients and cosmetic product lines. - Multilingual abilities. - Experience in sales or upselling techniques. What We Offer: - We offer a flexible work-from-home schedule to support work-life balance. - We offer comprehensive training and ongoing professional development. - We offer competitive compensation and performance-based incentives. - We offer a supportive team culture with regular virtual social events. - We offer access to employee wellness programs and discounts on skincare products. Ready to Apply? To join our team as a Customer Service Advisor, please submit your resume and a brief cover letter highlighting your passion for skincare and customer service through our online application portal. We look forward to hearing from you!

Customer Service
Skincare Knowledge
Communication Skills
CRM Software
Remote Work
Problem Solving
Empathy
Sales Techniques
Posted 2 months ago
TR

Customer Service Advisor - Work From Home - US

TranscomAnywhereFull-time
View Job
Compensation$30K-40K a year

Provide expert customer service and support for skincare and cosmetics clients in a remote work setting. | At least 2 years of customer service experience, strong communication skills, and ability to work independently from home. | Job Title: Customer Service Advisor - Work From Home - US Company Overview: Transcom is a global leader in customer experience management, dedicated to delivering exceptional service through innovative solutions and a passionate team. With a strong presence in multiple countries, we pride ourselves on fostering a supportive and inclusive work environment that empowers employees to grow and succeed. Role Overview: As a Customer Service Advisor, you will be the frontline ambassador for our skincare and cosmetics clients, providing expert guidance and support to customers from the comfort of your home. Your role is essential in creating positive customer experiences by addressing inquiries, resolving issues, and sharing your passion for skincare and cosmetics. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will provide knowledgeable advice on skincare and cosmetic products to help customers make informed decisions. - You will resolve customer complaints and issues efficiently, ensuring customer satisfaction. - You will document customer interactions accurately in the CRM system. - You will collaborate with team members and management to improve service quality. - You will stay updated on the latest skincare and cosmetic trends and product knowledge. - You will meet or exceed individual and team performance targets. What You Bring: - Minimum of 2 years experience in customer service, preferably in skincare or cosmetics. - Excellent communication skills in English, both written and verbal. - Strong problem-solving abilities and a customer-focused mindset. - Ability to work independently in a remote environment with reliable internet access. - Proficiency with CRM software and basic computer skills. Bonus Points If You Have: - Previous experience working from home. - Passion for skincare and cosmetics with product knowledge. - Multilingual abilities, especially Spanish or French. - Experience in sales or upselling techniques. What We Offer: - We offer a flexible work-from-home schedule to support work-life balance. - We offer comprehensive training and ongoing professional development. - We offer competitive compensation and performance-based incentives. - We offer a supportive team culture with regular virtual team-building activities. - We offer access to employee wellness programs and discounts on skincare products. Ready to Apply? To join our dynamic team at Transcom, please submit your resume and a cover letter highlighting your passion for skincare and customer service through our online application portal. We look forward to hearing from you!

Customer Service
Skincare Knowledge
Communication Skills
Problem Solving
CRM Software
Remote Work
Posted 2 months ago

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