GBG

Lead and manage customer engineering operations to optimize processes, improve service delivery, and support team development. | 5+ years in operations management within technology or engineering, strong leadership, analytical skills, and experience with project management tools. | Job Title: Customer Engineering Operations Manager Company Overview: GBG is a global leader in identity data intelligence, dedicated to enabling safe and rewarding digital lives for genuine people everywhere. We leverage diverse and reliable data to create a single point of truth, helping businesses access more genuine customers and individuals to access more digital opportunities. Role Overview: As the Customer Engineering Operations Manager, you will play a pivotal role in ensuring the smooth operation and continuous improvement of our customer engineering teams. Your focus will be on optimizing processes, driving operational excellence, and supporting the delivery of high-quality solutions that meet our clients' needs. What You'll Do: - You will lead and manage the day-to-day operations of the customer engineering team to ensure efficiency and effectiveness. - You will develop and implement operational strategies that align with company goals and customer expectations. - You will collaborate with cross-functional teams to streamline workflows and improve service delivery. - You will monitor key performance indicators and use data-driven insights to drive continuous improvement. - You will manage resource allocation and capacity planning to meet project demands. - You will oversee the implementation of best practices and compliance with industry standards. - You will foster a culture of collaboration, innovation, and customer-centricity within the team. - You will support training and development initiatives to enhance team capabilities. What You Bring: - Minimum of 5 years of experience in operations management, preferably within a technology or engineering environment. - Strong understanding of customer engineering processes and digital identity technologies. - Proven ability to lead teams and manage complex projects. - Excellent analytical and problem-solving skills with a data-driven mindset. - Effective communication and interpersonal skills to work across diverse teams. - Experience with operational tools and software for project management and performance tracking. Bonus Points If You Have: - Experience in the digital identity or data intelligence industry. - Familiarity with agile methodologies and continuous improvement frameworks. - Knowledge of compliance standards related to data security and privacy. - Advanced certifications in operations management or project management. What We Offer: - We offer a dynamic and inclusive work environment that values innovation and collaboration. - We offer opportunities for professional growth and career advancement. - We offer competitive salary and comprehensive benefits packages. - We offer flexible working arrangements to support work-life balance. - We offer access to cutting-edge technology and resources to empower your success. Ready to Apply? If you are passionate about driving operational excellence and making a meaningful impact in the digital identity space, please submit your resume and cover letter through our careers page at www.gbgplc.com/careers.

Lead and manage customer engineering operations to optimize processes, enhance collaboration, and ensure high-quality solution delivery. | At least 5 years of experience in engineering operations with strong leadership, project management, analytical, and communication skills, plus a relevant degree. | Job Title: Customer Engineering Operations Manager Company Overview: GBG is a global leader in identity data intelligence, dedicated to enabling safe and rewarding digital lives for genuine people everywhere. We leverage diverse and reliable data to create a single point of truth, helping businesses connect with authentic individuals and unlock new opportunities in the digital world. Role Overview: As the Customer Engineering Operations Manager, you will play a pivotal role in driving operational excellence within our customer engineering teams. Your focus will be on optimizing processes, enhancing collaboration, and ensuring the delivery of high-quality solutions that meet our clients' needs. What You'll Do: - You will lead and manage the day-to-day operations of the customer engineering team to ensure efficient service delivery. - You will develop and implement operational strategies that improve team productivity and customer satisfaction. - You will collaborate with cross-functional teams including sales, product, and support to align engineering efforts with business goals. - You will monitor key performance indicators and generate reports to track progress and identify areas for improvement. - You will oversee resource planning and allocation to meet project deadlines and client expectations. - You will drive continuous improvement initiatives to streamline workflows and enhance team capabilities. - You will manage risk and ensure compliance with company policies and industry regulations. - You will foster a positive team culture that encourages innovation, accountability, and professional growth. What You Bring: - You have at least 5 years of experience in engineering operations or a related field, preferably within technology or software companies. - You possess strong leadership skills with a proven track record of managing high-performing teams. - You have excellent project management abilities and are proficient with tools such as JIRA, Confluence, or similar. - You demonstrate strong analytical skills and experience with data-driven decision making. - You have exceptional communication and interpersonal skills to effectively collaborate across departments. - You hold a relevant degree in Engineering, Business Administration, or a related discipline. Bonus Points If You Have: - Experience working in identity data intelligence or digital security sectors. - Familiarity with Agile methodologies and continuous delivery practices. - Knowledge of compliance standards such as GDPR or ISO certifications. - Experience with customer success or client-facing roles. What We Offer: - We offer a dynamic and inclusive work environment that values innovation and collaboration. - We offer competitive salary packages and performance-based bonuses. - We offer comprehensive health and wellness benefits including medical, dental, and vision coverage. - We offer opportunities for professional development and career advancement. - We offer flexible working arrangements to support work-life balance. Ready to Apply? If you are passionate about driving operational excellence and want to be part of a company making a real impact in digital identity, please submit your resume and cover letter through our careers page at www.gbgplc.com/careers.

Lead and manage customer engineering operations to optimize processes, enhance team performance, and ensure high-quality solution delivery. | At least 5 years of operations management experience in a technology environment with strong leadership, project management, and technical skills. | Job Title: Customer Engineering Operations Manager Company Overview: GBG is a global leader in identity data intelligence, dedicated to enabling safe and rewarding digital lives for genuine people everywhere. We leverage diverse and reliable data to provide businesses with a single point of truth, ensuring secure and seamless digital access to opportunities for individuals worldwide. Role Overview: As the Customer Engineering Operations Manager, you will play a pivotal role in driving operational excellence within our customer engineering teams. Your focus will be on optimizing processes, enhancing team performance, and ensuring the delivery of high-quality solutions that meet our clients' needs. What You'll Do: - You will lead and manage the day-to-day operations of the customer engineering team to ensure efficient service delivery. - You will develop and implement operational strategies that align with company goals and customer expectations. - You will collaborate cross-functionally with sales, product, and support teams to streamline workflows and improve customer satisfaction. - You will monitor key performance indicators and generate reports to track team performance and identify areas for improvement. - You will drive continuous improvement initiatives to enhance operational processes and team productivity. - You will manage resource allocation and capacity planning to meet project deadlines and customer demands. - You will mentor and support team members to foster professional growth and high performance. - You will ensure compliance with company policies and industry regulations in all operational activities. What You Bring: - Minimum of 5 years of experience in operations management, preferably within a technology or engineering environment. - Strong understanding of customer engineering processes and technical project management. - Proven leadership skills with experience managing cross-functional teams. - Excellent analytical and problem-solving abilities. - Proficiency in using operational tools and software such as CRM and project management platforms. - Strong communication and interpersonal skills to effectively collaborate with diverse teams. Bonus Points If You Have: - Experience in the identity data intelligence or digital security industry. - Familiarity with agile methodologies and continuous improvement frameworks. - Technical background in software engineering or related fields. - Certification in project management (PMP, PRINCE2) or operations management. What We Offer: - We offer a dynamic and inclusive work environment that fosters innovation and collaboration. - We offer competitive salary and comprehensive benefits packages. - We offer opportunities for professional development and career advancement. - We offer flexible working arrangements to support work-life balance. - We offer the chance to be part of a mission-driven company making a positive impact on digital lives globally. Ready to Apply? If you are passionate about driving operational excellence and want to contribute to a company dedicated to genuine digital access, please submit your resume and cover letter through our careers page at www.gbg.com/careers.

Lead and manage customer engineering operations to optimize performance, efficiency, and customer satisfaction. | Minimum 5 years experience in engineering operations with strong leadership, project management, and data analysis skills. | Job Title: Customer Engineering Operations Manager Company Overview: GBG is a global leader in identity data intelligence, dedicated to enabling safe and rewarding digital lives for genuine people everywhere. We leverage diverse and reliable data to create a single point of truth, helping businesses connect with authentic customers and unlock new opportunities in the digital economy. Role Overview: As the Customer Engineering Operations Manager, you will play a pivotal role in ensuring the seamless delivery and operational excellence of our customer engineering teams. Your focus will be on optimizing processes, driving efficiency, and supporting the teams that enable our clients to access genuine digital identities securely and effectively. What You'll Do: - You will lead and manage the day-to-day operations of the customer engineering teams to ensure high performance and customer satisfaction. - You will develop and implement operational strategies that improve efficiency and scalability. - You will collaborate cross-functionally with product, sales, and technology teams to align engineering operations with business goals. - You will monitor key performance indicators and generate reports to inform decision-making. - You will identify and resolve operational bottlenecks and challenges proactively. - You will foster a culture of continuous improvement and innovation within the teams. - You will manage resource allocation and capacity planning to meet project demands. - You will support the professional development and growth of team members through coaching and mentoring. What You Bring: - You have at least 5 years of experience in engineering operations or a related field. - You possess strong leadership skills with a proven track record of managing technical teams. - You have excellent project management and organizational abilities. - You are proficient in data analysis and performance metrics tracking. - You have strong communication and interpersonal skills to work effectively across departments. - You are familiar with agile methodologies and operational best practices. Bonus Points If You Have: - Experience in the identity data intelligence or digital security industry. - Knowledge of cloud technologies and software development lifecycle. - Certification in project management (PMP, Agile, Scrum). - Experience with customer success or client-facing roles. What We Offer: - We offer a dynamic and inclusive work environment that fosters innovation and collaboration. - We offer competitive salary and comprehensive benefits packages. - We offer opportunities for professional growth and career advancement. - We offer flexible working arrangements to support work-life balance. - We offer access to cutting-edge technology and tools to empower your work. Ready to Apply? If you are passionate about driving operational excellence and leading teams in a fast-paced technology environment, we would love to hear from you. Please submit your resume and cover letter through our careers page at www.gbg.com/careers.

Lead and manage customer engineering operations to optimize processes, ensure service quality, and support team development. | Minimum 5 years experience in engineering operations with strong leadership, process optimization, and communication skills. | Job Title: Customer Engineering Operations Manager Company Overview: GBG is a global leader in identity data intelligence, dedicated to enabling safe and rewarding digital lives for genuine people everywhere. We leverage diverse and reliable data to create a single point of truth, helping businesses access more genuine customers and individuals to access more digital opportunities. Role Overview: As the Customer Engineering Operations Manager, you will play a pivotal role in ensuring the smooth operation and continuous improvement of our customer engineering teams. Your focus will be on optimizing processes, driving operational excellence, and supporting the delivery of high-quality solutions that meet our clients' needs. What You'll Do: - You will lead and manage the daily operations of the customer engineering team to ensure efficient service delivery. - You will develop and implement process improvements to enhance team productivity and customer satisfaction. - You will collaborate with cross-functional teams to align engineering operations with business goals. - You will monitor key performance indicators and generate reports to track operational effectiveness. - You will identify risks and implement mitigation strategies to maintain service quality. - You will support the recruitment, training, and development of team members. - You will drive the adoption of best practices and innovative tools within the team. - You will act as a liaison between engineering teams and other departments to facilitate communication and project coordination. What You Bring: - Minimum of 5 years of experience in engineering operations or a related field. - Strong leadership and team management skills with a proven track record. - Excellent process optimization and project management abilities. - Proficiency in data analysis and performance metrics tracking. - Strong communication and interpersonal skills. - Experience with customer-focused technology solutions is preferred. Bonus Points If You Have: - Experience in the identity data intelligence or digital security industry. - Familiarity with agile methodologies and tools. - Technical background in software engineering or IT operations. - Certification in project management (PMP, Agile, etc.). What We Offer: - We offer a dynamic and inclusive work environment that fosters innovation. - We offer opportunities for professional growth and career advancement. - We offer competitive salary and comprehensive benefits packages. - We offer flexible working arrangements to support work-life balance. - We offer the chance to work with cutting-edge technology in a mission-driven company. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining GBG. We look forward to hearing from you!

Lead and manage customer engineering operations to optimize processes, enhance collaboration, and ensure high-quality solution delivery. | 5+ years experience in engineering operations or related field, strong leadership, project management skills, proficiency with JIRA and Confluence, excellent communication and analytical skills. | Job Title: Customer Engineering Operations Manager Company Overview: GBG is a global leader in identity data intelligence, dedicated to enabling safe and rewarding digital lives for genuine people everywhere. We leverage diverse and reliable data to create a single point of truth, helping businesses connect with authentic customers and unlock new opportunities in the digital economy. Role Overview: As the Customer Engineering Operations Manager, you will play a pivotal role in driving operational excellence within our customer engineering teams. Your focus will be on optimizing processes, enhancing collaboration, and ensuring the delivery of high-quality solutions that meet our clients' needs. What You'll Do: - You will lead and manage the day-to-day operations of the customer engineering team to ensure efficient service delivery. - You will develop and implement operational strategies that improve team productivity and customer satisfaction. - You will collaborate with cross-functional teams including sales, product, and support to align engineering efforts with business goals. - You will monitor key performance indicators and generate reports to track team performance and identify areas for improvement. - You will oversee resource planning and allocation to meet project deadlines and customer requirements. - You will drive continuous improvement initiatives to streamline workflows and enhance engineering processes. - You will mentor and support team members to foster professional growth and a positive work environment. - You will ensure compliance with company policies and industry standards in all engineering operations. What You Bring: - You have 5+ years of experience in engineering operations or a related field, preferably within technology or software companies. - You possess strong leadership skills with a proven track record of managing technical teams. - You have excellent project management abilities and are proficient with tools such as JIRA, Confluence, or similar. - You demonstrate strong analytical skills and experience with performance metrics and reporting. - You have exceptional communication and interpersonal skills to effectively collaborate across departments. Bonus Points If You Have: - Experience in customer engineering or customer success operations. - Familiarity with identity data intelligence or digital security technologies. - Knowledge of Agile methodologies and continuous delivery practices. - Experience working in a fast-paced, global technology environment. What We Offer: - We offer a dynamic and inclusive work environment that values innovation and collaboration. - We offer competitive salary and comprehensive benefits including health, dental, and vision coverage. - We offer opportunities for professional development and career advancement. - We offer flexible working arrangements to support work-life balance. - We offer the chance to be part of a mission-driven company making a positive impact on digital trust worldwide. Ready to Apply? If you are excited to contribute to a company that is shaping the future of digital identity, please submit your resume and cover letter through our careers page at www.gbg.com/careers. We look forward to hearing from you!

Drive customer onboarding, engagement, retention, and revenue growth through strategic account management and collaboration with sales and product teams. | Experience in customer success or sales in SaaS environments, strong communication and organizational skills, CRM proficiency, and ability to manage multiple stakeholders in a fast-paced setting. | Enabling safe and rewarding digital lives for genuine people, everywhere We make it our mission to ensure more genuine people have digital access to opportunities, and businesses have access to more genuine people. Our technology draws on diverse and reliable data to create a single point of truth for identity and address verification. With over 30 years of experience behind us our team and technology are focused on enabling safe and rewarding digital lives for everyone. Regardless of age, location or background, genuine people everywhere should be able to digitally prove who they are and where they live. About the team and role Loqate US Sales Team The Loqate sales team at GBG in the US region plays a pivotal role in driving growth through strategic partnerships and direct sales initiatives. Focused on location intelligence and address verification solutions, the team operates within a newly formed Partner Sales Development function designed to accelerate market penetration across key industries such as eCommerce, logistics, and financial services. With a strong emphasis on SaaS-based offerings, the team is responsible for building robust pipelines, cultivating relationships with prospective partners, and delivering revenue through both virtual and in-person engagements. Their efforts are supported by Loqate’s advanced technology stack and global data capabilities, enabling businesses to improve customer experiences, reduce delivery errors, and make informed decisions with confidence. The Role As the Loqate Americas team continues to grow and evolve, we are seeking a Client Success Manager to help drive engagement and retention across our diverse customer base of 1,100+ accounts. This role will be instrumental in developing scalable processes to identify growth opportunities and deliver an exceptional customer experience across key, enterprise, mid-market, and self-serve segments. The ideal candidate will bring a proactive, strategic mindset to client relationships—ensuring value realization, fostering long-term partnerships, and contributing directly to revenue expansion. This is a high-impact role at the intersection of customer advocacy and business growth within a dynamic, data-driven organization. This is a hybrid position for candidates in the New York area. Travel for team collaboration, process workshops, and stakeholder meetings may be required (estimated 20-25%). What you will do Lead the customer onboarding process to ensure a seamless and successful implementation experience Identify and track customer KPIs, partnering with clients to help them achieve their business goals Build and maintain trusted advisor relationships with customers and key stakeholders across all segments Conduct regular account reviews to assess performance, identify opportunities, and reinforce value Monitor customer usage proactively and address success-related issues to support accurate forecasting and mitigate renewal risk Manage annual account renewals, focusing on revenue retention and identifying growth opportunities Collaborate with Sales and Marketing to develop targeted strategies and campaigns that drive GROW revenue Serve as a liaison between customers and the Product team, providing feedback to inform the product roadmap and future enhancements Skills we are looking for Proven experience working within a sales or customer success organization, preferably in a SaaS or technology-driven environment Exceptional communication and presentation skills, with the ability to engage effectively both in-person and virtually Strong organizational and time management skills, with the ability to prioritize tasks based on account tier, urgency, and business impact Self-motivated and collaborative team player who brings a proactive mindset and challenges the status quo Detail-oriented with a strong focus on process improvement and operational excellence Comfortable working in a fast-paced, evolving environment with multiple stakeholders Experience using CRM tools (e.g., Salesforce) and customer success platforms is a plus To find out more As an equal opportunity employer, we are dedicated to creating a diverse and inclusive workplace where everyone feels valued and empowered. Please inform your GBG Talent Attraction Partner if you require any reasonable adjustments to the interview process. To chat to the Talent Attraction team and find out more about our benefits and why we’re a great place to work, drop an email to behired@gbgplc.com and we’ll be in touch. You can also find out more about careers at GBG and check out our current opportunities at gbgplc.com/careers.

Lead and manage customer engineering operations to optimize efficiency, ensure service delivery, and support cross-functional collaboration. | 5+ years experience in engineering operations or related field, strong leadership, project management, data analysis, and communication skills. | Job Title: Customer Engineering Operations Manager Company Overview: GBG is a global leader in identity data intelligence, dedicated to enabling safe and rewarding digital lives for genuine people everywhere. We leverage diverse and reliable data to create a single point of truth, helping businesses connect with authentic individuals and unlock new opportunities in the digital world. Role Overview: As the Customer Engineering Operations Manager, you will play a pivotal role in ensuring the seamless delivery and operational excellence of our customer engineering teams. Your focus will be on optimizing processes, driving efficiency, and supporting the teams that enable our clients to access genuine digital identities securely and effectively. What You'll Do: - You will lead and manage the daily operations of the customer engineering teams to ensure high performance and customer satisfaction. - You will develop and implement operational strategies that improve efficiency and service delivery. - You will collaborate cross-functionally with product, sales, and technical teams to align engineering operations with business goals. - You will monitor key performance indicators and generate reports to inform decision-making. - You will identify and resolve operational bottlenecks and challenges proactively. - You will foster a culture of continuous improvement and professional development within your teams. - You will manage resource allocation and capacity planning to meet project demands. - You will ensure compliance with company policies and industry regulations in all operational activities. What You Bring: - You have 5+ years of experience in engineering operations or a related field, preferably within technology or software companies. - You possess strong leadership skills with experience managing cross-functional teams. - You have excellent project management and organizational abilities. - You are proficient in data analysis and performance metrics tracking. - You have strong communication skills, capable of liaising with technical and non-technical stakeholders. - You are adept at problem-solving and process optimization. Bonus Points If You Have: - Experience in identity data intelligence or digital identity verification industries. - Familiarity with Agile methodologies and tools such as Jira or Confluence. - Knowledge of compliance standards related to data security and privacy. - Experience with cloud platforms and SaaS operational management. What We Offer: - We offer a dynamic and inclusive work environment that fosters innovation and growth. - We offer competitive salary and comprehensive benefits packages. - We offer opportunities for professional development and career advancement. - We offer flexible working arrangements to support work-life balance. - We offer the chance to work with cutting-edge technology in a mission-driven company. Ready to Apply? If you are passionate about driving operational excellence and enabling genuine digital experiences, please submit your resume and cover letter through our careers page at www.gbg.com/careers. We look forward to hearing from you!

Lead and manage customer engineering operations to optimize performance, streamline workflows, and support project delivery. | At least 5 years of operations management experience in a technology environment with strong leadership, analytical, and communication skills. | Job Title: Customer Engineering Operations Manager Company Overview: GBG is a global leader in identity data intelligence, dedicated to enabling safe and rewarding digital lives for genuine people everywhere. We leverage diverse and reliable data to create a single point of truth, helping businesses connect with authentic customers and unlock new opportunities in the digital economy. Role Overview: As the Customer Engineering Operations Manager, you will play a pivotal role in ensuring the smooth operation and continuous improvement of our customer engineering teams. Your focus will be on optimizing processes, driving operational excellence, and supporting the delivery of innovative solutions that meet our clients' needs. What You'll Do: - You will lead and manage the day-to-day operations of the customer engineering team to ensure high performance and efficiency. - You will develop and implement operational strategies that align with company goals and customer expectations. - You will collaborate with cross-functional teams to streamline workflows and improve service delivery. - You will monitor key performance indicators and generate reports to inform decision-making. - You will identify opportunities for process automation and implement best practices. - You will support the onboarding and training of new team members to maintain a skilled and knowledgeable workforce. - You will manage resource allocation to meet project deadlines and customer requirements. - You will foster a culture of continuous improvement and innovation within the team. What You Bring: - Minimum of 5 years of experience in operations management, preferably within a technology or engineering environment. - Strong understanding of customer engineering processes and project management methodologies. - Proven ability to lead and motivate teams to achieve operational goals. - Excellent analytical and problem-solving skills with attention to detail. - Proficiency in using data analytics tools and CRM software. - Exceptional communication and interpersonal skills to collaborate effectively across departments. Bonus Points If You Have: - Experience in the identity data intelligence or digital security industry. - Familiarity with Agile and Lean methodologies. - Technical background in software engineering or IT infrastructure. - Certification in project management (PMP, PRINCE2) or operations management. What We Offer: - We offer a dynamic and inclusive work environment that fosters professional growth. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer flexible working arrangements to support work-life balance. - We offer opportunities for continuous learning and career advancement. - We offer the chance to be part of a mission-driven company making a positive impact on digital trust worldwide. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining GBG. We look forward to hearing from you!

Lead and manage customer engineering operations to optimize processes, enhance productivity, and ensure high-quality service delivery. | 5+ years experience in engineering operations or related field, strong leadership, communication, project management skills, and ability to work in dynamic environments. | Job Title: Customer Engineering Operations Manager Company Overview: GBG is a global leader in identity data intelligence, dedicated to enabling safe and rewarding digital lives for genuine people everywhere. We leverage diverse and reliable data to create a single point of truth, helping businesses access more genuine customers and individuals to access more digital opportunities. Role Overview: As the Customer Engineering Operations Manager, you will play a pivotal role in ensuring the smooth operation and continuous improvement of our customer engineering teams. Your focus will be on optimizing processes, driving operational excellence, and supporting the delivery of high-quality solutions that meet our clients' needs. What You'll Do: - You will lead and manage the daily operations of the customer engineering team to ensure efficient service delivery. - You will develop and implement operational strategies that enhance team productivity and customer satisfaction. - You will collaborate with cross-functional teams to streamline workflows and improve communication. - You will monitor key performance indicators and generate reports to inform decision-making. - You will identify and address operational risks and challenges proactively. - You will support the recruitment, training, and development of team members. - You will drive continuous improvement initiatives to optimize engineering processes. - You will act as a liaison between engineering teams and other departments to ensure alignment. What You Bring: - 5+ years of experience in engineering operations or a related field. - Strong leadership and team management skills with a track record of driving operational excellence. - Excellent communication and interpersonal skills. - Proficiency in project management and operational analytics tools. - Ability to work collaboratively in a fast-paced, dynamic environment. Bonus Points If You Have: - Experience in the identity data intelligence or digital security industry. - Familiarity with agile methodologies and continuous integration/continuous deployment (CI/CD) processes. - Technical background in software engineering or data analytics. - Experience with customer success or client-facing roles. What We Offer: - We offer a competitive salary and comprehensive benefits package. - We offer opportunities for professional growth and career advancement. - We offer a collaborative and inclusive work environment. - We offer flexible working arrangements to support work-life balance. - We offer access to cutting-edge technology and innovation. Ready to Apply? Please submit your resume and a cover letter detailing your experience and why you are a great fit for the Customer Engineering Operations Manager role at GBG through our careers page or via email to careers@gbg.com.

Lead and manage customer engineering operations to optimize processes, improve service delivery, and support team performance. | 5+ years in operations management with strong leadership, project management, and analytical skills, preferably in a technology environment. | Job Title: Customer Engineering Operations Manager Company Overview: GBG is a global leader in identity data intelligence, dedicated to enabling safe and rewarding digital lives for genuine people everywhere. We leverage diverse and reliable data to create a single point of truth, helping businesses access more genuine customers and individuals to access more digital opportunities. Role Overview: As the Customer Engineering Operations Manager, you will play a pivotal role in ensuring the smooth operation and continuous improvement of our customer engineering teams. Your focus will be on optimizing processes, driving operational excellence, and supporting the delivery of high-quality solutions that meet our clients' needs. What You'll Do: - You will lead and manage the day-to-day operations of the customer engineering team to ensure efficiency and effectiveness. - You will develop and implement operational strategies that align with company goals and customer expectations. - You will collaborate with cross-functional teams to streamline workflows and improve service delivery. - You will monitor key performance indicators and use data-driven insights to drive continuous improvement. - You will manage resource allocation and capacity planning to meet project demands. - You will oversee the implementation of best practices and compliance with industry standards. - You will foster a culture of collaboration, innovation, and customer-centricity within the team. - You will support training and development initiatives to enhance team capabilities. What You Bring: - 5+ years of experience in operations management, preferably within a technology or engineering environment. - Strong understanding of customer engineering processes and project management methodologies. - Proven ability to lead teams and manage cross-functional collaboration. - Excellent analytical and problem-solving skills with a data-driven mindset. - Effective communication and interpersonal skills to engage stakeholders at all levels. - Experience with operational tools and software relevant to engineering operations. Bonus Points If You Have: - Experience in the identity data intelligence or digital security industry. - Familiarity with agile methodologies and continuous improvement frameworks. - Technical background in software engineering or related fields. - Certification in project management (PMP, PRINCE2) or operations management. What We Offer: - We offer a dynamic and inclusive work environment that fosters growth and innovation. - We offer competitive salary and comprehensive benefits packages. - We offer opportunities for professional development and career advancement. - We offer flexible working arrangements to support work-life balance. - We offer the chance to be part of a mission-driven company making a positive impact on digital lives. Ready to Apply? If you are passionate about driving operational excellence and leading high-performing teams, we would love to hear from you. Please submit your resume and cover letter through our careers page at www.gbg.com/careers.

Lead and manage customer engineering operations to optimize performance, streamline processes, and enhance customer satisfaction. | 5+ years in operations management with strong leadership, analytical, and communication skills, plus proficiency in operational tools and a relevant bachelor's degree. | Job Title: Customer Engineering Operations Manager Company Overview: GBG is a global leader in identity data intelligence, dedicated to enabling safe and rewarding digital lives for genuine people everywhere. We leverage diverse and reliable data to create a single point of truth, helping businesses connect with authentic individuals and unlock new opportunities in the digital world. Role Overview: As the Customer Engineering Operations Manager, you will play a pivotal role in ensuring the smooth operation and continuous improvement of our customer engineering teams. Your focus will be on optimizing processes, driving operational excellence, and supporting the delivery of innovative solutions that meet our clients' needs. What You'll Do: - You will lead and manage the daily operations of the customer engineering team to ensure high performance and efficiency. - You will develop and implement operational strategies that align with company goals and customer expectations. - You will collaborate with cross-functional teams to streamline workflows and improve service delivery. - You will monitor key performance indicators and generate reports to inform decision-making. - You will identify opportunities for process automation and implement best practices. - You will support the recruitment, training, and development of team members. - You will manage stakeholder relationships to ensure alignment and satisfaction. - You will drive continuous improvement initiatives to enhance customer experience and operational effectiveness. What You Bring: - You have 5+ years of experience in operations management, preferably within a technology or engineering environment. - You possess strong leadership skills with a proven track record of managing high-performing teams. - You have excellent analytical and problem-solving abilities. - You are proficient in using operational tools and software, including CRM and project management platforms. - You have exceptional communication and interpersonal skills. - You hold a bachelor’s degree in Business, Engineering, or a related field. Bonus Points If You Have: - Experience in the identity data or digital security industry. - Knowledge of data analytics and automation technologies. - Familiarity with Agile methodologies and continuous improvement frameworks. - Advanced certifications in operations management or project management. What We Offer: - We offer a dynamic and inclusive work environment that fosters innovation and growth. - We offer competitive salary and comprehensive benefits packages. - We offer opportunities for professional development and career advancement. - We offer flexible working arrangements to support work-life balance. - We offer the chance to be part of a mission-driven company making a positive impact on digital lives. Ready to Apply? Submit your resume and cover letter through our careers page at www.gbg.com/careers. We look forward to hearing from you!

Lead and manage customer engineering operations to optimize processes, ensure efficient service delivery, and support cross-functional collaboration. | 5+ years in operations management with strong leadership, project management, and data analysis skills, preferably in a technology environment. | Job Title: Customer Engineering Operations Manager Company Overview: GBG is a global leader in identity data intelligence, dedicated to enabling safe and rewarding digital lives for genuine people everywhere. We leverage diverse and reliable data to create a single point of truth, helping businesses access more genuine customers and individuals to access more digital opportunities. Role Overview: As the Customer Engineering Operations Manager, you will play a pivotal role in ensuring the smooth operation and continuous improvement of our customer engineering teams. Your focus will be on optimizing processes, driving operational excellence, and supporting the delivery of high-quality solutions that meet our clients' needs. What You'll Do: - You will lead and manage the daily operations of the customer engineering team to ensure efficient service delivery. - You will develop and implement process improvements to enhance team productivity and customer satisfaction. - You will collaborate with cross-functional teams including sales, product, and engineering to align operational goals. - You will monitor key performance indicators and generate reports to inform strategic decisions. - You will manage resource allocation and capacity planning to meet project demands. - You will identify risks and implement mitigation strategies to ensure project success. - You will foster a culture of continuous improvement and professional development within the team. - You will act as a liaison between customers and engineering teams to facilitate clear communication and issue resolution. What You Bring: - 5+ years of experience in operations management, preferably within a technology or engineering environment. - Strong understanding of customer engineering processes and project management methodologies. - Excellent leadership and team management skills with a track record of driving operational excellence. - Proficiency in data analysis and performance metrics to guide decision-making. - Exceptional communication and interpersonal skills to manage stakeholder relationships. Bonus Points If You Have: - Experience in the identity data intelligence or digital security industry. - Familiarity with Agile and Lean methodologies. - Technical background in software engineering or related fields. - Experience with CRM and project management tools such as Salesforce and Jira. What We Offer: - We offer a dynamic and inclusive work environment that fosters innovation and growth. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional development and career advancement. - We offer flexible working arrangements to support work-life balance. - We offer the chance to be part of a mission-driven company making a positive impact on digital trust worldwide. Ready to Apply? If you are passionate about operational excellence and want to contribute to a company that values genuine digital interactions, please submit your resume and cover letter through our careers page at www.gbg.com/careers.

Lead and manage customer engineering operations to optimize processes, ensure efficient service delivery, and support cross-functional collaboration. | 5+ years in operations management with strong leadership, project management, and data analysis skills, preferably in a technology environment. | Job Title: Customer Engineering Operations Manager Company Overview: GBG is a global leader in identity data intelligence, dedicated to enabling safe and rewarding digital lives for genuine people everywhere. We leverage diverse and reliable data to create a single point of truth, helping businesses access more genuine customers and individuals to access more digital opportunities. Role Overview: As the Customer Engineering Operations Manager, you will play a pivotal role in ensuring the smooth operation and continuous improvement of our customer engineering teams. Your focus will be on optimizing processes, driving operational excellence, and supporting the delivery of high-quality solutions that meet our clients' needs. What You'll Do: - You will lead and manage the daily operations of the customer engineering team to ensure efficient service delivery. - You will develop and implement process improvements to enhance team productivity and customer satisfaction. - You will collaborate with cross-functional teams including sales, product, and engineering to align operational goals. - You will monitor key performance indicators and generate reports to inform strategic decisions. - You will manage resource allocation and capacity planning to meet project demands. - You will identify risks and implement mitigation strategies to ensure project success. - You will foster a culture of continuous improvement and professional development within the team. - You will act as a liaison between customers and engineering teams to facilitate clear communication and issue resolution. What You Bring: - 5+ years of experience in operations management, preferably within a technology or engineering environment. - Strong understanding of customer engineering processes and project management methodologies. - Excellent leadership and team management skills with a track record of driving operational excellence. - Proficiency in data analysis and performance metrics to guide decision-making. - Exceptional communication and interpersonal skills to manage stakeholder relationships. Bonus Points If You Have: - Experience in the identity data intelligence or digital security industry. - Familiarity with Agile and Lean methodologies. - Technical background in software engineering or related fields. - Experience with CRM and project management tools such as Salesforce and Jira. What We Offer: - We offer a dynamic and inclusive work environment that fosters innovation and growth. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional development and career advancement. - We offer flexible working arrangements to support work-life balance. - We offer the chance to be part of a mission-driven company making a positive impact on digital trust worldwide. Ready to Apply? If you are passionate about operational excellence and want to contribute to a company that values genuine digital interactions, please submit your resume and cover letter through our careers page at www.gbg.com/careers.

Design, develop, and deploy machine learning models to improve identity verification and fraud detection, analyze large datasets, collaborate with teams, lead projects, mentor junior staff, and communicate findings. | 5+ years experience in data science with strong programming skills in Python, machine learning frameworks, statistical analysis, SQL, and problem-solving abilities. | Job Title: Senior Data Scientist Company Overview: GBG is a global leader in identity data intelligence, dedicated to enabling safe and rewarding digital lives for genuine people everywhere. We leverage diverse and reliable data to create a single point of truth, helping businesses access more genuine customers and individuals to access more digital opportunities. Role Overview: As a Senior Data Scientist at GBG, you will play a pivotal role in developing advanced data models and analytics solutions that drive business decisions and enhance digital identity verification processes. You will collaborate with cross-functional teams to harness data insights that ensure security and authenticity in digital interactions. What You'll Do: - You will design, develop, and deploy machine learning models to improve identity verification and fraud detection. - You will analyze large datasets to extract actionable insights that support business strategies. - You will collaborate with product and engineering teams to integrate data science solutions into scalable applications. - You will lead data-driven projects from conception through implementation and evaluation. - You will mentor junior data scientists and contribute to building a data-driven culture. - You will stay current with the latest advancements in data science and apply them to GBG’s technology. - You will communicate complex data findings clearly to both technical and non-technical stakeholders. What You Bring: - You have 5+ years of experience in data science, preferably in identity verification, fraud detection, or related fields. - You possess strong programming skills in Python and experience with machine learning frameworks such as TensorFlow or PyTorch. - You have expertise in statistical analysis, predictive modeling, and data visualization tools. - You are proficient in SQL and working with large-scale data processing technologies. - You have excellent problem-solving skills and the ability to work collaboratively in a fast-paced environment. Bonus Points If You Have: - Experience with big data platforms like Hadoop or Spark. - Knowledge of digital identity, cybersecurity, or compliance regulations. - Familiarity with cloud platforms such as AWS, Azure, or Google Cloud. - Advanced degree (Master’s or PhD) in Data Science, Computer Science, Statistics, or a related field. What We Offer: - We offer a competitive salary and comprehensive benefits package. - We offer opportunities for professional growth and continuous learning. - We offer a collaborative and inclusive work environment. - We offer flexible working arrangements to support work-life balance. - We offer the chance to work on impactful projects that shape the future of digital identity. Ready to Apply? Please submit your resume and cover letter through our careers page at www.gbg.com/careers. We look forward to discovering how you can contribute to our mission of enabling genuine digital lives.

Lead and manage customer engineering operations to optimize processes, ensure efficient service delivery, and support cross-functional collaboration. | 5+ years in operations management with strong leadership, project management, and data analysis skills, preferably in a technology environment. | Job Title: Customer Engineering Operations Manager Company Overview: GBG is a global leader in identity data intelligence, dedicated to enabling safe and rewarding digital lives for genuine people everywhere. We leverage diverse and reliable data to create a single point of truth, helping businesses access more genuine customers and individuals to access more digital opportunities. Role Overview: As the Customer Engineering Operations Manager, you will play a pivotal role in ensuring the smooth operation and continuous improvement of our customer engineering teams. Your focus will be on optimizing processes, driving operational excellence, and supporting the delivery of high-quality solutions that meet our clients' needs. What You'll Do: - You will lead and manage the daily operations of the customer engineering team to ensure efficient service delivery. - You will develop and implement process improvements to enhance team productivity and customer satisfaction. - You will collaborate with cross-functional teams including sales, product, and engineering to align operational goals. - You will monitor key performance indicators and generate reports to inform strategic decisions. - You will manage resource allocation and capacity planning to meet project demands. - You will identify risks and implement mitigation strategies to ensure project success. - You will foster a culture of continuous improvement and professional development within the team. - You will act as a liaison between customers and engineering teams to facilitate clear communication and issue resolution. What You Bring: - 5+ years of experience in operations management, preferably within a technology or engineering environment. - Strong understanding of customer engineering processes and project management methodologies. - Excellent leadership and team management skills with a track record of driving operational excellence. - Proficiency in data analysis and performance metrics to guide decision-making. - Exceptional communication and interpersonal skills to manage stakeholder relationships. Bonus Points If You Have: - Experience in the identity data intelligence or digital security industry. - Familiarity with Agile and Lean methodologies. - Technical background in software engineering or related fields. - Experience with CRM and project management tools such as Salesforce and Jira. What We Offer: - We offer a dynamic and inclusive work environment that fosters innovation and growth. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional development and career advancement. - We offer flexible working arrangements to support work-life balance. - We offer the chance to be part of a mission-driven company making a positive impact on digital trust worldwide. Ready to Apply? If you are passionate about operational excellence and want to contribute to a company that values genuine digital interactions, please submit your resume and cover letter through our careers page at www.gbg.com/careers.

Lead and manage technology projects ensuring timely delivery, stakeholder communication, risk management, and process improvement. | At least 3 years of project management experience in technology or data environments, strong communication skills, and proficiency with project management tools. | Job Title: Project Manager Company Overview: GBG is a global leader in identity data intelligence, dedicated to enabling safe and rewarding digital lives for genuine people everywhere. We leverage diverse and reliable data to create a single point of truth, helping businesses access more genuine people and ensuring individuals have secure digital access to opportunities. Role Overview: As a Project Manager at GBG, you will play a pivotal role in driving the successful delivery of projects that enhance digital identity verification and data intelligence solutions. You will coordinate cross-functional teams, manage timelines, and ensure projects align with business goals to support our mission of digital trust and security. What You'll Do: - You will lead project planning, execution, and delivery, ensuring projects meet scope, time, and budget requirements. - You will coordinate with internal teams and external stakeholders to facilitate clear communication and collaboration. - You will manage project risks and issues, developing mitigation strategies to keep projects on track. - You will monitor project progress and provide regular status updates to senior management. - You will ensure compliance with company policies and industry standards throughout the project lifecycle. - You will contribute to continuous improvement by identifying process enhancements and best practices. - You will support resource allocation and capacity planning to optimize team performance. What You Bring: - Minimum of 3 years of project management experience, preferably in technology or data-driven environments. - Strong knowledge of project management methodologies such as Agile and Waterfall. - Excellent communication and interpersonal skills to manage diverse teams and stakeholders. - Proven ability to manage multiple projects simultaneously with strong organizational skills. - Proficiency with project management tools like JIRA, MS Project, or similar. Bonus Points If You Have: - Experience in digital identity, data intelligence, or cybersecurity sectors. - PMP, PRINCE2, or equivalent project management certification. - Familiarity with data privacy regulations and compliance standards. - Technical background or understanding of software development processes. What We Offer: - We offer a dynamic and inclusive work environment that fosters innovation and growth. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer flexible working arrangements to support work-life balance. - We offer opportunities for professional development and career advancement. - We offer the chance to work with cutting-edge technology in a mission-driven company. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining GBG. We look forward to hearing from you!

Lead and manage technology projects ensuring timely delivery, risk mitigation, and stakeholder communication. | 3+ years project management experience in technology, proficiency in Agile and Waterfall methodologies, strong communication skills, and PMP or PRINCE2 certification. | Job Title: Project Manager Company Overview: GBG is a global leader in identity data intelligence, dedicated to enabling safe and rewarding digital lives for genuine people everywhere. We leverage diverse and reliable data to create a single point of truth, helping businesses access more genuine people and ensuring individuals have secure digital access to opportunities. Role Overview: As a Project Manager at GBG, you will play a pivotal role in driving the successful delivery of projects that enhance digital identity verification and data intelligence solutions. You will coordinate cross-functional teams, manage timelines, and ensure projects align with business goals to support our mission of creating safer digital environments. What You'll Do: - You will lead project planning, execution, and delivery, ensuring projects meet scope, time, and budget requirements. - You will coordinate with internal teams and external stakeholders to facilitate clear communication and collaboration. - You will identify and manage project risks and issues, implementing mitigation strategies proactively. - You will monitor project progress and provide regular status reports to senior management. - You will ensure compliance with company policies and industry regulations throughout project lifecycles. - You will drive continuous improvement by analyzing project outcomes and recommending process enhancements. - You will manage resource allocation and prioritize tasks to optimize team productivity. - You will foster a positive team environment that encourages innovation and accountability. What You Bring: - You have 3+ years of experience in project management, preferably within technology or data-driven industries. - You possess strong knowledge of project management methodologies such as Agile and Waterfall. - You have excellent communication and interpersonal skills to manage diverse teams and stakeholders. - You are proficient with project management tools like MS Project, JIRA, or Trello. - You demonstrate strong problem-solving abilities and attention to detail. - You hold a relevant certification such as PMP or PRINCE2. Bonus Points If You Have: - Experience in digital identity, data intelligence, or cybersecurity sectors. - Familiarity with regulatory compliance standards related to data privacy and security. - Advanced skills in data analysis and reporting. - Experience working in a fast-paced, global environment. What We Offer: - We offer a competitive salary and comprehensive benefits package. - We offer opportunities for professional growth and continuous learning. - We offer a collaborative and inclusive work culture that values innovation. - We offer flexible working arrangements to support work-life balance. - We offer access to cutting-edge technology and tools to empower your work. Ready to Apply? To join our mission-driven team at GBG, please submit your resume and cover letter through our careers page or email us directly at careers@gbg.com. We look forward to discovering how you can contribute to safer digital lives worldwide.

Lead and manage technology projects from initiation through delivery, coordinating teams and stakeholders to ensure successful outcomes. | At least 3 years of project management experience in technology or data-driven environments, with strong communication skills and proficiency in project management tools. | Job Title: Project Manager Company Overview: GBG is a global leader in identity data intelligence, dedicated to enabling safe and rewarding digital lives for genuine people everywhere. We leverage diverse and reliable data to create a single point of truth, helping businesses access more genuine people and ensuring individuals have secure digital access to opportunities. Role Overview: As a Project Manager at GBG, you will play a pivotal role in driving the successful delivery of projects that enhance digital identity verification and data intelligence solutions. You will coordinate cross-functional teams, manage timelines, and ensure projects align with business goals to support our mission of digital trust and security. What You'll Do: - You will lead project planning, execution, and delivery, ensuring projects meet scope, time, and budget requirements. - You will coordinate with internal teams and external stakeholders to facilitate clear communication and collaboration. - You will manage project risks and issues, developing mitigation strategies to keep projects on track. - You will monitor project progress and provide regular status updates to senior management. - You will ensure compliance with company policies and industry regulations throughout project lifecycles. - You will contribute to continuous improvement by identifying process enhancements and best practices. - You will support resource allocation and capacity planning to optimize team performance. What You Bring: - Minimum of 3 years of project management experience, preferably in technology or data-driven environments. - Strong knowledge of project management methodologies such as Agile and Waterfall. - Excellent communication and interpersonal skills to manage diverse teams and stakeholders. - Proven ability to manage multiple projects simultaneously with strong organizational skills. - Proficiency with project management tools like JIRA, MS Project, or similar. Bonus Points If You Have: - Experience in digital identity, data intelligence, or cybersecurity sectors. - PMP, PRINCE2, or equivalent project management certification. - Familiarity with regulatory compliance related to data privacy and security. - Technical background or understanding of software development processes. What We Offer: - We offer a dynamic and inclusive work environment that fosters innovation and growth. - We offer competitive salary and comprehensive benefits including health, dental, and vision coverage. - We offer flexible working arrangements to support work-life balance. - We offer opportunities for professional development and career advancement. - We offer the chance to work with cutting-edge technology in a mission-driven company. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience and why you are interested in joining GBG. We look forward to hearing from you!

Lead and manage technology projects ensuring timely delivery, stakeholder communication, risk management, and continuous improvement. | 3+ years project management experience in technology or data-driven industries, proficiency in Agile and Waterfall, strong communication skills, and relevant certifications. | Job Title: Project Manager Company Overview: GBG is a global leader in identity data intelligence, dedicated to enabling safe and rewarding digital lives for genuine people everywhere. We leverage diverse and reliable data to create a single point of truth, helping businesses access more genuine people and ensuring individuals have secure digital access to opportunities. Role Overview: As a Project Manager at GBG, you will play a pivotal role in driving the successful delivery of projects that enhance digital identity verification and data intelligence solutions. You will coordinate cross-functional teams, manage timelines, and ensure projects align with business goals to support our mission of digital trust and security. What You'll Do: - You will lead project planning, execution, and delivery, ensuring projects meet scope, time, and budget requirements. - You will coordinate with internal teams and external stakeholders to facilitate clear communication and collaboration. - You will identify and manage project risks and issues, implementing mitigation strategies proactively. - You will monitor project progress and provide regular status reports to senior management. - You will ensure compliance with company policies and industry regulations throughout project lifecycles. - You will drive continuous improvement by analyzing project outcomes and recommending process enhancements. - You will manage resource allocation and prioritize tasks to optimize team productivity. - You will foster a positive team environment that encourages innovation and accountability. What You Bring: - You have 3+ years of experience in project management, preferably within technology or data-driven industries. - You possess strong knowledge of project management methodologies such as Agile and Waterfall. - You have excellent communication and interpersonal skills to manage diverse teams and stakeholders. - You are proficient with project management tools like MS Project, JIRA, or Trello. - You demonstrate strong problem-solving abilities and attention to detail. - You hold a relevant project management certification (PMP, PRINCE2) or equivalent. Bonus Points If You Have: - Experience in digital identity, data intelligence, or cybersecurity sectors. - Familiarity with regulatory compliance related to data privacy and security. - Advanced skills in data analysis and reporting. - Experience working in a fast-paced, agile environment. What We Offer: - We offer a dynamic and inclusive work environment that fosters professional growth. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer flexible working arrangements to support work-life balance. - We offer opportunities for continuous learning and career development. - We offer the chance to work with cutting-edge technology that impacts digital trust globally. Ready to Apply? To join our mission-driven team at GBG, please submit your resume and cover letter through our careers page or email us directly at careers@gbg.com. We look forward to discovering how you can contribute to enabling genuine digital lives worldwide.