BOTG LLC

Provide exceptional customer support by handling inquiries, resolving issues, and maintaining accurate records while collaborating with team members. | 1-2 years of customer service experience, strong communication skills, proficiency with CRM software, and ability to work remotely after training. | Job Title: Customer Service Representative Company Overview: BOTG LLC is a dynamic and customer-focused company based in Oriskany, NY, dedicated to delivering exceptional service and support to its clients. We pride ourselves on fostering a collaborative and inclusive work environment where employees can grow and thrive. Role Overview: As a Customer Service Representative at BOTG LLC, you will be the frontline ambassador for our company, providing outstanding support and solutions to our customers. This role is essential in ensuring customer satisfaction and maintaining our reputation for excellence. What You'll Do: - You will handle inbound customer inquiries with professionalism and empathy. - You will resolve customer issues efficiently, ensuring a positive experience. - You will document customer interactions accurately in our CRM system. - You will collaborate with team members and other departments to address customer needs. - You will participate in training sessions and apply new knowledge to your daily tasks. - You will maintain up-to-date knowledge of our products and services. - You will contribute to continuous improvement initiatives by providing customer feedback. - You will adhere to company policies and procedures to ensure compliance and quality. What You Bring: - You bring at least 1-2 years of experience in customer service or a related field. - You have excellent communication skills, both verbal and written. - You are proficient with CRM software and basic computer applications. - You demonstrate strong problem-solving abilities and attention to detail. - You are able to work independently and as part of a team. - You have the flexibility to work remotely after completing in-person training. Bonus Points If You Have: - Experience working in a remote customer service role. - Familiarity with the Oriskany, NY area or willingness to commute for training. - Bilingual abilities or additional language skills. - Previous experience in a fast-paced call center environment. What We Offer: - We offer a comprehensive training program to set you up for success. - We offer a supportive and inclusive work culture. - We offer competitive compensation and benefits. - We offer opportunities for career growth and development. - We offer flexible remote work arrangements after training. Ready to Apply? To apply, please submit your resume and a cover letter outlining your qualifications and interest in the role to our HR department at careers@botgllc.com. We look forward to hearing from you!

Provide exceptional customer support by handling inquiries, resolving issues, and maintaining accurate records while collaborating with team members. | 1-2 years of customer service experience, proficiency in CRM software and Microsoft Office, strong communication and problem-solving skills, ability to work remotely. | Job Title: Customer Service Representative Company Overview: BOTG LLC is a dynamic and customer-focused company based in Oriskany, NY, dedicated to delivering exceptional service and support to its clients. We pride ourselves on fostering a collaborative and inclusive work environment where employees can grow and thrive. Role Overview: As a Customer Service Representative at BOTG LLC, you will be the frontline ambassador for our company, providing outstanding support and solutions to our customers. This role is essential in maintaining customer satisfaction and loyalty through effective communication and problem-solving. What You'll Do: - You will handle inbound customer inquiries with professionalism and empathy. - You will resolve customer issues efficiently, ensuring a positive experience. - You will document customer interactions accurately in our CRM system. - You will collaborate with team members and other departments to address customer needs. - You will participate in training sessions to stay updated on product knowledge and service protocols. - You will meet or exceed performance metrics related to customer satisfaction and response times. - You will provide feedback to management on customer trends and potential improvements. What You Bring: - You have at least 1-2 years of experience in a customer service role. - You possess excellent verbal and written communication skills. - You are proficient with CRM software and Microsoft Office Suite. - You demonstrate strong problem-solving abilities and attention to detail. - You are comfortable working in a fast-paced, remote environment. Bonus Points If You Have: - Experience in the technology or telecommunications industry. - Bilingual abilities, especially in Spanish. - Previous experience with remote work and virtual training. - Familiarity with customer service metrics and reporting. What We Offer: - We offer a comprehensive training program to set you up for success. - We offer a flexible remote work arrangement after the initial training period. - We offer competitive salary and performance-based incentives. - We offer opportunities for career advancement within the company. - We offer a supportive and inclusive company culture. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our HR department at careers@botgllc.com. We look forward to hearing from you!

Handle inbound customer inquiries, resolve issues, document interactions, collaborate with teams, participate in training, meet performance metrics, and provide feedback. | Minimum 2 years customer service experience, strong communication, CRM proficiency, ability to work independently and remotely, excellent problem-solving skills. | Job Title: Customer Service Representative Company Overview: BOTG LLC is a dynamic and customer-focused company dedicated to delivering exceptional service and support to its clients. With a strong commitment to innovation and employee growth, BOTG LLC fosters a collaborative and inclusive work environment where every team member is valued. Role Overview: As a Customer Service Representative at BOTG LLC, you will be the frontline ambassador for our brand, ensuring customer satisfaction through effective communication and problem-solving. This role is essential in maintaining our reputation for outstanding customer care and supporting our clients' needs efficiently. What You'll Do: - You will handle inbound customer inquiries via phone, email, and chat with professionalism and empathy. - You will resolve customer issues promptly, ensuring a positive experience and customer retention. - You will document customer interactions accurately in our CRM system. - You will collaborate with internal teams to escalate and resolve complex issues. - You will participate in ongoing training sessions to stay updated on product knowledge and service protocols. - You will contribute to team goals by meeting or exceeding performance metrics. - You will provide feedback to management on customer trends and potential improvements. What You Bring: - Minimum of 2 years experience in a customer service or call center role. - Strong communication skills, both verbal and written. - Proficiency with CRM software and Microsoft Office Suite. - Ability to work independently and as part of a remote team. - Excellent problem-solving skills and attention to detail. Bonus Points If You Have: - Experience working remotely or in a hybrid work environment. - Familiarity with the Oriskany, NY area. - Bilingual abilities, especially in Spanish. - Previous experience in the technology or service industry. What We Offer: - We offer a comprehensive training program including in-person and virtual sessions. - We offer a flexible remote work arrangement after training. - We offer competitive salary and performance-based bonuses. - We offer health, dental, and vision insurance plans. - We offer opportunities for career advancement and professional development. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our HR department at careers@botgllc.com. We look forward to hearing from you!

Handle inbound customer inquiries, resolve issues, document interactions, collaborate with team, participate in training, meet performance metrics, provide feedback, and maintain confidentiality. | 1-2 years customer service experience, excellent communication, CRM proficiency, problem-solving skills, and ability to work remotely. | Job Title: Customer Service Representative Company Overview: BOTG LLC is a dynamic and customer-focused company based in Oriskany, NY, dedicated to delivering exceptional service and support to our clients. We pride ourselves on fostering a collaborative and inclusive work environment that encourages growth and innovation. Role Overview: As a Customer Service Representative at BOTG LLC, you will be the frontline ambassador for our company, providing outstanding support and solutions to our customers. This role is essential in ensuring customer satisfaction and maintaining our reputation for excellence. What You'll Do: - You will handle inbound customer inquiries with professionalism and empathy. - You will resolve customer issues efficiently, ensuring a positive experience. - You will document customer interactions accurately in our CRM system. - You will collaborate with team members to improve service processes. - You will participate in training sessions to stay updated on product knowledge. - You will meet or exceed performance metrics and quality standards. - You will provide feedback to management to enhance customer service strategies. - You will maintain confidentiality and adhere to company policies. What You Bring: - You bring at least 1-2 years of experience in customer service or a related field. - You have excellent communication skills, both verbal and written. - You are proficient with CRM software and Microsoft Office Suite. - You possess strong problem-solving abilities and attention to detail. - You are comfortable working in a fast-paced, remote environment. Bonus Points If You Have: - Experience in a remote customer service role. - Familiarity with the Oriskany, NY area. - Bilingual abilities or additional language skills. - Previous experience in the technology or service industry. What We Offer: - We offer comprehensive training and ongoing professional development. - We offer a supportive and flexible remote work environment after training. - We offer competitive compensation and performance-based incentives. - We offer health, dental, and vision insurance benefits. - We offer opportunities for career advancement within the company. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our HR department at careers@botgllc.com. We look forward to hearing from you!

Handle inbound customer inquiries, resolve issues, document interactions, collaborate with team, participate in training, meet performance metrics, provide feedback, and maintain confidentiality. | 1-2 years customer service experience, excellent communication, CRM proficiency, problem-solving skills, and ability to work remotely. | Job Title: Customer Service Representative Company Overview: BOTG LLC is a dynamic and customer-focused company based in Oriskany, NY, dedicated to delivering exceptional service and support to our clients. We pride ourselves on fostering a collaborative and inclusive work environment that encourages growth and innovation. Role Overview: As a Customer Service Representative at BOTG LLC, you will be the frontline ambassador for our company, providing outstanding support and solutions to our customers. This role is essential in ensuring customer satisfaction and maintaining our reputation for excellence. What You'll Do: - You will handle inbound customer inquiries with professionalism and empathy. - You will resolve customer issues efficiently, ensuring a positive experience. - You will document customer interactions accurately in our CRM system. - You will collaborate with team members to improve service processes. - You will participate in training sessions to stay updated on product knowledge. - You will meet or exceed performance metrics and quality standards. - You will provide feedback to management to enhance customer service strategies. - You will maintain confidentiality and adhere to company policies. What You Bring: - You bring at least 1-2 years of experience in customer service or a related field. - You have excellent communication skills, both verbal and written. - You are proficient with CRM software and Microsoft Office Suite. - You possess strong problem-solving abilities and attention to detail. - You are comfortable working in a fast-paced, remote environment. Bonus Points If You Have: - Experience in a remote customer service role. - Familiarity with the Oriskany, NY area. - Bilingual abilities or additional language skills. - Previous experience in the technology or service industry. What We Offer: - We offer comprehensive training and ongoing professional development. - We offer a supportive and flexible remote work environment after training. - We offer competitive compensation and performance-based incentives. - We offer health, dental, and vision insurance benefits. - We offer opportunities for career advancement within the company. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our HR department at careers@botgllc.com. We look forward to hearing from you!

Provide exceptional customer support by handling inquiries, resolving issues, and maintaining accurate records. | 1-2 years of customer service experience, strong communication skills, proficiency with CRM software, and ability to work remotely within one hour of Oriskany, NY. | Job Title: Customer Service Representative Company Overview: BOTG LLC is a dynamic and customer-focused company based in Oriskany, NY, dedicated to delivering exceptional service and support to our clients. We pride ourselves on fostering a collaborative and inclusive work environment where employees can grow and thrive. Role Overview: As a Customer Service Representative at BOTG LLC, you will be the frontline ambassador for our company, providing outstanding support and solutions to our customers. This role is essential in ensuring customer satisfaction and maintaining our reputation for excellence. What You'll Do: - You will handle inbound customer inquiries with professionalism and empathy. - You will resolve customer issues efficiently, ensuring a positive experience. - You will document customer interactions accurately in our CRM system. - You will collaborate with team members to improve service processes. - You will participate in training sessions to stay updated on product knowledge. - You will meet or exceed performance metrics and quality standards. - You will provide feedback to management on customer trends and concerns. - You will maintain confidentiality and adhere to company policies. What You Bring: - You bring at least 1-2 years of experience in customer service or a related field. - You have excellent communication skills, both verbal and written. - You are proficient with CRM software and Microsoft Office Suite. - You demonstrate strong problem-solving abilities and patience. - You are able to work independently and as part of a team. - You have a reliable internet connection and live within one hour of Oriskany, NY. Bonus Points If You Have: - Experience working in a remote or hybrid work environment. - Familiarity with customer service metrics and KPIs. - Bilingual abilities or additional language skills. - Previous experience in the technology or service industry. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance. - We offer paid training and professional development opportunities. - We offer a supportive and inclusive company culture. - We offer flexible remote work arrangements after training. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our HR department at careers@botgllc.com. We look forward to hearing from you!

Provide exceptional customer support by handling inquiries, resolving issues, and maintaining accurate records while collaborating with team members. | 1-2 years of customer service experience, strong communication skills, proficiency with CRM software, and ability to work remotely after training. | Job Title: Customer Service Representative Company Overview: BOTG LLC is a dynamic and customer-focused company based in Oriskany, NY, dedicated to delivering exceptional service and support to our clients. We pride ourselves on fostering a collaborative and inclusive work environment where employees can grow and thrive. Role Overview: As a Customer Service Representative at BOTG LLC, you will be the frontline ambassador for our company, providing outstanding support and solutions to our customers. This role is essential in ensuring customer satisfaction and loyalty through effective communication and problem-solving. What You'll Do: - You will handle inbound customer inquiries with professionalism and empathy. - You will resolve customer issues efficiently, ensuring a positive experience. - You will document customer interactions accurately in our CRM system. - You will collaborate with team members and other departments to address customer needs. - You will participate in training sessions to stay updated on product knowledge and service protocols. - You will meet or exceed performance metrics related to customer satisfaction and response times. - You will provide feedback to management on customer trends and potential improvements. - You will maintain confidentiality and adhere to company policies and procedures. What You Bring: - Minimum of 1-2 years of experience in a customer service role. - Strong communication skills, both verbal and written. - Ability to work independently and as part of a remote team. - Proficiency with CRM software and basic computer applications. - Excellent problem-solving skills and attention to detail. - Flexibility to work the required training and nesting periods. Bonus Points If You Have: - Experience working in a remote or hybrid work environment. - Familiarity with the Oriskany, NY area. - Bilingual abilities or additional language skills. - Previous experience in a call center or customer advocacy role. What We Offer: - We offer a comprehensive training program to set you up for success. - We offer a supportive and inclusive company culture. - We offer competitive compensation and performance-based incentives. - We offer opportunities for career growth and development. - We offer flexible remote work arrangements after training. Ready to Apply? Please submit your resume and a brief cover letter outlining your relevant experience to our HR department at careers@botgllc.com. We look forward to hearing from you!

Provide exceptional customer support by handling inquiries, resolving issues, and maintaining accurate records while collaborating with team members. | 1-2 years of customer service experience, proficiency in CRM and Microsoft Office, strong communication and problem-solving skills, ability to work remotely after training. | Job Title: Customer Service Representative Company Overview: BOTG LLC is a dynamic and customer-focused company based in Oriskany, NY, dedicated to delivering exceptional service and support to our clients. We pride ourselves on fostering a collaborative and inclusive work environment where employees can thrive and grow professionally. Role Overview: As a Customer Service Representative at BOTG LLC, you will be the frontline ambassador for our company, providing outstanding support and solutions to our customers. This role is essential in ensuring customer satisfaction and maintaining our reputation for excellence. What You'll Do: - You will handle inbound customer inquiries with professionalism and empathy. - You will resolve customer issues efficiently, ensuring a positive experience. - You will document customer interactions accurately in our CRM system. - You will collaborate with team members and other departments to address customer needs. - You will participate in ongoing training and development to enhance your skills. - You will meet or exceed performance metrics and quality standards. - You will provide feedback to management to improve customer service processes. - You will maintain up-to-date knowledge of company products and services. What You Bring: - You bring at least 1-2 years of experience in customer service or a related field. - You have excellent communication skills, both verbal and written. - You are proficient with CRM software and Microsoft Office Suite. - You demonstrate strong problem-solving abilities and attention to detail. - You have the ability to work independently and as part of a team. - You are comfortable working in a fast-paced, remote environment after training. Bonus Points If You Have: - Experience in a remote customer service role. - Familiarity with the Oriskany, NY area. - Bilingual abilities or additional language skills. - Previous experience in the technology or service industry. What We Offer: - We offer a comprehensive training program including in-person and virtual sessions. - We offer a supportive and flexible remote work environment post-training. - We offer competitive compensation and performance-based incentives. - We offer opportunities for career advancement and professional growth. - We offer a collaborative team culture that values your contributions. Ready to Apply? Please submit your resume and a cover letter outlining your qualifications and interest in the Customer Service Representative position at BOTG LLC. We look forward to hearing from you!

Provide exceptional customer support through various communication channels, resolve issues promptly, and maintain accurate records. | 1-2 years of customer service experience, proficiency in CRM software, strong communication and problem-solving skills, ability to work remotely. | Job Title: Customer Service Representative Company Overview: BOTG LLC is a dynamic and customer-focused company based in Oriskany, NY, dedicated to delivering exceptional service and support to our clients. We pride ourselves on fostering a collaborative and inclusive work environment that encourages growth and innovation. Role Overview: As a Customer Service Representative at BOTG LLC, you will be the frontline ambassador for our company, providing outstanding support and solutions to our customers. This role is essential in maintaining customer satisfaction and loyalty through effective communication and problem-solving. What You'll Do: - You will handle inbound customer inquiries via phone, email, and chat with professionalism and empathy. - You will resolve customer issues promptly, ensuring a positive experience. - You will document customer interactions accurately in our CRM system. - You will collaborate with team members and other departments to address complex customer needs. - You will participate in ongoing training sessions to enhance your product knowledge and customer service skills. - You will meet or exceed performance metrics related to customer satisfaction and response times. - You will provide feedback to management on customer trends and potential improvements. What You Bring: - You have at least 1-2 years of experience in a customer service role. - You possess excellent verbal and written communication skills. - You are proficient with CRM software and Microsoft Office Suite. - You demonstrate strong problem-solving abilities and attention to detail. - You are comfortable working in a fast-paced, remote environment. Bonus Points If You Have: - Experience in a remote customer service position. - Knowledge of the Oriskany, NY area and local customer base. - Bilingual abilities, especially in Spanish. - Previous experience in a technology or service industry. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance. - We offer paid training and professional development opportunities. - We offer a supportive and flexible remote work environment after training. - We offer employee wellness programs and team-building activities. Ready to Apply? Please submit your resume and a cover letter detailing your customer service experience and why you would be a great fit for BOTG LLC. We look forward to hearing from you!

Provide exceptional customer support through various communication channels, resolve issues promptly, and maintain accurate records. | 1-2 years of customer service experience, proficiency in CRM software, strong communication and problem-solving skills, ability to work remotely. | Job Title: Customer Service Representative Company Overview: BOTG LLC is a dynamic and customer-focused company based in Oriskany, NY, dedicated to delivering exceptional service and support to our clients. We pride ourselves on fostering a collaborative and inclusive work environment that encourages growth and innovation. Role Overview: As a Customer Service Representative at BOTG LLC, you will be the frontline ambassador for our company, providing outstanding support and solutions to our customers. This role is essential in maintaining customer satisfaction and loyalty through effective communication and problem-solving. What You'll Do: - You will handle inbound customer inquiries via phone, email, and chat with professionalism and empathy. - You will resolve customer issues promptly, ensuring a positive experience. - You will document customer interactions accurately in our CRM system. - You will collaborate with team members and other departments to address complex customer needs. - You will participate in ongoing training sessions to enhance your product knowledge and customer service skills. - You will meet or exceed performance metrics related to customer satisfaction and response times. - You will provide feedback to management on customer trends and potential improvements. What You Bring: - You have at least 1-2 years of experience in a customer service role. - You possess excellent verbal and written communication skills. - You are proficient with CRM software and Microsoft Office Suite. - You demonstrate strong problem-solving abilities and attention to detail. - You are comfortable working in a fast-paced, remote environment. Bonus Points If You Have: - Experience in a remote customer service position. - Knowledge of the Oriskany, NY area and local customer base. - Bilingual abilities, especially in Spanish. - Previous experience in a technology or service industry. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance. - We offer paid training and professional development opportunities. - We offer a supportive and flexible remote work environment after training. - We offer employee wellness programs and team-building activities. Ready to Apply? Please submit your resume and a cover letter detailing your customer service experience and why you would be a great fit for BOTG LLC. We look forward to hearing from you!

Handle inbound customer inquiries, resolve issues, document interactions, collaborate with teams, participate in training, meet performance metrics, provide feedback, and maintain product knowledge. | At least 2 years of customer service experience, excellent communication skills, proficiency with CRM and Microsoft Office, strong problem-solving, and ability to work remotely. | Job Title: Customer Service Representative Company Overview: BOTG LLC is a dynamic and customer-focused company dedicated to providing exceptional service and support to its clients. With a strong commitment to innovation and employee growth, BOTG LLC fosters a collaborative and inclusive work environment where every team member is valued. Role Overview: As a Customer Service Representative at BOTG LLC, you will be the frontline ambassador for our brand, ensuring customer satisfaction through effective communication and problem-solving. This role is essential in maintaining our reputation for outstanding customer care and supporting our clients' needs efficiently. What You'll Do: - You will handle inbound customer inquiries with professionalism and empathy. - You will resolve customer issues promptly, ensuring a positive experience. - You will document customer interactions accurately in our CRM system. - You will collaborate with team members and other departments to address complex customer concerns. - You will participate in ongoing training and development to enhance your skills. - You will meet or exceed performance metrics and quality standards. - You will provide feedback to improve customer service processes. - You will maintain up-to-date knowledge of company products and services. What You Bring: - You bring at least 2 years of experience in customer service or a related field. - You have excellent verbal and written communication skills. - You are proficient with CRM software and Microsoft Office Suite. - You possess strong problem-solving abilities and attention to detail. - You are comfortable working in a fast-paced, remote environment. - You have the ability to manage time effectively and multitask. Bonus Points If You Have: - Experience in a remote customer service role. - Familiarity with the Oriskany, NY area. - Bilingual abilities or additional language skills. - Previous experience in the technology or service industry. What We Offer: - We offer competitive salary and comprehensive benefits package. - We offer flexible remote work arrangements after training. - We offer opportunities for professional growth and development. - We offer a supportive and inclusive company culture. - We offer paid training and ongoing support to ensure your success. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to careers@botgllc.com. We look forward to welcoming you to our team!

Handle inbound customer inquiries, resolve issues, document interactions, collaborate with teams, participate in training, maintain product knowledge, contribute feedback, and adhere to policies. | 1-2 years customer service experience, strong communication, CRM proficiency, problem-solving skills, and flexibility for training and remote work. | Job Title: Customer Service Representative Company Overview: BOTG LLC is a dynamic and customer-focused company based in Oriskany, NY, dedicated to delivering exceptional service and support to our clients. We pride ourselves on fostering a collaborative and inclusive work environment where employees can grow and thrive. Role Overview: As a Customer Service Representative at BOTG LLC, you will be the frontline ambassador for our company, providing outstanding support and solutions to our customers. This role is essential in ensuring customer satisfaction and maintaining our reputation for excellence. What You'll Do: - You will handle inbound customer inquiries with professionalism and empathy. - You will resolve customer issues efficiently, ensuring a positive experience. - You will document customer interactions accurately in our CRM system. - You will collaborate with team members and other departments to address customer needs. - You will participate in training sessions and apply new knowledge to your daily tasks. - You will maintain up-to-date knowledge of our products and services. - You will contribute to continuous improvement initiatives by providing customer feedback. - You will adhere to company policies and procedures to ensure compliance and quality. What You Bring: - Minimum of 1-2 years of experience in a customer service role. - Strong communication skills, both verbal and written. - Ability to work independently and as part of a team. - Proficiency with CRM software and basic computer applications. - Excellent problem-solving skills and attention to detail. - Flexibility to work the required training and nesting periods. Bonus Points If You Have: - Experience working remotely or in a virtual environment. - Familiarity with the Oriskany, NY area. - Bilingual abilities or additional language skills. - Previous experience in a call center or customer care advocate role. What We Offer: - We offer a comprehensive training program to set you up for success. - We offer a supportive and inclusive work culture. - We offer opportunities for career growth and development. - We offer competitive compensation and benefits. - We offer the flexibility of remote work after training. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our HR department at careers@botgllc.com. We look forward to hearing from you!

Handle inbound customer inquiries, resolve issues, document interactions, collaborate with teams, participate in training, maintain product knowledge, contribute to process improvements, and meet performance metrics. | 1-2 years customer service experience, strong communication skills, CRM proficiency, problem-solving ability, team player, and schedule flexibility. | Job Title: Customer Service Representative Company Overview: BOTG LLC is a dynamic and customer-focused company dedicated to delivering exceptional service and support to its clients. With a strong commitment to innovation and employee growth, BOTG LLC fosters a collaborative and inclusive work environment where every team member is valued. Role Overview: As a Customer Service Representative at BOTG LLC, you will be the frontline ambassador for our brand, ensuring customer satisfaction through effective communication and problem-solving. This role is essential in maintaining our reputation for outstanding customer care and supporting our clients' needs efficiently. What You'll Do: - You will handle inbound customer inquiries with professionalism and empathy. - You will resolve customer issues promptly, ensuring a positive experience. - You will document customer interactions accurately in our CRM system. - You will collaborate with team members and other departments to address complex customer concerns. - You will participate in training sessions and continuous learning to enhance your skills. - You will maintain up-to-date knowledge of company products, services, and policies. - You will contribute to process improvements by providing feedback based on customer interactions. - You will meet or exceed performance metrics and quality standards. What You Bring: - Minimum of 1-2 years of experience in customer service or a related field. - Strong communication skills, both verbal and written. - Proficiency with CRM software and basic computer applications. - Ability to work independently and as part of a team. - Excellent problem-solving skills and attention to detail. - Flexibility to work the required schedule, including training and nesting periods. Bonus Points If You Have: - Experience working remotely or in a virtual environment. - Familiarity with the Oriskany, NY area. - Bilingual abilities or additional language skills. - Previous experience in a call center or customer care advocate role. What We Offer: - We offer a comprehensive training program to set you up for success. - We offer a supportive and inclusive work culture. - We offer opportunities for career growth and development. - We offer competitive compensation and benefits. - We offer the flexibility of remote work after the initial training period. Ready to Apply? Please submit your resume and a brief cover letter outlining your relevant experience and why you are a great fit for the Customer Service Representative role at BOTG LLC. We look forward to hearing from you!

Handle inbound customer inquiries, resolve issues, document interactions, collaborate with teams, participate in training, meet performance goals, provide feedback, and maintain product knowledge. | Minimum 2 years customer service experience, strong communication skills, CRM proficiency, problem-solving ability, and flexibility for training and nesting periods. | Job Title: Customer Service Representative Company Overview: BOTG LLC is a dynamic and customer-focused company dedicated to delivering exceptional service and support to its clients. With a strong commitment to innovation and employee growth, BOTG LLC fosters a collaborative and inclusive work environment where every team member is valued. Role Overview: As a Customer Service Representative at BOTG LLC, you will be the frontline ambassador for our brand, ensuring customer satisfaction through effective communication and problem-solving. This role is essential in maintaining our reputation for outstanding customer care and supporting our clients' needs. What You'll Do: - You will handle inbound customer inquiries with professionalism and empathy. - You will resolve customer issues efficiently, ensuring a positive experience. - You will document customer interactions accurately in our CRM system. - You will collaborate with team members and other departments to address customer concerns. - You will participate in training sessions and apply new knowledge to improve service quality. - You will meet or exceed performance metrics and customer satisfaction goals. - You will provide feedback to management to help improve processes and customer experience. - You will maintain up-to-date knowledge of company products and services. What You Bring: - Minimum of 2 years of experience in customer service or related roles. - Strong communication skills, both verbal and written. - Proficiency with CRM software and Microsoft Office Suite. - Ability to work independently and as part of a team. - Excellent problem-solving skills and attention to detail. - Flexibility to work the specified training and nesting periods. Bonus Points If You Have: - Experience working remotely or in a virtual environment. - Familiarity with the Oriskany, NY area. - Bilingual abilities or additional language skills. - Previous experience in a call center or customer care advocate role. What We Offer: - We offer a comprehensive training program to set you up for success. - We offer a supportive and inclusive work culture. - We offer competitive compensation and performance-based incentives. - We offer opportunities for career growth and development. - We offer flexible remote work arrangements after training. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our HR department at careers@botgllc.com. We look forward to welcoming you to the BOTG LLC team!

Handle inbound customer inquiries, resolve issues, document interactions, collaborate with teams, participate in training, meet performance goals, provide feedback, and maintain product knowledge. | Minimum 2 years customer service experience, strong communication skills, CRM proficiency, problem-solving ability, and flexibility for training and nesting periods. | Job Title: Customer Service Representative Company Overview: BOTG LLC is a dynamic and customer-focused company dedicated to delivering exceptional service and support to its clients. With a strong commitment to innovation and employee growth, BOTG LLC fosters a collaborative and inclusive work environment where every team member is valued. Role Overview: As a Customer Service Representative at BOTG LLC, you will be the frontline ambassador for our brand, ensuring customer satisfaction through effective communication and problem-solving. This role is essential in maintaining our reputation for outstanding customer care and supporting our clients' needs. What You'll Do: - You will handle inbound customer inquiries with professionalism and empathy. - You will resolve customer issues efficiently, ensuring a positive experience. - You will document customer interactions accurately in our CRM system. - You will collaborate with team members and other departments to address customer concerns. - You will participate in training sessions and apply new knowledge to improve service quality. - You will meet or exceed performance metrics and customer satisfaction goals. - You will provide feedback to management to help improve processes and customer experience. - You will maintain up-to-date knowledge of company products and services. What You Bring: - Minimum of 2 years of experience in customer service or related roles. - Strong communication skills, both verbal and written. - Proficiency with CRM software and Microsoft Office Suite. - Ability to work independently and as part of a team. - Excellent problem-solving skills and attention to detail. - Flexibility to work the specified training and nesting periods. Bonus Points If You Have: - Experience working remotely or in a virtual environment. - Familiarity with the Oriskany, NY area. - Bilingual abilities or additional language skills. - Previous experience in a call center or customer care advocate role. What We Offer: - We offer a comprehensive training program to set you up for success. - We offer a supportive and inclusive work culture. - We offer competitive compensation and performance-based incentives. - We offer opportunities for career growth and development. - We offer flexible remote work arrangements after training. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our HR department at careers@botgllc.com. We look forward to welcoming you to the BOTG LLC team!

Handle inbound customer inquiries, resolve issues, document interactions, collaborate with teams, participate in training, meet performance goals, provide feedback, and maintain product knowledge. | Minimum 2 years customer service experience, strong communication skills, CRM proficiency, problem-solving ability, and flexibility for training and nesting periods. | Job Title: Customer Service Representative Company Overview: BOTG LLC is a dynamic and customer-focused company dedicated to delivering exceptional service and support to its clients. With a strong commitment to innovation and employee growth, BOTG LLC fosters a collaborative and inclusive work environment where every team member is valued. Role Overview: As a Customer Service Representative at BOTG LLC, you will be the frontline ambassador for our brand, ensuring customer satisfaction through effective communication and problem-solving. This role is essential in maintaining our reputation for outstanding customer care and supporting our clients' needs. What You'll Do: - You will handle inbound customer inquiries with professionalism and empathy. - You will resolve customer issues efficiently, ensuring a positive experience. - You will document customer interactions accurately in our CRM system. - You will collaborate with team members and other departments to address customer concerns. - You will participate in training sessions and apply new knowledge to improve service quality. - You will meet or exceed performance metrics and customer satisfaction goals. - You will provide feedback to management to help improve processes and customer experience. - You will maintain up-to-date knowledge of company products and services. What You Bring: - Minimum of 2 years of experience in customer service or related roles. - Strong communication skills, both verbal and written. - Proficiency with CRM software and Microsoft Office Suite. - Ability to work independently and as part of a team. - Excellent problem-solving skills and attention to detail. - Flexibility to work the specified training and nesting periods. Bonus Points If You Have: - Experience working remotely or in a virtual environment. - Familiarity with the Oriskany, NY area. - Bilingual abilities or additional language skills. - Previous experience in a call center or customer care advocate role. What We Offer: - We offer a comprehensive training program to set you up for success. - We offer a supportive and inclusive work culture. - We offer competitive compensation and performance-based incentives. - We offer opportunities for career growth and development. - We offer flexible remote work arrangements after training. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our HR department at careers@botgllc.com. We look forward to welcoming you to the BOTG LLC team!

Handle inbound customer inquiries, resolve issues, document interactions, collaborate with teams, participate in training, meet performance goals, provide feedback, and maintain product knowledge. | Minimum 2 years customer service experience, strong communication skills, CRM proficiency, problem-solving ability, and flexibility for training and nesting periods. | Job Title: Customer Service Representative Company Overview: BOTG LLC is a dynamic and customer-focused company dedicated to delivering exceptional service and support to its clients. With a strong commitment to innovation and employee growth, BOTG LLC fosters a collaborative and inclusive work environment where every team member is valued. Role Overview: As a Customer Service Representative at BOTG LLC, you will be the frontline ambassador for our brand, ensuring customer satisfaction through effective communication and problem-solving. This role is essential in maintaining our reputation for outstanding customer care and supporting our clients' needs. What You'll Do: - You will handle inbound customer inquiries with professionalism and empathy. - You will resolve customer issues efficiently, ensuring a positive experience. - You will document customer interactions accurately in our CRM system. - You will collaborate with team members and other departments to address customer concerns. - You will participate in training sessions and apply new knowledge to improve service quality. - You will meet or exceed performance metrics and customer satisfaction goals. - You will provide feedback to management to help improve processes and customer experience. - You will maintain up-to-date knowledge of company products and services. What You Bring: - Minimum of 2 years of experience in customer service or related roles. - Strong communication skills, both verbal and written. - Proficiency with CRM software and Microsoft Office Suite. - Ability to work independently and as part of a team. - Excellent problem-solving skills and attention to detail. - Flexibility to work the specified training and nesting periods. Bonus Points If You Have: - Experience working remotely or in a virtual environment. - Familiarity with the Oriskany, NY area. - Bilingual abilities or additional language skills. - Previous experience in a call center or customer care advocate role. What We Offer: - We offer a comprehensive training program to set you up for success. - We offer a supportive and inclusive work culture. - We offer competitive compensation and performance-based incentives. - We offer opportunities for career growth and development. - We offer flexible remote work arrangements after training. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our HR department at careers@botgllc.com. We look forward to welcoming you to the BOTG LLC team!

Provide exceptional customer support by handling inquiries, resolving issues, and maintaining accurate records. | 1-2 years of customer service experience, proficiency in CRM software, strong communication and problem-solving skills. | Job Title: Customer Service Representative Company Overview: BOTG LLC is a dynamic and customer-focused company based in Oriskany, NY, dedicated to delivering exceptional service and support to our clients. We pride ourselves on fostering a collaborative and inclusive work environment where employees can grow and thrive. Role Overview: As a Customer Service Representative at BOTG LLC, you will be the frontline ambassador for our company, providing outstanding support and solutions to our customers. This role is essential in ensuring customer satisfaction and maintaining our reputation for excellence. What You'll Do: - You will handle inbound customer inquiries with professionalism and empathy. - You will resolve customer issues efficiently, ensuring a positive experience. - You will document customer interactions accurately in our CRM system. - You will collaborate with team members to improve service processes. - You will participate in training sessions to stay updated on product knowledge. - You will meet or exceed performance metrics and quality standards. - You will provide feedback to management on customer trends and concerns. - You will maintain confidentiality and adhere to company policies. What You Bring: - You bring at least 1-2 years of experience in customer service or a related field. - You have excellent communication skills, both verbal and written. - You are proficient with CRM software and Microsoft Office Suite. - You demonstrate strong problem-solving abilities and attention to detail. - You are comfortable working in a fast-paced, remote environment. Bonus Points If You Have: - Experience in a remote customer service role. - Familiarity with the Oriskany, NY area. - Bilingual abilities or additional language skills. - Previous experience in the technology or service industry. What We Offer: - We offer competitive salary and comprehensive benefits package. - We offer flexible remote work arrangements after training. - We offer ongoing professional development and training opportunities. - We offer a supportive and inclusive company culture. - We offer paid time off and employee wellness programs. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our HR department at careers@botgllc.com. We look forward to hearing from you!

Handle inbound customer inquiries, resolve issues, document interactions, collaborate with teams, participate in training, maintain product knowledge, contribute to team goals, and adhere to policies. | 1-2 years customer service experience, strong communication skills, CRM proficiency, problem-solving abilities, patience, empathy, and ability to work remotely after training. | Job Title: Customer Service Representative Company Overview: BOTG LLC is a dynamic and customer-focused company dedicated to delivering exceptional service and support to its clients. With a strong commitment to innovation and employee growth, BOTG LLC fosters a collaborative and inclusive work environment where every team member can thrive. Role Overview: As a Customer Service Representative at BOTG LLC, you will be the frontline ambassador for our brand, ensuring customer satisfaction through effective communication and problem-solving. This role is essential in maintaining our reputation for outstanding customer care and supporting our clients' needs efficiently. What You'll Do: - You will handle inbound customer inquiries with professionalism and empathy. - You will resolve customer issues promptly, ensuring a positive experience. - You will document customer interactions accurately in our CRM system. - You will collaborate with team members and other departments to address complex customer concerns. - You will participate in ongoing training and development to enhance your skills. - You will maintain up-to-date knowledge of our products and services. - You will contribute to team goals and support a positive work environment. - You will adhere to company policies and procedures to ensure compliance. What You Bring: - You bring at least 1-2 years of experience in customer service or a related field. - You have excellent verbal and written communication skills. - You are proficient with CRM software and basic computer applications. - You possess strong problem-solving abilities and attention to detail. - You demonstrate patience, empathy, and a customer-first attitude. - You are able to work within a remote setup after completing in-person training. Bonus Points If You Have: - Experience in a remote customer service role. - Familiarity with the Oriskany, NY area. - Bilingual abilities or additional language skills. - Previous experience in a fast-paced call center environment. What We Offer: - We offer competitive compensation and performance-based incentives. - We offer comprehensive health, dental, and vision insurance plans. - We offer paid training and professional development opportunities. - We offer a supportive and inclusive company culture. - We offer flexible remote work arrangements after training. Ready to Apply? Please submit your resume and a brief cover letter outlining your relevant experience to our HR department at careers@botgllc.com. We look forward to hearing from you!

Provide exceptional customer support, resolve inquiries efficiently, document interactions, collaborate with teams, and participate in training. | 1-2 years customer service experience, strong communication skills, CRM proficiency, and proximity to Oriskany, NY for training. | Job Title: Customer Service Representative Company Overview: BOTG LLC is a dynamic and customer-focused company based in Oriskany, NY, dedicated to delivering exceptional service and support to our clients. We pride ourselves on fostering a collaborative and inclusive work environment where employees can grow and thrive. Role Overview: As a Customer Service Representative at BOTG LLC, you will be the frontline ambassador for our company, providing outstanding support and solutions to our customers. This role is essential in ensuring customer satisfaction and maintaining our reputation for excellence. What You'll Do: - You will handle inbound customer inquiries with professionalism and empathy. - You will resolve customer issues efficiently, ensuring a positive experience. - You will document customer interactions accurately in our CRM system. - You will collaborate with team members and other departments to address customer needs. - You will participate in training sessions and apply new knowledge to your daily tasks. - You will maintain up-to-date knowledge of our products and services. - You will contribute to continuous improvement initiatives by providing customer feedback. - You will adhere to company policies and procedures to ensure compliance and quality. What You Bring: - You have at least 1-2 years of experience in a customer service role. - You possess excellent communication and interpersonal skills. - You are proficient with CRM software and Microsoft Office Suite. - You demonstrate strong problem-solving abilities and attention to detail. - You are able to work independently and as part of a team. - You live within one hour of Oriskany, NY, to attend in-person training. Bonus Points If You Have: - Experience working in a remote or hybrid work environment. - Knowledge of the industry related to our products and services. - Bilingual abilities to support a diverse customer base. - Previous experience in a fast-paced call center environment. What We Offer: - We offer a comprehensive training program to set you up for success. - We offer a supportive and inclusive company culture. - We offer competitive compensation and benefits packages. - We offer opportunities for career growth and professional development. - We offer flexible remote work arrangements after training. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our HR department at careers@botgllc.com. We look forward to welcoming you to the BOTG LLC team!