Strategic Systems

Provide on-site technical support and maintenance, troubleshoot and resolve hardware and software issues, collaborate with teams, document service activities, train junior staff, ensure compliance, and communicate with clients. | Minimum 5 years experience in field services support, strong technical troubleshooting skills, excellent problem-solving and communication abilities, and ability to manage multiple tasks. | Job Title: Sr Field Services Support Company Overview: Strategic Systems is a leading provider of innovative technology solutions, dedicated to delivering exceptional service and support to clients across various industries. With a strong presence in the Boston area, we pride ourselves on fostering a collaborative and growth-oriented work environment. Role Overview: As a Senior Field Services Support professional, you will play a critical role in ensuring the seamless operation and maintenance of client systems in the North of Boston area. This position requires a proactive and skilled technician who can troubleshoot, repair, and support field service operations effectively. What You'll Do: - You will provide on-site technical support and maintenance for client systems in the North of Boston area. - You will diagnose and resolve hardware and software issues promptly to minimize downtime. - You will collaborate with internal teams to escalate and resolve complex technical problems. - You will document service activities and maintain accurate records of repairs and maintenance. - You will assist in training junior field service staff and share best practices. - You will ensure compliance with company policies and safety standards during all field operations. - You will communicate effectively with clients to provide updates and technical guidance. What You Bring: - Minimum of 5 years of experience in field services support or a related technical role. - Strong knowledge of hardware, software, and networking troubleshooting. - Excellent problem-solving skills and the ability to work independently. - Effective communication and customer service skills. - Ability to manage multiple service calls and prioritize tasks efficiently. Bonus Points If You Have: - Experience working in the Boston or North of Boston area. - Certifications such as CompTIA A+, Network+, or similar. - Familiarity with remote support tools and ticketing systems. - Background in training or mentoring junior staff. What We Offer: - We offer competitive salary and benefits packages. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive work environment. - We offer flexible scheduling to promote work-life balance. - We offer company-provided tools and resources to support your success. Ready to Apply? Please submit your updated resume to our recruitment team at Strategic Systems by replying to this message or sending your application to careers@strategicsystems.com. We look forward to hearing from you!

Provide on-site technical support and maintenance for client systems, diagnose and resolve hardware and software issues, collaborate with teams, document service activities, mentor junior technicians, ensure compliance, and participate in emergency support. | At least 5 years of experience in field services support or related technical role, strong hardware/software/networking knowledge, problem-solving skills, effective communication, and ability to work independently in a dynamic environment. | Job Title: Sr Field Services Support Company Overview: Strategic Systems is a leading provider of innovative technology solutions, specializing in delivering exceptional IT services to clients across various industries. With a strong commitment to excellence and customer satisfaction, we empower businesses to optimize their operations through cutting-edge technology and expert support. Role Overview: As a Senior Field Services Support professional, you will play a critical role in ensuring the seamless operation and maintenance of client systems in the North of Boston area. You will be the frontline technical expert, providing hands-on support and troubleshooting to resolve complex issues and enhance system performance. What You'll Do: - You will provide on-site technical support and maintenance for client systems in the North of Boston area. - You will diagnose and resolve hardware and software issues efficiently to minimize downtime. - You will collaborate with internal teams and clients to implement system upgrades and improvements. - You will document service activities and maintain accurate records of support cases. - You will train and mentor junior field service technicians to enhance team capabilities. - You will ensure compliance with company policies and industry standards during all service activities. - You will participate in after-hours support and emergency response as needed. What You Bring: - You bring at least 5 years of experience in field services support or a related technical role. - You have strong knowledge of hardware, software, and networking fundamentals. - You possess excellent problem-solving skills and the ability to work independently. - You have effective communication skills to interact with clients and team members. - You are comfortable working in a fast-paced, dynamic environment with changing priorities. Bonus Points If You Have: - Experience with specific industry-standard tools and technologies relevant to field services. - Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional. - Previous experience mentoring or leading a technical support team. - Familiarity with remote support tools and ticketing systems. What We Offer: - We offer competitive salary and comprehensive benefits package. - We offer opportunities for professional growth and career advancement. - We offer a supportive and collaborative work environment. - We offer flexible scheduling and work-life balance initiatives. - We offer access to the latest technology and training resources. Ready to Apply? Please submit your updated resume to our recruitment team at Strategic Systems by replying to this message or sending your application to careers@strategicsystems.com. We look forward to hearing from you!

Provide on-site technical support and maintenance for client systems, diagnose and resolve hardware and software issues, collaborate with teams, document service activities, train junior technicians, ensure compliance, and participate in emergency support. | At least 5 years of experience in field services support, strong hardware/software/networking knowledge, excellent problem-solving and communication skills, and relevant technical certifications. | Job Title: Sr Field Services Support Company Overview: Strategic Systems is a leading provider of innovative technology solutions, specializing in delivering exceptional IT services to clients across various industries. With a strong commitment to excellence and customer satisfaction, we empower businesses to optimize their operations through cutting-edge technology and expert support. Role Overview: As a Senior Field Services Support professional, you will play a critical role in ensuring the seamless operation and maintenance of client systems in the North of Boston area. You will be the frontline technical expert, providing hands-on support and troubleshooting to resolve complex issues and enhance system performance. What You'll Do: - You will provide on-site technical support and maintenance for client systems in the North of Boston area. - You will diagnose and resolve hardware and software issues efficiently to minimize downtime. - You will collaborate with internal teams and clients to implement system upgrades and improvements. - You will document service activities and maintain accurate records of support cases. - You will train and assist junior field service technicians to enhance team capabilities. - You will ensure compliance with company policies and industry standards during all service activities. - You will participate in after-hours support and emergency response as needed. What You Bring: - You have at least 5 years of experience in field services support or a related technical role. - You possess strong knowledge of hardware, software, and networking fundamentals. - You have excellent problem-solving skills and the ability to work independently. - You demonstrate effective communication skills to interact with clients and team members. - You hold relevant technical certifications such as CompTIA A+, Network+, or equivalent. Bonus Points If You Have: - Experience working in the Boston metropolitan area or similar urban environments. - Familiarity with cloud-based systems and remote support tools. - Background in training or mentoring junior staff. - Additional certifications such as Microsoft Certified Solutions Expert (MCSE) or Cisco Certified Network Associate (CCNA). What We Offer: - We offer competitive salary and comprehensive benefits package. - We offer opportunities for professional growth and career advancement. - We offer a supportive and collaborative work environment. - We offer flexible scheduling and remote work options when applicable. - We offer access to the latest technology and training resources. Ready to Apply? Please submit your updated resume and a brief cover letter outlining your relevant experience to our recruitment team at Strategic Systems. We look forward to hearing from you!

Provide expert technical support and on-site service delivery to ensure client system reliability and satisfaction. | Minimum 5 years experience in field services support with strong technical troubleshooting and communication skills. | Job Title: Sr Field Services Support Company Overview: Strategic Systems is a leading provider of innovative technology solutions, specializing in delivering exceptional field services and support to clients across various industries. With a strong commitment to customer satisfaction and technical excellence, we empower businesses to optimize their operations and achieve their goals. Role Overview: As a Senior Field Services Support professional, you will play a critical role in ensuring the seamless operation and maintenance of client systems in the North of Boston area. You will be the primary point of contact for technical support, troubleshooting, and on-site service delivery, helping to maintain high levels of client satisfaction and system reliability. What You'll Do: - You will provide expert technical support and troubleshooting for field service operations. - You will coordinate and execute on-site service visits to diagnose and resolve system issues. - You will collaborate with clients and internal teams to ensure timely and effective problem resolution. - You will document service activities and maintain accurate records of client interactions. - You will assist in training and mentoring junior field service staff. - You will contribute to continuous improvement initiatives to enhance service delivery. - You will manage service schedules and prioritize tasks to meet client needs. - You will ensure compliance with company policies and safety standards during all field operations. What You Bring: - Minimum of 5 years of experience in field services support or a related technical role. - Strong troubleshooting and problem-solving skills with a technical background. - Excellent communication and interpersonal skills to interact effectively with clients and team members. - Ability to work independently and manage multiple priorities in a fast-paced environment. - Proficiency with service management software and technical documentation. - Valid driver’s license and willingness to travel within the North of Boston area. Bonus Points If You Have: - Experience with network systems and hardware support. - Certifications such as CompTIA A+, Network+, or equivalent. - Previous experience in a senior or lead field service role. - Familiarity with safety regulations and compliance standards in field operations. What We Offer: - We offer competitive salary and comprehensive benefits package. - We offer opportunities for professional growth and career advancement. - We offer a supportive and collaborative work environment. - We offer flexible scheduling to promote work-life balance. - We offer access to the latest tools and technologies to support your work. Ready to Apply? Please submit your updated resume to Thiru at Strategic Systems by responding to this message or emailing careers@strategicsystems.com. We look forward to hearing from you!

Provide on-site technical support and maintenance for client systems, diagnose and resolve hardware and software issues, collaborate on system upgrades, document service activities, mentor junior technicians, ensure compliance, and participate in emergency support. | At least 5 years of experience in field services support or related technical roles, strong hardware, software, and networking knowledge, excellent problem-solving and communication skills, and ability to work independently in a dynamic environment. | Job Title: Sr Field Services Support Company Overview: Strategic Systems is a leading provider of innovative technology solutions, specializing in delivering exceptional IT services to clients across various industries. With a strong commitment to excellence and customer satisfaction, we empower businesses to optimize their operations through cutting-edge technology and expert support. Role Overview: As a Senior Field Services Support professional, you will play a critical role in ensuring the seamless operation and maintenance of client systems in the North of Boston area. You will be the frontline technical expert, providing hands-on support and troubleshooting to resolve complex issues and enhance system performance. What You'll Do: - You will provide on-site technical support and maintenance for client systems in the North of Boston area. - You will diagnose and resolve hardware and software issues efficiently to minimize downtime. - You will collaborate with internal teams and clients to implement system upgrades and improvements. - You will document service activities and maintain accurate records of support cases. - You will train and mentor junior field service technicians to enhance team capabilities. - You will ensure compliance with company policies and industry standards during all service activities. - You will participate in after-hours support and emergency response as needed. What You Bring: - You bring at least 5 years of experience in field services support or a related technical role. - You have strong knowledge of hardware, software, and networking fundamentals. - You possess excellent problem-solving skills and the ability to work independently. - You have effective communication skills to interact with clients and team members. - You are comfortable working in a fast-paced, dynamic environment with changing priorities. Bonus Points If You Have: - Experience with enterprise-level IT systems and infrastructure. - Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional. - Familiarity with remote support tools and ticketing systems. - Previous experience in a client-facing technical support role. What We Offer: - We offer competitive salary and comprehensive benefits package. - We offer opportunities for professional growth and career advancement. - We offer a supportive and collaborative work environment. - We offer flexible work schedules and remote work options when applicable. - We offer access to the latest technology and training resources. Ready to Apply? Please submit your updated resume to our recruitment team at Strategic Systems by replying to this message or sending your application to careers@strategicsystems.com. We look forward to hearing from you!

Provide expert technical support and on-site field service to clients, ensuring operational excellence and customer satisfaction. | Minimum 5 years experience in field services support with strong technical and communication skills, proficiency in field service software, and valid driver’s license. | Job Title: Sr Field Services Support Company Overview: Strategic Systems is a leading provider of innovative technology solutions, dedicated to delivering exceptional service and support to clients across various industries. With a strong presence in the Boston area, we pride ourselves on fostering a collaborative and growth-oriented work environment. Role Overview: As a Senior Field Services Support professional, you will play a critical role in ensuring the seamless operation and maintenance of client systems in the North of Boston area. You will be the primary point of contact for technical support and field service activities, driving customer satisfaction and operational excellence. What You'll Do: - You will provide expert technical support and troubleshooting for field service operations. - You will coordinate and execute on-site service visits to client locations. - You will collaborate with cross-functional teams to resolve complex technical issues. - You will document service activities and maintain accurate records. - You will assist in training and mentoring junior field service staff. - You will ensure compliance with company policies and safety standards. - You will communicate effectively with clients to understand and address their needs. - You will contribute to continuous improvement initiatives within the field services team. What You Bring: - Minimum of 5 years experience in field services support or a related technical role. - Strong troubleshooting and problem-solving skills with hands-on technical expertise. - Excellent communication and interpersonal skills. - Ability to work independently and manage multiple priorities. - Proficiency with field service management software and tools. - Valid driver’s license and willingness to travel to client sites in the North Boston area. Bonus Points If You Have: - Experience in the technology or telecommunications industry. - Certifications related to field services or technical support. - Familiarity with network infrastructure and hardware. - Previous experience mentoring or leading a team. What We Offer: - We offer competitive salary and comprehensive benefits package. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive work environment. - We offer flexible work schedules and remote work options. - We offer company-sponsored training and certification programs. Ready to Apply? Please submit your updated resume to Thiru at Strategic Systems. We look forward to hearing from you and exploring how you can contribute to our team.

Provide expert technical support and field service operations ensuring client satisfaction and operational excellence. | At least 5 years of experience in field services or technical support with strong troubleshooting and communication skills. | Job Title: Sr Field Services Support Company Overview: Strategic Systems is a leading provider of innovative technology solutions, dedicated to delivering exceptional service and support to clients across various industries. With a strong presence in the Boston area, we pride ourselves on fostering a collaborative and growth-oriented work environment. Role Overview: As a Senior Field Services Support professional, you will play a critical role in ensuring the seamless operation and maintenance of client systems in the North of Boston area. You will be the primary point of contact for technical support and field service activities, driving customer satisfaction and operational excellence. What You'll Do: - You will provide expert technical support and troubleshooting for field service operations. - You will coordinate and execute on-site service visits to client locations. - You will collaborate with cross-functional teams to resolve complex technical issues. - You will document service activities and maintain accurate records. - You will assist in training and mentoring junior field service staff. - You will ensure compliance with company policies and safety standards. - You will communicate effectively with clients to understand and address their needs. - You will contribute to continuous improvement initiatives within the field services team. What You Bring: - You bring at least 5 years of experience in field services or technical support roles. - You have strong knowledge of hardware and software troubleshooting. - You possess excellent problem-solving and communication skills. - You have experience working in fast-paced, client-facing environments. - You are proficient with service management and documentation tools. Bonus Points If You Have: - Experience in the technology or telecommunications industry. - Certifications such as CompTIA A+, Network+, or similar. - Familiarity with safety regulations and compliance standards. - Previous experience mentoring or leading a team. What We Offer: - We offer competitive salary and comprehensive benefits package. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive work culture. - We offer flexible work arrangements to support work-life balance. - We offer the chance to work with cutting-edge technology and innovative projects. Ready to Apply? Please submit your updated resume to Thiru at Strategic Systems via email. We look forward to hearing from you and exploring how you can contribute to our team.

Provide expert technical support and troubleshooting for field service operations, coordinate on-site service calls, and collaborate with teams to resolve complex issues. | Minimum 5 years experience in field services support, strong technical knowledge, excellent communication skills, and ability to manage multiple priorities independently. | Job Title: Sr Field Services Support Company Overview: Strategic Systems is a leading provider of innovative technology solutions, dedicated to delivering exceptional service and support to clients across various industries. With a strong presence in the Boston area, we pride ourselves on fostering a collaborative and growth-oriented work environment. Role Overview: As a Senior Field Services Support professional, you will play a critical role in ensuring the seamless operation and maintenance of client systems in the North of Boston area. You will be the primary point of contact for technical support and field service activities, driving customer satisfaction and operational excellence. What You'll Do: - You will provide expert technical support and troubleshooting for field service operations. - You will coordinate and execute on-site service calls and installations. - You will collaborate with cross-functional teams to resolve complex technical issues. - You will maintain detailed documentation of service activities and client interactions. - You will ensure compliance with company policies and industry standards. - You will train and mentor junior field service staff. - You will manage inventory and logistics for field service equipment. - You will contribute to continuous improvement initiatives to enhance service delivery. What You Bring: - Minimum of 5 years of experience in field services support or a related technical role. - Strong knowledge of networking, hardware, and software troubleshooting. - Excellent communication and interpersonal skills. - Ability to work independently and manage multiple priorities. - Proficiency with service management software and tools. - Valid driver’s license and willingness to travel within the North Boston area. Bonus Points If You Have: - Experience with cloud-based systems and IoT technologies. - Certifications such as CompTIA Network+, Cisco CCNA, or equivalent. - Background in customer service or client-facing roles. - Familiarity with safety protocols and regulatory compliance. What We Offer: - We offer competitive salary and comprehensive benefits package. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive work culture. - We offer flexible work schedules and remote work options. - We offer company-sponsored training and certification programs. Ready to Apply? Please submit your updated resume to Thiru at Strategic Systems via email. We look forward to hearing from you and exploring how you can contribute to our team.

Provide on-site technical support and maintenance for client systems, troubleshoot and resolve hardware and software issues, document service activities, and communicate effectively with clients. | Minimum 5 years experience in field services support or related technical role, strong troubleshooting skills, effective communication, and ability to manage multiple tasks. | Job Title: Sr Field Services Support Company Overview: Strategic Systems is a leading provider of innovative technology solutions, dedicated to delivering exceptional service and support to clients across various industries. With a strong presence in the Boston area, we pride ourselves on fostering a collaborative and growth-oriented work environment. Role Overview: As a Senior Field Services Support professional, you will play a critical role in ensuring the seamless operation and maintenance of client systems in the North of Boston area. This position requires a proactive and skilled technician who can troubleshoot, repair, and support complex field service issues while maintaining excellent client relationships. What You'll Do: - You will provide on-site technical support and maintenance for client systems in the North of Boston area. - You will diagnose and resolve hardware and software issues efficiently to minimize downtime. - You will collaborate with internal teams to escalate and resolve complex technical problems. - You will document service activities and maintain accurate records of repairs and maintenance. - You will communicate effectively with clients to provide updates and ensure satisfaction. - You will assist in training junior field service staff and share best practices. - You will adhere to safety protocols and company policies during all field operations. What You Bring: - Minimum of 5 years of experience in field services support or a related technical role. - Strong knowledge of hardware, software, and networking troubleshooting. - Excellent problem-solving skills and the ability to work independently. - Effective communication and customer service skills. - Ability to manage multiple service calls and prioritize tasks efficiently. Bonus Points If You Have: - Experience working in the Boston or North of Boston area. - Certifications such as CompTIA A+, Network+, or equivalent. - Familiarity with specific client systems or industry-standard tools. - Previous experience mentoring or training junior staff. What We Offer: - We offer competitive salary and comprehensive benefits package. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive work environment. - We offer flexible scheduling to promote work-life balance. - We offer the chance to work with cutting-edge technology and innovative projects. Ready to Apply? Please submit your updated resume to Thiru at Strategic Systems by responding to this message or emailing careers@strategicsystems.com. We look forward to hearing from you!

Provide expert technical support and troubleshooting for field service operations, coordinate and execute on-site service calls, collaborate with teams to resolve issues, document activities, train junior staff, ensure compliance, communicate with clients, and contribute to continuous improvement. | Minimum 5 years experience in field services support or related technical role, strong hardware and software troubleshooting skills, excellent problem-solving and communication abilities, proficiency with service management software, valid driver’s license, and willingness to travel. | Job Title: Sr Field Services Support Company Overview: Strategic Systems is a leading provider of innovative technology solutions, dedicated to delivering exceptional service and support to clients across various industries. With a strong presence in the Boston area, we pride ourselves on fostering a collaborative and growth-oriented work environment. Role Overview: As a Senior Field Services Support professional, you will play a critical role in ensuring the seamless operation and maintenance of client systems in the North of Boston area. You will be the primary point of contact for technical support and field service activities, driving customer satisfaction and operational excellence. What You'll Do: - You will provide expert technical support and troubleshooting for field service operations. - You will coordinate and execute on-site service calls and maintenance tasks. - You will collaborate with cross-functional teams to resolve complex technical issues. - You will document service activities and maintain accurate records. - You will assist in training and mentoring junior field service staff. - You will ensure compliance with company policies and safety standards. - You will communicate effectively with clients to understand and address their needs. - You will contribute to continuous improvement initiatives within the field services team. What You Bring: - Minimum of 5 years experience in field services support or a related technical role. - Strong knowledge of hardware and software troubleshooting. - Excellent problem-solving and communication skills. - Ability to work independently and manage multiple priorities. - Proficiency with service management software and tools. - Valid driver’s license and willingness to travel within the North Boston area. Bonus Points If You Have: - Experience with network systems and configurations. - Certifications such as CompTIA A+, Network+, or equivalent. - Background in customer service or client-facing roles. - Familiarity with safety regulations and compliance standards. What We Offer: - We offer competitive salary and comprehensive benefits package. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive work culture. - We offer flexible work schedules and remote work options. - We offer company-sponsored training and certification programs. Ready to Apply? Please submit your updated resume and a brief cover letter outlining your qualifications and interest in the role to our recruitment team at Strategic Systems. We look forward to hearing from you!

Provide on-site technical support and maintenance for client systems, troubleshoot and resolve hardware and software issues, collaborate with internal teams, document service activities, ensure compliance with policies, communicate with clients, and assist in training junior staff. | At least 5 years of experience in field services or technical support, strong knowledge of hardware, software, and networking, excellent problem-solving and communication skills, valid driver’s license, and willingness to travel within North Boston. | Job Title: Sr Field Services Support Company Overview: Strategic Systems is a leading provider of innovative technology solutions, dedicated to delivering exceptional service and support to clients across various industries. With a strong presence in the Boston area, we pride ourselves on fostering a collaborative and growth-oriented work environment. Role Overview: As a Senior Field Services Support professional, you will play a critical role in ensuring the seamless operation and maintenance of client systems in the North of Boston area. This position requires a proactive approach to troubleshooting and resolving technical issues, while providing excellent customer service. What You'll Do: - You will provide on-site technical support and maintenance for client systems in the field. - You will troubleshoot and resolve hardware and software issues efficiently. - You will collaborate with internal teams to escalate and resolve complex problems. - You will document service activities and maintain accurate records. - You will ensure compliance with company policies and safety standards. - You will communicate effectively with clients to understand their needs and provide timely updates. - You will assist in training junior staff and sharing best practices. What You Bring: - You have at least 5 years of experience in field services or technical support roles. - You possess strong knowledge of hardware, software, and networking fundamentals. - You have excellent problem-solving and communication skills. - You are comfortable working independently and managing multiple tasks. - You hold a valid driver’s license and are willing to travel within the North Boston area. Bonus Points If You Have: - Experience with specific industry-related technologies or systems. - Certifications such as CompTIA A+, Network+, or similar. - Prior experience in a customer-facing technical support role. - Familiarity with safety protocols and compliance standards. What We Offer: - We offer competitive salary and benefits packages. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive work culture. - We offer flexible scheduling to promote work-life balance. - We offer the chance to work with cutting-edge technology and diverse clients. Ready to Apply? Please submit your updated resume to our recruitment team at Strategic Systems. We look forward to hearing from you and exploring how you can contribute to our dynamic team.

Provide expert technical support and field service operations ensuring client satisfaction and operational excellence. | Minimum 5 years experience in field services support with strong technical, communication, and problem-solving skills, plus proficiency in field service software and valid driver’s license. | Job Title: Sr Field Services Support Company Overview: Strategic Systems is a leading provider of innovative technology solutions, dedicated to delivering exceptional service and support to clients across various industries. With a strong presence in the Boston area, we pride ourselves on fostering a collaborative and growth-oriented work environment. Role Overview: As a Senior Field Services Support professional, you will play a critical role in ensuring the seamless operation and maintenance of client systems in the North of Boston area. You will be the primary point of contact for technical support and field service activities, driving customer satisfaction and operational excellence. What You'll Do: - You will provide expert technical support and troubleshooting for field service operations. - You will coordinate and execute on-site service calls and maintenance tasks. - You will collaborate with cross-functional teams to resolve complex technical issues. - You will document service activities and maintain accurate records. - You will assist in training and mentoring junior field service staff. - You will ensure compliance with safety and quality standards during all field operations. - You will communicate effectively with clients to understand and address their needs. - You will contribute to continuous improvement initiatives within the field services team. What You Bring: - Minimum of 5 years experience in field services support or a related technical role. - Strong troubleshooting and problem-solving skills with hands-on technical expertise. - Excellent communication and interpersonal skills. - Ability to work independently and manage multiple priorities in a fast-paced environment. - Proficiency with field service management software and tools. - Valid driver’s license and willingness to travel within the North Boston area. Bonus Points If You Have: - Experience with network systems and infrastructure support. - Certifications such as CompTIA A+, Network+, or equivalent. - Background in customer service or client-facing roles. - Familiarity with safety regulations and compliance standards. What We Offer: - Competitive salary and comprehensive benefits package. - Opportunities for professional development and career advancement. - Supportive and inclusive company culture. - Flexible work schedules and remote work options. - Access to the latest tools and technologies to support your work. Ready to Apply? Please submit your updated resume to our recruitment team at Strategic Systems by replying to this message or sending your application to careers@strategicsystems.com. We look forward to hearing from you!

Provide on-site technical support and maintenance for client systems, troubleshoot and resolve hardware and software issues, collaborate with teams, document service activities, communicate with clients, assist in installations, and participate in training. | Minimum 5 years experience in field services support or related technical role, strong hardware/software/networking knowledge, problem-solving and communication skills, valid driver's license and reliable transportation. | Job Title: Sr Field Services Support Company Overview: Strategic Systems is a leading provider of innovative technology solutions, dedicated to delivering exceptional service and support to clients across various industries. With a strong presence in the Boston area, we pride ourselves on fostering a collaborative and growth-oriented work environment. Role Overview: As a Senior Field Services Support professional, you will play a critical role in ensuring the seamless operation and maintenance of client systems in the North of Boston area. This position requires a proactive approach to troubleshooting and resolving technical issues, while providing excellent customer service. What You'll Do: - You will provide on-site technical support and maintenance for client systems in the North of Boston area. - You will troubleshoot and resolve hardware and software issues efficiently to minimize downtime. - You will collaborate with internal teams to escalate and resolve complex technical problems. - You will document service activities and maintain accurate records of support cases. - You will communicate effectively with clients to understand their needs and provide timely updates. - You will assist in the installation and configuration of new equipment and software. - You will participate in continuous training to stay updated on the latest technologies and best practices. What You Bring: - Minimum of 5 years of experience in field services support or a related technical role. - Strong knowledge of hardware, software, and networking fundamentals. - Excellent problem-solving skills with the ability to work independently. - Effective communication skills to interact with clients and team members. - Valid driver’s license and reliable transportation for travel within the service area. Bonus Points If You Have: - Experience with enterprise-level IT systems and infrastructure. - Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional. - Familiarity with remote support tools and ticketing systems. - Previous experience working in a client-facing technical support role. What We Offer: - We offer competitive salary and benefits packages. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive work environment. - We offer flexible scheduling to promote work-life balance. - We offer the chance to work with cutting-edge technology and a dynamic team. Ready to Apply? Please submit your updated resume to Thiru at Strategic Systems by responding to this job posting. We look forward to hearing from you!

Provide expert technical support and troubleshooting for field service operations, coordinate on-site service calls, and ensure client satisfaction. | Minimum 5 years experience in field services support with strong technical troubleshooting skills and ability to manage multiple service calls independently. | Job Title: Sr Field Services Support Company Overview: Strategic Systems is a leading provider of innovative technology solutions, dedicated to delivering exceptional service and support to clients across various industries. With a strong presence in the Boston area, we pride ourselves on fostering a collaborative and growth-oriented work environment. Role Overview: As a Senior Field Services Support professional, you will play a critical role in ensuring the seamless operation and maintenance of client systems in the North of Boston area. You will be the primary point of contact for technical support and field service activities, driving customer satisfaction and operational excellence. What You'll Do: - You will provide expert technical support and troubleshooting for field service operations. - You will coordinate and execute on-site service calls and maintenance tasks. - You will collaborate with cross-functional teams to resolve complex technical issues. - You will document service activities and maintain accurate records. - You will assist in training and mentoring junior field service staff. - You will ensure compliance with safety and quality standards during all field operations. - You will communicate effectively with clients to understand and address their needs. - You will contribute to continuous improvement initiatives within the field services team. What You Bring: - Minimum of 5 years experience in field services support or a related technical role. - Strong knowledge of hardware and software troubleshooting. - Excellent problem-solving and communication skills. - Ability to work independently and manage multiple service calls efficiently. - Proficiency with service management software and documentation tools. - Valid driver’s license and willingness to travel within the North Boston area. Bonus Points If You Have: - Experience with network systems and infrastructure support. - Certifications such as CompTIA A+, Network+, or equivalent. - Background in customer service or client-facing technical roles. - Familiarity with safety regulations and compliance standards in field operations. What We Offer: - We offer competitive salary and comprehensive benefits package. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive work culture. - We offer flexible scheduling to promote work-life balance. - We offer the chance to work with cutting-edge technology and innovative projects. Ready to Apply? Please submit your updated resume to Thiru at Strategic Systems by replying to this message or sending an email to careers@strategicsystems.com. We look forward to hearing from you!

Provide expert technical support and troubleshooting for field service operations, coordinate on-site service calls, and ensure customer satisfaction. | Minimum 5 years experience in field services support, strong technical troubleshooting skills, excellent communication, and valid driver’s license. | Job Title: Sr Field Services Support Company Overview: Strategic Systems is a leading provider of innovative technology solutions, dedicated to delivering exceptional service and support to clients across various industries. With a strong presence in the Boston area, we pride ourselves on fostering a collaborative and growth-oriented work environment. Role Overview: As a Senior Field Services Support professional, you will play a critical role in ensuring the seamless operation and maintenance of client systems in the North of Boston area. You will be the primary point of contact for technical support and field service activities, driving customer satisfaction and operational excellence. What You'll Do: - You will provide expert technical support and troubleshooting for field service operations. - You will coordinate and execute on-site service calls and maintenance tasks. - You will collaborate with cross-functional teams to resolve complex technical issues. - You will document service activities and maintain accurate records. - You will assist in training and mentoring junior field service staff. - You will ensure compliance with safety and quality standards during all field operations. - You will communicate effectively with clients to understand and address their needs. - You will contribute to continuous improvement initiatives within the field services team. What You Bring: - Minimum of 5 years of experience in field services support or a related technical role. - Strong knowledge of hardware and software troubleshooting. - Excellent problem-solving and analytical skills. - Ability to work independently and manage multiple priorities. - Strong communication and interpersonal skills. - Valid driver’s license and willingness to travel within the North Boston area. Bonus Points If You Have: - Experience with network systems and infrastructure support. - Certifications such as CompTIA A+, Network+, or equivalent. - Previous experience in a customer-facing technical support role. - Familiarity with safety regulations and compliance standards. What We Offer: - Competitive salary and comprehensive benefits package. - Opportunities for professional development and career growth. - Supportive and inclusive company culture. - Flexible work schedules and remote work options. - Access to the latest tools and technologies. Ready to Apply? Please submit your updated resume to Thiru at Strategic Systems by responding to this job posting. We look forward to hearing from you and exploring how you can contribute to our team.

Provide expert technical support and troubleshooting for field service operations, coordinate on-site service calls, collaborate with teams, document activities, mentor staff, ensure safety compliance, communicate with clients, and contribute to continuous improvement. | Minimum 5 years experience in field services support or related technical role, strong troubleshooting skills, excellent communication, ability to manage priorities, proficiency with service management tools, valid driver’s license, and willingness to travel. | Job Title: Sr Field Services Support Company Overview: Strategic Systems is a leading provider of innovative technology solutions, dedicated to delivering exceptional service and support to clients across various industries. With a strong presence in the Boston area, we pride ourselves on fostering a collaborative and growth-oriented work environment. Role Overview: As a Senior Field Services Support professional, you will play a critical role in ensuring the seamless operation and maintenance of client systems in the North of Boston area. You will be the primary point of contact for technical support and field service activities, driving customer satisfaction and operational excellence. What You'll Do: - You will provide expert technical support and troubleshooting for field service operations. - You will coordinate and execute on-site service calls and maintenance tasks. - You will collaborate with cross-functional teams to resolve complex technical issues. - You will document service activities and maintain accurate records. - You will assist in training and mentoring junior field service staff. - You will ensure compliance with safety and quality standards during all field operations. - You will communicate effectively with clients to understand and address their needs. - You will contribute to continuous improvement initiatives within the field services team. What You Bring: - Minimum of 5 years experience in field services support or a related technical role. - Strong knowledge of hardware and software troubleshooting. - Excellent problem-solving and communication skills. - Ability to work independently and manage multiple priorities. - Proficiency with service management software and tools. - Valid driver’s license and willingness to travel within the North Boston area. Bonus Points If You Have: - Experience with network systems and infrastructure support. - Certifications such as CompTIA A+, Network+, or equivalent. - Background in customer service or client-facing roles. - Familiarity with safety regulations and compliance standards. What We Offer: - We offer competitive salary and comprehensive benefits package. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive work culture. - We offer flexible work schedules and travel support. - We offer access to the latest tools and technologies. Ready to Apply? Please submit your updated resume to Thiru at Strategic Systems. We look forward to hearing from you and exploring how you can contribute to our team.

Provide expert technical support and troubleshooting for field service operations, coordinate on-site service calls, and ensure customer satisfaction. | Minimum 5 years experience in field services support, strong technical troubleshooting skills, excellent communication, and ability to manage multiple service calls. | Job Title: Sr Field Services Support Company Overview: Strategic Systems is a leading provider of innovative technology solutions, dedicated to delivering exceptional service and support to clients across various industries. With a strong presence in the Boston area, we pride ourselves on fostering a collaborative and growth-oriented work environment. Role Overview: As a Senior Field Services Support professional, you will play a critical role in ensuring the seamless operation and maintenance of client systems in the North of Boston area. You will be the primary point of contact for technical support and field service activities, driving customer satisfaction and operational excellence. What You'll Do: - You will provide expert technical support and troubleshooting for field service operations. - You will coordinate and execute on-site service calls and maintenance tasks. - You will collaborate with cross-functional teams to resolve complex technical issues. - You will document service activities and maintain accurate records. - You will assist in training and mentoring junior field service staff. - You will ensure compliance with safety and quality standards during all field operations. - You will communicate effectively with clients to understand and address their needs. - You will contribute to continuous improvement initiatives within the field services team. What You Bring: - Minimum of 5 years experience in field services support or a related technical role. - Strong knowledge of hardware and software troubleshooting. - Excellent problem-solving and communication skills. - Ability to work independently and manage multiple service calls efficiently. - Proficiency with service management software and documentation tools. - Valid driver’s license and willingness to travel within the North Boston area. Bonus Points If You Have: - Experience with network systems and infrastructure support. - Certifications such as CompTIA A+, Network+, or equivalent. - Background in customer service or client-facing roles. - Familiarity with safety regulations and compliance standards. What We Offer: - We offer competitive salary and comprehensive benefits package. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive work culture. - We offer flexible scheduling to promote work-life balance. - We offer the chance to work with cutting-edge technology and innovative projects. Ready to Apply? Please submit your updated resume to Thiru at Strategic Systems via email. We look forward to hearing from you and exploring how you can contribute to our dynamic team.

Provide on-site technical support and maintenance for client systems, diagnose and resolve hardware and software issues, collaborate with teams, document service activities, train junior technicians, ensure compliance, and participate in continuous learning. | Minimum 5 years experience in field services support or related technical role, strong hardware/software/networking knowledge, excellent problem-solving and communication skills, ability to work independently. | Job Title: Sr Field Services Support Company Overview: Strategic Systems is a leading provider of innovative technology solutions, specializing in delivering exceptional IT services to clients across various industries. With a strong commitment to excellence and customer satisfaction, we empower businesses to optimize their operations through cutting-edge technology and expert support. Role Overview: As a Senior Field Services Support professional, you will play a critical role in ensuring the seamless operation and maintenance of client systems in the North of Boston area. You will be the frontline technical expert, providing hands-on support and troubleshooting to resolve complex issues and enhance system performance. What You'll Do: - You will provide on-site technical support and maintenance for client systems in the North of Boston area. - You will diagnose and resolve hardware and software issues efficiently to minimize downtime. - You will collaborate with internal teams and clients to implement system upgrades and improvements. - You will document service activities and maintain accurate records of support cases. - You will train and assist junior field service technicians to enhance team capabilities. - You will ensure compliance with company policies and industry standards during all service activities. - You will participate in continuous learning to stay updated with the latest technology trends and solutions. What You Bring: - Minimum of 5 years of experience in field services support or a related technical role. - Strong knowledge of hardware, software, and networking fundamentals. - Excellent problem-solving skills with the ability to troubleshoot complex technical issues. - Effective communication skills to interact with clients and team members professionally. - Ability to work independently and manage time efficiently in a fast-paced environment. Bonus Points If You Have: - Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional. - Experience working in the Boston metropolitan area or similar urban environments. - Familiarity with remote support tools and ticketing systems. - Background in training or mentoring junior staff. What We Offer: - We offer competitive salary and comprehensive benefits package. - We offer opportunities for professional growth and career advancement. - We offer a supportive and collaborative work environment. - We offer flexible scheduling to promote work-life balance. - We offer access to the latest tools and technologies to enhance your skills. Ready to Apply? Please submit your updated resume to our recruitment team at Strategic Systems by responding to this posting or emailing careers@strategicsystems.com. We look forward to hearing from you!

Provide expert technical support and troubleshooting for field service operations, coordinate on-site service calls, collaborate with teams, document activities, mentor staff, ensure compliance, communicate with clients, and contribute to continuous improvement. | Minimum 5 years experience in field services support or related technical role, strong hardware and software troubleshooting skills, excellent problem-solving and communication abilities, proficiency with service management tools, valid driver’s license, and willingness to travel. | Job Title: Sr Field Services Support Company Overview: Strategic Systems is a leading provider of innovative technology solutions, dedicated to delivering exceptional service and support to clients across various industries. With a strong presence in the Boston area, we pride ourselves on fostering a collaborative and growth-oriented work environment. Role Overview: As a Senior Field Services Support professional, you will play a critical role in ensuring the seamless operation and maintenance of client systems in the North of Boston area. You will be the primary point of contact for technical support and field service activities, driving customer satisfaction and operational excellence. What You'll Do: - You will provide expert technical support and troubleshooting for field service operations. - You will coordinate and execute on-site service calls and maintenance tasks. - You will collaborate with cross-functional teams to resolve complex technical issues. - You will document service activities and maintain accurate records. - You will assist in training and mentoring junior field service staff. - You will ensure compliance with safety and quality standards during all field operations. - You will communicate effectively with clients to understand and address their needs. - You will contribute to continuous improvement initiatives within the field services team. What You Bring: - Minimum of 5 years experience in field services support or a related technical role. - Strong knowledge of hardware and software troubleshooting. - Excellent problem-solving and communication skills. - Ability to work independently and manage multiple priorities. - Proficiency with service management software and tools. - Valid driver’s license and willingness to travel within the North Boston area. Bonus Points If You Have: - Experience with network systems and infrastructure support. - Certifications such as CompTIA A+, Network+, or equivalent. - Background in customer service or client-facing roles. - Familiarity with safety regulations and compliance standards. What We Offer: - We offer competitive salary and comprehensive benefits package. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive work culture. - We offer flexible work schedules and remote work options when applicable. - We offer company-sponsored training and certification programs. Ready to Apply? Please submit your updated resume to Thiru at Strategic Systems via email. We look forward to hearing from you and exploring how you can contribute to our team.

Provide on-site technical support and maintenance for client systems, diagnose and resolve hardware and software issues, collaborate with teams, document service activities, mentor junior technicians, ensure compliance, and participate in emergency support. | At least 5 years of experience in field services support or related technical roles, strong hardware/software/networking knowledge, problem-solving skills, effective communication, and ability to work independently in a dynamic environment. | Job Title: Sr Field Services Support Company Overview: Strategic Systems is a leading provider of innovative technology solutions, specializing in delivering exceptional IT services to clients across various industries. With a strong commitment to excellence and customer satisfaction, we empower businesses to optimize their operations through cutting-edge technology and expert support. Role Overview: As a Senior Field Services Support professional, you will play a critical role in ensuring the seamless operation and maintenance of client systems in the North of Boston area. You will be the frontline technical expert, providing hands-on support and troubleshooting to resolve complex issues and enhance system performance. What You'll Do: - You will provide on-site technical support and maintenance for client systems in the North of Boston area. - You will diagnose and resolve hardware and software issues efficiently to minimize downtime. - You will collaborate with internal teams and clients to implement system upgrades and improvements. - You will document service activities and maintain accurate records of support cases. - You will train and mentor junior field service technicians to enhance team capabilities. - You will ensure compliance with company policies and industry standards during all service activities. - You will participate in after-hours support and emergency response as needed. What You Bring: - You bring at least 5 years of experience in field services support or a related technical role. - You have strong knowledge of hardware, software, and networking fundamentals. - You possess excellent problem-solving skills and the ability to work independently. - You have effective communication skills to interact with clients and team members. - You are comfortable working in a fast-paced, dynamic environment with changing priorities. Bonus Points If You Have: - Experience with enterprise-level IT systems and infrastructure. - Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional. - Familiarity with remote support tools and ticketing systems. - Previous experience mentoring or leading technical teams. What We Offer: - We offer competitive salary and comprehensive benefits package. - We offer opportunities for professional growth and career advancement. - We offer a supportive and collaborative work environment. - We offer flexible work schedules and remote work options when applicable. - We offer access to the latest technology and training resources. Ready to Apply? Please submit your updated resume and a brief cover letter outlining your relevant experience to our recruitment team at Strategic Systems. We look forward to hearing from you!