INSPYR Solutions

Lead mixed-method consumer behavior research projects to influence product and marketing strategies for wearable technology. | 8-10 years UX or consumer insights research experience with strong quantitative skills and ability to manage multiple projects. | Title: Consumer Insights Researcher IV (UX Research) Location: Bay Area, CA (Remote) Duration: 33W, 5D Compensation: $60 - $80 Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S. Consumer Insights Researcher IV (UX Research) Summary • Lead end-to-end mixed-method research projects focused on consumer behavior, retail experiences, and purchasing decisions for Reality Labs wearables. • Design and execute qualitative and quantitative research, including surveys, interviews, focus groups, diary studies, and field research. • Partner with product, design, marketing, and cross-functional stakeholders to influence go-to-market strategies and product decisions. • Analyze research findings and deliver actionable insights through presentations and reports. • Conduct field research at retail locations, including approximately one trip per month. Must-Have Skills • 8-10 years of UX or Consumer Insights research experience. • Mixed-method research expertise with a quantitative-leaning background. • Strong experience in survey design and statistical analysis. • Experience conducting user interviews, focus groups, field research, and usability studies. • Ability to synthesize qualitative and quantitative findings into business recommendations. • Vendor management experience. • Experience planning research from end-to-end (research plans, screeners, discussion guides, execution, reporting). • Experience using AI research tools (examples include Claude or similar). • Excellent communication and stakeholder management skills. • Ability to manage multiple concurrent research projects in a fast-paced environment. Nice-to-Have Skills • Consumer electronics or hardware research experience. • Wearables or AR/VR industry experience. • Retail or shopper insights research. • Packaged Goods (CPG) consumer research. • Experience with tracking studies. • TURF Analysis. • Conjoint Analysis. Our benefits package includes: • Comprehensive medical benefits • Competitive pay • 401(k) Retirement plan • …and much more! About INSPYR Solutions Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com. INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Information collected and processed through your application with INSPYR Solutions (including any job applications you choose to submit) is subject to INSPYR Solutions’ Privacy Policy and INSPYR Solutions’ AI and Automated Employment Decision Tool Policy: https://www.inspyrsolutions.com/policies/. By submitting an application, you are consenting to being contacted by INSPYR Solutions through phone, email, or text.

Lead and manage a team of engineers to deliver scalable software solutions while collaborating with cross-functional teams. | 6+ years full stack engineering with 2+ years lead experience, expertise in frontend and backend technologies including React, NextJS, GraphQL, Java, cloud, CI/CD, and distributed systems. | Lead Software Engineer - Contract to Hire - Remote (Southern CA) Title: Lead Software Engineer Location: Remote (Southern CA) Duration: Contract to Hire Compensation: $80-100/hr. Work Requirements: US Citizen, GC Holders or Authorized to Work in the U.S. Job Description: The Job As a Lead Software Engineer, you will lead the development of projects under the Loyalty vertical of our Sponsorship division. • You will be accountable for working in a fast paced environment and collaborating with engineers across multiple teams. • You will build highly scalable, modular solutions that solve complex business needs while keeping the user experience front and center. • You will lead, manage and inspire engineers to deliver projects with high quality standards. • You will be responsible for collaborating with other functions like product, design, PMO and business to understand the business needs and translate them into working software. • This position may require you to occasionally work outside of standard business hours and participate in an on-call rotation to provide support 24/7. What you will be doing: • Lead a team of full stack engineers of mixed levels and skill sets • Participate and drive development work across globally distributed software teams • Provide technical guidance to the team, including architecture and design decisions, code reviews, and technical problem-solving • Own the full development and deployment cycle for your team''s software and product • Encourage and grow developers in their craft through mentorship and leadership • Organize, prioritize; multitask while coordinating team efforts, reporting to stakeholders and management on the progress of goals • Connect with a series of stakeholders to gather as much information as possible regarding the problem at hand, and implement short to mid-term strategies to evolve products for future success. (UX / Design / Product / PMO...etc.) • Make technical recommendations outside of the immediate team • Debug and triage production application issues, often not your own • Automate testing, deployments, performance, and recovery • Organise and oversee production releases Job Requirements: • 6+ years experience as a full stack engineer with a focus on backend engineering, with at least 2 years as a lead engineer. • Expert level knowledge of frontend design patterns • Experience with Agile methodologies • Experience working with React, NextJS, GraphQL and CSS • Experience working as a backend software engineer, preferably in Java. • Experience working in a distributed systems environment with micro-frontends and microservices • Experience working with AWS or other Cloud Provider • Experience with CI/CD servers (Gitlab/Jenkins) • Experience with Docker and Kubernetes or other orchestration/scheduling framework • Experience building high performance and resilient applications operating at web scale • Experience building applications to be gracefully degradable • Experience working on legacy applications and migrations would be a plus • Experience working with remote teams • Strong communication skills • Ability to clearly communicate technical topics to non-technical people • Experience of mentoring team members and will delegate work accordingly Our benefits package includes: • Comprehensive medical benefits • Competitive pay • 401(k) retirement plan • …and much more! About INSPYR Solutions Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients'' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com. INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities.

Manage and grow business accounts by building client relationships, identifying opportunities, and collaborating with internal teams to deliver solutions. | At least 2 years of experience in business account management or sales, strong communication skills, US work authorization, and ability to work in remote/hybrid settings. | Job Title: Business Account Representative Company Overview: INSPYR Solutions is a dynamic and innovative company based in Plano, Texas, specializing in providing cutting-edge business solutions to a diverse range of clients. We pride ourselves on fostering a collaborative and inclusive work environment that encourages professional growth and development. Role Overview: As a Business Account Representative, you will play a crucial role in managing and expanding our client relationships. Your primary focus will be to understand client needs, provide tailored solutions, and ensure customer satisfaction to drive business growth. What You'll Do: - You will manage a portfolio of business accounts, ensuring consistent communication and relationship building. - You will identify new business opportunities within existing accounts to increase revenue. - You will collaborate with internal teams to deliver customized solutions that meet client requirements. - You will handle client inquiries and resolve issues promptly to maintain high satisfaction levels. - You will prepare and present regular reports on account status and sales performance. - You will participate in remote and hybrid work settings, adapting to flexible schedules as needed. - You will ensure compliance with company policies and industry regulations. What You Bring: - You bring at least 2 years of experience in business account management or a related sales role. - You have strong communication and interpersonal skills to build and maintain client relationships. - You possess excellent organizational skills and attention to detail. - You are authorized to work in the US (US Citizen, Green Card Holder, or equivalent). - You are comfortable working in a remote/hybrid environment and can occasionally visit the Plano office. Bonus Points If You Have: - Experience working in a technology or solutions-based company. - Familiarity with CRM software and sales tracking tools. - Proven track record of meeting or exceeding sales targets. - Additional language skills to support diverse client bases. What We Offer: - We offer competitive weekly compensation at $17.23 per hour. - We offer a flexible remote/hybrid work schedule to support work-life balance. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive company culture. - We offer the chance to work with a forward-thinking team in a growing industry. Ready to Apply? Please submit your resume and a brief cover letter outlining your qualifications and interest in the Business Account Representative role at INSPYR Solutions. We look forward to hearing from you!

Manage and grow business accounts by providing exceptional client service, identifying growth opportunities, and collaborating with internal teams to meet client needs. | At least 2 years of experience in business account management or sales, strong communication skills, proficiency with CRM software, and authorization to work in the US. | Job Title: Business Account Representative Company Overview: INSPYR Solutions is a dynamic and innovative company specializing in providing tailored business solutions to a diverse range of clients. With a strong commitment to excellence and customer satisfaction, we empower businesses to achieve their goals through strategic partnerships and cutting-edge services. Role Overview: As a Business Account Representative, you will play a crucial role in managing and growing client relationships. Your primary focus will be to understand client needs, provide exceptional service, and drive business growth through effective account management. What You'll Do: - You will manage a portfolio of business accounts, ensuring client satisfaction and retention. - You will identify opportunities for account growth and upsell additional services. - You will serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly. - You will collaborate with internal teams to deliver customized solutions that meet client needs. - You will maintain accurate records of client interactions and transactions. - You will analyze market trends to provide insights and recommendations to clients. - You will participate in regular training and development sessions to enhance your skills. - You will contribute to achieving team sales targets and company objectives. What You Bring: - Minimum of 2 years experience in business account management or a related sales role. - Strong communication and interpersonal skills to build and maintain client relationships. - Proficiency in CRM software and Microsoft Office Suite. - Ability to work independently and as part of a team in a remote/hybrid work environment. - US Citizenship, Green Card holder, or authorized to work in the US. Bonus Points If You Have: - Experience working in a remote or hybrid work setting. - Knowledge of the Plano, TX business market. - Background in contract negotiation and sales strategy. - Additional language skills to support diverse client base. What We Offer: - We offer competitive weekly compensation at $17.23 per hour. - We offer flexible remote/hybrid work schedules to support work-life balance. - We offer opportunities for professional growth and development. - We offer a supportive and inclusive company culture. - We offer access to training resources and team collaboration tools. Ready to Apply? Please submit your resume and a brief cover letter outlining your relevant experience to our HR department at careers@inspyrsolutions.com. We look forward to hearing from you!

Manage and support business accounts in a call center environment by providing excellent customer service and resolving account issues efficiently. | At least 2 years of call center experience, preferably in retail energy, strong communication skills, CRM proficiency, and authorization to work in the US. | Job Title: Business Account Representative Company Overview: INSPYR Solutions is a leading provider of customer care and business process outsourcing services, dedicated to delivering exceptional support to clients across various industries. With a strong commitment to innovation and employee development, we foster a dynamic and inclusive work environment that empowers our team members to excel. Role Overview: As a Business Account Representative, you will play a crucial role in managing and supporting business accounts within a call center environment. Your primary focus will be to provide outstanding customer service and support to clients in the retail energy sector, ensuring their needs are met efficiently and professionally. What You'll Do: - You will handle inbound and outbound calls to assist business customers with their account inquiries and service needs. - You will resolve customer issues promptly while maintaining a high level of professionalism and empathy. - You will educate customers about retail energy products and services to help them make informed decisions. - You will document all customer interactions accurately in the CRM system. - You will collaborate with internal teams to escalate and resolve complex account issues. - You will meet or exceed performance metrics related to call quality, customer satisfaction, and productivity. - You will maintain up-to-date knowledge of industry trends and company policies. What You Bring: - You have at least 2 years of experience in a call center environment, preferably within retail energy or a related field. - You possess excellent communication and interpersonal skills. - You are proficient with CRM software and Microsoft Office applications. - You have the ability to multitask and manage time effectively in a fast-paced environment. - You are authorized to work in the US (US Citizen, Green Card holder, or equivalent). Bonus Points If You Have: - Experience working in retail energy sales or customer service. - Familiarity with call center performance metrics and quality assurance processes. - Bilingual abilities, especially in Spanish. - Previous experience in long-term contract roles. What We Offer: - We offer competitive hourly compensation at $17.23 per hour. - We offer a fully remote work environment with flexible scheduling within business hours. - We offer opportunities for professional growth and skill development. - We offer a supportive team culture focused on collaboration and success. - We offer access to employee wellness programs and resources. Ready to Apply? To join our team as a Business Account Representative, please submit your resume and a brief cover letter outlining your relevant experience and why you are a great fit for this role. We look forward to hearing from you!

Manage and grow business accounts by providing exceptional client service, identifying growth opportunities, and collaborating with internal teams to meet client needs. | At least 2 years of experience in business account management or sales, strong communication skills, proficiency in CRM and Microsoft Office, and authorization to work in the US. | Job Title: Business Account Representative Company Overview: INSPYR Solutions is a dynamic and innovative company specializing in providing tailored business solutions to a diverse range of clients. With a strong commitment to excellence and customer satisfaction, we empower businesses to achieve their goals through strategic partnerships and cutting-edge services. Role Overview: As a Business Account Representative, you will play a crucial role in managing and growing client relationships. Your primary focus will be to understand client needs, provide exceptional service, and drive business growth through effective account management. What You'll Do: - You will manage a portfolio of business accounts, ensuring client satisfaction and retention. - You will identify opportunities for account growth and upsell additional services. - You will serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly. - You will collaborate with internal teams to deliver customized solutions that meet client needs. - You will maintain accurate records of client interactions and transactions. - You will analyze market trends to provide insights and recommendations to clients. - You will participate in regular training and development sessions to enhance your skills. - You will contribute to achieving team sales targets and company objectives. What You Bring: - Minimum of 2 years experience in business account management or a related sales role. - Strong communication and interpersonal skills with the ability to build rapport quickly. - Proficiency in CRM software and Microsoft Office Suite. - Ability to work independently and as part of a remote/hybrid team. - US Citizenship, Green Card holder, or authorized to work in the US. Bonus Points If You Have: - Experience working in a remote or hybrid work environment. - Knowledge of the Plano, TX business market. - Previous experience in contract or long-term client management. - Additional language skills are a plus. What We Offer: - We offer competitive weekly compensation at $17.23 per hour. - We offer flexible remote/hybrid work schedules to support work-life balance. - We offer opportunities for professional growth and development. - We offer a supportive and inclusive company culture. - We offer access to training resources and team collaboration tools. Ready to Apply? Please submit your resume and a brief cover letter outlining your relevant experience to our HR department at careers@inspyrsolutions.com. We look forward to hearing from you!

Manage and grow business accounts by providing excellent client service, identifying new opportunities, and collaborating with internal teams. | At least 2 years of experience in business account management or sales, strong communication skills, proficiency with CRM and Microsoft Office, and authorization to work in the US. | Job Title: Business Account Representative Company Overview: INSPYR Solutions is a dynamic and innovative company specializing in providing tailored business solutions to a diverse range of clients. With a strong commitment to excellence and customer satisfaction, we empower businesses to achieve their goals through strategic partnerships and cutting-edge services. Role Overview: As a Business Account Representative, you will play a crucial role in managing and growing client relationships. Your primary focus will be to understand client needs, provide exceptional service, and drive business growth through effective communication and problem-solving. What You'll Do: - You will manage a portfolio of business accounts, ensuring client satisfaction and retention. - You will identify new business opportunities within existing accounts to drive revenue growth. - You will serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly. - You will collaborate with internal teams to deliver customized solutions that meet client needs. - You will maintain accurate records of client interactions and transactions. - You will prepare and present regular reports on account status and performance. - You will participate in sales meetings and contribute to strategic planning. - You will stay informed about industry trends and competitor activities to provide valuable insights. What You Bring: - Minimum of 2 years experience in business account management or a related sales role. - Strong communication and interpersonal skills to build and maintain client relationships. - Proficiency in CRM software and Microsoft Office Suite. - Ability to work independently and as part of a team in a remote/hybrid work environment. - US Citizenship, Green Card holder, or authorized to work in the US. Bonus Points If You Have: - Experience working in a remote or hybrid work setting. - Knowledge of the Plano, TX business market. - Background in technology or business services industries. - Additional language skills to support diverse client base. What We Offer: - We offer competitive weekly compensation at $17.23 per hour. - We offer flexible remote/hybrid work arrangements to support work-life balance. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive company culture. - We offer access to cutting-edge tools and resources to help you succeed. Ready to Apply? Please submit your resume and a brief cover letter outlining your relevant experience and why you are a great fit for the Business Account Representative role at INSPYR Solutions. We look forward to hearing from you!

Manage and grow business accounts by building strong client relationships, identifying new opportunities, and collaborating with internal teams to deliver solutions. | At least 2 years of experience in business account management or sales, excellent communication skills, US work authorization, and ability to work in remote/hybrid settings. | Job Title: Business Account Representative Company Overview: INSPYR Solutions is a dynamic and innovative company based in Plano, Texas, specializing in providing cutting-edge business solutions to a diverse range of clients. We pride ourselves on fostering a collaborative and inclusive work environment that encourages professional growth and development. Role Overview: As a Business Account Representative, you will play a crucial role in managing and expanding our client relationships. Your primary focus will be to understand client needs, provide tailored solutions, and ensure customer satisfaction to drive business growth. What You'll Do: - You will manage a portfolio of business accounts, ensuring consistent communication and relationship building. - You will identify new business opportunities within existing accounts to increase revenue. - You will collaborate with internal teams to deliver customized solutions that meet client requirements. - You will handle client inquiries and resolve issues promptly to maintain high satisfaction levels. - You will prepare and present regular reports on account status and sales performance. - You will participate in remote and hybrid work settings, adapting to the needs of the role. - You will maintain accurate records of client interactions and transactions. What You Bring: - You bring at least 2 years of experience in business account management or a related sales role. - You have excellent communication and interpersonal skills to build strong client relationships. - You possess strong organizational skills and attention to detail. - You are authorized to work in the US (US Citizen, Green Card Holder, or equivalent). - You are comfortable working in a remote/hybrid environment and can occasionally visit the Plano office. Bonus Points If You Have: - Experience working in a technology or solutions-based company. - Familiarity with CRM software and sales tracking tools. - Proven track record of meeting or exceeding sales targets. - Additional language skills to support diverse client bases. What We Offer: - We offer competitive weekly compensation at $17.23 per hour. - We offer flexible remote and hybrid work schedules to support work-life balance. - We offer opportunities for professional development and career advancement. - We offer a supportive team environment that values collaboration and innovation. - We offer access to company resources and tools to help you succeed. Ready to Apply? To apply, please submit your resume and a brief cover letter outlining your relevant experience and why you are a great fit for the Business Account Representative role at INSPYR Solutions. We look forward to hearing from you!

Manage IT sourcing and procurement activities including contract negotiation, supplier management, purchase order reconciliation, and sourcing strategy formulation to support internal business needs. | Bachelor's degree, 4-6 years of IT sourcing and procurement experience, familiarity with enterprise software licensing and IT services, proficiency in procurement systems like SAP Ariba, strong negotiation and communication skills, and preferably CPIM certification. | Title: Sr. IT Sourcing and Procurement Specialist Location: Houston, TX, 77077 (Onsite 4x per week) Duration: Direct Hire Work Requirements: US Citizen, GC Holders, or Authorized to Work in the U.S. The Senior Sourcing & Procurement Specialist IT, under the leadership of the Sr. Manager, Strategic Sourcing and Procurement (SS&P), will assume the role of providing contracting, sourcing, analytics, and procurement support to internal customers and departments, suppliers, and ensuring alignment with client objectives. The Senior Specialist will 1) support the client in general contracting and procurement activities, 2) negotiate terms and conditions with suppliers, including favorable commercial terms to the client, and 3) provide cross-functional support for the client's Procure to Pay lifecycle, adhering to set Policies. The Senior Sourcing Specialist will take action to enhance cross-functional coordination and maintain ongoing communications between customers and suppliers. Essential Duties/Responsibilities: Procurement: • Ensure alignment of purchase orders with IT capital and operational budgets (CAPEX/OPEX) and reconcile variances in ERP and procurement systems. • Generate, monitor, and reconcile purchase orders, SOWs, Order Forms, and Master Agreements • Create, manage, and monitor multi-year agreement renewal list. • Identify, evaluate, and select suppliers to meet company procurement needs through the 7 Step or other similar sourcing process. • Develop relationships with Accounts Payable and other functional groups to support supplier payment, supplier set up, resolve issues, and add value to the business. • Additional issue resolution and ongoing management. Contracting: • Leverage technology-specific contract templates and negotiating IT-specific terms (e.g., SLAs, data security, renewal clauses, audit rights, and licensing metrics) in collaboration with IT Security, Legal, and Business • Collaborate with cross-functional departments to ensure terms and conditions represent organizational interest, • Leverage contract templates with vendors, contract negotiations, administration, and management. • Secure and ensure the successful implementation of contracts and supplier transitions, • Analyze and support corporate contract repository requirements. • Manage assigned supplier performance and initiate corrective actions when necessary. Sourcing Strategy: • Responsible for working with internal business to gather and assess business requirements. • Conduct spending analysis, need assessment, and support business case development! • Identify cost savings, licensing optimization, contract consolidation, vendor rationalization, and service standardization opportunities across while maintaining/increasing quality, service, and mitigating risk. • Create, report on, and provide recommendations regarding industry and market trends. • Support team on analytical needs and requirements. • Responsible for proactive communications to internal business and for customer satisfaction, including supplier performance monitoring/reporting, • Address and resolve issues and minimize escalation opportunities. Minimum Requirements: • Bachelor's Degree from a four-year college or university Req • 4-6 years related experience and/or training; or equivalent combination of education and/or experience. Required • Strong familiarity with procurement of IT Sourcing and best practices, enterprise software licensing (e.g., SaaS, perpetual), and IT consulting/services (e.g., managed services, implementation, and professional services). • Experience sourcing IT Hardware, Software, and Services within a corporate, enterprise, or multi-site environment. • Capability to multitask and prioritize according to changing needs. • Ability to complete projects and assignments on time with minimal supervision. • Ability to develop relationships within an operational environment and successfully represent the needs of the business productively. • Microsoft Office (Word, Excel, PowerPoint), SAP S/4 HANA, SAP Ariba (or other similar P2P/S2P system(s) • Data Analysis (spend, supplier, contracts) - create, collect, and analyze data to make recommendations. • Excellent time management and project management skills. Ability to participate in projects in a collaborative environment with competing priorities. • Day-to-day support on procurement activities and requirements • Sourcing Strategy Formulation and Implementation • Demonstrated Leadership and Team player qualities. • Personable, professional, with the ability to display an extroverted personality. • Responsible for Collaboration and Selling to internal BUs and Suppliers on sourcing opportunities and lowering TCO. • Excellent Communication Skills - written/verbal, ability to listen effectively and then act appropriately. • Certified in Production and Inventory Management (CPIM)-APICS Preferred • Supplier Performance Management • Negotiation • Influencing Skills • Market Research • Collaboration is the process of two or more people, entities, or organizations working together to complete a task or achieve a goal. Development-Advanced Required • Supplier Relationship Management • Supplier Identification and Selection • Forecasting Additional Knowledge, Skills, and Abilities: • 20% Minimal travel is required for this position (up to 20% of the time and on a domestic basis). • The associate will work from the Corporate Campus 4 days per week and may occasionally be required to travel to other local sites, as well as other sites (including out-of-state) as needed. 25-16436

Ensure security controls are implemented across infrastructure, conduct vulnerability assessments, collaborate with teams to integrate security, and stay current on emerging threats. | 5+ years in information security with 2+ years in engineering, strong infrastructure and cloud security expertise, scripting skills, and preferably advanced degrees or certifications like CISSP. | Senior Engineer, Infrastructure Security Engineering Location: 100% Remote Duration: FTE Direct Hire Work Requirement: US Citizen, GC Holder, or Authorized to work in the U.S Base pay range $189,000.00/yr - $199,000.00/yr Overview As part of our client's broader initiative to build a more mature and robust security practice, we are establishing a comprehensive Security Engineering program that spans multiple teams and disciplines. This program aims to cultivate a security-first mindset throughout our organization, embedding robust security practices into every aspect of our technology infrastructure and development lifecycle. Responsibilities Liaising and coordinating with the parent company Information Security team to ensure that security programs, policies and procedures are applied consistently and effectively to Ticketmaster Infrastructure. Ensuring that security controls and measures are implemented in a complete, systematic, and confident manner. Collaborating with cross-functional teams to ensure security is integrated into all aspects of our technology infrastructure. Conducting vulnerability assessments and penetration testing to identify security risks. Developing and implementing remediation plans to address identified security risks. Stay up-to-date with emerging security threats and technologies, including public and private cloud security, as well as open source and vendor provided solutions, and applying this knowledge to improve the security posture of our infrastructure. Technical Skills 5+ years of experience in information security, with at least 2 years in an engineering role Strong background in infrastructure security, cloud security, and network security architecture Experience with identity and access management (IAM), log aggregation, and security information and event management (SIEM) Excellent communication skills, with the ability to articulate complex security concepts to both technical and non-technical audiences Basic programming and/or scripting skills in languages such as Golang, Rust, Python, Powershell or similar Bachelor's degree in Computer Science, Information Security, or related field; advanced degree or relevant certifications (CISSP, CISM, etc) preferred Behavioral Skills Visionary mindset with the ability to anticipate and prepare for emerging security threats; ability to communicate complex technical concepts to non-technical stakeholders Strong problem-solving skills and the ability to think creatively about infrastructure security challenges Collaborative approach, with experience working across different departments and levels of an organization to ensure security is integrated into all aspects of our technology infrastructure Passion for staying current with the latest security trends, tools, and methodologies related to infrastructure security Experience in designing and implementing secure infrastructure solutions, including cloud-based and on-premises environments Experience in Agile, Scrum and SAFe methodologies is a plus Experience in the entertainment or ticketing industry is a plus Benefits Comprehensive medical benefits Competitive pay 401(k) retirement plan ...and much more! About INSPYR Solutions Technology is our focus and quality is our commitment. As a national expert in delivering flexible technology and talent solutions, we strategically align industry and technical expertise with our clients' business objectives and cultural needs. Our solutions are tailored to each client and include a wide variety of professional services, project, and talent solutions. By always striving for excellence and focusing on the human aspect of our business, we work seamlessly with our talent and clients to match the right solutions to the right opportunities. Learn more about us at inspyrsolutions.com. INSPYR Solutions provides Equal Employment Opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, INSPYR Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. Seniority level Mid-Senior level Employment type Full-time Job function Information Technology Industries Entertainment Providers #J-18808-Ljbffr INSPYR Solutions

Manage and support business accounts in a call center environment by providing customer service, processing orders, resolving issues, and collaborating with internal teams. | At least 2 years of call center experience, preferably in retail energy, strong communication skills, CRM proficiency, flexible availability, and legal authorization to work in the US. | Job Title: Business Account Representative Company Overview: INSPYR Solutions is a leading provider of customer care and business process outsourcing services, dedicated to delivering exceptional support to clients across various industries. With a strong commitment to innovation and employee development, we foster a dynamic and inclusive work environment that empowers our team members to excel. Role Overview: As a Business Account Representative, you will play a crucial role in managing and supporting business accounts within a call center environment. Your primary focus will be to provide outstanding customer service and support to clients in the retail energy sector, ensuring their needs are met efficiently and professionally. What You'll Do: - You will handle inbound and outbound calls to assist business customers with their account inquiries and service needs. - You will manage account information, process orders, and resolve billing or service issues promptly. - You will maintain accurate records of customer interactions and transactions in the CRM system. - You will collaborate with internal teams to ensure seamless service delivery and customer satisfaction. - You will identify opportunities to upsell or cross-sell products and services to business clients. - You will adhere to company policies and compliance standards while delivering exceptional customer care. - You will participate in ongoing training to stay updated on product knowledge and industry trends. What You Bring: - Minimum of 2 years of experience in a call center environment, preferably in retail energy or related industries. - Strong communication and interpersonal skills with the ability to handle challenging customer interactions. - Proficiency in using CRM software and Microsoft Office applications. - Ability to work flexible hours Monday through Friday between 7am and 7pm. - Must be a US Citizen, Green Card holder, or authorized to work in the US. Bonus Points If You Have: - Previous experience in retail energy sales or account management. - Knowledge of energy market regulations and compliance requirements. - Bilingual skills to support a diverse customer base. - Experience with upselling and cross-selling techniques. What We Offer: - We offer competitive hourly compensation at $17.23 per hour. - We offer a fully remote work environment to support work-life balance. - We offer comprehensive training and professional development opportunities. - We offer a supportive team culture focused on collaboration and growth. - We offer flexible scheduling within the specified hours to accommodate your needs. Ready to Apply? To join our team as a Business Account Representative, please submit your resume and a brief cover letter outlining your relevant experience and availability. We look forward to hearing from you!

Manage credit accounts, communicate with clients to resolve billing issues, analyze credit data, collaborate with teams, maintain records, develop policies, report on credit status, and support audits. | Bachelor’s degree in business or related field, 2+ years credit management experience, strong analytical and communication skills, authorized to work in the US, hybrid work schedule. | Job Title: CORP - Credit Representative Company Overview: INSPYR Solutions is a leading provider of innovative business solutions, dedicated to helping companies optimize their financial operations and credit management processes. With a strong presence in Houston, TX, we pride ourselves on fostering a collaborative and growth-oriented work environment. Role Overview: As a Credit Representative at INSPYR Solutions, you will play a crucial role in managing credit accounts and ensuring timely payments. This position is designed for professionals who are detail-oriented and possess strong communication skills to effectively interact with clients and internal teams. What You'll Do: - You will manage and monitor credit accounts to ensure compliance with company policies. - You will communicate with clients to resolve billing issues and collect outstanding payments. - You will analyze credit data and financial statements to assess creditworthiness. - You will collaborate with sales and finance teams to support credit decisions. - You will maintain accurate records of credit transactions and client communications. - You will assist in developing credit policies and procedures to improve efficiency. - You will provide regular reports on credit status and risks to management. - You will support audit processes related to credit and collections. What You Bring: - You have a Bachelor’s degree in business or a related field from an accredited four-year university. - You have at least 2 years of experience in credit management or a related financial role. - You possess strong analytical skills and attention to detail. - You have excellent communication and negotiation skills. - You are authorized to work in the US (US Citizen, Green Card Holder, or equivalent). - You are comfortable working in a hybrid schedule (1-3 days onsite). Bonus Points If You Have: - Experience working in a corporate credit environment. - Familiarity with credit software and financial analysis tools. - Knowledge of relevant laws and regulations related to credit and collections. - Strong problem-solving skills and the ability to work independently. What We Offer: - We offer competitive hourly compensation at $21.50 per hour. - We offer a supportive and inclusive work culture focused on professional growth. - We offer a hybrid work schedule to promote work-life balance. - We offer opportunities for training and development to enhance your skills. - We offer comprehensive benefits for long-term contract employees. Ready to Apply? Please submit your resume and cover letter through our online application portal or email them directly to our HR department at careers@inspyrsolutions.com. We look forward to hearing from you!

Manage credit accounts by evaluating creditworthiness, resolving disputes, monitoring payments, and maintaining client relationships. | Bachelor’s degree in business or related field, 2+ years credit management experience, strong analytical and communication skills, authorized to work in the US. | Job Title: CORP - Credit Representative Company Overview: INSPYR Solutions is a leading provider of innovative business solutions, specializing in financial services and credit management. With a commitment to excellence and client satisfaction, we empower businesses to optimize their credit operations and achieve sustainable growth. Role Overview: As a Credit Representative at INSPYR Solutions, you will play a crucial role in managing credit accounts and supporting the financial health of our clients. This position involves assessing creditworthiness, resolving credit issues, and maintaining strong client relationships to ensure timely payments and minimize risk. What You'll Do: - You will evaluate credit applications and analyze financial data to determine creditworthiness. - You will communicate with clients to resolve billing disputes and negotiate payment plans. - You will monitor accounts receivable and follow up on overdue payments. - You will collaborate with internal teams to update credit policies and procedures. - You will maintain accurate records of credit transactions and client communications. - You will assist in preparing reports on credit status and risk assessments. - You will ensure compliance with company policies and regulatory requirements. - You will provide exceptional customer service to support client retention and satisfaction. What You Bring: - You have a Bachelor’s degree in business or a related field from an accredited four-year university. - You have at least 2 years of experience in credit management or a related financial role. - You possess strong analytical skills and attention to detail. - You have excellent communication and negotiation abilities. - You are proficient with credit management software and Microsoft Office Suite. - You are authorized to work in the US (US Citizen, Green Card Holder, or equivalent). Bonus Points If You Have: - Experience working in a hybrid work environment. - Knowledge of credit laws and regulations. - Familiarity with financial reporting and risk assessment tools. - Previous experience in a long-term contract role. What We Offer: - We offer a competitive hourly rate of $21.50. - We offer a hybrid work schedule with 1-3 days in the office located in downtown Houston, TX. - We offer opportunities for professional development and career growth. - We offer a supportive and collaborative work environment. - We offer comprehensive onboarding and ongoing training. Ready to Apply? To apply for the Credit Representative position at INSPYR Solutions, please submit your resume and cover letter through our online application portal or email them directly to our HR department. We look forward to reviewing your application and potentially welcoming you to our team.

Manage and support business accounts in a call center environment by providing excellent customer service and resolving inquiries related to retail energy products. | At least 2 years of call center experience, preferably in retail energy, strong communication skills, CRM proficiency, and authorization to work in the US. | Job Title: Business Account Representative Company Overview: INSPYR Solutions is a leading provider of customer care and business process outsourcing services, dedicated to delivering exceptional support to clients across various industries. With a strong commitment to innovation and employee development, INSPYR Solutions fosters a dynamic and inclusive work environment that empowers its team members to excel. Role Overview: As a Business Account Representative, you will play a crucial role in managing and supporting business accounts within a call center environment. Your primary focus will be to provide outstanding customer service and support to retail energy clients, ensuring their needs are met efficiently and professionally. What You'll Do: - You will handle inbound and outbound calls to assist business customers with their account inquiries and service needs. - You will resolve customer issues promptly while maintaining a high level of professionalism and empathy. - You will manage account information accurately and update customer records in the system. - You will collaborate with internal teams to ensure seamless service delivery and customer satisfaction. - You will meet or exceed performance metrics related to call quality, customer satisfaction, and productivity. - You will stay informed about retail energy products and services to provide knowledgeable support. - You will adhere to company policies and compliance standards in all customer interactions. What You Bring: - Minimum of 2 years of experience in a call center environment, preferably with retail energy or related industries. - Strong communication and interpersonal skills with the ability to handle challenging customer situations. - Proficiency in using CRM software and call center technology. - Ability to work Monday through Friday between 7am and 7pm, with flexibility as needed. - Authorization to work in the US (US Citizen, Green Card Holder, or equivalent). Bonus Points If You Have: - Previous experience specifically in retail energy customer service. - Bilingual abilities to support a diverse customer base. - Experience working in a remote call center setting. - Familiarity with compliance and regulatory requirements in the energy sector. What We Offer: - We offer competitive hourly compensation with opportunities for performance-based incentives. - We offer a supportive and inclusive remote work environment. - We offer comprehensive training and ongoing professional development. - We offer flexible scheduling to help balance work and personal life. - We offer opportunities for career growth within the company. Ready to Apply? To join our team as a Business Account Representative, please submit your resume and a brief cover letter outlining your relevant experience and why you are a great fit for this role. We look forward to hearing from you!

Manage credit accounts, communicate with clients, analyze credit data, collaborate with teams, maintain records, prepare reports, ensure compliance, and support credit department improvements. | Bachelor's degree in business or related field, 2+ years credit management experience, strong analytical and communication skills, proficiency in credit software, and US work authorization. | Job Title: CORP - Credit Representative Company Overview: INSPYR Solutions is a leading provider of innovative business solutions, specializing in financial services and credit management. With a commitment to excellence and client satisfaction, we empower organizations to optimize their credit operations and drive sustainable growth. Role Overview: As a Credit Representative at INSPYR Solutions, you will play a crucial role in managing credit accounts and ensuring timely collections. This position is designed for a detail-oriented professional who thrives in a fast-paced environment and is dedicated to maintaining strong client relationships. What You'll Do: - You will manage and monitor credit accounts to ensure timely payments and minimize risk. - You will communicate effectively with clients to resolve billing issues and negotiate payment plans. - You will analyze credit data and financial statements to assess creditworthiness. - You will collaborate with internal teams to support credit policies and procedures. - You will maintain accurate records of all credit and collection activities. - You will assist in preparing reports on credit status and collection efforts. - You will stay updated on industry regulations and compliance requirements. - You will contribute to continuous improvement initiatives within the credit department. What You Bring: - Bachelor’s degree in business or a related field from an accredited four-year university. - Minimum of 2 years of experience in credit management or collections. - Strong analytical skills with the ability to interpret financial data. - Excellent communication and negotiation skills. - Proficiency in credit management software and Microsoft Office Suite. - Authorization to work in the US (US Citizen, Green Card Holder, or equivalent). Bonus Points If You Have: - Experience working in a hybrid work environment. - Knowledge of credit laws and regulations. - Previous experience in a financial services company. - Additional certifications related to credit or finance. What We Offer: - We offer a competitive hourly rate of $21.50. - We offer a long-term contract with opportunities for professional growth. - We offer a hybrid work schedule to support work-life balance. - We offer comprehensive training and development programs. - We offer a collaborative and inclusive company culture. Ready to Apply? To join our team as a Credit Representative, please submit your resume and cover letter through our careers page or email them directly to hiring@inspyrsolutions.com. We look forward to reviewing your application and exploring how you can contribute to our success.

Manage and support business accounts in a call center environment by providing excellent customer service and resolving retail energy-related inquiries. | Minimum 2 years call center experience with retail energy background, strong communication skills, CRM proficiency, and US work authorization. | Job Title: Business Account Representative Company Overview: INSPYR Solutions is a leading provider of customer care and business process outsourcing services, dedicated to delivering exceptional support solutions to clients across various industries. With a strong commitment to innovation and customer satisfaction, INSPYR Solutions fosters a dynamic and inclusive work environment that empowers employees to grow and succeed. Role Overview: As a Business Account Representative, you will play a crucial role in managing and supporting business accounts within a call center environment. Your primary focus will be to provide outstanding customer service and support to clients, ensuring their needs are met efficiently and professionally. What You'll Do: - You will handle inbound and outbound calls to assist business customers with their account inquiries and service needs. - You will resolve customer issues related to retail energy products and services with accuracy and empathy. - You will maintain detailed and accurate records of customer interactions and transactions. - You will collaborate with internal teams to ensure timely resolution of customer concerns. - You will meet or exceed performance metrics and quality standards set by the company. - You will stay informed about industry trends and product knowledge to better assist customers. - You will contribute to a positive team environment by sharing best practices and supporting colleagues. What You Bring: - You have at least 2 years of experience in a call center environment, preferably with retail energy background. - You possess excellent communication and interpersonal skills. - You are proficient in using CRM software and other call center technologies. - You demonstrate strong problem-solving abilities and attention to detail. - You are authorized to work in the US (US Citizen, Green Card Holder, or equivalent). Bonus Points If You Have: - Experience working in a remote call center setting. - Knowledge of retail energy markets and regulations. - Bilingual abilities to support diverse customer bases. - Previous experience in sales or account management roles. What We Offer: - We offer competitive hourly compensation with opportunities for performance-based incentives. - We offer flexible remote work arrangements to support work-life balance. - We offer comprehensive training and ongoing professional development. - We offer a supportive and inclusive company culture focused on employee well-being. - We offer opportunities for career advancement within the organization. Ready to Apply? To join our team as a Business Account Representative, please submit your resume and a brief cover letter outlining your relevant experience and why you are a great fit for this role. We look forward to hearing from you!

Manage and support business accounts in a call center environment by providing excellent customer service and resolving inquiries related to retail energy services. | At least 2 years of call center or customer service experience, retail energy background, excellent communication skills, proficiency with CRM software, and authorization to work in the US. | Job Title: Business Account Representative Company Overview: INSPYR Solutions is a leading provider of customer care and business process outsourcing services, dedicated to delivering exceptional support solutions to clients across various industries. With a strong commitment to innovation and customer satisfaction, INSPYR Solutions fosters a dynamic and inclusive work environment that empowers employees to grow and succeed. Role Overview: As a Business Account Representative, you will play a crucial role in managing and supporting business accounts within a call center environment. Your primary focus will be to provide outstanding customer service, resolve inquiries efficiently, and contribute to the overall success of our retail energy clients. What You'll Do: - You will handle inbound and outbound calls to support business account customers. - You will resolve customer inquiries and issues related to retail energy services. - You will maintain accurate account information and document interactions in the CRM system. - You will collaborate with internal teams to ensure timely resolution of customer concerns. - You will meet or exceed performance metrics and quality standards. - You will provide feedback to improve processes and customer experience. - You will adhere to company policies and compliance requirements. What You Bring: - You bring at least 2 years of experience in a call center or customer service role. - You have a background in retail energy or a related industry. - You possess excellent communication and interpersonal skills. - You are proficient with CRM software and Microsoft Office applications. - You have the ability to multitask and manage time effectively. - You are authorized to work in the US (US Citizen, Green Card holder, or equivalent). Bonus Points If You Have: - Experience working in a remote call center environment. - Knowledge of energy market regulations and compliance. - Bilingual abilities or additional language skills. - Previous experience in sales or account management. What We Offer: - We offer competitive hourly compensation. - We offer flexible remote work arrangements. - We offer comprehensive training and ongoing support. - We offer opportunities for career growth and development. - We offer a collaborative and inclusive company culture. Ready to Apply? To apply, please submit your resume and a brief cover letter outlining your relevant experience to our careers portal or email us directly at careers@inspyrsolutions.com. We look forward to hearing from you!

Manage credit accounts by evaluating applications, resolving inquiries, monitoring payments, and supporting credit policies. | Bachelor’s degree in business or related field, 2+ years credit management experience, strong analytical and communication skills, authorized to work in the US. | Job Title: Credit Representative Company Overview: INSPYR Solutions is a leading provider of innovative business solutions, specializing in financial services and credit management. With a commitment to excellence and customer satisfaction, we empower businesses to optimize their credit operations and achieve sustainable growth. Role Overview: As a Credit Representative, you will play a crucial role in managing credit accounts and supporting the financial health of our clients. You will work closely with customers and internal teams to ensure accurate credit assessments and timely resolution of credit-related issues. What You'll Do: - You will evaluate credit applications and analyze financial information to determine creditworthiness. - You will communicate with customers to resolve credit inquiries and disputes professionally. - You will collaborate with internal departments to ensure accurate and timely credit reporting. - You will monitor accounts for payment compliance and follow up on overdue payments. - You will maintain detailed records of credit transactions and customer interactions. - You will assist in developing credit policies and procedures to improve efficiency. - You will provide regular reports on credit status and risks to management. - You will support audit processes by preparing necessary documentation. What You Bring: - You have a Bachelor’s degree in business or a related field from an accredited four-year university. - You have at least 2 years of experience in credit management or a related financial role. - You possess strong analytical skills and attention to detail. - You have excellent communication and interpersonal skills. - You are proficient with credit management software and Microsoft Office Suite. - You are authorized to work in the US (US Citizen, Green Card Holder, or equivalent). Bonus Points If You Have: - Experience working in a hybrid work environment. - Knowledge of credit laws and regulations. - Previous experience in a customer service or collections role. - Familiarity with financial reporting and audit processes. What We Offer: - We offer a competitive hourly rate of $21.50. - We offer a long-term contract with opportunities for professional growth. - We offer a hybrid work schedule with 1-3 days in the office. - We offer a supportive and collaborative work environment. - We offer access to training and development resources. Ready to Apply? Please submit your resume and cover letter through our online application portal or email them directly to our HR department. We look forward to hearing from you and exploring how you can contribute to the success of INSPYR Solutions.

Evaluate credit applications, communicate with clients, monitor accounts, collaborate with teams, maintain records, develop policies, report to management, and ensure compliance. | Bachelor’s degree in business or related field, 2+ years credit experience, strong analytical and communication skills, proficiency in credit software and Microsoft Office, authorized to work in the US. | Job Title: Credit Representative Company Overview: INSPYR Solutions is a dynamic and innovative company specializing in providing tailored business solutions to clients across various industries. With a strong commitment to excellence and customer satisfaction, we empower organizations to optimize their financial operations and credit management processes. Role Overview: As a Credit Representative at INSPYR Solutions, you will play a crucial role in managing and assessing credit applications, ensuring compliance with company policies, and maintaining strong client relationships. This position is designed for a detail-oriented professional who thrives in a fast-paced environment and is committed to supporting the financial health of our clients. What You'll Do: - You will evaluate credit applications and financial information to determine creditworthiness. - You will communicate with clients to gather necessary documentation and clarify credit terms. - You will monitor accounts to identify and resolve credit issues promptly. - You will collaborate with internal teams to ensure accurate and timely credit decisions. - You will maintain detailed records of credit activities and client interactions. - You will assist in developing credit policies and procedures to improve efficiency. - You will provide regular reports on credit status and risks to management. - You will support compliance with regulatory requirements related to credit management. What You Bring: - You have a Bachelor’s degree in business or a related field from an accredited four-year university. - You have at least 2 years of experience in credit analysis, credit management, or a related financial role. - You possess strong analytical skills and attention to detail. - You have excellent communication and interpersonal skills. - You are proficient with credit software and Microsoft Office Suite. - You are authorized to work in the US (US Citizen, Green Card Holder, or equivalent). Bonus Points If You Have: - Experience working in a hybrid work environment. - Knowledge of credit laws and regulations. - Familiarity with financial reporting and risk assessment tools. - Previous experience in a contract or long-term temporary role. What We Offer: - We offer a competitive hourly rate of $21.50. - We offer a hybrid work schedule with 1-3 days in the office located in downtown Houston, TX. - We offer opportunities for professional development and career growth. - We offer a supportive and collaborative work environment. - We offer comprehensive onboarding and training to set you up for success. Ready to Apply? To apply for the Credit Representative position at INSPYR Solutions, please submit your resume and cover letter through our online application portal or email them directly to our HR department. We look forward to reviewing your application and potentially welcoming you to our team.

Manage and support business accounts in a call center environment, focusing on retail energy services and customer satisfaction. | Minimum 2 years call center experience, retail energy knowledge, US work authorization, availability Monday-Friday 7am-7pm. | Job Title: Business Account Representative Company Overview: INSPYR Solutions is a leading provider of customer care and business process outsourcing services, dedicated to delivering exceptional support solutions to clients across various industries. With a strong commitment to innovation and customer satisfaction, we empower businesses to enhance their customer engagement and operational efficiency. Role Overview: As a Business Account Representative, you will play a crucial role in managing and nurturing client relationships within a call center environment. Your primary focus will be to provide outstanding service to business accounts, ensuring their needs are met with professionalism and efficiency. What You'll Do: - You will handle inbound and outbound calls to support business account inquiries and service requests. - You will manage customer accounts, ensuring accurate and timely updates. - You will resolve customer issues related to retail energy services with a focus on customer satisfaction. - You will collaborate with internal teams to address and escalate complex account concerns. - You will maintain detailed records of customer interactions and transactions. - You will meet or exceed performance metrics and quality standards. - You will provide feedback to improve processes and customer experience. - You will adhere to company policies and compliance requirements. What You Bring: - You have at least 2 years of experience in a call center environment. - You possess knowledge of retail energy products and services. - You have excellent communication and interpersonal skills. - You are authorized to work in the US (US Citizen, Green Card Holder, or equivalent). - You are available to work Monday through Friday between 7am and 7pm. - You have strong problem-solving abilities and attention to detail. Bonus Points If You Have: - Experience working in a retail energy call center. - Familiarity with CRM software and call center technologies. - Bilingual abilities or additional language skills. - Previous experience in a long-term contract role. What We Offer: - We offer competitive hourly compensation at $17.23 per hour. - We offer a fully remote work environment for flexibility and work-life balance. - We offer opportunities for professional growth and development. - We offer a supportive and inclusive company culture. - We offer comprehensive training and ongoing support. Ready to Apply? To apply, please submit your resume and a brief cover letter outlining your relevant experience and availability. We look forward to hearing from you and potentially welcoming you to the INSPYR Solutions team.