These are the latest job openings our job search agents have found.
The Market Manager will be responsible for business development and sales within the Small Business and Branch Banking segment. This includes prospecting and managing a pipeline of opportunities with companies under $2.5M in revenue and executing targeted merchant sales strategies. | Candidates must have a bachelor's degree or equivalent work experience and 3-5 years of relevant sales experience. The role requires the ability to travel extensively within the assigned territory. | At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. Job Description Note: This posting is for a future opportunity anticipated to begin early 2026. The Market Manager will operate remotely but will require frequent traveling in various cities within the assigned district in WI. The Merchant Payment Services Market Manger is an individual contributor sales position. This role is responsible for business development and sales within the Small Business and Branch Banking segment defined as companies with less than $2.5M in revenues. A successful Payment Services Market Manager will work to develop a pipeline of opportunities through various ways including self-sourced prospecting and partnering with Business Banking Specialists and Branch colleagues. This position will focus sales efforts in the small business environment. What You’ll Do Prospect and manage a pipeline of opportunities with companies under $2.5M in revenue Execute targeted merchant sales strategies and successful campaigns Report on activity and progress toward objectives Build and maintain strong relationships with key stakeholders and bank partners Basic Qualifications Bachelor’s degree or equivalent work experience 3–5 years of relevant sales experience Ability to travel extensively within assigned territory Preferred Skills & Experience Strong sales acumen and pipeline management Deep knowledge of payment processing and merchant services Experience with Salesforce and POS systems Excellent communication, customer service, and collaboration skills Proven track record of achievement, motivation, and integrity Multilingual is a plus! If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants. Benefits: Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours): Healthcare (medical, dental, vision) Basic term and optional term life insurance Short-term and long-term disability Pregnancy disability and parental leave 401(k) and employer-funded retirement plan Paid vacation (from two to five weeks depending on salary grade and tenure) Up to 11 paid holiday opportunities Adoption assistance Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law. E-Verify U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program. The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $66,640.00 - $78,400.00 U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures. Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies. Posting may be closed earlier due to high volume of applicants.
The Customer Support Resolution Specialist resolves escalated issues with empathy and professionalism while ensuring timely follow-through to reinforce customer loyalty. This role also involves coaching advocates and serving as a subject-matter expert in a fast-paced support environment. | Candidates must have a minimum of 3 years of experience in a customer support or escalation-resolution role and possess a high school diploma or equivalent. Strong organizational skills and a customer-centric mindset are essential for success in this position. | The Customer Support Resolution Specialist provides exceptional support to customers and internal agents by resolving escalated issues with empathy, accuracy, and professionalism. This role focuses on identifying concerns, determining effective solutions, and ensuring timely follow-through to reinforce customer loyalty. Specialists are expected to de-escalate interactions, coach advocates, and serve as subject-matter experts within a fast-paced support environment. This position operates in a customer contact-center environment and requires consistent communication—written, verbal, and phone-based—with both internal and external stakeholders. What You’ll Bring to Bob’s At Bob’s Discount Furniture, we value the unique skills and experiences that each candidate brings. Success in this role is driven by strong customer-focused behaviors, problem-solving skills, coaching ability, and the capacity to thrive in a dynamic and fast-paced environment. Key Skills for Success Core Competencies & Expertise Issue Resolution & Escalation Handling Troubleshoots complex customer concerns and identifies the best course of action. Manages escalated inquiries with a high degree of accuracy and professionalism. Communication Excellence Strong written and verbal communication skills. Exceptional active listening skills to fully understand concerns. Skilled in de-escalation and empathetic dialogue. Customer Experience Focus Builds rapport quickly with customers and agents. Maintains a patient and customer-centric attitude throughout interactions. Demonstrates adaptability and flexibility in dynamic scenarios. Operational & Technical Proficiency Proficient with computers and call-center phone systems, including multi-line platforms. Strong time management and organizational skills. Ability to coach and develop customer advocates during live inquiries. Cross-Functional Collaboration Partners effectively with other Customer Support team members and cross-functional departments. Builds strong relationships with external partners, including vendors and media agencies. Provides support for department leadership and contributes to a positive team culture. Preferred Competencies & Skills Expert-level troubleshooting skills. Strong interpersonal and relationship-building ability. Ability to juggle multiple priorities with composure. Demonstrated ability to “roll up your sleeves” and take initiative in a fast-paced environment. Who We Are At Bob’s, we have fun, we love what we do, and we’re growing fast! As one of the leading omni-channel furniture retailers in the country with 200+ stores, we’re committed to creating a workplace that values skills-based hiring, diverse perspectives, and an inclusive culture where everyone can thrive. How We Will Support Your Success Benefits & Perks Competitive Medical, Dental, and Vision Insurance Generous paid time off including vacation, personal days, holidays, sick time, and your birthday! 401(k) Profit Sharing Plan with a generous company match Pet Insurance & employer-paid Life Insurance options Tuition reimbursement, on-demand learning & career progression Employee discount from Day 1 + exclusive partner discounts And so much more! Minimum Qualifications Experience: Minimum of 3 years in a customer support or escalation-resolution role. Education: High School Diploma or equivalent required. Strengths: Self-motivated and able to prioritize in a fast-moving environment. Detail-oriented with high accuracy in written documentation. Strong organizational skills and ability to manage multiple priorities. Customer-centric mindset with commitment to delivering a world-class experience. Physical Demands Prolonged periods of computer and phone use. Ability to work in a fast-paced contact-center environment. Occasional requirement to support special projects or department needs. Diversity Is a Core Value at Bob’s Bob’s Discount Furniture is committed to fostering a diverse and inclusive workplace. We value and respect each person’s unique background and experiences. We provide equal employment opportunities for all employees and applicants and maintain a workplace free from discrimination or harassment. Expected Base Pay Not Including Potential Commissions, Incentive, Bonus, etc. Opportunities: $20+/hour based on experience level It is policy of Bob’s Discount Furniture, Inc., to provide equal employment opportunity to all employees and applicants for employment. No person shall be discriminated against or harassed because of race, religion, color, sex, age, national origin, disability, pregnancy, citizenship, veteran or military status, or any other protected status in accordance with federal, state or local law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact talentacquistionteam@mybobs.com. This contact information is for accommodation requests only and cannot be used to inquire about the status of applications. Bob's Discount Furniture is an everyday value-priced furniture and bedding retailer expanding rapidly across the nation in the Northeast, Mid-Atlantic, Midwest and West Coast regions. No matter what you spend – whether $20 or $20,000, one standard applies to everyone. The company was founded in 1991 on the principle of providing unsurpassed values in the middle price range. Honesty and integrity are the hallmarks of the "Bob's Way" of doing business - a philosophy that applies to customer, co-worker, vendor and community relations. Bob’s truly values the contributions of every associate; therefore, along with opportunities for career growth we offer training, competitive compensation, outstanding benefits and a professional, fun, fast paced work environment. Our continued success has created exciting opportunities for our associates to enjoy truly rewarding careers. Our mission is to make quality and appealing furniture attainable for everyone and to bring integrity, transparency, and a little FUN to the furniture business. At Bob’s Discount Furniture, we have fun, we love what we do, and it shows in our expansive growth!
The Business Operations Analyst will support a consultative approach to understanding and solving complex problems faced by state and local education agencies. They will execute assigned tasks and partner with other teams to solve problems related to education case management, strategic planning, and data management. | A bachelor's degree or equivalent work experience is required along with 4+ years of relevant experience. The candidate should possess strong analytical skills and be able to interact with various levels of management and clients. | Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com. Our Education team offers consulting services and technology solutions to help schools, school districts, and state education agencies/ministries of education promote student success, improve programs and processes, and optimize financial resources. We work with clients to ensure all students have what they need to succeed. Services: Teaching Learning Solutions Data Systems IT Solutions Financial Solutions Equity in Education Equitable Education Recovery Services The Business Operations Analyst will take a client-centric view and support a consultative approach to understanding and solving complex problems faced by state and local education agencies. The successful candidate will be responsible for applying a structured approach to implementing solutions to problems that expand PCG’s impact in the states and regions they are working with. The Business Operations Analyst will execute assigned tasks and partner with other teams to solve problems related to education case management, strategic planning, data management and use. While a remote role, it is expected that the successful candidate will reside in the Mid Atlantic area and be able to travel as needed to meet with and support PCG teams. Duties and Responsibilities Provides analytical services and supports the development of project work products Evaluates client needs, plans and executes on delivery and implementation plans, and tests and troubleshoots final system setups Assists team in developing specifications and testing technical development tasks Assists external clients in the implementation of technical systems, software, or solutions Drafts updates to training manuals and other end-user documentation Assists end-users with support inquiries utilizing multiple platforms Coordinates with team if end-user inquiries need to be escalated Assists in conducting online and on-site trainings Uses database management systems to gather and analyze data Works within a team to accomplish other duties on projects to meet necessary deadlines Ensures quality work products are delivered to clients Exercises discretion and independent judgment Manages and builds upon team relationships Adheres to and supports project management approach and other PMO principles and practices Ensures communication among all key stakeholders Provides IT job duties which include Business and Technical Leadership, System Analysis, Code Development, Software Engineering, or other similarly skilled computer-related work as needed Required Skills Creative problem-solving ability and results-orientation Dedication to accomplishing goals and challenges presented by clients and management Ability to interact with various levels of management and clients Flexible, self-starter possessing intellectual curiosity Excellent oral presentation and written communication skills Solid organizational and time management skills Demonstrated expertise in all MS Office products Qualifications Bachelor’s degree or equivalent work experience required 4+ years of relevant experience Working Conditions Remote Office Setting Up to 25% travel required The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified. #LI #LI-KA1 Compensation: Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $66,800 -75,000. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. EEO Statement: Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in six Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com. Click here to access our privacy notice to California job applicants regarding the collection of personal information.
The Revenue Integrity Analyst will coordinate and perform day-to-day operational responsibilities of compliance programs, ensuring accurate charge capture and adherence to regulatory standards. This role will also support compliant net revenue realization while identifying and mitigating revenue leakage across the clinical enterprise. | An associate's degree is required, with a bachelor's or master's preferred. Candidates should have a minimum of 4 years of relevant experience in compliance or related areas, with strong knowledge in hospital coding and revenue cycle functions. | St. Jude Children's Research Hospital is seeking a dynamic and committed Revenue Integrity Analyst to join our Revenue Integrity Department. In this pivotal role, you will have the opportunity to make a meaningful impact by championing the integrity of charging processes - ensuring every step aligns and is in compliance with federal, state and payor requirements regarding billing for healthcare services. This position will serve as a trusted resource and strategic liaison between clinical charging and revenue cycle teams, ensuring accurate charge capture, thorough reconciliation, and adherence to regulatory, coding, and billing standards. Additionally, this role will support compliant net revenue realization while proactively identifying and mitigating revenue leakage across the clinical enterprise. This position may be open to remote consideration. If you are excited about this role, we encourage you to apply!.. Job Responsibilities: Coordinate and perform, with guidance, day-to-day operational responsibilities of assigned elements of compliance programs (e.g., governance, risk assessment, audit, corrective actions) within domain. Respond to, or escalate compliance-related questions and issues raised by cross-departmental stakeholders. Assist leaders within compliance domain with preparation of reports around work progress and identified areas of improvement. Assist compliance teams with institutional education and training, where applicable. As directed, execute tasks related to assessment and remediation of risks within compliance area including data gathering, analysis, and trending. Assist in clarification and implementation of compliance policies and standards for assigned teams/areas. Maintains regular and predictable attendance Performs other related duties as assigned in order to meet the goals and objectives of the department and institution Minimum Education and/or Training: Associate's degree in relevant field required. Bachelor's or Master's preferred. Minimum Experience: Minimum Requirement: 4+ years of relevant experience in compliance or related functional domain area. Experience Exception: Bachelor's degree and 2+ years of applicable experience in compliance or related functional domain area. Two (2) years of experience in professional and/or hospital charging, Chargemaster, audit, or related experience preferred. Strong knowledge and background in hospital/professional coding, demonstrating progressive experience within a healthcare organization desired. Working knowledge of hospital and/or professional revenue cycle functions preferred Epic end user experience preferred. Craneware end-user experience desired. Proven performance in earlier role. Licensure, Registration and/or Certification preferred: (LC: RN-TN) Current Tennessee State Board of Nursing license if primary residence is Tennessee or a Nurse Licensure non-Compact state preferred. (LC: RN-ARK or RN-MISS) Current State Board of Nursing license in the state of primary residence if the state is a Nurse Licensure Compact state preferred. Coding Certification through AAPC or AHIMA in one of the following preferred: (CNA) Certified Nurse Auditor, (CCA) Certified Coding Associate, (CPC) Certified Professional Coder, (COC Certified Outpatient Coder, (CIC) Certified Inpatient Coder, (RCC) Radiology Certified Coder, (CCS) Certified Coding Specialist. Other credentials preferred: Certified Pharmacy Technician (CPhT), Radiology Technologist (RT) Compensation In recognition of certain U.S. state and municipal pay transparency laws, St. Jude is including a reasonable estimate of the compensation range for this role. This is an estimate offered in good faith and a specific salary offer takes into account factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. It is not typical for an individual to be hired at or near the top of the salary range and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current salary range is $65,520 - $114,400 per year for the role of Revenue Integrity Analyst. Explore our exceptional benefits! St. Jude is an Equal Opportunity Employer No Search Firms St. Jude Children's Research Hospital does not accept unsolicited assistance from search firms for employment opportunities. Please do not call or email. All resumes submitted by search firms to any employee or other representative at St. Jude via email, the internet or in any form and/or method without a valid written search agreement in place and approved by HR will result in no fee being paid in the event the candidate is hired by St. Jude.
Lead product lifecycle management by translating customer insights into strategic priorities, guiding cross-functional teams, and ensuring product releases deliver measurable value. | Bachelor's degree and 7+ years as Product Manager or Owner, strong Agile and SDLC knowledge, healthcare/pharma experience preferred, excellent communication and leadership skills. | This position is posted by Jobgether on behalf of a partner company. We are currently looking for a Product Manager III – GPO Customer Insights in United States. In this role, you will lead a major product or suite of products within a broader solution ecosystem, serving as the primary advocate for customer needs across the entire lifecycle. You will transform customer insights into strategic priorities, build a clear product vision, and guide cross-functional teams through feature development and delivery. Partnering closely with engineering, commercial teams, and leadership, you will define roadmaps, prioritize initiatives, and ensure every product release delivers measurable value. This position requires both strategic thinking and hands-on leadership, with a focus on innovation, market alignment, and user experience. You will act as a key influencer across the organization, driving product excellence and ensuring solutions support evolving industry trends. Accountabilities: • Drive business value by owning a robust, prioritized, and strategically sequenced product roadmap. • Act as the Voice of the Customer, engaging continuously with users to identify unmet needs, pain points, and opportunities for innovation. • Use customer feedback, data, and intuition to inform decisions, improve user experience, and guide feature prioritization. • Lead end-to-end delivery of enhancements, ensuring solutions meet stakeholder needs and align with broader business objectives. • Own go-to-market strategies for each release, including segmentation, communication, timing, and stakeholder readiness. • Collaborate with leadership to align product direction with cross-product roadmaps and solution-wide strategies. • Partner closely with sales, marketing, customer service, and support teams to champion product adoption and performance. • Engage with customers frequently to gather insights, validate requirements, and demonstrate new functionality. • Analyze competitor products and market trends to strengthen solution relevance, particularly in healthcare and value-based care initiatives. • Mentor team members, contribute to Agile best practices, and provide leadership across all aspects of product development. • Perform additional duties to support organizational and strategic needs. • Bachelor’s degree in healthcare, IT, computer science, business administration, or related fields. • At least seven years of progressively responsible experience as a Product Manager or Product Owner. • Strong understanding of business process modeling, SDLC, and Agile methodologies. • Experience in healthcare or pharmaceutical industries is a strong advantage. • Ability to collaborate effectively with cross-functional teams and influence without formal authority. • Excellent communication skills for interacting with leadership, engineers, analysts, and end users. • Strong analytical, problem-solving, planning, and organizational abilities with impeccable attention to detail. • Demonstrated success using customer insights and market data to inform strategy and drive measurable outcomes. • Skilled in discovery, active listening, and translating complex needs into actionable product direction. • Comfortable navigating ambiguity, escalating issues appropriately, and maintaining accountability within Agile teams. • Competitive salary range of 124,000 to 190,850, adjusted based on geographic location. • Medical, dental, and vision insurance with comprehensive wellness support. • Programs for working families, including backup dependent care, adoption assistance, infertility coverage, and family building support. • Behavioral health support, paid parental leave, and paid caregiver leave. • Professional development opportunities, mentorship programs, training courses, and employee resource groups. • Opportunities for volunteering, community involvement, and ongoing personal growth. Jobgether is a Talent Matching Platform that partners with companies worldwide to efficiently connect top talent with the right opportunities through AI-driven job matching. When you apply, your profile goes through our AI-powered screening process designed to identify top talent efficiently and fairly. 🔍 Our AI evaluates your CV and LinkedIn profile thoroughly, analyzing your skills, experience and achievements. 📊 It compares your profile to the job’s core requirements and past success factors to determine your match score. 🎯 Based on this analysis, we automatically shortlist the 3 candidates with the highest match to the role. 🧠 When necessary, our human team may perform an additional manual review to ensure no strong profile is missed. The process is transparent, skills-based, and free of bias — focusing solely on your fit for the role. Once the shortlist is completed, we share it directly with the company that owns the job opening. The final decision and next steps, such as interviews or additional assessments, are then made by their internal hiring team. Thank you for your interest! #LI-CL1
Lead and shape customer experience journeys by leveraging insights, design thinking, and agile methods to improve end-to-end customer journeys and align with enterprise strategy. | 6+ years in cross-functional corporate roles with 2+ years in customer insights or related fields, experience with customer journey mapping, design thinking, and ability to collaborate with leadership and stakeholders. | External candidates: In order for your application to be correctly processed please sign-in before you apply Internal candidates: Please go to Workday and click "Find Jobs" link under Career Thank you for considering opportunities with us! Job Title Customer Experience Journey Owner - Remote Requisition Number R7471 Customer Experience Journey Owner - Remote (Open) Location Arizona - Home Teleworkers Additional Locations Alabama - Home Teleworkers, Alabama - Home Teleworkers, Arkansas - Home Teleworkers, California - Home Teleworkers, Colorado - Home Teleworkers, Connecticut - Home Teleworkers, Delaware - Home Teleworker, District of Columbia - Home Teleworkers, Florida - Home Teleworkers, Georgia - Home Teleworkers, Idaho - Home Teleworkers, Illinois - Home Teleworkers, Indiana - Home Teleworkers, Iowa - Home Teleworkers, Kansas - Home Teleworker, Kentucky - Home Teleworkers, Louisiana - Home Teleworkers, Maine Home Teleworkers, Maryland - Home Teleworkers, Massachusetts - Home Teleworkers, Michigan - Home Teleworkers, Minnesota - Home Teleworkers, Mississippi - Home Teleworker, Missouri - Home Teleworker, Montana - Home Teleworkers {+ 20 more} Job Information We, here at CSAA IG are one of the top personal lines property and casualty insurance groups in the U.S. Our employees proudly live our core beliefs and fulfill our enduring purpose to help members prevent, prepare for and recover from life's uncertainties, and we're proud of the culture we create together. As we commit to progress over perfection, we recognize that every day is an opportunity to be innovative and adaptable. We hire good people for a brighter tomorrow. We are actively hiring for a Customer Experience Journey Owner! *We are open to levels III - IV for this role, dependent upon experience. Your Role: The Customer Experience Journey Owner will leverage a variety of skills and tools to maintain a purposeful and cohesive overarching customer experience for AAA Insurance. The role, which will report to the Customer Experience leader, will actively drive and shape customer experience by leveraging design thinking, lean startup and agile methodologies to transform customer insights into actionable recommendations, ultimately designing customer centric experiences that drive continuous improvement in the end-to-end customer journey. A successful incumbent in this role will consult throughout the organization to address business problems using a customer lens, advocating for the customer by leveraging customer journey maps, coordinating analysis, interpreting insights and negotiating with key stakeholders (including C-suite and partner club leadership) to define, raise awareness of and advance the customer experience and in support of the enterprise strategy. This individual will need to identify and align the contribution of customer journey programs to financials by applying business acumen, improvement methods, tools and techniques to collaboratively construct recommendations from ideation to full scale implementation. This individual may additionally be asked to lead/coach a matrixed team to transform customer insights into actionable ideas in support of enterprise strategy. Your work: Define, raise awareness, and advance the customer journey(s) and opportunities to enhance the customer experience across the organization. Understand and champion living customer journey map(s), dashboards, and related data and models. Develop and maintain library of customer experience artifacts, including customer journey maps and experience maps and jobs to be done wireframes Ensure assigned end-to-end journey(s) and programs are in alignment with enterprise strategy and best practices in CX. Continuously gather customer feedback, market insights, and industry trends to refine and enhance end-to-end experiences. Develop and maintain a thorough understanding of the company’s business plan, key business drivers and stakeholders, and new and ongoing initiatives. Assist in identifying and obtaining needed tools, training, resources, and best practices from outside the company to enhance customer experience function. Track program contributions to relevant KPIs such as net promoter score, retention, growth and expense savings. Provide insights to initiative and project owners as requested. Leverages principles of design thinking to assist in developing and generating ideas that enhance the customer experience and alleviate customer pain points Collaborate with project leads as needed. Monitor market research and industry trends, commission new research, coordinate data analysis, interpret insights, and use data to provide strategic direction for initiatives. Assist in supporting CX Design Lab, an internal, solutions-based effort focused on generating ideas that enhance the customer experience and alleviate customer pain points. Required Experience, Education and Skills Bachelor's degree in related area or an equivalent combination of education and experience 6+ years working in cross-functional teams in corporate settings (in disciplines such as product management/development, corporate strategy, marketing strategy, or management consulting) 2+years of experience in discipline(s) such as customer insights, CX design, product management/development, marketing strategy or related field What would make us excited about you? Experience working in a B2B2C environment Experience in insurance, financial services or other regulated industries Expertise in customer experience business environment Industry-acknowledged credentials, education and/or practical experience in Design Thinking and/or Agile Actively shapes our company culture (e.g., supporting employee resource groups, mentoring employees, volunteering, joining cross-functional projects) Champions our cultural norms (e.g., willing to have cameras when it matters: helping onboard new team members, building relationships, etc.) Demonstrates a company ownership mindset, thinking beyond boundaries of their own area Travels as needed for role, including divisional / team meetings and other in-person meetings Fulfills business needs, which may include investing extra time, helping other teams, etc Let’s keep working together Submit your application to be considered. If reasonable accommodation is needed to participate in the job application or interview process please contact TalentAcquisition@csaa.com. See benefits offered: https://careers.csaa-insurance.aaa.com/us/en/benefits Please note, hourly or salary compensation, or the range of hourly or salary compensation available for a position may vary by location. We reserve the right to amend these benefits at any time and actual compensation will be determined at time of offer. As part of our core beliefs, we are committed to supporting inclusion and diversity. We actively celebrate colleagues’ different abilities, sexual orientation, ethnicity, and gender. Everyone is welcome and supported in their development at all stages in their journey here. We are always recruiting, retaining, and promoting a diverse mix of colleagues who are representative of the U.S. workforce. The diversity of our team fosters a broad range of ideas and enables us to design and deliver a wide array of products to meet customers’ evolving needs. Must have authorization to work indefinitely in the US. CSAA Insurance Group is an equal opportunity employer. . About CSAA Insurance Group CSAA Insurance Group, a AAA insurer, offers automobile, homeowners and other personal lines of insurance to AAA members through AAA clubs in 23 states and the District of Columbia. Founded in 1914, the company has been rated “A” or better by A.M. Best for more than 90 years, and is one of the top personal lines property casualty insurance groups in the United States, according to the National Association of Insurance Commissioners. Headquartered in Walnut Creek, California, we have more than 3,800 employees located primarily in Arizona, California, Colorado, Nevada, New Jersey, and Oklahoma. Guided by the mission to create AAA members for life by fulfilling our promise to be there when they need us, our employees are deeply committed to building relationships and exceptional service. We are proud of our values-based culture and are frequently recognized as a leader in employee professional development, corporate responsibility, diversity and wellness. We are “A community that works.” Top 100 for Leadership Development in Leadership Excellence magazine Perfect score in the Human Rights Campaign’s corporate equality index Gold-Level Fit-Friendly Award from the American Heart Association Repeatedly one of 50 most community-minded companies in the U.S. by Points of Light For more information on CSAA Insurance Group, please visit www.csaa-insurance.aaa.com About AAA The American Automobile Association (AAA) is a federation of approximately 40 automobile clubs serving more than 56 million members. The auto clubs provide a range of services, including emergency roadside service, remote battery delivery and selected DMV services to its members. The AAA Federation owns and manages the AAA brand, licensing the AAA brand to member clubs. In 2011, CSAA Insurance Group separated from the AAA of Northern California, Nevada and Utah club, reflecting its coast-to-coast operations. Under its brand license with the AAA Federation, CSAA Insurance Group has the rights to call itself “a AAA insurer,” to sell “AAA Insurance” and to use the AAA logo. The AAA logo is one of the most recognized brands in the country, providing member clubs and CSAA Insurance Group with immediate recognition and credibility. For more information on AAA, please visit www.aaa.com
The Regional Account Manager will manage assigned accounts to create value through technical service and identify new product opportunities. They will also expand market penetration and provide consultative sales solutions to customers and distributors in their region. | Candidates must have a high school diploma and at least 3 years of experience in B2B sales. A valid driver's license and the ability to travel up to 40% are also required. | Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 69 manufacturing facilities strategically located around the globe and employs a team of over 16,100 professionals in 130 countries across six continents. Solenis is a 2024 US Best Managed Company, recognized fouryears in a row. For more information about Solenis, please visit www.solenis.com. Exempt, Grade 15 Sales Incentive Program (SIP) eligible GENERAL SCOPE Manages an assigned account, or group of accounts, with the primary responsibility to create value for the assigned customers through the technical service they provide; and identifying new product opportunities and selling to existing customers. A Sales Service Professional’s sole focus is to maintain revenue, price capture and to improve gross profit. A Sales Service Professional may work on attaining new business where appropriate, but that is not their primary assignment or job responsibility. KNOWLEDGE Normally top-level jobs requiring considerable knowledge of the job. Complete acquaintance with and understanding of the general aspects and technical phases of the job and their practical applications to problems and situations ordinarily encountered. JOB COMPLEXITY Independently performs non-routine and moderately complex assignments. Researches assignments, processes, and analyzes data and may develop recommendations. Competently uses computers and other systems to access, maintain, and manipulate data. May provide leadership, direction to lower level employees. In technical or production positions, may determine methods, operations, sequences; develops and/or modifies products and equipment to requirements. IMPACT Impact may affect work of others and potentially, if not caught, at section level. Contributes to and supports the completion of major organization activity. Erroneous work would have negative impact. We are looking for a Sales Manager to join our TASKI team in the North Carolina! What You'll Do Expand market penetration for assigned regions and/or targeted customers Identify new customers and opportunities within the region and grow business while reinforcing TASKI and NSS brands. Provide consultative sales and solutions to customers, Diversey sector teams and distributors in their region. Maintain a high level of personal knowledge in respect to TASKI equipment, and product usage through continuous training methods as provided by the company. Schedule and conduct demonstrations, both remotely and at customer sites. Maintain a fleet of demonstration machines. Assist in new equipment installations to customers, in order to properly finalize the sales cycle. Implement successful launches of new TASKI Innovations. Coordinate and support industry trade shows and events. Ensures adherence to budget, spending, and Diversey programs. Works closely with Diversey and Solenis teams (ie Corporate Accounts, Regional Marketing, Pricing, and Applications) to understand business requirements and market needs. Establish, maintain and prioritize an accurate and current sales funnel in Salesforce. What You'll Bring High School diploma or equivalent 3+ years of experience in B2B sales Possess a valid Driver’s License with a good driving record. Comfortability operating vehicles with a trailer in tow. Ability to travel up to 40%. Professional attitude and be self-motivated/directed. Documented time management, communication skills, decision making, interpersonal, computer and organizational skills. Computer technology experience – Email, Excel, Word, Power Point, Salesforce, Various Apps/Portals Ability to work cross functionally to achieve company goals. Physical Requirements: Agility to lift objects up to 35lbs. Perks! Competitive health + wellness benefit plan Continuous professional development with many opportunities for growth! Recharge with 15 days of paid time off Competitive Salary and bonuses We understand that candidates will not meet every single desired qualification. If your experience looks a little different from what we’ve identified and you think you can bring value to the role, we’d love to learn more about you. At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation, comprehensive benefits which include medical, dental, vision & 401K, and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or the field, consider joining our team. Solenis is proud to be an Equal Opportunity Affirmative Action Employer, including Minorities / Women/ Veterans / Disabled. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Should you require assistance in applying to this opportunity, please reach out to Solenis Talent Acquisition at talentacquisition@solenis.com The expected compensation range for this position is between $83,500.00 and $139,100.00 plus discretionary bonuses. The exact compensation may vary based on your skills, experience and other factors permitted by law. At Solenis, we understand that our greatest asset is our people. That is why we offer competitive compensation; comprehensive benefits, including medical, dental and vision insurance and a 401(k) plan; and numerous opportunities for professional growth and development. So, if you are interested in working for a world-class company and enjoy solving complex challenges, whether in the lab or in the field, consider joining our team. Solenis is proud to be an equal opportunity and affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin or protected veteran status and will not be discriminated against on the basis of disability. Not seeing a role that best fits your career goals? Introduce yourself to our Talent Acquisition team with a brief note on how you believe you can best apply your skills and bring value to Solenis. Solenis is a leading global producer of specialty chemicals focused on delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, the company’s product portfolio includes a broad array of water treatment chemistries, process aids, functional additives, and cleaners and disinfectants, as well as state-of-the-art monitoring and control systems. These technologies are used by customers to improve operational efficiencies, enhance product quality, protect plant assets, minimize environmental impact, and create cleaner and safer environments. Headquartered in Wilmington, Delaware, the company has 71 manufacturing facilities strategically located around the globe and employs a team of over 15,400 professionals in 130 countries across six continents. Solenis is a 2023 US Best Managed Company.
The Clinical Specialist will be responsible for case planning, case support coverage, and product pull-through throughout the designated territory. They will promote Vascular products through education, service, and training of customers in the hospital setting. | A Bachelor’s degree or equivalent combination of education and experience is required, along with 2-5+ years of related work experience. The candidate must also be able to travel 50% within the assigned region. | Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 114,000 colleagues serve people in more than 160 countries. JOB DESCRIPTION: Working at Abbott At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You’ll also have access to: Career development with an international company where you can grow the career you dream of. Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year. An excellent retirement savings plan with high employer contribution Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor’s degree. A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune. A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists. The Opportunity This is a field-based position, supporting Abbott’s Vascular division. Abbott Vascular provides innovative, minimally invasive and cost-effective products for treatment of vascular disease. Our extensive portfolio includes drug-eluting stents, guide wires, balloon dilatation catheters, imaging catheters and software, vessel closure devices, peripheral stents, thrombectomy catheters and atherectomy devices. We currently have an opportunity for a Clinical Specialist, Vessel Closure, in West Texas. The Clinical Specialist will primarily be responsible for case planning, case support coverage, and product pull- through throughout the designated territory, and throughout the Region as needed. The Clinical Specialist will promote Vascular products through education, service and training of customers in the hospital setting. The Clinical Specialist will provide clinical education and sales support in order to assist in achieving projected sales goals, increasing sales revenues within assigned product lines, and increasing market share. This position will have a heavy focus on Vessel Closure. What You’ll Work On Serves as the technical procedure and product expert in support of case coverage in the hospital setting. Focuses on Electrophysiologists and Interventional Cardiologists and hospital staff to support the complete Vessel Closure portfolio including small and large bore arterial, venous, and future product releases. Meet with existing and potential customers (e.g., physicians, physician office groups at hospitals) to identify their clinical needs, goals, and constraints related to patient care and to discuss and demonstrate how Vascular products can help them to achieve their goals. Develop relationships with hospital personnel; make new contacts in hospital departments; identify key decision makers. Serve as primary resource for clinical support in case coverage, troubleshooting and in-service education for company products. Educate customers on the merits and proper clinical usage of company products by giving presentations and demonstrations using a wide variety of formats and platforms (e.g., slides, transparencies, manuals) to keep all customers abreast of the latest product, therapy, and technology developments and current items of interest in the industry. Attend clinical procedures in the Cardiac Cath Lab, Interventional Radiology Lab, and Operating Room to ensure customer and patient success with Vascular products. Respond to customer needs and complaints regarding products and service by developing creative and feasible solutions or working with other related personnel (e.g., sales, clinical research, marketing, product development) to develop optimal solutions. Support the broader Region as needed with case support in addition to defined territory. Required Qualifications Bachelor’s degree or equivalent combination of education and experience 2-5+ years of related work experience Ability to travel 50% within assigned region Preferred Qualifications Patient interaction experience within a lab/operating room environment Relevant Technical Certification Apply Now Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life. Abbott is an Equal Opportunity Employer, committed to employee diversity. Connect with us at www.abbott.com, on Facebook at www.facebook.com/Abbott and on Twitter @AbbottNews. The base pay for this position is $60,000.00 – $120,000.00 In specific locations, the pay range may vary from the range posted. JOB FAMILY: Sales Force DIVISION: AVD Vascular LOCATION: United States of America : Remote ADDITIONAL LOCATIONS: WORK SHIFT: Standard TRAVEL: Yes, 50 % of the Time MEDICAL SURVEILLANCE: Not Applicable SIGNIFICANT WORK ACTIVITIES: Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Driving a personal auto or company car or truck, or a powered piece of material handling equipment, Keyboard use (greater or equal to 50% of the workday) Abbott is an Equal Opportunity Employer of Minorities/Women/Individuals with Disabilities/Protected Veterans. EEO is the Law link - English: http://webstorage.abbott.com/common/External/EEO_English.pdf EEO is the Law link - Espanol: http://webstorage.abbott.com/common/External/EEO_Spanish.pdf Abbott is about the power of health. For more than 135 years, Abbott has been helping people reach their potential — because better health allows people and communities to achieve more. With a diverse, global network serving customers in more than 160 countries, we create new solutions — across the spectrum of health, around the world, for all stages of life. Whether it’s next-generation diagnostics, life-changing devices, science-based nutrition, or novel reformulations, we are advancing some of the most innovative and revolutionary technologies in healthcare, helping people live their best lives through better health. The people of Abbott come to work each day with relentless energy, enthusiasm and a promise to enhance the health and well-being of millions of people. They push the boundaries to help manage and treat some of life’s greatest health challenges. We invite you to explore opportunities at Abbott, to see if your talents and career aspirations may fit with our openings. An equal opportunity employer, Abbott welcomes and encourages diversity in our workforce. Follow Us: Facebook LinkedIn YouTube Twitter
The Data Analyst will participate in multiple projects focused on preparing and understanding data for predictive modeling and machine learning. Responsibilities include data interrogation, exploratory data analysis, dataset creation, and collaboration with other staff to solve problems and develop innovative approaches. | Candidates should have a Bachelor's or Master's degree or equivalent industry experience, along with a passion for solving complex data problems. A minimum of 7 years of relevant experience and deep knowledge of Guidewire PolicyCenter and ClaimCenter configurations is required. | Summary Ready for a new challenge? Join Guidewire as a Data Analyst! We are building a new team to take advantage of our market leading position and access to data to build advanced predictive models and variables to drive the next generation of growth in the P&C insurance market. This is an opportunity to come on board early and shape our direction and have a broad impact on the insurance industry. Job Description Responsibilities Participate in multiple simultaneous projects with a focus on preparing and understanding data needed for predictive modeling and machine learning projects. Includes: Data interrogation, exploratory data analysis, profiling, and reconciliation Dataset creation and revision based on product manager and data scientist/actuarial input Data harmonization across multiple customers Feature creation and initial testing Data reporting Work collaboratively with other staff including product managers, data scientists, other data analysts, architects to solve problems, develop innovative approaches, and provide project status Research data issues and drive understanding of how data is created and updated from both ClaimCenter and PolicyCenter configurations. Create and manage data assets, data harmonization, and code with a focus on simplicity, scalability, reusability, and clear documentation Additional work assignments not related to specific project work such as new feature development, external data research, providing user feedback on new products and tools under development At Guidewire, we foster a culture of curiosity, innovation, and responsible use of AI—empowering our teams to continuously leverage emerging technologies and data-driven insights to enhance productivity and outcomes. Qualifications Bachelors or Masters degree or equivalent industry experience Passion for solving complex data problems 7+ years of relevant experience Deep experience with Guidewire PolicyCenter and ClaimCenter configuration and data Deep experience with multiple US/Canadian P&C standard lines of business Expert data profiling and analysis skills including basic statistical analysis Hands on experience building modeling datasets for predictive modeling Expert SQL skills, including advanced functions, table design, view creation, stored procedure and script design and coding, general performance tuning Experience with P&C policy administration and claims processing concepts Proficiency with Excel and Google sheets Experience with DBT Exposure to and understanding of NLP and other ML techniques Experience and skill in communicating insights derived from data to both technical and non-technical personnel Ability to plan and carry out projects with minimal direction Self-motivated and detail-oriented with desire to solve problems Demonstrated ability to embrace AI and apply it to your role as well as use data-driven insights to drive innovation, productivity, and continuous improvement. The US base salary range for this full-time position is $124,000 - $186,000 . Your base pay will depend on your experience, skills, education, training, and location among other factors. All full-time positions or part-time roles working 30 hours or more a week at Guidewire are eligible for benefits that support their health and well-being including health, dental, and vision insurance, paid time off, and a company sponsored retirement plan. In addition, some roles may be eligible for the annual company bonus plan, commissions, and/or long term incentive awards which are contingent on a variety of factors including, but not limited to, company and employee performance. Disability Accommodations and Guidewire’s Appeals Process. Guidewire provides accommodations to the hiring process to create a fair opportunity for candidates with disabilities to contend for open positions. Accommodation requests should be directed to Accommodations@guidewire.com. If things do not go as hoped, we invite you to use our appeals process. Guidewire promises to independently review any denied accommodation and any decision not to offer you the position. The appeals process is the same in either case. Within five business days of receiving a notice of denial of an accommodation, or receiving a notice of your non-selection for a vacancy, e-mail Accommodations@guidewire.com to make an appeal. Guidewire will assign a new decision-maker to review the request and/or hiring decision, who will then notify you in writing of a decision within 10 business days. About Guidewire Guidewire is the platform P&C insurers trust to engage, innovate, and grow efficiently. We combine digital, core, analytics, and AI to deliver our platform as a cloud service. More than 540+ insurers in 40 countries, from new ventures to the largest and most complex in the world, run on Guidewire. As a partner to our customers, we continually evolve to enable their success. We are proud of our unparalleled implementation track record with 1600+ successful projects, supported by the largest R&D team and partner ecosystem in the industry. Our Marketplace provides hundreds of applications that accelerate integration, localization, and innovation. For more information, please visit www.guidewire.com and follow us on Twitter: @Guidewire_PandC. Guidewire Software, Inc. is proud to be an equal opportunity and affirmative action employer. We are committed to an inclusive workplace, and believe that a diversity of perspectives, abilities, and cultures is a key to our success. Qualified applicants will receive consideration without regard to race, color, ancestry, religion, sex, national origin, citizenship, marital status, age, sexual orientation, gender identity, gender expression, veteran status, or disability. All offers are contingent upon passing a criminal history and other background checks where it's applicable to the position. We’re an extraordinary blend of hungry self-starters, intrepid explorers, brainy experts, and loyal allies. Combine all of this, and we make a glorious success story, loaded with down-to-earth, helpful, and passionate people, all on the journey of cloud innovation and best in class technology. Guidewire’s an adventure—and it’s yours for the taking. At Guidewire, we are utterly committed to customer success. We combine digital, core, analytics, and AI to deliver our platform as a cloud service to the P&C Insurance industry. And with the largest R&D team, services team, and partner ecosystem in the industry, we continually evolve and innovate to meet our customers’ needs. We put our values of Integrity, Rationality, and Collegiality first, harboring a culture of honesty and openness that our people never want to lose. And we each bring a little quirkiness—and a little genius—to the table. As the landscape of our industry continues to shift, we respond with flexibility and skill. We’re braving uncharted territory, pushing past the conventional with our products, partners, and people.
The Associate Operations Director will collaborate with various directors to manage financial performance metrics and oversee startup operations within the region. They will also support site leadership and enhance operational integration to ensure high-quality patient care. | A bachelor's degree in business or healthcare is required, along with at least five years of relevant experience and three years in project or operations management. Strong analytical skills and the ability to lead teams within complex healthcare systems are essential. | Remote, Nationwide – Seeking Associate Operations Director Everybody Has A Role To Play In Transforming Healthcare At Vituity you are part of a larger team that is driven by our purpose to improve lives. We are dedicated to transforming healthcare through our culture by working together to tackle healthcare’s most pressing challenges from the inside. Join the Vituity Team. At Vituity we’ve cultivated an environment where passion thrives, and success comes through shared purpose. We were founded in a culture that values team accomplishments more than individual achievements, an approach we call “culture of brilliance.” Together, we leverage our strengths and experiences to make a positive impact in our local communities. We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done. Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year. With Vituity, if you ever need to move, you can take your job with you. The Opportunity Collaborate with the Regional Director(s), National Physician Director(s), or Physician Lead(s) on proformas, contract negotiations, and amendments. Coordinate new startup operations within the region. Monitor and manage site financial performance metrics to ensure profitability. Assess the financial and operational impact of staffing changes, including locums and ambassadors. Support financial forecasting and drive optimal financial performance. Coach Site Management Teams (SMT) to ensure compliance with metrics and incentive targets to support regional success. Oversee invoicing for contract stipends and compensation, collaborating with Accounts Receivable, Business Analyst, and the Operations Manager on tracking, forecasting, and collections. Facilitate cross-departmental integration and communication, ensuring alignment across startup processes, quality, and finance. Partner with the Regional Director(s), National Physician Director(s), or Physician Lead(s) and SMT to implement scalable processes to improve financial performance, quality, and data management. Partner with the Regional Director(s), National Physician Director(s), or Physician Lead(s) to review site performance, address issues, and optimize practices for profitability. Identify, escalate, and address operational or financial issues as needed. Monitor and Improve Performance: Oversee operational efficiency, financial metrics, and contract compliance across the region. Support Site Leadership: Collaborate with the Regional Director(s), National Physician Director(s), or Physician Lead(s) and site leadership to optimize site operations and ensure high-quality patient care. Enhance Operational Integration: Identify and implement opportunities for better alignment across practice lines. Onboarding & Development: Support onboarding programs for new Medical Directors (MDs) to ensure a smooth transition. Liaison & Stakeholder Engagement: Serve as a key connection between Vituity sites, hospital leaders, and physician site leaders to drive strategic initiatives. Cross-Team Collaboration: Partner with Vituity Operations teams to align resources and achieve performance goals. Coordinate Regional Startups: Assist the Regional Director(s), National Physician Director(s), or Physician Lead(s) in startup processes and site launches. Process & Solution Development: Design and implement scalable solutions to enhance site quality, financial performance, and data management. Strategic Insight & Research: Conduct regional and site-level assessments to identify and address operational needs. Business & Technical Translation: business needs and collaborate with technical teams to translate them into actionable solutions. Subject Matter Expertise: Provide guidance on quality, finance, and data-driven decision-making. C-Suite Relationship Management: Build and maintain strong executive relationships within the region. Meeting Participation: Contribute to regional discussions and strategy meetings. Central Services Coordination: Work with central services departments to streamline processes and improve efficiency. Performance & Contract Retention: Ensure site performance, contract stability, and CEO satisfaction. Year 1 Deliverables: Oversee implementation and execution of Year 1 objectives to ensure timely completion. Project Management & Best Practices: Lead complex regional initiatives and implement best practices across sites. Process Optimization: Identify common needs across sites and streamline processes for efficiency and scalability. Strategic Advising: Support the Regional Director(s), National Physician Director(s), or Physician Lead(s) in leveraging Vituity resources to implement key products and services. Project Execution: Ensure timely and effective execution of initiatives that drive operational success. Risk & Resource Management: Utilize formal tools and processes to manage budgets, resources, risks, and change initiatives. Reporting & Insights: Develop and present reports, dashboards, and project updates to leadership and stakeholders. Cross-Functional Coordination: Collaborative with CIT to organize and facilitate pre- and post-go-live meetings for seamless transitions. Financial & Quality Incentives: Assist in designing and executing incentive structures to drive financial and quality outcomes. Leadership Transition Support: Facilitate physician leadership and senior management team (SMT) transitions as needed. Health System Alignment: Develop scalable processes in partnership with health systems stakeholders to ensure alignment with organizational goals. Onboarding & Best Practices: Support resource allocation and the onboarding of Practice Administrators, ensuring adherence to best practices. Required Experience and Competencies Bachelor’s degree in business, healthcare, or a related field required. At least five (5) years of relevant experience required. At least three (3) years of experience in project and/or operations management required. Strong background in healthcare operations, contract management, and financial performance oversight required. Proven ability to lead teams, mentor staff, and collaborate with cross-functional site leaders within complex healthcare systems required. Strong analytical abilities with proficiency in MS Office and Business Intelligence tools required. Experience driving financial performance and achieving targets required. Effective written, verbal, and presentation skills for engaging stakeholders, including hospital executives and external partners required. Ability to manage multiple projects efficiently while supporting high-impact initiatives required. Master’s degree in business or healthcare sciences preferred. Strong ability to interpret complex financial data and extract business insights preferred. Experience driving best practices, managing change, and leading teams effectively preferred. Creativity in developing solutions, with strong critical thinking and analytical skills preferred. High self-awareness and ability to build and manage relationships effectively preferred. Proven ability to take initiative and work with minimal supervision in a remote environment preferred. Strong planning and organizational skills to enhance productivity and efficiency preferred. Lean training and experience in process improvement methodologies to enhance operational efficiency preferred. The Community Even when you are working remotely, you are an important part of the Vituity Community. We offer plenty of opportunities to engage with other Vitans through a variety of virtual meet-and-greets, events and seminars. Monthly wellness events and programs such as yoga, HIIT classes, and more Trainings to help support and advance your professional growth Team building activities such as virtual scavenger hunts and holiday celebrations Flexible work hours Opportunities to attend Vituity community events including LGBTQ+ History, Día de los Muertos Celebration, Money Management/Money Relationship, and more Benefits & Beyond* Vituity cares about the whole you. With our comprehensive compensation and benefits package, we are mindful of what matters most, and support your needs of today and your plans for the future. Superior health plan options Dental, Vision, HSA/FSA, Life and AD&D coverage, and more Top Tier 401(k) retirement savings plans that offers a $1.20 match for every dollar up to 6% Outstanding Paid Time Off: 3-4 weeks’ vacation, Paid holidays, Sabbatical Student Loan Refinancing Discounts Professional and Career Development Program EAP, travel assistance, and identify theft included Wellness program Purpose-driven culture focused on improving the lives of our patients, communities, and employees We are excited to share the base salary range for this position is $117,110 - $149,315 exclusive of fringe benefits or potential bonuses. This position is also eligible to participate in our annual corporate Success Sharing bonus program, which is based on the company’s annual performance. If you are hired at Vituity, your final base salary compensation will be determined based on factors such as skills, education, and/or experience. We believe in the importance of pay equity and consider internal equity of our current team members as a part of any final offer. Please speak with a recruiter for more details. We are unified around the common purpose of transforming healthcare to improve lives and we believe everyone has a role to play in that. When we work together across sites and specialties as an integrated healthcare team, we exceed the expectations of our patients and the hospitals and clinics we work in. If you are looking to make a difference, from clinical to corporate, Vituity is the place to do it. Come grow with us. Vituity does not discriminate against any person on the basis of race, creed, color, religion, gender, sexual orientation, gender identity/expression, national origin, disability, age, genetic information (including family medical history), veteran status, marital status, pregnancy or related condition, or any other basis protected by law. Vituity is committed to complying with all applicable national, state and local laws pertaining to nondiscrimination and equal opportunity. *Benefits for part-time and per diem vary. Please speak to a recruiter for more information. Applicants only. No agencies please.