Public Consulting Group

Supports client system inquiries, analyzes data, and develops documentation for training and process improvement. | Bachelor's degree and 2-3 years office or client service experience, proficiency in MS Office, strong communication and analytical skills. | Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com. Engagement Operations – Training Specialist This role is focused on supporting the training needs of our School-Based Services. A successful candidate in this role will demonstrate the capacity for developing training content, facilitating school-based Medicaid program concepts and being a key contributor to the development of a national training program for school-based Medicaid work across all states and the clients we support. The candidate will collaborate with key internal stakeholders on the development and facilitation of training content. The ideal candidate should be reflective, innovative, curious, entrepreneurial, solutions-oriented and have a passion for continuous improvement to empower clients and coordinators on optimizing program knowledge. Duties and Responsibilities Manages client customer service requests via email and telephone regarding PCG systems, time studies, cost reports, and related processes and respond in a timely and professional manner. Produces monthly and quarterly reports based on systems data to meet client and team deliverables. Coordinates with client contacts and business team to collect roster data and perform monthly and quarterly system updates related to time study processes. Analyzes monthly and quarter time study results and responses in accordance with project procedures. Communicates effectively with clients and team members to provide information and assistance relative to system support and client management. Analyzes system response data in a timely manner and provide analysis to project managers for review and facilitate timely feedback to clients to ensure quality future data. Recognizes opportunities to develop and document processes and procedures including instruction sets, quality assurance test processes, and procedure manual maintenance. Performs ad hoc tasks related to various projects for a variety of project managers and staff. Required Skills Ability to provide superior customer service support via phone and email. Excellent verbal and written communication skills. Analytical skills, including the ability to analyze and organize data. Ability to manage time to meet deadlines and manage and coordinate several ongoing assignments. Ability to work independently and with a team. Ability to troubleshoot customer and system issues. Ability to effectively present information and respond to questions from project managers, clients, and other colleagues. Qualifications Bachelor’s degree or higher is preferred, preferably in business, business administration, accounting, social work, public policy, or other closely related fields. 2-3 years working in office or corporate environment required; Experience with MS Office suite required; Application, Call Center/Client Service Experience strongly desired. Working Conditions Office Setting The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified. Compensation: Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. Range: $47,000 - $91,200 #LI-AH1 #LI-remote PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. EEO Statement: Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in six Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com. Click here to access our privacy notice to California job applicants regarding the collection of personal information.

Monitoring operations of health-related projects, performing data analysis, and interfacing with clients to improve processes. | Bachelor’s Degree, 2-4 years in data analysis, proficiency in Excel, and familiarity with SQL and Power BI preferred. | Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com. This position is for a Business Data Analyst who will work on monitoring the operations of multiple health related projects in support of our Medicaid clients. They will have ownership of testing, performing quality reviews, collecting and documenting requirements and interfacing with the client. Duties and Responsibilities Works with internal and external clients to identify analytical requirements Creates queries and perform data mining techniques to capture appropriate data Produces reports and analysis to satisfy client requirements Documents processes and procedures used to produce reports Performs business analysis to identify opportunities for business improvement Interprets results of data analysis to business users Conducts business analysis for various business platforms/products Prepares and presents written status reports for clients Required Skills Strong interpersonal, organizational, research, presentation, time management, problem-solving, and oral and written communication skills A detail-oriented problem-solving approach to business and technical issues Flexibility and willingness to embrace change Self-starter possessing intellectual curiosity Enthusiasm for life-long learning and staying well-informed about current industry issues A commitment to deliver exceptional client service Strong analytical skills, including the ability to review IT systems and analyze policy and legislation Ability to work both in a team situation and autonomously Excel (PivotTables, various functions like VLOOKUP, SUMIFS, etc.) Power BI QuickSight Reporting Documenting Requirements Insight to State Benefit Programs, Medicaid and SNAP Microsoft Office SQL knowledge a plus Qualifications Bachelor’s Degree required 2 - 4 years’ experience in data analysis Supervisory Responsibility None Working Conditions Remote The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified. Compensation: Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $60,200-$80,000. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. EEO Statement: Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in six Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com. Click here to access our privacy notice to California job applicants regarding the collection of personal information.

Manage and troubleshoot Microsoft Exchange Online, support DNS, SSL, SFTP, and cloud services, and execute incident and change management. | 3-5 years of enterprise Exchange and cloud experience, proficiency with PowerShell, and strong knowledge of mail security protocols. | Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com. Own operational stability, security, and performance of Microsoft Exchange Online and SMTP services within Microsoft 365. Administer mail flow, hygiene, identity integrations, and tenant configurations. Support DNS, SSL, Backup and Recovery and SFTP services. Execute incident response, change management, and service reliability engineering for core Microsoft operations as needed. Job Description: Cloud Operation Engineer Role Summary Own operational stability, security, and performance of Microsoft Exchange Online and SMTP services within Microsoft 365. Administer mail flow, hygiene, identity integrations, and tenant configurations. Support DNS, SSL, Backup and Recovery and SFTP services. Execute incident response, change management, and service reliability engineering for core Microsoft operations as needed. Core Responsibilities • Exchange Online Administration & Mail Flow • Manage mailboxes, shared resources, distribution lists, room/equipment, and address policies. • Configure retention, litigation hold, eDiscovery, MRM, and mailbox audit. • Administer transport rules, journaling, connectors, and accepted domains. • Monitor queues, throttling, and service health; remediate mail flow disruptions. • Design, configure, and maintain SMTP relay paths (M365, hybrid, and on-prem relays). • Manage Exchange Online connectors, DKIM, DMARC, SPF, ARC, and reverse DNS alignment. • Troubleshoot NDRs, TLS issues, routing loops, spoofing, and deliverability. • Coordinate IP reputation, blocklists, and feedback loops; maintain allow/deny lists. Other Responsibilities General Server Operations • Administer and maintain DNS records, ensuring accurate domain resolution and troubleshooting issues as they arise. • Manage SSL certificate lifecycle, including procurement, installation, renewal, and validation to support secure communications. • Oversee SFTP server setup, access provisioning, and regular audits for secure file transfers. • Coordinate and monitor regular backup processes, verify data integrity, and support timely restoration as needed. • Respond to and resolve general service tickets, providing timely remediation for operational issues and user requests. • Monitor and report on service health and performance using Azure Monitor and AWS CloudWatch, ensuring visibility into operational metrics and timely identification of issues. • Manage configuration across endpoints and servers using Microsoft Endpoint Configuration Manager (MECM) and Intune, maintaining compliance and standardization throughout the environment. • Execute change, incident, and problem management to ITIL standards. • Build and maintain SOPs, runbooks, and knowledge base artifacts. • Automate routine tasks via PowerShell; implement guardrails and peer-reviewed scripts. • Participate in on-call rotation and major incident bridges. Required Qualifications • 3–5 years administering Exchange (Online and/or Hybrid) in enterprise environments and other operational tasks. • 3-5 AWS/Azure Experience (can be combined with above experience. • Strong expertise with SMTP, DNS, TLS, mail authentication (SPF/DKIM/DMARC/ARC). • Proficiency with PowerShell (Exchange Online, Entra ID, Security & Compliance modules). • Solid understanding of Entra ID, Conditional Access, RBAC, and identity lifecycle. • Proven incident response, root cause analysis, and service restoration track record. • Experience with ITIL-aligned operations, change control, and documentation. Preferred Qualifications • Experience with Valimail • Familiarity with DLP frameworks, sensitivity labeling, and regulatory controls (HIPAA, SOX, GDPR as applicable). • Scripting beyond PowerShell (e.g., Graph API, Python, Json automation pipelines). • Knowledge of mail deliverability, IP reputation, and anti-abuse ecosystems. • Familiarity with Azure Monitor, AWS CloudWatch, and Grafana for observability. Tools & Technologies • AWS and Azure Cloud Operations • Exchange Admin Center, Security & Compliance Portals. • Microsoft Defender for Office 365, Purview (DLP, eDiscovery). • Entra ID / Conditional Access / PIM. • PowerShell, Graph API, Azure Automation, Git (for script versioning). • Monitoring/Observability: Azure Monitor, AWS CloudWatch, Grafana (optional), M365 Service Health, Message Trace, SIEM (e.g., Sentinel), ticketing (ServiceNow/Jira). • Valimail Education • Bachelor’s in Computer Science, Information Systems, or equivalent experience. Comparable experience substitutes for degree. Certifications (Preferred but not required) • AWS Certified Cloud Practitioner (CLF-C02) • Microsoft 365 Certified: Messaging Administrator Associate (MS-203). • Microsoft Certified: Azure Administrator Associate (AZ-104) • Microsoft Certified: Azure Fundamentals (AZ-900) • AWS Certified SysOps Administrator – Associate Bachelor’s in Computer Science Microsoft 365 Certified: Messaging Administrator Associate Microsoft 365 Certified: Enterprise Administrator Expert Microsoft Certified: Cybersecurity Architect Security Operations Analyst CompTIA Security+ Working Conditions • Remote. May need to work outside regular work hours (8-5 CST) or weekends in emergency situations. The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified. Compensation: Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. As required by applicable law, PCG provides the following reasonable range of compensation for this role: Range: $118,800-$131,500 PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. EEO Statement: Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

Assist in testing and validation of enterprise IT systems, develop test scenarios, and support project phases. | Bachelor's degree, 1-3 years of relevant experience, knowledge of application testing methodologies, and proficiency in Microsoft applications. | Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com. Collaborating with our Technology Consulting team, you will help organizations streamline operations and achieve strategic goals to serve the public better. We provide the full spectrum of technology consulting services to help state and local agencies meet operational and program needs that enhance the lives of their user base. Services • Strategy, Architecture, Planning, and Procurement • Business Enablement • Business Solutions • Project Assurance Duties And Responsibilities • Prepares and presents parts of written status reports for clients. • Develops competency in enterprise IT system analysis and development. • Creates, prepares, and delivers test scenarios, test strategies, reviews, and test data while adhering to business processes and test standards. • Conducts user acceptance testing on technical work items delivered for the business. • Provides a detailed description of scenarios that failed. • Verifies and validates business requirements against business processes. • Reports defects in the test management tool and manages them throughout their lifecycle. • Determines if assigned scenarios pass or fail and records findings. • Partners with the business to engage and lead transparent testing efforts. • Authors complex test scenarios, test cases, and test scripts. • Partners with the testing team and business to select test scripts and regression test scripts to represent the business process. • Performs complex test data conditioning, regression testing, and testing validation. • Develops competency in federal and state policy, specifically federal funding requirements. • Assists with the implementation of major project phases or tasks. • Participates on proposal writing teams, including writing and coordinating submissions. • Assists with the preparation of other written reports, major deliverables, and other materials for clients. • Other responsibilities as necessary. The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified. Required Skills • Strong interpersonal, organizational, research, presentation, time management, and problem-solving skills. • A detail-oriented problem-solving approach to business and technical issues. • Knowledge and understanding of application testing methodologies, tools, and execution • Analytical and Strategic Thinker • Strong technical and business writing skills • Communication expertise and ability to communicate to all levels within the company • Proven creative problem-solving ability and a consultancy mindset • Proven ability to take initiative and seek solutions • Able to follow, critically evaluate, and improve upon current processes • Self-starter possessing intellectual curiosity. • Enthusiasm for life-long learning and staying well-informed about current industry issues. • A commitment to deliver exceptional client service. • Ability to work both in a team situation and autonomously. • Proficiency in Microsoft applications, in particular Access, PowerPoint, and Excel. • Must reside in the Western region of the US. Desirable Skills • Knowledge of state unemployment and workforce systems • Knowledge of MMIS systems and business processes • Network and application security experience or certifications • Agile project experience Qualifications • Bachelor’s Degree or equivalent experience required • 1-3 years of relevant work experience in consulting, IT or other relevant field. Supervisory Responsibility • None Working Conditions This position is hybrid with travel/onsite requirements. To be successful at PCG, you must: • be available during your set working hours • have a safe, private, and distraction-free environment in which to complete your work, and • be able to give your full attention to the completion of your PCG job duties Some travel to the office or elsewhere is required for team meetings, client meetings, etc. Compensation Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave We are accepting applications on an ongoing basis until filled. Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $52,000-75,000. PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. EEO Statement Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.

Manage complex projects, develop growth strategies, analyze regulations, and lead proposal efforts for education sector clients. | Requires 5-10 years of relevant experience, strong project management, and expertise in education or related fields. | Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.-all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit . PCG is looking for an engaging, outgoing, experienced self-starter who will help us grow our education business in the Pacific Northwest. The candidate is expected to become familiar with education leaders as well as the issues that state and local education agencies are grappling with. This candidate will be evaluated on the business opportunities created and the revenue generated from those identified opportunities. The Senior Consultant will manage complex projects and/or produce sophisticated deliverables; they hire, train and supervise staff; work independently with minimal supervision; serve as an internal consultant to other projects or product lines; play a key role in proposals and sales presentations and present at conferences. The Senior Consultant will take a client-centric view and apply a consultative approach to understanding and solving complex problems faced by state and local education agencies. The successful candidate will be responsible for the development and execution of state and local strategies that expand PCG's impact and business across the State of Washington and the Pacific Northwest. The Senior Consultant will provide local leadership, partnership, and expertise in supporting state education agency and school district clients in their efforts related to special education, Medicaid reimbursement, data management and use. While a remote role, it is expected that the successful candidate reside within Washington State, have a strong reputation within that state, and be able to travel to client locations as needed to meet with and support clients. Duties And Responsibilities Serves as project manager and subject matter expert, independently managing complex projects, staff, and tasks while ensuring compliance with federal requirements and maintaining client interaction. Develops and executes growth strategies, identifying and following up on new sales opportunities. Provides expertise in complex federal regulations, analyzing and interpreting federal and state laws, and reviewing business operations for service and efficiency improvements. Develops communication plans, elicits requirements from key stakeholders, and facilitates client discussions. Identifies gaps and shortcomings and determines necessary workarounds. Plans and monitors ongoing project tasks. Delegates tasks and responsibilities to team members. Assesses best practices and compliance errors and provide technical assistance to clients. Leads proposal writing teams and prepares written reports and materials for clients. Required Skills Ability to develop and implement business growth strategies, identify and close new business opportunities, and up-sell to existing customers. Ability to research, analyze and interpret policy, legal briefs and regulations. Creative problem-solving ability and a consultancy mindset. Able to work independently and consistently achieve excellent results. Outstanding oral and written presentation skills, strong interpersonal skills for effective relationship building, and ability to interact with various levels of management and clients. Ability to lead and assist in the direction of the sales process of PCG products and services. Project management skills, proven ability to take initiative, and ability to move projects forward within specific timeline and budget. Commitment to exceptional client service, dedication to accomplishing goals and challenges, and ability to critically evaluate and improve upon current processes. Flexible, self-starter possessing intellectual curiosity. Enthusiasm for life-long learning and staying well-informed about current business issues. Ability to operate in both a team situation and autonomously with minimal supervision. Strong skills in the areas of interpersonal communication, analysis, critical thinking, attention to detail, and multi-tasking. Qualifications Bachelor degree or 10 years' experience required, graduate degree preferred. 5-10 years' relevant work experience. Experience in the areas of information technology, finance/business operations, k-12 education, and special education is highly desirable. Supervisory Responsibility Yes, supervision of small team Working Conditions Remote - WA, OR and ID preferred locations Some travel required #EDU #LI #LI-KA The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified. Compensation: Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $88.300-$140,000. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave. PCG does not sponsor newly hired foreign national workers for work authorization, including H-1B sponsorship. EEO Statement: Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. Public Consulting Group is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, protected veteran status, or status as a qualified individual with a disability. VEVRAA Federal Contractor.

The IT Business Analyst will review business operations for service and efficiency improvements, evaluate programs, and make recommendations. They will also facilitate client discussions and manage daily project functions while collaborating with project teams to complete deliverables. | Applicants should have a commitment to exceptional client service and the ability to work independently or in team settings. A working knowledge of business analysis, project methodology, and strong business writing skills are essential. | Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com. Collaborating with our Technology Consulting team, you will help organizations streamline operations and achieve strategic goals to serve the public better. We provide the full spectrum of technology consulting services to help state and local agencies meet operational and program needs that enhance the lives of their user base. Services: Strategy, Architecture, Planning, and Procurement Business Enablement Business Solutions Project Assurance Duties & Responsibilities Reviews and is an expert in business operations for service and efficiency improvements. Evaluates programs and makes recommendations for improvements. Analyzes and interprets business documentation and government regulations. Prepare written reports and materials for clients with high quality and professionalism. Facilitates client discussions. Assesses best practices and provides technical assistance to clients. Manage daily project functions and client interaction Works collaboratively with project teams and leads to complete deliverables and project objectives Manages small projects, staff, and tasks with limited supervision while meeting and exceeding performance expectations. Delegates tasks and responsibilities to team members. Participates in business development and sales activities related to the practice and region. Contributes to and leads proposal writing teams, including writing sections, coordinating efforts, and preparing proposal submissions. Additional Duties & Responsibilities Serve as a business analyst and subject matter expert on project engagements Facilitate and manage software development life cycle activities such as requirements and JAD sessions Drive Agile and Scrum processes and methodologies, and can work in these project environments Create project artifacts, reports, and formal deliverables relative to project initiatives Communicate and/or translate business challenges to IT teams and assist in developing solutions Experience working in a project and deadline-driven environment; support the project schedule and deadlines, and assist with identifying, documenting, and resolving issues (and/or escalating to the appropriate level) Support testing efforts with the test team and subject matter experts; understand the general flow of project work from design to development and testing phases Identify and recommend business process improvements and support change management activities in support of projects and clients; a background working with training and writing end-user communications and reports. The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified. Compensation: Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides a reasonable range of compensation for this role. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave Qualifications: Applicants should possess the following skills: Applicants must be located in OR, WA, NV, MT, or AZ. A commitment to exceptional client service and a high degree of professionalism in a client/project environment The ability to work independently with minimal supervision on assignments, as well as the ability to work in team settings for meetings and project work; the ability to interact with various levels of management and with clients A working knowledge of business analysis and project methodology, as well as the software development life cycle Possess strong business writing skills, including requirements, business rules, and the ability to convey complex information in emails, reports, and discussions Possess strong presentation skills to a variety of audiences (primarily in leading JAD or requirements review sessions); analysts need to be able to present and discuss information related to assignments to move projects forward toward decisions and approval and identify areas of risk Possess strong Microsoft Office application skills, including MS Word, Excel, Visio, and Teams. Experience with requirements/defect management tools is a plus. Experience with data analytics/reporting tools (i.e., SQL, Power BI, other data management/analytics tools) as well as defect/test tracking tools Experience working with public sector clients (healthcare, finance, corrections, welfare programs, etc.), as well as a general understanding of how government projects and budgets operate The ability to understand both the service delivery system for programs administered by states and monitored by federal regulators. A willingness to accomplish goals and overcome challenges presented by clients, project teams, and management; be solution-oriented Creative problem-solving ability and a consultancy mindset. Ability to recognize issues and identify solutions. A dedication to accomplishing goals and challenges presented by clients and management. The ability to learn, follow, evaluate, and improve upon current processes and client applications to get assigned work accomplished The ability to use sound judgment to complete tasks and seek guidance when needed. Able to communicate status/progress with project managers, team members, and clients. Attention to detail and ability to work with extensive data sets with accurate results. Ability to move projects forward within a specific timeline and budget while working at a detailed level. Flexible, self-starter possessing intellectual curiosity. Enthusiasm for life-long learning and staying well-informed about current business issues. Education: Bachelor’s degree in computer science, public administration, communications, or business degree preferred Experience: 3+ years of relevant work experience Certification: Not required; however, certifications in business analysis and project management, such as Business Analysis Body of Knowledge (BABOK), Project Management Professional (PMP) Certification, Certified Scrum Master (CSM) or Agile certifications are a plus. This position is hybrid with travel/onsite requirements. To be successful at PCG, you must: be available during your set working hours have a safe, private, and distraction-free environment in which to complete your work, and be able to give your full attention to the completion of your PCG job duties Some travel to the office or elsewhere may be required for team meetings, client meetings, etc. We are accepting applications on an ongoing basis until filled. Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $55,000-$115,000. EEO Statement: Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work. Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in six Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com. Click here to access our privacy notice to California job applicants regarding the collection of personal information.

Develop and maintain .NET applications, participate in Agile Scrum processes, provide technical expertise and peer code reviews, and support deployment and client needs. | Requires 4-6 years experience in .NET development with strong C#, SQL Server, Azure DevOps, front-end skills, and ability to work in hybrid environment in western US timezone. | Public Consulting Group LLC (PCG) is a leading public sector solutions implementation and operations improvement firm that partners with health, education, and human services agencies to improve lives. Founded in 1986, PCG employs approximately 2,000 professionals throughout the U.S.—all committed to delivering solutions that change lives for the better. The firm is a member of a family of companies with experience in all 50 states, and clients in three Canadian provinces and Europe. PCG offers clients a multidisciplinary approach to meet challenges, pursue opportunities, and serve constituents across the public sector. To learn more, visit www.publicconsultinggroup.com. Collaborating with our Technology Consulting team, you will help organizations streamline operations and achieve strategic goals to serve the public better. We provide the full spectrum of technology consulting services to help state and local agencies meet operational and program needs that enhance the lives of their user base. Services • Strategy, Architecture, Planning, and Procurement • Business Enablement • Business Solutions • Project Assurance We are looking for a critical member of the software delivery team - a senior-level .NET Developer - to participate in and contribute to the overall success of the PCG internal team and client support teams, through critical thinking, technical acumen, knowledge, and experience. To produce quality products to support our agency’s mission, this role should improve code by creating refactorable and readable code. Duties And Responsibilities • Must be located in the western region of the US (pacific time zone preferred) • Participates and supports operations of the .NET application client projects by providing technical expertise in supporting the application development and deployment of business-defined requirements. • Develops work plans, goals, and objectives, and evaluates project progress with application development and maintenance activities. • Guides and develops analyzes, plans, and verification procedures for tasked assigned to this position by the (client/project) supervisor. • Supports the application development and problem solving with other .NET team members to ensure the optimal outcome as well as discussing and providing suggestions for problems faced by clients/users. • Provides peer review of work for other .NET development staff to support and ensure accuracy of code before deployment of application ensuring optimal customer satisfaction. • Actively participates in project meetings, Agile Scrum daily standups, requirements review, and other project meetings, providing insight and expertise in evaluating and prioritizing business needs within the allocated sprint cycle. Technical • Experience in .Net development, including C#, .Net Core, and .Net Framework • Proficiency in web development, including ASP.Net Core Blazor MVC and Blazor Web Assembly • Develop, designs, constructs, and maintains software applications using department standard software namely Visual Studio, C#, .NET Framework, SQL Server, and Azure DevOps, Azure Pipelines, Azure Repository etc. • Strong front-end development skills with HTML5, CSS3, and Bootstrap; able to Enhance applications to work with latest browser versions and utilize HTML5 and CCS3 to be compatible with mobile browsers. • Strong front-end development skills with HTML5, CSS3, and Bootstrap; able to Enhance applications to work with latest browser versions and utilize HTML5 and CCS3 to be compatible with mobile browsers. • Advanced database skills with Microsoft SQL Server, including stored procedures and data modeling • Proficiency in data access, including LINQ and Entity Framework Core • Strong knowledge of REST APIs, JSON, and XML for system integrations • Experience within the full Software Development Life Cycle (SDLC) • Skills in data migration and batch processing • Proficiency with version control (GIT) and Azure DevOps • Ability to design and develop business reports • Performs data modeling, designs normalized databases and develops database objects • Design and develop reports using SQL Server Reporting Services The above is intended to describe the general contents and requirements of work being performed by people assigned to this classification. It is not intended to be construed as an exhaustive statement of all duties, responsibilities or skills of personnel so classified. Required Skills • Strong communication skills, emphasizing their use for working in a highly collaborative team • Self-starter, able to own, drive, and manage work effectively and report regularly on progress (raising risks and concerns openly) • Interacts with business analysts, software developers, software testers, project managers, and end users to elicit requirements to develop and maintain software applications • Plans, analyzes, and develops requirements for application development and enhancement. Develops alternate solutions and makes necessary recommendations • Prepares required documentation for the effective maintenance of software applications • Assist the various stakeholders by providing them with information as requested • Strong problem-solving skills and ability to mentor junior developers • Provides technical expertise in support of client web-based applications • Troubleshoot problem(s) discovered by users, log, and follow the ticketing/triage process • Recommend solutions and test them through the promotion path before implementing them in production • Research and provide technical expertise to recommend solutions for web-based applications • Create the deployment package and maintain the deployment script to support testers during the application quality assurance testing phase • Demonstrated understanding of the software product development life cycle and continuous integration • Thorough understanding of application development methodologies • Highly self-motivated and directed • Proven analytical and problem-solving abilities Qualifications • Relevant Bachelor’s degree required with a Computer Science, Software Engineering or Information Systems major preferred. • 4 - 6 years of relevant experience preferred, Strong technical documentation skills Desirable Qualifications • Experience in public sector work • Knowledge of corrections or reentry processes • Expertise in UI/UX design, particularly with Blazor components • Experience in performance optimization for web applications • Familiarity with Agile methodology • Knowledge of specific software and tools such as Razdan Blazor Components, OnBase APIs, OMNI, Ce-Field, and Ce-Prison Working Conditions This position is hybrid with travel/onsite requirements. To be successful at PCG, you must: • be available during your set working hours • have a safe, private, and distraction-free environment in which to complete your work, and • be able to give your full attention to the completion of your PCG job duties Some travel to the office or elsewhere may be required for team meetings, client meetings, etc. We are accepting applications on an ongoing basis until filled. Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role: $70,000-115,000. #D-PCG Compensation Compensation for roles at Public Consulting Group varies depending on a wide array of factors including, but not limited to, the specific office location, role, skill set, and level of experience. As required by applicable law, PCG provides the following reasonable range of compensation for this role below. In addition, PCG provides a range of benefits for this role, including medical and dental care benefits, 401k, PTO, parental leave, bereavement leave EEO Statement Public Consulting Group is an Equal Opportunity Employer dedicated to celebrating diversity and intentionally creating a culture of inclusion. We believe that we work best when our employees feel empowered and accepted, and that starts by honoring each of our unique life experiences. At PCG, all aspects of employment regarding recruitment, hiring, training, promotion, compensation, benefits, transfers, layoffs, return from layoff, company-sponsored training, education, and social and recreational programs are based on merit, business needs, job requirements, and individual qualifications. We do not discriminate on the basis of race, color, religion or belief, national, social, or ethnic origin, sex, gender identity and/or expression, age, physical, mental, or sensory disability, sexual orientation, marital, civil union, or domestic partnership status, past or present military service, citizenship status, family medical history or genetic information, family or parental status, or any other status protected under federal, state, or local law. PCG will not tolerate discrimination or harassment based on any of these characteristics. PCG believes in health, equality, and prosperity for everyone so we can succeed in changing the ways the public sector, including health, education, technology and human services industries, work.