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Develop and execute state-specific Medicaid strategies for business growth while building relationships with government affairs teams and community stakeholders. | Requires at least 7 years in Medicaid policy or managed care leadership, strategic planning experience, and a bachelor's degree; an advanced degree is preferred. | We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary This role will report to the Executive Director of Medicaid Business Development. This role is central to advancing our Medicaid business objectives by developing and executing state-specific strategies that align with healthcare policy and individual Medicaid priorities. The ideal candidate will bring deep expertise in Medicaid policy, exceptional stakeholder engagement skills, and a growth-oriented mindset to drive innovation and expansion across state markets. This role will directly influence Medicaid market growth, policy alignment, and stakeholder engagement. This role will require a rigorous travel schedule to effectively engage with state stakeholders, attend conferences, and support business development activities across multiple market. The Lead Director will be instrumental in positioning the organization as a leader in Medicaid innovation and expanding our footprint across state programs. Develop and implement strategic plans tailored to individual state Medicaid priorities and healthcare policy landscapes. Translate high-level strategies into actionable workplans and lead cross-functional execution. Prepare policy briefs, blog posts, presentations, and other materials to communicate complex policy issues. Serve as a liaison to CVS government affairs teams, representing Medicaid interests and ensuring alignment. Represent the organization at conferences, meetings, and networking events to promote Medicaid initiatives. Build and maintain relationships with key stakeholders including community organizations, providers, associations, and advocacy professionals. Monitor and analyze policy and legislative trends to inform strategy and identify opportunities. Provide strategic support to overcome barriers and craft innovative solutions. Identify and pursue new business opportunities through professional networks and partnerships. Required Qualifications Minimum 7 years of experience in Medicaid policy or managed care leadership. Proven track record in strategic planning, stakeholder engagement, and policy advocacy. Exceptional written and verbal communication skills. Strong analytical and problem-solving abilities. Flexibility and willingness to travel as required, including up to 50% travel for stakeholder engagement and business development activities. Preferred Qualifications Experience navigating Medicaid procurements and state healthcare contracts is a plus. Healthcare strategy Advanced degree (MPH, MPA, MBA). Background in government relations or legislative affairs. Familiarity with value-based care, LTSS, and dual-eligible programs. Established professional network in Medicaid and healthcare policy. Education Bachelor's degree in public policy, health administration, business, or related field or equivalent experience/education. Pay Range The typical pay range for this role is: $100,000.00 - $231,540.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments. We anticipate the application window for this opening will close on: 11/14/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Oversee and improve student clinical and field experience operations, leading teams to support regulatory compliance and student success. | Requires a related master’s degree or a bachelor’s degree with five years of relevant experience, plus at least three years of leadership or supervisory experience in project management, cross-functional leadership, and data analysis. | If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Management_Executive 607 Pay Range: $98,200.00 - $162,100.00 Job Description This role in Leavitt School of Health is a key strategic leader responsible for the design, coordination, and continuous improvement of student clinical and field experiences across diverse academic programs in. This role oversees high-performing teams focused on clinical placement operations and student success, ensuring a seamless, complaint, and student-centered transition from academic preparation to clinical practice. Operating at the intersection of academic operations, regulatory compliance, and stakeholder engagement, this role shapes the infrastructure, policies, and processes that underpin clinical education. This includes managing complex internal and external partnerships, aligning programs with state and national accreditation standards, and leading initiatives that drive operational efficiency, technological integration, and service excellence. In collaboration with academic leadership, clinical staff, and shared services, advances innovative clinical placement models while upholding the integrity and quality of student experiences. The role is accountable for enhancing student readiness, satisfaction, and success, and for reinforcing institutional effectiveness through data-informed decision-making and continuous quality improvement. Primary Responsibilities Responsible for clinical placement management directing the planning, coordination, and quality assurance of student clinical placements. Designs, Implements, and evaluates clinical education programs to support student and faculty competency in patient care. Manage budgets, staffing models, scheduling, and resourcing for clinical and lab operations. Align resources with programmatic needs and institutional priorities to maximize clinical capacity. Oversee and supports training and support to stakeholders regarding clinical experiences, compliance, clinical partner/affiliation agreements, and updates to policies and procedures. Builds and maintains strategic relationships with clinical partners and healthcare organizations. Serve as the primary liaison to address placement logistics, resolve issues, and align expectations. Hires, manages, coaches, and actively develops direct reports accountable through established performance management processes. Supports staff as they work with students to develop and demonstrate professional behaviors and dispositions. Serves as subject matter expert for Health Professions. Provides strategic leadership to improve programs and services. Aligns programs and policies with accreditation standards, licensing requirements, and institutional goals. Collaborates cross-functionally across the university to meet the needs of changing requirements and practices. Responsible for all Human Resources functions on the team including compensation, disciplinary actions (in coordination with Supervisors), and expense reimbursement approvals/reviews. Supervises the maintenance and updates to all policies and procedures for Health Placement and Health Professions Success. Implements and manages ongoing projects. Communicate with students, mentors, other WGU personnel, and outside professionals, i.e. Clinical Faculty, Clinical Facility Coordinators. Set team initiatives/goals in alignment with the university and Clinical Experience department. Provide high-level support and consultation regarding escalated concerns, student issues and communications. Supervises and delegates security and storage of all documents, policies and procedures to maintain the historical record to respond to data requests from Compliance and Accreditation or other WGU Departments. Oversee and guide long-term projects that support stakeholders, improve student experience, and develop department and team initiatives/goals. Exhibit professional conduct, interaction, and communication as a representative of the company and the department. Provides strategic leadership to improve programs and services to support students, WGU stakeholders and external stakeholders during didactic and clinical experiences. Conduct annual performance reviews for team members. Completes additional responsibilities as directed by the Senior Director, Clinical Experience. Performs other related duties as assigned. This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities. The contents of this document or related job requirements may change at any time with or without notice. Qualifications Knowledge, Skills, and Abilities Influences Others and Communicates Effectively – Communicates to improve and promote teamwork, decision making, and problem solving. Listens and responds effectively to the reactions and positions of others and encourages the expression of diverse ideas and opinions. Adjusts message and style to fit the audience. Provides timely and helpful feedback. Communicates appropriately to win support with all. Collaborates - Works cooperatively with others across the organization to achieve shared objectives. Represents own interests while being fair to others and their areas. Partners with others to get work done. Credits others for their contributions and accomplishments. Gains buy-in, trust and support of others. Manages Ambiguity - Deals comfortably with the uncertainty of change. Effectively handles risk. Can decide and act without the total picture. Is calm and productive, even when things are up in the air. Deals constructively with problems that do not have clear solutions or outcomes. Being Resilient - Is confident under pressure. Handles and manages crises effectively. Maintains a positive attitude despite adversity. Bounces back from obstacles and setbacks. Grows from hardships and negative experiences. Drives for Results - Has a strong outcomes-based orientation. Persists in accomplishing objectives despite obstacles and setbacks. Has a track record of successfully exceeding goals. Pushes self and helps others achieve results to positively impact WGU and our students. Has a continuous improvement mindset. Builds Effective Teams - Forms teams with appropriate and diverse mix of styles, perspectives, and experience. Establishes common objectives and a shared mindset. Creates a feeling of belonging and strong team morale. Shares wins and rewards team efforts. Fosters open dialogue and collaboration among the team. Creates a team that works well cross-functionally. Organizational Learning - Learns quickly when facing new situations. Experiments to find new solutions and enhance the student experience. Takes on the challenge of unfamiliar tasks. Extracts lessons learned from failures and mistakes. Expands knowledge base through ongoing curiosity. Minimum Qualifications Master’s degree in a school/discipline related field. Education is verified and must be from an accredited institution. Note, in lieu of the educational requirement, a bachelor's degree and five (5) years of direct experience applicable to the position may be accepted. Experience Three (3) years of leadership or supervisory experience in the following areas: managing projects in a fast-paced and complex environment, leading cross-functional teams, leading teams to impact organizational outcomes through specific interventions, facilitating training, analyzing data, using data to drive decisions, presenting to diverse audiences Experience in lieu of education - Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is the discretion of the hiring manager. Preferred Qualifications Terminal degree from an accredited institution in a school/discipline related field Applicable licenses or certifications. Experience with Field Placement. Experience handling and resolving student behavior/conduct concerns. Experience leading process improvement projects. Compliance and Accreditation experience Physical Requirements Prolonged periods sitting at a desk and working on a computer. Must be able to lift up to 15 pounds at times. This position requires occasional travel of up to 20%, including required attendance at designated company summits (typically one to two per year). Additional travel may include conferences, visits to company locations, and other business-related events as needed. Additional travel may be assigned as needed to support business requirements. #LI-Remote #LI-TT1 Position & Application Details Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave. How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday. Additional Information Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.
Lead the LATAM customer support team and Intercom operations, improving AI-driven deflection and efficiency while connecting customer feedback to the product roadmap. | Requires 3–4 years leading customer-facing teams, 1–3 years of hands-on Intercom administration, and professional fluency in English and Spanish. | Hi!👋 I'm Beth Trame, Global Director of Customer Support, based in the US. I'm excited to find a Customer Support Manager - Americas to join our amazing global team. In this role, you'll own the LATAM Customer Support team while also managing our Fin (Intercom) operations. You'll bridge Product, Marketing, Sales, and Support - translating every new feature launch into Fin (Intercom) workflows and AI-deflection programs, while also uplifting your direct team of agents to provide best-in-class customer support. Your work will directly shape how thousands of travel organizers understand and adopt our platform. This is a hands-on management role. Your primary focus is leading and developing the team, and you'll stay closely involved in Fin (Intercom) and all of its operations as the function scales. If you're a strategic customer support manager who sees support as a product, loves bringing clarity to complexity, and is passionate about building scalable customer support experiences - we'd love to meet you! How We Work You will sit within the Customer Support organization, reporting to the Global Director of Customer Support. We think of Customer Support as a product, not a cost center. On a day-to-day basis, you’ll work closely with Sales, Product, Account Management, Payment Operations, and Engineering — acting as a voice of the customer, often straight to the product roadmap. We move quickly, value empathy and honesty, and expect you to build the processes that help the team scale without losing that customer forward touch. Why You Should or Shouldn't Apply You should apply if you: Are professionally fluent in English and Spanish (required, any additional languages a plus) Have 3–4 years of experience managing, coaching, and leading a customer-facing support team, including running 1:1s, performance reviews, and performance improvement plans Have 1–3 years of hands-on Fin (Intercom) administration experience and can design, troubleshoot, and optimize automated workflows, routing, and snippets Bring experience in a SaaS, fintech, payments, or travel tech company (a plus, not required) Have experience deploying or optimizing AI agents (such as Fin) and measuring ticket deflection, resolution rates, and self-serve performance Have managed a team to metrics like first response time, resolution time, CSAT, and QA scores, and know how to turn data into a coaching or improvement plan Can analyze support tickets, search queries, and usage data to spot patterns and make recommendations Have strong project and program management skills: you can scope, plan, and drive complex cross-functional initiatives to completion Enjoy building structure where little exists and thrive when things are changing Communicate clearly in writing and in person, with customers, your team, and senior leadership alike Are open to some weekend flexibility, as our customer support reps occasionally cover short weekend shifts and you may need to support or step in when needed You might not be the right fit if you: Prefer a clearly defined, stable scope with established processes already in place Are looking for a purely individual contributor role without people leadership Aren't comfortable owning customer relationships and leading critical escalations directly Prefer to wait for direction rather than own a domain and make decisions independently Find it hard to keep momentum when working across many stakeholders Don't enjoy digging into technical product logic, workflows, and system configuration On a Weekly Basis You Will Find Yourself Leading and developing your team Managing, coaching, and growing a team of Customer Support agents through regular 1:1s, performance conversations, and career development plans Building onboarding and ongoing training programs that grow your team's product knowledge and customer skills Hiring and onboarding new team members as the team expands Fostering a team culture of ownership, accountability, and continuous improvement Helping customers succeed Acting as the final escalation point for complex technical and account issues Maintaining a clear prioritization framework so the team focuses on what matters most Leading customer communications during outages, incidents, and planned maintenance Owning Fin (Intercom) and self-serve Designing, documenting, and continuously improving Fin (Intercom) workflows, routing, automation, and AI agent performance Tracking deflection and self-serve performance, and using search and ticket data to close content gaps Working cross-functionally Partnering with Product and Engineering as the voice of the customer: surfacing feedback, trends, and bugs, and helping prioritize with clarity Collaborating with Account Management, Sales, and Payment Operations on escalations, customer trends, and handoffs Contributing to the definition of WeTravel's Customer Support goals and strategy Measuring and improving Owning and reporting on team KPIs, including CSAT, first response time, resolution time, SLAs, and QA scores, to senior leadership Identifying inefficiencies and building process improvements that scale as the function grows Benefits Your health matters – US team members get 100% employer-covered HDHP medical, PPO dental, and standard vision coverages or a choice of plans that suit your needs. Generous "Time to Recharge" policy — enjoy unlimited paid time off to rest, recharge, and show up as your best self. Amsterdam Program – visit us in Amsterdam (HQ) for 2-4 weeks every year, staying in one of our WeTravel apartments. Work remotely for a maximum of 4 weeks per calendar year. (Although this is a remote role, employees are hired into a designated state/country of employment. Our Work From Anywhere benefit provides eligible employees with up to four weeks per calendar year to work temporarily from another approved location.) Extensive paid family leave. Three paid volunteer days per year — take time to give back to causes you care about, on us. 2-week cross-functional onboarding program. Cutting-edge equipment and tools to set you up for success. Coverage for certain work-from-home (WFH) equipment. Employer-sponsored 401(k) plan with a 2% company match to support your long-term financial goals. Join an international, travel-loving team with a passion for adventure and innovation. Access to our Booking Marketplace: Book hotels and flights for personal travel at exclusive discounted rates. Please Note At this time, we are not accepting applications from candidates residing in the following states: Alaska, California, Colorado, New York, or Washington. For this role, we can only consider candidates who have the full legal right to work in the US (citizenship or residency). Unfortunately, WeTravel is not able to offer visa sponsorship or relocation assistance at this time. Equal Opportunities WeTravel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds, experiences, and perspectives. If you're excited about this opportunity and believe you're a good fit, we encourage you to apply and join us in transforming the travel industry!
Oversee D-SNP clinical program operations and performance, translating strategic initiatives into workflows that support quality, compliance, and member experience. | Requires at least five years in healthcare operations, care management, or quality improvement and a related master's degree; RN, CPHQ, and Medicare Advantage or D-SNP experience are preferred. | Clinical Operations Manager - Medicare --------------------------------------------------------------- The Clinical Operations Manager - Medicare is responsible for the operational execution, performance management, and continuous improvement of clinical programs that support the Dual Eligible Special Needs Plan (D-SNP) Model of Care (MOC). This role ensures that care management, care coordination, interdisciplinary care teams (ICTs), health risk assessments (HRAs), and individualized care plans (ICPs) are implemented effectively, compliantly, and consistently within Medicare. The Manager serves as a key operational leader, translating strategic clinical initiatives into day-to-day workflows that improve quality outcomes, member experience, health equity, regulatory compliance, and operational performance. This position works closely with Care Management, Quality, Population Health, Provider Relations, Pharmacy, Behavioral Health, ISBI, and Compliance teams to ensure successful deliver of D-SNP programs and services. Estimated Hiring Range: $102,330.00 - $125,070.00 Bonus Target: Bonus - SIP Target, 5% Annual Priority will be given to candidates residing in Oregon and Southwest Washington. Current CareOregon Employees: Please use the internal Workday site to submit an application for this job. --------------------------------------------------------------- Essential Responsibilities Care Management and Model of Care Operations Manage daily operations supporting the D-SNP Model of Care and care management programs. Oversee execution of clinical workflows related to member assessments, care planning, care coordination, and care transitions. Ensure consistency and standardization of clinical operational processes across teams. Support implementation and ongoing administration of the CMS-approved Model of Care. Lead operational improvement initiatives, workflow optimization efforts, and technology enhancements to improve efficiency, resource utilization, program effectiveness, and member outcomes. Monitor staffing models, productivity measures, and workload distribution. Quality and Performance Management Monitor, analyze, and report operational performance metrics to ensure compliance with contractual, regulatory, and organizational requirements and achievement of program goals. Partner with Quality Improvement teams to improve STAR ratings measures, HEDIS performance, care management measures, member satisfaction outcomes, and health equity initiatives. Lead resolution of operational issues, performance gaps, and audit findings through corrective action planning, stakeholder collaboration, and escalation management. Analytics, Reporting, and Program Monitoring Develop and maintain operational dashboards and reports. Assist in development and maintenance of MOC policies, procedures, workflows, and training materials. Analyze clinical and operational data to identify trends, opportunities, and performance risks. Present operational results and recommendations to leadership teams. Partner with analytics teams to support population stratification and intervention targeting efforts. Regulatory and Compliance Oversight Coordinate audit readiness and support for CMS, NCQA, state regulatory, internal, and Model of Care evaluations, including gap remediation, documentation review, and corrective action planning. Monitor compliance with key MOC requirements, including Health Risk Assessments (HRAs), Individualized Care Plans (ICPs), Interdisciplinary Care Team (ICT) activities, Care transition management, and Special Needs Population interventions. Monitor changes in regulatory guidance and support the implementation of new requirements. Maintain accurate records and reporting to support compliance activities. Cross-Functional Collaboration Serve as a liaison between clinical operations and key vendor partners. Coordinate activities across Care Management, Population Health, Quality Improvement, Pharmacy, Behavioral Health, Network Management, Provider Relations, Compliance, and Medicaid Operations. Support provider engagement efforts related to care coordination and Model of Care requirements. Participate in organizational committees and governance structures supporting D-SNP operations. Employee Supervision Manage team and recommend team direction and goals in alignment with the organizational mission, vision, and values. Identify work and staffing needs to meet work expectations; recruit and hire, using an equity, diversity, and inclusion lens. Plan, organize, schedule, and monitor work; ensure employees have information and resources to meet job expectations. Lead the development, communication, and oversight of team and individual goals; ensure goals, expectations, and standards are clearly understood by staff. Train, supervise, motivate, and coach employees; provide support toward employee development. Incorporate guidance from CareOregon equity tools into people leadership, planning, operations, evaluation, and decision making. Ensure team adheres to department and organizational standards, policies, and procedures. Evaluate employee performance and provide regular feedback to support success; recognize strong performance and address performance gaps and accountability (corrective action). Perform supervisory tasks in collaboration with People and Culture as needed Experience and/or Education Required Minimum 5 years of experience in healthcare operations, care management, population health, or quality improvement Master’s degree in Healthcare Administration, Public Health, Social Work, or related healthcare field Preferred Registered Nurse / RN, Certified Case Manager, or Project Management Professional Certified Professional in Healthcare Quality (CPHQ) 3 years of Medicare Advantage, Medicaid Managed Care, SNP, or D-SNP experience Minimum 2 years of experience in a supervisory position or minimum 1 year experience in a supervisory position with completion of CareOregon’s Aspiring Leaders Program Knowledge, Skills and Abilities Required Knowledge Advanced knowledge of Medicare Advantage and D-SNP operations Advanced knowledge of CMS Model of Care requirements Advanced knowledge of care management and care coordination practices Knowledge of population health management principles Knowledge of quality improvement methodologies Advanced knowledge of healthcare regulatory and compliance standards Advanced knowledge of health equity and social determinants of health Knowledge of healthcare operational metrics and reporting Skills and Abilities Excellent operational planning and execution skills Excellent project and program management skills Excellent process improvement and workflow optimization skills Data analysis and performance measurement skills Audit preparation and compliance management skills Excellent change management skills Excellent reading, oral, and written communication Ability to effectively collaborate with leadership and staff, and other stakeholders Ability to utilize care management platforms and clinical documentation systems Ability to effectively use Microsoft Excel, Power BI, Tableau, or similar reporting tools Ability to develop Medicare reporting requirements Ability to develop performance dashboard Ability to work effectively with diverse individuals and groups Ability to learn, focus, understand, and evaluate information and determine appropriate actions Ability to accept direction and feedback, as well as tolerate and manage stress Ability to see, read, and perform repetitive finger and wrist movement for at least 6 hours/day Ability to hear and speak clearly for at least 3-6 hours/day Working Conditions Work Environment(s): ☒ Indoor/Office ☐ Community ☐ Facilities/Security ☐ Outdoor Exposure Member/Patient Facing: ☒ No ☐ Telephonic ☐ In Person Hazards: May include, but not limited to, physical and ergonomic hazards Equipment: General office equipment Travel: May include occasional required or optional travel outside of the workplace; the employee’s personal vehicle, local transit or other means of transportation may be used Work Location: Work from home We offer a strong Total Rewards Program. This includes competitive pay, bonus opportunity, and a comprehensive benefits package. Eligibility for bonuses and benefits is dependent on factors such as the position type and the number of scheduled weekly hours. Benefits-eligible employees qualify for benefits beginning on the first of the month on or after their start date. CareOregon offers medical, dental, vision, life, AD&D, and disability insurance, as well as health savings account, flexible spending account(s), lifestyle spending account, employee assistance program, wellness program, discounts, and multiple supplemental benefits (e.g., voluntary life, critical illness, accident, hospital indemnity, identity theft protection, pre-tax parking, pet insurance, 529 College Savings, etc.). We also offer a strong retirement plan with employer contributions. Benefits-eligible employees accrue PTO and Paid State Sick Time based on hours worked/scheduled hours and the primary work state. Employees may also receive paid holidays, volunteer time, jury duty, bereavement leave, and more, depending on eligibility. Non-benefits eligible employees can enjoy 401(k) contributions, Paid State Sick Time, wellness and employee assistance program benefits, and other perks. Please contact your recruiter for more information. We are an equal opportunity employer CareOregon is an equal opportunity employer. The organization selects the best individual for the job based upon job related qualifications, regardless of race, color, religion, sexual orientation, national origin, gender, gender identity, gender expression, genetic information, age, veteran status, ancestry, marital status or disability. The organization will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the operation of our organization.
Lead multiple office infrastructure projects from planning through closeout, managing budgets, schedules, vendors, client communications, and project teams. | Requires 8–10 years of relevant experience, Owner’s Representative experience for a Class A financial or professional services client, and MEP infrastructure expertise; BMS and building automation knowledge are desired. | Turner & Townsend is a global professional services company with over 22,000 people in more than 60 countries. Working with our clients across real estate, infrastructure, energy and natural resources, we transform together delivering outcomes that improve people’s lives. Working in partnership makes it possible to deliver the world’s most impactful projects and programs as we turn challenge into opportunity and complexity into success. Our capabilities include program, project, cost, asset and commercial management, controls and performance, procurement and supply chain, net zero and digital solutions. We are majority-owned by CBRE Group, Inc., the world’s largest commercial real estate services and investment firm, with our partners holding a significant minority interest. Turner & Townsend and CBRE work together to provide clients with the premier program, project and cost management offering in markets around the world. Job Description About the role The Senior Project Manager provides consulting services to our financial services client account to help achieve the company's strategic business objectives. The Sr. Project Manager will lead office infrastructure construction projects onsite and regionally. Projects consist of MEP upgrades and installations in client smart building occupied offices with an emphasis on BMS (Building Management Systems) automation controls. This job is part of the Project Management function serving as Owner’s Representative responsible for the management of projects from initiation through completion. Role offers a hybrid schedule onsite with approximately 20% out of town travel regionally. What you’ll do • Manage all areas of project management for multiple real estate projects. This includes planning, design, construction, occupancy, and closeout. • Work directly with clients to prepare all elements of the project. This includes the scope of work, project delivery resource requirements, cost estimates & budget, work plan schedule & landmarks, quality control, and risk identification. • Project reporting to Project Management Director and other business leaders • Management and coaching other Project Managers to develop in-depth knowledge and expertise in most or all areas within the function. • Define the project delivery resources from pre-qualified lists or through the project qualification process. Conduct complex requests for proposals, complete bid evaluations, and recommend resources to clients. • Ensure all functions remain on schedule and issues get resolved or advanced. • Facilitate regular meetings to review project status for active and pending projects. • Collaborate to develop solutions and guide the project team through implementation and completion. • Apply advanced knowledge to seek and develop new, better methods for accomplishing both individual and department objectives. • Showcase expertise in own job field and in-depth knowledge of other job subject areas within the organization function. • Impact the achievement of customer, operational, project, or service objectives across multi-discipline teams. Work is guided by functional policies which impact the design of procedures and policies. • Contribute to new products, processes, standards, and/or operational plans in support of achieving functional goals. • Lead by example and model behaviors that are consistent with values. Anticipates potential objections and persuades others, often at senior levels and of divergent interest, to adopt a different point of view. Qualifications What you’ll need Applicants must be currently authorized to work in the United States without the need for visa sponsorship now or in the future. • Bachelor's Degree in Electrical or Mechanical Engineering preferred with 8-10 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. PE, LEED AP, PMP, and/or CCM designation(s) preferred • Owner’s Representative experience for Class A financial or professional services client and infrastructure/MEP experience required. Strong knowledge of BMS controls, building automation, and smart buildings desired. • Proficiency in Microsoft Office Suite (Word, Excel, Outlook). Knowledge of PM Web or similar project management software. • Solid track record of working with senior leadership in a strategic capacity and the ability to lead delivery resources projects is required. • Ability to work in a fast-paced, demanding environment while leading multiple projects and/or programs in varying stages. Additional Information SOX control responsibilities may be part of this role, which are to be adhered to where applicable. Our inspired people share our vision and mission. We provide a great place to work, where each person has the opportunity and voice to affect change. We want our people to succeed both in work and life. To support this we promote a healthy, productive and flexible working environment that respects work-life balance. Turner & Townsend is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and actively encourage applications from all sectors of the community. Turner & Townsend does not accept any speculative or unsolicited CV’s that have been sent to our internal recruitment team or hiring managers from agencies outside of our preferred supplier list. Any speculative or unsolicited CV’s will be treated as a direct application. It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Join our social media conversations for more information about Turner & Townsend and our exciting future projects: Twitter Instagram LinkedIn It is strictly against Turner & Townsend policy for candidates to pay any fee in relation to our recruitment process. No recruitment agency working with Turner & Townsend will ask candidates to pay a fee at any time. Any unsolicited resumes/CVs submitted through our website or to Turner & Townsend personal e-mail accounts, are considered property of Turner & Townsend and are not subject to payment of agency fees. In order to be an authorised Recruitment Agency/Search Firm for Turner & Townsend, there must be a formal written agreement in place and the agency must be invited, by the Recruitment Team, to submit candidates for review.
Lead ophthalmology portfolio communications, including launch and milestone communications, patient programs, strategic counsel, stakeholder coordination, and agency and team management. | Requires a BA and at least eight years of pharmaceutical communications or public relations experience, with product-launch, strategic counseling, crisis communications, team management, and agency and budget management experience preferred or required. | Job Description The role of Director, Specialty & Pharma Communications – New Products (Ophthalmology) is a unique opportunity to join our company, one of the world’s premier biopharmaceutical companies, as a key member of the Specialty & Pharma Communications team. The role is dedicated to leading day-to-day communications for our company ophthalmology portfolio, including communications for a launch brand. Based on business need, the individual may also be asked to support other brands within our company Specialty & Pharma organization and potential new assets acquired through strategic business development. The candidate selected for this role will work under the guidance of the Executive Director, Specialty & Pharma Communications, in a fast-paced and ever-changing environment. This position is based in Rahway, NJ or Upper Gwynedd, PA as part of our hybrid work model. Responsibilities include but will not be limited to the following key activities: Manage branded and unbranded communications activities in support of our company ophthalmology portfolio, with a heavy emphasis on milestone communications (regulatory approvals, data releases, medical meeting communications). Act as strategic counselor on strategy and issues management, in coordination with Executive Director, peers and other team members. Provide strategic oversight and drive ongoing support and execution of signature U.S. unbranded patient/consumer programs including engagement with patient advocacy organizations; work closely with country communicators to enable local activations of unbranded campaigns. Serve as primary liaison with our company Patient Innovation & Engagement team and U.S./global Marketing teams, our company Research Labs and other cross-functional stakeholders. Responsible for communication to internal and external audiences in alignment with the company’s corporate narrative and Specialty & Pharma business strategy while continuously partnering with various stakeholders to develop strategic communications aligned with key business priorities. Proactively evaluate innovative and creative omni-channel strategies to engage with internal and external stakeholders aligned with key priorities; ensure that the strategies are robust and complementary. Develop and communicate strategies, programs and materials for use by the markets, regions and subsidiaries worldwide; help advise regions and subsidiaries for franchise and product communications issues. Serve as a liaison to third party groups (including advocacy organizations) and external experts (including researchers) and to trade and local news media. Directly manage public relations agencies and related budgets; directly and/or in-directly manager team members. Qualifications: Requires a minimum of eight (8) years’ experience in a communications or public relations role within the pharmaceutical industry (agency or in-house). Deep pharmaceutical product communications experience – including background managing communications for a new product launch – strongly preferred; experience in the ophthalmology space highly desirable. Ability to confidently lead and provide strategic counsel to executives to support business goals, while simultaneously delivering at the tactical level. Ability to handle crisis communications, provide long-term strategic communications counsel and deliver on short-term communication tactics and objectives. Excellent written and oral communications skills across a variety of mediums/channels (e.g., print, digital, presentation); keen eye for detail. Strong project management skills and the ability to juggle multiple tasks, stakeholders and competing priorities. Team player, collaborative spirit, ability to succeed in a fast-paced, high-visibility role. Experience managing and mentoring team members; strong agency and budget management experience. Education Requirements: Minimum of a BA required Required Skills: Collaborative Spirit, Content Creation, Data Analysis, Event Management, Internal Communications, Marketing Communications Planning, Media Publishing, Media Relations, Medical Communications, Online Content Development, Public Health Communications, Public Speaking, Reputation Management, Strategic Planning, Trade Media Relations Preferred Skills: Current Employees apply HERE Current Contingent Workers apply HERE US and Puerto Rico Residents Only: Our company is committed to inclusion, ensuring that candidates can engage in a hiring process that exhibits their true capabilities. Please click here if you need an accommodation during the application or hiring process. As an Equal Employment Opportunity Employer, we provide equal opportunities to all employees and applicants for employment and prohibit discrimination on the basis of race, color, age, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, or other applicable legally protected characteristics. As a federal contractor, we comply with all affirmative action requirements for protected veterans and individuals with disabilities. For more information about personal rights under the U.S. Equal Opportunity Employment laws, visit: EEOC Know Your Rights EEOC GINA Supplement We are proud to be a company that embraces the value of bringing together, talented, and committed people with diverse experiences, perspectives, skills and backgrounds. The fastest way to breakthrough innovation is when people with diverse ideas, broad experiences, backgrounds, and skills come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another’s thinking and approach problems collectively. Learn more about your rights, including under California, Colorado and other US State Acts The primary location for this posting is: USA - New Jersey - Rahway Where required by law, the compensation range for this role is provided below. The salary range for the primary location of this role is: $173,200.00 - $272,600.00 This range reflects the Company's reasonable expectation of the base salary applicable to this role at the time of posting. An employee’s position within the salary range will be based on several factors including, but not limited to relevant education, qualifications, certifications, experience, skills, geographic location, government requirements, and business or organizational needs. The successful candidate will be eligible for annual bonus and long-term incentive, if applicable. We offer a comprehensive package of benefits. Available benefits include medical, dental, vision healthcare and other insurance benefits (for employee and family), retirement benefits, including 401(k), paid holidays, vacation, and compassionate and sick days. More information about benefits is available at https://jobs.merck.com/us/en/compensation-and-benefits. Additional location(s): Please note the salary range above applies to the Primary Location of the position. Where a role has other listed locations, different compensation guidelines may apply. You may find the salary ranges for additional locations below. If the salary range is not listed for the location you are applying to, our Talent Acquisition team will provide further information to you relevant to your location. Additional location(s) Compensation Information: San Francisco Residents Only: We will consider qualified applicants with arrest and conviction records for employment in compliance with the San Francisco Fair Chance Ordinance Los Angeles Residents Only: We will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance Search Firm Representatives Please Read Carefully Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails. Employee Status: Regular Relocation: No relocation VISA Sponsorship: No Travel Requirements: 10% Flexible Work Arrangements: Hybrid Shift: Not Indicated Valid Driving License: No Hazardous Material(s): n/a Job Posting End Date: 11/16/2026 *A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date. Our company is a global health care leader with a diversified portfolio of prescription medicines, vaccines and animal health products. The difference between potential and achievement lies in the spark that fuels innovation and inventiveness; this is the space where we have codified our legacy for over a century. Our success is backed by ethical integrity, forward momentum, and an inspiring mission to achieve new milestones in global healthcare.
You would lead reimbursement strategy and patient-access operations for specialty pharmaceutical programs, resolving complex barriers and building scalable workflows. | The role requires a bachelor's degree, 8–10+ years in pharmaceutical reimbursement, patient access, or healthcare revenue cycle operations, and at least 3 years of director-level or senior functional leadership. | Director, Reimbursement Strategy & Patient Access Excellence Specialization: GLP-1 & Specialty Pharmaceutical Reimbursement Department: US Operations – Patient Access / Reimbursement Services Reports To: Senior Director, US Operations (or designated operational leader) Employment Type: Full-Time Classification: Director-Level Individual Contributor / Strategic Subject Matter Expert Location: United States – Kentucky, Tennessee, or Virginia Position Summary The Director of Reimbursement Strategy & Patient Access Excellence serves as a senior-level subject matter expert and strategic advisor responsible for advancing reimbursement expertise, patient access effectiveness, and operational excellence across specialty pharmaceutical reimbursement programs, with an initial emphasis on GLP-1 medications. This position requires an individual with Director-level industry experience who can combine strategic reimbursement knowledge with hands-on expertise in benefits investigations, prior authorizations, payer policy interpretation, appeals, coverage challenges, and patient financial assistance programs. The Director will provide specialized guidance to Reimbursement Analysts, operational leadership, training, quality assurance, and client stakeholders to ensure complex reimbursement processes are managed accurately, efficiently, and in accordance with applicable regulatory and payer requirements. Unlike a traditional departmental Director, this position emphasizes functional expertise, strategic advisory support, reimbursement excellence, and technical leadership rather than direct personnel management. The successful candidate will be equally comfortable advising executive stakeholders, resolving complex reimbursement barriers, coaching frontline analysts, and supporting the development of scalable reimbursement operations. Key Responsibilities 1. Reimbursement Strategy & Industry Expertise Serve as the organization's senior subject matter expert for specialty pharmaceutical reimbursement, with particular emphasis on GLP-1 medications. Provide expert guidance regarding commercial insurance, Medicare, Medicaid, and applicable pharmacy and medical benefit structures. Interpret payer-specific reimbursement requirements, formulary restrictions, step therapy, prior authorization criteria, and coverage limitations. Identify reimbursement trends, payer policy changes, and emerging patient access challenges. Develop recommendations to improve reimbursement accuracy, processing efficiency, and successful patient access outcomes. Provide strategic insights to operations leadership and client stakeholders regarding reimbursement challenges and evolving industry requirements. 2. Complex Case Resolution & Technical Escalations Serve as the senior technical escalation resource for complex reimbursement and patient access cases. Support resolution of challenging prior authorizations, benefit investigations, coverage denials, appeals, and reimbursement barriers. Provide actionable guidance to frontline Reimbursement Analysts and operational leadership. Partner with prescribing providers, authorized clinical resources, and client stakeholders as appropriate to facilitate resolution of complex administrative issues. Identify recurring payer challenges and recommend compliant resolution pathways. Ensure questions requiring clinical judgment or medical necessity determinations are referred to appropriately authorized professionals. 3. Operational Excellence & Process Optimization Evaluate reimbursement workflows and identify opportunities to improve efficiency, accuracy, and consistency. Partner with Operations, Quality Assurance, and Training to develop standardized reimbursement processes. Support root-cause analysis of recurring processing errors, aged cases, avoidable denials, and operational inefficiencies. Recommend and assist with implementing scalable workflows that support program expansion. Provide subject matter expertise during new program launches, process transitions, and operational readiness activities. Support development of performance measures related to reimbursement accuracy, escalation resolution, and case processing effectiveness. 4. Analyst Development & Knowledge Enablement Provide advanced technical coaching and guidance to Reimbursement Analysts and designated SMEs. Support onboarding, nesting, continuing education, and skill development initiatives. Identify reimbursement knowledge gaps and collaborate with Training and Operations to develop targeted learning solutions. Develop and maintain payer-specific knowledge resources, technical guidance, standard operating procedures, and escalation frameworks. Participate in quality calibration sessions and provide specialized reimbursement expertise. Promote consistent application of reimbursement best practices across operational teams. 5. Client Partnership & Strategic Advisory Serve as a senior reimbursement subject matter resource in designated client discussions. Translate complex reimbursement challenges into actionable operational recommendations. Participate in strategic discussions regarding payer trends, reimbursement barriers, process improvements, and patient access opportunities. Support development of reimbursement solutions aligned with client program requirements. Build collaborative relationships with operational leadership, client stakeholders, quality, training, and other designated functional partners. Communicate industry developments and recommendations that may affect program performance or patient access. 6. Program Growth & Scalability Provide expert input into reimbursement operational readiness as programs expand. Help define technical competencies and proficiency expectations for Reimbursement Analysts and SMEs. Recommend knowledge management, escalation, quality, and training structures appropriate for larger reimbursement teams. Support consistency of reimbursement practices across multiple delivery locations. Identify opportunities to reduce operational complexity and improve first-time-right processing. Collaborate with operational leadership on sustainable development of reimbursement capabilities. Required Qualifications Bachelor's degree in healthcare administration, business, pharmacy-related studies, or a related discipline, or equivalent combination of education and directly relevant experience. 8–10+ years of progressive experience in pharmaceutical reimbursement, patient access, specialty pharmacy, healthcare revenue cycle, or related healthcare insurance operations. 3+ years of Director-level experience or equivalent senior functional leadership experience involving reimbursement strategy, complex escalation management, or cross-functional patient access initiatives. Advanced working knowledge of benefit investigations, prior authorizations, appeals, coverage determinations, payer policy interpretation, and reimbursement workflows. Demonstrated experience resolving complex pharmaceutical reimbursement and patient access challenges. Experience providing strategic advisory support to operational leaders, client stakeholders, or senior healthcare professionals. Demonstrated ability to translate technical reimbursement expertise into practical operational solutions. Experience coaching, mentoring, or providing technical direction to reimbursement professionals. Strong analytical, problem-solving, communication, and stakeholder management capabilities. Working knowledge of HIPAA, patient confidentiality, and applicable healthcare reimbursement compliance requirements. Ability and willingness to remain actively engaged in detailed reimbursement workflows while providing senior-level guidance. Preferred Qualifications Direct experience with GLP-1 therapies and payer requirements involving Type 2 diabetes and chronic weight management. Experience within pharmaceutical manufacturer patient support programs, specialty pharmacy services, patient access hubs, or reimbursement support organizations. Familiarity with commercial payer and government-program coverage policies. Experience supporting reimbursement operations in a business process outsourcing or third-party service environment. Experience supporting large-scale or rapidly expanding reimbursement teams. Familiarity with electronic prior authorization systems, payer portals, CRM platforms, and case management applications. Relevant pharmacy technician registration, professional certification, or specialized reimbursement credentials, where applicable. Key Performance Indicators Reimbursement Accuracy - Reduction in preventable processing and documentation errors Technical Escalation Support - Timely resolution or appropriate routing of complex cases Prior Authorization Effectiveness - Submission completeness and preventable error trends Operational Improvement - Documented reductions in rework and recurring workflow issues Knowledge Development - Improvements in analyst technical proficiency Payer Policy Readiness - Timely identification and communication of applicable payer changes Client Partnership - Responsiveness, technical accuracy, and effectiveness of advisory support Program Scalability - Development and adoption of consistent, sustainable reimbursement practices Performance expectations will be established jointly with operational leadership based on applicable program requirements. Organizational Alignment & Accountability The Director, Reimbursement Strategy & Patient Access Excellence operates as a senior functional expert within the established US Operations organizational structure. The position provides Director-level technical expertise, strategic recommendations, and cross-functional guidance while partnering with designated operational leaders responsible for program execution. Unless specifically delegated through the approved organizational structure, this position does not independently own: Direct personnel management, corrective action, or employee performance decisions. Operational staffing, scheduling, workforce management, or attendance administration. Program financial performance, budgets, or commercial commitments. Changes to client contracts, service requirements, or organizational reporting relationships. Independent clinical determinations, prescribing decisions, or overrides of payer requirements. Operational accountability remains with designated Operations leadership. The Director serves as a senior technical partner who strengthens reimbursement capabilities, supports scalable delivery, and promotes patient access excellence. Success Profile The successful candidate will bring the strategic perspective of an experienced pharmaceutical reimbursement leader with the practical, hands-on expertise of an advanced Reimbursement Analyst SME. This individual will be recognized for the ability to resolve complicated reimbursement challenges, develop people through technical guidance, advise senior stakeholders, and improve operational performance without requiring traditional departmental management responsibilities. The ideal candidate is a seasoned reimbursement professional who enjoys applying senior-level expertise directly to solving complex patient access and operational challenges.
You would partner with sales leaders to build forecasts and executive dashboards and turn analysis into actionable go-to-market strategy. | The role requires at least five years in sales analytics, revenue operations, or business intelligence, preferably in B2B SaaS, plus Salesforce, Tableau, and Excel proficiency. | Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued. We are looking for a Sales Insights & Analytics Manager to join our Sales Operations team as an individual contributor. This role is not a people-management position — it is a senior analytical seat for someone who wants to be the trusted, source of truth for sales insight across the Sales organization. You will move our analytics beyond descriptive reporting into proactive, actionable insight — building predictive forecasting models and acting as a thought leader who understands the market environment deeply enough to translate it into recommendations sales leadership can act on. What You'll Do Serve as the go-to person and trusted partner within the sales organization for all sales insights, analytics, and data-driven decision-making. Uplevel existing analytics and reporting from descriptive dashboards into proactive, actionable insights that directly inform GTM strategy. Partner directly with sales leadership to scope, build, and deliver ad hoc reporting and analysis in support of strategic and in-quarter decisions. Own forecast reporting and analysis, driving accuracy in predicting closed-won results ahead of time. Build and maintain predictability and machine learning-based models that flag which deals are likely to close, which are at risk, and which are likely to slip. Design and maintain executive-level dashboards and reporting in Salesforce and Tableau covering pipeline health, forecast accuracy, conversion rates, and rep/segment performance. Translate complex, ambiguous business problems into clear, structured analyses and actionable recommendations. Partner cross-functionally with Sales, Marketing, and Finance to align on metrics definitions, reporting standards, and GTM strategy. Support QBRs, executive reporting, and strategic planning cycles with rigorous, well-communicated analysis. Proactively own data governance and hygiene across Salesforce and adjacent GTM systems, ensuring the organization can trust the data behind every report and decision. What We're Looking For 5+ years of experience in sales/GTM analytics, revenue operations, business intelligence, or a related analytical role, ideally within B2B SaaS. Highly proficient in Salesforce reporting and dashboards, Excel, and Tableau. Proven experience building forecast reporting and predictability models, including using machine learning or statistical methods to predict close-won outcomes and deal slippage. Demonstrated ability to take highly complex business problems and distill them into clear, actionable insights. Strong track record of proactive data governance and hygiene ownership within a CRM environment. Sharp understanding of market and competitive dynamics, with the ability to translate external context into internal strategy and action. Excellent communication and storytelling skills, with the ability to influence senior sales leadership without formal authority. Self-directed and comfortable operating with ambiguity, prioritizing across multiple collaborators and ad hoc requests. What Success Looks Like Within your first year, sales leadership will treat you as the default source of truth on how the business is really performing — coming to you not just for a report, but for a point of view. Your forecast and predictability models will materially improve the organization's ability to see around corners on what will and won't close, and your insights will be visibly shaping GTM strategy, without you needing to manage a team to get there. Due to business needs, candidates based in Eastern timezone are preferred. Location United States The US national base salary range for this position is from $88,200.00 - $163,800.00 The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location. In addition to base salary, the anticipated range of which is posted above, this role is eligible for a discretionary annual bonus, which rewards participants based on company and individual performance. For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document. Benefits at a glance The #TeamGBT Experience Work and life: Find your happy medium at Amex GBT. Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family. Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals. Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first. We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action. And much more! All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law. Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance. Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement. What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
Lead data-driven product development for healthcare marketing, managing products from discovery and prototyping through launch and ongoing improvement. | Requires at least three years of product management experience, data-driven marketing and AI workflow knowledge, commercial acumen, and the ability to turn business needs into product strategy. | This position is listed on behalf of a partner company, who manages all applications and next steps. Our partner is looking for a Product Manager, Data & AI based in the United States. We are looking for a commercially minded Product Manager, Data & AI, to shape innovative data products that help healthcare organizations make smarter, privacy-conscious marketing decisions. In this role, you will transform complex healthcare data into actionable insights and measurable business outcomes. You will work closely with dedicated engineering teams and cross-functional stakeholders to identify customer needs, validate opportunities, and bring new capabilities to market. Leveraging AI-first workflows, you will accelerate product discovery, prototype solutions, and test ideas directly with customers. You will also play a key role in ensuring that AI-powered solutions are reliable, measurable, and supported by appropriate human oversight. This is an exciting opportunity to influence product strategy within a fast-growing technology environment while helping advance privacy-first innovation across the healthcare industry. \n Accountabilities: Lead the development of data-driven products that improve marketing performance and deliver measurable outcomes for healthcare organizations. Transform complex customer data into actionable insights, enabling healthcare marketers to understand patient behavior, identify conversion opportunities, and make informed decisions. Identify opportunities to develop innovative capabilities using compliant first-party data, helping customers access insights and marketing tools while protecting sensitive health information. Drive the full product lifecycle, from customer discovery and problem definition to prototyping, validation, prioritization, development, launch, and continuous improvement. Collaborate closely with engineering teams to define product requirements, evaluate technical solutions, prioritize development efforts, and deliver high-quality products. Use AI-powered tools, large language models (LLMs), coding assistants, and data agents to accelerate research, prototype concepts, analyze information, and validate product ideas. Establish appropriate evaluation frameworks and human review processes to ensure AI-powered features deliver reliable, accurate, and trustworthy results. Assess commercial opportunities by estimating potential revenue, validating customer willingness to pay, and prioritizing initiatives based on business impact. Define product positioning, packaging, and go-to-market strategies in collaboration with Product Marketing and Account Management teams. Partner with Account Management and Customer Success to drive product adoption, support customer activation, and ensure customers achieve measurable value from newly launched capabilities. Establish clear success metrics and performance indicators to evaluate product effectiveness, customer engagement, adoption, and business outcomes. Gather customer feedback and analyze product performance data to identify improvement opportunities and inform future product decisions. Contribute to the development of AI-first product discovery and validation practices, helping establish scalable approaches to experimentation and customer research. Work collaboratively across engineering, design, Account Management, Customer Success, and Product Marketing to ensure alignment between customer needs, product strategy, and commercial objectives. Requirements: Minimum of 3 years of product management experience, including responsibility for product discovery, development, execution, and delivery against defined performance objectives. Strong understanding of data-driven marketing concepts, including first-party data, audience segmentation, attribution, conversion tracking, and closed-loop measurement. Hands-on experience using AI-powered tools and workflows, including LLMs, coding assistants, and data agents, to accelerate product research, prototyping, analysis, and experimentation. Sound understanding of AI limitations and the ability to implement evaluation frameworks, quality controls, and human oversight into AI-powered products. Strong commercial and business acumen, with the ability to assess market opportunities, estimate revenue potential, and validate customer willingness to pay before investing in development. Demonstrated ability to define customer problems, conduct discovery, and translate business needs into clear product strategies and actionable requirements. Comfortable working with ambiguity, incomplete information, and evolving priorities while making well-reasoned decisions and managing competing trade-offs. Strong analytical and data-driven mindset, with the ability to define measurable outcomes, interpret performance metrics, and use insights to guide product priorities. Experience collaborating with cross-functional teams, particularly engineering, design, customer-facing teams, and marketing stakeholders. Excellent communication and stakeholder management skills, with the ability to explain product decisions, present recommendations, and build alignment across teams. Ability to take ownership of product initiatives from initial concept through launch, adoption, and ongoing optimization. Experience in healthcare technology, healthcare marketing, or working with privacy-regulated data is a strong advantage. Familiarity with healthcare privacy requirements, including HIPAA, is preferred. Experience developing conversion optimization, experimentation, or marketing analytics products is beneficial. Hands-on familiarity with advertising and analytics platforms such as Google Analytics, Google Ads, and Meta is an advantage. Experience with product pricing, packaging, and commercialization of new capabilities is preferred. Previous experience working in an early-stage or high-growth technology startup is a plus. Benefits: Estimated annual base salary: $160,000–$180,000 USD, depending on experience and qualifications. Generous equity package, providing an opportunity to share in the company's growth. Fully remote working arrangement within the United States. Half-day Fridays every week, supporting work-life balance. Flexible paid time off (PTO), with a required minimum of two weeks annually. 16 weeks of fully paid parental leave for eligible employees after six months of employment. For commission-based roles, parental leave compensation is based on 100% of base salary. Comprehensive health insurance, including medical, dental, and vision coverage. 100% of employee health insurance premiums covered. 80% of dependent health insurance premiums covered. Engaging company-wide offsites and team-building experiences at various destinations. Opportunity to work with innovative AI technologies and shape the future of privacy-first healthcare data products. Collaborative, high-growth environment offering opportunities for professional development, ownership, and meaningful impact. \n How Jobgether works: We use an AI-powered matching process to ensure your application is reviewed quickly, objectively, and fairly against the role's core requirements. Our system identifies the top-fitting candidates, and this shortlist is then shared directly with the hiring company. The final decision and next steps (interviews, assessments) are managed by their internal team. We appreciate your interest and wish you the best! Why Apply Through Jobgether? Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). You may exercise your rights (access, rectification, erasure, objection) at any time. #LI-CL1
Manage Military Aircraft Group accounts, develop sales strategies and customer relationships, and coordinate capture efforts to secure profitable orders. | Requires a bachelor's degree and at least seven years of progressive account management, technical sales, or business development experience in aerospace and defense. | Moog is a performance culture that empowers people to achieve great things. Our people enjoy solving interesting technical challenges in a culture where everyone trusts each other to do the right thing. For you, working with us can mean deeper job satisfaction, better rewards, and a great quality of life inside and outside of work. Job Title: Regional Business Development Manager Reporting To: GVP Work Schedule: Fully Remote – Fort Worth, TX Moog’s Military Aircraft Group is seeking a Remote Regional Business Development Manager in the Dallas/Fort Worth, TX area who will be responsible for account management, business development and business capture efforts for Moog Military Aircraft Group. You will focus on growing relationships with key strategic customers (both existing and new), the development of new markets and customers for existing technologies, and broadening the group’s sales opportunities through management of products, programs, and key initiatives across multiple sales channels. Internally, you will play a key role in the development of division sales strategies through a strong understanding of customers and market drivers that influence our technology and products. The role is also responsible for internal communication & processes that enhance win probabilities and ensure world-class customer satisfaction. This is a remote position in the Dallas/Fort Worth, TX area. The role requires regular regional travel to customers. As a Regional Business Development Manager, your responsibilities will include: Building and maintaining relationships with key customers, understanding customer trends, and aligning value propositions. Coordinating sales efforts at all levels within customer organizations and identifying new program opportunities. Managing the sales funnel and collaborating with cross-functional teams to meet customer expectations and close orders. Supporting business development through collaboration with program management and engineering teams. Using targeted selling techniques to generate prospects and launch sales campaigns. Developing and implementing business strategies and new business opportunities in identified markets. Understand Moog technology and how it could be applied to new markets/applications. Providing a market and business capture plan aligned with overall business strategy. Collaborate with program team on negotiations for Long Term Agreements and pricing issues to achieve profit targets. Securing profitable orders within agreed pricing policies and managing commercial risk. Developing and maintaining accurate sales forecasts. Managing multi-function bid processes and presenting to customers. To be considered for a Regional Business Development Manager here's what you'll need to bring with you: Bachelor’s degree in engineering, Business, or related degree. Minimum seven (7) years of progressive experience in large Account Management; Technical Sales; Business Development. Experience in Aerospace and Defense Industry required. Proven specific capabilities in selling, relationship building, negotiation, contract development, contract management, market, and business plans. Demonstrated commercial, technical, and engineering knowledge. Regional travel: Approximately 10% How We Care For You: Financial Rewards: great compensation package, bonus opportunities, matching 401k, and the ability to participate in Employee Stock Purchase Plan (select locations), Flexible Spending and Health Savings Accounts Work/Life Balance: Flexible paid time off, holidays and parental leave program, relocation assistance. Health & Welfare: Comprehensive insurance coverage including medical, dental, vision, life, disability, Employee Assistance Plan (“EAP”) and other supplemental benefit coverages. Professional Skills Development: Tuition Assistance, mentorship and coaching opportunities, leadership development and other personal growth programs Culture: Warm, respectful, family-like environment driven by our 12 core values. Multiple Employee Resource Groups led by our employees, open and welcoming to all. #LI-SL1 Salary Range Transparency: Fort Worth, TX $150,000.00–$205,000.00 Annually Salary Range Disclaimer The base salary range represents the low and high end of the Moog salary range for this position in the given work location. Actual salaries will vary depending on factors including but not limited to location, experience, and performance. The range(s) listed is just one component of Moog's total compensation package for employees. Other rewards may include annual bonuses, employee stock purchase plan, an open paid time off policy, and many region-specific benefits. This position requires access to U.S. export-controlled information. Moog offers an inclusive workplace, and, as such, affirms the right of every person to participate in all aspects of employment based on merit without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, contact our Human Resources department via phone at 844-367-5787. No unsolicited agency submittals please. Agency partners must be invited to participate in a search by our Talent Acquisition Team and have signed terms in place prior to any submittal. Absent compliance with these pre-conditions resumes submitted directly to any Moog Inc. employee or affiliate will not qualify for fee payment, and therefore become the property of Moog Inc.