Western Governors University

Develops and delivers online courses and student support in a virtual environment. | Master's degree in a related field, 3 years of relevant experience including 1 year online teaching, and subject matter expertise in natural sciences. | If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Faculty 506 Pay Range: $34.27 - $51.44 Job Description Job Duties • Develops instructional materials, aligned with identified learning objectives, course competencies, and instructional interventions, to support both student self-service use and use in virtual one-to-many events. • Provides effective, relevant, and engaging one-to-many virtual events aligned with identified learning objectives. • Continually develops knowledge, skills, and expertise through active participation in faculty learning community and other developmental opportunities. • Provides proactive, relevant, timely, and effective one-to-one virtual instruction to students in a specific course or domain. • Facilitates student communities to support peer collaboration, effective faculty interaction, and student development. • Student-centered and provides effective one-to-one virtual coaching to help students achieve personal, academic, and career goals. • Adapts instructional and coaching practices to common and typical student needs. • Performs other job-related duties as assigned. KSAs • Subject-matter expertise in the assigned content and skills of the course(s)/domain(s) • Strong knowledge of how student characteristics interact with different learning needs common to the course(s)/domain(s) • Strong communication skills with the ability to moderate online student communities to encourage engagement and learning. • Ability to use information from student profiles, learning behaviors, and interactions to identify individual student needs. • Demonstrates respect for and value of diverse perspectives and experiences. • Ability to adapt standard resources, templates, and instructional plans for the needs of individual students or groups of students. • Ability to apply adult learning principles and instructional skills to build student competency in a virtual one-to-one setting. • Provide encouragement for student self-reflection and metacognition to improve competency in learning objectives. • Flexibility to adjust instructional approach depending on individual student needs and preference. • Skilled at using data to identify students in need of proactive support, with the ability to select appropriate tone and content for proactive outreach. • Ability to adapt the timing, modality, and frequency of outreach/contact to individual student needs and preferences. • Strong active listening skills and emotional intelligence with the ability to build relationships with adult students. • Solid understanding of coaching strategies to support personal, academic, and professional development in adult students. • Willingness to engage in regular self-reflection and re-evaluation of beliefs, perspectives, and approaches to improve equity. • Proficient in developing presentation materials that align to specified objectives and are visually engaging, understandable, and accessible. • Ability to develop learning facilitation experiences and effective, formative self-assessment activities aligned with specific objectives to advance student learning. • Skilled at implementing relationship-building activities for online student communities. • Ability to facilitate synchronous student interaction in a virtual environment. This is a part-time position, 20 hours per week Minimum Qualifications • Master's Degree in a related field and all applicable licenses or certifications. • 3 years of relevant professional experience, including 1 year of teaching online • Demonstrated subject matter expert in assigned content or practice area(s). (Natural Science, Chemistry, Physics, Earth Science, and Biology) • Available to teach a student-centric schedule that includes nights and weekends. Preferred Qualifications • Terminal degree and all applicable domain-specific licenses or certifications. • Strong experience with distance education and distance learning students. Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require. Position & Application Details Part-time Regular Positions (classified as regular and working less than 30 standard weekly hours): This is a part-time, regular position (classified for less than 30 SWH) that is eligible for vision and mental healthcare; flexible spending account; voluntary life insurance; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and prorated paid holidays and accrued sick time. How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday. Additional Information Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

Manage compliance activities related to state authorization and regulations, liaise with internal and external stakeholders, and ensure adherence to legal and institutional standards. | Bachelor’s degree, five years of experience in a regulated environment, knowledge of multi-state regulatory procedures, and strong communication skills. | If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Professional 307 Pay Range: $66,300.00 - $99,500.00 Job Description Essential Functions and Responsibilities: • Remains knowledgeable of state laws and regulations; national, state, and professional regulations; and trends within higher education—maintaining a multi-state tracking system to monitor changes which may or will affect WGU’s students and/or operations. • Secures and maintains state-specific authorization and, when need, other approvals within the region. • Understands all requirements to obtain state authorization—even if the university utilizes state authorization reciprocity to teach students in a specific jurisdiction. • Liaises with other university departments to support compliance activities and to provide information about requirements to ensure overall university compliance. • Manages communications (e.g., complaints and questions) from state portal agents. • Raises issues with planned changes that require different resourcing or problem solving and participates in addressing the planned changes. • Applies national, regional, state, and programmatic standards and regulations and rules to determine effects on college, regional, or state operations; raise issues that require different resourcing or problem solving; and coordinate project plans to support departmental initiatives. • Assures representation of the university at strategic meetings in each jurisdiction, personally attending when defence of WGU’s position is needed. • Assists with region-specific events that affect the university’s compliance, • Liaises, as needed, with/for students and/or graduates seeking professional licenses in the region. • Works with other regional teammates, answering questions using defensible research methodologies. • Creates and earns the trust of external and internal stakeholders • Participates in intra- and inter-departmental initiatives. • Performs other related duties as assigned. Knowledge, Skill and Abilities: • Technological competence with MS Office suite (Microsoft Teams, SharePoint, and Office 360) and data collection, analysis, retrieval, and visualization systems • Basic understanding of descriptive and inferential statistics • Basic understanding of organizational process strategies • Able to understand policies, legislative and/or regulatory codes, and standards • Able to exercise good judgment and effectively organize, prioritize, and perform multiple job functions and conflicting priorities • Proven capacity to present to large audiences in an engaging manner • Able to organize travel, when needed, within the region • Exceptional attention to detail and able to meet all required deadlines • Able to multi-task and work on multiple projects at the same time • Able to adapt quickly and easily to changes—whether demanded by internal or external organizations Competencies: Organizational Impact: • Responsible for implementing initiatives and projects established by university or department leadership; establishes operational plans for department, function, or office with short-term impact on results • May deliver input into new processes, standards, or plans that impact overall university or department results. Problem Solving & Decision Making: • Leverages a systems-thinking approach for improving existing processes and systems within the department using significant conceptualizing, reasoning, and interpretation • Problems and issues faced are numerous, difficult, and require detailed information gathering and analysis. Typically affect multiple areas or specialties. Problems and issues span a wide range of challenging and unique situations Communication & Influence: • Collaborates cross-functionally with parties within and outside of the department and may occasionally communicate with external parties  • May influence others to accept the job area’s views, practices, concepts, and approaches and conduct briefings with leaders within the University or department Leadership & Talent Management • Responsible for providing guidance, coaching, and training to other employees in the department, Function, or Office • Provides direction to project team members, including feedback on performance • Demonstrates the WGU leadership principles in all aspects of service to students, employees, and partners of WGU Job Qualifications: Minimum Qualifications: • Bachelor’s degree in one of the department’s areas of focus (or a cognate field) from an accredited college or university or equivalency • Five (5) years’ experience working in a highly regulated environment (e.g., higher education regulation, compliance, accreditation, or quality assurance, working with multiple national, programmatic, and state accreditation and approval bodies. (e.g., state auth boards, state boards of education/educator preparation, state boards of nursing), experience in program approval and/or professional licensing processes with more than one authority, and experience with regulated case management (e.g., student complaints • Must be located in our South East Region, Tennessee, North Carolina, South Carolina, Georgia, Florida, Alabama, or Mississippi Preferred Qualifications: • Additional experience as a licensed professional (e.g., accountant, nurse, teacher—preference given to those in previous roles of leadership within college or university educator preparation programs • Knowledge of legislative/regulatory procedures in four or more jurisdictions. • Previous use of change management tracking tools (e.g., State Net, Fiscal Note, web crawlers, etc.) • Prior training as a quality examiner (Malcolm Baldrige National Quality Award preferred) • Experience presenting to authoritative bodies (e.g., state boards, legislatures, large audiences, etc.) • Experience writing and shepherding reports through differing approval process • General knowledge of project management • Bi-lingual (writing and speaking) Physical Requirements: • Prolonged periods sitting at a desk and working on a computer. • Must be able to lift up to 15 pounds at times. • NOTE: Travel may occur between 15 and 20% of the time. Occasional work on nights and weekends may be necessary to complete the tasks of this position. Position & Application Details Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave. How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday. Additional Information Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

Provide clinical education and mentorship to nursing students in a healthcare or academic setting. | Must have an MSN or higher, RN license, and relevant clinical teaching experience. | If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Faculty 507 Pay Range: $37.64 - $56.49 Job Description • This position is located ONSITE in Dayton, Ohio*** Job Profile Summary: Prelicensure Clinical Instructors (Hourly) are subject matter experts who teach and mentor students when engaged in experiential clinical course work; in a remote/onsite environment. This faculty position varies in the type, length, and intensity of instructional methods and is based upon student and facility needs. The Clinical Instructor works on a team to support an assigned group of students and offers specialized instruction on challenging experiential/clinical course work. Faculty interacts with students in both group and one-on-one settings. The Clinical Instructor ensures students are successful within their clinical placement setting as they oversee clinical learning. Compensation Expectations: This role is paid hourly and bi-weekly. The employee will be required to enter all hours worked in an accurate and timely manner. Essential Functions and Responsibilities: Act as a steward for carrying out WGU’s mission and strategic vision. This faculty must: • Demonstrate a high level of commitment, effectiveness, and consistency. • Serves as a professional role model for students in communication, ethical comportment, and problem-solving. • Provides expertise in an assigned content area and maintains current knowledge in their field. • Demonstrates an understanding of, and participates in, the implementation of the philosophy and goals of the program. • Fosters students learning through innovative teaching practices; to include how to perform duties in the clinical setting. • Responds with urgency to meet student needs and communicates professionally and respectfully with students and all other members of the WGU community. • Makes appropriate student referrals for remediation or other needs, utilizing WGU policies and procedures. • Communicates with the student's assigned coach/preceptor as needed to discuss student progress and concerns. • Provide final review and approval for student's clinical time. • Offers proactive support and outreach to assigned students. • Uses technology-based teaching and communication platforms to aid students in the development of competencies. • Submits electronic clinical student evaluation form(s) after completion of clinical intensive. • Collaborates with other professionals within the university to promote a positive, student-obsessed atmosphere. • Responsible for responding with urgency to changing requirements, priorities, and short deadlines. • Maintains a working knowledge and understanding of relevant state regulations. • Conducts both in-person and/remote methods of student evaluation Knowledge, Skill and Abilities: • Must be able to work well under stress and meet deadlines. • Capacity for self-motivation and working independently. • Strong written and verbal communication skills. • Aptitude for learning innovative technology. • Must comply with site specific orientation and onboarding requirements. • Problem Solving Skills: Investigates appropriate resources and involves partners when appropriate; future-oriented; assesses what will help/hinder achieving goals; focuses on what is important. • Interpersonal Skills: Deals with others in a considerate, respectful, and unbiased manner; approaches conflict proactively; solicits and shares feedback openly; listens with empathy and maintains composure. • Accuracy: Draws on information garnered from careful cultivation of a broad knowledge of WGU’s goals and processes; investigates beyond assumptions. • Adaptability: Course corrects behaviors and communication style to meet the needs of a wide range of situations; tackles obstacles appropriately; is comfortable with ambiguity. • Reliability: Accountable to others; does what it takes to get the job done; actions are consistent with words; follows through on commitments; exhibits exceptional integrity. • Attitude: Displays commitment to the organization and to personal growth; self-motivated and able to motivate and inspire others; asserts self appropriately to champion ideas; tells the truth in a direct and constructive manner. • Initiative: Self-directs with a strong bias for action; leads the way in improvement of performance or processes; displays keen interest in students and organization. Job Qualifications: • This position is located ONSITE in Dayton, Ohio*** Minimum: • MSN degree and current, unencumbered license • Two years of relevant professional experience. • This role will serve as a demonstrated subject matter expert in job-relevant content or practice area Preferred: • Doctorate, or terminal degree in a specific content area. • Strong experience with distance education and distance learning students is preferred. • Terminal degree and all applicable licenses or certifications. • Prior experience in clinical teaching/nursing education. Department Specific Minimum Qualifications, Leavitt School of Health: • Master's degree in nursing; Education is verified. • Two years minimum Nursing experience • Work history demonstrating continuous advancement and success in roles requiring creative problem solving and collaboration. • Unencumbered RN license • Active, unencumbered license in designated state • State and federal legislative requirements and college accreditation requirements may apply to maintain the necessary credentialing for this role. • Work history demonstrating continuous advancement and success in roles requiring creative problem solving and collaboration. • As needed, support the Health Placement Team to secure clinical partnerships. Physical Requirements: • Prolonged periods sitting at a desk and working on a computer. • Must be able to lift up to 15 pounds at times. • Specific requirements of the job such as travel and the environment in which the job is performed. Position & Application Details Part-Time Intermittent Positions (classified as intermittent and less than 30 standard weekly hours): This is a part-time, intermittent position (classified to work less than 30 SWH) that may be eligible for mental healthcare; retirement savings plan; wellbeing program; and prorated paid holidays and accrued sick time. How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday. Additional Information Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

Manage a team and coordinate with multiple departments to support military-affiliated students and ensure compliance with VA benefit programs. | Bachelor’s degree, 5+ years experience with VA benefits programs, 1+ year people leader experience, military affiliation preferred, strong interpersonal and organizational skills. | If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Management_Executive 604 Pay Range: $67,900.00 - $112,100.00 Job Description INTERNAL APPLICANTS MUST APPLY BY: 9:11:25 The Manager, Client Relations, Military and Veterans Benefits will be responsible for maintaining established relationships internally, and externally, working closely with faculty, staff, support teams and partnerships, to advance lines of business. The Manger, Client Relations liaisons with cross-functional teams to improve the entire military-affiliated customer experience. Responsibilities Primary Responsibilities • Manages a team of VA work study students and specialists. • Work closely with the Military and Veterans Benefits Manager, Virtual Military Education Resource Center Manager, and other processing teams for cohesive collaboration ensuring military affiliated students are assimilated properly within the university system. • Responsible for strategizing departments and schools’ military-related education benefit programs; works with the (Unified Program Launch(UPL) teams to submit new and revised programs, timely to the Department of the VA. Once partnerships are secured, this position is responsible for implementation of the student experience to ensure business results are achieved. • Works closely with Enrollment and Admissions leadership team, Military Outreach, Strategic Partner Managers, and the Military and Veterans Benefits Manager to ensure all services and communications related to Military and Veterans benefits are aligned. • Represents the University and its students in state, regional, and national professional associations, such as the State Approving Agency (SAA), (National • Association for Veteran Program Administrators, (NAVPA), Council of Colleges and Military Educators (CCME). • Supports graduates as needed during the regional commencements working with the other Military and Veterans Benefits teams ensuring graduates are recognized, respond to their questions or concerns regarding their military benefits, and future usage of benefits for returning to school, and receive their “military cords.” • Liaison between Department of Defense and Department of the Veterans Affairs to ensure all information required is kept current and trusted between departments, responsible for annual catalog submissions, addendum submissions, new and revised programs to the VA, working with Military Process Analyst to ensure data and reports and updated timely, State Approving Agent (SAA), and Education Liaison Representative (ELR). • Work closely with the Resource Center Advisors and peer volunteers at WGU to support the VITAL program with the VA and VHA, hospital. • Establishes and maintains effective communication, coordination, and working relations with faculty/mentors, staff, and other university personnel working with other departments in a professional and timely manner to ensure interdepartmental communication is maximized and student issues are resolved effectively and efficiently through intra/inter-departmental training. • Strong conflict resolution skills as the Client Relations Manager are responsible for resolving student conflicts through effective and timely communication working to collaboratively resolve complaints partnering with Student Conduct and Ombuds seeking to achieve amiable resolutions. This includes VA complaints. • Collaborate with Scholarships, Advancement, seeking out grants and additional funding sources to support military-affiliated students in need. • Performs other job-related duties as assigned. This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities. The contents of this document or related job requirements may change at any time with or without notice. Qualifications Knowledge, Skills, and Abilities • Strong emotional intelligence works to build and maintain high impact, long-lasting Military and Veteran client relationships. • Military affiliated • Ability to demonstrate strong leadership and delegation skills. • Strong time management and planning skills. • Ability to express empathy with high emotional intelligence. • Analytical and critical thinking skills. • Public Speaking skills • Active Listening • Problem identification and critical thinking skills. • Good judgment and decision-making ability. • Strong interpersonal and organizational skills. • Must be able to demonstrate effective communication abilities. • Well organized and attentive to detail. • Ability to work with university partners. • Data analysis • Technical skills • Knowledge of Miliary Affiliated resources, benefits, state, and federal regulations, and general financial aid policies and procedures. • Knowledge of Student Information System, Customer Relationship Management Systems (Salesforces). • Able to travel to events, conferences and workshops representing the University’s Military and Veterans Benefits Department. • Maintain a friendly supportive atmosphere for the students. • Demonstrate sensitivity and understanding of the diverse, socioeconomic, cultural, disability, and backgrounds of the military affiliated population. Education • Bachelor’s degree in related field. Experience • 5 or more years of experience with VA benefits programs and requirements. • 1 or more years of people leader experience. Experience In Lieu Of Education Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is the discretion of the hiring manager. Preferred Qualifications: • Master’s degree preferred. • Military affiliated • Technical Experience • Counseling, Advising or Mentoring experience • Higher Education experience Experience In Lieu Of Education Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is the discretion of the hiring manager. Position & Application Details Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave. How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday. Additional Information Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

Lead and supervise cloud technology teams, design scalable system architectures, implement automation and IaC, monitor and improve infrastructure stability, and communicate technical knowledge across teams. | 10+ years software development experience with expertise in cloud infrastructure, automation, security compliance, monitoring tools, and leadership in cloud operations. | If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Technical 410 Pay Range: $140,200.00 - $217,200.00 Job Description The Staff Cloud Engineer is a position of technical expertise, influence, and leadership in the technology realm. This position will be required to apply their expert knowledge to ensure best practices and well-engineered architecture across the department. They will also be a key stakeholder and initiator of major changes to processes, engineering practices, and system administration. This position will be required to work in a space of solving critical issues and initiatives across multiple teams. It will require an extensive and deep understanding of cutting-edge practices and innovative approaches to problems. Job Duties • Supervises work of their team on cloud technologies and scalable system architecture. • As a technical leader, the Staff CE mentors and monitors the goals and progress towards those goals, of their team. • Advises on and implements the architecture and design of system architecture models. • Leads and performs research and analysis to find solutions for complex business problems, as they relate to infrastructure. • Creates and uses automation, IaC, for the release life-cycle of software products. • Monitors performance by anticipating and correcting operational issues before occurrence. • Creates more stable operating environments by continuously improving infrastructure to be easily deployable and scalable. • Positively impacts projects by completing assigned tasks on time and communicates effectively when problems arise that would prevent timely delivery. • Communicates technical and domain knowledge as it relates to work, to both technical and non-technical audiences. • Helps continually improve ongoing reporting and analysis processes, automation, or simplifies self-service modeling and production support for customers. • Performs other job-related duties as assigned KSAs • Expertise implementing AWS services in a variety of distributed computing environments • Experience with highly available and fault-tolerant enterprise and web-scale software deployments • Expertise in infrastructure automation through the creation of IaC; Terraform is nice to have, but not required. • Security awareness and practices, and the ability to configure, and monitor security systems for application of MFA, SSO and other security based concerns such as SSL/TLS, DNS DMARC, DKIM and SFP. • Strong practical Linux and Windows-based systems administration skills in AWS(major) and GCP (minor) • Experience leading cloud operations, including assurance, monitoring, alerting, and notifications • Understanding of DevOps and ITIL concepts • Understanding of Containers and Containerization Orchestration via Fargate and Kubernetes • Understanding Continuous Integration with CI tools such as Travis or Jenkins • Experience using monitoring tools like DataDog, New Relic, or Dynatrace • Experience creating cloud infrastructure solutions, and leading conversations with technical leaders • Effective communication and documentation skills • Self-starter with a drive to work autonomously as a member of a collaborative team • Strong service-oriented focus with a customer service attitude • Strong analytical skills Minimum Qualifications • Bachelor’s Degree is nice to have, but demonstrable skills are more important. • Expertise with the standard software development life cycle (SDLC) • 10 years of experience in software development; pioneering new approaches and technologies in engineering • Expertise in cloud spend optimizations • Expertise with compliance and risk management requirements (e.g. security, PCI, privacy, SOX, HIPAA, etc.) • JSON and YAML expertise Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require. Position & Application Details Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave. How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday. Additional Information Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

Drive strategic partnerships with government agencies by solution selling Craft’s data utility platform, managing relationships, handling RFPs, and tracking partnership performance. | 5+ years government sales experience with proven relationship-building and pipeline management skills, knowledge of apprenticeship programs, and strong communication and project management abilities. | If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider Craft Education as the next step in your career. Craft Education is on a mission to solve skilled labor shortages by powering work-based learning pathways for all. At Craft, we’re revolutionizing the apprenticeship degree, combining on-the-job learning with accredited instruction to create innovative educational pathways that accommodate working professionals and meet employer needs. Our flagship product - Craft Connect - helps organizations administer apprentice degree programs and address mission-critical data and reporting needs. Through the same platform, Craft is also transforming how on-the-job learning converts into academic credits. Our team of technology, education and workforce professionals also provides technical assistance to organizations looking to launch and manage apprenticeship degree programs. We are working tirelessly to accelerate the expansion of these programs along with the data infrastructure that underpins them. If you’re looking to join the work-based learning revolution, we’d love to talk with you. At Craft, you’ll have the opportunity to solve hard problems in a high-growth startup environment and make a lasting impact on the future of education and workforce development. We couldn’t be more excited to advance this work as a team of innovative, collaborative and mission-oriented professionals - we hope you’ll consider joining us. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Professional 312 Pay Range: $106,700.00 - $165,400.00 Job Description The Senior Technical Partnerships Manager, Government plays a pivotal role in driving Craft’s strategic collaborations by engaging government agencies to support apprenticeship and “work-based learning” workforce initiatives. This role focuses on establishing and nurturing partnerships with government agencies and other key stakeholders by promoting the adoption of Craft’s products and services data utility platform tailored for apprenticeship programs. Through solution selling, relationship management, and strategic proposal development, the manager identifies partner needs, demonstrates platform value for workforce planning and compliance, and secures impactful agreements. This position also oversees performance tracking and reporting to ensure partnerships deliver measurable outcomes, fostering long-term engagement and program success. Primary Responsibilities • Partnership Development: Identify and engage new partnership leads by building a pipeline of prospects, leveraging local relationships and strategic analysis • Partnership Execution: establish strategic partnerships and drive formal engagements with government agencies and other key stakeholders including institutions of higher education (IHEs), Registered Apprenticeship Program (RAP) sponsors, and nonprofits - by conducting “solution selling” of Craft’s products and services, including our data management platform (public data utility) • Solution Selling: Discover partner needs, wants and constraints; educate prospective partners on the benefits and applications of the apprenticeship-focused data utility software, emphasizing its value for workforce planning, tracking, data reporting and compliance. • Handling Requests for Proposal (RFP): Engage with government agencies on RFP and bidding processes, navigating procurement and evaluation processes • Relationship Management: Cultivate and maintain strong relationships with key stakeholders across education, workforce development, and public sectors, driving leads for prospective clients and exploring strategic initiatives • Strategic Proposal and Agreement Development: Create and negotiate partnership proposals, MOUs, and agreements that align with partner objectives and emphasize the mutual benefits of using the data utility. • Performance Tracking and Reporting: Monitor and report on partner engagement and platform utilization, regularly sharing insights with internal teams and refining strategies to maximize partnership effectiveness. This job description includes a general representation of job requirements rather than a comprehensive inventory of all required responsibilities or work activities. The contents of this document or related job requirements may change at any time with or without notice. Qualifications Knowledge, Skills, and Abilities • Proven track record of meeting and exceeding quotas when selling software-as-a-service (SaaS) products to sophisticated government agency customers. • Demonstrated experience building, managing, and converting a pipeline of qualified leads. • Knowledge and ability to execute on industry standard business-to-business (B2B) sales practices, ie. ‘solution selling’ procedures and ‘working’ accounts to drive signed contractual partnerships and revenue. • Knowledge and connections in government sales • Intellectual curiosity and empathy to become an expert in our products and services, spanning solutions for data reporting and compliance, education & workforce initiatives, and corporate Learning & Development (L&D). • ‘Figure it out’ mentality with the ability to thrive in a fast-paced, ambiguous startup environment; strong business judgment with results orientation. • Excellent communication and collaboration skills, with the ability to engage and influence cross-functional teams and senior stakeholders, including marketing and product teams. • High level of integrity and professionalism Education • Bachelor's degree or equivalent Experience • 5+ Years of Experience in Government Sales: • Background in engaging with Departments of Education, Higher Education, Workforce Development, or similar • Proven Relationship-Building Skills • Demonstrated experience establishing and nurturing relationships with government agencies and related stakeholders such as school districts, higher education, employers, and nonprofits • Project Management and Organizational Skills: • Ability to manage multiple partnership initiatives aimed at platform adoption, with attention to detail in coordinating the logistics required to execute on complex, multi-stakeholder projects. • Communication and Negotiation Skills: • Strong written and verbal communication skills, with experience developing partnership proposals and negotiating agreements. Experience In Lieu Of Education Equivalent relevant experience performing the essential functions of this job may substitute for education degree requirements. Generally, equivalent relevant experience is defined as 1 year of experience for 1 year of education and is the discretion of the hiring manager. Preferred Qualifications • Deep knowledge and network in Workforce, Education and Apprenticeship: • Familiarity with the structure and requirements of registered apprenticeship programs, especially data tracking, compliance, and reporting needs. • Deep network of contacts at governmental agencies including Education, Labor, Workforce Developments, and State Apprenticeship Agencies • Experience Selling Data Management Platforms and Workflow Software: • Prior experience with technology including LMS, SIS, HRIS, with the ability to sell novel solutions and encourage adoption • Experience selling educational or upskilling software, or workforce planning platforms, to school districts, higher education, workforce, employers. • Advanced Degree or Certifications in Education, Public Policy, or Workforce Development: • A master’s degree or relevant certifications that demonstrate depth of knowledge in areas critical to partnership success. • Analytical Skills for Data-Driven Execution: • Proficiency in analyzing sales operations and platform usage metrics to drive data-informed decisions around partnership engagement and upsells. Position & Application Details Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave. How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday. Additional Information Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.

Develop and deliver marketing instructional materials and virtual events, provide one-to-one coaching, facilitate student communities, and support student academic and career goals. | Master’s degree in marketing or related field, 3+ years higher education marketing teaching experience, 3+ years marketing industry experience, coaching skills, and proficiency with web-based content delivery platforms. | If you’re passionate about building a better future for individuals, communities, and our country—and you’re committed to working hard to play your part in building that future—consider WGU as the next step in your career. Driven by a mission to expand access to higher education through online, competency-based degree programs, WGU is also committed to being a great place to work for a diverse workforce of student-focused professionals. The university has pioneered a new way to learn in the 21st century, one that has received praise from academic, industry, government, and media leaders. Whatever your role, working for WGU gives you a part to play in helping students graduate, creating a better tomorrow for themselves and their families. The salary range for this position takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. At WGU, it is not typical for an individual to be hired at or near the top of the range for their position, and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is: Grade: Faculty 506 Pay Range: $71,300.00 - $107,000.00 Job Description Job Duties • Develops instructional materials, aligned with identified learning objectives, course competencies, and instructional interventions, to support both student self-service use and use in virtual one-to-many events. • Provides effective, relevant, and engaging one-to-many virtual events aligned with identified learning objectives. • Continually develops knowledge, skills, and expertise through active participation in faculty learning community and other developmental opportunities. • Provides proactive, relevant, timely, and effective one-to-one virtual instruction to students in a specific course or domain. • Facilitates student communities to support peer collaboration, effective faculty interaction, and student development. • Student-centered and provides effective one-to-one virtual coaching to help students achieve personal, academic, and career goals. • Adapts instructional and coaching practices to common and typical student needs. • Performs other job-related duties as assigned. KSAs • Subject-matter expertise in the assigned content and skills of the course(s)/domain(s) • Strong knowledge of how student characteristics interact with different learning needs common to the course(s)/domain(s) • Strong communication skills with the ability to moderate online student communities to encourage engagement and learning. • Ability to use information from student profiles, learning behaviors, and interactions to identify individual student needs. • Demonstrates respect for and value of diverse perspectives and experiences. • Ability to adapt standard resources, templates, and instructional plans for the needs of individual students or groups of students. • Ability to apply adult learning principles and instructional skills to build student competency in a virtual one-to-one setting. • Provide encouragement for student self-reflection and metacognition to improve competency in learning objectives. • Flexibility to adjust instructional approach depending on individual student needs and preference. • Skilled at using data to identify students in need of proactive support, with the ability to select appropriate tone and content for proactive outreach. • Ability to adapt the timing, modality, and frequency of outreach/contact to individual student needs and preferences. • Strong active listening skills and emotional intelligence with the ability to build relationships with adult students. • Solid understanding of coaching strategies to support personal, academic, and professional development in adult students. • Willingness to engage in regular self-reflection and re-evaluation of beliefs, perspectives, and approaches to improve equity. • Proficient in developing presentation materials that align to specified objectives and are visually engaging, understandable, and accessible. • Ability to develop learning facilitation experiences and effective, formative self-assessment activities aligned with specific objectives to advance student learning. • Skilled at implementing relationship-building activities for online student communities. • Ability to facilitate synchronous student interaction in a virtual environment. Job Qualifications: Minimum Qualifications: • Master’s Degree is required in marketing or related field (Doctorate preferred). Education must be from an accredited Institution. • Minimum of 3 years’ experience in Higher Education teaching marketing fundamentals and marketing management; preferably in an online distance-based model • Minimum of 3 years of industry experience in marketing • Demonstrated ability to coach and mentor, helping at-risk and struggling students using social emotional learning strategies • Experience working in web-based content delivery platforms such as WebEx • Ability to breakdown and disseminate difficult topics in a manner that students will understand and grasp • Demonstrated ability to deliver engaging and interactive live (one to many) events • Excellent collaboration skills, ability to work effectively as a member of team • Demonstrated ability to foster a diverse and inclusive learning environment • Excellent interpersonal skills • Up to 20% travel required Preferred Qualifications: • Terminal degree in marketing or a related discipline • Professional certifications in marketing or digital marketing • Industry experience in sales • Active participation in marketing networks, conferences, and industry events. Job Description Disclaimer: This position description provides the major duties/responsibilities, requirements and working conditions for the position. It is intended to be an accurate reflection of the current position, however management reserves the right to revise or change as necessary to meet organizational needs. Other responsibilities may be assigned when circumstances require. Position & Application Details Full-Time Regular Positions (classified as regular and working 40 standard weekly hours): This is a full-time, regular position (classified for 40 standard weekly hours) that is eligible for bonuses; medical, dental, vision, telehealth and mental healthcare; health savings account and flexible spending account; basic and voluntary life insurance; disability coverage; accident, critical illness and hospital indemnity supplemental coverages; legal and identity theft coverage; retirement savings plan; wellbeing program; discounted WGU tuition; and flexible paid time off for rest and relaxation with no need for accrual, flexible paid sick time with no need for accrual, 11 paid holidays, and other paid leaves, including up to 12 weeks of parental leave. How to Apply: If interested, an application will need to be submitted online. Internal WGU employees will need to apply through the internal job board in Workday. Additional Information Disclaimer: The job posting highlights the most critical responsibilities and requirements of the job. It’s not all-inclusive. Accommodations: Applicants with disabilities who require assistance or accommodation during the application or interview process should contact our Talent Acquisition team at recruiting@wgu.edu. Equal Employment Opportunity: All qualified applicants will receive consideration for employment without regard to any protected characteristic as required by law.