WeTravel

Assist new customers with platform setup, migrate content, and provide training to ensure successful onboarding. | Fluent English, strong organizational and project management skills, customer-facing experience, ability to work independently, and willingness to travel occasionally. | Hello! 👋 I'm Na'ama, the hiring manager for the Client Onboarding Specialist role. I am based in the Boston Area and have been working in the travel and fintech industry for 10 years in various roles. I am the Team Lead of WeTravel's Onboarding Team. We are so excited to grow the team! Our team’s mission is to help new customers get up and running with WeTravel quickly and effectively. We empower our client’s businesses to grow while taking the load off our Sales team. We love helping people succeed and making the transition to WeTravel smooth, impactful, and efficient! We’re looking for a motivated, curious, and independent individual to join our team and help shape the future of travel tech. If you thrive in cross-functional environments, enjoy working with teams and clients across the globe, and are excited to make a real difference…this could be the perfect role for you! How we work Our Onboarding team supports new customers right when they need it most. We help our clients get started by migrating important content like reservation details, photos, pricing information, tour descriptions, and more. We also provide personalized trainings to make sure every new customer feels completely confident using the WeTravel platform. In this role, you’ll collaborate closely with Sales, Account Management, Product, and our customers. Our team is involved across the entire journey, jumping in wherever we can to provide support and make things easier. Please note that business travel is a possibility for this role (1-2 times per quarter) as-needed for on-site client onboarding projects. Why You Should or Shouldn’t Apply You should apply if you: Are fluent in English (bonus points for other languages!) Are passionate about educating customers and colleagues, performance improvement, and commercial success. Are organized, proactive, and comfortable working independently in a remote environment. Are comfortable being in a customer facing role + tasks that require attention to detail. Have great project management skills, juggling multiple projects at the same time and managing multiple stakeholders (and their expectations!) Enjoy doing onsite visits to clients and helping them get set up for success! Bonus points if you: Have experience in travel tech or SMB-focused SaaS. Are familiar with HubSpot, Slack, Confluence, Loom. Have a teaching background, or Onboarding, Customer Success, Account Management, or Implementation roles. Have experience designing and implementing best practices and processes. You might not be the right fit if you: Prefer roles that are mostly reactive or lack a customer facing interaction. Are uncomfortable doing sometimes repetitive tasks without losing focus. Are not comfortable working across different time zones with minimal supervision. On a Weekly Basis You Will Find Yourself Partnering with sales teams to get them (and our customers) set up for success. Finding possible pain points and/or red flags and addressing them before they actually happen. Build trips, migrate participants, deliver training directly with the customer to ensure they are properly set-up. Managing multiple projects at the same time and making sure none of them are left forgotten or fall through the cracks. Leading each project and taking full ownership of each project to do what you were approached to do and more! There’s always extra value we can add to the table! Benefits Your health matters – US team members get 100% employer-covered HDHP medical, DHMO dental, and standard vision coverages or a choice of plans that suit your needs. Generous “Time to Recharge” policy — enjoy unlimited paid time off to rest and recharge. Amsterdam Program – visit us in Amsterdam (HQ) for 2–4 weeks annually, staying in one of our WeTravel apartments. Work remotely for a maximum of 4 weeks per calendar year. Annual team off-site (often somewhere sunny ☀️). Extensive paid family leave. Three paid volunteer days per year. Two-week cross-functional onboarding program. Cutting-edge equipment and tools to set you up for success. Cambly access for English language support, if needed. Join a global, fun-loving, and impact-driven team. Please note: At this time, we are not accepting applications from candidates residing in the following states: Alaska, California, Colorado, New York, or Washington. For this role, we can only consider candidates with the legal right to work in the United States. Unfortunately, WeTravel is not able to offer visa sponsorship or relocation assistance at this time. Equal Opportunities WeTravel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds, experiences, and perspectives. If you're excited about this opportunity and believe you're a good fit, we encourage you to apply and join us in transforming the travel industry!

Support new customers through onboarding, migration, and training, collaborating with sales and product teams, and managing multiple projects. | Fluent English, strong organizational and project management skills, customer-facing experience, ability to work independently and across time zones, and willingness to travel occasionally. | Hello! 👋 I'm Na'ama, the hiring manager for the Client Onboarding Specialist role. I am based in the Boston Area and have been working in the travel and fintech industry for 10 years in various roles. I am the Team Lead of WeTravel's Onboarding Team. We are so excited to grow the team! Our team’s mission is to help new customers get up and running with WeTravel quickly and effectively. We empower our client’s businesses to grow while taking the load off our Sales team. We love helping people succeed and making the transition to WeTravel smooth, impactful, and efficient! We’re looking for a motivated, curious, and independent individual to join our team and help shape the future of travel tech. If you thrive in cross-functional environments, enjoy working with teams and clients across the globe, and are excited to make a real difference…this could be the perfect role for you! How we work Our Onboarding team supports new customers right when they need it most. We help our clients get started by migrating important content like reservation details, photos, pricing information, tour descriptions, and more. We also provide personalized trainings to make sure every new customer feels completely confident using the WeTravel platform. In this role, you’ll collaborate closely with Sales, Account Management, Product, and our customers. Our team is involved across the entire journey, jumping in wherever we can to provide support and make things easier. Please note that business travel is a possibility for this role (1-2 times per quarter) as-needed for on-site client onboarding projects. Why You Should or Shouldn’t Apply You should apply if you: • Are fluent in English (bonus points for other languages!) • Are passionate about educating customers and colleagues, performance improvement, and commercial success. • Are organized, proactive, and comfortable working independently in a remote environment. • Are comfortable being in a customer facing role + tasks that require attention to detail. • Have great project management skills, juggling multiple projects at the same time and managing multiple stakeholders (and their expectations!) • Enjoy doing onsite visits to clients and helping them get set up for success! Bonus points if you: • Have experience in travel tech or SMB-focused SaaS. • Are familiar with HubSpot, Slack, Confluence, Loom. • Have a teaching background, or Onboarding, Customer Success, Account Management, or Implementation roles. • Have experience designing and implementing best practices and processes. You might not be the right fit if you: • Prefer roles that are mostly reactive or lack a customer facing interaction. • Are uncomfortable doing sometimes repetitive tasks without losing focus. • Are not comfortable working across different time zones with minimal supervision. On a Weekly Basis You Will Find Yourself • Partnering with sales teams to get them (and our customers) set up for success. • Finding possible pain points and/or red flags and addressing them before they actually happen. • Build trips, migrate participants, deliver training directly with the customer to ensure they are properly set-up. • Managing multiple projects at the same time and making sure none of them are left forgotten or fall through the cracks. • Leading each project and taking full ownership of each project to do what you were approached to do and more! There’s always extra value we can add to the table! Benefits • Your health matters – US team members get 100% employer-covered HDHP medical, DHMO dental, and standard vision coverages or a choice of plans that suit your needs. • Generous “Time to Recharge” policy — enjoy unlimited paid time off to rest and recharge. • Amsterdam Program – visit us in Amsterdam (HQ) for 2–4 weeks annually, staying in one of our WeTravel apartments. • Work remotely for a maximum of 4 weeks per calendar year. • Annual team off-site (often somewhere sunny ☀️). • Extensive paid family leave. • Three paid volunteer days per year. • Two-week cross-functional onboarding program. • Cutting-edge equipment and tools to set you up for success. • Cambly access for English language support, if needed. • Join a global, fun-loving, and impact-driven team. Please note: • At this time, we are not accepting applications from candidates residing in the following states: Alaska, California, Colorado, New York, or Washington. • For this role, we can only consider candidates with the legal right to work in the United States. Unfortunately, WeTravel is not able to offer visa sponsorship or relocation assistance at this time. Equal Opportunities WeTravel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds, experiences, and perspectives. If you're excited about this opportunity and believe you're a good fit, we encourage you to apply and join us in transforming the travel industry!

Manage the entire sales cycle for multi-day tour operators including outreach, demos, closing deals, and collaborating with onboarding teams. | Experience in inside sales with outbound activity, strong communication skills, CRM familiarity (HubSpot preferred), and ability to work onsite in Chicago. | Hi! 👋 I’m Luke, from LA in the US 🇺🇸, Sales Director for the US, LATAM, and APAC markets here at WeTravel. I’ve been with WeTravel since the early days and have had the chance to see the company grow through many exciting phases. It’s been an incredible journey — and I’m more excited than ever about what’s ahead. My mission is to build a strong, talented, and mission-driven sales team that’s passionate about helping group and multi-day travel businesses thrive. We’re growing fast, and I’m looking for someone who’s ready to roll up their sleeves, connect with amazing clients, and help us scale the US market even further. If you’re someone who loves fintech, has a natural curiosity, and thrives on building relationships—you’ll fit right in. Together, we’re building more than just a team—we’re building the future of travel tech. This role is an in-person role (4 days a week) in our new Chicago office, located in the Loop (20 N Wacker Dr). How We Work Our team thrives on energy, ownership, and results. As an Account Executive, you’ll manage the entire sales cycle: from initial outreach, to discovery calls and product demos, all the way through closing and handoff to onboarding. We take a consultative approach, focused on understanding each client’s unique challenges. Our clients are small-to-medium-sized multi-day tour operators, often run by passionate entrepreneurs who wear many hats. That means you'll have a real impact—helping them grow and simplify their operations through our all-in-one platform. We use tools like HubSpot to keep things organized and scalable, and we support each other through collaboration, feedback, and shared wins. Why You Should or Shouldn’t Apply You should apply if you: • Are fluent in English (bonus points for other languages—list them on your resume!). • Have a natural confidence on the phone and enjoy outbound sales activity. • Communicate clearly and present with energy and purpose. • Love helping small business owners scale their operations. • Have some experience in inside sales via emails and calls. • Thrive in an office environment. • Bonus: Have some worked in B2B sales, especially selling to SMBs. • Bonus: Have knowledge of HubSpot CRM or similar tools. • Bonus: Have experience or a strong network in the travel industry—that’s a big plus! You might not be the right fit if you: • Don’t enjoy high-volume outreach or cold calling. • Prefer reactive roles with minimal client interaction. • Lack experience managing the full sales cycle. On a Weekly Basis You Will Find Yourself • Reaching out to and building relationships with multi-day tour operators across the U.S. • Delivering engaging demos that showcase the value of WeTravel’s platform. • Managing your pipeline and tracking activity in HubSpot. • Following up with prospects and guiding them through to close. • Collaborating with onboarding and support teams to ensure a seamless client experience. • Sharing feedback with product and marketing based on client conversations. • Consistently meeting and exceeding outreach, demo, and sales targets. Benefits • Attractive compensation - uncapped commission. Base Fulltime Salary is $65,000 (USD) (On Target Earnings: Year 1 OTE = $115,000, Year 2 OTE: $150,000). • Your health matters – US team members get 100% employer-covered HDHP medical, DHMO dental, and standard vision coverages or a choice of plans that suit your needs. • Exciting new office location in downtown Chicago, with a requirement to be on-site 4 days per week. • Generous "Time to Recharge" policy — enjoy unlimited paid time off to rest, recharge, and show up as your best self. • Amsterdam Program – visit us in Amsterdam (HQ) for 2-4 weeks every year, staying in one of our WeTravel apartments. • Work remotely for a maximum of 4 weeks per calendar year. • Annual team off-site (often somewhere sunny 🌊). • Extensive paid family leave. • Three paid volunteer days per year — take time to give back to causes you care about, on us. • 2-week cross-functional onboarding program. • Cutting-edge equipment and tools to set you up for success. Coverage for certain work-from-home (WFH) equipment. • Join an international, travel-loving team with a passion for adventure and innovation. Please note: • At this time, we are not accepting applications from candidates not able to join a downtown Chicago office by October. • For this role, we can only consider candidates who have the full legal right to work in the US (citizenship or residency). Unfortunately, WeTravel is not able to offer visa sponsorship or relocation assistance at this time. Equal Opportunities WeTravel is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We welcome applicants from all backgrounds, experiences, and perspectives. If you're excited about this opportunity and believe you're a good fit, we encourage you to apply and join us in transforming the travel industry!