CVS Health

Lead the strategy, migration, governance, and cultural promotion of Knowledge Management across the organization, focusing on ServiceNow and integrating AI solutions. | Over 10 years in Knowledge Management with hands-on experience in ServiceNow, knowledge frameworks, and AI technologies, plus relevant certifications. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. POSITION SUMMARY The Director of Knowledge Management will lead the strategy, implementation, and governance of an Infrastructure & Security-wide Knowledge Management program. Reporting to the Executive Director – Technical Architecture, this Director will serve as the knowledge leader – designing and championing a cohesive knowledge-sharing practice across the organization. In this role, you will drive the migration and capture of critical knowledge into ServiceNow, as well as other key repositories, establish governance policies and a Knowledge Governance Board, and collaborate with cross-functional teams to embed knowledge capture and reuse in all aspects of IT operations. This position has a transformative remit: to ensure that vital information is accurately captured, easily accessible (for both people and AI-driven solutions), and effectively used to improve service delivery, boost efficiency, and reduce duplication across CVS Health’s IT landscape. Expectations for the Role: • Develop and execute a Knowledge Management strategy – Define the KM vision and roadmap for ISTS, aligning with business objectives and industry best practices. Continuously refine the strategy to incorporate emerging trends (AI, automation) that enhance knowledge utilization. • Lead the migration to ServiceNow Knowledge Base – Oversee the consolidation of critical & strategic knowledge assets from legacy repositories (Confluence, SharePoint, wikis, etc.) into ServiceNow’s Knowledge Management module. Educate teams on identifying and contributing “critical operational knowledge” and ensure smooth adoption of the platform. • Establish robust knowledge governance – Create and enforce policies and standards for knowledge content. Chair the Knowledge Management Governance Board to review content quality, lifecycle (updates/retirement), and incoming knowledge requests. Ensure knowledge articles remain accurate, up-to-date, and easily searchable. • Collaborate cross-functionally to close knowledge gaps – Partner with IT service teams, infrastructure and application owners, and business stakeholders to identify knowledge gaps and information silos. Lead initiatives to fill those gaps, streamline knowledge flow across teams, and integrate KM processes into day-to-day workflows (e.g., incident and problem management). • Champion a knowledge-sharing culture – Act as the advocate and thought leader for Knowledge Management within ISTS. Provide training, communication, and support to encourage self-service and knowledge re-use. Monitor and report on key KM metrics (usage, self-service success rates, resolution times) and use them to drive continuous improvement. Celebrate and promote knowledge-sharing successes to build momentum across the organization. REQUIRED QUALIFICATIONS • 10+ years of experience in Knowledge Management, Information Management, or a related discipline, with a proven track record of implementing or managing knowledge-sharing practices at scale • 3+ years of hands-on experience with ServiceNow Knowledge Management (or a similar enterprise KM platform), including managing knowledge bases or leading a knowledge content migration from other tools (Confluence, SharePoint, etc.) • 3+ years of expertise in knowledge management frameworks and methodologies (e.g., Knowledge-Centered Service (KCS), ITIL Knowledge Management) • Proven experience with AI technologies (semantic search, NLP, generative AI) to enhance knowledge discovery and automation PREFERRED QUALIFIED • ITIL v4 Foundation certification (required) – solid understanding of IT Service Management processes, particularly the Knowledge Management practice • ServiceNow Certified System Administrator (CSA) and/or ServiceNow Certified Implementation Specialist in ITSM or Knowledge Management • Content architecture and taxonomy design skills – experience organizing large knowledge bases, defining taxonomies, metadata standards, and ensuring content is structured for easy retrieval • Exceptional communication and change leadership abilities – capable of evangelizing KM best practices, conducting training sessions, and influencing stakeholders at all levels to adopt new processes. Demonstrated ability to drive cultural change and build buy-in for new ideas or systems • Project management proficiency – able to plan, execute, and oversee projects (using Agile or ITIL-aligned methodologies) to deliver KM improvements. Strong organizational skills to manage multiple initiatives and priorities simultaneously • Analytical mindset and problem-solving skills – comfortable using data and metrics to assess knowledge usage and quality, identify improvement areas, and inform decision-making. Ability to troubleshoot issues with knowledge processes and tools • Collaboration in a cross-functional, distributed environment – experience working with virtual teams and using collaboration tools. Adept at building networks of subject matter experts and “knowledge champions” across an organization. EDUCATION Bachelor’s degree or equivalent experience (HS diploma + 4 years relevant experience) BUSINESS OVERVIEW Bring your heart to CVS Health Every one of us at CVS Health shares a single, clear purpose: Bringing our heart to every moment of your health. This purpose guides our commitment to deliver enhanced human-centric health care for a rapidly changing world. Anchored in our brand — with heart at its center — our purpose sends a personal message that how we deliver our services is just as important as what we deliver. Our Heart At Work Behaviors™ support this purpose. We want everyone who works at CVS Health to feel empowered by the role they play in transforming our culture and accelerating our ability to innovate and deliver solutions to make health care more personal, convenient and affordable. We strive to promote and sustain a culture of diversity, inclusion and belonging every day. CVS Health is an affirmative action employer, and is an equal opportunity employer, as are the physician-owned businesses for which CVS Health provides management services. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. We proudly support and encourage people with military experience (active, veterans, reservists and National Guard) as well as military spouses to apply for CVS Health job opportunities. Pay Range The typical pay range for this role is: $144,200.00 - $288,400.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 02/27/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Assist pharmacy team in prescription fulfillment, patient care, and pharmacy operations under supervision. | Must be enrolled in an accredited pharmacy program and possess or be obtaining pharmacy intern licensure. | You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a culture of continuous improvement, with the goal of changing health care for the better. Position Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our 3rd year Pharmacy Interns play a critical role in supporting our pharmacy teams to consistently deliver on our brand promise, while developing their own skills in preparation for increasing responsibility. As a 3rd year Pharmacy Intern, you will be focused on applying didactic learning from pharmacy school into real-world practice to become ready for a Pharmacist role. Under the direction of your preceptor, you will complete a comprehensive training roadmap designed to show you first-hand what it’s like to be part of a pharmacy team while gaining an overview of store, district, and regional operations. You will gain valuable hands-on experience through a training roadmap that includes a combination of Key Learning Experiences (KLEs), activities, and time spent with leaders in your district. While in the pharmacy, you will assist the pharmacy team to ensure that pharmacy operations run smoothly, our patients’ prescriptions are filled promptly, safely, and accurately, and we are providing caring service that exceeds patient expectations. You will learn to operate as part of the pharmacy team through consistent application of Standard Operating Procedures (SOPs), best practices, and effective communication. Throughout your shifts and in all customer and colleague interactions, you will learn to demonstrate empathy and genuine care, and contribute to a safe and inclusive culture where all people feel valued and empowered. 3rd year Pharmacy Interns are responsible for completion of a comprehensive training roadmap, focusing on KLEs that build aptitude in the following areas. As tenure increases, 3rd year Pharmacy Interns take on increasing responsibility of the safety and effectiveness of operations in the pharmacy, including but not limited to: • Living our purpose by following all company SOPs at each workstation to help our Pharmacists and Technicians manage and improve patient health • Following pharmacy workflow procedures at each pharmacy workstation (i.e., production, pick-up, drive-thru, and drop-off) for safe and accurate prescription fulfillment • Contributing to positive patient experiences showing empathy and genuine care: creating heartfelt and personalized moments while serving patients at pick-up, drive-thru, and over the phone; keeping patients healthy by offering immunizations and other services at the register and over the phone; and demonstrating compassionate care by solving or escalating patient problems • Offering to counsel, fielding medical questions, and soliciting information on a patient’s medical history to provide optimal care, when appropriate under the direct supervision of a licensed pharmacist • Taking telephonic prescriptions from the prescriber, and calling the prescriber to clarify prescriptions or facilitate medication changes, where allowed by state regulation • Maintaining the highest level of self-awareness and providing in-the-moment coaching, training, and mentoring to pharmacy team members while sharing best practices • Completing basic inventory activities, as permitted by law, and as directed by the pharmacy leadership team, such as accurately putting away medication deliveries and completing cycle counts, returns-to-stocks, waiting bin inventories, etc. • Contributing to a high-performing team, embracing a growth mindset, and being receptive to feedback; actively seeking opportunities to expand clinical and technical knowledge needed to better assist patients • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; voluntarily traveling to stores in the market to work shifts as needed by the business • Understanding and complying with all relevant federal, state, and local laws, regulations, professional standards, and ethical principles. Complying with CVS policies and procedures to ensure patient safety, compliance with controlled substance dispensing and recordkeeping, and to protect patient privacy and security • Delivering additional patient health care services (e.g., immunizations, point-of-care testing, and voluntarily staffing offsite clinics), where allowable by law and supported by required training and certification Where permissible, the 3rd year Pharmacy Intern may also support immunizations, which includes the following responsibilities: • Completing additional licensure and training requirements, in compliance with state Board of Pharmacy regulations, to obtain Technician Immunizer status to support preparing and administering vaccines • Educating patients about the importance of vaccines and referring patients to the Pharmacist-on-duty for vaccination questions • Monitoring for, and responding to, adverse reactions; reporting adverse reaction events per public health requirements • Reviewing and collecting patient information; tracking and documenting for each applicable patient Required Qualifications: • Accepted into, or actively enrolled in, an ACPE accredited college or school of pharmacy • Must possess, or be in the process of obtaining, valid intern and/or technician licensure as required Essential Functions: • Regular and predictable attendance, including nights and weekends • Ability to complete required training within designated timeframe • Attention and Focus: • Ability to concentrate on a task over a period of time • Ability to pivot quickly from one task to another to meet patient and business needs • Ability to confirm prescription information and label accuracy, ensuring patient safety • Customer Service and Team Orientation: • Actively look for ways to help people, and do so in a friendly manner • Notice and understand patients’ reactions, and respond appropriately • Communication Skills: • Use and understand verbal and written communication to interact with patients and colleagues • Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times • Mathematical Reasoning: • Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription • Problem Resolution: • Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options • Physical Demands: • Be mobile and remain upright for extended periods of time • Lift, scan, and bag items • Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items • Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm • Extend hand(s) and arm(s) multiple directions to place, move, or lift items • Control precision; quickly adjust machines to exact positions • Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist • Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts • Occasionally lift of up to 20 lbs and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects. • Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately • ; Have the ability to receive detailed information through oral communication • Any additional tasks as directed by Supervisor or Manager Preferred Qualifications: • 1+ years of related work experience in pharmacy, retail, medical, or customer service setting • Ability to become immunization certified: Once state regulations are met, pharmacy interns should be striving to provide patient immunizations as this is an essential pharmacist function • Ability to work in home store, and across the market in other locations, to meet business needs • Proficiency in Microsoft Suite (Outlook, Excel, Word, PowerPoint, etc.) Pay Range The typical pay range for this role is: $18.50 - $20.25 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach to total health care. As health care innovators, we are making quality care affordable, accessible, simple and seamless. We await your fresh ideas, new perspectives, and the unique contributions you will make to our organization. We anticipate the application window for this opening will close on: 02/15/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Lead the architecture, design, and implementation of enterprise-scale multi-cloud platforms, ensuring security, operational excellence, and innovation. | Over 12 years in cloud engineering with deep expertise across major cloud providers, cloud-native architectures, automation, security, and leadership experience. | At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. We are recruiting for a Distinguished Engineer specializing in Cloud Engineering and Architecture. In this high-impact role, you will lead the architecture, design, and implementation of cutting-edge cloud platforms and services that underpin our digital transformation initiatives across healthcare and retail ecosystems. This role demands a systems thinker who thrives in large-scale enterprise cloud environments, prioritizes architectural excellence and innovation over tactical implementations. You need to have a proven track record of building enterprise cloud platforms from scratch. You'll drive the evolution of cloud-native architectures as the foundation for business growth while ensuring seamless multi-cloud operations, enterprise-grade security, and operational excellence across AWS, Azure, Google Cloud Platform, and hybrid cloud environments. You will serve as a thought leader and mentor for engineering teams, ensuring our cloud strategy is robust, innovative, and aligned with evolving business objectives. Major Responsibilities You will make an impact by: 1. Strategic Cloud Architecture & Engineering Leadership • Drive the end-to-end architecture for highly scalable, resilient cloud platforms spanning multiple cloud providers (AWS, Azure, Google Cloud Platform), ensuring alignment with business goals in healthcare and retail while maintaining operational excellence. • Partner with other Distinguished Engineers, Architects, and executive leadership to shape the long-term cloud engineering roadmap, with specific milestones for cloud modernization and cross-cloud integrations. • Champion best practices for cloud-native design, high-availability, performance optimization, security, and cost efficiency across all cloud environments. 2. Cloud Platform Development & Innovation • Oversee the design and development of new cloud-native platforms from the ground up, setting the standard for cloud engineering excellence and architectural patterns in large, complex enterprises. • Implement advanced cloud services architectures including serverless computing, microservices, event-driven systems, and API-first designs for scalable, maintainable solutions. • Foster an engineering culture that values cloud-native principles, engineering excellence, and continuous innovation in cloud technologies. 3. Multi-Cloud Strategy & Emerging Technologies • Provide thought leadership on multi-cloud and hybrid cloud strategies, including workload placement optimization, cloud portability, and vendor risk mitigation across diverse cloud ecosystems. • Evaluate and architect solutions using emerging cloud technologies including edge computing, AI/ML cloud services, and next-generation cloud-native services. • Understand how to leverage cloud services for competitive advantage while maintaining architectural flexibility and avoiding vendor lock-in. 4. Cross-Functional Leadership & Technical Excellence • Serve as a key technical advisor for executive leadership and product leaders, translating complex cloud architectural decisions into clear business value propositions and strategic technology investments. • Mentor and coach senior cloud engineers and platform teams, elevating the organization's overall cloud engineering proficiency and best practices. • Cultivate a strong and collaborative culture, promoting open communication, knowledge sharing, and innovation in cloud engineering practices. 5. Enterprise Cloud Governance & Operational Excellence • Ensure adherence to enterprise cloud governance frameworks, regulatory compliance, and industry standards, advocating for secure-by-design and compliance-by-design principles. • Guide implementation of cloud financial management, cost optimization strategies, and resource governance frameworks aligned with business objectives. • Identify architectural risks and propose mitigation strategies in alignment with corporate security, compliance, and operational requirements. The candidate will have a strong work ethic, be a self-starter, and be able to be highly productive in a dynamic, collaborative environment. This position offers broad exposure to all aspects of enterprise cloud engineering, as well as significant interaction with business leaders. The candidate will be expected to have the following key attributes: 12+ years in cloud engineering and architecture with 8+ years in large-scale enterprise environments. Proven experience building cloud platforms and architectures from scratch (not just migrating existing applications to cloud). Deep expertise in: • Multi-Cloud Platform Engineering: AWS (EC2, Lambda, EKS, RDS, S3), Azure (Virtual Machines, Functions, AKS, SQL Database, Blob Storage), Google Cloud (Compute Engine, Cloud Functions, GKE, Cloud SQL, Cloud Storage) with deep architectural knowledge across all major cloud providers. • Cloud-Native Architecture Patterns: Microservices design, serverless architectures, event-driven systems, API gateway patterns, distributed systems design, and cloud-native application development frameworks. • Infrastructure as Code & Automation: Terraform, AWS CloudFormation, Azure Resource Manager (ARM), Google Cloud Deployment Manager, Pulumi type platform for comprehensive infrastructure automation and version-controlled infrastructure management. • Cloud Security & Compliance: Identity and Access Management (IAM), Zero Trust architectures, cloud security posture management (CSPM), data encryption strategies, compliance frameworks (SOC 2, HIPAA, PCI DSS), and security automation. • Container & Orchestration Platforms: Docker, Kubernetes, managed container services (Amazon EKS, Azure AKS, Google GKE), service mesh technologies (Istio, Linkerd), GitHub Actions and cloud-native CI/CD pipelines. • Cloud Data & Analytics: Data lake architectures, cloud data warehousing (Amazon Redshift, Azure Synapse, BigQuery), real-time streaming platforms (Kinesis, Event Hubs, Pub/Sub), and ML/AI cloud services integration. • Cloud Networking & Connectivity: Virtual Private Clouds (VPC), software-defined networking, hybrid cloud connectivity (AWS Direct Connect, Azure ExpressRoute, Google Cloud Interconnect), content delivery networks, and global load balancing. • Monitoring & Observability: Cloud-native monitoring (CloudWatch, Azure Monitor, Google Cloud Monitoring), distributed tracing, log aggregation, performance optimization, and SRE practices for cloud environments. • DevOps & Platform Engineering: GitOps workflows, automated deployment pipelines, infrastructure testing, and self-service developer platforms for cloud-native development. • Cloud Cost Optimization: FinOps practices, resource rightsizing, reserved instance management, spot instance strategies, and automated cost governance frameworks. • Disaster Recovery & Business Continuity: Multi-region architectures, automated backup strategies, disaster recovery planning, RTO/RPO optimization, and business continuity frameworks. • Problem-solving mindset: Ability to architect complex cloud solutions and deliver pragmatic, scalable solutions for enterprise-grade challenges. • Leadership: Track record of mentoring cloud engineering teams and driving cross-functional alignment in complex cloud transformation initiatives. Education: Bachelor's Degree in Computer Science, Engineering, or related field Pay Range The typical pay range for this role is: $175,100.00 - $334,750.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit ;br> We anticipate the application window for this opening will close on: 03/31/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Assist in store management, supervise staff, and ensure excellent customer service. | High school diploma preferred, retail management experience is a plus, strong communication and leadership skills. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management Lead others and work effectively with store crews Supervise, assign and direct activities of the store’s crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with actions plans for operational and service improvement 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) Required Qualifications • Deductive reasoning ability, advanced analytical skills and computer skills. • Advanced communication skills, leadership, supervision, and influencing skill • Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications • Experience as a retail manager or supervisor Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $19.00 - $29.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 03/08/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Assist customers, restock shelves, operate cash register, support store operations. | High school diploma or equivalent, physical ability to lift up to 35 lbs, and retail/customer service experience preferred. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we’re shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person’s unique healthcare needs. Join our team of thousands as we positively impact millions…one customer at a time. The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others. Essential Functions: • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager • Supporting opening and closing store activities, when needed • Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools • Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development • Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health Required Qualifications • At least 16 years of age Physical Requirements: • Remaining upright on the feet, particularly for sustained periods of time • Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting • Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details Preferred Qualifications • Previous experience in a retail or customer service setting Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 29 Time Type Part time Pay Range The typical pay range for this role is: $15.00 - $19.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 03/13/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Assist in pharmacy operations, ensure patient safety, and provide excellent customer service under supervision. | Enrolled in an accredited pharmacy program, eligible for intern licensure, and able to perform physical tasks and communicate effectively. | You’ve invested a lot of time and energy in your education. Now you want the chance to make your mark. We offer challenging opportunities for you to learn and grow professionally. In our programs, you’ll be immersed in a culture of continuous improvement, with the goal of changing health care for the better. Position Summary: Health is everything. At CVS Health, colleagues are committed to increasing access, lowering costs, and improving quality of care. Millions of times a day, we help people on their path to better health –from advising on prescriptions to helping manage chronic and specialty conditions. As a 3rd year pharmacy intern, you have a significant role in our company working as a part of the pharmacy team– delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. While working as a 3rd year pharmacy intern, under the direct supervision of a licensed pharmacist, you play a critical role in ensuring a safe and effective Retail Pharmacy work environment that delivers exceptional care to each patient. This includes but is not limited to: • Patient Safety • Pharmacy Professional Practice • Regulatory Requirements • Quality Assurance • Customer Service • Inventory Management • Workflow Management excluding final prescription verification Primary Roles and Responsibility: A key component of the pharmacy intern role is keeping your customers and patients healthy through adoption and management of patient care programs. Additionally, you will: • Lead with Heart – display empathy and compassion for your patients, customers, caregivers, and colleagues on your team • Seek new ways to grow, collaborate with others, and deliver better outcomes • Align others around our purpose to bring your heart to every moment of your health and gain support and commitment • Facilitate a team culture that promotes caring, energy, enthusiasm, and pride Education: • Accepted into or actively enrolled in an ACPE accredited college or school of pharmacy Required Qualifications: • Accepted into or actively enrolled in an ACPE accredited college or school of pharmacy • 0-3 years relevant work experience • Must possess or be in process of obtaining valid intern and/or technician licensure as required • Strong communication and presentation skills • Complete all required training within state guidelines and required timeframe • Ability to: • Have regular and predictable attendance, including nights and weekends • Be mobile and remain upright for extended periods of time • Lift, scan, and bag items • Finger Dexterity: Picking, pinching, typing or otherwise working primarily with fingers rather than whole hand or arm • Reach overhead; able to stretch or reach out with the body, arms, and/or legs to grasp items • Extend hand(s) and arm(s) multiple directions to place, move, or lift items • Precision control: able to adjust machines to exact positions • Stoop to a considerable degree and requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist • Visual Acuity: Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts • Able to orally communicate information and instructions to colleagues and customers • Occasional lifting of up to 20 lbs; exerting up to 20 lbs. of force occasionally and/or up to 10 lbs. of force frequently, and/or a negligible amount of force constantly to move objects Ability To: • Have regular and predictable attendance, including nights and weekends • Complete any additional tasks as directed by supervisor or manager • Complete all required training and obtain required licensure (if applicable) within state guidelines Preferred Qualifications: • Immunization eligibility • Proficiency in Microsoft Office Suite (Outlook, Excel, Word, PowerPoint, etc.) • Once state regulations are met, pharmacy interns should be striving to provide patient immunizations as this is an essential pharmacist function Pay Range The typical pay range for this role is: $18.50 - $20.25 Whether in our pharmacies or through our health service offerings, we are pioneering a bold new approach to total health care. As health care innovators, we are making quality care affordable, accessible, simple and seamless. We await your fresh ideas, new perspectives, and the unique contributions you will make to our organization. We anticipate the application window for this opening will close on: 03/01/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Reviewing, auditing, and coordinating provider contract setups and evaluating claims pricing performance. | Experience with HRP, SCM, or EPDB systems, project management skills, and understanding of provider contracting. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary Dynamic position within the new Network Contract Validation team, responsible for ensuring accurate payment of provider contracts through Health Rules Payor (HRP) a claims processing platform. As part of the Network Contract Validation team, you will be responsible for reviewing, auditing, and coordinating the correction (if necessary) of HRP contract setup against contract intent and evaluate the pricing performance of claims. Accurate provider pricing configuration is critical to claims adjudication, and ultimately, having satisfied consumers and providers. By working closely with other areas of the company such as Network, Provider Data Services, Next Gen Provider Contract/Pricing team, Business Intent Review (BIR), HRP Provider Demographics, HRP Claims, HRP Product, legal/compliance, medical policy, and/or segment leaders this position will be responsible for ensuring the correct decisions were made when configuring contract and pricing features in HRP prior to contract implementation. Additionally, this role may participate with workgroups for process improvement. Required Qualifications -Experience with SCM (Strategic Contract Manager) and/or EPDB (Enterprise Provider Database), and/or HRP (Health Rules Payor) or similar systems is required - Project Management - Basic understanding of Provider Contracting is required - Experience with EXCEL and working with large data files is critical. Preferred Qualifications - Claims processing experience is desired. - Experience with Health Rules Payor is desired. - Proven track record in meeting project milestones and negotiating for resources. - Proven communication skills both written and verbal. - Proven ability to affect change/interpersonal skills. - Knowledge of Aetna's Commercial and Medicare products - Strong organization skills & time management - Able to independently resolve problems. - Ability to handle multiple assignments accurately and efficiently - Able to interpret data, translate it into meaningful information and draw conclusions Education -Bachelor's degree preferred/specialized training/relevant professional qualification Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $54,300.00 - $159,120.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 12/13/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Designs and develops software architecture solutions, performs technical planning, and drives architectural decisions to align with enterprise standards. | 7+ years of enterprise application development, architecture experience, cloud solution expertise, and DevOps skills. | Job Description: • Designs and develops software architecture (integrated process, applications, data and technology) solutions to business problems in alignment with enterprise architecture direction and standards. • Performs technical planning, architecture development and modification of specifications. • Develops specifications for new products/services, applications and service offerings. • Assesses the compatibility and integration of products/services proposed as standards in order to ensure an integrated architecture across interdependent technologies. • Develops an architectural maturity model and strategic roadmap to move teams from projects to final production, as well as transform the execution of work to an agile framework. • Drives key architectural decisions with the team to ensure architectural standards and guidelines are met on all key business initiatives. Requirements: • 7+ years of hands-on consumer facing enterprise level application development experience (5+ Years in architecture). • Mastery of problem solving and decision making skills, especially when it comes to choosing between technologies and making informed decisions about architectural best practices. • Experience with architecting solutions for Cloud (GCP, Azure, or AWS). • Expert understanding of architectural methodologies and best practices. • Experience with Jenkins, CI/CD Pipeline, GIT and other DevOps principles. Benefits: • Affordable medical plan options • 401(k) plan (including matching company contributions) • Employee stock purchase plan • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

Developing full-stack solutions, leading API development, and implementing scalable data processing pipelines. | Extensive experience in software engineering, proficiency in modern development practices, and relevant certifications. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary We are seeking for a highly skilled Salesforce Principal Software Engineer to lead the innovation, design, and development of advanced Salesforce software solutions for our enterprise healthcare systems. As a key technical leader, you will champion best practices in software engineering, ensuring high performance, scalability, and security in our mission-critical applications. Your role will be crucial in executing proof of concepts and proof of technologies, enabling the integration of innovative solutions into our development processes. The ideal candidate will have a proven track record of designing complex enterprise systems, modernizing legacy applications, and mentoring development teams. You will collaborate with cross-functional teams, including product management, architecture, security, and operations, to deliver innovative solutions that enhance healthcare services. Required Qualifications • Salesforce certified developer or architect certification • 10+ years of experience in software engineering. • Experience with Generative AI technologies and frameworks. • Expertise in enterprise application architecture, API development, and microservices. • Deep understanding of DevSecOps principles, CI/CD pipelines, and tools such as AutoRABIT or Copado. • Excellent problem-solving, leadership, and communication skills. • Self-Starter and Learner - must be a proactive self-starter with a strong desire to learn and adapt to new technologies as they emerge. Ability to work independently and take initiative in exploring innovative solutions. Preferred Qualifications Knowledge of healthcare industry regulations and compliance standards is a strong plus. Experience API integrations with large-scale mainframe applications. Experience designing and developing custom objects and workflows. Education Bachelor’s degree in computer science or a related field, or equivalent experience Pay Range The typical pay range for this role is: $144,200.00 - $288,400.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 12/22/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Support store management in daily operations, supervise staff, ensure excellent customer service, and manage merchandise presentation. | High school diploma or equivalent, retail supervisory experience preferred, strong communication and computer skills, flexible schedule. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: 1. Management • Work effectively with store management and store crews • Supervise the store’s crew through assigning, directing and following up of all activities • Effectively communicate information both to and from store management and crews 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture. (Greet, offer help, and thank) • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations) • Maintain customer/patient confidentiality 3. Merchandise/Presentation • Price merchandise • Stock shelves • Support the planning, execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise • Support the planning, execute the display and maintenance of off-shelf merchandise Required Qualifications • Deductive reasoning ability, analytical skills and computer skills. • Advanced communication skills, supervision, and influencing skills • Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications • Experience as a retail supervisor Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $16.50 - $24.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 03/13/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Lead cross-tower product management initiatives, unify product roadmaps, and develop a high-performing team to deliver enterprise infrastructure and security solutions. | Extensive experience in product management leadership, strategic planning, stakeholder management, and familiarity with infrastructure and security domains. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. The Executive Director, ISTS Product Portfolio is responsible for “cross-tower” product management leadership across a large enterprise infrastructure and security portfolio (Infrastructure, Security & Technology Solutions (ISTS) organization). In collaboration with ISTS senior leadership, they are responsible for driving unified product operations across the ISTS tower product teams to enable a best-in-class experience for ISTS internal customers. In collaboration with ISTS senior leadership, this individual will drive: unified product roadmaps and catalog, resolution of product dependencies across towers, common product operations practices, product portfolio communications with stakeholders, and ensuring successful portfolio/cross-tower product launches. This individual is responsible for coordinating across tower product teams to ensure roadmaps and priorities are informed by data-driven analytics and internal customer feedback. Additionally, they will work with the tower product teams to ensure visibility of product health and progress is tracked in common ways and communicated outwards in a unified fashion. In summary, they will work to unify certain aspects of the entire product lifecycle across the ISTS organization. This individual will partner closely with many teams and roles across the ISTS organization including: leadership, engineering, architecture, and tower product teams to deliver on portfolio level initiatives. They will also work with the ISTS strategy team to ensure that overall ISTS product roadmaps are aligned to the broader ISTS strategy. This individual will also manage a small team of product management colleagues. This responsibility includes creating a positive team culture through growing, coaching, and establishing a high performing team. Responsibilities Product Strategy and Roadmaps • Drives alignment across the multiple “product lines” (i.e. product towers) in ISTS in collaboration with tower product teams. • Partners with tower engineering executives, strategy teams and finance to support product line investments and priorities • Creates unified product roadmaps and product catalogs across ISTS towers. • Connects the unified roadmap to specific value drivers that contribute to business priorities, objectives and key results, and strategic programs. Product Operations • Works to unify certain aspects of the end-to-end product development lifecycle of multiple product lines including but not limited to: product strategy, product catalog, work tracking, milestone communications, dependency resolution, product marketing communications. • Drives common operational processes and use of common tools across multiple tower product teams. Trend Monitoring and Product Performance • Defines and revises Objectives and Key Results (OKRs), aligned to business objectives, for the unified product catalog to highlight critical metrics, socialize progress, and consistently reinforces strategic intent. • Works towards common OKRs and other key metrics with tower product leaders. Cross-Functional Teaming and Stakeholder Management • Collaborates with tower product teams to deeply understand their product strategies, customer problems and outcomes in those teams • Develops relationships with key stakeholders across the DDAT organization to understand their needs, gather feedback, and ensure alignment of the cross-tower product strategy. • Interfaces and partners with the ISTS Strategy team to align the cross-tower roadmap with strategy, communicate progress, insights, and risks with key stakeholders • Collaborates with other executive leaders within ISTS on identifying customer needs, market trends, and competitive landscapes. Grow and Develop the Team • Provides product line-level leadership and sets the direction for team growth and performance in collaboration with senior leaders across Engineering, Design, Technology, and others • Understands the hiring market to identify successful candidates with the unique blend of personality and skillset matches • Champions strong product management and agile mindsets and values by actively communicating team wins and opportunities • Establishes high performing teams by growing and coaching Product Management colleagues and defining team norms on how teams working on this Product operates • Responsible for promoting and setting a customer-centric culture where all teams understand the current performance of the product, opportunities areas and the north star vision, and are monitoring and proactively reacting to key product health metrics and communicating updates. Education & Experience • Bachelor’s Degree in Business, Technology, Finance, Engineering, or related field or equivalent work experience • 15+ years required experience in Product Management, Business Analysis, Project Management, Consulting, IT, or related field. • 10+ years required experience specifically as a Product Management leader • Previous experience leading and managing product teams Preferred Skills • Prior working experience with a software development team in an agile environment • Ability to drive cross functional teams to alignment in the midst of ambiguity • Strong negotiation, organizational, management, analytical and people skills • Data-driven decision making and quantitative analysis skills • General understanding of core programming and computer science concepts • Expertise in infrastructure and security • Prior experience managing a team of product managers/owners Personal Attributes • Strong critical thinker who makes balanced, insightful decisions. They should display confident decision-making while considering not only their product component or experience, but also the broader impact on the business • Prioritizes work with an appropriate sense of urgency based on deadlines and overarching team goals • Fact-based, innovative problem solver with the ability to proactively identify and address potential issues, evaluate alternative courses of action, and make sound management decisions • Establishes and maintains relationships across the senior leaders, as well as with external advisors and constituents • Strong conflict resolution skills, mediating disputes, and fostering a safe environment for everyone to bring their whole selves to work every day • Exhibits advanced communication skills influencing stakeholders across levels • Succinctly communicates how multiple initiatives drive the overall portfolio strategy • Able to coach and mentor junior team members through direct management Pay Range The Typical Pay Range For This Role Is $175,100.00 - $334,750.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great Benefits For Great People We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 03/31/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Assist customers, operate cash register, restock shelves, support store operations. | High school diploma or equivalent, 16+ years old, retail/customer service experience preferred. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we’re shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person’s unique healthcare needs. Join our team of thousands as we positively impact millions…one customer at a time. The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others. Essential Functions: • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager • Supporting opening and closing store activities, when needed • Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools • Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development • Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health • * Required Qualifications • At least 16 years of age Physical Requirements: • Remaining upright on the feet, particularly for sustained periods of time • Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting • Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details Preferred Qualifications • Previous experience in a retail or customer service setting Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 20 Time Type Part time Pay Range The typical pay range for this role is: $16.35 - $23.35 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 01/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Assist customers, operate cash register, restock shelves, support store activities, and provide customer support across departments. | High school diploma or equivalent preferred; previous retail or customer service experience is a plus. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we’re shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person’s unique healthcare needs. Join our team of thousands as we positively impact millions…one customer at a time. The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others. Essential Functions: • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager • Supporting opening and closing store activities, when needed • Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools • Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development • Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health • * Required Qualifications • At least 16 years of age Physical Requirements: • Remaining upright on the feet, particularly for sustained periods of time • Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting • Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details Preferred Qualifications • Previous experience in a retail or customer service setting Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 30 Time Type Full time Pay Range The typical pay range for this role is: $16.35 - $22.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 12/23/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Supporting pharmacy operations, providing customer care, and assisting with inventory management in a retail pharmacy setting. | Active pharmacist license, clinical skills, and pharmacy-specific experience are required, which are not present in your background. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs, and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our Staff Pharmacists play a critical role in cultivating a culture of excellence in their pharmacy by acting as a role model for all, demonstrating genuine care, and setting the bar for the pharmacy team. As a Staff Pharmacist, you play a critical role at the forefront of delivering our purpose, modeling our values, and demonstrating genuine, authentic care for our patients. In addition to supporting the Pharmacy Manager in leading and directing the pharmacy team, you are accountable for supporting the management, oversight, and operation of all aspects within your pharmacy. The Staff Pharmacist’s responsibilities include, but are not limited to: • Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices • Taking direction from the Pharmacy Manager and overseeing the pharmacy as their proxy during bench shifts without overlap, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members and providing feedback about pharmacy team performance to the Pharmacy Manager as needed • Assumes Pharmacy Manager’s day-to-day duties when serving as the only or the primary pharmacist-on-duty • Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation • Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient’s total healthcare team, and proactively resolving insurance and/or medication issues • Proactively offering and delivering immunizations to keep patients healthy; engaging and supporting Pharmacy Technicians to learn to immunize • Supporting the effective management of pharmacy inventory by following—and coaching the pharmacy team to follow—all inventory best practices, with a special focus on protecting cold chain products for our patients and our business • Partnering with the Pharmacy Manager to ensure pharmacy operations are compliant with the appropriate state Board of Pharmacy regulations at all times; escalating issues or concerns to the Pharmacy Manager and/or Rx DL for timely resolution if/as needed • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; supporting the Pharmacy Manager by writing the pharmacy schedule if/as directed • Maintaining relevant clinical and technical skills for the job as the industry evolves (including but not limited to company-required trainings and CMEs); actively seeking opportunities to expand knowledge to better support patients • Supporting access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step in the patient care journey • Understanding and complying with all relevant federal and state laws, regulations, professional standards, and ethical principles; complying with CVS Health policies and procedures to help support patient safety and complying with controlled substance dispensing and recordkeeping, to protect patient privacy and security, and to maintain a safe and inclusive workplace for our colleagues Required Qualifications: • Active Pharmacist License in the state where the Store is located • Active National Provider Identifier (NPI) • Not on the DEA Excluded Parties list Essential Functions: • Regular and predictable attendance, including nights and weekends • Ability to complete required training within designated timeframe • Attention and Focus: • Ability to concentrate on a task over a period of time • Ability to pivot quickly from one task to another to meet patient and business needs • Ability to confirm prescription information and label accuracy, ensuring patient safety • Customer Service and Team Orientation: • Actively look for ways to help people, and do so in a friendly manner • Notice and understand patients’ reactions, and respond appropriately • Communication Skills: • Use and understand verbal and written communication to interact with patients and colleagues • Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times • Mathematical Reasoning: • Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription • Issue Resolution: • Identifying challenging patient or colleague interactions and choosing the best course of action when faced with multiple options • Physical Demands: • Be mobile and remain upright for extended periods of time • Lift, scan, and bag items • Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items • Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm • Extend hand(s) and arm(s) multiple directions to place, move, or lift items • Control precision; quickly adjust machines to exact positions • Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist • Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts • Occasionally lift of up to 20 lbs. and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs. and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects. • Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately • Have the ability to receive detailed information through oral communication • Any additional tasks as directed by Supervisor or Manager Preferred Qualifications: • 1-2 years of related work experience in a pharmacy, retail, medical, or customer service setting • Ability to work in other locations across the market as business needs require Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $60.00 - $76.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 02/22/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Oversee multiple healthcare centers ensuring operational efficiency, patient experience, and team development. | Extensive experience in clinical or healthcare operations, leadership in multi-site settings, and strategic planning skills. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. The Regional Director of Operations (RDO) is responsible for the operational rigor and oversight across multiple centers within a geography. This role reports to the Regional Vice President with close collaboration with regional leaders such as the Senior Medical Director, the Population Health Director, and the Regional Director of Growth. The center Practice Managers, as well as other regional resources, will report to the Regional Director of Operations (team of 4-9 ). Accountability for predetermined operational metrics and budget management is crucial for success. This leader should be a strong communicator who builds relationships quickly and is passionate about working in a fast-paced, results-driven organization. A track record of building strong cohesive teams with a patient first and operational sustainability mentality is a must-have. Core Responsibilities: Multi-Center Operational Rigor with a focus on patient experience and engagement Primary goal is to ensure all centers are operationally efficient and are optimizing resources for our patients Deep ownership of and expanded focus on patient experience. Gather appropriate teammate and patient information to inform development of best-in-class customer service experience by and across all cohorts (Service and Clinical teams). Focus on schedule management, patient responsiveness, and clinical outcomes Continuously improving sites through proactive identification and improvement of operational opportunities Problem solving with center level leadership and sustainable solution creation Promotion of standardization to best practices and SOPs to promote quality control Best practice sharing and coordination across centers and markets Implementation of Clinic Operations Programming and Improvements Launch new initiatives, whether centrally driven or regionally driven, that will enhance daily operations Be the conduit to the corporate clinical operations teams to provide feedback on new initiatives Partner with regional leadership to identify workflow impact across service, outreach, clinical teams Serve as the Subject Matter Expert in all things operational for corporate initiatives Leverage best practices when it comes to clinical implementation and project management Development and Management of Center Operations Leaders Instill collaborative culture between operational leaders in the region Onboard, train and coach new Practice Managers, with responsibility for outcomes Conduct independent operational reviews on performance, quality, and other metrics Support Practice Managers in team development and build a regional cohort culture for service and clinical team members for consistency across centers Lead efforts in partnership with other regional leaders to support overall employee engagement scores Ambassador for DE&I initiatives across region Other duties as assigned What we're looking for This is an exciting opportunity to be an operational leader in a value-based care organization that is changing the way healthcare is delivered. We're looking for motivated leaders with: Bachelor's degree preferred/specialized training/relevant professional qualification 10-15 years of prior relevant experience Master's degree preferred 5 or more years of experience in a supervisory role in a clinical or medical setting, with at least 2 years of multi-site experience Incredible level of organization, reliability and independence A passion for mentorship and team-development A problem-solving orientation and eagerness to identify process gaps and implement practical solutions Ability to manage multiple priorities across various stakeholders and departments Excellent interpersonal skills, ability to work across a matrixed organization Travel required to centers within geography (80%) Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $100,000.00 - $231,540.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 02/27/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

Lead enterprise workforce and capacity planning analytics to optimize resource allocation and support strategic decision-making. | 10+ years in large-scale workforce or operations roles with expertise in analytics, team leadership, and strategic planning. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. • This position is fully remote, applicants can live anywhere in the the contiguous United States* We are seeking a data-driven Lead Director of Workforce & Capacity Planning Analytics to lead the strategic development and execution of key analytics capabilities that optimize workforce planning, demand forecasting, staffing strategy that will impact operational performance across the enterprise. This highly visible leadership role will be responsible for delivering data driven insights, advanced analytics, and scalable solutions that enhance workforce planning efficiency, drive operational excellence, and enable informed decision making at the executive level. The ideal candidate is a seasoned analytics leader with a deep expertise in workforce strategy, a strong technological orientation, and a proven track record of building high-performing teams that deliver measurable business impact. The Lead Director of Workforce & Capacity Planning Analytics leads department by providing strategic leadership and overseeing resource planning functions. Develops and implements resource planning strategies, manages a team of resource planning professionals, collaborates with senior stakeholders to align resource plans with organizational goals, and ensures effective resource allocation and optimization. Drives process improvements, monitors resource performance, and provides guidance to the team to achieve efficient resource utilization and meet business objectives. What You Will Do Develops a team to analyze historical data, market trends, patient demographics, and other relevant factors which help forecast future demands for healthcare services. Controls and monitors resources, staffing levels, facility capacities, equipment needs, and other resources crucial to delivering quality patient care and meeting forecasted demands. Develops a methodology for optimizing the allocation of resources, such as healthcare professionals, support staff, equipment, and facilities while meeting financial objectives. Contributes to top-level decision-making surrounding new initiatives to improve forecasting accuracy, capacity utilization, patient wait times, and resource allocation. Communicates strategically across the organization to gather input, share forecasts, and align capacity planning strategies with organizational goals. Required Qualifications • Bachelor’s degree in Business, Operations, Engineering, Technology, Analytics, or related field; Master’s preferred. • 10+ years of experience in large-scale workforce, operations, or business optimization roles • Demonstrated success in developing and executing enterprise workforce strategies, aligning labor management with corporate goals. • Strong financial labor management acumen, with a proven track record of building data driven actionable insights • Exceptional communication skills with the ability to collaborate with peers, team leadership and operational stakeholders. • Proven ability to design and lead an analytics team that produces capacity and labor forecast modeling, scenario based staffing models and bottom up labor planning models. Preferred Qualifications • Experience working with cross-functional and geographically distributed teams in a healthcare or payer setting. • Familiarity with workforce management systems such as UKG/Kronos, Verint, or scheduling/forecasting platforms. • Experience working in large, complex organizations with multi-location or multi-shift operations. • Proven ability to build high-performing leadership teams and foster talent development. • Ideally in regulated or SLA-driven industries (e.g., healthcare, retail, insurance, logistics, financial services Education • Bachelor’s degree in Business, Operations, Industrial Engineering, Analytics, or a related field; Master’s preferred. Pay Range The Typical Pay Range For This Role Is $100,000.00 - $231,540.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great Benefits For Great People We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 12/19/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Lead and support process and performance improvement projects within the Specialty Pharmacy, including deep business process reviews and implementing improvement initiatives. | 8-10 years of experience in process improvement, expertise in Six Sigma and related methodologies, strong data analysis and facilitation skills, and experience leading cross-functional teams. | Job Description: • Lead and support process and performance improvement projects within the Specialty Pharmacy • Conduct deep business process reviews of front end and back end pharmacy operations to improve efficiency, quality, customer experience, and financial performance • Help define and implement the process improvement program from the ground up, including educating others across the organization • Execute strategic process improvement projects using lean six sigma tools and methodologies • Educate and mentor colleagues on process improvement tools and methodologies • Develop and present effective presentations to a diverse population of individuals across Specialty with varying responsibilities, educational backgrounds, and interests to facilitate and drive improvement • Identify process improvement opportunities and deliver solutions in collaboration with business partners targeting improved customer experience, operational efficiencies, cost avoidance, revenue and EBIT growth • Facilitate onsite sessions to deep dive into various areas of opportunity with cross-functional teams (travel required periodically) Requirements: • 8-10 years of robust experience with process improvement efforts • Expertise in process improvement tools and methodologies (Six Sigma, DMAIC, Kaizen, Process Mapping, Process Capability Analysis, Hypothesis Testing, etc.) • Experience advancing organizational process maturity through design for six sigma and/or other methodologies such as CMMI • Proven experience leading operational improvement efforts, including project management • Ability to process and synthesize quantitative and qualitative data to derive actionable solutions • Advanced data analysis skills, including the ability to wrangle and analyze large structured and unstructured datasets • Demonstrated facilitation skills • Excellent presentation and communication skills, including aptitude for writing, fact gathering, and analysis • Ability to meet deadlines and satisfy customers with multiple conflicting priorities • Ability to effectively interact one-on-one with all levels of management • Prior experience leading and developing cross-functional teams • Ability to work collaboratively in a cross-functional team environment to solve challenging issues and identify opportunities for improvement • Demonstrate flexibility to support rapid adjustments to strategy and priorities to meet changing business requirements; conveys strong sense of urgency to drive issues to closure Benefits: • Affordable medical plan options • 401(k) plan (including matching company contributions) • Employee stock purchase plan • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching • Benefit solutions that address various needs including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and more depending on eligibility

Provide psychosocial assessments, care coordination, and support to high-risk patients in a healthcare setting. | Must have a Master of Social Work, licensure, and healthcare experience, with proficiency in relevant languages and computer skills. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Title: Medical Social Worker Company: Oak Street Health Role Description: $2500. Sign-On Bonus LSW or higher is required in Rhode Island. The Medical Social Worker is a key member of Oak Street Health Centers, contributing a unique and valuable perspective to care teams to support the psychosocial needs of our patients. In collaboration with the interdisciplinary care team, they will provide assessments, advocacy, and comprehensive care coordination services to our highest-risk patients and their caregivers to help them improve their health status and avoid hospitalizations. Core Responsibilities: • Proactively support our highest-need patients by providing comprehensive assessments, telephonic check-ins, and in-person visits. • Partner with the patient and their support persons (if necessary) to identify goals, increase engagement in their healthcare, address barriers, and drive the execution of their care plan. • Maintain extensive knowledge of community resources and make referrals, as appropriate, to help ensure the patient's healthcare and psychosocial needs are met. • Navigate patient insurance benefits in collaboration with the Patient Relations Manager (PRM) to ensure mindful utilization and maximization of plan benefits • Provide both longitudinal and episodic comprehensive care coordination with the ultimate goal of empowering patients to independently manage their health conditions and have increased quality of life. • Educate patients on supportive care options (including advance care planning and end-of-life care) and provide goals of care counseling, support, and advocacy at all stages of the patient journey. • Provide psychoeducation to patients and families surrounding life stage and disease-specific issues, including dementia, adjustment to illness, aging, caregiver support, etc. • Meet with care teams to collaborate and generate creative solutions to patient issues, and spearhead intervention in situations with complex psychosocial dynamics. • Complete concise and comprehensive documentation on time to ensure that all care team members have visibility into the status of MSW interventions • Partner with Community Health Workers and provide clinical guidance and consultation regarding complex patient needs to these team members. • Respond to crises and urgent needs with the keen ability to prioritize work, triage situations, and multitask. • Other duties as assigned. This role reports to the Practice Manager. What we're looking for: Required Qualifications: • Master of Social Work degree required from a school of social work accredited by the Council on Social Work Education (CSWE) • Minimally licensed in the state where OSH Center is located • Fluency in Spanish, Polish, Russian, or other languages spoken by people in the communities we serve (where necessary) • Proficient computer skills (including Microsoft, GSuite, and electronic medical records) • US work authorization Strongly Preferred Qualifications: • Prior experience with complex care coordination and/or population healthcare management • Familiarity with using metrics and data to guide practice and drive outcomes • Minimum one year of medical social work experience in a healthcare environment, preferably within the last two years Preferred Qualifications: • Experience working on a multidisciplinary team of other healthcare providers Other Skills • Motivated, experienced social workers with a problem-solving orientation and a flexible and positive attitude who are driven to improve the lives of the individuals that OSH serves. • Passion for working with Medicare-eligible populations, including older adults, adults with disabilities, and adults with severe and persistent mental illness Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $51,256.00 - $111,351.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 01/12/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Assist customers, operate cash register, restock shelves, support store operations, and provide customer support across departments. | High school diploma or equivalent preferred, at least 16 years old, retail or customer service experience preferred. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we’re shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person’s unique healthcare needs. Join our team of thousands as we positively impact millions…one customer at a time. The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others. Essential Functions: • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager • Supporting opening and closing store activities, when needed • Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools • Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development • Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health • * Required Qualifications • At least 16 years of age Physical Requirements: • Remaining upright on the feet, particularly for sustained periods of time • Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting • Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details Preferred Qualifications • Previous experience in a retail or customer service setting Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 20 Time Type Part time Pay Range The typical pay range for this role is: $16.35 - $23.35 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 01/28/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Providing administrative support to senior leadership, managing schedules, arranging travel, and coordinating meetings. | Minimum 10 years of administrative experience supporting senior leaders, proficiency with Microsoft Office, and experience managing complex schedules. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. This is an exciting opportunity to provide executive administrative support to a high-level Executive in our Hartford, Connecticut office. The Executive Assistant (EA), Business operations and Healthcare Affordability, will directly support two members of the Aetna business operations leadership team. Aetna is a large scale national payor and the healthcare business unit within CVS Health, one of the largest health service companies in the United States. The Business operations team is responsible for supporting the strategy and execution for each of the lines of business within Aetna inclusive of customer service, provider network management and clinical engagement. Responsibilities: • Proactively managing/coordinating daily schedule/calendar, contacts, travel arrangements, meetings (internal and external), conferences, and seminars. • Arranges and schedule numerous meetings; maintain and update calendar; determine importance of meeting requests and schedule accordingly; demonstrate flexibility, serve as first-line of defense with the high volume of communications of phone and email. • Arrange travel and all accommodations including comprehensive and detailed itineraries. • Process reimbursement and expense reports in accordance with established policy guidelines; track expenses and follow-up in timely manner. • Provide a bridge for smooth communication; demonstrate leadership to maintain credibility, trust and support with senior management staff. • Responsible for excellence in complex meeting/event preparation (AV, room scheduling, telepresence events, etc.), set-up, and follow-up including preparing presentations/agendas/materials, documenting notes, and coordinating follow-up items to completion, arranging for food/drink. • Coordinate on-boarding and off-boarding of employees and consultants, including hardware installation request/repair, space planning, etc. • Manage general office and administrative tasks, including ordering of miscellaneous supplies, renewing memberships and subscriptions, managing distribution lists, photocopying, faxing, deliveries, etc. • Manage department files, including electronic document systems, intranet web sites, wikis, and web-based project management tools. • Edit presentations, agendas, spreadsheets, communications, databases, and reports. • Prioritize and track deliverables, manage project timelines, deadlines and requests. • Participate in meetings, take notes and disseminate information to relevant stakeholders, including weekly email updates. Responsible for drafting and editing correspondence. • Manage special projects as designated and assist other department members as necessary. • Works appropriately with confidential information; always acts with discretion. Required Qualifications : • 10+ years administrative experience supporting senior leadership • Experience with Microsoft Office tools such as Word, Excel, Outlook and PowerPoint • Previous experience maintaining executive’s phone, calendar, work and travel schedules using Microsoft Outlook Preferred Qualifications : • Strong interpersonal skills, including a professional phone manner and in-person presence. • Ability to work with and maintain confidential information. • Experience taking detailed notes and extracting action items. • Ability to understand priorities and adjust meetings and content appropriately. • Ability to work both independently and collaboratively •Preference is for a hybrid position that requires 2-3 days per week in the office. Education : Bachelor's degree or equivalent work experience. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $22.59 - $53.95 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 02/09/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.