20 open positions available
Serve as a bridge between community members and healthcare providers through outreach, education, and support to improve health outcomes. | High school diploma or GED, 1-3 years relevant community outreach experience, ability to travel extensively, and knowledge of Medicaid populations and local resources. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. CHW Position Summary & Qualifications Position Summary Scheduled hours: M-F from 8:00am to 5:00pm (flexible) Training hours: First 6 weeks WFH This is a field-based position working with the members/community in (assigned city/county) and surrounding counties. Community Health Workers (CHW) serve the community as a bridge between the member (community) and the health care system (providers) through outreach and education. By providing these services, CHW's help Aetna members attain and maintain better health outcomes, improve relationships with healthcare providers and help both parties become more acculturated with each other. This position will work under the direction of a designated professional. • Requires flexibility to work in situations in which the working conditions are unknown, as environments and situation of patient homes may vary. • Ability to communicate medical information to health care professionals and care coordinators over the telephone. • Knowledge of formal and informal community agencies and resources. • Working knowledge of multi-system outreach programs related to health care delivery, clinical education, and health-related services. • Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community. • Occasional weekend hours may be required. • Requires the ability to travel to multiple office locations and home locations. • Able to influence medical care providers as needed to adjust interventions based on member’s cultural, ethnic, or religious preferences. • Ability to work collaboratively in a team and manage multiple priorities, utilizes effective time management skills, and exercise sound judgment. • Exceptional organizational and interpersonal skills, with attention to detail required. • Ability to effectively provide support care to socially and medically complex patients in a variety of non-traditional settings. • This is a full-time position, requiring up to 70% percent travel Required Qualifications • Must be located in Michigan or surrounding area. • Must be willing to travel within the 90 mile radius from (Wayne and Macomb counties) at least 70% of the time. • Must possess reliable transportation. • 1-3 years relevant experience (such as community outreach or home visits to members/patients). • Experience in serving the Medicaid Populations in urban or rural environments with familiarity of local, formal, and informal resource networks Preferred Qualifications • Experience working in community/outpatient setting. • Community Health Worker Certification or equivalent training and experience. • Preferred skills: Mental Health First Aid, Trauma Informed Care, HIPAA, C.L.A.S. Standards, Motivational Interviewing, and specialized training in medical terminology and practices for designated health conditions. • Meet all requirements set forth by local state i.e. first aid, CPR, TB screen, etc. • Experience using a computer including the use of Excel and Electronic Health Records Education • High School Diploma or G.E.D Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $35.29 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 12/31/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Support store management by leading store operations, supervising staff, managing sales and inventory, and ensuring excellent customer service. | High school diploma preferred, retail management or supervisory experience preferred, strong leadership and communication skills, ability to work flexible full-time hours including weekends and nights. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management Lead others and work effectively with store crews Supervise, assign and direct activities of the store’s crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with actions plans for operational and service improvement 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) Required Qualifications • Deductive reasoning ability, advanced analytical skills and computer skills. • Advanced communication skills, leadership, supervision, and influencing skill • Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications • Experience as a retail manager or supervisor Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $29.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 02/17/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Support store management by leading store operations, supervising staff, managing sales and inventory, and ensuring excellent customer service. | High school diploma preferred, retail management or supervisory experience preferred, strong communication and leadership skills, ability to work flexible full-time hours. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. Responsibilities The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions • Management Lead others and work effectively with store crews Supervise, assign and direct activities of the store’s crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with actions plans for operational and service improvement • Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) Required Qualifications • Deductive reasoning ability, advanced analytical skills and computer skills. • Advanced communication skills, leadership, supervision, and influencing skill • Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications • Experience as a retail manager or supervisor Education High School Diploma Or Equivalent Preferred But Not Required. Anticipated Weekly Hours 40 Time Type Full time Pay Range The Typical Pay Range For This Role Is $17.00 - $29.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great Benefits For Great People We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 02/17/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Lead day-to-day operations of technical support teams, manage incident resolution, drive operational excellence, and implement AI-powered tools for predictive monitoring and automation. | 10+ years technology leadership in production support or software engineering with experience in SRE, AI-driven practices, cloud platforms, incident management, and strong communication skills. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary We are seeking a skilled and visionary Lead Director Predictive OP's and Transformation to manage day-to-day operations of the technical support team in Client Experience, ensuring efficient service to end users. The Lead Director Predictive OP's and Transformation will lead the team in processes including documenting solutions, contributing to knowledge bases, and analyzing incident trends to improve processes and enhance user experience. The Lead Director Predictive OP's and Transformation will assist in the management of training and development and broaden key skills of the systems support team through cross-training, certifications, and technology programs. In this role, the right candidate will coach the systems support team on strategic ways to improve response times, reduce manual effort, and enhance productivity. • Prefer hybrid to a hub like Richardson, Buffalo Grove, or Scottsdale but may consider remote for the right candidate. What You Will Do • Provide engineering leadership by setting technical direction, promoting best practices, and cultivating a high-performing, inclusive team culture. • Lead cross-functional collaboration with product, infrastructure, and architecture teams to align support and reliability goals with broader engineering strategies. • Lead and manage day-to-day operations of the support teams, ensuring efficient service delivery, rapid incident resolution, and continuous improvement. • Analyze incident trends, system health, and support metrics (e.g., MTTR, ticket volume, resolution rate) to drive operational excellence and enhance user experience. • Guide and mentor team members, fostering skill development through training, knowledge sharing, and performance evaluations. • Oversee major incident management, collaborating with business and technology partners for rapid detection, root-cause analysis, and resolution. • Drive adoption of AI-powered tools for predictive monitoring, automated diagnostics, and intelligent alerting to reduce manual effort and improve reliability. • Establish and monitor Service Level Objectives (SLOs), Service Level Agreements (SLAs), and error budgets for critical applications. • Partner with engineering and infrastructure teams to embed reliability and observability practices throughout the software lifecycle. • Implement advanced monitoring, logging, and distributed tracing to improve visibility and support decision-making across production environments. Required Qualifications • 10+ years of technology leadership experience in production support, operations, or software engineering, with exposure to SRE and AI-driven practices including the following". • Proven track record managing distributed technology environments. • Strong incident management, automation, and operational excellence skills, including use of AI/ML for support optimization. • Experience implementing and managing monitoring, logging, and reliability solutions in large-scale environments. • Exceptional communication, decision-making, and problem-solving abilities, with experience influencing senior executives and cross-functional teams. Preferred Qualifications • Experience leading large operations & support functions. • Expertise in cloud platforms (AWS, Azure, GCP), containerization (Kubernetes, OpenShift), and distributed systems. • Hands-on familiarity with observability tools (Splunk, Dynatrace, Datadog, Prometheus, Grafana, etc.). • Strong understanding of compliance and regulatory requirements (HIPAA, PCI DSS, ADA). • Demonstrated ability to deliver transformation at scale, leveraging AI/ML for monitoring, automation, and operational insights. Education Bachelor’s degree or equivalent experience Pay Range The Typical Pay Range For This Role Is $144,200.00 - $288,400.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great Benefits For Great People We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 12/14/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Support store management by leading store operations, supervising staff, managing sales and inventory, and ensuring excellent customer service. | Requires retail management or supervisory experience, strong leadership and communication skills, and ability to work flexible full-time hours. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. • *Position Summary** The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: + Overall store management, supervision, and policy implementation + Sales and inventory management + Employee staffing, training, and development + Financial management + Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management Lead others and work effectively with store crews Supervise, assign and direct activities of the store’s crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with actions plans for operational and service improvement 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) • *Required Qualifications** + Deductive reasoning ability, advanced analytical skills and computer skills. + Advanced communication skills, leadership, supervision, and influencing skill + Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise • *Preferred Qualifications** + Experience as a retail manager or supervisor • *Education** High School diploma or equivalent preferred but not required. • *Anticipated Weekly Hours** 40 • *Time Type** Full time • *Pay Range** The typical pay range for this role is: $17.00 - $31.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. • *Great benefits for great people** We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: + **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** . + **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. + **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 01/19/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. • *Position Summary** The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: + Overall store management, supervision, and policy implementation + Sales and inventory management + Employee staffing, training, and development + Financial management + Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management Lead others and work effectively with store crews Supervise, assign and direct activities of the store’s crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with actions plans for operational and service improvement 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) • *Required Qualifications** + Deductive reasoning ability, advanced analytical skills and computer skills. + Advanced communication skills, leadership, supervision, and influencing skill + Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise • *Preferred Qualifications** + Experience as a retail manager or supervisor • *Education** High School diploma or equivalent preferred but not required. • *Anticipated Weekly Hours** 40 • *Time Type** Full time • *Pay Range** The typical pay range for this role is: $17.00 - $31.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. • *Great benefits for great people** We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: + **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** . + **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. + **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 01/19/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Manage and maintain relationships with healthcare providers by resolving complex issues related to contracts, claims, policies, and provider education. | 3-5 years experience with business segment policies, benefits, plan design, strong communication and problem-solving skills, and preferably knowledge of New York State providers. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary Acts as the primary resource for assigned, high profile providers or groups (i.e. local, individual providers, small groups/systems) to establish, oversee, and maintain positive relationships by assisting with or responding to complex issues regarding policies and procedures, plan design, contract language, service, claims or compensation issues, and provider education need. Required Qualifications • Working knowledge of business segment specific codes, products, and terminology. • 3-5 years' experience with business segment specific policy, benefits, plan design and language. • Strong verbal and written communication, interpersonal, problem resolution and critical thinking skills • Optimizes interactions with assigned providers and internal business partners to establish and maintain productive, professional relationships. • Monitors service capabilities and collaborates cross functionally to ensure that the needs of constituents are met and that escalated issues related but not limited to, claims payment, contract interpretation or parameters, and accuracy of provider contract or demographic information are resolved. • Supports or assists with operational activities that may include, but are not limited to, database management, and contract coordination. • Performs credentialing support activities as needed. • Educates providers as needed to ensure compliance with contract policies and parameters, plan design, compensation process, technology, policies, and procedures. • Meets with key providers periodically to ensure service levels are meeting expectations. • Manages the development of agenda, validates materials, and facilitates external provider meetings. • May collaborate cross-functionally on the implementation of contracts or provider demographic updates. Preferred Qualifications • 3+ years' experience in business segment environment servicing providers with exposure to benefits and/or contract interpretation. • Preference is for candidate to reside in New York State and have knowledge of providers in the upstate New York market region. Education Bachelors degree or equivalent combination of education and experience. Anticipated Weekly Hours 40 Time Type Full time Pay Range The Typical Pay Range For This Role Is $46,988.00 - $122,400.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great Benefits For Great People We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 12/09/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Participate in a 16-week training program to develop leadership skills and support store operations as a management team member. | High school diploma or GED required, bachelor's degree preferred, retail management or CVS supervisor experience preferred, willingness to accept promotion and transfer within market. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. The Store Manager In Training (SMIT) job is a development focused role that is crafted to prepare you for a CVS Store Manager position. The SMIT program is designed to enhance your career as a future store leader. We support your development towards the store manager role by participating in a self-paced, collaborative training over the span of 16 weeks. We provide both virtual and hands on learning experiences to develop you as a leader. Our team of people, that support your growth toward your leadership career include: your District Leader, Human Resources Business Partner, Training Store Manager, and your Store Manager coach. Some of the skills needed for this role are: • Communicate well verbally and in writing to support and lead your team. • Perform customer care duties to provide high levels of service. • Execute merchandising strategies to support store sales growth. • Manage the store inventory and assets to maintain profitability. We are invested in your growth and anticipate that you will be as well. We expect our SMIT's to: • Actively engage with your leader in Key Learning Experiences to support you on your path to promotion during the structured program. • Support your store as management team member and lead in a manner that is consistent with CVS values and policies. • Engage your colleagues in support of the company's purpose of "helping people on their path to better health." • Be willing to accept promotion roles with the market that you work in. Selection for the SMIT position does not guarantee promotion into a Store Manager position. Whether and when you are actually promoted to Store Manager is dependent on a variety of factors, including but not limited to performance and availability of openings. • Willingness to accept a promotion to Store Manager role at any location in the designated market. • Ability to transfer to other CVS Pharmacy stores located within the designated market. • Ability to work a schedule that may vary based on business needs. • High School diploma or GED • Bachelor's Degree • Retail management experience, or experience as a CVS Supervisor • A high school diploma or GED is required - A four year college degree is preferred, or relevant work experience may be considered in lieu of a college degree. Anticipated Weekly Hours 45 Time Type Full time Pay Range The typical pay range for this role is: $18.50 - $28.67 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 12/31/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Lead evaluation research, data science infrastructure development, and analytics for Medicaid population health interventions using advanced data science tools and methods. | At least 5 years analytics experience including 3 years in Medicaid/Medicare healthcare analytics with advanced data science skills in SQL, Power BI, Python, R, and machine learning, plus strong communication and project management abilities. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary Applies rigorous data science principles and methods to continuous quality improvement and methodical evaluation of HEDIS and Population Health interventions. Synthesizes salient data analytics to craft actionable data stories that highlight successes, opportunities, and recommendations for performance improvement by HEDIS measure and subpopulation level. Leads data science infrastructure development and automation via SQL, Python, Excel, R, Power BI, and additional tools. Leads development of custom analytics to meet regulatory requirements (e.g., Quarterly Business Reports, Annual Reports, RFP). Primary Job Duties & Responsibilities • Leads rigorous evaluation research into prioritized Medicaid population health interventions from end-to-end (e.g., research design, methodology, analysis, presentation, continuous improvement cycle) • Leads the development of fact/dimensional data models within Power BI that serve evaluation research effort • Leads all data science efforts to continuously monitor our HEDIS and population health performance metrics by applying data-appropriate methodologies and techniques that are rigorous and actionable • Leads KPI design, Power BI data modeling, custom algorithms, machine learning, and continuous quality improvement techniques that are guided by sound data science principles and reasoning • Leads project management and communication of multi-month, cross-functional data science infrastructure projects • Leads in-depth program evaluation analytics to understand the successes and opportunities within the Population Health Management Programs offered by Aetna Better Health of Illinois • Leads custom data insights generation for senior leadership and regulatory/accreditation reporting (e.g., Illinois Department of Healthcare and Family Services, NCQA) • Leads the iterative development of actionable, custom-built Power BI solutions that can be used by frontline staff as well as senior leadership • Transforms data intake and reporting efforts that are highly manual into standardized, automated processes that monitor and flag any data validity, accuracy, and completeness issues • Effectively communicates data insights to key stakeholders with varying data skills • Trains fellow analysts in advanced data science principles, Power BI, SQL, python, R, Hadoop, data visualizations, and other essential data science skills • Trains colleagues on how to use and interpret custom-built Power BI solutions • Other duties as needed Required Qualifications • At least 5 years of experience within the analytics industry • At least 3 years of demonstrated healthcare analytics experience within Medicaid/Medicare space • Advanced knowledge of data science principles and techniques (e.g., inferential statistics, machine learning, algorithms, data modeling, statistical significance testing, forecasting) • Advanced knowledge of identifying appropriate data science methods based upon the existing data and research questions • Advanced knowledge of evaluation research, longitudinal trending (e.g., YoY, MoM, QoQ), and population monitoring to demonstrate effectiveness, opportunities, and successes of care management, HEDIS, and population health interventions • Advanced knowledge of effectively communicating data verbally and visually to data experts as well as non-data experts • Advanced knowledge of data-appropriate visualization techniques (e.g., bar, line, scatter, boxplot, choropleth map, heatmap, matrix table, decomposition tree, pareto, histograms) • In-depth experience in RFP work and generating evidence-based data stories for quarterly/monthly reporting • Advanced knowledge of healthcare data types (e.g., qualitative, quantitative, geospatial) • Advanced knowledge of SQL and writing SQL code within SQL Server Management Studio • Advanced knowledge of relational database design including fact-dimensional data modeling • Advanced knowledge of Power BI (e.g., DAX) • Advanced knowledge of Microsoft Excel (e.g., formulas, pivot tables/graphs, data slicers, statistical toolkit) • Advanced knowledge of designing and evaluating KPIs, outcome measures, and other custom-built metrics • Advanced knowledge of population analytics (e.g., Dx, med econ profiling, SDOH, utilization pattern, CPC, ICD-10, HCPCS) and profiling techniques to gain subpopulation level data insights • Advanced knowledge of HEDIS and other healthcare data industry standards, issues, and trends • Advanced knowledge of triangulating salient internal and external data sources to enhance various, fact/dimensional 360° data infrastructure projects • Ability to curate data to ensure that it is valid, accurate, and complete • Ability to work efficiently within Microsoft 365 environment that leverages Teams and SharePoint • Ability to independently plan and execute data analytics requests within cross-functional teams • Ability to prioritize multiple data requests within a fast-paced environment • Exceptional attention to detail, critical thinking, and data communication skills • Exceptional ability to convey complex information in simple, effective ways and craft evidence-based data stories that are clear, concise, and actionable • Demonstrates a positive attitude and works efficiently to ensure that deadlines are met Preferred Qualifications • Python, R, Hadoop Education Bachelor’s degree in Data Science, Analytics, Computer Science, Math, Psychology, Statistics, Sociology or equivalent experience. Master's degree preferred. Anticipated Weekly Hours 40 Time Type Full time Pay Range The Typical Pay Range For This Role Is $66,330.00 - $145,860.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great Benefits For Great People We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 12/07/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Manage store operations, lead and supervise store staff, ensure excellent customer service, and support sales and inventory management. | High school diploma or equivalent with retail management or supervisory experience and strong leadership and communication skills. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: Overall store management, supervision, and policy implementation Sales and inventory management Employee staffing, training, and development Financial management Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management Lead others and work effectively with store crews Supervise, assign and direct activities of the store’s crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with actions plans for operational and service improvement 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) Required Qualifications Deductive reasoning ability, advanced analytical skills and computer skills. Advanced communication skills, leadership, supervision, and influencing skill Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications Experience as a retail manager or supervisor Education High school diploma or equivalent required Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $21.50 - $35.50 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 02/18/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.
Support store management by leading store operations, supervising staff, managing sales and inventory, and ensuring excellent customer service. | Requires leadership and supervisory experience, strong communication and analytical skills, ability to work flexible full-time hours, and preferably retail management experience with a high school diploma or equivalent. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management Lead others and work effectively with store crews Supervise, assign and direct activities of the store’s crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with actions plans for operational and service improvement 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) Required Qualifications • Deductive reasoning ability, advanced analytical skills and computer skills. • Advanced communication skills, leadership, supervision, and influencing skill • Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications • Experience as a retail manager or supervisor Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $21.50 - $35.50 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 02/17/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Gather and analyze business requirements, collaborate with technical teams, manage projects through delivery, and drive continuous improvement in business processes. | Requires 2+ years of business or systems analysis experience, 1+ year project management experience, strong communication skills, and a bachelor's degree or equivalent experience. | At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Description CVS Health offers an exciting opportunity to join our team as a Senior Analyst, Business & Project Analyst within the Business Intelligence, Analytics, and Automation group. You will develop an understanding of financial and operational data and processes across several areas of Pharmacy Benefit Management (PBM) Finance in order to deliver critical data and insights to these teams. This role will be part of an energetic team that will provide support and best practices but will also expect your judgement to determine the best path forward for each project. As a Business and Project Analyst, you will play a pivotal role in translating complex business needs into actionable insights and project requirements, working closely with business SMEs, technical and analytical teams. This position is instrumental in ensuring that project requirements are well-defined and technical specifications are accurately documented before the development team members commence their work. You will also drive the project through delivery - managing timelines, ensuring necessary stakeholder involvement, partnering with development teams, and following the established project management structure and checklist. To be successful in this role, you need to be a self-starter with analytical and problem-solving skills, solid relationship building skills, and ability to facilitate seamless communication between business and technical teams, ensuring a unified approach towards project deliver. An ideal candidate will be customer-centric and mission-focused, and will bring passion, energy and excitement to the team and organization. Key Responsibilities: • Requirements Gathering and Analysis: Collaborate with stakeholders to gather and understand business needs, conducting thorough analysis of business processes to identify areas for improvement and optimization. You'll be tasked with researching and documenting processes and connecting the dots between business and technical worlds to enable automation development at scale. Create detailed documentation of business requirements, functional specifications, process/data flows, and user stories. • Cross-functional Collaboration: Partner with IT, BI development, and Automation/ Analytics team members to define requirements and ensure a seamless integration of processes with business workflows. Engage proactively with stakeholders to align business objectives with proposed solutions. Play a key role in bridging the gap between business needs and technical implementation. • Project Management: Coordinate people and processes to ensure that projects are delivered on time and produce desired results. Develop the Business Requirement Document which includes a project's scope and objective, and a detailed project plan. Lead stakeholders and internal resources through project milestones through to a successful product delivery. Anticipate and mitigate risks to the project's success or on time completion. • Continuous Improvement: Stay abreast of industry best practices, emerging technologies, and trends relevant to business analysis. Actively contribute ideas and insights to enhance the overall efficiency and effectiveness of the team. Required Qualifications • 2+ years of experience in Business Analysis, Systems Analysis, or a related field. • Must be experienced in communicating ideas in both technical and user-friendly language. • 1+ years of project management experience, successfully managing projects that impact multiple teams, departments and/or functions. • 1+ years of experience documenting complex business process flows for optimization. Preferred Qualifications • Experience in healthcare industry, including health insurance, PBM or pharmacy services. • Prior experience working in agile environment and with Agile Project Management tools (Atlassian/Jira/Confluence or like). • Demonstrated ability to quickly learn new business processes and experience in process improvement methodologies such as Lean Thinking and Six Sigma. • Experience with project management tools such as QuickBase, Smartsheet, Jira. • Ability to work efficiently under potentially ambiguous circumstances. • Ability to effectively communicate with all levels of the organization. Education • Bachelor's degree or equivalent work experience is required Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $46,988.00 - $112,200.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visithttps://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 12/06/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Lead estimation and solution architecture for client applications, manage projects and teams, communicate with stakeholders, and improve IT client service processes. | 7+ years in PBM systems, technical project management, client-facing roles, and experience with MS Office tools, plus a relevant bachelor's degree or equivalent experience. | Job Description: • Serve as the PBM Application SME as it pertains to client support and their usage of CVS services (including core legacy applications and digital). • Serve as an Estimation Solution Architect to drive the custom client application delivery estimation process. • Ensure the best solution is selected and present the solution and estimate to senior leaders. • Assess common and standard architectural solutions and propose program-level integration where appropriate. • Make recommendations on build versus buy decisions. • Deliver accurate and timely project estimations. • Activities will include leading and facilitating multi-functional meetings, creating appropriate documentation, and obtaining estimation resource assignment for impacted applications. • Engage impacted teams as appropriate, create/manage/update the BEG estimation template, ensure appropriate reviews, and deliver the estimate to the appropriate committee. • Be accountable for the integrity of the estimate. • Triage, handle, communicate, and resolve estimation issues. • Communicate and influence at all levels of the organization. • Manage initiatives and team members across various departments, such as the business and technology infrastructure. • Define and document custom client software enhancements and IT solutions. • Ensure internal quality assurance reviews, post implementation support, and risk mitigation plans are in place. • Act as a lead for the production team and manage stakeholder communications, including client-facing communications and SLAs. • Provide and maintain on-call support plans for the team. • Partner with other enterprise teams like infrastructure, quality, change management, incident management, etc. for issue resolution. • Facilitate meetings with both technical and business audiences, often across multiple functional departments. • Prepare material and presentations for the client team in a way that adds value and is easily understood by others who may not have the same background or expertise. • Apply continuous effort to improve processes and remove inefficiencies to help the IT Client Services team across all client support teams and areas. Requirements: • Bachelor's degree in Computer Science, Business Administration, Engineering or related discipline with information technology focus or equivalent work experience. • 7+ years of professional business experience (IT, Project Management, Engineering, Business Analysis, Consulting, or similar experience) working in a complex matrixed environment spanning technical, leadership, and project management disciplines. • 7+ years of PBM systems/applications experience. • 7+ years of demonstrated experience with spreadsheets, databases, and presentation software, including a strong working knowledge of MS Word, Excel, Access, and PowerPoint. • 5+ years of technical project management or project owner experience and demonstrated ability to manage multiple projects and tasks concurrently. • 5+ years defining and documenting custom IT solutions. • 5+ years working directly with clients in a customer service or IT related role. • 3+ years of sharing technical and business guidance with other team members, IT groups, senior leaders, and business partners. • 3+ years demonstrating increasing responsibility in roles within corporate or healthcare environments. • Experience with client management, project/program management, SDLC, and/or customer interactions. • Experience in building a network of connections across multiple functions/silos to assist with navigating internally to meet the client's needs. Benefits: • Affordable medical plan options • 401(k) plan (including matching company contributions) • Employee stock purchase plan • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
Support store management by leading store operations, supervising staff, managing sales and inventory, and ensuring excellent customer service. | High school diploma preferred, retail management or supervisory experience preferred, strong leadership and communication skills, ability to work flexible full-time schedule. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management Lead others and work effectively with store crews Supervise, assign and direct activities of the store’s crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with actions plans for operational and service improvement 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) Required Qualifications • Deductive reasoning ability, advanced analytical skills and computer skills. • Advanced communication skills, leadership, supervision, and influencing skill • Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications • Experience as a retail manager or supervisor Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $20.49 - $34.49 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 02/16/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Direct all aspects of customer benefit plan implementation for self-funded new business clients, coordinating stakeholders and ensuring customer satisfaction. | Requires 1+ years health plans and benefits experience, 2+ years project management and client-facing experience, negotiation skills, and organizational abilities. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary Responsible for directing all aspects of customer benefit plan implementation of Self- funded New Business Clients. • Partner with all key internal and external stakeholders to proactively identify and address critical implementation issues ensuring customer expectations are consistently satisfied or exceeded. • Acts as a single point of contact for benefit plan implementation. • Mediates and coordinates resolution of all project deliverables and implementation related tasks. • Develops and executes implementation strategy consistent with customer expectations. • Ensures strategy is administered in accordance with all performance guarantee arrangements. • Engages team members to follow through on their responsibilities. • Evaluates impact of customer requested exceptions and develops reasonable alternatives to satisfy Client needs while minimizing impact on systems and operations. • Solicits and assesses internal and external customer feedback to enhance continuous quality improvement to self and overall implementation process. Required Qualifications • 1+ years Health Plans and Benefits experience • 2+ years Project management and Client facing experience. • Negotiation and conflict resolution skills across various levels of the organization. • Ability to remain flexible yet focused during stressful situations. • Attention to detail and accuracy while focusing on overall project deliverables. • Ability to express complex concepts in a clear and concise manner. • Highly organized and able to quickly prioritize multiple assignments with high quality results. Preferred Qualifications • Salesforce experience. • Microsoft Teams, Excel, Outlook experience. • Comprehensive understanding and strong association with Aetna organizations representing products, services, administration, operations and systems. Education • Associate's degree or Hight School diploma and equivalent experience. Anticipated Weekly Hours 40 Time Type Full time Pay Range The Typical Pay Range For This Role Is $46,988.00 - $122,400.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great Benefits For Great People We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 11/28/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Support store operations including management, sales, inventory, staffing, training, financial management, and customer service leadership. | High school diploma preferred, retail management or supervisory experience, strong leadership, communication, analytical, and computer skills, and ability to work flexible full-time hours. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management Lead others and work effectively with store crews Supervise, assign and direct activities of the store’s crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with actions plans for operational and service improvement 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) Required Qualifications • Deductive reasoning ability, advanced analytical skills and computer skills. • Advanced communication skills, leadership, supervision, and influencing skill • Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications • Experience as a retail manager or supervisor Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $31.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 02/16/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Lead a team to maintain and enhance product integrity programs across retail pharmacy locations, ensuring patient safety and product quality through clinical assessments and strategic initiatives. | Active pharmacy license, 5+ years retail pharmacy or product integrity experience, leadership skills, ability to manage multiple workstreams, and strong communication skills. | At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary Job Purpose and Summary: This individual is a key leader within the retail organization, accountable for maintaining and enhancing product integrity programs that uphold the highest standards of pharmaceutical care across 9,000+ community pharmacy and 900+ MinuteClinic locations. The role involves leading a team of 6-7 professionals who conduct clinical assessments on potentially impacted drug products to ensure safe dispensing, while also driving innovative projects that improve patient safety and product quality. The ideal candidate will demonstrate strong independent leadership, inspire team performance, and collaborate effectively with senior stakeholders to influence decisions that prioritize patient safety and product integrity. Key Responsibilities: Leadership • Lead, inspire, and develop a team of 6-7 professionals to consistently meet or exceed performance goals. • Foster trust and engagement to achieve service level agreements (SLAs) for product assessments and inbox inquiries. • Serve as the primary representative of the Product Integrity team, providing strategic updates to senior leadership. • Oversee the integration and maintenance of drug stability data within clinical assessment processes. Innovation & Strategic Advancement • Continuously evaluate and improve product assessment and recovery processes for efficiency and cost savings, including automation and AI opportunities. • Identify workflow enhancements to reduce patient recovery events and minimize impact. • Mitigate over $30M in uninsured losses related to temperature excursion product damages. • Guide store and field teams on patient outreach initiatives to ensure safety and product quality. Cross-Functional Collaboration • Partner with data science teams to leverage analytics for operational improvements. • Act as the primary support for store teams, field leadership, and compliance partners during natural disasters and other extraordinary events. • Build strong relationships across departments to ensure alignment on safety and quality priorities. Required Qualifications • Active pharmacy license. • 5+ years of experience in retail pharmacy, product integrity, or a related field. • Proven ability to: • Manage multiple workstreams and adjust priorities while meeting deadlines. • Lead teams and drive performance. • Collaborate across departments and influence strategic initiatives. • Exercise independent judgment and confidently share expert opinions. • Communicate effectively with executive presence. • Use MS Outlook, Excel, Word, and PowerPoint proficiently. Preferred Qualifications • Active pharmacy license. • 7+ years of experience in retail pharmacy, product integrity, or a related field. • Demonstrated excellence in: • Multitasking and managing complex workstreams. • Leading individuals and strategic initiatives. • Cross-functional collaboration and stakeholder engagement. • Strategic thinking and innovation. • Executive-level communication and presentation skills. • Advanced proficiency in Microsoft Office tools. Education : • Bachelor Degree in Pharmacy, • Doctorate in Pharmacy preferred Pay Range The typical pay range for this role is: $115,875.00 - $261,000.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company's equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 11/18/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Support store operations and performance through leadership, sales and inventory management, employee staffing and training, and customer service. | Requires retail management or supervisory experience, strong leadership and communication skills, and ability to work flexible full-time hours. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management Lead others and work effectively with store crews Supervise, assign and direct activities of the store’s crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with actions plans for operational and service improvement 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) Required Qualifications • Deductive reasoning ability, advanced analytical skills and computer skills. • Advanced communication skills, leadership, supervision, and influencing skill • Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications • Experience as a retail manager or supervisor Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $31.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 02/15/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Support store management by leading store operations, supervising staff, managing sales and inventory, and ensuring excellent customer service. | High school diploma preferred, retail management or supervisory experience preferred, strong leadership and communication skills, ability to work flexible full-time schedule. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management Lead others and work effectively with store crews Supervise, assign and direct activities of the store’s crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with actions plans for operational and service improvement 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) Required Qualifications • Deductive reasoning ability, advanced analytical skills and computer skills. • Advanced communication skills, leadership, supervision, and influencing skill • Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications • Experience as a retail manager or supervisor Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $20.49 - $34.49 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 02/01/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Coordinate project teams and vendor resources to build web applications using .NET and Angular frameworks. | 8+ years IT experience including .NET, Angular, React, web API development, managing onsite/offshore vendors, and preferably Medicare sales business experience. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary This position will coordinate with team or group activities with CVS Health and vendor staff resources. You will provide guidance and direction to project teams and direct repartees on planning and execution of projects, technical and functional standards and practice, process and procedures, and career development. Will be responsible in building web application in .net and angular. Required Qualifications • 8+ years of Information Technology experience. • 8+ years experience in information technology principles, development methodologies and use of platforms/applications or software products • 8+ years managing onsite and offshore vendor relationships • 8+ years experience in .net framework, Angular, React and web api. Preferred Qualifications 2+ years experience in medicare sales business. Education Bachelor's degree in Computer Science or equivalent experience Pay Range The Typical Pay Range For This Role Is $130,295.00 - $260,590.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great Benefits For Great People We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 12/01/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Support store management by leading store operations, supervising staff, managing sales and inventory, and ensuring excellent customer service. | High school diploma or equivalent, retail management or supervisory experience preferred, strong leadership and communication skills, ability to work flexible full-time schedule. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management Lead others and work effectively with store crews Supervise, assign and direct activities of the store’s crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with actions plans for operational and service improvement 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) Required Qualifications Deductive reasoning ability, advanced analytical skills and computer skills. Advanced communication skills, leadership, supervision, and influencing skill Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications Experience as a retail manager or supervisor Education High school diploma or equivalent required Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $21.50 - $35.50 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 02/09/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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