20 open positions available
Support financial planning and analysis within CVS Health's PBM segment, including variance analysis, budgeting, forecasting, and cross-functional collaboration. | Requires 2+ years of finance experience, proficiency in Excel and financial modeling, healthcare experience preferred, familiarity with Tableau, SQL, SAP, excellent communication skills. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary: This Senior Analyst position supports financial planning & analysis within CVS Health’s Pharmacy Benefits Management segment (PBM). This role is a part of the PBM’s Network/Retail Finance team, and will partner with other PBM finance teams, to support the modernization and improved accuracy of the team’s budgeting & forecasting practices. This position is open to remote & hybrid employees. The team is based out of the Northbrook, IL office, & is generally in office one day a week for team members within a reasonably commutable distance. This is not a requirement. Key Responsibilities: • Conducting variance analysis to support the improvement efforts of the team’s budgeting & forecasting processes • Working with analysts to support these efforts within the Network team • Providing analysis & valuation of changes that effect the team’s P&L • Supporting executive management with the data necessary to make critical business decisions • Working cross-functionally with the finance & technology teams to help support modeling efforts • Maintaining ad hoc requests and projects Required Qualifications: • 2+ years of experience working in finance, preferably in an FP&A function • 2+ years of experience with Excel • 2+ years of financial modeling experience Preferred Qualifications: • Variance analysis experience at a granular level • Financial planning & analysis experience (budgeting, forecasting, reporting, month end close, etc.) • Experience at a healthcare company • Familiarity with Tableau, SQL, SAP • Experience learning new technologies • Excellent written & verbal communication skills Education: • Bachelor’s Degree, preferably in Finance, Accounting, Business, or other quantitatively oriented fields from an accredited four year college or university required Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $46,988.00 - $112,200.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 01/03/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Assist members with healthcare needs, evaluate their eligibility, and coordinate care plans to improve health outcomes. | Requires 2+ years in behavioral health or social services, experience with electronic documentation, and a relevant degree. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Case Management Coordinator utilizes critical thinking and judgment to collaborate and inform the case management process. The Case Management Coordinator facilitates appropriate healthcare outcomes for members by providing assistance with appointment scheduling, identifying and assisting with accessing benefits and education for members through the use of care management tools and resources. Evaluation of Members • Through the use of care management tools and information/data review, conducts comprehensive evaluation of member’s needs/eligibility and recommends an approach to case resolution and/or meeting needs by evaluating member’s benefit plan and available internal and external programs/services. • Identifies high risk factors and service needs that may impact member outcomes and care planning components with appropriate referral to clinical case management or crisis intervention as appropriate. • Coordinates and implements assigned care plan activities and monitors care plan progress. Enhancement of Medical Appropriateness and Quality of Care • Using holistic approach consults with case managers, supervisors, Medical Directors and/or other health programs to overcome barriers to meeting goals and objectives; presents cases at case conferences to obtain multidisciplinary review in order to achieve optimal outcomes. • Identifies and escalates quality of care issues through established channels. • Utilizes negotiation skills to secure appropriate options and services necessary to meet the member’s benefits and/or healthcare needs. • Utilizes influencing/motivational interviewing skills to ensure maximum member engagement and promote lifestyle/behavior changes to achieve optimum level of health. • Provides coaching, information and support to empower the member to make ongoing independent medical and/or healthy lifestyle choices. • Engages with colleagues in ongoing team meetings and offers peer mentoring/training. • Helps member actively and knowledgably participate with their provider in healthcare decision-making. Monitoring, Evaluation and Documentation of Care • Utilizes case management and quality management processes in compliance with regulatory and accreditation guidelines and company policies and procedures. Required Qualifications • Candidate must reside in Oak Park, Cicero, Elmhurst, Orland Park or West Side of Chicago, IL • Must be willing and able to travel 50-75% of the time (Reliable transportation required + Mileage is reimbursed per our company expense reimbursement policy) • 2+ years experience in behavioral health, social services or appropriate related field equivalent to program focus • 2+ years of experience of electronic documentation experience and Microsoft Office applications Preferred Qualifications • Case management and discharge planning experience • Managed care experience Education • Bachelor's Degree or non-licensed master level clinician required with either degree being in behavioral health or human services (psychology, social work, marriage and family therapy, counseling) (REQUIRED) Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $21.10 - $44.99 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 01/03/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Oversee healthcare management staff, implement clinical policies, and ensure operational and quality objectives are met. | Requires RN licensure, 3+ years acute nursing experience, 1+ years utilization management, and proficiency with MS Office. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. The supervisor is responsible for oversight of healthcare management staff including the organization and development of high performing teams. Works closely with functional area management to ensure consistency in clinical interventions supporting our members. Accountable for meeting the financial, operational and quality objectives of the unit. - Oversees the implementation of healthcare management services for assigned functional area. - Implements clinical policies and procedures - Serves as content model expert and mentor to team - Problem resolution and critical thinking - Monitor best practice approaches - Act as liaison with other key business areas - Assist in development of training content as applicable - Protect confidentiality - Manage resources - Develop, initiate, monitor and communication performance expectations - Participate in recruitment and hiring process - Establish environment that promotes teamwork, cross product integration and continuum of care thinking that results in strong performance - Change agent - Create a positive work environment - Accountable for maintaining compliance • *Required Qualifications** - Must have active current and unrestricted RN licensure in state of residence - 3+ years of acute experience as a Registered Nurse - 1+ years of Utilization Management experience - Must have experience using MS Office suites - Must be willing to work holiday rotation annually, up to 2 per year - Occasional travel less than 5% to complete audits/meetings - Utilization Management is a 24/7 operation and work schedules will include weekends, holidays, and evening hours • *Preferred Qualifications** - Prior supervisory experience - Preference for those residing in CT, MT, PT zones • *Education** Associates degree required BSN preferred • *Anticipated Weekly Hours** 40 • *Time Type** Full time • *Pay Range** The typical pay range for this role is: $72,306.00 - $190,344.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. • *Great benefits for great people** We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: + **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** . + **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. + **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 01/07/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. The supervisor is responsible for oversight of healthcare management staff including the organization and development of high performing teams. Works closely with functional area management to ensure consistency in clinical interventions supporting our members. Accountable for meeting the financial, operational and quality objectives of the unit. - Oversees the implementation of healthcare management services for assigned functional area. - Implements clinical policies and procedures - Serves as content model expert and mentor to team - Problem resolution and critical thinking - Monitor best practice approaches - Act as liaison with other key business areas - Assist in development of training content as applicable - Protect confidentiality - Manage resources - Develop, initiate, monitor and communication performance expectations - Participate in recruitment and hiring process - Establish environment that promotes teamwork, cross product integration and continuum of care thinking that results in strong performance - Change agent - Create a positive work environment - Accountable for maintaining compliance • *Required Qualifications** - Must have active current and unrestricted RN licensure in state of residence - 3+ years of acute experience as a Registered Nurse - 1+ years of Utilization Management experience - Must have experience using MS Office suites - Must be willing to work holiday rotation annually, up to 2 per year - Occasional travel less than 5% to complete audits/meetings - Utilization Management is a 24/7 operation and work schedules will include weekends, holidays, and evening hours • *Preferred Qualifications** - Prior supervisory experience - Preference for those residing in CT, MT, PT zones • *Education** Associates degree required BSN preferred • *Anticipated Weekly Hours** 40 • *Time Type** Full time • *Pay Range** The typical pay range for this role is: $72,306.00 - $190,344.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. • *Great benefits for great people** We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: + **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** . + **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. + **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 01/07/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Lead implementation, data migration, testing, and integration of learning platforms while managing stakeholders and ensuring system quality. | Requires 5+ years in learning technology, platform implementation, data migration, and stakeholder management, with experience in AI-enabled learning tools. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. • *Position Summary** The Senior Product Analyst - Learning Technologies will lead the implementation, integration, and optimization of enterprise learning platforms and technologies while working closely with product, integration, and architecture teams to ensure successful platform deployments, data migrations, and system enhancements. This is a hands-on leadership role combining strategic coordination with direct involvement in requirements gathering, configuration support, data validation, and end-user testing across multiple learning technology initiatives. What You Will Do: • *_Platform Implementation & Configuration_** + Lead the implementation and configuration of learning platforms including LMS and LXP systems + Define platform requirements, configuration settings, and customization needs + Coordinate with vendors and implementation partners on setup, configuration, and deployment activities + Develop and maintain platform documentation including user guides, FAQs, and training materials • *_Data Migration & Validation_** + Lead data migration activities including data extraction, mapping, transformation, and loading + Define data requirements, field mappings, and business rules for migration + Execute and oversee data validation and reconciliation testing to ensure accuracy and completeness + Identify and resolve data quality issues; escalate complex issues as needed + Maintain audit trails and documentation for compliance and reporting purposes • *_Testing & Quality Assurance_** + Develop test strategies, test plans, test cases, and test scripts for platform implementations and integrations + Lead functional testing, regression testing, and integration testing activities + Coordinate user acceptance testing (UAT) with business stakeholders and end users + Document defects, track resolution, and validate fixes prior to release + Oversee pilot rollouts and gather user feedback to inform improvements • *_Integration & Technical Coordination_** + Partner with integration teams on system connectivity including SSO, HRIS, and content provider integrations + Define integration requirements, data flows, and technical specifications + Lead troubleshooting and issue resolution for platform and integration issues + Coordinate vendor technical reviews and platform evaluations • *_Stakeholder Management_** + Gather and document business requirements from L&D stakeholders across business units + Facilitate working sessions to validate requirements and solution designs + Communicate project status, risks, and issues to leadership and stakeholders + Coordinate across workstreams to ensure alignment and dependency management + Provide guidance and direction to analysts and contractors supporting initiatives • *Required Qualifications** + 5+ years' experience in Learning Technology, L&D systems, or related IT systems analysis + 5+ years' experience leading platform implementations, upgrades, or migrations + 3+ years' hands-on experience with data migration, validation, reconciliation, and quality assurance + 3+ years' experience working with learning platforms including LMS (e.g., Workday Learning, Cornerstone, SABA) and LXP (e.g., Degreed, EdCast) + 2+ years' experience with AI-enabled learning tools, simulation platforms, or immersive learning technologies + 2+ years' experience developing test strategies and leading UAT + 2+ years' experience with stakeholder management including documentation of requirements and communicating updates + 2+ years' experience leading multiple concurrent initiatives and driving results through collaboration • *Preferred Qualifications** + Experience leading data migration projects including ETL processes and data mapping + Familiarity with enterprise system integrations (APIs, xAPI/LRS, SSO, HRIS connectors) + Experience leveraging AI/ML-driven analytics to personalize learning pathways and recommend content based on learner behavior and performance data. + Familiarity with implementing or integrating AI-enabled features in learning platforms (e.g., chatbots, predictive analytics, adaptive learning engines) to enhance user engagement and outcomes. + Background in instructional design or learning experience design + Healthcare, retail, or pharmacy industry experience + Experience managing or coordinating offshore or contractor resources • *Education** + Bachelors Degree in Learning & Development, Instructional Design, Information Systems, Business or related field • *Anticipated Weekly Hours** 40 • *Time Type** Full time • *Pay Range** The typical pay range for this role is: $83,430.00 - $222,480.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. • *Great benefits for great people** We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: + **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** . + **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. + **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 01/26/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. • *Position Summary** The Senior Product Analyst - Learning Technologies will lead the implementation, integration, and optimization of enterprise learning platforms and technologies while working closely with product, integration, and architecture teams to ensure successful platform deployments, data migrations, and system enhancements. This is a hands-on leadership role combining strategic coordination with direct involvement in requirements gathering, configuration support, data validation, and end-user testing across multiple learning technology initiatives. What You Will Do: • *_Platform Implementation & Configuration_** + Lead the implementation and configuration of learning platforms including LMS and LXP systems + Define platform requirements, configuration settings, and customization needs + Coordinate with vendors and implementation partners on setup, configuration, and deployment activities + Develop and maintain platform documentation including user guides, FAQs, and training materials • *_Data Migration & Validation_** + Lead data migration activities including data extraction, mapping, transformation, and loading + Define data requirements, field mappings, and business rules for migration + Execute and oversee data validation and reconciliation testing to ensure accuracy and completeness + Identify and resolve data quality issues; escalate complex issues as needed + Maintain audit trails and documentation for compliance and reporting purposes • *_Testing & Quality Assurance_** + Develop test strategies, test plans, test cases, and test scripts for platform implementations and integrations + Lead functional testing, regression testing, and integration testing activities + Coordinate user acceptance testing (UAT) with business stakeholders and end users + Document defects, track resolution, and validate fixes prior to release + Oversee pilot rollouts and gather user feedback to inform improvements • *_Integration & Technical Coordination_** + Partner with integration teams on system connectivity including SSO, HRIS, and content provider integrations + Define integration requirements, data flows, and technical specifications + Lead troubleshooting and issue resolution for platform and integration issues + Coordinate vendor technical reviews and platform evaluations • *_Stakeholder Management_** + Gather and document business requirements from L&D stakeholders across business units + Facilitate working sessions to validate requirements and solution designs + Communicate project status, risks, and issues to leadership and stakeholders + Coordinate across workstreams to ensure alignment and dependency management + Provide guidance and direction to analysts and contractors supporting initiatives • *Required Qualifications** + 5+ years' experience in Learning Technology, L&D systems, or related IT systems analysis + 5+ years' experience leading platform implementations, upgrades, or migrations + 3+ years' hands-on experience with data migration, validation, reconciliation, and quality assurance + 3+ years' experience working with learning platforms including LMS (e.g., Workday Learning, Cornerstone, SABA) and LXP (e.g., Degreed, EdCast) + 2+ years' experience with AI-enabled learning tools, simulation platforms, or immersive learning technologies + 2+ years' experience developing test strategies and leading UAT + 2+ years' experience with stakeholder management including documentation of requirements and communicating updates + 2+ years' experience leading multiple concurrent initiatives and driving results through collaboration • *Preferred Qualifications** + Experience leading data migration projects including ETL processes and data mapping + Familiarity with enterprise system integrations (APIs, xAPI/LRS, SSO, HRIS connectors) + Experience leveraging AI/ML-driven analytics to personalize learning pathways and recommend content based on learner behavior and performance data. + Familiarity with implementing or integrating AI-enabled features in learning platforms (e.g., chatbots, predictive analytics, adaptive learning engines) to enhance user engagement and outcomes. + Background in instructional design or learning experience design + Healthcare, retail, or pharmacy industry experience + Experience managing or coordinating offshore or contractor resources • *Education** + Bachelors Degree in Learning & Development, Instructional Design, Information Systems, Business or related field • *Anticipated Weekly Hours** 40 • *Time Type** Full time • *Pay Range** The typical pay range for this role is: $83,430.00 - $222,480.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. • *Great benefits for great people** We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: + **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** . + **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. + **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 01/26/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Lead strategic and operational management of healthcare materials, assets, and vendor relationships to ensure quality, compliance, and cost efficiency. | Bachelor’s degree in a related field, extensive experience in healthcare supply chain or clinical operations, proven vendor management and negotiation skills, and ability to lead cross-functional initiatives. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Role Description: The Lead Director of Clinical Operations – Materials, Services & Asset Management is responsible for the strategic and tactical leadership of medical supply chain operations, centralized transportation & other patient services, and asset lifecycle management across the organization. This role provides functional oversight of a critical sub-function within Clinical Operations, ensuring the availability, quality, and cost-effectiveness of medical supplies, equipment, vehicles, and waste management services that directly support patient care delivery. This leader will guide a team of 3–5 direct reports and influence cross-functional stakeholders to drive operational excellence, compliance, and innovation. The role is accountable for achieving financial targets, optimizing vendor relationships, and implementing scalable systems and processes that support organizational growth. Core Responsibilities: • Develop and execute short and long-term strategies for materials and asset management, aligned with organizational goals and growth plans. • Lead the planning, procurement, distribution, and quality control of medical supplies, equipment, and vehicle assets. Ensure operational continuity and readiness across all clinical sites. • Oversee the implementation and optimization of inventory and fleet management systems to improve visibility, reduce waste, and enhance service delivery. • Direct centralized transportation operations, including fleet safety, compliance, and cost control. Identify opportunities for service innovation and efficiency. • Establish and maintain strategic partnerships with suppliers and the Group Purchasing Organization (GPO). Lead contract negotiations and performance reviews to ensure service level adherence and cost efficiency. • Oversee the supplier and workflows associated with waste management services, ensuring the organization is delivering services that are compliant to local and federal regulations. • Ensure adherence to regulatory, safety, and environmental standards. Partner with internal compliance and safety teams to proactively manage risk. • Identify and implement emerging technologies, tools, and best practices to enhance materials and asset management capabilities. • Partner with clinical, compliance, lab operations, and facilities teams to support the introduction of new equipment, devices, and services. • Analyze operational data to identify trends, forecast needs, and inform strategic decisions. • Direct the coordination of equipment maintenance and management, including equipment calibration, replacement, and performance monitoring in coordination with the Facilities department. • Other duties as assigned What are we looking for? • Bachelor’s degree in a related field required. Master’s degree in Healthcare Administration, Logistics, or related discipline strongly preferred. • 10-15 years of progressive experience in materials and asset management in a healthcare or clinical operations environment. • Demonstrated success in leading strategic sourcing, inventory systems implementation, and vendor management. • History of building and maintaining strong vendor and supplier management, including experience negotiating contracts & rates and holding vendors accountable to service level agreements. • Understands supply chain logistics and has experience coordinating the movement and storage of goods. • Proficient at stakeholder analysis and management. • Ability to lead multiple improvement initiatives within ambiguity and competing priorities. • Proven ability to lead cross-functional initiatives and manage change in complex, matrixed environments. • Excellent communication, negotiation, and stakeholder engagement skills. • Ability to influence senior leaders and align diverse teams around common goals. • US work authorization • Someone who embodies being Oaky What does being Oaky look like? • Radiating positive energy • Assuming good intentions • Creating an unmatched patient experience • Driving clinical excellence • Taking ownership and delivering results • Being relentlessly determined Why Oak Street Health? Oak Street Health is on a mission to rebuild healthcare as it should be, providing personalized primary care for older adults on Medicare, with the goal of keeping patients healthy and living life to the fullest. Our innovative care model is centered right in our patient communities, and focused on the quality of care over volume of services. We are an organization on the move! With over 200+ locations and an ambitious growth trajectory, Oak Street Health is attracting and cultivating team members who embody Oaky values and passion for our mission. Oak Street Health Benefits: • Mission-focused career impacting change and measurably improving health outcomes for medicare patients • Paid vacation, sick time, and investment/retirement 401K match options • Health insurance, vision, and dental benefits • Opportunities for leadership development and continuing education stipends • New centers and flexible work environments • Opportunities for high levels of responsibility and rapid advancement Oak Street Health is an equal opportunity employer. We embrace diversity and encourage all interested readers to apply. Learn more at www.oakstreethealth.com/diversity-equity-and-inclusion-at-oak-street-health Pay Range The typical pay range for this role is: $100,000.00 - $231,540.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 01/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Assist in financial statement preparation, perform financial analytics, and support process improvements in financial reporting. | Bachelor's degree or equivalent, 1+ years of accounting or financial analysis experience, proficiency in Excel, and preferably experience with financial systems like Oracle or S4. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. • *Position Summary** Transformative role for accounting professionals looking for growth and progression opportunities in a large public Company. This role provides exposure to a vast spectrum of accounting areas, including financial statement preparation and review, technical accounting, financial analytics, controls, and process improvement through technology. This role provides extensive opportunity to work within a large team to transform its financial reporting process and work across the various company business units. Job responsibilities include the preparation of various statutory finance deliverables, including quarterly, annual and audited financial statements and related supplementary filings to the regulatory agencies. The candidate will perform various financial analytics on legal entities’ financial results to understand unexpected fluctuations and network with various business partners to understand the underlying drivers and future expectations for the entities. The candidate will have the opportunity to assist in the transformation of CVS Health’s financial reporting processes to an automated, stream-lined state. • *Required Qualifications** -1+ years of accounting, auditing, reporting and/or financial analysis experience. -1+ years of experience with Excel. • *Preferred Qualifications** - Experience with insurance companies. - Detail-oriented and possess strong communication skills. - Experience working with a team and collaborating. - Experience with Oracle and/or S4. • *Education** - Bachelor’s degree or equivalent experience required • *Anticipated Weekly Hours** 40 • *Time Type** Full time • *Pay Range** The typical pay range for this role is: $43,888.00 - $102,081.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. • *Great benefits for great people** We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: + **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** . + **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. + **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 01/17/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. • *Position Summary** Transformative role for accounting professionals looking for growth and progression opportunities in a large public Company. This role provides exposure to a vast spectrum of accounting areas, including financial statement preparation and review, technical accounting, financial analytics, controls, and process improvement through technology. This role provides extensive opportunity to work within a large team to transform its financial reporting process and work across the various company business units. Job responsibilities include the preparation of various statutory finance deliverables, including quarterly, annual and audited financial statements and related supplementary filings to the regulatory agencies. The candidate will perform various financial analytics on legal entities’ financial results to understand unexpected fluctuations and network with various business partners to understand the underlying drivers and future expectations for the entities. The candidate will have the opportunity to assist in the transformation of CVS Health’s financial reporting processes to an automated, stream-lined state. • *Required Qualifications** -1+ years of accounting, auditing, reporting and/or financial analysis experience. -1+ years of experience with Excel. • *Preferred Qualifications** - Experience with insurance companies. - Detail-oriented and possess strong communication skills. - Experience working with a team and collaborating. - Experience with Oracle and/or S4. • *Education** - Bachelor’s degree or equivalent experience required • *Anticipated Weekly Hours** 40 • *Time Type** Full time • *Pay Range** The typical pay range for this role is: $43,888.00 - $102,081.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. • *Great benefits for great people** We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: + **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** . + **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. + **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 01/17/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Support store management in daily operations, supervise staff, and ensure excellent customer service. | High school diploma or equivalent, strong communication and leadership skills, flexibility to work various shifts. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: Overall store management, supervision, and policy implementation Sales and inventory management Employee staffing, training, and development Financial management Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management Lead others and work effectively with store crews Supervise, assign and direct activities of the store’s crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with actions plans for operational and service improvement 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) Required Qualifications Deductive reasoning ability, advanced analytical skills and computer skills. Advanced communication skills, leadership, supervision, and influencing skill Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications Experience as a retail manager or supervisor Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $19.00 - $29.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/03/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.
Analyze healthcare data to support fraud detection and compliance reporting, develop data analyses, and communicate findings effectively. | Minimum of 3 years of healthcare data analysis experience, proficiency in SQL and Python, and project leadership skills. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. • *_**This is an individual contributor**_** • *_**This position can sit anywhere in the United States, but must work East Coast hours**_** • *Position Summary** We are seeking a highly analytical and detail-oriented Data Analyst to join our Special Investigation Unit within a leading health insurance organization. This is a full time role and is ideal for a data professional with strong coding skills in SQL and Python who can transform complex healthcare data into actionable insights to support fraud, waste, and abuse (FWA) detection and Medicaid regulatory & compliance reporting. This is an individual contributor role. Job responsibilities include: + Write robust, efficient code in SQL and Python to extract, manipulate, and analyze large healthcare datasets. + Design, develop, and maintain complex data analyses to support investigations of potential fraud, waste, and abuse in Medicaid claims and provider activity. + Prepare timely and accurate Medicaid regulatory & compliance reports in accordance with prescribed guidelines and standards. + Communicate messages based on data analyses, including preparing easy-to-understand visualizations and other related documents for diverse audiences + Collaborate with SIU investigators, Program Integrity Manager, and Compliance to understand business processes and translate them into actionable data requirements. + Develop and participate in presentation and consultation with business partners on data, capabilities and performance results + Identify data quality issues, perform root cause analysis, and recommend improvements to enhance reporting accuracy and data integrity. + Stay informed about changes in Medicaid policy, regulatory requirements, and FWA detection techniques to ensure ongoing compliance. • *Required Qualifications** + A minimum of 3 years of data interpretation and analysis experience, preferable in the health insurance or Medicaid program. + Ability to distill complex data into meaningful insights and present findings to non-technical audiences. + 2+ years experience interpreting medical claim data + Advanced experience in SQL & Python coding sourcing from a data warehouse + 3+ years of project leadership experience + Strong business as well as systems knowledge + Excellent problem-solving, critical thinking, and written communication skills + Advanced experience in Excel • *Preferred Qualifications** + Experience in healthcare fraud, waste and abuse + Knowledge of Medicaid healthcare claims adjudication (QNXT) & regulatory reporting + Experience with data visualization tools (e.g., Tableau, Power BI + Familiarity with Big Query & Jupyter Notebook • *Education** + Bachelor’s degree preferred or a combination of work experience and education. • *Anticipated Weekly Hours** 40 • *Time Type** Full time • *Pay Range** The typical pay range for this role is: $54,300.00 - $145,860.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. • *Great benefits for great people** We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: + **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** . + **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. + **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 01/17/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. • *_**This is an individual contributor**_** • *_**This position can sit anywhere in the United States, but must work East Coast hours**_** • *Position Summary** We are seeking a highly analytical and detail-oriented Data Analyst to join our Special Investigation Unit within a leading health insurance organization. This is a full time role and is ideal for a data professional with strong coding skills in SQL and Python who can transform complex healthcare data into actionable insights to support fraud, waste, and abuse (FWA) detection and Medicaid regulatory & compliance reporting. This is an individual contributor role. Job responsibilities include: + Write robust, efficient code in SQL and Python to extract, manipulate, and analyze large healthcare datasets. + Design, develop, and maintain complex data analyses to support investigations of potential fraud, waste, and abuse in Medicaid claims and provider activity. + Prepare timely and accurate Medicaid regulatory & compliance reports in accordance with prescribed guidelines and standards. + Communicate messages based on data analyses, including preparing easy-to-understand visualizations and other related documents for diverse audiences + Collaborate with SIU investigators, Program Integrity Manager, and Compliance to understand business processes and translate them into actionable data requirements. + Develop and participate in presentation and consultation with business partners on data, capabilities and performance results + Identify data quality issues, perform root cause analysis, and recommend improvements to enhance reporting accuracy and data integrity. + Stay informed about changes in Medicaid policy, regulatory requirements, and FWA detection techniques to ensure ongoing compliance. • *Required Qualifications** + A minimum of 3 years of data interpretation and analysis experience, preferable in the health insurance or Medicaid program. + Ability to distill complex data into meaningful insights and present findings to non-technical audiences. + 2+ years experience interpreting medical claim data + Advanced experience in SQL & Python coding sourcing from a data warehouse + 3+ years of project leadership experience + Strong business as well as systems knowledge + Excellent problem-solving, critical thinking, and written communication skills + Advanced experience in Excel • *Preferred Qualifications** + Experience in healthcare fraud, waste and abuse + Knowledge of Medicaid healthcare claims adjudication (QNXT) & regulatory reporting + Experience with data visualization tools (e.g., Tableau, Power BI + Familiarity with Big Query & Jupyter Notebook • *Education** + Bachelor’s degree preferred or a combination of work experience and education. • *Anticipated Weekly Hours** 40 • *Time Type** Full time • *Pay Range** The typical pay range for this role is: $54,300.00 - $145,860.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. • *Great benefits for great people** We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: + **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** . + **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. + **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 01/17/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. We are an equal opportunity and affirmative action employer. We do not discriminate in recruiting, hiring, promotion, or any other personnel action based on race, ethnicity, color, national origin, sex/gender, sexual orientation, gender identity or expression, religion, age, disability, protected veteran status, or any other characteristic protected by applicable federal, state, or local law.
Support store management in operations, customer service, and team supervision to enhance store performance. | High school diploma or equivalent; experience in retail management or supervision preferred; strong communication and analytical skills. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management Lead others and work effectively with store crews Supervise, assign and direct activities of the store’s crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with actions plans for operational and service improvement 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) Required Qualifications • Deductive reasoning ability, advanced analytical skills and computer skills. • Advanced communication skills, leadership, supervision, and influencing skill • Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications • Experience as a retail manager or supervisor Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $19.00 - $29.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 03/18/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
| At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary An Operations Supervisor is a key leader supporting the CVS Store Management team in planning and driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager onsite, the Operations Supervisor leads the store and supervisory staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: 1. Management • Work effectively with store management and store crews • Supervise the store’s crew through assigning, directing and following up of all activities • Effectively communicate information both to and from store management and crews 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture. (Greet, offer help, and thank) • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers Provide colleagues personalized customer service feedback and coaching (E.g., myImpact coaching; myCustomer feedback; personal observations) • Maintain customer/patient confidentiality 3. Merchandise/Presentation • Price merchandise • Stock shelves • Support the planning, execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise • Support the planning, execute the display and maintenance of off-shelf merchandise Required Qualifications • Deductive reasoning ability, analytical skills and computer skills. • Advanced communication skills, supervision, and influencing skills • Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications • Experience as a retail supervisor Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $16.50 - $24.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 03/18/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Manage digital media campaigns from planning to performance analysis, ensuring client satisfaction and revenue growth. | Requires 4+ years in digital marketing or account management, with skills in media strategy, analytics, and client engagement. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. CVS Media Exchange [CMX] is dedicated to driving measurable outcomes for our suppliers, merchants, stores, GMs, brand advertisers, and agencies. Our full-funnel ad solutions leverage CVS’s in-store and online data, extensive reach, and to provide measurable results for our clientele. With a range of flexible pricing and buying models, including self-service; these solutions help businesses build brand awareness, engage with CVS consumers, and convert CVS consumers to shoppers. The Strategic Account Manager is responsible for leading strategic coordination and performance oversight across digital media campaigns, ensuring seamless collaboration between internal teams and external suppliers. This individual manages the end-to-end campaign lifecycle—from kick-off through execution and wrap-up—driving precision in launch, optimization mid-flight, and delivery of actionable insights. The ideal candidate is a proactive partner with deep expertise in media strategy and supplier engagement, capable of identifying upsell opportunities and nurturing relationships to expand partnerships and generate incremental revenue for the business. Responsibilities include but not limited to: • Strategic Planning & Campaign Development • Develop annual brand and media strategies aligned with advertiser goals and growth objectives. • Create campaign strategies and audience targeting recommendations tailored to brand and product lines. • Build strategic supplier growth proposals based on a deep understanding of supplier business goals and marketing objectives. • Client & Supplier Engagement • Serve as the primary liaison for supplier communications, including feedback, approvals, and creative revisions. • Maintain strong relationships with clients, managing day-to-day business and identifying opportunities to drive incremental revenue. • Educate advertisers on performance metrics, insights, and optimization strategies to improve results. • Campaign Execution & Optimization • Lead campaign kick-offs, manage briefs, and confirm media planning details. • Oversee campaign performance in collaboration with internal teams. • Monitor campaign performance using KPIs and data-driven insights to optimize outcomes. • Reporting & Performance Analysis • Perform in-depth data analysis to deliver actionable insights and recommendations for short- and long-term media strategies. • Collaborate with Insights and Strategy team to ensure reporting accuracy. • Deliver campaign performance reports, conduct wrap-up calls, and finalize Campaign Performance Reviews (CPRs) • Cross-Functional Collaboration • Work closely with sales, merchandising, and internal teams to drive strong results and advertiser satisfaction. • Partner with campaign management, I&S, and billing teams to ensure seamless execution and accurate delivery. • Support monthly billing processes and maintain Salesforce updates for campaign tracking. Location: This role is hybrid and commutable to one of the following Corporate Hubs, which you must work in the office of 2 days a week (Tuesday - Wednesday): • Boston or Wellesley, MA • Woonsocket, RI • New York, NY – Soho office • Blue Bell, PA • Chicago, IL Required Qualifications: • 4+ years experience in account management, media planning, digital marketing, or retail media (CPG/retail preferred). Preferred Qualifications: • Proven ability to lead day-to-day client relationships and collaborate cross-functionally with internal teams to meet supplier needs. • Experience developing media plan recommendations aligned with advertiser goals and performance objectives. • Strong follow-through and accountability, ensuring seamless coordination across teams and timely execution of deliverables. • Familiarity with advertising analytics, data platforms, and DMP technologies, paired with strong analytical and problem-solving capabilities. • Resourceful and adaptable in navigating a large organization while thriving in a nimble, fast-moving environment. • A collaborative team player with a proactive mindset and a willingness to contribute as a key individual contributor. • Excellent written and verbal communication skills, including the ability to present clearly and effectively to internal stakeholders and external partners. • Confident in escalating and presenting key issues to leadership with clarity and strategic insight. • Strategic thinker with the ability to influence supplier investment and drive growth through CMX media solutions. Education Bachelor’s degree or equivalent (HS Diploma and 4 years of experience) required Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $66,330.00 - $159,120.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 01/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Coordinate and communicate all aspects of the utilization management program, applying critical thinking to ensure medical necessity and providing optimal care. | Over 3 years of clinical experience with an active RN license in Arizona. | A healthcare organization is seeking a Utilization Management Clinical Nurse Consultant to coordinate and communicate all aspects of the utilization management program. The ideal candidate will have over 3 years of clinical experience with an active RN license in Arizona. Responsibilities include applying critical thinking to ensure medical necessity and providing optimal care for members. This full-time position offers competitive pay and great benefits, including medical plans and a 401(k). #J-18808-Ljbffr
Support store management in daily operations, lead store team, and ensure excellent customer service. | High school diploma or equivalent, ability to work flexible hours, and retail management or supervisory experience preferred. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: Overall store management, supervision, and policy implementation Sales and inventory management Employee staffing, training, and development Financial management Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management Lead others and work effectively with store crews Supervise, assign and direct activities of the store’s crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with actions plans for operational and service improvement 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) Required Qualifications Deductive reasoning ability, advanced analytical skills and computer skills. Advanced communication skills, leadership, supervision, and influencing skill Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications Experience as a retail manager or supervisor Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $20.15 - $34.15 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 03/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.
Assist customers with benefits and claims, resolve inquiries, and document interactions to ensure high customer satisfaction. | High school diploma or equivalent, 6+ months customer service experience, basic computer skills, and residence in the Eastern Standard Time Zone. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary: We are seeking a compassionate, customer-obsessed Customer Service Representative to care for our customers. Our customers include members of our benefit plans, employers that offer benefits, doctors, hospitals, and other providers of healthcare. In this role, you will create connections with our customers by helping with their benefits and claims to improve their health and well-being. You will be responsible for educating customers about their benefits and claims while resolving issues and directing them to helpful resources. This position requires adaptability and empathy, as you will be handling a variety of inquiries and ensuring customer satisfaction through kind and respectful interactions. As the face of our company, you will care for our customers by researching issues, documenting outcomes, resolving inquiries and delivering a high level of customer satisfaction. Your ability to listen and respond to customer needs is crucial in inspiring trust and loyalty. Key Responsibilities: • Actively listen and be an advocate for customers, understand their needs and provide guidance and support • Resolve customer inquiries and issues efficiently while documenting all interactions. • Educate customers about available resources and assist them in navigating their options. • Anticipate customer needs and provide proactive solutions to enhance satisfaction. • Collaborate with team members and other departments to address service issues and improve outcomes. • Document all customer correspondence and maintain confidential records of patient information. • Follow policies, procedures, and the CVS/Aetna Code of Conduct. Your performance will be measured by: • Customer satisfaction with the service you provide. • Demonstrating CVS/Aetna’s “Heart at Work” behaviors including Putting People First, Joining Forces, and Inspiring Trust. • Your ability to resolve customer issues the first time they call. • Quality and accuracy of interactions with customers. • Reporting to work and adhering to your assigned schedule. Our Leadership and Welcome Teams will help you succeed by providing: • New colleague orientation to learn about our company and your role. • Engaging and comprehensive training ranging from 4 to 18 weeks depending on the customers supported. • A supportive and inclusive culture that will allow for continuous learning and growth. • Ongoing coaching and mentoring support. • Equipment and resources needed to complete assigned work. Key Competencies and Behavioral Requirements: • Demonstrated empathy and effective communication skills. • Respectful and kind demeanor in all communications while being an advocate for our customers • Strong problem-solving and decision-making abilities. • Ability to manage multiple resources and tasks in a fast-paced environment. Required Qualifications: • 6+ months of customer service experience • Basic computer skills • Must reside in the Eastern Standard Time Zone. Preferred Qualifications: • 1+ years of customer service experience in a contact center environment, which may include calls, chats or email correspondence depending on role • 1+ years of claims, provider, dental, medical or other related healthcare experience • Microsoft office experience preferred Education: High School Diploma, GED, or equivalent experience. You must have: • High-speed internet access with adherence to workplace model and potential telework agreements. • Willingness to work specific hours, with flexibility This position pays $18.50/hour. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $17.00 - $28.46 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits This job does not have an application deadline, as CVS Health accepts applications on an ongoing basis. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Supervising store staff, ensuring store operations run smoothly, and providing excellent customer service. | High school diploma or equivalent, supervisory experience preferred, strong communication and analytical skills, flexible schedule. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for ensuring the completion of all opening and closing procedures. Essential Functions: 1. Management • Work effectively with store management and store crews • Supervise the store’s crew through assigning, directing and following up of all activities • Effectively communicate information both to and from store management and crews 2. Customer Service • Assist customers with their questions, problems and complaints • Promote CVS customer service culture. (Greet, offer help, and thank) • Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers • Maintain customer/patient confidentiality 3. Merchandise/Presentation • Price merchandise • Stock shelves • Execute the displays, sign and inventory of weekly, promotional, and seasonal merchandise • Execute the display and maintenance of off-shelf merchandise • Reset departments following POGs Required Qualifications • Deductive reasoning ability, analytical skills and computer skills. • Advanced communication skills and supervision skills • Ability to work a flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications • Experience as a retail supervisor Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 25 Time Type Part time Pay Range The typical pay range for this role is: $16.00 - $23.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 03/29/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Lead and develop a pharmacy team to provide exceptional patient care, ensure compliance, and support operational excellence. | Active Pharmacist License, 1-2 years of pharmacy experience, ability to manage pharmacy operations and team. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Job Purpose and Summary: At CVS Health, we are focused on transforming health care for our customers and making our company a great place to work. We help people navigate the health care system – and their personal health care – by improving access, lowering costs and being a trusted partner for every meaningful moment of health. Within our Retail locations, we bring this promise to life with heart every day. Our Pharmacy Managers play a critical role in cultivating a culture of excellence in their respective pharmacy by acting as a role model for all, demonstrating genuine care, and setting the bar for their pharmacy team. As a Pharmacy Manager, you will lead and develop a pharmacy team that provides exceptional patient care by promoting best practices and leading through change while identifying and addressing performance opportunities. Pharmacy Managers support novel program awareness, onboard newly hired pharmacy team members, and recognize colleagues for their success. The Pharmacy Manager consistently exhibits best practices when working the bench, including quarterbacking the team, providing patients with meaningful counseling, and abiding by all legal and regulatory guidelines, amongst other required activities. The Pharmacy Manager is responsible for direct and effective management of their pharmacy team, including but not limited to: • Living our purpose by helping to manage and improve patient health through safe and appropriate dispensing, counseling, and immunizing practices • Overseeing the pharmacy team during bench shifts, including strengthening pharmacy performance measures through effective coaching and consistent follow-up of pharmacy team members • Supporting safe and accurate prescription fulfillment by following—and directing the pharmacy team to follow—pharmacy workflow procedures and utilizing the safety guardrails at every workstation • Contributing to positive patient experiences by showing empathy and genuine care, and coaching the pharmacy team to do the same: demonstrating compassionate care, collaborating with the patient’s total healthcare team, and proactively resolving insurance and/or medication issues • Proactively offering and delivering immunizations to keep patients healthy; identifying, engaging, and supporting Pharmacy Technicians to learn to immunize • Supporting the effective management of pharmacy inventory by following—and coaching the pharmacy team to follow—all inventory best practices, with a special focus on protecting cold chain products for our patients and our business • Conducting new Technician and Pharmacist onboarding for the store and district, including training on CVS workflow, and ensuring all trainees are on-track for timely completion of required training and/or licensure • Ensuring pharmacy operations are fully compliant with state Board of Pharmacy regulations at all times; escalating issues or concerns to the Rx DL for additional support if/as needed • Partnering with the Store Manager to maintain a healthy talent pipeline of cross-trained colleagues willing to work in the pharmacy, and ensuring that cross-trained colleagues are on-track for timely completion of all required training for licensure • Overseeing Staff Pharmacists and District Support Pharmacists (DPSs) (where applicable), managing performance through direct observation, peer and team feedback, and/or validation of results; delivering annual performance reviews and closing gaps as needed • Remaining flexible for both scheduling and business needs, while contributing to a safe, inclusive, and engaging team dynamic; writing or appropriately delegating and overseeing the writing of the pharmacy schedule • Regularly reviewing business reporting for operational insights and developing action plans to close gaps, including but not limited to workflow, service, patient care, and compliance • Establishing a culture of safety, empowerment, and inclusion so the pharmacy team feels valued; building psychological safety by opening the door for feedback and taking relevant action • Maintaining relevant clinical and technical skills for the job as the industry evolves (including but not limited to company-required trainings and CMEs); actively seeking opportunities to expand knowledge to better support patients • Supporting access to care and helping to improve patient outcomes through pharmacist delivered clinical care such as testing and prescribing services (e.g., COVID/Flu, Hormonal Contraception, etc.) where permissible; empowers the pharmacy team to provide holistic care at every step in the patient care journey • Understanding and complying with all relevant federal and state laws, regulations, professional standards, and ethical principles; complying with CVS Health policies and procedures to help support patient safety and complying with controlled substance dispensing and recordkeeping, to protect patient privacy and security, and to maintain a safe and inclusive workplace for our colleagues Required Qualifications: • Active Pharmacist License in the state where the Store is located • Active National Provider Identifier (NPI) • Not on the DEA Excluded Parties list • 1-2 years of experience as a Pharmacist Essential Functions: • Regular and predictable attendance, including nights and weekends • Ability to complete required training within designated timeframe • Attention and Focus: • Ability to concentrate on a task over a period of time • Ability to pivot quickly from one task to another to meet patient and business needs • Ability to confirm prescription information and label accuracy, ensuring patient safety • Customer Service and Team Orientation: • Actively look for ways to help people, and do so in a friendly manner • Notice and understand patients’ reactions, and respond appropriately • Communication Skills: • Use and understand verbal and written communication to interact with patients and colleagues • Utilize active listening by giving full attention to what others are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times • Mathematical Reasoning: • Ability to use math to solve a problem, such as determining the total number of tablets to dispense, day’s supply, and/or number of full bottles and additional bottles needed to fill a prescription • Problem Resolution: • Identifying challenging patient or colleague interactions and choosing the best course of action when faced multiple options • Physical Demands: • Be mobile and remain upright for extended periods of time • Lift, scan, and bag items • Reach overhead; stretch or reach out with the body, arms, and/or legs to grasp items • Move fingers repetitively; picking, pinching, typing, or otherwise working primarily with fingers rather than whole hand or arm • Extend hand(s) and arm(s) multiple directions to place, move, or lift items • Control precision; quickly adjust machines to exact positions • Stoop to a considerable degree, requiring full use of the lower extremities and back muscles to move items between low and high positions, including bending spine at the waist • Close visual acuity to perform activities such as: transcribing, viewing a computer terminal, reading, visual inspection involving small parts • Occasionally lift of up to 20 lbs. and/or exert up to 20 lbs. of force; Frequently lift of up to 10 lbs. and/or exert up to 10 lbs. of force; Consistently lift and/or exert a negligible amount of force to move objects. • Express or exchange ideas by means of spoken word where detailed or important spoken instructions must be conveyed accurately • Have the ability to receive detailed information through oral communication • Team Management and Leadership • Lead by example and set a positive tone for the team • Delegate tasks, empower team members, and foster a collaborative work environment • Motivate and inspire team members to adhere to standards and achieve high performance • Apply problem-solving skills to address challenges and find innovative solutions • Adaptability and accountability to navigate changing circumstances and take ownership • Coach, reinforce, encourage, provide feedback to, discipline, and/or terminate pharmacy team members • Any additional tasks as directed by Supervisor or Manager Preferred Qualifications: • Completion of the CVS Pharmacy Manager Emerging Leader (PM-EL) program • 3-5 years of related work experience in a pharmacy, retail, medical, or customer service setting • Ability to work in the home store, and across the market in other locations, to meet business need Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $70.00 - $91.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 02/02/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Support strategic initiatives, develop analysis and presentations, influence senior stakeholders, and manage complex projects within CVS Health. | 10+ years of experience in management consulting, corporate development, or related fields; expertise in strategic analysis, storytelling, and working in ambiguous environments. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary Calling all experienced Healthcare, PBM or Pharmacy Consultants looking for a rewarding career, while also enjoying work, life, balance. Come join our team as we lead the industry in Healthcare! The Enterprise Strategy team is responsible for helping steward the development of the company’s long-term strategy and associated priorities, connecting each business unit to those priorities, exploring white space opportunities for growth, and connecting the dots across businesses to accelerate existing revenue streams. Our team has a unique opportunity to sit on the cutting edge of CVS Health’s future aspirations and enable our future strategy, specifically in pharmacy. We connect business units to our priorities, both accelerating existing revenue streams and exploring net new areas of growth. The Lead Director, Enterprise Strategy will play a pivotal role to supporting new growth initiatives and enabling execution of key strategic priorities. You will operate within a nimble team dedicated to top priority strategic initiatives with executive leadership visibility. You will closely partner with business stakeholders across our core pharmacy businesses. This role requires comfort in working with ambiguity, as our team strives to create simplicity within complex, cross-functional strategic challenges. You will utilize market insights alongside CVS-focused expertise to help chart the path forward for a vertically integrated health care company. The Enterprise Strategy team is looking for a dynamic and creative team member who is passionate about driving change across the healthcare industry and improving health outcomes. This role is a great fit for an out-of-the-box thinker who is intellectually curious, self-motivated, entrepreneurial, adaptable, and high-energy who can easily function in a demanding, rapidly evolving business and organizational environment. This role is an excellent opportunity for mentorship and personal development from a senior team of highly experienced industry experts. Required Qualifications 10+ years of experience in a dynamic, fast-moving profession; related experience within management consulting, corporate development, financial analysis, public policy, product development, mergers and acquisitions, or similar role(s) Expertise in storyboarding and logically framing presentations, both in written deliverables and in facilitating live discussions Executive presence: demonstrated ability to actively listen, empathize, and communicate effectively Comfort in ambiguity; demonstrated ability to simplify complex problems and concepts Comfort working in a matrixed environment and in managing competing priorities; demonstrated ability to juggle concurrent projects and prioritize effectively Ability to “manage up”, influencing internal and external partners, often more senior in job title Preferred Qualifications Working knowledge of payor, provider, and product segments of the healthcare and pharmacy industry Growth mindset and commitment to deepening expertise across the healthcare industry Demonstrated ability developing analysis, presentations, and supporting material to successfully implement strategy or change management initiatives Experience building and evaluating financial models Education BA/BS degree required MBA preferred Pay Range The typical pay range for this role is: $100,000.00 - $231,540.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 01/11/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.
Designs, develops, and implements digital solutions including microservices, APIs, and cloud-native applications, collaborating across teams to ensure scalable and maintainable systems. | Requires 5-7 years in software engineering with skills in .NET, C#, SQL Server, GIT, and experience with Angular, REST APIs, and containerization, which are not reflected in your current skill set. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary: Designs, develops, and implements digital solutions and systems by applying advanced technical expertise to architect and code software applications, conduct system testing and debugging, collaborate with cross-functional teams, and contribute to the overall technical direction and innovation of digital engineering projects. • * A brief Overview ** Designs, develops, and implements digital solutions and systems by applying advanced technical expertise to architect and code software applications, conduct system testing and debugging, collaborate with cross-functional teams, and contribute to the overall technical direction and innovation of digital engineering projects. What you will do Designs and defines the technical architecture and infrastructure required for digital solutions. Writes code, develops software components, and implements complex functionalities according to project requirements. Develop and maintain microservices using modern cloud-native frameworks and tools. Implement secure, scalable APIs and backend services in a HIPAA-regulated environment. Collaborate with DevOps to support CI/CD pipelines, infrastructure-as-code, and observability Collaborates with other members of the development team and stakeholders to make high-level architectural decisions, proposes design patterns, and ensures scalability, performance, and maintainability of digital solutions. Leverages advanced programming skills to design and implement complex features, optimize performance, and ensure code efficiency. Integrates various software components or systems, ensuring seamless communication and interoperability between different parts of the digital solution. Writes and executes comprehensive test cases, conducts code reviews, performs debugging, and troubleshoots issues to ensure the reliability, stability, and high quality of digital solutions. Participates in agile or other development methodologies, attends meetings, contributes to project planning, and helps drive the progress and success of digital projects. Explores new tools, frameworks, and techniques to improve digital solutions and drive innovation within the development team. Creates and maintains technical documentation, including system designs, architecture diagrams, code documentation, and other relevant documentation while sharing their knowledge and expertise with team members, ensuring effective knowledge transfer and collaboration. Required Qualifications: • You will need Minimum Requirements 5-7 years work experience in Software Engineering using .NET Framework, C#, SQL Server, GIT • Adept at problem solving and decision making skills • Adept at collaboration and teamwork • Adept at growth mindset (agility and developing yourself and others) skills • Adept at execution and delivery (planning, delivering, and supporting) skills Required Technical Skills: • .NET Framework, C#, SQL Server, GIT • XML, JSON, HTML, CSS, or JavaScript • Frameworks: Angular and Bootstrap • REST, SOAP, or Web Service APIs • Python, Node.js, Go, Java • Experience with containerization (Docker, Kubernetes) and hyperscalers, as well as serverless platforms. • Familiarity with microservices, RESTful APIs, and event-driven architecture. • JIRA, Rally, and SQL • Deployment of enterprise web applications • End-to-end accountability for the architecture, design, and delivery of scalable, enterprise-grade web applications, APIs, and service-oriented components. • Development of data-driven reporting solutions supporting strategic business insights and decision-making. • Direct development teams, establish code standards, conduct design and code reviews, and perform technical feasibility assessments to ensure alignment with enterprise architecture and business goals; and Strategic leadership across the SDLC, including business requirements analysis, architectural planning, effort estimation, and solution design. Preferred Qualifications: • Healthcare/Medicare/Stars experience and GCP/Azure/AWS experience. Gen AI preferred • Exposure to CDPs, data lakes, or real-time analytics pipelines Education: Master’s degree (or foreign equivalent) in Computer Science, Computer Engineering, Information Technology, Engineering, or a related field and two (2) years of experience in the job offered or related occupation. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $83,430.00 - $222,480.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 01/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Oversees service center management functions, forecasts staffing needs, and develops performance reports. | Requires 3-5 years of experience, knowledge of workforce management, business intelligence, and problem-solving skills. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. A Brief Overview Maintains oversight of multiple Service Center management functions. Responsible for the efficiency/quality of monitoring volumes. Conducts arrival pattern forecasting activities and forecasts scheduling, hiring and headcount needs. What you will do Assists with establishing and implementing results-based programs and innovative initiatives for the Workforce Management area, under general supervision. • Applies in-depth knowledge of the Workforce Management field to offer feedback for decisions and innovation strategies that enhance organizational growth and visibility. • Calculates work arrivals to plan for the staff needed to achieve optimized schedules across multiple lines of business while prioritizing multiple business needs. • Utilizes reports, communicates strategic capacity planning and coordinates with the customer for multiple service centers. • Develops and monitors performance reports and service performance trends for multiple service areas for an overall line of business against the plan. • Coaches performance of staff members according to established standards. • Coaches more junior colleagues in techniques, processes, and responsibilities. For this role you will need Minimum Requirements • Working knowledge of execution and delivery (planning, delivering, and supporting) skills • Working knowledge of business intelligence • Working knowledge of problem solving and decision making skills • Adept at collaboration and teamwork • Adept at growth mindset (agility and developing yourself and others) skills • 3-5 years work experience Education Bachelor's degree preferred/specialized training/relevant professional qualification. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $46,988.00 - $102,000.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 12/31/2025 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
Assist in financial statement preparation, perform financial analytics, and support process transformation in financial reporting. | Requires 1+ years of accounting or financial analysis experience, proficiency in Excel, and a bachelor's degree. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary Transformative role for accounting professionals looking for growth and progression opportunities in a large public Company. This role provides exposure to a vast spectrum of accounting areas, including financial statement preparation and review, technical accounting, financial analytics, controls, and process improvement through technology. This role provides extensive opportunity to work within a large team to transform its financial reporting process and work across the various company business units. Job responsibilities include the preparation of various statutory finance deliverables, including quarterly, annual and audited financial statements and related supplementary filings to the regulatory agencies. The candidate will perform various financial analytics on legal entities’ financial results to understand unexpected fluctuations and network with various business partners to understand the underlying drivers and future expectations for the entities. The candidate will have the opportunity to assist in the transformation of CVS Health’s financial reporting processes to an automated, stream-lined state. Required Qualifications -1+ years of accounting, auditing, reporting and/or financial analysis experience. -1+ years of experience with Excel. Preferred Qualifications - Experience with insurance companies. - Detail-oriented and possess strong communication skills. - Experience working with a team and collaborating. - Experience with Oracle and/or S4. Education - Bachelor’s degree or equivalent experience required Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $43,888.00 - $102,081.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 01/17/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
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