CVS Health

CVS Health

20 open positions available

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2 employment types
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CVS Health

Senior Manager – Client Operations

CVS HealthAnywhereFull-time
View Job
Compensation$200K - 250K a year

Lead a team bridging client needs with enterprise technology solutions, ensuring operational excellence and driving innovation. | Requires over 7 years in IT or related fields with leadership, client management, and project experience, which do not match your background. | Job Description: • Lead a high-performing team that bridges client needs with enterprise technology solutions • Ensure operational excellence across all Lines of Business—Commercial, Medicare, Medicaid, and affiliated clients • Act as a strategic liaison between Technology, Account Management, and Product teams • Serve as the voice of the client, championing their needs internally while driving innovation, issue resolution, and service delivery • Impact member satisfaction, client retention, and successful execution of complex digital initiatives • Use management and organizational skills to lead various efforts for the client team. Requirements: • 7+ years of professional experience, demonstrating increasing leadership responsibility with roles in IT, Production Support, Account Management, Engineering, Consulting, or similar experience • 6+ years working in a client-facing leadership role, supporting custom interactions and client management • 5+ years of experience building a network of connections across multiple functions/silos in a complex matrixed environment for navigating internally to meet the client's needs • 5+ years defining and documenting custom IT solutions • 5+ years of project/portfolio management or SDLC, preferably in IT • 4+ years of digital technology project management experience • 4+ years leading multiple cross-functional teams in a fast-paced, complex working environment while demonstrating a high level of independent judgment and proactivity • 4+ years of demonstrated success in driving change in a large, cross-functional organization • Willingness and ability to travel up to 30% for client support, as well as to provide occasional after-hours support for client implementations validation and incident management as needed. Benefits: • Affordable medical plan options • 401(k) plan (including matching company contributions) • Employee stock purchase plan • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching • Paid time off • Flexible work schedules • Family leave • Dependent care resources • Colleague assistance programs • Tuition assistance • Retiree medical access and many other benefits depending on eligibility.

Client Relationship Management
Project/Portfolio Management
Cross-Functional Team Leadership
Verified Source
Posted 4 days ago
CVS Health

Lead Director, Corporate Compliance

CVS HealthAnywhereFull-time
View Job
Compensation$100K - 232K a year

Oversee and support market conduct exams, coordinate with regulators, and ensure compliance across the organization. | Requires 10+ years in compliance, regulatory, or legal roles with healthcare experience, leadership skills, and ability to influence at all levels. | We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary We’re seeking a Lead Director to join the Corporate Compliance Market Conduct Exam team. In this role, you’ll oversee and support market conduct exams from state regulators, working closely with internal teams to gather information, prepare responses, and ensure the company meets all regulatory expectations. Key Responsibilities Leadership & Strategy • Lead planning and execution of compliance initiatives. • Implement policies and processes that support strong compliance practices. • Manage team operations, including budget, staffing, and performance. • Drive improvements in systems, reporting, and automation related to exam work. Market Conduct Exam Management • Coordinate market conduct exams across business areas and with Legal. • Serve as the main point of contact for state regulators and third‑party auditors. • Ensure accurate, timely collection and delivery of exam materials. • Oversee responses to exam findings and corrective action plans. • Maintain strong documentation of all exam-related work. Risk & Compliance Oversight • Advise on compliance standards to reduce regulatory risk. • Partner with a variety of Aetna business areas and other internal teams including Legal to coordinate market conduct exams. • Develop and maintain risk assessments, auditing, and monitoring processes. • Guide cross‑functional partners in responding to regulatory requests. • Communicate compliance expectations and drive ethical decision-making across the organization. Required Qualifications • 10+ years in Compliance, Regulatory, Legal, or Market Conduct Exam roles including experience with Health Care Benefits. • Strong analytical, verbal, and written communication skills. • Proven experience leading cross-functional teams and projects. • Ability to influence decisions across all organizational levels. • Skilled at escalating risks appropriately. Preferred Qualifications • Experience in auditing or market conduct exams within healthcare, managed care, or PBM. • Experience as a state market conduct examiner. • Background in project management and developing audit or corrective action plans. • Experience working directly with regulators or auditors. • Law degree (JD). Education • Bachelor’s degree OR equivalent experience. Pay Range The typical pay range for this role is: $100,000.00 - $231,540.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 03/02/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Regulatory Compliance
Healthcare Industry Knowledge
Leadership & Team Management
Verified Source
Posted 5 days ago
CVS Health

Case Manager, Registered Nurse - Field IL (Cook County)

CVS HealthAnywhereFull-time
View Job
Compensation$67K - 143K a year

Coordinate and facilitate healthcare case management activities, including assessment, planning, and communication with stakeholders. | Active Illinois RN license, 3-5 years clinical experience, 2-3 years case management or home health care coordination experience, and ability to travel up to 75%. | We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Location: This role will be work at home with 50-75% travel within Cook County, IL and surrounding area. Candidates must live in or near: Elk Grove Village, Des Plaines, Park Ridge, Bensenville, Carol Stream, Hanover Park, Itasca. Medinah, Schaumburg, Hoffman Estates, Wooddale Norwood Park, Edison Park. Schedule: Standard business hours Monday-Friday 8:00am-5:00pm CST. Position Summary Our Case Managers use a collaborative process of assessment, planning, facilitation, care coordination, evaluation, and advocacy for options and services to meet an individual’s and family’s comprehensive health needs through communication and available resources to promote quality, cost effective outcomes. Mission Facilitate the delivery of appropriate benefits and/or healthcare information which determines eligibility for benefits while promoting wellness activities. Develops, implements, and supports Health Strategies, tactics, policies and programs that ensure the delivery of benefits and to establish overall member wellness and successful and timely return to work. Services and strategies, policies and programs are comprised of network management, clinical coverage, and policies. Program Overview Help us elevate our patient care to a whole new level! Join our Aetna team as an industry leader in serving dual eligible populations by utilizing best-in-class operating and clinical models. You can have life-changing impact on our members who are enrolled in Medicare and Medicaid and present with a wide range of complex health and social challenges. With compassionate attention and excellent communication, we collaborate with members, providers, and community organizations to address the full continuum of our members’ health care and social determinant needs. Join us in this exciting opportunity as we grow and expand to change lives in new markets across the country. Fundamental Components & Physical Requirements • Acts as a liaison with member/client /family, employer, provider(s), insurance companies, and healthcare personnel as appropriate. • Implements and coordinates all case management activities relating to catastrophic cases and chronically ill members/clients across the continuum of care that can include consultant referrals, home care visits, the use of community resources, and alternative levels of care. • Interacts with members/clients telephonically or in person. May be required to meet with members/clients in their homes, worksites, or physician’s office to provide ongoing case management services. • Assesses and analyzes injured, acute, or chronically ill members/clients medical and/or vocational status; develops a plan of care to facilitate the member/client’s appropriate condition management to optimize wellness and medical outcomes, aid timely return to work or optimal functioning, and determination of eligibility for benefits as appropriate. • Communicates with member/client and other stakeholders as appropriate (e.g., medical providers, attorneys, employers and insurance carriers) telephonically or in person. • Prepares all required documentation of case work activities as appropriate. • Interacts and consults with internal multidisciplinary team as indicated to help member/client maximize best health outcomes. • May make outreach to treating physician or specialists concerning course of care and treatment as appropriate. • Provides educational and prevention information for best medical outcomes. • Applies all laws and regulations that apply to the provision of rehabilitation services; applies all special instructions required by individual insurance carriers and referral sources. • Conducts an evaluation of members/clients’ needs and benefit plan eligibility and facilitates integrative functions using clinical tools and information/data. • Utilizes case management processes in compliance with regulatory and company policies and procedures. • Facilitates appropriate condition management, optimize overall wellness and medical outcomes, appropriate and timely return to baseline, and optimal function or return to work. • Develops a proactive course of action to address issues presented to enhance the short and long-term outcomes, as well as opportunities to enhance a member’s/client’s overall wellness through integration. • Monitors member/client progress toward desired outcomes through assessment and evaluation. Required Qualifications • Active and unrestricted Registered Nurse License in Illinois. • Minimum 3-5 years clinical practical experience preference required. • Minimum 2-3 years CM, discharge planning and/or home health care coordination experience. • Must possess reliable transportation and be willing and able to travel up to 75% of the time. Mileage is reimbursed per our company expense reimbursement policy. • Candidates must live in or near: Elk Grove Village, Des Plaines, Park Ridge, Bensenville, Carol Stream, Hanover Park, Itasca. Medinah, Schaumburg, Hoffman Estates, Wooddale Norwood Park, Edison Park. Preferred Qualifications • Certified Case Manager is preferred. • Confidence working at home/independent thinker, using tools to collaborate and connect with teams virtually. • Excellent analytical and problem-solving skills. • Effective communications, organizational, and interpersonal skills. • Ability to work independently. • Proficiency with standard corporate software applications, including MS Word, Excel, Outlook and PowerPoint, as well as some special proprietary applications. • Efficient and Effective computer skills including navigating multiple systems and keyboarding. Education • Associates Required, Bachelor's preferred Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $66,575.00 - $142,576.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 03/28/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Healthcare Data Warehousing
ETL Pipelines
Power BI
Verified Source
Posted 5 days ago
CVS Health

Store Associate

CVS HealthPickens, SCPart-time
View Job
Compensation$31K - 37K a year

Assist customers, operate cash register, restock shelves, support store operations, and provide customer support across departments. | High school diploma or equivalent, at least 16 years old, physical ability to perform store duties, previous retail or customer service experience preferred. | We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we’re shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person’s unique healthcare needs. Join our team of thousands as we positively impact millions…one customer at a time. The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others. Essential Functions: • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager • Supporting opening and closing store activities, when needed • Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools • Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development • Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health Required Qualifications • At least 16 years of age Physical Requirements: • Remaining upright on the feet, particularly for sustained periods of time • Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting • Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details Preferred Qualifications • Previous experience in a retail or customer service setting Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 20 Time Type Part time Pay Range The typical pay range for this role is: $15.00 - $18.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/03/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Customer service
Sales
Communication skills
Verified Source
Posted 5 days ago
CVS Health

Store Associate

CVS HealthGreenville, SCPart-time
View Job
Compensation$31K - 37K a year

Providing customer service, cashier duties, restocking, supporting store activities, and assisting pharmacy staff. | High school diploma or equivalent, at least 16 years old, retail or customer service experience preferred. | We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we’re shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person’s unique healthcare needs. Join our team of thousands as we positively impact millions…one customer at a time. The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others. Essential Functions: • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager • Supporting opening and closing store activities, when needed • Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools • Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development • Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health • * Required Qualifications • At least 16 years of age Physical Requirements: • Remaining upright on the feet, particularly for sustained periods of time • Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting • Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details Preferred Qualifications • Previous experience in a retail or customer service setting Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 29 Time Type Part time Pay Range The typical pay range for this role is: $15.00 - $18.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/06/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Customer Service
Communication Skills
Sales
Verified Source
Posted 5 days ago
CVS Health

Store Associate

CVS HealthHonea Path, SCPart-time
View Job
Compensation$31K - 37K a year

Providing customer service, cashier duties, inventory management, supporting store activities, and assisting pharmacy staff. | High school diploma or equivalent, at least 16 years old, physical ability to perform job duties, previous retail or customer service experience preferred. | We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we’re shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person’s unique healthcare needs. Join our team of thousands as we positively impact millions…one customer at a time. The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others. Essential Functions: • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager • Supporting opening and closing store activities, when needed • Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools • Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development • Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health • * Required Qualifications • At least 16 years of age Physical Requirements: • Remaining upright on the feet, particularly for sustained periods of time • Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting • Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details Preferred Qualifications • Previous experience in a retail or customer service setting Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 10 Time Type Part time Pay Range The typical pay range for this role is: $15.00 - $18.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/10/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Customer service
Communication skills
Sales
Verified Source
Posted 7 days ago
CVS Health

Finance Operations Manager IC, Manufacturer Rebate

CVS HealthAnywhereFull-time
View Job
Compensation$60K - 146K a year

Lead training and coaching of research analysts, manage contract setups and research results, and collaborate across teams to support formulary finance operations. | 5+ years work experience, 2+ years PBM or contract/data analysis experience, team leadership, and strong communication skills. | We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.Position SummaryThe Manager Formulary Finance Operations is the subject matter expert on all research processes and systems, and is responsible for the thorough onboarding and training of all research analysts. Day-to-day tasks include leading one-on-one training for new hires, providing ongoing coaching and feedback to all team members, reviewing and approving contract setups, research results, and exceptions in the FRS application, overseeing the implementation processes of utilization management and rebate utility clients, collaborating with internal teams to ensure proper contract interpretation and administration, supporting management to resolve issues and complete ad hoc requests and analysis, and managing the execution of new initiatives and process improvements.This position works closely with key personnel and leaders from many areas across the CVS Health organization. A successful candidate will have the following skills:Excellent oral and written communication skills and data presentation skills.The ability to inspire, develop, mentor, and engage a large and diverse team.The ability to establish and maintain collaborative relationships across functional units and able to handle multiple projects and deadlines.Appropriately pivot priorities based on business needs.Required Qualifications5+ years of work experience2+ years of PBM experience or contract experience or Data Analysis experiencePreferred QualificationsTeam leadership experience.Pharmaceutical industry, drug products, and manufacturer rebate contracts experience.CVS Caremark Benefit Design and Formulary experience with prescription claims adjudication and the RxClaim platform.Microsoft Excel, with the ability to work with large data sets.This role is work at home flexible. It can be based remotely in the U.S. or near one of the campuses mentioned below. If you are commutable to one of the following Corporate Hubs, you must work in the office 2 or more days a week:IL-NorthbrookTX-IrvingCT-HartfordAZ-ScottsdaleRI-CumberlandEducationBachelor's Degree OR equivalent experienceAnticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$60,300.00 - $145,860.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.For more information, visit https://jobs.cvshealth.com/us/en/benefitsWe anticipate the application window for this opening will close on: 02/19/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Technical Troubleshooting
Data Analysis
Team Leadership
Verified Source
Posted 7 days ago
CVS Health

Store Associate

CVS HealthPelzer, SCPart-time
View Job
Compensation$31K - 37K a year

Assist customers, handle transactions, restock shelves, support store operations, and provide customer support. | High school diploma or equivalent, at least 16 years old, previous retail or customer service experience preferred. | We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we’re shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person’s unique healthcare needs. Join our team of thousands as we positively impact millions…one customer at a time. The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others. Essential Functions: • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager • Supporting opening and closing store activities, when needed • Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools • Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development • Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health • * Required Qualifications • At least 16 years of age Physical Requirements: • Remaining upright on the feet, particularly for sustained periods of time • Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting • Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details Preferred Qualifications • Previous experience in a retail or customer service setting Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 15 Time Type Part time Pay Range The typical pay range for this role is: $15.00 - $18.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/10/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Customer Service
Communication Skills
Sales
Verified Source
Posted 7 days ago
CVS Health

Operations Manager

CVS HealthBrentwood, TNFull-time
View Job
Compensation$18K - 28K a year

Support store management in daily operations, customer service, and team supervision. | High school diploma or equivalent, with preferred retail management experience, and strong communication and analytical skills. | We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management Lead others and work effectively with store crews Supervise, assign and direct activities of the store’s crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with actions plans for operational and service improvement 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) Required Qualifications • Deductive reasoning ability, advanced analytical skills and computer skills. • Advanced communication skills, leadership, supervision, and influencing skill • Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications • Experience as a retail manager or supervisor Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.00 - $28.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/13/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Leadership
Customer Service
Operational Management
Verified Source
Posted 7 days ago
CVS Health

Executive Director, Agentic AI

CVS HealthAnywhereFull-time
View Job
Compensation$200K - 300K a year

Lead the development and deployment of enterprise-grade Agentic AI solutions, defining strategy, governance, and building high-performing teams. | Over 12 years in software engineering or AI/ML, with 5+ years in senior leadership, hands-on experience with enterprise AI systems, and deep technical knowledge of LLMs, vector databases, and orchestration. | Job Description: • Define the enterprise Agentic AI vision and roadmap, aligned to business outcomes (cost reduction, revenue growth, productivity, experience uplift). • Establish clear differentiation between LLM tools, copilots, workflows, and autonomous/multi-agent systems. • Identify and prioritize high-value agentic use cases (e.g., customer support resolution, claims/prior auth automation, contract leakage reduction, operational orchestration, developer productivity). • Own the design and evolution of the Agentic AI Platform. • Lead delivery of production-grade agentic solutions, not POCs. • Ensure agents are embedded into real digital experiences (chat, IVR, portals, internal tools). • Drive build-once, reuse-everywhere agent capabilities across channels and domains. • Define and enforce Agentic AI governance frameworks, including safety boundaries and guardrails, explainability and auditability, data privacy and security controls, bias, hallucination, and failure-mode mitigation. • Build and lead high-performing AI engineering and applied science teams. Requirements: • 12+ years in software engineering, platforms, or AI/ML, with 5+ years in senior leadership roles. • Hands-on experience delivering AI systems at enterprise scale (not just experimentation). • Deep understanding of: • LLMs, SLMs, RAG, embeddings, vector databases • Agent frameworks and orchestration patterns • Distributed systems, APIs, event-driven architectures • Proven ability to operate in regulated, high-availability environments. • Strong executive communication and stakeholder-management skills. Benefits: • Affordable medical plan options • 401(k) plan (including matching company contributions) • Employee stock purchase plan • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Paid time off • Flexible work schedules • Family leave • Dependent care resources • Colleague assistance programs • Tuition assistance • Retiree medical access

AI/ML systems design
Distributed systems
APIs and orchestration
Verified Source
Posted 7 days ago
CVS Health

Manager, Product Strategy and Design, Payor Solutions

CVS HealthAnywhereFull-time
View Job
Compensation$70K - 120K a year

Designing and managing patient care products across digital and non-digital assets, collaborating with cross-functional teams, and leveraging data to improve clinical outcomes and patient experience. | Over 5 years of experience in product management within healthcare or health tech, managing multiple projects, developing analyses and support materials for strategy, and making data-driven decisions. | We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.Manager, Product Strategy and Design, Payor SolutionsWe have an outstanding opportunity for a highly driven and organized leader to join our Healthspire Payor Solutions Product team focusing on health plan and employer productsAbout CVS Healthspire: The CVS Health Healthspire Payor Solutions organization designs, delivers, and operates a configurable collection of products, products, and tools that complement the benefit plans of our enterprise employer and health plan customers. Our care delivery and care management solutions target population health outcomes that require risk mitigation, intervention, and ongoing chronic care management.  We use technology-enabled population identification based on multisource data integration - medical claims, pharmacy claims, lab data and patient inputs- for applying evidence-based opportunities and an omnichannel, next best action approach. Advanced analytics drive higher engagement and better care delivery through a comprehensive machine learning platform and our one-on-one patient connections. Our solutions deliver a highly engaging digital and virtual care experience for patients helping them improve their health outcomes.____________________________________________________________________________________About The Role: We are seeking an agile and strategic Manager, Product Strategy and Design, Payor Solutions to join our Product team to lead and shape the future of our patient-facing digital health products for health plans and employers. As a Manager, you will be responsible for designing and managing the delivery of patient care products across digital and non-digital CVS Health assets. You will collaborate with other Product teams, Sales, Marketing, Operations, IT, Data Science, Medical Affairs, Legal, and others to design and manage highly scaled products across our digital, pharmacy, and care delivery assets. You will work with data to understand how the product is performing and design and deliver enhancements that drive strong clinical outcomes, product engagement, and improve patient experience. In this role you will be responsible unpack complex opportunities, quantify and prioritize them through business case development, and lead groups of diverse stakeholders to deliver on your objectives.Key Responsibilities:Independently leading dozens of partners across Product, Operations, Medical Affairs, Legal, Sales, Account Management, Data Science & Engineering, IT, Client Analytics to structure and execute on new product designs and enhancementsPartner with Marketing, Sales, and Account Management to commercialize our products and communicate product performance and our product roadmapBuild business cases to justify and prioritize product enhancements and design a measurement strategy to measure their impactDefine longitudinal patient journeys that meet engagement and clinical outcomes, write requirements, and then partner with Operations and Technical stakeholders to bring these experiences to life Evaluate KPI and SLA performance, measuring product efficacy to formulate and subsequently deliver upon quality improvement plans Leverage data-driven insights and a deep understanding of patient and client needs and market dynamics to identify and prioritize enhancementsConducting deep dive quantitative and qualitative analyses to identify opportunities for innovation and process improvementThis job might be for you if:You are passionate about working on products that have a meaningful impact to our clients and patients, truly helping people on their path to better healthYou are highly agile in adapting to new industry dynamics and business needsYou are energized by being part of a large cross functional team working in a hands-on, fast paced, and dynamic environmentYou enjoy quantifying and solving complex business problems and are able to take ideas and communicate them effectively to leadership and diverse stakeholder groupsYou can understand complex systems, processes, and problems and are able to distill topics and information to create manageable direction for yourself and your teamRequired Qualifications:5 + years of experience in product management/development, product operations & strategy, or product management within the healthcare space preferably at a health tech, tech-enabled provider, or Payor/PBM organization5 + years of experience managing multiple projects and prioritizing work based on impact and team priorities3+ years of experience developing analyses, presentations, and support materials to successfully drive product strategy decisions and deliver operational process change3+ years of experience in strategic thinking including quantitative, analytical, and problem-solving skills2 + years of making informed, data-driven decisions, with a strong emphasis on translating data insights into actionable strategies.Preferred Qualifications:Experience within the health-tech industryExperience in management consultingExperience manipulating and analyzing data from large databases using SQL or other appropriate softwareExpertise in vendor contracting and relationship managementEducation - Bachelor's degree required; may consider comparable work experienceLocationThis position can work remotely from home or office from one of the CVS Health corporate locations. Occasional travel is required (10-20%)Anticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$66,330.00 - $145,860.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.For more information, visit https://jobs.cvshealth.com/us/en/benefitsWe anticipate the application window for this opening will close on: 02/27/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Product Management
Strategic Planning
Data-Driven Decision Making
Verified Source
Posted 7 days ago
CVS Health

Finance Operations Manager IC, Manufacturer Rebate

CVS HealthAnywhereFull-time
View Job
Compensation$60K - 146K a year

Lead training and coaching of research analysts, oversee contract setups and research results, collaborate across teams, and manage process improvements. | Requires 5+ years work experience, 2+ years PBM or contract/data analysis experience, team leadership, pharmaceutical industry knowledge, and strong Excel skills. | We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.Position SummaryThe Manager Formulary Finance Operations is the subject matter expert on all research processes and systems, and is responsible for the thorough onboarding and training of all research analysts. Day-to-day tasks include leading one-on-one training for new hires, providing ongoing coaching and feedback to all team members, reviewing and approving contract setups, research results, and exceptions in the FRS application, overseeing the implementation processes of utilization management and rebate utility clients, collaborating with internal teams to ensure proper contract interpretation and administration, supporting management to resolve issues and complete ad hoc requests and analysis, and managing the execution of new initiatives and process improvements.This position works closely with key personnel and leaders from many areas across the CVS Health organization. A successful candidate will have the following skills:Excellent oral and written communication skills and data presentation skills.The ability to inspire, develop, mentor, and engage a large and diverse team.The ability to establish and maintain collaborative relationships across functional units and able to handle multiple projects and deadlines.Appropriately pivot priorities based on business needs.Required Qualifications5+ years of work experience2+ years of PBM experience or contract experience or Data Analysis experiencePreferred QualificationsTeam leadership experience.Pharmaceutical industry, drug products, and manufacturer rebate contracts experience.CVS Caremark Benefit Design and Formulary experience with prescription claims adjudication and the RxClaim platform.Microsoft Excel, with the ability to work with large data sets.This role is work at home flexible. It can be based remotely in the U.S. or near one of the campuses mentioned below. If you are commutable to one of the following Corporate Hubs, you must work in the office 2 or more days a week:IL-NorthbrookTX-IrvingCT-HartfordAZ-ScottsdaleRI-CumberlandEducationBachelor's Degree OR equivalent experienceAnticipated Weekly Hours40Time TypeFull timePay RangeThe typical pay range for this role is:$60,300.00 - $145,860.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.For more information, visit https://jobs.cvshealth.com/us/en/benefitsWe anticipate the application window for this opening will close on: 02/19/2026Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Technical Troubleshooting
Leadership
Data Analysis
Customer Communication
Cross-Functional Collaboration
Verified Source
Posted 7 days ago
CVS Health

Operations Manager

CVS HealthPiedmont, SCFull-time
View Job
Compensation$18K - 28K a year

Assist in store management, customer service, and staff supervision under the Store Manager. | High school diploma or equivalent, strong communication, leadership, and computer skills, with retail supervisory experience preferred. | We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management Lead others and work effectively with store crews Supervise, assign and direct activities of the store’s crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with actions plans for operational and service improvement 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) Required Qualifications • Deductive reasoning ability, advanced analytical skills and computer skills. • Advanced communication skills, leadership, supervision, and influencing skill • Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications • Experience as a retail manager or supervisor Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.00 - $28.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/06/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Customer Service
Communication Skills
Sales
Verified Source
Posted 7 days ago
CVS Health

Operations Manager

CVS HealthGreenville, SCFull-time
View Job
Compensation$18K - 28K a year

Support store management in operations, customer service, and team supervision. | High school diploma or equivalent, basic computer and communication skills, retail or supervisory experience preferred. | We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summar The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management Lead others and work effectively with store crews Supervise, assign and direct activities of the store’s crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with actions plans for operational and service improvement 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) Required Qualifications • Deductive reasoning ability, advanced analytical skills and computer skills. • Advanced communication skills, leadership, supervision, and influencing skill • Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications • Experience as a retail manager or supervisor Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $18.00 - $28.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/06/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Customer Service
Communication Skills
Sales
Verified Source
Posted 8 days ago
CVS Health

Executive Director, Digital Platform Products

CVS HealthAnywhereFull-time
View Job
Compensation$175K - 335K a year

Owns the product strategy, roadmap, and adoption of shared digital platforms to enable scalable, reusable capabilities across the enterprise. | Requires 12+ years in product management or digital engineering, with 5+ years in senior leadership, and experience with shared platforms, APIs, and cloud-native architectures. | We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Role Summary The Executive Director, Shared Platform Products owns the product strategy, roadmap, and adoption of the enterprise’s shared digital platforms that power multiple channels, journeys, and business domains. This role ensures that foundational capabilities—such as identity, profile, content, search, messaging, chat, notifications, configuration, workflow, and experimentation—are delivered as reusable, scalable, API-first products, not one-off project solutions. The ED is accountable for product-market fit internally, driving adoption, standardization, and measurable business outcomes across Digital Experience, AI, Integrations, and Operations. ⸻ Core Platforms in Scope (Illustrative) Shared Platform Products typically include: • Identity & Access Platform (AuthN/AuthZ, consent, preferences) • Member / User Profile Platform • Content & Knowledge Platform • Search & Discovery Platform • Messaging, Chat & Notifications Platform • Conversational Platform (shared flows for chat, IVR, bots) • Workflow & Orchestration Platform • Configuration & Feature Management Platform • Experimentation, Personalization & A/B Platform • Developer Platform (SDKs, APIs, self-service tooling) ⸻ Key Responsibilities 1. Shared Platform Product Strategy • Define the platform product vision and multi-year roadmap aligned to enterprise digital and AI strategy. • Clearly articulate what is a shared platform vs. domain-specific capability. • Establish platform positioning as build once, consume everywhere. • Balance innovation with stability and backward compatibility. ⸻ 2. Platform Product Ownership & Delivery • Own end-to-end product accountability for shared platforms: • Product discovery and requirements • Roadmap prioritization • API and capability definition • Adoption and lifecycle management • Partner with engineering teams to deliver scalable, secure, reliable platform capabilities. • Ensure platforms are consumer-grade for internal teams (excellent DX). ⸻ 3. Adoption, Reuse & Value Realization • Drive enterprise adoption of shared platforms across channels (web, mobile, chat, IVR, internal tools). • Reduce duplication by deprecating overlapping or bespoke solutions. • Define and track platform success metrics: • Adoption and reuse rate • Time-to-market reduction • Cost avoidance and savings • Experience consistency improvements • Actively manage platform migrations and decommissioning. ⸻ 4. API-First & Platform Design • Ensure all shared platforms are: • API-first and contract-driven • Event-enabled where appropriate • Secure, scalable, and extensible • Partner with Architecture to align with reference architectures and standards. • Enable seamless integration with AI, agentic workflows, and external partners. ⸻ 5. Cross-Functional Leadership & Governance • Serve as the product authority for shared platforms in enterprise planning and funding discussions. • Partner closely with: • Digital Experience (consumers of platforms) • Digital Platform Engineering (builders) • Architecture (standards and guardrails) • AI (agentic and intelligent use cases) • SRE & Security (reliability and compliance) • Establish lightweight governance for platform intake, prioritization, and roadmap alignment. ⸻ 6. Organization & Talent Leadership • Build and lead a strong platform product management organization. • Coach PMs on platform thinking vs feature delivery. • Establish best practices for: • Platform roadmapping • Internal customer engagement • API and capability documentation • Platform lifecycle management ⸻ Required Qualifications • 12+ years in product management, platforms, or digital engineering, with 5+ years in senior leadership roles. • Proven experience owning shared platforms used by multiple teams or business units. • Strong understanding of: • Platform-as-a-product principles • APIs, SDKs, and developer experience • Distributed systems and cloud-native architectures • Ability to influence without direct authority across large organizations. • Strong executive communication and storytelling skills. ⸻ Preferred Qualifications • Experience in healthcare, payments, financial services, or other regulated industries. • Familiarity with conversational platforms, AI-enabled experiences, or personalization systems. • Experience driving large-scale platform adoption and legacy decommissioning. • Comfort operating at the intersection of product, architecture, and engineering. Pay Range The typical pay range for this role is: $175,100.00 - $334,750.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 05/31/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Product strategy and roadmap development
Platform and API management
Cross-functional leadership and governance
Verified Source
Posted 8 days ago
CH

In-Home Health - Nurse Practitioner or Physician Assistant (Per Diem) -Seattle/ King County, WA

CVS HealthWashington, District of Columbia, Seattle, WashingtonPart-time
View Job
Compensation$96K - 206K a year

Conduct in-home health evaluations, review medical history, and provide health education to patients in their homes. | Must have active, unrestricted medical licenses and board certification as a Nurse Practitioner or Physician Assistant. | We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Do you have a passion for engaging with people and helping them on their journey to better health? Signify Health, part of CVS Health®, is seeking a Per Diem Clinician (Nurse Practitioner or Physician Assistant) to provide In-Home Health Evaluations, engaging with people in the comfort of their own homes and helping bridge gaps in care. You’ll play a critical role in building trusted relationships to make people healthier, helping bring flexible, comprehensive and personalized health evaluations right to people’s front doors. Job highlights The visit, which lasts about 45 minutes, allows for time to connect one-on-one and answer health questions. It includes a medication and medical history review, a physical evaluation, and, if ordered by the person’s health plan, additional diagnostic tests (i.e., diabetic eye exams, spirometry, etc.). You’ll use an iPad and an intuitive clinical workflow for each evaluation and are not required to prescribe medicine, order lab tests or alter people’s current treatment regimen. In this role, you will: Bring your heart into every visit, joining a national network of purpose-driven clinicians dedicated to improving health outcomes Be part of our efforts to visit millions of people nationwide with the goal of providing connections to the right care for people’s unique needs Work with Signify Health as a clinician colleague, fulfilling the requirements of the specified role Be flexible to travel locally and within licensed states, as needed Conduct virtual visits as needed Provide all Signify Health services as indicated including Diagnostic & Preventive Services products (i.e., spirometry, DEE, bone density screening, etc.) A Note on Our Work Environment: As an in-home clinician, your primary workplace is the private residence of health plan members. We are dedicated to meeting health plan members where they are, wherever they call home. These environments are diverse and may present a variety of conditions. Candidates must be able to comfortably and safely perform their duties in homes that may contain household pets, secondhand smoke and other potential airborne allergens or irritants. Why Clinicians Enjoy Working with Signify Health “I love seeing health plan members at home. You get a better picture of their health when you see where they live.” - Erica R., PA “At Signify Health, we have the time to help people and to truly listen to their questions and concerns. We can help guide them so they can take better care of themselves. We really can make a change in communities.” - Ali B., NP “I like how Signify Health manages my experience. I’m just doing the clinician part of my job without all the administrative responsibilities. I have the time to provide education so people have a better understanding of their health. I can answer their questions without rushing out the door.” - Andrew K., PA Per diem employees qualify for: Hourly base rate, plus additional incentive structure (i.e., per visit completed, other incentives may apply) Malpractice insurance coverage (during Signify Health-related activities) Supplies and other perks Required & Preferred Qualifications (NPs and PAs) Active, unrestricted license(s) in coverage area(s) Board certification (required) Multi-state licenses (preferred) Able to cover the following primary locations: Seattle/ King County area. Anticipated Weekly Hours 12 Time Type Part time Pay Range The typical pay range for this role is: $46.03 - $99.14 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 12/31/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.

Cross-Functional Collaboration
Relationship Building
Project Coordination and Management
Direct Apply
Posted 9 days ago
CVS Health

Store Associate

CVS HealthSimpsonville, SCPart-time
View Job
Compensation$31K - 37K a year

Assist customers, operate cash register, restock shelves, support store operations, and provide customer support. | High school diploma or equivalent, at least 16 years old, previous retail or customer service experience preferred. | We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we’re shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person’s unique healthcare needs. Join our team of thousands as we positively impact millions…one customer at a time. The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others. Essential Functions: • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager • Supporting opening and closing store activities, when needed • Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools • Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development • Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health • * Required Qualifications • At least 16 years of age Physical Requirements: • Remaining upright on the feet, particularly for sustained periods of time • Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting • Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details Preferred Qualifications • Previous experience in a retail or customer service setting Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 20 Time Type Part time Pay Range The typical pay range for this role is: $15.00 - $18.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 04/09/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Customer Service
Communication Skills
Sales
Verified Source
Posted 9 days ago
CVS Health

Lead Director of Process, Business Technology

CVS HealthAnywhereFull-time
View Job
Compensation$100K - 232K a year

Lead strategy and execution of technology initiatives to improve customer experience and operational efficiency in healthcare CRM systems. | Requires 7+ years in operations/strategic program delivery, strong CRM knowledge, and leadership skills; your experience exceeds some of these but lacks specific CRM platform expertise. | We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Position Summary A brief overview The Lead Director, Business Technology & Shared Services team leads a diverse team that is accountable for the strategy, oversight, execution, and value realization of all technology initiatives that impact the CCVS Caremark’s Customer Relationship Manager (CRM) to deliver improved customer experience and operational efficiencies. What you will do Set strategic direction: • Lead and oversee the strategy and value realization of initiatives focused enhancing member experience, operational efficiencies, and representative satisfaction. • Prioritization and execution of features and future state functionalities that meet budget commitments in terms of spend and committed values • Balance strategic ideas against the member experience to ensure a member and client focus in our initiatives • Guide and influence the CRM direction to ensure the appropriate operational requirements, processes, and data are accounted for to ensure outcomes and end user acceptance. Ensure Outcomes: • Must think and act strategically to drive transformative changes • Align and manage objective and key results (OKRs) for strategic initiatives, oversee a cadence of tracking relevant metrics in an objective and efficient way to measure the status of delivery • Business case development, sourcing the backlog, problem statements, partner with operational stakeholders to gather requirements and value propositions • Balancing capital allocations against operational, client, and OKR’s Partner Across Boundaries: • Works collaboratively with a diverse group of business partners and objectives across the PBM. • Serves as the central point of contact for the CRM/Compass platform to partner across business and technology partners to ensure alignment, manage deliverables, and partner in thought leadership • Drive member and agent satisfaction targets through thoughtful and purposeful selection of best in class platform features and functionality The Lead director will have 5-7 direct reports, driving strategic solutions. This leader must have excellent communication skills, critical thinking skills and problem-solving capabilities to determine root cause and effectively assess business impact. This leader will operate with a high level of flexibility to meet the highly complex demands of a production environment, in support of clients and member base. This leader will frequently collaborate with enterprise business partners in Operations, Information Technology (IT), IT Product, Health Care Benefits (HCB – Aetna), Account Management, Finance, Regulatory Affairs, and other partners to drive successful outcomes. Required Qualifications 7 + years’ work experience in operations leadership and/or strategic program delivery (preferably experience in contact centers) 5 + years of strong execution and delivery (planning, delivering, and supporting) skills Preferred Qualifications Leadership experience in a Pharmacy Benefit Management and/or Healthcare environment Excellent organizational, analytical and problem solving skills The ability to manage multiple projects under aggressive timelines and budget to details Strong understanding of CRM products, features and capabilities in a contact center application Proven ability to clearly define a set of requirements that pinpoint business challenges Strong people management skills Strong collaboration and partnering abilities Education Bachelor's degree preferred; may consider comparable work experience Pay Range The typical pay range for this role is: $100,000.00 - $231,540.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above. This position also includes an award target in the company’s equity award program. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 02/28/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Healthcare Data Warehousing
Analytics & ETL
Power BI
Verified Source
Posted 9 days ago
CVS Health

Operations Manager - Full-time

CVS HealthRochester Hills, MIFull-time
View Job
Compensation$38K - 60K a year

Support store management in daily operations, staff supervision, customer service, and sales management. | High school diploma or equivalent, flexible schedule, and retail management or supervisory experience preferred. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management Lead others and work effectively with store crews Supervise, assign and direct activities of the store’s crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with actions plans for operational and service improvement 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) Required Qualifications • Deductive reasoning ability, advanced analytical skills and computer skills. • Advanced communication skills, leadership, supervision, and influencing skill • Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications • Experience as a retail manager or supervisor Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $19.00 - $29.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit We anticipate the application window for this opening will close on: 03/24/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws. At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary The Operations Manager is a member of the Store Management team, and as such, fulfills the company purpose of helping people on their path to better health by driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service. Under the supervision of the Store Manager, the Operations Manager will maintain an engaged, productive store team through strong leadership, demonstrating initiative and leading by example. The Operations Manager is responsible for supporting the Store Manager in the total leadership and strategic operation of a CVS/pharmacy store including: • Overall store management, supervision, and policy implementation • Sales and inventory management • Employee staffing, training, and development • Financial management • Customer service leadership Unlike the Store Manager in Training position, the Operations Manager position is not part of the CVS/pharmacy Retail Management Development Program. Operations Managers are not eligible for direct promotion to Store Manager. Candidates with a short-term goal of becoming a CVS Store Manager should instead apply for Store Manager in Training openings. Essential Functions: 1. Management Lead others and work effectively with store crews Supervise, assign and direct activities of the store’s crew Effectively communicate information to store crew and supervisors in an open and timely manner Support Store Manager with actions plans for operational and service improvement 2. Customer Service Assist customers with their questions, problems and complaints Promote CVS customer service culture (greet, offer help, and thank) Required Qualifications • Deductive reasoning ability, advanced analytical skills and computer skills. • Advanced communication skills, leadership, supervision, and influencing skill • Ability to work a full-time flexible schedule, including some early morning, overnight and weekend shifts, to work overtime as needed, and to respond to urgent issues at the store when they arise Preferred Qualifications • Experience as a retail manager or supervisor Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 40 Time Type Full time Pay Range The typical pay range for this role is: $19.00 - $29.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit We anticipate the application window for this opening will close on: 03/24/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Leadership
Customer Service
Communication
Verified Source
Posted 9 days ago
CVS Health

Store Associate

CVS HealthAnderson, SCFull-time
View Job
Compensation$31K - 37K a year

Providing customer service, handling transactions, restocking shelves, supporting store activities, and assisting pharmacy staff. | High school diploma or equivalent, at least 16 years old, previous retail or customer service experience preferred. | At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day. Position Summary Retail Store Associates play a meaningful role within the CVS Health family. At CVS Health, we’re shaping the future of health care for people, businesses, and communities. With your talents and expertise, you can help us play a more active and supportive role in each person’s unique healthcare needs. Join our team of thousands as we positively impact millions…one customer at a time. The Retail Store Associate position provides an opportunity, in a leading retail setting, to excel in a growing, high impact, customer focused role, working both independently and as a member of a team, to positively impact the lives of others. Essential Functions: • Providing differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues • Focusing on the customer by giving a warm and friendly greeting, maintaining eye contact and offering help locating additional items, when needed • Accurately perform cashier duties - handling cash, checks and credit card transactions with precision while following company policies and procedures • Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information and completing inventory management tasks as directed by store manager • Supporting opening and closing store activities, when needed • Providing customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools • Assisting pharmacy personnel when needed, including working regular shifts in the pharmacy as part of opportunities for growth and career development • Embracing and advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health • * Required Qualifications • At least 16 years of age Physical Requirements: • Remaining upright on the feet, particularly for sustained periods of time • Lifting and exerting up to 35 lbs of force occasionally, up to 10 lbs of force frequently, and a negligible amount of force regularly to move objects to and from, including overhead lifting • Visual Acuity - Having close visual acuity to perform activities such as: viewing a computer terminal, reading, visual inspection involving small parts/details Preferred Qualifications • Previous experience in a retail or customer service setting Education High School diploma or equivalent preferred but not required. Anticipated Weekly Hours 30 Time Type Full time Pay Range The typical pay range for this role is: $15.00 - $18.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong. Great benefits for great people We take pride in our comprehensive and competitive mix of pay and benefits – investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include: • Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan. • No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching. • Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility. For more information, visit https://jobs.cvshealth.com/us/en/benefits We anticipate the application window for this opening will close on: 03/30/2026 Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Customer service
Communication skills
Sales
Verified Source
Posted 10 days ago

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