Solugenix Corp

Oversee client service delivery, manage client relationships, lead service teams, and implement continuous improvement strategies to enhance customer satisfaction. | Minimum 5 years of experience in client services or account management, strong leadership and communication skills, and proven ability to manage client relationships and service delivery. | The Client Services Manager at Solugenix Corp is responsible for overseeing all aspects of client service delivery to ensure exceptional customer satisfaction and retention. This role involves managing client relationships, coordinating service teams, and driving continuous improvement initiatives to meet client needs effectively. The Client Services Manager will act as the primary point of contact for clients, ensuring their expectations are met and exceeded through strategic planning and operational excellence.

Oversee all aspects of client service delivery, manage client relationships, lead service teams, monitor performance metrics, and drive service improvements. | Minimum 5 years experience in client services or account management, leadership skills, strong communication, data analysis ability, CRM proficiency, and experience in client-focused environments. | Job Title: Client Services Manager Company Overview: Solugenix Corp is a leading provider of IT and business consulting services, dedicated to delivering innovative solutions that drive client success. With a strong presence in South San Francisco, we pride ourselves on fostering a collaborative and dynamic work environment that supports professional growth and excellence. Role Overview: As a Client Services Manager at Solugenix Corp, you will oversee all aspects of client service delivery, ensuring exceptional customer satisfaction and operational efficiency. You will act as the primary liaison between clients and internal teams, driving service excellence and fostering long-term relationships. What You'll Do: - You will manage and coordinate client service activities to meet and exceed client expectations. - You will develop and maintain strong relationships with key client stakeholders. - You will lead a team of service professionals, providing guidance and support to ensure high performance. - You will monitor service delivery metrics and implement improvements to enhance client satisfaction. - You will collaborate with sales and technical teams to align service offerings with client needs. - You will handle escalations and resolve client issues promptly and effectively. - You will prepare and present regular reports on service performance to senior management. - You will contribute to the development of service strategies and process improvements. What You Bring: - Minimum of 5 years of experience in client services or account management roles. - Proven leadership skills with experience managing teams. - Strong communication and interpersonal skills. - Ability to analyze data and use metrics to drive decision-making. - Experience working in a fast-paced, client-focused environment. - Proficiency with CRM software and Microsoft Office Suite. Bonus Points If You Have: - Experience in the IT or technology consulting industry. - Knowledge of project management methodologies. - Additional language skills. - Certification in client service management or related fields. What We Offer: - We offer a competitive salary range of $120,000 to $150,000 annually. - We offer comprehensive health, dental, and vision insurance plans. - We offer a supportive and inclusive workplace culture. - We offer opportunities for professional development and career advancement. - We offer a convenient onsite location in South San Francisco with modern facilities. Ready to Apply? Please submit your resume and cover letter to our careers portal at www.solugenix.com/careers or email us directly at careers@solugenix.com. We look forward to hearing from you!

Oversee all aspects of client service delivery, manage client relationships, lead service teams, and ensure client satisfaction. | Proven experience in client services management, strong leadership and communication skills, and ability to manage onsite client operations. | Client Services Manager - $120-150k South San Francisco, CA (Onsite) Direct Hire Job ID 25-09785 Our client is looking for Client Services Manager. This is a direct hire opportunity based in South San Francisco, CA (Onsite). The position of Client Services Manager oversees all aspects of service...

Oversee client service teams, manage client relationships, coordinate service delivery, monitor performance, resolve issues, and contribute to service strategy development. | Minimum 5 years client services experience, leadership skills, strong communication, data analysis ability, CRM experience, and a relevant bachelor's degree. | Job Title: Client Services Manager Company Overview: Solugenix Corp is a leading provider of IT and business consulting services, dedicated to delivering innovative solutions that drive client success. With a strong presence in South San Francisco, we pride ourselves on fostering a collaborative and dynamic work environment that supports professional growth and excellence. Role Overview: As a Client Services Manager at Solugenix Corp, you will oversee all aspects of client service delivery, ensuring exceptional customer satisfaction and operational efficiency. You will act as the primary liaison between clients and internal teams, driving strategic initiatives to enhance service quality and client relationships. What You'll Do: - You will manage and lead client service teams to deliver high-quality support and solutions. - You will develop and maintain strong client relationships to understand their needs and expectations. - You will coordinate with cross-functional teams to ensure timely and effective service delivery. - You will monitor service performance metrics and implement improvements as needed. - You will handle escalations and resolve client issues promptly and professionally. - You will prepare and present regular reports on client service activities and outcomes. - You will contribute to the development of service strategies and process enhancements. - You will ensure compliance with company policies and industry standards. What You Bring: - Minimum of 5 years of experience in client services or account management roles. - Proven leadership skills with experience managing teams. - Strong communication and interpersonal skills. - Ability to analyze data and use metrics to drive decision-making. - Experience with CRM software and client service tools. - Bachelor’s degree in Business, Communications, or a related field. Bonus Points If You Have: - Experience in the IT or technology consulting industry. - Project management certification (PMP or equivalent). - Familiarity with service delivery frameworks such as ITIL. - Multilingual abilities or experience working with international clients. What We Offer: - We offer a competitive salary range of $120,000 to $150,000 annually. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive workplace culture. - We offer onsite work in our South San Francisco office with modern facilities. Ready to Apply? To apply for the Client Services Manager position at Solugenix Corp, please submit your resume and cover letter through our careers page or email them directly to our HR department. We look forward to hearing from you!

Oversee client service delivery, manage client relationships, lead a client service team, resolve client issues, analyze service metrics, and implement improvement strategies. | Minimum 5 years experience in client services or account management, leadership skills, strong communication, data analysis ability, CRM proficiency, and experience in fast-paced environments. | Job Title: Client Services Manager Company Overview: Solugenix Corp is a leading provider of innovative IT and business solutions, dedicated to helping organizations optimize their operations and achieve their strategic goals. With a strong commitment to customer satisfaction and a collaborative work environment, Solugenix fosters growth and excellence across all levels of the company. Role Overview: As a Client Services Manager at Solugenix Corp, you will oversee all aspects of client service delivery, ensuring exceptional customer experiences and fostering long-term relationships. You will lead a team focused on meeting client needs, resolving issues promptly, and driving continuous improvement in service quality. What You'll Do: - You will manage and mentor a team of client service professionals to deliver outstanding support and service. - You will develop and maintain strong relationships with key clients to understand their needs and expectations. - You will oversee the resolution of client issues, ensuring timely and effective solutions. - You will collaborate with internal teams to align service delivery with client requirements. - You will analyze service metrics and client feedback to identify areas for improvement. - You will implement strategies to enhance client satisfaction and retention. - You will prepare regular reports on service performance and client engagement. - You will contribute to the development of service policies and best practices. What You Bring: - Minimum of 5 years of experience in client services or account management roles. - Proven leadership skills with experience managing and developing teams. - Strong communication and interpersonal skills to build client trust and rapport. - Ability to analyze data and metrics to drive service improvements. - Experience working in a fast-paced, client-focused environment. - Proficiency with CRM software and Microsoft Office Suite. Bonus Points If You Have: - Experience in the IT services or technology industry. - Knowledge of project management methodologies. - Additional language skills to support diverse client bases. - Certification in client service management or related fields. What We Offer: - We offer a competitive salary range of $120,000 to $150,000 annually. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a collaborative and inclusive workplace culture. - We offer paid time off and flexible work arrangements. Ready to Apply? To join our team as a Client Services Manager, please submit your resume and cover letter through our careers page or email them directly to hiring@solugenix.com. We look forward to hearing from you!

Oversee all aspects of client service delivery, manage client relationships, lead a team, and ensure high customer satisfaction. | Minimum 5 years experience in client services or account management, strong leadership and communication skills, proficiency with CRM software, and a relevant bachelor's degree. | Job Title: Client Services Manager Company Overview: Solugenix Corp is a leading provider of IT and business consulting services, dedicated to delivering innovative solutions that drive client success. With a strong presence in South San Francisco, we pride ourselves on fostering a collaborative and dynamic work environment that supports professional growth and excellence. Role Overview: As a Client Services Manager at Solugenix Corp, you will oversee all aspects of client service delivery, ensuring exceptional customer satisfaction and fostering long-term relationships. You will act as the primary liaison between clients and internal teams, driving service excellence and operational efficiency. What You'll Do: - You will manage client relationships, serving as the main point of contact to address needs and resolve issues promptly. - You will coordinate with cross-functional teams to ensure timely and quality delivery of services. - You will develop and implement client service strategies to enhance customer satisfaction and retention. - You will monitor service performance metrics and prepare regular reports for senior management. - You will lead and mentor a team of client service representatives to achieve departmental goals. - You will identify opportunities for process improvements and implement best practices. - You will handle escalations professionally, ensuring swift resolution and maintaining client trust. - You will collaborate with sales and marketing teams to support business development initiatives. What You Bring: - Minimum of 5 years of experience in client services or account management roles. - Strong leadership skills with experience managing and developing teams. - Excellent communication and interpersonal skills to build rapport with clients and internal stakeholders. - Proven ability to manage multiple projects and priorities in a fast-paced environment. - Proficiency with CRM software and Microsoft Office Suite. - Bachelor’s degree in Business Administration, Communications, or a related field. Bonus Points If You Have: - Experience in the IT or technology consulting industry. - Knowledge of project management methodologies. - Additional certifications such as PMP or Six Sigma. - Bilingual abilities or experience working with international clients. What We Offer: - We offer a competitive salary range of $120,000 to $150,000 annually. - We offer comprehensive health, dental, and vision insurance plans. - We offer a 401(k) retirement plan with company matching. - We offer generous paid time off and flexible work schedules. - We offer opportunities for professional development and career advancement. Ready to Apply? To join our team as a Client Services Manager, please submit your resume and cover letter through our careers page at www.solugenix.com/careers or email your application to careers@solugenix.com. We look forward to hearing from you!

Oversee client service delivery, manage client relationships, lead service teams, and drive service improvement initiatives. | Minimum 5 years experience in client services or account management, strong leadership, communication skills, and proficiency with CRM software. | Job Title: Client Services Manager Company Overview: Solugenix Corp is a leading provider of IT and business consulting services, dedicated to delivering innovative solutions that drive client success. With a strong presence in South San Francisco, we pride ourselves on fostering a collaborative and dynamic work environment that supports professional growth and excellence. Role Overview: As a Client Services Manager, you will oversee all aspects of client service delivery, ensuring exceptional customer satisfaction and fostering long-term relationships. You will act as the primary liaison between clients and internal teams, driving service excellence and operational efficiency. What You'll Do: - You will manage client relationships to ensure high levels of satisfaction and retention. - You will coordinate with internal teams to deliver seamless service and resolve client issues promptly. - You will develop and implement service strategies that align with client needs and company goals. - You will monitor service performance metrics and prepare regular reports for stakeholders. - You will lead and mentor a team of client service professionals to achieve performance targets. - You will identify opportunities for service improvement and drive continuous enhancement initiatives. - You will collaborate with sales and marketing teams to support business development efforts. - You will ensure compliance with company policies and industry regulations. What You Bring: - Minimum of 5 years of experience in client services or account management roles. - Proven ability to manage complex client relationships and deliver exceptional service. - Strong leadership and team management skills. - Excellent communication and interpersonal abilities. - Proficiency with CRM software and service management tools. - Bachelor’s degree in Business, Communications, or a related field. Bonus Points If You Have: - Experience in the IT or technology consulting industry. - Knowledge of project management methodologies. - Advanced problem-solving and conflict resolution skills. - Additional certifications in client service or project management. What We Offer: - We offer a competitive salary range of $120,000 to $150,000 annually. - We offer comprehensive health, dental, and vision insurance plans. - We offer a supportive onsite work environment in South San Francisco. - We offer opportunities for professional development and career advancement. - We offer a collaborative culture that values innovation and teamwork. Ready to Apply? Please submit your resume and cover letter through our careers page or email them directly to our HR department at careers@solugenix.com. We look forward to learning how you can contribute to our team!

Oversee all aspects of client service delivery, manage client relationships, lead service teams, and ensure client satisfaction. | Proven experience in client services management, strong leadership and communication skills, and ability to manage onsite client relationships. | Client Services Manager - $120-150k South San Francisco, CA (Onsite) Direct Hire Job ID 25-09785 Our client is looking for Client Services Manager. This is a direct hire opportunity based in South San Francisco, CA (Onsite). The position of Client Services Manager oversees all aspects of service...

Oversee all aspects of client service delivery, manage client relationships, lead a client service team, and drive continuous improvement in service quality. | Minimum 5 years experience in client services or account management, proven leadership skills, strong communication, data analysis ability, and proficiency with CRM software. | Job Title: Client Services Manager Company Overview: Solugenix Corp is a leading provider of innovative IT and business solutions, dedicated to helping organizations optimize their operations and achieve their strategic goals. With a strong commitment to customer satisfaction and a collaborative work environment, Solugenix fosters growth and excellence across all levels of the company. Role Overview: As a Client Services Manager at Solugenix Corp, you will oversee all aspects of client service delivery, ensuring exceptional customer experiences and fostering long-term relationships. You will lead a team focused on meeting client needs, resolving issues promptly, and driving continuous improvement in service quality. What You'll Do: - You will manage and mentor a team of client service professionals to deliver outstanding support and service. - You will develop and implement client service strategies that align with company goals. - You will act as the primary point of contact for key clients, addressing their concerns and ensuring satisfaction. - You will collaborate with cross-functional teams to resolve client issues efficiently. - You will monitor service metrics and prepare reports to track performance and identify areas for improvement. - You will lead initiatives to enhance client engagement and retention. - You will oversee the onboarding process for new clients to ensure a smooth transition. - You will stay updated on industry trends to recommend best practices and innovative solutions. What You Bring: - Minimum of 5 years of experience in client services or account management roles. - Proven leadership skills with experience managing and developing teams. - Strong communication and interpersonal skills to build and maintain client relationships. - Ability to analyze data and service metrics to drive decision-making. - Experience working in a fast-paced, client-focused environment. - Proficiency with CRM software and Microsoft Office Suite. Bonus Points If You Have: - Experience in the IT services or technology sector. - Familiarity with project management methodologies. - Additional certifications in customer service or management. - Bilingual abilities or experience working with diverse client bases. What We Offer: - We offer a competitive salary range of $120,000 to $150,000 annually. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career growth. - We offer a collaborative and inclusive workplace culture. - We offer paid time off and flexible work arrangements. Ready to Apply? To join our dynamic team at Solugenix Corp as a Client Services Manager, please submit your resume and cover letter through our careers page or email us directly at careers@solugenix.com. We look forward to hearing from you!

Manage client relationships, oversee service delivery, lead service teams, coordinate with internal departments, and drive client satisfaction and retention. | 5+ years of experience in client services or account management, strong leadership and communication skills, and proven ability to manage service delivery and client relationships. | The Client Services Manager at Solugenix Corp is responsible for overseeing all aspects of client service delivery to ensure exceptional customer satisfaction and retention. This role involves managing client relationships, coordinating service teams, and driving continuous improvement initiatives to meet client needs effectively. The Client Services Manager will act as the primary point of contact for clients, ensuring their expectations are met and exceeded through strategic planning and operational excellence.

Oversee all aspects of client service delivery, manage client relationships, lead the client services team, and ensure high levels of customer satisfaction and operational efficiency. | Minimum 5 years experience in client services or account management, strong leadership and communication skills, proficiency with CRM software, and a bachelor's degree in a related field. | Job Title: Client Services Manager Company Overview: Solugenix Corp is a leading provider of IT and business solutions, dedicated to delivering innovative services that drive client success. With a strong presence in South San Francisco, we pride ourselves on fostering a collaborative and dynamic work environment that supports professional growth and excellence. Role Overview: As a Client Services Manager at Solugenix Corp, you will oversee all aspects of client service delivery, ensuring exceptional customer satisfaction and operational efficiency. You will act as the primary liaison between clients and internal teams, driving service excellence and fostering long-term relationships. What You'll Do: - You will manage and lead the client services team to deliver high-quality support and solutions. - You will develop and maintain strong client relationships to understand their needs and expectations. - You will coordinate with cross-functional teams to ensure timely and effective service delivery. - You will monitor service performance metrics and implement improvements to enhance client satisfaction. - You will handle escalations and resolve complex client issues promptly and professionally. - You will prepare and present regular reports on service status and client feedback to senior management. - You will contribute to the development of service strategies and process enhancements. - You will ensure compliance with company policies and industry standards in all client interactions. What You Bring: - Minimum of 5 years of experience in client services or account management roles. - Proven leadership skills with experience managing teams in a fast-paced environment. - Strong communication and interpersonal skills to effectively engage with clients and internal stakeholders. - Ability to analyze data and service metrics to drive decision-making and improvements. - Proficiency with CRM software and Microsoft Office Suite. - Bachelor’s degree in Business Administration, Communications, or a related field. Bonus Points If You Have: - Experience in the IT services or technology sector. - Knowledge of project management methodologies and tools. - Additional certifications such as PMP or ITIL. - Multilingual abilities to support diverse client bases. What We Offer: - We offer a competitive salary range of $120,000 to $150,000 annually. - We offer comprehensive health, dental, and vision insurance plans. - We offer a supportive onsite work environment in South San Francisco. - We offer opportunities for professional development and career advancement. - We offer a collaborative culture that values innovation and teamwork. Ready to Apply? If you are passionate about client service and ready to take on a leadership role, please submit your resume and cover letter to our careers portal at www.solugenix.com/careers. We look forward to hearing from you!

Oversee client service delivery, manage teams, maintain client relationships, resolve issues, and improve service processes. | 5+ years in client services or account management, leadership experience, strong communication, data analysis skills, CRM proficiency, and a relevant bachelor's degree. | Job Title: Client Services Manager Company Overview: Solugenix Corp is a leading provider of IT and business consulting services, dedicated to delivering innovative solutions that drive client success. With a strong presence in South San Francisco, we pride ourselves on fostering a collaborative and dynamic work environment that supports professional growth and excellence. Role Overview: As a Client Services Manager at Solugenix Corp, you will oversee all aspects of client service delivery, ensuring exceptional customer satisfaction and fostering long-term relationships. You will act as the primary liaison between clients and internal teams, driving service excellence and operational efficiency. What You'll Do: - You will manage and lead client service teams to deliver high-quality support and solutions. - You will develop and maintain strong client relationships to understand their needs and expectations. - You will coordinate with internal departments to ensure timely and effective service delivery. - You will monitor service performance metrics and implement improvements as needed. - You will handle escalations and resolve client issues promptly and professionally. - You will prepare and present regular reports on client service activities and outcomes. - You will contribute to the development of service strategies and process enhancements. - You will mentor and train team members to enhance their skills and performance. What You Bring: - Minimum of 5 years of experience in client services or account management roles. - Proven leadership skills with experience managing teams. - Strong communication and interpersonal skills. - Ability to analyze data and use metrics to drive decisions. - Experience with CRM software and client service tools. - Bachelor’s degree in Business, Communications, or a related field. Bonus Points If You Have: - Experience in the IT or technology consulting industry. - Knowledge of project management methodologies. - Advanced problem-solving and conflict resolution skills. - Additional certifications in client management or related areas. What We Offer: - We offer a competitive salary range of $120,000 to $150,000 annually. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive workplace culture. - We offer paid time off and flexible work arrangements. Ready to Apply? Please submit your resume and cover letter through our careers page at www.solugenix.com/careers or email your application to careers@solugenix.com. We look forward to hearing from you!

Oversee client service teams, manage client relationships, coordinate service delivery, monitor performance, resolve issues, and contribute to service strategy development. | Minimum 5 years experience in client services or account management, leadership skills, strong communication, data analysis ability, CRM experience, and a relevant bachelor's degree. | Job Title: Client Services Manager Company Overview: Solugenix Corp is a leading provider of IT and business consulting services, dedicated to delivering innovative solutions that drive client success. With a strong presence in South San Francisco, we pride ourselves on fostering a collaborative and dynamic work environment that supports professional growth and excellence. Role Overview: As a Client Services Manager at Solugenix Corp, you will oversee all aspects of client service delivery, ensuring exceptional customer satisfaction and operational efficiency. You will act as the primary liaison between clients and internal teams, driving strategic initiatives to enhance service quality and client relationships. What You'll Do: - You will manage and lead client service teams to deliver high-quality support and solutions. - You will develop and maintain strong client relationships to understand their needs and expectations. - You will coordinate with cross-functional teams to ensure timely and effective service delivery. - You will monitor service performance metrics and implement improvements as needed. - You will handle escalations and resolve client issues promptly and professionally. - You will prepare and present regular reports on client service activities and outcomes. - You will contribute to the development of service strategies and process enhancements. - You will ensure compliance with company policies and industry standards. What You Bring: - Minimum of 5 years of experience in client services or account management roles. - Proven leadership skills with experience managing teams. - Strong communication and interpersonal skills. - Ability to analyze data and use metrics to drive decisions. - Experience with CRM software and client service tools. - Bachelor’s degree in Business, Communications, or a related field. Bonus Points If You Have: - Experience in the IT or technology consulting industry. - Project management certification (PMP or equivalent). - Knowledge of service delivery frameworks such as ITIL. - Multilingual abilities or experience working with diverse client bases. What We Offer: - We offer a competitive salary range of $120,000 to $150,000 annually. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive workplace culture. - We offer paid time off and flexible work arrangements. Ready to Apply? To apply for the Client Services Manager position at Solugenix Corp, please submit your resume and cover letter through our careers page or email them directly to our HR department. We look forward to hearing from you!

Oversee all aspects of client service delivery, manage client relationships, lead service teams, and drive continuous improvement. | Minimum 5 years experience in client services or account management, strong leadership and communication skills, proficiency in CRM and Microsoft Office, onsite work in South San Francisco. | Job Title: Client Services Manager Company Overview: Solugenix Corp is a leading provider of IT and business solutions, dedicated to delivering innovative services that drive client success. With a strong presence in the technology sector, Solugenix prides itself on fostering a collaborative and growth-oriented work environment. Role Overview: As a Client Services Manager at Solugenix Corp, you will oversee all aspects of client service delivery, ensuring exceptional customer satisfaction and operational excellence. This role is pivotal in managing client relationships, coordinating service teams, and driving continuous improvement initiatives. What You'll Do: - You will manage and nurture client relationships to ensure high levels of satisfaction and retention. - You will coordinate and lead service delivery teams to meet client expectations and project deadlines. - You will develop and implement service strategies that align with client needs and company goals. - You will monitor service performance metrics and drive improvements to enhance service quality. - You will collaborate with sales and technical teams to address client requirements and resolve issues. - You will prepare and present regular reports on service status and client feedback to senior management. - You will identify opportunities for service expansion and contribute to business development efforts. - You will ensure compliance with company policies and industry regulations in all client interactions. What You Bring: - Minimum of 5 years of experience in client services or account management, preferably in the technology sector. - Strong leadership skills with experience managing cross-functional teams. - Excellent communication and interpersonal skills to effectively engage with clients and internal teams. - Proven ability to analyze service metrics and implement process improvements. - Proficiency in CRM software and Microsoft Office Suite. - Ability to work onsite in South San Francisco, CA. Bonus Points If You Have: - Experience in IT service management or software solutions. - Project management certification (PMP or equivalent). - Familiarity with Agile methodologies. - Bilingual skills or experience working with diverse client bases. What We Offer: - We offer a competitive salary range of $120,000 to $150,000 annually. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a collaborative and inclusive workplace culture. - We offer paid time off and flexible work arrangements. Ready to Apply? To apply, please submit your resume and cover letter through our careers page or email them directly to our HR department at careers@solugenix.com. We look forward to hearing from you!

Manage client relationships, oversee service delivery teams, coordinate project execution, and implement strategies to enhance customer satisfaction and retention. | Minimum 5 years of experience in client services or account management, strong leadership and communication skills, and proven ability to manage complex client relationships and service delivery. | The Client Services Manager at Solugenix Corp is responsible for overseeing all aspects of client service delivery to ensure exceptional customer satisfaction and retention. This role involves managing client relationships, coordinating service teams, and driving continuous improvement initiatives to meet client needs effectively. The position is based onsite in South San Francisco, CA, offering a dynamic work environment within a leading technology solutions provider.

Oversee client service delivery, manage client relationships, resolve issues, and lead client service teams to ensure satisfaction and retention. | 5+ years experience in client services or account management, strong communication skills, CRM proficiency, and a bachelor's degree in a related field. | Job Title: Client Services Manager Company Overview: Solugenix Corp is a leading provider of innovative IT and business solutions, dedicated to helping organizations optimize their operations and achieve their strategic goals. With a strong commitment to customer satisfaction and a collaborative work environment, Solugenix fosters growth and excellence in every project. Role Overview: As a Client Services Manager at Solugenix Corp, you will oversee all aspects of client service delivery, ensuring exceptional support and satisfaction. You will act as the primary liaison between clients and internal teams, driving service excellence and fostering long-term relationships. What You'll Do: - You will manage client relationships to ensure high levels of satisfaction and retention. - You will coordinate with internal teams to deliver timely and effective solutions. - You will oversee service delivery processes and implement improvements. - You will handle escalations and resolve client issues promptly. - You will develop and maintain service level agreements (SLAs) and monitor compliance. - You will analyze client feedback and performance metrics to enhance service quality. - You will lead and mentor client service team members. - You will collaborate with sales and account management to identify growth opportunities. What You Bring: - You have 5+ years of experience in client services or account management. - You possess strong communication and interpersonal skills. - You have proven ability to manage multiple client accounts simultaneously. - You are skilled in conflict resolution and problem-solving. - You have experience with CRM software and service management tools. - You hold a bachelor’s degree in business, communications, or a related field. Bonus Points If You Have: - Experience in the IT or technology services industry. - Project management certification (PMP or equivalent). - Familiarity with data analysis and reporting tools. - Multilingual abilities. What We Offer: - We offer a competitive salary range of $120,000 to $150,000 annually. - We offer comprehensive health, dental, and vision insurance. - We offer a 401(k) plan with company matching. - We offer professional development opportunities and training. - We offer a collaborative and inclusive workplace culture. Ready to Apply? Please submit your resume and cover letter through our careers page at www.solugenix.com/careers or email your application to careers@solugenix.com with the subject line "Client Services Manager Application." We look forward to hearing from you!

Oversee client service delivery, manage client relationships, lead service teams, coordinate projects, and drive continuous improvement to ensure client satisfaction. | 5+ years of experience in client services or account management, strong leadership and communication skills, and proven ability to manage service delivery and client relationships effectively. | The Client Services Manager at Solugenix Corp is responsible for overseeing all aspects of client service delivery to ensure exceptional customer satisfaction and retention. This role involves managing client relationships, coordinating service teams, and driving continuous improvement initiatives to meet client needs effectively. The Client Services Manager will act as the primary liaison between clients and internal teams, ensuring seamless communication and service excellence.

Oversee all aspects of client service delivery, manage client relationships, lead service teams, and ensure client satisfaction. | Proven experience in client services management, strong leadership and communication skills, and ability to manage onsite client relationships. | Client Services Manager - $120-150k South San Francisco, CA (Onsite) Direct Hire Job ID 25-09785 Our client is looking for Client Services Manager. This is a direct hire opportunity based in South San Francisco, CA (Onsite). The position of Client Services Manager oversees all aspects of service...

Oversee all aspects of client service delivery, lead a client services team, develop service strategies, manage client relationships, and drive continuous improvement. | Minimum 5 years in client services or account management, 3 years managing teams, strong communication, CRM proficiency, and experience in fast-paced environments. | Job Title: Client Services Manager Company Overview: Solugenix Corp is a leading provider of innovative IT and business solutions, dedicated to helping organizations optimize their operations and achieve their strategic goals. With a strong commitment to customer satisfaction and a collaborative work environment, Solugenix fosters growth and excellence across all levels of the company. Role Overview: As a Client Services Manager at Solugenix Corp, you will oversee all aspects of client service delivery, ensuring exceptional customer experiences and fostering long-term relationships. You will lead a team focused on meeting client needs, resolving issues promptly, and driving continuous improvement in service quality. What You'll Do: - You will manage and mentor a team of client service professionals to deliver outstanding support and service. - You will develop and implement client service strategies that align with company goals. - You will act as the primary point of contact for key clients, addressing their concerns and ensuring satisfaction. - You will collaborate with cross-functional teams to resolve client issues efficiently. - You will monitor service metrics and prepare reports to track performance and identify areas for improvement. - You will lead initiatives to enhance client engagement and retention. - You will oversee the onboarding process for new clients to ensure a smooth transition. - You will stay updated on industry trends to recommend innovative service solutions. What You Bring: - Minimum of 5 years of experience in client services or account management roles. - Proven leadership skills with at least 3 years managing a client services team. - Strong communication and interpersonal skills to build and maintain client relationships. - Ability to analyze service metrics and implement process improvements. - Experience working in a fast-paced, client-focused environment. - Proficiency with CRM software and Microsoft Office Suite. Bonus Points If You Have: - Experience in the IT services or technology sector. - Familiarity with project management methodologies. - Additional language skills to support diverse client bases. - Certification in customer service management or related fields. What We Offer: - We offer a competitive salary range of $120,000 to $150,000 annually. - We offer comprehensive health, dental, and vision insurance plans. - We offer a supportive and inclusive workplace culture focused on professional growth. - We offer paid time off and flexible scheduling options. - We offer opportunities for career advancement and ongoing training. Ready to Apply? To apply, please submit your resume and cover letter through our careers page or email them directly to our HR department. We look forward to learning how you can contribute to the success of Solugenix Corp as our next Client Services Manager.

Oversee client service delivery, manage client relationships, lead service teams, and implement continuous improvement strategies to enhance customer satisfaction. | 5+ years of experience in client services or account management, strong leadership and communication skills, and proven ability to manage service delivery and client relationships effectively. | The Client Services Manager at Solugenix Corp is responsible for overseeing all aspects of client service delivery to ensure exceptional customer satisfaction and retention. This role involves managing client relationships, coordinating service teams, and driving continuous improvement initiatives to meet client needs effectively. The Client Services Manager will act as the primary point of contact for clients, ensuring their expectations are met and exceeded through strategic planning and operational excellence.