MC

Modern Construction Services

14 open positions available

3 locations
1 employment type
Actively hiring
Full-time

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Showing 14 most recent jobs
MC

Client Services Account Manager - Facilities Maintenance - Full-time

Modern Construction ServicesCharlotte, NCFull-time
View Job
Compensation$63K - 75K a year

Coordinate and manage facilities maintenance work orders, ensuring service quality and client satisfaction across multiple sites. | At least 2 years of experience in managing work orders, familiarity with maintenance management systems, and strong interpersonal skills. | Modern Construction Services serves a variety of businesses and clients nationwide, managing and scheduling construction and maintenance needs, renovations, upfits, and a wide range of tasks like electrical repairs, plumbing issues, HVAC maintenance, janitorial, and emergency repairs. We’re hiring a detail-oriented, highly organized professional to manage nationwide facilities maintenance work orders. This desk-based role involves coordinating service delivery across construction, repair, and remodel trades, using multiple software platforms and client portals. Starting Salary: $62,500/year Bonus Potential: $10,000–$40,000 annually (paid quarterly, performance-based) Schedule: Hybrid-remote after training. Ideal candidates will have experience with work order systems, strong communication skills, and a client-focused mindset to ensure operational excellence and satisfaction. Primary Functions: • Act as the primary liaison for nationwide clients, ensuring prompt, professional communication and consistent service quality across multiple sites. • Manages all aspects of facilities maintenance operations across multi-client sites nationwide from a 100% desk-based environment. • Utilizes work order management systems and client portals to coordinate and dispatch regional vendors, tradespeople, and subcontractors. • Develop scopes for construction, repair, and remodel projects, supporting project planning and execution. • Ensures service delivery meets SLA (Service Level Agreement) standards by tracking performance, managing workflows, and maintaining real-time communication. • Maintain data integrity by reconciling discrepancies between internal systems and client platforms. • Analyze service data to identify trends, inefficiencies, and opportunities for improvement. • Generate performance reports and provide proactive updates to enhance client satisfaction and retention. • Collaborate cross-functionally to resolve issues, streamline workflows, and optimize service delivery. Requirements • 2+ years of experience managing nationwide accounts, coordinating work orders, and supporting facilities operations. • Skilled in Microsoft Office Suite and multiple software platforms, including Maintenance Management Systems (e.g., FEXA, Corrigo, ServiceChannel). • Strong interpersonal skills with a focus on relationship-building and issue resolution in fast-paced environments. • Familiar with construction trades and vendor coordination; understanding of compliance standards (OSHA, ADA, EPA). • Experienced in SLA/KPI tracking, performance analysis, and reporting. • Bachelor’s degree in Business Administration, Facilities Management, or related field preferred. Benefits • Competitive, performance-based bonus paid quarterly. • Annual profit sharing • Medical, vision, and dental. • Flexible Spending Account (FSA), Health Saving Account (HSA). • Employer-paid Basic Term Life Insurance, Short- and Long-term disability insurance. • Voluntary supplemental life insurance. • 401(k). Modern Construction Services serves a variety of businesses and clients nationwide, managing and scheduling construction and maintenance needs, renovations, upfits, and a wide range of tasks like electrical repairs, plumbing issues, HVAC maintenance, janitorial, and emergency repairs. We’re hiring a detail-oriented, highly organized professional to manage nationwide facilities maintenance work orders. This desk-based role involves coordinating service delivery across construction, repair, and remodel trades, using multiple software platforms and client portals. Starting Salary: $62,500/year Bonus Potential: $10,000–$40,000 annually (paid quarterly, performance-based) Schedule: Hybrid-remote after training. Ideal candidates will have experience with work order systems, strong communication skills, and a client-focused mindset to ensure operational excellence and satisfaction. Primary Functions: • Act as the primary liaison for nationwide clients, ensuring prompt, professional communication and consistent service quality across multiple sites. • Manages all aspects of facilities maintenance operations across multi-client sites nationwide from a 100% desk-based environment. • Utilizes work order management systems and client portals to coordinate and dispatch regional vendors, tradespeople, and subcontractors. • Develop scopes for construction, repair, and remodel projects, supporting project planning and execution. • Ensures service delivery meets SLA (Service Level Agreement) standards by tracking performance, managing workflows, and maintaining real-time communication. • Maintain data integrity by reconciling discrepancies between internal systems and client platforms. • Analyze service data to identify trends, inefficiencies, and opportunities for improvement. • Generate performance reports and provide proactive updates to enhance client satisfaction and retention. • Collaborate cross-functionally to resolve issues, streamline workflows, and optimize service delivery. Requirements • 2+ years of experience managing nationwide accounts, coordinating work orders, and supporting facilities operations. • Skilled in Microsoft Office Suite and multiple software platforms, including Maintenance Management Systems (e.g., FEXA, Corrigo, ServiceChannel). • Strong interpersonal skills with a focus on relationship-building and issue resolution in fast-paced environments. • Familiar with construction trades and vendor coordination; understanding of compliance standards (OSHA, ADA, EPA). • Experienced in SLA/KPI tracking, performance analysis, and reporting. • Bachelor’s degree in Business Administration, Facilities Management, or related field preferred. Benefits • Competitive, performance-based bonus paid quarterly. • Annual profit sharing • Medical, vision, and dental. • Flexible Spending Account (FSA), Health Saving Account (HSA). • Employer-paid Basic Term Life Insurance, Short- and Long-term disability insurance. • Voluntary supplemental life insurance. • 401(k).

Customer Service
Communication
Organizational Leadership
Data Analysis
Verified Source
Posted 6 days ago
Modern Construction Services

Project Manager - Commercial Construction

Modern Construction ServicesCharlotte, North CarolinaFull-time
View Job
Compensation$75K - 110K a year

Managing small-scale commercial construction projects from planning through completion, including cost estimation, bid evaluation, and stakeholder communication. | Experience in commercial construction estimating and project management, proficiency with construction software, and relevant educational background. | Modern Construction Services specializes in the renovation and commercial construction of warehouses, distribution centers, retail, business offices, restaurant, and healthcare related properties. The Commercial Project Manager is responsible for managing small-scale commercial construction projects, including renovations, retrofits, and upgrades to existing facilities. This role is ideal for experienced construction professionals seeking to advance toward a Project Manager position. Annual Salary: $75,000.00 - $110,000.00, depending on experience. This salary range reflects a scale from a competent early-career project specialist to a highly experienced, leadership-level project manager who adds strategic value to the organization. Key duties include developing scopes of work, soliciting and evaluating subcontractor bids, and overseeing project execution through completion. The successful candidate will demonstrate strong analytical skills, strategic planning capabilities, and effective leadership to ensure projects are delivered on time and within budget. Prepare detailed cost estimates for commercial reconstruction projects (materials, labor, equipment, subcontractors). Review architectural and engineering drawings to determine scope and requirements. Solicit and evaluate bids from subcontractors and suppliers. Develop budgets and proposals for clients and internal stakeholders. Analyze historical data and market trends to improve accuracy of estimates. Value engineering to identify cost-saving opportunities without compromising quality. Plan, coordinate, and oversee all phases of construction projects from pre-construction to closeout. Develop project schedules, timelines, and milestones. Manage subcontractors, vendors, and internal teams to ensure timely and quality execution. Monitor project budgets and control costs throughout the project lifecycle. Ensure compliance with safety regulations, building codes, and company standards. Communicate with clients, architects, engineers, and other stakeholders regularly. Skills & Qualifications: Strong knowledge of construction methods, materials, and regulations. Proficiency in estimating software (e.g., Bluebeam, PlanSwift, etc.). Experience with project management tools (e.g., Procore, BuilderTrend, Fieldwire, etc.). Excellent analytical, organizational, and communication skills. Ability to read and interpret blueprints and technical documents. Bachelor's degree in Construction Management, Civil Engineering, or related field (preferred). 3+ years of experience in commercial construction estimating and/or project management. Competitive, performance-based bonus paid quarterly. Annual profit sharing. Medical, vision, and dental. Flexible Spending Account (FSA), Health Saving Account (HSA). Employer-paid Basic Term Life Insurance, Short- and Long-term disability insurance. Voluntary supplemental life insurance. 401(k).

Construction management
Project oversight
Client communication
Estimate preparation
Direct Apply
Posted 11 days ago
MC

Client Services Account Manager - Facilities Maintenance

Modern Construction ServicesAnywhereFull-time
View Job
Compensation$60K-80K a year

Manage client relationships and coordinate facilities maintenance services to ensure timely and quality delivery. | Minimum 3 years experience in account management or client services with knowledge of facilities maintenance processes and proficiency in scheduling and CRM software. | Job Title: Client Services Account Manager - Facilities Maintenance Company Overview: Modern Construction Services is a leading provider of comprehensive construction and maintenance solutions, serving a diverse range of businesses nationwide. With a commitment to quality and customer satisfaction, we specialize in managing renovations, upfits, and a broad spectrum of maintenance tasks including electrical, plumbing, HVAC, janitorial, and emergency repairs. Role Overview: As a Client Services Account Manager, you will be the primary point of contact for our clients, ensuring their facilities maintenance needs are met with efficiency and professionalism. Your role is crucial in coordinating services, managing client relationships, and driving satisfaction through effective communication and problem-solving. What You'll Do: - You will manage and nurture client relationships to understand and anticipate their facilities maintenance needs. - You will coordinate scheduling and dispatch of maintenance and repair services across multiple client sites. - You will collaborate with internal teams and external vendors to ensure timely and quality service delivery. - You will monitor project progress and provide regular updates to clients, addressing any concerns promptly. - You will develop and implement account strategies to enhance client satisfaction and retention. - You will handle client inquiries and resolve issues with a customer-focused approach. - You will maintain accurate records of service requests, work orders, and client communications. - You will analyze service data to identify trends and recommend improvements. What You Bring: - Minimum of 3 years experience in account management or client services, preferably in facilities maintenance or construction. - Strong knowledge of facilities maintenance processes including electrical, plumbing, HVAC, and general repairs. - Excellent communication and interpersonal skills to build and maintain client relationships. - Proficiency with scheduling software and CRM systems. - Ability to manage multiple projects and priorities in a fast-paced environment. - Problem-solving mindset with attention to detail and organizational skills. Bonus Points If You Have: - Experience working with national or multi-site accounts. - Background in construction project management or facilities operations. - Familiarity with emergency repair protocols and vendor management. - Certification in facilities management or related fields. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career growth. - We offer a supportive and collaborative work environment. - We offer flexible work arrangements to promote work-life balance. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to careers@modernconstructionservices.com. We look forward to learning how you can contribute to our team and help us deliver exceptional service to our clients.

Facilities Maintenance
Account Management
Client Services
Scheduling Software
CRM Systems
Communication Skills
Problem-Solving
Project Management
Posted 3 months ago
MC

Client Services Account Manager - Facilities Maintenance

Modern Construction ServicesAnywhereFull-time
View Job
Compensation$60K-75K a year

Manage client accounts and coordinate facilities maintenance services including scheduling, client communication, and project oversight. | Minimum 3 years experience in client account management or facilities maintenance coordination with strong communication and multitasking skills. | Job Title: Client Services Account Manager - Facilities Maintenance Company Overview: Modern Construction Services is a leading provider of comprehensive construction and maintenance solutions across the United States. With a commitment to quality and customer satisfaction, we specialize in managing diverse projects including renovations, upfits, and essential facility repairs for a wide range of industries. Role Overview: As a Client Services Account Manager, you will be the primary liaison between our clients and service teams, ensuring seamless coordination and delivery of facilities maintenance services. Your role is crucial in maintaining strong client relationships and overseeing project execution to meet client expectations. What You'll Do: - You will manage client accounts, serving as the main point of contact for all facilities maintenance needs. - You will coordinate scheduling and dispatch of maintenance tasks including electrical, plumbing, HVAC, janitorial, and emergency repairs. - You will develop and maintain strong relationships with clients to understand their evolving needs. - You will collaborate with internal teams to ensure timely and quality service delivery. - You will monitor project progress and provide regular updates to clients. - You will handle client inquiries and resolve issues promptly to ensure satisfaction. - You will assist in preparing reports and documentation related to service activities. - You will identify opportunities for service improvements and contribute to process enhancements. What You Bring: - Minimum of 3 years experience in client account management or facilities maintenance coordination. - Strong knowledge of facilities maintenance processes including electrical, plumbing, HVAC, and janitorial services. - Excellent communication and interpersonal skills to manage client relationships effectively. - Proven ability to multitask and manage multiple projects simultaneously. - Proficiency with scheduling software and Microsoft Office Suite. - Problem-solving skills with a customer-focused approach. Bonus Points If You Have: - Experience in the construction or facilities management industry. - Familiarity with emergency repair protocols and safety standards. - Background in project management or related certifications. - Ability to analyze data to improve service delivery. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career growth. - We offer a supportive and collaborative work environment. - We offer flexible work arrangements to promote work-life balance. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to careers@modernconstruction.com. We look forward to hearing from you!

Facilities Maintenance
Client Account Management
Project Coordination
Electrical Systems
Plumbing
HVAC
Janitorial Services
Scheduling Software
Communication Skills
Problem-Solving
Posted 3 months ago
MC

Client Services Account Manager - Facilities Maintenance

Modern Construction ServicesAnywhereFull-time
View Job
Compensation$60K-80K a year

Manage client accounts and coordinate facilities maintenance services to ensure timely and high-quality delivery while maintaining strong client relationships. | At least 3 years of client account management experience in facilities maintenance or construction services, with strong communication skills and proficiency in CRM software. | Job Title: Client Services Account Manager - Facilities Maintenance Company Overview: Modern Construction Services is a leading provider of comprehensive construction and maintenance solutions across the United States. We specialize in managing diverse projects including renovations, upfits, and essential facility services such as electrical, plumbing, HVAC, janitorial, and emergency repairs. Our commitment to quality and client satisfaction has established us as a trusted partner for businesses nationwide. Role Overview: As a Client Services Account Manager, you will be the primary point of contact for our clients, ensuring their facilities maintenance needs are met with exceptional service and efficiency. You will coordinate between clients and our operational teams to deliver timely solutions that uphold our high standards and foster long-term relationships. What You'll Do: - You will manage client accounts, serving as the main liaison to understand and address their facilities maintenance requirements. - You will coordinate scheduling and dispatch of maintenance and repair services, ensuring timely and effective execution. - You will develop and maintain strong client relationships to promote satisfaction and repeat business. - You will collaborate with internal teams to monitor project progress and resolve any issues promptly. - You will prepare and present regular reports on service delivery and client feedback. - You will identify opportunities for service improvements and communicate these to management. - You will assist in contract negotiations and renewals to support business growth. - You will stay informed about industry trends and best practices to enhance service offerings. What You Bring: - Minimum of 3 years experience in client account management, preferably in facilities maintenance or construction services. - Strong knowledge of facilities maintenance processes including electrical, plumbing, HVAC, and janitorial services. - Excellent communication and interpersonal skills to build and maintain client relationships. - Proven ability to manage multiple projects and prioritize tasks effectively. - Proficiency with CRM software and Microsoft Office Suite. - Problem-solving mindset with attention to detail and a customer-focused approach. Bonus Points If You Have: - Experience working in a nationwide service environment. - Background in contract negotiation and vendor management. - Familiarity with emergency repair protocols and rapid response coordination. - Certification in facilities management or related fields. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a supportive and collaborative work environment. - We offer flexible work arrangements to promote work-life balance. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to careers@modernconstructionservices.com. We look forward to learning how you can contribute to our team and help us deliver exceptional facilities maintenance services nationwide.

Client Account Management
Facilities Maintenance
Electrical Systems
Plumbing
HVAC
Janitorial Services
CRM Software
Project Coordination
Communication Skills
Problem Solving
Posted 3 months ago
MC

Client Services Account Manager - Facilities Maintenance

Modern Construction ServicesAnywhereFull-time
View Job
Compensation$60K-80K a year

Manage client accounts and coordinate facilities maintenance services to ensure timely and effective solutions while maintaining strong client relationships. | Minimum 3 years experience in account management or client services within facilities maintenance or construction, strong technical knowledge, excellent communication, and proficiency with CRM and Microsoft Office. | Job Title: Client Services Account Manager - Facilities Maintenance Company Overview: Modern Construction Services is a leading provider of comprehensive construction and maintenance solutions, serving a diverse range of businesses nationwide. With a commitment to quality and reliability, we specialize in managing renovations, upfits, and a broad spectrum of facility maintenance tasks including electrical, plumbing, HVAC, janitorial, and emergency repairs. Role Overview: As a Client Services Account Manager, you will be the primary point of contact for our clients, ensuring their facilities maintenance needs are met with exceptional service and efficiency. Your role is crucial in coordinating between clients and our operational teams to deliver timely and effective solutions. What You'll Do: - You will manage client accounts, building strong relationships to understand and anticipate their maintenance needs. - You will coordinate scheduling and dispatch of maintenance and repair services across multiple facilities. - You will act as a liaison between clients and internal teams to ensure clear communication and service delivery. - You will monitor project progress and resolve any issues to maintain client satisfaction. - You will prepare and present regular reports on service status and account performance. - You will identify opportunities for service improvements and upselling additional maintenance solutions. - You will ensure compliance with safety standards and company policies in all service activities. - You will collaborate with the sales and operations teams to support business growth and client retention. What You Bring: - Minimum of 3 years experience in account management or client services within the facilities maintenance or construction industry. - Strong knowledge of facilities maintenance processes including electrical, plumbing, HVAC, and general repairs. - Excellent communication and interpersonal skills to manage diverse client relationships. - Proven ability to coordinate multiple projects and prioritize tasks effectively. - Proficiency with CRM software and Microsoft Office Suite. - Strong problem-solving skills and attention to detail. Bonus Points If You Have: - Experience with emergency repair coordination and response. - Background in sales or business development within the construction or maintenance sectors. - Certification in facilities management or related fields. - Familiarity with safety regulations and compliance standards. What We Offer: - We offer a competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a supportive and collaborative work environment. - We offer flexible work arrangements to promote work-life balance. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to careers@modernconstruction.com. We look forward to learning how you can contribute to our team and help us deliver exceptional service to our clients.

Facilities Maintenance
Account Management
Client Services
Project Coordination
CRM Software
Communication Skills
Problem-Solving
Microsoft Office Suite
Posted 3 months ago
MC

Client Services Account Manager - Facilities Maintenance

Modern Construction ServicesAnywhereFull-time
View Job
Compensation$60K-80K a year

Manage client accounts and coordinate facilities maintenance services to ensure timely, quality project delivery and strong client relationships. | Minimum 3 years experience in client account management or facilities maintenance coordination with strong knowledge of construction and maintenance processes and excellent communication skills. | Job Title: Client Services Account Manager - Facilities Maintenance Company Overview: Modern Construction Services is a leading provider of comprehensive construction and maintenance solutions across the nation. We specialize in managing and scheduling a wide array of services including renovations, upfits, electrical repairs, plumbing, HVAC maintenance, janitorial services, and emergency repairs. Our commitment to quality and client satisfaction has established us as a trusted partner for businesses of all sizes. Role Overview: As a Client Services Account Manager, you will be the primary point of contact for our clients, ensuring their facilities maintenance needs are met with efficiency and professionalism. You will coordinate between clients and our service teams to deliver timely solutions, manage project schedules, and maintain strong client relationships to support business growth. What You'll Do: - You will manage client accounts, serving as the main liaison to understand and address their facilities maintenance requirements. - You will coordinate scheduling and dispatch of maintenance and repair services to meet client expectations. - You will oversee project timelines and ensure all work complies with quality and safety standards. - You will communicate proactively with clients to provide updates, resolve issues, and gather feedback. - You will collaborate with internal teams including technicians, contractors, and administrative staff to streamline operations. - You will prepare and present reports on service delivery, project status, and client satisfaction. - You will identify opportunities for service improvements and contribute to business development efforts. What You Bring: - Minimum of 3 years experience in client account management or facilities maintenance coordination. - Strong knowledge of construction, maintenance, and repair processes including electrical, plumbing, and HVAC systems. - Excellent communication and interpersonal skills to build and maintain client relationships. - Proven ability to manage multiple projects and prioritize tasks effectively. - Proficiency with scheduling software and Microsoft Office Suite. Bonus Points If You Have: - Experience working in a construction or facilities management company. - Familiarity with emergency repair protocols and janitorial service management. - Project management certification or training. - Ability to analyze data and generate actionable insights. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a supportive and collaborative work environment. - We offer flexible work schedules to promote work-life balance. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to careers@modernconstruction.com. We look forward to learning how you can contribute to our team.

Client Account Management
Facilities Maintenance Coordination
Construction Knowledge
Electrical Systems
Plumbing Systems
HVAC Maintenance
Project Management
Communication Skills
Scheduling Software
Microsoft Office Suite
Posted 3 months ago
MC

Client Services Account Manager - Facilities Maintenance

Modern Construction ServicesAnywhereFull-time
View Job
Compensation$60K-80K a year

Manage client accounts and coordinate facilities maintenance services to ensure timely and effective project completion while maintaining strong client relationships. | Minimum 3 years experience in account management or client services with knowledge of facilities maintenance processes and proficiency in scheduling and CRM software. | Job Title: Client Services Account Manager - Facilities Maintenance Company Overview: Modern Construction Services is a leading provider of comprehensive construction and maintenance solutions across the United States. We specialize in managing and scheduling a wide range of services including renovations, upfits, electrical repairs, plumbing, HVAC maintenance, janitorial services, and emergency repairs. Our commitment to quality and customer satisfaction has made us a trusted partner for businesses nationwide. Role Overview: As a Client Services Account Manager, you will be the primary point of contact for our clients, ensuring their facilities maintenance needs are met efficiently and effectively. You will coordinate between clients and our service teams to deliver timely solutions, manage project schedules, and maintain strong client relationships to support business growth. What You'll Do: - You will manage client accounts, serving as the main liaison between clients and internal teams. - You will coordinate and schedule maintenance and repair services to meet client requirements. - You will monitor project progress and ensure timely completion of tasks. - You will resolve client issues promptly, providing excellent customer service. - You will collaborate with service teams to optimize resource allocation and workflow. - You will prepare and present regular reports on account status and project updates. - You will identify opportunities for upselling additional services to clients. - You will maintain accurate records of client interactions and service requests. What You Bring: - Minimum of 3 years experience in account management or client services, preferably in facilities maintenance or construction. - Strong knowledge of facilities maintenance processes including electrical, plumbing, HVAC, and janitorial services. - Excellent communication and interpersonal skills to build and maintain client relationships. - Proven ability to manage multiple projects and prioritize tasks effectively. - Proficiency with scheduling software and CRM systems. - Problem-solving skills with a customer-focused approach. Bonus Points If You Have: - Experience working in a construction or facilities management company. - Familiarity with emergency repair protocols and rapid response coordination. - Technical background or certifications related to facilities maintenance. - Experience with contract negotiation and service level agreements. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a supportive and collaborative work environment. - We offer flexible work schedules and remote work options. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to careers@modernconstructionservices.com. We look forward to hearing from you!

Account Management
Facilities Maintenance
Client Services
Project Coordination
Scheduling Software
CRM Systems
Communication Skills
Problem-Solving
Posted 3 months ago
MC

Client Services Account Manager - Facilities Maintenance

Modern Construction ServicesAnywhereFull-time
View Job
Compensation$60K-80K a year

Manage client accounts for facilities maintenance, coordinate service scheduling, maintain client relationships, monitor project progress, resolve issues, collaborate with vendors, prepare reports, and identify service improvement opportunities. | At least 3 years of experience in account management or client services within facilities maintenance or construction, strong knowledge of maintenance processes, excellent communication skills, proficiency in project management tools, problem-solving abilities, and relevant degree or certification. | Job Title: Client Services Account Manager - Facilities Maintenance Company Overview: Modern Construction Services is a leading provider of comprehensive construction and maintenance solutions across the nation. We specialize in managing and scheduling a wide array of services including renovations, upfits, electrical repairs, plumbing, HVAC maintenance, janitorial services, and emergency repairs, ensuring our clients' facilities operate smoothly and efficiently. Role Overview: As a Client Services Account Manager, you will be the primary point of contact for our clients, overseeing their facilities maintenance needs and ensuring exceptional service delivery. Your role is pivotal in building strong client relationships, coordinating with internal teams, and managing project timelines to meet client expectations. What You'll Do: - You will manage client accounts, serving as the main liaison between clients and our service teams. - You will coordinate and schedule maintenance and repair services to ensure timely completion. - You will develop and maintain strong relationships with clients to understand their needs and provide tailored solutions. - You will monitor project progress and communicate updates to clients and internal stakeholders. - You will resolve client issues promptly, ensuring high levels of satisfaction. - You will collaborate with vendors and contractors to secure quality services and negotiate contracts. - You will prepare reports and documentation related to client accounts and project status. - You will identify opportunities for service improvements and contribute to business growth. What You Bring: - You bring at least 3 years of experience in account management or client services within the facilities maintenance or construction industry. - You have strong knowledge of facilities maintenance processes including electrical, plumbing, HVAC, and janitorial services. - You possess excellent communication and interpersonal skills to manage client relationships effectively. - You are proficient in project management and scheduling tools. - You have problem-solving skills and the ability to handle multiple projects simultaneously. - You hold a relevant degree or certification in construction management, facilities management, or a related field. Bonus Points If You Have: - Experience with contract negotiation and vendor management. - Familiarity with emergency repair protocols and rapid response coordination. - Knowledge of industry compliance standards and safety regulations. - Proficiency in CRM software and Microsoft Office Suite. What We Offer: - We offer a dynamic and supportive work environment with opportunities for professional growth. - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer paid time off and flexible scheduling options. - We offer ongoing training and development programs to enhance your skills. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to careers@modernconstructionservices.com. We look forward to hearing from you!

Facilities Maintenance
Account Management
Project Management
Client Relationship Management
Contract Negotiation
Vendor Management
Communication Skills
Problem-Solving
Scheduling Tools
CRM Software
Posted 3 months ago
MC

Client Services Account Manager - Facilities Maintenance

Modern Construction ServicesAnywhereFull-time
View Job
Compensation$60K-80K a year

Manage client accounts and coordinate facilities maintenance services to ensure timely and quality delivery. | Minimum 3 years experience in client account management or facilities maintenance coordination with strong communication and organizational skills. | Job Title: Client Services Account Manager - Facilities Maintenance Company Overview: Modern Construction Services is a leading provider of comprehensive construction and maintenance solutions, serving a diverse range of businesses nationwide. With a commitment to quality and reliability, we specialize in managing renovations, upfits, and a broad spectrum of facility maintenance tasks including electrical, plumbing, HVAC, janitorial, and emergency repairs. Role Overview: As a Client Services Account Manager, you will be the primary point of contact for our clients, ensuring their facilities maintenance needs are met with exceptional service and efficiency. Your role is crucial in coordinating between clients and our operational teams to deliver timely and effective solutions. What You'll Do: - You will manage client accounts, building strong relationships and understanding their unique maintenance requirements. - You will coordinate scheduling and dispatch of maintenance and repair services to meet client expectations. - You will oversee project progress, ensuring timely completion and quality standards. - You will communicate proactively with clients to provide updates and resolve any issues. - You will collaborate with internal teams to optimize service delivery and resource allocation. - You will analyze client feedback and service data to recommend improvements. - You will prepare reports and documentation related to client services and project status. - You will assist in developing strategies to expand client accounts and service offerings. What You Bring: - Minimum of 3 years experience in client account management or facilities maintenance coordination. - Strong knowledge of facilities maintenance processes including electrical, plumbing, HVAC, and general repairs. - Excellent communication and interpersonal skills to manage client relationships effectively. - Proven ability to manage multiple projects and prioritize tasks in a fast-paced environment. - Proficiency with scheduling software and Microsoft Office Suite. - Problem-solving mindset with attention to detail and organizational skills. Bonus Points If You Have: - Experience in the construction or facilities management industry. - Familiarity with emergency repair protocols and vendor management. - Certification in facilities management or related fields. - Experience with CRM systems and data analysis tools. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career growth. - We offer a supportive and collaborative work environment. - We offer flexible work arrangements to promote work-life balance. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to careers@modernconstructionservices.com. We look forward to hearing from you!

Facilities Maintenance
Client Account Management
Project Coordination
Communication Skills
Scheduling Software
Problem Solving
Microsoft Office
Customer Relationship Management
Posted 3 months ago
MC

Client Services Account Manager - Facilities Maintenance

Modern Construction ServicesAnywhereFull-time
View Job
Compensation$60K-80K a year

Manage client accounts and coordinate facilities maintenance services to ensure client satisfaction and project success. | At least 3 years of experience in account management or client services with knowledge of facilities maintenance processes and strong communication skills. | Job Title: Client Services Account Manager - Facilities Maintenance Company Overview: Modern Construction Services is a leading provider of comprehensive construction and maintenance solutions across the United States. We specialize in managing and scheduling a wide range of services including renovations, upfits, electrical repairs, plumbing, HVAC maintenance, janitorial services, and emergency repairs, ensuring our clients' facilities operate smoothly and efficiently. Role Overview: As a Client Services Account Manager, you will be the primary point of contact for our clients, overseeing their facilities maintenance needs and ensuring exceptional service delivery. Your role is crucial in building strong client relationships, coordinating with internal teams, and managing projects to meet client expectations and timelines. What You'll Do: - You will manage client accounts, serving as the main liaison between clients and our service teams. - You will coordinate and schedule maintenance and repair services to ensure timely completion. - You will develop and maintain strong relationships with clients to understand their needs and provide tailored solutions. - You will oversee project progress, ensuring quality standards and client satisfaction. - You will collaborate with internal teams including operations, finance, and field technicians to streamline service delivery. - You will handle client inquiries, resolve issues promptly, and provide regular updates. - You will prepare reports and documentation related to client accounts and project status. - You will identify opportunities for service improvements and contribute to business growth. What You Bring: - You bring at least 3 years of experience in account management or client services, preferably in facilities maintenance or construction. - You have strong knowledge of facilities maintenance processes including electrical, plumbing, HVAC, and janitorial services. - You possess excellent communication and interpersonal skills to build and maintain client relationships. - You are proficient in project management and scheduling tools. - You have strong problem-solving skills and the ability to manage multiple priorities effectively. Bonus Points If You Have: - Experience working with nationwide clients and managing multi-site accounts. - Familiarity with construction and maintenance industry standards and regulations. - Background in sales or business development within the facilities services sector. - Certification in project management (PMP or similar). What We Offer: - We offer a dynamic and supportive work environment with opportunities for professional growth. - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer paid time off and flexible work arrangements. - We offer ongoing training and development programs to enhance your skills. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for the Client Services Account Manager role at Modern Construction Services. We look forward to hearing from you!

Facilities Maintenance
Account Management
Project Management
Client Relationship Management
Communication Skills
Problem-Solving
Scheduling Tools
Construction Industry Knowledge
Posted 3 months ago
MC

Client Services Account Manager - Facilities Maintenance

Modern Construction ServicesAnywhereFull-time
View Job
Compensation$60K-80K a year

Manage client accounts and coordinate facilities maintenance services to ensure client satisfaction and project success. | At least 3 years of experience in account management or client services with knowledge of facilities maintenance processes and strong communication skills. | Job Title: Client Services Account Manager - Facilities Maintenance Company Overview: Modern Construction Services is a leading provider of comprehensive construction and maintenance solutions across the United States. We specialize in managing and scheduling a wide range of services including renovations, upfits, electrical repairs, plumbing, HVAC maintenance, janitorial services, and emergency repairs, ensuring our clients' facilities operate smoothly and efficiently. Role Overview: As a Client Services Account Manager, you will be the primary point of contact for our clients, overseeing their facilities maintenance needs and ensuring exceptional service delivery. Your role is crucial in building strong client relationships, coordinating with internal teams, and managing projects to meet client expectations and timelines. What You'll Do: - You will manage client accounts, serving as the main liaison between clients and our service teams. - You will coordinate and schedule maintenance and repair services to ensure timely completion. - You will develop and maintain strong relationships with clients to understand their needs and provide tailored solutions. - You will oversee project progress, ensuring quality standards and client satisfaction. - You will collaborate with internal teams including operations, finance, and field technicians to streamline service delivery. - You will handle client inquiries, resolve issues promptly, and provide regular updates. - You will prepare reports and documentation related to client accounts and project status. - You will identify opportunities for service improvements and contribute to business growth. What You Bring: - You bring at least 3 years of experience in account management or client services, preferably in facilities maintenance or construction. - You have strong knowledge of facilities maintenance processes including electrical, plumbing, HVAC, and janitorial services. - You possess excellent communication and interpersonal skills to build and maintain client relationships. - You are proficient in project management and scheduling tools. - You have strong problem-solving skills and the ability to manage multiple priorities effectively. Bonus Points If You Have: - Experience working with nationwide clients and managing multi-site accounts. - Familiarity with construction and maintenance industry standards and regulations. - Background in sales or business development within the facilities services sector. - Certification in project management (PMP or similar). What We Offer: - We offer a dynamic and supportive work environment with opportunities for professional growth. - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer paid time off and flexible work arrangements. - We offer ongoing training and development programs to enhance your skills. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for the Client Services Account Manager role at Modern Construction Services. We look forward to hearing from you!

Facilities Maintenance
Account Management
Project Management
Client Relationship Management
Communication Skills
Problem-Solving
Scheduling Tools
Construction Industry Knowledge
Posted 3 months ago
MC

Client Services Account Manager - Facilities Maintenance

Modern Construction ServicesAnywhereFull-time
View Job
Compensation$60K-80K a year

Manage client accounts and coordinate facilities maintenance services to ensure timely and high-quality delivery while maintaining strong client relationships. | Minimum 3 years experience in account management or client services within facilities maintenance or construction, strong knowledge of maintenance processes, excellent communication, and proficiency with CRM software. | Job Title: Client Services Account Manager - Facilities Maintenance Company Overview: Modern Construction Services is a leading provider of comprehensive construction and maintenance solutions across the United States. We specialize in managing and scheduling a wide range of services including renovations, upfits, electrical repairs, plumbing, HVAC maintenance, janitorial services, and emergency repairs. Our commitment to quality and customer satisfaction has made us a trusted partner for businesses nationwide. Role Overview: As a Client Services Account Manager, you will be the primary point of contact for our clients, ensuring their facilities maintenance needs are met with exceptional service and efficiency. You will coordinate between clients and our operational teams to deliver timely solutions and maintain strong, long-lasting relationships. What You'll Do: - You will manage client accounts, serving as the main liaison to understand and address their facilities maintenance requirements. - You will coordinate scheduling and dispatching of maintenance and repair services to meet client expectations. - You will monitor project progress and ensure timely completion of tasks such as electrical, plumbing, HVAC, and janitorial services. - You will resolve client issues promptly, providing effective solutions and maintaining high satisfaction levels. - You will collaborate with internal teams to optimize service delivery and improve operational workflows. - You will prepare and present regular reports on account status, service metrics, and client feedback. - You will identify opportunities for account growth and upsell additional services where appropriate. - You will stay informed about industry trends and best practices to advise clients effectively. What You Bring: - Minimum of 3 years experience in account management or client services within facilities maintenance or construction industries. - Strong knowledge of facilities maintenance processes including electrical, plumbing, HVAC, and janitorial services. - Excellent communication and interpersonal skills to build and maintain client relationships. - Proven ability to manage multiple accounts and coordinate complex service schedules. - Proficiency with CRM software and Microsoft Office Suite. - Strong problem-solving skills and attention to detail. Bonus Points If You Have: - Experience working with nationwide clients and managing multi-site accounts. - Background in construction project management or operations. - Familiarity with emergency repair protocols and rapid response coordination. - Certification in facilities management or related fields. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a supportive and collaborative work environment. - We offer flexible work arrangements to promote work-life balance. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to careers@modernconstruction.com. We look forward to learning how you can contribute to our team!

Facilities Maintenance
Account Management
Client Services
Project Coordination
CRM Software
Communication Skills
Problem-Solving
Microsoft Office Suite
Posted 3 months ago
Modern Construction Services

Client Services Account Manager - Facilities Maintenance

Modern Construction ServicesAnywhereFull-time
View Job
Compensation$Not specified

Manage nationwide facilities maintenance work orders and coordinate service delivery across various trades. Act as the primary liaison for clients, ensuring service quality and prompt communication. | Candidates should have at least 2 years of experience managing accounts and coordinating work orders. A bachelor's degree in a related field is preferred, along with strong skills in various software platforms. | Modern Construction Services serves a variety of businesses and clients nationwide, managing and scheduling construction and maintenance needs, renovations, upfits, and a wide range of tasks like electrical repairs, plumbing issues, HVAC maintenance, janitorial, and emergency repairs. We’re hiring a detail-oriented, highly organized professional to manage nationwide facilities maintenance work orders. This desk-based role involves coordinating service delivery across construction, repair, and remodel trades, using multiple software platforms and client portals. Starting Salary: $62,500/year Bonus Potential: $10,000–$40,000 annually (paid quarterly, performance-based) Schedule: Hybrid-remote after training. Ideal candidates will have experience with work order systems, strong communication skills, and a client-focused mindset to ensure operational excellence and satisfaction. Primary Functions: Act as the primary liaison for nationwide clients, ensuring prompt, professional communication and consistent service quality across multiple sites. Manages all aspects of facilities maintenance operations across multi-client sites nationwide from a 100% desk-based environment. Utilizes work order management systems and client portals to coordinate and dispatch regional vendors, tradespeople, and subcontractors. Develop scopes for construction, repair, and remodel projects, supporting project planning and execution. Ensures service delivery meets SLA (Service Level Agreement) standards by tracking performance, managing workflows, and maintaining real-time communication. Maintain data integrity by reconciling discrepancies between internal systems and client platforms. Analyze service data to identify trends, inefficiencies, and opportunities for improvement. Generate performance reports and provide proactive updates to enhance client satisfaction and retention. Collaborate cross-functionally to resolve issues, streamline workflows, and optimize service delivery. 2+ years of experience managing nationwide accounts, coordinating work orders, and supporting facilities operations. Skilled in Microsoft Office Suite and multiple software platforms, including Maintenance Management Systems (e.g., FEXA, Corrigo, ServiceChannel). Strong interpersonal skills with a focus on relationship-building and issue resolution in fast-paced environments. Familiar with construction trades and vendor coordination; understanding of compliance standards (OSHA, ADA, EPA). Experienced in SLA/KPI tracking, performance analysis, and reporting. Bachelor’s degree in Business Administration, Facilities Management, or related field preferred. Competitive, performance-based bonus paid quarterly. Annual profit sharing Medical, vision, and dental. Flexible Spending Account (FSA), Health Saving Account (HSA). Employer-paid Basic Term Life Insurance, Short- and Long-term disability insurance. Voluntary supplemental life insurance. 401(k).

Work Order Systems
Communication Skills
Client-focused Mindset
Facilities Operations
Microsoft Office Suite
Maintenance Management Systems
Interpersonal Skills
Relationship-building
Issue Resolution
Construction Trades
Vendor Coordination
Compliance Standards
SLA Tracking
KPI Tracking
Performance Analysis
Reporting
Direct Apply
Posted 4 months ago

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