Modern Construction Services

Compensation

Full Description

Job Title: Client Services Account Manager - Facilities Maintenance Company Overview: Modern Construction Services is a leading provider of comprehensive construction and maintenance solutions across the nation. We specialize in managing and scheduling a wide array of services including renovations, upfits, electrical repairs, plumbing, HVAC maintenance, janitorial services, and emergency repairs. Our commitment to quality and client satisfaction has established us as a trusted partner for businesses of all sizes. Role Overview: As a Client Services Account Manager, you will be the primary point of contact for our clients, ensuring their facilities maintenance needs are met with efficiency and professionalism. You will coordinate between clients and our service teams to deliver timely solutions, manage project schedules, and maintain strong client relationships to support business growth. What You'll Do: - You will manage client accounts, serving as the main liaison to understand and address their facilities maintenance requirements. - You will coordinate scheduling and dispatch of maintenance and repair services to meet client expectations. - You will oversee project timelines and ensure all work complies with quality and safety standards. - You will communicate proactively with clients to provide updates, resolve issues, and gather feedback. - You will collaborate with internal teams including technicians, contractors, and administrative staff to streamline operations. - You will prepare and present reports on service delivery, project status, and client satisfaction. - You will identify opportunities for service improvements and contribute to business development efforts. What You Bring: - Minimum of 3 years experience in client account management or facilities maintenance coordination. - Strong knowledge of construction, maintenance, and repair processes including electrical, plumbing, and HVAC systems. - Excellent communication and interpersonal skills to build and maintain client relationships. - Proven ability to manage multiple projects and prioritize tasks effectively. - Proficiency with scheduling software and Microsoft Office Suite. Bonus Points If You Have: - Experience working in a construction or facilities management company. - Familiarity with emergency repair protocols and janitorial service management. - Project management certification or training. - Ability to analyze data and generate actionable insights. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a supportive and collaborative work environment. - We offer flexible work schedules to promote work-life balance. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to careers@modernconstruction.com. We look forward to learning how you can contribute to our team.