MacDonald-Miller Facility Solutions

Manage and optimize accounts receivable transactions and collections for service and preventative maintenance contracts, ensuring timely payments and resolving discrepancies. | Minimum 3 years experience in accounts receivable or collections, proficiency with accounting software and Microsoft Office, strong communication and organizational skills. | Job Title: Accounts Receivable Specialist - Service & Preventative Maintenance Collections Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, dedicated to making buildings work better. With over one thousand employees across 14 offices, we specialize in designing, delivering, and servicing HVAC, plumbing, and automation system solutions for commercial buildings. Our commitment to innovation and customer satisfaction has made us a trusted partner in the industry. Role Overview: As an Accounts Receivable Specialist focused on Service & Preventative Maintenance Collections, you will play a critical role in managing and optimizing the company’s receivables. Your efforts will ensure timely collections, maintain strong client relationships, and support the financial health of MacDonald-Miller. What You'll Do: - You will manage and process accounts receivable transactions related to service and preventative maintenance contracts. - You will monitor customer accounts to identify and resolve payment issues promptly. - You will communicate professionally with clients to ensure timely collections and address any billing inquiries. - You will collaborate with the sales and service teams to reconcile accounts and resolve discrepancies. - You will prepare and maintain accurate records of collections and account statuses. - You will assist in month-end closing activities related to accounts receivable. - You will support continuous improvement initiatives to enhance collection processes. - You will provide regular reports on accounts receivable status to management. What You Bring: - Minimum of 3 years of experience in accounts receivable or collections, preferably in a service-oriented industry. - Proficiency with accounting software and Microsoft Office Suite, especially Excel. - Strong communication and negotiation skills to effectively manage client interactions. - Detail-oriented with excellent organizational and time management abilities. - Ability to work independently and as part of a team in a fast-paced environment. Bonus Points If You Have: - Experience with mechanical contracting or facilities services industries. - Familiarity with ERP systems such as SAP or Oracle. - Knowledge of HVAC, plumbing, or automation service contracts. - Additional certifications in accounting or finance. What We Offer: - We offer competitive salary and comprehensive benefits including medical, dental, and vision coverage. - We offer opportunities for professional growth and career advancement within a stable and growing company. - We offer a supportive and inclusive work environment that values teamwork and innovation. - We offer flexible work arrangements to help balance your professional and personal life. - We offer employee wellness programs and community involvement initiatives. Ready to Apply? To join our team at MacDonald-Miller Facility Solutions as an Accounts Receivable Specialist, please submit your resume and cover letter through our careers page or email them directly to our HR department. We look forward to hearing from you!

Provide frontline customer support, coordinate service schedules, document and escalate service issues, maintain records, assist in reporting, collaborate internally, and support sales with technical information. | At least 2 years of customer service or technical support experience, proficiency in CRM and Microsoft Office, strong communication and problem-solving skills, preferably with HVAC or mechanical services background. | Job Title: Service Support Representative Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in designing, delivering, and servicing HVAC, plumbing, and automation system solutions for commercial buildings. With over a thousand employees across 10 offices, we pride ourselves on our commitment to quality, innovation, and customer satisfaction. Role Overview: As a Service Support Representative, you will be the frontline contact for our clients, providing exceptional support and ensuring smooth communication between customers and our technical teams. Your role is vital in maintaining strong client relationships and facilitating timely service delivery. What You'll Do: - You will respond promptly to customer inquiries and service requests, providing accurate information and solutions. - You will coordinate service schedules between clients and field technicians to ensure efficient operations. - You will document and track service issues, escalating complex problems to the appropriate teams. - You will maintain detailed records of customer interactions and service activities. - You will assist in preparing service reports and follow-up communications. - You will collaborate with internal departments to improve service processes and customer satisfaction. - You will support the sales team by providing technical information and service history as needed. What You Bring: - Minimum of 2 years experience in customer service or technical support, preferably in HVAC or mechanical services. - Strong communication skills, both verbal and written, with a customer-focused approach. - Proficiency in using CRM software and Microsoft Office Suite. - Ability to multitask and manage time effectively in a fast-paced environment. - Problem-solving skills and attention to detail. Bonus Points If You Have: - Experience with HVAC systems or mechanical contracting industry knowledge. - Familiarity with service management software. - Technical background or certifications related to HVAC or plumbing. - Bilingual abilities to support diverse customer base. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and career advancement within a large, stable company. - We offer a supportive and collaborative work environment with a focus on work-life balance. - We offer ongoing training and development programs to enhance your skills. - We offer employee recognition programs and community involvement initiatives. Ready to Apply? Please submit your resume and cover letter through our careers page at www.macmiller.com/careers or email your application to careers@macmiller.com. We look forward to hearing from you!

Manage accounts receivable processes for service and preventative maintenance contracts, ensuring timely collections and accurate billing. | Minimum 3 years experience in accounts receivable or collections with strong accounting knowledge and proficiency in accounting software and Excel. | Job Title: Accounts Receivable Specialist - Service & Preventative Maintenance Collections Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, dedicated to making buildings work better. With over one thousand employees across 14 offices, we specialize in designing, delivering, and servicing HVAC, plumbing, and automation system solutions for commercial buildings. Our commitment to innovation and customer satisfaction has made us a trusted partner in the industry. Role Overview: As an Accounts Receivable Specialist focused on Service & Preventative Maintenance Collections, you will play a critical role in managing and optimizing the company’s receivables. Your efforts will ensure timely collections, maintain strong client relationships, and support the financial health of MacDonald-Miller. What You'll Do: - You will manage accounts receivable processes specifically for service and preventative maintenance contracts. - You will monitor customer accounts to identify and resolve outstanding invoices. - You will communicate professionally with clients to facilitate timely payments and resolve billing discrepancies. - You will collaborate with the sales and service teams to ensure accurate billing and contract compliance. - You will prepare and maintain detailed reports on collections status and aging accounts. - You will assist in the development and implementation of improved collection strategies. - You will support month-end and year-end closing activities related to accounts receivable. - You will maintain accurate records and documentation to support audit requirements. What You Bring: - You bring at least 3 years of experience in accounts receivable or collections, preferably in a service-oriented industry. - You have strong knowledge of accounting principles and accounts receivable processes. - You are proficient with accounting software and Microsoft Office, especially Excel. - You possess excellent communication and negotiation skills to manage client relationships effectively. - You demonstrate strong organizational skills and attention to detail. - You are capable of working independently and as part of a team in a fast-paced environment. Bonus Points If You Have: - Experience in the mechanical contracting or facilities services industry. - Familiarity with ERP systems such as SAP or Oracle. - Knowledge of preventative maintenance contract structures and billing. - Additional certifications in accounting or finance. What We Offer: - We offer a competitive salary and comprehensive benefits package. - We offer opportunities for professional growth and career advancement. - We offer a supportive and collaborative work environment. - We offer flexible work arrangements to support work-life balance. - We offer employee wellness programs and community involvement initiatives. Ready to Apply? If you are ready to contribute to a dynamic team and help MacDonald-Miller Facility Solutions continue to thrive, please submit your resume and cover letter through our careers page or email us directly at careers@macmiller.com.

Respond to customer inquiries, coordinate service schedules, maintain records, assist troubleshooting, communicate between stakeholders, support service team, and contribute to improvements. | Minimum 2 years customer service or technical support experience, proficiency with CRM and Microsoft Office, strong communication and multitasking skills. | Job Title: Service Support Representative Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in HVAC, plumbing, and automation system solutions for commercial buildings. With over a thousand employees across 10 offices, we pride ourselves on delivering innovative, reliable, and efficient services to a diverse range of clients. Role Overview: As a Service Support Representative, you will be the frontline contact for our customers, providing exceptional support and ensuring their service needs are met promptly and effectively. Your role is crucial in maintaining strong client relationships and supporting our service teams to deliver top-quality solutions. What You'll Do: - You will respond to customer inquiries and service requests with professionalism and urgency. - You will coordinate service schedules and dispatch technicians to client sites. - You will maintain accurate records of service calls and customer interactions. - You will assist in troubleshooting basic service issues and escalate complex problems appropriately. - You will communicate effectively between customers, technicians, and management to ensure seamless service delivery. - You will support the service team with administrative tasks and reporting. - You will contribute to continuous improvement initiatives to enhance customer satisfaction. What You Bring: - Minimum of 2 years experience in customer service or technical support, preferably in HVAC or mechanical services. - Strong communication and interpersonal skills. - Proficiency with CRM software and Microsoft Office Suite. - Ability to multitask and manage time effectively in a fast-paced environment. - Problem-solving mindset with attention to detail. Bonus Points If You Have: - Experience working in the mechanical contracting or facilities management industry. - Knowledge of HVAC, plumbing, or automation systems. - Familiarity with service dispatch software. - Bilingual abilities are a plus. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and development. - We offer a supportive and inclusive work environment. - We offer work-life balance with flexible scheduling options. - We offer employee wellness programs and team-building activities. Ready to Apply? Please submit your resume and cover letter through our careers page at www.macmiller.com/careers or email us directly at careers@macmiller.com. We look forward to hearing from you!

Manage accounts receivable processes for service and preventative maintenance contracts, ensuring timely collections and accurate billing. | At least 3 years of accounts receivable or collections experience, proficiency with accounting software, strong communication and organizational skills. | Job Title: Accounts Receivable Specialist - Service & Preventative Maintenance Collections Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in HVAC, plumbing, and automation system solutions for commercial buildings. With over one thousand employees across 14 offices, we are committed to making buildings work better through innovative design, delivery, and service. Role Overview: As an Accounts Receivable Specialist focused on Service & Preventative Maintenance Collections, you will play a critical role in managing and optimizing the company’s receivables. Your efforts will ensure timely collections, maintain strong client relationships, and support the financial health of MacDonald-Miller. What You'll Do: - You will manage accounts receivable processes specifically for service and preventative maintenance contracts. - You will monitor and follow up on outstanding invoices to ensure timely payments. - You will communicate professionally with clients to resolve billing discrepancies and answer payment inquiries. - You will collaborate with the sales and service teams to verify contract terms and billing accuracy. - You will maintain accurate records of collections activities and update the accounting system accordingly. - You will assist in preparing reports on receivables status and aging for management review. - You will identify and recommend process improvements to enhance collections efficiency. - You will support month-end and year-end closing activities related to accounts receivable. What You Bring: - You bring at least 3 years of experience in accounts receivable or collections, preferably in a service-oriented industry. - You bring strong knowledge of accounting principles and proficiency with accounting software, such as QuickBooks or SAP. - You bring excellent communication and negotiation skills to effectively manage client interactions. - You bring strong organizational skills and attention to detail to manage multiple accounts simultaneously. - You bring the ability to work independently and as part of a team in a fast-paced environment. Bonus Points If You Have: - Experience in the mechanical contracting or facilities services industry. - Familiarity with contract terms related to service and preventative maintenance agreements. - Advanced Excel skills for data analysis and reporting. - Experience with ERP systems and automated billing platforms. What We Offer: - We offer a competitive salary and comprehensive benefits package including health, dental, and vision insurance. - We offer opportunities for professional development and career growth within a stable and growing company. - We offer a supportive and inclusive work environment that values teamwork and innovation. - We offer flexible work arrangements to help balance your professional and personal life. - We offer employee wellness programs and community involvement initiatives. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our careers portal at www.macmiller.com/careers. We look forward to learning how you can contribute to our team!

Respond to customer inquiries, coordinate service schedules, maintain records, assist troubleshooting, collaborate with teams, and support service improvements. | 2+ years customer service experience, proficiency in CRM and Microsoft Office, strong communication and problem-solving skills. | Job Title: Service Support Representative Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in designing, delivering, and servicing HVAC, plumbing, and automation system solutions for commercial buildings. With over a thousand employees across 10 offices, we pride ourselves on our commitment to quality, innovation, and customer satisfaction. Role Overview: As a Service Support Representative, you will be the frontline contact for our clients, ensuring their service needs are met promptly and efficiently. Your role is crucial in maintaining strong client relationships and supporting our service teams to deliver exceptional solutions. What You'll Do: - You will respond to customer inquiries and service requests with professionalism and urgency. - You will coordinate service schedules between clients and field technicians to optimize efficiency. - You will maintain accurate records of service calls, customer interactions, and follow-ups. - You will assist in troubleshooting basic service issues and escalate complex problems appropriately. - You will collaborate with internal teams to ensure seamless communication and service delivery. - You will provide timely updates to customers regarding service status and resolutions. - You will support the continuous improvement of service processes and customer satisfaction initiatives. What You Bring: - Minimum of 2 years experience in customer service or service support roles, preferably in mechanical contracting or related industries. - Strong communication skills, both verbal and written, to effectively interact with clients and team members. - Proficiency with CRM software and Microsoft Office Suite. - Ability to multitask and manage time effectively in a fast-paced environment. - Problem-solving skills with a customer-focused mindset. Bonus Points If You Have: - Experience with HVAC, plumbing, or automation systems. - Knowledge of scheduling and dispatch software. - Technical aptitude to understand mechanical service issues. - Bilingual abilities to support diverse customer base. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and development within a supportive team environment. - We offer a dynamic workplace culture that values innovation and collaboration. - We offer flexible work schedules and remote work options where applicable. - We offer employee wellness programs and community involvement initiatives. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our careers page at www.macmiller.com/careers. We look forward to hearing from you!

Manage accounts receivable processes for service and preventative maintenance contracts, ensuring timely collections and accurate financial records. | At least 3 years of accounts receivable or collections experience, proficiency in accounting software and Microsoft Office, strong communication and organizational skills. | Job Title: Accounts Receivable Specialist - Service & Preventative Maintenance Collections Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in HVAC, plumbing, and automation system solutions for commercial buildings. With over one thousand employees across 14 offices, we are committed to making buildings work better through innovative design, delivery, and service. Role Overview: As an Accounts Receivable Specialist focused on Service & Preventative Maintenance Collections, you will play a critical role in managing and optimizing the company’s cash flow. You will be responsible for ensuring timely collection of payments, maintaining accurate financial records, and supporting the finance team to enhance overall operational efficiency. What You'll Do: - You will manage accounts receivable processes specifically for service and preventative maintenance contracts. - You will follow up on overdue invoices and communicate effectively with clients to resolve payment issues. - You will reconcile customer accounts and ensure accurate application of payments. - You will collaborate with the sales and service teams to verify contract terms and billing accuracy. - You will prepare and maintain detailed reports on collections status and aging accounts. - You will assist in month-end closing activities related to accounts receivable. - You will identify and recommend process improvements to enhance collections efficiency. - You will maintain compliance with company policies and accounting standards. What You Bring: - You bring at least 3 years of experience in accounts receivable or collections, preferably in a service-oriented industry. - You have strong knowledge of accounting principles and accounts receivable processes. - You are proficient in using accounting software and Microsoft Office, especially Excel. - You possess excellent communication and negotiation skills to manage client relationships. - You have strong organizational skills and attention to detail. - You are capable of working independently and as part of a team in a fast-paced environment. Bonus Points If You Have: - Experience with mechanical contracting or facility services industries. - Familiarity with ERP systems such as SAP or Oracle. - Knowledge of preventative maintenance contract billing. - Additional certifications in accounting or finance. What We Offer: - We offer competitive salary and comprehensive benefits including medical, dental, and vision coverage. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive work environment. - We offer flexible work schedules and remote work options. - We offer employee wellness programs and community involvement initiatives. Ready to Apply? Please submit your resume and cover letter through our careers page at www.macmiller.com/careers. We look forward to learning how you can contribute to our team and help us make buildings work better.

Responding to customer inquiries, coordinating service schedules, maintaining records, troubleshooting issues, collaborating with teams, and supporting service improvements. | At least 2 years of customer service or service support experience, proficiency with CRM and Microsoft Office, strong communication and organizational skills, and a customer-focused mindset. | Job Title: Service Support Representative Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in designing, delivering, and servicing HVAC, plumbing, and automation system solutions for commercial buildings. With over a thousand employees across 10 offices, we pride ourselves on our commitment to quality, innovation, and customer satisfaction. Role Overview: As a Service Support Representative, you will be the frontline contact for our clients, ensuring their service needs are met promptly and efficiently. Your role is crucial in maintaining strong client relationships and supporting our service teams to deliver exceptional solutions. What You'll Do: - You will respond to customer inquiries and service requests with professionalism and urgency. - You will coordinate service schedules between clients and technicians to optimize efficiency. - You will maintain accurate records of service calls, customer interactions, and follow-ups. - You will assist in troubleshooting basic service issues and escalate complex problems appropriately. - You will collaborate with internal teams to ensure seamless communication and service delivery. - You will provide timely updates to customers regarding service status and resolutions. - You will support the continuous improvement of service processes and customer satisfaction initiatives. What You Bring: - You have at least 2 years of experience in customer service or service support roles, preferably in mechanical contracting or related industries. - You possess strong communication skills, both verbal and written. - You are proficient with CRM software and Microsoft Office Suite. - You have excellent organizational skills and attention to detail. - You demonstrate problem-solving abilities and a customer-focused mindset. Bonus Points If You Have: - Experience with HVAC, plumbing, or building automation systems. - Knowledge of service dispatch software and scheduling tools. - Technical aptitude to understand mechanical systems. - Bilingual abilities to support diverse customer bases. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and career advancement. - We offer a supportive and inclusive work environment. - We offer paid time off and flexible scheduling options. - We offer employee wellness programs and community involvement initiatives. Ready to Apply? Please submit your resume and cover letter through our careers page at www.macdonaldmiller.com/careers. We look forward to learning how you can contribute to our team!

Manage accounts receivable processes for service and preventative maintenance contracts, ensuring timely collections and resolving billing issues. | Minimum 3 years experience in accounts receivable or collections, proficiency in accounting software and Microsoft Office, strong communication and organizational skills. | Job Title: Accounts Receivable Specialist - Service & Preventative Maintenance Collections Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in HVAC, plumbing, and automation system solutions for commercial buildings. With over one thousand employees across 14 offices, we are committed to making buildings work better through innovative design, delivery, and service. Role Overview: As an Accounts Receivable Specialist focused on Service & Preventative Maintenance Collections, you will play a critical role in managing and optimizing the company’s receivables. Your efforts will ensure timely collections, maintain strong client relationships, and support the financial health of MacDonald-Miller. What You'll Do: - You will manage accounts receivable processes specifically for service and preventative maintenance contracts. - You will monitor outstanding invoices and follow up with clients to ensure timely payments. - You will collaborate with the sales and service teams to resolve billing discrepancies. - You will maintain accurate records of all collections activities and client communications. - You will prepare regular reports on accounts receivable status for management review. - You will assist in the development and implementation of improved collection strategies. - You will support month-end and year-end closing activities related to accounts receivable. - You will provide excellent customer service to clients regarding billing inquiries and payment arrangements. What You Bring: - Minimum of 3 years of experience in accounts receivable or collections, preferably in a service-oriented industry. - Strong knowledge of accounting principles and accounts receivable processes. - Proficiency with accounting software and Microsoft Office Suite, especially Excel. - Excellent communication and negotiation skills. - Detail-oriented with strong organizational and time management abilities. - Ability to work independently and as part of a team in a fast-paced environment. Bonus Points If You Have: - Experience in the mechanical contracting or facilities services industry. - Familiarity with ERP systems such as SAP or Oracle. - Prior experience working with preventative maintenance contracts. - Additional certifications in accounting or finance. What We Offer: - We offer competitive salary and comprehensive benefits including medical, dental, and vision coverage. - We offer opportunities for professional growth and career advancement within a stable and growing company. - We offer a supportive and inclusive work environment that values teamwork and innovation. - We offer flexible work schedules and remote work options to support work-life balance. - We offer employee wellness programs and company-sponsored events. Ready to Apply? To join our team at MacDonald-Miller Facility Solutions, please submit your resume and cover letter through our careers page or email them directly to our HR department. We look forward to hearing from you!

Coordinate and respond to customer service requests, troubleshoot issues, and maintain client communication to ensure efficient service delivery. | At least 2 years of customer service or technical support experience, proficiency with service software, strong communication and problem-solving skills. | Job Title: Service Support Representative Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in designing, delivering, and servicing HVAC, plumbing, and automation system solutions for commercial buildings. With over a thousand employees across 10 offices, we pride ourselves on our commitment to quality, innovation, and customer satisfaction. Role Overview: As a Service Support Representative, you will be the frontline contact for our clients, ensuring their service needs are met promptly and efficiently. Your role is vital in coordinating service requests, providing technical support, and maintaining strong client relationships to uphold MacDonald-Miller’s reputation for excellence. What You'll Do: - You will respond to customer inquiries and service requests with professionalism and urgency. - You will coordinate with field technicians and internal teams to schedule and dispatch service calls. - You will maintain accurate records of service activities and customer interactions. - You will troubleshoot basic technical issues and escalate complex problems appropriately. - You will communicate effectively with clients to provide updates and resolve concerns. - You will assist in preparing service reports and documentation. - You will support continuous improvement initiatives to enhance service delivery. What You Bring: - Minimum of 2 years experience in customer service or technical support, preferably in HVAC or mechanical services. - Strong communication and interpersonal skills. - Proficiency with service management software and Microsoft Office Suite. - Ability to multitask and manage time effectively in a fast-paced environment. - Problem-solving mindset with attention to detail. Bonus Points If You Have: - Experience working in the mechanical contracting or facilities management industry. - Knowledge of HVAC, plumbing, or automation systems. - Familiarity with CRM and dispatch software. - Additional language skills. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and development. - We offer a supportive and inclusive work environment. - We offer paid time off and flexible scheduling options. - We offer employee wellness programs and team-building activities. Ready to Apply? Please submit your resume and cover letter through our careers page at www.macdonald-miller.com/careers or email us directly at careers@macdonald-miller.com. We look forward to hearing from you!

Manage accounts receivable processes for service and preventative maintenance contracts, ensuring timely collections and accurate financial records. | At least 3 years of accounts receivable or collections experience, proficiency in accounting software and Microsoft Office, strong communication and organizational skills. | Job Title: Accounts Receivable Specialist - Service & Preventative Maintenance Collections Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in HVAC, plumbing, and automation system solutions for commercial buildings. With over one thousand employees across 14 offices, we are committed to making buildings work better through innovative design, delivery, and service. Role Overview: As an Accounts Receivable Specialist focused on Service & Preventative Maintenance Collections, you will play a critical role in managing and optimizing the company’s cash flow. You will be responsible for ensuring timely collections, maintaining accurate financial records, and supporting the finance team to enhance overall operational efficiency. What You'll Do: - You will manage accounts receivable processes specifically for service and preventative maintenance contracts. - You will monitor customer accounts and follow up on overdue invoices to ensure timely payments. - You will collaborate with the sales and service teams to resolve billing discrepancies and customer inquiries. - You will prepare and maintain accurate records of collections and account statuses. - You will assist in month-end closing activities related to accounts receivable. - You will generate reports on collection activities and outstanding balances for management review. - You will support continuous improvement initiatives within the accounts receivable function. What You Bring: - You bring at least 3 years of experience in accounts receivable or collections, preferably in a service-oriented industry. - You have strong knowledge of accounting principles and accounts receivable processes. - You are proficient in using accounting software and Microsoft Office, especially Excel. - You possess excellent communication and negotiation skills to effectively manage customer relationships. - You demonstrate strong organizational skills and attention to detail. Bonus Points If You Have: - Experience with mechanical contracting or facility solutions industries. - Familiarity with ERP systems such as SAP or Oracle. - Knowledge of preventative maintenance contract billing. - Ability to analyze financial data to identify trends and improve collection strategies. What We Offer: - We offer a collaborative and supportive work environment with opportunities for professional growth. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer paid time off and holiday pay to support work-life balance. - We offer ongoing training and development programs to enhance your skills. - We offer the chance to be part of a company that values innovation and sustainability. Ready to Apply? Please submit your resume and cover letter through our careers page at www.macmiller.com/careers. We look forward to learning how you can contribute to our team!

Respond to customer inquiries, coordinate service schedules, maintain records, communicate between stakeholders, troubleshoot issues, support billing, and contribute to service improvements. | Minimum 2 years customer service experience, proficiency in service software and Microsoft Office, strong communication and problem-solving skills. | Job Title: Service Support Representative Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in HVAC, plumbing, and automation system solutions for commercial buildings. With over a thousand employees across 10 offices, we pride ourselves on delivering innovative, reliable, and efficient services that meet the diverse needs of our clients. Role Overview: As a Service Support Representative, you will be the frontline contact for our customers, providing exceptional support and ensuring their service needs are met promptly and effectively. Your role is crucial in maintaining strong client relationships and supporting our service teams to deliver top-quality solutions. What You'll Do: - You will respond to customer inquiries and service requests with professionalism and urgency. - You will coordinate service schedules and dispatch technicians to job sites efficiently. - You will maintain accurate records of service calls, customer interactions, and work orders. - You will communicate effectively between customers, technicians, and management to ensure seamless service delivery. - You will assist in troubleshooting basic service issues and escalate complex problems appropriately. - You will support billing and invoicing processes related to service activities. - You will contribute to continuous improvement initiatives by providing feedback from customer interactions. What You Bring: - Minimum of 2 years experience in customer service or service support roles, preferably in mechanical contracting or related industries. - Strong communication skills, both verbal and written, with a customer-focused approach. - Proficiency with service management software and Microsoft Office Suite. - Ability to multitask and manage time effectively in a fast-paced environment. - Problem-solving skills and the ability to work collaboratively with diverse teams. Bonus Points If You Have: - Experience with HVAC, plumbing, or building automation systems. - Knowledge of mechanical contracting industry standards and terminology. - Familiarity with CRM and dispatch software. - Additional language skills to support diverse customer base. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and career advancement within a stable and respected company. - We offer a supportive and inclusive work environment that values teamwork and innovation. - We offer flexible work schedules and employee wellness programs. - We offer company-sponsored training and development resources. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for the Service Support Representative role at MacDonald-Miller Facility Solutions. We look forward to hearing from you!

Responding to customer inquiries, coordinating service calls, troubleshooting issues, and maintaining client relationships. | At least 2 years of customer service or technical support experience, proficiency with CRM and Microsoft Office, and basic HVAC or mechanical knowledge. | Job Title: Service Support Representative Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in designing, delivering, and servicing HVAC, plumbing, and automation system solutions for commercial buildings. With over a thousand employees across 10 offices, we pride ourselves on our commitment to quality, innovation, and customer satisfaction. Role Overview: As a Service Support Representative, you will be the frontline contact for our clients, ensuring their service needs are met promptly and efficiently. Your role is vital in coordinating service requests, providing technical support, and maintaining strong client relationships to uphold MacDonald-Miller’s reputation for excellence. What You'll Do: - You will respond to customer inquiries and service requests with professionalism and urgency. - You will coordinate with field technicians and project managers to schedule and dispatch service calls. - You will maintain accurate records of service activities and customer interactions. - You will troubleshoot basic technical issues and escalate complex problems appropriately. - You will communicate effectively with clients to provide updates and resolve concerns. - You will assist in preparing service reports and documentation. - You will support continuous improvement initiatives by providing feedback from customer interactions. What You Bring: - Minimum of 2 years experience in customer service or technical support, preferably in HVAC or mechanical services. - Strong communication and interpersonal skills to manage client relationships. - Proficiency with CRM software and Microsoft Office Suite. - Ability to multitask and prioritize in a fast-paced environment. - Basic technical knowledge of HVAC, plumbing, or automation systems is preferred. Bonus Points If You Have: - Experience working in a mechanical contracting or facilities management company. - Familiarity with service dispatch software and scheduling tools. - Technical certifications related to HVAC or building systems. - Bilingual abilities to support diverse client base. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional development and career growth. - We offer a supportive and collaborative work environment. - We offer flexible work schedules and remote work options. - We offer employee wellness programs and community involvement initiatives. Ready to Apply? Please submit your resume and cover letter through our careers page at www.macdonald-miller.com/careers. We look forward to learning how you can contribute to our team!

Manage and optimize accounts receivable for service and preventative maintenance collections, ensuring timely payments and strong client relationships. | Minimum 3 years experience in accounts receivable or collections, proficiency in accounting software and Microsoft Office, strong communication and organizational skills. | Job Title: Accounts Receivable Specialist - Service & Preventative Maintenance Collections Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in HVAC, plumbing, and automation system solutions for commercial buildings. With over one thousand employees across 14 offices, we are committed to making buildings work better through innovative design, delivery, and service. Role Overview: As an Accounts Receivable Specialist focused on Service & Preventative Maintenance Collections, you will play a critical role in managing and optimizing the company’s receivables. Your efforts will ensure timely collections, maintain strong client relationships, and support the financial health of the organization. What You'll Do: - You will manage and process accounts receivable for service and preventative maintenance contracts. - You will follow up on overdue invoices and work with clients to resolve payment issues. - You will maintain accurate records of all collections activities and customer communications. - You will collaborate with the sales and service teams to ensure billing accuracy. - You will prepare regular reports on accounts receivable status and collections performance. - You will assist in the development and implementation of improved collection processes. - You will handle customer inquiries professionally and provide excellent service. - You will support month-end and year-end closing activities related to accounts receivable. What You Bring: - Minimum of 3 years of experience in accounts receivable or collections, preferably in a service-oriented industry. - Strong knowledge of accounting principles and accounts receivable processes. - Proficiency with accounting software and Microsoft Office, especially Excel. - Excellent communication and negotiation skills. - Detail-oriented with strong organizational and time management abilities. - Ability to work independently and as part of a team. Bonus Points If You Have: - Experience in the mechanical contracting or facilities services industry. - Familiarity with ERP systems such as SAP or Oracle. - Prior experience working in a fast-paced, multi-office environment. - Additional certifications in accounting or finance. What We Offer: - We offer competitive salary and comprehensive benefits including medical, dental, and vision coverage. - We offer opportunities for professional growth and career advancement. - We offer a supportive and collaborative work environment. - We offer flexible work schedules and remote work options. - We offer employee wellness programs and community involvement initiatives. Ready to Apply? Please submit your resume and cover letter through our careers page at www.macmiller.com/careers. We look forward to learning how you can contribute to our team and help us make buildings work better.

Manage accounts receivable processes for service and preventative maintenance contracts, ensuring timely collections and accurate financial records. | At least 3 years of accounts receivable or collections experience, proficiency in accounting software and Microsoft Office, strong communication and organizational skills. | Job Title: Accounts Receivable Specialist - Service & Preventative Maintenance Collections Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in HVAC, plumbing, and automation system solutions for commercial buildings. With over one thousand employees across 14 offices, we are committed to making buildings work better through innovative design, delivery, and service. Role Overview: As an Accounts Receivable Specialist focused on Service & Preventative Maintenance Collections, you will play a critical role in managing and optimizing the company’s cash flow. You will be responsible for ensuring timely collections, maintaining accurate records, and supporting the finance team to enhance overall financial performance. What You'll Do: - You will manage accounts receivable processes specifically for service and preventative maintenance contracts. - You will monitor customer accounts and follow up on overdue invoices to ensure timely payments. - You will collaborate with the sales and service teams to resolve billing discrepancies and customer inquiries. - You will prepare and maintain accurate financial records and reports related to collections. - You will assist in the reconciliation of accounts and support month-end closing activities. - You will communicate professionally with customers to maintain positive relationships while ensuring collections. - You will identify and recommend process improvements to enhance collection efficiency. - You will support audit activities by providing necessary documentation and information. What You Bring: - You bring at least 3 years of experience in accounts receivable or collections, preferably in the service or facilities management industry. - You have strong knowledge of accounting principles and accounts receivable processes. - You are proficient in using accounting software and Microsoft Office, especially Excel. - You possess excellent communication and negotiation skills. - You have strong attention to detail and organizational abilities. - You are capable of working independently and as part of a team in a fast-paced environment. Bonus Points If You Have: - Experience with ERP systems such as SAP or Oracle. - Familiarity with mechanical contracting or facilities services industry. - Additional certifications in accounting or finance. - Experience in customer service or client relationship management. What We Offer: - We offer competitive salary and comprehensive benefits including medical, dental, and vision coverage. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive work environment. - We offer flexible work arrangements to support work-life balance. - We offer employee wellness programs and community involvement initiatives. Ready to Apply? Please submit your resume and cover letter through our careers page at www.macmiller.com/careers. We look forward to learning how you can contribute to our team and help us make buildings work better.

Provide frontline customer support, coordinate service schedules, maintain records, assist troubleshooting, communicate updates, manage parts orders, and contribute to service improvements. | At least 2 years of customer service or technical support experience, proficiency in CRM and Microsoft Office, strong communication skills, and basic HVAC or mechanical knowledge preferred. | Job Title: Service Support Representative Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in HVAC, plumbing, and automation system solutions for commercial buildings. With over a thousand employees across 10 offices, we pride ourselves on delivering innovative, reliable, and efficient services to a diverse range of clients. Role Overview: As a Service Support Representative, you will be the frontline contact for our customers, providing exceptional support and ensuring their service needs are met promptly and effectively. Your role is vital in maintaining strong client relationships and supporting the operational success of our service teams. What You'll Do: - You will respond to customer inquiries and service requests with professionalism and urgency. - You will coordinate service schedules between customers and field technicians to optimize efficiency. - You will maintain accurate records of service calls, customer interactions, and follow-ups. - You will assist in troubleshooting basic service issues and escalate complex problems appropriately. - You will communicate updates and resolutions clearly to customers and internal teams. - You will support the service team by managing parts orders and inventory tracking. - You will contribute to continuous improvement initiatives by providing feedback from customer interactions. What You Bring: - Minimum of 2 years experience in customer service or technical support, preferably in HVAC or mechanical services. - Strong communication skills, both verbal and written, with a customer-focused approach. - Proficiency in using CRM software and Microsoft Office Suite. - Ability to multitask and manage time effectively in a fast-paced environment. - Basic understanding of HVAC, plumbing, or automation systems is a plus. Bonus Points If You Have: - Experience working in a mechanical contracting or facilities services company. - Knowledge of service dispatch software and inventory management systems. - Technical certification related to HVAC or building systems. - Bilingual abilities, especially in Spanish. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and development within a large, stable company. - We offer a supportive and inclusive work environment that values teamwork and innovation. - We offer flexible work schedules and remote work options where applicable. - We offer employee wellness programs and community involvement initiatives. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for the Service Support Representative role at MacDonald-Miller Facility Solutions. We look forward to hearing from you!

Manage accounts receivable processes for service and preventative maintenance contracts, ensuring timely collections and accurate billing. | Minimum 3 years experience in accounts receivable or collections, proficiency with accounting software, strong communication and organizational skills. | Job Title: Accounts Receivable Specialist - Service & Preventative Maintenance Collections Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in HVAC, plumbing, and automation system solutions for commercial buildings. With over one thousand employees across 14 offices, we are committed to making buildings work better through innovative design, delivery, and service. Role Overview: As an Accounts Receivable Specialist focused on Service & Preventative Maintenance Collections, you will play a critical role in managing and optimizing the company’s receivables. Your efforts will ensure timely collections, maintain strong client relationships, and support the financial health of the organization. What You'll Do: - You will manage accounts receivable processes specifically for service and preventative maintenance contracts. - You will monitor customer accounts to identify and resolve outstanding invoices. - You will communicate professionally with clients to facilitate timely payments and resolve billing discrepancies. - You will collaborate with internal teams to ensure accurate billing and contract compliance. - You will prepare and maintain detailed reports on collections status and account activity. - You will assist in the development and implementation of improved collection strategies. - You will support month-end and year-end closing activities related to accounts receivable. - You will maintain accurate records and documentation in compliance with company policies. What You Bring: - Minimum of 3 years of experience in accounts receivable or collections, preferably in a service-oriented industry. - Strong knowledge of accounting principles and accounts receivable processes. - Proficiency with accounting software and Microsoft Office Suite, especially Excel. - Excellent communication and negotiation skills to manage client relationships effectively. - Detail-oriented with strong organizational and time management abilities. - Ability to work independently and as part of a team in a fast-paced environment. Bonus Points If You Have: - Experience in the mechanical contracting or facilities services industry. - Familiarity with ERP systems such as SAP or Oracle. - Knowledge of preventative maintenance contract structures and billing. - Additional certifications in accounting or finance. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and career advancement within a stable and growing company. - We offer a supportive and inclusive work environment that values teamwork and innovation. - We offer flexible work arrangements to support work-life balance. - We offer employee wellness programs and community involvement initiatives. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our careers page at www.macmiller.com/careers. We look forward to learning how you can contribute to our team and help us make buildings work better.

Respond to customer inquiries, coordinate service schedules, maintain records, assist troubleshooting, communicate between stakeholders, support service team, and contribute to improvements. | Minimum 2 years customer service or technical support experience, proficiency with software, strong communication and organizational skills. | Job Title: Service Support Representative Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in HVAC, plumbing, and automation system solutions for commercial buildings. With over a thousand employees across 10 offices, we pride ourselves on delivering innovative, reliable, and efficient services to a diverse range of clients. Role Overview: As a Service Support Representative, you will be the frontline contact for our customers, providing exceptional support and ensuring their service needs are met promptly and effectively. Your role is vital in maintaining strong client relationships and supporting our service teams to deliver top-quality solutions. What You'll Do: - You will respond to customer inquiries and service requests with professionalism and urgency. - You will coordinate service schedules and dispatch technicians to client sites. - You will maintain accurate records of service calls and customer interactions. - You will assist in troubleshooting basic service issues and escalate complex problems appropriately. - You will communicate effectively between customers, technicians, and management to ensure seamless service delivery. - You will support the service team with administrative tasks and reporting. - You will contribute to continuous improvement initiatives to enhance customer satisfaction. What You Bring: - Minimum of 2 years experience in customer service or technical support, preferably in HVAC or mechanical services. - Strong communication and interpersonal skills to manage diverse customer needs. - Proficiency with service management software and Microsoft Office Suite. - Ability to multitask and prioritize in a fast-paced environment. - Detail-oriented with excellent organizational skills. Bonus Points If You Have: - Experience working in the mechanical contracting or facilities management industry. - Knowledge of HVAC, plumbing, or automation systems. - Familiarity with CRM and dispatch software. - Bilingual abilities to support a diverse customer base. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and development within a supportive team environment. - We offer a dynamic workplace culture that values innovation and collaboration. - We offer paid time off and flexible scheduling to support work-life balance. - We offer employee wellness programs and community involvement initiatives. Ready to Apply? Please submit your resume and cover letter through our careers page at www.macmiller.com/careers. We look forward to learning how you can contribute to our team!

Manage and optimize accounts receivable for service and preventative maintenance collections, ensuring timely payments and strong client relationships. | At least 3 years of accounts receivable or collections experience, proficiency in accounting software and Microsoft Office, strong communication and organizational skills. | Job Title: Accounts Receivable Specialist - Service & Preventative Maintenance Collections Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in HVAC, plumbing, and automation system solutions for commercial buildings. With over one thousand employees across 14 offices, we are committed to making buildings work better through innovative design, delivery, and service. Role Overview: As an Accounts Receivable Specialist focused on Service & Preventative Maintenance Collections, you will play a critical role in managing and optimizing the company’s receivables. Your efforts will ensure timely collections, maintain strong client relationships, and support the financial health of the organization. What You'll Do: - You will manage and process accounts receivable for service and preventative maintenance contracts. - You will follow up on overdue invoices and work with clients to resolve payment issues. - You will maintain accurate records of all collections activities and customer communications. - You will collaborate with the sales and service teams to ensure billing accuracy and customer satisfaction. - You will prepare regular reports on accounts receivable status and collections performance. - You will assist in identifying and implementing process improvements to enhance collections efficiency. - You will support month-end and year-end closing activities related to accounts receivable. What You Bring: - You bring at least 3 years of experience in accounts receivable or collections, preferably in a service-oriented industry. - You have strong knowledge of accounting principles and accounts receivable processes. - You are proficient in using accounting software and Microsoft Office, especially Excel. - You possess excellent communication and negotiation skills to manage client relationships effectively. - You demonstrate strong organizational skills and attention to detail. Bonus Points If You Have: - Experience with mechanical contracting or facility solutions industries. - Familiarity with ERP systems such as SAP or Oracle. - Ability to analyze financial data to support collections strategies. - A proactive approach to problem-solving and process improvement. What We Offer: - We offer a competitive salary and comprehensive benefits package. - We offer opportunities for professional growth and development within a leading industry company. - We offer a collaborative and supportive work environment. - We offer flexible work arrangements to support work-life balance. - We offer the chance to be part of a company that values innovation and sustainability. Ready to Apply? Please submit your resume and cover letter through our careers page at www.macmiller.com/careers. We look forward to learning how you can contribute to our team!

Coordinate and respond to customer service requests, schedule service calls, troubleshoot issues, and maintain client communication. | At least 2 years of customer service or technical support experience, proficiency with service software, strong communication and problem-solving skills. | Job Title: Service Support Representative Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in designing, delivering, and servicing HVAC, plumbing, and automation system solutions for commercial buildings. With over a thousand employees across 10 offices, we pride ourselves on our commitment to quality, innovation, and customer satisfaction. Role Overview: As a Service Support Representative, you will be the frontline contact for our clients, ensuring their service needs are met promptly and efficiently. Your role is vital in coordinating service requests, providing technical support, and maintaining strong client relationships to uphold MacDonald-Miller’s reputation for excellence. What You'll Do: - You will respond to customer inquiries and service requests with professionalism and urgency. - You will coordinate with field technicians and internal teams to schedule and dispatch service calls. - You will maintain accurate records of service activities and customer interactions. - You will troubleshoot basic technical issues and escalate complex problems appropriately. - You will communicate effectively with clients to provide updates and resolve concerns. - You will assist in preparing service reports and documentation. - You will support continuous improvement initiatives to enhance service delivery. What You Bring: - Minimum of 2 years experience in a customer service or technical support role, preferably in HVAC or mechanical services. - Strong communication and interpersonal skills. - Proficiency with service management software and Microsoft Office Suite. - Ability to multitask and manage time effectively in a fast-paced environment. - Problem-solving skills with a customer-focused mindset. Bonus Points If You Have: - Experience working in the mechanical contracting or facilities management industry. - Knowledge of HVAC, plumbing, or automation systems. - Familiarity with CRM and dispatch software. - Technical certification or training related to mechanical systems. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and development. - We offer a supportive and collaborative work environment. - We offer paid time off and flexible scheduling options. - We offer employee wellness programs and community involvement initiatives. Ready to Apply? Please submit your resume and cover letter through our careers page at www.macmiller.com/careers. We look forward to hearing from you!