MacDonald-Miller Facility Solutions

Support recruiting and training programs through scheduling, communication, and data tracking to ensure smooth HR operations. | Experience in recruiting coordination, candidate sourcing, training support, and familiarity with ATS and LMS platforms. | At MacDonald-Miller Facility Solutions (“MacMiller”) we make buildings work better. As the Northwest’s leading mechanical contracting firm, we design, deliver and service HVAC, plumbing and automation system solutions for commercial buildings. With over 1000 employees across 11 offices – there is a breadth and variety of work to keep you engaged and inspired. We enjoy a well-respected history of exceeding our customers’ expectations and executing with distinction. Our clients trust their toughest projects with our integrated teams, including: New construction – From an architectural 3D model to a completed 40 story urban building that is on time and on budget Special projects - Updates/remodeling for existing commercial buildings for new efficiencies Service - On demand and scheduled maintenance ensuring tenant comfort Building performance - Control systems and automation for energy improvement and minimal surprises Energy and Sustainable Solutions - Acting as the Prime Contractor, we deliver design-build, energy-efficient solutions in the built environment for both private and public sector clients. People love to work at MacDonald-Miller, and it’s because we all share the same Core Culture Values: Collaboration – Diverse players, one team, a common vision. Collaboration is our foundation and critical to the success of the company. Every team member is valued and brings a diversity of strengths to help us meet our common vision. Dedication – We are dedicated to personal and professional excellence. We execute with distinction by doing the right thing and following through on our commitments. Safety – Everyone deserves a safe workplace. Safety is more than hardhats and boots, it’s an attitude and the environment we create. Every day, everyone goes home to their families. Community – We are proud to be part of MacDonald-Miller. We actively seek to build relationships and know each other as individuals. Together we create an environment that is welcoming, caring, and trusting. Innovation – We are committed to continuous, creative problem solving. Innovation is how we stay an industry leader. We always strive to challenge and better ourselves. Fun! – Take the work seriously, but never taking ourselves too seriously. It’s possible to be both serious professionals and good-natured people you enjoy working with. We strive to be both. HR Program Coordinator - Recruiting & Training - This is where you come in We are seeking a HR Program Coordinator to provide essential support across both Recruiting and Learning & Development functions. This hybrid role plays a key part in keeping people, processes, and programs organized and running smoothly ensuring a positive candidate experience, a seamless interview process, and well-coordinated training sessions that support employee growth. The ideal candidate is proactive, highly detail-oriented, and thrives in a fast-paced environment where responsibilities include scheduling, sourcing support, communication, data tracking, and program coordination. Top 5 Deliverables in the First Year to Be a Hero Recruiting & Candidate Support Support recruiting efforts by sourcing candidates, maintaining pipelines, and keeping job postings and applicant tracking systems accurate and up to date. Interview & Training Coordination Manage interview scheduling and logistics, and help coordinate training sessions by handling calendars, rooms, materials, and technology so events run smoothly. Clear Communication & Great Experience Serve as a reliable point of contact for candidates, employees, trainers, and hiring managers, providing timely, professional communication and a positive end-to-end experience. Program & Administrative Management Keep recruiting and training programs organized by maintaining workflows, onboarding support, calendars, records, and general administrative tasks. Tracking, Reporting & Improvement Maintain accurate data in recruiting and training systems, produce basic reports, and support process improvements and special projects as needed. The HR Program Coordinator works closely with Recruiting and Learning & Development teams, providing high visibility across HR and playing a critical role in ensuring operations run smoothly and efficiently. Your Background: What kind of person will thrive in this role? You should have: Bachelor’s degree in HR, Business, Communications, Education, or a related field - or equivalent professional experience. 1–3 years of experience in recruiting coordination, candidate sourcing, training coordination, or similar roles (experience in construction or technical industries preferred). Familiarity with ATS and LMS platforms, with strong proficiency in Microsoft Office and Google Workspace. Excellent communication skills, exceptional organizational abilities, and the capacity to manage shifting priorities in a fast-paced environment. Everyone you work with should describe you as: Meticulous and detail-oriented, with a commitment to accuracy. Highly organized, able to juggle multiple priorities effectively. An excellent communicator, both written and verbal. Customer-focused, skilled at building positive and collaborative relationships. A practical problem solver with strong critical thinking and decision-making skills. You should be motivated by: Thriving in a collaborative, service-oriented environment. Taking ownership of your work and finding ways to make processes better. Contributing to a team that values responsiveness, reliability, and continuous improvement. Compensation: $29/hour to $35/hour Benefits: MacDonald-Miller Facility Solutions proudly provides comprehensive employee coverage, including: Medical, dental, and vision insurance for employees (coverage available for dependents with shared premium). 401(k) retirement plan with company matching. Paid time off (vacation, sick leave, and holidays). Disability income protection, including short-term and long-term disability. Employee and dependent life insurance. Wellness Program. Employee Assistance Program (EAP). Where You’ll Work Our Seattle Headquarters, located at 17930 International Blvd, SeaTac, WA 98188, offers easy access to the Seattle-Tacoma International Airport, ample secured parking, and newly renovated office facilities — not to mention great views! Neighborhood amenities include an onsite deli, nearby restaurants, and convenient freeway and airport access. It’s a modern, collaborative workspace designed to help you thrive. MacDonald-Miller Facility Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Manage and lead energy and sustainable projects within existing facilities, ensuring scope, schedule, and budget adherence, while fostering team development and stakeholder relationships. | Seven+ years of project management experience in energy, ESCO, or construction, with knowledge of building systems, proficiency in project management tools, and relevant certifications preferred. | At MacDonald-Miller Facility Solutions (“MacMiller”), the Northwest’s leading mechanical contracting firm, we design, deliver, and service HVAC, plumbing, and automation system solutions for commercial buildings. With more than one thousand employees across ten offices, there’s a breadth and variety of work to keep you engaged and inspired. We have a well-respected history of exceeding our customers’ expectations and executing with distinction. Our clients trust their toughest projects to our integrated teams, including: New Construction – Engineering, fabrication, and installation of mechanical systems for new projects, following lean construction practices. Special Projects – Retrofits and mechanical repairs for existing buildings to create new efficiencies. Service – Scheduled preventive maintenance ensuring tenant comfort and 24/7 emergency response. Building Performance – Control systems, fault detection, energy services, and remote monitoring. Energy and Sustainable Solutions - Acting as the Prime Contractor, we deliver design-build, energy-efficient solutions in the built environment for both private and public sector clients. People love to work at MacDonald-Miller because we all share the same Core Culture Values: Collaboration – Diverse players, one team, a common vision. Collaboration is our foundation and critical to the success of the company. Every team member is valued and brings unique strengths that help us achieve our shared vision. Dedication – We are dedicated to personal and professional excellence. We execute with distinction by doing the right thing and following through on our commitments. Safety – Everyone deserves a safe workplace. Safety is more than hard hats and boots; it’s an attitude and an environment we create. Every day, everyone goes home to their families. Community – We are proud to be part of MacDonald-Miller. We actively seek to build relationships and know each other as individuals. Together, we create an environment that is welcoming, caring, and trusting. Innovation – We are committed to continuous, creative problem-solving. Innovation is how we stay an industry leader. We always strive to challenge and better ourselves. Fun! – Taking the work seriously but never taking ourselves too seriously. It’s possible to be both serious professionals and good-natured people you enjoy working with — we strive to be both. Senior Project Manager - Energy & Sustainable Solutions: This is where you come in. We are in search of a proficient Senior Project Manager - Energy & Sustainable Solutions specialized in ESCO, Performance Contracting, ESCO, General Contracting or Owner Direct Construction with experience primarily within existing facilities. You are exceptionally skilled in the core essentials of project management. Your responsibilities will encompass the development of team members to achieve project and strategic business goals while cultivating trusted relationships with our customers in the successful delivery of MacMiller’s portfolio of Performance Contracting Conservation, Sustainability and Energy work. Top deliverables in the first year to be a hero: A leader who coaches and trains team members to expand their knowledge and develop their skills in project management’s core functions, fostering a collaborative team environment. Manage, monitor, predict, and communicate all facets of financial stewardship to stakeholders, ensuring the fiscal well-being of the team’s projects within their distinct funding parameters. Assess and report how the execution of each project impacts the financial health of the Business Unit. Proactively assess and identify risk throughout the project lifecycle from pursuit through final project delivery, establishing risk mitigation and opportunity capture strategies for successful outcomes. Cultivate connections and build trusted partnerships with our internal and external customers. Foster an environment of collaboration and mutual respect amongst team members. Ensures the execution of a project’s scope of work, aligns with all contractual intent, obligations, applicable codes, and requirements. Builds project schedules, overseeing the resolution of risk elements and execution of key milestones for successful outcomes.. Ensures all resources are identified and tasked to facilitate successful project execution. Skillfully facilitates proactive and effective communication amongst all stakeholders. Your background: What kind of person will thrive in this role? You should have… +Seven years of experience as a Project Manager specializing in either ESCO, Performance Contracting, ESCO, General Contracting or Owner Direct Construction, coupled with a comprehensive understanding of delivering projects within existing facilities. Strong knowledge of buildings to include: building envelope, mechanical, electrical, plumbing, fire protection and building control systems. A Bachelor of Science Degree in Construction Management or Mechanical Engineering or possess equivalent education and/or experience that provides a reasonable understanding of project management. Proficiency in managing multiple projects of diverse sizes and complexities, consistently establishing goals and meeting deadlines. Expertise in interpreting architectural, structural, mechanical, and electrical plans, with familiarity in a diverse range of industry terminology. Experience in Microsoft Suite of programs: Excel, Word, & MS Project, Procore Some preferred certifications… Certified Energy Manager (CEM) Certification from the Association of Energy Engineers Certified Measurement and Verification Professional (CMVP) from the Association of Energy Engineers National Environmental Balancing Bureau (NEBB) Certification for Air & Hydronics, Building Commissioning and / or Sound & Vibration United States Green Building Council (USGBC) Leadership in Energy and Environmental Design (LEED) Accredited Professional And everyone you work with should describe you as… Having an incredibly strong work ethic. Passionate and positive with a can-do attitude. Being a great collaborator. Adaptable and capable of surmounting challenges. And you should be motivated by… Working with a talented team and our customers to ensure project profitability and success. Collaborating with the team, empowering yourself to learn how to do something. If you need a ton of handholding or a micro-manager boss, this is not the place for you. Working in a lean, results-oriented environment, where you’ll be expected to do more, take on more, and achieve more every year. Having fun in an environment high on transparency, open to innovative new approaches with a supportive family feel. Compensation: $125,000 to $163,000 Annually MacDonald-Miller Facility Solutions presently provides employee coverage for: Medical, dental, and vision for employees (coverage available for dependents for shared premium). 401k retirement plan including Company matching. Vacation and Sick Compensation (PTO), and Holiday Pay! Disability income protection including short-term and long-term disability. Employee and dependent life insurance. Wellness Program. Employee Assistance Program. Where you will work Our Portland East office is located at 12911 NE Airport Way, Portland, OR 97230, offering a unique blend of convenience and natural scenery. Just minutes from PDX and situated along the Columbia River, the location provides easy access to the Marine Drive Trail, perfect for walking, biking, or watching planes take off against expansive river views. Nearby destinations such as Blue Lake Regional Park offer a peaceful retreat during breaks, and on clear days, employees can enjoy views of Mount Hood. It’s an ideal workplace for those who appreciate open space, fresh air, and a distinctive Pacific Northwest setting while staying close to the city. Interested in learning more? If you’re ready for an adventure and are interested in being considered for this role, click apply to start the conversation! MacDonald-Miller Facility Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Lead the development and management of energy efficiency projects, including feasibility studies, financial modeling, stakeholder collaboration, and compliance. | Requires a background in electrical/mechanical systems, project management experience in energy projects, and relevant certifications, which are not present in your profile. | At MacDonald-Miller Facility Solutions (“MacMiller”) we make buildings work better. As the Northwest’s leading mechanical contracting firm, we design, deliver and service HVAC, plumbing and automation system solutions for commercial buildings. With our 1000 employees across 11 offices – there is a breadth and variety of work to keep you engaged and inspired. We enjoy a well-respected history of exceeding our customers’ expectations and executing with distinction. Our clients trust their toughest projects with our integrated teams, including: New Construction – Engineering, fabrication, and installation of mechanical systems for new projects, following lean construction practices. Special Projects – Retrofits and mechanical repairs for existing buildings to create new efficiencies. Service – Scheduled preventive maintenance ensuring tenant comfort and 24/7 emergency response. Building Performance – Control systems, fault detection, energy services, and remote monitoring. Energy and Sustainable Solutions - Acting as the Prime Contractor, we deliver design-build, energy-efficient solutions in the built environment for both private and public sector clients. People love to work at MacDonald-Miller, and it’s because we all share the same Core Culture Values: Collaboration – Diverse players, one team, a common vision. Collaboration is our foundation and critical to the success of the company. Every team member is valued and brings a diversity of strengths to help us meet our common vision. Dedication – We are dedicated to personal and professional excellence. We execute with distinction by doing the right thing and following through on our commitments. Safety – Everyone deserves a safe workplace. Safety is more than hardhats and boots, it’s an attitude and the environment we create. Every day, everyone goes home to their families. Community – We are proud to be part of MacDonald-Miller. We actively seek to build relationships and know each other as individuals. Together we create an environment that is welcoming, caring, and trusting. Innovation – We are committed to continuous, creative problem solving. Innovation is how we stay an industry leader. We always strive to challenge and better ourselves. Fun!– Take the work seriously, but never taking ourselves too seriously. It’s possible to be both serious professionals and good-natured people you enjoy working with. We strive to be both. Project Developer: This is where you come in. We are seeking a Performance Contracting Project Developer to lead the conceptualization, design, budgeting, and development of energy efficiency and performance-based projects. This role involves managing the entire process, from conducting initial feasibility studies to delivering final proposals for sustainable solutions. Key responsibilities include identifying new business opportunities, securing viable funding sources, ensuring client satisfaction, and meeting financial targets. The Project Developer will play a vital role in driving excellence within MacMiller’s Performance Contracting portfolio, which focuses on conservation, sustainability, and energy efficiency in the built environment. Top deliverables in the first year to be a hero: Conduct energy audits, site assessments, and technical analyses to assess current energy performance and uncover opportunities for improvement to achieve energy-saving targets. Create innovative energy-efficient solutions and collaborate with the Engineering team to determine the optimal systems approach and equipment selection. Develop financial models by calculating payback periods and energy cost savings and prepare detailed project proposals with budgets in partnership with estimating and operations teams, highlighting the financial benefits. Additionally, track and manage budgets for audits and project development. Collaborate with internal and external stakeholders to lead technical discussions and ensure alignment on project scope, budget, and timelines. Build strong client relationships by understanding their needs and delivering customized energy solutions, ensuring satisfaction throughout the entire project lifecycle. Ensure compliance with energy and building codes while managing project risks, securing permits, and addressing environmental and safety concerns. Stay informed about funding opportunities such as grants, incentives, utility rebates, bonding cycles, and State and Federal resources. The Project Developer role reports to Grant Thorsland, Director of Project Development – Energy & Sustainable Solutions, and is part of a collaborative team engaged in various projects and initiatives to support our expanding business. This highly visible position interacts with all levels and functions across the organization. Your Background: What kind of person will thrive in this role? This position requires a person with good written and oral communication skills, and a working knowledge of: Electrical & Mechanical Systems, Building Automation Systems and Controls, Energy Management Strategies, Lighting and Metering Systems, Building Envelopes and Renewable Energy – Solar, Wind, EV Charging. Individuals will have demonstrated project development & project management experience inclusive of planning, scheduling, crisis resolution, resource management and project administration as well as good computer skills with the ability to use tools such as MS Word and Excel. You should have… A Bachelor’s degree in Science, Engineering or equivalent work experience in Electrical/Mechanical Building Systems. A proven track record of successfully delivering energy conservation projects and meeting energy savings goals. Experience in facility operations. Clear understanding of the Oregon Building Performance Standard (BPS). Clear understanding of the Washington Clean Buildings Performance Standards (CBPS). Some preferred certifications… Certified Energy Manager (CEM) Certification from the Association of Energy Engineers Certified Measurement and Verification Professional (CMVP) from the Association of Energy Engineers National Environmental Balancing Bureau (NEBB) Certification for Air & Hydronics, Building Commissioning and / or Sound & Vibration United States Green Building Council (USGBC) Leadership in Energy and Environmental Design (LEED) Accredited Professional And everyone you work with should describe you as someone with… A strong sense of ownership Excellent communication skills A proactive, initiative-driven mindset Exceptional problem-solving abilities And you should be motivated by… Taking on a high level of ownership and influence in a growing territory. Empowering yourself to learn and grow independently; this is not the right fit if you require constant guidance or micromanagement. Thriving in a lean, results-oriented environment where you are encouraged to take on more responsibilities and achieve greater results each year. Enjoying a transparent workplace that embraces innovative approaches while fostering a supportive, family-like atmosphere. Upholding a strong work ethic. You should have… A Bachelor’s degree in Science, Engineering or equivalent work experience in Electrical/Mechanical Building Systems. A proven track record of successfully delivering energy conservation projects and meeting energy savings goals. Experience in facility operations. Some preferred certifications… Certified Energy Manager (CEM) Certification from the Association of Energy Engineers Certified Measurement and Verification Professional (CMVP) from the Association of Energy Engineers National Environmental Balancing Bureau (NEBB) Certification for Air & Hydronics, Building Commissioning and / or Sound & Vibration United States Green Building Council (USGBC) Leadership in Energy and Environmental Design (LEED) Accredited Professional And everyone you work with should describe you as someone with… A strong sense of ownership Excellent communication skills A proactive, initiative-driven mindset Exceptional problem-solving abilities And you should be motivated by… Taking on a high level of ownership and influence in a growing territory. Empowering yourself to learn and grow independently; this is not the right fit if you require constant guidance or micromanagement. Thriving in a lean, results-oriented environment where you are encouraged to take on more responsibilities and achieve greater results each year. Enjoying a transparent workplace that embraces innovative approaches while fostering a supportive, family-like atmosphere. Upholding a strong work ethic. Compensation: $120,000 - $160,000 Annually MacDonald-Miller Facility Solutions presently provides employee coverage for: Medical, dental, vision for employees (coverage available for dependents for shared premium). 401k retirement plan including Company matching. Vacation and Sick Compensation (PTO), and Holiday Pay! Disability income protection including short term and long term disability. Employee and dependent life insurance. Wellness Program. Employee Assistance Program. Where you will work Our Portland office at 14275 NW Science Park Drive offers several advantages, including access to nearby parks and trails for outdoor activities, a variety of restaurants, coffee shops, and retail options, as well as convenient public transit connections for an easy commute. Interested in learning more? If you’re ready for an adventure and are interested in being considered for this role, click apply to start the conversation! Or if you know someone who currently works at MacDonald-Miller, reach out to them to get introduced to the team! MacDonald-Miller Facility Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Support sales operations through CRM management, project coordination, and internal communication facilitation. | Strong organizational skills, experience in sales operations or project coordination, excellent communication, and attention to detail. | At MacDonald-Miller Facility Solutions (“MacMiller”) we make buildings work better. As the Northwest’s leading mechanical contracting firm, we design, deliver and service HVAC, plumbing and automation system solutions for commercial buildings. With our over one thousand employees across 10 offices, there is a breadth and variety of work to keep you engaged and inspired. We enjoy a well-respected history of exceeding our customers’ expectations and executing with distinction. Our clients trust their toughest projects with our integrated teams, including: New construction – Engineering, fabrication and install of mechanical systems for new projects following lean construction practices Special projects – Retrofits and mechanical repairs for existing buildings for new efficiencies Service - scheduled preventative maintenance ensuring tenant comfort, and 24/7 emergency response Building performance – Control systems, fault detection, energy services and remote monitoring Energy and Sustainable Solutions - Acting as the Prime Contractor, we deliver design-build energy-efficient solutions in the built environment for private and public sector clients People love to work at MacDonald-Miller, and it’s because we all share the same Core Culture Values: Collaboration – Diverse players, one team, a common vision. Collaboration is our foundation and critical to the success of the company. Every team member is valued and brings a diversity of strengths to help us meet our common vision. Dedication – We are dedicated to personal and professional excellence. We execute with distinction by doing the right thing and following through on our commitments. Safety – Everyone deserves a safe workplace. Safety is more than hardhats and boots, it’s an attitude and the environment we create. Every day, everyone goes home to their families. Community – We are proud to be part of MacDonald-Miller. We actively seek to build relationships and know each other as individuals. Together we create an environment that is welcoming, caring, and trusting. Innovation – We are committed to continuous, creative problem solving. Innovation is how we stay an industry leader. We always strive to challenge and better ourselves. Fun! – Take the work seriously, but never taking ourselves too seriously. It’s possible to be both serious professionals and good-natured people you enjoy working with. We strive to be both. Sales Operations Specialist : This is where you come in. As a Sales Operations Specialist, you will play a key role in supporting the Sales Operations Lead to drive sales efficiency and operational alignment within one of three specialized business units - Healthcare, Construction Special Projects, or New Construction. Your focus will be on CRM management, sales support, and ongoing project coordination to ensure the seamless execution of business unit objectives. We’re looking for someone with strong organizational skills, a proactive mindset, and experience in sales operations or project coordination. In return for delivering results and helping the team meet ambitious goals, you’ll be rewarded with increased responsibility, significant growth opportunities, and the autonomy to make a meaningful impact. Top deliverables in the first year to be a hero: Internal Communications & Meetings Maintain and improve SharePoint sites to keep information clear, accurate, and easy to find. Coordinate logistics for customer events, Lunch & Learns, and Town Halls. Support the INW Sales Operations Lead by preparing materials and facilitating communication for both internal and external engagements. Sales Support Route RFPs to the right teams and ensure timely follow-up. Oversee CRM data for accuracy and completeness to support reporting and decision-making. Prepare proposals (Time & Materials, Sustaining, Lump Sum). Issue job numbers and ensure proper documentation for new projects. Send winning emails to celebrate project awards. Manage memberships and sponsorships, including registrations and renewals. Prepare and submit expense reports as needed. Ongoing Project Support Provide operational support for key project deliverables, including O&M manuals, submittals, and compliance documentation. Handle purchasing tasks and maintain tracking. Ensure permits and compliance documents are submitted accurately and on schedule. Manage badge issuance and access for secure customer environments (e.g., Amazon, MultiCare, and other key accounts). Ensure adherence to site-specific access requirements and protocols. Facilities Support Keep the office stocked with essential supplies. Serve as the primary contact for IT issues and coordinate solutions. Work with facilities teams to address and resolve maintenance or repair needs. Production Meetings Lead weekly production meetings in partnership with the Operations Manager. Update the Project Control Document (PCD) with current project details. Track meeting takeaways and follow up on action items to ensure progress. The Sales Operations Specialist reports to Nathan Budke, Sales Operations Lead, and will be part of a collaborative team driving a variety of projects and initiatives to support our growing business. This high-visibility role offers the opportunity to engage with all levels and functions across the organization. Your Background: What kind of person will thrive in this role? You should have… A strong track record of delivering exceptional customer service with a results-driven mindset. Outstanding organizational and time management skills to balance multiple priorities effectively. Excellent communication skills, both written and verbal, to engage with stakeholders and ensure clarity. Sharp attention to detail to maintain accuracy in reporting, project setup, and documentation. A collaborative spirit to work seamlessly with cross-functional teams and align on shared goals. Strong problem-solving skills and adaptability to navigate challenges and drive successful outcomes. And everyone you work with should describe you as… An effective and clear communicator. Highly goal- and results-oriented. Proactive, with a strong sense of initiative. And you should be motivated by… Taking initiative and figuring things out independently — if you need constant guidance or a micro-managing boss, this isn’t the place for you. Thriving in a fast-paced, results-driven environment where you’re expected to take on more responsibility and achieve more each year. Enjoying a transparent, innovative, and supportive work environment with a close-knit, team-focused culture. Compensation: $32/hr to $41/hr MacDonald-Miller Facility Solutions presently provides employee coverage for: Medical, dental, vision for employees (coverage available for dependents for shared premium). 401k retirement plan including Company matching. Vacation and Sick Compensation (PTO), and Holiday Pay! Disability income protection including short term and long-term disability. Employee and dependent life insurance. Wellness Program. Employee Assistance Program. Where you will work Our Spokane office at 421 N Freya St. sits just minutes from some of the city’s best spots to relax and have fun. Chaos Arcade offers classic games and VR for quick breaks or team outings, while Jedi Alliance brings retro charm with its huge pinball and arcade collection. For something more peaceful, Riverfront Park provides scenic riverside paths and easy access to great food and coffee in Kendall Yards and the Garland District. With convenience and entertainment close by, it’s a great place to work and enjoy Spokane. Interested in learning more? If you’re ready for an adventure and are interested in being considered for this role, click apply to start the conversation! Or if you know someone who currently works at MacDonald-Miller, reach out to them to get introduced to the team! MacDonald-Miller Facility Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Manage and optimize accounts receivable transactions and collections for service and preventative maintenance contracts, ensuring timely payments and resolving discrepancies. | Minimum 3 years experience in accounts receivable or collections, proficiency with accounting software and Microsoft Office, strong communication and organizational skills. | Job Title: Accounts Receivable Specialist - Service & Preventative Maintenance Collections Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, dedicated to making buildings work better. With over one thousand employees across 14 offices, we specialize in designing, delivering, and servicing HVAC, plumbing, and automation system solutions for commercial buildings. Our commitment to innovation and customer satisfaction has made us a trusted partner in the industry. Role Overview: As an Accounts Receivable Specialist focused on Service & Preventative Maintenance Collections, you will play a critical role in managing and optimizing the company’s receivables. Your efforts will ensure timely collections, maintain strong client relationships, and support the financial health of MacDonald-Miller. What You'll Do: - You will manage and process accounts receivable transactions related to service and preventative maintenance contracts. - You will monitor customer accounts to identify and resolve payment issues promptly. - You will communicate professionally with clients to ensure timely collections and address any billing inquiries. - You will collaborate with the sales and service teams to reconcile accounts and resolve discrepancies. - You will prepare and maintain accurate records of collections and account statuses. - You will assist in month-end closing activities related to accounts receivable. - You will support continuous improvement initiatives to enhance collection processes. - You will provide regular reports on accounts receivable status to management. What You Bring: - Minimum of 3 years of experience in accounts receivable or collections, preferably in a service-oriented industry. - Proficiency with accounting software and Microsoft Office Suite, especially Excel. - Strong communication and negotiation skills to effectively manage client interactions. - Detail-oriented with excellent organizational and time management abilities. - Ability to work independently and as part of a team in a fast-paced environment. Bonus Points If You Have: - Experience with mechanical contracting or facilities services industries. - Familiarity with ERP systems such as SAP or Oracle. - Knowledge of HVAC, plumbing, or automation service contracts. - Additional certifications in accounting or finance. What We Offer: - We offer competitive salary and comprehensive benefits including medical, dental, and vision coverage. - We offer opportunities for professional growth and career advancement within a stable and growing company. - We offer a supportive and inclusive work environment that values teamwork and innovation. - We offer flexible work arrangements to help balance your professional and personal life. - We offer employee wellness programs and community involvement initiatives. Ready to Apply? To join our team at MacDonald-Miller Facility Solutions as an Accounts Receivable Specialist, please submit your resume and cover letter through our careers page or email them directly to our HR department. We look forward to hearing from you!

Provide frontline customer support, coordinate service schedules, document and escalate service issues, maintain records, assist in reporting, collaborate internally, and support sales with technical information. | At least 2 years of customer service or technical support experience, proficiency in CRM and Microsoft Office, strong communication and problem-solving skills, preferably with HVAC or mechanical services background. | Job Title: Service Support Representative Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in designing, delivering, and servicing HVAC, plumbing, and automation system solutions for commercial buildings. With over a thousand employees across 10 offices, we pride ourselves on our commitment to quality, innovation, and customer satisfaction. Role Overview: As a Service Support Representative, you will be the frontline contact for our clients, providing exceptional support and ensuring smooth communication between customers and our technical teams. Your role is vital in maintaining strong client relationships and facilitating timely service delivery. What You'll Do: - You will respond promptly to customer inquiries and service requests, providing accurate information and solutions. - You will coordinate service schedules between clients and field technicians to ensure efficient operations. - You will document and track service issues, escalating complex problems to the appropriate teams. - You will maintain detailed records of customer interactions and service activities. - You will assist in preparing service reports and follow-up communications. - You will collaborate with internal departments to improve service processes and customer satisfaction. - You will support the sales team by providing technical information and service history as needed. What You Bring: - Minimum of 2 years experience in customer service or technical support, preferably in HVAC or mechanical services. - Strong communication skills, both verbal and written, with a customer-focused approach. - Proficiency in using CRM software and Microsoft Office Suite. - Ability to multitask and manage time effectively in a fast-paced environment. - Problem-solving skills and attention to detail. Bonus Points If You Have: - Experience with HVAC systems or mechanical contracting industry knowledge. - Familiarity with service management software. - Technical background or certifications related to HVAC or plumbing. - Bilingual abilities to support diverse customer base. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and career advancement within a large, stable company. - We offer a supportive and collaborative work environment with a focus on work-life balance. - We offer ongoing training and development programs to enhance your skills. - We offer employee recognition programs and community involvement initiatives. Ready to Apply? Please submit your resume and cover letter through our careers page at www.macmiller.com/careers or email your application to careers@macmiller.com. We look forward to hearing from you!

Manage accounts receivable processes for service and preventative maintenance contracts, ensuring timely collections and accurate billing. | Minimum 3 years experience in accounts receivable or collections with strong accounting knowledge and proficiency in accounting software and Excel. | Job Title: Accounts Receivable Specialist - Service & Preventative Maintenance Collections Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, dedicated to making buildings work better. With over one thousand employees across 14 offices, we specialize in designing, delivering, and servicing HVAC, plumbing, and automation system solutions for commercial buildings. Our commitment to innovation and customer satisfaction has made us a trusted partner in the industry. Role Overview: As an Accounts Receivable Specialist focused on Service & Preventative Maintenance Collections, you will play a critical role in managing and optimizing the company’s receivables. Your efforts will ensure timely collections, maintain strong client relationships, and support the financial health of MacDonald-Miller. What You'll Do: - You will manage accounts receivable processes specifically for service and preventative maintenance contracts. - You will monitor customer accounts to identify and resolve outstanding invoices. - You will communicate professionally with clients to facilitate timely payments and resolve billing discrepancies. - You will collaborate with the sales and service teams to ensure accurate billing and contract compliance. - You will prepare and maintain detailed reports on collections status and aging accounts. - You will assist in the development and implementation of improved collection strategies. - You will support month-end and year-end closing activities related to accounts receivable. - You will maintain accurate records and documentation to support audit requirements. What You Bring: - You bring at least 3 years of experience in accounts receivable or collections, preferably in a service-oriented industry. - You have strong knowledge of accounting principles and accounts receivable processes. - You are proficient with accounting software and Microsoft Office, especially Excel. - You possess excellent communication and negotiation skills to manage client relationships effectively. - You demonstrate strong organizational skills and attention to detail. - You are capable of working independently and as part of a team in a fast-paced environment. Bonus Points If You Have: - Experience in the mechanical contracting or facilities services industry. - Familiarity with ERP systems such as SAP or Oracle. - Knowledge of preventative maintenance contract structures and billing. - Additional certifications in accounting or finance. What We Offer: - We offer a competitive salary and comprehensive benefits package. - We offer opportunities for professional growth and career advancement. - We offer a supportive and collaborative work environment. - We offer flexible work arrangements to support work-life balance. - We offer employee wellness programs and community involvement initiatives. Ready to Apply? If you are ready to contribute to a dynamic team and help MacDonald-Miller Facility Solutions continue to thrive, please submit your resume and cover letter through our careers page or email us directly at careers@macmiller.com.

Respond to customer inquiries, coordinate service schedules, maintain records, assist troubleshooting, communicate between stakeholders, support service team, and contribute to improvements. | Minimum 2 years customer service or technical support experience, proficiency with CRM and Microsoft Office, strong communication and multitasking skills. | Job Title: Service Support Representative Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in HVAC, plumbing, and automation system solutions for commercial buildings. With over a thousand employees across 10 offices, we pride ourselves on delivering innovative, reliable, and efficient services to a diverse range of clients. Role Overview: As a Service Support Representative, you will be the frontline contact for our customers, providing exceptional support and ensuring their service needs are met promptly and effectively. Your role is crucial in maintaining strong client relationships and supporting our service teams to deliver top-quality solutions. What You'll Do: - You will respond to customer inquiries and service requests with professionalism and urgency. - You will coordinate service schedules and dispatch technicians to client sites. - You will maintain accurate records of service calls and customer interactions. - You will assist in troubleshooting basic service issues and escalate complex problems appropriately. - You will communicate effectively between customers, technicians, and management to ensure seamless service delivery. - You will support the service team with administrative tasks and reporting. - You will contribute to continuous improvement initiatives to enhance customer satisfaction. What You Bring: - Minimum of 2 years experience in customer service or technical support, preferably in HVAC or mechanical services. - Strong communication and interpersonal skills. - Proficiency with CRM software and Microsoft Office Suite. - Ability to multitask and manage time effectively in a fast-paced environment. - Problem-solving mindset with attention to detail. Bonus Points If You Have: - Experience working in the mechanical contracting or facilities management industry. - Knowledge of HVAC, plumbing, or automation systems. - Familiarity with service dispatch software. - Bilingual abilities are a plus. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and development. - We offer a supportive and inclusive work environment. - We offer work-life balance with flexible scheduling options. - We offer employee wellness programs and team-building activities. Ready to Apply? Please submit your resume and cover letter through our careers page at www.macmiller.com/careers or email us directly at careers@macmiller.com. We look forward to hearing from you!

Manage accounts receivable processes for service and preventative maintenance contracts, ensuring timely collections and accurate billing. | At least 3 years of accounts receivable or collections experience, proficiency with accounting software, strong communication and organizational skills. | Job Title: Accounts Receivable Specialist - Service & Preventative Maintenance Collections Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in HVAC, plumbing, and automation system solutions for commercial buildings. With over one thousand employees across 14 offices, we are committed to making buildings work better through innovative design, delivery, and service. Role Overview: As an Accounts Receivable Specialist focused on Service & Preventative Maintenance Collections, you will play a critical role in managing and optimizing the company’s receivables. Your efforts will ensure timely collections, maintain strong client relationships, and support the financial health of MacDonald-Miller. What You'll Do: - You will manage accounts receivable processes specifically for service and preventative maintenance contracts. - You will monitor and follow up on outstanding invoices to ensure timely payments. - You will communicate professionally with clients to resolve billing discrepancies and answer payment inquiries. - You will collaborate with the sales and service teams to verify contract terms and billing accuracy. - You will maintain accurate records of collections activities and update the accounting system accordingly. - You will assist in preparing reports on receivables status and aging for management review. - You will identify and recommend process improvements to enhance collections efficiency. - You will support month-end and year-end closing activities related to accounts receivable. What You Bring: - You bring at least 3 years of experience in accounts receivable or collections, preferably in a service-oriented industry. - You bring strong knowledge of accounting principles and proficiency with accounting software, such as QuickBooks or SAP. - You bring excellent communication and negotiation skills to effectively manage client interactions. - You bring strong organizational skills and attention to detail to manage multiple accounts simultaneously. - You bring the ability to work independently and as part of a team in a fast-paced environment. Bonus Points If You Have: - Experience in the mechanical contracting or facilities services industry. - Familiarity with contract terms related to service and preventative maintenance agreements. - Advanced Excel skills for data analysis and reporting. - Experience with ERP systems and automated billing platforms. What We Offer: - We offer a competitive salary and comprehensive benefits package including health, dental, and vision insurance. - We offer opportunities for professional development and career growth within a stable and growing company. - We offer a supportive and inclusive work environment that values teamwork and innovation. - We offer flexible work arrangements to help balance your professional and personal life. - We offer employee wellness programs and community involvement initiatives. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our careers portal at www.macmiller.com/careers. We look forward to learning how you can contribute to our team!

Respond to customer inquiries, coordinate service schedules, maintain records, assist troubleshooting, collaborate with teams, and support service improvements. | 2+ years customer service experience, proficiency in CRM and Microsoft Office, strong communication and problem-solving skills. | Job Title: Service Support Representative Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in designing, delivering, and servicing HVAC, plumbing, and automation system solutions for commercial buildings. With over a thousand employees across 10 offices, we pride ourselves on our commitment to quality, innovation, and customer satisfaction. Role Overview: As a Service Support Representative, you will be the frontline contact for our clients, ensuring their service needs are met promptly and efficiently. Your role is crucial in maintaining strong client relationships and supporting our service teams to deliver exceptional solutions. What You'll Do: - You will respond to customer inquiries and service requests with professionalism and urgency. - You will coordinate service schedules between clients and field technicians to optimize efficiency. - You will maintain accurate records of service calls, customer interactions, and follow-ups. - You will assist in troubleshooting basic service issues and escalate complex problems appropriately. - You will collaborate with internal teams to ensure seamless communication and service delivery. - You will provide timely updates to customers regarding service status and resolutions. - You will support the continuous improvement of service processes and customer satisfaction initiatives. What You Bring: - Minimum of 2 years experience in customer service or service support roles, preferably in mechanical contracting or related industries. - Strong communication skills, both verbal and written, to effectively interact with clients and team members. - Proficiency with CRM software and Microsoft Office Suite. - Ability to multitask and manage time effectively in a fast-paced environment. - Problem-solving skills with a customer-focused mindset. Bonus Points If You Have: - Experience with HVAC, plumbing, or automation systems. - Knowledge of scheduling and dispatch software. - Technical aptitude to understand mechanical service issues. - Bilingual abilities to support diverse customer base. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and development within a supportive team environment. - We offer a dynamic workplace culture that values innovation and collaboration. - We offer flexible work schedules and remote work options where applicable. - We offer employee wellness programs and community involvement initiatives. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our careers page at www.macmiller.com/careers. We look forward to hearing from you!

Manage accounts receivable processes for service and preventative maintenance contracts, ensuring timely collections and accurate financial records. | At least 3 years of accounts receivable or collections experience, proficiency in accounting software and Microsoft Office, strong communication and organizational skills. | Job Title: Accounts Receivable Specialist - Service & Preventative Maintenance Collections Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in HVAC, plumbing, and automation system solutions for commercial buildings. With over one thousand employees across 14 offices, we are committed to making buildings work better through innovative design, delivery, and service. Role Overview: As an Accounts Receivable Specialist focused on Service & Preventative Maintenance Collections, you will play a critical role in managing and optimizing the company’s cash flow. You will be responsible for ensuring timely collection of payments, maintaining accurate financial records, and supporting the finance team to enhance overall operational efficiency. What You'll Do: - You will manage accounts receivable processes specifically for service and preventative maintenance contracts. - You will follow up on overdue invoices and communicate effectively with clients to resolve payment issues. - You will reconcile customer accounts and ensure accurate application of payments. - You will collaborate with the sales and service teams to verify contract terms and billing accuracy. - You will prepare and maintain detailed reports on collections status and aging accounts. - You will assist in month-end closing activities related to accounts receivable. - You will identify and recommend process improvements to enhance collections efficiency. - You will maintain compliance with company policies and accounting standards. What You Bring: - You bring at least 3 years of experience in accounts receivable or collections, preferably in a service-oriented industry. - You have strong knowledge of accounting principles and accounts receivable processes. - You are proficient in using accounting software and Microsoft Office, especially Excel. - You possess excellent communication and negotiation skills to manage client relationships. - You have strong organizational skills and attention to detail. - You are capable of working independently and as part of a team in a fast-paced environment. Bonus Points If You Have: - Experience with mechanical contracting or facility services industries. - Familiarity with ERP systems such as SAP or Oracle. - Knowledge of preventative maintenance contract billing. - Additional certifications in accounting or finance. What We Offer: - We offer competitive salary and comprehensive benefits including medical, dental, and vision coverage. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive work environment. - We offer flexible work schedules and remote work options. - We offer employee wellness programs and community involvement initiatives. Ready to Apply? Please submit your resume and cover letter through our careers page at www.macmiller.com/careers. We look forward to learning how you can contribute to our team and help us make buildings work better.

Responding to customer inquiries, coordinating service schedules, maintaining records, troubleshooting issues, collaborating with teams, and supporting service improvements. | At least 2 years of customer service or service support experience, proficiency with CRM and Microsoft Office, strong communication and organizational skills, and a customer-focused mindset. | Job Title: Service Support Representative Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in designing, delivering, and servicing HVAC, plumbing, and automation system solutions for commercial buildings. With over a thousand employees across 10 offices, we pride ourselves on our commitment to quality, innovation, and customer satisfaction. Role Overview: As a Service Support Representative, you will be the frontline contact for our clients, ensuring their service needs are met promptly and efficiently. Your role is crucial in maintaining strong client relationships and supporting our service teams to deliver exceptional solutions. What You'll Do: - You will respond to customer inquiries and service requests with professionalism and urgency. - You will coordinate service schedules between clients and technicians to optimize efficiency. - You will maintain accurate records of service calls, customer interactions, and follow-ups. - You will assist in troubleshooting basic service issues and escalate complex problems appropriately. - You will collaborate with internal teams to ensure seamless communication and service delivery. - You will provide timely updates to customers regarding service status and resolutions. - You will support the continuous improvement of service processes and customer satisfaction initiatives. What You Bring: - You have at least 2 years of experience in customer service or service support roles, preferably in mechanical contracting or related industries. - You possess strong communication skills, both verbal and written. - You are proficient with CRM software and Microsoft Office Suite. - You have excellent organizational skills and attention to detail. - You demonstrate problem-solving abilities and a customer-focused mindset. Bonus Points If You Have: - Experience with HVAC, plumbing, or building automation systems. - Knowledge of service dispatch software and scheduling tools. - Technical aptitude to understand mechanical systems. - Bilingual abilities to support diverse customer bases. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and career advancement. - We offer a supportive and inclusive work environment. - We offer paid time off and flexible scheduling options. - We offer employee wellness programs and community involvement initiatives. Ready to Apply? Please submit your resume and cover letter through our careers page at www.macdonaldmiller.com/careers. We look forward to learning how you can contribute to our team!

Manage accounts receivable processes for service and preventative maintenance contracts, ensuring timely collections and resolving billing issues. | Minimum 3 years experience in accounts receivable or collections, proficiency in accounting software and Microsoft Office, strong communication and organizational skills. | Job Title: Accounts Receivable Specialist - Service & Preventative Maintenance Collections Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in HVAC, plumbing, and automation system solutions for commercial buildings. With over one thousand employees across 14 offices, we are committed to making buildings work better through innovative design, delivery, and service. Role Overview: As an Accounts Receivable Specialist focused on Service & Preventative Maintenance Collections, you will play a critical role in managing and optimizing the company’s receivables. Your efforts will ensure timely collections, maintain strong client relationships, and support the financial health of MacDonald-Miller. What You'll Do: - You will manage accounts receivable processes specifically for service and preventative maintenance contracts. - You will monitor outstanding invoices and follow up with clients to ensure timely payments. - You will collaborate with the sales and service teams to resolve billing discrepancies. - You will maintain accurate records of all collections activities and client communications. - You will prepare regular reports on accounts receivable status for management review. - You will assist in the development and implementation of improved collection strategies. - You will support month-end and year-end closing activities related to accounts receivable. - You will provide excellent customer service to clients regarding billing inquiries and payment arrangements. What You Bring: - Minimum of 3 years of experience in accounts receivable or collections, preferably in a service-oriented industry. - Strong knowledge of accounting principles and accounts receivable processes. - Proficiency with accounting software and Microsoft Office Suite, especially Excel. - Excellent communication and negotiation skills. - Detail-oriented with strong organizational and time management abilities. - Ability to work independently and as part of a team in a fast-paced environment. Bonus Points If You Have: - Experience in the mechanical contracting or facilities services industry. - Familiarity with ERP systems such as SAP or Oracle. - Prior experience working with preventative maintenance contracts. - Additional certifications in accounting or finance. What We Offer: - We offer competitive salary and comprehensive benefits including medical, dental, and vision coverage. - We offer opportunities for professional growth and career advancement within a stable and growing company. - We offer a supportive and inclusive work environment that values teamwork and innovation. - We offer flexible work schedules and remote work options to support work-life balance. - We offer employee wellness programs and company-sponsored events. Ready to Apply? To join our team at MacDonald-Miller Facility Solutions, please submit your resume and cover letter through our careers page or email them directly to our HR department. We look forward to hearing from you!

Coordinate and respond to customer service requests, troubleshoot issues, and maintain client communication to ensure efficient service delivery. | At least 2 years of customer service or technical support experience, proficiency with service software, strong communication and problem-solving skills. | Job Title: Service Support Representative Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in designing, delivering, and servicing HVAC, plumbing, and automation system solutions for commercial buildings. With over a thousand employees across 10 offices, we pride ourselves on our commitment to quality, innovation, and customer satisfaction. Role Overview: As a Service Support Representative, you will be the frontline contact for our clients, ensuring their service needs are met promptly and efficiently. Your role is vital in coordinating service requests, providing technical support, and maintaining strong client relationships to uphold MacDonald-Miller’s reputation for excellence. What You'll Do: - You will respond to customer inquiries and service requests with professionalism and urgency. - You will coordinate with field technicians and internal teams to schedule and dispatch service calls. - You will maintain accurate records of service activities and customer interactions. - You will troubleshoot basic technical issues and escalate complex problems appropriately. - You will communicate effectively with clients to provide updates and resolve concerns. - You will assist in preparing service reports and documentation. - You will support continuous improvement initiatives to enhance service delivery. What You Bring: - Minimum of 2 years experience in customer service or technical support, preferably in HVAC or mechanical services. - Strong communication and interpersonal skills. - Proficiency with service management software and Microsoft Office Suite. - Ability to multitask and manage time effectively in a fast-paced environment. - Problem-solving mindset with attention to detail. Bonus Points If You Have: - Experience working in the mechanical contracting or facilities management industry. - Knowledge of HVAC, plumbing, or automation systems. - Familiarity with CRM and dispatch software. - Additional language skills. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and development. - We offer a supportive and inclusive work environment. - We offer paid time off and flexible scheduling options. - We offer employee wellness programs and team-building activities. Ready to Apply? Please submit your resume and cover letter through our careers page at www.macdonald-miller.com/careers or email us directly at careers@macdonald-miller.com. We look forward to hearing from you!

Manage accounts receivable processes for service and preventative maintenance contracts, ensuring timely collections and accurate financial records. | At least 3 years of accounts receivable or collections experience, proficiency in accounting software and Microsoft Office, strong communication and organizational skills. | Job Title: Accounts Receivable Specialist - Service & Preventative Maintenance Collections Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in HVAC, plumbing, and automation system solutions for commercial buildings. With over one thousand employees across 14 offices, we are committed to making buildings work better through innovative design, delivery, and service. Role Overview: As an Accounts Receivable Specialist focused on Service & Preventative Maintenance Collections, you will play a critical role in managing and optimizing the company’s cash flow. You will be responsible for ensuring timely collections, maintaining accurate financial records, and supporting the finance team to enhance overall operational efficiency. What You'll Do: - You will manage accounts receivable processes specifically for service and preventative maintenance contracts. - You will monitor customer accounts and follow up on overdue invoices to ensure timely payments. - You will collaborate with the sales and service teams to resolve billing discrepancies and customer inquiries. - You will prepare and maintain accurate records of collections and account statuses. - You will assist in month-end closing activities related to accounts receivable. - You will generate reports on collection activities and outstanding balances for management review. - You will support continuous improvement initiatives within the accounts receivable function. What You Bring: - You bring at least 3 years of experience in accounts receivable or collections, preferably in a service-oriented industry. - You have strong knowledge of accounting principles and accounts receivable processes. - You are proficient in using accounting software and Microsoft Office, especially Excel. - You possess excellent communication and negotiation skills to effectively manage customer relationships. - You demonstrate strong organizational skills and attention to detail. Bonus Points If You Have: - Experience with mechanical contracting or facility solutions industries. - Familiarity with ERP systems such as SAP or Oracle. - Knowledge of preventative maintenance contract billing. - Ability to analyze financial data to identify trends and improve collection strategies. What We Offer: - We offer a collaborative and supportive work environment with opportunities for professional growth. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer paid time off and holiday pay to support work-life balance. - We offer ongoing training and development programs to enhance your skills. - We offer the chance to be part of a company that values innovation and sustainability. Ready to Apply? Please submit your resume and cover letter through our careers page at www.macmiller.com/careers. We look forward to learning how you can contribute to our team!

Respond to customer inquiries, coordinate service schedules, maintain records, communicate between stakeholders, troubleshoot issues, support billing, and contribute to service improvements. | Minimum 2 years customer service experience, proficiency in service software and Microsoft Office, strong communication and problem-solving skills. | Job Title: Service Support Representative Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in HVAC, plumbing, and automation system solutions for commercial buildings. With over a thousand employees across 10 offices, we pride ourselves on delivering innovative, reliable, and efficient services that meet the diverse needs of our clients. Role Overview: As a Service Support Representative, you will be the frontline contact for our customers, providing exceptional support and ensuring their service needs are met promptly and effectively. Your role is crucial in maintaining strong client relationships and supporting our service teams to deliver top-quality solutions. What You'll Do: - You will respond to customer inquiries and service requests with professionalism and urgency. - You will coordinate service schedules and dispatch technicians to job sites efficiently. - You will maintain accurate records of service calls, customer interactions, and work orders. - You will communicate effectively between customers, technicians, and management to ensure seamless service delivery. - You will assist in troubleshooting basic service issues and escalate complex problems appropriately. - You will support billing and invoicing processes related to service activities. - You will contribute to continuous improvement initiatives by providing feedback from customer interactions. What You Bring: - Minimum of 2 years experience in customer service or service support roles, preferably in mechanical contracting or related industries. - Strong communication skills, both verbal and written, with a customer-focused approach. - Proficiency with service management software and Microsoft Office Suite. - Ability to multitask and manage time effectively in a fast-paced environment. - Problem-solving skills and the ability to work collaboratively with diverse teams. Bonus Points If You Have: - Experience with HVAC, plumbing, or building automation systems. - Knowledge of mechanical contracting industry standards and terminology. - Familiarity with CRM and dispatch software. - Additional language skills to support diverse customer base. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and career advancement within a stable and respected company. - We offer a supportive and inclusive work environment that values teamwork and innovation. - We offer flexible work schedules and employee wellness programs. - We offer company-sponsored training and development resources. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for the Service Support Representative role at MacDonald-Miller Facility Solutions. We look forward to hearing from you!

Responding to customer inquiries, coordinating service calls, troubleshooting issues, and maintaining client relationships. | At least 2 years of customer service or technical support experience, proficiency with CRM and Microsoft Office, and basic HVAC or mechanical knowledge. | Job Title: Service Support Representative Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in designing, delivering, and servicing HVAC, plumbing, and automation system solutions for commercial buildings. With over a thousand employees across 10 offices, we pride ourselves on our commitment to quality, innovation, and customer satisfaction. Role Overview: As a Service Support Representative, you will be the frontline contact for our clients, ensuring their service needs are met promptly and efficiently. Your role is vital in coordinating service requests, providing technical support, and maintaining strong client relationships to uphold MacDonald-Miller’s reputation for excellence. What You'll Do: - You will respond to customer inquiries and service requests with professionalism and urgency. - You will coordinate with field technicians and project managers to schedule and dispatch service calls. - You will maintain accurate records of service activities and customer interactions. - You will troubleshoot basic technical issues and escalate complex problems appropriately. - You will communicate effectively with clients to provide updates and resolve concerns. - You will assist in preparing service reports and documentation. - You will support continuous improvement initiatives by providing feedback from customer interactions. What You Bring: - Minimum of 2 years experience in customer service or technical support, preferably in HVAC or mechanical services. - Strong communication and interpersonal skills to manage client relationships. - Proficiency with CRM software and Microsoft Office Suite. - Ability to multitask and prioritize in a fast-paced environment. - Basic technical knowledge of HVAC, plumbing, or automation systems is preferred. Bonus Points If You Have: - Experience working in a mechanical contracting or facilities management company. - Familiarity with service dispatch software and scheduling tools. - Technical certifications related to HVAC or building systems. - Bilingual abilities to support diverse client base. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional development and career growth. - We offer a supportive and collaborative work environment. - We offer flexible work schedules and remote work options. - We offer employee wellness programs and community involvement initiatives. Ready to Apply? Please submit your resume and cover letter through our careers page at www.macdonald-miller.com/careers. We look forward to learning how you can contribute to our team!

Manage and optimize accounts receivable for service and preventative maintenance collections, ensuring timely payments and strong client relationships. | Minimum 3 years experience in accounts receivable or collections, proficiency in accounting software and Microsoft Office, strong communication and organizational skills. | Job Title: Accounts Receivable Specialist - Service & Preventative Maintenance Collections Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in HVAC, plumbing, and automation system solutions for commercial buildings. With over one thousand employees across 14 offices, we are committed to making buildings work better through innovative design, delivery, and service. Role Overview: As an Accounts Receivable Specialist focused on Service & Preventative Maintenance Collections, you will play a critical role in managing and optimizing the company’s receivables. Your efforts will ensure timely collections, maintain strong client relationships, and support the financial health of the organization. What You'll Do: - You will manage and process accounts receivable for service and preventative maintenance contracts. - You will follow up on overdue invoices and work with clients to resolve payment issues. - You will maintain accurate records of all collections activities and customer communications. - You will collaborate with the sales and service teams to ensure billing accuracy. - You will prepare regular reports on accounts receivable status and collections performance. - You will assist in the development and implementation of improved collection processes. - You will handle customer inquiries professionally and provide excellent service. - You will support month-end and year-end closing activities related to accounts receivable. What You Bring: - Minimum of 3 years of experience in accounts receivable or collections, preferably in a service-oriented industry. - Strong knowledge of accounting principles and accounts receivable processes. - Proficiency with accounting software and Microsoft Office, especially Excel. - Excellent communication and negotiation skills. - Detail-oriented with strong organizational and time management abilities. - Ability to work independently and as part of a team. Bonus Points If You Have: - Experience in the mechanical contracting or facilities services industry. - Familiarity with ERP systems such as SAP or Oracle. - Prior experience working in a fast-paced, multi-office environment. - Additional certifications in accounting or finance. What We Offer: - We offer competitive salary and comprehensive benefits including medical, dental, and vision coverage. - We offer opportunities for professional growth and career advancement. - We offer a supportive and collaborative work environment. - We offer flexible work schedules and remote work options. - We offer employee wellness programs and community involvement initiatives. Ready to Apply? Please submit your resume and cover letter through our careers page at www.macmiller.com/careers. We look forward to learning how you can contribute to our team and help us make buildings work better.

Manage accounts receivable processes for service and preventative maintenance contracts, ensuring timely collections and accurate financial records. | At least 3 years of accounts receivable or collections experience, proficiency in accounting software and Microsoft Office, strong communication and organizational skills. | Job Title: Accounts Receivable Specialist - Service & Preventative Maintenance Collections Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in HVAC, plumbing, and automation system solutions for commercial buildings. With over one thousand employees across 14 offices, we are committed to making buildings work better through innovative design, delivery, and service. Role Overview: As an Accounts Receivable Specialist focused on Service & Preventative Maintenance Collections, you will play a critical role in managing and optimizing the company’s cash flow. You will be responsible for ensuring timely collections, maintaining accurate records, and supporting the finance team to enhance overall financial performance. What You'll Do: - You will manage accounts receivable processes specifically for service and preventative maintenance contracts. - You will monitor customer accounts and follow up on overdue invoices to ensure timely payments. - You will collaborate with the sales and service teams to resolve billing discrepancies and customer inquiries. - You will prepare and maintain accurate financial records and reports related to collections. - You will assist in the reconciliation of accounts and support month-end closing activities. - You will communicate professionally with customers to maintain positive relationships while ensuring collections. - You will identify and recommend process improvements to enhance collection efficiency. - You will support audit activities by providing necessary documentation and information. What You Bring: - You bring at least 3 years of experience in accounts receivable or collections, preferably in the service or facilities management industry. - You have strong knowledge of accounting principles and accounts receivable processes. - You are proficient in using accounting software and Microsoft Office, especially Excel. - You possess excellent communication and negotiation skills. - You have strong attention to detail and organizational abilities. - You are capable of working independently and as part of a team in a fast-paced environment. Bonus Points If You Have: - Experience with ERP systems such as SAP or Oracle. - Familiarity with mechanical contracting or facilities services industry. - Additional certifications in accounting or finance. - Experience in customer service or client relationship management. What We Offer: - We offer competitive salary and comprehensive benefits including medical, dental, and vision coverage. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive work environment. - We offer flexible work arrangements to support work-life balance. - We offer employee wellness programs and community involvement initiatives. Ready to Apply? Please submit your resume and cover letter through our careers page at www.macmiller.com/careers. We look forward to learning how you can contribute to our team and help us make buildings work better.

Provide frontline customer support, coordinate service schedules, maintain records, assist troubleshooting, communicate updates, manage parts orders, and contribute to service improvements. | At least 2 years of customer service or technical support experience, proficiency in CRM and Microsoft Office, strong communication skills, and basic HVAC or mechanical knowledge preferred. | Job Title: Service Support Representative Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in HVAC, plumbing, and automation system solutions for commercial buildings. With over a thousand employees across 10 offices, we pride ourselves on delivering innovative, reliable, and efficient services to a diverse range of clients. Role Overview: As a Service Support Representative, you will be the frontline contact for our customers, providing exceptional support and ensuring their service needs are met promptly and effectively. Your role is vital in maintaining strong client relationships and supporting the operational success of our service teams. What You'll Do: - You will respond to customer inquiries and service requests with professionalism and urgency. - You will coordinate service schedules between customers and field technicians to optimize efficiency. - You will maintain accurate records of service calls, customer interactions, and follow-ups. - You will assist in troubleshooting basic service issues and escalate complex problems appropriately. - You will communicate updates and resolutions clearly to customers and internal teams. - You will support the service team by managing parts orders and inventory tracking. - You will contribute to continuous improvement initiatives by providing feedback from customer interactions. What You Bring: - Minimum of 2 years experience in customer service or technical support, preferably in HVAC or mechanical services. - Strong communication skills, both verbal and written, with a customer-focused approach. - Proficiency in using CRM software and Microsoft Office Suite. - Ability to multitask and manage time effectively in a fast-paced environment. - Basic understanding of HVAC, plumbing, or automation systems is a plus. Bonus Points If You Have: - Experience working in a mechanical contracting or facilities services company. - Knowledge of service dispatch software and inventory management systems. - Technical certification related to HVAC or building systems. - Bilingual abilities, especially in Spanish. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and development within a large, stable company. - We offer a supportive and inclusive work environment that values teamwork and innovation. - We offer flexible work schedules and remote work options where applicable. - We offer employee wellness programs and community involvement initiatives. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for the Service Support Representative role at MacDonald-Miller Facility Solutions. We look forward to hearing from you!