20 open positions available
Coordinate delivery of materials, maintain organized shop and fleet yard, ensure safety and effective communication. | Valid driver’s license, effective communication skills, dependable, adaptable, and willing to learn forklift and box truck operation. | At MacDonald-Miller Facility Solutions (“MacMiller”), we are the Northwest’s leading mechanical contracting firm, designing, delivering, and servicing HVAC, plumbing, and automation systems for commercial buildings. With over 1,600 employees across 13 offices, we offer a diverse range of projects that keep our team engaged, challenged, and inspired. We have a well-respected history of exceeding our customers’ expectations and executing with distinction. Our clients trust their toughest projects to our integrated teams, including: New Construction – Engineering, fabrication, and installation of mechanical systems for new projects following lean construction practices. Special Projects – Retrofits and mechanical repairs for existing buildings to create new efficiencies. Service – Scheduled preventative maintenance ensuring tenant comfort and 24/7 emergency response. Building Performance – Control systems, fault detection, energy services, and remote monitoring. Performance Contracting – Sustainable Solutions – Acting as the Prime Contractor, we deliver design-build, energy-efficient solutions in the built environment for both private and public sector clients. People love to work at MacDonald-Miller, and it’s because we all share the same Core Culture Values: Collaboration – Diverse players, one team, a common vision. Collaboration is our foundation and critical to the success of the company. Every team member is valued and brings a diversity of strengths to help us meet our shared vision. Dedication – We are dedicated to personal and professional excellence. We execute with distinction by doing the right thing and following through on our commitments. Safety – Everyone deserves a safe workplace. Safety is more than hardhats and boots; it’s an attitude and the environment we create. Every day, everyone goes home to their families. Community – We are proud to be part of MacDonald-Miller. We actively seek to build relationships and know each other as individuals. Together, we create an environment that is welcoming, caring, and trusting. Innovation – We are committed to continuous, creative problem solving. Innovation is how we stay an industry leader. We always strive to challenge and better ourselves. Fun! – Take the work seriously, but never take ourselves too seriously. It’s possible to be both serious professionals and good-natured people you enjoy working with — we strive to be both. Logistics Assistant: This is where you come in. We’re looking for a Logistics Assistant to coordinate the delivery of materials, equipment, tools, and vehicles to various jobsite locations. This is a fast-paced warehouse and fleet environment where communication and safety are top priorities. In return for achieving ambitious goals, you’ll be rewarded with greater ownership, growth opportunities, and more freedom than you’ve likely ever had. Top Deliverables in the First Year to Be a Hero Communicate effectively between trades, field teams, and departments at the shop to ensure deliveries are made accurately and on time. Maintain a clean, well-organized shop and fleet yard. Demonstrate a strong commitment to safety in the shop, on the jobsite, and on the road. The Logistics Assistant reports to Meghan Marquardt, Service Logistics Manager, as part of a collaborative team working on a variety of projects and initiatives to support our growing business. This highly visible role interacts with all levels and departments across the organization. Your Background: What Kind of Person Will Thrive in This Role? You should have… The drive of a diligent worker committed to a full day’s work schedule. Effective written and verbal communication skills. A valid driver’s license, with the ability or willingness to learn how to operate a box truck and a forklift. And everyone you work with should describe you as… Exceptionally dependable and accountable. Hardworking and consistent in your performance. Positive, proactive, and adaptable. An outstanding communicator and team player. And you should be motivated by… Thriving in a dynamic, fast-paced environment. Taking initiative to learn and grow independently — this is not the place for someone who needs constant handholding or a micro-managing boss. Excelling in a lean, results-driven setting where you’re encouraged to take on more, achieve more, and grow every year. Enjoying a culture that values transparency, embraces innovation, and fosters a supportive, collaborative environment. Compensation: $22.00 – $26.00 per hour Benefits: MacDonald-Miller Facility Solutions proudly provides comprehensive employee coverage, including: Medical, dental, and vision insurance for employees (coverage available for dependents with shared premium). 401(k) retirement plan with company matching. Paid time off (vacation, sick leave, and holidays). Disability income protection, including short-term and long-term disability. Employee and dependent life insurance. Wellness Program. Employee Assistance Program (EAP). Where You’ll Work You’ll be based at our Kent office, located at 22023 68th Ave S, Kent, WA 98032. This location offers the perfect blend of convenience, accessibility, and local amenities. Situated in a thriving industrial and commercial hub, employees enjoy easy access to nearby businesses, fueling stations, and retail options — making daily errands simple. The area also provides great accommodations for visitors and recreational opportunities, including nearby Lake Meridian. Interested in Learning More? If you’re ready for an adventure and are interested in being considered for this role, click Apply to start the conversation! Or, if you know someone who currently works at MacDonald-Miller, reach out to them to get introduced to the team. MacDonald-Miller Facility Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Providing comprehensive executive support to senior leaders, managing complex schedules, preparing strategic communications, and coordinating cross-functional projects. | 5-8 years of senior executive support experience, excellent communication skills, proficiency in Microsoft Office and collaboration tools, and ability to handle confidential information. | At MacDonald-Miller Facility Solutions (“MacMiller”), we are the Northwest’s leading mechanical contracting firm, designing, delivering, and servicing HVAC, plumbing, and automation system solutions for commercial buildings. With over 1,600 employees across 13 offices, there is a breadth and variety of work to keep you engaged and inspired. We have a well-respected history of exceeding our customers’ expectations and executing with distinction. Our clients trust their toughest projects to our integrated teams, including: New Construction – Engineering, fabrication, and installation of mechanical systems for new projects following lean construction practices. Special Projects – Retrofits and mechanical repairs for existing buildings to create new efficiencies. Service – Scheduled preventative maintenance ensuring tenant comfort and 24/7 emergency response. Building Performance – Control systems, fault detection, energy services, and remote monitoring. Energy and Sustainable Solutions – Acting as the Prime Contractor, we deliver design-build, energy-efficient solutions in the built environment for both private and public sector clients. People love to work at MacDonald-Miller, and it’s because we all share the same Core Culture Values: Collaboration – Diverse players, one team, a common vision. Collaboration is our foundation and critical to the success of the company. Every team member is valued and brings a diversity of strengths to help us meet our shared vision. Dedication – We are dedicated to personal and professional excellence. We execute with distinction by doing the right thing and following through on our commitments. Safety – Everyone deserves a safe workplace. Safety is more than hardhats and boots; it’s an attitude and the environment we create. Every day, everyone goes home to their families. Community – We are proud to be part of MacDonald-Miller. We actively seek to build relationships and know each other as individuals. Together, we create an environment that is welcoming, caring, and trusting. Innovation – We are committed to continuous, creative problem solving. Innovation is how we stay an industry leader. We always strive to challenge and better ourselves. Fun! – Take the work seriously, but never take ourselves too seriously. It’s possible to be both serious professionals and good-natured people you enjoy working with — we strive to be both. Executive Assistant: This is where you come in. We’re seeking an Executive Assistant (EA) to partner closely with the Chief Financial Officer (CFO) and Chief Administrative Officer (CAO), delivering proactive, high-level support that enhances their ability to lead, make decisions, and drive the business forward. This includes managing complex calendars and competing priorities, preparing executive briefings and presentations, coordinating financial and administrative workflows, and ensuring both leaders have the information, structure, and support they need to operate at their highest level. In this role, you will serve as the central coordination hub for both the Finance and Administration functions—overseeing the flow of information, aligning schedules and commitments, and tracking progress on key initiatives such as annual budgeting, quarterly business reviews, Board reporting, operational planning, internal communications, and major cross-functional projects. You will help streamline processes, improve communication rhythms, and maintain visibility into deadlines, deliverables, and decision points. You will also partner closely with both executives to support internal communications, including drafting messaging, coordinating announcements, preparing leadership updates, and ensuring clear, timely communication across the organization. The ideal candidate is a highly organized, detail-driven operator who anticipates needs, solves problems before they escalate, and thrives in a fast-paced, high-stakes environment where precision, discretion, and follow-through are essential. Top 5 Priorities to Deliver in Your First Year to Be a Hero 1. Executive Scheduling & Calendar Management Own and manage complex, rapidly changing calendars with precision and foresight. Anticipate conflicts and resolve them before they impact the executives’ time or priorities. Keep both executives focused, prepared, and optimized for high-value leadership engagements. 2. Communication & Information Flow Draft, refine, and manage executive-level communications with accuracy, professionalism, and strategic tone. Support internal messaging by coordinating announcements, updates, and company-wide communications. Act as a trusted liaison between executive leadership and internal/external stakeholders—ensuring confidentiality, clarity, and timely follow-through. 3. Meeting & Event Coordination Plan, prepare, and support executive and leadership meetings with excellence and attention to detail. Coordinate logistics for internal and external meetings, company events, and leadership offsites. Ensure meetings are productive: agendas prepared, materials organized, minutes captured, and action items tracked to completion. 4. Project & Task Management Manage high-priority tasks and recurring workflows while supporting special projects from concept through follow-through. Conduct research, gather information, and prepare briefing materials to support executive decision-making. Collaborate cross-functionally to drive execution of strategic initiatives and maintain visibility into progress and risks. 5. Operational Support Excellence Maintain and continually improve administrative systems, document management, and executive deliverables. Create, refine, and enhance presentations, reports, and briefing documents with a high standard of accuracy and polish. Your Background: What Kind of Person Will Thrive in This Role? Education: Bachelor’s degree preferred; equivalent relevant experience considered. Experience: 5–8 years providing senior-level executive support with a strong track record of administrative and operational excellence. Executive Support Expertise: Demonstrated success partnering with C-suite leaders in dynamic, fast-moving environments. Communication Skills: Exceptional written and verbal communication abilities with excellent attention to detail, nuance, and tone. Technical Proficiency: Advanced skills in Microsoft Office Suite, Microsoft Teams, and collaboration platforms. Valued Experience: Experience supporting Board-level communications and contributing to internal communication initiatives. And everyone you work with should describe you as… Exceptionally organized with outstanding prioritization and problem-solving skills. Calm, accurate, and effective when juggling multiple priorities in a fast-paced, constantly shifting environment. Discreet, professional, and deeply trustworthy - especially when handling confidential or sensitive information. And you should be motivated by… Taking ownership of your work and your growth - resourceful, self-directed, and comfortable figuring things out independently. Thriving in a lean, results-driven environment where you are encouraged to take on more, deliver more, and continually raise the bar. Being part of a transparent, collaborative, and fun culture that values innovation, fresh ideas, and people who genuinely enjoy what they do. Compensation: $97,000 to $126,000 Annually MacDonald-Miller Facility Solutions presently provides employee coverage for: Medical, dental, vision for employees (coverage available for dependents for shared premium). 401k retirement plan including Company matching. Vacation and Sick Compensation (PTO), and Holiday Pay! Disability income protection including short term and long-term disability. Employee and dependent life insurance. Wellness Program. Employee Assistance Program. Where you will work Our Seattle HQ office (17930 International Blvd, SeaTac, WA 98188) has easy access to the SeaTac International Airport, ample secured parking, and newly renovated office facilities - not to mention great views! Neighborhood amenities include an onsite deli, restaurants, and convenient freeway/airport access. This is a hybrid role, requiring you to work in the office three days a week and allowing you to work from home for the remaining three days. This role has flexibility at times, but requires a consistent four days of work in the office a week. Interested in learning more? If you’re ready for an adventure and are interested in being considered for this role, click apply to start the conversation! Or if you know someone who currently works at MacDonald-Miller, reach out to them to get introduced to the team! MacDonald-Miller Facility Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran
Manage and oversee energy and sustainability projects within existing facilities, ensuring scope, schedule, and budget adherence while fostering team development and client relationships. | Seven years of project management experience in ESCO, performance contracting, or related fields, with knowledge of building systems and relevant certifications preferred. | At MacDonald-Miller Facility Solutions (“MacMiller”), the Northwest’s leading mechanical contracting firm, we design, deliver, and service HVAC, plumbing, and automation system solutions for commercial buildings. With more than one thousand employees across ten offices, there’s a breadth and variety of work to keep you engaged and inspired. We have a well-respected history of exceeding our customers’ expectations and executing with distinction. Our clients trust their toughest projects to our integrated teams, including: New Construction – Engineering, fabrication, and installation of mechanical systems for new projects, following lean construction practices. Special Projects – Retrofits and mechanical repairs for existing buildings to create new efficiencies. Service – Scheduled preventive maintenance ensuring tenant comfort and 24/7 emergency response. Building Performance – Control systems, fault detection, energy services, and remote monitoring. Energy and Sustainable Solutions - Acting as the Prime Contractor, we deliver design-build, energy-efficient solutions in the built environment for both private and public sector clients. People love to work at MacDonald-Miller because we all share the same Core Culture Values: Collaboration – Diverse players, one team, a common vision. Collaboration is our foundation and critical to the success of the company. Every team member is valued and brings unique strengths that help us achieve our shared vision. Dedication – We are dedicated to personal and professional excellence. We execute with distinction by doing the right thing and following through on our commitments. Safety – Everyone deserves a safe workplace. Safety is more than hard hats and boots; it’s an attitude and an environment we create. Every day, everyone goes home to their families. Community – We are proud to be part of MacDonald-Miller. We actively seek to build relationships and know each other as individuals. Together, we create an environment that is welcoming, caring, and trusting. Innovation – We are committed to continuous, creative problem-solving. Innovation is how we stay an industry leader. We always strive to challenge and better ourselves. Fun! – Taking the work seriously but never taking ourselves too seriously. It’s possible to be both serious professionals and good-natured people you enjoy working with — we strive to be both. Senior Project Manager - Energy & Sustainable Solutions: This is where you come in. We are in search of a proficient Senior Project Manager - Energy & Sustainable Solutions specialized in ESCO, Performance Contracting, General Contracting or Owner Direct Construction with experience primarily within existing facilities. You are exceptionally skilled in the core essentials of project management. Your responsibilities will encompass the development of team members to achieve project and strategic business goals while cultivating trusted relationships with our customers in the successful delivery of MacMiller’s portfolio of Performance Contracting Conservation, Sustainability and Energy work. Top deliverables in the first year to be a hero: A leader who coaches and trains team members to expand their knowledge and develop their skills in project management’s core functions, fostering a collaborative team environment. Manage, monitor, predict, and communicate all facets of financial stewardship to stakeholders, ensuring the fiscal well-being of the team’s projects within their distinct funding parameters. Assess and report how the execution of each project impacts the financial health of the Business Unit. Proactively assess and identify risk throughout the project lifecycle from pursuit through final project delivery, establishing risk mitigation and opportunity capture strategies for successful outcomes. Cultivate connections and build trusted partnerships with our internal and external customers. Foster an environment of collaboration and mutual respect amongst team members. Ensures the execution of a project’s scope of work, aligns with all contractual intent, obligations, applicable codes, and requirements. Builds project schedules, overseeing the resolution of risk elements and execution of key milestones for successful outcomes.. Ensures all resources are identified and tasked to facilitate successful project execution. Skillfully facilitates proactive and effective communication amongst all stakeholders. Your background: What kind of person will thrive in this role? You should have… +Seven years of experience as a Project Manager specializing in either ESCO, Performance Contracting, General Contracting or Owner Direct Construction, coupled with a comprehensive understanding of delivering projects within existing facilities. Strong knowledge of buildings to include: building envelope, mechanical, electrical, plumbing, fire protection and building control systems. A Bachelor of Science Degree in Construction Management or Mechanical Engineering or possess equivalent education and/or experience that provides a reasonable understanding of project management. Proficiency in managing multiple projects of diverse sizes and complexities, consistently establishing goals and meeting deadlines. Expertise in interpreting architectural, structural, mechanical, and electrical plans, with familiarity in a diverse range of industry terminology. Experience in Microsoft Suite of programs: Excel, Word, & MS Project, Procore Some preferred certifications… Certified Energy Manager (CEM) Certification from the Association of Energy Engineers Certified Measurement and Verification Professional (CMVP) from the Association of Energy Engineers National Environmental Balancing Bureau (NEBB) Certification for Air & Hydronics, Building Commissioning and / or Sound & Vibration United States Green Building Council (USGBC) Leadership in Energy and Environmental Design (LEED) Accredited Professional And everyone you work with should describe you as… Having an incredibly strong work ethic. Passionate and positive with a can-do attitude. Being a great collaborator. Adaptable and capable of surmounting challenges. And you should be motivated by… Working with a talented team and our customers to ensure project profitability and success. Collaborating with the team, empowering yourself to learn how to do something. If you need a ton of handholding or a micro-manager boss, this is not the place for you. Working in a lean, results-oriented environment, where you’ll be expected to do more, take on more, and achieve more every year. Having fun in an environment high on transparency, open to innovative new approaches with a supportive family feel. Compensation: $119,000 to $154,000 Annually MacDonald-Miller Facility Solutions presently provides employee coverage for: Medical, dental, and vision for employees (coverage available for dependents for shared premium). 401k retirement plan including Company matching. Vacation and Sick Compensation (PTO), and Holiday Pay! Disability income protection including short-term and long-term disability. Employee and dependent life insurance. Wellness Program. Employee Assistance Program. Where you will work Our Spokane office at 421 N Freya St. Spokane, WA 99202 Centrally located between Spokane and Spokane Valley it offers several advantages, including easy freeway access for a convenient commute. It is close to nearby parks and trails for outdoor activities, a variety of restaurants, coffee shops, and retail options. Interested in learning more? If you’re ready for an adventure and are interested in being considered for this role, click apply to start the conversation! MacDonald-Miller Facility Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Manage and optimize accounts receivable transactions and collections for service and preventative maintenance contracts, ensuring timely payments and resolving discrepancies. | Minimum 3 years experience in accounts receivable or collections, proficiency with accounting software and Microsoft Office, strong communication and organizational skills. | Job Title: Accounts Receivable Specialist - Service & Preventative Maintenance Collections Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, dedicated to making buildings work better. With over one thousand employees across 14 offices, we specialize in designing, delivering, and servicing HVAC, plumbing, and automation system solutions for commercial buildings. Our commitment to innovation and customer satisfaction has made us a trusted partner in the industry. Role Overview: As an Accounts Receivable Specialist focused on Service & Preventative Maintenance Collections, you will play a critical role in managing and optimizing the company’s receivables. Your efforts will ensure timely collections, maintain strong client relationships, and support the financial health of MacDonald-Miller. What You'll Do: - You will manage and process accounts receivable transactions related to service and preventative maintenance contracts. - You will monitor customer accounts to identify and resolve payment issues promptly. - You will communicate professionally with clients to ensure timely collections and address any billing inquiries. - You will collaborate with the sales and service teams to reconcile accounts and resolve discrepancies. - You will prepare and maintain accurate records of collections and account statuses. - You will assist in month-end closing activities related to accounts receivable. - You will support continuous improvement initiatives to enhance collection processes. - You will provide regular reports on accounts receivable status to management. What You Bring: - Minimum of 3 years of experience in accounts receivable or collections, preferably in a service-oriented industry. - Proficiency with accounting software and Microsoft Office Suite, especially Excel. - Strong communication and negotiation skills to effectively manage client interactions. - Detail-oriented with excellent organizational and time management abilities. - Ability to work independently and as part of a team in a fast-paced environment. Bonus Points If You Have: - Experience with mechanical contracting or facilities services industries. - Familiarity with ERP systems such as SAP or Oracle. - Knowledge of HVAC, plumbing, or automation service contracts. - Additional certifications in accounting or finance. What We Offer: - We offer competitive salary and comprehensive benefits including medical, dental, and vision coverage. - We offer opportunities for professional growth and career advancement within a stable and growing company. - We offer a supportive and inclusive work environment that values teamwork and innovation. - We offer flexible work arrangements to help balance your professional and personal life. - We offer employee wellness programs and community involvement initiatives. Ready to Apply? To join our team at MacDonald-Miller Facility Solutions as an Accounts Receivable Specialist, please submit your resume and cover letter through our careers page or email them directly to our HR department. We look forward to hearing from you!
Provide frontline customer support, coordinate service schedules, document and escalate service issues, maintain records, assist in reporting, collaborate internally, and support sales with technical information. | At least 2 years of customer service or technical support experience, proficiency in CRM and Microsoft Office, strong communication and problem-solving skills, preferably with HVAC or mechanical services background. | Job Title: Service Support Representative Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in designing, delivering, and servicing HVAC, plumbing, and automation system solutions for commercial buildings. With over a thousand employees across 10 offices, we pride ourselves on our commitment to quality, innovation, and customer satisfaction. Role Overview: As a Service Support Representative, you will be the frontline contact for our clients, providing exceptional support and ensuring smooth communication between customers and our technical teams. Your role is vital in maintaining strong client relationships and facilitating timely service delivery. What You'll Do: - You will respond promptly to customer inquiries and service requests, providing accurate information and solutions. - You will coordinate service schedules between clients and field technicians to ensure efficient operations. - You will document and track service issues, escalating complex problems to the appropriate teams. - You will maintain detailed records of customer interactions and service activities. - You will assist in preparing service reports and follow-up communications. - You will collaborate with internal departments to improve service processes and customer satisfaction. - You will support the sales team by providing technical information and service history as needed. What You Bring: - Minimum of 2 years experience in customer service or technical support, preferably in HVAC or mechanical services. - Strong communication skills, both verbal and written, with a customer-focused approach. - Proficiency in using CRM software and Microsoft Office Suite. - Ability to multitask and manage time effectively in a fast-paced environment. - Problem-solving skills and attention to detail. Bonus Points If You Have: - Experience with HVAC systems or mechanical contracting industry knowledge. - Familiarity with service management software. - Technical background or certifications related to HVAC or plumbing. - Bilingual abilities to support diverse customer base. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and career advancement within a large, stable company. - We offer a supportive and collaborative work environment with a focus on work-life balance. - We offer ongoing training and development programs to enhance your skills. - We offer employee recognition programs and community involvement initiatives. Ready to Apply? Please submit your resume and cover letter through our careers page at www.macmiller.com/careers or email your application to careers@macmiller.com. We look forward to hearing from you!
Manage accounts receivable processes for service and preventative maintenance contracts, ensuring timely collections and accurate billing. | Minimum 3 years experience in accounts receivable or collections with strong accounting knowledge and proficiency in accounting software and Excel. | Job Title: Accounts Receivable Specialist - Service & Preventative Maintenance Collections Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, dedicated to making buildings work better. With over one thousand employees across 14 offices, we specialize in designing, delivering, and servicing HVAC, plumbing, and automation system solutions for commercial buildings. Our commitment to innovation and customer satisfaction has made us a trusted partner in the industry. Role Overview: As an Accounts Receivable Specialist focused on Service & Preventative Maintenance Collections, you will play a critical role in managing and optimizing the company’s receivables. Your efforts will ensure timely collections, maintain strong client relationships, and support the financial health of MacDonald-Miller. What You'll Do: - You will manage accounts receivable processes specifically for service and preventative maintenance contracts. - You will monitor customer accounts to identify and resolve outstanding invoices. - You will communicate professionally with clients to facilitate timely payments and resolve billing discrepancies. - You will collaborate with the sales and service teams to ensure accurate billing and contract compliance. - You will prepare and maintain detailed reports on collections status and aging accounts. - You will assist in the development and implementation of improved collection strategies. - You will support month-end and year-end closing activities related to accounts receivable. - You will maintain accurate records and documentation to support audit requirements. What You Bring: - You bring at least 3 years of experience in accounts receivable or collections, preferably in a service-oriented industry. - You have strong knowledge of accounting principles and accounts receivable processes. - You are proficient with accounting software and Microsoft Office, especially Excel. - You possess excellent communication and negotiation skills to manage client relationships effectively. - You demonstrate strong organizational skills and attention to detail. - You are capable of working independently and as part of a team in a fast-paced environment. Bonus Points If You Have: - Experience in the mechanical contracting or facilities services industry. - Familiarity with ERP systems such as SAP or Oracle. - Knowledge of preventative maintenance contract structures and billing. - Additional certifications in accounting or finance. What We Offer: - We offer a competitive salary and comprehensive benefits package. - We offer opportunities for professional growth and career advancement. - We offer a supportive and collaborative work environment. - We offer flexible work arrangements to support work-life balance. - We offer employee wellness programs and community involvement initiatives. Ready to Apply? If you are ready to contribute to a dynamic team and help MacDonald-Miller Facility Solutions continue to thrive, please submit your resume and cover letter through our careers page or email us directly at careers@macmiller.com.
Respond to customer inquiries, coordinate service schedules, maintain records, assist troubleshooting, communicate between stakeholders, support service team, and contribute to improvements. | Minimum 2 years customer service or technical support experience, proficiency with CRM and Microsoft Office, strong communication and multitasking skills. | Job Title: Service Support Representative Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in HVAC, plumbing, and automation system solutions for commercial buildings. With over a thousand employees across 10 offices, we pride ourselves on delivering innovative, reliable, and efficient services to a diverse range of clients. Role Overview: As a Service Support Representative, you will be the frontline contact for our customers, providing exceptional support and ensuring their service needs are met promptly and effectively. Your role is crucial in maintaining strong client relationships and supporting our service teams to deliver top-quality solutions. What You'll Do: - You will respond to customer inquiries and service requests with professionalism and urgency. - You will coordinate service schedules and dispatch technicians to client sites. - You will maintain accurate records of service calls and customer interactions. - You will assist in troubleshooting basic service issues and escalate complex problems appropriately. - You will communicate effectively between customers, technicians, and management to ensure seamless service delivery. - You will support the service team with administrative tasks and reporting. - You will contribute to continuous improvement initiatives to enhance customer satisfaction. What You Bring: - Minimum of 2 years experience in customer service or technical support, preferably in HVAC or mechanical services. - Strong communication and interpersonal skills. - Proficiency with CRM software and Microsoft Office Suite. - Ability to multitask and manage time effectively in a fast-paced environment. - Problem-solving mindset with attention to detail. Bonus Points If You Have: - Experience working in the mechanical contracting or facilities management industry. - Knowledge of HVAC, plumbing, or automation systems. - Familiarity with service dispatch software. - Bilingual abilities are a plus. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and development. - We offer a supportive and inclusive work environment. - We offer work-life balance with flexible scheduling options. - We offer employee wellness programs and team-building activities. Ready to Apply? Please submit your resume and cover letter through our careers page at www.macmiller.com/careers or email us directly at careers@macmiller.com. We look forward to hearing from you!
Manage accounts receivable processes for service and preventative maintenance contracts, ensuring timely collections and accurate billing. | At least 3 years of accounts receivable or collections experience, proficiency with accounting software, strong communication and organizational skills. | Job Title: Accounts Receivable Specialist - Service & Preventative Maintenance Collections Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in HVAC, plumbing, and automation system solutions for commercial buildings. With over one thousand employees across 14 offices, we are committed to making buildings work better through innovative design, delivery, and service. Role Overview: As an Accounts Receivable Specialist focused on Service & Preventative Maintenance Collections, you will play a critical role in managing and optimizing the company’s receivables. Your efforts will ensure timely collections, maintain strong client relationships, and support the financial health of MacDonald-Miller. What You'll Do: - You will manage accounts receivable processes specifically for service and preventative maintenance contracts. - You will monitor and follow up on outstanding invoices to ensure timely payments. - You will communicate professionally with clients to resolve billing discrepancies and answer payment inquiries. - You will collaborate with the sales and service teams to verify contract terms and billing accuracy. - You will maintain accurate records of collections activities and update the accounting system accordingly. - You will assist in preparing reports on receivables status and aging for management review. - You will identify and recommend process improvements to enhance collections efficiency. - You will support month-end and year-end closing activities related to accounts receivable. What You Bring: - You bring at least 3 years of experience in accounts receivable or collections, preferably in a service-oriented industry. - You bring strong knowledge of accounting principles and proficiency with accounting software, such as QuickBooks or SAP. - You bring excellent communication and negotiation skills to effectively manage client interactions. - You bring strong organizational skills and attention to detail to manage multiple accounts simultaneously. - You bring the ability to work independently and as part of a team in a fast-paced environment. Bonus Points If You Have: - Experience in the mechanical contracting or facilities services industry. - Familiarity with contract terms related to service and preventative maintenance agreements. - Advanced Excel skills for data analysis and reporting. - Experience with ERP systems and automated billing platforms. What We Offer: - We offer a competitive salary and comprehensive benefits package including health, dental, and vision insurance. - We offer opportunities for professional development and career growth within a stable and growing company. - We offer a supportive and inclusive work environment that values teamwork and innovation. - We offer flexible work arrangements to help balance your professional and personal life. - We offer employee wellness programs and community involvement initiatives. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our careers portal at www.macmiller.com/careers. We look forward to learning how you can contribute to our team!
Respond to customer inquiries, coordinate service schedules, maintain records, assist troubleshooting, collaborate with teams, and support service improvements. | 2+ years customer service experience, proficiency in CRM and Microsoft Office, strong communication and problem-solving skills. | Job Title: Service Support Representative Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in designing, delivering, and servicing HVAC, plumbing, and automation system solutions for commercial buildings. With over a thousand employees across 10 offices, we pride ourselves on our commitment to quality, innovation, and customer satisfaction. Role Overview: As a Service Support Representative, you will be the frontline contact for our clients, ensuring their service needs are met promptly and efficiently. Your role is crucial in maintaining strong client relationships and supporting our service teams to deliver exceptional solutions. What You'll Do: - You will respond to customer inquiries and service requests with professionalism and urgency. - You will coordinate service schedules between clients and field technicians to optimize efficiency. - You will maintain accurate records of service calls, customer interactions, and follow-ups. - You will assist in troubleshooting basic service issues and escalate complex problems appropriately. - You will collaborate with internal teams to ensure seamless communication and service delivery. - You will provide timely updates to customers regarding service status and resolutions. - You will support the continuous improvement of service processes and customer satisfaction initiatives. What You Bring: - Minimum of 2 years experience in customer service or service support roles, preferably in mechanical contracting or related industries. - Strong communication skills, both verbal and written, to effectively interact with clients and team members. - Proficiency with CRM software and Microsoft Office Suite. - Ability to multitask and manage time effectively in a fast-paced environment. - Problem-solving skills with a customer-focused mindset. Bonus Points If You Have: - Experience with HVAC, plumbing, or automation systems. - Knowledge of scheduling and dispatch software. - Technical aptitude to understand mechanical service issues. - Bilingual abilities to support diverse customer base. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and development within a supportive team environment. - We offer a dynamic workplace culture that values innovation and collaboration. - We offer flexible work schedules and remote work options where applicable. - We offer employee wellness programs and community involvement initiatives. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our careers page at www.macmiller.com/careers. We look forward to hearing from you!
Manage accounts receivable processes for service and preventative maintenance contracts, ensuring timely collections and accurate financial records. | At least 3 years of accounts receivable or collections experience, proficiency in accounting software and Microsoft Office, strong communication and organizational skills. | Job Title: Accounts Receivable Specialist - Service & Preventative Maintenance Collections Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in HVAC, plumbing, and automation system solutions for commercial buildings. With over one thousand employees across 14 offices, we are committed to making buildings work better through innovative design, delivery, and service. Role Overview: As an Accounts Receivable Specialist focused on Service & Preventative Maintenance Collections, you will play a critical role in managing and optimizing the company’s cash flow. You will be responsible for ensuring timely collection of payments, maintaining accurate financial records, and supporting the finance team to enhance overall operational efficiency. What You'll Do: - You will manage accounts receivable processes specifically for service and preventative maintenance contracts. - You will follow up on overdue invoices and communicate effectively with clients to resolve payment issues. - You will reconcile customer accounts and ensure accurate application of payments. - You will collaborate with the sales and service teams to verify contract terms and billing accuracy. - You will prepare and maintain detailed reports on collections status and aging accounts. - You will assist in month-end closing activities related to accounts receivable. - You will identify and recommend process improvements to enhance collections efficiency. - You will maintain compliance with company policies and accounting standards. What You Bring: - You bring at least 3 years of experience in accounts receivable or collections, preferably in a service-oriented industry. - You have strong knowledge of accounting principles and accounts receivable processes. - You are proficient in using accounting software and Microsoft Office, especially Excel. - You possess excellent communication and negotiation skills to manage client relationships. - You have strong organizational skills and attention to detail. - You are capable of working independently and as part of a team in a fast-paced environment. Bonus Points If You Have: - Experience with mechanical contracting or facility services industries. - Familiarity with ERP systems such as SAP or Oracle. - Knowledge of preventative maintenance contract billing. - Additional certifications in accounting or finance. What We Offer: - We offer competitive salary and comprehensive benefits including medical, dental, and vision coverage. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive work environment. - We offer flexible work schedules and remote work options. - We offer employee wellness programs and community involvement initiatives. Ready to Apply? Please submit your resume and cover letter through our careers page at www.macmiller.com/careers. We look forward to learning how you can contribute to our team and help us make buildings work better.
Responding to customer inquiries, coordinating service schedules, maintaining records, troubleshooting issues, collaborating with teams, and supporting service improvements. | At least 2 years of customer service or service support experience, proficiency with CRM and Microsoft Office, strong communication and organizational skills, and a customer-focused mindset. | Job Title: Service Support Representative Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in designing, delivering, and servicing HVAC, plumbing, and automation system solutions for commercial buildings. With over a thousand employees across 10 offices, we pride ourselves on our commitment to quality, innovation, and customer satisfaction. Role Overview: As a Service Support Representative, you will be the frontline contact for our clients, ensuring their service needs are met promptly and efficiently. Your role is crucial in maintaining strong client relationships and supporting our service teams to deliver exceptional solutions. What You'll Do: - You will respond to customer inquiries and service requests with professionalism and urgency. - You will coordinate service schedules between clients and technicians to optimize efficiency. - You will maintain accurate records of service calls, customer interactions, and follow-ups. - You will assist in troubleshooting basic service issues and escalate complex problems appropriately. - You will collaborate with internal teams to ensure seamless communication and service delivery. - You will provide timely updates to customers regarding service status and resolutions. - You will support the continuous improvement of service processes and customer satisfaction initiatives. What You Bring: - You have at least 2 years of experience in customer service or service support roles, preferably in mechanical contracting or related industries. - You possess strong communication skills, both verbal and written. - You are proficient with CRM software and Microsoft Office Suite. - You have excellent organizational skills and attention to detail. - You demonstrate problem-solving abilities and a customer-focused mindset. Bonus Points If You Have: - Experience with HVAC, plumbing, or building automation systems. - Knowledge of service dispatch software and scheduling tools. - Technical aptitude to understand mechanical systems. - Bilingual abilities to support diverse customer bases. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and career advancement. - We offer a supportive and inclusive work environment. - We offer paid time off and flexible scheduling options. - We offer employee wellness programs and community involvement initiatives. Ready to Apply? Please submit your resume and cover letter through our careers page at www.macdonaldmiller.com/careers. We look forward to learning how you can contribute to our team!
Manage accounts receivable processes for service and preventative maintenance contracts, ensuring timely collections and resolving billing issues. | Minimum 3 years experience in accounts receivable or collections, proficiency in accounting software and Microsoft Office, strong communication and organizational skills. | Job Title: Accounts Receivable Specialist - Service & Preventative Maintenance Collections Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in HVAC, plumbing, and automation system solutions for commercial buildings. With over one thousand employees across 14 offices, we are committed to making buildings work better through innovative design, delivery, and service. Role Overview: As an Accounts Receivable Specialist focused on Service & Preventative Maintenance Collections, you will play a critical role in managing and optimizing the company’s receivables. Your efforts will ensure timely collections, maintain strong client relationships, and support the financial health of MacDonald-Miller. What You'll Do: - You will manage accounts receivable processes specifically for service and preventative maintenance contracts. - You will monitor outstanding invoices and follow up with clients to ensure timely payments. - You will collaborate with the sales and service teams to resolve billing discrepancies. - You will maintain accurate records of all collections activities and client communications. - You will prepare regular reports on accounts receivable status for management review. - You will assist in the development and implementation of improved collection strategies. - You will support month-end and year-end closing activities related to accounts receivable. - You will provide excellent customer service to clients regarding billing inquiries and payment arrangements. What You Bring: - Minimum of 3 years of experience in accounts receivable or collections, preferably in a service-oriented industry. - Strong knowledge of accounting principles and accounts receivable processes. - Proficiency with accounting software and Microsoft Office Suite, especially Excel. - Excellent communication and negotiation skills. - Detail-oriented with strong organizational and time management abilities. - Ability to work independently and as part of a team in a fast-paced environment. Bonus Points If You Have: - Experience in the mechanical contracting or facilities services industry. - Familiarity with ERP systems such as SAP or Oracle. - Prior experience working with preventative maintenance contracts. - Additional certifications in accounting or finance. What We Offer: - We offer competitive salary and comprehensive benefits including medical, dental, and vision coverage. - We offer opportunities for professional growth and career advancement within a stable and growing company. - We offer a supportive and inclusive work environment that values teamwork and innovation. - We offer flexible work schedules and remote work options to support work-life balance. - We offer employee wellness programs and company-sponsored events. Ready to Apply? To join our team at MacDonald-Miller Facility Solutions, please submit your resume and cover letter through our careers page or email them directly to our HR department. We look forward to hearing from you!
Coordinate and respond to customer service requests, troubleshoot issues, and maintain client communication to ensure efficient service delivery. | At least 2 years of customer service or technical support experience, proficiency with service software, strong communication and problem-solving skills. | Job Title: Service Support Representative Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in designing, delivering, and servicing HVAC, plumbing, and automation system solutions for commercial buildings. With over a thousand employees across 10 offices, we pride ourselves on our commitment to quality, innovation, and customer satisfaction. Role Overview: As a Service Support Representative, you will be the frontline contact for our clients, ensuring their service needs are met promptly and efficiently. Your role is vital in coordinating service requests, providing technical support, and maintaining strong client relationships to uphold MacDonald-Miller’s reputation for excellence. What You'll Do: - You will respond to customer inquiries and service requests with professionalism and urgency. - You will coordinate with field technicians and internal teams to schedule and dispatch service calls. - You will maintain accurate records of service activities and customer interactions. - You will troubleshoot basic technical issues and escalate complex problems appropriately. - You will communicate effectively with clients to provide updates and resolve concerns. - You will assist in preparing service reports and documentation. - You will support continuous improvement initiatives to enhance service delivery. What You Bring: - Minimum of 2 years experience in customer service or technical support, preferably in HVAC or mechanical services. - Strong communication and interpersonal skills. - Proficiency with service management software and Microsoft Office Suite. - Ability to multitask and manage time effectively in a fast-paced environment. - Problem-solving mindset with attention to detail. Bonus Points If You Have: - Experience working in the mechanical contracting or facilities management industry. - Knowledge of HVAC, plumbing, or automation systems. - Familiarity with CRM and dispatch software. - Additional language skills. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and development. - We offer a supportive and inclusive work environment. - We offer paid time off and flexible scheduling options. - We offer employee wellness programs and team-building activities. Ready to Apply? Please submit your resume and cover letter through our careers page at www.macdonald-miller.com/careers or email us directly at careers@macdonald-miller.com. We look forward to hearing from you!
Manage accounts receivable processes for service and preventative maintenance contracts, ensuring timely collections and accurate financial records. | At least 3 years of accounts receivable or collections experience, proficiency in accounting software and Microsoft Office, strong communication and organizational skills. | Job Title: Accounts Receivable Specialist - Service & Preventative Maintenance Collections Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in HVAC, plumbing, and automation system solutions for commercial buildings. With over one thousand employees across 14 offices, we are committed to making buildings work better through innovative design, delivery, and service. Role Overview: As an Accounts Receivable Specialist focused on Service & Preventative Maintenance Collections, you will play a critical role in managing and optimizing the company’s cash flow. You will be responsible for ensuring timely collections, maintaining accurate financial records, and supporting the finance team to enhance overall operational efficiency. What You'll Do: - You will manage accounts receivable processes specifically for service and preventative maintenance contracts. - You will monitor customer accounts and follow up on overdue invoices to ensure timely payments. - You will collaborate with the sales and service teams to resolve billing discrepancies and customer inquiries. - You will prepare and maintain accurate records of collections and account statuses. - You will assist in month-end closing activities related to accounts receivable. - You will generate reports on collection activities and outstanding balances for management review. - You will support continuous improvement initiatives within the accounts receivable function. What You Bring: - You bring at least 3 years of experience in accounts receivable or collections, preferably in a service-oriented industry. - You have strong knowledge of accounting principles and accounts receivable processes. - You are proficient in using accounting software and Microsoft Office, especially Excel. - You possess excellent communication and negotiation skills to effectively manage customer relationships. - You demonstrate strong organizational skills and attention to detail. Bonus Points If You Have: - Experience with mechanical contracting or facility solutions industries. - Familiarity with ERP systems such as SAP or Oracle. - Knowledge of preventative maintenance contract billing. - Ability to analyze financial data to identify trends and improve collection strategies. What We Offer: - We offer a collaborative and supportive work environment with opportunities for professional growth. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer paid time off and holiday pay to support work-life balance. - We offer ongoing training and development programs to enhance your skills. - We offer the chance to be part of a company that values innovation and sustainability. Ready to Apply? Please submit your resume and cover letter through our careers page at www.macmiller.com/careers. We look forward to learning how you can contribute to our team!
Respond to customer inquiries, coordinate service schedules, maintain records, communicate between stakeholders, troubleshoot issues, support billing, and contribute to service improvements. | Minimum 2 years customer service experience, proficiency in service software and Microsoft Office, strong communication and problem-solving skills. | Job Title: Service Support Representative Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in HVAC, plumbing, and automation system solutions for commercial buildings. With over a thousand employees across 10 offices, we pride ourselves on delivering innovative, reliable, and efficient services that meet the diverse needs of our clients. Role Overview: As a Service Support Representative, you will be the frontline contact for our customers, providing exceptional support and ensuring their service needs are met promptly and effectively. Your role is crucial in maintaining strong client relationships and supporting our service teams to deliver top-quality solutions. What You'll Do: - You will respond to customer inquiries and service requests with professionalism and urgency. - You will coordinate service schedules and dispatch technicians to job sites efficiently. - You will maintain accurate records of service calls, customer interactions, and work orders. - You will communicate effectively between customers, technicians, and management to ensure seamless service delivery. - You will assist in troubleshooting basic service issues and escalate complex problems appropriately. - You will support billing and invoicing processes related to service activities. - You will contribute to continuous improvement initiatives by providing feedback from customer interactions. What You Bring: - Minimum of 2 years experience in customer service or service support roles, preferably in mechanical contracting or related industries. - Strong communication skills, both verbal and written, with a customer-focused approach. - Proficiency with service management software and Microsoft Office Suite. - Ability to multitask and manage time effectively in a fast-paced environment. - Problem-solving skills and the ability to work collaboratively with diverse teams. Bonus Points If You Have: - Experience with HVAC, plumbing, or building automation systems. - Knowledge of mechanical contracting industry standards and terminology. - Familiarity with CRM and dispatch software. - Additional language skills to support diverse customer base. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and career advancement within a stable and respected company. - We offer a supportive and inclusive work environment that values teamwork and innovation. - We offer flexible work schedules and employee wellness programs. - We offer company-sponsored training and development resources. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for the Service Support Representative role at MacDonald-Miller Facility Solutions. We look forward to hearing from you!
Responding to customer inquiries, coordinating service calls, troubleshooting issues, and maintaining client relationships. | At least 2 years of customer service or technical support experience, proficiency with CRM and Microsoft Office, and basic HVAC or mechanical knowledge. | Job Title: Service Support Representative Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in designing, delivering, and servicing HVAC, plumbing, and automation system solutions for commercial buildings. With over a thousand employees across 10 offices, we pride ourselves on our commitment to quality, innovation, and customer satisfaction. Role Overview: As a Service Support Representative, you will be the frontline contact for our clients, ensuring their service needs are met promptly and efficiently. Your role is vital in coordinating service requests, providing technical support, and maintaining strong client relationships to uphold MacDonald-Miller’s reputation for excellence. What You'll Do: - You will respond to customer inquiries and service requests with professionalism and urgency. - You will coordinate with field technicians and project managers to schedule and dispatch service calls. - You will maintain accurate records of service activities and customer interactions. - You will troubleshoot basic technical issues and escalate complex problems appropriately. - You will communicate effectively with clients to provide updates and resolve concerns. - You will assist in preparing service reports and documentation. - You will support continuous improvement initiatives by providing feedback from customer interactions. What You Bring: - Minimum of 2 years experience in customer service or technical support, preferably in HVAC or mechanical services. - Strong communication and interpersonal skills to manage client relationships. - Proficiency with CRM software and Microsoft Office Suite. - Ability to multitask and prioritize in a fast-paced environment. - Basic technical knowledge of HVAC, plumbing, or automation systems is preferred. Bonus Points If You Have: - Experience working in a mechanical contracting or facilities management company. - Familiarity with service dispatch software and scheduling tools. - Technical certifications related to HVAC or building systems. - Bilingual abilities to support diverse client base. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional development and career growth. - We offer a supportive and collaborative work environment. - We offer flexible work schedules and remote work options. - We offer employee wellness programs and community involvement initiatives. Ready to Apply? Please submit your resume and cover letter through our careers page at www.macdonald-miller.com/careers. We look forward to learning how you can contribute to our team!
Manage and optimize accounts receivable for service and preventative maintenance collections, ensuring timely payments and strong client relationships. | Minimum 3 years experience in accounts receivable or collections, proficiency in accounting software and Microsoft Office, strong communication and organizational skills. | Job Title: Accounts Receivable Specialist - Service & Preventative Maintenance Collections Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in HVAC, plumbing, and automation system solutions for commercial buildings. With over one thousand employees across 14 offices, we are committed to making buildings work better through innovative design, delivery, and service. Role Overview: As an Accounts Receivable Specialist focused on Service & Preventative Maintenance Collections, you will play a critical role in managing and optimizing the company’s receivables. Your efforts will ensure timely collections, maintain strong client relationships, and support the financial health of the organization. What You'll Do: - You will manage and process accounts receivable for service and preventative maintenance contracts. - You will follow up on overdue invoices and work with clients to resolve payment issues. - You will maintain accurate records of all collections activities and customer communications. - You will collaborate with the sales and service teams to ensure billing accuracy. - You will prepare regular reports on accounts receivable status and collections performance. - You will assist in the development and implementation of improved collection processes. - You will handle customer inquiries professionally and provide excellent service. - You will support month-end and year-end closing activities related to accounts receivable. What You Bring: - Minimum of 3 years of experience in accounts receivable or collections, preferably in a service-oriented industry. - Strong knowledge of accounting principles and accounts receivable processes. - Proficiency with accounting software and Microsoft Office, especially Excel. - Excellent communication and negotiation skills. - Detail-oriented with strong organizational and time management abilities. - Ability to work independently and as part of a team. Bonus Points If You Have: - Experience in the mechanical contracting or facilities services industry. - Familiarity with ERP systems such as SAP or Oracle. - Prior experience working in a fast-paced, multi-office environment. - Additional certifications in accounting or finance. What We Offer: - We offer competitive salary and comprehensive benefits including medical, dental, and vision coverage. - We offer opportunities for professional growth and career advancement. - We offer a supportive and collaborative work environment. - We offer flexible work schedules and remote work options. - We offer employee wellness programs and community involvement initiatives. Ready to Apply? Please submit your resume and cover letter through our careers page at www.macmiller.com/careers. We look forward to learning how you can contribute to our team and help us make buildings work better.
Manage accounts receivable processes for service and preventative maintenance contracts, ensuring timely collections and accurate financial records. | At least 3 years of accounts receivable or collections experience, proficiency in accounting software and Microsoft Office, strong communication and organizational skills. | Job Title: Accounts Receivable Specialist - Service & Preventative Maintenance Collections Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in HVAC, plumbing, and automation system solutions for commercial buildings. With over one thousand employees across 14 offices, we are committed to making buildings work better through innovative design, delivery, and service. Role Overview: As an Accounts Receivable Specialist focused on Service & Preventative Maintenance Collections, you will play a critical role in managing and optimizing the company’s cash flow. You will be responsible for ensuring timely collections, maintaining accurate records, and supporting the finance team to enhance overall financial performance. What You'll Do: - You will manage accounts receivable processes specifically for service and preventative maintenance contracts. - You will monitor customer accounts and follow up on overdue invoices to ensure timely payments. - You will collaborate with the sales and service teams to resolve billing discrepancies and customer inquiries. - You will prepare and maintain accurate financial records and reports related to collections. - You will assist in the reconciliation of accounts and support month-end closing activities. - You will communicate professionally with customers to maintain positive relationships while ensuring collections. - You will identify and recommend process improvements to enhance collection efficiency. - You will support audit activities by providing necessary documentation and information. What You Bring: - You bring at least 3 years of experience in accounts receivable or collections, preferably in the service or facilities management industry. - You have strong knowledge of accounting principles and accounts receivable processes. - You are proficient in using accounting software and Microsoft Office, especially Excel. - You possess excellent communication and negotiation skills. - You have strong attention to detail and organizational abilities. - You are capable of working independently and as part of a team in a fast-paced environment. Bonus Points If You Have: - Experience with ERP systems such as SAP or Oracle. - Familiarity with mechanical contracting or facilities services industry. - Additional certifications in accounting or finance. - Experience in customer service or client relationship management. What We Offer: - We offer competitive salary and comprehensive benefits including medical, dental, and vision coverage. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive work environment. - We offer flexible work arrangements to support work-life balance. - We offer employee wellness programs and community involvement initiatives. Ready to Apply? Please submit your resume and cover letter through our careers page at www.macmiller.com/careers. We look forward to learning how you can contribute to our team and help us make buildings work better.
Provide frontline customer support, coordinate service schedules, maintain records, assist troubleshooting, communicate updates, manage parts orders, and contribute to service improvements. | At least 2 years of customer service or technical support experience, proficiency in CRM and Microsoft Office, strong communication skills, and basic HVAC or mechanical knowledge preferred. | Job Title: Service Support Representative Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in HVAC, plumbing, and automation system solutions for commercial buildings. With over a thousand employees across 10 offices, we pride ourselves on delivering innovative, reliable, and efficient services to a diverse range of clients. Role Overview: As a Service Support Representative, you will be the frontline contact for our customers, providing exceptional support and ensuring their service needs are met promptly and effectively. Your role is vital in maintaining strong client relationships and supporting the operational success of our service teams. What You'll Do: - You will respond to customer inquiries and service requests with professionalism and urgency. - You will coordinate service schedules between customers and field technicians to optimize efficiency. - You will maintain accurate records of service calls, customer interactions, and follow-ups. - You will assist in troubleshooting basic service issues and escalate complex problems appropriately. - You will communicate updates and resolutions clearly to customers and internal teams. - You will support the service team by managing parts orders and inventory tracking. - You will contribute to continuous improvement initiatives by providing feedback from customer interactions. What You Bring: - Minimum of 2 years experience in customer service or technical support, preferably in HVAC or mechanical services. - Strong communication skills, both verbal and written, with a customer-focused approach. - Proficiency in using CRM software and Microsoft Office Suite. - Ability to multitask and manage time effectively in a fast-paced environment. - Basic understanding of HVAC, plumbing, or automation systems is a plus. Bonus Points If You Have: - Experience working in a mechanical contracting or facilities services company. - Knowledge of service dispatch software and inventory management systems. - Technical certification related to HVAC or building systems. - Bilingual abilities, especially in Spanish. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and development within a large, stable company. - We offer a supportive and inclusive work environment that values teamwork and innovation. - We offer flexible work schedules and remote work options where applicable. - We offer employee wellness programs and community involvement initiatives. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience and why you are a great fit for the Service Support Representative role at MacDonald-Miller Facility Solutions. We look forward to hearing from you!
Manage accounts receivable processes for service and preventative maintenance contracts, ensuring timely collections and accurate billing. | Minimum 3 years experience in accounts receivable or collections, proficiency with accounting software, strong communication and organizational skills. | Job Title: Accounts Receivable Specialist - Service & Preventative Maintenance Collections Company Overview: MacDonald-Miller Facility Solutions is the Northwest’s leading mechanical contracting firm, specializing in HVAC, plumbing, and automation system solutions for commercial buildings. With over one thousand employees across 14 offices, we are committed to making buildings work better through innovative design, delivery, and service. Role Overview: As an Accounts Receivable Specialist focused on Service & Preventative Maintenance Collections, you will play a critical role in managing and optimizing the company’s receivables. Your efforts will ensure timely collections, maintain strong client relationships, and support the financial health of the organization. What You'll Do: - You will manage accounts receivable processes specifically for service and preventative maintenance contracts. - You will monitor customer accounts to identify and resolve outstanding invoices. - You will communicate professionally with clients to facilitate timely payments and resolve billing discrepancies. - You will collaborate with internal teams to ensure accurate billing and contract compliance. - You will prepare and maintain detailed reports on collections status and account activity. - You will assist in the development and implementation of improved collection strategies. - You will support month-end and year-end closing activities related to accounts receivable. - You will maintain accurate records and documentation in compliance with company policies. What You Bring: - Minimum of 3 years of experience in accounts receivable or collections, preferably in a service-oriented industry. - Strong knowledge of accounting principles and accounts receivable processes. - Proficiency with accounting software and Microsoft Office Suite, especially Excel. - Excellent communication and negotiation skills to manage client relationships effectively. - Detail-oriented with strong organizational and time management abilities. - Ability to work independently and as part of a team in a fast-paced environment. Bonus Points If You Have: - Experience in the mechanical contracting or facilities services industry. - Familiarity with ERP systems such as SAP or Oracle. - Knowledge of preventative maintenance contract structures and billing. - Additional certifications in accounting or finance. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and career advancement within a stable and growing company. - We offer a supportive and inclusive work environment that values teamwork and innovation. - We offer flexible work arrangements to support work-life balance. - We offer employee wellness programs and community involvement initiatives. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our careers page at www.macmiller.com/careers. We look forward to learning how you can contribute to our team and help us make buildings work better.
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