Fidelity

Build and contribute to digital solutions, owning features from concept to deployment, across technologies including Angular, NodeJS, and cloud services. | Experience with REST API design, cloud environments, JavaScript frameworks, automation tools, and CI/CD pipelines. | Job Description: Principal Full Stack Engineer The Role Our teams build and contribute to Fidelity’s digital presence. As a Principal Fullstack engineer in the Branch Digital Experience team, you will be part of a diverse and collaborative team, laser-focused on delivering first-class solutions for our customers. You will work across a wide range of technologies, bringing deep technical experience across Angular, NodeJS, micro-services, and cloud. You will own entire features from concept to deployment working as part of our multi-functional teams. Youll have the opportunity to provide ideas to improve our products as well as develop your skills, learn new technologies and languages, and continue to learn. The Expertise We’re Looking For • A passion for technology and can navigate your way across complex and rapidly changing landscapes by staying on top of the latest trends and thrive by sharing knowledge. • A creator, a doer, and a disruptor who will help us solve real-life problems and meet real customer needs. You’ll be helping us build things, taking an idea, and creating rapid prototypes that are shippable and learn from real-life feedback. • A self-starter, who actively challenges status-quo, is curious and not afraid to ask Why and What if? • Experienced with the tools of the trade including a variety of modern programming languages and frameworks • Up-to-date on Algorithms, Data Structures and Design Patterns and love the challenge of building highly scalable systems that can support thousands of transactions/sec. • Have an approach of test first development and are experienced in modern test frameworks. We believe that quality is everyone’s job. • Are data-driven and can measure, collect and use data to make decisions. We understand the value of intuition and the need to balance decisions accordingly. • Have great communication skills and technical expertise to drive and participate in meaningful discussions. The Skills You Bring • Demonstrable experience with REST API Design & Development using Java or NodeJS • Proven experience working in a Cloud environment using AWS, Azure, Google etc. • Demonstrable experience with any major JavaScript framework (Angular, React etc.) • Strong Experience with Automation Tools/Frameworks (Junit, Cucumber, Mocha, Selenium etc.) • Proven experience with DevOps, CI/CD using tools like Jenkins, uDeploy, Cloud Formation etc. • Knowledge of architecture and design patterns to build highly scalable and resilient systems using frameworks like Hystrix, RxJava, Akka, etc • Strong intellectual curiosity and willingness to explore new technology stacks Certifications: Category: Information Technology Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.

Lead and execute research projects to inform strategy and monitor market trends in philanthropy and related sectors. | 5-7 years of experience in market research or strategy, proficiency with research tools and data visualization, ability to synthesize complex data into insights, and familiarity with nonprofit or financial sectors is preferred. | Job Description: Director, Market Research Fidelity Charitable is looking for a Director of Market Research to join our research team. This role will play a critical part in helping Fidelity Charitable understand the evolving philanthropic landscape, donor needs, and competitive environment. Working within a small, collaborative team, the analyst will scope, lead, and execute research projects that provide actionable insights to inform long-term strategy, business decisions, and program development. Key Responsibilities • Conduct primary and secondary research to evaluate market dynamics, donor behavior, and the competitive landscape in philanthropy and adjacent industries. • Scope, design, and manage research projects from start to finish, including framing research questions, methodology selection, execution, and synthesis of results. • Translate data and findings into clear, actionable insights and recommendations for senior leaders and cross-functional teams. • Monitor and report on emerging trends in giving, nonprofit innovation, wealth management, and adjacent sectors that influence donor behavior. • Develop and maintain tracking tools, dashboards, and reports to monitor competitor activity, donor preferences, and market opportunities. • Collaborate with internal partners (e.g., product, marketing, donor engagement) to align research efforts with organizational priorities. • Present research findings and strategic implications in written reports, presentations, and discussions with senior leaders. The Expertise and Skills You Bring • 5–7 years of experience in market research, competitive intelligence, or strategy-related roles. • Proven ability to conduct both primary (e.g., surveys, interviews, focus groups) and secondary research (e.g., market analysis, industry reports, databases). • Experience scoping and leading research projects independently and in partnership with external vendors or consultants. • Strong analytical and critical thinking skills; ability to synthesize complex data into actionable insights. • Excellent communication skills, with the ability to tailor findings for diverse audiences, including executives. • Proficiency with research tools and data visualization platforms (e.g., Qualtrics, Tableau). • Advanced degree in business, economics, marketing, or a related field preferred. • Familiarity with the philanthropy, nonprofit, financial services, or wealth management sectors is highly desirable. Note: Fidelity will not provide immigration sponsorship for this position. The Team Fidelity Charitable is a public charity that sponsors the largest national donor-advised fund program. Since 1991, Fidelity Charitable has introduced tens of thousands of donors to the benefits — and increased charitable impact — of using a donor-advised fund to meet their philanthropic goals. Fidelity Charitable is governed by an independent Board of Trustees, which has hired Fidelity Investments as the service provider to the charity. Fidelity Investments provides all the charitable organization’s employees and supports all its functions: Program Development, Marketing, Service Delivery, Relationship Management, Finance, Technology, Risk and Compliance, and Fundraising. The base salary range for this position is $103,000-211,000 USD per year. Placement in the range will vary based on job responsibilities and scope, geographic location, candidate’s relevant experience, and other factors. Base salary is only part of the total compensation package. Depending on the position and eligibility requirements, the offer package may also include bonus or other variable compensation. We offer a wide range of benefits to meet your evolving needs and help you live your best life at work and at home. These benefits include comprehensive health care coverage and emotional well-being support, market-leading retirement, generous paid time off and parental leave, charitable giving employee match program, and educational assistance including student loan repayment, tuition reimbursement, and learning resources to develop your career. Note, the application window closes when the position is filled or unposted. Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories. Most roles at Fidelity are Hybrid, requiring associates to work onsite every other week (all business days, M-F) in a Fidelity office. This does not apply to Remote or fully Onsite roles. Certifications: Category: Marketing

Maintain a safe and secure environment by monitoring premises, responding to incidents, and collaborating with law enforcement. | Minimum 2 years of security or law enforcement experience with strong knowledge of security operations and excellent communication skills. | Job Title: Security Representative Company Overview: Fidelity Investments is a leading financial services corporation dedicated to helping clients achieve their financial goals through innovative solutions and exceptional service. With a commitment to integrity and excellence, Fidelity fosters a collaborative and inclusive work environment where employees are empowered to grow and succeed. Role Overview: As a Security Representative at Fidelity, you will play a crucial role in maintaining a safe and secure environment for employees, clients, and visitors. Your dedication to safety and vigilance will support the company’s mission to provide a secure and welcoming atmosphere across all facilities. What You'll Do: - You will monitor and patrol company premises to prevent and detect signs of intrusion and ensure the safety of all personnel. - You will respond promptly to alarms and incidents, providing effective resolution and support. - You will collaborate with local law enforcement and emergency responders when necessary. - You will conduct regular security inspections and report any vulnerabilities or hazards. - You will assist in the development and implementation of security policies and procedures. - You will maintain detailed records of daily activities, incidents, and irregularities. - You will provide excellent customer service by assisting employees and visitors with security-related inquiries. - You will participate in ongoing training to stay current with security best practices and technologies. What You Bring: - Minimum of 2 years of experience in security or law enforcement roles. - Strong knowledge of security operations, emergency response, and safety protocols. - Excellent observational and problem-solving skills. - Ability to communicate clearly and professionally with diverse groups. - Proficiency in using security technology such as surveillance systems and access control. - Physical fitness and the ability to stand or patrol for extended periods. Bonus Points If You Have: - Experience working in a corporate or financial services environment. - Certification in security or law enforcement training programs. - Familiarity with regulatory compliance related to security. - First aid and CPR certification. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive workplace culture. - We offer paid time off and wellness programs to support your work-life balance. - We offer access to cutting-edge security technology and training resources. Ready to Apply? To join our team as a Security Representative at Fidelity Investments, please submit your resume and cover letter through our careers portal on the Fidelity website. We look forward to welcoming you to our team!

Provide timely and accurate customer support primarily from a remote setting, assisting with account inquiries, problem resolution, and educating clients on financial products. | At least 1 year of customer service experience, strong communication skills, comfort with technology, problem-solving abilities, and ability to work independently in a remote environment. | Job Title: Customer Support Representative - Omaha Company Overview: Fidelity is a leading financial services company dedicated to helping clients achieve their financial goals through innovative solutions and exceptional service. With a strong commitment to integrity and customer satisfaction, Fidelity fosters a supportive and inclusive work environment where employees can thrive and grow. Role Overview: As a Customer Support Representative, you will play a vital role in delivering outstanding service to our clients primarily from a remote setting. This entry-level position is designed for individuals passionate about helping others and eager to develop their skills in the financial services industry. What You'll Do: - You will provide timely and accurate responses to customer inquiries via phone, email, and chat. - You will assist clients with account information, transactions, and problem resolution. - You will educate customers on Fidelity’s products and services to enhance their financial knowledge. - You will document customer interactions and maintain detailed records in our CRM system. - You will collaborate with team members and other departments to resolve complex issues. - You will adhere to company policies and compliance standards to ensure data security. - You will participate in ongoing training to stay current with industry trends and company updates. What You Bring: - You have at least 1 year of customer service experience, preferably in financial services or a related field. - You possess strong communication skills, both verbal and written. - You are comfortable using technology and learning new software applications. - You demonstrate problem-solving abilities and a customer-focused mindset. - You have the ability to work independently in a remote environment while managing your time effectively. Bonus Points If You Have: - Experience with CRM systems and financial software. - Knowledge of financial products and investment terminology. - Bilingual skills or additional language proficiency. - Previous experience working from home or in a virtual team setting. What We Offer: - We offer competitive compensation and comprehensive benefits including health, dental, and vision insurance. - We offer flexible work-from-home arrangements to support work-life balance. - We offer professional development opportunities and career advancement paths. - We offer a supportive team culture that values diversity and inclusion. - We offer employee wellness programs and resources. Ready to Apply? To join our team as a Customer Support Representative, please submit your resume and cover letter through our online application portal at Fidelity’s careers website. We look forward to hearing from you!

Maintain a safe and secure environment by monitoring premises, responding to incidents, and enforcing security policies. | Minimum 2 years of security or law enforcement experience with strong knowledge of security operations and excellent communication skills. | Job Title: Security Representative Company Overview: Fidelity Investments is a leading financial services company dedicated to helping clients achieve their financial goals through innovative solutions and exceptional service. With a strong commitment to integrity and security, Fidelity fosters a collaborative and inclusive work environment where employees can thrive and grow. Role Overview: As a Security Representative at Fidelity, you will play a crucial role in maintaining a safe and secure environment for employees, clients, and visitors. Your dedication and vigilance will help uphold Fidelity’s standards of safety and ensure a welcoming atmosphere within our dynamic workplace. What You'll Do: - You will monitor and patrol Fidelity premises to prevent and detect signs of intrusion and ensure the safety of all personnel. - You will respond promptly to alarms and incidents, providing effective resolution and support. - You will collaborate with local law enforcement and emergency services when necessary. - You will conduct security assessments and recommend improvements to enhance safety protocols. - You will maintain detailed records of daily activities, incidents, and irregularities. - You will assist in training new security staff and participate in ongoing professional development. - You will enforce company policies and procedures related to security and safety. - You will provide excellent customer service by assisting employees and visitors with security-related inquiries. What You Bring: - Minimum of 2 years of experience in security or law enforcement roles. - Strong knowledge of security operations, emergency response, and safety protocols. - Excellent observational and problem-solving skills. - Ability to remain calm and decisive under pressure. - Effective communication and interpersonal skills. - Basic proficiency with security technology and surveillance systems. Bonus Points If You Have: - Certification in security or law enforcement (e.g., CPP, PSP). - Experience working in a corporate or financial services environment. - First aid and CPR certification. - Familiarity with regulatory compliance related to security. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for career advancement and professional development. - We offer a supportive and inclusive workplace culture. - We offer paid time off and employee wellness programs. - We offer access to cutting-edge security technology and resources. Ready to Apply? To join our team as a Security Representative at Fidelity, please submit your resume and cover letter through our careers portal at www.fidelitycareers.com. We look forward to welcoming you to our team!

Provide timely and accurate customer support primarily from a remote setting, assisting with account inquiries, problem resolution, and educating clients on financial products. | At least 1 year of customer service experience, strong communication skills, comfort with technology, problem-solving abilities, and ability to work independently remotely. | Job Title: Customer Support Representative - Omaha Company Overview: Fidelity is a leading financial services company dedicated to helping clients achieve their financial goals through innovative solutions and exceptional service. With a strong commitment to integrity and customer satisfaction, Fidelity fosters a collaborative and inclusive work environment where employees can grow and thrive. Role Overview: As a Customer Support Representative, you will play a vital role in delivering outstanding service to our clients primarily from a remote setting. This entry-level position is designed for individuals passionate about helping others and eager to develop their career in financial services. What You'll Do: - You will provide timely and accurate responses to customer inquiries via phone, email, and chat. - You will assist clients with account information, transactions, and problem resolution. - You will educate customers on Fidelity’s products and services to enhance their financial knowledge. - You will document customer interactions and maintain detailed records in our CRM system. - You will collaborate with team members and other departments to resolve complex issues. - You will adhere to company policies and regulatory requirements to ensure compliance. - You will participate in ongoing training to stay current with product updates and industry trends. What You Bring: - You have at least 1 year of customer service experience, preferably in financial services. - You possess strong communication skills, both verbal and written. - You are comfortable using technology and learning new software applications. - You demonstrate problem-solving abilities and a customer-focused mindset. - You have the ability to work independently in a remote environment. Bonus Points If You Have: - Experience with CRM systems and financial software. - Knowledge of financial products and investment terminology. - Bilingual skills to support diverse customer needs. - Previous experience working from home or in a virtual team setting. What We Offer: - We offer comprehensive training and professional development opportunities. - We offer a supportive and inclusive remote work environment. - We offer competitive compensation and benefits packages. - We offer flexible scheduling to promote work-life balance. - We offer employee wellness programs and resources. Ready to Apply? To join our team as a Customer Support Representative, please submit your resume and cover letter through our online application portal. We look forward to hearing from you!

Maintain a safe and secure environment by monitoring premises, responding to incidents, and collaborating with teams to uphold security standards. | Minimum 2 years of security experience, strong knowledge of security operations, excellent communication skills, and a high school diploma or equivalent. | Job Title: Security Representative Company Overview: Fidelity Investments is a leading financial services company dedicated to helping clients achieve their financial goals through innovative solutions and exceptional service. With a strong commitment to integrity and security, Fidelity fosters a collaborative and inclusive work environment where employees can thrive and grow. Role Overview: As a Security Representative at Fidelity, you will play a crucial role in maintaining a safe and secure environment for employees, clients, and visitors. Your dedication and vigilance will help uphold Fidelity’s standards of safety and ensure a welcoming atmosphere across our facilities. What You'll Do: - You will monitor and patrol Fidelity premises to prevent and detect signs of intrusion and ensure the safety of all individuals. - You will respond promptly to alarms and incidents, providing effective resolution and support. - You will collaborate with team members and other departments to enhance security protocols and procedures. - You will conduct regular inspections of security equipment and report any malfunctions or concerns. - You will assist in emergency response efforts, including evacuation and first aid when necessary. - You will maintain accurate records of daily activities, incidents, and irregularities. - You will provide excellent customer service by greeting and assisting employees and visitors. - You will participate in ongoing training to stay current with security best practices and compliance requirements. What You Bring: - Minimum of 2 years of experience in security or related fields. - Strong knowledge of security operations, surveillance systems, and emergency response. - Excellent communication and interpersonal skills to interact effectively with diverse individuals. - Ability to remain calm and make sound decisions under pressure. - High school diploma or equivalent; additional certifications in security are a plus. Bonus Points If You Have: - Experience working in a corporate or financial services environment. - Certification in CPR, first aid, or other emergency response training. - Familiarity with access control systems and security technology. - Proven track record of teamwork and problem-solving in security roles. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive workplace culture that values diversity. - We offer paid time off and wellness programs to support your work-life balance. - We offer state-of-the-art security tools and resources to help you succeed. Ready to Apply? To join our team as a Security Representative at Fidelity Investments, please submit your resume and cover letter through our careers portal at www.fidelitycareers.com. We look forward to welcoming you to our team!

Provide timely and accurate customer support primarily from a remote setting, assisting with account inquiries, problem resolution, and educating clients on financial products. | At least 1 year of customer service experience, strong communication skills, ability to work independently in a remote environment, and familiarity with technology. | Job Title: Customer Support Representative - Omaha Company Overview: Fidelity is a leading financial services company dedicated to helping clients achieve their financial goals through innovative solutions and exceptional service. With a strong commitment to integrity and customer satisfaction, Fidelity fosters a supportive and inclusive work environment where employees can thrive and grow. Role Overview: As a Customer Support Representative, you will play a vital role in delivering outstanding service to our clients primarily from a remote setting. This entry-level position is designed for individuals passionate about helping others and eager to develop their skills in the financial services industry. What You'll Do: - You will provide timely and accurate responses to customer inquiries via phone, email, and chat. - You will assist clients with account information, transactions, and problem resolution. - You will educate customers on Fidelity’s products and services to enhance their financial knowledge. - You will document customer interactions and maintain detailed records in our CRM system. - You will collaborate with team members and other departments to resolve complex issues. - You will adhere to company policies and regulatory requirements to ensure compliance. - You will participate in ongoing training to stay current with industry trends and company updates. What You Bring: - You bring at least 1 year of customer service experience, preferably in financial services or a related field. - You have strong communication skills, both verbal and written, with a customer-focused attitude. - You are comfortable using technology and learning new software applications. - You have the ability to work independently and manage your time effectively in a remote work environment. - You possess problem-solving skills and a positive, empathetic approach to customer interactions. Bonus Points If You Have: - Experience with financial products or services. - Familiarity with CRM systems and customer support tools. - Previous remote work experience. - Bilingual abilities. What We Offer: - We offer competitive compensation and comprehensive benefits including health, dental, and vision insurance. - We offer flexible work-from-home arrangements to support work-life balance. - We offer opportunities for professional development and career advancement. - We offer a supportive team culture that values diversity and inclusion. - We offer employee wellness programs and resources. Ready to Apply? To join our team as a Customer Support Representative, please submit your resume and cover letter through our online application portal at Fidelity’s careers website. We look forward to hearing from you!

Maintain a safe and secure environment by monitoring premises, responding to incidents, and collaborating on security policies. | At least 2 years of security experience, knowledge of security protocols, strong communication and problem-solving skills, and proficiency with security technology. | Job Title: Security Representative Company Overview: Fidelity Investments is a leading financial services corporation dedicated to helping clients achieve their financial goals through innovative solutions and exceptional service. With a commitment to integrity and excellence, Fidelity fosters a collaborative and inclusive work environment where employees can thrive and grow. Role Overview: As a Security Representative at Fidelity, you will play a crucial role in maintaining a safe and secure environment for employees, clients, and visitors. Your dedication to safety and vigilance will support the company’s mission to provide a secure and welcoming atmosphere. What You'll Do: - You will monitor and patrol company premises to ensure safety and security protocols are followed. - You will respond promptly to security incidents and emergencies, providing effective resolution. - You will collaborate with team members and management to identify and mitigate potential security risks. - You will conduct regular inspections and report any safety hazards or breaches. - You will assist in the development and implementation of security policies and procedures. - You will maintain accurate records of security activities and incidents. - You will provide excellent customer service by assisting employees and visitors with security-related inquiries. - You will participate in ongoing training to stay current with security best practices. What You Bring: - Minimum of 2 years of experience in security or a related field. - Strong knowledge of security protocols and emergency response procedures. - Excellent observational and problem-solving skills. - Ability to communicate clearly and effectively with diverse groups. - Proficiency in using security technology and surveillance equipment. - High school diploma or equivalent; additional certifications are a plus. Bonus Points If You Have: - Experience working in a corporate or financial services environment. - Certification in CPR, First Aid, or other emergency response training. - Familiarity with regulatory compliance related to security. - Ability to work flexible hours, including nights and weekends. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive workplace culture. - We offer paid time off and employee wellness programs. - We offer access to cutting-edge security technology and training resources. Ready to Apply? To join our team as a Security Representative, please submit your resume and cover letter through our careers portal at www.fidelitycareers.com. We look forward to welcoming you to Fidelity Investments!

Provide timely and accurate customer support primarily from a remote setting, assisting with account inquiries, problem resolution, and educating clients on financial products. | At least 1 year of customer service experience, strong communication and problem-solving skills, ability to work independently remotely, and basic computer proficiency. | Job Title: Customer Support Representative - Omaha Company Overview: Fidelity is a leading financial services company dedicated to helping individuals achieve their financial goals through innovative solutions and exceptional customer service. With a strong commitment to integrity and client satisfaction, Fidelity fosters a supportive and dynamic work environment where employees can grow and thrive. Role Overview: As a Customer Support Representative at Fidelity, you will play a vital role in delivering outstanding service to our clients primarily from a remote setting. This entry-level position is designed for individuals passionate about helping others and eager to develop their skills in the financial services industry. What You'll Do: - You will provide timely and accurate responses to customer inquiries via phone, email, and chat. - You will assist clients with account information, transactions, and problem resolution. - You will educate customers on Fidelity’s products and services to enhance their financial knowledge. - You will document customer interactions and maintain detailed records in our CRM system. - You will collaborate with team members and other departments to resolve complex issues. - You will adhere to company policies and regulatory requirements to ensure compliance. - You will participate in ongoing training to stay current with industry trends and company updates. What You Bring: - You bring at least 1 year of customer service experience, preferably in financial services or a related field. - You have excellent communication skills, both verbal and written. - You possess strong problem-solving abilities and a customer-focused mindset. - You are comfortable working independently in a remote environment with reliable internet access. - You have basic computer proficiency, including familiarity with CRM software and Microsoft Office. Bonus Points If You Have: - Experience working in a financial institution or call center environment. - Knowledge of financial products such as retirement accounts, investments, or insurance. - Bilingual skills to support a diverse customer base. - Previous remote work experience demonstrating self-motivation and discipline. What We Offer: - We offer comprehensive training and professional development opportunities. - We offer a competitive salary and performance-based incentives. - We offer flexible work-from-home arrangements to support work-life balance. - We offer a supportive team culture and access to wellness programs. - We offer a robust benefits package including health, dental, and retirement plans. Ready to Apply? To join our team as a Customer Support Representative, please submit your resume and cover letter through our online application portal. We look forward to learning how you can contribute to Fidelity’s mission of exceptional client service.

Maintain a safe and secure environment by monitoring premises, responding to incidents, and collaborating with teams to enforce security policies. | Minimum 2 years of security experience, strong knowledge of protocols, excellent communication skills, and proficiency with security technology. | Job Title: Security Representative Company Overview: Fidelity Investments is a leading financial services company dedicated to helping clients achieve their financial goals through innovative solutions and exceptional service. With a commitment to integrity and excellence, Fidelity fosters a collaborative and inclusive work environment where employees can thrive and grow. Role Overview: As a Security Representative at Fidelity, you will play a crucial role in maintaining a safe and secure environment for employees, clients, and visitors. Your dedication and vigilance will help uphold Fidelity’s standards of safety and security in a dynamic and fast-paced setting. What You'll Do: - You will monitor and patrol Fidelity premises to ensure safety and security protocols are followed. - You will respond promptly to security incidents and emergencies, providing effective resolution. - You will collaborate with team members and other departments to enhance security measures. - You will conduct regular inspections and report any safety hazards or suspicious activities. - You will assist in access control by verifying credentials and managing visitor entry. - You will maintain detailed records of security activities and incidents. - You will participate in ongoing training to stay updated on security best practices. - You will provide excellent customer service while enforcing security policies. What You Bring: - Minimum of 2 years experience in security or related field. - Strong knowledge of security protocols and emergency response procedures. - Excellent communication and interpersonal skills. - Ability to remain calm and decisive under pressure. - Proficiency with security technology and surveillance systems. - High school diploma or equivalent; additional certifications are a plus. Bonus Points If You Have: - Experience in a financial services or corporate environment. - Certification in CPR, First Aid, or related safety training. - Familiarity with regulatory compliance and risk management. - Bilingual abilities or additional language skills. What We Offer: - We offer competitive salary and comprehensive benefits package. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive workplace culture. - We offer flexible scheduling and work-life balance initiatives. - We offer access to wellness programs and employee assistance resources. Ready to Apply? To join our team as a Security Representative at Fidelity Investments, please submit your resume and cover letter through our careers portal at www.fidelitycareers.com. We look forward to welcoming you to our team!

Provide timely and accurate customer support primarily from a remote setting, assisting with account inquiries, problem resolution, and educating clients on financial products. | At least 1 year of customer service experience, strong communication skills, comfort with technology, and ability to work independently in a remote environment. | Job Title: Customer Support Representative - Omaha Company Overview: Fidelity is a leading financial services company dedicated to helping clients achieve their financial goals through innovative solutions and exceptional service. With a strong commitment to integrity and customer satisfaction, Fidelity fosters a supportive and inclusive work environment where employees can thrive and grow. Role Overview: As a Customer Support Representative, you will play a vital role in delivering outstanding service to our clients primarily from a remote setting. This entry-level position is designed for individuals passionate about helping others and eager to develop their skills in the financial services industry. What You'll Do: - You will provide timely and accurate responses to customer inquiries via phone, email, and chat. - You will assist clients with account information, transactions, and problem resolution. - You will educate customers on Fidelity’s products and services to enhance their financial knowledge. - You will document customer interactions and maintain detailed records in our CRM system. - You will collaborate with team members and other departments to resolve complex issues. - You will adhere to company policies and regulatory requirements to ensure compliance. - You will participate in ongoing training to stay current with product updates and industry trends. What You Bring: - You bring at least 1 year of customer service experience, preferably in financial services or a related field. - You have excellent communication skills, both verbal and written. - You are comfortable using technology and learning new software applications. - You demonstrate strong problem-solving abilities and attention to detail. - You are self-motivated and able to work effectively in a remote environment. Bonus Points If You Have: - Experience with CRM systems such as Salesforce or similar platforms. - Knowledge of financial products and services. - Bilingual abilities, especially in Spanish. - Previous experience working from home or in a virtual team setting. What We Offer: - We offer competitive compensation and comprehensive benefits including health, dental, and vision insurance. - We offer flexible work-from-home arrangements to support work-life balance. - We offer opportunities for professional development and career advancement. - We offer a supportive team culture focused on collaboration and growth. - We offer employee wellness programs and resources. Ready to Apply? To join our team as a Customer Support Representative, please submit your resume and cover letter through our careers portal at Fidelity.com/careers. We look forward to hearing from you!

Provide exceptional customer service by assisting clients with inquiries, transactions, and problem resolution primarily from a remote setting. | At least 1 year of customer service experience, strong communication skills, technology proficiency, and ability to work independently in a remote environment. | Job Title: Customer Support Representative Company Overview: Fidelity is a leading financial services company dedicated to helping clients achieve their financial goals through innovative solutions and exceptional service. With a strong commitment to integrity and customer satisfaction, Fidelity fosters a supportive and inclusive work environment where employees can thrive and grow. Role Overview: As a Customer Support Representative at Fidelity, you will play a vital role in delivering outstanding service to our clients primarily from a remote setting. This entry-level position is designed for individuals passionate about helping others and eager to develop their career in financial customer service. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will assist clients with account questions, transactions, and problem resolution. - You will provide accurate information about Fidelity’s products and services. - You will document customer interactions and maintain detailed records. - You will collaborate with team members and other departments to resolve complex issues. - You will stay informed about industry trends and company updates to better assist customers. - You will contribute to continuous improvement initiatives to enhance the customer experience. What You Bring: - You bring at least 1 year of experience in customer service or a related field. - You have excellent communication skills, both verbal and written. - You are comfortable using technology and various software applications. - You demonstrate strong problem-solving abilities and attention to detail. - You have the ability to work independently and manage time effectively in a remote environment. Bonus Points If You Have: - Experience in financial services or knowledge of investment products. - Bilingual skills to support a diverse customer base. - Familiarity with CRM systems and customer support tools. - Previous remote work experience. What We Offer: - We offer comprehensive training and ongoing professional development. - We offer a flexible work-from-home schedule to support work-life balance. - We offer competitive compensation and benefits packages. - We offer a supportive team culture focused on collaboration and growth. - We offer opportunities for career advancement within Fidelity. Ready to Apply? To join our team as a Customer Support Representative, please submit your resume and cover letter through our careers page at Fidelity.com/careers. We look forward to hearing from you!

Provide exceptional customer service by addressing inquiries, resolving issues, and supporting clients primarily through remote communication channels. | At least 1 year of customer service experience, strong communication skills, ability to work independently remotely, and proficiency with computer applications. | Job Title: Customer Support Representative Company Overview: Fidelity is a leading financial services company dedicated to helping clients achieve their financial goals through innovative solutions and exceptional service. With a strong commitment to integrity and customer satisfaction, Fidelity fosters a supportive and inclusive work environment where employees can thrive and grow. Role Overview: As a Customer Support Representative at Fidelity, you will play a vital role in delivering outstanding service to our clients primarily from a remote setting. This entry-level position is designed for individuals passionate about helping others and eager to develop their career in financial customer service. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will assist clients with account questions, transactions, and product information. - You will resolve customer issues efficiently while maintaining a positive and empathetic attitude. - You will document interactions accurately in our customer relationship management system. - You will collaborate with team members and other departments to ensure seamless service delivery. - You will stay informed about Fidelity’s products, services, and policies to provide accurate information. - You will participate in ongoing training and development to enhance your skills. What You Bring: - You bring at least 1 year of experience in customer service or a related field. - You have excellent communication skills, both verbal and written. - You are comfortable working independently in a remote environment. - You possess strong problem-solving abilities and attention to detail. - You are proficient with basic computer applications and eager to learn new technologies. Bonus Points If You Have: - Experience in financial services or knowledge of investment products. - Familiarity with CRM software and remote communication tools. - Bilingual abilities to support a diverse client base. - Previous experience working from home or in a virtual team setting. What We Offer: - We offer competitive compensation and comprehensive benefits including health, dental, and vision insurance. - We offer flexible work schedules to support work-life balance. - We offer opportunities for career advancement and professional development. - We offer a supportive and inclusive company culture focused on employee well-being. - We offer the convenience and comfort of working primarily from home. Ready to Apply? To join our team as a Customer Support Representative, please submit your resume and cover letter through our online application portal at Fidelity’s careers website. We look forward to hearing from you!

Provide timely and accurate customer support primarily from a remote setting, assisting with account inquiries, transactions, and problem resolution while maintaining compliance and documentation. | At least 1 year of customer service experience, strong communication skills, proficiency with technology, and ability to work independently in a remote environment. | Job Title: Customer Support Representative Company Overview: Fidelity is a leading financial services company dedicated to helping clients achieve their financial goals through innovative solutions and exceptional service. With a strong commitment to integrity and customer satisfaction, Fidelity fosters a supportive and inclusive work environment where employees can thrive and grow. Role Overview: As a Customer Support Representative at Fidelity, you will play a vital role in delivering outstanding service to our clients primarily from a remote setting. This entry-level position is designed for individuals passionate about helping others and eager to develop their career in financial services. What You'll Do: - You will provide timely and accurate responses to customer inquiries via phone, email, and chat. - You will assist clients with account information, transactions, and problem resolution. - You will educate customers on Fidelity’s products and services to enhance their financial knowledge. - You will document customer interactions and maintain detailed records in our CRM system. - You will collaborate with team members and other departments to resolve complex issues. - You will adhere to company policies and compliance standards to ensure data security. - You will participate in ongoing training to stay current with industry trends and company updates. What You Bring: - You bring at least 1 year of customer service experience, preferably in financial services or a related field. - You have excellent communication skills, both verbal and written. - You are comfortable using technology and learning new software applications. - You demonstrate strong problem-solving abilities and attention to detail. - You are self-motivated and able to work independently in a remote environment. Bonus Points If You Have: - Experience with CRM systems such as Salesforce or similar platforms. - Knowledge of financial products and investment terminology. - Bilingual abilities to support a diverse client base. - Previous experience working in a remote or virtual customer service role. What We Offer: - We offer competitive compensation and comprehensive benefits including health, dental, and vision insurance. - We offer flexible work-from-home arrangements to support work-life balance. - We offer professional development opportunities and career advancement paths. - We offer a supportive team culture focused on collaboration and respect. - We offer employee wellness programs and resources. Ready to Apply? To join our team as a Customer Support Representative, please submit your resume and cover letter through our careers portal at www.fidelity.com/careers. We look forward to hearing from you!

Provide exceptional customer service by assisting clients with inquiries, transactions, and problem resolution primarily from a remote setting. | At least 1 year of customer service experience, strong communication skills, proficiency with technology, and ability to work independently from home. | Job Title: Customer Support Representative Company Overview: Fidelity is a leading financial services company dedicated to helping clients achieve their financial goals through innovative solutions and exceptional service. With a strong commitment to integrity and customer satisfaction, Fidelity fosters a supportive and inclusive work environment where employees can thrive and grow. Role Overview: As a Customer Support Representative at Fidelity, you will play a vital role in delivering outstanding service to our clients primarily from a remote setting. This entry-level position is designed for individuals passionate about helping others and eager to develop their career in financial customer service. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will assist clients with account questions, transactions, and problem resolution. - You will provide accurate information about Fidelity’s products and services. - You will document customer interactions and maintain detailed records. - You will collaborate with team members and other departments to resolve complex issues. - You will stay informed about industry trends and company updates to better assist customers. - You will contribute to a positive customer experience by demonstrating empathy and patience. What You Bring: - You bring at least 1 year of experience in customer service or a related field. - You have excellent communication skills, both verbal and written. - You are comfortable using computer systems and technology to manage customer interactions. - You possess strong problem-solving abilities and attention to detail. - You are self-motivated and able to work effectively from a home office. Bonus Points If You Have: - Experience in financial services or knowledge of investment products. - Familiarity with CRM software and customer support tools. - Bilingual abilities to support a diverse client base. - Previous remote work experience. What We Offer: - We offer comprehensive training and ongoing professional development. - We offer a flexible work-from-home schedule to support work-life balance. - We offer competitive compensation and benefits packages. - We offer a supportive team environment and opportunities for career advancement. - We offer employee wellness programs and resources. Ready to Apply? To join our team as a Customer Support Representative, please submit your resume and cover letter through our online application portal at Fidelity’s careers website. We look forward to hearing from you!

Provide exceptional customer service by assisting clients with inquiries, resolving issues, and maintaining accurate records primarily in a remote work environment. | At least 1 year of customer service experience, strong communication and problem-solving skills, computer proficiency, and a high school diploma or equivalent. | Job Title: Customer Support Representative Company Overview: Fidelity is a leading financial services company dedicated to helping clients achieve their financial goals through innovative solutions and exceptional service. With a strong commitment to integrity and customer satisfaction, Fidelity fosters a supportive and inclusive work environment where employees can thrive and grow. Role Overview: As a Customer Support Representative at Fidelity, you will play a vital role in delivering outstanding service to our clients primarily from a remote setting. This entry-level position is designed for individuals passionate about helping others and eager to develop their career in financial services. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will assist clients with account information, transactions, and resolving issues. - You will provide accurate information about Fidelity’s products and services. - You will document customer interactions and maintain detailed records. - You will collaborate with team members and other departments to ensure customer satisfaction. - You will identify opportunities to improve customer experience and provide feedback. - You will adhere to company policies and compliance standards. - You will participate in ongoing training to enhance your skills and knowledge. What You Bring: - You bring at least 1 year of experience in customer service or a related field. - You have excellent communication skills, both verbal and written. - You are comfortable using computers and navigating multiple software applications. - You demonstrate strong problem-solving abilities and attention to detail. - You have the ability to work independently and manage your time effectively. - You possess a high school diploma or equivalent; some college coursework is a plus. Bonus Points If You Have: - Experience in financial services or knowledge of investment products. - Bilingual skills to support diverse customer needs. - Previous remote work experience. - Familiarity with CRM systems and customer support tools. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer flexible work-from-home arrangements to support work-life balance. - We offer opportunities for career advancement and professional development. - We offer a supportive team environment and access to wellness programs. - We offer paid time off and employee discounts. Ready to Apply? To join our team as a Customer Support Representative, please submit your resume and cover letter through our careers page at Fidelity.com/careers. We look forward to hearing from you!

Provide timely and accurate customer support primarily from a remote setting, assisting with account inquiries, problem resolution, and product education. | At least 1 year of customer service experience, strong communication skills, ability to work independently remotely, and proficiency with basic computer applications. | Job Title: Customer Support Representative Company Overview: Fidelity is a leading financial services company dedicated to helping clients achieve their financial goals through innovative solutions and exceptional service. With a strong commitment to integrity and customer satisfaction, Fidelity fosters a supportive and inclusive work environment where employees can thrive and grow. Role Overview: As a Customer Support Representative at Fidelity, you will play a vital role in delivering outstanding service to our clients primarily from a remote setting. This entry-level position is designed for individuals passionate about helping others and eager to develop their career in financial customer service. What You'll Do: - You will provide timely and accurate responses to customer inquiries via phone, email, and chat. - You will assist clients with account information, transactions, and problem resolution. - You will educate customers on Fidelity’s products and services to enhance their financial knowledge. - You will document customer interactions and maintain detailed records in our CRM system. - You will collaborate with team members and other departments to resolve complex issues. - You will adhere to company policies and compliance standards to ensure data security. - You will participate in ongoing training to stay current with industry trends and company updates. What You Bring: - You have at least 1 year of experience in customer service or a related field. - You possess excellent communication skills, both verbal and written. - You are comfortable working independently in a remote environment. - You have strong problem-solving abilities and a customer-focused mindset. - You are proficient with basic computer applications and willing to learn new technologies. Bonus Points If You Have: - Experience in financial services or knowledge of investment products. - Familiarity with CRM software and remote communication tools. - Bilingual abilities to support a diverse client base. - Previous experience working from home in a structured role. What We Offer: - We offer comprehensive training and professional development opportunities. - We offer a flexible work-from-home schedule to support work-life balance. - We offer competitive compensation and benefits packages. - We offer a supportive team culture that values diversity and inclusion. - We offer access to wellness programs and employee assistance resources. Ready to Apply? To join our team as a Customer Support Representative, please submit your resume and cover letter through our careers page at Fidelity.com/careers. We look forward to hearing from you!

Provide exceptional customer service by assisting clients with inquiries, transactions, and problem resolution primarily in a remote setting. | At least 1 year of customer service experience, strong communication skills, proficiency with technology, and ability to work independently remotely. | Job Title: Customer Support Representative Company Overview: Fidelity is a leading financial services company dedicated to helping clients achieve their financial goals through innovative solutions and exceptional service. With a strong commitment to integrity and customer satisfaction, Fidelity fosters a supportive and inclusive work environment where employees can thrive and grow. Role Overview: As a Customer Support Representative at Fidelity, you will play a vital role in delivering outstanding service to our clients primarily from a remote setting. This entry-level position is designed for individuals passionate about helping others and eager to develop their career in financial customer service. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and chat. - You will assist clients with account questions, transactions, and problem resolution. - You will provide accurate information about Fidelity’s products and services. - You will document customer interactions and maintain detailed records. - You will collaborate with team members and other departments to resolve complex issues. - You will stay informed about industry trends and company updates to better assist customers. - You will contribute to continuous improvement initiatives to enhance the customer experience. What You Bring: - You bring at least 1 year of experience in customer service or a related field. - You have excellent communication skills, both verbal and written. - You are comfortable using computer systems and technology to manage customer interactions. - You demonstrate strong problem-solving abilities and attention to detail. - You are self-motivated and able to work independently in a remote environment. Bonus Points If You Have: - Experience in the financial services industry or knowledge of financial products. - Familiarity with CRM software and customer support tools. - Bilingual abilities to support a diverse customer base. - Previous remote work experience. What We Offer: - We offer comprehensive training and ongoing professional development. - We offer competitive compensation and performance-based incentives. - We offer flexible work-from-home arrangements to support work-life balance. - We offer a supportive team culture and access to wellness programs. - We offer opportunities for career advancement within Fidelity. Ready to Apply? To join our team as a Customer Support Representative, please submit your resume and cover letter through our careers portal at www.fidelity.com/careers. We look forward to hearing from you!

Provide timely and accurate customer support, resolve inquiries, maintain records, and ensure compliance in a remote setting. | At least 1 year of customer service experience, strong communication skills, computer proficiency, and ability to work independently remotely. | Job Title: Customer Support Representative Company Overview: Fidelity is a leading financial services company dedicated to helping clients achieve their financial goals through innovative solutions and exceptional service. With a strong commitment to integrity and customer satisfaction, Fidelity fosters a supportive and inclusive work environment where employees can thrive and grow. Role Overview: As a Customer Support Representative at Fidelity, you will play a vital role in delivering outstanding service to our clients. This entry-level position is perfect for individuals who are passionate about helping others and eager to develop their skills in a dynamic, remote work setting. What You'll Do: - You will provide timely and accurate responses to customer inquiries via phone and email. - You will assist clients with account information, transactions, and problem resolution. - You will maintain detailed records of customer interactions and transactions. - You will collaborate with team members and other departments to resolve complex issues. - You will adhere to company policies and regulatory requirements to ensure compliance. - You will participate in ongoing training to enhance product knowledge and customer service skills. - You will contribute to a positive customer experience by demonstrating empathy and professionalism. What You Bring: - You have at least 1 year of experience in customer service or a related field. - You possess excellent communication skills, both verbal and written. - You are comfortable using computer systems and navigating multiple software applications. - You demonstrate strong problem-solving abilities and attention to detail. - You have the ability to work independently in a remote environment. Bonus Points If You Have: - Experience in the financial services industry or knowledge of financial products. - Bilingual skills or proficiency in a second language. - Familiarity with CRM software and customer support tools. - Previous remote work experience. What We Offer: - We offer comprehensive training and professional development opportunities. - We offer a flexible work-from-home schedule to support work-life balance. - We offer competitive compensation and benefits packages. - We offer a supportive team culture focused on collaboration and growth. - We offer access to wellness programs and employee assistance resources. Ready to Apply? To join our team as a Customer Support Representative, please submit your resume and cover letter through our online application portal at Fidelity Careers. We look forward to hearing from you!