Carenet Health

Oversee and manage the performance, productivity, and quality of call center teams to ensure excellent patient service and operational efficiency. | Minimum 5 years of call center operations management experience, strong leadership and communication skills, proficiency with call center software, and knowledge of healthcare regulations. | Job Title: Call Center Operations Manager (On-site in San Antonio, TX) Company Overview: Carenet Health is a leading healthcare services company dedicated to improving patient outcomes through innovative care coordination and patient engagement solutions. With a strong commitment to quality and compassionate care, Carenet Health partners with healthcare providers nationwide to deliver exceptional support and services. Role Overview: As the Call Center Operations Manager, you will oversee the daily operations of our on-site call center team in San Antonio, Texas. Your primary focus will be to ensure high performance, productivity, and quality standards among Care Coordinators, Leads, Patient Care Advisors, and Engagement Specialists, driving excellent patient service and operational efficiency. What You'll Do: - You will manage and lead a team of care coordination professionals to meet and exceed service and quality goals. - You will monitor team performance metrics and implement strategies to improve productivity and patient satisfaction. - You will conduct regular coaching, training, and development sessions to enhance team skills and knowledge. - You will collaborate with cross-functional departments to streamline processes and resolve operational challenges. - You will ensure compliance with company policies, healthcare regulations, and quality standards. - You will analyze call center data and prepare reports for senior management to inform decision-making. - You will foster a positive and motivating work environment that encourages teamwork and professional growth. - You will handle escalated issues and provide effective solutions to maintain high customer service levels. What You Bring: - Minimum of 5 years of experience in call center operations management, preferably in healthcare. - Strong leadership skills with a proven track record of managing diverse teams. - Excellent communication and interpersonal skills. - Proficiency in call center software and performance management tools. - Ability to analyze data and use metrics to drive improvements. - Knowledge of healthcare regulations and patient care standards. Bonus Points If You Have: - Experience working in a healthcare call center environment. - Certification in call center management or healthcare administration. - Familiarity with quality improvement methodologies such as Six Sigma or Lean. - Bilingual abilities, especially in Spanish, to support diverse patient populations. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive workplace culture. - We offer paid time off and wellness programs to support work-life balance. - We offer on-site amenities and resources to enhance your work experience. Ready to Apply? To join our dynamic team at Carenet Health, please submit your resume and cover letter through our careers page or email us directly at careers@carenethealth.com. We look forward to hearing from you!

Oversee and manage the performance, productivity, and quality of call center teams to ensure excellent patient service and operational efficiency. | Minimum 5 years of call center operations management experience, strong leadership, communication skills, proficiency with CRM software, and knowledge of healthcare regulations. | Job Title: Call Center Operations Manager (On-site in San Antonio, TX) Company Overview: Carenet Health is a leading healthcare services company dedicated to improving patient outcomes through innovative care coordination and patient engagement solutions. With a strong commitment to quality and compassionate service, Carenet Health partners with healthcare providers nationwide to deliver exceptional support and guidance to patients. Role Overview: As the Call Center Operations Manager, you will oversee the daily operations of our on-site call center team in San Antonio, Texas. Your primary focus will be to ensure high performance, productivity, and quality standards among Care Coordinators, Leads, Patient Care Advisors, and Engagement Specialists, driving excellent patient service and operational efficiency. What You'll Do: - You will manage and lead a team of care coordinators and patient engagement staff to meet and exceed service goals. - You will monitor team performance metrics and implement strategies to improve productivity and quality. - You will ensure compliance with company policies and healthcare regulations. - You will provide coaching, training, and development opportunities to enhance team skills. - You will collaborate with other departments to streamline processes and improve patient experience. - You will handle escalated patient issues and work to resolve them promptly. - You will prepare and present regular reports on team performance and operational outcomes. - You will foster a positive and motivating work environment that encourages teamwork and professional growth. What You Bring: - Minimum of 5 years of experience in call center operations management, preferably in healthcare. - Strong leadership and team management skills with a proven track record of driving performance. - Excellent communication and interpersonal skills. - Proficiency in call center software and CRM systems. - Ability to analyze data and use metrics to inform decision-making. - Knowledge of healthcare regulations and patient privacy standards. Bonus Points If You Have: - Experience working in a healthcare call center environment. - Certification in call center management or healthcare administration. - Familiarity with quality assurance and process improvement methodologies. - Bilingual skills, especially in Spanish. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive workplace culture. - We offer paid time off and employee wellness programs. - We offer on-site amenities and resources to support your success. Ready to Apply? To join our dedicated team at Carenet Health, please submit your resume and cover letter through our careers page or email us directly at careers@carenethealth.com. We look forward to hearing from you!

Oversee and manage the performance, productivity, and quality of call center teams to ensure excellent patient service and operational efficiency. | Minimum 5 years of call center operations management experience, strong leadership and communication skills, proficiency with call center software, and knowledge of healthcare regulations. | Job Title: Call Center Operations Manager (On-site in San Antonio, TX) Company Overview: Carenet Health is a leading healthcare services company dedicated to improving patient outcomes through innovative care coordination and patient engagement solutions. With a strong commitment to quality and compassionate service, Carenet Health partners with healthcare providers nationwide to deliver exceptional support and guidance to patients. Role Overview: As the Call Center Operations Manager, you will oversee the daily operations of our on-site call center team in San Antonio, Texas. Your primary focus will be to ensure high performance, productivity, and quality standards among Care Coordinators, Leads, Patient Care Advisors, and Engagement Specialists, driving excellent patient service and operational efficiency. What You'll Do: - You will manage and lead a team of care coordination professionals to meet and exceed service and quality goals. - You will monitor team performance metrics and implement strategies to improve productivity and patient satisfaction. - You will provide coaching, training, and development opportunities to enhance team skills and engagement. - You will collaborate with cross-functional teams to align operational goals with company objectives. - You will oversee scheduling, staffing, and resource allocation to ensure optimal coverage and efficiency. - You will handle escalations and resolve operational issues promptly to maintain service excellence. - You will analyze call center data and generate reports to inform leadership decisions. - You will ensure compliance with company policies, healthcare regulations, and quality standards. What You Bring: - Minimum of 5 years of experience in call center operations management, preferably in healthcare. - Strong leadership skills with a proven track record of managing diverse teams. - Excellent communication and interpersonal skills to effectively engage with staff and stakeholders. - Proficiency in call center software and performance management tools. - Ability to analyze data and use metrics to drive decision-making. - Knowledge of healthcare regulations and patient privacy standards (e.g., HIPAA). Bonus Points If You Have: - Experience working in a healthcare call center environment. - Certification in call center management or healthcare administration. - Familiarity with workforce management and quality assurance processes. - Bilingual skills, especially in Spanish, to support diverse patient populations. What We Offer: - We offer a competitive salary and comprehensive benefits package. - We offer opportunities for professional growth and career advancement. - We offer a supportive and collaborative work environment. - We offer on-site amenities and resources to enhance your work experience. - We offer paid time off and wellness programs to support your well-being. Ready to Apply? To join our dedicated team at Carenet Health, please submit your resume and cover letter through our careers portal or email us directly at careers@carenethealth.com. We look forward to hearing from you!

Oversee the performance, productivity, and quality of call center teams to ensure excellent patient and client service delivery. | Minimum 5 years of call center operations management experience, strong leadership, communication skills, and healthcare compliance knowledge. | Job Title: Call Center Operations Manager (On-site in San Antonio, TX) Company Overview: Carenet Health is a leading healthcare services company dedicated to improving patient outcomes through innovative care coordination and patient engagement solutions. With a strong commitment to quality and compassionate care, Carenet Health partners with healthcare providers nationwide to deliver exceptional support and services. Role Overview: As the Call Center Operations Manager, you will oversee the daily operations of our on-site call center team in San Antonio, Texas. Your primary focus will be to ensure high performance, productivity, and quality standards among Care Coordinators, Leads, Patient Care Advisors, and Engagement Specialists, driving excellent patient and client experiences. What You'll Do: - You will manage and support a diverse team of care coordination professionals to meet and exceed service goals. - You will monitor team performance metrics and implement strategies to improve productivity and quality. - You will conduct regular coaching and development sessions to enhance team skills and engagement. - You will collaborate with cross-functional departments to align operational goals with company objectives. - You will oversee scheduling, staffing, and resource allocation to optimize call center efficiency. - You will ensure compliance with healthcare regulations and company policies. - You will analyze operational data to identify trends and recommend process improvements. - You will lead initiatives to enhance patient satisfaction and overall service delivery. What You Bring: - Minimum of 5 years of experience in call center operations management, preferably in healthcare. - Strong leadership skills with a proven track record of managing and developing high-performing teams. - Excellent communication and interpersonal skills. - Proficiency in call center software and CRM systems. - Ability to analyze data and use metrics to drive decision-making. - Knowledge of healthcare regulations and compliance standards. Bonus Points If You Have: - Experience working in a healthcare call center environment. - Familiarity with patient engagement technologies and platforms. - Certification in call center management or healthcare administration. - Bilingual skills, especially Spanish, to support diverse patient populations. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and career advancement. - We offer a supportive and inclusive work environment. - We offer paid time off and wellness programs to support work-life balance. - We offer on-site amenities and resources to enhance your work experience. Ready to Apply? To join our dedicated team at Carenet Health, please submit your resume and cover letter through our careers page or email us directly at careers@carenethealth.com. We look forward to hearing from you!

Oversee the performance, productivity, and quality of call center teams including Care Coordinators, Leads, Patient Care Advisors, and Engagement Specialists to ensure service excellence. | Minimum 5 years of call center operations management experience, strong leadership and communication skills, knowledge of call center technologies and healthcare regulations. | Job Title: Call Center Operations Manager (On-site in San Antonio, TX) Company Overview: Carenet Health is a leading healthcare services company dedicated to improving patient outcomes through innovative care coordination and patient engagement solutions. With a strong commitment to quality and compassionate care, Carenet Health partners with healthcare providers nationwide to deliver exceptional support and services. Role Overview: As the Call Center Operations Manager, you will oversee the daily operations of our on-site call center team in San Antonio, Texas. Your primary focus will be to ensure high performance, productivity, and quality standards among Care Coordinators, Leads, Patient Care Advisors, and Engagement Specialists, driving excellent service delivery and team success. What You'll Do: - You will manage and support a diverse team of care coordination professionals to meet and exceed performance goals. - You will monitor and analyze key performance metrics to identify areas for improvement and implement effective solutions. - You will ensure compliance with company policies, healthcare regulations, and quality standards. - You will provide coaching, training, and development opportunities to enhance team skills and engagement. - You will collaborate with cross-functional teams to optimize workflows and improve patient experience. - You will handle escalations and resolve operational challenges promptly and effectively. - You will prepare and present regular reports on team performance and operational outcomes to senior leadership. - You will foster a positive and motivating work environment that encourages teamwork and professional growth. What You Bring: - Minimum of 5 years of experience in call center operations management, preferably in healthcare. - Strong knowledge of call center technologies, CRM systems, and performance analytics. - Proven leadership skills with the ability to manage, motivate, and develop teams. - Excellent communication and interpersonal skills to engage effectively with staff and stakeholders. - Ability to analyze data and make informed decisions to drive operational improvements. - Familiarity with healthcare regulations and quality standards is highly desirable. Bonus Points If You Have: - Experience working in a healthcare call center environment. - Certification in call center management or healthcare administration. - Proficiency in workforce management software and advanced reporting tools. - Bilingual skills, especially in Spanish, to support diverse patient populations. What We Offer: - We offer a competitive salary and comprehensive benefits package including health, dental, and vision insurance. - We offer opportunities for professional development and career advancement within a growing company. - We offer a supportive and inclusive workplace culture focused on employee well-being. - We offer paid time off, retirement savings plans, and employee wellness programs. - We offer on-site amenities and resources to support your success and work-life balance. Ready to Apply? To join our dynamic team at Carenet Health as a Call Center Operations Manager, please submit your resume and cover letter through our careers portal or email them directly to careers@carenethealth.com. We look forward to hearing from you!

Oversee the performance, productivity, and quality of call center teams to ensure excellent patient service and operational efficiency. | Minimum 5 years of call center operations management experience, strong leadership, communication skills, proficiency with call center technology, and knowledge of healthcare regulations. | Job Title: Call Center Operations Manager (On-site in San Antonio, TX) Company Overview: Carenet Health is a leading healthcare services company dedicated to improving patient outcomes through innovative care coordination and patient engagement solutions. With a strong commitment to quality and compassionate service, Carenet Health partners with healthcare providers nationwide to deliver exceptional support and guidance to patients. Role Overview: As the Call Center Operations Manager, you will oversee the daily operations of our on-site call center team in San Antonio, Texas. Your primary focus will be to ensure high performance, productivity, and quality standards among Care Coordinators, Leads, Patient Care Advisors, and Engagement Specialists, driving excellent patient service and operational efficiency. What You'll Do: - You will manage and support a diverse team of care coordination professionals to meet and exceed service goals. - You will monitor team performance metrics and implement strategies to improve productivity and quality. - You will conduct regular coaching and development sessions to enhance team skills and engagement. - You will collaborate with leadership to align operational goals with company objectives. - You will oversee scheduling, staffing, and resource allocation to optimize call center operations. - You will ensure compliance with healthcare regulations and company policies. - You will analyze operational data to identify trends and recommend improvements. - You will foster a positive and motivating work environment that encourages teamwork and professional growth. What You Bring: - Minimum of 5 years of experience in call center operations management, preferably in healthcare. - Strong leadership skills with a proven track record of managing and developing high-performing teams. - Excellent communication and interpersonal skills. - Proficiency in call center technology and workforce management software. - Ability to analyze data and use metrics to drive decision-making. - Knowledge of healthcare regulations and patient privacy standards (e.g., HIPAA). Bonus Points If You Have: - Experience working in a healthcare call center environment. - Certification in call center management or healthcare administration. - Familiarity with quality assurance processes and performance improvement methodologies. - Bilingual skills, especially in Spanish, to support diverse patient populations. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive workplace culture. - We offer paid time off and employee wellness programs. - We offer on-site amenities and resources to support work-life balance. Ready to Apply? To join our dedicated team at Carenet Health, please submit your resume and cover letter through our careers page or email us directly at careers@carenethealth.com. We look forward to hearing from you!

Oversee and manage call center team performance, productivity, and quality to ensure excellent patient service and operational efficiency. | Minimum 5 years call center operations management experience, strong leadership and communication skills, healthcare knowledge preferred, ability to work on-site in San Antonio. | Job Title: Call Center Operations Manager (On-site in San Antonio, TX) Company Overview: Carenet Health is a leading healthcare services company dedicated to improving patient outcomes through innovative care coordination and patient engagement solutions. With a strong commitment to quality and compassionate care, Carenet Health partners with healthcare providers nationwide to deliver exceptional support and services. Role Overview: As the Call Center Operations Manager, you will oversee the daily operations of our on-site call center team in San Antonio, Texas. Your primary focus will be to ensure high performance, productivity, and quality standards among Care Coordinators, Leads, Patient Care Advisors, and Engagement Specialists, driving excellent patient service and operational efficiency. What You'll Do: - You will manage and lead a team of care coordinators and patient engagement staff to meet and exceed performance goals. - You will monitor and analyze key performance metrics to identify areas for improvement and implement effective solutions. - You will ensure compliance with company policies, healthcare regulations, and quality standards. - You will provide coaching, training, and development opportunities to enhance team skills and performance. - You will collaborate with cross-functional teams to optimize workflows and improve patient experience. - You will handle escalations and resolve operational issues promptly to maintain service excellence. - You will prepare and present regular reports on team performance and operational status to senior management. - You will foster a positive and motivating work environment that encourages teamwork and professional growth. What You Bring: - Minimum of 5 years of experience in call center operations management, preferably in healthcare. - Strong knowledge of call center technologies, CRM systems, and performance analytics. - Proven leadership skills with the ability to manage, motivate, and develop diverse teams. - Excellent communication, problem-solving, and organizational skills. - Ability to work on-site in San Antonio, Texas, with a flexible approach to managing shifts and schedules. Bonus Points If You Have: - Experience with healthcare call center operations and patient care coordination. - Familiarity with HIPAA regulations and healthcare compliance standards. - Certification in call center management or healthcare administration. - Proficiency in data analysis tools and reporting software. What We Offer: - We offer a competitive salary and comprehensive benefits package including health, dental, and vision insurance. - We offer opportunities for professional development and career advancement within a growing healthcare company. - We offer a supportive and inclusive workplace culture focused on employee well-being. - We offer on-site amenities and resources to support your work-life balance. - We offer paid time off and employee recognition programs. Ready to Apply? To join our dedicated team at Carenet Health, please submit your resume and cover letter through our careers portal or email them directly to careers@carenethealth.com. We look forward to hearing from you!

Oversee the performance, productivity, and quality of call center teams to ensure excellent service delivery and compliance with healthcare standards. | Minimum 5 years of call center operations management experience in healthcare, strong leadership and communication skills, proficiency in data analysis, and ability to work on-site in San Antonio, TX. | Job Title: Call Center Operations Manager (On-site in San Antonio, TX) Company Overview: Carenet Health is a leading healthcare services company dedicated to improving patient outcomes through innovative care coordination and patient engagement solutions. With a strong commitment to quality and compassionate service, Carenet Health partners with healthcare providers nationwide to deliver exceptional support and guidance to patients. Role Overview: As the Call Center Operations Manager, you will oversee the daily operations of our on-site call center team in San Antonio, Texas. Your primary focus will be to ensure high performance, productivity, and quality standards among Care Coordinators, Leads, Patient Care Advisors, and Engagement Specialists, driving excellent service delivery and team success. What You'll Do: - You will manage and support a diverse team of care coordination professionals to meet and exceed performance goals. - You will monitor and analyze key performance metrics to identify areas for improvement and implement effective solutions. - You will ensure compliance with company policies, healthcare regulations, and quality standards. - You will provide coaching, training, and development opportunities to enhance team skills and engagement. - You will collaborate with cross-functional teams to optimize workflows and improve patient experience. - You will handle escalations and resolve operational challenges promptly and effectively. - You will prepare and present regular reports on team performance and operational outcomes to senior leadership. - You will foster a positive and motivating work environment that encourages teamwork and professional growth. What You Bring: - Minimum of 5 years of experience in call center operations management, preferably in healthcare. - Strong knowledge of healthcare regulations, patient care processes, and call center technologies. - Proven leadership skills with the ability to manage, motivate, and develop a high-performing team. - Excellent communication, problem-solving, and organizational skills. - Proficiency in data analysis and performance reporting tools. - Ability to work on-site in San Antonio, Texas. Bonus Points If You Have: - Experience with electronic health records (EHR) systems and healthcare CRM platforms. - Certification in call center management or healthcare administration. - Background in patient engagement or care coordination roles. - Bilingual skills, especially in Spanish, to support diverse patient populations. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive workplace culture focused on employee well-being. - We offer paid time off and flexible scheduling options. - We offer on-site amenities and resources to support your success. Ready to Apply? To join our dedicated team at Carenet Health, please submit your resume and cover letter through our careers page or email us directly at careers@carenethealth.com. We look forward to hearing from you!

Oversee and manage the performance, productivity, and quality of call center teams to ensure excellent patient service and operational efficiency. | Minimum 5 years of call center operations management experience, strong leadership, communication skills, proficiency with call center software, and knowledge of healthcare regulations. | Job Title: Call Center Operations Manager (On-site in San Antonio, TX) Company Overview: Carenet Health is a leading healthcare services company dedicated to improving patient outcomes through innovative care coordination and patient engagement solutions. With a strong commitment to quality and compassionate care, Carenet Health partners with healthcare providers nationwide to deliver exceptional support and services. Role Overview: As the Call Center Operations Manager, you will oversee the daily operations of our on-site call center team in San Antonio, Texas. Your primary focus will be to ensure high performance, productivity, and quality standards among Care Coordinators, Leads, Patient Care Advisors, and Engagement Specialists, driving excellent patient service and operational efficiency. What You'll Do: - You will manage and lead a team of care coordination professionals to meet and exceed service and quality goals. - You will monitor team performance metrics and implement strategies to improve productivity and patient satisfaction. - You will conduct regular coaching, training, and development sessions to enhance team skills and knowledge. - You will collaborate with cross-functional departments to streamline processes and resolve operational challenges. - You will ensure compliance with company policies, healthcare regulations, and quality standards. - You will analyze call center data and prepare reports for senior management to inform decision-making. - You will foster a positive and motivating work environment that encourages teamwork and professional growth. - You will handle escalated issues and provide effective solutions to maintain high customer satisfaction. What You Bring: - Minimum of 5 years of experience in call center operations management, preferably in healthcare. - Strong leadership skills with a proven track record of managing diverse teams. - Excellent communication and interpersonal abilities. - Proficiency in call center software and performance management tools. - Ability to analyze data and use metrics to drive improvements. - Knowledge of healthcare regulations and patient care standards. Bonus Points If You Have: - Experience working in a healthcare call center environment. - Certification in call center management or healthcare administration. - Familiarity with CRM systems and workforce management software. - Bilingual skills, especially in Spanish, to support diverse patient populations. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive workplace culture. - We offer paid time off and employee wellness programs. - We offer on-site amenities and resources to support your success. Ready to Apply? To join our dedicated team at Carenet Health, please submit your resume and cover letter through our careers page or email us directly at careers@carenethealth.com. We look forward to hearing from you!

Oversee and manage the performance, productivity, and quality of call center teams to ensure excellent patient service and operational efficiency. | Minimum 5 years of call center operations management experience, strong leadership and communication skills, knowledge of healthcare compliance, and ability to work on-site in San Antonio, TX. | Job Title: Call Center Operations Manager (On-site in San Antonio, TX) Company Overview: Carenet Health is a leading healthcare services company dedicated to improving patient outcomes through innovative care coordination and patient engagement solutions. With a strong commitment to quality and compassionate service, Carenet Health partners with healthcare providers nationwide to deliver exceptional support and care. Role Overview: As the Call Center Operations Manager, you will oversee the daily operations of our on-site call center team in San Antonio, TX. Your primary focus will be to ensure high performance, productivity, and quality standards among Care Coordinators, Leads, Patient Care Advisors, and Engagement Specialists, driving excellent patient service and operational efficiency. What You'll Do: - You will manage and lead a team of care coordinators and patient engagement staff to meet and exceed service goals. - You will monitor team performance metrics and implement strategies to improve productivity and quality. - You will ensure compliance with company policies, healthcare regulations, and quality standards. - You will provide coaching, training, and development opportunities to enhance team skills and engagement. - You will collaborate with cross-functional teams to optimize workflows and patient care processes. - You will handle escalations and resolve operational issues promptly to maintain service excellence. - You will prepare and present regular performance reports to senior management. - You will foster a positive and motivating work environment that supports team collaboration and growth. What You Bring: - Minimum of 5 years of experience in call center operations management, preferably in healthcare. - Strong knowledge of call center technologies, CRM systems, and performance analytics. - Proven leadership skills with the ability to motivate and develop diverse teams. - Excellent communication, problem-solving, and organizational skills. - Ability to work on-site in San Antonio, TX, with a flexible and hands-on management style. Bonus Points If You Have: - Experience with healthcare call center operations and patient care coordination. - Familiarity with HIPAA regulations and healthcare compliance standards. - Certification in call center management or healthcare administration. - Bilingual skills, especially in Spanish, to support diverse patient populations. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and career advancement within a supportive company culture. - We offer paid time off, retirement savings plans, and employee wellness programs. - We offer a dynamic and inclusive work environment focused on teamwork and innovation. - We offer on-site amenities and resources to support your success and work-life balance. Ready to Apply? If you are passionate about leading teams to deliver exceptional patient care and operational excellence, please submit your resume and cover letter through our careers page at www.carenethealth.com/careers. We look forward to hearing from you!

Oversee the performance, productivity, and quality of call center teams to ensure excellent service delivery and compliance with healthcare standards. | Minimum 5 years of call center operations management experience in healthcare, strong leadership and communication skills, proficiency in data analysis, and ability to work on-site in San Antonio, TX. | Job Title: Call Center Operations Manager (On-site in San Antonio, TX) Company Overview: Carenet Health is a leading healthcare services company dedicated to improving patient outcomes through innovative care coordination and patient engagement solutions. With a strong commitment to quality and compassionate care, Carenet Health partners with healthcare providers nationwide to deliver exceptional support and services. Role Overview: As the Call Center Operations Manager, you will oversee the daily operations of our on-site call center team in San Antonio, Texas. Your primary focus will be to ensure high performance, productivity, and quality standards among Care Coordinators, Leads, Patient Care Advisors, and Engagement Specialists, driving excellent service delivery and team success. What You'll Do: - You will manage and support a diverse team of care coordination professionals to meet and exceed performance goals. - You will monitor and analyze key performance metrics to identify areas for improvement and implement effective solutions. - You will ensure compliance with company policies, healthcare regulations, and quality standards. - You will provide coaching, training, and development opportunities to enhance team skills and engagement. - You will collaborate with cross-functional teams to streamline processes and improve patient experience. - You will handle escalations and resolve operational challenges promptly and effectively. - You will prepare and present regular reports on team performance and operational outcomes to senior leadership. - You will foster a positive and motivating work environment that encourages teamwork and professional growth. What You Bring: - Minimum of 5 years of experience in call center operations management, preferably in healthcare. - Strong knowledge of healthcare regulations, patient care coordination, and call center technologies. - Proven leadership skills with the ability to manage, motivate, and develop a high-performing team. - Excellent communication, problem-solving, and organizational skills. - Proficiency in data analysis and performance reporting tools. - Ability to work on-site in San Antonio, Texas. Bonus Points If You Have: - Experience with electronic health records (EHR) systems and healthcare CRM platforms. - Certification in call center management or healthcare administration. - Background in quality assurance and process improvement methodologies. - Bilingual skills, especially in Spanish, to support diverse patient populations. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive workplace culture focused on employee well-being. - We offer paid time off, retirement savings plans, and employee wellness programs. - We offer the chance to make a meaningful impact on patient care and community health. Ready to Apply? To join our dedicated team at Carenet Health, please submit your resume and cover letter through our careers page or email us directly at careers@carenethealth.com. We look forward to hearing from you!

Provide telephonic nursing assessments, health education, and utilization management services to patients using clinical knowledge and protocols. | Current unrestricted RN license in a compact state, minimum 3 years clinical nursing experience, ability to work remotely with required home office setup, and availability for evening and weekend shifts. | Overview Are you a compassionate, self-motivated registered nurse with top-notch critical thinking and clinical skills? Seeking a challenging yet remote registered nurse position that keeps your abilities sharp? Imagine a fast-paced role engaging with patients through innovative channels, all from the comfort of your home. Join us in an organization poised for unprecedented growth, offering work-from-home options. With excellent coaching and support, you'll be part of a collaborative team of RNs across the country. If you're ready to contribute to a dynamic healthcare environment, apply now and shape the future of healthcare from the convenience of your home. Responsibilities The Care Advisor is a licensed Registered Nurse reporting to the Clinical Services team. They provide quality driven telephonic clinical assessments, health education, and utilization management services to a diverse population of callers/patients/members. A Care Advisor provides triage assessments to individuals or defined patient populations using telecommunications, in accordance with computer-based algorithms, protocols, and guidelines. The Care Advisor uses critical thinking, essential multitasking skills and effective communication. They use their clinical knowledge to assess, disposition, make recommendations for care, provide education and health information. Essential Duties and Responsibilities • Using the Nursing Process, provides nursing assessments within the standards outlined in the state Nurse Practice Act • Provides assessments to individuals or defined patient populations using telecommunications in accordance with computer-based algorithms, protocols, and guidelines • Using the defined process, adheres to nursing standards, company policies and shared principles when providing clinical assessments and health education • Uses the nursing process to identify patient care needs, risk and safety issues, educational opportunities, and appropriate health care referrals: • Processes calls based on Quality Management guidelines. • Demonstrates compliance with all product’s specific performance metrics • Regular, reliable attendance and timeliness • Must work 4 weekend shifts per month- either in every Saturday schedule or every other weekend. • Other duties as assigned Qualifications • Education: • Current, unrestricted, RN licensure in a compact state which is your state of residence. Licensure in other States as required by law or client contract will be assigned within 30 days of hire. • Must reside in a compact state and maintain a compact multistate license. • Current home state RN license in good standing. • Registered nurse is responsible and accountable for safe clinical practice, knowledgeable of customers and regulatory expectations in the clinical area. • Minimum of an associate degree from a two-year college or technical school or Diploma Nursing Program; BSN preferred. • CEU subscription provided at hire- use with Carenet Health email- RNs required to maintain mandatory number of credits per year to maintain all assigned license. • RN must attend training 100% of hours and must pass intra-training testing components. • Experience: • Minimum 3 years of Registered Nurse clinical experience. Experience in ER, adult and pediatric care, Medical/Surgical, Home Health and Hospice or other acute areas preferred. • Telephone triage experience and understanding of health benefit plans and the insurance industry are helpful, but not required. • Bilingual skills are a plus. • Functional/Technical Knowledge, Skills and Abilities Required: • Ability to apply clinical knowledge to effectively meet clinical business standards. • Fully competent in product delivery and business requirements. • Ability to run multiple computer programs at the same time. • Identify opportunities for improvement and recommend workable solutions. • Exercises judgement within defined practices and procedures to determine appropriate action. • Ability to determine when to escalate issues appropriately and in a timely manner. • Builds rapport with members and effectively influences member behavior. • Comprehensive communication (listening, reflection, and clarification) skills. • Manages time effectively. Must currently reside and have a Multi-State (compact) unrestricted RN license in one of the following states: AL, AR, CO, FL, GA, IA, ID, IN, KS, KY, LA, ME, MS, MO, MT, NE, NM, NC, ND, NH, OK, SC, SD, TN, TX, VA, WI, WYAbility to become licensed in additional states as requiredMore important information: Full-time positions available (36-40 hours per week)Your schedule will be evenings and will include at least two weekend days every two weeks. Differential pay may be earned for certain shifts.Training is 2-4 weeks, with the first two weeks during daytime hours. 100% Attendance is required. Training is done in a virtual, interactive classroom setting.For work-from-home positions, your home office must meet certain certification requirements that would be explained to you during the interview process. Compensation & Benefits At Carenet Health, we value the expertise and dedication of our team members, and we are committed to offering an appealing compensation package. The salary range for the Registered Nurse role is $34.00 per hour. In addition, we offer a comprehensive benefits package that includes health, dental, and vision insurance, a 401(k) plan with company match, paid time off (PTO) and holidays, flexible spending accounts (FSAs), employee wellness programs, and career development opportunities. Additional Information Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination. Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal. Req#: 4944 #INDCLINICAL

Lead and manage strategic client accounts and a team to drive client success, revenue growth, and service delivery excellence. | 10+ years leadership in client success or strategic account management, preferably in healthcare, with strong skills in client relationship management, contract negotiations, team development, and data-driven performance management. | Overview Are you a proven leader with a passion for building strong client partnerships and driving business growth? We're looking for a strategic leader for our Account Management Team! The Vice President of Account Management, you will oversee our most strategic accounts, ensuring long-term success through exceptional service delivery, retention, proactive engagement, management, business intelligence and innovative, value-driven solutions. In addition, you will oversee a team of Account Management Personnel, ensuring a high-performance, client-centric culture that fosters long-term partnerships and business success. Responsibilities Client Success & Relationship Management • Develop and execute client success strategies that drive long-term engagement, retention, and revenue growth. • Manage and deepen relationships with key strategic clients, acting as a trusted advisor and advocate for their business needs. • Lead client business reviews and executive-level meetings, ensuring alignment on goals, KPIs, and strategic initiatives. • Ensure client escalations and issues are resolved promptly, maintaining high levels of satisfaction and loyalty. Revenue Growth & Account Expansion • Identify opportunities for upselling, cross-selling, and contract expansion, working closely with sales and product teams. • Drive revenue growth through strategic account planning and financial forecasting. • Ensure contract renewals and negotiations are managed effectively, minimizing churn and maximizing revenue potential. Strategic Planning & Innovation • Collaborate with product teams to deliver tailored solutions and innovation roadmaps that enhance client value. • Drive continuous improvement initiatives by leveraging feedback, industry trends, and emerging technologies. • Establish best practices for client success methodologies, strategic planning, and account growth. Service Delivery & Program Management • Oversee the successful implementation and optimization of client programs, ensuring high-quality service delivery. • Partner with IT, operations, and service teams to optimize processes, improve efficiencies, and enhance customer experiences. Data & Performance Management • Monitor client health metrics and proactively address risks and opportunities through data-driven insights. • Analyze client performance data, identifying trends and business opportunities to improve outcomes. • Partner with finance and leadership teams to ensure profitability and scalability of client programs. Leadership & Team Development • Lead, mentor, and develop a team of directors and managers, fostering a high-performance, client-focused culture. • Set clear performance goals and KPIs, ensuring accountability and continuous development. • Cultivate cross-functional collaboration, ensuring alignment between customer success, sales, and operations. Qualifications • Bachelor’s degree in Business, Management, Healthcare, or related field (MBA preferred). • 10+ years of leadership experience in client success, strategic account management, or healthcare services. • Proven ability to manage high-value clients and drive revenue growth. • Background in healthcare, managed care, telehealth, or patient engagement solutions (preferred). • Strong skills in client relationship management, contract negotiations, and revenue expansion. • Demonstrated success in leading, mentoring, and developing teams. • Ability to influence executive-level stakeholders and decision-makers. • Expertise in client success frameworks, operational processes, and best practices. • Data-driven with experience in KPIs, performance metrics, and service impact. • Financial acumen with ability to forecast revenue and profitability. • Proficiency in Salesforce, Microsoft Office Suite, and BI tools. Note: Completion of assessments may be required before an applicant can move forward. Completing assessments must be done independently. Any discovery of unauthorized completion, whether during or after the hiring process, will result in disqualification or termination. Carenet Health is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by law. Please note that we are not accepting resumes for this position from external staffing agencies or recruiters. To be considered for this role, please submit your application directly through our official career portal

Lead and manage IT projects from initiation to completion, coordinating cross-functional teams and ensuring alignment with business goals. | Minimum 5 years of IT project management experience, proficiency in Agile and Waterfall methodologies, strong communication and leadership skills, and a relevant bachelor's degree. | Job Title: IT Project Manager Company Overview: Carenet Health is a leading healthcare services company dedicated to improving patient outcomes through innovative technology and compassionate care. With a strong presence in San Antonio, we specialize in providing comprehensive healthcare solutions that empower providers and patients alike. Our collaborative culture fosters growth, creativity, and a commitment to excellence. Role Overview: As an IT Project Manager at Carenet Health, you will play a pivotal role in driving the successful delivery of technology projects that enhance our healthcare services. You will lead cross-functional teams, manage project timelines, and ensure seamless execution from initiation to completion, all while maintaining clear communication with stakeholders. What You'll Do: - You will lead and manage IT projects from concept through delivery, ensuring alignment with business goals. - You will coordinate with cross-functional teams including developers, analysts, and healthcare professionals. - You will develop detailed project plans, schedules, and budgets to track progress and resource allocation. - You will identify and mitigate project risks and issues proactively. - You will communicate project status, risks, and outcomes to stakeholders and senior leadership. - You will facilitate agile ceremonies and promote best practices in project management. - You will ensure compliance with healthcare regulations and internal policies throughout project lifecycles. - You will drive continuous improvement initiatives to optimize project delivery processes. What You Bring: - Minimum of 5 years of experience managing IT projects, preferably in healthcare or related industries. - Strong knowledge of project management methodologies such as Agile, Scrum, and Waterfall. - Proficiency with project management tools like Jira, MS Project, or similar platforms. - Excellent communication, leadership, and stakeholder management skills. - Ability to manage multiple projects simultaneously and meet tight deadlines. - Bachelor’s degree in Information Technology, Business, or a related field. Bonus Points If You Have: - PMP, PMI-ACP, or Scrum Master certification. - Experience working in a hybrid work environment. - Familiarity with healthcare IT systems and compliance standards such as HIPAA. - Strong analytical and problem-solving skills with a proactive mindset. What We Offer: - We offer a hybrid work model combining remote flexibility with in-office collaboration. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer professional development opportunities and support for certifications. - We offer a vibrant, inclusive workplace culture focused on innovation and teamwork. - We offer wellness programs and employee assistance resources. Ready to Apply? If you are ready to lead impactful IT projects in a dynamic healthcare environment, please submit your resume and cover letter through our careers page at www.carenethealth.com/careers. Join Carenet Health and help us transform healthcare through technology!

Manage client accounts to ensure retention, growth, and satisfaction by providing strategic oversight and tailored solutions. | Minimum 3 years of account management experience, strong communication skills, proficiency with CRM and data analysis, and ability to manage multiple priorities. | Job Title: Account Manager Company Overview: Carenet Health is a leading healthcare solutions provider dedicated to improving patient engagement and healthcare outcomes through innovative communication technologies. With a commitment to excellence and client satisfaction, Carenet Health partners with healthcare organizations nationwide to deliver tailored solutions that enhance patient experiences and operational efficiency. Role Overview: As an Account Manager at Carenet Health, you will be responsible for the strategic oversight, retention, and growth of assigned client accounts. This role is pivotal in demonstrating the value of Carenet’s Communication Solutions, ensuring clients receive exceptional service and support to meet their evolving needs. What You'll Do: - You will manage and nurture long-term relationships with key client accounts to drive retention and satisfaction. - You will identify opportunities for account growth and collaborate with internal teams to develop tailored solutions. - You will serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly. - You will analyze client data and feedback to inform strategic account plans and improve service delivery. - You will coordinate with sales, marketing, and product teams to align client needs with company offerings. - You will prepare and present regular account performance reports to clients and internal stakeholders. - You will stay informed about industry trends and competitor activities to provide clients with relevant insights. - You will contribute to the development of best practices and process improvements within the account management team. What You Bring: - Minimum of 3 years of experience in account management, preferably within healthcare or technology sectors. - Strong communication and interpersonal skills with the ability to build trust and rapport with clients. - Proven track record of managing multiple accounts and driving revenue growth. - Analytical mindset with proficiency in CRM software and data analysis tools. - Ability to work collaboratively across departments and manage competing priorities effectively. Bonus Points If You Have: - Experience with healthcare communication solutions or related technologies. - Familiarity with healthcare regulations and compliance standards. - Background in sales or business development. - Advanced certifications in account management or project management. What We Offer: - We offer a competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive work environment that values diversity. - We offer flexible work arrangements to promote work-life balance. Ready to Apply? To join our team at Carenet Health as an Account Manager, please submit your resume and cover letter through our careers page or email them directly to careers@carenethealth.com. We look forward to hearing from you!

Designing, developing, and maintaining scalable data pipelines and integrating data from multiple sources to support business intelligence and analytics. | 3+ years of experience in data engineering with strong SQL, ETL, cloud platform, and programming skills, plus knowledge of data warehousing technologies. | Job Title: Data Engineer Company Overview: Carenet Health is a leading healthcare services company dedicated to improving patient outcomes through innovative technology and compassionate care. With a strong commitment to leveraging data-driven insights, we empower healthcare providers and patients alike to make informed decisions. Our collaborative culture fosters growth, innovation, and excellence. Role Overview: As a Data Engineer at Carenet Health, you will play a critical role in building and maintaining robust data solutions that support our business intelligence and analytics efforts. You will design and implement reliable data pipelines, integrate data from diverse sources, and ensure data accuracy and accessibility to drive strategic decision-making. What You'll Do: - You will design, develop, and maintain scalable data pipelines to support analytics and reporting needs. - You will integrate data from multiple internal and external sources ensuring data quality and consistency. - You will collaborate with data scientists, analysts, and business stakeholders to understand data requirements. - You will optimize data workflows and storage solutions for performance and cost efficiency. - You will monitor and troubleshoot data pipeline issues to ensure reliability and uptime. - You will implement data governance and security best practices to protect sensitive information. - You will document data processes and maintain clear communication across teams. What You Bring: - You have 3+ years of experience in data engineering or a related field. - You possess strong proficiency in SQL and experience with ETL tools and frameworks. - You have hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud. - You are skilled in programming languages like Python, Java, or Scala. - You understand data warehousing concepts and have worked with technologies like Redshift, Snowflake, or BigQuery. - You have excellent problem-solving skills and the ability to work collaboratively in a fast-paced environment. Bonus Points If You Have: - Experience with real-time data processing technologies such as Kafka or Spark Streaming. - Familiarity with containerization and orchestration tools like Docker and Kubernetes. - Knowledge of healthcare data standards and compliance requirements (e.g., HIPAA). - Experience with machine learning pipelines and data science collaboration. What We Offer: - We offer competitive salary and comprehensive health benefits including medical, dental, and vision coverage. - We offer flexible work arrangements including remote work options. - We offer opportunities for professional development and continuous learning. - We offer a supportive and inclusive work environment that values diversity. - We offer wellness programs and employee assistance resources. Ready to Apply? Please submit your resume and a cover letter detailing your experience and why you are a great fit for the Data Engineer role at Carenet Health through our careers page or via email at careers@carenethealth.com.

Designing, developing, and maintaining scalable data pipelines, integrating data from multiple sources, ensuring data quality, and collaborating with stakeholders to support business intelligence and analytics. | 3+ years of experience in data engineering, proficiency in SQL and ETL tools, programming skills in Python/Java/Scala, experience with cloud platforms, and familiarity with data warehousing solutions. | Job Title: Data Engineer Company Overview: Carenet Health is a leading healthcare services company dedicated to improving patient outcomes through innovative technology and compassionate care. With a strong commitment to leveraging data-driven insights, we empower healthcare providers and patients alike to make informed decisions. Our collaborative culture fosters growth, innovation, and excellence in healthcare delivery. Role Overview: As a Data Engineer at Carenet Health, you will play a critical role in building and maintaining the data infrastructure that supports our business intelligence and analytics efforts. You will design and implement reliable data pipelines, integrate data from diverse sources, and ensure the accuracy and availability of data to drive strategic decision-making. What You'll Do: - You will design, develop, and maintain scalable data pipelines to support analytics and reporting needs. - You will integrate data from multiple internal and external sources ensuring data quality and consistency. - You will collaborate with data scientists, analysts, and business stakeholders to understand data requirements. - You will optimize data workflows for performance and reliability. - You will monitor and troubleshoot data pipeline issues to ensure uninterrupted data flow. - You will implement data governance and security best practices. - You will document data processes and maintain clear communication across teams. What You Bring: - 3+ years of experience in data engineering or related roles. - Proficiency in SQL and experience with ETL tools and frameworks. - Strong programming skills in Python, Java, or Scala. - Experience with cloud platforms such as AWS, Azure, or Google Cloud. - Familiarity with data warehousing solutions like Redshift, Snowflake, or BigQuery. - Strong problem-solving skills and attention to detail. Bonus Points If You Have: - Experience with real-time data processing technologies like Kafka or Spark Streaming. - Knowledge of healthcare data standards and regulations (e.g., HIPAA). - Experience with containerization and orchestration tools such as Docker and Kubernetes. - Background in machine learning or advanced analytics. What We Offer: - We offer competitive salary and comprehensive health benefits. - We offer opportunities for professional development and continuous learning. - We offer a flexible work environment with remote work options. - We offer a collaborative and inclusive company culture. - We offer wellness programs and employee assistance resources. Ready to Apply? To join our team at Carenet Health as a Data Engineer, please submit your resume and cover letter through our careers page at www.carenethealth.com/careers. We look forward to learning how you can contribute to our mission of transforming healthcare through data.

Designing, developing, and maintaining scalable data pipelines and integrating data from multiple sources to support business intelligence and analytics. | 3+ years of experience in data engineering with strong skills in SQL, ETL, cloud platforms, and programming languages such as Python, Java, or Scala. | Job Title: Data Engineer Company Overview: Carenet Health is a leading healthcare services company dedicated to improving patient outcomes through innovative technology and compassionate care. With a strong commitment to leveraging data-driven insights, we empower healthcare providers and patients alike to make informed decisions. Role Overview: As a Data Engineer at Carenet Health, you will play a critical role in building and maintaining robust data solutions that support our business intelligence and analytics efforts. Your work will ensure the seamless integration and accuracy of data from diverse sources, enabling impactful healthcare insights. What You'll Do: - You will design, develop, and maintain scalable data pipelines to support analytics and reporting needs. - You will integrate data from multiple internal and external sources ensuring data quality and consistency. - You will collaborate with data scientists, analysts, and business stakeholders to understand data requirements. - You will monitor and optimize data workflows for performance and reliability. - You will implement data governance and security best practices to protect sensitive information. - You will troubleshoot and resolve data-related issues promptly to minimize downtime. - You will document data processes and pipeline architectures for team knowledge sharing. What You Bring: - You bring 3+ years of experience in data engineering or a related field. - You have strong proficiency in SQL and experience with ETL tools and frameworks. - You have hands-on experience with cloud platforms such as AWS, Azure, or Google Cloud. - You possess solid programming skills in Python, Java, or Scala. - You have a good understanding of data warehousing concepts and technologies. - You demonstrate excellent problem-solving skills and attention to detail. Bonus Points If You Have: - Experience with big data technologies like Hadoop, Spark, or Kafka. - Familiarity with healthcare data standards such as HL7 or FHIR. - Knowledge of containerization and orchestration tools like Docker and Kubernetes. - Experience working in an Agile development environment. What We Offer: - We offer competitive salary and comprehensive health benefits. - We offer opportunities for professional growth and continuous learning. - We offer a collaborative and inclusive work environment. - We offer flexible work arrangements to support work-life balance. - We offer access to cutting-edge technology and tools. Ready to Apply? Please submit your resume and cover letter through our careers page at www.carenethealth.com/careers. We look forward to learning how you can contribute to our mission of transforming healthcare through data.

Lead and manage healthcare operations and client management teams, develop and implement operational strategies, oversee client relationships, coordinate international travel, analyze performance metrics, and mentor team members. | Minimum 10 years experience in healthcare operations and client management, strong leadership, strategic planning, communication skills, and experience with international operations. | Job Title: Senior Director of Operations and Client Management Company Overview: Carenet Health is a leading healthcare services company dedicated to improving the health and well-being of millions of healthcare consumers nationwide. With a strong commitment to innovation and quality care, Carenet Health partners with healthcare providers and payers to deliver exceptional patient engagement and support services. Role Overview: As the Senior Director of Operations and Client Management, you will play a pivotal role in overseeing and optimizing operational processes while managing key client relationships. This leadership position requires a strategic thinker who can drive operational excellence and ensure client satisfaction across multiple locations including Biloxi, El Salvador, and the Philippines. What You'll Do: - You will lead and manage cross-functional teams to deliver high-quality healthcare operations and client services. - You will develop and implement operational strategies that enhance efficiency and client outcomes. - You will oversee client management activities, ensuring strong partnerships and effective communication. - You will coordinate travel and on-site visits to international locations to support operational and client needs. - You will analyze performance metrics and drive continuous improvement initiatives. - You will collaborate with senior leadership to align operations with company goals. - You will manage budgets and resource allocation to optimize operational performance. - You will mentor and develop team members to foster professional growth and high performance. What You Bring: - Minimum of 10 years of experience in healthcare operations and client management. - Proven leadership skills with experience managing large, diverse teams. - Strong strategic planning and project management abilities. - Excellent communication and interpersonal skills. - Experience with international operations and travel coordination. - Ability to analyze data and drive operational improvements. Bonus Points If You Have: - Experience working in multiple international healthcare markets. - Background in healthcare technology or digital health solutions. - Advanced degree in healthcare administration, business, or related field. - Familiarity with regulatory compliance and quality standards in healthcare. What We Offer: - We offer a dynamic and inclusive work environment committed to your professional growth. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for international travel and cross-cultural collaboration. - We offer flexible work arrangements to support work-life balance. - We offer ongoing training and development programs to enhance your skills. Ready to Apply? To join our team and make a meaningful impact in healthcare, please submit your resume and cover letter through our careers page at www.carenethealth.com/careers.

Lead and manage IT projects from initiation to completion, coordinating with stakeholders and ensuring alignment with business goals. | Minimum 5 years of IT project management experience, proficiency in Agile and Waterfall methodologies, strong communication and leadership skills, PMP certification preferred. | Job Title: IT Project Manager Company Overview: Carenet Health is a leading healthcare services company dedicated to improving patient outcomes through innovative technology and compassionate care. With a strong presence in San Antonio, we specialize in providing comprehensive healthcare solutions that empower providers and patients alike. Role Overview: As an IT Project Manager at Carenet Health, you will play a pivotal role in driving the successful delivery of technology projects that enhance our healthcare services. You will lead cross-functional teams, manage project timelines, and ensure seamless execution from initiation to completion. What You'll Do: - You will lead and manage IT projects from concept through delivery, ensuring alignment with business goals. - You will coordinate with stakeholders to define project scope, objectives, and deliverables. - You will develop detailed project plans, schedules, and budgets to track progress and manage resources. - You will identify and mitigate project risks and issues proactively. - You will facilitate communication across teams to ensure transparency and collaboration. - You will monitor project performance and prepare regular status reports for leadership. - You will ensure compliance with company policies and industry regulations throughout project lifecycles. - You will foster a culture of continuous improvement and innovation within project teams. What You Bring: - Minimum of 5 years of experience in IT project management, preferably in healthcare or related industries. - Strong knowledge of project management methodologies such as Agile and Waterfall. - Proficiency with project management tools like Microsoft Project, JIRA, or similar. - Excellent communication, leadership, and stakeholder management skills. - Ability to manage multiple projects simultaneously and meet tight deadlines. - PMP or equivalent project management certification is highly desirable. Bonus Points If You Have: - Experience working in a hybrid work environment. - Familiarity with healthcare IT systems and compliance standards. - Advanced skills in data analysis and reporting. - Experience with change management and process improvement initiatives. What We Offer: - We offer a hybrid work model combining remote flexibility with in-office collaboration. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer professional development opportunities and support for certifications. - We offer a supportive and inclusive company culture focused on employee well-being. - We offer paid time off and wellness programs to help you maintain work-life balance. Ready to Apply? To join our dynamic team at Carenet Health, please submit your resume and cover letter through our careers page or email us directly at careers@carenethealth.com. We look forward to hearing from you!