Carenet Health

Compensation

Full Description

Job Title: Senior Director of Operations and Client Management Company Overview: Carenet Health is a leading healthcare services company dedicated to improving the health and well-being of millions of healthcare consumers nationwide. With a strong commitment to innovation and quality care, Carenet Health partners with healthcare providers and payers to deliver exceptional patient engagement and support services. Role Overview: As the Senior Director of Operations and Client Management, you will play a pivotal role in overseeing and optimizing operational processes while managing key client relationships. This leadership position requires a strategic thinker who can drive operational excellence and ensure client satisfaction across multiple locations including Biloxi, El Salvador, and the Philippines. What You'll Do: - You will lead and manage cross-functional teams to deliver high-quality healthcare operations and client services. - You will develop and implement operational strategies that enhance efficiency and client outcomes. - You will oversee client management activities, ensuring strong partnerships and effective communication. - You will coordinate travel and on-site visits to international locations to support operational and client needs. - You will analyze performance metrics and drive continuous improvement initiatives. - You will collaborate with senior leadership to align operations with company goals. - You will manage budgets and resource allocation to optimize operational performance. - You will mentor and develop team members to foster professional growth and high performance. What You Bring: - Minimum of 10 years of experience in healthcare operations and client management. - Proven leadership skills with experience managing large, diverse teams. - Strong strategic planning and project management abilities. - Excellent communication and interpersonal skills. - Experience with international operations and travel coordination. - Ability to analyze data and drive operational improvements. Bonus Points If You Have: - Experience working in multiple international healthcare markets. - Background in healthcare technology or digital health solutions. - Advanced degree in healthcare administration, business, or related field. - Familiarity with regulatory compliance and quality standards in healthcare. What We Offer: - We offer a dynamic and inclusive work environment committed to your professional growth. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for international travel and cross-cultural collaboration. - We offer flexible work arrangements to support work-life balance. - We offer ongoing training and development programs to enhance your skills. Ready to Apply? To join our team and make a meaningful impact in healthcare, please submit your resume and cover letter through our careers page at www.carenethealth.com/careers.