Carenet Health

Compensation

Full Description

Job Title: Account Manager Company Overview: Carenet Health is a leading healthcare solutions provider dedicated to improving patient engagement and healthcare outcomes through innovative communication technologies. With a commitment to excellence and client satisfaction, Carenet Health partners with healthcare organizations nationwide to deliver tailored solutions that enhance patient experiences and operational efficiency. Role Overview: As an Account Manager at Carenet Health, you will be responsible for the strategic oversight, retention, and growth of assigned client accounts. This role is pivotal in demonstrating the value of Carenet’s Communication Solutions, ensuring clients receive exceptional service and support to meet their evolving needs. What You'll Do: - You will manage and nurture long-term relationships with key client accounts to drive retention and satisfaction. - You will identify opportunities for account growth and collaborate with internal teams to develop tailored solutions. - You will serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly. - You will analyze client data and feedback to inform strategic account plans and improve service delivery. - You will coordinate with sales, marketing, and product teams to align client needs with company offerings. - You will prepare and present regular account performance reports to clients and internal stakeholders. - You will stay informed about industry trends and competitor activities to provide clients with relevant insights. - You will contribute to the development of best practices and process improvements within the account management team. What You Bring: - Minimum of 3 years of experience in account management, preferably within healthcare or technology sectors. - Strong communication and interpersonal skills with the ability to build trust and rapport with clients. - Proven track record of managing multiple accounts and driving revenue growth. - Analytical mindset with proficiency in CRM software and data analysis tools. - Ability to work collaboratively across departments and manage competing priorities effectively. Bonus Points If You Have: - Experience with healthcare communication solutions or related technologies. - Familiarity with healthcare regulations and compliance standards. - Background in sales or business development. - Advanced certifications in account management or project management. What We Offer: - We offer a competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive work environment that values diversity. - We offer flexible work arrangements to promote work-life balance. Ready to Apply? To join our team at Carenet Health as an Account Manager, please submit your resume and cover letter through our careers page or email them directly to careers@carenethealth.com. We look forward to hearing from you!