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Lead and develop site IT team to support manufacturing IT/OT operations ensuring reliable production and continuous improvement. | Requires leadership experience in IT teams, strong technical skills in network infrastructure, virtualization, cybersecurity, and ability to partner across operations and engineering in a manufacturing environment. | Your Job Georgia-Pacific is seeking a Site IT Technology Leader for our Brewton, AL containerboard manufacturing facility. In this role, you are the site IT leader and accountable partner to mill leadership — aligning people, priorities, and technology to safely enable reliable operations and manufacturing transformation. We are targeting experienced OT/IT professionals who thrive at the intersection of information technology, process control, and plant operations. This is a hands-on leadership role that requires strong people leadership, clear communication, and the ability to build trust across IT, OT/process control, engineering, and operations. You will coach and develop a site IT support team, strengthen daily execution and service delivery, and ensure solutions are implemented in alignment with corporate infrastructure standards. Compensation & Benefits • Highly competitive compensation based on experience. • Relocation assistance for the right candidate — national candidates encouraged to apply. • Comprehensive benefits: medical/dental/vision, 401(k) with company match, and paid time off. • Total compensation package includes sign-on incentives and relocation assistance. What You Will Do • Lead, coach, and develop the site IT team — setting clear expectations, building capability, and creating a culture of ownership, learning, and strong customer partnerships. • Build strong partnerships with process control, engineering, and corporate IT capabilities; connect the right resources to solve problems quickly and sustainably. • Own and execute the site technical roadmap in partnership with mill leadership to improve reliability, enable manufacturing transformation, and deliver continuous improvement. • Run ITIL-aligned operations (incident, problem, change), including clear stakeholder communications, root-cause follow-up, and end-to-end escalation ownership for production-impacting events. • Track and improve service performance using a ticketing tool (e.g., ServiceNow or equivalent) and KPIs/SLAs (backlog, repeat incidents, MTTR) with a regular operating cadence. • Lead site-based IT projects end-to-end — partnering with stakeholders from scope through implementation, training, and sustainment. • Adhere to cybersecurity standards and process-control security requirements; champion secure-by-design practices across the site. • Support and improve site IT/OT infrastructure (networks, servers, endpoints, and OT connectivity) — including architecture/segmentation best practices, secure access, and timely troubleshooting/restoration of service. Who You Are (Basic Qualifications) • Experience leading and developing technical teams in a manufacturing environment (coaching, performance management, and capability building). • Ability to build strong partnerships across operations, maintenance, engineering, and process control; comfortable influencing without authority. • Experience with network infrastructure technologies, including switching, routing, and wireless. • Knowledge of virtualization (e.g., VMware), server/host concepts, network monitoring and analysis tools, and cybersecurity practices. • Proven track record leading and delivering IT projects with measurable outcomes (scope, schedule, cost, adoption, and sustainment). • Demonstrated ability to create and present clear technical documentation and updates to mill and corporate leadership. What Will Put You Ahead • Experience securing and segmenting plant-floor OT environments (e.g., industrial network zoning/segmentation, remote access, and controls/OT cybersecurity concepts such as ISA/IEC 62443). • Experience with Industrial Control Systems (ICS) or manufacturing software such as OSI PI Historian, Kepware, FactoryTalk, Experion, DeltaV, Foxboro, or other similar platforms. • Experience with IT service management practices and tools (e.g., ITIL, ServiceNow), including KPI/SLA reporting and continuous improvement. • Ability to communicate complex technical concepts to operational and business partners and leaders. • Experience driving change in a 24/7 manufacturing environment (standardization, adoption, and sustainment). Why Brewton Brewton offers affordable Gulf Coast living — a cost of living roughly 37% below the national average and a median home value well under half the national median — so your compensation goes further here. You're also just about an hour's drive from Pensacola Beach, making the mill an easy commute from one of the Gulf Coast's most popular coastal cities. Candidates who prefer a larger metro can live in Pensacola and commute in, enjoying: • White-sand Gulf beaches and a lively waterfront and downtown scene • An international airport, major healthcare systems, universities, and abundant shopping and dining Whether you choose small-town affordability in Brewton or coastal-city amenities in Pensacola, you get a short commute and a high quality of life on the Gulf Coast. At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here. Who We Are At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company. Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter. Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results. Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. (For Illinois E-Verify information click here, aquí, or tu).

Lead operations and customer success efforts to ensure service quality and team accountability in a remote environment. | Requires 3-5 years leadership experience, strong communication skills, and ability to manage remote teams with operational expertise. | Operations Manager - Customer Success and Strategic Support (Pupil Transportation) Location - Remote Starting Salary $67,500-70,500 Per Year What's in it for you (benefits will vary if not hired for full-time permanent): • Health insurance • PTO (120 hours accrued per year starting) • 13 Paid company-wide Holidays • Please note that you may occasionally be required to work on some of the standard paid holidays (e.g. Labor Day or MLK Day) if we have routes running, but you will be compensated by being able to take a day off of your choosing at a later time • 401k plan • An annual $250 stipend to support any home office needs • Competitive salary, commensurate with experience • Work in an inclusive, caring and values driven environment • Make a critical difference for children, families and educators Weekly Hours: 40-55 Hours/Week General Shift Hours: Preferred standard schedule is approximately 9:00am-5:30pm Central Time to support Eastern, Central, and Western US time zones. However, specific hours will shift depending on business and coverage needs and could be an 8-9 hour shift anywhere from 6:00am Eastern Standard Time to 6:00pm Pacific Standard Time We are seeking an Operations Manager - Customer Success & Support who will provide high-level leadership across our operations department. This person will join a high-growth, high-volume, fast-paced business and play a critical role in helping us to ensure exceptional daily service for hundreds of children and school districts, as well as a fulfilling and sustainable employment experience for drivers and supporting staff. This role carries responsibility for ensuring results in routing, dispatch, and customer success where assigned. The Customer Success & Support Manager may be assigned to a geography, project, or function depending on business needs; for example, covering a region during an absence, strengthening routing performance within a particular geography, or leading escalations and follow-through with districts. This is a hands-on leadership role requiring operational expertise, customer-facing strength, and flexibility to step into high-need areas. This role requires a strong leader who thrives in ambiguity, communicates clearly, and can quickly earn trust with staff, drivers, and district partners. We are seeking a core values-aligned, goal-driven, and enthusiastic operations manager who is comfortable in a remote small business environment. This person should be a proven manager and team leader, have a high standard of excellence, strong analytical thinking, exceptional written and verbal communication skills, and a deep connection to our mission of providing access to opportunity for all students. This position reports to the Director of Operations, and you will collaborate regularly with other managers, and the operations team as a whole. This role does not currently include direct reports but provides leadership, direction, and accountability across multiple teams. Who you are: • A strong leader who is confident in giving direction and setting expectations, even without direct reports • Flexible and adaptable, thrives in environments where priorities shift daily • Customer-focused, with strong relationship-building skills and the ability to restore confidence following service issues • Ambitious and eager to grow within the company, open to taking on increasing levels of responsibility • Calm under pressure, detail-oriented, and driven to deliver results and exceed metrics • Calm but urgent problem-solver; sees solutions where others see problems • Strong attention to detail and impeccable follow through • Tech-savvy and comfortable with navigating multiple online platforms • Energetic, enthusiastic, connector who forms relationships and earns genuine trust quickly, even when working with a diverse, distributed team and customers • Role model the company core values and hold others accountable for doing the same; builds community across functional teams and roles • Able to exhibit our company competencies at the manager level (review by clicking here) • Travel required annually at a minimum, may be more to train new staff members or attend meetings with key district partners What you'll do: • Work closely with the Director of Operations to analyze data across the department and develop a weekly action plan to achieve ambitious goals, including fulfillment rate, on time arrivals, district and driver satisfaction, and more • Step into regions as needed to provide manager-level leadership when a manager is out, the workload is high, or extra support is required • Provide direction, feedback, and accountability to assistants, coordinators, and specialists to ensure goals are met and customers are satisfied • Lead escalations during on-call shifts with districts, guardians, or drivers, ensuring concerns are addressed promptly and relationships remain strong • Support routing and change requests when needed, ensuring new and existing student rides are implemented smoothly • Collaborate with other managers and the Director of Operations on strategic initiatives and process improvements • Support recruitment, screening, onboarding, and training of new Operations team members ranging from administrative assistants to managers • Model calm, solutions-oriented leadership and coach staff through conflict resolution • Serve as a member of Operations Leadership Team, including contributing to department-wide strategic plans and decision making, including critical budget and forecasting decisions/strategy Required Qualifications • At least 5 years of relevant experience; at least 3-5 years of leadership or management experience (ops, logistics, etc) • Bachelor's Degree or higher in a relevant field • Strong written and verbal communication skills. • Proficiency with online platforms, data tracking, and remote team tools. • Demonstrated ability to provide feedback and coaching across levels. • Have a working computer with a camera and microphone • Have a reliable internet connection • Exhibits all competencies up to Manager (Application) level on Core Competencies • Ability to travel up to 30% of the time Preferred qualifications: • Master's Degree in a relevant field • Strong knowledge of pupil transportation industry processes and regulations • High level routing and dispatching experience • Experience in customer service or account management • 2+ year of full-time remote work experience (remote experience related to COVID or hybrid do not meet this criteria ) Start date: Negotiable within 2 weeks of offer About Us: At BuckledIn, we eliminate transportation as a barrier to children's success. We do this by mobilizing outstanding adults who want to have a positive impact on children. Our drivers transport many school-age students experiencing homelessness, living in foster care, living with mental or emotional special needs, or other circumstances that make traditional yellow school buses a poor transportation option. That's where we come in. We match each student with a part-time driver who takes that student to and from school every day. Many of our drivers are current or former teachers, nurses, nannies, babysitters, personal caregivers, nursing home aides, social workers, parents, and grandparents who are eager to be a positive influence in their student's lives. Our values: • Excellence Everywhere - We don't settle-we set the standard. From safety to service, we exceed expectations to protect and support students at every turn. • Driven to Learn - Curious, open-minded, and always improving. We embrace feedback, seek new ideas, and grow so we can serve better every day. • Trust is Everything - We earn trust through consistency, respect, and follow-through. Our words and actions align, every time.

Drive technical strategy and execution across sales lifecycle for networking solutions. | 7-10+ years in systems or pre-sales engineering with strong networking expertise and consultative skills. | The SLED Systems Engineer (SE) is a key member of the sales organization, responsible for driving technical strategy and execution across the sales lifecycle. This role partners closely with Account Executives, partners, and customers to design, demonstrate, and position Extreme Networks solutions that address complex business and technical requirements. The ideal candidate combines strong technical expertise with consultative selling skills and the ability to influence customer decisions in competitive environments. Key Responsibilities • Partner with Account Executives to develop and execute account strategies and technical sales plans • Design and architect secure, scalable networking solutions aligned to customer business requirements • Deliver technical presentations, product demonstrations, and Proof of Concepts (POCs) • Provide consultative guidance across networking domains including wired, wireless, security, and cloud-managed solutions • Support evaluations, solution validation, and competitive differentiation during the sales cycle • Develop technical proposals, RFP responses, and solution documentation • Act as a trusted technical advisor to customers, partners, and internal stakeholders • Deliver customer and partner enablement through training, workshops, and technical briefings • Collaborate with product management and engineering to provide field feedback and influence direction • Support post-sales escalations as needed to ensure customer success Qualifications • 7–10+ years of experience in systems engineering, pre-sales engineering, or related technical roles • Strong expertise in networking technologies including switching, routing, wireless, and security • Proven ability to translate business requirements into technical solutions and architectures • Experience delivering customer-facing presentations, demos, and technical workshops • Strong troubleshooting and problem-solving skills in complex network environments • Ability to manage multiple priorities and complex customer engagements • Excellent communication, presentation, and interpersonal skills • Self-motivated with the ability to work independently and as part of a team Preferred Experience • Experience with cloud-managed networking platforms • Background in high-density wireless design and optimization • Exposure to automation, scripting, or API-driven networking • Industry certifications (e.g., CCNP, CWNP, or equivalent) • Bachelor’s degree in Engineering, Computer Science, or related field, or equivalent experience Success Profile • Customer-first, consultative approach to selling • Strong ability to influence both technical and business stakeholders • Ownership mindset with a focus on achieving technical wins • Collaborative team player aligned to sales and technical organizations • Continuous learner who adapts to evolving technologies Travel Travel required for customer engagements, workshops, and POCs - up to 50% Compensation: This role has a market-competitive salary with an anticipated base compensation range of 170,000 to 190,000 USD. The posted range reflects the amount Extreme Networks reasonably and in good faith expects to pay for this role upon hire. This range is set using objective, gender-neutral criteria based on skills, experience, responsibility, and working conditions. Actual compensation offered will depend on the selected candidate's experience, qualifications, skills, and work location. This role is also eligible for commission on a 70/30 split, and the full benefits package described below. Benefits and Total Rewards: Extreme Networks offers a comprehensive benefits package. Specific benefits vary by country and may include: • Medical, dental, and vision insurance • Flexible work schedules and work-from-home opportunities where role permits • Paid time off, including open time off in eligible markets and statutory leave in all markets • Paid holidays in accordance with local practice • Retirement savings programs, including 401(k) matching in the United States • Employee Stock Purchase Program, where eligible • Adoption assistance and fertility treatment support, where eligible • Flexible spending accounts, where eligible • Employee assistance program • Tuition reimbursement, where eligible • Life and disability insurance Benefits eligibility is based on country of employment, role, and employment status. Complete benefits details will be provided during the interview process and in the formal offer of employment. Equal Employment Opportunity Extreme Networks, Inc. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. We are committed to taking affirmative action to employ and advance in employment qualified protected veterans, including disabled veterans, recently separated veterans, active-duty wartime or campaign badge veterans, and Armed Forces service medal veterans. Extreme Networks also strives to prevent other, subtler forms of inappropriate behavior (for example, stereotyping) from ever gaining a foothold in our organization. Whether blatant or hidden, barriers to success have no place at Extreme Networks. We encourage people from underrepresented groups to apply. Fair chance and background checks Extreme Networks will consider qualified applicants with criminal histories in a manner consistent with the California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Los Angeles County Fair Chance Ordinance for Employers, Philadelphia Fair Criminal Record Screening Standards Ordinance, Illinois Human Rights Act, Cook County Human Rights Ordinance, Seattle Fair Chance Employment Ordinance, and the San Francisco Fair Chance Ordinance. An applicant's conviction history will not be considered until after a conditional offer of employment has been made. Following any individualized assessment, applicants will be provided with the opportunity to respond before any adverse action is taken. Extreme Networks does not seek salary history information from applicants and will not rely on salary history in determining whether to offer employment or in setting compensation. Reasonable accommodation Extreme Networks is committed to providing reasonable accommodations to qualified applicants with disabilities throughout the application, interview, and hiring process. If you require a reasonable accommodation to participate in the application or interview process, please contact [insert contact email and phone]. All requests will be handled confidentially. Use of artificial intelligence in hiring Extreme Networks may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are made by humans. Applicants have the right to request human review of any automated decision affecting their candidacy and to request information about how their personal data is processed. To exercise these rights, please contact [insert contact email]. Data privacy Personal data provided during the application process will be processed in accordance with Extreme Networks' Candidate Privacy Notice, which is available at https://www.extremenetworks.com/about-extreme-networks/company/legal/privacy-and-cookies-policy. For applicants in the European Economic Area, United Kingdom, and other jurisdictions with comparable data protection laws, the Candidate Privacy Notice describes your rights regarding your personal data. About Extreme Networks Extreme Networks, Inc. (NASDAQ: EXTR) creates effortless networking experiences that enable people and organizations to advance. We push the boundaries of technology by leveraging machine learning, artificial intelligence, analytics, and automation. Learn more at www.extremenetworks.com, or follow us on LinkedIn, X, and Facebook.

Develop and deliver frontend and backend features for mobile and web apps, collaborate with cross-functional teams, and support operational reliability. | 1.5+ years software engineering experience, proficiency with React or Vue, mobile app development experience, API design skills, strong communication, and a bachelor's degree or equivalent. | Affirm is reinventing credit to make it more honest and friendly, giving consumers the flexibility to buy now and pay later without any hidden fees or compounding interest. The Marketplace and App Experience domain is the main pillar of our core consumer strategy, driving the user journey across all of our frontend surfaces: Mobile and Web. The teams span across multiple products and areas to engage and provide value to our customers, starting with the Home hub in the app or website, which expands into the various product offers and journeys a user can embark on with Affirm. This role will be at the forefront of our front-end facing cross-team projects, working closely with other teams and engineers across our mobile and web technologies, while also evolving and collaborating with every product experience team at Affirm. What You'll Do • With the support of your team’s tech lead and manager, you will break down larger projects into individual tasks, deliver them in multiple phases, and collaborate with others to ensure timely delivery of your work. • You will support your peers and stakeholders in the product development lifecycle by collaborating with product management, design & analytics by participating in ideation, articulating technical constraints, and partnering on decisions that properly consider risks and trade-offs. • You will support the operations and availability of your team’s artifacts by creating and monitoring metrics, escalating when needed, and supporting “keep the lights on” & on-call efforts. • You will contribute to a sense of community on your team by engaging in growth and development activities such as participation in the interview process. What We Look For • You have a total of 1.5+ years of experience as a software engineer. • You have experience shipping web apps using declarative UI frameworks like React or Vue • You have experience shipping mobile apps using native or cross-platform languages like React Native • You have experience designing, developing and launching APIs at scale using languages like Kotlin or Python. • You have mastered taking a simple problem or business scenario into a solution that interacts with multiple software components, and executing on it by writing clear, easily understood, well tested and extensible code. • You are comfortable navigating a large code base, debugging others' code, and providing feedback to other engineers through code reviews. • Your experience demonstrates that you take ownership of your growth, proactively seeking feedback from your team, your manager, and your stakeholders. • You have strong verbal and written communication skills that support effective collaboration with our global engineering team. • This position requires either equivalent practical experience or a Bachelor’s degree in a related field. Base Pay Grade - L Equity Grade - 6 Employees new to Affirm typically come in at the start of the pay range. Affirm focuses on providing a simple and transparent pay structure which is based on a variety of factors, including location, experience and job-related skills. Base pay is part of a total compensation package that may include equity rewards, monthly stipends for health, wellness and tech spending, and benefits (including 100% subsidized medical coverage, dental and vision for you and your dependents.) USA base pay range (CA, WA, NY, NJ, CT) per year: $165,000 - $225,000 USA base pay range (all other U.S. states) per year: $146,000 - $206,000 Affirm is proud to be a remote-first company! The majority of our roles are remote and you can work almost anywhere within the country of employment. Affirmers in proximal roles have the flexibility to work remotely, but will occasionally be required to work out of their assigned Affirm office. A limited number of roles remain office-based due to the nature of their job responsibilities. Benefits We’re extremely proud to offer competitive benefits that are anchored to our core value of people come first. Some key highlights of our benefits package include: • Health care coverage - Affirm covers all premiums for all levels of coverage for you and your dependents • Flexible Spending Wallets - generous stipends for spending on Technology, Food, various Lifestyle needs, and family forming expenses • Time off - competitive vacation and holiday schedules allowing you to take time off to rest and recharge • ESPP - An employee stock purchase plan enabling you to buy shares of Affirm at a discount We believe It’s On Us to provide an inclusive interview experience for all, including people with disabilities. We are happy to provide reasonable accommodations to candidates in need of individualized support during the hiring process. [For U.S. positions that could be performed in Los Angeles or San Francisco] Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance, Affirm will consider for employment qualified applicants with arrest and conviction records. By clicking "Submit Application," you acknowledge that you have read Affirm's Global Candidate Privacy Notice and hereby freely and unambiguously give informed consent to the collection, processing, use, and storage of your personal information as described therein.

Manage resident relations, lease renewals, and customer service to enhance resident experience and retention. | Requires 2 years customer service experience in fast-paced environments and strong problem-solving and communication skills. | Who We Are AIR Communities owns and operates best-in-class apartment communities in major markets across the country. Our communities are managed by team members who are passionate about providing world class customer service to our residents. Job Description Our Resident Relations Team Members pride themselves on the impeccable customer service and problem-solving techniques they provide to enhance the entire experience of current and future residents. The goals of Resident Relations Specialist will focus on resident retention and experience and manage the entire resident renewal process to maximize the number of renewals at your community. If you are an ambitious, problem-solving customer service and sales professional, who rises to a challenge and takes pride in providing great experience to consistently exceed your goals, we want you on our team! What We Offer AIR offers attractive compensation packages that reward performance including: • Expected base pay rate of $18.00 - $21.00 per hour + Monthly Lease Renewal Commissions. You will be provided a base pay rate that is in line with your skills and experience as they relate to the requirements of the job. • 25% Rent Discount at any AIR community. • Option to live onsite with zero commute or at a nearby AIR community. • Possible Extended Time Off (depending on business need) to enjoy a Winter Break after peak season has ended. • You will keep all your benefits (including your 25% rent discount) during this unpaid break while you refresh and recharge during the holiday season! During your time off the opportunities are endless; take vacations, follow passions, spend time with loved ones, volunteer, or take a seasonal holiday job. Then, come the start of peak season, be ready to return and do it all again! What You Will Do • Respond to and manage resident complaints and/or service issues at the Shared Service Center and may coordinate with appropriate staff to address and resolve resident concerns. • Support residents during the move-out process, which may include notice to vacate and resident transfers. • Manage resident lease renewal process including finalizing renewal leases with the resident via phone and internet. • Monitors resident retention. • Assist residents with any need • Help residents pay their rent online • Complete move-in and move-out inspections • Register cars to park on-site • Register pets for existing residents • Assist with parcel pending (package deliveries) • Enter in service requests for residents • Answer questions regarding service requests • Assisting with Notice to Vacates and gather information for move-outs • Send communication to residents • Coordinate and plan resident functions • Responds to and manages resident complaints and/or service issues • Contact residents about policy violations Qualifications Who You Are • Goal-Driven and Delight in going above and beyond to provide a great customer service experience • Adaptable to Fast Pace and Shifting Priorities • Nimble problem-solver • Collaborative Team Player What You Have • Strong customer service/ Retail/ Hospitality/ Restaurant or Sales background, with ability to consistently meet and exceed sales goals. • 2 years customer service experience in a fast-paced service environment (ie, property management, hospitality, retail, restaurant etc.). • Ability to provide exceptional customer service to address the needs of current and future residents in a friendly and professional manner. • Flexible schedule with availability to work during our office hours (hours may include weekends and will vary based on community and season). • Reliable transportation. • Proficient in reading, writing, and speaking English. Benefits Additional Information • Paid time off including vacation, sick time, and 14 holidays. • Medical, dental, vision, and life insurance options, HSA/FSA plans, short and long-term disability paid by the company. • 25% Rent Discount at any AIR community (a rental application is required, and certain exclusions apply). • 401(k) plan with employer contribution. • Paid parental leave of up to 16 weeks. • Tuition assistance program and up to 100% reimbursement for job-related certifications and licenses. • 15 hours of paid time annually for community service. • Commuter benefits and pet insurance. • Consumer discounts on various products and services. • Opportunities for ongoing professional development, leadership training, and career growth. Application Deadline: The initial deadline for applications is 08/25/2026. Applications submitted after this date may still be considered on a rolling basis until the position/program is filled. We encourage all interested candidates to apply as early as possible. If a final decision has not been made by the initial deadline, subsequent applications will be reviewed as they are received. Candidates extended an offer will be required to undergo pre-employment screening that includes checking references, a four-panel drug screening that excludes marijuana testing, employment verification & criminal background check. AIR values diversity and provides equal employment opportunities to all employees and applicants for employment. AIR prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Lead CRM strategy, governance, operations, and transformation to support customer engagement and sales effectiveness. | 10+ years CRM and sales operations experience with 5+ years leadership; strong skills in CRM platforms, governance, adoption, and change management. | Summary Job Description: The Director, CRM Strategy & Operations is responsible for providing strategic leadership, governance, operational oversight, and continuous improvement for the Marketing & Growth division’s Customer Relationship Management (CRM) platform and associated sales enablement capabilities. This role serves as the product owner and operational leader for CRM strategy, administration, business process enablement, release management, user adoption, platform governance, and ongoing transformation initiatives. The Director is accountable for developing the CRM roadmap, establishing governance standards, overseeing platform enhancements, driving adoption, managing vendor relationships, and ensuring CRM capabilities evolve in alignment with organizational goals and customer engagement strategies. This position partners closely with teams across the enterprise and business leaders across Lines of Business (LOBs) and regional markets to ensure the CRM platform enables efficient customer engagement, sales effectiveness, relationship management, operational visibility, and business growth. Essential Accountabilities • Develops and executes the enterprise CRM vision, strategy, governance framework, and multi-year transformation roadmap to ensure CRM capabilities align with organizational objectives, customer engagement strategies, sales processes, and operational priorities. • Serves as the business owner and strategic advisor for CRM administration, operations, lifecycle management, and continuous improvement, establishing policies, procedures, controls, and standards that ensure platform integrity, reliability, scalability, security, and compliance. • Leads CRM modernization and transformation initiatives that improve user experience, customer intelligence, workflow efficiency, operational effectiveness, sales productivity, and measurable business value. • Partners with teams across the enterprise and business leaders to optimize customer-facing processes, standardize relationship management practices, and align business requirements with CRM capabilities. • Ensures CRM workflows effectively support lead management, opportunity management, account and contact management, customer engagement, pipeline visibility, forecasting, relationship management, and other critical business processes while promoting organizational consistency and adoption. • Develops and manages CRM roadmaps, enhancement portfolios, backlogs, release schedules, and investment priorities, ensuring platform enhancements and technology investments deliver strategic and operational value. • Oversees enhancement planning, requirements evaluation, prioritization, development, testing, deployment, upgrades, change management, and technical debt management, ensuring solutions are thoroughly tested, documented, and successfully adopted. • Establishes and maintains governance and operating standards for testing environments, sandbox administration, user acceptance testing, functional testing, regression testing, release validation, deployment readiness reviews, and quality assurance processes. • Develops and implements strategies that drive CRM adoption, utilization, user satisfaction, and organizational effectiveness through training programs, documentation, communications, enablement resources, and change management initiatives. • Monitors platform performance, utilization, adoption, service delivery, user engagement, operational effectiveness, release outcomes, and value realization metrics, identifying opportunities for continuous improvement. • Establishes CRM support models and operational service frameworks, overseeing user support, incident management, issue resolution, escalation processes, troubleshooting activities, and service-level performance. • Leads relationships with CRM vendors, implementation partners, consultants, and service providers, managing vendor performance, contract obligations, investment planning, implementations, upgrades, and innovation opportunities. • Partners with Data Governance, Analytics, Information Technology, and business partners to maintain CRM data quality, data integrity, customer data management standards, account hierarchy management, access controls, business rules, and system governance practices. • Ensures CRM operations comply with enterprise architecture standards, information security requirements, privacy regulations, data governance policies, audit requirements, and organizational governance expectations. • Builds, leads, and develops a high-performing team by establishing objectives, performance expectations, governance practices, operating procedures, staffing strategies, and professional development opportunities while fostering a culture of accountability, collaboration, innovation, customer focus, and operational excellence. • Confidentially manage sensitive information, maintain compliance with corporate policies and regulatory requirements, uphold organizational values and privacy standards, and perform other duties as assigned. • Consistently demonstrates high standards of integrity by supporting the Lifetime Healthcare Companies’ mission and values, adhering to the Corporate Code of Conduct, and leading to the Lifetime Way values and beliefs. • Maintains high regard for member privacy in accordance with the corporate privacy policies and procedures. • Maintains knowledge of all relevant legislative and regulatory mandates and ensures that all activities are compliant with these requirements. • Conducts periodic staff meetings to include timely distribution and education related to departmental and Ethics/Compliance information. • Regular and reliable attendance is expected and required. • Performs other functions as assigned by management. Minimum Qualifications • Bachelor's degree in Business Administration, Information Technology, Marketing, Customer Experience, Analytics, Operations Management, or related field. Master's degree preferred. A combination of education and experience may be considered. • Ten (10) or more years of progressive experience in CRM administration, CRM operations, sales operations, customer engagement technologies, business systems management, or related disciplines. • Healthcare or other highly regulated industry experience preferred. • Five (5) or more years of leadership experience managing teams, enterprise platforms, business applications, or transformation initiatives. • Demonstrated experience leading CRM platform strategy, administration, governance, enhancement management, and adoption programs. • Experience with one or more enterprise CRM platforms, including Salesforce, Microsoft Dynamics 365, SAP CRM, Oracle CX, or similar enterprise CRM solutions. • Experience supporting sales process optimization, customer engagement workflows, business process transformation, and user enablement initiatives. • Strong understanding of: • CRM governance • Platform administration • User adoption • Release management • Business process design • Change management • Data governance • Vendor management • Experience managing platform roadmaps, enhancement portfolios, testing programs, and deployment processes. • Strong leadership, communication, relationship-building, facilitation, and organizational change management skills. Physical Requirements • Ability to work prolonged periods sitting and/or standing at a workstation and working on a computer. • Ability to travel across the Health Plan service region for meetings and/or trainings as needed. In support of the Americans with Disabilities Act, this job description lists only those responsibilities and qualifications deemed essential to the position. Equal Opportunity Employer Compensation Range(s) Minimum: $137,857 - Maximum: $248,143 The salary range indicated in this posting represents the minimum and maximum of the salary range for this position. Actual salary will vary depending on factors including, but not limited to, budget available, prior experience, knowledge, skill and education as they relate to the position’s minimum qualifications, in addition to internal equity. The posted salary range reflects just one component of our total rewards package. Other components of the total rewards package may include participation in group health and/or dental insurance, retirement plan, wellness program, paid time away from work, and paid holidays. Please note: There may be opportunity for remote work within all jobs posted by the Excellus Talent Acquisition team. This decision is made on a case-by-case basis. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Lead CX strategy and research activities to deliver actionable insights and innovative digital solutions across client portfolios. | Requires 3-5+ years of CX, UX, or product strategy experience with expertise in human-centered research methodologies and strong storytelling skills. | We are looking for someone with a customer experience strategy, research, and ideation skillset that has experience designing and delivering complex service design solutions across multiple customer and business touchpoints. The Opportunity. As our next CX Strategist, you will build and lead CX strategy across a portfolio of clients with increased complexity and strategic demand–serving as the CX Strategy subject matter expert across a spectrum of mid- to large-scale projects, with minimal oversight. You will drive project implementation and lead advanced CX strategy, working across disciplines to bring highly polished, innovative, and transformative digital solutions to life. Although you will not directly manage people, you will regularly drive team camaraderie, bringing empathy to create safe spaces for taking risks and healthy debate. Core Responsibilities. Build trust in clients by supporting their business goals with CX strategy recommendations. Design and conduct CX research activities, including planning, recruiting, interviewing, and synthesis, to deliver actionable insights. Design and facilitate collaborative ideation, evaluation, and participatory design sessions and workshops with client stakeholders and One North team members. Shape strategic visions/narratives to meet to clients’ needs. Craft well-designed artifacts to communicate findings and recommendations. Support design recommendations with qualitative and quantitative data. Develop concepts and illustrative scenarios to help clients to envision future-state interactions and build support for implementation. Create roadmaps to guide long-term innovation and transformation programs. Bring a strong point-of-view and leadership to One North’s CX strategy and human-centered design processes for clients and cross-functional teams. Collaborate closely with UX, Design, Brand, Content, Data and Technology experts to bring solutions to life. Contribute to the Strategy discipline through process improvement, thought leadership, education, and community participation. Power Skills. Business Insight: Applies knowledge of business and marketplace to advance org goals. Action-Oriented: Takes on new opportunities/challenges with urgency, energy, and enthusiasm. Manages Ambiguity: Operates effectively, even when things are not certain, or clear. Cultivates Innovation: Creates new and better ways for the organization to be successful. Collaborates: Builds partnerships and works collaboratively to meet shared objectives. Adaptability: Adapts approach in real-time to meet shifting demands of different situations. Required Experience. Additional Skills & Qualifications You bring 3-5+ years of CX, UX, or Product strategy experience in an agency or consultancy. You have expertise in human-centered research methodologies and techniques, such as contextual observations, in-depth interviews, design workshops, intercepts, surveys, etc. You have experience designing and leading ideation, collaboration, or design exercises and workshops grounded in design thinking or human-centered design principles. You have experience developing key CX/design strategy artifacts such as vision statements/narratives, personas, journey/experience maps, service blueprints, roadmaps, etc. You have experience communicating and visualizing complex and abstract ideas and concepts. You have experience integrating quantitative insights into deliverables to strengthen recommendations. You have excellent storytelling and presentation skills. You stay organized, managing responsibilities and meeting deadlines across a variety of projects. Job Type & Location This is a Contract position based out of Remote, OR. Pay And Benefits The pay range for this position is $80.00 - $85.00/hr. Individual compensation offered for this position within this range will depend on many factors, including qualifications, skills, relevant experience, job knowledge, geographic location, internal equity, and other pertinent job-related factors. Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following: • Medical, dental & vision • Critical Illness, Accident, and Hospital • 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available • Life Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term disability • Health Spending Account (HSA) • Transportation benefits • Employee Assistance Program • Time Off/Leave (PTO, Vacation or Sick Leave) Workplace Type This is a fully remote position. Application Deadline This position is anticipated to close on Aug 25, 2026. About TEKsystems We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About TEKsystems And TEKsystems Global Services We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We’re a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We’re building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com. The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. San Francisco Fair Chance Ordinance: Pursuant to the San Francisco Fair Chance Ordinance, for all positions located in the city and county of San Francisco, we will consider for employment qualified applicants with arrest and conviction records. Massachusetts Lie Detector: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Use of Artificial Intelligence (AI): We may use Artificial Intelligence (AI) to support parts of our hiring process, including sourcing, screening, and evaluating candidates. AI helps assess applications and qualifications, but final decisions are made by our hiring team. By applying, you acknowledge and agree that your application may be reviewed using AI tools.

Lead market intelligence and strategy initiatives to drive growth and competitive advantage in data center sector. | Requires 5-8 years in strategy or market intelligence with strong analytical, communication, and cross-functional leadership skills. | About Prime Data Centers Prime Data Centers develops, acquires, and operates data centers for some of the world's largest enterprises. A private firm owned by a group controlling $6 billion in assets, with a 15-year tenure in technology and real estate development, Prime provides customers with ownership options and dynamic leasing models, defining a true corporate partnership. About The Role Prime Data Centers is seeking a highly analytical and commercially minded Market Intelligence & Strategy Analyst to establish and lead the company's commercial intelligence function. This strategic role sits at the intersection of customer requirements, competitive dynamics, capital deployment, and market trends, transforming complex market data into actionable insights that drive growth, investment decisions, and competitive advantage. The ideal candidate is a structured thinker and proactive problem solver with the ability to synthesize large volumes of information, develop scalable intelligence frameworks, and influence decision-making across executive leadership, Sales, Development, and the Investment & Capital Markets organization. This individual will play a critical role in helping Prime anticipate market shifts, align development priorities with customer demand, and optimize capital allocation strategies. What You'll Do • Market Intelligence & Customer Insights • Develop and manage Prime's market intelligence program, creating scalable processes for capturing, organizing, and analyzing customer requirements across hyperscale and enterprise accounts. • Establish structured frameworks to track evolving customer technical specifications, capacity requirements, power demands, site selection criteria, procurement cycles, and decision timelines. • Partner with Sales and Account Management teams to translate account-level intelligence into actionable portfolio-wide insights that inform product development, campus planning, and market expansion strategies. • Lead Voice of Customer (VoC) initiatives, including customer interviews, win/loss analyses, RFP debriefs, and stakeholder feedback programs. • Identify emerging customer needs and market opportunities to support strategic growth initiatives. Competitive Intelligence • Build and maintain a comprehensive competitive intelligence platform covering major colocation providers, hyperscale developers, cloud infrastructure operators, and emerging market participants. • Monitor competitor activities, including capacity announcements, pricing trends, power procurement strategies, land acquisitions, fiber deployments, product offerings, and capital market activity. • Deliver regular competitive briefings and strategic assessments to executive leadership, commercial teams, and the Investment & Capital Markets group. • Evaluate competitive positioning and identify market gaps, differentiation opportunities, and strategic risks. Market Research & Strategic Analysis • Monitor and analyze key industry trends impacting the data center sector, including AI infrastructure growth, cloud adoption, power availability, sustainability initiatives, regulatory developments, and capital market conditions. • Develop market sizing models, supply-demand analyses, absorption forecasts, and long-term demand projections across target geographies. • Support development pipeline prioritization through market attractiveness assessments and strategic opportunity evaluations. • Produce quarterly market outlook reports and executive-level analyses for senior leadership, including the CEO, CFO, and Investment & Capital Markets team. • Contribute market insights to investor presentations, board materials, strategic planning sessions, and external partner discussions. Investment & Capital Markets Partnership • Collaborate closely with the Investment & Capital Markets team to incorporate market intelligence into underwriting assumptions, investment theses, portfolio strategy, and capital deployment decisions. • Support investment evaluations through market research, demand forecasting, competitive assessments, and strategic scenario analysis. • Assist in developing data-driven recommendations that enhance portfolio performance and long-term enterprise value creation. Cross-Functional Leadership • Partner with Sales, Account Management, Development, Finance, Technical Operations, and Executive Leadership to ensure intelligence is consistently captured, shared, and leveraged across the organization. • Establish governance and reporting processes that improve visibility into customer demand, market dynamics, and competitive activity. • Align customer requirements with Prime's product roadmap, campus development strategy, and operational capabilities. Qualifications Experience & Background • Bachelor's degree in Business, Finance, Economics, Real Estate, Engineering, or a related field; MBA or advanced degree preferred. • 5–8 years of experience in strategy, market intelligence, corporate development, investment analysis, consulting, or a related analytical discipline. • Experience within the data center, digital infrastructure, real estate, telecommunications, energy, or technology sectors strongly preferred. • Demonstrated success designing and implementing intelligence programs, research frameworks, or strategic planning processes from inception through execution. • Experience engaging with hyperscalers, cloud providers, enterprise customers, or large-scale infrastructure stakeholders is highly desirable. • Exposure to investment underwriting, capital markets, financial modeling, or portfolio strategy is preferred. Skills & Competencies • Exceptional analytical, critical thinking, and problem-solving capabilities. • Proven ability to synthesize large, complex datasets into concise, actionable strategic recommendations. • Strong executive communication and presentation skills with the ability to influence senior leadership and external stakeholders. • Advanced proficiency in Microsoft Excel, financial modeling, and data analysis techniques. • Experience with business intelligence and visualization tools such as Tableau, Power BI, or similar platforms is preferred. • Strong project management and organizational skills with the ability to manage multiple priorities simultaneously. • Process-oriented mindset focused on building scalable systems, frameworks, and reporting structures. • High degree of intellectual curiosity, business acumen, and comfort operating in dynamic, fast-paced environments. • Ability to work independently while effectively collaborating across diverse teams and functions. Benefits • Competitive salary range of $120-155k, dependent upon a candidate's relevant experience and interview, with a significant performance bonus and a capital project bonus program • Dollar-for-dollar 401k employer match that is fully vested after 90-days of employment • 100% employee premiums paid by employer for medical, dental, vision, life insurance, and disability • Over 4-weeks of Paid Time Off + Sick time Applications will be accepted on an ongoing basis. Prime is an Equal Opportunity Employer. All applicants are considered for employment without attention to race, color, age, religion, sex (including pregnancy, childbirth or related medical conditions), sexual orientation, gender identity or expression, genetic information, ancestry, national origin, citizenship, protected veteran or military status, disability status, or any other classification protected by federal, state, or local laws and ordinances.

Lead and develop site IT team to support manufacturing operations and IT/OT infrastructure. | Experience leading technical teams in manufacturing IT environments with strong networking, virtualization, and ITIL knowledge. | Your Job Georgia-Pacific is seeking a Site IT Technology Leader for our Brewton, AL containerboard manufacturing facility. In this role, you are the site IT leader and accountable partner to mill leadership — aligning people, priorities, and technology to safely enable reliable operations and manufacturing transformation. We are targeting experienced OT/IT professionals who thrive at the intersection of information technology, process control, and plant operations. This is a hands-on leadership role that requires strong people leadership, clear communication, and the ability to build trust across IT, OT/process control, engineering, and operations. You will coach and develop a site IT support team, strengthen daily execution and service delivery, and ensure solutions are implemented in alignment with corporate infrastructure standards. Compensation & Benefits • Highly competitive compensation based on experience. • Relocation assistance for the right candidate — national candidates encouraged to apply. • Comprehensive benefits: medical/dental/vision, 401(k) with company match, and paid time off. • Total compensation package includes sign-on incentives and relocation assistance. What You Will Do • Lead, coach, and develop the site IT team — setting clear expectations, building capability, and creating a culture of ownership, learning, and strong customer partnerships. • Build strong partnerships with process control, engineering, and corporate IT capabilities; connect the right resources to solve problems quickly and sustainably. • Own and execute the site technical roadmap in partnership with mill leadership to improve reliability, enable manufacturing transformation, and deliver continuous improvement. • Run ITIL-aligned operations (incident, problem, change), including clear stakeholder communications, root-cause follow-up, and end-to-end escalation ownership for production-impacting events. • Track and improve service performance using a ticketing tool (e.g., ServiceNow or equivalent) and KPIs/SLAs (backlog, repeat incidents, MTTR) with a regular operating cadence. • Lead site-based IT projects end-to-end — partnering with stakeholders from scope through implementation, training, and sustainment. • Adhere to cybersecurity standards and process-control security requirements; champion secure-by-design practices across the site. • Support and improve site IT/OT infrastructure (networks, servers, endpoints, and OT connectivity) — including architecture/segmentation best practices, secure access, and timely troubleshooting/restoration of service. Who You Are (Basic Qualifications) • Experience leading and developing technical teams in a manufacturing environment (coaching, performance management, and capability building). • Ability to build strong partnerships across operations, maintenance, engineering, and process control; comfortable influencing without authority. • Experience with network infrastructure technologies, including switching, routing, and wireless. • Knowledge of virtualization (e.g., VMware), server/host concepts, network monitoring and analysis tools, and cybersecurity practices. • Proven track record leading and delivering IT projects with measurable outcomes (scope, schedule, cost, adoption, and sustainment). • Demonstrated ability to create and present clear technical documentation and updates to mill and corporate leadership. What Will Put You Ahead • Experience securing and segmenting plant-floor OT environments (e.g., industrial network zoning/segmentation, remote access, and controls/OT cybersecurity concepts such as ISA/IEC 62443). • Experience with Industrial Control Systems (ICS) or manufacturing software such as OSI PI Historian, Kepware, FactoryTalk, Experion, DeltaV, Foxboro, or other similar platforms. • Experience with IT service management practices and tools (e.g., ITIL, ServiceNow), including KPI/SLA reporting and continuous improvement. • Ability to communicate complex technical concepts to operational and business partners and leaders. • Experience driving change in a 24/7 manufacturing environment (standardization, adoption, and sustainment). Why Brewton Brewton offers affordable Gulf Coast living — a cost of living roughly 37% below the national average and a median home value well under half the national median — so your compensation goes further here. You're also just about an hour's drive from Pensacola Beach, making the mill an easy commute from one of the Gulf Coast's most popular coastal cities. Candidates who prefer a larger metro can live in Pensacola and commute in, enjoying: • White-sand Gulf beaches and a lively waterfront and downtown scene • An international airport, major healthcare systems, universities, and abundant shopping and dining Whether you choose small-town affordability in Brewton or coastal-city amenities in Pensacola, you get a short commute and a high quality of life on the Gulf Coast. At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate's knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy. Hiring Philosophy All Koch companies value diversity of thought, perspectives, aptitudes, experiences, and backgrounds. We are Military Ready and Second Chance employers. Learn more about our hiring philosophy here. Who We Are At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company. Our Benefits Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength - focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes - medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter. Additionally, everyone has individual work and personal needs. We seek to enable the best work environment that helps you and the business work together to produce superior results. Equal Opportunities Equal Opportunity Employer, including disability and protected veteran status. Except where prohibited by state law, some offers of employment are conditioned upon successfully passing a drug test. This employer uses E-Verify. Please click here for additional information. 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Design scalable, secure, business-aligned technology solutions and collaborate with cross-functional teams. | Requires deep expertise in Microsoft Hyper-V, automation tools like Ansible and Python, virtualization architecture, and strong stakeholder management skills. | Date: Jul 25, 2026 Location: Morrisville, NC, US, 27560 Functional Area: Remote Syntax is a leading Managed Cloud Provider for Mission Critical Enterprise Applications and has been providing comprehensive technology solutions to businesses of all sizes since 1972. Syntax has undisputed strength to implement and manage ERP deployments (Oracle, SAP) in a secure and resilient private, public or hybrid cloud. With strong technical and functional consulting services, and world-class monitoring and automation, Syntax serves some of North America’s largest corporations across a diverse range of industries. Syntax has offices worldwide, and partners with Oracle, SAP, AWS, Microsoft, IBM and other global technology leaders. We are seeking a Senior Solution Architect to join our Global Architecture team. This role is responsible for designing scalable, secure, and business-aligned technology solutions that support strategic initiatives across the global organization. The Senior Solution Architect will work closely with business stakeholders, delivery teams, infrastructure teams, security, and application owners. This position is ideal for a professional who combines strong technical depth with architectural thinking, stakeholder management, and the ability to guide delivery teams. Role Details • Title: Senior Solution Architect – Microsoft Hyper‑V, Automation (Ansible, Python, Power Shell) • Location: Open across USA / Mexico / Canada • Team: Global Architecture • Key responsibilities: • solution designs • architecture diagrams • integration patterns • environment considerations • non-functional requirements • technical decision records • enterprise architecture • infrastructure • cloud/platform teams • security • application development • vendors and partners • resilience • performance • supportability • compliance • cost efficiency • Design end-to-end solution architectures for business and technology initiatives • Translate business requirements into scalable, secure, and supportable technical solutions • Produce and maintain key architecture deliverables such as: • Ensure alignment with enterprise architecture standards, security policies, and operational requirements • Collaborate with cross-functional teams including: • Evaluate technologies, platforms and design options and provide clear recommendations • Support project and program teams during planning, estimation, delivery and transition to operations • Identify architecture risks, dependencies, constraints and mitigation plans early in the lifecycle • Contribute to the development of reference architectures, reusable patterns and best practices • Participate in architecture governance, design reviews and solution assurance activities • Help ensure solutions are designed with appropriate consideration for: Target Profile We are looking for a senior‑level architect with deep expertise in: • Microsoft Hyper‑V • Virtualization architecture • automation ( preferably Ansible, Python and PowerShell optional ) • Windows Server / clustering / virtualization / storage / networking The ideal candidate brings strong technical depth in mentioned areas, can define standards and documentation, support modernization initiatives and collaborate effectively across international teams Candidate Background The Ideal Candidate Should Have • 5+ years of experience in IT, with at least 2+ years in a solution architecture, technical architecture, or senior technical design role • Hands‑on Hyper‑V expertise • Practical Ansible experience • Enterprise or managed services background • Strong documentation, communication, and stakeholder management skills • Experience with cloud architecture on platforms such as Azure, AWS, or Google Cloud • Experience with integration patterns, APIs • Relevant certifications in architecture, cloud, or security are an asset • Ability to balance strategic design with practical delivery realities Success Measures Success in this role will be measured by the ability to: • Deliver high-quality solution designs that are clear, actionable and aligned to business goals • Improve design consistency and reduce delivery risk through sound architecture practices • Enable projects to move forward faster by providing practical, well-structured guidance • Strengthen collaboration across engineering, security, and operations • Support the creation of reusable standards and patterns across the Global Architecture function Why Join the Team Joining the Global Architecture team offers the opportunity to shape strategic technology decisions, influence enterprise-wide design standards and work across a broad range of initiatives with meaningful business impact Why Syntax? Become a part of our success story and work in a company with exciting innovation projects that are causing a stir across the industry. We recently launched one of the world's most advanced manufacturing facilities based on SAP S/4HANA Cloud and SAP Digital Manufacturing Cloud for Execution - for Smart Press Shop, a pioneering joint venture between Porsche and forming specialist Schuler. • Competitive, above-average compensation • Global tourist: With us, you can also work from abroad from time to time • Flexible working time models, home office • Attractive benefits, e.g. company pension scheme or various health offers • A modern environment in which the "you" is part of it • Open feedback culture, flat hierarchies and a motivated team • Individual career planning with continuous training and coaching on the job You see a personal challenge in this responsible task? Apply now - and become part of the SYNTAX team! Syntax is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age or veteran status. Nearest Major Market: Raleigh