Steampunk

Serve as a Business Analyst on Agile teams, managing project scope, risks, stakeholder communication, and facilitating team collaboration. | 3+ years experience with Agile methodologies, serving as Business Analyst or Scrum Master, proficiency in JIRA, and relevant certifications preferred. | Overview As a Steampunk Senior Business Analyst, you’ll be asked to serve as the Business Analyst on an Agile software development team. Contributions Contributions Must have experience managing Agile/Information Technology related projects and must be well versed in software development life cycle and project management methodologies Must be able to identify and mitigate risks. Apply different techniques to facilitate meetings and workshops, create a shared understanding with stakeholders, and engage team-members to produce product and portfolio road-maps Define help project scope and schedule while focusing on regular and timely delivery of value; prepare and distribute progress reports; manage risks and issues; correct deviations from plans; and perform delivery planning for assigned projects. Support managing customer expectations for project deliverables, managing stakeholder communications, and help to implement an effective system of project governance. Serves business engagement by making sure team issues are escalated, worked, and resolved Collaborates with stakeholders and product teams to decompose large epics into features and user stories that can be understood and approved by members of the development team. Document Acceptance Criteria in stories in a way that both development team and business stakeholders can understand and agree on the content. Assist in team development while holding teams accountable for their commitments, removing roadblocks to their work; leveraging organizational resources to improve capacity for project work; and mentoring and developing team members. Qualifications Required Authorized to work for any U.S. employer 3+ year experience with Scrum/Kanban Methodologies 3+ Years experience serving as the Product Owner or Scrum Master or Business Analyst Bachelor’s degree in Business Administration, Computer Science, MIS or equivalent combination of education and experience Ability to establish immediate credibility with clients, build consensus, and achieve goals through influence Ability to help teams write user stories/epics, identify dependencies, and design optimal solutions Flexibility to work with teams, individuals, and executives and willingness to help with a wide variety of work products and people Excellent interpersonal/communication skills Experience working in a studio / human centered design approach Proficiency in JIRA Business Analyst certification(s) a plus Salesforce Admin or Salesforce Business Analyst certification Preferred Preferred experience in serving as a Scrum Master. Preferred Federal Civilian Client Experience. About steampunk Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $100,000 to $160,000. The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk’s total compensation package for employees. Learn more about additional Steampunk benefits here. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.

Supports project execution, process analysis, and cross-functional collaboration to improve business operations. | Requires 2+ years of experience, strong organizational skills, ability to analyze and improve processes, and proficiency with MS Office tools. | Overview Steampunk is seeking a Portfolio Business Operations Analyst who is excited with delivering solutions and outcomes. The ideal future Punk will thrive working with all levels of a company’s supporting teams (Finance, Contracts, HR, IT, Security) and our delivery/client focused Project and Program Managers and Directors in order to create efficient and effective business processes. The Punk will operate with latitude in performing duties related to delivery operations, contract management, administrative and logistical tracking, compliance/operational discipline, and resource management. The Punk will also provide value-added input in developing new concepts, techniques, processes, and standards. Contributions Key Responsibilities Executes administrative-level project management on a variety of projects, programs, and initiatives that are typically portfolio-wide or organization-wide. Conducts research, creates and facilitates presentations, and collects and analyzes data to produce reports. Collaborates with program leaders to identify opportunities to streamline processes and develop new procedures that support the business unit/department. Provides excellent customer experience; researches, resolves, identifies and/or clarifies issues for internal/external customers. Uses programs and databases to track responses and identifies issues and recommends process improvements. Assists in planning, organizing, tracking, and implementing projects in support of program leadership. Analyzes current processes and systems; and develops, tests, implements improvement initiatives and documents. Work with a multi-disciplinary team of contracts, finance, operations, human resources, and delivery team members to identify, solve, implement, and assist in the improvement of business processes, procedures, and methods. Qualifications Required Located in Washington DC Metro Area This position is required to be onsite three (3) days per week 2+ years of working experience Strong organizational and analytical skills Self-starter with attention to detail, discretion, ability to anticipate needs and ability to deal effectively at all levels Good judgement, ability to act with a sense of urgency and comfort with ambiguity are required High degree of respect for confidentiality Ability to thrive in a fast-paced environment and work well under pressure Excellent communication skills (both written and verbal) with strong presentation and facilitation skills Strong interpersonal skills, customer-centric attitude, and a desire to foster and support cultural diversity Mindset of continuous improvement as well as flexibility and adaptability Experience in the use of Microsoft Teams, SharePoint, PowerPoint, Excel, and Word is preferred Good prioritization skills, to balance key priorities About steampunk Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $50,000 to $60,000. The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk’s total compensation package for employees. Learn more about additional Steampunk benefits here. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.

Lead and architect data environment migrations, assess ETL jobs and BI tools, address technical inquiries, and support Agile development lifecycle. | 2-4 years data engineering experience with big data tools, relational and NoSQL databases, AWS cloud services, Python, and active DHS CBP Public Trust Clearance. | Overview We are looking for seasoned Data Engineer to work with our team and our clients to develop enterprise grade data platforms, services, and pipelines. We are looking for more than just a "Data Engineer", but a technologist with excellent communication and customer service skills and a passion for data and problem solving. Contributions Lead and architect migration of data environments with performance and reliability. Assess and understand the ETL jobs, workflows, BI tools, and reports Address technical inquiries concerning customization, integration, enterprise architecture and general feature / functionality of data products Experience in crafting database / data warehouse solutions in cloud (Preferably AWS. Alternatively Azure, GCP). Key must have skill sets – Python, AWS Support an Agile software development lifecycle You will contribute to the growth of our Data Exploitation Practice! Qualifications Active DHS CBP Public Trust Clearance or higher; 2-4 years industry experience coding commercial software and a passion for solving complex problems. 2-4 years direct experience in Data Engineering with experience in tools such as: Big data tools: Hadoop, Spark, Kafka, etc. Relational SQL and NoSQL databases, including Postgres and Cassandra. Data pipeline and workflow management tools: Azkaban, Luigi, Airflow, etc. AWS cloud services: EC2, EMR, RDS, Redshift (or Azure equivalents) Data streaming systems: Storm, Spark-Streaming, etc. Search tools: Solr, Lucene, Elasticsearch Object-oriented/object function scripting languages: Python, Java, C++, Scala, etc. Advanced working SQL knowledge and experience working with relational databases, query authoring and optimization (SQL) as well as working familiarity with a variety of databases. Experience with message queuing, stream processing, and highly scalable ‘big data’ data stores. Experience manipulating, processing, and extracting value from large, disconnected datasets. Experience manipulating structured and unstructured data for analysis Experience constructing complex queries to analyze results using databases or in a data processing development environment Experience with data modeling tools and process Experience architecting data systems (transactional and warehouses) Experience aggregating results and/or compiling information for reporting from multiple datasets Experience working in an Agile environment Experience supporting project teams of developers and data scientists who build web-based interfaces, dashboards, reports, and analytics/machine learning models About steampunk Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $125,000 to $160,000. The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk’s total compensation package for employees. Learn more about additional Steampunk benefits here. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.

The Senior Business Analyst will serve as a Business Analyst on an Agile software development team, managing project scope and schedule while ensuring timely delivery of value. They will facilitate meetings, document acceptance criteria, and support team development by removing roadblocks and mentoring team members. | Candidates must have at least 3 years of experience with Scrum/Kanban methodologies and as a Product Owner, Scrum Master, or Business Analyst. A bachelor's degree in a relevant field is required, along with excellent communication skills and proficiency in JIRA. | Overview As a Steampunk Senior Business Analyst, you’ll be asked to serve as the Business Analyst on an Agile software development team. Contributions Contributions Must have experience managing Agile/Information Technology related projects and must be well versed in software development life cycle and project management methodologies Must be able to identify and mitigate risks. Apply different techniques to facilitate meetings and workshops, create a shared understanding with stakeholders, and engage team-members to produce product and portfolio road-maps Define help project scope and schedule while focusing on regular and timely delivery of value; prepare and distribute progress reports; manage risks and issues; correct deviations from plans; and perform delivery planning for assigned projects. Support managing customer expectations for project deliverables, managing stakeholder communications, and help to implement an effective system of project governance. Serves business engagement by making sure team issues are escalated, worked, and resolved Collaborates with stakeholders and product teams to decompose large epics into features and user stories that can be understood and approved by members of the development team. Document Acceptance Criteria in stories in a way that both development team and business stakeholders can understand and agree on the content. Assist in team development while holding teams accountable for their commitments, removing roadblocks to their work; leveraging organizational resources to improve capacity for project work; and mentoring and developing team members. Qualifications Required: Authorized to work for any U.S. employer 3+ year experience with Scrum/Kanban Methodologies 3+ Years experience serving as the Product Owner or Scrum Master or Business Analyst Bachelor’s degree in Business Administration, Computer Science, MIS or equivalent combination of education and experience Ability to establish immediate credibility with clients, build consensus, and achieve goals through influence Ability to help teams write user stories/epics, identify dependencies, and design optimal solutions Flexibility to work with teams, individuals, and executives and willingness to help with a wide variety of work products and people Excellent interpersonal/communication skills Experience working in a studio / human centered design approach Proficiency in JIRA Business Analyst certification(s) a plus Salesforce Admin or Salesforce Business Analyst certification Preferred: Preferred experience in serving as a Scrum Master. Preferred Federal Civilian Client Experience. About steampunk Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $125,000 to $160,000. The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk’s total compensation package for employees. Learn more about additional Steampunk benefits here. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.

Design, develop, test, document, and deploy Salesforce Marketing Cloud solutions and integrations, manage Salesforce administration, and collaborate with stakeholders to deliver enterprise solutions. | Bachelor's degree, 12+ years work experience, 5+ years Salesforce development, Salesforce Marketing Cloud expertise, Salesforce Developer and Marketing Cloud certifications, and ability to obtain government security clearance. | Overview As a Steampunk Salesforce Marketing Cloud Architect, you will work with Technical/Solutions Architects and Business Analysts to translate business requirements into well‐architected solutions that best leverage the Salesforce platform.  Develop, test, document and maintain solutions, integrations, and data migration elements of a Salesforce implementation using Salesforce declarative or programmatic development resources such as triggers, workflows, validations, approvals, Apex classes, Visualforce pages and Lightning components. Execute test plans to ensure quality delivery using test code and unit tests.  Follow coding standards and participate in code reviews during projects to ensure appropriate design patterns are followed. Contributions • * Design, develop, test, document, and deploy high quality business solutions on the SFDC platform based on industry best practices as well as business needs • Manage the process of implementing improvements and new functionality in SFDC application • Deliver support and solutions for break/fix issues • Communicate and collaborate with other technical resources and stakeholders regarding status, technical issues and creative solutions • Perform Salesforce administration (create accounts / profiles, defining fields, updating layouts, reports, dashboards etc.) and development • Ability to support Salesforce.com configuration tasks such as field/page updates, workflows, automated approvals • Handle numerous projects/priorities using proven project management methodologies and sound development practices to ensure the quality delivery of enterprise solutions • Monitor Salesforce.com usage for compliance • Maintain security for Salesforce.com data • Interface with business analysts and technical staff and be responsible for delivering complete work products • Implement App Exchange platforms • Research integration issues and work closely with team members on operations and development staff • Research and development of new Salesforce.com prototypes and applications • Research and keep current on force.com technologies and communicate trends and future needs to leadership • Perform maintenance and troubleshooting of applications • Build client trust and respect, establish client relationships, and develop rapport with client • Participate and engage in all team meetings • Document best practices and operational procedures • Facilitate continuous improvement within the environment Qualifications • Bachelor's degree and 12 years of work experience • 5+ years of experience with Salesforce development • Functional knowledge of Salesforce.com data structure and understanding of how to leverage the tool to meet complex process and reporting requirements • Must have proven knowledge and practical application of Visualforce, APEX programming, Force.com APIs, and Web Services • Eligible to obtain and maintain and government security clearance  • Hands-on experience designing, developing, and deploying solutions in Salesforce Marketing Cloud (Email Studio, Journey Builder, Automation Studio, Mobile Studio). • Proficiency in AMPscript and SSJS for dynamic content, personalization, and automation of campaigns. • Strong knowledge of data integration and management between Marketing Cloud and Salesforce CRM, including SQL queries, Data Extensions, and API integration • Experience with journey orchestration, segmentation strategies, and campaign performance optimization to support marketing automation • Salesforce Marketing Cloud Developer Certification • Salesforce Developer certification(s)  Preferred Skills: • Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in Salesforce.com • Ability to work on multiple tasks and deliver results with aggressive timelines • Able and willing to work independently and in a fast-paced environment with tight deadlines, with minimal supervision • Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences that are in a geographically dispersed environment (conference calls, Teams, face-to-face) • Ability to produce high quality technical documentation and analysis • Take initiative to recommend process improvements and demonstrate creative thinking • Demonstrate self-motivation and the ability to grasp concepts quickly • Demonstrate sharp, analytical, problem solving, and decision-making skills • Knowledge and experience with Agile and DevSecOps methodologies • Salesforce Developer certification is preferred  Preferred Certifications: • Salesforce Certified System Architect • Salesforce Certified Application Architect • Salesforce Certified Platform Developer I • Salesforce Certified App Builder About steampunk Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $175,000 to $220,000. The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk’s total compensation package for employees. Learn more about additional Steampunk benefits here. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.

Lead teams to deliver Salesforce solutions for federal government clients, manage complex projects, ensure compliance, and maintain client relationships. | 14+ years experience with federal government contracting, PMP certification, Salesforce leadership, program management expertise, and ability to obtain federal clearance. | Overview As a Senior Program Manager, you will be the leader, driving delivery in a government client consulting environment. You will be a client manager, coach, mentor, and an accountable program manager with a proven track record of leading deployments of solutions in a federal government contracting Salesforce environment. Steampunk is seeking someone who is a technical, creative, hands-on expert with delivering innovative technology solutions. Ideal candidates will thrive working with clients in a consultative capacity and will have experience managing teams of technical personnel to build Salesforce systems. Contributions Responsibilities will include: leadership of teams for the complete lifecycle of solution development and deployment, from hands-on proposal technical support to prototyping client implementations and complete production deployment This individual will ensure effective end-to-end solution design, to include integration with other technologies and solutions, driving high client satisfaction with the final solutions This role involves managing complex projects and programs, building strong relationships and coordinating with multiple stakeholders, and ensuring compliance with government regulations The individual will serve as the primary liaison between clients, technical teams, and leadership, driving successful outcomes while adhering to contract terms, timelines, and budgets Some things you can tell us about at your interview: How you grow leaders and grow teams to be self-organizing, motivated, and client focused What you think “client delight” means Your experience leading Salesforce development teams, Agile and DevSecOps Experience in Program Management and leadership that you’d draw from Your experience in federal government contracting and working with clients How you interface and engage with all levels of a team, mentor them, and lead them. Qualifications Required Bachelor’s degree, preferably in Information Technology and 14+ years of experience or equivalent education and/or experience Proven background in federal government contracting and project management PMP Certification 10+ Years in Program and Project Management 10+ Years experience with technology Ability to get a Federal Clearance Proficient in Microsoft Office (Powerpoint, Excel, Project, Word) Experience leading Salesforce implementations in federal government contracting environments Leadership. If you don't know the difference between that and management, this just isn't going to work out Proven experience of leading the deployment of enterprise and custom software solutions in client environment Demonstrated ability to influence and consult while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems Experience defining and communicating program scope, objectives, deliverables, and success metrics in collaboration with stakeholders Experience developing detailed project plans, schedules, and risk management strategies Experience generating executive-level reports and dashboards on program health, milestones, and financial performance Experience using data-driven insights to identify areas of improvement and recommend optimizations Proven experience growing and selling, while delivering Excellent communication skills (both written and verbal) with strong presentation and facilitation skills Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity Proven team player and team builder Strong organizational and analytical skills Knowledge of government procurement processes, contracts (e.g., GSA schedules, IDIQ), and compliance standards (e.g., FAR, DFARS) Experience with managing budgets, task orders, and subcontractor relationships Proven experience with Agile methodologies and tools (e.g., Jira, Confluence) Preferred Masters Degree, preferably in Information Technology and 12+ years of experience or equivalent education and/or experience Scrum Master certification Federal Clearance Experience with Human-Centered Design About steampunk Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $150,000 to $225,000. The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk’s total compensation package for employees. Learn more about additional Steampunk benefits here. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.

Lead Agile project delivery teams, manage client relationships, facilitate technical discussions, and provide Scrum Master support to ensure successful project execution. | 8+ years technical project management experience, strong judgment and negotiation skills, experience in complex engineering environments, and preferably PMP or Scrum Master certification. | Overview Steampunk is seeking a Technical Project Manager who is creative and is a hands-on expert with delivering innovative technology solutions. This individual will perform as leadership for the complete life cycle of solution development and delivery, providing Agile Project Management support and Scrum Master support for Agile teams. Contributions Responsibilities: Manage and maintain successful/results-oriented relationships with the client, as well as identify and pursue new opportunities with existing client. Develop and drive high-level strategic initiatives, manage remote project delivery team, and possess the ability to facilitate technical discussions to troubleshoot project implementation issues. Assess the current organization and delivery environment and recommend optimal Agile practices tailored to the client. Provide the Agile Scrum Master support. Attend Agile ceremonies and provide input as needed. Remove blockers to ensure project success. Coach the Product Owner and team on backlog refinement and prioritization. Handle challenging client situations and offer technical and business guidance and direction to client executives. Lead and manage staff, monitor staff performance. Evaluate project feasibility, eliminate non-productive tasking, and find creative ways to ensure project delivery and if feasible accelerate delivery. Assist staff with training needs to create skills expansion and career advancement opportunities. Qualifications Required: Approximately 8 years of experience in tactical project management of highly technical initiatives. Strong judgment, negotiation skills, organizational, and analytical skills. Experience as a technical project manager. Experience working in a complex engineering environment Ability to establish trust with a variety of stakeholders and customers. Self-managed and self-starter, ability to work independently. US Citizen Exceptionally strong written and verbal communication skills Bachelor's Degree Preferred: A degree in Information Technology or related field. PMP, Scrum Master certification is preferred. About steampunk Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.

The Portfolio Business Operations Analyst executes administrative-level project management on various projects and collaborates with program leaders to streamline processes. They also analyze current processes and develop improvement initiatives. | Candidates must have at least 2 years of experience and a bachelor's degree or equivalent. Strong organizational, analytical, and communication skills are essential, along with the ability to thrive in a fast-paced environment. | Overview Design. Disrupt. Repeat. Steampunk is seeking a Portfolio Business Operations Analyst who is excited with delivering solutions and outcomes. The ideal future Punk will thrive working with all levels of a company’s supporting teams (Finance, Contracts, HR, IT, Security) and our delivery/client focused Project and Program Managers and Directors in order to create efficient and effective business processes. The Punk will operate with latitude in performing duties related to delivery operations, contract management, administrative and logistical tracking, compliance/operational discipline, and staffing for our USDA portfolio of work. The Punk will also provide value-added input in developing new concepts, techniques, processes, and standards. Contributions Key Responsibilities Executes administrative-level project management on a variety of projects, programs, and initiatives that are typically portfolio-wide or organization-wide. Conducts research, creates, and facilitates presentations, and collects and analyzes data to produce reports. Collaborates with program leaders to identify opportunities to streamline processes and develop new procedures that support the business unit/department. Provides excellent customer experience; researches, resolves, identifies and/or clarifies issues for internal/external customers. Uses programs and databases to track responses and identifies issues and recommends process improvements. Assists in planning, organizing, tracking, and implementing projects in support of program leadership. Analyzes current processes and systems; and develops, tests, implements improvement initiatives and documents. Work with a multi-disciplinary team of contracts, finance, operations, human resources, and delivery team members to identify, solve, implement, and assist in the improvement of business processes, procedures, and methods. Qualifications Required Located in Washington DC Metro Area Three (3) days/week on site in McLean Office 2+ years of working experience Strong organizational and analytical skills Bachelor's degree or equivalent experience Self-starter with attention to detail, discretion, ability to anticipate needs and ability to deal effectively at all levels Good judgement, ability to act with a sense of urgency and comfort with ambiguity are required High degree of respect for confidentiality Ability to thrive in a fast-paced environment and work well under pressure Excellent communication skills (both written and verbal) with strong presentation and facilitation skills Strong interpersonal skills, customer-centric attitude, and a desire to foster and support cultural diversity Mindset of continuous improvement as well as flexibility and adaptability Experience in the use of Microsoft Teams, SharePoint, PowerPoint, Excel, and Word is preferred Good prioritization skills, to balance key priorities About steampunk Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $50,000 to 60,000. The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk’s total compensation package for employees. Learn more about additional Steampunk benefits here. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.

Supervise and coach help desk representatives, manage hiring and training, monitor performance, prepare reports, and ensure compliance with policies. | Bachelor's degree, 6 years relevant experience, 2 years supervisory experience, DEA clearance, and on-site work within 50 miles of El Paso, TX. | Overview: We are searching for a dedicated, supportive Help Desk Supervisor who can coach and motivate contact center representatives as they field calls from customers. The help desk supervisor will assist in the hiring of employees and assist in the training process, ensuring that every representative is well prepared for their calls and emails. They will continue to support representatives after training by monitoring their progress, ensuring that they understand and meet expectations, answering their questions, and providing them with ongoing coaching opportunities and inspiration. You should be analytical, supportive, and prepared to act as a resource to representatives. To succeed as a help desk supervisor, you should be focused on helping your team build the necessary skills and knowledge so they can better support customers. You should be supportive, communicative, and attentive. Contributions: Responsibilities: • Hiring, training, and preparing contact center representatives to respond to customer questions and complaints and troubleshoot problems with services or products. • Ensuring representatives understand and comply with all contact center objectives, performance standards, and policies. • Answering representative questions regarding best practices or difficult calls. • Identifying operational issues and suggesting possible improvements. • Monitoring and evaluating representative performance, providing learning or coaching opportunities, and taking corrective action, if necessary. • Preparing reports and analyzing data to assist management as they determine contact center goals. • Working with other supervisors and management team members to support representatives and maximize customer satisfaction. • Lives within 50 mile radius of El Paso, Texas This position shall provide for the following skills and attributes: • The Help Desk Supervisor shall be under the direct supervision of the Help Desk Manager and shall interface with him/her regarding all performance, technical, or personnel matters. • Supervise contractor personnel to ensure effective and timely processing of work assignments. • Review the work completed by contractor personnel and ensure that procedures, operations, and directions issued by Contractor upper management have been complied with and satisfactorily implemented. • Monitor the workflow to ensure minimum backlog and maximum productivity, and shall prepare documentation regarding any performance deficiencies. • The Help Desk Supervisor shall brief newly assigned personnel regarding duties and functions as assigned, and monitor their progress. • Maintain time and attendance and production logs of each employee supervised and shall certify the accuracy of the information. • Prepare daily and weekly staffing production and error reports for submission to Contractor or government management. • Expected to answer calls and emails in addition to duties above. Qualifications: Minimum Qualifications: • A Bachelor’s Degree • Six (6) years of experience and sufficient technical knowledge in a relevant environment • Minimum of two (2) years of supervisory experience, AND two (2) recent years of experience as a customer support services operator/analyst, including one (1) year of recent supervisory experience in that setting. • The Help Desk Supervisor must have satisfactorily demonstrated oral and written communication skills. • A multilingual speaker is a plus. • Must have experience with DEA. • Must have current DEA clearance About steampunk: Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.

Plan and execute UX initiatives from discovery through design, prototyping, iteration, and testing to create user-centered digital solutions for government clients. | 4+ years of UX/UI design experience with proficiency in UX methods and tools, ability to obtain Public Trust clearance, strong collaboration and communication skills, and a degree or equivalent experience in UX-related fields. | Overview As a UX designer, you will be responsible for guiding government clients through our Design Intelligence™ process, incorporating human-centered methods to solve complex user experience challenges. You will plan and execute UX initiatives from discovery through design, prototyping, iteration, and testing. You will serve as the voice of the customer and make sure their needs are considered and met within a proposed solution. Contributions Responsibilities: • Participation in all aspects of the design process to understand the problem we are trying to solve, conduct user interviews, uncover pain points and opportunities, and create a compelling experience vision • Understand the relevance of and how artifacts like personas, journey maps, user flows, stakeholder maps, experience maps, and ecosystems fit into crafting the user experience • Conduct user research and effectively translate user needs into actionable strategy • Design intuitive and elegant digital solutions supported through testing and iterative design • Understand and contribute to branding and design libraries • Drive adoptability and usability of interfaces and systems we develop • Ensure all deliverables across a variety of projects are produced at the highest quality Qualifications • Ability to obtain a U.S. government Public Trust Security Clearance • 4+ years of professional UX/UI design experience creating viable solutions for multi-platform digital products, mobile, and responsive web design • Thorough knowledge and demonstrated experience applying UX/UI methods and tools, including low and high-fidelity wireframes, prototypes, and usability testing • Understand how to integrate user research with technology in an agile environment • UI design skills and familiarity with design systems • Proficiency in Adobe Creative Suite, Sketch, Invision, Axure, and/or other prototyping tools • Desire to keep pace with ever-changing industry tools and best practices with the ability to make recommendations as needed for the best outcome • Experience working in multi-disciplinary groups, including service designers, technologists, product managers, and engineers • A natural curiosity for solving problems coupled with strong analytical skills • A collaborative nature with excellent written communication and presentation skills • Experience working in a project-based environment • Degree or equivalent experience in HCD, HCI, and/or UX design • Experience working on a cross-functional Salesforce implementation team is desired but not required About steampunk Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers - and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com . We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.

Translate business requirements into Salesforce solutions, administer Salesforce user accounts and security, develop and test Salesforce features, and lead Agile ceremonies. | Salesforce certified professional with 2+ years functional experience, 5+ years work experience, Agile delivery experience, and preferably Scrum Master certification. | Overview As a Steampunk Salesforce Functional Analyst, you will work with Technical/Solutions Architects and Developers to translate business requirements into well-architected solutions that best leverage the Salesforce platform. Develop, test, document and maintain solutions, integrations, and data migration elements of a Salesforce implementation using Salesforce declarative or programmatic development resources such as flows, validations, approvals, Visualforce pages, Lightning components, and everything clicks not code. Execute test plans to ensure quality delivery using test code and unit tests. Follow coding standards and participate in code reviews during projects to ensure appropriate design patterns are followed. Contributions • Handle administrative functions in Salesforce applications including maintenance of user accounts, profiles, roles, security, and data access, setting up flows, sharing rules and permission sets. • Administer standard and custom fields, map them out across integrations • Analyze database issues and troubleshoot problems. • Assist in training rollouts to new users and grow the application knowledge. • Envision, develop, and deploy tools to streamline processes to gain efficiencies and improve key metrics • Keep up to date on new Salesforce features Qualifications • Salesforce certified professional with a minimum of two years of Salesforce functional experience. • 5+ years of work experience • Experience working with product owners to understand business needs and translate them into Salesforce specific user stories. • Experience delivering a Salesforce project using Agile. • Experience leading grooming sessions, developing the product backlog, leading Sprint ceremonies, planning and conducting testing and other functional related activities. • Has experience leading, mentoring, and overseeing the work of junior functional resources. • Certified Scrum Master preferred • Must have a BA/BS degree. About steampunk Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $80,000 to $150,000. The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk's total compensation package for employees. Learn more about additional Steampunk benefits here. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers - and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.

Lead design and implementation of enterprise data platforms, pipelines, visualizations, and AI/ML applications with technical leadership and client collaboration. | 5+ years leading data system design with expertise in big data tools, relational and NoSQL databases, cloud services (AWS preferred), data science tools, and ability to obtain US security clearance. | Overview We are looking for a seasoned Technical Lead to work with our team and our clients to develop enterprise grade data platforms, services, pipelines, data models, visualizations, and more! The Tech Lead needs to be a technologist with excellent communication and customer service skills and a passion for data and problem solving. This role involves technical and thought leadership across the spectrum of data capabilities, from data vision and strategy all the way through data science. Contributions Designing and leading the implementation of greenfield data solution stacks in the cloud or on premises, using the latest data services, products, technology, and industry best practices Architecting and leading the migration of legacy data environments with performance and reliability Data Architecture contributions include assessing, understanding, and implementing data sources, data models and schemas, and data workflows Data Engineering contributions include assessing, understanding, designing, and implementing ETL jobs, data pipelines, and workflows BI and Data Visualization contributions include assessing, understanding, designing, and implementing reports, selecting BI tools, creating dynamic dashboards, and setting up data pipelines in support of dashboards and reports Data Science contributions include assessing, understanding, designing, and implementing machine learning and AI applications, designing MLOps pipelines, and supporting data scientists Addressing technical inquiries concerning customization, integration, enterprise architecture and general feature / functionality of data products Experience in crafting and implementing data lakehouse solutions in the cloud (Preferably AWS. Alternatively, Azure, GCP). This includes relational databases, data warehouses, data lakes, and distributed data systems. Key must have skill sets – broad understanding of data exploitation lifecycle and capabilities, technical leadership in the data field Support an Agile software development lifecycle Qualifications Requirements: Ability to obtain and hold a security clearance with the US government. 5+ years industry experience leading the design and implementation of data systems 5+ years direct experience in Data Solutions with experience in tools such as: Big data tools: Hadoop, Spark, Kafka, etc. Relational SQL and NoSQL databases, such as Postgres, MySQL, MS SQL Server, Oracle, Mongo, etc. Data pipeline and workflow management tools: Airflow, NiFi, etc. AWS cloud services such as EC2, EMR, RDS, Redshift, Glue, SageMaker (or Azure and GCP equivalents) Data streaming systems: Storm, Spark-Streaming, etc. Data science tools/languages: R, R Studio, Python (data preparation and analysis libraries), Databricks, etc. Search tools: Solr, Lucene, Elasticsearch Object-oriented/scripting languages: Python, Java, C++, Scala, etc. Advanced working SQL knowledge and experience working with relational databases, query authoring and optimization (SQL) as well as working familiarity with a variety of databases. Experience with DBOps and MLOps frameworks and exposure/understanding of DevOps Experience with message queuing, stream processing, and highly scalable ‘big data’ data stores. Experience manipulating, processing, and extracting value from large, disconnected datasets. Experience manipulating structured and unstructured data for analysis Experience constructing complex queries to analyze results using databases or in a data processing development environment Experience with data modeling tools and process Experience architecting data systems (transactional and warehouses) Experience aggregating results and/or compiling information for reporting from multiple datasets Experience working in an Agile environment Experience supporting project teams of developers and data scientists who build web-based interfaces, dashboards, reports, and analytics/machine learning models About steampunk Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $150,000 to $200,000. The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk’s total compensation package for employees. Learn more about additional Steampunk benefits here. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.

Design, develop, test, document, and deploy high-quality business solutions on the Salesforce platform. Manage the process of implementing improvements and new functionality in Salesforce applications. | A bachelor's degree and 2+ years of Salesforce development experience are required. Candidates must have proven knowledge of Visualforce, APEX programming, and Salesforce.com data structure. | Overview As a Steampunk Salesforce Developer, you will work with Technical/Solutions Architects and Business Analysts to translate business requirements into well‐architected solutions that best leverage the Salesforce platform. Develop, test, document and maintain solutions, integrations, and data migration elements of a Salesforce implementation using Salesforce declarative or programmatic development resources such as triggers, workflows, validations, approvals, Apex classes, Visualforce pages and Lightning components. Execute test plans to ensure quality delivery using test code and unit tests. Follow coding standards and participate in code reviews during projects to ensure appropriate design patterns are followed. Contributions Design, develop, test, document, and deploy high quality business solutions on the SFDC platform based on industry best practices as well as business needs Manage the process of implementing improvements and new functionality in SFDC application Deliver support and solutions for break/fix issues Communicate and collaborate with other technical resources and stakeholders regarding status, technical issues and creative solutions Perform Salesforce administration (create accounts / profiles, defining fields, updating layouts, reports, dashboards etc.) and development Ability to support Salesforce.com configuration tasks such as field/page updates, workflows, automated approvals Handle numerous projects/priorities using proven project management methodologies and sound development practices to ensure the quality delivery of enterprise solutions Monitor Salesforce.com usage for compliance Maintain security for Salesforce.com data Interface with business analysts and technical staff and be responsible for delivering complete work products Implement App Exchange platforms Research integration issues and work closely with team members on operations and development staff Research and development of new Salesforce.com prototypes and applications Research and keep current on force.com technologies and communicate trends and future needs to leadership Perform maintenance and troubleshooting of applications Build client trust and respect, establish client relationships, and develop rapport with client Participate and engage in all team meetings Document best practices and operational procedures Facilitate continuous improvement within the environment Qualifications Required: Bachelor's degree from an accredited institution 2+ years of experience with Salesforce development 4+ years of experience Functional knowledge of Salesforce.com data structure and understanding of how to leverage the tool to meet complex process and reporting requirements Must have proven knowledge and practical application of Visualforce, APEX programming, Force.com APIs, and Web Services Eligible to obtain and maintain and government security clearance Salesforce Developer certification(s) Preferred Skills: Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in Salesforce.com Ability to work on multiple tasks and deliver results with aggressive timelines Able and willing to work independently and in a fast-paced environment with tight deadlines, with minimal supervision Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences that are in a geographically dispersed environment (conference calls, Skype, face-to-face) Ability to produce high quality technical documentation and analysis Take initiative to recommend process improvements and demonstrate creative thinking Demonstrate self-motivation and the ability to grasp concepts quickly Demonstrate sharp, analytical, problem solving, and decision-making skills Knowledge and experience with Agile and DevSecOps methodologies Salesforce Developer certification is preferred Experience delivering using Salesforce Developer Experience (SFDX) About steampunk Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $85,000 to $160,000. The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk’s total compensation package for employees. Learn more about additional Steampunk benefits here. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.

The Integration Developer will design, develop, test, document, and deploy high-quality integrations, specifically MuleSoft APIs for Salesforce applications. They will also manage the implementation of improvements and new integrations while delivering support for break/fix issues. | Candidates must have a Bachelor's Degree in Computer Science or a related field with at least 8 years of experience, including 5+ years as an Integration Developer. They should have hands-on experience with MuleSoft Anypoint Platform and strong integration experience with Salesforce and other systems. | Overview As a Steampunk Integration Developer, you will design, develop, evaluate, and modify system interfaces and integrations, specifically MuleSoft APIs for Salesforce applications. You will participate in the testing process through test execution, test script development, test review, and analysis. You should have experience integrating Salesforce with a variety of cloud and on-premise systems, including SQL databases, document storage solutions, and APIs. You will follow coding standards and participate in code reviews during projects to ensure appropriate design patterns are followed. Contributions Design, develop, test, document, and deploy high-quality integrations built on ESBs and ETL tools based on industry best practices as well as business needs. Manage the process of implementing improvements and new integrations. Deliver support and solutions for break/fix issues. Communicate and collaborate with other technical resources and stakeholders regarding status, technical issues, and creative solutions. Handle numerous priorities using proven project management methodologies and sound development practices to ensure the quality delivery of enterprise solutions. Interface with business analysts and technical staff and be responsible for delivering complete work products. Research integration issues and work closely with team members on operations and development staff. Perform maintenance and troubleshooting of applications. Build client trust and respect, establish client relationships, and develop rapport with client. Participate and engage in all team meetings. Document best practices and operational procedures. Qualifications Required: Bachelor's Degree in Computer Science or related field and at least 8 years of total experience or equivalent education and experience. 5+ years of experience as an Integration Developer. 3+ years of hands-on-experience with MuleSoft Anypoint Platform (including Design Center, Exchange, API Manager, and Runtime Manager). Strong integration experience with Salesforce (using MuleSoft Connectors, VM Listeners, Salesforce APIs) and other external systems including data management and document management platforms (using REST, SOAP, JDBC connector). Proven expertise in building and managing APIs using API-Led Connectivity approach and RAML specification in Anypoint Studio or Visual Studio Code. Experience and solid understanding of Mule 4 runtime engine and DataWeave transformations. Proficient in CI/CD pipeline setup, GIT or Bitbucket-based version control, and deploying to CloudHub, Hybrid, and On-Prem environments. Experience processing and transforming various data formats (including XML, JSON, CSV, PDFs and flat files) using DataWeave and MuleSoft Connectors. Experience implementing reliable message handling for both synchronous and asynchronous flows, including processing Salesforce platform events, Change Data Capture (CDC), and real-time API requests using MuleSoft. Experience creating and maintaining comprehensive technical documentation, including API specification (RAML), integration design documents, development guides, and API deployment support runbooks. Experience designing and optimizing Mule flows for processing large payloads and documents, applying streaming strategies, memory management, and performance tuning techniques to ensure scalability and reliability. Proficient in implementing API security best practices including client ID enforcement, OAuth 2.0, JWT, IP Whitelisting, Rate limiting, and policies via Anypoint API Manager to protect sensitive data and ensure compliance. Proficient in maintaining API versioning and lifecycle governance using Anypoint Exchange and API Manager, ensuring proper sharing, reuse, and visibility across teams and environments. Experience in a Scrum/Agile SDLC Environment. Preferred: Certifications: MuleSoft Certified Developer I Salesforce Certified Integration Architect Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in integration development. Able to align your approach with a solution vision and collaborate with a cross-functional team. Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences that are in a geographically dispersed environment (conference calls, Teams, face-to-face). Takes initiative to recommend process improvements and demonstrates creative thinking. Demonstrates self-motivation and the ability to grasp concepts quickly. Demonstrates sharp, analytical, problem solving, and decision-making skills. About steampunk Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $100,000 to $160,000. The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk’s total compensation package for employees. Learn more about additional Steampunk benefits here. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.

Design, develop, test, document, and deploy high-quality business solutions on the Salesforce platform. Manage the process of implementing improvements and new functionality in the Salesforce application. | A Bachelor's degree and 7 years of work experience are required, along with 5+ years of experience with Salesforce development. Candidates must have proven knowledge of Visualforce, APEX programming, and hands-on experience with Salesforce Marketing Cloud. | Overview As a Steampunk Senior Salesforce Marketing Cloud Developer, you will work with Technical/Solutions Architects and Business Analysts to translate business requirements into well‐architected solutions that best leverage the Salesforce platform. Develop, test, document and maintain solutions, integrations, and data migration elements of a Salesforce implementation using Salesforce declarative or programmatic development resources such as triggers, workflows, validations, approvals, Apex classes, Visualforce pages and Lightning components. Execute test plans to ensure quality delivery using test code and unit tests. Follow coding standards and participate in code reviews during projects to ensure appropriate design patterns are followed. Contributions Design, develop, test, document, and deploy high quality business solutions on the SFDC platform based on industry best practices as well as business needs Manage the process of implementing improvements and new functionality in SFDC application Deliver support and solutions for break/fix issues Communicate and collaborate with other technical resources and stakeholders regarding status, technical issues and creative solutions Perform Salesforce administration (create accounts / profiles, defining fields, updating layouts, reports, dashboards etc.) and development Ability to support Salesforce.com configuration tasks such as field/page updates, workflows, automated approvals Handle numerous projects/priorities using proven project management methodologies and sound development practices to ensure the quality delivery of enterprise solutions Monitor Salesforce.com usage for compliance Maintain security for Salesforce.com data Interface with business analysts and technical staff and be responsible for delivering complete work products Implement App Exchange platforms Research integration issues and work closely with team members on operations and development staff Research and development of new Salesforce.com prototypes and applications Research and keep current on force.com technologies and communicate trends and future needs to leadership Perform maintenance and troubleshooting of applications Build client trust and respect, establish client relationships, and develop rapport with client Participate and engage in all team meetings Document best practices and operational procedures Facilitate continuous improvement within the environment Qualifications Required: Bachelor's degree and 7 years of work experience 5+ years of experience with Salesforce development Functional knowledge of Salesforce.com data structure and understanding of how to leverage the tool to meet complex process and reporting requirements Must have proven knowledge and practical application of Visualforce, APEX programming, Force.com APIs, and Web Services Eligible to obtain and maintain and government security clearance Hands-on experience designing, developing, and deploying solutions in Salesforce Marketing Cloud (Email Studio, Journey Builder, Automation Studio, Mobile Studio). Proficiency in AMPscript and SSJS for dynamic content, personalization, and automation of campaigns. Strong knowledge of data integration and management between Marketing Cloud and Salesforce CRM, including SQL queries, Data Extensions, and API integration Experience with journey orchestration, segmentation strategies, and campaign performance optimization to support marketing automation Salesforce Marketing Cloud Developer Certification Salesforce Developer certification(s) Preferred Skills: Unique combination of being business-minded and highly analytical while also having a strong and deep technical background in Salesforce.com Ability to work on multiple tasks and deliver results with aggressive timelines Able and willing to work independently and in a fast-paced environment with tight deadlines, with minimal supervision Excellent interpersonal skills, as well as excellent communication skills, verbal and written to both technical and non-technical audiences that are in a geographically dispersed environment (conference calls, Teams, face-to-face) Ability to produce high quality technical documentation and analysis Take initiative to recommend process improvements and demonstrate creative thinking Demonstrate self-motivation and the ability to grasp concepts quickly Demonstrate sharp, analytical, problem solving, and decision-making skills Knowledge and experience with Agile and DevSecOps methodologies Salesforce Developer certification is preferred About steampunk Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $130,000 to $190,000. The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk’s total compensation package for employees. Learn more about additional Steampunk benefits here. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.

Lead Agile project management and Scrum Master support for government client projects, manage infrastructure modernization initiatives, coach teams, and ensure high client satisfaction. | Bachelor's degree, 10+ years supporting cloud and virtualization infrastructure, recognized expertise in VMware and cloud platforms, automation scripting skills, experience advising senior IT leadership, active certification, and ability to hold public trust. | Overview Overview Are you a leader? Energetic? Ever worked as part of a program that is Agile? Are you interested in being an agent of change on a team committed to achieving client-focused, mission-driven excellence? Steampunk is seeking a Technical Project Manager who is creative and is a hands-on expert with delivering innovative technology solutions. Responsibilities will include team leadership for the complete life cycle of solution development and delivery, providing Agile Project Management support and Scrum Master support for Agile teams, coordinating with product owners and stakeholders on prioritizing the backlog, creating release schedules and roadmaps based on assessment recommendations, and establishing technical practices and release management standards that align with the customer's process. This individual will also ensure the team is following, and effective at, Agile scrum processes as well as driving high client satisfaction. Contributions Contributions As a Technical Project Manager, you will be leading the project tasking and delivery in a government client consulting environment. You will be a client liaison, team coach, and mentor. You will also: • Manage and maintain successful/results-oriented relationships with the client, as well as identify and pursue new opportunities with existing client. • Develop and drive high-level strategic initiatives, manage remote project delivery team, and possess the ability to facilitate technical discussions to troubleshoot project implementation issues. • Assess the current organization and delivery environment and recommend optimal Agile practices tailored to the client. • Provide the Agile Scrum Master support. Attend Agile ceremonies and provide input as needed. • Remove blockers to ensure project success. • Coach the Product Owner and team on backlog refinement and prioritization. • Handle challenging client situations and offer technical and business guidance and direction to client executives. • Serve as the technical lead for infrastructure, hosting, storage, and visualization initiatives. • Provide expert-level engineering and strategic advisory services to support hosting and storage modernization across hybrid and on-prem environments. • Lead the automation of operational workflows to improve service resilience, reduce manual labor, and ensure consistency. • Develop and maintain system documentation, scripts, and configuration artifacts to support compliance and continuity requirements. • Collaborate with government stakeholders, system administrators, and engineers to ensure performance, scalability, and security of the hosting environment. • Lead and manage staff, monitor staff performance. • Evaluate project feasibility, eliminate non-productive tasking, and find creative ways to ensure project delivery and if feasible accelerate delivery. • Assist staff with training needs to create skills expansion and career advancement opportunities. Qualifications Required • Bachelor's degree in Computer Science, Engineering, or a related discipline. • 10+ years of progressive experience supporting Cloud Platform infrastructure, virtualization, and cloud integration in large-scale enterprise or federal environments. • Recognized expertise in virtualization platforms (e.g., VMware vSphere), cloud platforms (e.g., Azure, AWS, Google Cloud), and infrastructure automation tools (e.g., PowerShell, Python). • Demonstrated experience supporting mission-critical data center operations, including disaster recovery planning, high availability (HA), and operational scripting. • Experience advising senior government IT leadership on infrastructure modernization and automation strategies. • Strong judgment, negotiation skills, organizational, and analytical skills. • Experience working in a complex engineering environment with prior experience as a technical project manager. • Ability to establish trust with a variety of stakeholders and customers. • Self-managed and self-starter, ability to work independently. • Thrives to be a leader. • Exceptionally strong written and verbal communication skills. • Must have and maintain an active certification. • Ability to hold a position of public trust with the US government. • Local to Washington, DC area. Preferred • Certifications: • VMware Certified Technical Associate (VCTA) in Cloud Management & Automation, Data Center Virtualization, or Network Virtualization • Microsoft Azure Fundamentals or equivalent • SolarWinds Certified Professional • PMP • ITIL Foundation • Experience with ServiceNow About steampunk Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $140,000 to $180,000. The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk's total compensation package for employees. Learn more about additional Steampunk benefits here. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers - and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com . We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.

As a Ruby Developer, you will work with a team to build software solutions in a mature Agile/DevSecOps environment. You will leverage your technical experience to create exceptional products that have a meaningful impact on human lives. | Candidates should have at least 3 years of experience with Ruby on Rails and software development, along with strong communication and teamwork skills. Experience with Agile methods, database engineering, and automated testing is also required. | Overview Are you a developer who values working with other self-starters to build software with a meaningful mission? As a Ruby Developer, you will be working with a team of software engineers, testers, designers, and product managers to bring our teams conceptual solutions to life in a mature Agile/DevSecOps environment. You will leverage your technical experience by building exceptional solutions and products. Our developers are committed to continuously learning and aren’t afraid of solving a challenging problem with self-motivation and determination. Our teams and our customer value their mission greatly and enjoy the idea that they can see the real impact of their work in human lives every single day. Qualifications Required Skills: 3+ years experience with Ruby on Rails Ability to obtain a public trust Interest in working in a social team Mission focused and a self starter/independent and scrappy Someone who enjoys less formality and more freedom Excellent communication and teamwork skills Demonstrate sharp, analytical, problem solving, and decision-making skills. 3+ years of experience with software development, software architecture, APIs, and microservices 3+ years of experience with building software using agile methods 1+ years of experience with database engineering, and manipulating relational and NOSQL databases 1+ years of experience with automating tests for determining quality, security, performance and usability of a system. Experience with containerization technologies such as OpenShift, EKS, and Docker Experience writing and evaluating user stories, acceptance criteria, and pull-requests Experience working in HCD, Agile and DevSecOps environments Preferred Skills / Attributes: Experience in paired programming and Extreme Programming Willing to learn Ruby and associated frameworks (e.g Ruby on Rails) Experience Lean Design, Test Driven Development (TDD), and Behavior Driven Development (BDD) A passion to contribute to the full stack – the front-end, backend and anything in-between (middleware or otherwise). About steampunk Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $100,000 to $160,000. The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk’s total compensation package for employees. Learn more about additional Steampunk benefits here. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.

Lead and manage technical teams delivering federal IT solutions through the full lifecycle, ensuring client satisfaction and effective solution integration. | 10+ years federal IT program management experience, Agile leadership, PMP and Agile certifications, ability to obtain federal clearance, and strong client and team leadership skills. | Overview Design. Disrupt. Repeat. Are you a leader? Energetic? Ever worked as part of a program that’s Agile? Know DevSecOps? Know who Simon Sinek is? Want to work with a great group of people in a growing company? If so…read on. Are you interested in being an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is seeking Program Managers who are technical, creative, hands-on experts with delivering innovative technology solutions. Ideal candidates will thrive working with clients in a consultative capacity and will have experience managing teams of technical personnel to build systems anchored around our core technologies offerings (Salesforce, Databricks, Google Cloud, Mulesoft, Tableau, etc). Responsibilities will include leadership of teams for the complete lifecycle of solution development and deployment, from hands-on proposal technical support to prototyping client implementations and complete production deployment. This individual will ensure effective end-to-end solution design, to include integration with other technologies and solutions, driving high client satisfaction with the final solutions. Contributions As a Program Manager, you will be the leader, driving delivery in a government client consulting environment. You will be a client manager, coach, mentor, and an accountable program manager with a proven track record of leading deployments of solutions in a client environment. Some things you can tell us about at your interview: How you grow leaders and grow team to be self-organizing, motivated, and client focused What you think “client delight” means Your experience in Agile and DevSecOps Experience in Program Management and leadership that you’d draw from Your experience in contracting and working with clients How you interface and engage with all levels of a team, mentor them, and lead them. Qualifications Required: Bachelors degree or equivalent experience, preferably in Information Technology and a proven background in consulting and project management 10+ years of experience delivering federal IT solutions. including cloud, infrastructure, and enterprise application development Proven success leading Agile teams in regulated environments and communicating effectively with executive-level stakeholders Demonstrated ability to manage complex, multi-vendor programs and navigating interagency IT environments Ability to get a Federal Clearance Leadership. If you don't know the difference between that and management, this just isn't going to work out Proven experience of leading the deployment of enterprise and custom software solutions in client environments Demonstrated experience in managing program financials and budgets Demonstrated ability to influence and consult while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems Proven experience growing and selling while delivering Excellent communication skills (both written and verbal) with strong presentation and facilitation skills Strong interpersonal skills, customer-centric attitude, ability to deal with cultural diversity Proven team player and team builder Strong organizational and analytical skills Experience working with Human-Centered Design Active certifications in Project Management (PMP) and Agile methodology (e.g., Scrum Master) Local to Washington, DC area Preferred: Federal Clearance Preferred About steampunk Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $140,000 to $200,000. The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk’s total compensation package for employees. Learn more about additional Steampunk benefits here. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.

Design and develop enterprise data platforms and pipelines using Databricks, lead data migrations, and support Agile development lifecycle. | 5-7 years in Data Engineering with Databricks, PySpark/Python, SQL, AWS cloud experience, and ability to architect scalable data solutions. | Overview In today’s rapidly evolving technology landscape, an organization’s data has never been a more important aspect in achieving mission and business goals. Our data exploitation experts work with our clients to support their mission and business goals by creating and executing a comprehensive data strategy using the best technology and techniques, given the challenge. At Steampunk, our goal is to build and execute a data strategy for our clients to coordinate data collection and generation, to align the organization and its data assets in support of the mission, and ultimately to realize mission goals with the strongest effectiveness possible. For our clients, data is a strategic asset. They are looking to become a facts-based, data-driven, customer-focused organization. To help realize this goal, they are leveraging visual analytics platforms to analyze, visualize, and share information. At Steampunk you will design and develop solutions to high-impact, complex data problems, working with the best and data practitioners around. Our data exploitation approach is tightly integrated with Human-Centered Design and DevSecOps. Contributions We are looking for seasoned Senior Data Engineer to work with our team and our clients to develop enterprise grade data platforms, services, and pipelines in Databricks. We are looking for more than just a "Senior Data Engineer", but a technologist with excellent communication and customer service skills and a passion for data and problem solving. Lead and architect migrations of data using Databricks with focus on performance, reliability, and scalability. Assess and understand ETL jobs, workflows, data marts, BI tools, and reports Address technical inquiries concerning customization, integration, enterprise architecture and general feature/functionality of data products Experience working with database/data warehouse/data mart solutions in cloud (Preferably AWS. Alternatively Azure, GCP). Key must have skill sets – Databricks, SQL, PySpark/Python, AWS Support an Agile software development lifecycle You will contribute to the growth of our AI & Data Exploitation Practice! Qualifications Required: Ability to hold a position of public trust with the US government. 5-7 years industry experience coding commercial software and a passion for solving complex problems. 5-7 years direct experience in Data Engineering with experience in tools such as: Big data tools: Databricks, Apache Spark, Delta Lake, etc. Relational SQL (Preferably T-SQL. Alternatively pgSQL, MySQL). Data pipeline and workflow management tools: Databricks Workflows, Airflow, Step Functions, etc. AWS cloud services: Databricks on AWS, S3, EC2, RDS (or Azure equivalents). Object-oriented/object function scripting languages: PySpark/Python, Java, C++, Scala, etc. Experience working with Data Lakehouse architecture and Delta Lake/Apache Iceberg Advanced working SQL knowledge and experience working with relational databases, query authoring and optimization (SQL) as well as working familiarity with a variety of databases. Experience manipulating, processing, and extracting value from large, disconnected datasets. Ability to inspect existing data pipelines, discern their purpose and functionality, and re-implement them efficiently in Databricks. Experience manipulating structured and unstructured data. Experience architecting data systems (transactional and warehouses). Experience the SDLC, CI/CD, and operating in dev/test/prod environments. Experience with data cataloging tools such as Informatica EDC, Unity Catalog, Collibra, Alation, Purview, or DataZone is a plus. Commitment to data governance. Experience working in an Agile environment. Experience supporting project teams of developers and data scientists who build web-based interfaces, dashboards, reports, and analytics/machine learning models About steampunk Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $140,000 to $180,000. The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk’s total compensation package for employees. Learn more about additional Steampunk benefits here. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers – and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.

Serve as Scrum Master and Business Analyst on Agile software development teams, managing project scope, schedule, risks, and stakeholder communications to ensure timely delivery of value. | 4+ years experience as Scrum Master or Business Analyst with Scrum/Kanban methodologies, relevant certifications (CSM, PSM, SAFe), bachelor's degree or equivalent, excellent communication skills, and ability to lead Agile teams. | Overview Design. Disrupt. Repeat. Be an agent of change on a team committed to achieving client-focused, mission-driven excellence. Steampunk is looking for an experienced Business Analyst / Scrum Master with an appetite for taking on new challenges. You're going to be challenged each day with new and complex mission and delivery opportunities as you serve as the team lead for a major mission system. Who We Are Steampunk is the explosive collision of human-centered design and traditional government contracting. An employee-owned company with a startup mindset and time-tested approaches tailored for the federal government, we're passionate about creating solutions that are impactful, practical, scalable, and most importantly, that meet our clients' ever-changing needs. At Steampunk, we believe in disrupting the status quo and setting the pace in the ecosystem of government contractors, while repurposing tried-and-true methodologies. We believe in empowering our people to find creative solutions to intractable problems. We believe the best environment in which to grow and thrive is outside our comfort zone. Contributions Contributions As a Steampunk Business Analyst / Scrum Master, you'll be asked to serve as the Scrum Master and Business Analyst on an Agile software development team. • A Scrum Master must have experience managing Agile/Information Technology related projects and must be well versed in software development life cycle and project management methodologies. • Scrum Master will oversee scrum team for key high-priority project for the client. • Must be able to identify and mitigate risks. We are looking for a Scrum Master with excellent communication skills who can work with key stakeholders/customers to support planning and delivery of technical IT development Agile projects. • Scrum Master will help define project scope and schedule while focusing on regular and timely delivery of value; prepare and distribute progress reports; manage risks and issues; correct deviations from plans; and perform delivery planning for assigned projects. • Scrum Master will assist in team development while holding teams accountable for their commitments, removing roadblocks to their work; leveraging organizational resources to improve capacity for project work; and mentoring and developing team members. • Scrum Master will support managing customer expectations for project deliverables, managing stakeholder communications, and help to implement an effective system of project governance. • Primary focus is making sure the teams are effective and focused on their work. • Coaches the teams in their understanding of the delivery process, the agile mindset, and client values. • Helps the team use their time wisely and avoid distractions. • Serves business engagement by making sure team issues are escalated, worked, and resolved. • As a Business Analyst you will lead the collection, capture, and management of mission user needs from prioritization, concept development, and feature writing to support development and deployment. • Apply different techniques to facilitate meetings and workshops, create a shared understanding with stakeholders, and engage team-members to produce product and portfolio roadmaps. • Collaborates with stakeholders and product teams to decompose large epics into features and user stories that can be understood and approved by members of the development team. • Document Acceptance Criteria in stories in a way that both development team and business stakeholders can understand and agree on the content. Qualifications Qualifications: • Authorized to work for any U.S. employer • 4+ year experience with Scrum/Kanban Methodologies • 4+ Years experience serving as the Product Owner or Scrum Master or Business Analyst • Bachelor's degree in Business Administration, Computer Science, MIS or equivalent combination of education and experience • Ability to establish immediate credibility with clients, build consensus, and achieve goals through influence • Ability to help teams write user stories/epics, identify dependencies, and design optimal solutions • Flexibility to work with teams, individuals and executives and willingness to help with a wide variety of work products and people • Excellent interpersonal/communication skills • Experience working in a studio / human centered design approach • PMP preferred • CSM, PSM, and/or SAFe certification required About steampunk Steampunk relies on several factors to determine salary, including but not limited to geographic location, contractual requirements, education, knowledge, skills, competencies, and experience. The projected compensation range for this position is $100,000 to $150,000. The estimate displayed represents a typical annual salary range for this position. Annual salary is just one aspect of Steampunk's total compensation package for employees. Learn more about additional Steampunk benefits here. Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud. Steampunk is a Change Agent in the Federal contracting industry, bringing new thinking to clients in the Homeland, Federal Civilian, Health and DoD sectors. Through our Human-Centered delivery methodology, we are fundamentally changing the expectations our Federal clients have for true shared accountability in solving their toughest mission challenges. As an employee owned company, we focus on investing in our employees to enable them to do the greatest work of their careers - and rewarding them for outstanding contributions to our growth. If you want to learn more about our story, visit http://www.steampunk.com. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Steampunk participates in the E-Verify program.