8 open positions available
You would direct Salesforce Digital Transformation Center operations, lead architects and administrators, manage client relationships, and oversee platform services, releases, CI/CD, security, and governance. | The role requires at least five years of project management, three years leading client-facing Salesforce projects, an active Salesforce Certified Administrator credential, and U.S. citizenship or permanent residency. | Description We are seeking a strong technical leader for a Salesforce Digital Transformation Center (DTC). The DTC is an operational Center of Excellence that manages a multi-org Salesforce environment in which program areas throughout our federal client’s organization build mission applications. The platform includes most of Salesforce’s products including Public Sector Solutions, Sales Cloud, Service Cloud, Experience Cloud, Data360, Agentforce, Shield, Own Backup, Tableau, and Mulesoft. The DTC manages the platform and supports its tenant customer application teams. The primary function of this role is to manage all DTC operations, direct the team of all-star Salesforce architects and system administrators, and lead the overall client relationship. In addition to having a mature leadership presence and project management experience, the ideal candidate will also have a strong Salesforce technical background who’s capable of creating a technical roadmap for new services, troubleshooting issues, and leading technical conversations with architects and tenant development teams. Support spans from pre-sales solution consultation, design/code reviews during implementation, management of the CI/CD process, and operational support activities. The candidate will lead a team of technical staff to operate & maintain the existing platform, establish new platform services, onboard new customer development teams, perform Release Management activities, manage platform licenses, maintain the ATO boundary, and curate a governance library of process documentation, administrative job aids, technology standards, and security standards. The candidate must demonstrate progressive technical and managerial leadership of Salesforce projects and large programs, possessing a strong understanding of the full software development lifecycle. Ideally, experience includes establishing a Salesforce Center of Excellence with emphasis on governance, multi-org architecture, introduction of new platform services, and Release Management processes. This is a client facing role where an advanced Administrator- and/or consultant-level knowledge of the Salesforce platform is expected, including familiarity with core platform capabilities, common system/user administration tasks, system integrations, and declarative (no-code) configuration mechanics. The successful candidate will be able to meaningfully engage equally with technical resources, government Program & Contract staff, and executives. This position will also support growth-related activities within the larger ICF Salesforce Practice, including (but not limited to) RFI, RFP, prototypes, and oral presentations. Team members are also expected to uphold and maintain appropriate certifications necessary for their practice expertise. Job Location: This position is remote with a preference for candidates on the East Coast. If you accept this position, you should note that ICF does monitor employee work locations and blocks access from foreign locations/foreign IP addresses, and also prohibits personal VPN connections. Our core work hours are 8 AM - 6 PM EST with occasional after-hours support required for P1/P2 incident response and prescheduled deployment activities. This position will join a 24x7 on-call rotation with other DTC technical staff. Responsibilities: Responsible for overall Salesforce Digital Transformation Center (DTC) operations and service delivery. Manage a technical staff consisting of Salesforce administrators, architects, and security specialists. Lead routine meetings such as daily client status calls, daily team standups, weekly & bi-weekly calls with DTC tenant customers, monthly CIO reviews, and other operational calls as required. Assist client with management of the DTC customer presales pipeline from Salesforce use case qualification, functional requirements discovery, and preparation & presentation of high-level solution recommendations and ROM estimates. Manage the onboarding of new DTC customer project teams onto the platform. Manage the release calendar and coordinate DTC actions for customer application deployments. Manage daily O&M support activities. Manage license inventory, allocations, and renewal efforts. Manage platform ATO renewal assessments and mid-year changes. Co-lead DTC customer technical design reviews with Salesforce architects. Write policy and procedure documentation based on Salesforce best practices and manage the DTC Governance Library. Recommend ways to enhance and increase the efficiency of DTC operations and tool sets and then lead the implementations. Prepare and present monthly status reports outlining team performance, deliverables, schedule, financials, and SLA attainment. What you must bring: 5+ years of Project Management experience leading large complex IT projects and managing technical staff, with direct contract delivery responsibility. 3+ years of experience leading Salesforce projects and/or Centers of Excellence in a client-facing role. Active Salesforce Certified Administrator certification (Provide Trailblazer profile link in resume) 3+ years of experience as a Salesforce Consultant or Administrator performing declarative (no-code) development in a medium-to-large enterprise Salesforce environment. 3+ years of experience coordinating deployments and managing CI/CD pipelines in the context of Salesforce and GitHub as source control. 1+ years of experience providing complex cost allocations, chargebacks and reporting, including for cloud consumption, licensing, and labor. Must be a US Citizenship or Permanent Resident (Greencard Holder) due to federal contract requirements. Must be able to obtain and maintain a federal public trust or equivalent client-required background investigation. Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S. What we would like you to have (Preferred): Active Salesforce Consultant and/or Architect certifications (provide Trailblazer profile link). 3 Years of providing Salesforce consultation to clients regarding Salesforce fit analysis, mapping of customer requirements to platform capabilities, and high-level solution architecture. 2+ Years supporting US Government clients and familiarity with Salesforce’s Public Sector Solutions. PMP Certification Experience with enterprise data governance and cloud-based data warehousing technologies, and/or Salesforce Data 360. Basic understanding of Mulesoft capabilities and API-based integrations. Familiarity with OmniStudio, its components, and the use cases it supports. Basic understanding of Salesforce core CRM licenses (i.e. Platform, Sales Cloud, Service Cloud, Public Sector Solutions, Experience Cloud, CRM Analytics, and other core CRM-related add-ons) and the difference between how they are ordered vs how they are provisioned. Familiarity with Salesforce AppExchange utilities and peripheral services such as Docusign and Own. Basic understanding of supporting services such as MFA/SSO, networking, and encryption. Command presence and a sense of personal responsibility for mission accomplishment. Demonstrated excellent client relationship skills, whether proposing new solutions or handling difficult situations. Demonstrated critical thinking, attention to detail, problem solving skills, and the ability to produce polished and well-organized written deliverables. #Li-cc1 #Indeed Bot and Third-Party Applications Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact Candidateaccommodation@icf.com for assistance. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $119,323.00 - $202,850.00 Nationwide Remote Office (US99)
Manage multiple survey research projects including client communication, planning, budgeting, team and vendor coordination, and quality assurance. | Bachelor's degree with 3+ years applied survey research experience including 2+ years managing projects, Microsoft Office proficiency, strong organizational and client service skills; master's degree and statistical software skills preferred. | Description Are you a survey research professional hoping to further build your project management experience? Then come join ICF’s Survey Research Science and Operations practice. We are home to a talented community of survey researchers building robust solutions for government, university, and commercial clients. ICF survey products aim to demonstrate quality, credibility, reliability, innovation, responsiveness, and transparency. For more information: https://www.icf.com/work/research-evaluation/survey The Survey Research Science and Operations practice is seeking a Survey Manager. If successful, you will support a large-scale federal survey as well as a variety of projects across a wide array of topics and clients at the commercial and federal level, including aviation, transportation, and energy (various utilities). This role is well suited to a project manager who is highly organized, takes ownership of work, and is comfortable keeping multiple teams, tasks, deadlines, and dependencies moving at the same time. You will be expected to provide support in the following three areas: Project Management- You will manage the day-to-day activities of concurrent survey-related projects. Business Development- You will support the team’s proposal and grant development activities; this includes written sections of proposals as well as internal and external networking and relationship management. Technical Expertise- You will provide technical assistance to internal and external clients in association with the projects you manage as well as complete technical reports and other deliverables as required. This is a great position for a mid-level professional who will join our team in a REMOTE capacity. What you’ll do: Manage concurrent survey-related projects, serving as the key point of contact to clients, providing excellent service, managing expectations, and producing products that demonstrate results. Prepare project plans, manage schedules, and performance using effective project management processes and frameworks. Create and track project budgets. Keep multiple workstreams moving simultaneously by identifying next steps, assigning and following up on actions, managing dependencies, and escalating issues when needed. Identify and coordinate with internal collaborators and outside subcontractors and vendors. Proactively manage and communicate with a team of cross-matrixed professionals, ensuring smooth team operations and effective collaboration. Contribute methodological or technical guidance in support of quantitative projects or tasks involving web, mail, telephone, in-person, and other data collection activities. Contribute methodological or technical guidance in support of qualitative projects or tasks involving cognitive interviewing, one-on-one interviews, and/or focus groups. Develop project quality assurance protocols, and ensure quality for all data, reports, and presentations. Communicate effectively in writing—proposals, analytic reports, issue papers, briefings, and formal and informal email correspondence. Develop and cultivate strong client relationships. Anticipate risks, bottlenecks and dependencies and proactively implement solutions to keep projects on track. Update leadership on progress as directed and on regular reporting cycles. Actively participate in business development activities— managing the proposal process, and writing proposal sections. What you must have: Bachelor’s degree required 3+ years of applied experience in the survey research field. 2+ years of experience in survey project management, including coordinating teams and tasks, tracking completion of activities, managing schedules, monitoring project budget, and ensuring the quality of work products. 2+ years of experience with MS Office products—Word, Excel, PowerPoint, or professional skills. Professional Skills Experience managing and advancing multiple workstreams simultaneously, with strong organizational and follow-through skills. Demonstrated ability to take ownership of work, independently drive tasks forward, and recognize when issues require escalation. Demonstrated customer service orientation and outstanding level of professionalism in providing client support. Additional professional skills and experience preferred: 1+ year experience conducting and analyzing qualitative research. Master’s degree preferred. Ability to be flexible, multi-task, prioritize, and manage multiple activities simultaneously in a fast-paced, changing environment. Experience in quantitative data analysis and statistical software experience (e.g., R, Python, SPSS, SAS). Experience in proposal writing and/or budget development. Proficiency in Spanish or another foreign language is a plus. Bot and Third-Party Applications Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact Candidateaccommodation@icf.com for assistance. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $74,090.00 - $125,954.00 Nationwide Remote Office (US99)
Design and maintain scalable data pipelines and workflows using modern data technologies. | Bachelor's degree with 7+ years software development including 4+ years building data pipelines with Python, Java, and cloud technologies. | Description ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference. Our Health Engineering Systems (HES) team works side by side with customers to articulate a vision for success, and then make it happen. We know success doesn't happen by accident. It takes the right team of people, working together on the right solutions for the customer. We are looking for a seasoned Senior Data Engineer who will be a key driver to make this happen. Responsibilities: Design, develop, and maintain scalable data pipelines using Spark, Hive, and Airflow Develop and deploy data processing workflows on the Databricks platform Develop API services to facilitate data access and integration Create interactive data visualizations and reports using AWS QuickSight Builds required infrastructure for optimal extraction, transformation and loading of data from various data sources using AWS and SQL technologies Monitor and optimize the performance of data infrastructure and processes Develop data quality and validation jobs Assembles large, complex sets of data that meet non-functional and functional business requirements Write unit and integration tests for all data processing code Work with DevOps engineers on CI, CD, and IaC Read specs and translate them into code and design documents Perform code reviews and develop processes for improving code quality Improve data availability and timeliness by implementing more frequent refreshes, tiered data storage, and optimizations of existing datasets Maintain security and privacy for data at rest and while in transit Other duties as assigned Minimum Qualifications: Bachelor's degree 7+ years of hands-on software development experience 4+ years of experience building data pipelines using Python, Java, and cloud technologies, with hands-on experience leveraging Spark and Hive for large-scale data processing. Candidate must be able to obtain and maintain a Public Trust clearance Candidate must reside in the US, be authorized to work in the US, and work must be performed in the US Must have lived in the US 3 full years out of the last 5 years Preferred Qualifications: Experience building job workflows with the Databricks platform Strong understanding of AWS products including S3, Redshift, RDS, EMR, AWS Glue, AWS Glue DataBrew, Jupyter Notebooks, Athena, QuickSight, EMR, and Amazon SNS Familiar with work to build processes that support data transformation, workload management, data structures, dependency and metadata Experienced in data governance process to ingest (batch, stream), curate, and share data with upstream and downstream data users. Experienced in data pipeline builder and data wrangler who enjoys optimizing data systems and building them from the ground up. Demonstrated understanding using software and tools including relational NoSQL and SQL databases including Cassandra and Postgres; workflow management and pipeline tools such as Airflow, Luigi and Azkaban; stream-processing systems like Spark-Streaming and Storm; and object function/object-oriented scripting languages including Scala, C++, Java and Python. Familiar with DevOps methodologies, including CI/CD pipelines (Github Actions) and IaC (Terraform) Ability to obtain and maintain a Public Trust; residing in the United States Experience with Agile methodology, using test-driven development. Job Location: This position requires that the job be performed in the United States. If you accept this position, you should note that ICF does monitor employee work locations and blocks access from foreign locations/foreign IP addresses, and also prohibits personal VPN connections. Bot and Third-Party Applications Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact Candidateaccommodation@icf.com for assistance. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $98,614.00 - $167,644.00 Nationwide Remote Office (US99)
Support design, implementation, and maintenance of enterprise network infrastructure, monitor system performance, troubleshoot network issues, and collaborate with teams for secure operations. | Bachelor's degree, 8+ years enterprise network infrastructure experience, US citizenship, ability to obtain security clearance. | Description Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award. The Work: ICF is seeking an experienced Systems Engineer to support the design, implementation, operation, and maintenance of enterprise network infrastructure supporting critical federal programs. The Systems Engineer will be responsible for ensuring the reliability, availability, performance, and security of network hardware, operating systems, and communication infrastructure. This role requires strong technical expertise in network engineering, systems administration, troubleshooting, and infrastructure modernization within complex enterprise environments. Job Location: This position is remote and requires that the job be performed in the United States. If you accept this position, you should note that ICF monitors employee work locations and blocks access from foreign locations/foreign IP addresses and prohibits personal VPN connections. Our core work hours are 10:00 AM – 4:00 PM Eastern Time, with flexibility to start earlier or work later depending on your time zone. Please note that project meetings may occasionally begin before 10:00 AM Eastern to accommodate client requirements. Limited travel may be required for customer meetings, infrastructure deployments, or team collaboration. What You Will Do: The selected candidate will support the administration, maintenance, and enhancement of enterprise network infrastructure while ensuring high availability and operational performance. The Systems Engineer will perform systems engineering activities across network hardware, operating systems, and communication technologies while providing technical support, troubleshooting complex issues, and assisting with infrastructure modernization initiatives. This individual will work closely with network engineers, system administrators, cybersecurity personnel, and project leadership to maintain secure and reliable IT operations. Responsibilities: Supervise, coordinate, and perform additions, upgrades, and changes to enterprise network hardware, operating systems, and connected devices. Investigate, analyze, recommend, configure, install, and test new network hardware, software, and infrastructure components. Provide day-to-day operational support for enterprise network infrastructure and operating systems. Monitor system utilization, network performance, and response times to ensure optimal system availability. Diagnose and resolve complex network, communications, and infrastructure issues. Troubleshoot network connectivity at both the physical and logical layers using network measurement tools and diagnostic software. Perform hardware testing, configuration validation, and communication protocol analysis. Participate in the planning, design, technical review, implementation, and deployment of new network infrastructure and operating systems. Support voice and data communication networks, ensuring reliable and secure network services. Maintain network infrastructure standards, configurations, and documentation. Configure, monitor, and support TCP/IP networking and other enterprise communication protocols. Collaborate with cybersecurity, systems administration, and engineering teams to ensure secure network operations. Provide technical consultation, mentoring, training, and operational support to IT staff as directed. Develop and maintain technical documentation, network diagrams, standard operating procedures, and system configurations. Support infrastructure modernization, performance optimization, and continuous improvement initiatives. Basic Qualifications: Bachelor's Degree in Computer Science, Information Systems, Computer Engineering, or a related technical discipline. 8+ years of experience supporting enterprise network infrastructure and systems engineering. US citizenship is required by government agency. Candidate must be able to obtain and maintain the required government security clearance. Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S. What We Would Like You to Bring with You: Experience configuring, administering, and troubleshooting network hardware and operating systems. Experience supporting enterprise voice and data communication networks. Strong understanding of TCP/IP networking, routing, switching, and network communication protocols. Experience diagnosing and resolving complex infrastructure and communication issues. Experience supporting infrastructure implementation, upgrades, and technology refresh initiatives. Hands-on experience with: Enterprise network infrastructure design and administration TCP/IP networking and communication protocols Routing and switching technologies Windows Server and Linux operating systems Network monitoring and performance management tools Network diagnostic and troubleshooting tools DNS, DHCP, VPN, and firewall technologies Virtualization technologies (VMware, Hyper-V, or similar) Cloud networking (AWS, Microsoft Azure, and/or Google Cloud Platform) Infrastructure automation and scripting (PowerShell, Python, Bash, or similar) Network security best practices and system hardening Experience supporting Federal Government IT infrastructure is preferred. Industry certifications such as Cisco CCNA/CCNP, CompTIA Network+, Security+, Microsoft, VMware, or equivalent certifications are highly desirable. Experience supporting highly available, mission-critical enterprise environments. Familiarity with ITIL processes and infrastructure lifecycle management. Experience participating in disaster recovery, business continuity, and infrastructure resilience planning. Professional Skills: Strong analytical and troubleshooting skills with the ability to diagnose and resolve complex technical issues. Excellent verbal and written communication skills. Strong organizational skills with exceptional attention to detail. Ability to manage multiple priorities and support critical operational environments. Demonstrated ability to work independently while collaborating effectively with multidisciplinary technical teams. Commitment to delivering reliable, secure, and high-performing enterprise infrastructure. Experience supporting remote or hybrid operational teams is preferred. Bot and Third-Party Applications Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact Candidateaccommodation@icf.com for assistance. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $119,323.00 - $202,850.00 Nationwide Remote Office (US99)
Lead and manage projects to improve housing supply strategies and community development initiatives. | Requires 8+ years in housing/community development with expertise in economic incentives, land use policies, and affordable housing finance. | Description PROJECT MANAGER - HOUSING SUPPLY INITIATIVES ICF seeks a self-motivated Project Manager with experience in housing, community development, and economic development to serve as an integral member of a growing number of Housing Supply initiatives within the Housing and Community Development portfolio. This role supports federal, state, regional, and local clients in designing and implementing local strategies to expand and preserve their supply of housing, including affordable housing, with a particular emphasis on slower growing and economically distressed communities where market realities require targeted, multisector interventions. The Project Manager will lead and contribute to a variety of engagements, including those under U.S. Department of Housing and Urban Development (HUD) technical assistance programs, as well as projects for state, regional, and local clients. They will help communities activate a broad set of housing supply and community economic development strategies aimed at attracting capital, reducing barriers to development, and supporting long-term neighborhood and market resilience. Candidates must bring strong knowledge of supply-side levers such as local economic incentives, Opportunity Zones, Tax Increment Financing, land banking and assembly, inclusionary and incentive-based land use policies, transit-oriented development, vacant property strategies, incremental or small-scale developer capacity building, and preservation of naturally occurring affordable housing (NOAH). While not required, ICF is especially interested in candidates with experience stacking or braiding together different incentive and financing tools to catalyze private investment in housing. The Project Manager will work with communities of all types, and candidates should be adept at helping jurisdictions identify policy tools aligned with their local market typology, development context, and long‑term housing goals. Key Responsibilities • Leading tasks within large and small technical assistance projects supporting cities, regions, and states in designing and implementing policies and programs, drawing on expertise in economic incentives, Opportunity Zones, regulatory reforms, preservation, developer capacity, and redevelopment of distressed assets. • Drafting plans, guidebooks, and written products that integrate economic incentives, Opportunity Zones, land‑use and regulatory strategies, and development readiness tools to help communities increase and preserve the supply of housing. • Overseeing the development of plans, toolkits, and other written products, including oversight of authors, designers, subject-matter experts, and other contributors. • Leading teams, managing project budgets, and overseeing deliverables while ensuring clear communication with a variety of clients. • Tracking priorities to ensure accurate, timely, and cost‑efficient completion of assignments. • Facilitating stakeholder engagements that include governments, developers, and others to identify challenges and build consensus to address housing needs in their communities. Required Qualifications • Bachelor’s degree in Planning, Public Administration, Public Policy, Government, Business Administration, or related discipline related to urban planning, economic development, or affordable housing finance. • Minimum 8 years of direct experience at a consulting firm, civic organization, non-profit, or a state, regional, or local government developing local housing strategies, advancing the development of new affordable housing, and designing/implementing community development initiatives. • Experience with local housing development and preservation actions related to land use, tax incentives, redevelopment of vacant/distressed properties, redevelopment of publicly owned land, and/or NOAH preservation. • Demonstrated project management experience. • Demonstrated experience producing written policy products (such as implementation plans, guidebooks, or toolkits). • Experience working with smaller or capacity-constrained communities. • Willingness to travel occasionally. Preferred Qualifications • Master’s Degree preferred. • Understanding of local strategies to leverage Opportunity Zones to attract capital. • Understanding of HUD housing and community development programs and products. • Experience working directly or with developers to braid or stack multiple financing and grant programs to advance or attract affordable housing and/or economic development projects. • Experience facilitating stakeholder meetings or presentations, including in environments with divergent views. • Experience with commercial development. • Experience with housing data analysis or existing conditions assessments. Professional Skills You Will Use • Excellent verbal, interpersonal, and written communication skills. • Strong project leadership, with ability to manage competing priorities in a fast‑paced environment. • Ability to work effectively with all levels of internal staff, clients, and partners. • Strong analytical, problem‑solving, and decision‑making skills. • Proficiency with Microsoft Office. • High level of professionalism, judgment, tact, and diplomacy. • Ability to communicate with both technical and non‑technical audiences. • Comfortable with a remote team environment. #Indeed #LI-CC1 Bot and Third-Party Applications Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact Candidateaccommodation@icf.com for assistance. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $89,649.00 - $152,404.00 Nationwide Remote Office (US99)
Design and build AI-enabled enterprise applications translating business problems into scalable technical solutions while ensuring compliance and governance. | 6+ years software engineering with 4+ years in enterprise solutions, 1 year agentic coding, proficiency in TypeScript, Python, cloud-native Azure/AWS, and bachelor's degree. | Description Job Summary The Senior Agentic Enterprise Solutions Engineer is a hands-on builder responsible for designing, coding, supporting, and evolving AI-enabled enterprise applications and business solutions. This role works directly with business stakeholders to interpret ambiguous business problems, identify practical solution patterns, and rapidly translate those ideas into secure, scalable, production-ready applications. Initially focused on the Token Allocation System (TAS), this role will help establish a repeatable model for building future AI-enabled business solutions across the enterprise. The ideal candidate combines strong software engineering fundamentals, agentic coding proficiency, enterprise architecture awareness, and the ability to connect business process needs with working technical solutions. Key Responsibilities Agentic Solution Engineering Use agentic coding and AI-assisted development practices to rapidly design, build, test, and evolve enterprise business solutions. Translate ambiguous business challenges into scalable, production-ready applications and automation solutions. Establish practical engineering patterns for AI-enabled application development, delivery, and support. Enterprise Solutions Development Design, build, enhance, and support enterprise business applications and enterprise solutions. Drive technical solution architecture, implementation, and continuous enhancement of assigned solutions. Ensure solutions meet security, audit, compliance, and governance requirements. Evaluate emerging technologies and recommend practical business applications. Business Partnership Partner directly with stakeholders to understand business objectives, identify root causes, and define solution approaches. Communicate technical tradeoffs, recommendations, and delivery plans to technical and non-technical audiences. Ensure solutions align with business needs while remaining scalable, secure, and maintainable. Platform, Data & Integration Collaboration Collaborate with Cloud Engineering, Integration, and Data teams to align solutions with enterprise standards and best practices. Design solutions that leverage enterprise platforms, data assets, and integration capabilities effectively. Qualifications 1+ year with agentic coding tools and AI-assisted development methodologies (Claude Code or equivalent). 6+ years of software engineering, application development, or solutions engineering experience. Full-stack software development experience. Bachelor's degree in Computer Science, Information Systems, Engineering, or related field 4+ years experience back-office building enterprise solutions, working directly with business stakeholders and translating requirements into technology solutions using strong written and verbal communication skills. 3+ years experience with TypeScript/Node.js, Python, databases, APIs, and modern application architectures. 3+ years experience building cloud-native solutions using Azure and/or AWS (landing zones, Key Vault, managed identity). Preferred Experience AI platforms including Copilot Studio, Azure AI Foundry, Microsoft Graph, Claude Code, GitHub Copilot, or similar technologies. Enterprise application development involving workflow automation, business process modernization, or internal business systems. Microsoft Fabric, Purview, and data governance. Deltek Costpoint, Workday, Boomi, ERP integrations or financial systems. Experience defining engineering standards, reusable solution patterns, and AI-enabled development practices. Bot and Third-Party Applications Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact Candidateaccommodation@icf.com for assistance. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $158,132.00 - $268,824.00 Reston, VA (VA30)
Lead strategic communications projects and manage multiple deliverables for federal clients. | Requires 8+ years in communications project management, federal client experience, and strong verbal and written skills. | Description Senior Communications Specialist, Transportation We are proactively sourcing talent for anticipated future Senior Communications Specialist, Transportation opportunities. ICF seeks a Senior Communications Specialist to join our team and work on a fast-paced strategic communications project management team focused on federal clients. In addition to project leadership, this individual will play an important part in ensuring the highest quality for all deliverables. This is a great opportunity to project manage multiple task orders and join a team that is working on meaningful projects. This individual will have the opportunity to direct a variety of deliverables across multiple mediums. ICF Next delivers all the strategic communications and marketing services of a top-flight marketing agency, plus the expertise and resources of a leading international consulting firm. This is an exciting role offering excellent opportunities for dynamic work on some of the most pressing transportation issues facing Americans today. As a Senior Communications Specialist, you will serve as the primary client contact for several federal transportation communications deliverables. This will include: • Directing, planning, and creating effective communications across multiple communications touchpoints including media relations, digital media, social media, publications, speeches, technical and research documents, briefing materials, reports to Congress, press releases, special events and exhibits. • Develop and implement communications strategies. • Project manage all deliverables working with a multi-disciplinary team. • Work collaboratively with federal employees to propose functional communications approaches, counsel leadership on strategies and tactics, and develop messaging. • Develop and produce both public-facing and internal deliverables. • Create and review all communication material, including overseeing or developing all copy and messaging intended for public consumption to ensure its alignment with the client’s strategic vision. • Help manage client team and acts as liaison between federal professionals and ICF’s internal support teams (e.g., creative, technical subject matter experts). • Meet weekly with internal teams as a group and on an individual basis to help set short- and long-term goals that will enhance client services. As a Senior Communications Specialist, you will have: Required Qualifications: • Bachelor’s degree in communications, marketing, public relations, advertising, or related majors or equivalent experience. • 8+ years of professional experience to include: project management experience for a large-scale communications contract or agency and project leadership/management experience with federal large communications projects, including experience developing and managing budgets. • U.S. Citizenship required (per contract requirements) Preferred Qualifications: • Demonstrated experience working with federal transportation clients. • Directly applicable experience, preferably in a communications or PR agency setting. • Communications/Marketing experience in a government space. • Experience with transportation. • Knowledge of federal transportation communications market/style. • Consulting/agency background. Professional Skills: • Excellent verbal, written, organizational skills, and ability to interface effectively with all levels of the company and client. • Ability to work collaboratively with varying teams and team members. • Ability to recognize potential communications challenges and develop solutions based on best practices and research. • Experience in developing/conducting project planning activities to include collecting requirements and defining scope, developing project plans and timelines, and determining resource requirements. • Superior verbal, written, organizational, and time management skills, as well as attention to detail. • Ability to think creatively (independently or in a group setting) and provide unique solutions and rationale for solutions to clients’ communications challenges/problems. • Ability to quickly understand problems, synthesize large amounts of information, and provide succinct recommendations that tie back to overall account communication strategies and tactics. • Ability to “connect the dots” across other tasks within the contract and see “big picture” opportunities for contract enhancements. Job Location(s): Remote within the United States. Bot and Third-Party Applications Please note that this application must be submitted directly by the applicant for consideration. Failure to do so may result in the application being excluded for consideration. Applicants needing an accommodation for disability or religious purposes in connection with the application process should contact Candidateaccommodation@icf.com for assistance. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $74,090.00 - $152,404.00 Nationwide Remote Office (US99)
Lead cybersecurity governance, risk management, and compliance coordination for a federal technology services program. | Bachelor's degree, 10+ years federal cybersecurity experience, active certification (CISM), U.S. citizenship, and ability to obtain Federal Public Trust clearance. | Description This role is contingent upon a contract award. ICF is seeking an experienced Cybersecurity Manager to lead cybersecurity governance, risk management, compliance coordination, and security integration for a complex federal technology services program. This role will be responsible for ensuring cybersecurity requirements are addressed across systems, applications, integrations, cloud services, product delivery, and operational support functions. The ideal candidate has demonstrated experience supporting federal cybersecurity programs that require RMF alignment, assessment documentation, POA&M management, contingency planning, vulnerability coordination, cybersecurity reporting, and integration with engineering and product delivery teams. This role requires strong knowledge of federal cybersecurity requirements, practical risk management judgment, and the ability to coordinate across technical, program, operations, assessor, and client stakeholder groups. Job Location: This position is remote within the United States. Please note that ICF monitors employee work locations, restricts access from foreign locations and IP addresses, and prohibits the use of personal VPN connections. What You’ll Be Doing Lead cybersecurity governance and RMF coordination across a complex federal technology services environment. Develop, maintain, and coordinate cybersecurity assessment documentation, including FIPS 199 analyses, E-Authentication Risk Assessments, security control implementation statements, and supporting control artifacts. Support system teams, product teams, security assessors, and client stakeholders in preparing and maintaining cybersecurity evidence and compliance documentation. Evaluate cybersecurity risks associated with new capabilities, including applications, integrations, plug-ins, software tools, system connections, and platform changes. Track system security deficiencies, remediation activities, and Plans of Action and Milestones through closure. Lead or support development, maintenance, and testing of contingency plans for systems and services within program scope. Develop and maintain cybersecurity governance standard operating procedures, workflows, templates, and reporting mechanisms. Coordinate cybersecurity inputs into engineering, product delivery, architecture, DevSecOps, cloud, data, and service operations activities. Support vulnerability management, incident response coordination, risk reviews, control evidence collection, and security-related data calls. Partner with service operations, identity, device, network, platform, and application teams to ensure cybersecurity responsibilities are clear and evidence is maintained. Monitor cybersecurity risks, issues, dependencies, and compliance gaps, and escalate items requiring leadership attention. Translate cybersecurity requirements and risks into practical guidance for technical teams, program leadership, and client stakeholders. What You Must Have Bachelor’s Degree U.S. Citizenship required due to federal contract requirements. Must be able to obtain and maintain a Federal Public Trust clearance. 10+ years of experience supporting cybersecurity, information assurance, security governance, risk management, compliance, or RMF activities in federal or regulated environments. Active CISSP, CISM, CAP, Security+, GSEC, or equivalent cybersecurity certification. Preferred Qualifications 7+ years of experience supporting federal cybersecurity requirements, including FISMA, NIST 800-53, RMF, POA&M management, system assessment, or authorization activities. 5+ years of experience developing or maintaining cybersecurity assessment documentation, control implementation statements, security plans, contingency plans, risk assessments, or security artifacts. 5+ years of experience coordinating with system owners, security assessors, engineering teams, product teams, operations teams, or federal cybersecurity stakeholders. 5+ years of experience supporting vulnerability management, incident response coordination, remediation tracking, control evidence collection, or cybersecurity reporting. 3+ years of experience evaluating cybersecurity risks for new technologies, applications, integrations, SaaS platforms, cloud services, or system connections. 3+ years of experience supporting cybersecurity governance for cloud, SaaS, application modernization, DevSecOps, data, or enterprise platform environments. Experience supporting HHS, NIH, FDA, CMS, CDC, or other health-focused federal environments. Experience with Zero Trust, identity and access management, endpoint security, secure cloud architecture, secure SaaS governance, TIC 3.0, or continuous monitoring. Experience integrating cybersecurity requirements into Agile, DevSecOps, CI/CD, product delivery, and application modernization workflows. Experience supporting ATO packages, security assessment activities, security control validation, audit responses, and independent verification or validation reviews. Experience with cybersecurity tools and repositories used for POA&M tracking, vulnerability management, audit evidence, incident coordination, SIEM/SOAR, or continuous monitoring. Experience aligning cybersecurity activities with NIST 800-53 Rev. 5, NIST 800-37, NIST 800-61, NIST 800-34, FedRAMP, FISMA, CISA guidance, or HHS security policy. Experience developing cybersecurity dashboards, executive risk reporting, compliance scorecards, and metrics-based security governance materials. Additional cybersecurity, cloud security, Agile, ITIL, AWS, Azure, Google Cloud, or project management certification. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $158,819.00 - $269,993.00 Nationwide Remote Office (US99)
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