II

IIIIIIUS

20 open positions available

4 locations
2 employment types
Actively hiring
Full-time
Part-time

Latest Positions

Showing 20 most recent jobs
II

Research Associate, Customer Insights - REMOTE

IIIIIIUSAnywhereFull-time
View Job
Compensation$67K - 115K a year

Support customer insights and behavioral science projects through research design, data analysis, and cross-functional collaboration. | Bachelor’s degree in social or behavioral sciences, 3+ years in customer insights research, project management experience, proficiency in survey and data analysis software. | Description Research Associate, Customer Insights Location: US Remote Ready to make a difference? To support our growth, we are seeking a Research Associate for our Utility Programs and Services (UPS) division to advance ICF’s Customer Insights and Behavioral Science offerings. You will support a range of social and behavioral science projects for energy utility clients, applying both research expertise and project management skills. In this role, you will work closely with the team’s customer insights and behavioral science experts as well as other researchers to conduct best-in-class qualitative and quantitative customer research. You will also work with marketing, IT, analytics, and program implementation teams to apply data-driven insights and behavioral science to enhance customer engagement and experience. Why you will love working here: Quality of life: Flexible workplace arrangements, work-life balance Investment of the community: Donation matching, volunteer opportunities Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan And many, many more (Ask your recruiter for more details!) What you will be doing: Conduct background research and benchmarking related to project needs Manage research participant recruitment Support design of interview guides and surveys Conduct interviews and field online surveys Produce data summaries and basic reporting Manage project timelines and monitor budgets Collaborate with team colleagues and other cross-functional teams Support efficiency of team operations and project management What we need you to have (minimum qualifications): Bachelor’s degree in social or behavioral sciences or related field 3+ years of professional work experience developing, designing, and conducting successful customer insights research (qualitative and quantitative) or similar projects 3+ years of experience managing projects, budgets, timelines, and administration for customer insights research or similar projects Experience in survey research software (Alchemer, Qualtrics) and data analysis software (SPSS, R) Proficient with MS Office Applications (Word, PowerPoint, Outlook, Excel) Must be able to pass a background check and drug screening What we would like you to have: Master’s degree in social or behavioral sciences Experience working with energy utilities or in another environmental domain Advanced skills in the following areas: organization, flexibility, financial and time management, stakeholder collaboration and outreach, project planning and execution, problem-solving In-depth knowledge of behavioral science approaches to energy efficiency, clean energy, and demand response Data visualization experience Strong presentation skills Professional Skills: Ability to take initiative and work well independently, collaboratively, and remotely Strong verbal, interpersonal, and written communication skills Strong presentation skills · Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $67,355.00 - $114,503.00 Nationwide Remote Office (US99)

Qualitative and Quantitative Research
Project Management
Consumer Insights
Direct Apply
Posted 3 days ago
II

Senior Software Engineer- Golang (Remote)

IIIIIIUSAnywhereFull-time
View Job
Compensation$99K - 168K a year

Developing enterprise-level backend solutions, working with cloud technologies, and collaborating in an Agile environment. | Extensive experience in full-stack development with TypeScript, Node.js, Angular, and cloud platforms, but lacking Golang and healthcare-specific experience. | Description The Team Our Health Engineering Solutions (HES) team works side by side with customers to articulate a vision for success, and then make it happen. We know success doesn't happen by accident. It takes the right team of people, working together on the right solutions for the customer. We are looking for a seasoned Senior Backend Engineer who will be a key driver to make this happen. Our team supports the vision to improve patient quality care and consumer decision-making by hospital providers across the country, by collecting, computing, and publicly reporting outcomes-based hospital quality measure data. This contract will serve to develop a human-centric reporting system that allows refinement, filtering, and data comparison, as well as the ability to view supplemental information. Leveraging modern technologies, DevOps practices, and cloud-based infrastructure, our dynamic work environment involves multiple project teams collaborating toward a common vision of delivering an integrated solution. The Work We are seeking a Golang Backend Engineer to join our dynamic team. In this role, you will be responsible for working with a team of engineers and building enterprise-level backend solutions using a variety of technologies. You will be working with JavaScript, Golang and OpenAPI to develop robust and scalable applications that support the Centers for Medicare and Medicaid Services (CMS) Hospital Quality Reporting (HQR) as we develop a next generation reporting and analytics system that directly impacts healthcare quality. Your responsibilities will also include leveraging AWS cloud technologies to manage large datasets and create efficient data pipelines. You will be expected to design, develop, test, and deploy Java applications that meet the needs of our clients and partners. The ideal candidate will have a strong understanding of software development principles and a proven track record in backend development. Experience with Agile software development methodologies is a must, as we value collaboration and flexibility in our approach to project management. This is an excellent opportunity to work with a team of experienced professionals and contribute to the development of high-quality software solutions. If you are passionate about technology, eager to learn, and want your work to impact systems that collect healthcare data used by hundreds of thousands of daily users, we want to (virtually) meet you! Technologies Golang JavaScript AWS cloud technologies PostgreSQL ECS/Fargate Lambda Terraform Jenkins Git and GitHub Confluence / Jira Key Responsibilities and Job Duties Work with a team of talented engineers, ensuring the successful delivery of high-quality solutions that meet business objectives Perform code reviews and develop processes for improving code quality Design and build microservices and serverless applications in the cloud Work with Product Owner and UX design to understand and create solutions for diverse user requirements Work with Architects and other Engineers to help create and then implement development best practices Work with test engineering team to assure product quality Collaborate in a fast-paced Agile environment Participate in team code reviews and design reviews Help our support team triage bugs and troubleshoot production issues Cooperating with the back-end developers in the process of building the applications Work independently to design, develop, and document solutions, while adhering to all applicable standards (e.g., architectural, coding, security) Work with DevOps engineers on CI, CD, and IaC Read specs and translate them into test designs and test automation Required Qualifications Bachelor’s degree. In lieu of a degree, the following will be accepted: At least 4 years of relevant IT industry experience. 5+ years of experience with modern design patterns and building enterprise-grade production applications, as well as experience with version control tools, such as Git 3+ years of experience testing code builds and deployment properly through Continuous Integration/Continuous Deployment processes, built in Jenkins or a comparable tool 2+ years of experience coding with Golang Candidate must be able to obtain and maintain a Public Trust Clearance Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S. Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years Preferred Qualifications Candidates with U.S. citizenship or Green Card will be prioritized due to Federal Clearance requirements Experience working in the healthcare industry with PHI/PII Federal Government contracting work experience Expertise working as part of a dynamic, interactive Agile team Strong written and verbal communication skills Strong problem-solving and analytical skills Ability to work collaboratively in a team environment Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $98,614.00 - $167,644.00 Nationwide Remote Office (US99)

TypeScript
React
Node.js
Direct Apply
Posted 4 days ago
II

Senior Drupal Engineer - Remote

IIIIIIUSAnywhereFull-time
View Job
Compensation$99K - 168K a year

Design, develop, and maintain web applications with a focus on full-stack development using modern JavaScript frameworks. | Extensive experience in full-stack web development, particularly with TypeScript, React, Node.js, and cloud platforms, with no mention of Drupal or PHP frameworks. | Description About the Role In this role, you’ll be responsible for the hands-on design, development, implementation, and maintenance of the CMS platform and associated web applications. This role involves both frontend and backend development, translating product requirements and design specifications into clean, secure, and high-performance code. The Developer will work as part of a collaborative team, partnering with the Product Manager to understand feature requirements and with the User Researcher and designers to implement user-friendly and accessible interfaces. Key activities include customizing CMS functionality, building integrations with other state systems, writing and executing unit tests, and participating in code reviews to ensure quality and consistency across the platform. What You’ll Do Architect and deliver Drupal sites that are fully compliant with standards for design, accessibility, security, and performance Write automated tests that support the delivery of quality software Help define and support your application’s path to production Work with less experienced engineers to level up their skills Work directly with stakeholders and team members to set and manage expectations throughout the life of the project Operate within an agile development process Requirements 6+ years building Drupal solutions, including module development, theming, and migrations Must reside in the US, be authorized to work in the US, and work must be performed in the US. What You’ll Bring 6+ years building secure, accessible, responsive web applications 6+ years building Drupal solutions, including module development, theming, and migrations Expert command of Drush and Composer A deep understanding of the fundamental technologies of the web: HTTP, SSL, HTML, CSS, JavaScript, and JSON Experience writing automated tests A general understanding of containerization Strong oral and written communication skills and the willingness to use them A strong sense of ownership and engagement Nice to Have Familiarity working in and with Cloud technologies like AWS, Pantheon, and Acquia Familiarity with PHP frameworks such as Symfony, Laravel, and CakePHP An active account on drupal.org Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $98,614.00 - $167,644.00 Nationwide Remote Office (US99)

TypeScript
React
Node.js
Direct Apply
Posted 4 days ago
IIIIIIUS

Social Media Coordinator (Future Opportunity)

IIIIIIUSAnywhereFull-time
View Job
Compensation$67K - 138K a year

Support federal and local government client accounts by developing and executing social media strategies, creating content, and analyzing performance metrics. | Requires at least 2 years of relevant experience, familiarity with federal social media policies, and proficiency with analytics platforms and graphic/video editing tools. | Description Job Description This role is part of our talent pipeline, and while there may not be an immediate opening, we are proactively connecting with qualified candidates for future opportunities. We’re currently hiring a Social Media Coordinator to support an upcoming federal contract, working with our teams across federal, state, and local government client accounts. If you’re passionate about social media, analytics, and the positive impact they can have in solving challenges, we’d love to talk to you. This position is remote, though candidates located on the U.S. East Coast are preferred. The Company ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference. At ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world. Join our community of mission-driven creatives, communicators, strategists, and technologists to challenge the status quo. The Team We are a team of digital communications strategists and specialists supporting federal, state, and local government client accounts. We work together to provide our clients with social media management, content writing, paid media support, social listening, metrics reporting, and training. Location: This role will be remote in the DC metro area. What you’ll be doing: • Work closely with account teams to develop and execute social media plans and editorial calendars. • Create social media content, including copy, creative, and video for various platforms. • Schedule, publish, and monitor social media content using third-party software, ensuring timely distribution and managing responses. • Manage analytics for client programs and provide actionable recommendations for improvement. • Manage a regular cadence of responses to comments on social media platforms. • Collaborate with creative, paid media, analytics, and client POCs to deliver integrated campaigns. • Stay up to date with social media trends and best practices. What you must have: • Must be a US Citizen to get a Public Trust. • Bachelor’s degree in business, communications, media, or related field and at least four (4) years of relevant experience, OR at least two (2) years of relevant experience with a Master’s degree or higher in business, communications, media, or related field. What we’d like you to have: • Experience working on federal government contracts or in a government communications setting. • Communications campaign experience. • Demonstrated ability to apply federal social media policies and guidelines, including compliance with the Plain Language Act and branding/visual identity standards. • Familiarity with analytics platforms (native and third-party such as Sprout Social, Brandwatch, or Hootsuite). • Prior experience on a social media team, public relations firm, or digital media agency. • Proficiency in graphic or video editing tools (Canva, Adobe Creative Suite, etc.) to support rapid content needs. • Experience with paid social media campaign setup and optimization. • Familiarity with crisis communications and rapid response on social media. Professional Skills: • Strong writing, editing, and proofreading skills. • Proven ability to work in fast-paced environments, manage multiple projects, and meet deadlines. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $67,063.00 - $137,949.00 DC Remote Office (DC99)

Social media management
Content creation
Analytics and reporting
Verified Source
Posted 8 days ago
II

Senior Manager, Disaster Management - HUD CDBG-DR - Remote (US)

IIIIIIUSAnywhereFull-time
View Job
Compensation$108K - 184K a year

Leading and managing disaster recovery programs, ensuring compliance, and coordinating project teams and stakeholders. | Extensive experience in disaster recovery, HUD programs, project management, and overseeing construction or infrastructure projects. | Description ICF’s Disaster Management Division is seeking a Senior Manager, Disaster Management for Disaster Recovery programs and projects. This position is 100% Remote in the United States, with expected travel and deployments. As part of our growing Disaster Management group, this position requires in-depth experience with the Department of Housing and Urban Development’s Community Development Block Grant Disaster Recovery (CDBG-DR) program and other disaster response and sheltering programs. The Senior Manager will work alongside Project Managers as well as subject matter experts, and junior staff to develop and implement policies and procedures for post-disaster recovery housing efforts including potentially supporting infrastructure, economic revitalization, and public services programs. Responsibilities will also include serving as an expert on policy and regulatory issues, developing written materials, managing staff, project management, providing training and technical assistance, and working directly with clients to provide advisory/consulting services. The Senior Manager, Disaster Management position will work together with project managers and program stakeholders to ensure the smooth performance of low, medium, and high-volume projects. As such, this position assists the team and clients to maintain a complete understanding of all applicable program policies, requirements, and procedures and possess knowledge of regulatory and statutory compliance requirements for housing disaster recovery and similar programs & projects. If you are ready to make a significant impact in your career and your community, this is the opportunity you have been waiting for! ICF is committed to providing innovative and effective solutions for federally funded programs aimed at rebuilding and enhancing resilience in communities affected by natural disasters. Our team is dedicated to anticipating client needs and strategically deploying resources to drive impactful outcomes. Join our employee-focused, visionary ICF Team! YOU CAN MAKE A DIFFERENCE! Compensation: While the range below is broader for career growth, this position will offer a base salary of $120,000 to $150,000. Offer based on % of job description match and location. Higher education and experience will not alter this range. Key Responsibilities: • Assisting the V.P. and leadership in providing overall leadership to teams assisting and implementing post-disaster recovery efforts. • Scheduling and assigning staff. • Allocating resources, assessing risk and managing risk. • Coordinating various components that contribute to the project as a whole to ensure on-time delivery. • Ensuring that task deadlines are understood and achieved. • Keeping all parties informed of progress and any outstanding issues. • Oversight and management of subcontractors. • Ensuring deliverables are completed compliantly, on schedule and of high quality. • Validate progress and quality of Construction Managers performance, track and confirm noted items are addressed and regularly communicate results. • Follow-up with staff, subcontractors and construction managers on expectations and progress of tasks. • Assist project leadership and staff with client requests by providing data, reports and other required information and in ensuring quality control of all information provided. • Following tight and changing deadlines with informed progress and outstanding issues. • Serving as capture lead for assigned business development opportunities. • Representing ICF in current and potential client meetings. • Serving as technical and proposal lead. Please provide a concise resume aligned with the qualifications, skills, and experience required. Minimum Qualifications: • Bachelor’s degree. • 8+ years of combined program and project management experience. • 5+ years of in-depth experience with the Department of Housing and Urban Development’s Community Development Block Grant Disaster Recovery (CDBG-DR) program. • 2+ years of experience project managing a successful high-volume housing recovery program. • Able and willing to travel (flight and vehicle) for program needs as directed. • Must have a valid U.S. driver’s license and successfully pass a Motor Vehicle Records (MVR) check. Preferred Skills/Experience: (These may set candidates apart) • Experience overseeing or inspecting construction contractors and subcontractors, negotiating change orders, and achieving high quality completed constructions via tools and other mechanisms. • Experience monitoring federally funded programs. • Highly experienced, intermediate to advanced, in MS Office programs and computer programs, with an ability to quickly accept and learn new technology. • 15+ years in disaster recovery, including federal, state and local government. • Certification as a Project Management Professional (PMP) Professional Skills: (You will bring these skills with you day one) • Ability to be flexible to handle multiple priorities and to work overtime as necessary. • Driven to achieve results, ask questions and continually seek efficiencies in the day-to-day process. • Visionary, enthusiastic energized approach to collaboration and growth. • Superior communication and customer service skills and exhibit a high level of professionalism in all communications. • Strong analytical, problem-solving and decision-making capabilities. • Team player with the ability to work in a fast-paced environment, meeting tight and changing deadlines and requirements • Strong proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel). Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $108,476.00 - $184,409.00 Nationwide Remote Office (US99)

Program Management
Disaster Recovery
Regulatory Compliance
Direct Apply
Posted 8 days ago
II

Public Policy Researcher (DHS-Dedicated, DC on-site & Hybrid remote role)

IIIIIIUSAnywhereFull-time
View Job
Compensation$50K - 86K a year

Support DHS immigration policy development through research, drafting, and administrative support. | Bachelor's degree in social sciences or related field, with at least 1 year of policy research or related experience, and U.S. citizenship. | Description Public Policy Researcher (DHS-Dedicated) Are you interested in working on current and emerging immigration policy issues? Do you want to apply your education and experience to help government agencies improve the way they develop and implement immigration-related regulations, policies, and programs? Our Regulatory, Policy, and Economics portfolio has over 30 years of experience supporting the design, implementation, and improvement of federal programs and is seeking a policy researcher to join them. This full-time position will be focused on supporting the Department of Homeland Security (DHS) on immigration-related issues and programs. LOCATION: The position will be located on-site in client office in Washington, DC. There may be allowance for periodic telecommuting. This role is available immediately. Ideal candidates will combine a detail-oriented approach and effective organizational capabilities, excellent verbal and interpersonal skills, and equally strong research, and writing skills to work with our clients in DHS to support their development and implementation of policies and programs. Key Responsibilities Interact directly with clients within DHS Immerse oneself rapidly in varied immigration-related tasks and projects Assist with efforts to draft, route, and track the assignment of tasks and correspondence among DHS team members and staff Draft and edit documents (e.g., policy documents, briefings, presentations) for client review Attend intra-agency meetings and working groups Provide verbal and written progress updates to client and ICF staff Provide other administrative support to DHS, as requested Minimum Requirements Bachelor's degree in Political Science, International Relations, Public Affairs, Human Services, Social Sciences, Government or Policy Studies, or similar. Minimum 1 year of relevant work experience supporting policy research and analysis, regulatory or administrative policy support, public policy, immigration policy, Government affairs, public administration, or federal programs. U.S. citizenship is required by federal government contract. This position requires a Public Trust security clearance. Applicants will be subject to a government security investigation to obtain clearance. Professional Skills Required Excellent verbal, interpersonal, and written communications skills Strong attention to detail Strong analytical, writing, organizational, problem-solving, and time-management skills Ability to prioritize and work on multiple tasks under strict deadlines in a fast-paced environment Ability to work well in a team-oriented environment. Proficiency in MS Office (Word, Excel, Outlook, PowerPoint) and Adobe Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $50,386.00 - $85,656.00 DC Client Office (DC88)

Research and analysis
Policy document drafting
Oral and written communication
Direct Apply
Posted 9 days ago
II

Environmental Policy Analyst

IIIIIIUSFairfax County, VirginiaFull-time
View Job
Compensation$56K - 95K a year

Conducting applied research, analyzing environmental data, and supporting policy and regulatory assessments. | A master's degree in environmental science or related field with experience in quantitative research, environmental data analysis, and familiarity with environmental regulations. | Description ICF is looking for an Environmental Policy Analyst. ICF’s Regulatory, Policy and Economics business portfolio supports primarily public-sector clients with research, analysis, technical assistance, and implementation support to help them address complex policy, management, and regulatory challenges. We estimate the environmental, safety, and social impacts of regulations, policies, and programs and assess their costs, benefits, and economic impacts. We also evaluate program effectiveness. We work with virtually all federal agencies and with state and local agencies and select non-profit and private-sector clients. Our key clients include the Environmental Protection Agency, Department of Agriculture, and Department of Transportation. This position can be fully remote with a preference for a hybrid work arrangement from one of ICF’s office locations throughout the continental United States. Job Responsibilities: As an Environmental Policy Analyst, you will work within an interdisciplinary team conducting applied research and providing consulting services in support of national-level programs focused primarily on addressing a range of environmental, public safety, and natural resources management issues. You will contribute to research and quantitative analyses and conduct regulatory and policy analyses for our clients. Specific duties may include: Characterizing the ecological and human health effects of pollutants and environmental stressors Reviewing and synthesizing scientific literature Compiling and analyzing industrial releases and environmental data Researching industry responses to changing regulatory requirements, developing and applying hydrological and fate and transport models and other methods to quantify impacts Providing other general program support. The bulk of your work will be on domestic regulatory issues. You will work in collaboration with senior and junior staff within a multidisciplinary team that includes economists, scientists, and engineers. You will also have direct contact with clients and will contribute to expanding our business. What you need to be a successful candidate for this role: Minimum qualifications: Master’s degree in physical or environmental science, environmental engineering, or a related discipline with 1+ years of professional work experience including quantitative research skills. This experience can include academic training or coursework in water resources, systems modeling, geographical information systems and/or remote sensing, and programming/scripting. As this is a client-facing role, excellent professional written and oral communications skills are essential. Preferred qualifications: 6 + months experience with or prior research with geospatial analysis and cartography 6 + months experience with or prior research using analysis software and scripting language (e.g., R, Python) to analyze environmental data. Prior consulting experience is highly desirable. Knowledge of environmental and natural resource regulation and policy issues, particularly regarding programs under the Clean Water Act, Safe Drinking Water Act, and other federal laws is also a plus. Strong analytical skills and a demonstrated ability to work independently and to apply a variety of technical skills and innovative thinking to solve problems Ability to prioritize and work on multiple projects concurrently under strict deadlines in a fast-paced environment Proficiency in MS Office applications, particularly Excel. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $55,665.00 - $94,631.00 Nationwide Remote Office (US99)

Research analysis
Data visualization
Policy analysis
Direct Apply
Posted 9 days ago
II

UX Designer - Remote

IIIIIIUSAnywhereFull-time
View Job
Compensation$99K - 168K a year

Design and optimize web experiences for a federal client, including developing wireframes, conducting research, and collaborating with content and graphic teams. | 5+ years in UX/UI/web design, experience with Drupal, SharePoint, 508 compliance, and ability to pass a federal background check. | Description ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include Embracing Difference; we seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference. @ ICF Next Government, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world. Join our community of mission-driven creatives, communicators, strategists, and technologists to challenge the status quo. We’re currently hiring a UX Designer, with experience in information architecture and design to manage and enhance the website for a federal client focused on cybersecurity. This role combines strategic design thinking with hands-on execution to deliver intuitive and accessible digital experiences. In this role, you will: Develop storyboards, wireframes, and mockups to communicate design concepts. Support developers in implementing designs accurately. Work independently as a designer or as part of a larger project team. Present ideas, concepts, and designs to clients and project teams. Review and optimize web designs for clarity, flow, interaction, messaging, and usability. Evaluate and improve information architecture and recommend improvements to overall design and content. Collaborate with graphic designers and content strategists to develop content for the web. Conduct research via competitive/comparative analysis, heuristic reviews, user interviews, or other research techniques appropriate for the project. Facilitate usability testing with designs and incorporate feedback into new iterations of the design. Lead or support the organization of workshops with users, stakeholders or internal team members, such as design studios or brainstorming sessions. Required Qualifications: 5+ years of experience in UX design, UI design, web design and management, or similar roles. Ability to pass a federal agency check. US Citizenship required by federal contract Additional Qualifications: Bachelor’s degree in human-computer interaction, computer science, psychology, or similar field. Familiarity with Drupal, SharePoint, and 508 Compliance. Excellent written and oral communication skills with a focus on attention to detail to produce client-ready reports and presentations. Experience supporting a client and executing both independently and as part of a team. Candidates must be willing to complete the e-QIP and undergo a standard federal government background check for this role. Employment is contingent on fitness for the position. Job Location(s): Position is able to be fully remote but must be based in the US. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $98,614.00 - $167,644.00 Nationwide Remote Office (US99)

Content Strategy & Editorial Leadership
Data Visualization & Plain Language Translation
UX Writing & Accessibility
Direct Apply
Posted 9 days ago
II

On-call Environmental Data Validation Chemist (Remote)

IIIIIIUSAnywherePart-time
View Job
Compensation$61K - 104K a year

Evaluate and validate environmental laboratory data for compliance with EPA standards, prepare reports, and review data accuracy. | A bachelor's degree in chemistry or equivalent lab experience, with 4+ years in EPA method analysis, and ability to work remotely using collaboration tools. | Description ICF seeks an On-call Environmental Data Validation Chemist to join our Region 9 team of environmental professionals to support an EPA contract, the Environmental Services Assistance Team (ESAT), across the country. This position will be on-call and remote (within the continental United States) and will be supporting EPA Region 9 of the ESAT program. As an On-call Environmental Data Validation Chemist, you will be responsible for evaluating and validating environmental laboratory analytical data for compliance with method and program/project QA/QC requirements. Reviews of laboratory-reported data will be conducted following EPA’s National Functional Guidelines or other procedures, as directed. Duties will include preparing written reports and editing electronic data in the cloud or through electronic file transfer to incorporate validation qualifiers, as well as reviewing the work of others doing similar work (i.e., technical or peer review). The successful candidate must be able to work both independently and as a member of a team of chemists and technicians. Required Qualifications: Bachelor's degree in chemistry, or equivalent years (4 years) of chemistry lab experience 4+ years of experience in organic and/or inorganic analysis using CLP, SW-846 and other EPA methods. Ability to work remotely (i.e., experience using collaboration tools such as Microsoft Teams, maintaining joint calendars, schedules, or files). Experience using Microsoft Word and Excel and Adobe Acrobat to create and edit documents/files. Must be authorized to work in the United States of America, per federal contract requirements. MUST BE ABLE TO PASS an EPA background check to obtain access to US federal property, per contract requirements. Preferred Skills/Experience: Experience in non-routine analyses such as PFAS by EPA methods, explosives, or radionuclides is desirable. Laboratory experience with EPA methods and laboratory instrumentation such as HPLC, LCMS, GC, GC/MS, GC/HRMS, ICP/AES, ICP/MS, IC, CVAA, etc. for the analysis of organic and inorganic constituents and contaminants is preferred. Experience in validating data according to the EPA National Functional Guidelines and use of the SMO Portal EXES website and software is preferred. Experience writing, reviewing, or implementing quality assurance project plans (QAPPs), sampling and analysis plans (SAPs), and related documents in accordance with EPA QA/R-5: EPA Requirements for Quality Assurance Project Plans; EPA QA/G-9: Guidance for the Data Quality Assessment: Practical Methods for Data Analysis; EPA QA/G-4HW: Guidance for the Data Quality Objectives Process for Hazardous Waste Sites; and other EPA quality assurance guidance is desirable. Experience reviewing/validating data from other methods/programs is desirable. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $61,232.00 - $104,094.00 Nationwide Remote Office (US99)

Environmental Microbiology
Molecular Biology Techniques
Water Resources Management
Direct Apply
Posted 10 days ago
II

Senior Software Engineer (React, Java, SQL Server) - (Remote - US)

IIIIIIUSAnywhereFull-time
View Job
Compensation$99K - 168K a year

Support and migrate existing systems to modern architectures using Java, React, and cloud technologies. | Requires extensive experience with Java, SQL Server, React, and full-stack development, which are not reflected in your skill set or experience. | Description *We are open to supporting 100% remote work anywhere within the United States. Must be able to support Eastern Time Zone* ICF is a rapidly growing, entrepreneurial, multi-faceted consulting company that works with government representatives and users to build and enhance the Department of Defense (DoD) Child and Youth Programs (CYP) system. The DoD recognizes the importance of providing military and DoD-affiliated families with access to quality, affordable childcare programs. Access to childcare directly affects the efficiency, mission readiness, morale, and retention of DoD personnel worldwide. ICF is seeking a Senior Software Engineer (React, Java, SQL Server) to support the CYP program. This position will be focused on maintaining and supporting the current Angular, Java, and SQL Server implementation; designing, implementing, and migrating to a modernized React, Java, and PostgreSQL architecture; and migrating an on-premise infrastructure to the cloud. This position requires extensive hands-on experience and the ability to update, maintain, and understand complicated SQL stored procedures to both support the current system and to migrate to a modern architecture and infrastructure. You should have experience with common development tools, techniques and numerous programming languages. All team members are very dynamic with experience delivering end-to-end solutions, quite often skilled in front-end, back-end, and database technologies. If you have an incredible passion for innovative technology development and enjoy working with clients, ICF is the place for you. Essential functions: Work in a full life-cycle software engineering project environment. Bring new ideas, tools, services, and techniques to the group. Use analytical thinking to make decisions based on facts and metrics whenever possible. Demonstrate a desire to learn and accept new challenges within and outside of team. Conduct thorough code reviews, implement unit and integration tests, and ensure code quality. Stay up to date on assigned specialties, work on expanding to others. Be willing to step up and lead initiatives at, or slightly above your title. Follow ICF coding standards. Foster asynchronous communication approaches and thrive in remote working environment. Expected to own smaller efforts and components of larger projects. What you must have: Bachelor’s degree in computer science, management information systems, mathematics, or equivalent experience. 5+ years of experience in full-stack software engineering with a strong understanding of best practices, design patterns, clean code, and unit/integration testing. 5+ years of experience with Java development including development of REST APIs using Spring Framework or Spring Boot. 5+ years of experience using relational databases including analyzing, writing, debugging, and maintaining complicated stored procedures (SQL Server and/or PostgreSQL preferred) 3+ years of experience in Frontend development with frameworks such as Angular or React (React preferred) 2+ years of experience working with REST APIs. 2+ years of experience with JPA, Hibernate, or equivalent ORM technologies. 1+ year of experience with Agile and Scrum methodologies, including sprint planning, stand-ups, and retrospectives. Excellent communication skills both written and verbal. Must be able to obtain and maintain a Public Trust. MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply Must be US Citizen or Permanent Resident (Greencard holder) due to a federal contract requirements. Preferred Skills: Cloud implementation and migration experience (AWS preferred) and experience with Infrastructure as Code implementations using tools such as Terraform Experience working with containerization with Docker Experience with container orchestration using tools such as Kubernetes Microservice Architecture, DevSecOps, and CI/CD pipeline experience Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $98,614.00 - $167,644.00 Nationwide Remote Office (US99)

Java
SQL Server
REST APIs
Direct Apply
Posted 10 days ago
II

Senior Mitigation and Resilience Analyst

IIIIIIUSLos Angeles, California, Panama City, Florida, Fairfax County, VirginiaFull-time
View Job
Compensation$74K - 126K a year

Support hazard mitigation planning, grant management, and policy research for disaster resilience projects. | Requires 5+ years of experience in hazard mitigation or disaster resilience, with skills in policy analysis, grant writing, and project management. | Description ICF's Disaster Management (DM) Division seeks a fully developed Senior Mitigation and Resilience Analyst to support our growing portfolio of nation-wide hazard mitigation planning, grant, and program management projects. This position is U.S. remote-based, with location preferences in California, Florida, North Carolina, Oklahoma, and South Carolina. The ideal candidate must be able to travel up to 25% domestically based on current and prospective clients. Non-managerial role. The DM Division supports state, local, tribal and territorial (SLTT) governments and non-governmental partners to design and implement plans, policies, and programs that promote local pre-disaster mitigation action and support long-term housing, economic and infrastructure recovery post-disaster. Our primary clients are SLTT governments administering state and federally funded programs, including Federal Emergency Management Agency (FEMA) and U.S. Housing and Urban Development (HUD) hazard mitigation and disaster recovery programs. Compensation: Although the range below is wider to accommodate growth within the job, this position will have a starting pay range of $80,000 to $85,000, firm, based on % match of the qualifications, skills and experience, location and other. This position will have multi-faceted responsibilities related to project technical delivery. A successful candidate will be equipped to lead the day-to-day delivery of assigned tasks, including but not limited to hazard mitigation and resilience project scoping, grant writing, grant management, and program management. ICF seeks an organized, team-oriented self-starter that will work proactively alongside colleagues, clients, and other contractors as directed to deliver quality products and services. This position will interface directly with clients upon arrival. Our work is done in a professional, collaborative, and engaging environment that enables individuals to pursue their passions while maximizing value for our clients. This position offers upward mobility opportunities, agency to build and foster your own client relationships, and guidance and mentorship from a world-class team of professionals. Key Responsibilities • Lead small teams to conduct open-source policy research and data analysis to support long-term recovery planning and hazard mitigation grant application development. • Scope and manage grants in accordance with federal policy requirements, guidelines, and best practices. • Support project managers with implementing grant application intake, including oversight and quality assurance reviews for policy compliance. • Support technical leads with developing hazard mitigation and long-term recovery and resilience strategies and planning documents, including benefit-cost analyses and grant funding roadmaps for project implementation. • Develop first drafts of written products (e.g., grant applications, grant funding strategies, checklists, reports, etc.) and tools (e.g., dashboards, etc.) to support the design and implementation of client projects. • Develop agendas and deliver presentations to clients and other contractors to support project implementation activities. • Support project managers with deliverable reviews and budget and schedule tracking for deliverable submission. • Assist with business development activities, including proposal writing, white papers, opinion pieces, and other marketing support. Please provide a clear resume that indicates the requirements, skills and experience needed. Must Have Qualifications: • Bachelor’s degree in Planning, Public and/or Environmental Justice or Policy, Economics, or similar field. • 5+ years’ experience conducting research, analyzing data and policies, and developing products related to hazard mitigation and/or disaster resilience: plans, grant applications, program design guidelines, and standard operating procedures. • Able and willing to travel (flight/vehicle) throughout the United States for work needs. Preferred Qualifications: (May set candidates apart) • Master’s degree in Planning, Public and/or Environmental Policy, Economics, or similar field. A master’s degree can supplement 2 years of required experience. • Experience with natural hazard resilience concepts, including risk assessments, benefit-cost analysis, and common hazard mitigation solutions. • Grant writing and grant management experience for complex infrastructure projects or housing programs, including wind retrofit and flood resilience projects. • Experience with FEMA Hazard Mitigation Assistance (e.g. HMGP, FMA, BRIC) programs. • Experience managing client and project manager expectations, including coordinating with federal and state funding agencies. • Experience with Geographic Information Systems (GIS). Professional Skills: (You will bring these with you day one) • Excellent time management capabilities, including the ability to prioritize and balance workload across multiple projects with short-term deadlines. • Experience working directly with clients and senior project leads to define expectations and conduct interim reviews of work products. • Pays close attention to detail and maintains well-organized notes and project files. • Team-oriented professional who proactively engages other team members to ensure quality of delivery. • Able to provide constructive feedback to team members to improve quality of work products. • Able to formulate creative and strategic approaches to solve problems. • Excellent written and verbal communication skills. • Values and demonstrates integrity and ethical behavior in all things. • Proficient with Microsoft Office (Word, Excel, Outlook, and PowerPoint). #Indeed Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $74,090.00 - $125,954.00 Nationwide Remote Office (US99)

Research and data analysis
Policy development and evaluation
Program management
Direct Apply
Posted 11 days ago
II

Senior Pricing Analyst

IIIIIIUSFairfax County, VirginiaFull-time
View Job
Compensation$81K - 139K a year

Developing and reviewing complex pricing models and proposals for government contracts. | Bachelor's in Business, Accounting, Finance or related, with 5+ years of experience in pricing professional services contracts for government agencies, and knowledge of FAR and government cost accounting principles. | Description ICF is currently seeking a Senior Pricing Analyst to join our Pricing Team. While supporting pursuits across all of ICF you will provide direct support to the ICF Operations staff by reviewing solicitations and preparing complex pricing proposals. This position will be supporting our Public Sector and Disaster Management Groups, which provide domain expertise and comprehensive crosscutting services that help our clients adapt and transform to address a wide range of challenges. You will be an integral member of the proposal team contributing to the development of the pricing strategy, identifying risks and interpreting solicitation requirements. Key Responsibilities: Maintain, update, and develop complex and compliant pricing models for use in preparing cost/price estimates Prepare timely, accurate and compliant cost and business proposals while adhering to and supporting company policies and procedures Provide input to cost assumptions Develop and present pricing strategies to the capture team and executives Participate in the proposal pricing process including, analyze RFP requirements; develop pricing strategies; review, analyze and compile cost data; and support preparation of cost/business volumes Present financial analyses and participate in pricing reviews to senior management Support Pricing Team members in preparing responses and by reviewing work Provide direction to subcontractors involved in proposal preparation Basic Qualifications: Bachelor’s Degree in Business, Accounting, Finance or related field 5+ years of experience pricing professional services contracts to the Federal and State & Local Governments to include working knowledge of all contract types including FFP, CPFF, CPAF and T&M Exposure to Government Cost Accounting Principles and the FAR Preferred Qualifications: High proficiency using Microsoft Excel Proficient in the use of Microsoft Office Tools (Word, PowerPoint, Teams, etc.) and Adobe Acrobat Excellent verbal, written, analytical and presentation skills Ability to organize and prioritize multiple pricing efforts under tight deadlines High level of ability to work independently with a high level of accuracy A detail-oriented approach Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $81,499.00 - $138,549.00 Nationwide Remote Office (US99)

Financial analysis
Contract management
Pricing strategy
Direct Apply
Posted 11 days ago
II

Information Assurance Security Specialist (Remote Role)

IIIIIIUSAnywhereFull-time
View Job
Compensation$99K - 168K a year

Conducts security and privacy assessments, develops and evaluates security programs, and recommends solutions to ensure system security and compliance. | Minimum of 5 years of experience, relevant certifications (preferably CISSP), experience with vulnerability scans, control validation, and interfacing with customers. | Description ICF is actively recruiting for an experienced Information Assurance Security Specialist to support a Cybersecurity Risk Management and Compliance program. Your work will contribute and support comprehensive assessments of implemented controls and control enhancements to determine control effectiveness (i.e., the extent to which the controls are implemented correctly, operating as intended, and producing the desired outcome with respect to meeting the security and privacy requirements for the system and the organization). The Information Assurance Security Specialist role performs assessments as required by the organization’s continuous monitoring strategy which identifies the minimum monitoring frequency for implemented controls across organization; defines the ongoing control assessment approach; and describes how ongoing assessments are to be conducted (e.g., addressing the use and management of automated tools, and instructions for ongoing assessment of controls for which monitoring cannot be automated). This position prepares security and privacy assessment reports containing the results and findings from assessments. Provides an assessment of the severity of the deficiencies discovered in the system, environment of operation, and common controls and recommends corrective actions to address identified vulnerabilities. The Information Assurance Security Specialist facilitates development of corrective action plans of actions and milestones (POA&M). This role will be 100% remote and while building a great career path at ICF! What you will be doing: Develops and implements information assurance/security standards and procedures. Coordinates, develops, and evaluates security programs for an organization. Recommends information assurance/security solutions to support customers’ requirements. Identifies, reports, and resolves security violations. Applies know-how to government and commercial common user systems, as well as to dedicated special purpose systems requiring specialized security features and procedures. Analyzes general information assurance-related technical problems and provides basic engineering and technical support in solving these problems. Ensures that all information systems are functional and secure. Requirements: Bachelor’s degree with a minimum of 5 years of experience OR Associates Degree with 6+ years, OR At least 7 years of experience. CISSP or equivalent professional certification related to the role/area. Experience conducting vulnerability scans and recognizing vulnerabilities in security systems Experience identifying and reviewing appropriate documentation to validate control design, implementation, and operation Experience planning and performing appropriate interviews to validate control design, implementation, and operation Experience interfacing with customers Experience performing impact/risk assessments. Ability to obtain and maintain a Public Trust clearance is required Preferred Skills: Knowledge of federal and industry cyber regulatory compliance requirements Knowledge of risk management processes (e.g., methods for assessing and mitigating risk) Knowledge of cyber defense and vulnerability assessment tools and their capabilities Knowledge of Security Assessment and Authorization process Knowledge of Risk Management Framework (RMF) requirements Knowledge of system and application security threats and vulnerabilities Knowledge of systems diagnostic tools and fault identification techniques #ICFNS Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $98,614.00 - $167,644.00 Nationwide Remote Office (US99)

Security and Privacy Engineering
Regulatory Compliance (FedRAMP, HIPAA, GDPR, CCPA)
Risk Management and Control Frameworks (NIST, RMF)
Direct Apply
Posted 12 days ago
II

Deputy Program Manager, Child Support/Enforcement (onsite, DC )

IIIIIIUSRockville, Maryland, Fairfax County, Virginia, District of ColumbiaFull-time
View Job
Compensation$119K - 202K a year

Support project execution, manage resources, and ensure quality and timely delivery of child support enforcement services. | Minimum 8 years of relevant child support services experience, project management expertise, and leadership skills, with knowledge of OCSE regulations and program implementation. | Description ICF is currently seeking a Deputy Program Manager capable of providing leadership and exercising strong program management skills as part of the leadership team for a large national program of Program Support Services (PSS) for child support enforcement. As the Deputy Program Manager, you will apply your knowledge and experience to support project execution on a national project in a federal consulting environment. The purpose of this project is to assist the Office of Child Support Enforcement (OCSE) in enabling state and tribal child support agencies to better comply with federal law and improve enforcement and service delivery through program and IT management, technical support, training/communications, and data access services. As Deputy Program Manager, you will be responsible for project control and management reporting for the entire contract, in collaboration with the Program Manager. The Deputy Program Manager provides oversight over all project staffing, reporting and quality assurance activities, as well as supporting the Program Manager in the oversight of other project activities. The successful candidate should have relevant experience and a proven record of project leadership that includes personnel management, subject matter expertise, quality management, risk management, and critical project and program management skills ideally in a federal contracting environment. Candidates should have a background and experience in child support services and enforcement with knowledge of OCSE regulations and program implementation. This role will be in office 100% 5 days a week in DC. Key Responsibilities: Plan, organize, secure, and manage resources with appropriate knowledge and skills throughout the life cycle of the contract. This includes the staff to seamlessly phase in and phase-out without disruptions to the program. Support the Program Manager in the effective management and administration of work performed under the contract, ensuring that all work is performed in a timely, efficient, and cost-effective manner while maintaining the highest quality of performance. Collaborate with team leads to develop work plans for the lines of business and the IT management, technical support, training/communications, and data access services work streams. Identify dependencies between the various work plans and make sure teams understand and execute their coordinated plans. Review work plans with task leads, lines of business managers, and Division of Federal Systems (DFS) to ensure progress, clearly identified outcomes, and factors affecting delivery are clearly articulated and addressed. Submit monthly status reports indicating monthly progress, identifying milestones, accomplishments, issues, and risks in alignment with the schedule. Ensure collaboration and communication among resources on this contract, the system development contractors, and the Government. Basic Qualifications: For M.S degree you will need to have a minimum of 6 years’ relevant child support services and enforcement experience For B.S. degree you will need to have a minimum of 8 years' relevant child support services and enforcement experience Minimum of 5 years’ experience managing projects and programs to include risk management and quality management Minimum of 5 years in a leadership position Ability to travel up to 10% of the time Eligible to complete the HHS background verification process at the Public Trust clearance level Preferred Skills/Experience: PMP Certification Experience with the Division of Federal Systems (DFS) and the Federal Parent Locator Service (FPLS) would provide additional value Background and experience in child support services and enforcement with knowledge of OCSE regulations and program implementation Masters Degree in social services-related field. Professional Skills: Strong project management skills: managing resources with appropriate knowledge and skills to perform ongoing activities. Creating and maintaining quality control through repeatable, managed processes. Originating, managing, and controlling work plans, master/project schedules, in accordance with the Work Breakdown Structure (WBS). Sound business ethics, including the protection of proprietary and confidential information. Exceptional oral and written communication skills with attention to detail. Analytical, problem-solving, and decision-making capabilities. Ability to multi-task in a fast-paced environment, prioritizing multiple tasks while demonstrating the initiative to complete projects with minimum supervision. Collaborative ability to work well both individually and in a team environment with all levels of internal staff as well as outside clients and vendors. Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel, Project) and MS SharePoint. #Indeed #LI-CCI #PMCSE Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $118,807.00 - $201,971.00 DC Client Office (DC88)

Project management
Leadership
Program oversight
Direct Apply
Posted 12 days ago
II

Project Manager - Workday Implementation

IIIIIIUSFairfax County, VirginiaFull-time
View Job
Compensation$119K - 203K a year

Leading and managing federal HR modernization projects, including system configuration, stakeholder engagement, and risk management. | Extensive project management experience in large IT implementations, especially with Workday or similar HR systems, and federal project oversight experience. | Description Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award. Job Summary ICF is seeking an experienced Project Manager to lead the implementation of a Workday-based Human Resource Case Management (HRCM) system as part of a federal HR Modernization initiative. This individual will coordinate team members, manage multi-vendor integration activities, oversee Workday configuration and deployment, ensure quality and schedule adherence, and support risk management, reporting, and stakeholder engagement. The Project Manager must have served in key leadership roles during previous Workday installations, configurations, integrations, and system extensions to meet customer requirements. Location: Position is remote, but candidate must reside in the Washington, D.C. metropolitan area to attend periodic onsite customer meetings. Key Responsibilities Lead planning, execution, and delivery of all project phases, including requirements confirmation, Workday tenant installation, configuration, integration, testing, deployment, and transition to O&M. Ensure alignment with federal System Lifecycle Management (SLM) methodology and all applicable standards. Direct day-to-day operations, coordinate with multi-vendor teams, and foster transparency and communication across all HR modernization workstreams. Conduct daily stand-up meetings, facilitate sprint planning sessions, sprint reviews, retrospectives, and maintain burn-down and velocity reporting. Manage Agile backlogs in coordination with government and vendor teams, ensuring consistent alignment to mission priorities and release plans. Provide leadership and oversight for Workday configuration, business process design, extensions, integrations, security model development, and reporting. Ensure Workday configuration aligns with federal human capital requirements and supports interoperable HR processes such as onboarding, personnel actions, performance management, benefits administration, and separation. Define project activities, milestones, and sequencing to meet all objectives and deliverables. Maintain detailed project documentation, schedules, plans, briefing decks, and status reports. Identify, assess, and mitigate risks; track issues in the program’s Risk Register; escalate items per the governance structure. Ensure adherence to configuration management practices for all system artifacts, changes, and deliverables. Oversee design, development, validation, and testing of interfaces with internal and external systems. Support data migration planning, extraction, cleansing, transformation, and validation for legacy HR data. Provide weekly status reporting on scope, schedule, risks, staffing, testing, and deliverable Basic Qualifications Current active Public Trust clearance or ability to obtain Public Trust. U.S. Citizenship required. Must reside in the United States and perform work within the United States. Bachelor’s degree in Business, Project Management, IT, or related field. 5+ years of Project Management experience leading complex IT programs to include experience serving in key leadership roles during Workday installations, configurations, integrations, and system extensions to meet customer requirements. 1+ year of experience with JIRA or similar requirements/work-tracking tools 10–12+ years managing large IT implementations, including 4–5 years with PaaS/ERP or HCM cloud projects. Experience managing at least 1–2 Workday PaaS or comparable enterprise HR system implementations. Demonstrated management of public-sector or highly regulated IT projects (planning, risk, budget, reporting). PMP (or PRINCE2) certification. Familiarity with federal lifecycle/oversight (e.g., EVM, OMB governance, agency IT reviews). Preferred Qualifications Active DHS Public Trust preferred. 2+ full-cycle Workday PaaS implementations as primary Program Manager, including one federal or Cabinet-level agency implementation. Experience managing programs with multiple vendors/contractors and complex interdependencies. Federal project management credentials (e.g., FAC-P/PM or DAWIA-equivalent) and experience interacting with COs, CORs, and IG/GAO oversight. Demonstrated use of hybrid or Agile delivery approaches in federal environments. Proven history of meeting or exceeding cost/schedule baselines on large federal IT programs. Professional Skills Excellent writing, editing, and presentation skills. Strong analytical, problem-solving, and critical-thinking abilities. Ability to manage multiple parallel workstreams in a high-visibility environment. Ability to communicate technical concepts to non-technical stakeholders. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $119,323.00 - $202,850.00 Nationwide Remote Office (US99)

Health services research
Evidence synthesis
Mixed-methods research
Direct Apply
Posted 15 days ago
II

Project Director - Education Research - ON-CALL REMOTE

IIIIIIUSAnywherePart-time
View Job
Compensation$99K - 168K a year

Leading and managing large-scale education research projects, providing technical assistance, and maintaining stakeholder relationships. | Requires a doctorate in Education or related field, 10+ years in education research, and experience in peer-reviewed studies and stakeholder engagement. | Description ICF seeks an on-call Project Director – Education Research to work within our Child and Family Well-Being (CFWB) Line of Business. This role leads teams in executing research-based technical assistance, training, and coaching to education stakeholders. The Project Director – Education Research will bring a combination of expertise in research, researcher-practitioner partnerships, and project management to ensure the success of our initiatives. This role requires understanding of research/evaluation strategies, methodologies, and analytic approaches, and is responsible for maintaining positive relationships with clients and colleagues. Key Responsibilities As a Project Director – Education Research you will work with clients such as the U.S. Department of Education as well as state and local educational and human services agencies to provide high-quality services and products. Key project tasks may include: Leading and managing large-scale projects. Planning and executing research-based technical assistance, training, and coaching to education stakeholders. Conducting peer-reviewed education research studies using causal and correlational research designs. Establishing and maintaining connections with policy makers and education stakeholders. Adhering to project schedules, keeping costs within budget, and managing the work of subcontractors. Communicating complex scientific and technical information in a user-friendly and intuitive manner. Meeting the needs of multiple stakeholders with varied interests. Basic Qualifications Doctorate in Education, Public Policy, Social Science, or related discipline 10+ years of experience in education research and/or evaluation Proven experience in planning and executing research-based technical assistance, training, and coaching. Demonstrated experience in conducting peer-reviewed education research studies using causal and correlational research designs. Demonstrated established connections with state policymakers and education stakeholders. Experience leading, managing, and supervising staff. Preferred Skills/Experience Experience collaborating with a broad range of stakeholder groups in roles such as participant, content advisor, and technical assistance provider. Deep content knowledge of PreK–20 education policies and programs in the United States. Prior experience working within state and federal consulting environments. Demonstrated ability to engage in consultative collaboration with clients— identifying needs, delivering tailored services, and incorporating feedback into project deliverables. Interest in, and experience with, business development activities, including capture efforts and proposal writing. Professional Skills Exceptional communication skills with the ability to translate complex scientific and technical concepts into clear, accessible language. Proven ability to manage project schedules, control budgets, and oversee subcontractor work effectively. Strong analytical, problem-solving, and sound decision-making skills. Collaborative team leader and partner with demonstrated success navigating competing priorities, varied perspectives, and an array of stakeholder needs. Capable of working both independently and collaboratively in a remote environment. Meticulous attention to detail with a consistent track record of meeting tight deadlines. Commitment to high ethical standards, including maintaining confidentiality and safeguarding proprietary information. Skilled at prioritizing and managing multiple tasks simultaneously in fast-paced, dynamic settings. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $98,614.00 - $167,644.00 Nationwide Remote Office (US99)

Research Design
Stakeholder Engagement
Project Management
Direct Apply
Posted 15 days ago
II

Project Manager - Education Research - ON-CALL REMOTE

IIIIIIUSAnywherePart-time
View Job
Compensation$81K - 139K a year

Manage education research and evaluation projects, including designing studies, leading data collection, analyzing data, and delivering reports and presentations. | Requires 5+ years in education research and evaluation, project management experience, and skills in data analysis tools like SPSS, NVivo, or similar. | Description ICF seeks an on-call Project Manager – Education Research to work within our Child and Family Well-Being (CFWB) Line of Business. This role manages education research and evaluation projects. Clients include state education agencies, colleges and universities, private companies. As a Project Manager – Education Research, you will apply your technical knowledge and work experience and gain exposure to major projects related to research, evaluation, and technical assistance in K-20 and adult education, with particular emphasis on evidence-based early literacy and college and career access and success programs. You will be heavily involved in managing projects, literature reviews, survey development, interviews and focus groups, data synthesis and analysis, writing reports, delivering presentations, as well as business development and other tasks as required. Key Responsibilities As a Project Manager – Education Research, you will be responsible for developing and implementing research and evaluation plans for multiple projects. Key project tasks may include: Managing research and evaluation projects and teams, including planning, budgeting, invoicing, and coordinating internal and client meetings. Developing and implementing work plans and research/evaluation designs using a range of quantitative, qualitative, mixed-method, and case study approaches. Leading data collection activities such as surveys, interviews, focus groups, observations, and site visits (virtual and in-person), including recruitment, logistics, notetaking, and reporting. Analyzing and synthesizing qualitative and quantitative data, creating data visualizations, and supporting staff in effective data use. Preparing high-quality written products—including reports, literature reviews, briefs—and delivering presentations tailored to a variety of audiences. Candidates must be able to manage projects; be versed in research/evaluation strategies, methodologies, and analytic approaches; and maintain positive relationships with clients and colleagues. Basic Qualifications Advanced degree (e.g., Master’s or Doctorate) in Education, Measurement and Evaluation, Public Policy, Social Science, or a related discipline 5+ years of education research and evaluation experience, including: Designing research studies/program evaluations Conducting qualitative and quantitative data collection and analysis Experience using analytical packages such as R, Python, SPSS, SAS, Dedoose, or NVivo 5+ years managing projects 5+ years prior work experience in a consulting environment Preferred Skills/Experience Knowledge of evidence-based early literacy and/or college access and success programming. Knowledge of experimental, quasi-experimental, mixed-method, and case study research approaches. Strong analytic skills, including merging, cleaning, and manipulating datasets in applied settings. Experience organizing and leading interviews and focus groups with diverse audiences in virtual and in-person formats. Proficiency in MS Teams, Word, PowerPoint, Outlook, and Excel. Strong communication skills, including writing, interpersonal communication, and developing and delivering presentations. Experience designing one-pagers, infographics, and other innovative reporting deliverables. Ability to work independently and collaboratively, demonstrating initiative, sound decision-making, and strong problem-solving skills. Interest in, and experience with, business development activities, including capture efforts and proposal writing. Professional Skills Excellent verbal, interpersonal, and written communication skills demonstrated through high-quality written products and team guidance. Strong analytical, problem-solving, and decision-making capabilities supporting complex research and evaluation activities. Effective team builder and collaborative partner able to manage competing priorities and stakeholder needs. Able to work independently and collaboratively in a remote environment while taking ownership of tasks and deliverables. Superior attention to detail with the ability to meet stringent deadlines across concurrent activities. Sound business ethics and commitment to protecting proprietary and confidential information. Skilled at prioritizing and managing multiple activities in fast-paced, changing environments. Experienced in planning and managing project lifecycles, including scheduling, tracking progress, and reviewing work to ensure high-quality deliverables. Able to facilitate team and client meetings and collaborate with project directors or principal investigators to align work with project goals. Knowledge of K–20 education and experience engaging clients to understand needs and integrate feedback into deliverables. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $81,499.00 - $138,549.00 Nationwide Remote Office (US99)

Qualitative and Quantitative Research
Team Leadership
Data Analysis
Direct Apply
Posted 15 days ago
IIIIIIUS

Sr. Outreach Account Manager, Energy Efficiency (Field-Based)

IIIIIIUSAnywhereFull-time
View Job
Compensation$98K - 167K a year

Support utility programs by building relationships, managing accounts, and promoting energy efficiency solutions. | Requires 5+ years in energy/utilities, B2B sales experience, and knowledge of energy efficiency programs, with a preference for NJ-specific industry experience. | Description Sr. Outreach Account Manager, Energy Efficiency (Field-Based) Utility Programs and Services Location: New Jersey (Remote – Home Office with Local Travel) Ready to make a difference? As a Senior Outreach Account Manager you will support commercial utility programs, working closely with the client and ICF’s implementation team to bring energy efficiency and cost savings to their customers, including multifamily and large commercial customers in the New Jersey market. The ideal candidate is a sales professional with a deep understanding of energy efficiency and energy management with a strong track record of building relationships, closing deals and excellent communication skills. A Senior Outreach Account Manager will gain exposure to various types of energy efficiency projects and provide account management, trade ally/service provider management, and other technical services for a utility energy efficiency program and their stakeholders. In this role, you would be responsible for building strategic relationships with Commercial and Multifamily stakeholders, identifying and pre-qualifying eligible projects, support program events, and act as a liaison between customer and the program. Why you will love working here: • Quality of life: Flexible workplace arrangements, work-life balance • Investment of the community: Donation matching, volunteer opportunities • Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan • And many, many more (Ask your recruiter for more details!) What you will be doing: • Develop partnerships with utility customers, including property management firms, commercial real estate associations and housing authorities • Coordinate with Implementation teams and utility account managers on prospect lists and project pipeline creation • Identify and cultivate potential clients through proactive outreach, cold calling, and leveraging networking opportunities • Provide regular feedback to internal teams on market trends, customer needs, and project development opportunities • Educate potential participants on program offerings • Drive the sales process from initial engagement through closing, ensuring a clear mutual action plan is in place at every stage • Ability to understand and discuss complex financial matters • Position yourself as a trusted advisor, helping customers navigate the complexities of the available utility programs and maximizing the value of existing offerings • Develop and present customized energy efficiency solutions, showcasing how available utility offerings can address specific pain points and improve operational efficiency • Address customers concerns and objections, with a focus on closing sales and achieving revenue goals • Attend trade shows, conferences, and other events to promote and represent the program offerings • Stay informed on industry news, updates, and trends • Meet or exceed quarterly and annual sales targets, accurately forecasting sales activities and outcomes • Maintain up-to-date records of all sales activities in the CRM, ensuring data integrity and consistency across the sales pipeline • Develop & deliver compelling PowerPoint presentations that provide an overview on the Program(s) to senior stakeholders. • Must have a reliable vehicle for local travel. Requirements are between 20% to 75% of the time. (reimbursement for mileage provided) What we need you to have (minimum qualifications): • Bachelor’s degree in Business, Environmental Science, Engineering, or a related field (candidates can substitute one year of experience for each year of education) • 5+ years of professional experience, with a strong preference for backgrounds in utilities, energy efficiency, or commercial and industrial (C&I) sectors • Must possess a valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check • Must be based in New Jersey What we would like you to have: • Experience and knowledge of Commercial Energy efficiency in NJ • Experience in the energy industry (retail gas and/or electricity, sustainability, solar, demand response, etc.) • Experience in B2B outside sales • Experience working in or managing a trade ally/service provider network • Certified Energy Manager or BPI credentials • Excellent communication, negotiation, and presentation skills • Ability to work independently and as part of a collaborative team Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $98,187.00 - $166,919.00 New Jersey Remote Office (NJ99)

Account Management
Customer Relations
Energy Efficiency
Verified Source
Posted 16 days ago
II

Architect Technical Manager- Remote

IIIIIIUSAnywhereFull-time
View Job
Compensation$119K - 203K a year

Lead the design and implementation of secure, scalable cloud and enterprise architectures for federal agencies, including modernization, migration, and data solutions. | Extensive experience in enterprise and cloud architecture, federal compliance, leadership, and technical expertise in modern programming languages and cloud platforms. | Description ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include embracing differences, collaboration, mutual respect, open communication, and opportunity for growth. We seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference. We are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients, and committed to making a positive change in the world. We are seeking a Senior Architect / Architect Technical Manager who combines deep technical expertise with strong leadership and client-facing skills to help federal agencies modernize legacy systems, migrate to the cloud, and deliver secure, data-driven, and mission-aligned solutions. This role spans enterprise application architecture, cloud and infrastructure modernization, DevSecOps, and data/AI-enabled platforms, while emphasizing mentorship, governance, and delivery excellence. You will act as a trusted technical advisor to government clients, translating business objectives into scalable, secure architectures; leading multidisciplinary teams; and guiding programs through compliance, Authority to Operate (ATO), and production operations. Success in this role requires pragmatism, strong communication, and a belief that great architecture is achieved by enabling high-performing teams—not individual heroics. Key Responsibilities Architecture & Technical Leadership Translate business and mission needs into end-to-end solution architectures using clear documentation and diagrams. Design and govern secure, scalable cloud solutions across IaaS, PaaS, and SaaS platforms (Azure). Evaluate legacy and current systems (applications, data, infrastructure) and define modernization and migration roadmaps. Own and maintain technical roadmaps, ensuring alignment with program delivery plans and business outcomes. Perform proofs-of-concept and technology evaluations to inform architectural decisions. Balance security, technical debt, feature delivery, cost, and operational risk in architectural trade-offs. Estimate financial and operational impacts of architecture alternatives. Cloud, DevSecOps & Platform Engineering Lead large-scale cloud and hybrid-cloud migrations, including application and data workloads. Champion DevSecOps practices within Agile and Scaled Agile environments. Drive automation through Infrastructure as Code (Terraform, Ansible, etc.), CI/CD pipelines, and container platforms (Docker, Kubernetes). Collaborate with security teams to integrate NIST, FISMA, and organizational controls early in the SDLC. Support operations, monitoring, and incident resolution for production and legacy systems. Data, Analytics & AI Enablement Oversee the design and delivery of scalable data architectures, ETL pipelines, and cloud-based analytics platforms. Guide development of BI solutions, dashboards, and visualizations to deliver actionable insights. Direct implementation of advanced analytics, machine learning, and AI/LLM solutions where appropriate. Ensure data governance, quality, privacy, and security standards are consistently applied. Client Engagement & Advisory Serve as a trusted advisor to federal stakeholders and decision-makers. Help clients define business cases for cloud, modernization, and data/AI initiatives. Present architectural strategies and technical concepts to both technical and executive audiences. Maintain awareness of emerging technologies and translate them into practical, mission-relevant recommendations. People Leadership & Practice Development Lead, mentor, and people-manage multidisciplinary teams of architects, engineers, and analysts. Foster a collaborative, inclusive, and high-performing team culture. Guide teams through architectural challenges and professional development. Contribute to internal practice development, standards, templates, and continuous improvement initiatives. Collaborate closely with Program Management, Security, and Account teams. Required Qualifications Bachelor’s degree in Computer Science, Engineering, Information Systems, or related technical field. 9+ years of experience in enterprise solution and/or cloud architecture. 8+ years of experience delivering customer-facing, production systems. 5+ years of experience leading or actively participating in at least one federal ATO at FISMA Moderate or higher. 5+ years of experience with modern programming languages and frameworks (e.g., Java, Python, JavaScript/Node.js, React, Angular, .NET). 5+ years of experience with at least one major cloud provider (Azure). U.S. Citizenship required. Ability to obtain (or active) Public Trust or higher clearance; active clearance preferred. Preferred Qualifications Master’s degree in a related field. Strong understanding of security-by-design, risk management, and compliance in federal environments. Proven ability to lead technical teams and communicate complex ideas clearly. Federal public sector consulting experience. Experience leading distributed or remote teams. Azure certifications (Solutions Architect or equivalent). Experience with microservices, serverless architectures, and event-driven systems. Experience with containers and orchestration platforms (Kubernetes, OpenShift). Knowledge of TOGAF, Agile, DevSecOps, and human-centered design practices. Experience with data engineering, BI platforms, and AI/ML solutions. Growth mindset with strong business acumen and facilitation skills. Technologies You May Work With Cloud & Platforms: AWS, Azure, GCP, ServiceNow, Salesforce, Appian DevOps & Automation: Terraform, Ansible, Docker, Kubernetes, CI/CD pipelines Application & Data: Java, Python, JavaScript, SQL, Databricks, ETL tools Analytics & AI: Tableau, Power BI, ML frameworks, LLMs, NLP Collaboration & Delivery: Jira, Confluence, Agile/Scrum tools Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $119,323.00 - $202,850.00 Nationwide Remote Office (US99)

Cloud Architecture
Enterprise Solution Design
Security & Compliance
Direct Apply
Posted 16 days ago
II

Quantitative & Qualitative Research Manger- Remote

IIIIIIUSAnywhereFull-time
View Job
Compensation$119K - 203K a year

Lead mixed-methods research projects to generate actionable insights for federal agency service design and policy decisions, including survey design, ethnography, and data synthesis. | 7+ years in UX/CX research or related fields, with experience in mixed-methods research, service design, and federal agency collaboration, plus proficiency in relevant tools and methodologies. | Description We are seeking a senior mixed-methods research manager to join a multidisciplinary dynamic contractor team supporting a federal agency’s customer experience and human-centered design initiatives. In this role, you will lead research efforts that generate actionable, data‑driven insights to inform service design, digital product development, and policy decisions. You will work closely with stakeholders, CX strategists, designers, data analysts, engineers, and technologists to ensure that customer voices are embedded throughout the product and service lifecycle. Job Location: This position requires that the job be performed in the United States. If you accept this position, you should note that ICF does monitor employee work locations blocks access from foreign locations/foreign IP addresses and also prohibits personal VPN connections. Key Responsibilities: Design and lead quantitative and qualitative research studies including surveys, interviews, usability tests, and ethnographic methods. Lead survey strategy and creation, deployment, and analysis of results to uncover actionable insights and measure customer sentiment. Ensure research practices comply with ethical standards, including informed consent and protection of personally identifiable information. Synthesize qualitative and quantitative data into clear, compelling insights that inform design, product, and policy decisions. Translate findings into research artifacts such as reports, personas, journey maps, service blueprints, and data visualizations. Provide strategic direction to analysts on data visualization approaches, ensuring insights are understandable and actionable. Present findings to stakeholders across government agencies, including senior leaders, advocating for customer-centered improvements. Partner with CX strategists, service designers, data scientists, and technologist to validate concepts, improve usability, and enhance service delivery. Apply Human-Centered Design and service design principles across digital and non-digital touchpoints. Contribute to Voice of the Customer (VoC) programs by analyzing feedback channels, comment streams, and behavioral data. Contribute to a research strategy and roadmap aligned with program and agency priorities. Collaborate with stakeholders to define CX success metrics and evaluate the impact of research‑driven recommendations on service quality and outcomes. Support continuous improvement efforts by linking research insights to service performance and outcomes. Thrive in a fast-paced contractor environment, adapting to evolving priorities and collaborating across multiple teams and disciplines. Required Qualifications: US Citizenship is required by the federal government for this position Must be able to obtain Public Trust clearance. MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply. 7+ years of experience in UX/CX research, market research, human factors, behavioral science, or related disciplines. Bachelor’s degree in Psychology, Sociology, Anthropology, Human Factors, HCI, Behavioral Science, UX Research, Service Design, Public Policy, or related field. Preferred Qualifications: Figma for collaborating, workshopping, prototyping and wireframing Qualtrics for survey deployment and analytics Usertesting.com or similar platforms for usability testing or interviews Microsoft Office for analysis, reporting, and cross-team collaboration Familiarity with Tableau, Power BI, or similar tools for data visualization Demonstrated expertise in both qualitative and quantitative research methods, including advanced survey design and mixed-methods synthesis. Proven experience conducting service design and customer experience research (e.g., journey mapping, VoC programs, pain‑point identification). Demonstrated experience working with federal agencies. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $119,323.00 - $202,850.00 Nationwide Remote Office (US99)

Qualitative and Quantitative Research
Customer Experience (CX) Strategy
Data Visualization
Direct Apply
Posted 16 days ago

Ready to join IIIIIIUS?

Create tailored applications specifically for IIIIIIUS with our AI-powered resume builder

Get Started for Free

Ready to have AI work for you in your job search?

Sign-up for free and start using JobLogr today!

Get Started »
JobLogr badgeTinyLaunch BadgeJobLogr - AI Job Search Tools to Land Your Next Job Faster than Ever | Product Hunt