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Lead cybersecurity governance, risk management, and compliance coordination for a federal technology services program. | Bachelor's degree, U.S. citizenship, 10+ years federal cybersecurity experience, and active certification like CISSP. | Description This role is contingent upon a contract award. ICF is seeking an experienced Cybersecurity Manager to lead cybersecurity governance, risk management, compliance coordination, and security integration for a complex federal technology services program. This role will be responsible for ensuring cybersecurity requirements are addressed across systems, applications, integrations, cloud services, product delivery, and operational support functions. The ideal candidate has demonstrated experience supporting federal cybersecurity programs that require RMF alignment, assessment documentation, POA&M management, contingency planning, vulnerability coordination, cybersecurity reporting, and integration with engineering and product delivery teams. This role requires strong knowledge of federal cybersecurity requirements, practical risk management judgment, and the ability to coordinate across technical, program, operations, assessor, and client stakeholder groups. Job Location: This position is remote within the United States. Please note that ICF monitors employee work locations, restricts access from foreign locations and IP addresses, and prohibits the use of personal VPN connections. What You’ll Be Doing Lead cybersecurity governance and RMF coordination across a complex federal technology services environment. Develop, maintain, and coordinate cybersecurity assessment documentation, including FIPS 199 analyses, E-Authentication Risk Assessments, security control implementation statements, and supporting control artifacts. Support system teams, product teams, security assessors, and client stakeholders in preparing and maintaining cybersecurity evidence and compliance documentation. Evaluate cybersecurity risks associated with new capabilities, including applications, integrations, plug-ins, software tools, system connections, and platform changes. Track system security deficiencies, remediation activities, and Plans of Action and Milestones through closure. Lead or support development, maintenance, and testing of contingency plans for systems and services within program scope. Develop and maintain cybersecurity governance standard operating procedures, workflows, templates, and reporting mechanisms. Coordinate cybersecurity inputs into engineering, product delivery, architecture, DevSecOps, cloud, data, and service operations activities. Support vulnerability management, incident response coordination, risk reviews, control evidence collection, and security-related data calls. Partner with service operations, identity, device, network, platform, and application teams to ensure cybersecurity responsibilities are clear and evidence is maintained. Monitor cybersecurity risks, issues, dependencies, and compliance gaps, and escalate items requiring leadership attention. Translate cybersecurity requirements and risks into practical guidance for technical teams, program leadership, and client stakeholders. What You Must Have Bachelor’s Degree U.S. Citizenship required due to federal contract requirements. Must be able to obtain and maintain a Federal Public Trust clearance. 10+ years of experience supporting cybersecurity, information assurance, security governance, risk management, compliance, or RMF activities in federal or regulated environments. Active CISSP, CISM, CAP, Security+, GSEC, or equivalent cybersecurity certification. Preferred Qualifications 7+ years of experience supporting federal cybersecurity requirements, including FISMA, NIST 800-53, RMF, POA&M management, system assessment, or authorization activities. 5+ years of experience developing or maintaining cybersecurity assessment documentation, control implementation statements, security plans, contingency plans, risk assessments, or security artifacts. 5+ years of experience coordinating with system owners, security assessors, engineering teams, product teams, operations teams, or federal cybersecurity stakeholders. 5+ years of experience supporting vulnerability management, incident response coordination, remediation tracking, control evidence collection, or cybersecurity reporting. 3+ years of experience evaluating cybersecurity risks for new technologies, applications, integrations, SaaS platforms, cloud services, or system connections. 3+ years of experience supporting cybersecurity governance for cloud, SaaS, application modernization, DevSecOps, data, or enterprise platform environments. Experience supporting HHS, NIH, FDA, CMS, CDC, or other health-focused federal environments. Experience with Zero Trust, identity and access management, endpoint security, secure cloud architecture, secure SaaS governance, TIC 3.0, or continuous monitoring. Experience integrating cybersecurity requirements into Agile, DevSecOps, CI/CD, product delivery, and application modernization workflows. Experience supporting ATO packages, security assessment activities, security control validation, audit responses, and independent verification or validation reviews. Experience with cybersecurity tools and repositories used for POA&M tracking, vulnerability management, audit evidence, incident coordination, SIEM/SOAR, or continuous monitoring. Experience aligning cybersecurity activities with NIST 800-53 Rev. 5, NIST 800-37, NIST 800-61, NIST 800-34, FedRAMP, FISMA, CISA guidance, or HHS security policy. Experience developing cybersecurity dashboards, executive risk reporting, compliance scorecards, and metrics-based security governance materials. Additional cybersecurity, cloud security, Agile, ITIL, AWS, Azure, Google Cloud, or project management certification. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $158,819.00 - $269,993.00 Nationwide Remote Office (US99)

Lead technical architecture and governance for mission-critical government systems ensuring security and program alignment. | Over 10 years architecture experience, active Top Secret clearance, CompTIA Security+, bachelor's degree, AWS and architecture frameworks expertise. | Description Role Overview We are seeking a Senior Systems Architect to provide enterprise/system architecture oversight for a mission-critical government environment. This role is responsible for end-to-end technical architecture, ensuring solutions are secure, scalable, high-performing, and integration-ready across cloud and hybrid platforms. The Senior Systems Architect partners with engineering, DevSecOps, cybersecurity, and stakeholders to define target-state architecture, guide implementation, and ensure delivery aligns to program requirements and architecture standards. Key Responsibilities Lead system and solution architecture efforts across one or more product lines or mission systems. Establish and maintain architecture standards, reference architectures, patterns, and guardrails. Provide technical governance through architecture reviews, design approvals, and technical decision records. Architect and guide integrations across internal and external systems (APIs, event streaming, data exchange). Ensure interoperability, data flows, and interface control documentation (ICDs) align with program needs. Define integration patterns for legacy modernization and cloud adoption. Define cloud landing zone/target architectures in AWS, including network, identity, security, compute, and data services. Support cloud migration/modernization strategies and trade-off analyses (cost, performance, risk). Ensure architecture aligns with security requirements and compliance frameworks as applicable to the program. Collaborate with cybersecurity teams to address threats, vulnerabilities, and risk mitigations in designs. Required Qualifications 10+ years of experience in systems architecture, solution architecture, or enterprise architecture roles Active Top Secret / SCI clearance. US Citizenship required by federal government. Active CompTIA Security+ certification Preferred Qualifications Bachelor's Degree in related field Prior experience supporting national security programs Demonstrated experience designing and overseeing high-scale, high-availability systems Strong hands-on knowledge of AWS services and cloud architecture patterns Experience enabling or integrating with CI/CD tools and DevSecOps practices Experience with infrastructure as code and automation (e.g., Terraform, CloudFormation) Expertise using architecture frameworks (e.g., TOGAF, DoDAF, Zachman, or equivalent) and producing architecture artifacts (logical/physical views, roadmaps, standards) Professional Skills Strategic architectural thinking combined with hands-on technical depth Ability to balance mission requirements, security, and performance Leadership presence and comfort owning technical decisions Strong communication skills for both technical and non-technical audiences #Li-cc1 #Indeed #icfcleared ​ Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $130,687.00 - $222,169.00 DC Remote Office (DC99)

Maintain security posture of federal ServiceNow platform managing vulnerabilities, access controls, authorizations, and support ATO, continuous monitoring, and compliance in Agile environment. | US citizen with active Top Secret clearance, Bachelor's degree in technical field, 6+ years cybersecurity experience with federal frameworks like FISMA and NIST RMF. | Description Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award. ICF is seeking a Senior Cyber Security Specialist to support a secure federal ServiceNow program with multiple mission workstreams. This role is responsible for helping maintain the security posture of the platform and supporting the security activities that keep development, testing, release, and sustainment efforts aligned to federal cybersecurity requirements. The ideal candidate is an experienced security professional who can work across infrastructure, application, data, and development teams to support vulnerability management, access control, system authorization, and continuous monitoring. You will help ensure security is built into the lifecycle of the solution, not added after the fact, while also supporting operational workflows, release readiness, and compliance tracking in a fast-paced Agile environment. Job Location: Remote work is authorized. Must support US Eastern time zone working hours. Preference to candidates who live in the Washington DC metro area. *If you accept this position, you should note that ICF does monitor employee work locations blocks access from foreign locations/foreign IP addresses and prohibits personal VPN connections. What You Will Do Support the security posture of enterprise ServiceNow systems and related applications Assist with security governance, system authorization, and continuous monitoring activities Develop, maintain, and update security documentation and artifacts such as SSPs, POA&Ms, risk registers, and related compliance materials Support ATO efforts, security assessments, evidence gathering, and control validation Track and remediate vulnerabilities, scan findings, and security issues through closure Coordinate with developers, administrators, testers, and program stakeholders to ensure security findings are understood and addressed Support access control reviews, role-based permissions, least-privilege practices, and secure user administration Help evaluate security implications of workflow changes, data integrations, releases, and configuration updates Support audit preparation, findings response, and ongoing compliance reporting Monitor and document security process changes, configuration updates, and remediation actions Contribute to secure release practices, including validation of fixes and scan remediation before deployment Support incident and issue triage from a security perspective when needed What You Must Have Must be a U.S. citizen and possess an active Top Secret security clearance, as required by the federal contract Bachelor’s degree in Cybersecurity, Information Systems, Computer Science, or a related field 6+ years of relevant experience in information security, cybersecurity, or system security roles 6+ years of experience supporting federal security frameworks such as FISMA, NIST RMF, or similar What We Would Like You To Have 4+ years of experience supporting ATO processes, security documentation, and continuous monitoring 4+ years of experience with vulnerability management, security scanning tools, or remediation workflows 3+ years of experience conducting risk assessments, security analysis, or compliance reviews 3+ years of experience supporting cloud or enterprise system security Experience supporting federal ServiceNow environments or other enterprise workflow platforms Familiarity with RMF artifacts, ATO packages, POA&M tracking, and continuous monitoring programs Experience with identity and access management, role governance, or least-privilege design Experience supporting secure release practices, scan remediation, or DevSecOps workflows Familiarity with vulnerability tools, static/dynamic analysis, or cloud security controls Experience supporting audit response, corrective action tracking, or security governance meetings Relevant cybersecurity certification such as Security+, CISSP, or equivalent Professional Skills Demonstrated ability to communicate security issues clearly to technical and non-technical stakeholders Strong organizational skills and attention to detail for compliance tracking and evidence management Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $89,649.00 - $152,404.00 Nationwide Remote Office (US99)

Lead complex IT delivery efforts and programs managing teams, budgets, and client relationships to meet business objectives. | Bachelor's degree with 8+ years IT project management, including 5+ years leading portfolios and 3+ years team management, proficient in Jira and Smartsheet. | Description IT Project Manager, Senior Manager Location: Must be based in New Jersey (remote) Ready to make a difference? Working at ICF means applying a passion for meaningful work with intellectual rigor to help solve the leading issues of our day. Smart, compassionate, innovative, and committed, ICF employees tackle unprecedented challenges to benefit people, businesses, and governments around the globe. We believe in collaboration, mutual respect, open communication, and opportunity for growth. The Senior Manager, IT Project Manager will lead complex IT delivery efforts across the software development lifecycle for the energy efficiency and utility sectors. This role is responsible for establishing operational objectives, directing project teams, managing delivery performance, and ensuring technology solutions support client, contract, and business objectives. The Senior Manager will provide leadership to project managers, business analysts, technologists, vendors, subcontractors, and cross-functional delivery teams. This individual will serve as a senior delivery leader, trusted client partner, and subject matter expert in IT project execution, system implementation, governance, risk management, and operational improvement. This role requires the ability to operate with significant independence, influence across functional areas, manage complex client and vendor relationships, and ensure adherence to scope, schedule, budget, staffing, quality, and performance expectations. Why you will love working here: Quality of life: Flexible workplace arrangements and work-life balance Investment in the community: Donation matching and volunteer opportunities Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan And many, many more: Ask your recruiter for more details. What you will be doing: Lead end-to-end delivery of complex IT projects, programs, and operational workstreams within the energy efficiency and utility sectors. Establish operational objectives, work plans, delivery priorities, staffing plans, and performance expectations for project teams. Provide leadership to managers, business analysts, technologists, vendors, subcontractors, and cross-functional teams responsible for technology delivery. Own project and portfolio execution across scope, schedule, budget, risk, quality, communications, change control, and stakeholder management. Serve as a senior escalation point for complex delivery issues, competing priorities, client concerns, vendor challenges, and cross-functional dependencies. Develop methods, techniques, metrics, and evaluation criteria to measure project performance, team effectiveness, risk exposure, and delivery outcomes. Partner with client stakeholders, ICF leadership, subject matter experts, and delivery teams to define business needs, shape expectations, and drive technology-enabled solutions. Influence decision-making across functional areas, client teams, vendors, and internal leadership to achieve program and business objectives. Identify project risks, financial risks, operational risks, and delivery barriers. Develop mitigation strategies and response plans. Provide strategic direction on IT governance, system documentation, requirements management, testing, implementation planning, release readiness, and post-launch stabilization. Lead continuous improvement efforts that strengthen delivery processes, increase operational efficiency, improve quality, and reduce delivery risk. Support business growth by identifying opportunities to expand ICF’s capabilities, improve client service, strengthen delivery models, and support proposal or contract-related activities as needed. Proactively escalate risks, ensure project budgets are being tracked and monitored Assist in the preparation of proposal content and pricing. Assist IT Director in developing accurate projections of revenue forecasts, estimated profitability, and estimated margins. Manage a team of analysts with responsibilities over employee development, retention, and onboarding. Assist the IT Director in hiring and training new team members. Identify opportunities for expanded work with existing clients as well as cross selling opportunities. Mentor, coach, and develop team members, including managers, senior analysts, and individual contributors, to support professional growth and expanded responsibilities. Foster an inclusive, collaborative, accountable, and high-performing team culture. Present project status, risks, decisions, recommendations, and performance updates to client stakeholders, ICF leadership, vendors, and cross-functional teams. What we need you to have, minimum qualifications: Bachelor’s degree in Information Systems, Information Technology, Business, Project Management, or a related field. 8+ years of experience in IT project management, technology delivery, systems implementation, business analysis, or related consulting delivery. 5+ years of experience leading complex IT projects, programs, or portfolios with responsibility for scope, schedule, budget, risk, quality, and stakeholder management. 3+ years of experience managing or leading teams, including project managers, business analysts, technologists, vendors, subcontractors, or cross-functional delivery resources. Experience leading software development lifecycle activities, including requirements, design, development coordination, testing, issue tracking, implementation, release readiness, and post-launch support. Experience using project management tools such as Jira, Smartsheet, Microsoft Project, or similar platforms. Proficiency with Microsoft Office applications, including Excel, PowerPoint, Visio, and SharePoint. What we would like you to have: Experience in the utility, energy, and/or energy efficiency sectors. Experience managing technology delivery across multiple systems, vendors, subcontractors, and client stakeholder groups. Experience leading or supporting proposal activities, contract management, financial performance tracking, client service strategy, or business growth initiatives. Strong ability to influence decisions across functional teams, client organizations, vendors, and internal leadership. Strong leadership skills with experience developing high-performing teams, mentoring staff, and supporting managers or senior individual contributors. Comprehensive knowledge of project management tools and methodologies, including Jira, Smartsheet, Microsoft Project, or similar platforms. Comprehensive knowledge of Microsoft Office products, including Excel, Visio, PowerPoint, and SharePoint. Experience developing and governing standard project documentation, including requirements specifications, use cases, design specifications, test plans, test scripts, implementation plans, status reports, risk logs, and decision records. Experience with content management systems, user roles, configuration, workflows, and content editing. Experience with business intelligence, reporting, data quality, system data, dashboards, or analytics. Ability to balance competing priorities across multiple projects, teams, deadlines, and stakeholder groups. Ability to provide strong direction to project teams while maintaining accountability for scope, budget, schedule, quality, and delivery outcomes. Ability to communicate with impact through executive-ready presentations, client-facing updates, written recommendations, and decision materials. Ability to lead blended teams of ICF staff, client staff, subcontractors, and vendors. Ability to challenge assumptions, sponsor change, improve delivery processes, and implement practical solutions to complex business and technology problems. Professional Skills: Demonstrated experience establishing project plans, delivery governance, performance metrics, budgets, schedules, staffing plans, and operational work plans. Demonstrated consulting experience, including client-facing delivery, stakeholder management, executive communication, and expectation management. Experience identifying, managing, and escalating project risks, financial risks, scope changes, dependencies, and delivery barriers. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $143,756.00 - $244,385.00 New Jersey Remote Office (NJ99)

Conduct advanced quantitative and qualitative analysis of public health data to support federal program evaluations and develop reports and briefing materials. | Master's degree and 5+ years of data analysis experience in public-sector or healthcare settings with proficiency in statistical and qualitative software. | Description PUBLIC HEALTH DATA ANALYST ICF is seeking a well-organized and detail-oriented candidate with public health data analysis experience to support federal public health evaluation projects. This role will work remote in the Atlanta, Georgia area. Key Responsibilities: Conduct advanced analysis of public health data (quantitative and qualitative) to support program evaluations. Provide analytic guidance to program leadership and other agency representatives. Contribute to the development of reports, manuscripts, briefing materials, etc. Required Qualifications: Masters Degree in public health, statistics, epidemiology, public administration, health policy, data analytics, economics, or related field. At least 5 years of experience analysis of data within public-sector, healthcare, or grant-funded environments. Experience with government-funded public health program evaluations. Expert in Microsoft Office 365 and Windows, including experience using Excel. Experience using qualitative analysis software (e.g., MAXQDA, ATLAS.ti). Experience with using a statistical package (e.g., R, Stata, SAS). Experience with CDC or other federal health agencies. This position requires a HHS (Health and Human Services) background check. Applicants will be subject to a government security investigation to obtain clearance prior to start date. Preferred Experience: Professional or educational experience in diabetes or other chronic disease prevention. Experience with CDC or other federal health agencies. Professional Skills: Proactive and problem-solving approach to challenges Strong interpersonal skills and ability to work within a large team Strong written and oral communication skills Excellent organizational and project management skills and knowledge Attention to detail Ability to prioritize, multi-task, and work under strict deadlines in a fast-paced environment #PT26ICF #PTCD Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $61,232.00 - $104,094.00 Georgia Remote Office (GA99)

Gather and document system requirements, translate business needs into technical specifications, and liaise between teams to ensure project alignment and delivery. | Bachelor's degree in a technical field with 5+ years as a Business Analyst supporting data-driven systems and experience managing multiple projects in Agile environments. | Description Senior Business Analyst, IT Operations Location: Remote (must reside within US) Preferred: Reston, VA (hybrid or remote) Ready to Make a Difference? ICF is seeking a Business Analyst for our Centralized Operations, Analytics and Technology (COAT) group to support ICF's Sightline. In this role, you will work with product managers, technical architects, developers, and clients to define and organize business requirements for our data-driven platform supporting energy efficiency and clean energy programs, with a focus on translating business needs into clear, actionable requirements for technical teams. This involves partnering closely with internal stakeholders to understand business needs, facilitate discussions, and ensure alignment across teams while maintaining clear and up-to-date product documentation. This is a role for someone who likes to roll up their sleeves and really dive into the details. Successful candidates will be resourceful, self-motivated, and possess exceptional attention to detail. The work requires a true team player who is excited to work on several projects across multiple clients and is comfortable working within technical teams and understanding data concepts without needing to perform hands-on development or data engineering work. Candidates should be comfortable working on a software product development team following a scrum development methodology. Candidates should appreciate a collaborative environment but be highly independent and driven to follow-up on tasks without prompting. Our software solution supports complex and data-rich programs, so a desire and experience to communicate and navigate nuanced topics across both technical and non-technical audiences is a must. Why you will love working here: Quality of life: Flexible workplace arrangements, work-life balance Investment of the community: Donation matching, volunteer opportunities Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan And many, many more (Ask your recruiter for more details!) What you will be doing: Support various teams by gathering, clarifying, and documenting data-related and system requirements in partnership with stakeholders and within technical teams Create stories and tasks in JIRA to support the execution of client deliverables Ensure proper execution of operations work and dev-ops work (enhancements to current products) Support meetings with stakeholders and help prepare functional requirements documentation, including business requirements, functional specifications, and user stories Function as liaison between Product, stakeholders, marketing and other supporting functional organizations, facilitating discussions and ensuring clear communication across groups Convey requirement specifications, and other system documentation in concise and specific language to facilitate stakeholder understanding Assist project delivery through task tracking and project management using project management tools What we need you to have (minimum qualifications): Bachelor’s degree in Math, Engineering, Science, IT or related discipline (applicants can substitute one year of related experience for one year of education) 5+ years of experience working in a Business Analyst or similar role supporting data-driven or technical systems, with a focus on requirements gathering, stakeholder collaboration, and translating business needs into technical solutions(A Master’s degree or PhD may substitute for up to two years of required experience) 2+ years of experience prioritizing multiple projects to meet goals, deliverables, and time sensitive assignments and deadlines What we would like you to have (preferred qualifications): Prior experience with gathering software requirements, especially related to working with teams to define data needs and ensure clarity of system inputs and outputs Experience prioritizing multiple projects to meet goals, deliverables, and time sensitive assignments and deadlines Prior experience working in an Agile software development process Prior experience with supporting data-related workflows or systems Knowledge and experience with JIRA and/or Confluence Proven ability to develop system documentation to track issues and to work with developers to ensure that requirements are being met Experience defining and documenting business processes and software requirements in an agile software development process Professional skills you will use: Demonstrated ability to manage multiple tasks and projects simultaneously with a high degree of accuracy and attention to detail, especially in a consulting environment Proven track record effectively and independently prioritizing tasks and managing time to meet deadlines in a fast-paced environment Strong interpersonal, listening, and communication skills, with the ability to clearly articulate complex ideas and build relationships across teams Ability to collaborate effectively with both technical and non-technical stakeholders and facilitate alignment across cross-functional teams Excellent interpersonal skills including courtesy, professionalism, and a cooperative attitude Comprehensive knowledge and experience in MS Office products Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $81,499.00 - $138,549.00 Virginia Remote Office (VA99)

Design and build AWS-based software pipelines supporting FHIR data authorization for Medicare beneficiaries. | Bachelor's degree, 5+ years experience including 2+ years Python and cloud migration, US work authorization, and ability to obtain federal clearance. | Description The Team Our Health Engineering Solutions (HES) team works side by side with customers to articulate a vision for success—and then make it happen. We know success does not happen by accident. It takes the right people working together to deliver the right solutions for our customers. We are looking for a seasoned Software Engineer who will play a key role in making this vision a reality. Our team supports efforts to improve patient care quality and consumer decision-making by collecting, computing, and publicly reporting outcomes-based hospital quality measure data. This contract supports the development of a human-centered reporting system that enables data refinement, filtering, comparison, and access to supplemental information. Leveraging modern technologies, DevOps practices, and cloud-based infrastructure, our dynamic environment brings together multiple project teams to deliver an integrated solution. The Work We are looking for a talented Software Engineer who is eager to apply expertise in computer science, software engineering, databases, and distributed processing frameworks to manage, maintain, and develop innovative solutions supporting FHIR data authorization services. If you have experience with Python, Django administration, JavaScript, pytest, GitHub Actions, Podman, CloudTamer (Kion), and AWS—and want your work to help empower hundreds of thousands of Medicare enrollees to own and manage their healthcare data—we want to meet you. You will work on projects that support the Centers for Medicare & Medicaid Services (CMS) while collaborating with third-party applications and CMS cross-functional teams to enhance data-sharing and ownership capabilities for Medicare beneficiaries. You will be closely involved in the authorization of FHIR resources that enable these capabilities. This program helps ensure compliance with CMS standards while supporting high-quality healthcare outcomes. We are a collaborative organization, and we value team members who can share their knowledge of Spark, influence design decisions, and help troubleshoot complex runtime issues. Tools & Technology Python, Java, Django administration, JavaScript, pytest AWS Glue, AWS Athena, PostgreSQL, SAS, FHIR Jenkins, Git, GitHub, GitHub Actions, Podman, CloudTamer (Kion) Confluence, Agile delivery practices, cross-functional teamwork Key Responsibilities and Job Duties Design and build software processing pipelines using tools and frameworks within the AWS ecosystem. Collaborate with a highly engaged, cross-functional team of software engineers, UX designers and researchers, infrastructure engineers, product owners, and stakeholders. Participate in third-party application demonstrations and authorization reviews. Perform full-cycle software engineering activities, including design, development, testing, deployment, and maintenance. Partner with DevOps engineers on CI/CD and Infrastructure as Code (IaC) initiatives. Interpret technical specifications and translate requirements into code and design documentation. Conduct code reviews and contribute to processes that improve code quality and maintainability. Proactively monitor and improve the scalability, performance, and availability of systems. Deploy solutions within AWS environments and validate results for accuracy and reliability. Required Qualifications Bachelor's degree or higher 5+ years of software engineering experience in high-volume environments. 2+ years of experience working with Python. 2+ years of experience migrating applications or code to cloud environments. 2+ years of experience working within Agile development methodologies. Ability to obtain and maintain a Federal Public Trust clearance. Must reside in the United States, be authorized to work in the United States, and perform all work within the United States. Must have lived in the United States for at least three (3) of the last five (5) years. Preferred Qualifications U.S. Citizenship or Permanent Resident status strongly preferred due to federal contract requirements. Master's degree and 5+ years of technical experience. Experience working in the healthcare industry with PHI/PII data. Federal government contracting experience. Experience working as part of a dynamic, collaborative Agile team. Strong written and verbal communication skills. Prior experience working remotely in a full-time capacity. Job Location: Remote (USA). Travel for a conference or to another ICF location for collaboration may be required once a year. This position requires that the job be performed in the United States. If you accept this position, you should note that ICF does monitor employee work locations and blocks access from foreign locations/foreign IP addresses and also prohibits personal VPN connections. #DMX-HES Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $98,614.00 - $167,644.00 Nationwide Remote Office (US99)

Provide fiscal assistance to Head Start and Early Head Start grantees by managing grant review, funding, and closeout processes, monitoring fiscal performance, resolving audit findings, and ensuring accurate financial reporting. | Bachelor's degree and at least 2 years of federal discretionary grants management or financial oversight experience, proficiency in Microsoft Office, and data analysis skills. | Description ICF seeks an experienced Grants Management Specialist to provide ongoing, prompt and accurate fiscal assistance to Head Start (HS) and Early Head Start (EHS) grantees and will support Federal staff with high quality grants management services. This includes preparing and tracking grants through review and funding processes, monitoring receipt and accuracy of grant documents, monitoring, evaluating and resolving grant issues, and preparing grant closeouts. The Grants Specialist will be a critical thinker with outstanding attention to details and an eye towards process improvement. Key Responsibilities: Review and take action on applications so that they may be funded 30 days prior to a grantee’s refunding date. Prepare continuation Financial Assistance Awards (FAAs) with cover letters for mailing out 30 days prior to a grantee’s refunding date. Prepare and track grants through review and funding process. Deliverables include completed grant review checklist, timely contact with grantees to resolve issues, negotiation sheets and FAAs prepared in Grants Solutions software, briefing meetings with program staff and with management, leading to the awarding of annual continuation grant awards, program improvement grant awards, cost-of-living grant awards, and one-time funding awards to grantees. Monitor timeliness, receipt and accuracy of grant applications, financial reporting documents and financial draw downs. Correspond with grantee staff on a regular basis. Monitor ongoing fiscal performance of grantees, evaluation of required fiscal reports, wage comparability study; resolution of audit findings and recommendations; and resolution of community/individual complaints. Prepare grant closeouts. Deliverables include completed closeout checklist, assurance that reports and audits have been reviewed for completeness and correctness, a closeout letter that is sent to the grantee, and a closeout award processed in the Grants Solutions software system. Basic Qualifications: Bachelor's Degree from an accredited university or college, with a preference for a degree in Accounting, Business Management, or a related field. 2+ years of progressive professional experience 2+ years' experience related to federal discretionary grants management non-profit or for-profit financial management, and regulatory compliance monitoring and oversight. 1+ years' experience aggregating, analyzing, charting, graphing and reporting on and presenting data gathered from multiple sources. 1+ years knowledge and experience with the administration of discretionary grants is required; with a preference for Head Start/Early Head Start Programs. 1+ years’ experience with Microsoft Outlook, Word, Excel and PowerPoint. Must have valid driver's license and successfully pass a Motor Vehicle Records (MVR) check. Preferred Skills/Experience: Experience with Grant Solutions. Background and training in accounting and/or financial management, including audit resolution activities. Professional Skills: Excellent verbal and written communication skills required. Strong analytical, problem-solving and decision-making capabilities. Strong team player, with the ability to collaborate and work closely with Regional Office staff and other partners. Ability to work with all levels of internal staff, as well as outside clients. Superior attention to detail and the ability to meet stringent deadlines. Ability to be flexible, multi-task, prioritize, and manage multiple activities simultaneously in a fast-paced, changing environment. Exceptional interpersonal skills including courtesy, professionalism, and a cooperative attitude. Ability to build productive business relationships. Excellent time management and communication skills. Ability to exercise good judgment, discretion, tact, and diplomacy. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $55,665.00 - $94,631.00 Nationwide Remote Office (US99)

Configure, customize, and implement ServiceNow applications including design, data migration, integration, documentation, and training. | Bachelor's degree, 6+ years SDLC experience, 4+ years ServiceNow customization, Agile experience, US Citizenship, Public Trust clearance. | Description * Remote flexible if outside of Washington DC 50-mile radius * ICF’s Digital Modernization Division is a rapidly growing, entrepreneurial, technology department, seeking a ServiceNow Developer to support a federal project. Our Data Modernization Division is an information technology and management consulting department that offers integrated, strategic solutions to its public and private-sector clients. ICF has the expertise, agility, and commitment to design, build, and operate high-performance IT engines to support all aspects of our client’s business. The Team: The Application Development Sustainment Services (ADSS) team supports Treasury Enterprise Application (EA) platform systems that are critical to the success of the Department of Treasury IT mission. The ADSS program provides contractor support for both Operations and Maintenance (O&M) activities and Development and Modernization (DM&E) efforts. Position Description As a Senior ServiceNow Developer you play a pivotal role in successfully deploying ServiceNow solutions for our clients. In this role, you will be responsible for configuring, customizing, and implementing ServiceNow applications to meet specific client business requirements. Your technical expertise, attention to detail, and commitment to excellence will contribute significantly to the success of our projects and the satisfaction of our clients. Your responsibilities include: Solution Discovery & Design: Work closely with Solutions Architects and Business Analysts to understand the business outcomes and functional requirements and how they align with ServiceNow solution designs. Technical Implementation: Collaborate with cross-functional teams to implement ServiceNow solutions to align with the designed requirements, and meet industry best practices. Data Migration: Facilitate data migration activities from legacy systems to ServiceNow, ensuring data accuracy and consistency during the transition. Validate that data is migrated to the most beneficial ServiceNow data structures, leveraging out-of-the-box data schemas before designing custom tables and fields. Integration Management: Assist architects and senior developers in the integration of ServiceNow with other systems and applications to create seamless end-to-end processes. Technical Documentation: Create detailed documentation of configurations, customizations, data schemas, and other technical decisions for future reference. Testing and Quality Assurance: Conduct thorough testing of ServiceNow configurations to validate functionality, data integrity, and user experience. Address any issues and perform necessary adjustments to ensure the solution meets the desired outcomes. User Training: Support end-user training to ensure a smooth adoption of the implemented solution. Change Management: Support change management efforts by assisting senior developers, architects, and users during the transition period, addressing inquiries, and resolving issues promptly. Incident and Problem Resolution: Troubleshoot and resolve technical issues related to ServiceNow implementations. Collaborate with support teams to provide timely resolution to incidents and problems. Security and Compliance: Adhere to security best practices and ensure that implemented solutions meet relevant compliance requirements. Continuous Learning: Stay updated on the latest ServiceNow features, enhancements, and best practices to enhance the quality of implementations and maintain expertise in the platform. Continue certification and training process to meet practice standards and growth areas and contribute to the continued success of the team. Collaboration and Communication: Work closely with project managers, other implementation specialists, and stakeholders to ensure seamless project coordination and effective communication, including risks, issues, successes, and overall project status. Required Experiences and Certifications Participated in at least 1 ServiceNow implementation 1+ years of experience should include ServiceNow scripting, platform configuration, design, and deployment. 4+ years of experience on the ServiceNow platform including the customization of the core applications such as Incident, Problem, Change, and Service Catalog. 4+ years of experience with custom application development on the ServiceNow platform including Custom UI Pages and content in the CMS. 6+ years of experience with the full SDLC responsibilities (independent of the ServiceNow platform) leveraging mature industry languages, with particular emphasis on JavaScript (e.g. HTML5, Jelly, jQuery, AngularJS) 4+ years of experience implementing systems using the Agile/Scrum methodology 1+ years of experience with configuration, scripting (client/server), integrations (REST, SOAP, etc.), data model/tables, forms, record-producers, security/access (Glide), workflows, applications, events, email, homepages/reports, external data, Machine Learning, Orchestration, NOW Platform and custom Applications, etc. US Citizenship required (required by federal client for this position) Minimum of a Bachelor's Degree in Computer Science, Engineering, Information Technology, or related field. 1 year of additional demonstrated experience can be substituted for 1 year of education. Must be able to obtain a Public Trust clearance Valuable Skills for this Role The ideal candidate will also have: ITOM / CMDB Implementation, Orchestration, and Discovery experience a plus Experience with multiple of the following products: IT Service Management, Event Management and Project Portfolio Management. ITIL Foundations Certification (v4 or higher) Analytical and problem-solving skills. Strong analytical and organizational skills. Experience juggling multiple tasks in parallel with an awareness for evolving prioritization. ITSM and/or ITBM implementation experience ServiceNow Developer Certifications are strongly preferred ServiceNow Certified Application Developer certification preferred ServiceNow Service Portal micro-certifications preferred Hands-on experience (>480 hours each) configuring or building 1-3 ServiceNow applications In-depth knowledge of ServiceNow platform capabilities, modules, and best practices Familiarity with ITIL processes and IT Service Management (ITSM) principles Strong technical skills, including scripting, workflow configuration, and business rule development Detail-oriented tendencies with excellent problem-solving and analytical abilities The ability to work effectively in a team-oriented, collaborative environment Excellent communication and interpersonal skills, with the ability to interact with clients and internal teams professionally #DMX24 #icfsalesforce #Indeed #LI-CC1 #Clearance #yru24 Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $119,323.00 - $202,850.00 Nationwide Remote Office (US99)

Analyze business processes and gather requirements to implement Salesforce solutions, translate needs into user stories, manage product backlog, and create system documentation. | 3+ years business analysis with Salesforce experience, Agile proficiency, Public Trust or Active Secret clearance, and U.S. citizenship. | Description Please note: This role is contingent upon contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award. Title: Salesforce Business Analyst The Work: ICF seeks an experienced Salesforce Business Analyst to support a Salesforce implementation project for the US Department of Homeland Security (DHS). The project involves deploying a mission-critical application leveraging Salesforce’s Public Sector Solutions, integrated with 3rd party systems, and built using Agile methodology. Job Location: Remote work is authorized. Must support US Eastern time zone working hours. What You Will Do: Engage with DHS stakeholders to analyze current business processes, identify pain points, and gather requirements for the Salesforce-based solution. Translate business needs into detailed user stories, workflows, and system requirements to support low-code/no-code development on Salesforce’s Government Cloud Platform. Collaborate with the team to prioritize and refine the product backlog, ensuring alignment with project goals and stakeholder expectations. Create comprehensive documentation, including process flows, requirements specifications, user guides, and deliverables required for gate reviews. Assist in delivering user training to ensure effective adoption and use of the new Salesforce system. Support the team in meeting DoD and federal security and compliance standards, including contributing to cybersecurity documentation for ATO approval. Facilitate communication between stakeholders, developers, and other team members to ensure clarity and alignment on project objectives. Participate in Agile ceremonies (e.g., sprint planning, reviews) to provide insights on requirements and process improvements. Support gate reviews for system and acquisition lifecycle checkpoints, ensuring all deliverables meet DHS standards. What You Will Bring With You: 3+ years as a Business Analyst, including at least one Salesforce project. 3+ years of experience and proven proficiency with Agile project management tools (e.g., Jira, Trello) and Microsoft Office Suite. 1+ years of experience delivering user training or creating technical documentation. Candidate must have a Public Trust or an Active Secret clearance. U.S. Citizenship is required due to federal contract requirements. Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S. Candidate must have lived in the U.S. for three (3) full years out of the last five (5) years. What We Would Like You To Bring With You: Understanding of DoD and federal government security standards and experience supporting ATO processes. Experience working with federal government clients, particularly DHS or DoD. Familiarity with Salesforce, including its general functionality and the use cases it supports. Salesforce Business Analyst certification, Salesforce Administrator certification, or meaningful Trailhead badge attainment. Prior experience delivering user training or creating technical documentation. Background in data migration projects. Professional Skills: Highly effective analytical and problem-solving capabilities. Demonstrated critical thinking, attention to detail, and the ability to produce polished and well-organized written deliverables. Excellent communication and interpersonal skills to interface effectively with team members and federal clients. Organized, detailed oriented and able to prioritize and multi-task. #icfsalesforce #Li-cc1 #Indeed Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $67,355.00 - $138,549.00 Nationwide Remote Office (US99)

Design and implement ServiceNow CSM and ITSM solutions, collaborate on data migration and integrations, and mentor junior developers. | Requires 6+ years software development, 2+ years ServiceNow experience, US citizenship, and ability to obtain DHS Public Trust clearance. | Description *We are open to supporting 100% remote work anywhere within the U.S.* As a Senior ServiceNow Developer, you play a pivotal role in successfully designing and deploying ServiceNow solutions for our clients. In this role, you will be responsible for designing, configuring, customizing, and implementing ServiceNow applications to meet specific client business requirements. Your technical expertise, attention to detail, and commitment to excellence will contribute significantly to the success of our projects and the satisfaction of our clients. At the senior level, you are expected to work both independently and collaboratively based on project needs. Your responsibilities include: Solution Discovery & Design: Work closely with Solutions Architects and Business Analysts to understand and document the business outcomes and functional requirements and translate them into effective ServiceNow solution designs. Technical Implementation: Collaborate with cross-functional teams to implement ServiceNow solutions to align with the designed requirements and ensure solutions meet industry best practices. Develop and maintain complex scripts, business rules, and UI policies. Data Migration: Support data migration design and activities from legacy systems to ServiceNow, ensuring data accuracy and consistency during the transition. Validate that data is migrated to the most beneficial ServiceNow data structures, leveraging out-of-the-box data schemas before designing custom tables and fields. Integration Management: Assist architects and senior developers in the integration of ServiceNow with other systems and applications to create seamless end-to-end processes. Technical Documentation: Create detailed documentation of configurations, customizations, data schemas, and other technical decisions for future reference. Testing and Quality Assurance: Conduct thorough testing of ServiceNow configurations to validate functionality, data integrity, and user experience. Address any issues and perform necessary adjustments to ensure the solution meets the desired outcomes. User Training: Support end-user training to ensure a smooth adoption of the implemented solution. Change Management: Support change management efforts by assisting senior developers, architects, and users during the transition period, addressing inquiries, and resolving issues promptly. Incident and Problem Resolution: Troubleshoot and resolve technical issues related to ServiceNow implementations. Collaborate with support teams to provide timely resolution to incidents and problems. Security and Compliance: Adhere to security best practices and ensure that implemented solutions meet relevant compliance requirements. Continuous Learning: Stay updated on the latest ServiceNow features, enhancements, and best practices to enhance the quality of implementations and maintain expertise in the platform. Continue certification and training process to meet Practice standards and growth areas and contribute to the continued success of the team. Mentorship: Provide technical guidance to Associate ServiceNow Developers. Support the growth of other Practice members to meet the needs of their role, the business, and future growth opportunities. Share solutions and lessons learned with the Practice. Collaboration and Communication: Work closely with project managers, other implementation specialists, and stakeholders to ensure seamless project coordination and effective, regular communication, including risks, issues, successes, and overall project status. Basic Qualifications US Citizenship is required (required by the federal government for this position). Must be able to obtain a DHS Public Trust clearance. MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply. 6+ years of software development experience 2+ years of experience implementing ServiceNow solutions 1+ years of experience in CSM or ITSM Desired Skills 2+ year experience troubleshooting and resolving technical issues related to ServiceNow implementations. 1+ years of experience with Portal customization 1+ years of experience scripting beyond basic ServiceNow scripts 1+ years of experience in Agile Scrum Active DHS or DoW government clearance 1+ years of experience in App Engine Certified in one or more additional mainline certifications, with preference for: ServiceNow Certified Application Developer ServiceNow Certified System Administrator Certified Implementation Specialist – Human Resources Certified Implementation Specialist – CSM Certified Implementation Specialist – Discovery Certified Implementation Specialist – SAM Certified Implementation Specialist – PPM Hands-on experience (>480 hours each) configuring or building 5 or more ServiceNow applications. In-depth knowledge of ServiceNow platform capabilities, modules, and best practices Familiarity with ITIL processes and IT Service Management (ITSM) principles Strong scripting skills in JavaScript and GlideScript Strong technical skills, including workflow configuration, and business rule development. Experience in customizing UI and creating complex workflows. An understanding of integration techniques with external systems Professional Skills Hands-on experience troubleshooting and resolving technical issues. Detail-oriented tendencies with excellent problem-solving and analytical abilities. The ability to work effectively in a team-oriented, collaborative environment. Excellent communication and interpersonal skills, with the ability to interact with clients and internal teams professionally. Ability to work in a fast-paced environment #DMX24 #senw22 #Indeed #LI-CC1 #Clearance #SWICE23 Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $98,614.00 - $167,644.00 Nationwide Remote Office (US99)

Lead strategic initiatives and manage cross-functional teams to deliver business growth and operational excellence. | Extensive experience in energy efficiency programs, team leadership, client relationship management, and regulatory compliance. | Description Title: Michigan Portfolio Director Location: Hybrid work environment with 2 to 3 days in office/on-site with clients in the greater Ann Arbor, MI area Ready to make a difference? The Portfolio Director is responsible for driving strategic leadership and business growth through the design, implementation, and expansion of utility-sponsored energy efficiency, electrification, and demand-side management (DSM) programs. This role oversees a dynamic suite of residential and commercial sector initiatives, ensuring alignment with regulatory frameworks, client expectations, and organizational performance goals. The ideal candidate demonstrates a proven ability to lead cross-functional teams, scale program impact, and deliver measurable results that support equitable clean energy transitions. Why you will love working here: • Quality of life: Flexible workplace arrangements, work-life balance, employee wellbeing programs • Investment in the community: Donation matching, volunteer opportunities • Investment in you: Education Reimbursement, Retirement Planning, 401k matching, Mentorship Programs, Free access to professional development resources such LinkedIn Learning • Any many, many more *Ask your recruiter for more details! What you will be doing: • Build and maintain strong relationships with utility clients, regulators, and community stakeholders to align program strategies with customer and policy goals. • Lead cross-functional teams of program managers, engineers, outreach, marketing, and IT professionals to deliver high-impact, customer-centric energy programs. • Oversee program design, implementation, and evaluation, ensuring compliance with technical specifications, regulatory requirements, and industry standards. • Manage portfolio-level financials, forecasts, KPIs, and reporting; ensure timely billing, data quality, and regulatory deliverables. • Guide inclusive, collaborative teams and support staff development through mentorship, performance management, and strategic direction. • Drive innovation by identifying emerging technologies, market trends, and new program opportunities. • Represent the organization in stakeholder working groups, and industry conferences. • Lead or support business development efforts including proposal development, pricing strategy, and contract negotiations. • Drive client growth strategy and direct capture efforts to ensure success in portfolio recompetes. • Promote a culture of transparency, accountability, and continuous improvement across all program areas. • Travel Requirements: will be required to be at the office 2 days a week and travel occasionally for team meetings, events and business development efforts. Professional skills you will use: • Strategic leadership and portfolio oversight • Deep understanding of energy efficiency, electrification, and DSM program frameworks • Financial management and regulatory compliance • Client relationship development and stakeholder engagement • Team building, mentorship, and performance management • Innovation and market trend analysis • Business development and contract negotiation • Strong analytical and decision-making capabilities • Excellent communication and presentation skills • Proficiency in Microsoft Office Suite and data visualization tools (e.g., Power BI) What we need you to have (minimum qualifications): • Bachelor’s degree in Environmental Science, Energy Resources, Engineering, Policy, Business, or a related field (or applicants can substitute one year of related experience for one year of education) • 12+ years of experience in energy efficiency, electrification, DSM programs and/or related experience • 6+ years of experience managing cross-functional teams and client portfolios • Must be able to pass a background check, have a valid driver’s license, and successfully pass a Motor Vehicle Records (MVR) check What we would like you to have (preferred qualifications): • Master’s degree in a related field • Familiarity with residential and commercial energy efficiency measures, load management, and distributed energy resources • Professional certifications such as PMP, CEM, BPI, or LEED AP • Proficiency in MS Office Suite and data visualization tools (e.g., Power BI) • Demonstrated success in business development, client engagement, and contract administration Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $144,381.00 - $245,448.00 Michigan Client Office (MI88)

Manage day-to-day operations, client relationships, budgets, and staff for residential energy efficiency programs. | Requires 3+ years in energy efficiency or related programs and experience managing client/vendor relationships and teams. | Description Residential Program Manager, Retail Products Location: Louisiana Ready to Make a Difference? Working closely with the portfolio manager, this individual will be responsible for monitoring and supporting the successful delivery across multiple functional areas, including internal operations, client support, and stakeholder management. Come join our team as a Residential Program Manager of residential energy efficiency utility programs in Louisiana. You will build and manage relationships with clients, manage subcontractors, and design and implement program strategies and plans. Management of the program includes meeting established goals while maintaining budgets, conducting cost-benefit analyses and evaluating the impact of residential products programs, and ensuring that programs comply with regulatory guidelines. Why you will love working here: • Quality of life: Flexible workplace arrangements, work-life balance • Investment of the community: Donation matching, volunteer opportunities • Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan • And many, many more (Ask your recruiter for more details!) What you will be doing: • This position requires experience with client relationships, budget tracking, invoicing, people managing and program management. Theselected candidate will be responsible for the following core program responsibilities across the client territory: • Manage day to day operations of the contract serving as the main point of contact for the client • Direct oversight of program budgets and tracking & reporting Key Performance Indicators • Review program performance towards goals on a regular basis including program forecasting • Coordinate with client and ICF team to ensure all program goals are met, and adjust as needed to meet goals • Assist in the direct support of client outreach, meetings and ad hoc requests including 1-on-1 monthly client meetings • Management of direct reports including but not limited to timesheet/expense approval, PTO approval, regular individual check-in meetings, andannual performance reviews • Support monthly invoicing and reporting as well as all outreach, recruitment, marketing, QA/QC, and subcontractor activities • Maintain up-to-date knowledge of Program requirements and ongoing Program updates • Collaborate with regional and national teams to provide national cohesion and bring efficiencies & best practices to your client’s programs • Other duties as required to support our work nationally and provide direct support to division leadership as needed. What we need you to have (minimum qualifications): • Bachelor’s degree (or applicants can substitute one year of related experience for one year of education) • 3+ years of related experience working in energy efficiency, energy, utility, or sustainability programs and/or related experience What we would like you to have (preferred qualifications): • Experience leading cross-organizational projects from planning to execution and managing client/vendor relationships • Experience working with retailers and/or manufacturers and understanding the retail industry or programs that focus on energy efficient products • Experience mentoring and leading teams Professional skills you will use: • Ability to establish influential partnerships at all levels • Strategic mindset with the ability to identify new opportunities • Demonstrated experience in continuous improvement and quality assurance/control theories, techniques and application • Excellent verbal, interpersonal, and written communication skills • Strong analytical, problem-solving, and decision-making capabilities • Team player with the ability to multi-task and work in a fast-paced environment • Ability to analyze situations, identify existing or potential problems, and recommend solutions • Sound business ethics, including the protection of proprietary and confidential information • Ability to work with all levels of internal employees, as well as outside clients and vendors • Superior interpersonal skills including courtesy, professionalism, and a cooperative attitude • Proficiency in MS Office Applications (Word, PowerPoint, Outlook, Excel) • Ability to be flexible to handle multiple priorities Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $73,738.00 - $125,354.00 Louisiana Remote Office (LA99)

Lead Salesforce Digital Transformation Center operations and manage technical staff for a federal client. | 5+ years PM experience, Salesforce certifications, developer-level Salesforce knowledge, US work authorization, and federal clearance eligibility. | Description *We are open to supporting 100% remote work anywhere within the U.S.* We are seeking a strong technical leader for a Salesforce Digital Transformation Center (DTC). DTC is an operational Center of Excellence that manages a multi-org Salesforce environment in which program areas throughout our federal client’s organization build mission applications. The DTC manages the platform and supports its tenant customer application teams. The primary function of this role is to manage all DTC operations, direct the team of all-star Salesforce architects and system administrators, and lead the overall client relationship. In addition to having a mature leadership presence and project management experience, the ideal candidate will also have a strong Salesforce Development background who jumps into the operational rotation as well. Support spans from pre-sales solution consultation, design/code reviews during implementation, management of the CI/CD process, and operational support activities. The candidate will lead a team of technical staff to operate & maintain the existing platform, establish new platform services, onboard new customer development teams, perform Release Management activities, manage platform licenses, and curate a governance library of process documentation, administrative job aids, technology standards, and security standards. The candidate must demonstrate progressive technical and managerial leadership of Salesforce projects and large programs, possessing a strong understanding of the full software development lifecycle. Ideally, experience includes establishing a Salesforce Center of Excellence with emphasis on governance, multi-org architecture, introduction of new platform services, and Release Management processes. This is a client facing role where a developer-level knowledge of the Salesforce platform is expected, including familiarity with core platform capabilities, common system/user administration tasks, system integrations, programmatic (code) and declarative (no-code) configuration mechanics. The successful candidate will be able to meaningfully engage equally with technical resources, government Program & Contract staff, and executives. This role requires work to be performed within the United States and availability during U.S. Eastern Time hours (8:00 a.m.–6:00 p.m. ET). Applicants must be authorized to work in the United States. This position participates in a 24×7 on‑call rotation with other DTC technical staff. Occasional after‑hours support is required for P1/P2 incident response and prescheduled deployment activities. Responsibilities: • Responsible for overall Salesforce Digital Transformation Center (DTC) operations and service delivery. • Manage a technical staff consisting of Salesforce administrators, architects, and security specialists. • Lead routine meetings such as daily client status calls, daily team standups, weekly & bi-weekly calls with DTC tenant customers, monthly CIO reviews, and other operational calls as required. • Assist client with management of the DTC customer presales pipeline from Salesforce use case qualification, functional requirements discovery, and preparation & presentation of high-level solution recommendations and ROM estimates. • Manage the onboarding of new DTC customer project teams onto the platform. • Manage the release calendar and coordinate DTC actions for customer application deployments. • Manage daily O&M support activities. • Manage license inventory, allocations, and renewal efforts. • Manage platform ATO renewal assessments and mid-year changes. • Co-lead DTC customer technical design reviews with Salesforce architects. • Write policy and procedure documentation based on Salesforce best practices and manage the DTC Governance Library. • Recommend ways to enhance and increase the efficiency of DTC operations and tool sets, and then lead the implementations. • Prepare and present monthly status reports outlining team performance, deliverables, schedule, financials, and SLA attainment. Must Haves: • 5+ Years of PM experience leading large complex IT projects and managing technical staff, with direct contract delivery responsibility. • 3 Years of leading Salesforce projects and/or Centers of Excellence in a client-facing role. • Active Salesforce Certified Administrator and Platform Developer certifications (provide Trailblazer profile link) • 3+ Years experience as a Salesforce Developer performing declarative (no-code) and programmatic (Apex, LWC) development. • 3+ Years experience performing deployments and working with CI/CD pipelines in the context of Salesforce and GitHub as source control. • 1+ Years experience providing complex cost allocations, chargebacks and reporting, including for Rloud consumption, licensing, and labor. • Must be a United States (U.S.) Citizen or Green card, and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract, and laws do apply • Ability to obtain a federal government public trust clearance. Preferred: • Active Salesforce Consultant and/or Architect certifications (provide Trailblazer profile link). • Experience with enterprise data governance and cloud-based data warehousing technologies, and/or Salesforce Data 360. • Technical understanding of MuleSoft capabilities and API-based integrations. • Background in writing/analyzing Apex, Lightning Web Components, YAML, and other coding languages common in enterprise Salesforce environments, MuleSoft, and pipeline management. • 3 Years of providing Salesforce consultation to clients regarding Salesforce fit analysis, mapping of customer requirements to platform capabilities, and high-level solution architecture. • Understanding of OmniStudio, its components, and the use cases it supports. • Basic understanding of Salesforce core CRM licenses (i.e. Platform, Sales Cloud, Service Cloud, Public Sector Solutions, Experience Cloud, CRM Analytics, and other core CRM-related add-ons) and the difference between how they are ordered vs how they are provisioned. Familiarity with Salesforce AppExchange utilities and peripheral services such as Docusign and Own. • Basic understanding of supporting services such as MFA/SSO, networking, and encryption. • Experience providing complex cost allocations, chargebacks and reporting, including for cloud consumption, licensing, and labor. • Command presence and a sense of personal responsibility for mission accomplishment. • Demonstrated excellent client relationship skills, whether proposing new solutions or handling difficult situations. • Demonstrated critical thinking, attention to detail, problem solving skills, and the ability to produce polished and well-organized written deliverables. • #DMX24 • #icfsalesforce • #Indeed • #LI-CC1 • #Clearance Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $144,381.00 - $245,448.00 Nationwide Remote Office (US99)

Provide senior-level operational leadership and coordination for complex health transformation initiatives including grant administration, procurement, financial monitoring, and compliance tracking. | Requires 8+ years managing large federally funded health-related programs, experience with procurement lifecycle, PMO structures, and compliance in public-sector healthcare environments. | Description PMO Director / Program Operations You are required to live in Texas to be considered for this role. Provides senior-level operational leadership and coordination for complex state or federally funded health transformation initiatives. Responsible for managing day-to-day program execution across grant administration, procurement support, financial monitoring, reporting, compliance tracking, technical assistance coordination, and stakeholder engagement. Establishes and maintains integrated project schedules, risk registers, action logs, and documentation workflows to ensure timely, organized, and compliant delivery of program activities. Coordinates cross-functional workstreams supporting procurement lifecycle activities (e.g., RFIs, RFPs, contract tracking), subrecipient onboarding, deliverable monitoring, and recurring reporting requirements. Oversees onboarding of new team members and establishes structured processes for training, documentation standards, workflow integration, and role clarity across workstreams. Ensures staff understand compliance expectations, reporting cycles, and governance processes. Monitors operational risks, identifies pacing or compliance concerns, and escalates issues to senior leadership as appropriate. Oversees preparation of recurring and ad hoc reports for state agencies and federal partners, ensuring documentation is consistent, defensible, and audit-ready. Supervises analysts and coordinators, maintaining quality control standards and reinforcing disciplined execution across workstreams. Supports rapid startup environments and high-volume implementation periods requiring structured coordination and strong internal controls. Up to 25% travel may be required. Basic Qualifications: • Bachelor’s degree in public health, health policy, health administration, public administration, public policy, business administration, economics, or related field required. Master’s degree preferred. • PMP certification preferred. • Minimum 8 years of experience managing large state or federally funded health-related grant programs, cooperative agreements, or public-sector healthcare initiatives. • Demonstrated experience supporting CMS, CDC, HRSA, or other federally funded health initiatives and operating in compliance-driven environments subject to state and federal requirements. • Demonstrated experience leading multidisciplinary teams and overseeing complex implementation efforts across procurement, grant administration, reporting, technical assistance, and partner engagement. • Experience establishing and administering Program Management Office (PMO) structures, including integrated schedules, risk management processes, documentation controls, and structured onboarding of staff. • Experience coordinating procurement lifecycle activities and contract oversight within public-sector or healthcare settings. • Experience maintaining reporting, documentation, and tracking systems in audit-visible or monitoring-intensive environments. • Strong understanding of state health systems, Medicaid programs, rural health environments, or safety-net provider networks preferred. #PT26ICF #Indeed Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $119,323.00 - $202,850.00 Texas Remote Office (TX99)

Lead operational coordination and training for complex federally funded health projects ensuring compliance and stakeholder engagement. | Requires advanced degree, PMP or extensive project management experience, health program knowledge, and training delivery skills. | Description PROJECT MANAGER You are required to live in or near Tallahassee, Florida to be considered for this role. Provides senior-level operational leadership and coordination for complex, multi-site, state or federally funded health initiatives. Supports coordination of day-to-day operations, managing project schedules and deliverable tracking, and ensuring timely completion of all contract milestones and program activities. Establishes and maintains integrated project schedules, risk registers, action logs, and documentation workflows to ensure organized, transparent, and compliant delivery of program activities. Coordinates cross-functional workstreams supporting grant administration, reporting, compliance tracking, technical assistance delivery, and stakeholder engagement. Serves as a key resource to program staff and partner organizations on project management tools, platforms, and workflows. Provides guidance to support consistent adoption of project management standards, documentation practices, and reporting processes across stakeholders with varying levels of capacity. Leads development and delivery of training for staff and partner organizations on project management concepts, tools, systems, and workflows used in grant-funded programs. Delivers training to non-technical and mixed-capacity audiences and provides ongoing support to reinforce effective use of tools and processes. Coordinates onboarding and startup activities, including training, documentation standards, workflow integration, and role clarity across workstreams. Ensures staff and partners understand compliance expectations, reporting cycles, and governance processes. Monitors program performance and operational risks, identifies schedule or compliance concerns, and escalates issues to senior leadership as appropriate. Oversees preparation of recurring and ad hoc reports, ensuring documentation is consistent, defensible, and audit-ready. May supervise analysts and coordinators, maintaining quality control standards and supporting disciplined execution across workstreams. Supports rapid startup environments and high-volume implementation periods requiring strong coordination and structured program management practices. Up to 25% travel may be required. Basic Qualifications: • Master’s degree or higher in a health-related field, public administration, business administration, project management, or a closely related discipline. • Minimum of 5 years of experience working in a health-related program, organization, or agency. • Either: • Current Project Management Professional (PMP) certification, or • Minimum of 10 years of demonstrated project management experience supporting complex, multi-stakeholder programs. • Demonstrated experience managing or supporting projects funded by federal grants or cooperative agreements, including familiarity with federal grant administration requirements, reporting timelines, and compliance obligations under 2 CFR Part 200. • Demonstrated experience delivering training on project management tools, systems, or workflows to diverse audiences, including non-technical or mixed-capacity stakeholders. Preferred Qualifications: • 8–10+ years of experience managing large state or federally funded health programs or public-sector healthcare initiatives. • Experience supporting Medicaid programs, rural health systems, safety-net providers, or underserved populations. • Experience supporting technical assistance or capacity-building initiatives. • Experience establishing or supporting Program Management Office (PMO) functions, including scheduling, risk management, and documentation controls. • Experience operating in compliance-driven, audit-visible environments. • Strong stakeholder engagement, facilitation, and communication skills. #PT26ICF #Indeed Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $144,381.00 - $245,448.00 Nationwide Remote Office (US99)

Design and implement test automation strategies for cloud applications within a DevSecOps framework, lead testing efforts, mentor team members, and integrate security and quality checks into CI/CD pipelines. | 5+ years software testing experience with leadership in automated frameworks, Public Trust designation, and US citizenship. | Description We are seeking a Senior Test Engineer to drive quality engineering and test automation strategy for a modern cloud-based application environment supporting a federal customer. This role is responsible for establishing and leading a comprehensive automated testing capability from the ground up, implementing end-to-end testing within an Azure-based architecture, and guiding a dispersed team of testers toward modern DevSecOps testing practices. The ideal candidate combines hands-on test automation expertise, strategic leadership, and mentoring capability, ensuring high-quality software delivery across a full-stack environment built with Java Spring Boot services and Angular front-end applications. The Senior Test Engineer will also oversee integration of manual testing, automated testing, and security validation within CI/CD pipelines while coordinating testing of software deployments and supporting customer-facing User Acceptance Testing (UAT) activities. Location: United States (Remote; DMV region preferred) Clearance Requirement: Must be US-based and currently hold or have previously held a Public Trust designation. Key Responsibilities Test Strategy & Leadership Lead the design and implementation of a modern test automation strategy and framework across multiple applications and services. Establish scalable automated testing frameworks from the ground up supporting UI, API, integration, regression, and end-to-end testing. Provide technical leadership and mentorship to QA engineers and developers, helping elevate automation skills and testing best practices across the team. Promote a quality engineering mindset within Agile and DevOps development teams. Automation & Technical Implementation Develop and maintain automated tests for applications built with Java Spring Boot and Angular. Implement UI automation using tools such as Cypress and backend/service testing using JUnit and other frameworks. Design and implement end-to-end testing approaches that validate workflows across microservices and user interfaces. Ensure automated tests run reliably within CI/CD pipelines and support rapid feedback during deployments. Cloud & DevOps Integration Integrate testing frameworks and test execution into Azure DevOps pipelines and cloud-native deployment workflows. Enable automated regression, smoke, and integration tests within the DevOps lifecycle. Support test data management, environment strategy, and integration testing across distributed cloud services. Security & DevSecOps Testing Implement automated application security testing within CI/CD pipelines. Integrate security tools such as Prisma, Checkmarx, OWASP ZAP, and similar solutions to support vulnerability scanning and secure development practices. Work with development and DevOps teams to ensure security findings are triaged, tracked, and remediated. User Acceptance Testing (UAT) Support customer-facing UAT cycles, including test planning, execution coordination, and results reporting. Partner with product owners and stakeholders to ensure acceptance criteria and validation processes align with mission needs. Provide transparent reporting on testing progress, risks, and quality metrics. Required Qualifications Current or previous Public Trust designation. 5+ years of software testing and quality engineering experience, including test automation leadership. 1+ Years of experience designing and implementing automated testing frameworks from the ground up. 1+ years of experience testing applications built with Java Spring Boot and Angular. 1+ years of experience with test automation tools such as Cypress, JUnit, or comparable frameworks. 1+ years of experience integrating automated testing into CI/CD pipelines in a DevOps environment. 1+ years of experience implementing end-to-end testing strategies in Azure cloud environments. 1+years of experience supporting or leading User Acceptance Testing (UAT) with external stakeholders or customers. Experience supporting federal government software development programs. US Citizenship required due to federal contract requirements Must be able to obtain and maintain a Public Trust clearance. Preferred Qualifications Experience implementing DevSecOps testing practices. Strong leadership, mentoring, and team development skills. Familiarity with security testing tools such as Prisma Cloud, Checkmarx, OWASP ZAP, or similar. Experience working within Agile/Scrum development environments. Strong understanding of microservices architectures and API testing. What Success Looks Like A robust automated testing framework supporting UI, API, and end-to-end testing across the platform. Testing fully integrated into CI/CD pipelines, providing rapid feedback and improving deployment confidence. Improved team automation capability through mentorship and technical leadership. Efficient and well-coordinated UAT cycles with clear communication and quality outcomes. #DMX24 #Indeed #LI-CC1 #Clearance #yru22 Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $81,499.00 - $138,549.00 Nationwide Remote Office (US99)

Provide operational leadership for complex health initiatives, managing grants, procurement, compliance, and multidisciplinary teams. | Bachelor's degree and 8+ years managing large federally funded health programs with PMO and procurement expertise required. | Description PMO Director / Program Operations You are required to live in either Oregon, New Mexico, Colorado or Oklahoma to be considered for this role. Provides senior-level operational leadership and coordination for complex state or federally funded health transformation initiatives. Responsible for managing day-to-day program execution across grant administration, procurement support, financial monitoring, reporting, compliance tracking, technical assistance coordination, and stakeholder engagement. Establishes and maintains integrated project schedules, risk registers, action logs, and documentation workflows to ensure timely, organized, and compliant delivery of program activities. Coordinates cross-functional workstreams supporting procurement lifecycle activities (e.g., RFIs, RFPs, contract tracking), subrecipient onboarding, deliverable monitoring, and recurring reporting requirements. Oversees onboarding of new team members and establishes structured processes for training, documentation standards, workflow integration, and role clarity across workstreams. Ensures staff understand compliance expectations, reporting cycles, and governance processes. Monitors operational risks, identifies pacing or compliance concerns, and escalates issues to senior leadership as appropriate. Oversees preparation of recurring and ad hoc reports for state agencies and federal partners, ensuring documentation is consistent, defensible, and audit-ready. Supervises analysts and coordinators, maintaining quality control standards and reinforcing disciplined execution across workstreams. Supports rapid startup environments and high-volume implementation periods requiring structured coordination and strong internal controls. Up to 25% travel may be required. Basic Qualifications: Bachelor’s degree in public health, health policy, health administration, public administration, public policy, business administration, economics, or related field required. Master’s degree preferred. PMP certification preferred. Minimum 8 years of experience managing large state or federally funded health-related grant programs, cooperative agreements, or public-sector healthcare initiatives. Demonstrated experience supporting CMS, CDC, HRSA, or other federally funded health initiatives and operating in compliance-driven environments subject to state and federal requirements. Demonstrated experience leading multidisciplinary teams and overseeing complex implementation efforts across procurement, grant administration, reporting, technical assistance, and partner engagement. Experience establishing and administering Program Management Office (PMO) structures, including integrated schedules, risk management processes, documentation controls, and structured onboarding of staff. Experience coordinating procurement lifecycle activities and contract oversight within public-sector or healthcare settings. Experience maintaining reporting, documentation, and tracking systems in audit-visible or monitoring-intensive environments. Strong understanding of state health systems, Medicaid programs, rural health environments, or safety-net provider networks preferred. #PT26ICF #Indeed Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $107,959.00 - $183,531.00 Oregon Remote Office (OR99)

Perform front-end development using Angular, participate in full software development lifecycle including testing and code reviews within Agile teams. | 3+ years front-end development with Angular or React, 3+ years SQL experience, U.S. citizenship, and bachelor's degree. | Description *This position can be 100% remote within the United States* ICF is seeking an Angular Front‑End Developer to support a Department of Alcohol and Tobacco Tax and Trade Bureau (TTB) project focused on application modernization in the Azure Cloud. This role performs hands‑on technical work as part of a project team and follows established development standards, processes, and direction. Essential Functions Perform front‑end development tasks using Angular, following established coding standards, project requirements, and technical designs. Participate in full life‑cycle software development activities under the direction of technical leads or managers. Conduct code reviews and implement unit and integration tests in accordance with defined team processes. Identify and recommend technical improvements within assigned tasks, escalating recommendations for review as appropriate. Apply analytical skills to support development tasks and problem resolution using defined criteria and guidelines. Support assigned initiatives and contribute to project deliverables as directed. Follow documented ICF development, security, and quality standards. Demonstrate willingness to learn new tools and technologies to support assigned work. Work effectively in a remote environment using established collaboration and communication practices. Own assigned tasks or components of larger projects with oversight and review. Minimum Qualifications 3+ years of front‑end development experience using frameworks such as Angular or React (Angular preferred). 3+ years of experience writing and debugging SQL queries and supporting applications that integrate with relational databases (e.g., SQL Server). 2+ years of experience working with REST APIs. 2+ years of experience working within Agile/Scrum teams, including participation in sprint planning, stand‑ups, and retrospectives. 2+ years of experience supporting CI/CD pipelines and DevSecOps practices. U.S. citizenship required (per federal government contract requirements). Ability to obtain and maintain a Public Trust clearance. Must reside in and perform work within the United States. Preferred Skills Experience working with Docker and Kubernetes. Experience supporting applications hosted in Azure Cloud. Bachelor’s degree in computer science, information systems, mathematics, or equivalent practical experience. Effective written and verbal communication skills. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $98,614.00 - $167,644.00 Nationwide Remote Office (US99)

Design, implement, and maintain scalable cloud infrastructure ensuring high availability and security, automate deployment pipelines, and manage cloud resources to optimize performance and cost. | 5+ years hands-on AWS experience, proficiency with Infrastructure-as-Code tools like Terraform, strong scripting skills in Python, Bash, or PowerShell, and solid DevOps and system administration knowledge. | Description We are seeking a skilled Senior AWS Cloud Engineer to design, implement, and maintain scalable cloud solutions on Amazon Web Services (AWS). The ideal candidate will have expertise in cloud architecture, infrastructure automation, system administration experience, and security best practices, ensuring high availability and performance of cloud-based applications and services. Key Responsibilities: Cloud Infrastructure Design & Deployment Design, implement, and manage AWS cloud solutions to meet business and technical requirements. Develop and maintain Infrastructure-as-Code (IaC) using Terraform, CloudFormation, or AWS CDK. Ensure high availability, scalability, and reliability of cloud-based applications, and ensure appropriate backup policies are in place with tools like AWS DLM, AWS Backup, and S3 lifecycle management. Configure appropriate configuration management, secret management for EC2 instances, container images, lambda runtimes, RDS instances, and other infrastructure. Automation & DevOps Automate deployment pipelines using CI/CD tools (Jenkins, GitHub Actions, AWS CodePipeline). Manage a fleet of EC2 instances within autoscaling groups, configuring launch templates, ALBs, NLBs, and AWS WAF. Manage patching instances and containers with Systems Manager and ECR. Implement serverless solutions using AWS Lambda, API Gateway, and Step Functions. Security & Compliance Implement security best practices using AWS IAM, Security Hub, AWS Inspector, AWS Config, KMS, and GuardDuty. Developing lambda functions to handle routine operational tasks Ensure compliance with industry standards (SOC 2, HIPAA, FedRAMP, etc.). Conduct vulnerability assessments and security audits on AWS resources. Monitoring & Optimization Monitor cloud performance using AWS CloudWatch logs and alarms.. Optimize cost and resource utilization with AWS Trusted Advisor and Cost Explorer. Troubleshoot infrastructure issues and provide timely resolutions. Collaboration & Documentation Work closely with developers, security teams, and stakeholders to ensure seamless cloud adoption. Maintain technical documentation, including architecture diagrams and standard operating procedures. Provide mentorship and training on AWS best practices. What you must bring: 5+ years of hands-on experience with AWS cloud services. Strong expertise in AWS core services: EC2, S3, VPC, RDS, Lambda, and IAM. Experience with Infrastructure-as-Code (IaC) tools like Terraform or CloudFormation. Familiarity with DevOps practices, CI/CD pipelines, and container orchestration. System administration experience in Windows and/or Linux environments, including configuring users, groups, and permissions. Proficiency in scripting/programming (Python, Bash, or PowerShell). Knowledge of networking concepts (VPC, Subnets, Security Groups, VPNs). Understanding of cloud security and best practices. Certifications (Preferred but not required): AWS Certified Solutions Architect – Associate/Professional AWS Certified DevOps Engineer AWS Certified Security – Specialty Preferred Qualifications: Bachelors degree in related field Development experience in a typed language (C#, Java) Exposure to big data services like AWS Glue, Athena, or Redshift and analytic tools like QuickSight (Quick Suite) or Tableau. Hands-on experience with monitoring tools like Datadog, New Relic, or Splunk. Experience managing container infrastructure with Kubernetes, AWS ECS, or AWS Fargate. Why Join Us? Work on cutting-edge cloud technologies in a dynamic, fast-paced environment. Opportunity to contribute to innovative and scalable cloud solutions. Competitive salary, benefits, and continuous learning opportunities. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $108,476.00 - $184,409.00 Nationwide Remote Office (US99)