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Lead vision and strategy for Agile development teams, managing program and product roadmaps, and collaborating with stakeholders to ensure human-centered design. | 7+ years of IT experience, 5+ years as a Product Owner, experience with software development lifecycle, and federal government experience preferred. | Description ICF is seeking a Senior Product Owner to support a large federal client. In this role, you’ll lead vision and direction for Agile development teams, managing program and product roadmaps, features, and epics. You’ll collaborate closely with SMEs, business analysts, architects, and technical leads, as well as partner with UX and user research teams to ensure human-centered design is reflected in the product vision. Job Location: Remote within the U.S. If you accept this position, you should note that ICF does monitor employee work locations blocks access from foreign locations/foreign IP addresses and also prohibits personal VPN connections. Responsibilities: Identify and refine customer needs and program strategy. Develop and communicate a clear product vision and strategy that aligns with the client goals and priorities. Own and refine the vision of the program and products. Create, prioritize, and manage the product backlog, ensuring that the most valuable features are delivered to users. Write clear and actionable user stories and acceptance criteria to guide development efforts. Work closely with internal and external stakeholders to gather requirements, understand needs, and ensure alignment across various initiatives. Effectively break down the program vision into features and epics. Define and track key performance indicators (KPIs) to measure product success and inform future development efforts. Derive an Agile program roadmap from the program backlog. Define minimum viable products and establish success criteria. Collaborate closely with a wide range of individuals on the Agile team. Communicate vision, strategy, roadmaps, and backlogs to key stakeholders. Perform an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals. Basic Qualifications: US Citizenship is required Must be able to obtain and maintain a Federal Public Trust MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply. Bachelor’s degree 7 years of relevant IT experience with at least 5+ years as a Product Owner, working with software development teams and understanding the product lifecycle building modern and highly complex software products. Preferred Qualifications: Experience working in or with the federal government. Secret clearance preferred Experience working with Data Engineering and Data Analytics projects Strong understanding of Agile methodologies and experience working in an Agile development environment. Professional skills: Clear and concise written communication Excellent communication and interpersonal skills. Ability to translate complex requirements into actionable user stories. Strong organizational and time management skills. Analytical mindset with a focus on data-driven decision making. Flexible and willing to accept a change in priorities as necessary. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $98,614.00 - $167,644.00 Nationwide Remote Office (US99)

Lead the design and implementation of secure, scalable cloud and enterprise architectures for federal agencies, including modernization, migration, and data solutions. | Extensive experience in enterprise and cloud architecture, federal compliance, leadership, and technical expertise in modern programming languages and cloud platforms. | Description ICF is a mission-driven company filled with people who care deeply about improving the lives of others and making the world a better place. Our core values include embracing differences, collaboration, mutual respect, open communication, and opportunity for growth. We seek candidates who are passionate about building a culture that encourages, embraces, and hires dimensions of difference. We are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients, and committed to making a positive change in the world. We are seeking a Senior Architect / Architect Technical Manager who combines deep technical expertise with strong leadership and client-facing skills to help federal agencies modernize legacy systems, migrate to the cloud, and deliver secure, data-driven, and mission-aligned solutions. This role spans enterprise application architecture, cloud and infrastructure modernization, DevSecOps, and data/AI-enabled platforms, while emphasizing mentorship, governance, and delivery excellence. You will act as a trusted technical advisor to government clients, translating business objectives into scalable, secure architectures; leading multidisciplinary teams; and guiding programs through compliance, Authority to Operate (ATO), and production operations. Success in this role requires pragmatism, strong communication, and a belief that great architecture is achieved by enabling high-performing teams—not individual heroics. Key Responsibilities Architecture & Technical Leadership Translate business and mission needs into end-to-end solution architectures using clear documentation and diagrams. Design and govern secure, scalable cloud solutions across IaaS, PaaS, and SaaS platforms (Azure). Evaluate legacy and current systems (applications, data, infrastructure) and define modernization and migration roadmaps. Own and maintain technical roadmaps, ensuring alignment with program delivery plans and business outcomes. Perform proofs-of-concept and technology evaluations to inform architectural decisions. Balance security, technical debt, feature delivery, cost, and operational risk in architectural trade-offs. Estimate financial and operational impacts of architecture alternatives. Cloud, DevSecOps & Platform Engineering Lead large-scale cloud and hybrid-cloud migrations, including application and data workloads. Champion DevSecOps practices within Agile and Scaled Agile environments. Drive automation through Infrastructure as Code (Terraform, Ansible, etc.), CI/CD pipelines, and container platforms (Docker, Kubernetes). Collaborate with security teams to integrate NIST, FISMA, and organizational controls early in the SDLC. Support operations, monitoring, and incident resolution for production and legacy systems. Data, Analytics & AI Enablement Oversee the design and delivery of scalable data architectures, ETL pipelines, and cloud-based analytics platforms. Guide development of BI solutions, dashboards, and visualizations to deliver actionable insights. Direct implementation of advanced analytics, machine learning, and AI/LLM solutions where appropriate. Ensure data governance, quality, privacy, and security standards are consistently applied. Client Engagement & Advisory Serve as a trusted advisor to federal stakeholders and decision-makers. Help clients define business cases for cloud, modernization, and data/AI initiatives. Present architectural strategies and technical concepts to both technical and executive audiences. Maintain awareness of emerging technologies and translate them into practical, mission-relevant recommendations. People Leadership & Practice Development Lead, mentor, and people-manage multidisciplinary teams of architects, engineers, and analysts. Foster a collaborative, inclusive, and high-performing team culture. Guide teams through architectural challenges and professional development. Contribute to internal practice development, standards, templates, and continuous improvement initiatives. Collaborate closely with Program Management, Security, and Account teams. Required Qualifications Bachelor’s degree in Computer Science, Engineering, Information Systems, or related technical field. 9+ years of experience in enterprise solution and/or cloud architecture. 8+ years of experience delivering customer-facing, production systems. 5+ years of experience leading or actively participating in at least one federal ATO at FISMA Moderate or higher. 5+ years of experience with modern programming languages and frameworks (e.g., Java, Python, JavaScript/Node.js, React, Angular, .NET). 5+ years of experience with at least one major cloud provider (Azure). U.S. Citizenship required. Ability to obtain (or active) Public Trust or higher clearance; active clearance preferred. Preferred Qualifications Master’s degree in a related field. Strong understanding of security-by-design, risk management, and compliance in federal environments. Proven ability to lead technical teams and communicate complex ideas clearly. Federal public sector consulting experience. Experience leading distributed or remote teams. Azure certifications (Solutions Architect or equivalent). Experience with microservices, serverless architectures, and event-driven systems. Experience with containers and orchestration platforms (Kubernetes, OpenShift). Knowledge of TOGAF, Agile, DevSecOps, and human-centered design practices. Experience with data engineering, BI platforms, and AI/ML solutions. Growth mindset with strong business acumen and facilitation skills. Technologies You May Work With Cloud & Platforms: AWS, Azure, GCP, ServiceNow, Salesforce, Appian DevOps & Automation: Terraform, Ansible, Docker, Kubernetes, CI/CD pipelines Application & Data: Java, Python, JavaScript, SQL, Databricks, ETL tools Analytics & AI: Tableau, Power BI, ML frameworks, LLMs, NLP Collaboration & Delivery: Jira, Confluence, Agile/Scrum tools Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $119,323.00 - $202,850.00 Nationwide Remote Office (US99)

Leading research and evaluation efforts in education policy, ensuring methodological rigor, and managing project timelines. | 15+ years of education research and evaluation experience, leadership skills, and familiarity with education laws and policies. | Description ICF seeks an on-call Lead Research Analyst to work within our Child and Family Well-Being (CFWB) Line of Business. This role partners with the project manager in executing education research, evaluation, and compliance review projects. The Lead Research Analyst will bring deep expertise in research and evaluation methods, education policy, and project management to guide project teams, ensure rigorous and timely work, and support the overall success of our initiatives. Key Responsibilities As a Lead Research Analyst, you will be responsible for effectively leading technical work with minimal oversight and maintaining positive relationships with clients and colleagues. Key project tasks may include: Adhering to project schedules and managing the work of project team members to ensure tasks are completed efficiently, accurately, and with strong methodological rigor. Determining whether sufficient evidence exists to demonstrate compliance with government laws and policies, applying established criteria and professional judgment. Conducting quality checks on compliance ratings and justifications, and completing additional reviews and reconciliation when discrepancies arise across reviewers. Conducting onsite compliance reviews, including document reviews and verification activities, to assess adherence to state requirements. Basic Qualifications Advanced degree (e.g., Master’s or Doctorate) in Education, Public Policy, Social Science or a related discipline 15+ years of education research and evaluation experience Demonstrated experience leading staff on research and evaluation efforts Preferred Skills/Experience Proficiency in MS Teams, Word, PowerPoint, Outlook, and Excel. Ability to work independently and collaboratively, demonstrating initiative, sound decision‑making, and strong problem‑solving skills. Professional Skills Ability to lead staff engaged in research and evaluation activities, ensuring clarity of roles, accountability, and high‑quality outputs. Skill in interpreting state education laws and policies and applying them accurately to project work and deliverables. Strong attention to detail, including the ability to maintain accuracy and apply quality‑check processes consistently. Demonstrated capacity to adhere to project schedules, manage timelines, and complete tasks within short or competing deadlines. Proven ability to prioritize and manage multiple activities in a fast‑paced, rapidly changing environment while maintaining high performance and professionalism. Excellent verbal, interpersonal, and written communication skills, including the ability to convey complex information clearly to diverse audiences. Ability to work independently and collaboratively in a remote environment, taking full ownership of assigned tasks and deliverables. Commitment to sound business ethics, including safeguarding proprietary and confidential information. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $89,649.00 - $152,404.00 Nationwide Remote Office (US99)

Design and deliver user-centered software products for federal clients, collaborating with teams and ensuring accessibility and usability. | 7+ years of UX design experience, proficiency with Tableau and data visualization, US citizenship, and ability to obtain Public Trust clearance. | Description We are seeking a talented UX Designer to join our growing team of designers, researchers, and writers supporting federal government clients. You will collaborate with Agile product teams to design and deliver software products that are useful, usable, beautiful, and intuitive. Your human-centered approach will help you understand and advocate for users—whether they are members of the public, federal employees, or policymakers—ensuring that the solutions you design help government work better for everyone. Job Location: This position requires that the job be performed in the United States. If you accept this position, you should note that ICF does monitor employee work locations blocks access from foreign locations/foreign IP addresses and also prohibits personal VPN connections. Key Responsibilities: Collaborate with UX leadership, product owners, and researchers to implement a UX vision and strategy aligned with business objectives. Build empathy with users by participating in research, leading participatory design, and consuming insights to develop validated UX designs. Ideate individually and with teams to discover and develop user experiences that solve the most important problems. Create wireframes, prototypes, and high-fidelity mockups to describe, communicate, and test proposed user experiences. Work with quality assurance and development teams to ensure user experiences are implemented successfully. Clearly communicate the design process and rationale to internal and external stakeholders, advocating for users and clarifying design decisions. Participate in Agile ceremonies and contribute to the iterative improvement of your project’s user experience. Ensure designs are accessible, visually appealing, and easy to use, following design systems, style guides, and industry best practices. Basic Qualifications: 7+ years of applied UX design experience 2+ years of experience working with Tableau 2+ years of experience working in a data visualization team Bachelor’s degree US Citizenship is required by the federal government for this position Must be able to obtain Public Trust clearance. MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply. Preferred Qualifications: Master’s degree in a related field. Able to provide a portfolio demonstrating a strong design process and deliverables, including UX, UI, interaction, visual, and/or content designs applied to software development. Experience working in or with the federal government. Experience working in Agile teams and with remote/distributed teams. Familiarity with accessibility standards (e.g., Section 508). Experience with tools such as Figma, Adobe Creative Cloud, and Sketch. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $119,323.00 - $202,850.00 Nationwide Remote Office (US99)

Support research, data analysis, and report writing to assist energy and climate planning projects. | A recent Bachelor's degree in a related field, with interest or experience in energy, climate, or sustainability topics, and proficiency in data analysis tools like R or Python. | Description ICF is at the forefront of preparing leading-edge analyses and plans that advance reliable, resilient, clean and affordable energy and economy-wide solutions to critical climate and energy challenges. We work closely with our clients to move into action and implement policy, program, and technical solutions. ICF is hiring multiple positions to assist with research, data analysis, technical reviews, report writing, and engagement-related activities to support our energy and climate planning consulting practice. These positions will focus on energy and economic analyses, procurement and planning; regulatory and policy support; greenhouse gas accounting and management; infrastructure climate risk and resilience; and supporting various clients with sustainability goal setting and performance management. The positions will have a focus on quantitative analyses and synthesizing research and data through statistical analyses, data visualization, and modeling. These positions will also require the ability to communicate and translate quantitative results into a report or presentation narrative. This is an entry-level position, intended for candidates who have 0-1 years of experience and are available to start working Summer 2026. This position will be based in ICF’s Crystal City office (Arlington, VA) or Reston, VA Headquarters, with a hybrid work arrangement (i.e., minimum 2 days in the office; the other days may be remote or in the office). Basic qualifications: By start date, a completed Bachelor’s degree in Environmental Data Science, Oceanic and Atmospheric Sciences, Environmental or Energy Engineering, Economics, Chemistry, Math, Statistics, Environmental Sciences, Environmental Policy, Operations Research, or similarly related field. Preferred qualifications: Demonstrated interest in energy, economic, clean energy, climate or sustainability topics. Comfort performing quantitative analyses as well as with managing and analyzing large datasets. Comfort working with quantitative data analysis tools, particularly Microsoft Excel, R, and/or Python for advanced statistical analysis, data visualization, and modeling; experience with GIS. Comfort working in Word, PowerPoint, Canva and other tools to communicate and present information. The ability to use research and data to help “tell a story” and provide salient information with which our clients can make decisions. Comfort reading and interpreting technical and analytical information. Familiarity with energy markets and economics, modeling, greenhouse gas accounting, climate adaptation and resilience, and/or sustainability practices related domestic policies and regulations. Exceptional organizational skills and attention to detail, including excellent writing and oral communication skills. Ability to use AI tools (e.g., CoPilot, ChatGPT) for research and task efficiencies. Candidates are encouraged to highlight, in their resume, any experience with the following: Energy markets, economics, and modeling Energy and environmental policies and regulations Clean energy options Climate resilience and sustainability planning Programming experience Developing greenhouse gas inventories and estimating greenhouse gas reductions Familiarity with relevant industry standard protocols and methods and tools Decarbonization topics Life-Cycle analysis Client engagement Experience communicating complex topics to general audiences Collaborating with cross-functional teams with diverse expertise Ability to manage multiple priorities and proactively manage time Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $60,967.00 - $103,643.00 Reston, VA (VA30)

Lead mixed-methods research to generate actionable insights for federal agency customer experience and human-centered design initiatives. | 7+ years in UX/CX research or related disciplines, with experience in service design, mixed-methods research, and federal agency collaboration. | Description We are seeking a senior mixed-methods researcher to join a multidisciplinary dynamic contractor team supporting a federal agency’s customer experience and human-centered design initiatives. In this role, you will lead research efforts that generate actionable, data‑driven insights to inform service design, digital product development, and policy decisions. You will work closely with stakeholders, CX strategists, designers, data analysts, engineers, and technologists to ensure that customer voices are embedded throughout the product and service lifecycle. Job Location: This position requires that the job be performed in the United States. If you accept this position, you should note that ICF does monitor employee work locations blocks access from foreign locations/foreign IP addresses and also prohibits personal VPN connections. Key Responsibilities: Design and lead quantitative and qualitative research studies including surveys, interviews, usability tests, and ethnographic methods. Lead survey strategy and creation, deployment, and analysis of results to uncover actionable insights and measure customer sentiment. Ensure research practices comply with ethical standards, including informed consent and protection of personally identifiable information. Synthesize qualitative and quantitative data into clear, compelling insights that inform design, product, and policy decisions. Translate findings into research artifacts such as reports, personas, journey maps, service blueprints, and data visualizations. Provide strategic direction to analysts on data visualization approaches, ensuring insights are understandable and actionable. Present findings to stakeholders across government agencies, including senior leaders, advocating for customer-centered improvements. Partner with CX strategists, service designers, data scientists, and technologist to validate concepts, improve usability, and enhance service delivery. Apply Human-Centered Design and service design principles across digital and non-digital touchpoints. Contribute to Voice of the Customer (VoC) programs by analyzing feedback channels, comment streams, and behavioral data. Contribute to a research strategy and roadmap aligned with program and agency priorities. Collaborate with stakeholders to define CX success metrics and evaluate the impact of research‑driven recommendations on service quality and outcomes. Support continuous improvement efforts by linking research insights to service performance and outcomes. Thrive in a fast-paced contractor environment, adapting to evolving priorities and collaborating across multiple teams and disciplines. Required Qualifications: US Citizenship is required by the federal government for this position Must be able to obtain Public Trust clearance. MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply. 7+ years of experience in UX/CX research, market research, human factors, behavioral science, or related disciplines. Bachelor’s degree in Psychology, Sociology, Anthropology, Human Factors, HCI, Behavioral Science, UX Research, Service Design, Public Policy, or related field. Preferred Qualifications: Figma for collaborating, workshopping, prototyping and wireframing Qualtrics for survey deployment and analytics Usertesting.com or similar platforms for usability testing or interviews Microsoft Office for analysis, reporting, and cross-team collaboration Familiarity with Tableau, Power BI, or similar tools for data visualization Demonstrated expertise in both qualitative and quantitative research methods, including advanced survey design and mixed-methods synthesis. Proven experience conducting service design and customer experience research (e.g., journey mapping, VoC programs, pain‑point identification). Demonstrated experience working with federal agencies. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $119,323.00 - $202,850.00 Nationwide Remote Office (US99)

Leading and managing large-scale education research projects, providing technical assistance, and maintaining stakeholder relationships. | Requires a doctorate, 10+ years in education research, proven peer-reviewed research experience, and connections with policymakers. | Description ICF seeks an on-call Project Director – Education Research to work within our Child and Family Well-Being (CFWB) Line of Business. This role leads teams in executing research-based technical assistance, training, and coaching to education stakeholders. The Project Director – Education Research will bring a combination of expertise in research, researcher-practitioner partnerships, and project management to ensure the success of our initiatives. This role requires understanding of research/evaluation strategies, methodologies, and analytic approaches, and is responsible for maintaining positive relationships with clients and colleagues. Key Responsibilities As a Project Director – Education Research you will work with clients such as the U.S. Department of Education as well as state and local educational and human services agencies to provide high-quality services and products. Key project tasks may include: Leading and managing large-scale projects. Planning and executing research-based technical assistance, training, and coaching to education stakeholders. Conducting peer-reviewed education research studies using causal and correlational research designs. Establishing and maintaining connections with policy makers and education stakeholders. Adhering to project schedules, keeping costs within budget, and managing the work of subcontractors. Communicating complex scientific and technical information in a user-friendly and intuitive manner. Meeting the needs of multiple stakeholders with varied interests. Basic Qualifications Doctorate in Education, Public Policy, Social Science, or related discipline 10+ years of experience in education research and/or evaluation Proven experience in planning and executing research-based technical assistance, training, and coaching. Demonstrated experience in conducting peer-reviewed education research studies using causal and correlational research designs. Demonstrated established connections with state policymakers and education stakeholders. Experience leading, managing, and supervising staff. Preferred Skills/Experience Experience collaborating with a broad range of stakeholder groups in roles such as participant, content advisor, and technical assistance provider. Deep content knowledge of PreK–20 education policies and programs in the United States. Prior experience working within state and federal consulting environments. Demonstrated ability to engage in consultative collaboration with clients— identifying needs, delivering tailored services, and incorporating feedback into project deliverables. Interest in, and experience with, business development activities, including capture efforts and proposal writing. Professional Skills Exceptional communication skills with the ability to translate complex scientific and technical concepts into clear, accessible language. Proven ability to manage project schedules, control budgets, and oversee subcontractor work effectively. Strong analytical, problem-solving, and sound decision-making skills. Collaborative team leader and partner with demonstrated success navigating competing priorities, varied perspectives, and an array of stakeholder needs. Capable of working both independently and collaboratively in a remote environment. Meticulous attention to detail with a consistent track record of meeting tight deadlines. Commitment to high ethical standards, including maintaining confidentiality and safeguarding proprietary information. Skilled at prioritizing and managing multiple tasks simultaneously in fast-paced, dynamic settings. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $98,614.00 - $167,644.00 Nationwide Remote Office (US99)

Developing outreach plans, researching markets, and managing outreach pipelines to generate new business opportunities. | Bachelor's degree and 5+ years in lead generation or business development, preferably in utilities, energy, or infrastructure sectors. | Description Ready to make a difference? We are seeking a Business Development Specialist who excels at uncovering and advancing new business opportunities. This role is central to driving growth by identifying the right prospects, understanding their needs, and developing pathways to engage them effectively. You will shape the front end of the sales process by researching markets, segmenting prospects, tailoring outreach, and ensuring sales managers receive well-developed leads. Success in this position requires a balance of strategic insight, research-driven execution, and meticulous follow-up to build a strong and actionable pipeline. Why you will love working here: Quality of life: Flexible workplace arrangements, work-life balance Investment of the community: Donation matching, volunteer opportunities Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan And many, many more: (Ask your recruiter for more Key Responsibilities Source and identify new leads from direct and indirect marketing, regulatory research, referrals and other outbound/inbound channels. Develop outreach plans for new business opportunities in alignment with company strategy, with a working understanding of core services and solutions. Partner closely with corporate marketing and business development leaders to design campaigns and messaging that resonate with prospective clients. Conduct research into target organizations, markets, and services to surface demand signals and fully develop opportunities. Maintain disciplined organization of outreach, follow-ups, and engagement tracking to ensure progress is measurable and actionable. Track lead status and engagement in CRM tools, maintaining clean and actionable records. Monitor market and regulatory activity to surface new opportunities and inform outreach strategies. Gather key information on budget, authority, need, and timing to prepare business development managers for lead qualification and pursuit. Required Qualifications Bachelor’s degree in Business, Marketing, Public Policy, Environmental Science, Engineering, or related field. 5+ years of experience in lead generation, sales development, or business development—ideally in the utilities, energy, or infrastructure sectors. Preferred Skills and Experience Proven success in identifying and qualifying leads. Familiarity with utility market dynamics, regulatory landscapes, energy efficiency and decarbonization programs and procurement cycles. Proficiency with CRM platforms (e.g., Salesforce), plus familiarity with tools such as Outreach.io, Demandbase, or ZoomInfo. Excellent verbal and written communication skills, with the ability to tailor messaging for various audiences. Strong organizational skills and a detail-oriented approach to managing outreach pipelines. A proactive, self-starter attitude with a natural curiosity to dig for leads and uncover opportunity signals. A results-driven approach to building a healthy and measurable sales pipeline. Ability to balance strategic thinking with day-to-day execution of lead generation and outreach activities. Comfort working in a collaborative, fast-paced, and cross-functional environment. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $81,499.00 - $138,549.00 Nationwide Remote Office (US99)

Oversee research and content development for early childhood programs, ensuring alignment with federal standards and high-quality, culturally responsive resources. | Extensive experience in early childhood education or related fields, managing complex projects with multiple partners, and proficiency in content review and federal standards. | Description ICF is seeking an experienced early childhood professional to serve as Research and Content Lead for the National Center on Head Start Early Learning, Health, and Family Engagement (ELHFE). This position will manage the work of researchers and other collaborators responsible for research and resource development. The Research and Content Lead will ensure that all content produced aligns with the Office of Head Start priorities, is evidence-based, and meets high standards of quality and cultural responsiveness. The ideal candidate will have deep expertise in early childhood education, child development, health, and family engagement, as well as experience managing complex projects involving multiple partners. This role requires strong leadership, editorial oversight, and the ability to coordinate across teams to ensure timely delivery of high-quality resources. The Research and Content Lead reports to the Project Director and works closely with internal staff, external partners, and federal stakeholders. This position is home-based with up to 20% travel for partner meetings, conferences, and related events. Key Responsibilities: Oversee the work of partners and other collaborators responsible for research and content development. Ensure all content aligns with Head Start Program Performance Standards, the Early Learning Outcomes Framework, and federal priorities. Review and approve drafts, ensuring accuracy, clarity, and adherence to internal quality standards and client expectations. Coordinate development of resources, tools, and training materials that support early learning, health, and family engagement. Manage timelines and deliverables for content-related tasks, ensuring compliance with the approved project work plan. Provide guidance and feedback to partners and internal staff to maintain consistency and quality across all materials. Collaborate with the Project Director and other team leads to integrate content development with broader project activities. Support the creation of dissemination plans for resources, including digital platforms and national training events. Stay current on emerging research, best practices, and innovations in early childhood education and family engagement. Build strong, positive relationships with partners and stakeholders to foster collaboration and shared problem-solving. Participate in regular leadership meetings and contribute to strategic planning for content development. Ensure culturally and linguistically responsive practices are embedded in all resources and materials. Monitor progress and provide regular updates to the Project Director on content development activities. Assist in preparing reports, presentations, and other documentation for the federal client. Participate in national meetings and conferences as needed to represent the content development arm of the project. Basic Qualifications: Bachelor’s degree in early childhood education, child development, education, public policy, or related field. 8+ years of experience in early childhood education or related field, including: experience developing research-based resources for early learning, health, and family engagement. Prior experience managing projects with multiple partners or subcontractors. Strong understanding of Head Start Program Performance Standards and related federal regulations. Min of 1 year of experience with reviewing and editing complex content for clarity, accuracy, and compliance. Proficiency with Microsoft Office Suite and project management tools such as Smartsheet. Preferred Qualifications: Master’s degree in early childhood education, child development, or related field. Experience managing partnerships or research collaborations. Familiarity with instructional design and adult learning principles. Experience developing culturally responsive resources for diverse populations. Strong analytic, problem-solving, and decision-making skills. Professional Skills : Excellent verbal, written, and interpersonal communication skills. Ability to multitask and manage multiple priorities in a fast-paced environment. High level of professionalism, discretion, and sound judgment. Strong relationship-building skills with internal teams and external partners. Ability to work effectively in a virtual environment. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $119,323.00 - $202,850.00 Nationwide Remote Office (US99)

Leading and mentoring software engineering teams, architecting solutions, and managing technical projects. | Requires 10+ years in software development, 8+ years in modern methodologies like Agile, and experience with cloud and AI/ML, with a preference for federal healthcare IT experience. | Description ICF seeks a dynamic and highly effective Software Engineering Manager to support our Health Analytics, Research, and Technology (HART) Line of Business. ICF is a $1.96 billion global consulting provider that works across a range of clients to make the world a better place through deep domain expertise, innovative thinking, and technology. This strategic management position is situated in one of our many growing portfolios focused on the intersection of health research, data, and technology. The teams 160+ experts focus on supporting the health research ecosystem through research study support, data management, health IT services, measure development and evaluation, and the management and exchange of biomedical and health information for the Department of Health and Human Services (e.g., NIH, CMS, and VA) and non-government contracts related to Healthcare IT. As a Software Engineering Manager, you will need to be up to date with the latest technologies and trends in the industry and will be expected to lead software projects on a variety of programming. You will mentor and manage other software engineers and will work closely with clients and other contractors to ensure the performance and reliability of public-facing, mission-critical applications. You will also be expected to participate in and lead business development activities. This is a remote position. What you will be doing: Managing and mentoring software developers Leading technical projects Architecting technical solutions Solving complicated technical challenges Proposing innovative solutions Writing technical proposals Presenting at technical conferences What you must have (Basic Qualifications): Bachelor’s Degree in Computer Science, Information Systems, Engineering or other related scientific or technical discipline 10+ years of software development experience 8+ years of experience working in modern software engineering and product development methodologies, including Agile What we'd like you to have (Preferred Qualifications): Experience with software development languages (Javascript, Java, Python, R) Familiarity with cloud technologies and deployments (AWS, GCP, Azure) Project management experience Knowledge of AI/ML 5+ years managing others Experience working with Federal clients particularly in HHS Experience in Healthcare IT domain What you’ll love about working here: Meaningful work with other talented and passionate developers Generous vacation and retirement plans Flexible work location Diverse workforce that values equality and inclusion Ongoing training and development opportunities Participation in charity initiatives Employee support program Comprehensive health benefits Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $119,323.00 - $202,850.00 Nationwide Remote Office (US99)

Develops and guides brand strategy, creative direction, and messaging across campaigns to ensure organizational alignment and audience engagement. | Requires 5+ years in brand strategy, creative direction, or marketing communications, with strong storytelling, audience segmentation, and collaboration skills. | Description Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award. The Company At ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world. Join our community of mission-driven creatives, communicators, strategists, and technologists to challenge the status quo. Join our community of mission-driven creatives, communicators, strategists, and technologists to challenge the status quo.  The Work The Brand/Creative Strategist develops and guides brand strategy, creative direction, and messaging across campaigns and channels to ensure alignment with organizational goals and audience needs. This role bridges creativity with strategy—translating insights into impactful storytelling and design solutions. Job Location: Remote, however, strong preference for candidates who live in the Washington DC Metro Area. There will be occasional onsite meetings on the client site in Washington, DC. • If you accept this position, you should note that ICF does monitor employee work locations blocks access from foreign locations/foreign IP addresses and prohibits personal VPN connections. What You Will Do: • Develop and implement brand and creative strategies that strengthen awareness, engagement, and consistency across programs. • Conduct market, audience, and competitor research to identify positioning opportunities and creative insights. • Collaborate with designers, writers, and digital teams to craft integrated campaigns and cohesive visual identities. • Define brand voice, tone, and messaging frameworks that resonate with target audiences. • Create and present creative briefs, campaign concepts, and brand guidelines. • Partner with communications and marketing teams to align creative outputs with organizational objectives. • Monitor brand performance and recommend adjustments based on data and feedback. What You Will Bring With You: • Bachelor’s degree in marketing, communications, design, or a related field. • 5+ years of experience in brand strategy, creative direction, or marketing communications. What We Would Like You To Bring With You: • Strong understanding of storytelling, audience segmentation, and creative development. • Experience collaborating with cross-functional teams and external vendors or agencies. • Proficiency in brand management tools and creative software a plus (e.g., Adobe Creative Suite, Figma). Professional Skills: • Highly effective analytical, problem-solving, and decision-making capabilities. • Excellent communication and interpersonal skills to interface effectively at all levels of the business. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $81,147.00 - $137,949.00 DC Remote Office (DC99)

Lead and manage health communication campaigns, build client relationships, oversee project execution, and analyze campaign performance. | Requires 5+ years managing large-scale communications projects, with strong project management skills, experience with digital/social media, and the ability to work with federal clients. | Description Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award. At ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world. Join our community of mission-driven creatives, communicators, strategists, and technologists to challenge the status quo. The Account Director serves as the primary client partner and strategic lead for health communication campaigns. This role combines client relationship management, project leadership, and business growth responsibilities, ensuring delivery excellence and alignment with client objectives. Location: Remote As an Account Director you will:  • Client Leadership: Build and maintain strong client relationships; act as the main point of contact for senior stakeholders. • Campaign Oversight: Lead planning and execution of multi-channel health communication campaigns, including formative research, media placement, and digital/social activities. • Project Management: Manage timelines, budgets, and workflows; oversee QA/QC processes to ensure high-quality deliverables. • Team Coordination: Direct cross-functional teams (creative, marketing, analytics) and external partners to achieve campaign goals. • Performance Analysis: Monitor KPIs, analyze campaign metrics, and optimize strategies based on data insights. • Business Development: Contribute to revenue growth by identifying new opportunities and supporting proposal development. Basic Qualifications:  • Must be able to obtain and maintain a public trust clearance  • U.S. Citizenship required (required by federal government for the position) • Bachelor’s degree in Communications, Marketing, Public Health, or related field. • 5+ years managing large-scale communications or marketing contracts, including budget and schedule oversight. Preferred Qualifications:  • Experience with federal health clients or public health campaigns. • Familiarity with tools like Smartsheet and project management methodologies. • Prior award-winning campaign experience a plus.   Professional Skills:  • Strong project management skills, including planning, organization, and multitasking. • Excellent interpersonal (verbal, written), active listening, and organizational skills  • Proficiency with project management tools (e.g., Smartsheet, Asana, Trello, Monday.com) and MS Office Suite. • Strong leadership, organizational skills, and attention to detail  • Excellent time management skills, with the ability to prioritize and multi-task in a fast-paced environment  • Ability to work collaboratively and establish strong working relationships with colleagues and clients    Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $98,187.00 - $166,919.00 DC Remote Office (DC99)

Lead integrated earned media, risk/crisis communications, stakeholder engagement, and digital/social outreach for FDA. | 7+ years in PR/communications, including 4+ years leading media relations for regulated healthcare, life sciences, or public health organizations. | Description Please note: This role is contingent upon a contract award. While it is not an immediate opening, we are actively conducting interviews and extending offers in anticipation of the award. At ICF Next, we are fearless in finding new ways to solve problems, relentless in making sure it pays off for our clients and committed to making a positive change in the world. Join our community of mission-driven creatives, communicators, strategists, and technologists to challenge the status quo. The Public Relations Director leads integrated earned media, risk/crisis communications, stakeholder engagement, and digital/social outreach supporting FDA’s mission to protect and promote public health. This role develops and governs PR strategy in close coordination with FDA, ensuring scientific accuracy, timely media response, and compliant public communications across channels Location: Remote As a Public Relations Director, you will:  • Lead rapid‑response communications for emergent public health issues; manage misinformation correction protocols consistent with FDA guidance and best practices. • Set and execute FDA‑aligned PR strategy; oversee press announcements, briefings, interviews, and media availabilities; act as primary liaison to national and trade media. • Establish policy‑consistent responses to media inquiries; coordinate cross‑agency messaging with HHS; analyze coverage and report insights to leadership. • Collaborate with FDA’s Public Engagement Staff to engage patient groups, health professionals, academia, and consumer organizations; coordinate content for public advisories and MedWatch communications where applicable. [fda.gov] • Lead social media strategy and oversight in compliance with FDA’s Social Media Policy (including contractor applicability); ensure fair‑balanced presentation of benefits/risks where relevant. • ensure all public‑facing digital content meets Section 508 standards and current OMB directives on digital accessibility; build processes for ongoing accessibility monitoring and remediation. • Define KPIs; implement dashboards to track earned media outcomes, sentiment, reach, accessibility conformance, and plain‑language quality; deliver executive briefings and after‑action reviews. Basic Qualifications:  • Must be able to obtain and maintain a public trust clearance  • U.S. Citizenship required (required by federal government for the position) • Bachelor’s degree in Communications, Public Relations, Journalism, Public Health, or related field; advanced degree preferred. • 7+ years in PR/communications, including 4+ years leading media relations for regulated healthcare, life sciences, or public health organizations. Preferred Qualifications:  • Master’s degree in communications, public health, social sciences, business, or associated disciplines a plus  • Demonstrated success planning and executing national media strategies, crisis communications, and cross‑stakeholder outreach for science‑based topics. • Experience with FDA program/project management  • Background in public health risk communication, scientific publishing, or regulatory communications for medical products/tobacco/foods. Professional Skills:  • Strong project management skills, including planning, organization, and multitasking. • Excellent interpersonal (verbal, written), active listening, and organizational skills  • Proficiency with project management tools (e.g., Smartsheets, Asana, Trello, Monday.com) and MS Office Suite. • Strong leadership, organizational skills, and attention to detail  • Excellent time management skills, with the ability to prioritize and multi-task in a fast-paced environment  • Ability to work collaboratively and establish strong working relationships with colleagues and clients       Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $143,756.00 - $244,385.00 DC Remote Office (DC99)

Developing outreach plans, researching markets, and managing lead pipelines to drive business growth. | 5+ years in lead generation or business development, familiarity with utility or energy sectors, and proficiency with CRM tools. | Description Ready to make a difference? We are seeking a Business Development Specialist who excels at uncovering and advancing new business opportunities. This role is central to driving growth by identifying the right prospects, understanding their needs, and developing pathways to engage them effectively. You will shape the front end of the sales process by researching markets, segmenting prospects, tailoring outreach, and ensuring sales managers receive well-developed leads. Success in this position requires a balance of strategic insight, research-driven execution, and meticulous follow-up to build a strong and actionable pipeline. Why you will love working here: • Quality of life: Flexible workplace arrangements, work-life balance • Investment of the community: Donation matching, volunteer opportunities • Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan • And many, many more: (Ask your recruiter for more Key Responsibilities • Source and identify new leads from direct and indirect marketing, regulatory research, referrals and other outbound/inbound channels. • Develop outreach plans for new business opportunities in alignment with company strategy, with a working understanding of core services and solutions. • Partner closely with corporate marketing and business development leaders to design campaigns and messaging that resonate with prospective clients. • Conduct research into target organizations, markets, and services to surface demand signals and fully develop opportunities. • Maintain disciplined organization of outreach, follow-ups, and engagement tracking to ensure progress is measurable and actionable. Track lead status and engagement in CRM tools, maintaining clean and actionable records. • Monitor market and regulatory activity to surface new opportunities and inform outreach strategies. • Gather key information on budget, authority, need, and timing to prepare business development managers for lead qualification and pursuit. Required Qualifications • Bachelor’s degree in Business, Marketing, Public Policy, Environmental Science, Engineering, or related field. • 5+ years of experience in lead generation, sales development, or business development—ideally in the utilities, energy, or infrastructure sectors. Preferred Skills and Experience • Proven success in identifying and qualifying leads. • Familiarity with utility market dynamics, regulatory landscapes, energy efficiency and decarbonization programs and procurement cycles. • Proficiency with CRM platforms (e.g., Salesforce), plus familiarity with tools such as Outreach.io, Demandbase, or ZoomInfo. • Excellent verbal and written communication skills, with the ability to tailor messaging for various audiences. • Strong organizational skills and a detail-oriented approach to managing outreach pipelines. • A proactive, self-starter attitude with a natural curiosity to dig for leads and uncover opportunity signals. • A results-driven approach to building a healthy and measurable sales pipeline. • Ability to balance strategic thinking with day-to-day execution of lead generation and outreach activities. • Comfort working in a collaborative, fast-paced, and cross-functional environment. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $81,499.00 - $138,549.00 Nationwide Remote Office (US99)

Build and manage relationships, coordinate with stakeholders, and oversee program delivery and performance. | 4+ years in project/program management, preferably with experience in energy efficiency or related fields, and a relevant bachelor's degree. | Description Program Manager - Energy Efficiency (EE) and Demand Side Management (DSM) Programs Location: Remote Michigan | Strong preference to candidates in Detroit Metro Region Ready to make a difference? Come join our team as a Program Manager supporting energy efficiency programs in Michigan. You will build and manage relationships with manufacturers, trades, and key community stakeholders aligned with energy efficiency products and services. You will be responsible for monitoring and supporting the successful delivery of program goals across multiple functional areas, including internal operations, client support, and stakeholder management.  Are you an experienced Program Manager with a track record of successful project execution, budget management, and exceeding goals? Do you possess strong communication skills, enjoy interacting with clients and community stakeholders, and have experience with or working knowledge of Energy Efficiency programs? Do you enjoy leading a team of highly skilled, multi-disciplinary, and passionate team members, collaborating with national subject matter experts, and bringing it all together to deliver results for your clients? If so, then you have found the perfect job. Apply today! Why you will love working here:   • Quality of life: Flexible workplace arrangements, work-life balance   • Investment of the community: Donation matching, volunteer opportunities   • Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan   • And many, many more (Ask your recruiter for more details!)   What You’ll Be Doing: • Build industry relationships, provide insights to ensure that programs run efficiently and effectively and constantly respond to changing market conditions • Coordinate with client and other portfolio stakeholders to ensure all program objectives are met, and adjust as needed   • Act as a liaison with manufacturers, distributors, and trades to stay apprised of the industry, understand trends and projections, and provide direction and insights to program teams • Collaborate with regional and national teams to provide national cohesiveness and bring efficiencies & best practices to your client’s programs • Establishes milestones and monitors adherence to program plans and schedules, identifies program problems and obtains solutions, such as allocation of resources or changing contractual specifications. • Manage and coordinate cross-functional teams, program costs and budgets, and monthly performance forecasting • Assist technical and analytics teams to provide guidance and judgement on energy savings calculations, best practices, and ensure QA/QC standards for the program are met • Analyze market trends and technologies to enhance deployment opportunities for program advancement   What we need you to have (minimum qualifications): • Bachelor’s degree in Energy, Sustainability, Public Policy, Environmental Sciences, Business or related field (or applicants can substitute one year of related experience for one year of education) • 4+ years of experience in project/program management in energy efficiency, utility programs, public sector and/or related experience What We’d Prefer You Have: • Demonstrated success managing complex cross-functional teams to achieve high levels of production, meet tight deadlines, and deliver compliant quality work products • Expertise in single family, multifamily or C&I sectors • Working knowledge of demand side management (DSM) programs  • Expertise in business management, building construction, energy resources, or energy policy • Industry certifications including, but not limited to: BPI, PMP, CEM • Professional affiliations including, but not limited to: AESP, MEECA, MEEA, ACEEE, ASHRAE, or AEE Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $81,499.00 - $138,549.00 Michigan Remote Office (MI99)

Manage relationships with distributors and stakeholders, track program outcomes, and promote program participation. | Requires 2+ years in industry outside sales or business development, with experience managing accounts and working with contractor networks. | Description Account Manager, Energy Efficiency (Field-Based) Program Implementation    Location: Seattle, WA (Remote – Home Office with local travel)    Are you ready to make a difference?   ICF is seeking Residential Midstream HVAC and water heating Account Manager to support our midstream program. The successful candidate will be highly organized, customer service oriented, and adept with Microsoft Office products. Strong communication skills are essential.  As an Account Manager, you will work closely with the program team to manage the midstream rebate programs' relationships with the HVAC and water heating Distributors. Your focus will be on Distributor management and other technical services for a midstream rebate program.       Why you will love working here:   • Professional growth: Bring your passion, develop your personal goals and align them with our company purpose and values   • Employee community networks: Join internal forums where you can connect with colleagues who share or support common characteristics, interests, and goals   • Quality of life: Flexible workplace arrangements, work-life balance   • Investment of the community: Donation matching, volunteer opportunities   • Investment in you: Tuition reimbursement, access to professional development resources, 401k matching, Employee Stock Purchase Plan     What you will be doing:   • Develop and maintain relationships and partnerships with major local, regional and national distributors, suppliers, contractors, and manufacturers to support their participation in the programs.   • Track and report on outreach efforts and results including savings delivered by each participant, strategies used to drive/improve performance along with results, and other metrics associated with achieving participation goals for the programs   • Cultivate and develop new relationships and partnerships with contractors and professional organizations to ensure program awareness and adoption.   • Maintain strong ongoing communications with participants and other interested stakeholders to assess their needs and to receive feedback on their experience with the program.   • Preparing and presenting program requirements and training presentations as well as promoting program awareness and participation at trade shows, trade organization and stakeholder events, supply house counter days, ride-along with sales teams, etc.   • Assist program manager with the development and implementation of promotional strategies.   • Prepare ongoing status reports to document performance and activities demonstrating progress towards program goals, participation, and pipeline management.   • Review and analyze QA/QC data for projects reported to client.   • Analyzing market trends and technologies to deploy for midstream programs.   • Must have a reliable vehicle for local travel. Requirements are between 25% to 50% of the time. (reimbursement for mileage provided)     What we need you to have (minimum qualifications):   • Bachelor's Degree (candidates can substitute one year of experience for each year of education)  • 2+ years of industry outside sales and/or business development experience.   • Must have a valid driver’s license and able to pass an MVR (Motor Vehicle Record Check)   What we would like you to have:   • Strong work ethic and customer-service oriented attitude   • Experience managing accounts in HVAC and water heating equipment supply chains   • Experience managing successful energy efficiency opportunities, with specific expertise working with any of the following: contractors, distributors, or commercial business customers   • Proficiency in developing and/or implementing data collection, tracking and reporting processes (i.e. customer relationship management (CRM) efforts)   • Ability to work with all levels of internal employees, as well as outside clients and vendors   • Proficiency in MS Office Applications (Power BI, Word, Outlook, Excel)   • With a customer relations management (CRM) tool and databases is a plus   • Working in or managing a contractor network and with the trades   • Scheduling and managing trainings or other events   • Working with or managing databases a plus   • Bilingual in English and any other language a plus  Key responsibilities include:  • Outreach to new and existing Distributors  • Training new program contractors on participation requirements  • Tracking and reporting outreach outcomes  • Conducting market research  • Processing program applications Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.  Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process.  However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed.   Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $73,770.00 - $125,408.00 Seattle, WA (WA26)

Design, develop, and maintain automated test frameworks and scripts, collaborate with development teams, and ensure quality across all testing phases. | 3+ years of experience with test automation tools like Selenium, Playwright, or similar, experience with cloud-native environments, and strong SQL skills. | Description * Please note: This role is contingent upon a contract award. ICF is hiring a Quality Assurance Engineer to deliver new test functionality and support existing frameworks. This position requires strong deductive reasoning, attention to detail, persistence, patience, and creativity. The individual will work with our component, integration, internal development teams, and Business Analysts teams to analyze, build and maintain test frameworks and suites across all test phases. The individual also work with our business, development, and testing teams to analyze, build and maintain processes across the organization. Responsibilities: Review and analyze business requirements to produce comprehensive, and well-structured test strategy and test cases. Design and create test conditions and scripts to address business and technical use cases. Design, Develop and Execute automated scripts using our test automation framework. Support the automated functional testing by our testing team, focusing on application flow and validation of test results. Perform manual and automated testing, which may include exploratory, system, regression, compatibility, system, and integration testing. Work directly with the Data Warehouse, Business Intelligence and Data Engineering teams to ensure all work is thoroughly tested. Communicate effectively across multiple teams/external vendors (Operations, Quality Service, etc.), as well as different personnel (Developers, Scrum Masters, Project Managers, etc.). Participate in relevant Agile Ceremonies: Daily Stand-Ups, Backlog Grooming, Sprint Planning, Sprint Reviews and Retrospectives. Analyze data and application changes and document their impact on the performance automation task (test cases, scripting, scenario execution, etc.). Ensure the test execution results fulfill the defined test objectives. Interface directly with the DevOps and Infrastructure teams regarding Functional test environments. Timely and accurate communication of testing events, daily status, and test execution results, etc. Develop and maintain automation for both UI and API testing, leveraging tools such as Playwright, Cypress, Selenium, PyTest, and Postman. Implement automated regression suites integrated into CI/CD pipelines (e.g., GitHub Actions, Jenkins, or similar). Collaborate with developers to validate microservices, containerized environments, and AWS-hosted applications. Design performance, load, and reliability test scenarios to validate large-scale data processing and reporting systems. Contribute to code reviews for automated test scripts to ensure maintainability and reusability across teams. Basic Qualifications: Bachelor’s degree OR completion of 6+ weeks of a programming boot camp plus 1+ year of IT-related experience; OR 4 years of relevant industry experience without a formal degree 3+ years of experience with test automation development (eg: Ruby, Playwright, JS, Python, Selenium). Must be able to obtain and maintain a Public Trust clearance Must have lived in the US 3 full years out of the last 5 years Must reside in the US, be authorized to work in the US; work must be performed in the US. Professional Skills: Ability to design/architect, build, program, test and deploy solutions using an Agile methodology. Ability to optimize code/script using industry best practices and standards. Ability to work in a dynamic and rapidly evolving environment. Strong hands-on skills in SQL development; ability to create ad-hoc queries to meet business needs. Strong self-organization and self-management skills, with emphasis on self-initiation and follow-through. Demonstrated functional test experience, including test analysis. Experience working with cloud-native environments (AWS preferred), microservices, and infrastructure-as-code pipelines. Strong understanding of CI/CD practices and integration of automated tests into build pipelines. Familiarity with monitoring/logging tools (e.g., Splunk, CloudWatch, New Relic) to validate releases and production health. Comfortable collaborating across distributed Agile teams to ensure quality is embedded throughout the delivery lifecycle. Job Location: Remote; however, this position requires that the job be performed in the United States and there will be travel of approximately 10% to a customer site. If you accept this position, you should note that ICF does monitor employee work locations and blocks access from foreign locations/foreign IP addresses and prohibits personal VPN connections. #DMX-HES Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $98,124.00 - $166,810.00 Nationwide Remote Office (US99)

Design and build microservices and serverless applications using Java and Angular, collaborate in Agile teams, and support DevOps and CI/CD pipelines for healthcare data reporting. | 5+ years enterprise application development with Java and Angular, CI/CD experience, ability to obtain Public Trust Clearance, and US work authorization with onsite work required. | Description The Team Our Health Engineering Solutions (HES) team works side by side with customers to articulate a vision for success, and then make it happen. We know success doesn't happen by accident. It takes the right team of people, working together on the right solutions for the customer. We are looking for a seasoned Senior Full Stack Engineer who will be a key driver to make this happen. Our team supports the vision to improve patient quality care and consumer decision-making by hospital providers across the country, by collecting, computing, and publicly reporting outcomes-based hospital quality measure data. This contract will serve to develop a human-centric reporting system that allows refinement, filtering, and data comparison, as well as the ability to view supplemental information. Leveraging modern technologies, DevOps practices, and cloud-based infrastructure, our dynamic work environment involves multiple project teams collaborating toward a common vision of delivering an integrated solution. The Work We are seeking a Senior Full Stack Engineer to join our dynamic team. In this role, you will be responsible for working with a team of engineers and building enterprise-level backend solutions using a variety of technologies. You will be working with JavaScript, Java, Spring Boot and OpenAPI to develop robust and scalable applications that support the Centers for Medicare and Medicaid Services (CMS) Hospital Quality Reporting (HQR) as we develop a next generation reporting and analytics system that directly impacts healthcare quality. Your responsibilities will also include leveraging AWS cloud technologies to manage large datasets and create efficient data pipelines. You will be expected to design, develop, test, and deploy Java applications that meet the needs of our clients and partners. The ideal candidate will have a strong understanding of software development principles and a proven track record in backend development. Experience with Agile software development methodologies is a must, as we value collaboration and flexibility in our approach to project management. This is an excellent opportunity to work with a team of experienced professionals and contribute to the development of high-quality software solutions. If you are passionate about technology, eager to learn, and want your work to impact systems that collect healthcare data used by hundreds of thousands of daily users, we want to (virtually) meet you! Technologies Java/Spring Golang Angular Node.js AWS cloud technologies PostgreSQL ECS/Fargate Lambda Terraform Jenkins Git and GitHub Confluence / Jira Key Responsibilities and Job Duties Design and build microservices and serverless applications in the cloud Implement web application changes and/or build new web applications using the Angular framework Work with Product Owner and UX design to understand and create solutions for diverse user requirements Work with Architects and other Engineers to help create and then implement development best practices Work with test engineering team to assure product quality Collaborate in a fast-paced Agile environment Participate in team code reviews and design reviews Help our support team triage bugs and troubleshoot production issues Cooperating with the back-end developers in the process of building the applications Work independently to design, develop, and document solutions, while adhering to all applicable standards (e.g., architectural, coding, security) Work with DevOps engineers on CI, CD, and IaC Read specs and translate them into test designs and test automation Perform code reviews and develop processes for improving code quality Required Qualifications Bachelor’s degree; OR a four-year degree such as B.S., B.A., or B.Sc.; OR completion of 6+ weeks of a programming boot camp plus 1+ year of IT-related experience; OR 4 years of relevant industry experience without a formal degree 5+ years of experience with modern design patterns and building enterprise-grade production applications, as well as experience with version control tools, such as Git 3+ years of experience testing code builds and deployment properly through Continuous Integration/Continuous Deployment processes, built in Jenkins other tools Candidate must be able to obtain and maintain a Public Trust Clearance Candidate must reside in the U.S., be authorized to work in the U.S., and all work must be performed in the U.S. Preferred Qualifications Candidates with U.S. citizenship or Green Card will be prioritized due to Federal Clearance requirements Experience working in the healthcare industry with PHI/PII Federal Government contracting work experience Expertise working as part of a dynamic, interactive Agile team Strong written and verbal communication skills Strong problem-solving and analytical skills Ability to work collaboratively in a team environment Job Location: This position requires that the job be performed in the United States. If you accept this position, note that ICF monitors employee work locations, blocks access from foreign locations/foreign IP addresses, and prohibits personal VPN connections. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $98,124.00 - $166,810.00 Nationwide Remote Office (US99)

The Tribal Technical Assistance Specialist will develop and deliver training and technical assistance to improve the capacity of Tribal early childhood programs. This role involves creating resources and opportunities related to CCDF topics and ensuring high-quality services to federal staff and CCDF grantees. | Candidates must have a bachelor's degree in a relevant field and at least 5 years of experience with Tribal CCDF regulations and federally funded early childhood programs. Experience in providing training and technical assistance, particularly to Tribal communities, is also required. | Description ICF’s Early Education Services Line of Business seeks a Tribal Technical Assistance Specialist to develop and deliver high quality training and technical assistance (TTA) that improves the capacity of Tribal early childhood programs as part of the Office of Child Care (OCC) funded project, the Tribal Child Care Capacity Building Center (TCBC). The Tribal Technical Assistance Specialist will develop and deliver training and technical assistance to Tribal Child Care and Development Fund (CCDF) grantees. The programs are geographically diverse and provide comprehensive services to children and families that are culturally responsive and respectful of Tribal sovereignty. This role will provide ongoing, prompt, and accurate programmatic assistance to federal staff and CCDF grantees with high-quality services and products that exceed expectations. The ideal candidate will have a background and experience in Child Development or Early Childhood Education grant funded programs with knowledge of CCDF regulations and program implementation. The Tribal Technical Assistance Specialist will provide national expertise on CCDF topics to develop and deliver technical assistance resources and opportunities related to CCDF subject matter (including construction and major renovation, fiscal management, internal controls, program integrity and accountability, and fiscal reporting). The role will be responsible for the design, development, and implementation of training and technical assistance resources to support CCDF administration, capacity building, and the full implementation of CCDF requirements using research-based practices that are culturally responsive and respectful of Tribal sovereignty. The position is full-time and home based with up to 30% travel required to provide technical assistance to assigned Tribes and to attend related conferences and meetings. Key Responsibilities: In partnership with OCC regional office staff, develop a menu of TA offerings that are available related to subject matter expertise including construction and major renovation, fiscal management, internal controls, program integrity and accountability, and fiscal reporting. Support the OCC’s designated priorities and special projects, including development of TTA materials (e.g. issue briefs, handouts, brochures, presentation kits, and webinars). Work with team members to develop and execute targeted and universal training events (national and cross-regional face-to-face trainings and webinars, peer learning groups and communities of practice). Maintain close communication with the Tribal Center team to ensure targeted and universal training events are planned and offered effectively and meet the needs of participants. Work in coordination with the Tribal Center team, and other project staff to design, develop, and deliver TTA activities. Work with the Tribal Center team to develop workgroup planning meeting schedules to ensure timely development of TTA materials and webinars. Review early childhood development related materials available on the web (e.g., the OCC TA website, the Office of Head Start website), other federal partners’ sites), and, on a quarterly basis, work with the Training Team to provide Tribal grantees an updated, hyperlinked list that could assist them in the improvement, management, and provision of their CCDF services. Develop deep knowledge and skill in CCDF requirements in the areas specific to CCDF implementation, particularly to topical assignments, utilize this knowledge in the development of content-specific resources and presentations. Work with Tribal Center team to develop a draft national Tribal TTA strategy, based on input from the client, which focuses on issues of common concern around CCDF implementation across Tribal CCDF programs to present to the client for approval. Respond to information requests from Tribal Lead Agency CCDF Administrators and their staff, OCC staff, TTA providers, and other interested parties regarding Tribal CCDF issues and develop an approach to address the need to be submitted to the client for approval. Develop and deliver content during regional or national meetings related to subject matter expertise. Assist all TA Specialists with TTA related to topical assignment utilizing the resources developed. Work with other OCC TA providers to prioritize and develop and/or adapt written TTA materials to assist Tribal CCDF administrators in advancing the client’s and Tribal Lead Agency goals. Ensure all targeted and universal TTA provided is tracked and reported according to established project protocols in the Technical Assistance Tracker (TAT). Participate in and sometimes facilitate scheduled Tribal Center team meetings Participate in and sometimes facilitate weekly subject matter expert and technical assistance Team meetings. This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Basic Qualifications: Bachelor's degree in early childhood education, public policy, public administration, or management. 5+ years of experience with Tribal CCDF regulations, Head Start performance standards, and applicable federal, state, Tribal, and local laws and rules, and regulations, especially related to the Tribal CCDF Plan Preprint 5+ years of demonstrated experience in CCDF implementation or other federally funded early childhood programs that serve Tribal children and families. 5+ years of experience offering training and technical assistance within early care and education, including consultation, presentation, and facilitation skills. 2+ years prior experience developing relevant training and resources and facilitating content delivery to Tribal communities. Preferred Skills: Experience within Federally recognized Tribes and Tribal Nations. Experience in a leadership position within a CCDF/Head Start Program or similar position. Experience serving as a Tribal CCDF Administrator or Co-Administrator. Experience providing training at State, Regional, or National Conferences/Meetings and technical assistance to individual organizations preferred. Experience supporting the implementation of the CCDF program at the federal, state or Tribal Level. Experience in providing training using instructional design, adult learning principles, and indigenous knowledge to develop the TTA approach. Experience at Tribal, state, or national level with policies, early care and education regulations, and systems, particularly the implementation of the CCDF or other state early learning programs. Experience with leading small, collaborative workgroups or task forces to develop projects or resources. Proficient in MS Office Applications (Word, PowerPoint, Outlook, Excel, SharePoint, Teams) and other E-learning, virtual meeting, and project management tools including Smartsheet. Professional Skills: Excellent verbal, interpersonal, and written communication skills. Strong analytical, problem-solving, and decision-making capabilities. Team player with the ability to multi-task in a fast-paced environment. Ability to apply detailed knowledge of organizational procedures to make independent decisions and serve as a credible resource for a senior project team. Ability to work with all levels of internal staff, as well as outside clients and vendors. Flexibility to handle multiple priorities. Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $67,020.00 - $113,934.00 Nationwide Remote Office (US99)

Manage configuration change and release management for federal IT projects, coordinate cross-functional teams, communicate with stakeholders, and support digital modernization efforts. | 10+ years management experience, 6+ years release/configuration management, 5+ years federal IT project support, Agile/SAFe knowledge, low-code platform experience, US citizenship, and ability to obtain Public Trust clearance. | Description *We are open to supporting 100% remote work anywhere within the U.S.* ICF’s Digital Modernization Division is a rapidly growing, entrepreneurial, technology department, seeking a Senior Project Manager/Configuration Manager to support upcoming needs with our federal customers. Our Digital Modernization Division is an information technology and management consulting department that offers integrated, strategic solutions to its public and private-sector clients. ICF has the expertise, agility, and commitment to design, build, and operate high-performance IT engines to support all aspects of our client’s business. The Team: The Application Development Sustainment Services (ADSS) team supports Treasury Enterprise Application (EA) platform systems that are critical to success of the Department of Treasury IT mission. The ADSS program provides the contractor support for both Operations and Maintenance (O&M) activities and Development and Modernization (DM&E) efforts. Job Responsibilities As Senior Project Manager/Configuration Manager, you would help coordinate teams of architects, analysts, developers, and designers to support multiple engagements via Change and Release management. In this role, you will serve as a key partner to the customer POCs, development project managers and O&M project managers along with various contributing members of the development organization, advising and engaging the client on key operational and strategic priorities, tracking, and supporting completion of high-quality deliverables, and assisting with team management tasks. In addition, successful applicants will demonstrate an ability and desire to continually learn new technologies in a changing environment; analytical and problem-solving way of thought; business-oriented mindset; and overall resilient, flexible, and enthusiastic personality. The right candidate is a team player who can embrace ambiguity to translate client needs using an agile delivery framework to deliver technical solutions that achieve mission value and measurable outcomes. At ICF, we implement smart solutions to drive digital transformation at scale and speed, relentless in making sure it pays off for our clients and committed to helping them achieve mission outcomes. Join our community of mission-driven delivery leaders, project managers, data experts, strategists, and technologists to build agile solutions that meet our clients changing needs. What you’ll be doing: Work with government stakeholders to strategize, plan, manage, document and implement configuration change and release management functional and operational requirements, identify gaps, and identify alternative approaches to meet requirements. Manage status update meetings and communicate timelines and impacts of new initiatives to team members. Work closely with federal IT teams and other vendors to communicate consolidated feedback on project progress to federal leadership. Manage time and expectations of multiple projects and team members. Identify and communicate downstream impacts of process enhancements or major projects to other teams /departments that may be impacted. Work well in a collaborative environment to complete requirements. Work closely with the Support/Organizational Readiness team to ensure proper communications and training materials are updated as major enhancements are planned to be released into production. Play a key role in leading and executing configuration management and release transformation to support a growing customer enterprise. Required Skills: 10+ years of management experience. 6+ years of experience with release and configuration management of IT projects. 5+ years of experience supporting federal clients on IT / software projects, preferably utilizing Agile/SAFe methodology. 3+ years of experience in leading multiple teams. Bachelor's degree in technology related field or business. 1+ years of experience with low-code, no-code platforms such as Salesforce, Appian, and ServiceNow. US Citizenship is required (required by the federal government for this position). Must be able to obtain Public Trust clearance. MUST RESIDE IN THE United States (U.S.) and the work MUST BE PERFORMED in the United States (U.S.), as this work is for a federal contract and laws do apply. Preferred Skills: Expertise with Agile Scrum methodology and SAFe. 3+ years’ experience managing distributed teams in support of geographically dispersed customers. The ability to proactively communicate with federal clients and stakeholders in a fast-paced environment with a shifting landscape. The ability to work closely with and explain technical concept/solutions to on-technical client stakeholders. Experience with program standards, leadership, and coordination. Experience with project management tools (e.g., Jira, Confluence, Microsoft Project, SharePoint). Excellent oral and written communication skills. #DMX24 #Indeed #Li-CC1 #Clearance #YRU24 Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. We will consider for employment qualified applicants with arrest and conviction records. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $143,663.00 - $244,227.00 Nationwide Remote Office (US99)