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CNX

11 open positions available

2 locations
1 employment type
Actively hiring
Full-time

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CNX

Senior Front-End Developer (Svelte/SvelteKit)

CNX•Anywhere•Full-time
View Job
Compensation$92K - 125K a year

Build and deploy customer-facing Svelte/SvelteKit applications, integrate APIs and Sanity CMS, improve quality and performance, support production, and mentor junior developers. | Requires 7+ years of software development experience, including modern JavaScript applications, and strong Svelte/SvelteKit, TypeScript, API, headless CMS, cloud deployment, accessibility, testing, and Agile skills. | Job Title: Senior Front-End Developer (Svelte/SvelteKit) Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. Concentrix is seeking a highly skilled Senior Front-End Developer (Svelte/SvelteKit) to join our Web Engineering team supporting a strategic digital modernization initiative focused on enhancing customer-facing digital experiences. This role will be responsible for designing, developing, and deploying scalable web applications using modern front-end technologies, headless CMS solutions, and cloud-native development practices. The ideal candidate brings deep expertise in Svelte/SvelteKit, Sanity CMS, modern JavaScript frameworks, API integrations, and Agile software delivery. You will work closely with architects, product owners, UX teams, and platform engineers to deliver high-performance customer-facing experiences at enterprise scale. Responsibilities Design and develop responsive, scalable, and high-performing web applications using Svelte and SvelteKit. Build and maintain content-driven experiences utilizing Sanity CMS and headless architecture principles. Collaborate with Product, UX, and Architecture teams to implement customer-facing features and enhancements. Develop reusable UI components, design system integrations, and front-end frameworks. Integrate with internal and external APIs, microservices, authentication platforms, and customer data services. Drive code quality through peer reviews, automated testing, CI/CD pipelines, and engineering best practices. Optimize application performance, accessibility, SEO, security, and scalability. Participate in Agile ceremonies including sprint planning, backlog refinement, design reviews, and retrospectives. Mentor junior developers and contribute to engineering standards and technical decision-making. Support production deployments, troubleshooting, and continuous improvement initiatives. Work closely with platform and DevOps teams to ensure reliable delivery through automated deployment pipelines. Qualifications 7+ years of software development experience. 3+ years of modern JavaScript application development. Strong experience with:SvelteSvelteKitTypeScriptHTML5, CSS3, and SCSSREST APIs and GraphQLGit and modern source control practices Hands-on experience with:Sanity CMSHeadless CMS architecturesComponent-based UI developmentResponsive web designClient-side performance optimization Experience building applications deployed in cloud environments, such as AWS, Azure, or GCP. Familiarity with CI/CD pipelines and DevOps practices. Strong knowledge of web accessibility, WCAG, and SEO best practices. Test-driven and quality-focused development approach. Experience with automated testing frameworks such as Playwright, Cypress, Jest, or Vitest. Experience operating in Agile/Scrum teams. Strong debugging and performance tuning capabilities. Preferred Qualifications Experience supporting large-scale consumer digital platforms. Telecommunications or eCommerce industry experience. Experience migrating from traditional CMS platforms to headless architectures. Knowledge of Adobe Experience Manager, AEM, migration strategies. Experience with Design Systems and reusable component libraries. Familiarity with AI-assisted development tools such as GitHub Copilot or Cursor. Cloud-native application architecture experience. The base salary for this position is $92,250 – $125,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline to apply for this position is: 10/27/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible. #LI-Remote Location: USA Seattle 1401 NW 46th St Language Requirements: Time Type: Full time Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity: Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: · English · Spanish Accommodation: Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence: As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE

JavaScript and TypeScript
React and Angular
REST APIs and GraphQL
Web accessibility and WCAG
Automated testing
Frontend architecture and performance
Direct Apply
Posted 11 days ago
CNX

Senior Project Manager for Managed Service Onboarding Team

CNX•Anywhere•Full-time
View Job
Compensation$106K - 131K a year

Lead complex transformation, automation, and client-onboarding initiatives by planning delivery, managing risks, and engaging stakeholders across teams. | Requires a bachelor's degree and progressive project or program management experience, with expertise in project planning, risk management, and executive communication. | Job Title: Senior Project Manager for Managed Service Onboarding Team Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. Job Summary: We are seeking an experienced Senior Project Manager to lead EMS transformation, automation, client onboarding, and operational improvement projects within a growing managed services organization. This role will manage cross-functional initiatives, drive project execution, mitigate risks, and ensure successful delivery of business objectives. The ideal candidate brings strong project management expertise, stakeholder management skills, and a proven track record of delivering measurable business results. Responsibilities Program & Project Leadership Lead multiple complex EMS projects and strategic initiatives from inception through implementation and post-launch stabilization. Develop and manage integrated project plans including scope, milestones, dependencies, risks, resources, and timelines. Establish project governance frameworks, communication plans, escalation processes, and leadership reporting. Coordinate cross-functional teams across Operations, Technology, Automation, Finance, Banking, Compliance, Product, and Client Services. Ensure project deliverables are completed on time, within scope, and aligned with business objectives. Create clear and visually engaging project roadmaps, dashboards, and executive presentations using tools such as Jira, Smartsheet, PowerPoint, and Excel. EMS Transformation & Automation Manage initiatives supporting the EMS automation and digital transformation roadmap. Coordinate requirements gathering, solution design, development, testing, user acceptance testing (UAT), deployment, and stabilization activities. Partner with business and technical stakeholders to streamline workflows and identify automation opportunities. Oversee automation projects related to: Client onboarding Account setup and maintenance Master data validation Invoice processing Payment operations Reporting and analytics Exception management Support Intelligent Document Processing (IDP), workflow automation, and AI-driven process improvement initiatives. Client Onboarding & Implementations Lead enterprise client implementations and expansion initiatives across the EMS portfolio. Develop comprehensive implementation plans covering: Requirements gathering Data migration System integration Testing Training Operational readiness Go-live activities Coordinate internal and client-facing dependencies to ensure successful onboarding and timely revenue realization. Conduct readiness assessments and lead stabilization efforts following deployment. Operations Excellence Drive projects impacting invoice management, data extraction, payment processing, quality assurance, reporting, and back-office operations. Collaborate with operational leaders to align project plans with real-world business processes and service delivery requirements. Support process documentation, SOP development, controls, training programs, and change management initiatives. Identify and implement opportunities to improve scalability, efficiency, productivity, service quality, and profitability. Banking & Payment Operations Manage initiatives involving banking transitions, payment operations, financial integrations, and related process changes. Coordinate activities among banking partners, compliance teams, technology organizations, finance groups, client stakeholders, and EMS operations. Develop and execute transition plans including testing, cutover strategies, approvals, risk mitigation, and post-go-live support. Ensure operational, financial, regulatory, and client risks are proactively identified and managed. Risk, Issue & Dependency Management Maintain comprehensive risk, issue, action, decision, and dependency logs. Proactively identify project risks and implement mitigation strategies. Escalate critical issues with clear business impact assessments and recommended solutions. Manage dependencies across business teams, technology groups, vendors, and client organizations. Monitor risks related to data quality, resource availability, development timelines, testing schedules, and subject matter expert engagement. Executive Reporting & Governance Prepare executive-level status reports and presentations highlighting: Program health Milestone progress Key accomplishments Risks and issues Decisions required Resource needs Provide a consolidated portfolio view across multiple EMS programs and initiatives. Facilitate governance meetings, steering committees, and leadership reviews. Develop dashboards and performance reporting that support informed decision-making. Ensure project documentation and approvals are maintained in a structured and auditable manner. Stakeholder & Resource Management Influence and coordinate cross-functional teams in a matrixed environment. Partner with leadership to identify and resolve resource constraints. Define clear ownership, responsibilities, and accountability across workstreams. Build strong relationships with business leaders, technology teams, clients, vendors, and external partners. Mentor project managers, analysts, and coordinators supporting EMS initiatives. Qualifications Bachelor’s degree in business, Project Management, Technology, Finance, Operations, or a related discipline. 8+ years of progressive Program or Project Management experience. Proven success leading large-scale, cross-functional business and technology initiatives. Experience delivering transformation, automation, operations, managed services, financial services, or process improvement programs. Strong expertise in project planning, milestone management, risk management, dependency tracking, and resource coordination. Experience communicating effectively with senior leaders and executive stakeholders. Advanced analytical, operational, financial, and problem-solving skills. Ability to simplify complex technical and operational concepts into clear business communication. Advanced proficiency with Microsoft PowerPoint and Excel. Experience using Jira, Smartsheet, Microsoft Project, or similar project management platforms. Excellent written, verbal, and presentation skills. Preferred Qualifications PMP, PgMP, Agile, Scrum, or related project management certification. Experience within utility management, accounts payable, invoice processing, banking, payment operations, fintech, or managed services environments. Experience managing enterprise client implementations and operational transformations. Knowledge of automation technologies, workflow solutions, AI platforms, and Intelligent Document Processing (IDP). Familiarity with Agile, Waterfall, and hybrid project delivery methodologies. Experience leading globally distributed and cross-functional teams. The base salary for this position is $106,087- $130,905 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline to apply for this position is: 10/27/2026 This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible. As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. #WFH #LI-Remote #Concentrix Location: USA, FL, Work-at-Home Language Requirements: Time Type: Full time Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity: Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: · English · Spanish Accommodation: Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence: As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE

Cross-functional leadership
Risk management
Process improvement
Supply chain optimization
Data analysis and Power BI
Direct Apply
Posted 12 days ago
CNX

Customer Advocacy Marketing Manager (Remote)

CNX•Anywhere•Full-time
View Job
Compensation$100K - 140K a year

Identify client wins and develop case studies and reference programs, partnering with Sales, Account Management, and PR to amplify customer stories. | Requires experience in B2B customer marketing, advocacy, or reference management in enterprise services or technology, along with strong stakeholder management and written communication. | Job Title: Customer Advocacy Marketing Manager (Remote) Job Description We're Concentrix. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. Our growth depends on the strength of our client relationships and the stories we tell about the work we deliver. We are looking for an experienced Customer Marketing Manager who knows how to turn client success into market credibility. This role sits at the intersection of Sales, Account Management, Delivery and Marketing. You will identify the right stories, secure the right approvals and ensure we show up with credible, referenceable proof. You bring positive, client-friendly energy. You are confident, professional and easy to work with. You know how to build trust quickly and navigate approvals without friction. This is not an entry-level advocacy role. We need someone who has built case study pipelines, managed references and worked confidently with enterprise clients before. The mandate is clear: Surface the right wins. Build advocacy. Strengthen credibility in the market. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. Identify and Activate New Logo and Project Wins • Partner with Sellers and Account Managers to identify new logo wins and significant project milestones. • Assess opportunities for website announcements, news releases and coordinated communications. • Work with PR and Communications teams to amplify client stories appropriately. • Engage clients professionally and positively to secure approvals and participation. Build High-Impact Case Studies and Client Stories • Proactively identify strong case study and reference opportunities across services and product engagements. • Develop written, video and presentation-ready client stories. • Ensure stories are commercially relevant and aligned to priority industries and propositions. • Maintain a structured pipeline of publishable and referenceable content. Develop and Manage Customer Advocacy Programmes • Build and scale a structured client reference programme that supports Sales and Marketing. • Recruit and nurture client advocates for speaking engagements, events and PR opportunities. • Develop Customer Advisory Boards or similar engagement forums where appropriate. • Track reference usage and ensure a positive, professional client experience throughout. Work Cross-Functionally with Commercial Teams • Build strong relationships with Sellers, Account Managers and Delivery teams. • Educate internal teams on how and when to surface client stories. • Balance commercial ambition with client relationship sensitivity. Support Awards and Industry Recognition • Identify opportunities for joint client awards and industry recognition programmes. • Partner with PR and Marketing to manage submissions. • Ensure client success is visible in the right forums. Objectives & Measures of Success • Increased volume and quality of referenceable client stories. • Growth in published case studies aligned to strategic industries and growth areas. • Increased availability and responsiveness of client references for Sales. • Successful coordination of client announcements and milestone communications. • Strong internal feedback from Sellers and Account Managers. • Positive feedback from clients participating in advocacy programmes. Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you have: Essential • Fluent English speaker Proven experience in a B2B Customer Marketing, Advocacy or Reference Management role. • Experience working in enterprise services, SaaS or technology environments. • Demonstrable track record building and managing client case study and reference programmes. • Experience working directly with Sales and Account Management teams. • Strong stakeholder management skills, including navigating client approvals and sensitivities. • Excellent written communication skills with strong commercial judgement. • Professional presence and confident client-facing communication style. Highly Desirable • Experience in both services and product-led environments. • Exposure to enterprise PR and communications processes. • Experience establishing or managing Customer Advisory Boards. • Familiarity with CRM systems and reference tracking tools. Core Competencies & Leadership Capabilities • Positive, client-friendly energy. • Commercially aware and relationship-focused. • Confident engaging senior client stakeholders. • Highly organised and process-oriented. • Proactive and opportunity-driven. • Trusted partner to Sales and Account teams. The base salary range for this position is $70,000 - $85,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline for applying for this position is: October 13th, 2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible. As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. Physical and Mental Requirements The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: English Spanish Accommodation Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE. Location: USA, FL, Work-at-Home Language Requirements: Time Type: Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity: Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: · English · Spanish Accommodation: Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence: As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE

Customer advocacy
Reference management
B2B marketing
Stakeholder management
Case study development
Sales enablement
Content strategy
Project management
Direct Apply
Posted 19 days ago
CNX

Senior Solution Architect-Customer Experience - CX Solutioning

CNX•Anywhere•Full-time
View Job
Compensation$120K - 170K a year

Design automation solutions to improve customer experience and operational efficiency, leading discovery, business cases, and cross-functional solution delivery. | Requires a bachelor's degree or at least eight years in consulting, customer experience, or a related field, plus communication, project organization, and business operations knowledge. | Job Title: Senior Solution Architect-Customer Experience - CX Solutioning Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. The Senior Solution Architect is responsible for designing automation solutions that help clients transform customer experiences, improve operational efficiency, and unlock measurable business value. This role serves as a trusted consultant, leading discovery and due diligence sessions to understand end-user needs, identify automation opportunities, build business cases, support proposals, and contribute to contract-ready solution content. In this role, you will partner closely with Sales, Sales Engineering, Professional Services, Finance, Legal, and client stakeholders to shape compelling, practical, and differentiated solutions. Responsibilities Determine the most appropriate automation solution in partnership with the Sales Representative and Sales Engineer through client discovery discussions, RFP/RFI reviews, and other solution requests. Collaborate with Professional Services leaders and team members to design robust, scalable, and client-ready solutions. Develop the solution approach, including estimated timelines, ROI models, presentation materials, and supporting documentation. Identify, manage, and resolve issues that may impact solution quality, delivery timelines, resources, or client expectations. Partner with Sales and Finance teams to evaluate pricing strategies, determine recommended approaches, and support approval processes. Understand and escalate potential risks across solution components, working with the Solutions Director to identify risk mitigation alternatives. Contribute content for scope of work documents, proposals, and contract-related materials. Facilitate meetings to review pricing, staffing, timelines, contracts, and presentation materials requiring stakeholder alignment. Attend client site visits in various locations with the Sales Representative and other key team members, as needed. Conduct research on current and prospective clients, verticals, and industries to provide subject matter expertise and identify opportunities to differentiate the Concentrix solution. Support Sales Representatives in gathering appropriate resources to follow Concentrix processes and protections, including Non-Disclosure Agreements, Deal Review, Legal, Security Risk/Controls, and related requirements. Contribute to continuous improvement of the opportunity management process to help the team work more efficiently and deliver effective messaging. Qualifications Bachelor’s degree or 8+ years of related experience in one or more of the following areas: consulting, user-centered design, voice/digital bots/channels, customer experience, industry verticals, contact center operations, cloud services, sales support, or marketing. Experience with bots, self-service applications, and communication channels such as Voice/IVR and Messaging/Chat/Omni. Knowledge of user experience design and customer experience best practices. Excellent written and verbal communication skills, with the ability to present information effectively to internal and external stakeholders. Advanced Microsoft Office skills, including Excel, PowerPoint, Word, and Visio. Proven ability to organize and prioritize projects in a fast-paced, deadline-driven business environment. Demonstrated ability to take initiative, show ownership, and focus on continuous improvement. Strong customer service mindset, professional presence, and consultative approach. Solid understanding of business operations and industry dynamics, with demonstrated business acumen. Demonstrated ability to comprehend, analyze, and interpret information to support solution development and decision-making. The base salary range for this position is $110,000 - $160,000 a year, plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays. The deadline to apply for this position is 10/26/2026. As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. #LI-Remote #Concentrix Location: USA, FL, Work-at-Home Language Requirements: English Time Type: Full time Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity: Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: · English · Spanish Accommodation: Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence: As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE

Customer experience research
Stakeholder leadership
Business case development
Cross-functional collaboration
Consumer insights
Direct Apply
Posted 24 days ago
CNX

Senior Product Marketing Manager - Voice of Customer

CNX•Anywhere•Full-time
View Job
Compensation$86K - 108K a year

Develop positioning and go-to-market plans for voice-of-customer solutions, enable sales teams with commercial content, and share market and competitive insights. | Requires 5+ years in product or solution marketing, product management, or go-to-market strategy, with strengths in B2B messaging, executive content, and cross-functional collaboration. | Job Title: Senior Product Marketing Manager - Voice of Customer Job Description We're Concentrix. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. Concentrix is redefining the future of Voice of Customer (VOC). As the market evolves beyond surveys and measurement, organizations need new ways to unify customer signals, generate actionable insights, and drive business value through AI, analytics, and operational action. We are seeking a Senior Product Marketing Manager to help shape and communicate this vision to the market while enabling growth across sales, account management, product, and client success teams. This role sits at the center of our go-to-market strategy, connecting market trends, product innovation, competitive intelligence, sales enablement, and content development to drive awareness, pipeline growth, and client adoption. The ideal candidate combines strategic thinking with operational execution and is equally comfortable developing positioning, building executive-ready content, managing product launches, enabling sellers, and leveraging AI-powered tools to scale marketing impact. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. Product & Solution Positioning · Develop messaging, positioning, and value propositions for our VOC and CX solutions. · Translate complex platform capabilities and services into compelling business narratives. · Maintain competitive positioning against platform providers and emerging AI-enabled customer intelligence solutions. · Partner with product leaders to articulate roadmap investments and innovation stories. Go-to-Market Strategy · Support launch planning for platform enhancements, new offerings, and strategic initiatives. · Develop campaign themes, buyer journeys, and audience-specific messaging frameworks. · Partner with growth marketing and demand generation teams to align campaigns with product priorities. · Collaborate with sales leadership to ensure GTM motions support revenue objectives. Sales Enablement & Solutioning · Create and maintain sales materials including: o First-strike presentations o Solution overviews o Competitive battlecards o Proposal content o Case studies o Executive briefing materials · Support strategic pursuits with tailored messaging and value articulation. · Partner with account teams to identify and scale best practices across client engagements. Content Strategy & Knowledge Management · Develop a scalable content architecture that supports marketing, sales, and client-facing teams. · Own the lifecycle of core product marketing assets from creation through adoption. · Leverage AI-powered knowledge management tools to improve content discovery, reuse, and productivity. · Establish processes that transform subject matter expertise into repeatable commercial assets. Market Intelligence & Thought Leadership · Monitor market trends across VOC, CX, AI, analytics, customer intelligence, and experience management. · Conduct competitive analysis and deliver insights to leadership and go-to-market teams. · Help develop thought leadership content that positions Concentrix as a leader in the evolving customer intelligence market. · Support analyst engagement and industry benchmarking initiatives. Performance & Optimization · Measure adoption and effectiveness of sales enablement and product marketing assets. · Track content utilization, campaign performance, and commercial impact. · Continuously improve messaging and enablement based on market feedback and performance insights. Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you have: · 5+ years of experience in product marketing, solution marketing, product management, or go-to-market strategy. · Experience marketing SaaS, technology-enabled services, CX, VOC, analytics, AI, or customer intelligence solutions. · Proven ability to develop messaging, positioning, and executive-level content. · Strong presentation and storytelling skills. · Experience supporting enterprise sales organizations and complex B2B buying cycles. · Demonstrated ability to work cross-functionally with product, sales, marketing, and operations teams. · Strong analytical and problem-solving capabilities. Preferred Qualifications · Experience within VOC, Customer Experience, Experience Management, Market Research, Contact Center, or Customer Intelligence industries. · Experience implementing or leveraging AI-powered content, enablement, or knowledge management solutions. · Experience supporting analyst relations, industry benchmarking, or thought leadership initiatives. What Success Looks Like In your first 12 months, you will: · Establish a clear market narrative for our evolving customer intelligence portfolio. · Create a scalable library of high-impact sales and marketing assets. · Improve sales readiness and consistency of solution messaging. · Support successful launches of key platform innovations. · Increase content utilization and enablement effectiveness through AI-powered knowledge management. · Strengthen our position as a differentiated provider of both technology and strategic services. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. In this role, we offer benefits that help support your unique lifestyle: • Full time position • Remote working • Competitive Salary The base salary range for this position is $86,000 - $108,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline for applying for this position is: October 30th, 2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible. As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. Location: USA, OH, Work-at-Home Language Requirements: Time Type: Full time Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity: Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: · English · Spanish Accommodation: Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence: As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE

Voice of customer and consumer insights
Customer experience research and journey mapping
Innovation strategy and new product development
Qualitative and quantitative research
Strategic team leadership and executive storytelling
Verified Source
Posted 25 days ago
CNX

Senior Product Marketing Manager - Voice of Customer

CNX•Anywhere•Full-time
View Job
Compensation$130K - 180K a year

Shape the vision for Voice of Customer solutions, build go-to-market strategies and sales materials, and use market intelligence to support adoption. | Requires at least five years in product marketing, solution marketing, or go-to-market strategy within technology or CX, plus strong analytical, presentation, and collaboration skills. | Job Title: Senior Product Marketing Manager - Voice of Customer Job Description We're Concentrix. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. Concentrix is redefining the future of Voice of Customer (VOC). As the market evolves beyond surveys and measurement, organizations need new ways to unify customer signals, generate actionable insights, and drive business value through AI, analytics, and operational action. We are seeking a Senior Product Marketing Manager to help shape and communicate this vision to the market while enabling growth across sales, account management, product, and client success teams. This role sits at the center of our go-to-market strategy, connecting market trends, product innovation, competitive intelligence, sales enablement, and content development to drive awareness, pipeline growth, and client adoption. The ideal candidate combines strategic thinking with operational execution and is equally comfortable developing positioning, building executive-ready content, managing product launches, enabling sellers, and leveraging AI-powered tools to scale marketing impact. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. Product & Solution Positioning · Develop messaging, positioning, and value propositions for our VOC and CX solutions. · Translate complex platform capabilities and services into compelling business narratives. · Maintain competitive positioning against platform providers and emerging AI-enabled customer intelligence solutions. · Partner with product leaders to articulate roadmap investments and innovation stories. Go-to-Market Strategy · Support launch planning for platform enhancements, new offerings, and strategic initiatives. · Develop campaign themes, buyer journeys, and audience-specific messaging frameworks. · Partner with growth marketing and demand generation teams to align campaigns with product priorities. · Collaborate with sales leadership to ensure GTM motions support revenue objectives. Sales Enablement & Solutioning · Create and maintain sales materials including: o First-strike presentations o Solution overviews o Competitive battlecards o Proposal content o Case studies o Executive briefing materials · Support strategic pursuits with tailored messaging and value articulation. · Partner with account teams to identify and scale best practices across client engagements. Content Strategy & Knowledge Management · Develop a scalable content architecture that supports marketing, sales, and client-facing teams. · Own the lifecycle of core product marketing assets from creation through adoption. · Leverage AI-powered knowledge management tools to improve content discovery, reuse, and productivity. · Establish processes that transform subject matter expertise into repeatable commercial assets. Market Intelligence & Thought Leadership · Monitor market trends across VOC, CX, AI, analytics, customer intelligence, and experience management. · Conduct competitive analysis and deliver insights to leadership and go-to-market teams. · Help develop thought leadership content that positions Concentrix as a leader in the evolving customer intelligence market. · Support analyst engagement and industry benchmarking initiatives. Performance & Optimization · Measure adoption and effectiveness of sales enablement and product marketing assets. · Track content utilization, campaign performance, and commercial impact. · Continuously improve messaging and enablement based on market feedback and performance insights. Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you have: · 5+ years of experience in product marketing, solution marketing, product management, or go-to-market strategy. · Experience marketing SaaS, technology-enabled services, CX, VOC, analytics, AI, or customer intelligence solutions. · Proven ability to develop messaging, positioning, and executive-level content. · Strong presentation and storytelling skills. · Experience supporting enterprise sales organizations and complex B2B buying cycles. · Demonstrated ability to work cross-functionally with product, sales, marketing, and operations teams. · Strong analytical and problem-solving capabilities. Preferred Qualifications · Experience within VOC, Customer Experience, Experience Management, Market Research, Contact Center, or Customer Intelligence industries. · Experience implementing or leveraging AI-powered content, enablement, or knowledge management solutions. · Experience supporting analyst relations, industry benchmarking, or thought leadership initiatives. What Success Looks Like In your first 12 months, you will: · Establish a clear market narrative for our evolving customer intelligence portfolio. · Create a scalable library of high-impact sales and marketing assets. · Improve sales readiness and consistency of solution messaging. · Support successful launches of key platform innovations. · Increase content utilization and enablement effectiveness through AI-powered knowledge management. · Strengthen our position as a differentiated provider of both technology and strategic services. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. In this role, we offer benefits that help support your unique lifestyle: Full time position Remote working Competitive Salary The base salary range for this position is $86,000 - $108,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline for applying for this position is: October 30th, 2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible. As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. Location: USA, OH, Work-at-Home Language Requirements: Time Type: Full time Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity: Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: · English · Spanish Accommodation: Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence: As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE

Voice of customer research
Customer experience programs
Market research and analytics
Strategic storytelling
Cross-functional leadership
New product development
Direct Apply
Posted 25 days ago
CNX

Senior Product Marketing Manager - Voice of Customer

CNX•Anywhere•Full-time
View Job
Compensation$86K - 108K a year

Shape positioning and go-to-market strategy for voice-of-customer solutions while developing sales enablement, thought leadership, and market intelligence assets. | Requires 5+ years in product or solution marketing, product management, or go-to-market strategy, with strong messaging, executive content, enterprise sales support, and cross-functional collaboration experience. | Job Title: Senior Product Marketing Manager - Voice of Customer Job Description We're Concentrix. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. Concentrix is redefining the future of Voice of Customer (VOC). As the market evolves beyond surveys and measurement, organizations need new ways to unify customer signals, generate actionable insights, and drive business value through AI, analytics, and operational action. We are seeking a Senior Product Marketing Manager to help shape and communicate this vision to the market while enabling growth across sales, account management, product, and client success teams. This role sits at the center of our go-to-market strategy, connecting market trends, product innovation, competitive intelligence, sales enablement, and content development to drive awareness, pipeline growth, and client adoption. The ideal candidate combines strategic thinking with operational execution and is equally comfortable developing positioning, building executive-ready content, managing product launches, enabling sellers, and leveraging AI-powered tools to scale marketing impact. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. Product & Solution Positioning · Develop messaging, positioning, and value propositions for our VOC and CX solutions. · Translate complex platform capabilities and services into compelling business narratives. · Maintain competitive positioning against platform providers and emerging AI-enabled customer intelligence solutions. · Partner with product leaders to articulate roadmap investments and innovation stories. Go-to-Market Strategy · Support launch planning for platform enhancements, new offerings, and strategic initiatives. · Develop campaign themes, buyer journeys, and audience-specific messaging frameworks. · Partner with growth marketing and demand generation teams to align campaigns with product priorities. · Collaborate with sales leadership to ensure GTM motions support revenue objectives. Sales Enablement & Solutioning · Create and maintain sales materials including: o First-strike presentations o Solution overviews o Competitive battlecards o Proposal content o Case studies o Executive briefing materials · Support strategic pursuits with tailored messaging and value articulation. · Partner with account teams to identify and scale best practices across client engagements. Content Strategy & Knowledge Management · Develop a scalable content architecture that supports marketing, sales, and client-facing teams. · Own the lifecycle of core product marketing assets from creation through adoption. · Leverage AI-powered knowledge management tools to improve content discovery, reuse, and productivity. · Establish processes that transform subject matter expertise into repeatable commercial assets. Market Intelligence & Thought Leadership · Monitor market trends across VOC, CX, AI, analytics, customer intelligence, and experience management. · Conduct competitive analysis and deliver insights to leadership and go-to-market teams. · Help develop thought leadership content that positions Concentrix as a leader in the evolving customer intelligence market. · Support analyst engagement and industry benchmarking initiatives. Performance & Optimization · Measure adoption and effectiveness of sales enablement and product marketing assets. · Track content utilization, campaign performance, and commercial impact. · Continuously improve messaging and enablement based on market feedback and performance insights. Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you have: · 5+ years of experience in product marketing, solution marketing, product management, or go-to-market strategy. · Experience marketing SaaS, technology-enabled services, CX, VOC, analytics, AI, or customer intelligence solutions. · Proven ability to develop messaging, positioning, and executive-level content. · Strong presentation and storytelling skills. · Experience supporting enterprise sales organizations and complex B2B buying cycles. · Demonstrated ability to work cross-functionally with product, sales, marketing, and operations teams. · Strong analytical and problem-solving capabilities. Preferred Qualifications · Experience within VOC, Customer Experience, Experience Management, Market Research, Contact Center, or Customer Intelligence industries. · Experience implementing or leveraging AI-powered content, enablement, or knowledge management solutions. · Experience supporting analyst relations, industry benchmarking, or thought leadership initiatives. What Success Looks Like In your first 12 months, you will: · Establish a clear market narrative for our evolving customer intelligence portfolio. · Create a scalable library of high-impact sales and marketing assets. · Improve sales readiness and consistency of solution messaging. · Support successful launches of key platform innovations. · Increase content utilization and enablement effectiveness through AI-powered knowledge management. · Strengthen our position as a differentiated provider of both technology and strategic services. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. In this role, we offer benefits that help support your unique lifestyle: • Full time position • Remote working • Competitive Salary The base salary range for this position is $86,000 - $108,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline for applying for this position is: October 30th, 2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible. As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. Location: USA, OH, Work-at-Home Language Requirements: Time Type: Full time Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity: Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: · English · Spanish Accommodation: Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence: As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE

Consumer insights and market research
Customer experience and journey mapping
Innovation and new product development
Strategic team leadership
Qualitative and quantitative research
Verified Source
Posted 25 days ago
CNX

Senior Java Full Stack Developer - (NoSQl and Solr exp)

CNX•Omaha, Nebraska•Full-time
View Job
Compensation$85K - 130K a year

Design and develop enterprise-grade Java applications with mentoring and collaboration. | 15+ years enterprise Java experience with expertise in Core Java, Spring Boot, NoSQL, Kafka, and Solr. | Job Title: Senior Java Full Stack Developer - (NoSQl and Solr exp) Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. Role: Senior Java Fullstack - (NoSQl and Solr exp) Location: Omaha, NE (Onsite – 5 Days a week) Job Description We are looking for a Java Full Stack Developer — SME Level to join our onsite technology team and help deliver enterprise-grade solutions with quality, scalability, and performance at the center. In this role, you will bring deep expertise in Enterprise Java, Spring Boot, distributed systems, NoSQL technologies, REST APIs, messaging platforms, and modern front-end development to support high-impact business and client outcomes. This is an opportunity for a senior technical leader with 15+ years of Enterprise Java 8/17 experience who is energized by complex problem-solving, mentoring engineering teams, driving code quality, and building solutions with a first-time-right mindset. Responsibilities Design, develop, and support enterprise applications using Java 8/17, J2EE, and Spring Boot. Build scalable full stack solutions using modern back-end services and front-end technologies, including Angular. Develop and integrate REST APIs, web services, and messaging-based solutions. Work with messaging services such as Kafka and related enterprise event-driven architectures. Support search and data capabilities using technologies such as OpenSearch, Solr, and Apache Spark. Design and implement solutions using enterprise caching technologies such as Coherence, Apache Ignite, or Redis. Apply strong NoSQL database management expertise to support resilient, high-performing applications. Work within Linux environments at an intermediate level to support development, deployment, and troubleshooting activities. Use basic AWS SDK and Azure SDK capabilities to support cloud-integrated application development. Conduct code reviews, provide technical guidance, and mentor junior developers to drive high-quality deliverables. Partner with cross-functional teams to analyze complex technical challenges and deliver effective solutions. Promote a strong engineering culture focused on first-time-right delivery and zero-defect production outcomes. Support Agile development practices, including collaboration, estimation, sprint planning, and continuous improvement. Complete all assigned, mandatory training within the timeframe provided. Conduct and/or participate in regularly scheduled 1:1 meetings with your direct manager and/or direct reports. Qualifications 15+ years of experience in Enterprise Java development using Java 8/17. Expert-level knowledge of Core Java, J2EE fundamentals, and enterprise application architecture. Strong hands-on experience with Spring Boot. Experience with Linux at an intermediate level. Experience with OpenSearch, Solr, and Apache Spark. Experience with enterprise caching platforms such as Coherence, Apache Ignite, or Redis. Strong experience designing, developing, and consuming REST APIs. Experience with messaging services, preferably Kafka. Basic experience using AWS SDK and Azure SDK. Experience with Angular for front-end application development. Very strong NoSQL database management skills. Expert analytical, troubleshooting, and problem-solving capabilities. Excellent communication skills with the ability to collaborate across technical and business teams. Ability to perform code reviews and mentor junior developers. Strong commitment to high-quality delivery, production stability, and defect prevention. Good to Have Experience with graph databases. Experience with Cassandra or MongoDB. Experience with Docker. Exposure to IoT solutions. Experience with ETL tools. Knowledge of Agile development methodology. Experience with web services or JMS. The base salary for this position is $92,250 to $106,500 plus, incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline to apply for this position is: 10/11/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible. As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. #LI-Onsite #Omaha #Nebraska Location: USA, NE, Work-at-Home Language Requirements: Time Type: Full time Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity: Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: · English · Spanish Accommodation: Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence: As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE

Java
Spring Boot
NoSQL
Solr
Angular
Direct Apply
Posted 27 days ago
CN

Senior Automation Engineer

Cnx•Anywhere•Full-time
View Job
Compensation$92K - 120K a year

Design, develop, and maintain automated test frameworks and scripts for web applications and APIs. | 5+ years automation testing experience with Selenium, Java, API testing, SQL, CI/CD, and Agile methodologies. | Job Title: Senior Automation Engineer Job Description We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture," year after year. Join us and be part of this journey towards greater opportunities and brighter futures. Senior Automation Engineer - United States | Remote We are seeking a highly motivated and detail-oriented Automation QA Engineer to join our team. In this role, you will help ensure the quality, reliability, and performance of web-based applications through robust automation testing, API validation, and database testing. You will collaborate closely with developers, business analysts, product teams, and QA team members to deliver high-quality solutions with confidence and speed. Responsibilities • Design, develop, and maintain automated test frameworks and scripts using Selenium WebDriver. • Create, execute, and optimize automated test cases for web-based applications. • Develop and maintain regression, smoke, and end-to-end automation test suites. • Perform API testing using tools and frameworks such as Postman, Rest Assured, Swagger, or similar solutions. • Validate backend integrations through database testing and SQL query execution. • Verify data integrity, backend data flows, and ETL processes across relational databases. • Analyze requirements, user stories, and technical specifications to create effective test strategies. • Collaborate with developers, business analysts, QA team members, and product teams to identify, reproduce, troubleshoot, and resolve defects. • Integrate automated tests into CI/CD pipelines to support continuous quality validation. • Participate actively in Agile ceremonies, including sprint planning, daily standups, reviews, and retrospectives. • Follow testing best practices, quality standards, and defined quality metrics. • Prepare and share test execution reports, defect metrics, and quality dashboards. • Support production validation and release testing activities as needed. • Contribute to improved automated test coverage, reduced regression effort, earlier defect detection, and stronger release confidence. Qualifications • 5+ years of experience in automation testing, quality engineering, or a related software testing role. • Strong experience with Selenium WebDriver and automation testing. • Experience developing automation frameworks using Java. • Knowledge of TestNG and/or JUnit frameworks. • Experience with Page Object Model, POM, and automation design patterns. • Experience using Maven and/or Gradle build tools. • Strong understanding of RESTful APIs. • Experience validating API requests, responses, authentication, and error handling. • Experience with API automation frameworks and tools such as Postman, Rest Assured, Swagger, or similar. • Strong SQL skills, including the ability to create complex queries for data validation and integrity checks. • Experience validating data across relational databases such as SQL Server, Oracle, MySQL, or PostgreSQL. • Experience with Git, GitHub, and/or Azure DevOps. • Experience with CI/CD tools such as Jenkins, GitHub Actions, or Azure DevOps Pipelines. • Experience with JIRA and test management tools such as Testmo, TestRail, or Azure Test Plans. • Familiarity with Agile/Scrum methodologies. • Strong analytical and problem-solving skills. • Excellent verbal and written communication skills. • Ability to work independently and collaboratively within a distributed team. • Strong attention to detail and a quality-focused mindset. • Ability to manage multiple priorities in a fast-paced Agile environment. • Relevant certifications in Automation Testing, Selenium, or Agile are preferred. • Experience working in retail, eCommerce, healthcare, or enterprise applications is preferred. • Knowledge of performance testing tools such as JMeter is preferred. • Experience with cloud platforms such as Azure or AWS is preferred. • Understanding of BDD frameworks such as Cucumber is preferred. • Exposure to AI-assisted testing solutions is a plus. The base salary range for this position is $92,250 - $120,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays. We The deadline to apply for this position is: 09/19/2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible. At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility. Location: USA, TN, Work-at-Home Language Requirements: Time Type: Full time Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity: Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: English Spanish Accommodation: Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process.If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence: As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE

API Design
Software Development
Technical Writing
Verified Source
Posted about 2 months ago
CN

Sr. Marketing Manager, AI Data Services & Trust & Safety Practice

CNX•Anywhere•Full-time
View Job
Compensation$85K - 130K a year

Develop and execute global marketing strategies for AI Data Services & Trust & Safety practice to drive pipeline and revenue, managing budgets and leading demand generation campaigns. | At least 5 years progressive B2B marketing experience in technology or AI sectors, bachelor's degree, strong event management, content creation, and marketing analytics skills. | Job Title: Sr. Marketing Manager, AI Data Services & Trust & Safety Practice Job Description We're Concentrix. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. Join us and be part of this journey towards greater opportunities and brighter futures. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Join us and be part of this journey towards greater opportunities and brighter futures. Concentrix is seeking an experienced, commercially minded Marketing Manager to lead marketing for our global AI Data Services & Trust & Safety Practice. This role will be responsible for developing and executing the Practice marketing strategy, building awareness of our capabilities, engaging priority clients and prospects, supporting Sales and Business Development, and demonstrating measurable contribution to pipeline and revenue. Reporting directly to the GVP of AI Data Services & Trust & Safety, the Marketing Manager will own the Practice marketing budget and work closely with Concentrix Corporate Marketing, Demand Generation, Sales, Business Development, Practice leadership and subject-matter experts. The ideal candidate combines B2B marketing strategy, events, demand generation, content development, thought leadership, social media, account-based marketing and marketing analytics. This is a hands-on role for someone who can develop the strategy, mobilize internal resources, execute programs, and measure their commercial impact. What you will do in this role In everything we do, we believe in doing right by and for people – our clients, their customers, our people, our community, and our planet. Practice Marketing Strategy & Budget Develop and manage the annual and quarterly marketing strategy for the AI Data Services & Trust & Safety Practice, aligned to growth priorities, target accounts and revenue objectives. Translate Practice priorities into integrated marketing campaigns across events, content, social media, demand generation, targeted outreach, sponsorships and sales enablement. Own the Practice marketing budget, including planning, allocation, tracking and recommendations for optimizing spend based on measurable results. Evaluate potential investments across conferences, owned events, associations, lead-generation platforms, sponsored content, paid campaigns, and other marketing channels. Stay current on developments across AI, AI training, data services, AI safety and Trust & Safety to identify emerging marketing opportunities and areas where Concentrix can establish a differentiated point of view. Events, Demand Generation & Account-Based Marketing Develop and execute marketing strategies for third-party conferences, Concentrix-hosted events, executive roundtables, networking events, webinars, client events and internal sector events. Recommend where the Practice should attend, sponsor, speak, host meetings or create adjacent events based on audience quality and business potential. Build target-account and invitation lists in partnership with Sales and Business Development for Practice-owned events and strategic conferences. Develop compelling invitation campaigns through email, LinkedIn, social media and other targeted outreach to drive attendance from relevant executives and decision-makers. Coordinate event messaging, branding, collateral, speakers, attendee communications, executive meetings and follow-up. Build post-event engagement and nurture programs that convert attendees, registrants and priority prospects into meetings and sales opportunities. Support account-based marketing programs designed to reach multiple stakeholders across priority organizations, including leaders in AI, data, product, engineering, operations, Trust & Safety and other relevant functions. Partner with Concentrix Demand Generation teams to create campaigns that generate and nurture qualified demand for Practice services. Content, Thought Leadership & Social Media Develop and manage an ongoing content and thought-leadership strategy covering AI Data Services, AI model development and evaluation, AI safety, Trust & Safety and emerging market trends. Write blogs, articles, executive perspectives, newsletters and other content directly, or engage Practice subject-matter experts and other contributors where appropriate. Interview Practice executives and SMEs and translate complex technical or operational topics into clear, compelling market-facing content. Identify opportunities for contributed articles, sponsored content, industry publications, webinars, panels, podcasts and speaking engagements. Build a structured thought-leadership program for Practice leaders, including LinkedIn posts, executive commentary, presentation concepts and market POVs. Own the ongoing content strategy for the Practice's LinkedIn presence, maintaining a consistent weekly and monthly publishing cadence. Create a balanced mix of market insights, thought leadership, event promotion, client outcomes, capabilities, employee expertise and industry commentary. Track social and content performance, including audience growth, engagement, traffic, conversions and resulting commercial opportunities. Marketing Collateral, Case Studies & Sales Enablement Lead development and maintenance of high-quality internal and external marketing collateral supporting AI Data Services and Trust & Safety. Create capability overviews, one-pagers, presentations, solution briefs, use-case materials, infographics, executive POVs, event materials and other sales-enablement assets. Develop targeted content for specific industries, buyer groups, client challenges and emerging AI use cases. Partner with Sales and Business Development to identify gaps in the materials required to support client conversations and prospect engagement. Establish and manage a pipeline of potential client case studies and proof points. Work with delivery teams and account leaders to identify engagements with measurable outcomes that can be developed into client stories, testimonials or anonymized case studies. Maintain an organized and current repository of Practice marketing and sales assets. Corporate Marketing & Internal Practice Marketing Serve as the primary marketing liaison between the Practice and Concentrix Corporate Marketing, Demand Generation, Communications and related teams. Ensure Practice priorities are represented within broader Concentrix campaigns and marketing programs. Develop internal communications and enablement materials that help Concentrix sellers and account leaders understand AI Data Services and Trust & Safety capabilities, market opportunities, proof points and available assets. Support internal sector meetings, leadership events and client-attended forums where the Practice has an opportunity to build awareness or generate opportunities. Identify opportunities for broader external visibility through analyst engagement, awards, industry associations, executive networks and relevant media channels. Marketing Analytics, Pipeline Attribution & ROI Own measurement and reporting for Practice marketing activity and provide clear monthly and quarterly updates to Practice leadership. Establish consistent tracking for events, campaigns, content, social media, memberships, sponsored programs and other marketing investments. Track metrics including target-account engagement, event registrations and attendance, meetings generated, leads, opportunities, pipeline created, pipeline influenced and closed-won revenue. Measure the effectiveness and ROI of individual events, campaigns, platforms and marketing investments. Work with Sales and Business Development to maintain effective lead routing, campaign attribution and follow-up. Use performance data to recommend adjustments to marketing strategy, channel mix and budget allocation. Ensure marketing reporting demonstrates not only activity and engagement, but marketing's contribution to Practice growth. Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you have: 5+ years of progressive B2B marketing experience, ideally within technology, artificial intelligence, professional services, outsourcing, digital services, SaaS or another complex enterprise-services environment. Demonstrated experience developing and executing integrated B2B marketing strategies. Strong experience with event marketing, demand generation and targeted account engagement. Experience partnering closely with enterprise Sales and Business Development teams. Excellent writing, editing and storytelling skills with the ability to translate complex subject matter into compelling executive-level content. Experience developing blogs, thought leadership, case studies, presentations, sales collateral and social-media content. Strong understanding of LinkedIn and B2B social-media marketing. Demonstrated experience measuring campaign performance, marketing attribution, pipeline contribution and return on investment. Experience managing marketing budgets, vendors, agencies, publishers or external partners. Strong project-management skills and ability to manage multiple concurrent campaigns, events and deadlines. Comfort working directly with senior executives and subject-matter experts. Ability to operate effectively within a large global organization and influence stakeholders across multiple functions. Strong intellectual curiosity and willingness to rapidly develop expertise in AI Data Services and Trust & Safety. Bachelor's degree in marketing, communications, business or a related field, or equivalent professional experience. Preferred Qualifications Experience marketing AI, machine learning, data, Trust & Safety, digital platforms or related technology services. Experience marketing complex managed services or outsourcing solutions to large enterprises and technology companies. Experience with account-based marketing, CRM campaign attribution and marketing automation. Experience developing executive thought leadership and supporting external speaking opportunities. Experience managing global marketing programs across the United States, United Kingdom and other international markets. What Success Looks Like The successful Marketing Manager will help the Practice: Increase awareness and understanding of Concentrix AI Data Services and Trust & Safety among priority audiences. Build engagement within strategic target accounts. Generate qualified meetings, leads and opportunities through marketing activity. Demonstrate measurable pipeline and revenue contribution from events and campaigns. Improve the return generated from the Practice marketing budget. Establish a consistent and credible thought-leadership presence in the market. Maintain high-quality, current collateral and client proof points that support Sales and Business Development. Provide clear visibility into marketing performance through disciplined monthly and quarterly reporting. The position will require periodic travel for industry conferences, client events, executive roundtables, Concentrix meetings and other Practice marketing activities. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. In this role, we offer benefits that help support your unique lifestyle: Full time position Remote working Competitive Salary The base salary range for this position is $80,000 - $115,000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline for applying for this position is: September 30th, 2026. This position is for an existing, immediate vacancy. We are currently seeking to fill this role with an individual who can start as soon as possible. As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law. If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. Physical and Mental Requirements The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: · English · Spanish Accommodation Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE: Location: USA, TX, Work-at-Home Language Requirements: English (Required) Time Type: Full time Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity: Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: · English · Spanish Accommodation: Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence: As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE

B2B Marketing
Marketing Strategy
Demand Generation
Account-Based Marketing
Content Development
Thought Leadership
Social Media Marketing
Marketing Analytics
Sales Enablement
Event Marketing
Budget Management
Project Management
CRM
Direct Apply
Posted about 2 months ago
CNX

Front-End Developer

CNX•Anywhere•Full-time
View Job
Compensation$55K - 90K a year

Architect and build reusable web components using Lit and TypeScript, maintain UI tooling, and contribute to Angular applications. | 2-3 years front-end experience with expertise in native web technologies, TypeScript, Node.js, and advanced CSS, able to work remotely. | Job Title: Front-End Developer Job Description Front End Developer – Remote (Mx, CR or Arg) We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent. The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision. Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. We are looking for a skilled Front-End Developer with a deep mastery of browser-native technologies to join our team. In this role, you will play a key part in scaling our core Design System and building cross-team UI tooling. If you are passionate about clean, framework-independent CSS, modern TypeScript, and building reusable web components that scale across multiple enterprise application engineering teams, this role is for you. Responsibilities Component Development: Architect and build high-performance, reusable browser-native Web Components using Lit / LitElement and modern TypeScript. Modern Styling: Write clean, modular, and framework-independent CSS using advanced layout techniques (Grid, Flexbox, Custom Properties) while navigating Shadow DOM constraints and patterns. UI Tooling & Automation: Maintain and develop lightweight, minimal-dependency scripts and tools using Node.js to streamline cross-team front-end workflows. Design System Management: Implement, scale, and manage Design Tokens and pipelines across multiple platforms and products. Testing & Quality: Write robust integration and end-to-end tests using Playwright to ensure UI stability. Application Support: Contribute to existing Angular (11+) applications and integration touchpoints when required. Workflow Optimization: Maintain strict Git hygiene using semantic commits, PR workflows, and automated changelog strategies. Leverage AI-assisted development tools to accelerate feature delivery. Cross-Team Collaboration: Partner closely with design and engineering teams, providing clear technical documentation and proactive communication. Qualifications 2- 3 years of hands-on experience in modern front-end engineering. Fluent in English. Native Web Technologies: Deep expertise in Native Web Components, Lit / LitElement, and Shadow DOM architecture. Advanced CSS: Expert-level CSS skills (Flexbox, CSS Grid, Custom Properties/Variables) with zero reliance on UI CSS frameworks. TypeScript & Node.js: Strong proficiency in modern TypeScript and Node.js scripting for tooling environments. Design Systems: Demonstrated experience working with Design Tokens and automated design-to-code pipelines. Testing: Practical experience with integration testing using Playwright. Framework Experience: Working knowledge of Angular 11+ applications. DevOps & Version Control: Advanced Git strategies, continuous integration workflows, semantic commits, and automated changelogs. AI Tooling: Experience leveraging AI-augmented development tools (e.g., GitHub Copilot, Cursor) to enhance productivity. Join us and be part of this journey towards greater opportunities and brighter futures. Location: USA, NE, Work-at-Home Language Requirements: Time Type: Full time Physical and Mental Requirements: The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position. Work is generally sedentary in nature. Equal Employment Opportunity: Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law. For more information regarding your EEO rights as an applicant, please visit the following websites: · English · Spanish Accommodation: Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting app.acco@concentrix.com. All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence: As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role. Work Authorization: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE

TypeScript
Front-end Development
CSS
Node.js
Design Systems
Direct Apply
Posted 3 months ago

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