Tierpoint

The Sr Procurement Analyst manages the buying process for technology goods and services, ensuring that cost, quality, and delivery targets are met. This role also involves supporting internal stakeholders and driving procurement decisions based on customer needs and industry knowledge. | Candidates should have experience in Procurement or Supply Chain Management, particularly in order management with suppliers. Strong communication, process management skills, and a basic understanding of accounting principles are also required. | Overview The Sr Procurement Analyst is responsible for the purchase of goods and services, primarily IT hardware, software, and services while ensuring that cost, quality, and delivery requirements are met. This role serves as a subject matter expert in IT procurement, oversees key purchasing processes, and plays a critical role in supporting internal stakeholders and strategic initiatives. Responsibilities Manages the buying process for technology goods and services in line with specified cost, quality, and delivery targets, including order entry, order updates, order expediting, and all related tasks Provides quality internal and external customer service in line with the Company values Communicates regularly internally and externally to ensure timely delivery and receipt of products and services and resolve any issues which may arise Develops and maintains a strong foundation of function skills and knowledge of relevant IT maintenance sourcing and hardware and software (especially Software as a Service) procurement concepts Cultivates network and builds strong relationships with internal stakeholders and suppliers Manages problems and ensures updates and changes are communicated and reflected within the appropriate systems Balances both tactical executions with strategic initiatives necessary to drive cost reduction and effective and efficient processing Drives Procurement decisions based on customer need, industry knowledge, and manager instructions Supports internal customers on use of Procurement tools and processes Actively drives process improvements, both internally and with supply base Secures and analyzes quotes/bids/RFx responses and negotiate prices and contract terms with suppliers Assesses suppliers performance in terms of cost, quality, service, and innovation Reviews, analyzes, and negotiates supply agreements Perform other duties as assigned Qualifications Experience with Procurement or Supply Chain Management, specifically in the area of order management with suppliers Familiarity with Procurement tools, systems and processes Strong process management skills Strong customer service and communication skills Ability to lead or support process improvement or process design initiatives Excellent organizational and follow-up skills Ability to work both independently and with others Basic understanding of Accounting principles Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines Proficiency in using MS Office Suite and Windows-based computer applications Preferred Experience Prior Sourcing experience Experience with IT Spend Category regarding supply agreements and vendor management Academic accreditation in supply chain management and/or contracting Industry certification/s Working Conditions Hybrid work environment Schedule flexibility to service customers as required Potential infrequent travel Pay TransparencyTierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It’s important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements.Pay Range $54,000.00 - $83,829.12 #LI-CG1 #LI-Hybrid

Support and maintain cloud infrastructure to ensure optimal performance and security. Collaborate with teams to resolve complex issues and provide customer support. | 1+ years of experience in IT infrastructure administration is required, along with a basic understanding of virtualization and storage technology. Candidates should possess good communication skills and a willingness to learn. | Overview This is an entry-level cloud administration role focused on providing daily operational services while working to grow storage and virtualization infrastructure administration skills and knowledge. This role centers on processes including cloud technology administration and troubleshooting, creating and maintaining process documentation, communication, collaboration, training, and mentoring. Daily team and client interaction will be expected. Responsibilities Support, manage, maintain, and monitor cloud infrastructure to ensure optimal performance, availability, and security. Perform to basic to intermediate troubleshooting of storage and virtualization systems with guidance from senior staff. Deliver professional and courteous customer support, escalating complex issues appropriately. Respond to storage-related alerts, escalations and major incidents in a timely manner. Contribute to documentation by updating procedures and recording troubleshooting steps under guidance. Collaborate with peer teams to resolve complex issues and ensure service continuity. Manage the ticket queue and provide timely and informative updates. Partner with clients to come up with solutions to recurring problems. Contribute to on-call rotation. Provides quality internal and external customer service surrounding the Company values. Other duties as assigned. Qualifications 1 + years of experience in an IT infrastructure administration role. Basic understanding of Virtualization and Storage technology. Basic knowledge in general IT infrastructure troubleshooting and a logical thought process. Willingness to learn scripting tools like PowerShell; any prior exposure is a plus. Basic knowledge of High Availability and Disaster Recovery. The ability to communicate complex issues and ideas in understandable terms. Basic understanding Security Best Practices. Conceptual understanding of backups and restores. Knows when to escalate to more senior staff. Documentation skills for processes and procedures (creating KBs, run books, topology etc.) Team oriented. Driven to communicate and work with all the teams. Willing to jump in to assist with issues and projects. Adequate professional experience and knowledge to perform Job Responsibilities Excellent verbal, written, and interpersonal skills Ability to prioritize and organize effectively Ability to work on multiple projects simultaneously Ability to work both independently and with others Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines Proficiency in using MS Office Suite and Windows-based computer applications Preferred Experience Prior experience particularly in the data center industry Working Conditions Remote or Office environment Pay TransparencyTierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It’s important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements.Pay Range $60,000.00 - $97,778.29

Develop and execute prospecting plans to acquire new clients, build relationships with mid-level and C-suite executives, and deliver personalized IT solutions to support digital transformation initiatives. | At least 7 years of quota-carrying sales experience in technical account environments, strong consultative sales skills, ability to engage C-level executives, and proficiency with technical products and MS Office. | Overview The Senior Client Executives grow the incredible roster of clients that TierPoint supports in the Carolinas through personalized and comprehensive IT solutions. Sr. Client Executives are new client acquisition engines, identifying and pursuing prospects that would benefit from our guidance and management of complex IT infrastructures. You will work with IT leaders to develop customized IT solutions that help them with their digital transformation initiatives. At TierPoint, success requires a unique combination of ambition, resourcefulness, and tenacity. We are a results-driven company, which means no politics and a bias-to-action culture where you can make your mark and take as much responsibility as you can handle. Come join the ranks of the world class Sales Team that we are building! Note : This is a home office based role however, only local candidates in North or South Carolina will be considered. Responsibilities • Manage the prospecting plan development and execution for new accounts • Identify and leverage compelling new business entryways for very targeted outreach (events, markets, conferences, groups) • Prospect, qualify, and create new relationships with clients who would benefit from TierPoint’s solutions • Build relationships with both mid-level and C-suite prospects to deliver personalized solutions to fit the needs of their business • Be a master at crafting personal, strategic, valuable messages that engage clients through email and during sales calls • Strategize, create, and deliver of compelling solution-focused client presentations for a C-level audience • Seamlessly coordinate between clients and various internal teams to ensure a productive and smooth client experience • Consistently achieve or exceed monthly goals of prospect engagements and closed deals • Learn, maintain, and communicate in-depth knowledge of TierPoint’s solutions, industry trends, and competition • Successfully manage and overcome obstacles and objections • Provide closed-loop feedback to Sales, Marketing, and Product teams to ensure continuous process and product optimization • Proactively manage your sales pipeline and record sales activities to maintain the quality and accuracy of data in CRM • Provides quality internal and external customer service surrounding the Company values. • Other duties as assigned by manager Qualifications • At least 7 years of successful quota-carrying sales experience, with outbound and/or full cycle sales experience preferred • Experience within a large technical account environment; previous expertise in managed services, data center services, Cloud-IaaS, consulting and hardware/software solutions preferred • Ability to effectively learn technical products, services and solutions and readily apply new knowledge required • Track record of qualifying and closing consultative/service-led sales, particularly multi-year and subscription-based services • Exceptional ability to create and foster relationships across both mid-level and C-suite executives and, build consensus among the buying team • Proven ability to listen, extrapolate information and leverage resources to effectively provide solutions to client needs • Strong presentation skills, with proven ability to present to a large audience of C-level decisionmakers persuasively and with ease • Ability to learn and collaborate with a team remotely • Excellent verbal, written, and interpersonal skills • Strong planning, organization, and prioritization skills • A results-driven, positive, upbeat, growth-oriented attitude • Excellent verbal, written, and interpersonal skills • Ability to prioritize and organize effectively • Ability to work on multiple projects simultaneously • Ability to work both independently and with others • Ability to operate in a fast moving, team-oriented, collaborative environment with tight deadlines • Proficiency in using MS Office Suite and Windows-based computer applications Preferred Experience • Prior experience particularly in the data center industry Working Conditions • Work from home however this position must be located in North or South Carolina Pay Transparency TierPoint is committed to practices that promote pay equity and transparency. We provide a compensation range for roles that may be hired in locations with pay transparency law requirements. It’s important to note the pay range may be narrower than displayed, as various factors are used to determine the offered compensation package including skill set, level of experience, geographic locations, and other relevant factors- i.e. budgetary requirements. Pay Range $90,000.00 - $155,161.86