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Lead teams to drive customer success outcomes including onboarding, product adoption, and ROI delivery. | 10+ years leading customer-oriented teams with strong consultative and negotiation skills and a bachelor's degree. | Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs, while simultaneously improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as European Wax Center, Hand & Stone, Massage Heights, Rush Hair & Beauty, Sono Bello, Profile by Sanford, Hair Cuttery, CorePower Yoga and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™. We are also proud to be recognized as a Great Place to Work CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com Director - Customer Experience Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry. Our solution allows users to seamlessly manage every aspect of the business in a comprehensive mobile solution: online appointment bookings, POS, CRM, employee management, inventory management, built-in marketing programs and more. Zenoti helps clients streamline their systems and reduce costs while improving customer retention and spending. Our platform is engineered for reliability and scale and harnesses the power of enterprise-level technology for businesses of all sizes. Zenoti powers more than 30,000 salons, spas, medspas and fitness studios in over 50 countries. This includes a vast portfolio of global brands, such as Endota, Silk Laser, Laser Clinics Australia, European Wax Center, Hand & Stone, Sono Bello, and TONI&GUY. Our recent accomplishments include surpassing a $1 billion unicorn valuation, being named Next Tech Titan by GeekWire, raising an $80 million investment from TPG, ranking as the 316th fastest-growing company in North America on Deloitte’s 2020 Technology Fast 500™ and unveiling a new brand video. We are also proud to be recognized as a Great Place to Work-CertifiedTM for 2021-2022 as this reaffirms our commitment to empowering people to feel good and find their greatness. To learn more about Zenoti visit: https://www.zenoti.com. Requirements As the Director for Customer Experience, you will be responsible for owning customer growth, delighting customers through their journey at Zenoti, enabling them to get their ROI on Zenoti products by adopting consulting and professional methodologies that are apt for the customer business size, region, and the vertical. Here are key expectations from this role. The incumbent will lead the teams to: Drive Customer Success Outcomes Ensure smooth onboarding Deliver ROI to the customers from the Zenoti products they subscribed to. Influence future lifetime value through higher product adoption, customer satisfaction, and overall health scores Drive new business growth through greater advocacy and reference-ability Define and Optimize Customer Lifecycle Map customer journey Develop listening points in the journey (e.g., usage, satisfaction, etc.) Standardize interventions for each point in the journey Define segmentation of customer base and varying strategies Identify opportunities for continuous improvement Learn from best practices in the industry Measure & Improve the effectiveness of Customer Success, professional services, and customer enablement teams Become the Voice of the Customer within the organization and drive cross-functional initiatives to improve customer onboarding, engagement, and adoption. Be proud of what you work on, and obsess about the quality of the work you produce. Skills needed to be successful in the role A passion for customer success and a laser focus on providing customer value. Strong Understanding of business & technology Strong Negotiation & Consultative Abilities Ability to understand, articulate, and manage customer expectations Experience dealing with a variety of complex accounts & building relationships at C- Level Experience in working with remote teams effectively Ability to work in a fast-paced, ever-changing, start-up environment Informal and people-centric approach to work and getting things done Able to quickly establish credibility with the senior leadership team Operating with a global mindset and leading with an external perspective Outstanding communication skills Knowledge of how enterprise implementations, professional services, and support processes work – will be a definite plus. 10+ years of overall experience in leading customer-oriented teams The incumbent may be required to travel to customer locations on short notice, when required. People Management Qualifications Required A degree in marketing, engineering or equivalent PMP is an added advantage What we offer A great positive working environment Flexible working hours Strong training and support team Carrer growth and future opportunities both in ANZ and Globally. A very competitive remuneration package including Super and end of year bonus Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Zenoti Pay Range $160,000—$200,000 USD Zenoti provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Develop and maintain full-stack software solutions in an Agile environment for geospatial intelligence. | Bachelor's in CS, proficiency in Python or Java and modern web frameworks, active TS/SCI clearance required. | ***This job requires active TS/SCI clearance. Please apply only if you have an active TS/SCI clearance. *** North Point Technology is looking to hire a Full-Stack Software Engineer to support the Chinook Program, delivering next-generation mission software for geospatial intelligence (GEOINT). The qualified candidate must have an active TS/SCI security clearance and will contribute across the full software development lifecycle - from architecture and design through coding and automated testing - as part of a collaborative Agile team focused on world-class national security solutions. The ideal candidate brings strong full-stack development skills, thrives in a fast-paced and inclusive environment, and is passionate about building software that directly supports the mission. Responsibilities: In this role you will contribute across the complete software development lifecycle - including work estimation, architecture and design, coding, and automated testing - within a customer-focused Agile team. You will take ownership of delivering system and application enhancements, break sizable tasks into manageable units with level-of-effort estimates, and partner with fellow engineers to design and document strong technical solutions. You will build software for problems that are not always clearly defined while keeping customer needs front and center, help remove obstacles for the development team alongside the Product Owner and technical leadership, and keep Agile and Scrum practices productive and on track. This is an opportunity to deliver mission-focused software that supports national security in a fast-paced, collaborative, and growth-oriented environment. Required Skills/Experience: Rest API Development Python or Java SQL Web Development Django or JavaScript (Angular, React, etc) Object-oriented programming in Python, Java, and JavaScript Windows and Linux operating systems Version control with Git and GitLab Architecting, developing, and delivering complex software systems into production Agile development and CI/CD (continuous integration and continuous delivery) tools and practices Preferred Skills/Experience: Front-end development with React Software architecture patterns such as Client-Server and Model-View-Controller (MVC) Multi-cloud experience across AWS, IBM Cloud, Google Cloud, Azure, and Oracle Cloud AWS services such as S3, SQS, SNS, EC2, CloudFormation, and RDS Experience as a Scrum Master for a software development or technical team GEOINT domain experience applied to troubleshooting, optimizing, and validating system behavior and data outputs Modern software design patterns and coding standards AWS DevOps Engineer certification or similar Qualifications: Active TS/SCI security clearance with the ability to obtain a polygraph Bachelor's degree in Computer Science, Software Engineering, or a related field North Point Technology is THE BEST place to work for curious-minded engineers motivated to support our country’s most crucial missions! We focus on long term projects, leveraging the latest technology in support of innovative solutions to solve our customer’s most difficult problems. At North Point Technology, EMPLOYEES come first! We value our employees by providing excellent compensation, benefits, and a flexible work-life balance. We strive for a close-knit and open atmosphere where the owners are always directly available to our team members. Come join us! Apply with North Point Technology today! For positions requiring a federal security clearance, your clearance level must be clearly identified on your resume.

Lead design and creative teams to ensure brand consistency and manage creative operations. | Bachelor's degree in Design and 5+ years in creative leadership with proficiency in Adobe Creative Cloud. | Overview The Creative Director owns the execution, quality, and delivery of EIM's visual creative work across design, copywriting, and video/photo production, leading the graphic design, video/photo production, and copywriting teams. The role translates brand vision and creative direction into consistent, high-quality outputs across campaigns, programs, and brand initiatives, and owns day-to-day creative operations. As both a people manager and an execution leader, the Creative Director ensures creative teams are supported, work is delivered on time, and visual standards are upheld. Responsibilities Execute and uphold visual standards across all design and video/photo outputs, ensuring creative work aligns with brand guidelines, campaign goals, and creative direction; review and provide feedback on design and production deliverables to maintain high standards of craft, clarity, and consistency. Lead, mentor, and develop the graphic design, video/photo production, and copywriting teams — providing clear direction, feedback, and coaching to grow skills, fostering collaboration, accountability, and a positive creative culture, and supporting onboarding and ramp-up of new team members. Own creative intake, prioritization, and production timelines; manage day-to-day workflow across design and video/photo projects, balancing capacity, deadlines, and quality across multiple initiatives; and partner with marketing teams to improve creative processes and efficiency. Partner with Product Marketing, Channel Marketing, and Marketing Communications on execution needs; support campaign launches, events, and program initiatives with creative delivery; and collaborate with writers and content partners to ensure visual alignment with messaging. Identify opportunities to improve creative workflows and tooling. Support documentation of creative standards and production best practices. Stay current on design and production trends relevant to the business. Qualifications Core Competencies: Act with Integrity - Demonstrates honesty, transparency, and follow-through in all work. Make Learner Success the Priority - Prioritizes outcomes that drive learner success and career advancement. Innovation with Purpose - Challenges the status quo and drives scalable, practical solutions. Use Data to Drive Continuous Improvement - Uses data to inform decisions and improve performance. Build Together - Works effectively across teams and partners to achieve shared goals. Own the Outcome - Takes full responsibility for outcomes and drives work to completion. Qualifications: Bachelor's degree in Design, Visual Communications, or a related field, or an equivalent combination of education and experience. 5+ years in design or creative production roles, including prior experience leading designers and creative producers, and experience managing creative workflows in fast-paced environments. Strong background in brand, digital, and campaign design. Strong communication, organization, and problem-solving skills. Ability to give clear, constructive creative feedback and uphold consistent visual standards across design, copy, and video/photo work. Proficiency with industry-standard creative and production tools (e.g., Adobe Creative Cloud) and with creative workflow / work-management systems. Ability to balance capacity, deadlines, and quality across multiple concurrent initiatives in a fast-paced environment. Collaborative leadership style that develops team members and partners effectively across marketing functions. About Confluent Health, LLC and its affiliates are equal opportunity employers committed to building a diverse and inclusive workforce. We do not discriminate based on race, color, religion, sex, sexual orientation, gender (including pregnancy, childbirth, or related medical conditions), gender identity or expression, national origin, marital status, age, disability, veteran status, or other applicable legally protected characteristics. If you need assistance or would like to request an accommodation due to a disability, please contact us at careers@goconfluent.com.

Lead parts team to manage order lifecycle, ensure fulfillment, and drive cross-functional collaboration to resolve operational issues and improve customer satisfaction. | Bachelor's degree with 5+ years in customer service, order management, or supply chain operations, residing near Raleigh, NC. | Eaton’s Critical Power Solutions (CPS) Service Division is currently seeking a Service Operations Support Manager – Domestic/International Parts to join our team. This position will be a hybrid office (3x2) role at our Raleigh, NC division location. Eaton’s Electrical Critical Power Solutions Division designs, manufactures, and services Uninterruptible Power Supply (UPS) systems, batteries, and electronic-based products to ensure power reliability in the most demanding applications. Our employees deliver mission-critical solutions to our customers’ most challenging energy management requirements. Making what matters work at Eaton takes the passion of every employee around the world. We create an environment where creativity, invention and discovery become reality, each and every day. It is where bold, bright professionals like you can reach your full potential—and where you can help us reach ours. The expected annual salary range for this role is $97000 - $143000 a year. Please note the salary information shown above is a general guideline only. Salaries are based upon candidate skills, experience, and qualifications, as well as market and business considerations. What you’ll do: Leadership & Team Management • Lead and support the day-to-day operations of the UPS Parts team. • Establish performance goals and service levels while coaching and developing team members. • Promote a culture of accountability, customer focus, and continuous improvement. • Manage workload and resources to meet customer and business requirements. Parts Order Management & Operational Execution • Oversee the complete parts order lifecycle, including order entry, backlog management, fulfillment, invoicing, warranty validation and execution, along with shipment coordination. • Ensure order accuracy, on-time delivery, forecast integrity, and compliance with customer commitments. • Monitor operational performance, analyze reports, and drive actions to support revenue and customer demand. • Maintain oversight of International Field Activity Report (IFAR) claims and ensure processing meets customer service expectations. • Manage contact center queues to ensure maximum availability of the team and to provide exceptional customer service by adding value to each call. Customer Experience & Escalation Management • Serve as the primary escalation point for customer issues related to orders, pricing, delivery, warranty, and service. • Lead resolution of complex issues and ensure timely customer communication. • Drive improvements in customer experience and escalation management processes. Cross-Functional Collaboration • Partner with Sales, Technical Support, Supply Chain, Logistics, Finance, Purchasing, Credit, Legal, affiliates, and channel partners to resolve operational and customer issues. • Coordinate order priorities, lead times, special handling requests, quotations, and service support activities. • Foster collaboration across functions to achieve customer satisfaction and business objectives. Qualifications: Required (Basic) Qualifications: • Bachelor's degree from an accredited institution minimum of five (5) years of experience in customer service, order management, supply chain, operations, or a related business function • Minimum of five (5) years of experience in customer service, order management, supply chain, operations, or a related business function • Must reside within a 50 mile radius of Raleigh, NC. Active-duty military applicants are exempt from this location requirement. • Must be legally authorized to work in the United States without company sponsorship now and in the future Preferred Qualifications: • Experience leading customer service, order management, or operations teams within a manufacturing or service environment • Experience working with SAP, Salesforce, Power BI, or similar ERP and CRM systems. • Experience managing vendor or supplier relationships and coordinating fulfillment activities. All positions may require participation in video and in-person interviews as part of the hiring process. All candidates will be evaluated based on job-related competencies, and all candidates’ privacy rights and data security will be protected in accordance with applicable laws. We are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law. Eaton believes in second chance employment. Qualified applicants with arrest or conviction history will be considered regardless of their arrest or conviction history, consistent with the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act and other local laws. You do not need to disclose your conviction history or participate in a background check until a conditional job offer is made to you. After making a conditional offer and running a background check, if Eaton is concerned about conviction that is directly related to the job, you will be given the chance to explain the circumstances surrounding the conviction, provide mitigating evidence, or challenge the accuracy of the background report. To request a disability-related reasonable accommodation to assist you in your job search, application, or interview process, please call us at 1-800-836-6345 to discuss your specific need. Only accommodation requests will be accepted by this phone number. We know that good benefit programs are important to employees and their families. Eaton provides various Health and Welfare benefits as well as Retirement benefits, and several programs that provide for paid and unpaid time away from work. Click here for more detail: Eaton Benefits Overview. Please note that specific programs and options available to an employee may depend on eligibility factors such as geographic location, date of hire, and the applicability of collective bargaining agreements. #LI-RC2

Design onboarding experiences and collaborate with teams to launch user-facing features informed by data and research. | Bachelor's degree and 4+ years in design with growth-related experience and proficiency in Figma. | Who we are About Stripe Stripe, LLC. is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career. What you’ll do Responsibilities Design industry-leading experiences that reduce the friction for new users onboarding to Stripe. Understand Stripe’s product suite, customer needs, and developments in AI/ML that could influence our growth strategy. Contribute to work across the entire Growth team, including customer acquisition, conversion, and retention experiences. Champion design in growth (and growth in the design organization). Apply design priorities and principles to growth projects, and help show how growth work makes progress toward design goals in the user experience. Work with engineering and product to design, build, and launch user-facing product experiences. Work closely with our partner teams to help support their growth and onboarding needs. Partner closely with our user research team and support ongoing research projects. Participate in design reviews and share your work regularly with design and company leadership. Who you are Minimum requirements Must have a Bachelor's degree or foreign equivalent in Design, Product Development, or a related field, plus 4 years of experience in Design. Must also have experience in each of the following: Three years of experience in: Growth related domains including onboarding journeys, email marketing, pricing pages, product upsells and cross sells, iterative conversion experiments, and product surfaces; Conducting user testing and research, utilizing both qualitative and quantitative data to distill business and user objectives; Interpreting user data and metrics, leveraging insights from A/B testing to inform product strategy and design improvements that align with both business and user goals; UI, UX, and visual design software including Figma, animation tools After Effects, and ProtoPie; and Collaborating with engineers to build and launch software applications, including incorporating design methodologies and engaging in testing and prototyping processes. 2 years of experience in crafting end to end user-focused onboarding journeys and creating compelling product demos, alongside developing solutions for growth-related domains. Salary: $175,200 - $262,800/yr This salary range represents the base salary range for the role and any sales commissions/sales bonuses targets, if applicable, would be in addition to the base salary. 40 hrs/week 50% Telecommuting permitted. Multiple Positions Available. Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends. NY51 #LI-DNI

Develop and implement lifecycle marketing tactics to drive platform adoption, retention, and expansion for MongoDB Atlas while collaborating cross-functionally. | Requires 5+ years B2D or B2B lifecycle/growth marketing experience with technical audience focus and data-driven campaign execution. | As a Senior Manager, Growth Marketing, you will be responsible for developing and implementing lifecycle marketing tactics and programs to engage our developers throughout their journey to drive platform adoption, retention, and expansion. In this role, you have expertise in product-led growth strategies and tactics, dynamic, personalized messaging involving mediums such as email, in-product, and web for B2B SaaS users. You are obsessed with customer success and advocate for our users as much as you work to accelerate their journey on MongoDB Atlas. You have a solid knowledge of the customer journey, including onboarding, adoption, retention, monetization strategies and tactics, and running experiments both in and out of the product. This includes taking initiatives from ideation all the way through execution and continuous iteration. You also have experience in database segmentation and marketing to developers or a highly technical audience to drive early-stage planning all the way through to cross-functional execution. You possess strong communication and collaboration skills. This is a highly visible role that requires a change agent with natural leadership skills and the ability to work across multiple teams with members at different levels. You are adept at thinking strategically and tactically to get things done by collaborating with cross-functional teams, including Product Management, Analytics, Data Science, Customer Success, Product Marketing, and Developer Relations. We are looking for an individual who is a problem solver, detail-oriented, collaborative, creative, data-driven, strategic, organized, and a trusted partner. This role can be based anywhere on the East Coast of the United States. In particular, you will be Partnering closely with the Product teams to create digital experiences for our customers to engage, retain, and grow existing users Defining and executing marketing plans with the rest of the Growth Marketing team to keep project timelines updated and clear across all stakeholders while transforming ideas into concrete campaigns that achieve measurable outcomes Continuously optimizing programs and channels through experiments and A/B tests Collaborating closely with the product team to optimize user journey continuously, including implementing lifecycle tactics at critical stages like onboarding, activation, and re-engagement Brainstorming relevant content pieces for net-new creation or ways to repackage existing content relevant for our users Performing strategic product, market, and customer analyses to identify new growth drivers or opportunities for improvement Uncovering and leveraging new emerging channels and opportunities to accelerate growth and workload expansion Monitoring, analyzing, and reporting on KPIs to ensure marketing initiatives reach revenue objectives Working collaboratively with our product marketing and product team to align messaging and understand relevant product launches and moments to roll into each customer program or campaign We’re looking for someone with 5+ years of B2D or B2B experience in lifecycle and/or growth marketing. Product-led growth experience desired (bonus points for experience/understanding with agent-led growth!) Drive to provide the best possible experience to our customers and users Deep understanding of marketing to developers or a highly technical audience required Expertise in owning end-to-end execution and creating, implementing, and optimizing lifecycle campaigns across the customer journey Understanding of and appreciation for the big picture (market, customers, company) but also the details to successfully scale programs Passion to objectively measure your efforts and only make decisions based on data A collaborative mindset - you love working with others and incorporating relevant feedback An owner mentality - you take complete ownership of your tasks and champion efforts to get them to completion Proven ability to turn initial ideas into successful, measurable programs that drive tangible results Flexibility and adaptability - you enjoy working in ambiguity. You are calm and effective under pressure and able to pivot quickly. You excel at task prioritization and proper evaluation of situational urgency Focus and drive - you know what matters and apply yourself with gusto, continuously exploring how much faster you can learn and execute Experience or have a working knowledge of product-led growth strategies and KPIs Strong writing skills and the ability to storyboard campaign themes and messages to develop compelling campaigns to bring to market About MongoDB MongoDB is built for change, empowering our customers and our people to innovate at the speed of the market. We have redefined the data platform for the AI era, enabling builders to create, transform, and disrupt industries with software. MongoDB’s unified data platform, the most widely available, globally distributed data platform on the market, helps organizations modernize legacy workloads, embrace innovation, and unleash AI. Our cloud-native platform, MongoDB Atlas, is the only globally distributed, multi-cloud data platform and is available across AWS, Google Cloud, and Microsoft Azure. With offices worldwide and over 67,000 customers, including 75% of the Fortune 100 and AI-native startups, relying on MongoDB for their most important applications, we’re powering the next era of software. Our compass at MongoDB is our Leadership Commitment, guiding how and why we make decisions, show up for each other, and win. It’s what makes us MongoDB. To drive the personal growth and business impact of our employees, we’re committed to developing a supportive and enriching culture for everyone. From employee affinity groups, to fertility assistance and a generous parental leave policy, we value our employees’ wellbeing and want to support them along every step of their professional and personal journeys. Learn more about what it’s like to work at MongoDB, and help us make an impact on the world! MongoDB is committed to providing any necessary accommodations for individuals with disabilities within our application and interview process. To request an accommodation due to a disability, please inform your recruiter. MongoDB, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type and makes all hiring decisions without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Req ID: 2273452555 MongoDB’s base salary range for this role is posted below. Compensation at the time of offer is unique to each candidate and based on a variety of factors such as skill set, experience, qualifications, and work location. Salary is one part of MongoDB’s total compensation and benefits package. Other benefits for eligible employees may include: equity, participation in the employee stock purchase program, flexible paid time off, 20 weeks fully-paid gender-neutral parental leave, fertility and adoption assistance, 401(k) plan, mental health counseling, access to transgender-inclusive health insurance coverage, and health benefits offerings. Please note, the base salary range listed below and the benefits in this paragraph are only applicable to U.S.-based candidates. MongoDB’s base salary range for this role in the U.S. is: $92,000—$182,000 USD

Lead strategic planning and business development to scale direct-to-consumer ecosystem through partnerships. | Over 10 years in business development or strategic partnerships with strong analytical and negotiation skills, preferably in consumer tech or edtech. | About Coursera + Udemy Coursera and Udemy are now one company, bringing together two mission-driven brands to create the world’s most powerful platform for turning learning into progress. Together, we help more than 300 million learners and 12,000+ enterprise customers build the skills they need for a world being reshaped by AI. Read more about the combined company by visiting our blog. Why join us now? AI is transforming how people learn, work, and grow, and the need for new skills has never been greater. Coursera brings trusted content and credentials from leading university and industry partners, while Udemy brings a dynamic skills marketplace and global network of real-world experts. By combining these strengths, we can connect more people and organizations to the skills they need, when they need them. Shape what comes next By joining our team, you’ll have the opportunity to reshape how the world learns and applies skills—and help millions of people participate in the new economy. Bring your ideas, expertise, and perspective to meaningful work that can make a difference at global scale. Coursera + Udemy lets you choose the best way to work, whether it’s from home, an office, or a collaboration space. We’re a globally distributed team that comes together intentionally for collaboration, complex problem-solving, and key milestones — creating opportunities for teams to come together. If you’re ready to make a global impact, help scale unique products across Coursera + Udemy, and grow your career, apply below. Job Overview About this Role We’re looking for a sharp, strategic, and results-driven Senior Manager of Consumer Strategy and Business Development to help grow Coursera-Udemy’s direct-to-consumer (D2C) ecosystem through impactful partnerships. This role is ideal for someone skilled at balancing day-to-day execution with strategic planning and navigating collaboration at the intersection of product, platform, and distribution. As the Senior Manager of Consumer Strategy and Business Development at Coursera-Udemy, you will contribute directly to scaling our global D2C business by identifying, negotiating, and executing partnerships that boost distribution of Coursera-Udemy’s world class AI-powered upskilling platform, drive revenue growth, and deepen user engagement and retention. You will lead strategic and operations in support of growing D2C revenue through partnerships. You will work cross-functionally with internal teams and external partners to deliver high-impact initiatives that align with Coursera-Udemy’s mission to transform lives through learning. About your skills: Strategy and Operations Leadership: Deep experience leading strategic planning processes, assessing partnership opportunities, developing and sharing deep market insights, and preparing partner engagement materials. Strategic Thinker in Consumer Growth: You lead high impact initiatives that leverage strategic partnerships to scale distribution and revenue. D2C Partnership Builder: Skilled at identifying and managing partnerships to deliver scalable growth that expand customer access, in key verticals such as career services platforms, online communities, strategic distribution ecosystems (handset OEMs, laptop OEMs, telcos), universities and governments, and others you identify and champion. Detail-Oriented and Data-Driven: Strong ability to track and optimize customer acquisition metrics (e.g., LTV, CAC) and improve performance through partner channels. Partner Champion and Manager: Possess excellent partner management skills and constantly champion partners’ needs internally at Coursera-Udemy. Lead detailed yet strategic business reviews on a regular basis with partners to drive growth. Collaborative Team Player: Successfully coordinate across multiple teams and foster innovation while staying focused on operational excellence. What You’ll Be Doing: Strategy and Operations: Lead strategic planning processes, assess partnership opportunities, and prepare partner engagement materials. Conduct market analysis to identify opportunities, such as AI-driven personalization and mobile-first consumer behaviors, that align with Coursera-Udemy’s growth strategies. Support the global D2C partnership strategy: Collaborate with senior leadership to identify, evaluate, and negotiate partnerships that drive consumer growth and global distribution. Execute the deal lifecycle: Work with cross-functional teams to execute the entire lifecycle of strategic partnerships, from ideation, strategy development, partner outreach, deal negotiations, and partner onboarding. Ensure seamless integration and post-launch performance monitoring. Collaborate cross-functionally: Serve as the key partnership lead across teams (Product, Design, Engineering, Marketing, Legal, Finance, and Data) to deliver partnership success. Monitor and report metrics: Contribute to operational excellence by keeping leadership up-to-date with partnership outcomes and growth metrics. What You’ll Have: 10+ years of experience in business development, strategic partnerships, or platform growth—preferably within consumer tech, streaming, mobile, edtech, or online learning industries. 4+ years of experience at a leading strategy consulting firm, investment bank, venture capital firm, or private equity firm. A proven ability to support high-impact deals with global consumer brands, platforms, or distributors. Strong analytical, financial modeling, and negotiation skills. Comfort with ambiguity and a proactive approach to problem-solving. Understanding of consumer behavior and platform monetization dynamics. Solid interpersonal and communication skills with experience in cross-functional collaboration. Prior relationships with strategic partners in relevant verticals are a plus. MBA a plus. Passion for education, innovation, and supporting Coursera-Udemy’s mission is a must! At Udemy, we strive to be transparent around compensation. Actual compensation for this role is based on several factors, including but not limited to job-related skills, qualifications, and experience. In addition to a base salary, this role is also eligible for equity. Hiring Compensation Range: $150,00.00 - $211,500.00 Colorado Compensation Range: $159,800- $199,750 Posting Date: August 26, 2026 Application Window: We anticipate the application window will be open until September 14, 2026. Based on business needs, this opportunity may remain posted beyond or closed before the anticipated application window. #LI-KM3 #LI-U For more information about how Coursera collects and uses your personal information, please see our Coursera + Udemy Global Applicant Privacy Notice. To protect against recruitment fraud, Coursera + Udemy recruiters only communicate via official coursera.org/udemy.com email addresses and never through personal accounts. We do not accept resumes via email or social media; please submit all applications directly through our careers page. If you encounter suspicious recruitment activity, please report it via our Fraudulent Activity Submission Form. Coursera is an Equal Opportunity Employer committed to building a welcoming and inclusive workplace. We consider all qualified applicants without regard to legally protected characteristics and provide reasonable accommodations upon request at recruiting@coursera.org.

Lead development and coordination of strategic proposal materials and drive marketing activities to enhance brand visibility and secure new business. | Bachelor's degree in business, marketing, or communications with 5+ years in professional services and proficiency in Adobe InDesign and project management. | If you think your skills, experience and aspirations make you a good match for this position, we encourage you to apply. This position may be filled anywhere in the US. Preference given to candidates that can work in states that are located in the US central or eastern time zones. As part of the application process, candidates are required to submit 2-3 work samples demonstrating proficiency with Adobe InDesign and other layout software such as PowerPoint. In addition (optional), please provide 1-2 writing samples (i.e. project descriptions, employee bios, proposal cover letters, etc.). Please redact proprietary/confidential information as needed. Note: We understand that the process of developing these items is very collaborative, we are looking to see samples that you held the primary role in creating. Candidates that progress to the interview stage will be expected to present details on work samples. ABOUT THE ROLE As a Senior Marketing Specialist, you’ll be part of our Marketing team, which sits within the Brand, Marketing and Business Development (BMBD) team. You will work with a hub of marketing peers led by a Regional Marketing Team Leader. You’ll work in partnership with our Markets, Offices and Services, who rely on marketing support to advance their message and win pursuits. You’ll collaborate across the BMBD community—with fellow Marketing team members, Graphics, Communications, Knowledge Management, Client Engagement, Market Strategy and Business Development—to deliver marketing excellence across proposals, presentations, collateral, local brand-building efforts and more. HERE'S WHAT YOU'LL DO PROPOSAL MARKETING Lead the development of proposal materials including coordination and production of deliverables across all stages of the process. Drive large, strategic, and complex pursuit process from proposal coordination through interview. May lead visual theme and strategic messaging. Able to develop creative ideas for proposals and interview content. Collaborate with Marketing teammates, other BMBD team members and Client Leaders to develop pursuit strategies—starting with client engagement, leading to proposal then interview—to secure the win. Create and update resumes, portfolio pages, presentations and related marketing materials using our design templates as inspiration and working within our brand standards. Participate in the development of collateral that supports our markets, offices, and services. Provide marketing research for overall market/office strategy, as well as for individual clients and pursuits. BRAND MARKETING Lead local/regional marketing activities, such as sponsorships, award submissions, events and photography, that align with our PR/Communications objectives and increase our brand visibility. FIRM KNOWLEDGE & SUBJECT MATTER EXPERTISE Develop strong, in-depth knowledge of the firm’s portfolio, personnel and offerings. Develop subject matter expertise (across markets, typologies, services, technology or other) that adds value to our marketing initiatives and pursuit activities. MANAGEMENT & OPERATIONS Work with Regional Marketing Team Leader to support training and ongoing development of Marketing Specialists. Provide peer review and oversight for accuracy and quality of content. Self-review all work for accuracy and quality of content. Maintain and update VantagePoint for clients and pursuits. Properly and accurately maintain a proposal filing system. Internalizes marketing best practices. OTHER May participate in external marketing activities. May perform other duties as required. HERE'S WHAT YOU'LL NEED Minimum Bachelor's degree in business, marketing, communications or a related field required. Minimum of 5+ years of related work experience in a marketing or communications role for a professional services firm required. 7+ years’ experience is preferred. Related experience working in a marketing or communications role for a professional services firm required. Related experience working in the Architecture, Engineering, and/or Construction industry preferred. Must be proactive, self-driven, organized, detail-oriented and have an enthusiasm for innovation. Strong time and project management skills are essential, along with the ability to work in a deadline-driven environment. Must have the ability to drive large, complex pursuits end-to-end. Solid skills in strategic thinking, writing and design—with the potential and/or interest to further develop/excel in at least one of these areas. Strong proficiency with InDesign, Word, Excel and PowerPoint. Familiarity with Deltek VantagePoint and Miro is a plus. The salary range for this position to be filled nationally is $69,200 to $86,500 annually. This salary range is the range we believe is the anticipated range of possible base compensation at the timing of the posting. We may ultimately pay more or less than the anticipated salary range for the position. Employees may be eligible for discretionary bonuses. We offer a full benefit package including medical, dental and vision coverage and flexible spending account options and voluntary insurances. We have paid time off, flex-time schedules, remote work options and a 401k plan and employee perk programs. For a general overview of our benefits, please visit our careers page at https://www.cannondesign.com/careers/benefits. Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. ABOUT OUR FIRM CannonDesign is a design practice where strategy, experience, architecture, engineering, and social impact converge. We don’t just dream up solutions — we create and bring them to life in ways to solve some of the biggest challenges facing our clients and the society. At the heart of everything we do is Living-Centered Design, a bold commitment to using our talents to not just improve the world but to truly reshape it for the better. It’s more than a philosophy — it’s who we are, and it drives us to make a meaningful, lasting difference every day. ABOUT WORKING HERE We are relentless in our pursuit of client adoration (not simply satisfaction). Consistent delivery of the best service is what we are about. We are committed to ensuring our practice provides equal opportunities for all employees, as we strive to connect with communities around us and focus on the future of design. We support equity, diversity, and inclusion efforts that benefit all employees through the leadership of our DEI Council, our Employee Resource Groups which are open to everyone, and other community initiatives. We’re about communication and transparency here. If you want to talk to someone about an idea you have, or a challenge that needs addressing, we’re ready for you. Please note that candidates can only apply to our positions on our company Careers site. It's not uncommon for scammers to create positions that look legitimate on other sites; never enter your information or apply for CannonDesign positions on any platform. Should an issue arise that you feel we should be aware of, please contact us. Please provide your resume and portfolio when applying. As a condition of employment, all employees are expected to complete mandatory training, including compliance training, within required timeframes and adhere to our internal policies and our Code of Conduct. CannonDesign is an Equal Opportunity Employer. CannonDesign is committed to maintaining a work environment that is free from any and all forms of unlawful discrimination and harassment. It is therefore the firm’s policy to prohibit discrimination and harassment against any applicant, CannonDesign employee, vendor, contractor, or client on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, pregnancy, veteran status, genetic information, citizenship status, or any other basis prohibited by applicable law. It is also CannonDesign’s policy to prohibit any and all forms of retaliation against any individual who has complained of harassing or discriminatory conduct, or participated in a firm or agency investigation into such complaints.

Lead creative delivery and manage projects ensuring brand consistency while mentoring junior staff and managing budgets. | Expert Adobe skills, portfolio across editorial and digital design, corporate brand and regulated industry experience, and advanced AI-assisted design workflow skills. | Established in 2004, OLIVER is the world’s first and only specialist in designing, building, and running bespoke in-house agencies and marketing ecosystems for brands. We partner with over 300 clients in 40+ countries and counting. Our unique model drives creativity and efficiency, allowing us to deliver tailored solutions that resonate deeply with audiences. As a part of The Brandtech Group, we're at the forefront of leveraging cutting-edge AI technology to revolutionise how we create and deliver work. Our AI solutions enhance efficiency, spark creativity, and drive insightful decision-making, empowering our teams to produce innovative and impactful results. Role: Senior Designer Location: New York, United States About the role: As Senior Designer, you'll lead creative delivery for the Americas region — from concept through to final production — on a fast-moving account that produces more than 250 deliverables a month. Working closely with the Account Director and Project Manager, and directly with client stakeholders, you'll bring rigorous craft, brand consistency, and clear creative thinking to every brief. You'll guide and mentor junior designers and direct production designers, maintaining quality at pace and at scale. What you will be doing: Lead concept and ideation across campaign and project briefs spanning corporate branding, social and digital assets, print collateral, editorial, presentations, and video storyboards Design and produce a wide range of marketing materials — paid media, social assets, events, white papers, emails, digital banners, and more — from concept through to final file Develop long-form editorial content including brochures, white papers (12+ pages), and reports (40+ pages), maintaining high typographic and layout standards throughout Work within brand guidelines to ensure consistency and quality across all outputs, adapting creative effectively for a highly regulated industry environment Partner closely with the Account Director and Project Manager to manage creative delivery from brief to final execution, meeting deadlines in a high-volume environment Collaborate directly with client stakeholders — presenting work clearly, incorporating feedback constructively, and building trusted working relationships Brief and review work from production and external agencies, maintaining quality to OLIVER and client standards Oversee the preparation and specification of all finished files for correct output across print, digital, and web Manage and delegate responsibilities within the design team, providing clear direction to Junior Designers and Production Designers Mentor Junior Designers, supporting their creative development through regular, constructive feedback and hands-on guidance Proactively monitor quality, accuracy, and consistency across all team output — keeping standards high at volume and pace Manage project-level production budgets, including cost estimation, purchase orders, invoicing, and reconciliation; source and negotiate with freelancers and production partners as needed What you need to be great in this role: A strong portfolio demonstrating breadth across editorial, corporate branding, digital, and print Expert-level proficiency in InDesign, Illustrator, and Photoshop; strong working knowledge of PowerPoint A thorough understanding of typography, photography, colour, and print production Proven ability to design across both print and digital channels, including paid media, social, email, and banners Experience working within a corporate brand environment, with a clear understanding of brand governance and consistency at scale Familiarity with the creative constraints of a regulated industry; financial services experience is an advantage Experience briefing and reviewing output from production or external agencies A confident communicator and presenter, comfortable working directly with clients and senior stakeholders Skilled at guiding, delegating to, and mentoring junior creative talent Able to manage multiple projects simultaneously in a fast-paced environment, with strong attention to detail and a reliable approach to delivery Experience managing project-level production budgets, including cost estimation, supplier negotiation, and reconciliation Advanced use of Gen AI tools relevant to design to enhance creative output and efficiency Experience building AI-assisted workflows for yourself and your team Comfortable training others on effective AI tool use and helping establish quality standards for AI-assisted work An agentic approach to complex, multi-step creative challenges — able to break down briefs systematically and identify the most effective path to great work A strong understanding of AI capabilities and limitations, with rigorous human judgment applied to all outputs Req ID: 18584 #LI-SP1 #LI-DIRECTOR #LI-HYBRID At the time of this posting, the base salary for this position may range according to what's stated below. Individual compensation varies based on job related factors, including location, business needs, level of responsibility, experience, and qualifications. The range listed is just one component of OLIVER’s total compensation package. Salary Range $114,750—$128,250 USD Our values shape everything we do: Be Ambitious to succeed Be Imaginative to push the boundaries of what’s possible Be Inspirational to do groundbreaking work Be always learning and listening to understand Be Results-focused to exceed expectations Be actively pro-inclusive and anti-racist across our community, clients and creations OLIVER, a part of the Brandtech Group, is an equal opportunity employer committed to creating an inclusive working environment where all employees are encouraged to reach their full potential, and individual differences are valued and respected. All applicants shall be considered for employment without regard to race, ethnicity, religion, gender, sexual orientation, gender identity, age, neurodivergence, disability status, or any other characteristic protected by local laws. OLIVER has set ambitious environmental goals around sustainability, with science-based emissions reduction targets. Collectively, we work towards our mission, embedding sustainability into every department and through every stage of the project lifecycle.

Manage new patient consultations, treatment planning, scheduling, and financial coordination across multiple locations. | High school diploma, 1-2 years dental experience, NC X-Ray Certification, strong organizational skills, and ability to travel. | We are currently seeking a Traveling New Patient Coordinator to support our Orthodontic department. This pivotal role will involve traveling between our Dunn (3 times a week) and Durham Miami (2 times a week) locations, following the Orthodontist to assist with new patient consultations.  ---------------------------------------- POSITION OVERVIEW: As a Traveling New Patient Coordinator, you’ll be the friendly, knowledgeable first point of contact for new Orthodontic patients. You’ll play a vital role in welcoming patients, explaining treatment options, coordinating care, and ensuring a smooth and professional experience across both office locations. ---------------------------------------- KEY RESPONSIBILITIES: * Conduct new patient consultations including: * Office tours * Treatment and financial overview * Taking initial records (photos, X-rays, etc.) * Scheduling bonding and recall appointments * Sending patient and doctor correspondence * Prepare and present bonding contracts: * Set up contracts prior to bonding appointments * Review financial agreements and collect payments * Post payments, submit insurance claims, and set up auto-drafts * Maintain and manage patient reports and appointment confirmations * Schedule ongoing maintenance and follow-up appointments * Monitor and respond to office emails * Support other administrative and clinical tasks as needed ---------------------------------------- WHAT WE'RE LOOKING FOR: * A positive, energetic team player with exceptional customer service skills * Strong organizational, planning, and communication abilities * Ability to thrive in a fast-paced, multi-location environment * Professional appearance and demeanor * Proficiency with dental software and general computer applications ---------------------------------------- QUALIFICATIONS: * High School Diploma or GED (required) * 1–2 years of dental experience (required) * Orthodontic experience (preferred) * NC X-Ray Certification (required) * Ability to lift up to 15–20 lbs * Reliable transportation and willingness to travel between Dunn and Durham ---------------------------------------- WHY LANE & ASSOCIATES? * Competitive Pay! * Comprehensive Benefits Package including Medical, Dental, Vision, Life, FSA, and more! * 401(k) with Employer contribution – available after just 90 days! * Quarterly Performance Bonuses! * Off at 2PM on Fridays! * Uniform Allowance! * Paid Time Off + Paid Holidays! * Fun Company Events & Marketing Campaigns Throughout the Year! * Volunteer Opportunities with our Smile Squad – Earn Rewards & Prizes! * Birthday & Work Anniversary Surprises from Ownership! * Employee Assistance Program! * and so much more!