Dr Lane & Associates

Compensation

Full Description

We are currently seeking a Traveling New Patient Coordinator to support our Orthodontic department. This pivotal role will involve traveling between our Dunn (3 times a week) and Durham Miami (2 times a week) locations, following the Orthodontist to assist with new patient consultations.  ---------------------------------------- POSITION OVERVIEW: As a Traveling New Patient Coordinator, you’ll be the friendly, knowledgeable first point of contact for new Orthodontic patients. You’ll play a vital role in welcoming patients, explaining treatment options, coordinating care, and ensuring a smooth and professional experience across both office locations. ---------------------------------------- KEY RESPONSIBILITIES: * Conduct new patient consultations including: * Office tours * Treatment and financial overview * Taking initial records (photos, X-rays, etc.) * Scheduling bonding and recall appointments * Sending patient and doctor correspondence * Prepare and present bonding contracts: * Set up contracts prior to bonding appointments * Review financial agreements and collect payments * Post payments, submit insurance claims, and set up auto-drafts * Maintain and manage patient reports and appointment confirmations * Schedule ongoing maintenance and follow-up appointments * Monitor and respond to office emails * Support other administrative and clinical tasks as needed ---------------------------------------- WHAT WE'RE LOOKING FOR: * A positive, energetic team player with exceptional customer service skills * Strong organizational, planning, and communication abilities * Ability to thrive in a fast-paced, multi-location environment * Professional appearance and demeanor * Proficiency with dental software and general computer applications ---------------------------------------- QUALIFICATIONS: * High School Diploma or GED (required) * 1–2 years of dental experience (required) * Orthodontic experience (preferred) * NC X-Ray Certification (required) * Ability to lift up to 15–20 lbs * Reliable transportation and willingness to travel between Dunn and Durham ---------------------------------------- WHY LANE & ASSOCIATES? * Competitive Pay! * Comprehensive Benefits Package including Medical, Dental, Vision, Life, FSA, and more! * 401(k) with Employer contribution – available after just 90 days! * Quarterly Performance Bonuses! * Off at 2PM on Fridays! * Uniform Allowance! * Paid Time Off + Paid Holidays! * Fun Company Events & Marketing Campaigns Throughout the Year! * Volunteer Opportunities with our Smile Squad – Earn Rewards & Prizes! * Birthday & Work Anniversary Surprises from Ownership! * Employee Assistance Program! * and so much more!