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Square

Square Hardware - Embedded Software Engineer- Remote, US

SquareAnywherefull-time
View Job
Compensation$185K - 327K a year

Develop and maintain embedded firmware for Square's hardware products, including NFC and contactless payment subsystems, collaborating cross-functionally to ensure product quality and reliability. | 5+ years embedded firmware experience with C, wireless connectivity protocols, real-time OS knowledge, debugging skills, and a relevant degree or equivalent experience. | Since we opened our doors in 2009, the world of commerce has evolved immensely, and so has Square. After enabling anyone to take payments and never miss a sale, we saw sellers stymied by disparate, outmoded products and tools that wouldn't work together. So we expanded into software and started building integrated, omnichannel solutions – to help sellers sell online, manage inventory, offer buy now, pay later functionality, book appointments, engage loyal buyers, and hire and pay staff. Across it all, we've embedded financial services tools at the point of sale, so merchants can access a business loan and manage their cash flow in one place. Afterpay furthers our goal to provide omnichannel tools that unlock meaningful value and growth, enabling sellers to capture the next generation shopper, increase order sizes, and compete at a larger scale. Today, we are a partner to sellers of all sizes – large, enterprise-scale businesses with complex operations, sellers just starting, as well as merchants who began selling with Square and have grown larger over time. As our sellers grow, so do our solutions. There is a massive opportunity in front of us. We're building a significant, meaningful, and lasting business, and we are helping sellers worldwide do the same. Our hardware team builds the tangible connection to all that is Square. As we introduce more and more of our products to the world, our hardware footprint expands. In this role, you will be responsible for developing the embedded software in Square's hardware products. This role will report to the firmware engineering manager for our Connected Hardware products. You Will • Build a common firmware platform for all of Square's hardware products • Write code within the constraints of tiny embedded systems • Own firmware driving NFC and contactless payment subsystems • Move up the stack to write and collaborate on system-side code; including protocol design • Develop tests to validate product features, drivers, and system functionality • Build reliable tools to support firmware development and product debugging • Collaborate with manufacturing, electrical engineering, and release teams Qualifications You have: • 5+ years of relevant industry experience • Experience developing and debugging wireless connectivity solutions in embedded systems, using technology such as NFC, RFID, Bluetooth Classic, BLE, or Wi-Fi • A software development discipline, including modularization, documentation, and test methods • Firmware / Embedded software development experience • Experience leading large multi-person projects, from design, implementation, deployment and monitoring phases • Expertise in C software development, tools, and debugging • Understanding of common communications protocols (e.g. SPI, UART, I2C, USB), debugging practices (e.g. JTAG and associated GDB integrations), and electrical design principles • BS in CS, CE, EE, or equivalent practical experience • Experience with real-time operating systems • Experience shipping consumer electronics products • Experience debugging issues cross functionally, using a combination of software and lab equipment such as oscilloscopes and protocol analyzers Even better if you have experience in any of the following: • Experience developing wireless communication solutions using NFC or RFID • Experience developing contactless payment solutions • Experience using Python (or similar scripting languages) in automated testing, build systems, or device firmware communication We're working to build a more inclusive economy where our customers have equal access to opportunity, and we strive to live by these same values in building our workplace. Block is an equal opportunity employer evaluating all employees and job applicants without regard to identity or any legally protected class. We will consider qualified applicants with arrest or conviction records for employment in accordance with state and local laws and "fair chance" ordinances. We believe in being fair, and are committed to an inclusive interview experience, including providing reasonable accommodations to disabled applicants throughout the recruitment process. We encourage applicants to share any needed accommodations with their recruiter, who will treat these requests as confidentially as possible. Want to learn more about what we're doing to build a workplace that is fair and square? Check out our I+D page. Block takes a market-based approach to pay, and pay may vary depending on your location. U.S. locations are categorized into one of four zones based on a cost of labor index for that geographic area. The successful candidate’s starting pay will be determined based on job-related skills, experience, qualifications, work location, and market conditions. These ranges may be modified in the future. To find a location’s zone designation, please refer to this resource. If a location of interest is not listed, please speak with a recruiter for additional information. Zone A $217,800—$326,800 USD Zone B $207,000—$310,400 USD Zone C $196,100—$294,100 USD Zone D $185,200—$277,800 USD Every benefit we offer is designed with one goal: empowering you to do the best work of your career while building the life you want. Remote work, medical insurance, flexible time off, retirement savings plans, and modern family planning are just some of our offering. Check out our other benefits at Block. Block, Inc. (NYSE: XYZ) builds technology to increase access to the global economy. Each of our brands unlocks different aspects of the economy for more people. Square makes commerce and financial services accessible to sellers. Cash App is the easy way to spend, send, and store money. Afterpay is transforming the way customers manage their spending over time. TIDAL is a music platform that empowers artists to thrive as entrepreneurs. Bitkey is a simple self-custody wallet built for bitcoin. Proto is a suite of bitcoin mining products and services. Together, we’re helping build a financial system that is open to everyone. Privacy Policy

Embedded software development
Firmware development
C programming
Wireless connectivity (NFC, RFID, Bluetooth, BLE, Wi-Fi)
Real-time operating systems
Debugging with JTAG and protocol analyzers
Communication protocols (SPI, UART, I2C, USB)
Python scripting for testing
Verified Source
Posted 4 days ago
IV

Account Manager

Indorama Ventures: IndovinyaAnywherefull-time
View Job
Compensation$70K - 90K a year

Drive sales growth in consumer specialty and industrial chemical markets by managing accounts, negotiating contracts, delivering presentations, analyzing market trends, and collaborating with internal teams to meet client needs. | 3-5 years of B2B sales or account management experience preferably in consumer care or distribution, bachelor’s degree in chemistry, chemical engineering, business or related field, strong communication, negotiation, and CRM skills, and willingness to travel. | Have you ever thought about being part of a company that reimagines chemistry every day to build a better world? That’s the purpose of Indorama Ventures, and we want you with us on this journey! We are looking for innovative, collaborative professionals who are ready to embrace the challenge of working in a company that is constantly expanding internationally. We value flexibility, partnership, and believe that the impact of our actions goes far beyond the chemical industry. Here, diversity matters. Our work environment is inclusive, diverse, and guided by respect, ethics, and equal opportunities for all. What we’re looking for: Key Responsibilities: Sales and Revenue Growth: Drive revenue growth by delivering growth opportunities in strategic consumer specialty segments that include Personal Care, Health & Nutrition (Excipients & Food additives) and Home Care markets. The role may also include some responsibilities in industrial markets to support organizational growth needs. Work to achieve and exceed sales targets, regularly reporting on progress and key performance metrics. Negotiate pricing, terms, and contracts in collaboration with the sales and leadership teams. Prepare and deliver product presentations, sales reports, forecasts, and market analyses to management. Market Intelligence & Industry Trends: Stay informed on industry trends, market conditions, and competitor activities to identify and capitalize on new business opportunities. Regularly communicate insights and feedback from clients to help shape product development and marketing strategies. Represent the company at industry events, trade shows, and customer meetings. Market, Account Strategy & Planning: Develop strategic market and account plans to outline key initiatives, sales goals, and action items for each key client. Conduct regular business reviews with strategic partners and senior management. Client Relationship Management: Develop & facilitate distributor goals, pipeline, KPI’s and programs to achieve mutual benefit & deliver growth targets. Support distributor activity with joint calls & collaborate with Indovinya, distributor R&D to ensure training needs are met, technical support is available to selected distribution partners. Develop and maintain strong relationships with key channel partners. Act as the primary point of contact for assigned accounts, addressing customer inquiries, resolving issues, and coordinating with internal teams to meet client needs. Understand the specific chemical products and solutions each client requires and provide tailored recommendations to meet their business objectives. Collaboration and Teamwork: Collaborate with the sales, technical, and product teams to ensure successful project implementation. Ensure objectives and strategies are understood and met. Coordinate with logistics and supply chain departments to ensure timely delivery and availability of products. Problem Solving & Conflict Resolution: Address any issues or challenges that may arise during the course of business and work with internal teams to resolve them in a timely and professional manner. Proactively identify potential problems and propose solutions to minimize impact on client relationships. Qualifications: Experience: Minimum of 3–5 years of experience in account management, sales, or business development, preferably within the consumer care & distribution space. Proven track record of managing B2B accounts and delivering sales growth. Preferred knowledge of formulation science in cosmetics or personal care. Education: Bachelor’s degree in chemistry, chemical engineering, business, or a related field. Relevant work experience may be considered in lieu of a degree. Skills & Abilities: Strong communication and interpersonal skills, with the ability to build rapport and trust with clients. Excellent problem-solving, negotiation, and organizational skills. Ability to work independently and collaboratively within a team environment. Proficient in CRM software, Microsoft Office Suite, and other relevant tools. Knowledge of the chemical industry, including products, regulations, and market dynamics, is highly desirable. Other: Willingness to travel as required to meet with clients and attend industry events. Strong analytical skills with the ability to interpret customer data and trends. #LI-Remote What do we offer? A competitive compensation package, including: • Health insurance • WellHub / TotalPass • Life insurance • And other exclusive benefits The division you’ll be joining is a global leader in the chemical industry. We offer a broad portfolio of solutions and high delivery standards to markets such as Crop Solutions, Home and Personal Care, Coatings, Energy & Resources, and Performance Products. Here, you can make a difference. Join us! We're Indovinya, a top producer of chemical intermediates and surfactants. Our extensive portfolio is designed to meet our customers' most diverse needs. As producers of solutions used for crops, oil and gas, coatings, home and personal care, and other applications, we are present in the daily lives of millions worldwide. Through our increasingly sustainable chemistry, designed to meet the needs of each of our customers carefully, we want to transform our operations and products into something increasingly relevant for the planet. We are part of Indorama Ventures Public Company Limited, one of the world's leading petrochemical producers, and are present globally with manufacturing in Europe, Africa, Americas, and Asia-Pacific. With 18 plants, seven R&D centers, and an experienced management team, we have a strong track record of environmental stewardship. Our expertise lies in innovative, eco-friendly chemistry. Today, Indovinya emerges as a more robust and strategic company dedicated to driving new business opportunities while prioritizing the well-being of countless individuals as employees, customers, suppliers and mainly the communities close to our operations worldwide.

Sales Growth
Account Management
B2B Sales
Negotiation
CRM Software
Market Analysis
Client Relationship Management
Project Management
Cross-Functional Collaboration
Direct Apply
Posted 4 days ago
MS

IT Business Systems Analyst

Motorola SolutionsChicago, Illinoisfull-time
View Job
Compensation$127K - 147K a year

Develop and implement data solutions including ETL processes, reporting, testing, and collaboration with business and IT teams to meet business objectives. | Master's degree with 3+ years experience or Bachelor's degree with 5+ years experience in data-related roles, strong technical skills in ETL, data mapping, reporting, and solution delivery. | Company Overview At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Department Overview Motorola Solutions, Inc. Job Description With Service business partners, understand technical system requests, develop creative solution designs, and drive the development, testing, and implementation of new solutions. Collaborate with cross-functional teams to understand their reporting needs and requirements to develop creative solution designs and reports that align with their business objectives. Determine the objectives of an assignment, and exercise judgment in selecting methods, techniques, and evaluation criteria to achieve measurable business outcomes. Work with business users to develop acceptance test scenarios, identify test data, and execute the scenarios. Translate complex business issues into requirements and technical solution designs. Drive the development, testing and implementation. Estimate effort, engage IT partners, and manage solution delivery. Collaborate effectively with both business and IT partners to meet commitments. Work through issues and challenges to complete tasks on time and on budget. Use Data mapping from source to target database schemas, utilize the Extraction, Transformation and Load (ETL) process to write data extract scripts, test scripts to validate, analyze the data and identify data problems, and provide data insights to drive business decision-making. Build automated workflows to cleanse, integrate, and extract meaningful insights from massive datasets and multiple sources. Develop, monitor, and maintain reports, including regular updates, bug fixes, and enhancements, to ensure the accuracy and relevancy of the information presented. Create and maintain comprehensive documentation of data processes, data flows, data models, and data lineage for effective data management and governance. Telecommuting permitted anywhere within the U.S. Target Base Salary Range: $126,755 - $147,000 USD Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate. Basic Requirements Masters degree + 3 years experience or Bachelors degree + 5 years experience. Travel Requirements None Relocation Provided None Position Type Experienced Referral Payment Plan No Our U.S. Benefits include: Incentive Bonus Plans Medical, Dental, Vision benefits 401K 10 Paid Holidays Generous Paid Time Off Packages Employee Stock Purchase Plan Paid Parental & Family Leave and more! EEO Statement Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic. We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team. We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you. MOTOROLA SOLUTIONS OVERVIEW At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Learn more at www.motorolasolutions.com. If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.

Data mapping
ETL processes
Data extract scripting
Report development and maintenance
Automated workflows
Data governance and documentation
Solution design
Testing and implementation
Collaboration with business and IT teams
Direct Apply
Posted 4 days ago
Arch

Client Implementation Specialist

ArchNew York, New Yorkfull-time
View Job
Compensation$70K - 90K a year

Lead onboarding for high-net-worth clients by managing account setup, data integration, client training, and ensuring a high-touch client experience. | 2+ years in project management, implementation, client services or finance with strong communication, relationship management, and ability to work independently in a fast-paced environment. | Our Company Arch is a Series A financial technology company that automates the management of private investments, improving access, understanding, and the human experience of investing across asset classes. Private investments such as venture capital, hedge funds, and private equity, make up roughly 25% of the investment universe. Traditionally, investors, advisors, banks, families, and managers track hundreds of investments in complicated spreadsheets, file folders, and busy inboxes. Not only is this tedious and time-consuming, but it is rife with opportunity for manual data entry errors, inconsistent reporting, and lost information. Enter, Arch. Arch delivers standardized data, documents, and insights in a single platform, avoiding the need to chase information across dozens or hundreds of ‘portals’. Our purpose is to save investors’ time while empowering them to make more informed investment decisions, leading to better financial outcomes. We are a fast-growing, dynamic team of 120+, serving over 400 clients, including several of America’s largest banks, families, and financial institutions. We’ve over doubled the size of the company every year since inception and we are looking to hire in all departments as we scale. About the Role We're looking for a Client Implementation Specialist to lead onboarding for clients in our single family office and high-net-worth individual (HNWI) segment—a critical, high-touch client group. In this role, you’ll guide clients through the onboarding process, help them organize and integrate complex investment data, and ensure they’re set up for long-term success on our platform. This is a deeply client-facing role, and we're seeking someone who values building relationships, earns trust quickly, and delivers a white-glove experience. You'll need to navigate nuanced client needs with professionalism, discretion, and a high level of service. At the same time, this role requires a self-starter who can operate independently, manage multiple onboarding workflows, and proactively solve problems without constant oversight. You’ll also contribute to product feedback loops and internal onboarding process improvements—balancing independent execution with cross-functional teamwork and training participation. What You’ll Do: Client Onboarding Build and execute tailored onboarding plans with clear milestones and timelines Guide single family offices and HNWIs through account setup and data organization Act as a liaison between clients and fund managers to gather and reconcile account data Data Management Monitor client data for quality and consistency, proactively resolving discrepancies Process ongoing updates from clients and fund sources Education & Enablement Train client teams on how to use the Arch platform effectively Support adoption through ongoing communication, guidance, and check-ins Participate in internal team training and help refine onboarding best practices Client Experience Lead onboarding meetings and deliver a high-touch, relationship-driven experience Build trust and rapport with clients through consistent, thoughtful communication Maintain detailed client records and notes in our CRM to ensure continuity and context What We’re Looking For 2+ years of experience in project management, implementation, client services, or finance A self-starter with exceptional communication and interpersonal skills Strong relationship management instincts, especially with high-value or high-touch clients Attention to detail and ability to work independently in a fast-paced environment A proactive mindset and passion for delivering excellent client experiences Bonus Points If You: Have worked in wealth management, private funds, a family office, or accounting Are familiar with concepts like IRRs, capital calls, K-1s, or NAV reporting Have experience with SQL or want to learn Have taken finance or accounting coursework A Note about us: All of our full-time roles are based onsite at our New York City office, where our team thrives on in-person collaboration and dynamic teamwork. Being onsite daily enables us to build strong connections, collaborate effectively to solve challenges, and foster an engaging environment focused on shipping product and delivering exceptional service to our clients. We encourage applicants currently located in or willing to relocate to the NYC area to join us in this exciting, hands-on workspace. Some perks of working for Arch include: Strong Team - You’ll be backed by a strong team that consistently exceeds client expectations and ships new products quickly. Your work is high impact - Being part of a small team means you have real responsibility and impact from day one. You'll be involved in discussions that drive the growth and direction of our platform from the very beginning. Product Market Fit - We have strong product market fit, exceptionally low churn, and have grown mostly organically through word of mouth. Team community and camaraderie - We have enormous trust in each other and always do what we can do to support one another. We're always ready to step in to help. Great office - we’ve invested in a great space for the Arch team to come together, at 18th and Park in Manhattan (the old Buzzfeed / NYT headquarters). Lunch is on Us - Grab lunch on us while you’re in the office and take a break to laugh, brainstorm, or just hang out with your teammates over a meal.

Client Onboarding
Data Management
Relationship Management
Project Management
Communication
CRM Usage
Process Improvement
Training and Enablement
Direct Apply
Posted 4 days ago
IC

Senior Engineering Account Manager - Remote

ICFAnywherefull-time
View Job
Compensation$107K - 183K a year

Manage engineering consulting projects for electric utilities including client engagement, project delivery, business development, and coordination with multidisciplinary teams. | Bachelor’s degree, 10+ years in the power industry, valid driver’s license, with preferred experience in account management and a Professional Engineering License. | Title: Senior Engineering Account Manager Location: Allentown, PA (Less than 120 miles radius) Ready to make a difference? ICF is seeking a Senior Engineering Account Manager to support the design of substations, transmission lines, power system modeling, relay settings development, and planning for the transmission and distribution systems. This individual will be responsible for overseeing and ensuring delivery of high-quality engineering consulting services, managing client relationships, and identifying and driving opportunities for growth. We are a relentlessly client-focused group who are reimagining, redesigning, and re-engineering the way electric utilities tackle industry growth and the energy transition. We are looking for passionate and innovative people who are constantly seeking ways to provide better quality engineering services for our clients. Why you will love working here: Quality of life: Flexible workplace arrangements, work-life balance Investment in the community: Donation matching, volunteer opportunities Investment in you: Tuition reimbursement, access to professional development resources, 401(k) matching, Employee Stock Purchase Plan And many, many more (ask your recruiter for more details!) The Ideal Candidate You are a relationship-driven professional with a strong technical background and a proven track record of managing complex and growing client accounts. You can balance client satisfaction with internal project delivery. You are a strategic and collaborative thinker with an eye for growth opportunities—not only within current delivery areas but in potential future areas. You are proactive, adaptable, and committed to being a trusted partner, a solutioner, and to delivering exceptional value to clients. What you will be doing: This position will be the primary point of contact with clients and lead a multi-discipline team in providing engineering services for investor-owned utilities in Pennsylvania, with the goal of delivering safe, cost-effective, and quality solutions. Under minimum supervision, the individual will: Manage a portfolio of projects across design, protection, modeling, and planning disciplines Lead on-site client engagement activities that include project meetings, site visits, and business development activities Coordinate with engineering teams to translate project requirements into construction-ready deliverables that include IFC drawings, relay settings, and compliance documentation Stay current with evolving standards, implementing best practices for safety, reliability, and cost-effectiveness Participate in client meetings and perform site visits for data gathering as required Coordinate with internal and external partners, including cross-discipline teams, construction, vendors, fabricators, and owners to address structural-related issues or concerns—including constructability reviews and construction RFIs Provide thorough, timely, and accurate financial reporting, invoicing, correspondence, and project documentation Perform other duties and special projects as assigned by management Within the first year, you will be expected to: Develop and manage a qualified pipeline of at least $10M Act as the primary relationship manager for target accounts Actively lead a minimum of five pursuits through the entire lifecycle of the sale—from deal qualification to discovery, through proposal creation, client presentation, and negotiations Develop win strategies and plans for target accounts; identify and document critical activities for each pursuit Participate in activities such as pipeline reviews, forecasting, gate reviews, and proposal reviews Source teaming partners and negotiate teaming agreements and work share among partners Actively engage in and contribute to relevant strategy development and business planning In coordination with delivery teams, accurately price ICF solutions to achieve profitability and revenue metrics What we need you to have (minimum qualifications): Bachelor’s degree 10+ years of professional experience in the power industry Must have valid driver’s license and successfully pass a Motor Vehicle Records (MVR) check What we would like you to have (preferred qualification): 5+ years of experience in account management and client services in a consulting or engineering firm Professional Engineering License Working at ICF ICF is a global advisory and technology services provider, but we’re not your typical consultants. We combine unmatched expertise with cutting-edge technology to help clients solve their most complex challenges, navigate change, and shape the future. We can only solve the world's toughest challenges by building a workplace that allows everyone to thrive. We are an equal opportunity employer. Together, our employees are empowered to share their expertise and collaborate with others to achieve personal and professional goals. For more information, please read our EEO policy. Reasonable Accommodations are available, including, but not limited to, for disabled veterans, individuals with disabilities, and individuals with sincerely held religious beliefs, in all phases of the application and employment process. To request an accommodation, please email Candidateaccommodation@icf.com and we will be happy to assist. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. Read more about workplace discrimination rights or our benefit offerings which are included in the Transparency in (Benefits) Coverage Act. Candidate AI Usage Policy At ICF, we are committed to ensuring a fair interview process for all candidates based on their own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) tools to generate or assist with responses during interviews (whether in-person or virtual) is not permitted. This policy is in place to maintain the integrity and authenticity of the interview process. However, we understand that some candidates may require accommodation that involves the use of AI. If such an accommodation is needed, candidates are instructed to contact us in advance at candidateaccommodation@icf.com. We are dedicated to providing the necessary support to ensure that all candidates have an equal opportunity to succeed. Pay Range - There are multiple factors that are considered in determining final pay for a position, including, but not limited to, relevant work experience, skills, certifications and competencies that align to the specified role, geographic location, education and certifications as well as contract provisions regarding labor categories that are specific to the position. The pay range for this position based on full-time employment is: $107,422.00 - $182,617.00 Pennsylvania Remote Office (PA99) Need help? We're here: ICFCareerCenter@icf.com About ICF ICF is a global consulting and technology services company with approximately 9,000 employees, but we are not your typical consultants. At ICF, business analysts and policy specialists work together with digital strategists, data scientists and creatives. We combine unmatched industry expertise with cutting-edge engagement capabilities to help organizations solve their most complex challenges. Since 1969, public and private sector clients have worked with ICF to navigate change and shape the future. Learn more at icf.com.

Power system modeling
Relay settings development
Substation and transmission line design
Client relationship management
Project portfolio management
Financial reporting and invoicing
Business development
Team leadership
Construction documentation
Direct Apply
Posted 4 days ago
Quince

Director, WFM, Planning, & Business Operations

QuinceAnywherefull-time
View Job
Compensation$140K - 170K a year

Lead customer service workforce management, capacity planning, forecasting, tool administration, BPO partner management, and operational mechanisms to drive customer experience and efficiency. | 5+ years in customer service workforce management and BPO management, strong data skills, experience in e-commerce preferred, excellent communication, and ability to manage cross-functional teams. | OUR STORY Quince was started to challenge the existing idea that nice things should cost a lot. Our mission was simple: create an item of equal or greater quality than the leading luxury brands and sell them at a much lower price. OUR VALUES Customer First. Customer satisfaction is our highest priority. High Quality. True quality is a combination of premium materials and high production standards that everyone can feel good about. Essential design. We don’t chase trends, and we don’t sell everything. We’re expert curators that find the very best and bring it to you at the lowest prices. Always a better deal. Through innovation and real price transparency we want to offer the best deal to both our customers and our factory partners. Environmentally and Socially conscious. We’re committed to sustainable materials and sustainable production methods. That means a cleaner environment and fair wages for factory workers. OUR TEAM AND SUCCESS Quince is a retail and technology company co-founded by a team that has extensive experience in retail, technology and building early stage companies. You’ll work with a team of world-class talent from Stanford GSB, Google, D.E. Shaw, Stitch Fix, Urban Outfitters, Wayfair, McKinsey, Nike etc. Quince is seeking a Sr Operations leader to support the Quince Customer Experience and Support (CS) organization. This position will 1) lead workforce management, capacity planning, and forecasting 2) support the development and administration of existing and new CS tools to improve customer experience and operational efficiency and 3) create and own the operational mechanisms to align CS resourcing to support company programs and scale. This role will work cross functionally to develop and implement critical customer service business functions that drive both quality and operational efficiency, while leveraging customer success innovations to create, support, and maintain a positive brand image that align with Quince’s core values. Problem Solver; Self-Starter; Optimist; Figure it Out • Data driven in decision making • Innovator - Ability to maximize efficiency without negatively impacting retention • Ownership; Driving results; Earns trust • Effective verbal and written communication; Ability to communicate to all roles within the organization Key Responsibilities Include: • Lead and manage the CS workforce management, scheduling, forecasting and capacity planning functions • Administration and continuous improvement of all CS tools • Development and implementation of new CS tools to support the company at scale • Ability to drive continuous improvement and priorities through data • Design and manage operating mechanisms to monitor critical CS KPIs, balancing customer experience, agent experience, and quality that drive retention while achieving CS budget goals • Manage all Quince 3P BPO partners results to match or exceed Quince 1P results • Ensure programs are coordinated across the organization to align resourcing with positive brand strategic growth • Drive CS operating budget to achieve company objectives • Create mechanisms to capture, quantify and prioritize customer experience opportunities cross-functionally • Proactively monitor and maintain CS system health, ensuring optimal performance and minimizing downtime. CS manages the maintenance, configuration, and enhancements to our specific tools. • Administration of all CS systems and tool on/off boarding processes to ensure 100% user adherence within all CS tools. • Ensure CS org remains in compliance with all Quince security requirements Basic Qualifications: • 5+ years of relevant customer service experience, workforce management, staffing optimization, and capacity planning with a proven track record of success • 5+ years experience managing BPO relationships to achieve high performance expectations • Experience in consumer e-commerce companies preferred • Strong command of data and ability to use data to inform strategies and tell a narrative • Detail-oriented with the ability to prioritize, plan and organize. Must be comfortable operating in a fast-paced environment that can • Strong interpersonal and verbal/written communication • Self-starter, self-motivated and capable of building relationships across teams • Ability to navigate ambiguity and manage competing and changing priorities • Strong command of data and metrics to drive improvements and results • Experience working cross functionally with tech and non-tech teams • Exceptional interpersonal and communication (written and verbal) skills We rely on market indicators and consider your specific job family, background, skills, and experience to determine your compensation in the market range. Bonus eligibility varies by role and is determined based on the position’s impact and contribution to our strategic goals. Pay Range $140,000—$170,000 USD Quince provides equal employment opportunities to all employees and applications for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran or military status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. If you require reasonable accommodation during any part of the application or interview process, please contact accommodations@onequince.com. We are committed to ensuring an inclusive and accessible hiring process for all candidates. Security Advisory: Beware of Frauds At Quince, we're dedicated to recruiting top talent who share our drive for innovation. To safeguard candidates, Quince emphasizes legitimate recruitment practices. Initial communication is primarily via official Quince email addresses and LinkedIn; beware of deviations. Personal data and sensitive information will not be solicited during the application phase. Interviews are conducted via phone, in person, or through the approved platforms Google Meets or Zoom—never via messaging apps or other calling services. Offers are merit-based, communicated verbally, and followed up in writing. If personal information is requested to initiate the hiring process, rest assured it will be through secure and protected means.

Customer service workforce management
Capacity planning
Forecasting
BPO relationship management
Data-driven decision making
Operational efficiency
Cross-functional collaboration
Communication skills
Verified Source
Posted 4 days ago
AL

Agency Marketing Program Management Senior Consultant II

AllstateAnywherefull-time
View Job
Compensation$63K - 114K a year

Develop and execute integrated marketing programs and communications, manage complex marketing projects, facilitate cross-functional teams, analyze program performance, and update marketing technology platforms. | 3-5 years of experience in marketing program management or related fields, strong communication and project management skills, and ability to collaborate across teams. | At Allstate, great things happen when our people work together to protect families and their belongings from life’s uncertainties. And for more than 90 years our innovative drive has kept us a step ahead of our customers’ evolving needs. From advocating for seat belts, air bags and graduated driving laws, to being an industry leader in pricing sophistication, telematics, and, more recently, device and identity protection. Job Description The Agency Marketing Program Management Senior Consultant II supports the strategy planning, development, and execution of complex and large-scale marketing programs that support local and Agency level strategies designed to increase awareness, drive consideration, and support profitable growth and retention in the Allstate agency channel. Key Responsibilities Develop and execute integrated communication and marketing activities Contribute to the design of strategies to drive growth and retention through collaboration with internal and external partners and vendors Facilitate cross-functional teams to ensure seamless implementation of marketing campaigns Manage multiple, complex marketing projects, including developing detailed project plans, timelines, and deliverables. Develop and execute comprehensive communications that resonate with varied stakeholder groups Create and deliver educational resources and presentations Analyze and report on program performance using insights to modify or improve future programs Design content and lead key stakeholder focus groups; work with vendor partners to implement and measure impacts of feedback/ideas Update marketing program technology platforms to ensure current pricing and product details on Marketing websites Education • 4 year Bachelors Degree (Preferred) Experience • 3 5 or more years of experience (Preferred) Supervisory Responsibilities • This job does not have supervisory duties. Education & Experience (in lieu) • In lieu of the above education requirements, an equivalent combination of education and experience may be considered. Skills Business Acumen, Communication, Cross-Functional Teamwork, Marketing Campaign Optimization, Project Management, Results-Oriented Compensation Compensation offered for this role is $62,800.00 - 114,175.00 annually and is based on experience and qualifications. The candidate(s) offered this position will be required to submit to a background investigation. Allstate generally does not sponsor individuals for employment-based visas for this position. Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component. For jobs in San Francisco, please click “here” for information regarding the San Francisco Fair Chance Ordinance. For jobs in Los Angeles, please click “here” for information regarding the Los Angeles Fair Chance Initiative for Hiring Ordinance. To view the “EEO is the Law” poster click “here”. This poster provides information concerning the laws and procedures for filing complaints of violations of the laws with the Office of Federal Contract Compliance Programs To view the FMLA poster, click “here”. This poster summarizing the major provisions of the Family and Medical Leave Act (FMLA) and telling employees how to file a complaint. It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (include traits historically associated with race, including, but not limited to, hair texture and protective hairstyles), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited. This policy applies to all aspects of the employment relationship, including, but not limited to, hiring, training, salary administration, promotion, job assignment, benefits, discipline, and separation of employment. At Allstate, we work hard to help people live a good life every day. Allstaters are dedicated to serving clients, customers, and communities, which allows employees to find meaning and value in their work. Allstate offers an environment that fosters innovative thinking where you’ll be able to explore your ideas and feel proud of the work you do. Allstate helps protect nearly 16 million households with auto, home, life, and retirement products. We want every professional connected to Allstate to be committed to giving our customers the best and that means finding the best talent. We want you to be our next great addition. It’s easy to search and apply for a new opportunity with Allstate. Simply use the links below to identify the openings that interest you. About Us

Project Management
Cross-Functional Teamwork
Communication
Marketing Campaign Optimization
Business Acumen
Direct Apply
Posted 4 days ago
Fingerprint

Senior Typescript Engineer

FingerprintAnywherefull-time
View Job
Compensation$120K - 160K a year

Develop and maintain a browser-side TypeScript/JavaScript agent for device identification and fraud detection, optimize performance and stealth, collaborate with backend and security teams, and contribute to an open-source project. | Expert-level TypeScript and JavaScript in browser environments, deep understanding of browser APIs and security techniques, proficiency with build tools and testing frameworks, strong autonomy, and clear communication skills. | Fingerprint empowers developers to stop online fraud at the source. We work on turning radical new ideas in the fraud detection space into reality. Our products are developer-focused and our clients range from solo developers to publicly traded companies. We are a globally dispersed, 100% remote company with a strong open-source focus. Our flagship open-source project is FingerprintJS (20K stars on GitHub). We have raised $77M and are backed by Craft Ventures (previously invested in Tesla, Facebook, Airbnb ), Nexus Venture Partners (previously invested in Postman, Apollo.io, MinIO, Druva) and Uncorrelated Ventures (previously invested in Redis, Rollbar & Gradle). We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Fingerprint recruiting email communications will always come from the @fingerprint.com domain. Any outreach claiming to be from Fingerprint via other sources should be ignored. We're seeking a Senior TypeScript Engineer to help lead the development of our browser-based technologies—including our JavaScript agent, Pro CDN, and other performance-critical components. In this role, you'll build high-integrity, privacy-aware, and tamper-resistant code that runs across diverse browser environments and powers advanced device intelligence and security solutions. This position is ideal for engineers who thrive in deeply technical environments and enjoy working close to the metal in the browser runtime. What You'll Do • Build and maintain our browser-side TypeScript/JavaScript agent used for device identification, bot detection, and risk assessment • Contribute to a widely-used open-source project with 24K+ GitHub stars and 25B+ monthly usages • Engineer for stealth, resilience, and performance—minimizing footprint, resisting detection, and maintaining compatibility across browsers • Optimize for both code size and execution speed in complex, adversarial environments • Stay ahead of browser changes, plugin behaviors, and fingerprinting techniques • Collaborate with backend, security, and data science teams to align signal capture with detection logic • Write comprehensive tests and contribute to CI pipelines that ensure functionality across a wide range of platforms and devices What You Bring • Expert-level JavaScript and TypeScript experience, especially in browser environments • Deep understanding of browser APIs, DOM behavior, timing attacks, and anti-debugging techniques • Proficiency with build tools like Webpack, and (or) Rollup, Esbuild, including code obfuscation and minification • Experience with modern testing frameworks such as Jasmine, Jest, or similar • Strong sense of ownership and autonomy—comfortable working in fast-paced environments without rigid specifications • Clear written and verbal communication skills in English • Familiarity with security principles, privacy best practices, and adversarial engineering • High level of personal ownership and autonomy, which requires experience working without clearly defined requirements Nice to Have • Contributions to open-source projects, especially in the JavaScript/TypeScript ecosystem • Experience with WebAssembly, browser extensions, or remote debugging • Familiarity with AWS services such as Lambda, CloudFront, and DynamoDB • Browser automation experience We have noticed a rise in recruiting impersonations across the industry, where scammers attempt to access candidates' personal and financial information through fake interviews and offers. All Fingerprint recruiting email communications will always come from the @fingerprint.com domain. Any outreach claiming to be from Fingerprint via other sources should be ignored. Offers vary depending on, but not limited to, relevant experience, education, certifications/licenses, skills, training, and market conditions. Due to regulatory and security reasons, there's a small number of countries where we cannot have Fingerprint teammates based. Additionally, because Fingerprint is an all-remote company and people can join our workforce from almost any country, we do not sponsor visas. Fingerprint teammates need to be authorized to work from their home location. We are dedicated to creating an inclusive work environment for everyone. We embrace and celebrate the unique experiences, perspectives and cultural backgrounds that each employee brings to our workplace. Fingerprint strives to foster an environment where our employees feel respected, valued and empowered, and our team members are at the forefront in helping us promote and sustain an inclusive workplace. We highly encourage people from underrepresented groups in tech to apply. If you are applying as a resident of California, please read our CCPA notice here If you are applying as a resident of the EU, please read our GDPR notice here

TypeScript
JavaScript
Browser APIs
Webpack
Rollup
Jest
Node.js
React
Next.js
Angular
CI/CD
AWS Lambda
Security principles
Privacy best practices
Verified Source
Posted 4 days ago
AM

Senior Export Compliance Manager, Global Trade Services

AmazonChicago, Illinois, Arlington, Virginia, Atlanta, Georgia, Bellevue, Washington, Dallas, Texas, Austin, Texas, Houston, Texas, New York, New York, Nashville, Tennesseefull-time
View Job
Compensation$109K - 185K a year

Lead and improve global export compliance programs, develop strategic compliance processes, monitor regulatory changes, and communicate with stakeholders and leadership. | Bachelor's degree, 6+ years in compliance/audit/risk management, expertise in EAR and ITAR, advanced Microsoft Office skills, with preferred PMP certification and experience in process improvements. | Do you see compliance as a business enabler? Do you have a passion for leading edge technologies and complex problem solving? Do you enjoy building innovative export compliance solutions? Are you passionate about creating the future of export compliance? Amazon is looking for a Senior Export Compliance Manager who will be responsible for supporting our global export compliance program and drive export control initiatives and implementations. As part of the Global Export Compliance team, this role will engage with different business and compliance stakeholders to understand and improve export compliance program governance, audit and monitoring processes, and other mechanisms across Amazon that build upon policies, standards, and help scale solutions. This role will encompass a broad range of export control subjects, including: export classification, cross-border shipments, software and technology exports, export licensing, regulatory compliance and other related export compliance governance and risk management functions to support Amazon business objectives. Key job responsibilities - Provide strategic expertise on US and global export regulations and advise internal business customers on compliance program initiatives including the Export Administration Regulations (EAR) and the International Traffic in Arms Regulations (ITAR) - Develop and implement strategic compliance processes and solutions to manage and maintain US & Global export regulatory compliance and drive continuous improvements - Drive innovative solutions and create requirements to further enhance and automate compliance for different types of exports - Apply US & non-US export control regulations and drive continuous improvements - Monitor regulatory changes and support public policy engagements - Create metrics for management reporting - Own leadership communications to stakeholder teams and executive leadership About the team Global Trade Services (GTS) is responsible for providing global trade, export, and product compliance support for Amazon businesses, creating efficient processes that meet demanding cross border regulations, while minimizing impact to the business. Basic Qualifications: - Bachelor's degree or equivalent - 6+ years of compliance, audit or risk management experience - Knowledge of Microsoft Office products and applications at an advanced level - Experience working with Export Administration Regulations (EAR) and the International Traffic in Arms Regulations (ITAR) - Experience in compliance with export regulations, including obtaining and monitoring the use of export authorizations Preferred Qualifications: - Master's degree or equivalent - Project Management Professional (PMP) or equivalent certification - Experience leveraging technology and implementing lean principles / Six Sigma methodologies to drive process improvements or equivalent - Experience building cross-functional partnerships and influencing stakeholders across the organization to act without having a direct reporting relationship - Experience at consulting firms or equivalent Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations [https://amazon.jobs/content/en/how-we-hire/accommodations] for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $109,000/year in our lowest geographic market up to $185,000/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits [https://www.aboutamazon.com/workplace/employee-benefits]. This position will remain posted until filled. Applicants should apply via our internal or external career site.

Export Administration Regulations (EAR)
International Traffic in Arms Regulations (ITAR)
Compliance Program Governance
Audit and Monitoring Processes
Regulatory Compliance
Project Management
Microsoft Office (advanced)
Direct Apply
Posted 4 days ago
PL

Senior Director of the Enterprise Project Management Office (EPMO)

PluralsightAnywherefull-time
View Job
Compensation$143K - 198K a year

Lead and operationalize the EPMO framework including governance, prioritization, resource planning, and integrated technical planning to align projects with strategic objectives and drive enterprise-wide project portfolio execution. | Bachelor’s degree with 10+ years in enterprise project/portfolio management including 5+ years in senior leadership, experience building EPMO frameworks, strong governance and resource planning skills, and familiarity with portfolio management tools. | Job Description: Job Description The Senior Director of the Enterprise Project Management Office (EPMO) will serve as the strategic and operational leader of the EPMO core team, responsible for designing and driving enterprise-wide project portfolio execution. This role will lead the development and implementation of the EPMO’s end-to-end operational ways of working framework, including governance, prioritization, resource planning, and technical planning integration. The Senior Director will work cross-functionally to align strategic objectives with execution, ensuring transparency, accountability, and value realization across all initiatives. Key Responsibilities: Strategic EPMO Leadership Define and implement the EPMO’s operating model, including its purpose, engagement structure, and value proposition to the enterprise. Serve as the architect of the end-to-end EPMO operational ways of working framework, connecting portfolio governance, delivery standards, resource management, and value tracking into a cohesive system. Lead the development of initiative and program charters, ensuring clarity of scope, roles, objectives, accountabilities, and success metrics. Governance, Planning & Prioritization Establish enterprise-wide prioritization processes that align projects and programs to strategic business goals and capacity constraints. Develop and maintain a consistent intake, review, and approval cadence for initiatives. Lead the creation and deployment of portfolio-level governance practices, including decision-making frameworks and escalation paths. Build resource planning models that balance demand and capacity across business units and functional teams. Integrated Planning & Execution Partner with IT and Technical Planning functions to embed integrated technical planning into the EPMO framework, ensuring alignment of business-led initiatives with technology roadmaps and dependencies. Align EPMO processes with strategic planning, annual operating planning (AOP), and product/technology delivery timelines. Drive portfolio reporting and dashboarding with visibility into progress, risk, value delivery, and resource utilization. Team Leadership & Stakeholder Engagement Build and lead a high-performing EPMO core team of project managers, analysts, and portfolio leaders. Promote a culture of accountability, transparency, and continuous improvement in project delivery. Serve as the liaison between business leaders, functional heads, and technical teams to ensure consistent communication and shared ownership of project outcomes. Qualifications Required: Bachelor’s degree in Business, Project Management, Information Systems, Engineering, or a related field. 10+ years of experience in enterprise project/portfolio management, with at least 5 years in a senior leadership role. Demonstrated experience building and operationalizing EPMO structures, frameworks, and governance models. Strong track record of leading prioritization, resource planning, and integrated delivery processes. Familiarity with portfolio management and technical planning tools (e.g., PPM platforms, Agile tools, ERP systems). Proven success engaging cross-functional leaders and driving execution in a complex, matrixed environment. Preferred: Master’s degree (e.g., MBA, MIS). Professional certifications: PMP, PgMP, SAFe, PfMP, or equivalent. Background in a digitally mature or transformation-focused organization. Key Competencies Strategic Thinking & Vision Cross-functional Collaboration Integrated Planning Expertise Change Management & Agility Executive Influence & Communication Portfolio & Resource Optimization Why you’ll love working here: We’re a blended workplace, where team members work remotely or in a hybrid setup depending on their role and location We’re mission driven and guided by our culture pillars We have a strong commitment to diversity and belonging We cultivate a culture of trust, autonomy, and collaboration We’re lifelong learners and champion team member growth and advancement We’ve got you covered - team member benefits include competitive compensation packages, medical coverage, unlimited PTO and Summer Fridays, wellness reimbursements, Pluralsight subscription, professional development funds and more. The annual US base salary range for this role is $142,500 - $198,000 USD. Pluralsight's pay ranges vary based on work location. Talent Acquisition can share more detail during the hiring process when applicable. Each candidate’s compensation offer will be based on multiple factors including, but not limited to, geography, experience, skills, job duties, and business need, among other things. In addition to the base salary, this role may also be eligible for benefits and bonuses. About us: Pluralsight provides the only learning platform dedicated to accelerating the technology skills and capabilities of today’s tech workforce. Thousands of companies, government organizations and individuals around the world rely on Pluralsight to support critical technology skill development in areas that are crucial to innovation including artificial intelligence, cloud computing, cybersecurity, software development, and machine learning. Pluralsight provides highly curated content developed by vetted technology experts, industry leading skill assessments, and hands on, immersive learning experiences designed to help individuals skill-up faster. Physical and Mental Requirements: Work is performed in an office (or home office) environment and requires the ability to operate office equipment and keyboards. Sedentary work. Repetitive work. Ability to perform tasks related to documentation, data analysis, transcription and extensive content analysis. Learn new tasks, remember processes, complete tasks independently, and make timely decisions in the context of a workflow. EEOC Statement Bring yourself. Pluralsight is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, age or protected veteran status. Pluralsight will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please visit the bottom of our website to learn how to request an accommodation. For more information on Pluralsight’s commitment to building a more diverse and inclusive workforce, please review our most recent Diversity, Equity, Inclusion and Belonging report here. Pluralsight is the technology workforce development company that helps teams build better by knowing more and working better together. With Pluralsight, teams can develop critical skills, improve processes and gain data-driven insights. Learning and development are at the core of who we are. We’re out to help every technologist build better, and we’re looking for curious, talented people to help us inspire and empower the tech workforce to achieve their goals. Our culture of autonomy, continuous learning, and collaboration creates an environment for growth and empowers us to drive impact through innovation.

Enterprise project/portfolio management
Strategic planning
Governance and prioritization
Resource planning and capacity management
Cross-functional leadership
Operational excellence
Lean manufacturing and continuous improvement
Financial and budget management
Team leadership and development
Change management
Direct Apply
Posted 4 days ago
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