Lumin Digital

Design, develop, and maintain enterprise web applications within an agile SCRUM team, support production operations, and collaborate cross-functionally. | Bachelor's degree or equivalent experience, strong object-oriented programming skills, expertise in relational databases, microservices, containerization, cloud platforms, and excellent communication skills. | Basic Function The Senior Software Engineer at Lumin Digital is responsible for designing, developing, and enhancing enterprise web applications. Leveraging strong object-oriented programming skills, this role works within an agile SCRUM methodology to deliver high-quality, scalable, and efficient solutions. The Senior Software Engineer plays a key role in supporting production operations, troubleshooting issues, and collaborating with cross-functional teams to ensure business objectives are met. Essential Functions, Responsibilities, Experience: Design, develop, document, and modify software systems to meet enterprise application needs. Write well-designed, testable, efficient, and maintainable code. Collaborate with product management in an agile SCRUM environment, contributing to decision-making and iterative development. Troubleshoot, debug, and resolve software issues to ensure system reliability. Support production operations, ensuring smooth performance and timely resolution of incidents. Contribute to a high-performing development team, fostering collaboration and continuous improvement. Perform other duties as assigned. Growth Opportunities: 30 Days: Gain a deep understanding of Lumin Digital’s development processes, tools, and team structure. Begin contributing to ongoing development projects. 90 Days: Take ownership of specific development tasks, leading design and implementation efforts for key application features. 1 Year: Lead the development of major application enhancements, mentor junior developers, and contribute to the continuous improvement of Lumin Digital’s development practices. Knowledge, Skills, & Abilities: Strong object-oriented programming skills in TypeScript, C#, Java, or similar languages. Expertise in relational databases, with experience using SQL and ORM technologies. Ability to manage multiple projects in a fast-paced environment, meeting deadlines and maintaining high-quality standards. Excellent communication and interpersonal skills, with the ability to work collaboratively within a team. Strong problem-solving skills and a proactive approach to troubleshooting and debugging. Experience with microservice architecture. Familiarity with containerization tools like Docker. Experience with AWS or other cloud platforms. Education: Required: Bachelor’s degree in Computer Science, Engineering, or a related field, or equivalent work experience. Travel: Minimal, generally 12 days or less per year, ~2X team get togethers a year \n \n $140,000 - $190,000 a year \n LIFE AT LUMIN DIGITAL Lumin Digital is a trailblazer in digital banking solutions, driven by a unique approach to technology, service, and people. We empower credit unions and banks by creating cutting-edge digital experiences that continuously serve, engage, and grow their membership base. Lumin is 100% cloud-native, purpose-built to unlock the full advantages of the cloud for financial institutions and their users. At Lumin, we thrive on curiosity and innovation. Our culture fosters trust - in our expertise and decisions, respect - for diverse perspectives and talents, and boldness - in pursuing innovative paths. These values guide us, shaping a workplace where collaboration thrives, ideas flourish, and new possibilities are discovered. Focused on continuous improvement and innovation, we encourage our team to explore, experiment, and put new ideas into action, challenging the usual way of doing things. Lumin Digital is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis, in accordance with applicable law. For more information, visit lumindigital.com.

Own and drive the end-to-end UX product lifecycle, collaborating cross-functionally to improve usability, accessibility, and design consistency for a digital banking platform. | 5-7 years in product management or UX strategy with 3+ years leading UX initiatives in SaaS or FinTech, strong strategic UX mindset, experience with Agile, and familiarity with enterprise-scale software or FinTech environments. | The Senior UX Product Manager at Lumin Digital serves as the product owner for the user experience, driving the strategy, prioritization, and delivery of platform-wide UX and accessibility initiatives. This role ensures that Lumin’s digital banking experience is cohesive, compliant, and consistently exceptional across products and clients. Partners closely with Design, Engineering, Insights, and Product leadership to define and operationalize the UX roadmap. This includes improving usability, accessibility, design system adoption, and the overall user experience quality that differentiates Lumin’s platform in the market. This position blends strategic product management, user-centered design thinking, and systems-level UX ownership. It translates insights into action, ensuring every product decision reinforces Lumin’s mission to deliver a trusted, modern, and accessible digital banking experience. Essential Functions, Responsibilities, Experience: Own the end-to-end product lifecycle for the overall User Experience, from discovery and definition to delivery, launch, and optimization. Collaborate with cross-functional teams, including Engineering, UX, Marketing, and Sales, to define requirements and ensure successful execution. Partner with UX Leadership to develop and communicate a compelling UX and Accessibility vision and roadmap that aligns with company objectives, customer needs, and market trends. Drive initiatives that improve usability, design consistency, compliance (ADA/WCAG), and overall experience quality. Conduct market research, competitive analysis, and user research to identify and validate opportunities for new features and product improvements. Write clear user stories, acceptance criteria, and documentation that articulate problems, solutions, and desired outcomes. Lead sprint planning, feature kickoffs, and other agile ceremonies, ensuring alignment and managing delivery timelines. Track and evaluate product performance using key metrics such as adoption, engagement, satisfaction, and accessibility compliance. Serve as the voice of the user, advocating for seamless, inclusive, and impactful experiences across all touchpoints. Communicate product strategy, roadmap progress, and outcomes to stakeholders and executive leadership. Perform other duties as assigned. Position Specifications Education: Bachelor’s degree in Business, Product Design, Engineering, Human–Computer Interaction, or a related field preferred, or equivalent practical experience. Additional certifications in product management (e.g., CSPO, Pragmatic, AIPMM) are a plus. Experience: 5–7 years of experience in product management, UX strategy, or a related field, including at least 3+ years of leading experience-focused initiatives within SaaS or FinTech products. Demonstrated success defining and delivering user experiences that drive measurable outcomes — such as adoption, engagement, and satisfaction — across complex, multi-feature products. Proven track record partnering closely with UX, Research, and Engineering to translate insights into product vision, roadmap priorities, and scalable experience patterns. Experience leading initiatives such as design systems, accessibility programs, journey mapping, or other cross-product UX alignment efforts. Familiarity with Agile methodologies and tools such as JIRA and Confluence; experience integrating UX milestones and validation activities into product development cycles. Knowledge, Skills, & Abilities: Strong strategic UX mindset with a deep understanding of user-centered design, product discovery, and experience strategy. Proven ability to connect research insights, business goals, and design execution into a cohesive product vision and roadmap. Serves as the go-to person for user experience quality within the product team, balancing user needs, technical feasibility, and business impact. Skilled in reviewing design concepts and providing actionable feedback on usability, flow, and interaction quality. Strong analytical and insight-driven decision-making skills, leveraging both qualitative and quantitative data to inform priorities and measure UX outcomes. Systems thinker with experience ensuring UX consistency, accessibility, and scalability across products and platforms. Clear and persuasive communicator, capable of engaging and aligning both technical and non-technical audiences. High degree of adaptability, ownership, and self-direction in a remote-first organization. Familiarity with enterprise-scale software or FinTech environments, especially those with complex user journeys and regulated requirements. Travel: Less than 25% - Up to 65 work days of travel per year for a full-time employee \n \n $170,000 - $185,000 a year \n LIFE AT LUMIN DIGITAL Lumin Digital is a trailblazer in digital banking solutions, driven by a unique approach to technology, service, and people. We empower credit unions and banks by creating cutting-edge digital experiences that continuously serve, engage, and grow their membership base. Lumin is 100% cloud-native, purpose-built to unlock the full advantages of the cloud for financial institutions and their users. At Lumin, we thrive on curiosity and innovation. Our culture fosters trust - in our expertise and decisions, respect - for diverse perspectives and talents, and boldness - in pursuing innovative paths. These values guide us, shaping a workplace where collaboration thrives, ideas flourish, and new possibilities are discovered. Focused on continuous improvement and innovation, we encourage our team to explore, experiment, and put new ideas into action, challenging the usual way of doing things. Lumin Digital is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis, in accordance with applicable law. For more information, visit lumindigital.com.

Lead and manage privacy engineering teams and programs to ensure compliance with data privacy standards and regulations, including risk treatment, audit support, and reporting. | Seven years in risk management or data privacy program management, relevant certifications (CIPP/US, CIPM, CDPSE) preferred, and strong knowledge of privacy frameworks and regulatory requirements. | The Manager, Privacy Engineering will lead teams that build and extend data privacy-preserving and enhancing processes and technologies in our cloud environments and will manage and enhance the company’s data privacy programs to ensure compliance with privacy frameworks, standards, and regulatory requirements. In collaboration with cross-functional teams, this role will design and monitor risk treatments, maintain system and control inventories, and provide comprehensive reporting on program performance. Additionally, this position is expected to be a subject matter expert, keeping up on industry developments to advise leadership and maintain compliance with evolving standards. Essential Functions and Responsibilities: Review privacy frameworks, standards, and guidelines as well as regulatory, industry, and business compliance requirements as decided by the company’s Data Privacy Officer(DPO) to identify, plan, design, and enhance risk treatments in conjunction with risk, legal, and security team members Maintain accurate inventories of the company’s systems and controls in a GRC platform and complete weekly reviews to monitor and report on the effectiveness and maturity of risk management and data privacy programs Support internal and external auditors in reviewing the suitability of design and operating effectiveness of data privacy program controls by serving as the primary point of contact for ERM for audit planning, execution, and reporting Design and implement risk and privacy program metrics that accurately reflect program performance and enable data-driven decision-making Produce executive and operational reporting on the performance of the privacy program, including conformance to privacy frameworks, data privacy standards, and industry best practices Serve as the vendor owner for privacy-related vendors, including maintaining due diligence documentation, completing ongoing oversight tasks, and monitoring performance to ensure alignment with program requirements and expectations Provide sprint, project, and architectural guidance to the privacy engineering team Produce and deliver job-specific education and training to staff on emerging privacy threats and privacy-enhancing technologies Collaborate with risk analysts, product managers, and legal representatives to establish and critically monitor risk treatment plans relevant to consumer privacy and data protection risks Evaluate developments in the industry, advise the Chief Risk Officer and DPO on upcoming changes, and analyze gaps to maintain compliance as requirements evolve Present an overview of the data privacy program to prospective clients remotely Support responses to data subject access requests (DSARs) by coordinating responses across departments as required Complete and update internal program documentation, including client due diligence repositories, responses to industry questionnaires, and responses to individual client privacy program questions received through RFPs and requested as part of clients’ ongoing due diligence of Lumin Digital Perform other duties as assigned. Supervisory Responsibility: Set clear expectations, offer direction, and ensure alignment with organizational goals while fostering a supportive environment that encourages collaboration, accountability, and growth. Coach, mentor, and provide training opportunities to build team members’ skills, promote internal growth, and prepare staff for future roles and responsibilities. Manage hiring, onboarding, performance evaluations, promotions, compensation, and terminations, ensuring fair, consistent, and compliant application of policies and procedures. Assess team performance regularly, address gaps, and ensure duties are completed efficiently and effectively in alignment with department and organizational objectives. Position Specifications Education: Bachelor’s Degree in Management Information Systems, Information Assurance, or related field; or equivalent self-study in compliance or audit with demonstrated command of key concepts and technologies and proficiencies in technology risk treatment and monitoring, data privacy, or other technical privacy risk management domains is required. Relevant industry certifications such as the CIPP/US, CIPM, and/or CDPSE preferred Experience: Seven (7) years of experience in a risk management or data privacy program management-related role is required Experience interpreting and mapping data privacy standards and requirements documents into formal control statements with associated auditable tests required Experience supporting organizational and program audits through scoping engagements, designing and refining control statements, and collaborating with auditors to obtain and provide evidence as requested required Experience building presentations and reports to management on the performance, effectiveness, and risks of an enterprise program required Experience working with data inventory discovery, mapping, and management tools and diagramming visualization tools required Knowledge, Skills, & Abilities: Foundational technical knowledge of data privacy management tools, techniques, and procedures Familiarity with consumer financial technology service provider ecosystem, including how personal information is collected, processed, stored, and shared with third-party providers in digital banking, loan origination, KYC, fraud prevention, and other intermediaries Familiarity with prevalent data privacy standards and best practices, including the NIST Privacy Framework, ISO 27701/27018, and SOC 2 trust services criteria Familiarity with rules and regulations relevant to financial services and global technology service providers, including the FFIEC IT Examination Handbook, GLBA Privacy Rule, GDPR EU-US DPF, and COPPA and their implementation requirements and challenges Ability to work independently as part of a distributed team to meet deadlines related to internal projects and external audit calendars with minimal supervision Calm and serious attitude, technical aptitude, appropriate sense of urgency, and strong communication and interpersonal skills Ability to drive data privacy outcomes with a consumer-first, not a compliance-first approach Curiosity and a strong drive to fully understand and keep apprised of privacy risk management issues and trends Travel: Minimal, generally 12 days or less per year, ~2X team get-togethers a year \n \n $200,000 - $225,000 a year \n LIFE AT LUMIN DIGITAL Lumin Digital is a trailblazer in digital banking solutions, driven by a unique approach to technology, service, and people. We empower credit unions and banks by creating cutting-edge digital experiences that continuously serve, engage, and grow their membership base. Lumin is 100% cloud-native, purpose-built to unlock the full advantages of the cloud for financial institutions and their users. At Lumin, we thrive on curiosity and innovation. Our culture fosters trust - in our expertise and decisions, respect - for diverse perspectives and talents, and boldness - in pursuing innovative paths. These values guide us, shaping a workplace where collaboration thrives, ideas flourish, and new possibilities are discovered. Focused on continuous improvement and innovation, we encourage our team to explore, experiment, and put new ideas into action, challenging the usual way of doing things. Lumin Digital is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis, in accordance with applicable law. For more information, visit lumindigital.com.

Serve as a technology and security solutions expert delivering product demonstrations, supporting sales strategy, and collaborating across teams to drive adoption in digital banking clients. | Requires 10+ years in digital banking or fintech technology with deep cybersecurity and cloud expertise, strong presentation and collaboration skills, and ability to engage executive stakeholders. | The Solutions Consultant – Technology & Security is responsible for maintaining in-depth knowledge of Lumin Digital’s Technology and Security solutions, partnering closely with sales and internal teams to deliver impactful demonstrations, roadmap insights, and subject matter expertise. This role is critical to helping prospects, clients, and internal stakeholders understand the value of our technology and security solutions. The Solutions Consultant will leverage polished presentation abilities, collaborative pre-sales experience, and digital banking expertise to articulate and differentiate the value of Lumin Digital’s technology and security solutions, driving adoption across clients and the market. Essential Functions and Responsibilities: Maintain deep product knowledge of technology and security solutions through internal meetings, collaboration with SME’s, and industry engagement. Review roadmap items and align sales teams with future capabilities, ensuring consistent and accurate messaging across internal and external communications. Serve as the Subject Matter Expert (SME), reviewing documentation, providing guidance, and ensuring accuracy across teams. Deliver compelling product demonstrations ranging from high-level overviews to technical deep dives for diverse audiences, including executives. Partner with sales and product teams to shape deal strategy, scope opportunities, and support the development of Statements of Work (SOWs). Collaborate with SMEs across Lumin to craft accurate responses to client questions and Requests for Proposals (RFPs). Maintain and refine technology and security content within the RFP database to reflect current and future product capabilities. Support sales, marketing, technical, and channel objectives to drive adoption and success of technology and security solutions. Build an in-depth understanding of Lumin’s broader product offerings and capabilities to enhance solution positioning. Perform other duties as assigned. Position Specifications Education: Bachelor’s degree in a related field preferred. Experience: 10 years of experience in digital banking, fintech, or financial services technology, with deep expertise in technology infrastructure, cybersecurity, and cloud-based solution delivery. Demonstrated hands-on mastery of topics such as authentication, KYC/AML, firewalls, connectivity, communications security, encryption, fraud mitigation, and data protection frameworks developed through roles in information security, enterprise architecture, technical consulting, or advanced sales engineering. Experience designing and delivering compelling, technically precise demonstrations that translate complex infrastructure and security capabilities into clear business value for both executive and technical audiences. Extensive experience partnering with product, sales, and security teams to shape solution strategy, define opportunity scope, and articulate security and technology differentiators that drive client confidence and adoption. Knowledge, Skills, & Abilities: Deep understanding of digital banking trends, credit union and banking operations, and the competitive landscape for cloud native hosted digital banking solutions. Working knowledge of foundational concepts and the current state of the art, for topics including KYC, AML, authentication, firewalls and connectivity, communications security, and consumer fraud trends. Strong understanding of digital banking architectures, including API-driven integrations, SaaS delivery models, cloud-native hosting environments, and compliance frameworks (e.g., SOC 2, PCI, FFIEC). Recognized credibility with C-suite executives, IT leaders, and risk stakeholders, with a proven ability to bridge business, technical, and regulatory conversations effectively. Exceptional written, verbal, and visual communication skills with proven ability to deliver persuasive demonstrations and executive-level presentations that inspire confidence and drive decision-making. Strong ability to uncover client needs, link business challenges to product solutions, and recommend approaches that maximize client outcomes. Skilled at working cross-functionally with sales, product, marketing, risk, and delivery teams to align strategies and ensure consistent messaging; ability to influence stakeholders at all levels. Ability to quickly learn new product features, industry shifts, and competitor positioning, applying this knowledge to maintain subject matter expertise. Proficiency with CRM systems (e.g., Salesforce), RFP response platforms, digital collaboration tools (e.g., Zoom, Teams), and presentation platforms. Strong analytical and problem-solving skills with the ability to align product capabilities to complex client challenges and strategic business objectives. Travel: 50-60% \n \n $160,000 - $210,000 a year \n LIFE AT LUMIN DIGITAL Lumin Digital is a trailblazer in digital banking solutions, driven by a unique approach to technology, service, and people. We empower credit unions and banks by creating cutting-edge digital experiences that continuously serve, engage, and grow their membership base. Lumin is 100% cloud-native, purpose-built to unlock the full advantages of the cloud for financial institutions and their users. At Lumin, we thrive on curiosity and innovation. Our culture fosters trust - in our expertise and decisions, respect - for diverse perspectives and talents, and boldness - in pursuing innovative paths. These values guide us, shaping a workplace where collaboration thrives, ideas flourish, and new possibilities are discovered. Focused on continuous improvement and innovation, we encourage our team to explore, experiment, and put new ideas into action, challenging the usual way of doing things. Lumin Digital is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis, in accordance with applicable law. For more information, visit lumindigital.com.

Drive cross-functional alignment and delivery excellence across multiple agile teams to ensure software product initiatives meet strategic goals and quality standards. | 5+ years program/project management in software or SaaS, strong agile knowledge, advanced Jira skills, excellent communication, and preferably agile certifications. | The Software Program Manager at Lumin Digital is responsible for driving cross-functional alignment, visibility, and delivery excellence across Lumin’s product portfolio. This role ensures that product initiatives are effectively planned, prioritized, executed, and measured - connecting strategy to execution across Product, Development, and Client-facing teams. As a subject matter expert in agile delivery and program management, the Program Manager facilitates collaboration, improves operational processes, and enables predictable, scalable outcomes for Lumin and its financial institution clients. Essential Functions, Responsibilities, Experience: Coordinate and oversee execution across multiple agile teams, ensuring delivery aligns with strategic goals, timelines, and quality standards. Develop and maintain visibility into program and portfolio-level progress; proactively identify risks, dependencies, and resource constraints. Facilitate communication and collaboration across Product Management, Development, Client Success, and Leadership to ensure shared understanding and delivery clarity. Partner with Product Leadership to drive prioritization processes, balancing capacity and business needs while supporting corporate planning. Define, track, and report key performance indicators to assess delivery health, velocity, and value realization; communicate insights to stakeholders and executives. Lead continuous improvement initiatives to enhance product delivery processes, including agile ceremonies, backlog management, and release readiness. Develop and maintain program dashboards and tools (e.g., Jira, Confluence) to improve transparency and reporting accuracy. Serve as a trusted advisor to product and engineering leadership, ensuring issues are identified early and resolved efficiently. Support portfolio-level governance by maintaining accurate documentation of plans, decisions, and program artifacts. Perform additional responsibilities as assigned by the Product Leadership Team. Position Specifications Education: Bachelor’s degree in Business, Computer Science, Product Management, or a related field - or equivalent education and professional experience. Experience: 5 or more years of experience in program or project management within a software, SaaS, or FinTech environment. Proven success leading cross-functional agile programs with multiple concurrent workstreams. Demonstrated ability to manage large-scale, complex initiatives through the full software development lifecycle. Experience developing and implementing program management frameworks, tools, and reporting structures. Advanced Jira dashboard/reporting experience preferred. Knowledge, Skills, & Abilities: Strong understanding of agile and traditional software development methodologies (e.g., Scrum, Kanban, Scaled Agile Framework (SAFe)). Exceptional communication, facilitation, and relationship-building skills across business and technical teams. Proven ability to identify risks, dependencies, and tradeoffs and to drive timely resolutions. Data-driven mindset with the ability to leverage metrics for insight and decision-making. Skilled in program and project management tools (e.g., Jira, Confluence) and proficient with virtual communication tools (e.g., Google Workspace). Highly organized and proactive, with the ability to manage multiple priorities in a fast-paced, evolving environment. Strong analytical and problem-solving skills with a focus on continuous improvement and delivery excellence. PMP, PMI-ACP, CSM, or equivalent certification preferred. Experience with hybrid or scaled Agile delivery frameworks a plus. Travel: Minimal, generally 12 days or less per year, ~2X team get togethers a year LIFE AT LUMIN DIGITAL Lumin Digital is a trailblazer in digital banking solutions, driven by a unique approach to technology, service, and people. We empower credit unions and banks by creating cutting-edge digital experiences that continuously serve, engage, and grow their membership base. Lumin is 100% cloud-native, purpose-built to unlock the full advantages of the cloud for financial institutions and their users. At Lumin, we thrive on curiosity and innovation. Our culture fosters trust - in our expertise and decisions, respect - for diverse perspectives and talents, and boldness - in pursuing innovative paths. These values guide us, shaping a workplace where collaboration thrives, ideas flourish, and new possibilities are discovered. Focused on continuous improvement and innovation, we encourage our team to explore, experiment, and put new ideas into action, challenging the usual way of doing things. Lumin Digital is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis, in accordance with applicable law. For more information, visit lumindigital.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Lead product lifecycle from conception to delivery, collaborating with engineers and stakeholders to develop and launch innovative digital banking products. | 5+ years product management with 2+ years in lending/LOS/digital account opening in fintech or banking, proficiency in Agile tools, excellent communication and organizational skills, and experience with loan compliance and underwriting preferred. | Lumin Digital Inc. is the leading provider of online banking solutions for financial institutions in the U.S. market. We value Trust, Respect and Boldness. We believe that relationships are built with each interaction and strive to create a company where these interactions further our common goals. We foster a culture where we can take risks, stay transparent and lean on each other to deliver unparalleled service. We have developed the world’s best digital banking platform where consumers and their financial institutions can engage productively and achieve transformative experiences together. We create unique and personalized user engagement by combining real-time analytics with best-in-class design delivered through high-performance applications. Lumin Digital has been breaking barriers as the first digital banking solution provider to be cloud native while radically rethinking the relationship between consumers and their financial institutions. A role with purpose: Are you looking for a challenging career where you can change the lives of millions of Americans, where you can work with the most talented team in the field and where you can be the best version of you? If so, then you could be the next product manager who can join us and accelerate our product roadmap with fresh ideas and innovative thinking. What you get to do: Be a true leader with responsibility for designing, developing, and launching software alongside talented teams of engineers, project managers and professional services teams Craft and communicate a compelling product vision and strategy with stakeholders, including internal teams, clients and prospects Own the product life cycle from conception to delivery; including requirements gathering, documentation creation, timelines specification, user experience analysis, quality assurance, product performance and product usage Work with a cross-functional teams of designers, engineers, data scientists, trainers and financial institutions to build and bring innovative products to market Work with user, platform and third-party data to develop new and exciting features that improve the financial lives of consumers Engage with the Lumin Digital community and help to make Lumin Digital a better organization through honest, candid and respectful feedback Monitor and measure launched products to continuously improve usability and incorporate observations into the product development process Connect with clients, prospects, vendors and others in the Fintech industry at conferences, trade shows and onsite events You will succeed by leveraging your: BA/BS degree or equivalent educational and professional experience 5+ years of experience in product management (or equivalent) with 2+ years in lending/LOS/digital account opening/credit onboarding at a bank, credit union, fintech, or vendor. Experience launching LOS capabilities (or adjacent) with demonstrated outcome lifts. Excellent documentation, stakeholder leadership, and auditor-friendly habits. Proficiency with Agile methodologies and tools such as JIRA and Confluence. Excellent communication, organizational, and analytical skills. Ability to manage multiple priorities and thrive in a fast-paced, innovative environment. Your experience in one or more of these areas will help you excel: Small-business and/or consumer underwriting experience. Familiarity with government regulations and loan compliance. Core/servicing integration exposure. Experience reading credit bureaus, determining decision logic, analyzing fraud mitigation data, and integrating eSigning You will love working here because you will: Have the freedom to speak your mind towards a common goal of delivering the best digital experience to the market Make data-driven decisions working alongside clients, engineers and designers Develop and deploy market-changing features and solutions in a fast-paced, continuously improving environment Build and foster trusting relationships, resulting in communal growth and improvement \n \n $145,000 - $165,000 a year \n LIFE AT LUMIN DIGITAL Lumin Digital is a trailblazer in digital banking solutions, driven by a unique approach to technology, service, and people. We empower credit unions and banks by creating cutting-edge digital experiences that continuously serve, engage, and grow their membership base. Lumin is 100% cloud-native, purpose-built to unlock the full advantages of the cloud for financial institutions and their users. At Lumin, we thrive on curiosity and innovation. Our culture fosters trust - in our expertise and decisions, respect - for diverse perspectives and talents, and boldness - in pursuing innovative paths. These values guide us, shaping a workplace where collaboration thrives, ideas flourish, and new possibilities are discovered. Focused on continuous improvement and innovation, we encourage our team to explore, experiment, and put new ideas into action, challenging the usual way of doing things. Lumin Digital is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis, in accordance with applicable law. For more information, visit lumindigital.com.

Lead and coordinate multi-channel B2B marketing campaigns across outbound channels ensuring alignment, execution, and performance optimization. | 5+ years B2B marketing experience with hands-on campaign execution in LinkedIn Ads, Display/ABM platforms, HubSpot or similar, strong collaboration and analytical skills, preferably in SaaS or fintech. | The Senior Campaign Operations Manager will lead the planning and execution of cross-functional, targeted marketing campaigns across paid outbound channels, including Display (via Demandbase), LinkedIn Ads and InMail, and HubSpot Sales Sequences. This role blends strategic oversight with hands-on execution to ensure campaign planning, production, and performance are seamlessly coordinated across Product Marketing, Brand & Content, Program Management, and Commercial Operations. This role will drive alignment, manage timelines and deliverables, and oversee asset development and performance tracking to optimize demand generation and brand growth. Additionally, this role contributes to the development of campaign messaging and design, ensuring consistency, impact, and alignment with Lumin Digital’s overall marketing strategy. Essential Functions and Responsibilities: Lead end-to-end campaign development and execution, translating strategic ideas into actionable plans through launch, optimization, and retrospective review across multiple outbound channels (e.g., LinkedIn Ads, Display, Email, and Landing Pages). Coordinate cross-functional collaboration with Brand, Content, Lifecycle, PR, Product Marketing, and Operations teams to ensure alignment, accountability, and seamless campaign delivery. Maintain and manage campaign calendars, defining clear timelines, owners, milestones, and deliverables for all initiatives. Oversee campaign optimization, monitoring performance to refine targeting, creative, and messaging, while phasing out low-performing tactics and integrating new content. Ensure alignment of all campaign inputs—including audience targeting, positioning, creative assets, and content—to drive brand awareness, engagement, and demand generation. Collaborate with platform operators (Demandbase, HubSpot, and WordPress) to ensure accurate targeting, scoring, and technical execution of go-to-market campaigns. Implement and manage campaign tracking infrastructure, including UTM tagging, taxonomy, and documentation to support accurate reporting and performance insights. Partner with the Analytics team to assess campaign effectiveness through key metrics such as influenced pipeline, engagement, and conversion performance, and lead post-campaign retrospectives. Serve as the central campaign operations hub, communicating status updates, enforcing standardized templates and processes, and keeping Sales, Customer Success, and Executive stakeholders informed of key campaign activities. Perform other duties as assigned. Position Specifications Education: Bachelor’s degree in Business, Marketing, or related field or equivalent combination of education and experience preferred Experience: 5 years of experience in B2B marketing, including substantial hands-on work developing and executing integrated, multi-channel campaigns for technical or SaaS products. Demonstrated experience managing outbound campaigns across LinkedIn Ads, Display/ABM platforms (e.g., Demandbase), and marketing automation systems (HubSpot, Marketo, or similar). Track record of success collaborating with Product Marketing, Brand, Content, and Sales to align campaign objectives, messaging, and audience targeting. Experience in high-growth SaaS environments, ideally within fintech or digital technology sectors. Knowledge, Skills, & Abilities: Strong understanding of B2B demand generation and account-based marketing (ABM) frameworks, including campaign planning, audience segmentation, and measurement. Ability to balance strategic thinking and tactical execution, managing detailed campaign deliverables while maintaining alignment to high-level goals. Analytical mindset with the ability to interpret campaign metrics, extract insights, and recommend actionable optimizations. Proficiency with marketing tools like Asana, Demandbase, HubSpot, and WordPress, Confluence, etc. Exceptional communication, collaboration, and stakeholder management skills—able to influence without authority and build trust across teams. Highly organized, with meticulous attention to process, documentation, and follow-through. Curious, adaptable, and motivated by continuous improvement and performance outcomes. Thrives in a fast-paced, high-autonomy environment that values accountability, creativity, and data-driven decision-making. Travel: Minimal, generally 12 days or less per year LIFE AT LUMIN DIGITAL Lumin Digital is a trailblazer in digital banking solutions, driven by a unique approach to technology, service, and people. We empower credit unions and banks by creating cutting-edge digital experiences that continuously serve, engage, and grow their membership base. Lumin is 100% cloud-native, purpose-built to unlock the full advantages of the cloud for financial institutions and their users. At Lumin, we thrive on curiosity and innovation. Our culture fosters trust - in our expertise and decisions, respect - for diverse perspectives and talents, and boldness - in pursuing innovative paths. These values guide us, shaping a workplace where collaboration thrives, ideas flourish, and new possibilities are discovered. Focused on continuous improvement and innovation, we encourage our team to explore, experiment, and put new ideas into action, challenging the usual way of doing things. Lumin Digital is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis, in accordance with applicable law. For more information, visit lumindigital.com. We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.

Drive cross-functional alignment and delivery excellence across multiple agile teams to ensure product initiatives meet strategic goals and quality standards. | 5+ years program/project management in software/SaaS/FinTech, strong agile methodology knowledge, advanced Jira experience, and excellent communication skills. | The Software Program Manager at Lumin Digital is responsible for driving cross-functional alignment, visibility, and delivery excellence across Lumin’s product portfolio. This role ensures that product initiatives are effectively planned, prioritized, executed, and measured - connecting strategy to execution across Product, Development, and Client-facing teams. As a subject matter expert in agile delivery and program management, the Program Manager facilitates collaboration, improves operational processes, and enables predictable, scalable outcomes for Lumin and its financial institution clients. Essential Functions, Responsibilities, Experience: Coordinate and oversee execution across multiple agile teams, ensuring delivery aligns with strategic goals, timelines, and quality standards. Develop and maintain visibility into program and portfolio-level progress; proactively identify risks, dependencies, and resource constraints. Facilitate communication and collaboration across Product Management, Development, Client Success, and Leadership to ensure shared understanding and delivery clarity. Partner with Product Leadership to drive prioritization processes, balancing capacity and business needs while supporting corporate planning. Define, track, and report key performance indicators to assess delivery health, velocity, and value realization; communicate insights to stakeholders and executives. Lead continuous improvement initiatives to enhance product delivery processes, including agile ceremonies, backlog management, and release readiness. Develop and maintain program dashboards and tools (e.g., Jira, Confluence) to improve transparency and reporting accuracy. Serve as a trusted advisor to product and engineering leadership, ensuring issues are identified early and resolved efficiently. Support portfolio-level governance by maintaining accurate documentation of plans, decisions, and program artifacts. Perform additional responsibilities as assigned by the Product Leadership Team. Position Specifications Education: Bachelor’s degree in Business, Computer Science, Product Management, or a related field - or equivalent education and professional experience. Experience: 5 or more years of experience in program or project management within a software, SaaS, or FinTech environment. Proven success leading cross-functional agile programs with multiple concurrent workstreams. Demonstrated ability to manage large-scale, complex initiatives through the full software development lifecycle. Experience developing and implementing program management frameworks, tools, and reporting structures. Advanced Jira dashboard/reporting experience preferred. Knowledge, Skills, & Abilities: Strong understanding of agile and traditional software development methodologies (e.g., Scrum, Kanban, Scaled Agile Framework (SAFe)). Exceptional communication, facilitation, and relationship-building skills across business and technical teams. Proven ability to identify risks, dependencies, and tradeoffs and to drive timely resolutions. Data-driven mindset with the ability to leverage metrics for insight and decision-making. Skilled in program and project management tools (e.g., Jira, Confluence) and proficient with virtual communication tools (e.g., Google Workspace). Highly organized and proactive, with the ability to manage multiple priorities in a fast-paced, evolving environment. Strong analytical and problem-solving skills with a focus on continuous improvement and delivery excellence. PMP, PMI-ACP, CSM, or equivalent certification preferred. Experience with hybrid or scaled Agile delivery frameworks a plus. Travel: Minimal, generally 12 days or less per year, ~2X team get togethers a year \n \n $120,000 - $140,000 a year \n LIFE AT LUMIN DIGITAL Lumin Digital is a trailblazer in digital banking solutions, driven by a unique approach to technology, service, and people. We empower credit unions and banks by creating cutting-edge digital experiences that continuously serve, engage, and grow their membership base. Lumin is 100% cloud-native, purpose-built to unlock the full advantages of the cloud for financial institutions and their users. At Lumin, we thrive on curiosity and innovation. Our culture fosters trust - in our expertise and decisions, respect - for diverse perspectives and talents, and boldness - in pursuing innovative paths. These values guide us, shaping a workplace where collaboration thrives, ideas flourish, and new possibilities are discovered. Focused on continuous improvement and innovation, we encourage our team to explore, experiment, and put new ideas into action, challenging the usual way of doing things. Lumin Digital is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis, in accordance with applicable law. For more information, visit lumindigital.com.

Lead and coordinate multi-channel marketing campaign planning, execution, optimization, and performance tracking across teams and platforms. | 5+ years B2B marketing experience with hands-on integrated campaign execution using LinkedIn Ads, Demandbase, HubSpot, and strong collaboration with product marketing and sales teams. | The Senior Campaign Operations Manager will lead the planning and execution of cross-functional, targeted marketing campaigns across paid outbound channels, including Display (via Demandbase), LinkedIn Ads and InMail, and HubSpot Sales Sequences. This role blends strategic oversight with hands-on execution to ensure campaign planning, production, and performance are seamlessly coordinated across Product Marketing, Brand & Content, Program Management, and Commercial Operations. This role will drive alignment, manage timelines and deliverables, and oversee asset development and performance tracking to optimize demand generation and brand growth. Additionally, this role contributes to the development of campaign messaging and design, ensuring consistency, impact, and alignment with Lumin Digital’s overall marketing strategy. Essential Functions and Responsibilities: Lead end-to-end campaign development and execution, translating strategic ideas into actionable plans through launch, optimization, and retrospective review across multiple outbound channels (e.g., LinkedIn Ads, Display, Email, and Landing Pages). Coordinate cross-functional collaboration with Brand, Content, Lifecycle, PR, Product Marketing, and Operations teams to ensure alignment, accountability, and seamless campaign delivery. Maintain and manage campaign calendars, defining clear timelines, owners, milestones, and deliverables for all initiatives. Oversee campaign optimization, monitoring performance to refine targeting, creative, and messaging, while phasing out low-performing tactics and integrating new content. Ensure alignment of all campaign inputs—including audience targeting, positioning, creative assets, and content—to drive brand awareness, engagement, and demand generation. Collaborate with platform operators (Demandbase, HubSpot, and WordPress) to ensure accurate targeting, scoring, and technical execution of go-to-market campaigns. Implement and manage campaign tracking infrastructure, including UTM tagging, taxonomy, and documentation to support accurate reporting and performance insights. Partner with the Analytics team to assess campaign effectiveness through key metrics such as influenced pipeline, engagement, and conversion performance, and lead post-campaign retrospectives. Serve as the central campaign operations hub, communicating status updates, enforcing standardized templates and processes, and keeping Sales, Customer Success, and Executive stakeholders informed of key campaign activities. Perform other duties as assigned. Position Specifications Education: Bachelor’s degree in Business, Marketing, or related field or equivalent combination of education and experience preferred Experience: 5 years of experience in B2B marketing, including substantial hands-on work developing and executing integrated, multi-channel campaigns for technical or SaaS products. Demonstrated experience managing outbound campaigns across LinkedIn Ads, Display/ABM platforms (e.g., Demandbase), and marketing automation systems (HubSpot, Marketo, or similar). Track record of success collaborating with Product Marketing, Brand, Content, and Sales to align campaign objectives, messaging, and audience targeting. Experience in high-growth SaaS environments, ideally within fintech or digital technology sectors. Knowledge, Skills, & Abilities: Strong understanding of B2B demand generation and account-based marketing (ABM) frameworks, including campaign planning, audience segmentation, and measurement. Ability to balance strategic thinking and tactical execution, managing detailed campaign deliverables while maintaining alignment to high-level goals. Analytical mindset with the ability to interpret campaign metrics, extract insights, and recommend actionable optimizations. Proficiency with marketing tools like Asana, Demandbase, HubSpot, and WordPress, Confluence, etc. Exceptional communication, collaboration, and stakeholder management skills—able to influence without authority and build trust across teams. Highly organized, with meticulous attention to process, documentation, and follow-through. Curious, adaptable, and motivated by continuous improvement and performance outcomes. Thrives in a fast-paced, high-autonomy environment that values accountability, creativity, and data-driven decision-making. Travel: Minimal, generally 12 days or less per year \n \n $145,000 - $165,000 a year \n LIFE AT LUMIN DIGITAL Lumin Digital is a trailblazer in digital banking solutions, driven by a unique approach to technology, service, and people. We empower credit unions and banks by creating cutting-edge digital experiences that continuously serve, engage, and grow their membership base. Lumin is 100% cloud-native, purpose-built to unlock the full advantages of the cloud for financial institutions and their users. At Lumin, we thrive on curiosity and innovation. Our culture fosters trust - in our expertise and decisions, respect - for diverse perspectives and talents, and boldness - in pursuing innovative paths. These values guide us, shaping a workplace where collaboration thrives, ideas flourish, and new possibilities are discovered. Focused on continuous improvement and innovation, we encourage our team to explore, experiment, and put new ideas into action, challenging the usual way of doing things. Lumin Digital is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis, in accordance with applicable law. For more information, visit lumindigital.com.

Lead and coordinate complex multi-channel marketing programs ensuring alignment, on-time delivery, budget adherence, and measurable impact. | Bachelor's degree, 8+ years marketing program/project management experience, fintech or SaaS background, PMP or Agile certification preferred, strong leadership and analytical skills. | The Senior Manage of Marketing Program Manager, is responsible for managing the coordination, execution, and governance of high-impact marketing programs and all-channel marketing campaigns that drive brand awareness, demand generation, and client engagement. This individual ensures marketing initiatives and assets are delivered on time, on budget, and aligned with strategic business/marketing objectives. The role requires a mix of strategic planning, stakeholder management, and operational excellence to enable cross-functional marketing success. This person will work closely with campaign operations to align and optimize the targeted outbound campaigns. The ideal candidate brings operational rigor, technical expertise, project management excellence, and a collaborative mindset to unify marketing efforts under one coordinated plan. Essential Functions and Responsibilities: Lead end-to-end management of complex marketing programs spanning brand, content, product, digital, lifecycle, and events. Develop and manage integrated marketing plans and timelines in collaboration with campaign, creative, product marketing, and sales teams. Work closely with the campaign operations manager to drive cross-functional alignment and ensure program objectives, deliverables, and KPIs are clear and achievable. Establish and oversee project management frameworks, tools, and processes for marketing initiatives. Serve as the central liaison between marketing teams, campaign operations, and brand / creative teams to ensure clear alignment of goals and deliverables. Provide transparent reporting on project milestones, risks, and outcomes. Anticipate bottlenecks, identify solutions, and balance competing priorities across teams. Proactively collaborate and problem-solve to remove barriers to success. Facilitate effective communication across internal teams and external agency or vendor partners. Support annual, quarterly, and critical program marketing planning cycles, ensuring alignment with corporate objectives. Manage program budgets and resource allocations to optimize efficiency and impact. Coordinate closely with campaign operations to implement and refine program performance tracking and post-campaign analysis. The ideal candidate brings operational rigor, technical expertise, project management excellence, and a collaborative mindset to unify marketing efforts under one coordinated plan. Foster a collaborative, high-performance culture focused on accountability, learning, and innovation. Champion best practices in program management, agile marketing, and continuous improvement. Perform other duties as assigned. Position Specifications Education: Bachelor’s degree in Marketing, Business Administration, Communications, or related field. PMP, Agile, or other project management certification. Experience: 8 years of experience in marketing program or project management Proven success managing complex, multi-channel marketing initiatives. Experience in fintech or SaaS industries. Experience working with creative, digital, and analytics teams in a B2B environment. Knowledge, Skills, & Abilities: Exceptional communication, organizational, and leadership skills. Strong analytical mindset with the ability to translate insights into action. Program Execution Excellence: Demonstrates the ability to deliver marketing programs on time, within budget, and with measurable results that consistently exceed defined impact and performance goals. Cross-Functional Leadership: Effectively leads and collaborates across cross-functional teams to ensure clear accountability, transparent communication, and streamlined execution of marketing initiatives. Operational Maturity and Continuous Improvement: Drives continuous enhancement of marketing operations by identifying process efficiencies, optimizing workflows, and advancing the organization’s operational maturity and executional excellence. Strategic Partnership and Influence: Serves as a trusted advisor and operational partner to campaign operations, marketing leadership, and creative teams—providing strategic insights, fostering collaboration, and ensuring alignment between strategy and execution. Travel: Minimal, generally 12 days or less per year, ~2X team get togethers a year \n \n $165,000 - $185,000 a year \n LIFE AT LUMIN DIGITAL Lumin Digital is a trailblazer in digital banking solutions, driven by a unique approach to technology, service, and people. We empower credit unions and banks by creating cutting-edge digital experiences that continuously serve, engage, and grow their membership base. Lumin is 100% cloud-native, purpose-built to unlock the full advantages of the cloud for financial institutions and their users. At Lumin, we thrive on curiosity and innovation. Our culture fosters trust - in our expertise and decisions, respect - for diverse perspectives and talents, and boldness - in pursuing innovative paths. These values guide us, shaping a workplace where collaboration thrives, ideas flourish, and new possibilities are discovered. Focused on continuous improvement and innovation, we encourage our team to explore, experiment, and put new ideas into action, challenging the usual way of doing things. Lumin Digital is an equal opportunity employer. We consider all qualified applicants without regard to race, color, religion, sex, national origin, disability, protected veteran status, sexual orientation, gender identity, or any other legally protected basis, in accordance with applicable law. For more information, visit lumindigital.com.