2 open positions available
Lead global inside-sales operations by governing CRM processes, coordinating outreach campaigns, analyzing sales performance, and managing enablement programs. | Requires a bachelor's degree and 6–8 years in sales operations or commercial enablement, preferably in life sciences or CRO, with Salesforce and commercial intelligence tool proficiency. | When our values align, there's no limit to what we can achieve. At Parexel, we all share the same goal - to improve the world's health. From clinical trials to regulatory, consulting, and market access, every clinical development solution we provide is underpinned by something special - a deep conviction in what we do. Each of us, no matter what we do at Parexel, contributes to the development of a therapy that ultimately will benefit a patient. We take our work personally, we do it with empathy and we're committed to making a difference. About Parexel Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere. We work with focus, agility, and shared purpose -- moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry-leading innovation, With Heart(R). About the Role We are seeking a Senior Manager, Global Commercial Operations and Enablement, to join our team in a remote capacity. As a Senior Manager, Global Commercial Operations and Enablement, you will drive operational excellence and strategic enablement across our global Inside Sales and commercial teams. This role is essential to advancing our commercial effectiveness, supporting business development objectives, and enabling our teams to deliver exceptional client value. You'll serve as the operational and strategic backbone of our Inside Sales organization, partnering with cross-functional teams to design and execute processes, campaigns, and enablement programs that accelerate business growth. You'll join a fast-paced, growth-oriented environment focused on making a meaningful impact through sales operations optimization, global enablement strategy, and commercial campaign execution. With diverse teams and continuous learning opportunities, the Senior Manager, Global Commercial Operations and Enablement can explore career paths and expand skills across commercial strategy and operations. Key Responsibilities Design, implement, and continuously improve sales operations processes and CRM governance (Salesforce) to ensure data integrity, pipeline visibility, and adoption across the global Inside Sales organization Develop and execute a comprehensive global sales enablement strategy that equips Inside Sales and MBD teams with the skills, tools, content, and processes needed to engage effectively with biotech and pharmaceutical clients Lead the development and execution of MBD Inside Sales outreach campaigns, including prospecting, nurture, and re-engagement campaigns, utilizing intelligence platforms such as LinkedIn Sales Navigator, Zymewire, Citeline, and Pitchbook Partner with Marketing to align MBD Inside Sales support with corporate events and conferences, coordinating pre-event, on-site, and post-event activities to convert event participation into qualified meetings and pipeline opportunities Analyze sales performance data and generate actionable insights using tools such as Power BI and Tableau to support commercial leadership decision-making and drive continuous improvement Serve as a primary point of contact for commercial operations and enablement needs, building and maintaining effective working relationships with the Global Head of Inside Sales, regional directors, commercial leadership, and marketing teams Design and deliver onboarding and ongoing training programs for Inside Sales and MBD team members, ensuring alignment between enablement content and go-to-market strategy Manage and optimize sales enablement platforms (e.g., Highspot) and sales engagement automation tools (e.g., Gong Engage) to support enablement initiatives and campaign execution Candidate Profile You'll thrive in this role if you bring: Expertise in sales operations, CRM management, and commercial enablement strategy Experience designing and executing sales processes, campaigns, and enablement programs that drive measurable business results Strong proficiency with Salesforce, sales enablement platforms, and commercial intelligence tools Proven ability to collaborate across functions and communicate clearly with senior stakeholders Strategic thinking balanced with hands-on execution capability and attention to detail Comfort working in a global, matrixed environment with the ability to manage multiple priorities simultaneously Understanding of the CRO and life sciences commercial landscape, including biotech and pharmaceutical client segments Required Qualifications Bachelor's degree in Business, Life Sciences, Marketing, Communications, or a related field Minimum 6-8 years of experience in sales operations, commercial enablement, or business development within a CRO, life sciences, or related professional services environment Demonstrated experience designing and implementing sales operations processes and enablement programs Proficiency in Salesforce CRM, including pipeline management, reporting, and administration Experience with sales enablement platforms such as Highspot Familiarity with commercial intelligence platforms including LinkedIn Sales Navigator, Zymewire, Citeline, and Pitchbook Proficiency in MS Office/365 including Excel, PowerPoint, and Teams Strong project management and organizational skills with the ability to manage multiple priorities simultaneously Effective verbal and written communication skills, including the ability to present to senior stakeholders Preferred Qualifications Master's degree or MBA Relevant certifications in sales enablement, CRM administration, or project management (e.g., Salesforce Administrator Certification, PMP) Working knowledge of sales engagement automation tools such as SalesLoft and/or Gong Prior people management or team leadership experience Knowledge of the CRO industry and clinical development services landscape Experience planning and managing industry events and conferences in a commercial context Benefits and Compensation Health, Vision & Dental Insurance Tuition Reimbursement Vacation/Holiday/Sick Time Flexible Spending & Health Savings Accounts Work/Life Balance 401(k) with Company match Pet Insurance For a complete list of benefits, please visit www.parexel.com/us-benefits. The potential base pay range for this role is $115K – 120K. The actual salary offered may vary within this range based on several factors, including the position and level offered, skills, education, training, experience, professional achievements, and location. Some roles may also be eligible for additional incentives, bonuses, or other compensation programs. Our Talent Acquisition team will provide details on applicable bonus plans or incentive structures for eligible positions. We offer a comprehensive benefits package to eligible employees, which includes paid time off, a 401(k) match, life insurance, health insurance, and additional benefit offerings in accordance with the terms of our applicable plans. If this job doesn't sound like the next step in your career, but perhaps you know of someone who'd be a perfect fit, send them the link to apply! We believe in flexibility, growth, and creating space for people to do their best work. Join us and be part of a team where your contributions help shape the future of clinical research. EEO Disclaimer Parexel is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to legally protected status, which in the US includes race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
Coordinate sourcing activities and supplier relationships to ensure compliant clinical study supplies are available. | Requires operational understanding of clinical studies, sourcing, contracting, and strong analytical and communication skills. | About Parexel Parexel is a leading global clinical development partner delivering insights-driven clinical and consulting solutions to the life sciences industry. With 22,000+ employees worldwide, we partner with biopharmaceutical companies and research sites to design and deliver patient-focused clinical trials that broaden access and make research a care option for anyone, anywhere. We work with focus, agility, and shared purpose, moving with urgency to address patient needs and accelerate the delivery of new therapies. We embrace bold thinking, adapt quickly to change, and continually raise the bar for the speed and quality of clinical research. We are expanding our team and seeking talented individuals to help drive industry-leading innovation, With Heart. About the Role We are seeking a Supply and Logistics Coordinator (Supply Sourcing Coordinator, Clinical Supply Coordinator) to join our team working remotely. As a Supply and Logistics Coordinator, you will provide tactical sourcing solutions for depots, investigational medicinal products, couriers, and ancillary supplies. You will analyze complex study requirements, advise internal customers, and coordinate sourcing activities that help ensure compliant products and services are available when clinical studies need them. You will join a fast-paced, collaborative environment where your work will support clinical study execution through supplier selection, sourcing, contracting, problem resolution, and supply planning. By building effective supplier relationships and improving sourcing processes, you will help teams respond to urgent study needs while maintaining quality, compliance, and service. Key Responsibilities • Maintain close working relationships with internal customers and provide professional sourcing advice and assistance at all levels. • Monitor the quality and efficiency of sourcing processes, pricing accuracy, purchase requests, approvals, and purchase orders. • Conduct commodity research, supplier selection and evaluation, and requests for information, quotation, and proposals. • Ensure products and services are obtained at budgeted prices and that ancillary materials and investigational products meet local import and export requirements. • Coordinate the return of rental equipment and medical devices, manage returns and refunds, and liaise with suppliers to obtain credit documentation. • Own and action sourcing help desk tickets, create and execute Statements of Work, and complete on-demand sourcing activities that support study needs. • Analyze data and trends to support predictive bulk purchasing and trigger qualifications of new suppliers with Procurement when required. • Anticipate sourcing challenges, take ownership through resolution, and work with suppliers to identify comparable compliant ancillary supplies. • Obtain required supplier and manufacturer documentation for import and export activities. • Take action on quality issues involving third-party suppliers and manage risk mitigation through resolution. • Assist internal customers with sourcing questions and system challenges and mentor junior team members. Candidate Profile You'll thrive in this role if you bring: • Strengths in sourcing, supplier coordination, analytical problem-solving, and project management • An operational understanding of clinical studies, clinical supply chains, and sourcing and contracting principles • A client-focused approach with the ability to work with urgency and accountability in a changing environment • The ability to collaborate across functions, work effectively in a matrix environment, and communicate across cultures • Strong organization, time management, and attention to detail when managing multiple priorities and tight timelines • Proficiency with Microsoft Office applications and the ability to learn new systems and processes • A flexible, self-motivated, and professional approach to assignments and continued learning Required Qualifications • Bachelor's degree, Master's degree, or equivalent in biology, pharmacy, another health-related discipline, international trade, business administration, or logistics, or relevant work experience • Operational understanding of clinical studies, related supply chain activities, sourcing, and contracting principles • Knowledge of Good Clinical Practice, Good Distribution Practice, and Good Practice requirements • Strong Microsoft Office knowledge • Strong analytical and problem-solving skills with the ability to adapt to changing study needs • Excellent interpersonal, verbal, and written communication skills • Ability to prioritize work with tight timelines and significant urgency while maintaining attention to detail and first-time quality Preferred Qualifications • 4+ years of sourcing or procurement experience in a contract research organization or pharmaceutical environment • Knowledge of sourcing operations and supplier management • Cross-functional business team experience • Process and project management capabilities Benefits and Compensation • Health, Vision & Dental Insurance • Tuition Reimbursement • Vacation/Holiday/Sick Time • Flexible Spending & Health Savings Accounts • Work/Life Balance • 401(k) with Company match • Pet Insurance For a complete list of benefits, please visit www.parexel.com/us-benefits. We offer a comprehensive benefits package to eligible employees, which includes paid time off, a 401(k) match, life insurance, health insurance, and additional benefit offerings in accordance with the terms of our applicable plans. If this job doesn't sound like the next step in your career, but perhaps you know of someone who'd be a perfect fit, send them the link to apply! We believe in flexibility, growth, and creating space for people to do their best work. Join us and be part of a team where your contributions help shape the future of clinical research. #LI-REMOTE
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