Ironclad

Lead design and delivery of AI initiatives from prototypes to production while mentoring engineers. | Strong backend and distributed systems engineering with AI product feature experience and familiarity with LLM patterns. | Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn. This is a hybrid role. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. About the Role We are building a new elite Squad Team: a small, high-leverage engineering group focused on fast-moving, high-priority AI initiatives across Ironclad. This is not a traditional team tied to one surface area for years. Instead, the Squad Team is designed to move quickly across product and platform boundaries: incubating new AI capabilities, accelerating strategic bets, unblocking critical delivery gaps, and helping bring promising ideas from concept to production. As a member of the Squad Team, you will be one of the technical anchors for this effort, and report to VP Engineering of AI. You will work across multiple codebases (including starting new ones) and domains, partner closely with product and engineering leaders, and help us execute some of the company’s most important AI initiatives. You should be excited about ambiguity, energized by fast context switching, and motivated by building real products that deliver customer value quickly. We have multiple roles open, and hiring a range of levels. This is the right role for people who are high-agency builders who combine strong technical depth with product sense, urgency, and excellent judgment. What You’ll Do Lead the design and delivery of high-priority AI initiatives across Ironclad, from early prototype through production launch. Rapidly ramp into new systems, codebases, and problem areas, and drive execution with minimal hand-holding. Incubate new product ideas in areas such as contract AI, agentic workflows, intelligent extraction, search, and automation. Partner closely with product, design, legal domain experts, and go-to-market teams to turn customer needs into shipped product. Raise the engineering bar through strong technical judgment, crisp execution, and pragmatic use of AI-assisted development tools. Identify organizational or technical bottlenecks and help close them, whether by building, debugging, simplifying, or unblocking teams. Mentor other engineers through hands-on leadership, code reviews, technical direction, and example-setting. Help shape how Ironclad builds with modern AI systems, including evals, orchestration, prompting, retrieval, and production quality standards. What We’re Looking For Execution Ability to build and ship production software in fast-paced environments. Ability to lead ambiguous, cross-functional efforts and turning them into concrete outcomes. High agency and ownership: you see gaps, form a point of view, and drive things forward. Strong bias to action, with the ability to balance speed and quality. Excellent collaboration skills and low ego; you work well by influence, not just authority. Technical Strength Strong software engineering fundamentals, especially in backend systems and distributed systems. Ability to learn unfamiliar systems quickly and be productive in codebases you did not originally build. Experience building AI-powered product features, platforms, or internal developer systems. Familiarity with modern LLM application patterns such as agentic workflows, retrieval, evals, tool use, and quality/error analysis. Comfort using AI coding tools to accelerate development, while maintaining engineering rigor and sound judgment. Product Mindset Strong product instinct and customer empathy. You care not just about whether a system works, but whether it solves an important user problem. Excitement about iterating quickly, learning from real usage, and improving product quality over time. Why This Role Is Different The Squad Team is meant to be a force multiplier for the organization. You won’t be limited to one narrow lane. You’ll help us: incubate new AI product bets accelerate critical initiatives fill execution gaps where speed and technical depth matter most bring strong engineering craftsmanship to the company’s most strategic work This role is a great fit for someone who loves operating like a founder inside a company: moving quickly, solving hard problems, and creating leverage wherever it matters most. How We Work We believe in technical leaders who stay close to the work. This role is highly hands-on. You will spend most of your time building, designing, debugging, and driving execution, while also mentoring others and helping shape technical direction. You’ll join a team that values: urgency with good judgment high ownership product thinking strong engineering craft practical, fast learning low ego and high collaboration Tech Stack Our stack includes TypeScript, React, Node.js, and cloud-native infrastructure. Experience with the exact stack is less important than your ability to learn quickly, operate across systems, and ship high-quality work. What Success Looks Like In this role, success means you: help launch meaningful new AI capabilities faster unblock important initiatives across teams elevate execution quality wherever you engage become a trusted technical leader for high-priority, cross-cutting work help Ironclad build durable advantage in contract AI Base Salary Range: $180,000 - $220,000 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. US Full-Time Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available Market-leading leave policies, including gender-neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre-tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at **UK Employee-specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Provide technical leadership and strategic direction for SRE and cloud platform teams, drive architectural resilience, and mentor engineers. | 8+ years DevOps/SRE experience, expert Kubernetes and cloud platform knowledge, coding experience, and leadership in SRE best practices. | Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn. This is a hybrid role. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. We are seeking a strategic, high-output Staff/Senior Staff SRE to define the future of our cloud platform and champion engineering excellence across Ironclad. In this role, you will pair deep cloud-native mastery with a passion for mentoring, driving architectural resilience, and solving complex distributed systems at scale. Roles & Responsibilities: • Provide technical leadership and strategic direction for the Site Reliability Engineering team and our broader Cloud Platform • Define and champion SRE best practices, setting the standard for engineering excellence across the entire organization • Solve the whole problem. Architecture for resiliency, identify risks, and make it happen. • A proven track record of designing and driving an 'automate-everything' culture (build, test, deploy, monitor) • Preference for collaboration, open communication and reaching across functional borders • Thorough understanding of backup/recovery systems, cloud storage architecture, and distributed systems • Be on an on-call rotation to respond to incidents that impact Ironclad’s availability, and provide support with internal or customer-facing incidents • Translate the near, mid, and long-term strategic needs of the business into a scalable, resilient platform roadmap • Drive critical architectural decisions with a relentless focus on security, scalability, and high performance • Be a mentor, multiply our team’s output with leadership and guidance Key Skills: • 8+ years of DevOps / SRE experience • 5+ years of coding experience • Expert knowledge of Kubernetes and Google Cloud Platform (or similar provider) • Ability to build resilient infrastructure • Modern GitOps - Experience with tools like Terraform/Pulumi, CircleCI, ArgoCD • Experience with modern AI enabled tools such as Claude Code, Cursor, Zed • Troubleshooting and analytical skills, can PR review human and AI generated code • Strong technical aptitude and exceptional communication skills (written and verbal) • Desire for helping customers, and the ability to dive deep and learn a new product. • Experience and desire to work cross-functionally • Team and goal-oriented. • High output; low ego Bonus Points if you have: • Experience with multi-region support • Expert Database Management Experience • Experience managing AI Infrastructure • Typescript Experience Base Salary Range: Staff Site Reliability Engineer: $220,000 - $235,000 Senior Staff Site Reliability Engineer: $245,000 - $270,000 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. US Full-Time Employee Benefits at Ironclad: • 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available • Market-leading leave policies, including gender-neutral parental leave and compassionate leave • Family forming support through Maven for you and your partner • Paid time off - take the time you need, when you need it • Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use • Mental health support through Modern Health, including therapy, coaching, and digital tools • Pre-tax commuter benefits (US Employees) • 401(k) plan with Fidelity with employer match (US Employees) • Regular team events to connect, recharge, and have fun • And most importantly: the opportunity to help build the company you want to work at • UK Employee-specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Compensation Range: $245K - $270K

Provide technical leadership and strategic direction for the SRE team to build a scalable, resilient cloud platform. | 8+ years DevOps/SRE experience, 5+ years coding, expert Kubernetes and GCP knowledge, proficiency with GitOps tools, strong cross-functional collaboration. | Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn. This is a hybrid role. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. We are seeking a strategic, high-output Staff/Senior Staff SRE to define the future of our cloud platform and champion engineering excellence across Ironclad. In this role, you will pair deep cloud-native mastery with a passion for mentoring, driving architectural resilience, and solving complex distributed systems at scale. Roles & Responsibilities: Provide technical leadership and strategic direction for the Site Reliability Engineering team and our broader Cloud Platform Define and champion SRE best practices, setting the standard for engineering excellence across the entire organization Solve the whole problem. Architecture for resiliency, identify risks, and make it happen. A proven track record of designing and driving an 'automate-everything' culture (build, test, deploy, monitor) Preference for collaboration, open communication and reaching across functional borders Thorough understanding of backup/recovery systems, cloud storage architecture, and distributed systems Be on an on-call rotation to respond to incidents that impact Ironclad’s availability, and provide support with internal or customer-facing incidents Translate the near, mid, and long-term strategic needs of the business into a scalable, resilient platform roadmap Drive critical architectural decisions with a relentless focus on security, scalability, and high performance Be a mentor, multiply our team’s output with leadership and guidance Key Skills: 8+ years of DevOps / SRE experience 5+ years of coding experience Expert knowledge of Kubernetes and Google Cloud Platform (or similar provider) Ability to build resilient infrastructure Modern GitOps - Experience with tools like Terraform/Pulumi, CircleCI, ArgoCD Experience with modern AI enabled tools such as Claude Code, Cursor, Zed Troubleshooting and analytical skills, can PR review human and AI generated code Strong technical aptitude and exceptional communication skills (written and verbal) Desire for helping customers, and the ability to dive deep and learn a new product. Experience and desire to work cross-functionally Team and goal-oriented. High output; low ego Bonus Points if you have: Experience with multi-region support Expert Database Management Experience Experience managing AI Infrastructure Typescript Experience Base Salary Range: Staff Site Reliability Engineer: $220,000 - $235,000 Senior Staff Site Reliability Engineer: $245,000 - $270,000 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. US Full-Time Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available Market-leading leave policies, including gender-neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre-tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at **UK Employee-specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Lead technical strategy and architecture for backend services, collaborate cross-functionally, and mentor engineers. | 7+ years backend architecture experience, leadership across teams, and use of AI tools to improve velocity. | Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn. This is a hybrid role. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. Engineering @ Ironclad As a Senior Staff Software Engineer at Ironclad, you'll work cross-functionally to identify business problems and architect, build, and verify solutions. You'll build a platform that lets lawyers scale themselves and their businesses 100x more effectively. At Ironclad, we’ve built a product that brings a two thousand year old profession into the digital age, and you’ll play a pivotal role in driving the foundation forward by building the wave of AI powered contract intelligence features. We seek experienced engineers with strong coding fundamentals and a track record of shipping high quality products. We work in a highly collaborative environment, and strive to foster a positive, inclusive culture and offer remote work flexibility. If you’d like to join us on our mission to build the product that legal teams love, let’s talk! What you'll do: Serve as the Technical Lead Architect and owner of Ironclad’s document and record service, driving the technical strategy and decisions that ensure reliability, scalability, and performance Partner across engineering teams, ensuring the document service unlocks new feature capabilities and AI innovation Mentor and provide thoughtful feedback to other engineers and cultivate a culture of engineering excellence Collaborate cross functionally with product managers, designers, and other engineers to spec, design, and build features and systems Partner with quality engineers to define, build and maintain testing strategy Grow your teams by interviewing and recruiting talented engineers to Ironclad Work on a modern stack built upon: TypeScript, Node.js, PostgresSQL, Temporal, and Docker containers in Kubernetes on Google Cloud Platform (experience with these specific technologies not required) Build and apply AI tools and features to power the future of contract intelligence What we look for: At least 7 years of software experience architecting, building, launching and maintaining complex (backend/platform) systems (a formal degree is not required, we are prioritizing industry experience) Leadership across teams and a drive towards improving overall technical architecture and achieving company-wide goals Passion for software engineering to build and ship great product Experience leveraging AI tooling across a team to improve execution quality and velocity Hands-on experience shipping valuable products to production with real user feedback A high bar for quality Strong cross-team communication and collaboration skills Ironclad’s Values: drive, intent, integrity, and empathy Base Salary Range: $250,000 - $270,000 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. US Full-Time Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available Market-leading leave policies, including gender-neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre-tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at **UK Employee-specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Manage and grow engineering team while leading scalable solutions and partnering with product and design teams. | 5+ years software engineering and 2+ years leadership experience with proficiency in TypeScript, React, and Node.js. | Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from Rivian to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn. This is a hybrid role. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. Responsibilities: Team Leadership: Manage and grow a high-performing team of engineers. Foster a culture of technical excellence, high agency, and pragmatic delivery. Challenge the status quo when there are opportunities to elevate Ironclad’s product and culture. Product Delivery: Lead the execution of agentic solutions to major contracting challenges faced by our customers’ procurement teams, spearhead scalability improvements to meet increasing demands of enterprise-scale performance, and more. Strategic Roadmap: Partner with Product and Design to ensure that proposed solutions fully satisfy our customers’ needs and align to Ironclad’s high-level strategic objectives. Technical Contribution: Actively participate in the codebase, and use sound technical judgment and collaborative critique to refine specs and designs. System Ownership: Own and improve the existing core systems that power your team’s product surfaces, ensuring they are scalable, reliable, and maintainable. AI-Forward Operations: Lead by example in adopting AI tooling (such as Cursor or Claude Code) to improve engineering velocity and code quality. Operational Excellence: Work with Quality Engineers, Security Engineers, and SREs to define testing strategies for non-deterministic AI outputs, validate end-to-end experiences, guard against vulnerabilities and unsafe coding practices, and ensure adequate performance at high scale. Team Representation: Manage cross-team dependencies to mitigate delivery delays. Build awareness of your team’s work for other teams and departments. Hiring and Performance: Interview and recruit more talented engineers to join Ironclad. Provide 1:1 support for your team’s engineers and formal feedback for talent management when needed. What We’re Looking For: Experience: 5+ years of software engineering experience with a track record of shipping production-grade web applications. Leadership: 2+ years of experience in engineering management or technical leadership, with a proven ability to grow engineers. Technical Stack: Proficiency in TypeScript, React, and Node.js. Experience with Docker, Kubernetes, PostgreSQL, and Google Cloud Platform is a plus. Passion: Desire to build and ship great product, keeping customer value in mind. A high bar for quality, upheld personally and with other engineers. AI Fluency: Familiarity with modern AI tools for code development (such as Claude Code) and experience incorporating AI into a customer-facing product experience. Soft Skills: Excellent cross-team communication and collaboration skills, both spoken and written. Ironclad Culture: Alignment with Ironclad’s values: Drive, Intent, Integrity, and Empathy. Base Salary Range: $245,000 - $270,000 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. US Full-Time Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available Market-leading leave policies, including gender-neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre-tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at **UK Employee-specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Provide comprehensive executive administrative support including calendar and travel management, communication liaison, event planning, and project coordination in a hybrid work environment. | 3-5+ years executive support experience in fast-paced startup or tech environment, strong organizational and communication skills, proficiency with productivity tools, and availability for hybrid work in San Francisco. | Business runs on contracts. Every dollar earned, relationship formed, and advantage gained comes down to the contract that makes it real. But getting a contract done is more complicated than it should be. And when contract data is buried, leaders can’t see risks, obligations, or act in time. Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work six years running, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn. About the role: We are looking for a dedicated and detail-oriented Executive Assistant to support our GTM organization. The ideal candidate is a self-starter who can think outside the box, juggle multiple tasks with ease, and thrives in a fast-paced environment. This role requires excellent organizational skills, a proactive approach, and the ability to manage a wide range of administrative and executive support tasks. This is a hybrid role based out of our San Francisco office. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. What you'll do: Provide comprehensive administrative support to some of our GTM leaders (currently 3 VPs), including calendar management, meeting coordination, and travel arrangements. Act as a liaison between executives, team members, and external stakeholders, ensuring effective communication and follow-up. Assist in planning and executing company events, meetings, and team-building activities. Manage and prioritize multiple tasks and projects with a keen attention to detail and a high level of accuracy. Handle confidential information with discretion and maintain a high level of professionalism. Coordinate and manage special projects, ensuring timely completion and adherence to company standards. Contribute to the overall efficiency and effectiveness of the team by identifying opportunities for process improvement and implementing innovative solutions. Foster a positive and collaborative team environment, demonstrating flexibility and a strong commitment to team success. What you'll bring: 3 - 5+ years of experience in an executive support role, preferably in a fast-paced startup or tech environment. You’ll have worked with GTM or business leaders and supported multiple leaders in the past. Exceptional organizational and time management skills, with the ability to prioritize and handle multiple tasks simultaneously as well as to quickly pivot as priorities can rapidly shift even throughout the day. Strong attention to detail, organized and responsive. Intellectually curious and committed to continuous learning and collaboration to improve how we work. Excellent written, verbal and interpersonal communication skills. Proficiency in Google Office Suite and other productivity tools such as Slack, Notion, Coupa, Navan and Zoom and bring an enthusiasm to learn and use new tools. Light experience with Salesforce, Seismic and Catalyst is a plus! Strong ability to create impactful presentation materials. Ability to think proactively and take initiative, anticipating the needs of executives and the team. Demonstrated ability to work independently, resourcefully and also as part of a team, with a flexible and adaptable approach. Serve as a trusted partner to the executive, demonstrating unwavering integrity and impeccable judgment when handling proprietary and confidential data. Availability to work in our San Francisco office two days per week (Tuesday/Thursday), with potential for increased presence as required. Why Join Us: Be part of a fast-growing startup with a dynamic and passionate team. Opportunity to work on exciting projects and make a significant impact. Collaborative and innovative work environment. Competitive compensation and benefits package. Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available Market-leading leave policies, including gender-neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Home office setup stipend to make your space work for you Pre-tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at Base Salary Range: $110,000 - $125,000 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

As a Staff Software Engineer, you will collaborate cross-functionally to identify business problems and architect solutions. You will lead technical discussions and mentor other engineers while building features and systems. | Candidates should have at least 5 years of experience in software engineering with a focus on building and maintaining complex systems. Strong communication skills and a passion for delivering high-quality products are essential. | Business runs on contracts. Every dollar earned, relationship formed, and advantage gained comes down to the contract that makes it real. But getting a contract done is more complicated than it should be. And when contract data is buried, leaders can’t see risks, obligations, or act in time. Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work six years running, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn. Engineering @ Ironclad As a Staff Software Engineer at Ironclad, you'll work cross-functionally to identify business problems and architect, build, and verify solutions. You'll build a platform that lets lawyers scale themselves and their businesses 100x more effectively. At Ironclad, we’ve built a product that brings a two thousand year old profession into the digital age, and you’ll play a pivotal role in driving the foundation forward. We’re looking for experienced engineers with strong coding fundamentals and a proven track record of delivering high-quality products. Our team is building conversational and semantic search technologies to help customers quickly find what they need in modern contracts by unlocking the value of unstructured data. We thrive in a collaborative, inclusive environment, support remote work flexibility, and are united by our mission to create a product that legal teams love. If this sounds like you, we’d love to connect! What you'll do: Collaborate cross functionally with product managers, designers, and other engineers to spec, design, and build features and systems Partner with quality engineers to define, build and maintain testing strategy Lead technical discussions, mentor and provide thoughtful feedback to other engineers on the team Grow your teams by interviewing and recruiting talented engineers to Ironclad Work on a modern stack built upon: TypeScript, ReactJS, Node.js, Java, and Docker containers in Kubernetes on Google Cloud Platform (experience with these specific technologies not required) Leading a team at the forefront of innovation, driving new approaches and delivering AI-powered features and agentic frameworks (LLM & NLP) What we look for: At least 5+ years of software experience architecting, building, launching and maintaining complex systems (a formal degree is not required, we are prioritizing industry experience) Leadership across teams and a drive towards improving overall technical architecture and achieving company-wide goals Passion for software engineering to build and ship great product Hands-on experience shipping valuable products to production with real user feedback A high bar for quality Strong cross-team communication and collaboration skills Ironclad’s Values: drive, intent, integrity, and empathy Benefits: Health, dental, and vision insurance 401k Wellness reimbursement Take what you need vacation policy Generous parental leave for both primary and secondary caregivers Base Salary Range: Staff Software Engineer: $210,000 - $235,000 Senior Staff Software Engineer: $240,000 - $270,000 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Build and maintain internal tools and automation to improve developer workflows and productivity across the organization. | 5+ years experience, proficiency in at least one modern language (Python, Go, TypeScript), cloud platform familiarity, CI/CD experience, and strong software development lifecycle knowledge. | Ironclad is the leading AI-powered contract lifecycle management platform, processing billions of contracts every year. Every business is powered by contracts, but managing them can slow companies down and cost millions of dollars. Global innovators like L’Oréal, OpenAI, and Salesforce trust Ironclad to transform contracting into a strategic advantage - accelerating revenue, reducing risk, and driving efficiency. It’s the only platform that manages every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. We’re building the future of intelligent contracting and writing the narrative for how contracts unlock strategic growth. Forrester Wave and Gartner Magic Quadrant have consistently recognized Ironclad as a leader in our category. We’ve also been named one of Fortune’s Great Places to Work six years running, featured on Glassdoor’s Best Places to Work, and recognized by Forbes’ 50 Most Promising AI Companies. We’re backed by leading investors like Accel, Sequoia, Y Combinator, and BOND. We’d love for you to join us! This is a hybrid role. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. About the Role Join our Developer Productivity Team and play a key role in shaping the future of how we build and deliver software. As a Senior Software Engineer to Software Engineer 2, you will focus on creating tools, automation, and infrastructure that enhance the productivity of our development teams. You will work on improving developer workflows, reducing manual processes, and ensuring a seamless development experience across the organization. Your expertise in cloud computing (AWS, GCP, Azure), full-stack development (TypeScript, React, Node.js, Python), and infrastructure will be critical in driving productivity initiatives. A great fit for an individual contributor who is interested in growing into a leadership role; this position is a path to management. Core Responsibilities Build and maintain internal tools that improve developer workflow efficiency Implement automation solutions for common development tasks Contribute to monitoring systems for developer productivity metrics Collaborate with product and infrastructure teams to identify pain points Write clear documentation for tools and processes Support and maintain existing developer tools Participate in code reviews and technical discussions Required Qualifications Bachelor's / Master’s degree in Computer Science, Software Engineering, or equivalent experience 5+ years of software development experience Strong proficiency in at least one modern programming language (Python, Go, TypeScript) Experience with CI/CD pipelines and tools Familiarity with cloud platforms (AWS OR GCP OR Azure) Understanding of software development lifecycle and RESTful API design and development Experience with version control systems (Git) Preferred Qualifications Experience building internal developer platforms or developer tools Knowledge of infrastructure as code Experience with workflow automation Familiarity with monitoring tools Contributions to open-source projects Experience with API design Key Competencies Strong problem-solving abilities Good communication skills Ability to work independently Team-oriented mindset Attention to detail Basic understanding of system design Impact You'll Have Improve developer workflows through automation Reduce manual processes in development pipeline Create tools that enhance code quality Support team productivity initiatives Contribute to developer experience improvements Benefits: Health, dental, and vision insurance 401k Wellness reimbursement Take what you need vacation policy Generous parental leave for both primary and secondary caregivers Base Salary Range: Senior Software Engineer: $180,000 - $200,000 Staff Software Engineer: $210,000 - $235,000 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Analyze marketing pipeline and campaign performance, build dashboards in Looker, develop marketing data models, and translate data into strategic narratives. | 5-7 years marketing or business analytics experience in B2B SaaS, strong SQL and Python skills, proficiency with BI tools like Looker or Tableau, and excellent communication. | Ironclad is the leading AI-powered contract lifecycle management platform, processing billions of contracts every year. Every business is powered by contracts, but managing them can slow companies down and cost millions of dollars. Global innovators like L’Oréal, OpenAI, and Salesforce trust Ironclad to transform contracting into a strategic advantage - accelerating revenue, reducing risk, and driving efficiency. It’s the only platform that manages every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. We’re building the future of intelligent contracting and writing the narrative for how contracts unlock strategic growth. Forrester Wave and Gartner Magic Quadrant have consistently recognized Ironclad as a leader in our category. We’ve also been named one of Fortune’s Great Places to Work six years running, featured on Glassdoor’s Best Places to Work, and recognized by Forbes’ 50 Most Promising AI Companies. We’re backed by leading investors like Accel, Sequoia, Y Combinator, and BOND. We’d love for you to join us! Ironclad is the #1 contract lifecycle management platform for innovative companies. Every company, in every country, in every industry runs on contracts, but managing these contracts slows companies down and costs them millions of dollars. L’Oréal, Staples, Mastercard, and other leading innovators use Ironclad to collaborate and negotiate on contracts, accelerate contracting while maintaining compliance, and turn contracts into critical carriers of operational business intelligence. It’s the only platform flexible enough to handle every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. Ironclad is writing the narrative that shows how beautiful and functional contracting will change business. We’re a leader in the Forrester Wave for Contract Lifecycle Management. We have been recognized as a Fortune Great Place to Work for four consecutive years. Our innovation and work culture have been recognized by Glassdoor's Best Places to Work 2023, Forbes’ 50 Most Promising AI Companies, Wing Venture Capital's Enterprise Tech 30, and Gartner's Magic Quadrant. We work in a highly collaborative environment, and strive to foster a positive, inclusive culture. We’re backed by leading investors like Accel, Y Combinator, Sequoia, and BOND. For more information, visit www.ironcladapp.com or follow us on LinkedIn and Twitter. About the Role We’re looking for a Senior Data Analytics Manager, Marketing Analytics to join our growing Data & Analytics team. In this role, as an individual contributor you will partner closely with our revenue marketing leadership to uncover insights that drive pipeline generation, campaign effectiveness, and overall go-to-market performance. You’ll bring rigor and storytelling to our data, ensuring the business can make faster, smarter decisions. This role is highly cross-functional, giving you visibility and impact across business development, digital marketing, and events. It’s an opportunity to shape how Ironclad understands its top-of-funnel engine in a high-growth environment. This role will report to the Sr. Manager, GTM Data Science & Analytics. What You’ll Do Partner with Marketing leaders to analyze pipeline generation, campaign performance, and conversion trends, providing actionable insights that improve ROI. Build dashboards and reporting in Looker that empower stakeholders to self-serve and confidently track their key metrics. Develop and maintain core marketing data models in our data warehouse to ensure consistent, reliable data foundations. Support the creation of business cases and models that guide investment decisions across channels, offers, and campaigns. Translate complex data into clear, compelling narratives that inform strategy at both the executive and operating levels. Collaborate with Sales, Finance, and Operations to ensure marketing analytics ties directly to pipeline and revenue impact. What We’re Looking For 5–7 years of experience in marketing analytics, data science, or business analytics, ideally in a B2B SaaS company. Strong proficiency in SQL, Python and BI tools (e.g., Looker, Tableau, or equivalent). Proven ability to define and track core marketing KPIs (e.g., pipeline, CAC, campaign ROI). Comfort building models and analyses that inform go-to-market decisions, from channel investments to pipeline forecasting. Excellent communication and data storytelling skills, able to translate findings into business strategy. Self-starter who thrives in a fast-paced, collaborative environment. Benefits: Health, dental, and vision insurance 401k Wellness reimbursement Take what you need vacation policy Generous parental leave for both primary and secondary caregivers Base Salary Range: $180,000 - $200,000 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Serve as primary advisor on employment law, develop policies and processes, lead investigations and compliance, and collaborate with People and Legal leadership in a hybrid work environment. | JD and CA Bar admission, 7+ years legal experience with 3+ years in-house in tech, expertise in employment law matters including investigations and policy, strong judgment and communication, project management, and legal tech knowledge. | Ironclad is the leading AI-powered contract lifecycle management platform, processing billions of contracts every year. Every business is powered by contracts, but managing them can slow companies down and cost millions of dollars. Global innovators like L’Oréal, OpenAI, and Salesforce trust Ironclad to transform contracting into a strategic advantage - accelerating revenue, reducing risk, and driving efficiency. It’s the only platform that manages every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. We’re building the future of intelligent contracting and writing the narrative for how contracts unlock strategic growth. Forrester Wave and Gartner Magic Quadrant have consistently recognized Ironclad as a leader in our category. We’ve also been named one of Fortune’s Great Places to Work six years running, featured on Glassdoor’s Best Places to Work, and recognized by Forbes’ 50 Most Promising AI Companies. We’re backed by leading investors like Accel, Sequoia, Y Combinator, and BOND. We’d love for you to join us! Ironclad is the #1 contract lifecycle management platform for innovative companies. Every company, in every country, in every industry runs on contracts, but managing these contracts slows companies down and costs them millions of dollars. L’Oréal, Staples, Mastercard, and other leading innovators use Ironclad to collaborate and negotiate on contracts, accelerate contracting while maintaining compliance, and turn contracts into critical carriers of operational business intelligence. It’s the only platform flexible enough to handle every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. Ironclad is writing the narrative that shows how beautiful and functional contracting will change business. We’re a leader in the Forrester Wave for Contract Lifecycle Management. We have been recognized as a Fortune Great Place to Work for four consecutive years. Our innovation and work culture have been recognized by Glassdoor's Best Places to Work 2023, Forbes’ 50 Most Promising AI Companies, Wing Venture Capital's Enterprise Tech 30, and Gartner's Magic Quadrant. We work in a highly collaborative environment, and strive to foster a positive, inclusive culture. We’re backed by leading investors like Accel, Y Combinator, Sequoia, and BOND. For more information, visit www.ironcladapp.com or follow us on LinkedIn and Twitter. Role Description We are excited about expanding our Legal Team! Ironclad is looking for a Senior Counsel, Employment Legal with 7+ years experience to serve as the primary advisor on all aspects of employment law and support a growing volume and pace of complex employment work and related issues as the company scales. This role would report to and work collaboratively with the Senior Director, Corporate & Employment to provide guidance on employment related legal matters that align with our company culture and global business objectives. This role will have a key role in a broad range of employment and HR issues, including policy and process development, employee relations issues, investigations and compliance. The role will work closely with People and Legal leadership. *This is a hybrid role based out of our San Francisco office. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. Responsibilities: Serve as the first point of contact for Ironclad’s People Team to develop and deliver creative solutions to complex employment issues that align with the company’s strategic goals and values. In partnership with the People Team, establish enterprise policies and scalable processes that will govern the legal aspects of the employment life cycle, including recruitment, compensation matters, reorganizations, leave management and administration, policy governance, employee privacy and more. Act as a trusted advisor to senior leaders on employment law trends, workplace investigations, and complex personnel issues and collaborate with the People Team to develop strategic solutions that align business objectives with applicable employment laws and regulations. Develop and deliver training programs for managers and People Team members on employment law best practices. Serve as the employment law team lead for international expansion and other corporate initiatives. Advise on matters arising out of the development and use of AI technology in recruiting/hiring, compliance, and other employment processes. Aid in developing our global compliance program. Openness to assisting the Legal team in other areas as workload permits. Qualifications: JD from an accredited law school and admission to the CA Bar. 7+ years of legal experience, with at least 3+ years in-house in tech; strong preference for experience in high growth B2B company. Proven track record in employment law matters, including employee relations issues, leave administration, pay equity, workplace investigations, performance management and policy development. Positive, business-focused attitude with excellent judgment, high integrity, and the ability to prioritize and manage multiple projects simultaneously and on time. Ability to quickly assess business challenges and understand business objectives, making timely and pragmatic recommendations in light of company priorities. Ability to communicate effectively with a wide range of people, collaborate with and build in partner relationships internally and externally. In-depth understanding of how legal issues impact different parts of the organization and ability to translate complex legal issues in a clear and understandable manner. Strong project management skills and a demonstrated ability to build and scale programs (including internationally) and lead cross-functional initiatives (including having led change management efforts). Deep understanding of the modern Legal tech stack and surrounding LegalTech ecosystem. Benefits: Health, dental, and vision insurance 401k Wellness reimbursement Take what you need vacation policy Generous parental leave for both primary and secondary caregivers Base Salary Range: $185,000.00 - $225,000.00 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

You will build and tune models and AI capabilities that ingest legal documents and extract key information. Additionally, you will implement backend services that power document understanding and natural language search. | A BS or advanced degree in Computer Science or a related field is required, along with 7+ years of hands-on experience in Python and backend service development. Experience with large language models and AI frameworks is also necessary. | Ironclad is the leading AI-powered contract lifecycle management platform, processing billions of contracts every year. Every business is powered by contracts, but managing them can slow companies down and cost millions of dollars. Global innovators like L’Oréal, OpenAI, and Salesforce trust Ironclad to transform contracting into a strategic advantage - accelerating revenue, reducing risk, and driving efficiency. It’s the only platform that manages every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. We’re building the future of intelligent contracting and writing the narrative for how contracts unlock strategic growth. Forrester Wave and Gartner Magic Quadrant have consistently recognized Ironclad as a leader in our category. We’ve also been named one of Fortune’s Great Places to Work six years running, featured on Glassdoor’s Best Places to Work, and recognized by Forbes’ 50 Most Promising AI Companies. We’re backed by leading investors like Accel, Sequoia, Y Combinator, and BOND. We’d love for you to join us! This is a hybrid role. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. AI Engineering @ Ironclad Ironclad is accelerating its AI initiatives to transform how contracts are built, managed & executed across an organization. We're looking for a AI/ML Engineer to help shape the future of legal AI. In this role, you’ll work with cutting-edge technologies such as Context Engineering, LLM Tuning / Post Training, Evaluation Frameworks to develop state-of-the-art models and intelligent systems that power product features used by leading legal teams. You’ll partner closely with product managers and designers to translate user needs into AI-powered product capabilities. You’ll also lead efforts in model evaluation, iteration, and deployment—ensuring our systems are robust, explainable, and continuously improving. As part of our end-to-end ownership model, you’ll contribute to the MLOps stack to ensure our models are scalable, reliable, and performant in production. What you'll be doing: Build and Tune models and AI capabilities that ingest legal documents, extract key information, and deliver actionable insights to customers Implementing backend services that power document understanding, classification, and natural language search 2 years of previous experience exploring and applying cutting-edge techniques in NLP, LLM integration, Prompt / Context Engineering, and semantic search to advance Ironclad’s AI/ML vision 2 years of previous experience designing and maintaining robust systems for context management, model training / tuning, orchestration, evaluation & inference, with a focus on scalability, reliability, and observability 2 years of previous experience developing and scaling retrieval-augmented generation (RAG) systems and agent-based orchestration frameworks for complex legal workflows Help build foundational AI/ML infrastructure, including tools for experimentation, model versioning, and online/offline performance monitoring Partner closely with product managers and designers to shape user-facing AI experiences and deliver value through APIs and intelligent features Required skills: BS or advanced degree in Computer Science, Engineering, or a related field Experience working with large language models (e.g., GPT, Claude) or building RAG systems Experience with embedding models and vector databases Experience in training, evaluating, and serving AI/ML models 7+ years of hands-on experience with Python, backend service development, and RESTful APIs Experience in NLP techniques such as text classification, entity extraction, document understanding, or question answering Proficiency with AI frameworks and APIs (e.g., PyTorch, TensorFlow, HuggingFace , OpenAI , LangChain) Experience with cloud platforms (e.g., GCP, AWS, Azure) Solid understanding of Git or other version control systems Strong engineering fundamentals and attention to code quality, testing, and maintainability Excellent communication and collaboration skills Passion for building AI products that solve real-world customer problemsS Nice to have: Familiarity with Vertex AI or other managed ML platforms Experience working with PDF and DOCX parsing for document ingestion Comfort with Docker and containerized development Familiarity with CI/CD systems (e.g., GitHub Actions, CircleCI) Monitoring and observability with tools like Datadog or equivalent Experience with data processing and analysis using tools like SQL, Pandas, NumPy, or PySpark Benefits: Health, dental, and vision insurance 401k Wellness reimbursement Take what you need vacation policy Generous parental leave for both primary and secondary caregivers Base Salary Range - Senior: $180,000 - $200,000 Base Salary Range - Staff: $210,000 - $235,000 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Lead and mentor a solution engineering team supporting sales, align technical solutions with customer needs, collaborate cross-functionally, and drive customer expansion initiatives. | 1-3 years leading a solution engineering/architecture team in enterprise B2B SaaS, experience with contract lifecycle management software, strong customer-facing skills, and ability to translate technical concepts into business value. | Ironclad is the leading AI-powered contract lifecycle management platform, processing billions of contracts every year. Every business is powered by contracts, but managing them can slow companies down and cost millions of dollars. Global innovators like L’Oréal, OpenAI, and Salesforce trust Ironclad to transform contracting into a strategic advantage - accelerating revenue, reducing risk, and driving efficiency. It’s the only platform that manages every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. We’re building the future of intelligent contracting and writing the narrative for how contracts unlock strategic growth. Forrester Wave and Gartner Magic Quadrant have consistently recognized Ironclad as a leader in our category. We’ve also been named one of Fortune’s Great Places to Work six years running, featured on Glassdoor’s Best Places to Work, and recognized by Forbes’ 50 Most Promising AI Companies. We’re backed by leading investors like Accel, Sequoia, Y Combinator, and BOND. We’d love for you to join us! Ironclad is the #1 contract lifecycle management platform for innovative companies. Every company, in every country, in every industry runs on contracts, but managing these contracts slows companies down and costs them millions of dollars. L’Oréal, Staples, Mastercard, and other leading innovators use Ironclad to collaborate and negotiate on contracts, accelerate contracting while maintaining compliance, and turn contracts into critical carriers of operational business intelligence. It’s the only platform flexible enough to handle every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. Ironclad is writing the narrative that shows how beautiful and functional contracting will change business. We’re a leader in the Forrester Wave for Contract Lifecycle Management. We have been recognized as a Fortune Great Place to Work for four consecutive years. Our innovation and work culture have been recognized by Glassdoor's Best Places to Work 2023, Forbes’ 50 Most Promising AI Companies, Wing Venture Capital's Enterprise Tech 30, and Gartner's Magic Quadrant. We work in a highly collaborative environment, and strive to foster a positive, inclusive culture. We’re backed by leading investors like Accel, Y Combinator, Sequoia, and BOND. For more information, visit www.ironcladapp.com or follow us on LinkedIn and Twitter. What You Will Be Doing • Build, lead, and mentor a high-performing Solution Engineering team supporting the Customer Account Executives within the sales org. • Foster a collaborative and innovative team culture that’s positive, motivating, and performance-driven. • Serve as a subject matter expert in supporting the Customer Account team throughout the customer lifecycle, ensuring technical alignment with customer needs to help them evolve and expand their use of Ironclad.. • Work closely with Customer Outcomes leadership to understand business goals and contribute to strategies for establishing and growing customer value realization on the Ironclad platform. • Collaborate closely with your peer SETS managers to align on shared strategies, operating models and career paths for the team. • Work closely with Customer Account Executives (CAEs) and Customer Outcomes leadership to understand the evolving needs of our existing customers and establish effective technical support for customer expansion initiatives. • Empower your team with scalable systems and repeatable processes to increase their skills, product knowledge, industry knowledge and professional habits. • Track and report key growth metrics to assess individual and team performance, and find innovative and creative ways to improve and increase performance. • Collaborate with cross-functional teams to align solution engineering efforts with overall business objectives and company priorities. • Foster strong collaboration with other departments, including Product Management, Engineering, and Marketing, to drive a unified customer experience. • Bring actionable insights back to Ironclad’s Product Team to help us evolve our platform from the lens of the customer • Help Ironclad scale through external and internal education and enablement efforts. Share your knowledge! Key Skills • 1-3 years of experience leading a solution engineering/architecture team in the Enterprise space, preferably in a B2B SaaS setting. • Experience hiring, motivating, and developing a team. • Proven track record of successfully supporting customer expansion initiatives, including upselling and cross-selling within customer accounts. • Strong understanding of Contract Lifecycle Management software, Customer Relationship Management software, Vendor Relationship Management software, Integration software and APIs. • Strong ability to work with technical and non-technical teams, and ability to translate technical concepts into business value. • Excellent communication and presentation skills. • Strong listening and ability to understand customers' needs. You think outside the box to solve their challenges and deliver a solution that will drive value for the customer. Benefits: • Health, dental, and vision insurance • 401k • Wellness reimbursement • Take what you need vacation policy • Generous parental leave for both primary and secondary caregivers OTE Range: $240,000.00-$280,000.00 The OTE range represents the minimum and maximum of the OTE range for this position based at our San Francisco headquarters. The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.