Ironclad

Drive operations and strategy to optimize top-of-funnel pipeline, develop KPIs and dashboards, and collaborate across departments to support go-to-market success. | 3-5 years in operations, sales strategy, or GTM roles, experience with Salesforce, data-driven modeling, and cross-functional collaboration. | Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn. Job Summary: Ironclad is looking for an individual contributor to drive operations and strategy to optimize our top-of-funnel pipeline driven by our Business Development team. This role will partner closely with Marketing and Sales leadership teams, as well as Finance and Business Intelligence to drive go-to-market success through process optimization and data insights. This role will also advise forecasting, pipeline management and pipeline/capacity needs. The role requires a balance of rolling up your sleeves while simultaneously keeping a strategic mindset on where we adapt for the future. Experience in a fast paced, growing SaaS company and an ability to drive impact through analysis are keys to success. This individual will report to the Director of Sales Operations. This is a hybrid role based out of our San Francisco office. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. What you’ll be doing: Operational Management and Planning Manage and drive core operating rhythms such as performance tracking, capacity planning and process design. Evaluate performance drivers to shape investment priorities and identify future opportunities informed by metrics and market insights Develop and manage KPIs and Dashboards that give insight into the health and performance of the Business Development organization. Drive the scalability and maturity of the SBDR operations, acting as a key advisor to leadership. Analyze metrics around activity, signals and pipeline performance to establish quotas for Business Development teams. Ensure the Business Development teams have the necessary enablement, reporting and tools to exceed targets. Understand the different streams and contributions to the pipeline and seek ways to enhance its value creation. Understand trends and performance of the pipeline as it progresses through the sales cycle across our various segments and team and be able to share proposals that can influence how we manage our pipeline. Model out different sales-based scenarios (capacity, attainment, pipeline, etc) to support decision making on current org and process design and as well as future design. Cross-functional Collaboration Work closely with departments across GTM and Finance such as Sales, Marketing, and Compensation to ensure implementation of processes and strategies that align to Ironclad’s annual plans and overall business strategy. Collaborate with Business Intelligence to build reports and dashboards that highlight productivity trends and surface insights to inform coaching and performance improvements. Understand the end-to-end lead flow process to assist in ensuring seamless lead routing and follow up efficiency. Act as the main point of contact for all Business Development technology requests. Engage with our systems teams to ensure they are most effectively supporting our sales motion. What we are looking for: 3-5 years of Operations, Sales Strategy, Management Consulting, or GTM-Focused role, preferably with companies scaling beyond $150M ARR. Operational excellence to develop and manage multiple processes and maintain accountability. Previous experience with Salesforce to drive lead flow processes and build reports and dashboards. Experience with a sales or business development team and understanding of the end-to-end process of building, executing, and measuring annual planning. Data-driven approach with fluidity in modeling across multiple scenarios and an understanding of how different sales and business variables impact each other. Ability to partner with cross functional teams (marketing, sales operations, finance, business intelligence), capable of conveying recommendations and outcomes to senior leaders. Strong communicator and project manager, able to prioritize initiatives and clearly communicate timelines to your team and stakeholders. Brings intellectual curiosity and proactively explores the business to uncover opportunities for improvement. Base Salary Range: $130,000 - $150,000 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. US Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available Market-leading leave policies, including gender-neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre-tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at **UK Employee-specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Manage and optimize sales pipeline operations, develop KPIs and dashboards, and collaborate across departments to improve sales processes. | 3-5 years in operations or sales strategy, experience with Salesforce, data modeling skills, and ability to partner with cross-functional teams. | Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn. Job Summary: Ironclad is looking for an individual contributor to drive operations and strategy to optimize our top-of-funnel pipeline driven by our Business Development team. This role will partner closely with Marketing and Sales leadership teams, as well as Finance and Business Intelligence to drive go-to-market success through process optimization and data insights. This role will also advise forecasting, pipeline management and pipeline/capacity needs. The role requires a balance of rolling up your sleeves while simultaneously keeping a strategic mindset on where we adapt for the future. Experience in a fast paced, growing SaaS company and an ability to drive impact through analysis are keys to success. This individual will report to the Director of Sales Operations. This is a hybrid role based out of our San Francisco office. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. What you’ll be doing: Operational Management and Planning • Manage and drive core operating rhythms such as performance tracking, capacity planning and process design. Evaluate performance drivers to shape investment priorities and identify future opportunities informed by metrics and market insights • Develop and manage KPIs and Dashboards that give insight into the health and performance of the Business Development organization. Drive the scalability and maturity of the SBDR operations, acting as a key advisor to leadership. • Analyze metrics around activity, signals and pipeline performance to establish quotas for Business Development teams. • Ensure the Business Development teams have the necessary enablement, reporting and tools to exceed targets. • Understand the different streams and contributions to the pipeline and seek ways to enhance its value creation. • Understand trends and performance of the pipeline as it progresses through the sales cycle across our various segments and team and be able to share proposals that can influence how we manage our pipeline. • Model out different sales-based scenarios (capacity, attainment, pipeline, etc) to support decision making on current org and process design and as well as future design. Cross-functional Collaboration • Work closely with departments across GTM and Finance such as Sales, Marketing, and Compensation to ensure implementation of processes and strategies that align to Ironclad’s annual plans and overall business strategy. • Collaborate with Business Intelligence to build reports and dashboards that highlight productivity trends and surface insights to inform coaching and performance improvements. • Understand the end-to-end lead flow process to assist in ensuring seamless lead routing and follow up efficiency. • Act as the main point of contact for all Business Development technology requests. Engage with our systems teams to ensure they are most effectively supporting our sales motion. What we are looking for: • 3-5 years of Operations, Sales Strategy, Management Consulting, or GTM-Focused role, preferably with companies scaling beyond $150M ARR. • Operational excellence to develop and manage multiple processes and maintain accountability. • Previous experience with Salesforce to drive lead flow processes and build reports and dashboards. • Experience with a sales or business development team and understanding of the end-to-end process of building, executing, and measuring annual planning. • Data-driven approach with fluidity in modeling across multiple scenarios and an understanding of how different sales and business variables impact each other. • Ability to partner with cross functional teams (marketing, sales operations, finance, business intelligence), capable of conveying recommendations and outcomes to senior leaders. • Strong communicator and project manager, able to prioritize initiatives and clearly communicate timelines to your team and stakeholders. • Brings intellectual curiosity and proactively explores the business to uncover opportunities for improvement. Base Salary Range: $130,000 - $150,000 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. US Employee Benefits at Ironclad: • 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available • Market-leading leave policies, including gender-neutral parental leave and compassionate leave • Family forming support through Maven for you and your partner • Paid time off - take the time you need, when you need it • Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use • Mental health support through Modern Health, including therapy, coaching, and digital tools • Pre-tax commuter benefits (US Employees) • 401(k) plan with Fidelity with employer match (US Employees) • Regular team events to connect, recharge, and have fun • And most importantly: the opportunity to help build the company you want to work at • *UK Employee-specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Develop and execute outbound prospecting strategies to generate leads and revenue, optimize outbound efforts, and leverage AI tools for targeted outreach. | 5+ years in B2B GTM roles with experience in outbound programs, proficiency with GTM systems, and strong copywriting and data analysis skills. | Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn. This is a hybrid role based out of our San Francisco office. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. Position Summary Reporting to the VP, Business Development, the Sr Mgr., Outbound Strategy is responsible for coordinating Ironclad’s outbound prospecting motion from end to end, partnering with leaders from product marketing, demand gen, sales, business development, and operations. This is a critical and highly visible role with a direct impact on fueling pipeline and revenue growth at Ironclad. You’ll develop targeting strategies, craft compelling messaging, and build scalable systems that make outbound more effective and efficient. If you know how to turn intent signals into high-impact plays, this role is for you. What You’ll Do Own the outbound campaign strategy: design and execute automated and signal-based outbound programs to drive meetings, pipeline, and revenue. Drive consistent motions across GTM: partner with sales and BDR leadership to ensure outbound efforts are coordinated and building on each other effectively Turn interest into pipeline: bridge the gap between marketing programs (events, webinars, content) and outbound execution by creating the target lists, assets, and plays Business Development/Sales can run with. Optimize for impact: Own the performance of outbound plays and materials. Continually test and improve key metrics (adoption, open/reply rates, meetings, pipeline conversion) and partner with Analytics to measure what matters — ultimately increasing revenue sourced from outbound. Leverage AI-powered workflows & buying signals: identify high-propensity accounts, generate and personalize outbound messaging at scale, and surface actionable insights from intent and engagement data. Partnering with GTM ops on exploring emerging AI capabilities and driving experimentation. Build for scale: manage and improve outbounding tools (Outreach, Qualified, Actively AI, etc.) in partnership with GTM Ops; own email creation, audit sequences, and implement learnings from experiments. Collaborate cross-functionally: work closely with Sales, PMM, Business Development, and Ops to ensure outbound efforts are aligned, measurable, and driving revenue. Qualifications 5+ years of B2B Go To Market experience in sales, marketing, or business development functions Proven track record of building outbound programs that scale and increase outbound efficiency Proven experience with cross functional communication and program orchestration Proficient in core GTM systems like Salesforce, Marketo, Outreach, Gong, Qualified, or similar Familiarity with AI GTM and signal-based systems like G2, 6sense, Actively AI, Unify, Clay etc. Strong copywriting skills for outbound email and message sequencing A/B testing and data analysis skills to optimize performance OTE Range: $136,000 - $204,000 The OTE range represents the minimum and maximum of the OTE range for this position based at our San Francisco headquarters. The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. US Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available Market-leading leave policies, including gender-neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre-tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at **UK Employee-specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Lead and execute the company's events and field marketing strategy to drive business growth and brand awareness. | Over 10 years of B2B marketing experience, with at least 5 years managing large-scale events and budgets, proficiency in Salesforce and BI tools, and strong stakeholder management skills. | Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn. JOB SUMMARY: We’re looking for a strategic events leader to shape and elevate the future of our events & field marketing function, playing a critical role in Ironclad’s next phase of growth. You’ll own the strategy, execution, and performance of all in-person programs designed to drive awareness, generate pipeline, accelerate deals, and build lasting relationships with our customers. This role is for someone who knows how to turn conferences, meetups, and live experiences into measurable business growth. You’ll partner closely with Demand Gen, Brand, PMM and Sales to align our messaging and deliver pipeline. You’ll lead a high-performing team of event and field marketers, bringing them together to execute memorable, high-impact experiences. WHAT YOU’LL BE DOING: Own the Events & Field Marketing Strategy Define where we show up, why it matters, and how we win across tradeshows, first-party events, and field programs. Build integrated event and field marketing plans aligned to company priorities, regional needs, and enterprise pipeline objectives. Own the full events budget, forecasting, planning, and vendor strategy to maximize ROI and brand impact. Lead and Develop a High-Performing Team Manage, mentor, and grow a team of event and field marketers responsible for end-to-end program execution. Establish scalable processes, playbooks, and best practices that elevate consistency, creativity, and operational excellence. Drive Cross-Functional Alignment Partner closely with Sales & Business Development leadership to ensure events directly support pipeline creation, deal acceleration, and customer expansion. Work hand-in-hand with Product Marketing and Corporate Marketing to bring the Ironclad brand and story to life with aligned messaging and positioning. Collaborate with Demand Gen and ABM to build promotion plans and align with campaigns, target accounts, and pipeline goals Deliver Measurable Pipeline and Business Impact Partner with Marketing Ops and Finance to build clear attribution and measurement frameworks tied to pipeline, revenue, and expansion. Analyze performance, surface insights, and continuously optimize programs, investments, and future strategy. Clearly communicate the business impact of events to executive stakeholders. QUALIFICATIONS: 10+ years of experience in B2B marketing with a strong record in planning and executing in-house and third-party events, including 5+ years of management experience Demonstrated success owning large-scale events with measurable business impact and multi-million-dollar budgets Strong operations and vendor management capabilities, including contract negotiation and risk planning Deep understanding of pipeline and ROI measurement frameworks for events Superior communication and stakeholder management Proficiency in Salesforce and comfortable using BI tools (Looker) for reporting This is a hybrid role based out of our San Francisco office. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. Base Salary Range: $190,000 - $210,000 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. US Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available Market-leading leave policies, including gender-neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre-tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at **UK Employee-specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Build and execute partner marketing strategies and campaigns to drive awareness, pipeline, and revenue. | 5-7+ years in B2B tech marketing, experience with partner programs, SaaS knowledge, and strong project management skills. | Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn. About the Role Ironclad’s partner ecosystem is growing quickly, and this role sits at the center of how we activate and amplify it. As our Senior Partner Marketing Manager, you’ll build and scale the programs that bring our Systems Integrator (SIs) and Independent Software Vendor (ISVs) partners to market—driving awareness, partner-sourced pipeline, adoption, and revenue. You’ll collaborate closely with Product Marketing, Partnerships, Professional Services, Growth Marketing, and Customer Marketing to turn joint value propositions into integrated campaigns, partner stories, and launch plays. This is a great role for someone who enjoys creating structure, strengthening relationships, and translating strategy into campaigns that deliver real impact. What You Will Be Doing Build and manage a scalable partner marketing strategy and campaign calendar across priority SIs and ISVs. Design and execute end-to-end co-marketing programs (webinars, content, events, paid/social, field activations) that drive partner-sourced and influenced pipeline. Own day-to-day partner marketing relationships, including MDF/Co-op planning, approvals, execution, and ROI tracking. Develop joint messaging frameworks, narrative assets, campaign kits, case studies, solution briefs, and sales enablement materials that clearly articulate partner value. Create and maintain self-serve partner resources and playbooks for internal teams and partner counterparts. Partner with Growth Marketing on campaign operations (audiences, channels, cadences, attribution) and with Product Marketing on integration launch plays. Establish consistent attribution and measurement with RevOps/Analytics and socialize insights with partners and internal stakeholders. Support partner meetings, events, and field motions (up to ~20% travel). What We Are Looking For 5–7+ years of experience in B2B technology marketing, with emphasis on partner or channel marketing. Proven ability to build and execute co-marketing programs with ISVs and SIs, from planning through measurement. Strong understanding of SaaS and platform ecosystems; able to translate technical concepts into clear, compelling value propositions. Experience creating sales enablement materials and training that drive real adoption. Excellent project management and stakeholder management across multiple concurrent initiatives. Strong written and verbal communication skills; clear, crisp messaging and an executive-ready narrative instinct. Strategic, data-driven approach to evaluating and improving marketing effectiveness. Bachelor’s degree in Marketing, Business, or a related field. Nice to Have: Partner marketing experience in CLM or adjacent SaaS categories. Experience scaling partner programs from inception to enterprise maturity. Familiarity with partner portals and self-serve resource libraries. Comfort working cross-functionally with sales, marketing, product, technical teams, and external partner counterparts. Base Salary Range: $165,000.00 - $205,000.00 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. US Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available Market-leading leave policies, including gender-neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre-tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at **UK Employee-specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Manage benefits operations, support open enrollment, reconcile invoices, ensure compliance, and improve processes. | 3-5 years in benefits administration, experience with HRIS and benefits systems, knowledge of benefits laws and regulations. | Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn. This role exists to deliver a best-in-class benefits experience for employees while ensuring accuracy, compliance, and operational excellence. You’ll manage day-to-day benefits administration, partner with vendors and the People team, and help drive continuous improvements across enrollment, billing, compliance, and employee education. Success looks like high employee satisfaction, clean audits, and smooth annual renewals/open enrollment. What you’ll do Administer day-to-day benefits operations across health, welfare, and ancillary programs (eligibility, enrollments/changes, life events, COBRA handoffs, and offboarding). Own open enrollment execution end-to-end (project plan, employee communications, system readiness/testing, file validation, and QA on deductions and carrier confirmations). Reconcile monthly invoices and payroll deductions; investigate and resolve deltas proactively with carriers, brokers, and Payroll/Finance. Ensure compliance with ERISA, ACA, COBRA, HIPAA, Section 125, state leaves, and required employee notices; maintain accurate plan documents/SPDs and audit trails. Resolve employee inquiries with empathy and speed; track themes, SLAs, and root causes to reduce repeat tickets and improve self-serve resources. Partner with vendors/brokers on case management, escalations, eligibility, EDI/file issues, and small plan updates throughout the year. Maintain data integrity across HRIS/benefits platforms; run routine audits between HRIS, payroll, and carrier systems; document controls and SOX-ready processes where applicable. Support annual renewals with plan and census data, benchmarking pulls, communications, and launch readiness. Contribute to benefits education and change management (guides, new-hire onboarding content, manager FAQs, and benefit fair/webinar coordination). What you’ll bring Experience: 3–5 years in benefits administration at a growth-stage or enterprise company, benefits brokerage/TPA, or HR operations environment. Experience supporting or evaluating self-funded medical plan design and administration, including working with ASO carriers, TPAs, stop-loss arrangements, and interpreting claims reporting Skills: Detail orientation and operational rigor; employee support with clear written/verbal communication; cross-functional coordination (Payroll/Finance/People Ops); comfort with data audits, spreadsheets, and issue triage. Tools: Hands-on experience with HRIS and benefits admin systems and carrier/broker portals; strong Excel/Google Sheets; familiarity with ticketing systems and document workflows. Knowledge: Working understanding of ERISA, ACA, COBRA, HIPAA, Section 125, and leave/continuation basics (and willingness to deepen expertise). Nice to have Experience supporting or evaluating self-funded medical plan design/administration (e.g., working with ASO carriers, TPAs, stop-loss, claims reporting). Exposure to multi-state and/or international benefits coordination and vendor management. Process improvement experience (e.g., EDI/file audits, controls, SOPs, and error-rate reduction). How you’ll succeed in this role (competencies) Outcome orientation: you prioritize employee experience, accuracy, and cycle-time. Systems thinking: you design and document processes that scale and reduce rework. Data fluency: you use audits and metrics to spot issues early and validate fixes. Service mindset: you communicate clearly, handle sensitive topics with care, and close the loop. Base Salary Range: The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. US Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available Market-leading leave policies, including gender-neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre-tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at **UK Employee-specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Develop and execute a comprehensive corporate & product communications strategy to increase visibility and influence. | 7+ years of corporate communications, proven media relations, executive storytelling, and experience in B2B SaaS or enterprise tech. | Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn. About the Role Ironclad is transforming the future of AI contract management, and how we tell our story is critical to our continued success. We are looking for a Communications Lead to manage our media relations, corporate & product communications, and executive visibility efforts. In this role, you will craft compelling narratives, elevate our brand presence, and position Ironclad as the leading voice in AI contract lifecycle management. Reporting to VP, Corporate Marketing, this role will work closely with our CEO, executive team, and cross-functional leaders to drive media engagement, thought leadership, and industry influence. You will be responsible for ensuring Ironclad is top-of-mind for customers, prospects, influencers, and media, maintaining relevance in the broader zeitgeist and contributing to public discourse around AI, technology, and business. Key Responsibilities • Develop and execute a comprehensive corporate & product communications strategy that increases Ironclad’s visibility and influence. • Bring strong relationships with top-tier media and industry influencers to tell the Ironclad story in meaningful ways. • Secure high-impact media coverage in business, technology, and trade publications, ensuring consistent messaging. • Experiment with new types of media, including Substack, video, and podcasts. • Manage and act as a strategic partner for external agency relationships, maximizing their impact and value. • Bring strong POV and expertise in product storytelling that drives key messages within a crowded market. • Position Ironclad’s leadership team as industry thought leaders through media opportunities, speaking engagements, and content development. • Drive Ironclad’s corporate narrative, ensuring it resonates across all stakeholders, including customers, investors, and partners. • Develop and refine crisis communication protocols and playbooks, ensuring Ironclad responds effectively to sensitive issues. • Partner with the marketing and content teams to elevate compelling customer success stories in the press and beyond. Qualifications • 7+ years of corporate communications, PR, or media relations experience in B2B SaaS, enterprise tech, or legal tech. • Proven ability to develop and execute high-impact PR campaigns that drive brand awareness and market influence. • Deep expertise in media relations, executive thought leadership and storytelling. • Exceptional writing, messaging, and content development skills. • Strong understanding of enterprise B2B communications. • Experience managing crisis communications with confidence and clarity. • Strong leadership and cross-functional collaboration skills; experience working directly with executives. • Data-driven mindset with experience measuring the success of PR and comms initiatives. If you’re a strategic storyteller who thrives at the intersection of technology, media, and brand, we’d love to hear from you! Benefits at Ironclad: • 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available • Market-leading leave policies, including gender-neutral parental leave and compassionate leave • Family forming support through Maven for you and your partner • Paid time off - take the time you need, when you need it • Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use • Mental health support through Modern Health, including therapy, coaching, and digital tools • Pre-tax commuter benefits (US Employees) • 401(k) plan with Fidelity with employer match (US Employees) • Regular team events to connect, recharge, and have fun • And most importantly: the opportunity to help build the company you want to work at Base Salary Range: $170,000.00 - $205,000.00 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. US Employee Benefits at Ironclad: • 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available • Market-leading leave policies, including gender-neutral parental leave and compassionate leave • Family forming support through Maven for you and your partner • Paid time off - take the time you need, when you need it • Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use • Mental health support through Modern Health, including therapy, coaching, and digital tools • Pre-tax commuter benefits (US Employees) • 401(k) plan with Fidelity with employer match (US Employees) • Regular team events to connect, recharge, and have fun • And most importantly: the opportunity to help build the company you want to work at • *UK Employee-specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Provide comprehensive executive administrative support including calendar and travel management, communication liaison, event planning, and project coordination in a hybrid work environment. | 3-5+ years executive support experience in fast-paced startup or tech environment, strong organizational and communication skills, proficiency with productivity tools, and availability for hybrid work in San Francisco. | Business runs on contracts. Every dollar earned, relationship formed, and advantage gained comes down to the contract that makes it real. But getting a contract done is more complicated than it should be. And when contract data is buried, leaders can’t see risks, obligations, or act in time. Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work six years running, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn. About the role: We are looking for a dedicated and detail-oriented Executive Assistant to support our GTM organization. The ideal candidate is a self-starter who can think outside the box, juggle multiple tasks with ease, and thrives in a fast-paced environment. This role requires excellent organizational skills, a proactive approach, and the ability to manage a wide range of administrative and executive support tasks. This is a hybrid role based out of our San Francisco office. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. What you'll do: Provide comprehensive administrative support to some of our GTM leaders (currently 3 VPs), including calendar management, meeting coordination, and travel arrangements. Act as a liaison between executives, team members, and external stakeholders, ensuring effective communication and follow-up. Assist in planning and executing company events, meetings, and team-building activities. Manage and prioritize multiple tasks and projects with a keen attention to detail and a high level of accuracy. Handle confidential information with discretion and maintain a high level of professionalism. Coordinate and manage special projects, ensuring timely completion and adherence to company standards. Contribute to the overall efficiency and effectiveness of the team by identifying opportunities for process improvement and implementing innovative solutions. Foster a positive and collaborative team environment, demonstrating flexibility and a strong commitment to team success. What you'll bring: 3 - 5+ years of experience in an executive support role, preferably in a fast-paced startup or tech environment. You’ll have worked with GTM or business leaders and supported multiple leaders in the past. Exceptional organizational and time management skills, with the ability to prioritize and handle multiple tasks simultaneously as well as to quickly pivot as priorities can rapidly shift even throughout the day. Strong attention to detail, organized and responsive. Intellectually curious and committed to continuous learning and collaboration to improve how we work. Excellent written, verbal and interpersonal communication skills. Proficiency in Google Office Suite and other productivity tools such as Slack, Notion, Coupa, Navan and Zoom and bring an enthusiasm to learn and use new tools. Light experience with Salesforce, Seismic and Catalyst is a plus! Strong ability to create impactful presentation materials. Ability to think proactively and take initiative, anticipating the needs of executives and the team. Demonstrated ability to work independently, resourcefully and also as part of a team, with a flexible and adaptable approach. Serve as a trusted partner to the executive, demonstrating unwavering integrity and impeccable judgment when handling proprietary and confidential data. Availability to work in our San Francisco office two days per week (Tuesday/Thursday), with potential for increased presence as required. Why Join Us: Be part of a fast-growing startup with a dynamic and passionate team. Opportunity to work on exciting projects and make a significant impact. Collaborative and innovative work environment. Competitive compensation and benefits package. Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available Market-leading leave policies, including gender-neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Home office setup stipend to make your space work for you Pre-tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at Base Salary Range: $110,000 - $125,000 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

As a Staff Software Engineer, you will collaborate cross-functionally to identify business problems and architect solutions. You will lead technical discussions and mentor other engineers while building features and systems. | Candidates should have at least 5 years of experience in software engineering with a focus on building and maintaining complex systems. Strong communication skills and a passion for delivering high-quality products are essential. | Business runs on contracts. Every dollar earned, relationship formed, and advantage gained comes down to the contract that makes it real. But getting a contract done is more complicated than it should be. And when contract data is buried, leaders can’t see risks, obligations, or act in time. Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work six years running, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn. Engineering @ Ironclad As a Staff Software Engineer at Ironclad, you'll work cross-functionally to identify business problems and architect, build, and verify solutions. You'll build a platform that lets lawyers scale themselves and their businesses 100x more effectively. At Ironclad, we’ve built a product that brings a two thousand year old profession into the digital age, and you’ll play a pivotal role in driving the foundation forward. We’re looking for experienced engineers with strong coding fundamentals and a proven track record of delivering high-quality products. Our team is building conversational and semantic search technologies to help customers quickly find what they need in modern contracts by unlocking the value of unstructured data. We thrive in a collaborative, inclusive environment, support remote work flexibility, and are united by our mission to create a product that legal teams love. If this sounds like you, we’d love to connect! What you'll do: Collaborate cross functionally with product managers, designers, and other engineers to spec, design, and build features and systems Partner with quality engineers to define, build and maintain testing strategy Lead technical discussions, mentor and provide thoughtful feedback to other engineers on the team Grow your teams by interviewing and recruiting talented engineers to Ironclad Work on a modern stack built upon: TypeScript, ReactJS, Node.js, Java, and Docker containers in Kubernetes on Google Cloud Platform (experience with these specific technologies not required) Leading a team at the forefront of innovation, driving new approaches and delivering AI-powered features and agentic frameworks (LLM & NLP) What we look for: At least 5+ years of software experience architecting, building, launching and maintaining complex systems (a formal degree is not required, we are prioritizing industry experience) Leadership across teams and a drive towards improving overall technical architecture and achieving company-wide goals Passion for software engineering to build and ship great product Hands-on experience shipping valuable products to production with real user feedback A high bar for quality Strong cross-team communication and collaboration skills Ironclad’s Values: drive, intent, integrity, and empathy Benefits: Health, dental, and vision insurance 401k Wellness reimbursement Take what you need vacation policy Generous parental leave for both primary and secondary caregivers Base Salary Range: Staff Software Engineer: $210,000 - $235,000 Senior Staff Software Engineer: $240,000 - $270,000 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Build and maintain cloud platform infrastructure with a focus on SRE best practices, automation, scalability, and incident response. | 8+ years DevOps/SRE experience, 5+ years coding in Python, Go, or TypeScript, expertise in Docker/Kubernetes, cloud platforms, CI/CD tools, and strong communication skills. | Ironclad is the leading AI-powered contract lifecycle management platform, processing billions of contracts every year. Every business is powered by contracts, but managing them can slow companies down and cost millions of dollars. Global innovators like L’Oréal, OpenAI, and Salesforce trust Ironclad to transform contracting into a strategic advantage - accelerating revenue, reducing risk, and driving efficiency. It’s the only platform that manages every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. We’re building the future of intelligent contracting and writing the narrative for how contracts unlock strategic growth. Forrester Wave and Gartner Magic Quadrant have consistently recognized Ironclad as a leader in our category. We’ve also been named one of Fortune’s Great Places to Work six years running, featured on Glassdoor’s Best Places to Work, and recognized by Forbes’ 50 Most Promising AI Companies. We’re backed by leading investors like Accel, Sequoia, Y Combinator, and BOND. We’d love for you to join us! This is a hybrid role. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. Software Engineer, Platform Infrastructure sits under the umbrella of Product and Engineering and plays a pivotal role in ensuring our developers have the tools, infrastructure, and systems to provide our customers with reliable, secure, and scalable software. Roles & Responsibilities: Be part of the Cloud Platform SRE Team, focused on building our Cloud Platform using modern tools and best practices. Champion SRE best practices within the team and throughout the organization Solve the whole problem. Architecture for resiliency, identify risks, and make it happen. Ability to use a wide variety of open source technologies and tools Understanding of Continuous Integration & Continuous Delivery in the software engineering process and can clearly articulate how a Software Engineer, Platform Infrastructure facilitates these practices in collaboration with the Development, Quality Assurance and Technical Operations teams to drive business goals Ability to demonstrate a clear, energetic and excited interest in automating everything (build, test, release/deploy, monitoring, reporting), which includes Infrastructure as Code Preference for collaboration, open communication and reaching across functional borders Thorough understanding of backup/recovery systems, development automation routines, storage area networks and virtualization Be on an on-call rotation to respond to incidents that impact Ironclad’s availability, and provide support with internal or customer-facing incidents Develop an understanding of the near, mid, and long-term needs of the business - and understand how the Platform SRE contributes to its success Influence architectural decisions with a focus on security, scalability, and high performance Be a mentor, multiply our team’s output with leadership and guidance Key Skills: 8+ years of professional DevOps / SRE experience. 5+ years of coding (Python, Golang, TypeScript Shell Scripting, Rust, etc), scaling, and architecture work. Experience with Typescript is a plus. Expert knowledge of Docker and Kubernetes Experience with Google Cloud Platform (or similar provider) Experience with Build and Deployment tools such as Terraform, CircleCI, ArgoCD Experience with multi-region support is a plus Experience with ELK Stack, MongoDB, Postgres Strong technical aptitude and exceptional communication skills (written and verbal) Ability to appropriately prioritize and respond to different escalations Troubleshooting and analytical skills, drive to help customers, and the ability to dive deep and learn a new product. Experience and desire to work cross-functionally Team and goal-oriented. High output; low ego Benefits: Health, dental, and vision insurance 401k Wellness reimbursement Take what you need vacation policy Generous parental leave for both primary and secondary caregivers Base Salary Range: $180,000 - $200,000 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Build and maintain internal tools and automation to improve developer workflows and productivity across the organization. | 5+ years experience, proficiency in at least one modern language (Python, Go, TypeScript), cloud platform familiarity, CI/CD experience, and strong software development lifecycle knowledge. | Ironclad is the leading AI-powered contract lifecycle management platform, processing billions of contracts every year. Every business is powered by contracts, but managing them can slow companies down and cost millions of dollars. Global innovators like L’Oréal, OpenAI, and Salesforce trust Ironclad to transform contracting into a strategic advantage - accelerating revenue, reducing risk, and driving efficiency. It’s the only platform that manages every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. We’re building the future of intelligent contracting and writing the narrative for how contracts unlock strategic growth. Forrester Wave and Gartner Magic Quadrant have consistently recognized Ironclad as a leader in our category. We’ve also been named one of Fortune’s Great Places to Work six years running, featured on Glassdoor’s Best Places to Work, and recognized by Forbes’ 50 Most Promising AI Companies. We’re backed by leading investors like Accel, Sequoia, Y Combinator, and BOND. We’d love for you to join us! This is a hybrid role. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. About the Role Join our Developer Productivity Team and play a key role in shaping the future of how we build and deliver software. As a Senior Software Engineer to Software Engineer 2, you will focus on creating tools, automation, and infrastructure that enhance the productivity of our development teams. You will work on improving developer workflows, reducing manual processes, and ensuring a seamless development experience across the organization. Your expertise in cloud computing (AWS, GCP, Azure), full-stack development (TypeScript, React, Node.js, Python), and infrastructure will be critical in driving productivity initiatives. A great fit for an individual contributor who is interested in growing into a leadership role; this position is a path to management. Core Responsibilities Build and maintain internal tools that improve developer workflow efficiency Implement automation solutions for common development tasks Contribute to monitoring systems for developer productivity metrics Collaborate with product and infrastructure teams to identify pain points Write clear documentation for tools and processes Support and maintain existing developer tools Participate in code reviews and technical discussions Required Qualifications Bachelor's / Master’s degree in Computer Science, Software Engineering, or equivalent experience 5+ years of software development experience Strong proficiency in at least one modern programming language (Python, Go, TypeScript) Experience with CI/CD pipelines and tools Familiarity with cloud platforms (AWS OR GCP OR Azure) Understanding of software development lifecycle and RESTful API design and development Experience with version control systems (Git) Preferred Qualifications Experience building internal developer platforms or developer tools Knowledge of infrastructure as code Experience with workflow automation Familiarity with monitoring tools Contributions to open-source projects Experience with API design Key Competencies Strong problem-solving abilities Good communication skills Ability to work independently Team-oriented mindset Attention to detail Basic understanding of system design Impact You'll Have Improve developer workflows through automation Reduce manual processes in development pipeline Create tools that enhance code quality Support team productivity initiatives Contribute to developer experience improvements Benefits: Health, dental, and vision insurance 401k Wellness reimbursement Take what you need vacation policy Generous parental leave for both primary and secondary caregivers Base Salary Range: Senior Software Engineer: $180,000 - $200,000 Staff Software Engineer: $210,000 - $235,000 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Build and maintain cloud platform infrastructure with a focus on reliability, scalability, automation, and incident response. | 8+ years DevOps/SRE experience, 5+ years coding in Python, Go, or TypeScript, expert Docker/Kubernetes skills, GCP experience, CI/CD tooling knowledge, and willingness to work hybrid with on-call duties. | Business runs on contracts. Every dollar earned, relationship formed, and advantage gained comes down to the contract that makes it real. But getting a contract done is more complicated than it should be. And when contract data is buried, leaders can’t see risks, obligations, or act in time. Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work six years running, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn. This is a hybrid role. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. Software Engineer, Platform Infrastructure sits under the umbrella of Product and Engineering and plays a pivotal role in ensuring our developers have the tools, infrastructure, and systems to provide our customers with reliable, secure, and scalable software. Roles & Responsibilities: • Be part of the Cloud Platform SRE Team, focused on building our Cloud Platform using modern tools and best practices. • Champion SRE best practices within the team and throughout the organization • Solve the whole problem. Architecture for resiliency, identify risks, and make it happen. • Ability to use a wide variety of open source technologies and tools • Understanding of Continuous Integration & Continuous Delivery in the software engineering process and can clearly articulate how a Software Engineer, Platform Infrastructure facilitates these practices in collaboration with the Development, Quality Assurance and Technical Operations teams to drive business goals • Ability to demonstrate a clear, energetic and excited interest in automating everything (build, test, release/deploy, monitoring, reporting), which includes Infrastructure as Code • Preference for collaboration, open communication and reaching across functional borders • Thorough understanding of backup/recovery systems, development automation routines, storage area networks and virtualization • Be on an on-call rotation to respond to incidents that impact Ironclad’s availability, and provide support with internal or customer-facing incidents • Develop an understanding of the near, mid, and long-term needs of the business - and understand how the Platform SRE contributes to its success • Influence architectural decisions with a focus on security, scalability, and high performance • Be a mentor, multiply our team’s output with leadership and guidance Key Skills: • 8+ years of professional DevOps / SRE experience. • 5+ years of coding (Python, Golang, TypeScript Shell Scripting, Rust, etc), scaling, and architecture work. Experience with Typescript is a plus. • Expert knowledge of Docker and Kubernetes • Experience with Google Cloud Platform (or similar provider) • Experience with Build and Deployment tools such as Terraform, CircleCI, ArgoCD • Experience with multi-region support is a plus • Experience with ELK Stack, MongoDB, Postgres • Strong technical aptitude and exceptional communication skills (written and verbal) • Ability to appropriately prioritize and respond to different escalations • Troubleshooting and analytical skills, drive to help customers, and the ability to dive deep and learn a new product. • Experience and desire to work cross-functionally • Team and goal-oriented. • High output; low ego Benefits: • Health, dental, and vision insurance • 401k • Wellness reimbursement • Take what you need vacation policy • Generous parental leave for both primary and secondary caregivers Base Salary Range: $180,000 - $200,000 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Analyze marketing pipeline and campaign performance, build dashboards in Looker, develop marketing data models, and translate data into strategic narratives. | 5-7 years marketing or business analytics experience in B2B SaaS, strong SQL and Python skills, proficiency with BI tools like Looker or Tableau, and excellent communication. | Ironclad is the leading AI-powered contract lifecycle management platform, processing billions of contracts every year. Every business is powered by contracts, but managing them can slow companies down and cost millions of dollars. Global innovators like L’Oréal, OpenAI, and Salesforce trust Ironclad to transform contracting into a strategic advantage - accelerating revenue, reducing risk, and driving efficiency. It’s the only platform that manages every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. We’re building the future of intelligent contracting and writing the narrative for how contracts unlock strategic growth. Forrester Wave and Gartner Magic Quadrant have consistently recognized Ironclad as a leader in our category. We’ve also been named one of Fortune’s Great Places to Work six years running, featured on Glassdoor’s Best Places to Work, and recognized by Forbes’ 50 Most Promising AI Companies. We’re backed by leading investors like Accel, Sequoia, Y Combinator, and BOND. We’d love for you to join us! Ironclad is the #1 contract lifecycle management platform for innovative companies. Every company, in every country, in every industry runs on contracts, but managing these contracts slows companies down and costs them millions of dollars. L’Oréal, Staples, Mastercard, and other leading innovators use Ironclad to collaborate and negotiate on contracts, accelerate contracting while maintaining compliance, and turn contracts into critical carriers of operational business intelligence. It’s the only platform flexible enough to handle every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. Ironclad is writing the narrative that shows how beautiful and functional contracting will change business. We’re a leader in the Forrester Wave for Contract Lifecycle Management. We have been recognized as a Fortune Great Place to Work for four consecutive years. Our innovation and work culture have been recognized by Glassdoor's Best Places to Work 2023, Forbes’ 50 Most Promising AI Companies, Wing Venture Capital's Enterprise Tech 30, and Gartner's Magic Quadrant. We work in a highly collaborative environment, and strive to foster a positive, inclusive culture. We’re backed by leading investors like Accel, Y Combinator, Sequoia, and BOND. For more information, visit www.ironcladapp.com or follow us on LinkedIn and Twitter. About the Role We’re looking for a Senior Data Analytics Manager, Marketing Analytics to join our growing Data & Analytics team. In this role, as an individual contributor you will partner closely with our revenue marketing leadership to uncover insights that drive pipeline generation, campaign effectiveness, and overall go-to-market performance. You’ll bring rigor and storytelling to our data, ensuring the business can make faster, smarter decisions. This role is highly cross-functional, giving you visibility and impact across business development, digital marketing, and events. It’s an opportunity to shape how Ironclad understands its top-of-funnel engine in a high-growth environment. This role will report to the Sr. Manager, GTM Data Science & Analytics. What You’ll Do Partner with Marketing leaders to analyze pipeline generation, campaign performance, and conversion trends, providing actionable insights that improve ROI. Build dashboards and reporting in Looker that empower stakeholders to self-serve and confidently track their key metrics. Develop and maintain core marketing data models in our data warehouse to ensure consistent, reliable data foundations. Support the creation of business cases and models that guide investment decisions across channels, offers, and campaigns. Translate complex data into clear, compelling narratives that inform strategy at both the executive and operating levels. Collaborate with Sales, Finance, and Operations to ensure marketing analytics ties directly to pipeline and revenue impact. What We’re Looking For 5–7 years of experience in marketing analytics, data science, or business analytics, ideally in a B2B SaaS company. Strong proficiency in SQL, Python and BI tools (e.g., Looker, Tableau, or equivalent). Proven ability to define and track core marketing KPIs (e.g., pipeline, CAC, campaign ROI). Comfort building models and analyses that inform go-to-market decisions, from channel investments to pipeline forecasting. Excellent communication and data storytelling skills, able to translate findings into business strategy. Self-starter who thrives in a fast-paced, collaborative environment. Benefits: Health, dental, and vision insurance 401k Wellness reimbursement Take what you need vacation policy Generous parental leave for both primary and secondary caregivers Base Salary Range: $180,000 - $200,000 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Serve as primary advisor on employment law, develop policies and processes, lead investigations and compliance, and collaborate with People and Legal leadership in a hybrid work environment. | JD and CA Bar admission, 7+ years legal experience with 3+ years in-house in tech, expertise in employment law matters including investigations and policy, strong judgment and communication, project management, and legal tech knowledge. | Ironclad is the leading AI-powered contract lifecycle management platform, processing billions of contracts every year. Every business is powered by contracts, but managing them can slow companies down and cost millions of dollars. Global innovators like L’Oréal, OpenAI, and Salesforce trust Ironclad to transform contracting into a strategic advantage - accelerating revenue, reducing risk, and driving efficiency. It’s the only platform that manages every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. We’re building the future of intelligent contracting and writing the narrative for how contracts unlock strategic growth. Forrester Wave and Gartner Magic Quadrant have consistently recognized Ironclad as a leader in our category. We’ve also been named one of Fortune’s Great Places to Work six years running, featured on Glassdoor’s Best Places to Work, and recognized by Forbes’ 50 Most Promising AI Companies. We’re backed by leading investors like Accel, Sequoia, Y Combinator, and BOND. We’d love for you to join us! Ironclad is the #1 contract lifecycle management platform for innovative companies. Every company, in every country, in every industry runs on contracts, but managing these contracts slows companies down and costs them millions of dollars. L’Oréal, Staples, Mastercard, and other leading innovators use Ironclad to collaborate and negotiate on contracts, accelerate contracting while maintaining compliance, and turn contracts into critical carriers of operational business intelligence. It’s the only platform flexible enough to handle every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. Ironclad is writing the narrative that shows how beautiful and functional contracting will change business. We’re a leader in the Forrester Wave for Contract Lifecycle Management. We have been recognized as a Fortune Great Place to Work for four consecutive years. Our innovation and work culture have been recognized by Glassdoor's Best Places to Work 2023, Forbes’ 50 Most Promising AI Companies, Wing Venture Capital's Enterprise Tech 30, and Gartner's Magic Quadrant. We work in a highly collaborative environment, and strive to foster a positive, inclusive culture. We’re backed by leading investors like Accel, Y Combinator, Sequoia, and BOND. For more information, visit www.ironcladapp.com or follow us on LinkedIn and Twitter. Role Description We are excited about expanding our Legal Team! Ironclad is looking for a Senior Counsel, Employment Legal with 7+ years experience to serve as the primary advisor on all aspects of employment law and support a growing volume and pace of complex employment work and related issues as the company scales. This role would report to and work collaboratively with the Senior Director, Corporate & Employment to provide guidance on employment related legal matters that align with our company culture and global business objectives. This role will have a key role in a broad range of employment and HR issues, including policy and process development, employee relations issues, investigations and compliance. The role will work closely with People and Legal leadership. *This is a hybrid role based out of our San Francisco office. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. Responsibilities: Serve as the first point of contact for Ironclad’s People Team to develop and deliver creative solutions to complex employment issues that align with the company’s strategic goals and values. In partnership with the People Team, establish enterprise policies and scalable processes that will govern the legal aspects of the employment life cycle, including recruitment, compensation matters, reorganizations, leave management and administration, policy governance, employee privacy and more. Act as a trusted advisor to senior leaders on employment law trends, workplace investigations, and complex personnel issues and collaborate with the People Team to develop strategic solutions that align business objectives with applicable employment laws and regulations. Develop and deliver training programs for managers and People Team members on employment law best practices. Serve as the employment law team lead for international expansion and other corporate initiatives. Advise on matters arising out of the development and use of AI technology in recruiting/hiring, compliance, and other employment processes. Aid in developing our global compliance program. Openness to assisting the Legal team in other areas as workload permits. Qualifications: JD from an accredited law school and admission to the CA Bar. 7+ years of legal experience, with at least 3+ years in-house in tech; strong preference for experience in high growth B2B company. Proven track record in employment law matters, including employee relations issues, leave administration, pay equity, workplace investigations, performance management and policy development. Positive, business-focused attitude with excellent judgment, high integrity, and the ability to prioritize and manage multiple projects simultaneously and on time. Ability to quickly assess business challenges and understand business objectives, making timely and pragmatic recommendations in light of company priorities. Ability to communicate effectively with a wide range of people, collaborate with and build in partner relationships internally and externally. In-depth understanding of how legal issues impact different parts of the organization and ability to translate complex legal issues in a clear and understandable manner. Strong project management skills and a demonstrated ability to build and scale programs (including internationally) and lead cross-functional initiatives (including having led change management efforts). Deep understanding of the modern Legal tech stack and surrounding LegalTech ecosystem. Benefits: Health, dental, and vision insurance 401k Wellness reimbursement Take what you need vacation policy Generous parental leave for both primary and secondary caregivers Base Salary Range: $185,000.00 - $225,000.00 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

You will build and tune models and AI capabilities that ingest legal documents and extract key information. Additionally, you will implement backend services that power document understanding and natural language search. | A BS or advanced degree in Computer Science or a related field is required, along with 7+ years of hands-on experience in Python and backend service development. Experience with large language models and AI frameworks is also necessary. | Ironclad is the leading AI-powered contract lifecycle management platform, processing billions of contracts every year. Every business is powered by contracts, but managing them can slow companies down and cost millions of dollars. Global innovators like L’Oréal, OpenAI, and Salesforce trust Ironclad to transform contracting into a strategic advantage - accelerating revenue, reducing risk, and driving efficiency. It’s the only platform that manages every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. We’re building the future of intelligent contracting and writing the narrative for how contracts unlock strategic growth. Forrester Wave and Gartner Magic Quadrant have consistently recognized Ironclad as a leader in our category. We’ve also been named one of Fortune’s Great Places to Work six years running, featured on Glassdoor’s Best Places to Work, and recognized by Forbes’ 50 Most Promising AI Companies. We’re backed by leading investors like Accel, Sequoia, Y Combinator, and BOND. We’d love for you to join us! This is a hybrid role. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. AI Engineering @ Ironclad Ironclad is accelerating its AI initiatives to transform how contracts are built, managed & executed across an organization. We're looking for a AI/ML Engineer to help shape the future of legal AI. In this role, you’ll work with cutting-edge technologies such as Context Engineering, LLM Tuning / Post Training, Evaluation Frameworks to develop state-of-the-art models and intelligent systems that power product features used by leading legal teams. You’ll partner closely with product managers and designers to translate user needs into AI-powered product capabilities. You’ll also lead efforts in model evaluation, iteration, and deployment—ensuring our systems are robust, explainable, and continuously improving. As part of our end-to-end ownership model, you’ll contribute to the MLOps stack to ensure our models are scalable, reliable, and performant in production. What you'll be doing: Build and Tune models and AI capabilities that ingest legal documents, extract key information, and deliver actionable insights to customers Implementing backend services that power document understanding, classification, and natural language search 2 years of previous experience exploring and applying cutting-edge techniques in NLP, LLM integration, Prompt / Context Engineering, and semantic search to advance Ironclad’s AI/ML vision 2 years of previous experience designing and maintaining robust systems for context management, model training / tuning, orchestration, evaluation & inference, with a focus on scalability, reliability, and observability 2 years of previous experience developing and scaling retrieval-augmented generation (RAG) systems and agent-based orchestration frameworks for complex legal workflows Help build foundational AI/ML infrastructure, including tools for experimentation, model versioning, and online/offline performance monitoring Partner closely with product managers and designers to shape user-facing AI experiences and deliver value through APIs and intelligent features Required skills: BS or advanced degree in Computer Science, Engineering, or a related field Experience working with large language models (e.g., GPT, Claude) or building RAG systems Experience with embedding models and vector databases Experience in training, evaluating, and serving AI/ML models 7+ years of hands-on experience with Python, backend service development, and RESTful APIs Experience in NLP techniques such as text classification, entity extraction, document understanding, or question answering Proficiency with AI frameworks and APIs (e.g., PyTorch, TensorFlow, HuggingFace , OpenAI , LangChain) Experience with cloud platforms (e.g., GCP, AWS, Azure) Solid understanding of Git or other version control systems Strong engineering fundamentals and attention to code quality, testing, and maintainability Excellent communication and collaboration skills Passion for building AI products that solve real-world customer problemsS Nice to have: Familiarity with Vertex AI or other managed ML platforms Experience working with PDF and DOCX parsing for document ingestion Comfort with Docker and containerized development Familiarity with CI/CD systems (e.g., GitHub Actions, CircleCI) Monitoring and observability with tools like Datadog or equivalent Experience with data processing and analysis using tools like SQL, Pandas, NumPy, or PySpark Benefits: Health, dental, and vision insurance 401k Wellness reimbursement Take what you need vacation policy Generous parental leave for both primary and secondary caregivers Base Salary Range - Senior: $180,000 - $200,000 Base Salary Range - Staff: $210,000 - $235,000 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Lead and mentor a solution engineering team supporting sales, align technical solutions with customer needs, collaborate cross-functionally, and drive customer expansion initiatives. | 1-3 years leading a solution engineering/architecture team in enterprise B2B SaaS, experience with contract lifecycle management software, strong customer-facing skills, and ability to translate technical concepts into business value. | Ironclad is the leading AI-powered contract lifecycle management platform, processing billions of contracts every year. Every business is powered by contracts, but managing them can slow companies down and cost millions of dollars. Global innovators like L’Oréal, OpenAI, and Salesforce trust Ironclad to transform contracting into a strategic advantage - accelerating revenue, reducing risk, and driving efficiency. It’s the only platform that manages every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. We’re building the future of intelligent contracting and writing the narrative for how contracts unlock strategic growth. Forrester Wave and Gartner Magic Quadrant have consistently recognized Ironclad as a leader in our category. We’ve also been named one of Fortune’s Great Places to Work six years running, featured on Glassdoor’s Best Places to Work, and recognized by Forbes’ 50 Most Promising AI Companies. We’re backed by leading investors like Accel, Sequoia, Y Combinator, and BOND. We’d love for you to join us! Ironclad is the #1 contract lifecycle management platform for innovative companies. Every company, in every country, in every industry runs on contracts, but managing these contracts slows companies down and costs them millions of dollars. L’Oréal, Staples, Mastercard, and other leading innovators use Ironclad to collaborate and negotiate on contracts, accelerate contracting while maintaining compliance, and turn contracts into critical carriers of operational business intelligence. It’s the only platform flexible enough to handle every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. Ironclad is writing the narrative that shows how beautiful and functional contracting will change business. We’re a leader in the Forrester Wave for Contract Lifecycle Management. We have been recognized as a Fortune Great Place to Work for four consecutive years. Our innovation and work culture have been recognized by Glassdoor's Best Places to Work 2023, Forbes’ 50 Most Promising AI Companies, Wing Venture Capital's Enterprise Tech 30, and Gartner's Magic Quadrant. We work in a highly collaborative environment, and strive to foster a positive, inclusive culture. We’re backed by leading investors like Accel, Y Combinator, Sequoia, and BOND. For more information, visit www.ironcladapp.com or follow us on LinkedIn and Twitter. What You Will Be Doing • Build, lead, and mentor a high-performing Solution Engineering team supporting the Customer Account Executives within the sales org. • Foster a collaborative and innovative team culture that’s positive, motivating, and performance-driven. • Serve as a subject matter expert in supporting the Customer Account team throughout the customer lifecycle, ensuring technical alignment with customer needs to help them evolve and expand their use of Ironclad.. • Work closely with Customer Outcomes leadership to understand business goals and contribute to strategies for establishing and growing customer value realization on the Ironclad platform. • Collaborate closely with your peer SETS managers to align on shared strategies, operating models and career paths for the team. • Work closely with Customer Account Executives (CAEs) and Customer Outcomes leadership to understand the evolving needs of our existing customers and establish effective technical support for customer expansion initiatives. • Empower your team with scalable systems and repeatable processes to increase their skills, product knowledge, industry knowledge and professional habits. • Track and report key growth metrics to assess individual and team performance, and find innovative and creative ways to improve and increase performance. • Collaborate with cross-functional teams to align solution engineering efforts with overall business objectives and company priorities. • Foster strong collaboration with other departments, including Product Management, Engineering, and Marketing, to drive a unified customer experience. • Bring actionable insights back to Ironclad’s Product Team to help us evolve our platform from the lens of the customer • Help Ironclad scale through external and internal education and enablement efforts. Share your knowledge! Key Skills • 1-3 years of experience leading a solution engineering/architecture team in the Enterprise space, preferably in a B2B SaaS setting. • Experience hiring, motivating, and developing a team. • Proven track record of successfully supporting customer expansion initiatives, including upselling and cross-selling within customer accounts. • Strong understanding of Contract Lifecycle Management software, Customer Relationship Management software, Vendor Relationship Management software, Integration software and APIs. • Strong ability to work with technical and non-technical teams, and ability to translate technical concepts into business value. • Excellent communication and presentation skills. • Strong listening and ability to understand customers' needs. You think outside the box to solve their challenges and deliver a solution that will drive value for the customer. Benefits: • Health, dental, and vision insurance • 401k • Wellness reimbursement • Take what you need vacation policy • Generous parental leave for both primary and secondary caregivers OTE Range: $240,000.00-$280,000.00 The OTE range represents the minimum and maximum of the OTE range for this position based at our San Francisco headquarters. The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Architect, build, and maintain complex software systems while collaborating cross-functionally and leading technical discussions. | 3+ years of software engineering experience with leadership skills, strong coding fundamentals, and experience shipping production products. | Ironclad is the leading AI-powered contract lifecycle management platform, processing billions of contracts every year. Every business is powered by contracts, but managing them can slow companies down and cost millions of dollars. Global innovators like L’Oréal, OpenAI, and Salesforce trust Ironclad to transform contracting into a strategic advantage - accelerating revenue, reducing risk, and driving efficiency. It’s the only platform that manages every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. We’re building the future of intelligent contracting and writing the narrative for how contracts unlock strategic growth. Forrester Wave and Gartner Magic Quadrant have consistently recognized Ironclad as a leader in our category. We’ve also been named one of Fortune’s Great Places to Work six years running, featured on Glassdoor’s Best Places to Work, and recognized by Forbes’ 50 Most Promising AI Companies. We’re backed by leading investors like Accel, Sequoia, Y Combinator, and BOND. We’d love for you to join us! This is a hybrid role. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. Engineering @ Ironclad As a Senior Software Engineer at Ironclad, you'll work cross-functionally to identify business problems and architect, build, and verify solutions. You'll build a platform that lets lawyers scale themselves and their businesses 100x more effectively. At Ironclad, we’ve built a product that brings a two thousand year old profession into the digital age, and you’ll play a pivotal role in driving the foundation forward. We seek experienced engineers with strong coding fundamentals and a track record of shipping high quality products. We work in a highly collaborative environment, and strive to foster a positive, inclusive culture and offer remote work flexibility. If you’d like to join us on our mission to build the product that legal teams love, let’s talk! What you'll do: Collaborate cross functionally with product managers, designers, and other engineers to spec, design, and build features and systems Partner with quality engineers to define, build and maintain testing strategy Lead technical discussions, mentor and provide thoughtful feedback to other engineers on the team Grow your teams by interviewing and recruiting talented engineers to Ironclad Work on a modern stack built upon: TypeScript, ReactJS, Node.js, Java, and Docker containers in Kubernetes on Google Cloud Platform (experience with these specific technologies not required) What we look for: At least 3+ years of software experience architecting, building, launching and maintaining complex systems (a formal degree is not required, we are prioritizing industry experience) Leadership across teams and a drive towards improving overall technical architecture and achieving company-wide goals Passion for software engineering to build and ship great product Hands-on experience shipping valuable products to production with real user feedback A high bar for quality Strong cross-team communication and collaboration skills Ironclad’s Values: drive, intent, integrity, and empathy Benefits: Health, dental, and vision insurance 401k Wellness reimbursement Take what you need vacation policy Generous parental leave for both primary and secondary caregivers Base Salary Range: $180,000 - $200,000 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Listen to prospects' needs and goals, design and present custom demonstrations of the Ironclad platform. Collaborate with internal partners to progress evaluations and provide actionable insights to the Product Team. | Candidates must have 3+ years of Solution Engineering experience and be technically proficient with programming languages. They should be exceptional communicators and creative problem solvers who can work independently and as part of a team. | Ironclad is the leading AI-powered contract lifecycle management platform, processing billions of contracts every year. Every business is powered by contracts, but managing them can slow companies down and cost millions of dollars. Global innovators like L’Oréal, OpenAI, and Salesforce trust Ironclad to transform contracting into a strategic advantage - accelerating revenue, reducing risk, and driving efficiency. It’s the only platform that manages every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. We’re building the future of intelligent contracting and writing the narrative for how contracts unlock strategic growth. Forrester Wave and Gartner Magic Quadrant have consistently recognized Ironclad as a leader in our category. We’ve also been named one of Fortune’s Great Places to Work six years running, featured on Glassdoor’s Best Places to Work, and recognized by Forbes’ 50 Most Promising AI Companies. We’re backed by leading investors like Accel, Sequoia, Y Combinator, and BOND. We’d love for you to join us! Solutions Engineers @ Ironclad Solution Engineers (SEs) are Ironclad Sales Team’s pre-sale technical experts. SEs collaborate closely with prospects and Ironclad’s Sales, Implementation, and Product teams, forming a critical technical overlay to the sales and solution evaluation. At Ironclad, SEs are creative, value-driven technology experts that love to engage with people. They drive sales through clear communication focusing on customer use cases, technology infrastructure, and solution design. With a comprehensive understanding of Ironclad’s platform, SEs empower prospects to understand how Ironclad can work for them. SEs also help Ironclad improve our platform: the best SEs help capture the most challenging technical requirements observed in the market and translate them into actionable insights for Ironclad’s Product team to develop. Requirements, you must be: Mission-oriented: You’re excited to work on a team that operates at the intersection of human talent and software; you want to put that passion to work in an industry that still skews heavily towards human/manual work. You want to work at a place where you can have an outsized impact. Exceptional communicator: You’re a strong verbal communicator, able to capture an audience with clear and confident language. You can understand and empathize with people even if you have limited subject-matter knowledge of their area of expertise. Technically proficient: You’re an expert at technical configuration and familiar with or have an appetite for learning programming languages such as JSON, HTML and, ideally, JavaScript or similar languages. You recognize that your ability and willingness to develop these skills is an important part of what makes SEs successful in their role as Ironclad’s prospect-facing solution experts. Creative problem solver: You listen well and understand customers' needs. You think outside the box to solve their challenges and deliver a solution that will drive value for the customer. Team player: You can work effectively in teams of technical and non-technical individuals. You are energized by collaborating with diverse teams. Independent: You can learn and drive outcomes with minimal supervision. You have a bias toward action and gravitate towards environments where you have an outsized influence on the success of outcomes for customers and colleagues. You are exceptionally good at making trade-offs based on incomplete data. Experience: 3+ years of Solution Engineering experience. Experience in AI and LLM-based applications. Responsibilities: Listen to prospects' needs and goals. Listening is our #1 strength. Design, build and present custom demonstrations of the Ironclad platform using a prospect’s own contracts and workflows. Build strong relationships with prospects to help Ironclad’s most important and strategic prospects evaluate and ultimately select Ironclad. Collaborate with Account Executives and other internal partners to progress an evaluation forward smoothly. Bring actionable insights back to Ironclad’s Product Team to help us evolve our core product. Partner with your aligned Sales Leader to support pipeline generating activities and overall team success Benefits: Health, dental, and vision insurance 401k Wellness reimbursement Take what you need vacation policy Generous parental leave for both primary and secondary caregivers OTE Range: $160,000 - $190,000 The OTE range represents the minimum and maximum of the OTE range for this position based at our San Francisco headquarters. The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.