Ironclad

Lead and negotiate complex enterprise B2B transactions, serve as AI and privacy subject matter expert, and develop scalable legal processes. | JD from an accredited law school, 12+ years of legal experience managing sophisticated commercial transactions, with management experience and expertise in AI, privacy, and SaaS. | Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn. The Team Ironclad is searching for an experienced commercial counsel to lead our world-class commercial legal team. We are seeking a collaborative and results-driven commercial legal leader to lead key company initiatives and negotiate Ironclad’s most complex enterprise B2B transactions. This individual will be a strategic partner to the business, driving aggressive growth and operational excellence by leveraging our legal technology. The ideal candidate excels at mentoring and growing their team, and will play an important role in maintaining and shaping the culture, objectives, and execution strategy of the Ironclad Legal Team and company. This is an opportunity to be a power user at a leading legal tech company. You will have early access to the latest product features, and your experience and feedback will directly impact the product that we build for the legal industry. Requirements & Responsibilities Strategic Deal Leadership: Partner with Sales, Partnership, and Procurement teams to lead and close the company’s most complex, high-value enterprise B2B transactions. You will help negotiate agreements with our biggest customers and our strategic partners. AI & Privacy Subject Matter Expertise: Serve as an authority on AI related contracting terms, including data protection, privacy and security. Operational Excellence & Automation: Act as "Customer Zero." You will partner closely with our Head of Legal Operations to design and implement scalable commercial processes by automating legal workflows within Ironclad, setting the gold standard for how a modern legal team operates, including with respect to our own usage of AI. You will develop policies to create clear expectations with our business partners and lead playbook and template development to standardize our contracting. GTM Strategic Partner: Partner directly with Sales and Finance leadership on forecasting and legal capacity planning. You will ensure the commercial legal engine is built to support aggressive growth and that Sales teams are expertly trained on our contracting "rules of engagement." Brand Evangelism: Represent Ironclad as a thought leader and "Legal Tech Evangelist" at industry conferences and events, demonstrating how our own product and processes drive business velocity. Team Development: Lead, mentor, and build a world-class commercial legal team, fostering a culture of high performance, pragmatism, and professional growth. Key Skills & Attributes Credentials: JD from an accredited law school and active bar membership, with 12+ years of legal experience (ideally a mix of top-tier firm and high-growth SaaS in-house) managing sophisticated commercial transactions. Prior management experience required. Executive Presence & Influence: A master negotiator with high EQ and low ego, capable of commanding a room and influencing both internal executives and external C-suite stakeholders. Strategic Tradeoff Architect: Proven ability to balance rigorous legal protection with the commercial need for speed, making informed decisions on when to lean in and when to mitigate. AI & Data Fluency: Deep intellectual curiosity regarding AI, data protection, and privacy, with the ability to translate complex technical concepts into clear, actionable contract language. Systems Thinker: You don't just solve one contract; you solve the process. You have a proven ability to lead and project manage cross-functional, strategic initiatives. You look for ways to use technology to eliminate friction and empower the business to move faster. Evangelist Mindset: You are passionate about the future of legal work and comfortable being the "face of Ironclad" to our customers and the broader legal community. Calm Under Pressure: A steady hand during end-of-quarter surges, with the ability to manage a high-volume workload without losing sight of strategic priorities. Base Salary Range: $230,000.00 - $300,000.00 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. US Full-Time Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available Market-leading leave policies, including gender-neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre-tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at **UK Employee-specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Lead a product marketing team, develop and execute product launch strategies, and collaborate with GTM teams to ensure product success. | Extensive experience in SaaS B2B product marketing, procurement experience, team leadership, technical competence, and ability to simplify complex concepts. | Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn. What You Will Be Doing: Lead a team of 1 to 2 Product Marketers who each own a specific market area — a cross section of product functionality, competitors and personas. We build expertise in these areas individually and use them as the building blocks of our broader strategy, messaging and positioning Collaborate closely with GTM to develop sales tools, enablement resources, as well as product and persona-focused collateral Focusing on team leadership, team building, mentorship, and setting goals/OKRs for a high-performing Product Marketing team Drive all product launches and ensure GTM readiness across the organization Develop comprehensive launch plans that include messaging, positioning, content, sales enablement materials, and training programs to support successful product adoption Coordinate the timing and execution of product launches to ensure alignment with broader business and marketing objectives Create new ways of working such as GTM & Product Councils to align stakeholders around launches as well as facilitate feedback directly from the field Key Skills: Experience within SaaS B2B companies - even if in other roles prior to PMM 10+ years of Product Marketing or relevant experience (at least 5 of those should be direct Product Marketing experience). Procurement experience 3+ years of leading a team Experience crafting compelling, value-driven product and partnerships messaging and positioning Technical competence (knowing the technical ins and outs of how their product works) Great at simplifying complex technical concepts into compelling stories Exhibits empathy for customers & prospects; puts the buyer first in everything they do Able to think big picture and prioritize what’s most important, but also able to roll up sleeves and ship compelling work product. Thrives in fast-paced and sometimes ambiguous situations; enjoys finding the right path forward Base Salary Range: $225,000.00 - $276,000.00 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. US Full-Time Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available Market-leading leave policies, including gender-neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre-tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at **UK Employee-specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Lead customer implementations, design scalable contracting processes, and leverage product expertise to optimize workflows. | 3+ years of experience in professional services or consulting with SaaS, strong technical skills, and experience with contract lifecycle management or legal operations. | Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn. Legal Engineers are product experts and problem solvers. They are responsible for understanding our customers’ goals and advising on contracting processes to help customers realize their vision for Ironclad and build a foundation for long term success. Legal engineers are core to our Customer Success team and work cross-functionally to deliver a best-in-class experience for our customers. Who We’re Looking For: 3+ years of professional services and/or consulting experience with software companies (B2B SaaS with experience integrating CLM, eSignature, SSO/IDP, Salesforce and data tools preferred). Passion for learning new technologies and driving outcomes through technical solutions. Comfortable translating business requirements into scalable product configurations and workflows. Demonstrated capability to establish meaningful relationships with customers, hold customers accountable, and manage customer expectations and escalations effectively. Able to respond to and resolve tough conversations with executive sponsors and end users. Ability to successfully navigate customers’ complex organizational structures by running structured discovery and design, mapping processes, and aligning Legal, Sales, Procurement and/or IT teams. Curiosity for understanding customers’ goals and values and turning them into measurable success metrics and adoption plans. Familiarity with CLM (contract lifecycle management) and legal ops business processes. Exposure to AI‑assisted contracting ( smart import, clause extraction, playbooks, redline assist) is a plus. Experience learning and adapting quickly to a growing organization with a learning mindset suited to frequent product releases. Ironclad’s Values: Drive, Intent, Integrity, and Empathy What You’ll Be Doing: Lead 5-15 customer implementations simultaneously. Collaborate with other professional service team members to manage customer projects and ensure on-time delivery and successful implementations with clear milestones, risks, and comms plans. Apply best practices in CLM and legal operations to design scalable processes, advise on change management, and ensure customers achieve measurable outcomes. Leverage your deep product expertise (including AI features and integrations) to design, configure, and optimize contracting processes, while enabling customers to be self-sufficient. Managing challenging conversations with customers to reset expectations and address product feedback. Advise customers on trade-offs that balance project timeline and their implementation goals and guide phased delivery plans that align to executive priorities. Serve as the internal “Voice of Customer” by regularly sharing product feedback and collaborating with our Product team to improve the Ironclad product. Stay up-to-date on product releases, with a focus on AI and workflow automation capabilities, and continuously build expertise to guide customers effectively. Proactively identify opportunities to improve our team’s implementation processes by contributing to methodology, templates, and playbooks. Respond to high-profile customer escalations in a way that inspires confidence and customer loyalty with structured action plans, ownership, and follow‑through to resolution. Base Salary Range: The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. US Full-Time Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available Market-leading leave policies, including gender-neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre-tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at **UK Employee-specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Provide technical support and troubleshooting for customers, document issues, and collaborate cross-functionally to improve customer experience. | At least 2 years in customer service or technical support, strong technical aptitude, excellent communication skills, and experience with support software like ServiceCloud. | Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn. Our Customer Success team is at the center of our mission to power the world’s contracts. Working cross-functionally, and with our Customers, this team ensures we’re building a product legal team’s love. Technical Support Engineers are primarily responsible for customer support/satisfaction and will be the point of contact for all technical support questions from Ironclad customers. You would be expected to have deep product knowledge and empathy to drive problem resolution with our customers. We’re looking for a team player who is customer-centric, creative and acts with a sense of urgency and ownership. What You Will Be Doing: Provide responsive and exceptional support to new and existing customers via email and phone. Evaluate, troubleshoot, replicate and document product bugs for further escalation to Engineering. Work cross-functionally with Customer Success Managers and Legal Engineers to create an exceptional post-deployment customer experience. Identify and author knowledge base articles for product features and FAQ's and how-to. Leverage your customer interactions to help improve product roadmap and customer experience. Develop and document best practices for support process improvements and triaging of product feedback and enhancements. Key Skills: 2+ years of experience in a customer service and/or technical support role. Strong technical aptitude and exceptional communication skills (written and verbal). An empathetic mindset with the drive to advocate for our customers. Ability to appropriately prioritize and escalate customer issues. Excellent troubleshooting and deep analytical skills. Experience and desire to work cross-functionally. Team and goal-oriented. High output; low ego. Live chat experience. Basic knowledge of ServiceCloud or other customer service software. Base Salary Range: The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. US Full-Time Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available Market-leading leave policies, including gender-neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre-tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at **UK Employee-specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Drive customer adoption, optimize configurations, and collaborate cross-functionally to ensure customer success in a SaaS environment. | 3+ years in a customer-facing, product-oriented role at a B2B SaaS company, with strong communication skills and technical curiosity. | Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn. The Lifecycle Legal Engineer (LLE) is a technical, customer-facing role focused on ensuring customers achieve deep adoption and measurable value following their initial product implementation. This role acts as a strategic technical partner, moving customers from initial activation to advanced product maturity. What You Will Be Doing: Drive early adoption: Provide post-hypercare support to customers following their initial implementation to help drive early adoption and value realization Scale outcome-based plays: Use data, dashboards and playbooks to proactively monitor adoption trends, flag risk signals, and execute repeatable success motions across book of business; Support churn-risk intervention/light services engagements to help reduce churn Consult with expertise: Host technical consults focused on best practice recommendations, workflow optimization and product education; conduct light troubleshooting and liaise with Support for customers experiencing technical issues Optimize configurations: Conduct instance assessments and discuss customer business requirements to identify areas where configuration can be streamlined or improved; enable customers to use the latest and greatest features/functionality Advance customer maturity: Guide customers through the full adoption journey—from activation to foundational to advanced use cases—leveraging best practices and tailored recommendations to help them unlock deeper value Collaborate cross-functionally: Work closely with Product, Engineering, Sales, and other partners to share insights, influence roadmap improvements, and jointly strategize on account-level needs across the book of business Be the voice of the customer: Advocate for customer needs internally, ensuring product enhancements and process improvements reflect real-world use Continuously improve: Contribute to playbook development, automation ideas, and internal processes that make customer success more scalable Position future value: Maintain a strong understanding of the product roadmap and effectively position upcoming capabilities—helping customers envision solutions that may not yet exist today and preparing them for future adoption Key Skills: Experience: 3+ years of experience in a customer-facing, product-oriented role at a B2B SaaS company (e.g. Technical Account Manager, Implementation Consultant) Technical Curiosity: Passion for learning new technologies and driving outcomes through technical solutions. Comfortable translating business requirements into scalable product configurations and workflows Customer-first Mindset: Curiosity for understanding customers’ goals and values and turning them into measurable adoption plans while appropriately managing customers' expectations, and achieving mutual success plans Domain Familiarity: Understanding of CLM (contract lifecycle management) or legal ops business processes is preferred; Exposure to AI‑assisted contracting (smart import, clause extraction, playbooks, redline assist) is a plus Strong Communication: Ability to translate technical concepts for non-technical stakeholders; ability to write clear assessments and recommendations; ability to manage sensitive customer conversations Ownership and Organization: Capable of managing time strategically, prioritizing work based on various factors, and owning the success of interactions with customers Growth Mindset: Comfortable navigating change and iteration in a fast-moving organization Values Alignment: Someone who embodies Ironclad’s Values: Drive, Intent, Integrity, and Empathy Operational Rigor: Able to navigate ambiguity while contributing to and improving repeatable processes and operational workflows Salary Range: $130,000 - $135,000 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. US Full-Time Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available Market-leading leave policies, including gender-neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre-tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at **UK Employee-specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Partner with large enterprise customers to drive platform adoption, develop and execute success strategies, monitor engagement metrics, and collaborate cross-functionally to maximize customer value. | Over 4 years of customer-facing SaaS experience, strong analytical skills, familiarity with success platforms like Gainsight, and ability to navigate complex organizational dynamics. | Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn. As an Enterprise Customer Success Manager, you’ll be responsible for partnering with our largest, global customers to ensure they are fully realizing value from the Ironclad platform. Your primary role is to drive adoption through proactive engagement, product expertise, and strong analytical rigor. You will develop and execute adoption plans, monitor key usage and engagement metrics, and guide customers toward deeper utilization of Ironclad workflows and features. In addition, you will help elevate the Enterprise customer experience by providing feedback on Success processes, contributing to scalable adoption playbooks, and partnering cross-functionally to continuously improve how we drive customer outcomes. What You Will Be Doing: Understands customer goals and desired outcomes, aligning adoption strategies to achieve measurable objectives and success metrics Develops and drives structured adoption plans focused on platform engagement, feature utilization, and time-to-value Utilizes established Success plays and customer success platforms (e.g., Gainsight, Catalyst) to drive impactful adoption outcomes at scale Monitors customer health signals, product usage trends, and engagement metrics to proactively identify risks and opportunities Leads complex adoption-focused customer conversations, collaborates cross-functionally to address feedback, and fosters customer confidence and loyalty Collaborates with Sales teams to align and execute on adoption strategy to maximize value realized Provides expert guidance on maximizing platform functionality, identifying new use cases, and ensuring long-term value realization Conducts adoption strategy meetings and monthly adoption assessments to ensure customers are maximizing their investments Contributes to Executive Business Reviews and account strategy meetings across various stakeholder levels to share outcomes, gather feedback, and refine strategies Stays up-to-date on product updates and roadmap enhancements to improve customer enablement and adoption Identifies opportunities to improve Success processes, adoption workflows, and playbooks to elevate the Enterprise customer experience Key Skills: 4+ years of experience in customer-facing roles, preferably with SaaS enterprise customers or fast-growing technology companies Demonstrated expertise in driving product adoption, engagement, and customer value realization through structured success motions Strong analytical skills with experience monitoring usage metrics and translating data into actionable adoption strategies Familiarity with Customer Success Platforms such as Gainsight, Catalyst, Totango, or similar tools Strong presentation, organizational, and written/verbal communication skills (written samples may be requested) Enthusiasm for learning new technologies and addressing business challenges with technical solutions Familiarity with Contract Lifecycle Management (CLM) and legal operations processes Proven ability to navigate complex organizational dynamics across Legal, Sales, Procurement, and IT teams Collaborative, goal-oriented, and focused on delivering results Willingness to travel for customer meetings and conferences (10-15%) Base Salary Range: The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. US Full-Time Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available Market-leading leave policies, including gender-neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre-tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at **UK Employee-specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Lead and develop a high-performing mid-market sales team to achieve predictable revenue growth. | Extensive experience in SaaS sales, team management, and closing large deals, with strong communication and process optimization skills. | Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn. About the role: Interested in being a key sales team hire at a category-defining company, backed by some of the best investors in Silicon Valley? Ironclad is looking for a Senior Manager, Mid-Market Sales to lead a high-performing team of Account Executives, support our rapid scale, and make an outsized impact on our revenue goals. The ideal candidate has led teams selling a complex B2B SaaS product, has a track record of consistently exceeding quota through their teams, and knows how to build and optimize a repeatable, data-driven mid-market sales motion. This segment supports customers with employee counts up to 1,000 employees, with typical deal sizes ranging from $25K to 6-figure ACV. This is a hybrid role based out of our New York City office. Office attendance is required at least twice a week for collaboration and connection. There may be additional in-office days for team or company events. Responsibilities: Manage daily and weekly activities, pipelines, forecasts and closed deals to ensure repeatable, predictable above-quota results based on successful pipeline management. Build, measure, and optimize a repeatable sales process to successfully achieve targeted sales objectives. Recruit, hire, and manage a growing team of experienced Account Executives to achieve individual and company sales targets. Empower your team with scalable systems and repeatable processes to increase AE’s sales skills, product and industry knowledge, and professional habits. Train and assist sales reps in closing complex transactions by teaching best practices in prospecting, managing and closing opportunities, and the skills needed to position Ironclad as the industry leader. Create a team culture that’s positive, motivating, and performance-driven. Develop specific and targeted goals within each demand team to expand and accelerate revenue opportunities within their unique customer sets. Track and report key growth metrics to assess individual and team performance. Find innovative and creative ways to improve and increase performance. Plan resource allocation, forecast growth, and monitor pipeline. Implement best practices to support consistent and consultative sales and client success processes. Take an entrepreneurial approach to the role, working collaboratively with the rest of the Sales Leadership Team to get things done. Requirements: You have deep knowledge of a complex sales process with 8+ years of B2B SaaS sales experience, including 3–5+ years of people management leading Mid-Market new business teams You have experience closing and coaching Sales Reps on 6-figure deals. You’ve closed business and have a personal history of repeatedly exceeding your past individual contributor quota so you can train Account Executives on how to be successful in the role. You have great people skills and have shown the ability to recruit, hire, and manage talented people. You’re able to build scalable processes, and you have the analytical skills to optimize them over time. You blend strategy and execution. You see the larger picture, but you dive into the details to get things done. Highly effective communicator with strong EQ and influencing skills - able to build trust and work well with a diverse group inside and outside the company. Experience using modern sales tools such as Linkedin, Salesforce, etc. Eager for a very hands-on role, where you’ll be asked to take on and run with a range of projects outside your comfort zone, and learn quickly. Highly organized, self-motivated and detail-oriented, with great follow-through on projects/tasks big and small. Excellent communication, interpersonal, and organizational skills. OTE Range: $300,000 - $350,000 The OTE range represents the minimum and maximum of the OTE range for this position based at our San Francisco headquarters. The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. US Full-Time Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available Market-leading leave policies, including gender-neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre-tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at **UK Employee-specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

The job involves owning a territory, driving full-cycle SaaS sales, and collaborating across multiple departments and partners. | Requires 6+ years in B2B SaaS sales, experience with complex multi-stakeholder deals, and familiarity with sales methodologies and CRM tools. | Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn. About the Select Segment Our Select segment select covers growing commercial and enterprise accounts in the 1,000 - 7,000 range. These engagements are characterized by multi-stakeholder alignment, rigorous technical validation, and significant commercial impact, while maintaining a more agile deployment velocity than our largest global strategic accounts Select is where we increasingly: Run multi-threaded, value-based sales cycles with Legal, Procurement, IT, Sales, and Finance Lean into partner collaboration (e.g., SIs, advisory, and implementation partners) Pilot vertical plays (e.g., industrial and international growth motions) that often become patterns for the rest of the business For experienced AEs, Select blends the pace of mid-market with the strategic complexity of enterprise — it’s an ideal seat for sellers who love both velocity and sophistication. About the Role As an Account Executive, Select, you will own a territory of high-potential accounts in the upper mid‑market / lower enterprise band. You’ll be responsible for driving new business acquisition and expansion across your patch, from prospecting and pipeline generation through close. You’ll run full-cycle, complex SaaS deals: discovering business pain, orchestrating multi-stakeholder evaluations, partnering closely with Solution Engineering and partners, and building compelling business cases that tie Ironclad to measurable outcomes for Legal, Procurement, Sales, and IT. This is a highly visible, quota-carrying role where you’ll help define how Ironclad wins in Select — including how we segment territories, collaborate with partners, and refine vertical plays. What You Will Be Doing Own a Select territory of upper mid‑market / lower enterprise accounts, with full accountability for new business and expansion quota Drive full-cycle sales: prospect, qualify, run discovery, orchestrate evaluations, negotiate, and close multi-stakeholder deals Position Ironclad as a strategic platform, not just a point solution — tying our value to revenue acceleration, risk reduction, and operational efficiency Run complex, multi-threaded deal cycles that engage Legal, Procurement, IT, Sales, Finance, and executive sponsors Partner closely with Solution Engineers to design tailored evaluations and demos that reflect prospects’ real contract workflows and systems Leverage partners and alliances (implementation partners, GSIs, and advisory firms) to source pipeline, co-sell, and increase win rates in your territory Contribute to early vertical and international plays, especially in Select-relevant areas like Industrial and International Growth segments Build and maintain a healthy pipeline, using data and segmentation to prioritize accounts and focus efforts where you can have the biggest impact Forecast accurately and run disciplined deal management in Salesforce, providing clear visibility into pipeline, risks, and upside Collaborate cross-functionally with Marketing, Sales Development, Customer Outcomes, Product, and Partnerships to improve coverage, messaging, and GTM motion in the Select segment Act as the voice of the customer, bringing feedback from your accounts back into Product and GTM teams to help shape roadmap and positioning Who You Are Experienced enterprise / upper mid‑market seller. You’ve sold B2B SaaS into multi-stakeholder environments and are comfortable navigating deals with both business and technical buyers. Fluent in complex deal cycles. You know how to multi-thread, get to power, lead evaluations, and drive consensus in 6–9+ month cycles — while still moving with urgency. Strategic and curious. You enjoy understanding how organizations work end-to-end (Legal, Procurement, IT, Sales, Finance) and tying your solution to real business outcomes. Partner-friendly. You know how to collaborate with partners (SIs, advisory, or implementation partners) and see them as an extension of your GTM motion, not a parallel track. Builder mindset. You’re energized by the idea of helping define what “great” looks like in a newer segment (Select), including territory strategy, playbooks, and best practices. Collaborative teammate. You share what works, ask for help when you need it, and contribute to a culture of high performance, empathy, and continuous improvement. Clear and persuasive communicator. You can simplify complex concepts for executives and practitioners, and you’re comfortable presenting to senior stakeholders. Key Skills & Experience 6+ years of quota-carrying experience in B2B SaaS sales, with a track record of meeting or exceeding annual targets Experience selling into upper mid‑market / lower enterprise segments (roughly 1,000–7,000 employees), ideally with ASP in 100K+ Demonstrated success running multi-stakeholder, multi-threaded deals involving Legal, Procurement, IT, and business leaders Strong command of a structured sales methodology (e.g., MEDDICC, Challenger, value-based selling) and comfort driving disciplined deal execution Proven ability to generate pipeline via outbound prospecting, partner collaboration, and marketing programs — not purely reliant on inbound Experience working with or around contract lifecycle management (CLM), legal tech, or adjacent spaces (e.g., sales tech, procurement/source-to-pay) is a strong plus, but not required Comfort selling a platform with multiple use cases across departments, not just a single-feature tool Strong Salesforce hygiene and familiarity with using data to manage a book of business and forecast accurately Location This role can be based in one of our hub locations (e.g., San Francisco, New York, Chicago) or remote in the US, depending on business needs and segment coverage. Compensation OTE Range: $250,000 – $290,000 per year The OTE range represents the minimum and maximum of the On-Target Earnings range for this position based at our San Francisco headquarters. The actual OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. US Full-Time Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available Market-leading leave policies, including gender-neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre-tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at **UK Employee-specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Lead the development and strategy of AI systems and infrastructure at Ironclad, managing a team of engineers and collaborating across functions. | Extensive experience in software engineering, AI/ML, backend systems, and leadership in high-performance environments. | Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn. About the Teams We are hiring for two critical leadership roles to drive Ironclad's AI platform and product forward: Tech Lead Manager (TLM) for Contract Negotiation AI (Jurist Product Team): Jurist is Ironclad’s flagship AI-powered legal assistant. It enables legal professionals to draft, edit, review, and research contracts within a secure, native document environment. You will lead the engineering efforts behind Jurist’s most complex capabilities, overseeing AI quality and backend architecture. You will lead a team to build systems that assist lawyers in high-stakes negotiations. This role sits at the cutting edge of AI, leveraging agentic systems, LLM post-training, and advanced model orchestration to solve the "last mile" of legal AI. Tech Lead Manager (TLM) for Assistant and Agent Frameworks (Intelligence Platform Team): You will be responsible for building the Assistant product surface, core platform, frameworks, and services that power all of Ironclad's agentic AI capabilities. You will own the infrastructure for LLM orchestration, agentic system development, prompt engineering, and model deployment, ensuring scalability, reliability, and security across the entire AI ecosystem. Responsibilities Technical Vision: Define and execute a roadmap including intelligent LLM-based agentic systems, RAG (Retrieval-Augmented Generation), LLM post-training and domain adaptation. AI Quality & Backend Excellence: Lead the strategy for AI reliability. You will ensure our models are not just "cool," but production-grade, legally accurate, and scalable. Team Leadership: Manage and grow a team of talented engineers, fostering a culture that blends ML research excellence with pragmatic, product-focused delivery. Cross-Functional Collaboration: Partner with Product, Sales, and Marketing to move products like Jurist and Assistant from early adoption to General Availability and massive scale. MLOps & Infrastructure: Establish robust practices for training, deployment, and continuous monitoring of LLMs in a secure enterprise environment. Cultural Stewardship: Identify organizational bottlenecks and speak up to fix them. You’ll represent Ironclad’s technical vision to Fortune 500 customers and category-defining startups. What We’re Looking For Experience & Leadership Proven Track Record: 5+ years of software experience architecting, building, launching, and maintaining complex systems. We prioritize industry experience and a history of shipping production-grade software. Engineering Management: 2+ years of technical leadership or management experience, with a demonstrated ability to grow and mentor high-performing teams. High Agency: You thrive in "zero-to-one" environments and are comfortable navigating the ambiguity of a rapidly evolving AI landscape. Technical Expertise Backend & Distributed Systems: Extensive experience designing the high-performance infrastructure required to power complex, real-world AI workflows. AI/ML Fluency: Hands-on experience with LLM orchestration, RAG, and establishing rigorous AI quality frameworks (evals, benchmarking, and error analysis). Modern Stack Awareness: While experience with our specific stack is not required, we work with TypeScript, React, Node.js, and Docker/Kubernetes on Google Cloud Platform. Product & Vision Product Mindset: A passion for building tools that users love. You care deeply about the "why" behind the code and how it solves mission-critical problems for legal professionals. Collaborative Builder: Experience working closely with researchers, designers, and product managers to rapidly prototype and iterate on novel features. The TLM at Ironclad We believe in technical leaders who stay close to the metal. 80% Building: Shaping the technical roadmap, designing backend architecture, and implementing AI quality frameworks, writing code. 20% Leading: Mentoring engineers, managing performance. You’ll join a team of smart, low-ego teammates from places like Salesforce, Google, Palantir, and Harvard Law. We offer a culture of high ownership, rapid iteration, and the chance to build the future of the legal profession. Base Salary Range: $245,000 - $295,000 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. US Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available Market-leading leave policies, including gender-neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre-tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at **UK Employee-specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Manage website content, support SEO initiatives, execute experiments, and enable marketing campaigns to enhance digital experience. | Experience with website tools (CMS, GA4, GTM), SEO fundamentals, HTML knowledge, and a collaborative mindset. | Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn. This is a hybrid role in New York City or Chicago. Office attendance is required twice a week for collaboration and connection. There may be additional in-office days for team or company events. The Opportunity: As the Digital Marketing Specialist, you’ll play a critical role in shaping the digital experience for one of the fastest-growing SaaS companies in the world. You’ll sit on the Web & Organic Growth Team reporting to the Director of Web Strategy. This is a hands-on, high-impact role where you’ll manage the CMS, support campaign launches, strengthen our organic presence, and ensure our website is fast, accurate, and conversion-ready. You’ll learn how modern digital ecosystems work—from experiments and personalization to AI-driven search—and you’ll collaborate with Marketing, Design, and RevOps to help scale Ironclad’s inbound engine. If you love solving problems, experimenting, and making digital experiences better every day, this role is for you. What You’ll Do: Manage Website Content & Quality: Publish and update CMS content, maintain site hygiene (links, redirects, tagging), and run pre-/post-launch QA to ensure a polished, accessible, and error-free user experience. Support Organic Growth & SEO: Implement on-page optimizations, maintain structured data and schema, run SEO audits, publish answer-style content, assist with keyword research, and monitor emerging AI search visibility trends. Execute Website Experiments & Personalization: Assist with building A/B tests or personalized experiences in our CRO platform, ensuring correct setup, targeting, and tracking. Enable Marketing Campaign Execution: Build landing pages for cross-functional initiatives; partner with Brand, PMM, Demand Gen, and MOPs; and ensure everything renders correctly across devices and browsers. What You Bring: A collaborative, cross-functional mindset—you enjoy partnering with others to ship great experiences. Curiosity and a desire to understand the why behind metrics, user behaviors, and website performance. A strong willingness to learn and be coached; you actively seek feedback, ask questions, and continuously level up your skills. Strong attention to detail and pride in operational excellence, QA, and maintaining high-quality standards. A self-motivated, proactive approach—you take ownership, manage your own queue, and anticipate what needs to be done next. Interest in learning the full stack of digital experience work: CMS, analytics, SEO, experimentation, and AI-driven search. Familiarity with website tools and HTML (CMS, GA4, GTM, Looker Studio) and SEO fundamentals—experience with WordPress and HTML is a plus. Base Salary Range: $80,000 - $100,000 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. US Employee Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available Market-leading leave policies, including gender-neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Pre-tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at **UK Employee-specific benefits are included on our UK job postings Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Provide comprehensive executive administrative support including calendar and travel management, communication liaison, event planning, and project coordination in a hybrid work environment. | 3-5+ years executive support experience in fast-paced startup or tech environment, strong organizational and communication skills, proficiency with productivity tools, and availability for hybrid work in San Francisco. | Business runs on contracts. Every dollar earned, relationship formed, and advantage gained comes down to the contract that makes it real. But getting a contract done is more complicated than it should be. And when contract data is buried, leaders can’t see risks, obligations, or act in time. Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work six years running, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn. About the role: We are looking for a dedicated and detail-oriented Executive Assistant to support our GTM organization. The ideal candidate is a self-starter who can think outside the box, juggle multiple tasks with ease, and thrives in a fast-paced environment. This role requires excellent organizational skills, a proactive approach, and the ability to manage a wide range of administrative and executive support tasks. This is a hybrid role based out of our San Francisco office. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. What you'll do: Provide comprehensive administrative support to some of our GTM leaders (currently 3 VPs), including calendar management, meeting coordination, and travel arrangements. Act as a liaison between executives, team members, and external stakeholders, ensuring effective communication and follow-up. Assist in planning and executing company events, meetings, and team-building activities. Manage and prioritize multiple tasks and projects with a keen attention to detail and a high level of accuracy. Handle confidential information with discretion and maintain a high level of professionalism. Coordinate and manage special projects, ensuring timely completion and adherence to company standards. Contribute to the overall efficiency and effectiveness of the team by identifying opportunities for process improvement and implementing innovative solutions. Foster a positive and collaborative team environment, demonstrating flexibility and a strong commitment to team success. What you'll bring: 3 - 5+ years of experience in an executive support role, preferably in a fast-paced startup or tech environment. You’ll have worked with GTM or business leaders and supported multiple leaders in the past. Exceptional organizational and time management skills, with the ability to prioritize and handle multiple tasks simultaneously as well as to quickly pivot as priorities can rapidly shift even throughout the day. Strong attention to detail, organized and responsive. Intellectually curious and committed to continuous learning and collaboration to improve how we work. Excellent written, verbal and interpersonal communication skills. Proficiency in Google Office Suite and other productivity tools such as Slack, Notion, Coupa, Navan and Zoom and bring an enthusiasm to learn and use new tools. Light experience with Salesforce, Seismic and Catalyst is a plus! Strong ability to create impactful presentation materials. Ability to think proactively and take initiative, anticipating the needs of executives and the team. Demonstrated ability to work independently, resourcefully and also as part of a team, with a flexible and adaptable approach. Serve as a trusted partner to the executive, demonstrating unwavering integrity and impeccable judgment when handling proprietary and confidential data. Availability to work in our San Francisco office two days per week (Tuesday/Thursday), with potential for increased presence as required. Why Join Us: Be part of a fast-growing startup with a dynamic and passionate team. Opportunity to work on exciting projects and make a significant impact. Collaborative and innovative work environment. Competitive compensation and benefits package. Benefits at Ironclad: 100% health coverage for employees (medical, dental, and vision), and 75% coverage for dependents with buy-up plan options available Market-leading leave policies, including gender-neutral parental leave and compassionate leave Family forming support through Maven for you and your partner Paid time off - take the time you need, when you need it Monthly stipends for wellbeing, hybrid work, and (if applicable) cell phone use Mental health support through Modern Health, including therapy, coaching, and digital tools Home office setup stipend to make your space work for you Pre-tax commuter benefits (US Employees) 401(k) plan with Fidelity with employer match (US Employees) Regular team events to connect, recharge, and have fun And most importantly: the opportunity to help build the company you want to work at Base Salary Range: $110,000 - $125,000 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

As a Staff Software Engineer, you will collaborate cross-functionally to identify business problems and architect solutions. You will lead technical discussions and mentor other engineers while building features and systems. | Candidates should have at least 5 years of experience in software engineering with a focus on building and maintaining complex systems. Strong communication skills and a passion for delivering high-quality products are essential. | Business runs on contracts. Every dollar earned, relationship formed, and advantage gained comes down to the contract that makes it real. But getting a contract done is more complicated than it should be. And when contract data is buried, leaders can’t see risks, obligations, or act in time. Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work six years running, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn. Engineering @ Ironclad As a Staff Software Engineer at Ironclad, you'll work cross-functionally to identify business problems and architect, build, and verify solutions. You'll build a platform that lets lawyers scale themselves and their businesses 100x more effectively. At Ironclad, we’ve built a product that brings a two thousand year old profession into the digital age, and you’ll play a pivotal role in driving the foundation forward. We’re looking for experienced engineers with strong coding fundamentals and a proven track record of delivering high-quality products. Our team is building conversational and semantic search technologies to help customers quickly find what they need in modern contracts by unlocking the value of unstructured data. We thrive in a collaborative, inclusive environment, support remote work flexibility, and are united by our mission to create a product that legal teams love. If this sounds like you, we’d love to connect! What you'll do: Collaborate cross functionally with product managers, designers, and other engineers to spec, design, and build features and systems Partner with quality engineers to define, build and maintain testing strategy Lead technical discussions, mentor and provide thoughtful feedback to other engineers on the team Grow your teams by interviewing and recruiting talented engineers to Ironclad Work on a modern stack built upon: TypeScript, ReactJS, Node.js, Java, and Docker containers in Kubernetes on Google Cloud Platform (experience with these specific technologies not required) Leading a team at the forefront of innovation, driving new approaches and delivering AI-powered features and agentic frameworks (LLM & NLP) What we look for: At least 5+ years of software experience architecting, building, launching and maintaining complex systems (a formal degree is not required, we are prioritizing industry experience) Leadership across teams and a drive towards improving overall technical architecture and achieving company-wide goals Passion for software engineering to build and ship great product Hands-on experience shipping valuable products to production with real user feedback A high bar for quality Strong cross-team communication and collaboration skills Ironclad’s Values: drive, intent, integrity, and empathy Benefits: Health, dental, and vision insurance 401k Wellness reimbursement Take what you need vacation policy Generous parental leave for both primary and secondary caregivers Base Salary Range: Staff Software Engineer: $210,000 - $235,000 Senior Staff Software Engineer: $240,000 - $270,000 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Build and maintain internal tools and automation to improve developer workflows and productivity across the organization. | 5+ years experience, proficiency in at least one modern language (Python, Go, TypeScript), cloud platform familiarity, CI/CD experience, and strong software development lifecycle knowledge. | Ironclad is the leading AI-powered contract lifecycle management platform, processing billions of contracts every year. Every business is powered by contracts, but managing them can slow companies down and cost millions of dollars. Global innovators like L’Oréal, OpenAI, and Salesforce trust Ironclad to transform contracting into a strategic advantage - accelerating revenue, reducing risk, and driving efficiency. It’s the only platform that manages every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. We’re building the future of intelligent contracting and writing the narrative for how contracts unlock strategic growth. Forrester Wave and Gartner Magic Quadrant have consistently recognized Ironclad as a leader in our category. We’ve also been named one of Fortune’s Great Places to Work six years running, featured on Glassdoor’s Best Places to Work, and recognized by Forbes’ 50 Most Promising AI Companies. We’re backed by leading investors like Accel, Sequoia, Y Combinator, and BOND. We’d love for you to join us! This is a hybrid role. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. About the Role Join our Developer Productivity Team and play a key role in shaping the future of how we build and deliver software. As a Senior Software Engineer to Software Engineer 2, you will focus on creating tools, automation, and infrastructure that enhance the productivity of our development teams. You will work on improving developer workflows, reducing manual processes, and ensuring a seamless development experience across the organization. Your expertise in cloud computing (AWS, GCP, Azure), full-stack development (TypeScript, React, Node.js, Python), and infrastructure will be critical in driving productivity initiatives. A great fit for an individual contributor who is interested in growing into a leadership role; this position is a path to management. Core Responsibilities Build and maintain internal tools that improve developer workflow efficiency Implement automation solutions for common development tasks Contribute to monitoring systems for developer productivity metrics Collaborate with product and infrastructure teams to identify pain points Write clear documentation for tools and processes Support and maintain existing developer tools Participate in code reviews and technical discussions Required Qualifications Bachelor's / Master’s degree in Computer Science, Software Engineering, or equivalent experience 5+ years of software development experience Strong proficiency in at least one modern programming language (Python, Go, TypeScript) Experience with CI/CD pipelines and tools Familiarity with cloud platforms (AWS OR GCP OR Azure) Understanding of software development lifecycle and RESTful API design and development Experience with version control systems (Git) Preferred Qualifications Experience building internal developer platforms or developer tools Knowledge of infrastructure as code Experience with workflow automation Familiarity with monitoring tools Contributions to open-source projects Experience with API design Key Competencies Strong problem-solving abilities Good communication skills Ability to work independently Team-oriented mindset Attention to detail Basic understanding of system design Impact You'll Have Improve developer workflows through automation Reduce manual processes in development pipeline Create tools that enhance code quality Support team productivity initiatives Contribute to developer experience improvements Benefits: Health, dental, and vision insurance 401k Wellness reimbursement Take what you need vacation policy Generous parental leave for both primary and secondary caregivers Base Salary Range: Senior Software Engineer: $180,000 - $200,000 Staff Software Engineer: $210,000 - $235,000 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Build and maintain cloud platform infrastructure with a focus on reliability, scalability, automation, and incident response. | 8+ years DevOps/SRE experience, 5+ years coding in Python, Go, or TypeScript, expert Docker/Kubernetes skills, GCP experience, CI/CD tooling knowledge, and willingness to work hybrid with on-call duties. | Business runs on contracts. Every dollar earned, relationship formed, and advantage gained comes down to the contract that makes it real. But getting a contract done is more complicated than it should be. And when contract data is buried, leaders can’t see risks, obligations, or act in time. Ironclad is the leading AI contracting platform that transforms agreements into assets. Contracts move faster, insights surface instantly, and agents push work forward, all with you in control. Whether you’re buying or selling, Ironclad unifies the entire process on one intelligent platform, providing leaders with the visibility they need to stay one step ahead. That’s why the world’s most transformative organizations, from OpenAI to the World Health Organization and the Associated Press, trust Ironclad to accelerate their business. We’re consistently recognized as a leader in the industry: a Leader in the Forrester Wave and Gartner Magic Quadrant for Contract Lifecycle Management, a Fortune Great Place to Work six years running, and one of Fast Company’s Most Innovative Workplaces. Ironclad has also been named to Forbes’ AI 50 and Business Insider’s list of Companies to Bet Your Career On. We’re backed by leading investors including Accel, Y Combinator, Sequoia, BOND, and Franklin Templeton. For more information, visit www.ironcladapp.com or follow us on LinkedIn. This is a hybrid role. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. Software Engineer, Platform Infrastructure sits under the umbrella of Product and Engineering and plays a pivotal role in ensuring our developers have the tools, infrastructure, and systems to provide our customers with reliable, secure, and scalable software. Roles & Responsibilities: • Be part of the Cloud Platform SRE Team, focused on building our Cloud Platform using modern tools and best practices. • Champion SRE best practices within the team and throughout the organization • Solve the whole problem. Architecture for resiliency, identify risks, and make it happen. • Ability to use a wide variety of open source technologies and tools • Understanding of Continuous Integration & Continuous Delivery in the software engineering process and can clearly articulate how a Software Engineer, Platform Infrastructure facilitates these practices in collaboration with the Development, Quality Assurance and Technical Operations teams to drive business goals • Ability to demonstrate a clear, energetic and excited interest in automating everything (build, test, release/deploy, monitoring, reporting), which includes Infrastructure as Code • Preference for collaboration, open communication and reaching across functional borders • Thorough understanding of backup/recovery systems, development automation routines, storage area networks and virtualization • Be on an on-call rotation to respond to incidents that impact Ironclad’s availability, and provide support with internal or customer-facing incidents • Develop an understanding of the near, mid, and long-term needs of the business - and understand how the Platform SRE contributes to its success • Influence architectural decisions with a focus on security, scalability, and high performance • Be a mentor, multiply our team’s output with leadership and guidance Key Skills: • 8+ years of professional DevOps / SRE experience. • 5+ years of coding (Python, Golang, TypeScript Shell Scripting, Rust, etc), scaling, and architecture work. Experience with Typescript is a plus. • Expert knowledge of Docker and Kubernetes • Experience with Google Cloud Platform (or similar provider) • Experience with Build and Deployment tools such as Terraform, CircleCI, ArgoCD • Experience with multi-region support is a plus • Experience with ELK Stack, MongoDB, Postgres • Strong technical aptitude and exceptional communication skills (written and verbal) • Ability to appropriately prioritize and respond to different escalations • Troubleshooting and analytical skills, drive to help customers, and the ability to dive deep and learn a new product. • Experience and desire to work cross-functionally • Team and goal-oriented. • High output; low ego Benefits: • Health, dental, and vision insurance • 401k • Wellness reimbursement • Take what you need vacation policy • Generous parental leave for both primary and secondary caregivers Base Salary Range: $180,000 - $200,000 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Analyze marketing pipeline and campaign performance, build dashboards in Looker, develop marketing data models, and translate data into strategic narratives. | 5-7 years marketing or business analytics experience in B2B SaaS, strong SQL and Python skills, proficiency with BI tools like Looker or Tableau, and excellent communication. | Ironclad is the leading AI-powered contract lifecycle management platform, processing billions of contracts every year. Every business is powered by contracts, but managing them can slow companies down and cost millions of dollars. Global innovators like L’Oréal, OpenAI, and Salesforce trust Ironclad to transform contracting into a strategic advantage - accelerating revenue, reducing risk, and driving efficiency. It’s the only platform that manages every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. We’re building the future of intelligent contracting and writing the narrative for how contracts unlock strategic growth. Forrester Wave and Gartner Magic Quadrant have consistently recognized Ironclad as a leader in our category. We’ve also been named one of Fortune’s Great Places to Work six years running, featured on Glassdoor’s Best Places to Work, and recognized by Forbes’ 50 Most Promising AI Companies. We’re backed by leading investors like Accel, Sequoia, Y Combinator, and BOND. We’d love for you to join us! Ironclad is the #1 contract lifecycle management platform for innovative companies. Every company, in every country, in every industry runs on contracts, but managing these contracts slows companies down and costs them millions of dollars. L’Oréal, Staples, Mastercard, and other leading innovators use Ironclad to collaborate and negotiate on contracts, accelerate contracting while maintaining compliance, and turn contracts into critical carriers of operational business intelligence. It’s the only platform flexible enough to handle every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. Ironclad is writing the narrative that shows how beautiful and functional contracting will change business. We’re a leader in the Forrester Wave for Contract Lifecycle Management. We have been recognized as a Fortune Great Place to Work for four consecutive years. Our innovation and work culture have been recognized by Glassdoor's Best Places to Work 2023, Forbes’ 50 Most Promising AI Companies, Wing Venture Capital's Enterprise Tech 30, and Gartner's Magic Quadrant. We work in a highly collaborative environment, and strive to foster a positive, inclusive culture. We’re backed by leading investors like Accel, Y Combinator, Sequoia, and BOND. For more information, visit www.ironcladapp.com or follow us on LinkedIn and Twitter. About the Role We’re looking for a Senior Data Analytics Manager, Marketing Analytics to join our growing Data & Analytics team. In this role, as an individual contributor you will partner closely with our revenue marketing leadership to uncover insights that drive pipeline generation, campaign effectiveness, and overall go-to-market performance. You’ll bring rigor and storytelling to our data, ensuring the business can make faster, smarter decisions. This role is highly cross-functional, giving you visibility and impact across business development, digital marketing, and events. It’s an opportunity to shape how Ironclad understands its top-of-funnel engine in a high-growth environment. This role will report to the Sr. Manager, GTM Data Science & Analytics. What You’ll Do Partner with Marketing leaders to analyze pipeline generation, campaign performance, and conversion trends, providing actionable insights that improve ROI. Build dashboards and reporting in Looker that empower stakeholders to self-serve and confidently track their key metrics. Develop and maintain core marketing data models in our data warehouse to ensure consistent, reliable data foundations. Support the creation of business cases and models that guide investment decisions across channels, offers, and campaigns. Translate complex data into clear, compelling narratives that inform strategy at both the executive and operating levels. Collaborate with Sales, Finance, and Operations to ensure marketing analytics ties directly to pipeline and revenue impact. What We’re Looking For 5–7 years of experience in marketing analytics, data science, or business analytics, ideally in a B2B SaaS company. Strong proficiency in SQL, Python and BI tools (e.g., Looker, Tableau, or equivalent). Proven ability to define and track core marketing KPIs (e.g., pipeline, CAC, campaign ROI). Comfort building models and analyses that inform go-to-market decisions, from channel investments to pipeline forecasting. Excellent communication and data storytelling skills, able to translate findings into business strategy. Self-starter who thrives in a fast-paced, collaborative environment. Benefits: Health, dental, and vision insurance 401k Wellness reimbursement Take what you need vacation policy Generous parental leave for both primary and secondary caregivers Base Salary Range: $180,000 - $200,000 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Serve as primary advisor on employment law, develop policies and processes, lead investigations and compliance, and collaborate with People and Legal leadership in a hybrid work environment. | JD and CA Bar admission, 7+ years legal experience with 3+ years in-house in tech, expertise in employment law matters including investigations and policy, strong judgment and communication, project management, and legal tech knowledge. | Ironclad is the leading AI-powered contract lifecycle management platform, processing billions of contracts every year. Every business is powered by contracts, but managing them can slow companies down and cost millions of dollars. Global innovators like L’Oréal, OpenAI, and Salesforce trust Ironclad to transform contracting into a strategic advantage - accelerating revenue, reducing risk, and driving efficiency. It’s the only platform that manages every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. We’re building the future of intelligent contracting and writing the narrative for how contracts unlock strategic growth. Forrester Wave and Gartner Magic Quadrant have consistently recognized Ironclad as a leader in our category. We’ve also been named one of Fortune’s Great Places to Work six years running, featured on Glassdoor’s Best Places to Work, and recognized by Forbes’ 50 Most Promising AI Companies. We’re backed by leading investors like Accel, Sequoia, Y Combinator, and BOND. We’d love for you to join us! Ironclad is the #1 contract lifecycle management platform for innovative companies. Every company, in every country, in every industry runs on contracts, but managing these contracts slows companies down and costs them millions of dollars. L’Oréal, Staples, Mastercard, and other leading innovators use Ironclad to collaborate and negotiate on contracts, accelerate contracting while maintaining compliance, and turn contracts into critical carriers of operational business intelligence. It’s the only platform flexible enough to handle every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. Ironclad is writing the narrative that shows how beautiful and functional contracting will change business. We’re a leader in the Forrester Wave for Contract Lifecycle Management. We have been recognized as a Fortune Great Place to Work for four consecutive years. Our innovation and work culture have been recognized by Glassdoor's Best Places to Work 2023, Forbes’ 50 Most Promising AI Companies, Wing Venture Capital's Enterprise Tech 30, and Gartner's Magic Quadrant. We work in a highly collaborative environment, and strive to foster a positive, inclusive culture. We’re backed by leading investors like Accel, Y Combinator, Sequoia, and BOND. For more information, visit www.ironcladapp.com or follow us on LinkedIn and Twitter. Role Description We are excited about expanding our Legal Team! Ironclad is looking for a Senior Counsel, Employment Legal with 7+ years experience to serve as the primary advisor on all aspects of employment law and support a growing volume and pace of complex employment work and related issues as the company scales. This role would report to and work collaboratively with the Senior Director, Corporate & Employment to provide guidance on employment related legal matters that align with our company culture and global business objectives. This role will have a key role in a broad range of employment and HR issues, including policy and process development, employee relations issues, investigations and compliance. The role will work closely with People and Legal leadership. *This is a hybrid role based out of our San Francisco office. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. Responsibilities: Serve as the first point of contact for Ironclad’s People Team to develop and deliver creative solutions to complex employment issues that align with the company’s strategic goals and values. In partnership with the People Team, establish enterprise policies and scalable processes that will govern the legal aspects of the employment life cycle, including recruitment, compensation matters, reorganizations, leave management and administration, policy governance, employee privacy and more. Act as a trusted advisor to senior leaders on employment law trends, workplace investigations, and complex personnel issues and collaborate with the People Team to develop strategic solutions that align business objectives with applicable employment laws and regulations. Develop and deliver training programs for managers and People Team members on employment law best practices. Serve as the employment law team lead for international expansion and other corporate initiatives. Advise on matters arising out of the development and use of AI technology in recruiting/hiring, compliance, and other employment processes. Aid in developing our global compliance program. Openness to assisting the Legal team in other areas as workload permits. Qualifications: JD from an accredited law school and admission to the CA Bar. 7+ years of legal experience, with at least 3+ years in-house in tech; strong preference for experience in high growth B2B company. Proven track record in employment law matters, including employee relations issues, leave administration, pay equity, workplace investigations, performance management and policy development. Positive, business-focused attitude with excellent judgment, high integrity, and the ability to prioritize and manage multiple projects simultaneously and on time. Ability to quickly assess business challenges and understand business objectives, making timely and pragmatic recommendations in light of company priorities. Ability to communicate effectively with a wide range of people, collaborate with and build in partner relationships internally and externally. In-depth understanding of how legal issues impact different parts of the organization and ability to translate complex legal issues in a clear and understandable manner. Strong project management skills and a demonstrated ability to build and scale programs (including internationally) and lead cross-functional initiatives (including having led change management efforts). Deep understanding of the modern Legal tech stack and surrounding LegalTech ecosystem. Benefits: Health, dental, and vision insurance 401k Wellness reimbursement Take what you need vacation policy Generous parental leave for both primary and secondary caregivers Base Salary Range: $185,000.00 - $225,000.00 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

You will build and tune models and AI capabilities that ingest legal documents and extract key information. Additionally, you will implement backend services that power document understanding and natural language search. | A BS or advanced degree in Computer Science or a related field is required, along with 7+ years of hands-on experience in Python and backend service development. Experience with large language models and AI frameworks is also necessary. | Ironclad is the leading AI-powered contract lifecycle management platform, processing billions of contracts every year. Every business is powered by contracts, but managing them can slow companies down and cost millions of dollars. Global innovators like L’Oréal, OpenAI, and Salesforce trust Ironclad to transform contracting into a strategic advantage - accelerating revenue, reducing risk, and driving efficiency. It’s the only platform that manages every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. We’re building the future of intelligent contracting and writing the narrative for how contracts unlock strategic growth. Forrester Wave and Gartner Magic Quadrant have consistently recognized Ironclad as a leader in our category. We’ve also been named one of Fortune’s Great Places to Work six years running, featured on Glassdoor’s Best Places to Work, and recognized by Forbes’ 50 Most Promising AI Companies. We’re backed by leading investors like Accel, Sequoia, Y Combinator, and BOND. We’d love for you to join us! This is a hybrid role. Office attendance is required at least twice a week on Tuesdays and Thursdays for collaboration and connection. There may be additional in-office days for team or company events. AI Engineering @ Ironclad Ironclad is accelerating its AI initiatives to transform how contracts are built, managed & executed across an organization. We're looking for a AI/ML Engineer to help shape the future of legal AI. In this role, you’ll work with cutting-edge technologies such as Context Engineering, LLM Tuning / Post Training, Evaluation Frameworks to develop state-of-the-art models and intelligent systems that power product features used by leading legal teams. You’ll partner closely with product managers and designers to translate user needs into AI-powered product capabilities. You’ll also lead efforts in model evaluation, iteration, and deployment—ensuring our systems are robust, explainable, and continuously improving. As part of our end-to-end ownership model, you’ll contribute to the MLOps stack to ensure our models are scalable, reliable, and performant in production. What you'll be doing: Build and Tune models and AI capabilities that ingest legal documents, extract key information, and deliver actionable insights to customers Implementing backend services that power document understanding, classification, and natural language search 2 years of previous experience exploring and applying cutting-edge techniques in NLP, LLM integration, Prompt / Context Engineering, and semantic search to advance Ironclad’s AI/ML vision 2 years of previous experience designing and maintaining robust systems for context management, model training / tuning, orchestration, evaluation & inference, with a focus on scalability, reliability, and observability 2 years of previous experience developing and scaling retrieval-augmented generation (RAG) systems and agent-based orchestration frameworks for complex legal workflows Help build foundational AI/ML infrastructure, including tools for experimentation, model versioning, and online/offline performance monitoring Partner closely with product managers and designers to shape user-facing AI experiences and deliver value through APIs and intelligent features Required skills: BS or advanced degree in Computer Science, Engineering, or a related field Experience working with large language models (e.g., GPT, Claude) or building RAG systems Experience with embedding models and vector databases Experience in training, evaluating, and serving AI/ML models 7+ years of hands-on experience with Python, backend service development, and RESTful APIs Experience in NLP techniques such as text classification, entity extraction, document understanding, or question answering Proficiency with AI frameworks and APIs (e.g., PyTorch, TensorFlow, HuggingFace , OpenAI , LangChain) Experience with cloud platforms (e.g., GCP, AWS, Azure) Solid understanding of Git or other version control systems Strong engineering fundamentals and attention to code quality, testing, and maintainability Excellent communication and collaboration skills Passion for building AI products that solve real-world customer problemsS Nice to have: Familiarity with Vertex AI or other managed ML platforms Experience working with PDF and DOCX parsing for document ingestion Comfort with Docker and containerized development Familiarity with CI/CD systems (e.g., GitHub Actions, CircleCI) Monitoring and observability with tools like Datadog or equivalent Experience with data processing and analysis using tools like SQL, Pandas, NumPy, or PySpark Benefits: Health, dental, and vision insurance 401k Wellness reimbursement Take what you need vacation policy Generous parental leave for both primary and secondary caregivers Base Salary Range - Senior: $180,000 - $200,000 Base Salary Range - Staff: $210,000 - $235,000 The base salary range represents the minimum and maximum of the salary range for this position based at our San Francisco headquarters. The actual base salary offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our base salary is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Lead and mentor a solution engineering team supporting sales, align technical solutions with customer needs, collaborate cross-functionally, and drive customer expansion initiatives. | 1-3 years leading a solution engineering/architecture team in enterprise B2B SaaS, experience with contract lifecycle management software, strong customer-facing skills, and ability to translate technical concepts into business value. | Ironclad is the leading AI-powered contract lifecycle management platform, processing billions of contracts every year. Every business is powered by contracts, but managing them can slow companies down and cost millions of dollars. Global innovators like L’Oréal, OpenAI, and Salesforce trust Ironclad to transform contracting into a strategic advantage - accelerating revenue, reducing risk, and driving efficiency. It’s the only platform that manages every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. We’re building the future of intelligent contracting and writing the narrative for how contracts unlock strategic growth. Forrester Wave and Gartner Magic Quadrant have consistently recognized Ironclad as a leader in our category. We’ve also been named one of Fortune’s Great Places to Work six years running, featured on Glassdoor’s Best Places to Work, and recognized by Forbes’ 50 Most Promising AI Companies. We’re backed by leading investors like Accel, Sequoia, Y Combinator, and BOND. We’d love for you to join us! Ironclad is the #1 contract lifecycle management platform for innovative companies. Every company, in every country, in every industry runs on contracts, but managing these contracts slows companies down and costs them millions of dollars. L’Oréal, Staples, Mastercard, and other leading innovators use Ironclad to collaborate and negotiate on contracts, accelerate contracting while maintaining compliance, and turn contracts into critical carriers of operational business intelligence. It’s the only platform flexible enough to handle every type of contract workflow, whether a sales agreement, an HR agreement or a complex NDA. Ironclad is writing the narrative that shows how beautiful and functional contracting will change business. We’re a leader in the Forrester Wave for Contract Lifecycle Management. We have been recognized as a Fortune Great Place to Work for four consecutive years. Our innovation and work culture have been recognized by Glassdoor's Best Places to Work 2023, Forbes’ 50 Most Promising AI Companies, Wing Venture Capital's Enterprise Tech 30, and Gartner's Magic Quadrant. We work in a highly collaborative environment, and strive to foster a positive, inclusive culture. We’re backed by leading investors like Accel, Y Combinator, Sequoia, and BOND. For more information, visit www.ironcladapp.com or follow us on LinkedIn and Twitter. What You Will Be Doing • Build, lead, and mentor a high-performing Solution Engineering team supporting the Customer Account Executives within the sales org. • Foster a collaborative and innovative team culture that’s positive, motivating, and performance-driven. • Serve as a subject matter expert in supporting the Customer Account team throughout the customer lifecycle, ensuring technical alignment with customer needs to help them evolve and expand their use of Ironclad.. • Work closely with Customer Outcomes leadership to understand business goals and contribute to strategies for establishing and growing customer value realization on the Ironclad platform. • Collaborate closely with your peer SETS managers to align on shared strategies, operating models and career paths for the team. • Work closely with Customer Account Executives (CAEs) and Customer Outcomes leadership to understand the evolving needs of our existing customers and establish effective technical support for customer expansion initiatives. • Empower your team with scalable systems and repeatable processes to increase their skills, product knowledge, industry knowledge and professional habits. • Track and report key growth metrics to assess individual and team performance, and find innovative and creative ways to improve and increase performance. • Collaborate with cross-functional teams to align solution engineering efforts with overall business objectives and company priorities. • Foster strong collaboration with other departments, including Product Management, Engineering, and Marketing, to drive a unified customer experience. • Bring actionable insights back to Ironclad’s Product Team to help us evolve our platform from the lens of the customer • Help Ironclad scale through external and internal education and enablement efforts. Share your knowledge! Key Skills • 1-3 years of experience leading a solution engineering/architecture team in the Enterprise space, preferably in a B2B SaaS setting. • Experience hiring, motivating, and developing a team. • Proven track record of successfully supporting customer expansion initiatives, including upselling and cross-selling within customer accounts. • Strong understanding of Contract Lifecycle Management software, Customer Relationship Management software, Vendor Relationship Management software, Integration software and APIs. • Strong ability to work with technical and non-technical teams, and ability to translate technical concepts into business value. • Excellent communication and presentation skills. • Strong listening and ability to understand customers' needs. You think outside the box to solve their challenges and deliver a solution that will drive value for the customer. Benefits: • Health, dental, and vision insurance • 401k • Wellness reimbursement • Take what you need vacation policy • Generous parental leave for both primary and secondary caregivers OTE Range: $240,000.00-$280,000.00 The OTE range represents the minimum and maximum of the OTE range for this position based at our San Francisco headquarters. The OTE offered for this position will depend on numerous factors, including individual proficiency, anticipated performance, and the location of the selected candidate. Our OTE is just one component of Ironclad’s competitive total rewards package, which also includes equity awards (a new hire grant, along with opportunities for additional awards throughout your tenure), competitive health and wellness benefits, and a commitment to career growth and development. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.