Mercury Insurance Services, LLC

Design, implement, and maintain a reliable, scalable enterprise platform with a focus on automation, cloud infrastructure, and security. | Extensive experience in DevOps, cloud platforms, automation tools, and infrastructure as code, with leadership in large transformation projects. | Overview Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2025! This Principal SRE will bridge the platform engineering and database team by building self-service tooling for cloud databases. Position Summary: The Principal Site Reliability Engineer (SRE) is a senior level technical position responsible for the design, implementation, and maintenance of a reliable, scalable, and agile enterprise hybrid application platform. A very significant part of Principal SRE’s responsibility is to orchestrate and automate software packaging, integration, testing, and deployment from technology, process, practice, and skillset perspectives. This individual must be a technologist & engineer at heart and be comfortable in enabling new technology and being hands-on with the execution of the strategy. Must exhibit a deep understanding of modern technology stack and agile delivery models, demonstrated focus on customer experience, and must have a proven track record of modernizing technologies. Close collaboration and alignment with business teams, application development teams and security will be required. As such, exceptional abilities in building and maintaining strong working relationships and organizational savvy will be required. High level communication and presentation skills are required. Ability to attract, retain, and develop engineering talent will be critical. Geo-Salary Information An in-person interview may be required during the hiring process State specific pay scales for this role are as follows: $128,136 to $252,194 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $116,487 to $229,267 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $104,839 to $206,340 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Essential Job Functions: Works independently and under supervision, takes initiatives to gather requirements, design and implement CICD with tight collaboration with all other technical teams and customers. Must be able to work in agile style team as well as traditional project team, supporting multiple projects and teams simultaneously. Implement best practices for software delivery continuous integration and continuous deployment (CICD). Work with our infrastructure organization on environment setup, automation, and streamlining the stand up and scale out of infrastructure using infrastructure as code (IAC). Develop and improve our monitoring and alerting systems. Automate security-related activities such as code scanning, package scanning, and vulnerability scanning. Assist in developing automated test, deployment test, code versioning and Github actions. Defining and setting development, test, release, update, and support processes for DevOps operation in consultation with other teams of the technology group. Strive for continuous improvement and build continuous integration, continuous development, and constant deployment pipeline. Architect, design and deploy AWS resources including provisioning, monitoring and maintenance. Effectively manage and leverage Docker and Kubernetes container platforms. Work with various Engineering teams to outline the DevOps execution strategy for different projects. Drive Automation efforts across the organization utilizing Infrastructure as Code (IaC) using Terraform, Configuration Management, and Continuous Integration (CI) / Continuous Delivery (CD) tools such as Jenkins. Assist with organization wide security considerations. Find the best ways to identify security risks and incidents and suggest improvements and create automation as needed to detect and mitigate those risks. Owns company’s CICD technology stack. Executes on roadmap items in collaboration with SME teams (e.g. infrastructure, application, QA, Governance) and system owners. Research and recommend new technology, solutions, protocols, and standards in support of adoption and upgrade of enterprise CICD platform. Owns company’s service hosting decision tree by developing a host of factors tilting decision on-prem, hybrid or in the Cloud. Demonstrates Mercury’s core values of People, Service Excellence, Trustworthiness, Process Simplicity and Product Value Interacts cordially and professionally with customers, vendors, superiors, and peers Regular attendance on a full-time schedule including 7x24 system support as required Various marginal functions Qualifications Education: Bachelor's Degree in Computer Science or related technology areas. Experience: Minimum: 18 – 20 years overall related technology experience 8 - 10 years’ experience in heavy infrastructure, DevOps / CICD in large transformation organizations. Experience working with Agile tools such as Jira / Confluence etc. Knowledge of web application development Deep experience with Docker, Apache Camel, Kubernetes, Terraform, Ansible, CloudFormation, Python and scripting languages. Experience working within Agile development teams. Knowledge / Expertise in cloud platforms, Linux Operating Systems, Networking, and Database. Deep experience with DevOps Management tools (repository, packaging, unit testing, code scanning, package scanning such as Maven, Gradle, Helm, Sonatype). Prior exposure to continuous integration/delivery tools such as Jenkins, GitHub Actions, GitLab CI A DevOps Engineer Certificate preferred Preferred: 5 or more years of hands on experience with cloud database technologies (AWS RDS, Aurora, and DocumentDB) Knowledge and Skills: Ability to work on demand to provide 7x24 mission critical support. Excellent written, verbal, and interpersonal skills, with strong ability to collaborate throughout all levels of the organization and with vendors and external partners. Initiative driven; self-motivated. Learner Curious and ask questions. Open to new experiences and ideas. Willing to take imperfect steps, make mistakes, and learn from them. Action oriented About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: https://www.mercuryinsurance.com/about/careers #LI-ZK1 Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $128,136.00 - USD $252,194.00 /Yr.

Oversee and develop content strategies and manage a team responsible for business communication, ensuring brand consistency and leveraging digital platforms. | Minimum 5+ years in communications or related field, with at least 2 years in leadership, experience in content strategy, and familiarity with digital tools and analytics. | Overview Position Summary: The Manager, Business Content & Communication, is a strategic, hands-on leader responsible for building, guiding, and empowering a high-performing team dedicated to delivering exceptional content and communication for Mercury’s independent agents and the sales team. This role plays a critical part in advancing the organization’s brand voice and messaging, blending creativity, digital innovation, and operational discipline to support business objectives and empower our agency partners. Acting as both a coach and a contributor, the Manager develops and implements content strategies that engage, inform, and inspire field and agent audiences across multiple channels and touchpoints. They ensure all content and communications are clear, compliant, and aligned with business priorities, leveraging data and digital technology to maximize impact and efficiency. A key partner to field leaders and cross-functional stakeholders, this leader fosters a collaborative environment, drives consistency and continuous improvement, and champions a culture of accountability, professional growth, and brand integrity within their team. The Manager’s work directly enables scalable growth, agent empowerment, and measurable business results. Geo-Salary Information An in-person interview may be required during the hiring process State specific pay scales for this role are as follows: $98,699 to $182,896 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $89,727 to $166,269 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $80,754 to $149,642 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Essential Job Functions: Team Leadership & Development Lead, coach, and develop a team responsible for business content and communication, fostering a collaborative, high-performing, and innovative culture. Set clear goals and performance expectations, conduct regular one-on-ones and performance reviews, and provide actionable feedback and recognition. Identify and address skill gaps through professional development, mentoring, and cross-training opportunities. Champion diversity of thought and inclusivity, ensuring all team members feel valued and empowered to contribute their best work. Guide the team through change, keeping morale high, and ensuring clarity of vision and purpose during periods of organizational transformation. Strategic Content Creation & Messaging Oversee the end-to-end process of sales and field communications content creation, including conception, planning, writing, editing, and approval. Proficient in Company product offerings, risk appetite, and eligibility for all lines of business countrywide ensuring a high level of business understanding is infused throughout all content creating and messaging. Ensure all communications are clear, engaging, actionable, and consistent with brand standards and organizational priorities. Partner with senior leadership, product, marketing, compliance, and field teams to align messaging with current priorities, campaigns, launches, and initiatives. Develop and implement content calendars, campaign plans, and messaging frameworks that deliver business value and support field success. Act as a guardian of the brand voice, ensuring consistency and quality across all field-facing communications and materials. Digital Content Strategy & Integration Lead the integration of written, visual, and interactive content into digital platforms and marketing technologies to optimize agent engagement, communication reach, and resource accessibility. Keep abreast of emerging digital content formats, analytics tools, and distribution technologies, piloting and implementing new approaches to meet evolving field and business needs. Partner with IT, digital, and marketing operations teams to streamline processes and ensure seamless user experiences across channels. Stakeholder Collaboration & Field Partnership Build strong relationships with key stakeholders, including field leaders, agency partners, sales leadership, compliance, and product teams. Facilitate regular communication loops, proactively gathering feedback from the field and incorporating insights into future content and communication strategies. Represent the communication and content team in cross-functional meetings, working groups, and strategic planning sessions. Content Performance Analysis & Continuous Optimization Establish and track performance metrics for content and communication distribution, such as open rates, engagement, satisfaction, and impact on business results. Conduct analysis of content and channel performance, leveraging quantitative and qualitative data to inform ongoing improvements. Routinely report results to leadership and stakeholders and use insights to drive iterative enhancements in strategy and execution. Brand Consistency, Regulatory, and Compliance Oversight Ensure all content and communication meet legal, regulatory, and compliance standards, working closely with risk and compliance teams as needed. Maintain up-to-date documentation, content review procedures, and version control to safeguard brand reputation and limit risk exposure. Serve as the primary escalation point for any questions or issues related to content compliance, quality, or appropriateness. Innovation, Change Management & Enablement Encourage a forward-looking, innovation-focused mindset within the team—constantly seeking new approaches to content engagement and digital enablement. Drive efforts to simplify and enhance processes, tools, and technologies that support internal efficiency and field-facing communications. Lead change management for new content programs, digital rollouts, or branding updates, ensuring smooth adoption within the field. Qualifications Education: Minimum: Bachelor’s degree in Communications, Marketing, Journalism, Business, or a related field. Preferred: Master’s degree in Communications, Marketing, Business Administration, or a related discipline. Experience: Minimum: 5+ years of professional experience in communications, content strategy, marketing, or a related field. At least 2 years of experience in a leadership or people management role. Demonstrated experience developing and executing content strategies and managing communications projects from conception through delivery. Experience in the P&C insurance industry and working cross-functionally with teams such as marketing, field/sales, compliance, or IT. Preferred: Experience leading teams responsible for digital content, marketing technology, and brand management. Proven track record of driving process improvements and leveraging analytics for communication effectiveness. Skills & Abilities: Minimum: Exceptional written and verbal communication skills, with the ability to craft clear, compelling, and brand-aligned messaging. Strong leadership and team development abilities, including mentoring, motivating, and managing direct reports. Excellent project management and organizational skills; able to manage multiple priorities and deadlines in a fast-paced environment. Proficiency with digital content platforms, content management systems, and basic analytics tools. Strong collaboration skills with the ability to build effective relationships with cross-functional partners and stakeholders. Analytical mindset with the ability to use data and feedback to optimize communications and drive continuous improvement. High level of attention to detail and commitment to quality and compliance. Preferred: Advanced proficiency with marketing technologies, digital analytics platforms, and emerging digital content formats. Experience implementing change management and process improvement initiatives. Ability to translate complex business objectives into impactful communication strategies. Creative thinking and problem-solving skills; ability to innovate and adapt in a dynamic environment. About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: https://www.mercuryinsurance.com/about/careers Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $98,699.00 - USD $182,896.00 /Yr.

Oversee digital content integration, optimize marketing technology stacks, and analyze content performance to enhance engagement and operational efficiency. | Minimum 3+ years of experience with digital marketing tools, content management systems, and cross-functional collaboration, with a strong understanding of digital compliance and analytics. | Overview Position Summary: The Sr. Digital Content & Communications Specialist is a key team member responsible for integrating, optimizing, and evolving the digital platforms, tools, and processes that support all sales and field communications. This role bridges communications, marketing technology, and analytics—ensuring the right content reaches the right audience at the right time and delivers measurable business value. Working closely with functional stakeholders, this role ensures best-in-class digital engagement, drives innovation, and leverages performance data to continuously improve communication effectiveness and efficiency throughout the agent network. The Sr. Digital Content & Communication Tech Lead reports to the Manager of Business Content & Communication. Geo-Salary Information An in-person interview may be required during the hiring process State specific pay scales for this role are as follows: $74,955 to $130,915 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $68,141 to $119,013 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $61,327 to $107,112 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Essential Job Functions: Digital Content Integration & Delivery Oversee the end-to-end integration and publishing of communications across digital platforms (intranets, portals, email, content management systems, mobile apps, etc.), ensuring resources are accessible, timely, and relevant to agency and field audiences. Marketing Technology Management Evaluate, implement, and optimize marketing technology stacks—including content management systems (e.g., Seismic), analytics platforms, email marketing tools (Hubspot), and other MarTech solutions used to deliver and track communications. Channel Optimization & Innovation Identify and champion new digital formats, channels, and delivery techniques to enhance engagement, reach, accessibility, and operational efficiency for all agent and sales-facing content. Performance Analytics & Reporting Track, analyze, and report on content performance metrics (engagement, open/click rates, usage, etc.), partnering with content creators to interpret findings and develop actionable recommendations for continuous improvement. Stakeholder Collaboration Work closely with cross-functional teams to ensure seamless integration, alignment, and performance of all digital communication efforts. Content Governance & Compliance Maintain best-practice processes for version control, content tagging, platform administration, and digital compliance requirements (including accessibility standards). Continuous Learning & Tech Enablement Stay up to date on digital marketing trends, emerging platforms, and MarTech innovations. Proactively recommend and implement pilot programs, process enhancements, or new tools that add strategic value to the organization. Qualifications Education: Minimum: Bachelor’s degree in Marketing, Communications, Information Technology, Digital Media, or a related field. Preferred: Advanced degree or certifications in Marketing Technology, Digital Strategy, Data Analytics, or a related discipline. Experience: Minimum: 3+ years of experience working with digital marketing tools, content management systems, or marketing operations. Experience managing digital channels and platforms and working in cross-functional teams. Experience in the P&C insurance industry and working cross-functionally with teams such as marketing, field/sales, compliance, or IT. Preferred: Experience supporting digital transformation, content automation, or digital adoption projects. Proven record of analyzing and reporting on digital content effectiveness. Skills & Abilities: Minimum: Strong technical, analytical, and project management skills. Proficiency with CMS, email platforms, digital analytics tools, and marketing technologies. Understanding of digital compliance and accessibility best practices. Collaborative team player able to translate technical concepts for non-technical stakeholders. Creative problem-solver with an innovative, continuous-improvement mindset. Excellent organizational skills and attention to detail. Preferred: Experience implementing or administering marketing automation or personalization tools. Ability to design and interpret dashboards and reports. Strong presentation and communication skills. Preferred: Experience implementing or administering marketing automation or personalization tools. Ability to design and interpret dashboards and reports. Strong presentation and communication skills. About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: https://www.mercuryinsurance.com/about/careers Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $74,955.00 - USD $130,915.00 /Yr.

Oversee and develop content and communication strategies to support business growth and agent engagement, leading a team and ensuring brand consistency. | Minimum 5+ years in communications or marketing, 2+ years in leadership, experience with digital content, cross-functional collaboration, and familiarity with compliance and analytics. | Overview Position Summary: The Manager, Business Content & Communication, is a strategic, hands-on leader responsible for building, guiding, and empowering a high-performing team dedicated to delivering exceptional content and communication for Mercury’s independent agents and the sales team. This role plays a critical part in advancing the organization’s brand voice and messaging, blending creativity, digital innovation, and operational discipline to support business objectives and empower our agency partners. Acting as both a coach and a contributor, the Manager develops and implements content strategies that engage, inform, and inspire field and agent audiences across multiple channels and touchpoints. They ensure all content and communications are clear, compliant, and aligned with business priorities, leveraging data and digital technology to maximize impact and efficiency. A key partner to field leaders and cross-functional stakeholders, this leader fosters a collaborative environment, drives consistency and continuous improvement, and champions a culture of accountability, professional growth, and brand integrity within their team. The Manager’s work directly enables scalable growth, agent empowerment, and measurable business results. Geo-Salary Information An in-person interview may be required during the hiring process State specific pay scales for this role are as follows: $98,699 to $182,896 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $89,727 to $166,269 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $80,754 to $149,642 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Essential Job Functions: Team Leadership & Development • Lead, coach, and develop a team responsible for business content and communication, fostering a collaborative, high-performing, and innovative culture. • Set clear goals and performance expectations, conduct regular one-on-ones and performance reviews, and provide actionable feedback and recognition. • Identify and address skill gaps through professional development, mentoring, and cross-training opportunities. • Champion diversity of thought and inclusivity, ensuring all team members feel valued and empowered to contribute their best work. • Guide the team through change, keeping morale high, and ensuring clarity of vision and purpose during periods of organizational transformation. Strategic Content Creation & Messaging • Oversee the end-to-end process of sales and field communications content creation, including conception, planning, writing, editing, and approval. • Proficient in Company product offerings, risk appetite, and eligibility for all lines of business countrywide ensuring a high level of business understanding is infused throughout all content creating and messaging. • Ensure all communications are clear, engaging, actionable, and consistent with brand standards and organizational priorities. • Partner with senior leadership, product, marketing, compliance, and field teams to align messaging with current priorities, campaigns, launches, and initiatives. • Develop and implement content calendars, campaign plans, and messaging frameworks that deliver business value and support field success. • Act as a guardian of the brand voice, ensuring consistency and quality across all field-facing communications and materials. Digital Content Strategy & Integration • Lead the integration of written, visual, and interactive content into digital platforms and marketing technologies to optimize agent engagement, communication reach, and resource accessibility. • Keep abreast of emerging digital content formats, analytics tools, and distribution technologies, piloting and implementing new approaches to meet evolving field and business needs. • Partner with IT, digital, and marketing operations teams to streamline processes and ensure seamless user experiences across channels. • Stakeholder Collaboration & Field Partnership • Build strong relationships with key stakeholders, including field leaders, agency partners, sales leadership, compliance, and product teams. • Facilitate regular communication loops, proactively gathering feedback from the field and incorporating insights into future content and communication strategies. • Represent the communication and content team in cross-functional meetings, working groups, and strategic planning sessions. Content Performance Analysis & Continuous Optimization • Establish and track performance metrics for content and communication distribution, such as open rates, engagement, satisfaction, and impact on business results. • Conduct analysis of content and channel performance, leveraging quantitative and qualitative data to inform ongoing improvements. • Routinely report results to leadership and stakeholders and use insights to drive iterative enhancements in strategy and execution. Brand Consistency, Regulatory, and Compliance Oversight • Ensure all content and communication meet legal, regulatory, and compliance standards, working closely with risk and compliance teams as needed. • Maintain up-to-date documentation, content review procedures, and version control to safeguard brand reputation and limit risk exposure. • Serve as the primary escalation point for any questions or issues related to content compliance, quality, or appropriateness. • Innovation, Change Management & Enablement • Encourage a forward-looking, innovation-focused mindset within the team—constantly seeking new approaches to content engagement and digital enablement. • Drive efforts to simplify and enhance processes, tools, and technologies that support internal efficiency and field-facing communications. • Lead change management for new content programs, digital rollouts, or branding updates, ensuring smooth adoption within the field. • Qualifications Education: Minimum: Bachelor’s degree in Communications, Marketing, Journalism, Business, or a related field. Preferred: Master’s degree in Communications, Marketing, Business Administration, or a related discipline. Experience: Minimum: • 5+ years of professional experience in communications, content strategy, marketing, or a related field. • At least 2 years of experience in a leadership or people management role. • Demonstrated experience developing and executing content strategies and managing communications projects from conception through delivery. • Experience in the P&C insurance industry and working cross-functionally with teams such as marketing, field/sales, compliance, or IT. • Preferred: • Experience leading teams responsible for digital content, marketing technology, and brand management. • Proven track record of driving process improvements and leveraging analytics for communication effectiveness. Skills & Abilities: Minimum: • Exceptional written and verbal communication skills, with the ability to craft clear, compelling, and brand-aligned messaging. • Strong leadership and team development abilities, including mentoring, motivating, and managing direct reports. • Excellent project management and organizational skills; able to manage multiple priorities and deadlines in a fast-paced environment. • Proficiency with digital content platforms, content management systems, and basic analytics tools. • Strong collaboration skills with the ability to build effective relationships with cross-functional partners and stakeholders. • Analytical mindset with the ability to use data and feedback to optimize communications and drive continuous improvement. • High level of attention to detail and commitment to quality and compliance. • Preferred: • Advanced proficiency with marketing technologies, digital analytics platforms, and emerging digital content formats. • Experience implementing change management and process improvement initiatives. • Ability to translate complex business objectives into impactful communication strategies. • Creative thinking and problem-solving skills; ability to innovate and adapt in a dynamic environment. About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: https://www.mercuryinsurance.com/about/careers Perks and Benefits We offer many great benefits, including: • Competitive compensation • Flexibility to work from anywhere in the United States for most positions • Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) • Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) • Medical, dental, vision, life, and pet insurance • 401 (k) retirement savings plan with company match • Engaging work environment • Promotional opportunities • Education assistance • Professional and personal development opportunities • Company recognition program • Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $98,699.00 - USD $182,896.00 /Yr.

Lead design, development, and review of complex software systems, mentor teams, and collaborate on product roadmaps. | 7+ years of software engineering experience, proficiency in Java, microservices, APIs, and experience leading multiple teams. | Overview Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2025! Position Summary: As a Staff Software Engineer, you will provide technical leadership and direction for multiple agile teams or projects to implement prioritized software product roadmaps. This role includes designing, developing, and maintaining complex software systems, along with mentoring junior engineers. Geo-Salary Information An in-person interview may be required during the hiring process State specific pay scales for this role are as follows: $105,245 to $199,452 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $95,677 to $181,320 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $86,110 to $163,188 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Essential Job Functions: Write high-quality code for complex scenarios with good test coverage. Review and translate product requirements into robust designs to ensure high-quality distributed application systems that are modular, configurable, maximize reuse, and are fast, effective, user-friendly, secure, compliant, scalable, and maintainable. Lead design and code reviews of multiple applications to ensure best practices, adherence to Mercury standards, and high quality. Lead multiple sprint teams within the same product area to deliver new or improved features, addressing any impediments in delivering high-quality solutions for items in the product backlog. Collaborate with other teams and stakeholders as necessary to ensure overall successful delivery of the intended functionality. Mentor and provide technical guidance to other engineers across multiple teams within the same functional area, fostering a culture of innovation and excellence within Mercury engineering. Collaborate with product managers to estimate effort, prioritize work, plan, and deliver prioritized roadmap items. Qualifications Education: Minimum: Bachelor’s Degree in Computer Science, Information Systems or other related fields Or equivalent combination of education and experience. Preferred: Master’s Degree in Computer Science. Experience: Minimum: 7+ years software engineering experience with proven experience in cutting-edge Technologies and/or those used at Mercury. 3+ years hands-on experience leading multi-team engineering initiatives for building features in a distributed application systems environment. Preferred: 7 or more years of backend development experience with Java 5 or more years of experience with Springboot, APIs and Microservices 3 or more years of experience with CI/CD processes and technologies (Kubernetes, Jenkins, etc.) 2 or more years of experience utilizing technologies such as Kafka, AWS, S3, Drools, Blaze, etc. 1 or more years of experience with Guidewire Policy Center (Configuration and Integrations) Skills: Minimum: Proficient in programming in one or more industry-standard languages (e.g., Java, Python, Go, C++, JavaScript). Proficient in leveraging various data structures, algorithms, and design patterns. Experienced in relational databases, NoSQL, and caching solutions. Skilled in APIs using modern protocols like REST and gRPC. Experienced in message queuing, data streaming, workflow, and integration frameworks (such as Apache Kafka, Apache NiFi, Amazon SQS, MS MQ, Apache Camel, etc.). Knowledgeable in microservices architecture. Experienced in containerization technologies like Docker and Kubernetes. Proficient in cloud platforms such as AWS, Google Cloud, or Azure. Experienced in leveraging DevSecOps to improve engineering efficiency. Proficient in designing and implementing high-quality distributed application systems that are modular, configurable, maximize reuse, and are fast, effective, user-friendly, secure, compliant, scalable, and maintainable. Experienced in leveraging analytics data and experimentation to design and improve systems for speed, scalability, and effectiveness. Excellent problem-solving skills leading to innovative solutions. Strong communication skills. Strong ability to collaborate and influence cross-functional teams and stakeholders across multiple functional areas to address impediments and deliver desired results. Demonstrated leadership skills through mentoring and providing technical guidance to multiple teams within a functional area. Experienced in championing operational excellence and best practices with a focus on quality, performance, scalability, maintainability, and observability. Experienced in driving technical strategy and vision for multiple teams. About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: https://www.mercuryinsurance.com/about/careers #LI-ZK1 Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $101,167.00 - USD $204,439.00 /Yr.

Lead enterprise growth with strategic accounts, manage cross-functional initiatives, and ensure profitable partnerships. | Minimum 7+ years in insurance distribution or enterprise account leadership, with proven success in executive negotiations and complex initiatives. | Overview Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2025! Position Summary: The National Strategic Account Executive leads enterprise-level growth with national carrier agency relationships and national strategic accounts including: digital agencies, carrier agencies, brokers and jumbo agencies. In this role you will be responsible for executing on the end-to-end partnership lifecycle from onboarding through annual business planning and objective setting. Thus, driving multi-year portfolio expansion, profitability, and a best-in-class agent experience. The National Account Executive participates in cross-functional execution with API integration team, Funnel Optimization team, Underwriting, Product, Marketing, Experience, to deliver a seamless partner experience and achieve our sales vision of becoming a top carrier of choice at target combined ratios. Scope and Impact: This role owns the end-to-end lifecycle for national carrier agency relationships and national digital agencies, from new-partner onboarding through annual business planning and objective setting; accountable for multi year revenue growth, retention, and profit outcomes. • Leads cross-functional initiatives that remove friction, improve quoting/placement throughput, and strengthen Mercury’s differentiated value proposition with partners. • Serves as the point partnership point of escalation their assigned strategic accounts, stewards brand, compliance, and long-term partnership health. Travel Requirement: ~25–45% to partner locations, events, and internal hubs. Geo-Salary Information An in-person interview may be required during the hiring process State specific pay scales for this role are as follows: $101,167 to $204,439 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $91,971 to $185,853 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $82,773 to $167,628 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Essential Job Functions Strategic portfolio leadership – Executes on multi-year growth plans for assigned national accounts territory with clear targets for premium, product mix, retention, and profitability. In this role, the National Strategic Account Executive will own the P&L of the accounts they manage within their assigned territory. Executive presence to lead negotiations with multi-million/billion dollar organizations and expertise in complex, C-suite conversations Leverages analytical skill set and capabilities to make better decisions to drive growth and profit opportunities with strategic accounts. Establish quarterly business reviews with partner executives; align on goals, leading indicators, and mitigation plans to ensure profitable growth and book health. Partner experience and enablement Reduce placement friction by championing initiatives that improve speed-to-bind, discount/packaging visibility, and underwriting responsiveness; leverage UW where applicable to enhance agent experience Drive adoption of digital integrations and prioritized programs that increase throughput with national/digital partners. Cross-functional orchestration Alignment with Product, UW, and Pricing to provide feedback and actionable input on how we can improve our competitive position within the digital journey of assigned national accounts. Provide market feedback to inform roadmap and segmentation strategies. National Account Performance Governance Execute on assigned territory forecast and prospect pipeline health review for the portfolio; define leading indicators (quote volume, hit ratio, bundle rate, premium per policy) and implement remediation plans where appropriate. Establish national account governance: Performance driven communication loops that are grounded in data relevancy and established sales funnel targets, quarterly business reviews for key internal stakeholders and executive partnership leadership, integration upgrades and strategic technology driven initiatives. Performance and compliance Ensure adherence to Mercury policies, contractual obligations, and regulatory requirements; uphold reporting accuracy and auditable processes. Model and reinforce Mercury’s Core Values: We Do The Right Thing, We Own It, We Seek A Better Way, We Move Quickly. Qualifications Education: Minimum: Bachelor’s Degree required, Completion of CPCU, CIC, or advanced degree preferred or equivalent work experience Experience: Minimum: 7+ years in P&C insurance distribution, carrier strategic accounts, or enterprise channel leadership with measurable growth and profitability outcomes or equivalent experience. Proven success leading executive relationships (national brokers, top independents, digital distributors) and complex cross-functional initiatives. Strong command of sales economics and levers (segmentation, product mix, UW responsiveness, incentives, account management). Exceptional communication, influence without authority, and change leadership skills. Skills & Abilities: Minimum: Executive presence to lead negotiations with multi-million/billion dollar organizations and expertise in complex, C-suite conversations Analytical skill set and capabilities to make better decisions to drive growth and profit opportunities with strategic accounts. Executive communication, collaboration and influencing skills Digital focus – understanding of digital integration Preferred: Utilizing of AI tools and techniques that relate to role About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: https://www.mercuryinsurance.com/about/careers Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $101,167.00 - USD $204,439.00 /Yr.

Designing, developing, and maintaining scalable web applications, collaborating with teams, and optimizing system performance. | Requires 5+ years of software development experience, proficiency in Java or similar languages, experience with APIs, microservices, cloud, and leadership skills. | Overview Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2025! Position Summary: As a Senior Software Engineer, you will play a crucial role in designing, developing, and maintaining complex software systems. This position involves leading agile teams or projects, mentoring junior engineers, and ensuring the delivery of high-quality software solutions. Geo-Salary Information An in-person interview may be required during the hiring process State specific pay scales for this role are as follows: $92,154 to $174,681 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $83,776 to $158,801 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $75,399 to $142,921 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Essential Job Functions: Write high-quality code for complex scenarios with good test coverage. Review and translate product requirements into robust designs to ensure high-quality distributed application systems that are modular, configurable, reusable, fast, effective, user-friendly, secure, compliant, scalable, and maintainable. Lead design and code reviews of multiple applications to ensure best practices, adherence to Mercury standards, and high quality. Lead the sprint team to deliver new or improved features, addressing any impediments to delivering high-quality solutions in the sprint backlog. Collaborate with other teams and stakeholders to ensure successful delivery of intended functionality. Mentor and provide technical guidance to other engineers on the team, fostering a culture of innovation and excellence within Mercury engineering. Qualifications Education: Minimum: Bachelor’s Degree in Computer Science, Information Systems or other related fields OR equivalent combination of education and experience Preferred: Master’s Degree in Computer Science. Experience: Minimum: 5+ years software programming experience with 2+ years experience in Technologies used at Mercury, more than one years experience leading and mentoring engineering teams Preferred: 5 or more years of experience with Guidewire Policy Center (configurations and integrations) 3 or more years of experience with Java/J2EE 2 or more years of experience with Personal lines products 1 or more years of experience with CI/CD tools such as Jenkins, GUnit, etc. Skills: Proficient in programming in one or more industry-standard languages (e.g., Java, Python, Go, C++, JavaScript). Experienced in leveraging various data structures, algorithms, and design patterns. Skilled in relational databases, NoSQL, and caching solutions. Experienced in APIs using modern protocols like REST and gRPC. Proficient in message queuing, data streaming, workflow, and integration frameworks (such as Apache Kafka, Apache NiFi, Amazon SQS, MS MQ, Apache Camel, etc.). Knowledgeable in microservices architecture. Experienced in containerization technologies like Docker and Kubernetes. Proficient in leveraging DevSecOps to improve engineering efficiency. Experienced in designing and implementing high-quality distributed application systems that are modular, configurable, maximize reuse, and are fast, effective, user-friendly, secure, compliant, scalable, and maintainable. Skilled in leveraging analytics data and experimentation to design and improve systems for speed, scalability, and effectiveness. Strong problem-solving skills. Excellent communication abilities. Strong ability to collaborate and influence cross-functional teams and stakeholders to address impediments and deliver desired results. Demonstrated leadership skills through mentoring and providing technical guidance to team members. Experienced in driving technical strategy and vision for a team. Preferred: Experience in cloud platforms such as AWS, Google Cloud, or Azure. About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: https://www.mercuryinsurance.com/about/careers #LI-ZK1 Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $92,153.73 - USD $174,681.00 /Yr.

Designing, developing, and maintaining complex software systems, leading teams, and mentoring engineers. | Minimum 5+ years of software programming experience, with experience in Java, microservices, cloud platforms, and leadership. | Overview Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2025! Position Summary: As a Senior Software Engineer, you will play a crucial role in designing, developing, and maintaining complex software systems. This position involves leading agile teams or projects, mentoring junior engineers, and ensuring the delivery of high-quality software solutions. Geo-Salary Information An in-person interview may be required during the hiring process State specific pay scales for this role are as follows: $92,154 to $174,681 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $83,776 to $158,801 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $75,399 to $142,921 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Essential Job Functions: Write high-quality code for complex scenarios with good test coverage. Review and translate product requirements into robust designs to ensure high-quality distributed application systems that are modular, configurable, reusable, fast, effective, user-friendly, secure, compliant, scalable, and maintainable. Lead design and code reviews of multiple applications to ensure best practices, adherence to Mercury standards, and high quality. Lead the sprint team to deliver new or improved features, addressing any impediments to delivering high-quality solutions in the sprint backlog. Collaborate with other teams and stakeholders to ensure successful delivery of intended functionality. Mentor and provide technical guidance to other engineers on the team, fostering a culture of innovation and excellence within Mercury engineering. Qualifications Education: Minimum: Bachelor’s Degree in Computer Science, Information Systems or other related fields OR equivalent combination of education and experience Preferred: Master’s Degree in Computer Science. Experience: Minimum: 5+ years software programming experience with 2+ years experience in Technologies used at Mercury, more than one years experience leading and mentoring engineering teams Preferred: 6 or more years of experience with Guidewire Policy Center (configurations and integrations) 4 or more years of experience with Java/J2EE 2 or more years of experience utilizing technologies such as Kafka, AWS, S3, Drools, Blaze, etc. 2 or more years of experience with Personal lines products 1 or more years of experience with CI/CD tools such as Jenkins, GUnit, etc. Skills: Proficient in programming in one or more industry-standard languages (e.g., Java, Python, Go, C++, JavaScript). Experienced in leveraging various data structures, algorithms, and design patterns. Skilled in relational databases, NoSQL, and caching solutions. Experienced in APIs using modern protocols like REST and gRPC. Proficient in message queuing, data streaming, workflow, and integration frameworks (such as Apache Kafka, Apache NiFi, Amazon SQS, MS MQ, Apache Camel, etc.). Knowledgeable in microservices architecture. Experienced in containerization technologies like Docker and Kubernetes. Proficient in leveraging DevSecOps to improve engineering efficiency. Experienced in designing and implementing high-quality distributed application systems that are modular, configurable, maximize reuse, and are fast, effective, user-friendly, secure, compliant, scalable, and maintainable. Skilled in leveraging analytics data and experimentation to design and improve systems for speed, scalability, and effectiveness. Strong problem-solving skills. Excellent communication abilities. Strong ability to collaborate and influence cross-functional teams and stakeholders to address impediments and deliver desired results. Demonstrated leadership skills through mentoring and providing technical guidance to team members. Experienced in driving technical strategy and vision for a team. Preferred: Experience in cloud platforms such as AWS, Google Cloud, or Azure. About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: https://www.mercuryinsurance.com/about/careers #LI-ZK1 Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $92,153.73 - USD $174,681.00 /Yr.

The Multimedia Designer will create visually compelling content across multiple formats, including animation, video, print, and digital presentations. This role involves collaborating with various teams to deliver content that supports brand strategy and engages audiences. | Candidates should have a bachelor's degree in a relevant field and 3-5 years of professional experience in multimedia or graphic design. A strong portfolio and proficiency in Adobe Creative Suite are essential. | Overview The Multimedia Designer will be responsible for creating visually compelling content across multiple formats, including animation, video, print, digital presentations, and generative AI platforms. This role requires someone who can tell stories through motion, video, print, and digital environments. The position involves collaborating with marketing, sales, product, and experience teams to deliver content and materials that support brand strategy, engages audiences, and drives business objectives. Geo-Salary Information State specific pay scales for this role are as follows: $81,629 to $146,702 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $74,208 to $133,365 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $66,788 to $120.029 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Design and produce animated content: motion graphics, character animation, and explainer videos. Develop and edit video projects, including storyboarding, compositing, sound design, and color correction. Utilize current AI tools and platforms to create content. Create print collateral, such as brochures, flyers, posters, direct mail, and event signage; prepare files for prepress and production. Design multi-page documents (guides, manuals, reports) using Adobe InDesign. Ensure brand consistency across all creative outputs, from digital to print to video. Collaborate with internal teams and external vendors on creative projects and campaigns. Manage multiple projects with competing deadlines, ensuring high-quality delivery. Qualifications Education: Minimum: • Bachelor’s degree in Graphic Design, Multimedia Design, Animation, Visual Communications, or related field (or equivalent professional experience). Experience: Minimum: • 3–5 years of professional experience in multimedia, motion design, or graphic design (agency or in-house). • Experience designing digital, video, and print deliverables. Skills & Abilities: Minimum: • Strong portfolio demonstrating motion graphics, video, and print design expertise. • Ability to create content tailored to specific platforms. • Excellent organizational and time management skills, with the ability to juggle multiple projects. • Strong communication and collaboration skills; comfortable presenting creative ideas and iterating based on feedback. • Advanced Adobe Creative Suite proficiency *After Effects & Premiere Pro (motion/video) *Illustrator & Photoshop (graphic/illustration) *InDesign (multi-page layout and print production) • Strong understanding of typography, layout, and design principles. • Familiarity with current and emerging generative AI, motion, design, and digital media tools and trends. • Ability to work independently and as part of a team in a fast-paced environment. Preferred: • Experience in 3D animation, modeling, and rigging — creating characters, environments, and motion assets that expand storytelling capabilities. About the Company Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers! Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help other others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: https://www.mercuryinsurance.com/about/careers Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. #LI-TG1 Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Pay Range USD $81,629.00 - USD $146,702.00 /Yr.

As a Senior Software Engineer, you will design, develop, and maintain complex software systems while leading agile teams and mentoring junior engineers. You will ensure the delivery of high-quality software solutions and collaborate with stakeholders for successful project outcomes. | A Bachelor's Degree in Computer Science or related field is required, with a preference for a Master's Degree. Candidates should have a minimum of 5 years of software programming experience, including 2 years in relevant technologies and experience in leading and mentoring teams. | Overview Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2025! Position Summary: As a Senior Software Engineer, you will play a crucial role in designing, developing, and maintaining complex software systems. This position involves leading agile teams or projects, mentoring junior engineers, and ensuring the delivery of high-quality software solutions. Geo-Salary Information State specific pay scales for this role are as follows: $92,154 to $174,681 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $83,776 to $158,801 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $75,399 to $142,921 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Essential Job Functions: Write high-quality code for complex scenarios with good test coverage. Review and translate product requirements into robust designs to ensure high-quality distributed application systems that are modular, configurable, reusable, fast, effective, user-friendly, secure, compliant, scalable, and maintainable. Lead design and code reviews of multiple applications to ensure best practices, adherence to Mercury standards, and high quality. Lead the sprint team to deliver new or improved features, addressing any impediments to delivering high-quality solutions in the sprint backlog. Collaborate with other teams and stakeholders to ensure successful delivery of intended functionality. Mentor and provide technical guidance to other engineers on the team, fostering a culture of innovation and excellence within Mercury engineering. Qualifications Education: Minimum: Bachelor’s Degree in Computer Science, Information Systems or other related fields Or equivalent combination of education and experience Preferred: Master’s Degree in Computer Science. Experience: Minimum: 5+ years software programming experience with 2+ years experience in Technologies used at Mercury, more than one years experience leading and mentoring engineering teams Preferred: 5 or more years of solid experience with Java. 1 to 2 years’ experience in mentoring and leading team members to deliver quality implementations into production environment. Efficiency in operational activities such as inter-team communications, dependency management, application rollout planning etc. Implementation knowledge of agentic AI using frameworks or protocols (e.g., LangGraph, OpenAI Agent SDK, or managed cloud providers implementations). Familiarity and knowledge of how to use RAG and prompt engineering to get good results from AI models. Exposure to cloud services from major providers like AWS, Google, or Azure that relate to AI. Skills: Proficient in programming in one or more industry-standard languages (e.g., Java, Python, Go, C++, JavaScript). Experienced in leveraging various data structures, algorithms, and design patterns. Skilled in relational databases, NoSQL, and caching solutions. Experienced in APIs using modern protocols like REST and gRPC. Proficient in message queuing, data streaming, workflow, and integration frameworks (such as Apache Kafka, Apache NiFi, Amazon SQS, MS MQ, Apache Camel, etc.). Knowledgeable in microservices architecture. Experienced in containerization technologies like Docker and Kubernetes. Proficient in leveraging DevSecOps to improve engineering efficiency. Experienced in designing and implementing high-quality distributed application systems that are modular, configurable, maximize reuse, and are fast, effective, user-friendly, secure, compliant, scalable, and maintainable. Skilled in leveraging analytics data and experimentation to design and improve systems for speed, scalability, and effectiveness. Strong problem-solving skills. Excellent communication abilities. Strong ability to collaborate and influence cross-functional teams and stakeholders to address impediments and deliver desired results. Demonstrated leadership skills through mentoring and providing technical guidance to team members. Experienced in driving technical strategy and vision for a team. Preferred: Experience in cloud platforms such as AWS, Google Cloud, or Azure. About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: https://www.mercuryinsurance.com/about/careers #LI-ZK1 Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $92,153.73 - USD $174,681.00 /Yr.

Drive product discovery, strategy, and delivery for insurance technology products by collaborating with cross-functional teams and managing product roadmaps and backlogs. | Bachelor's degree plus 3+ years product management experience, preferably 7+, with insurance domain knowledge and agile delivery skills. | Overview Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2025! Position Summary: The Product Manager will drive discovery, experimentation, vision, strategy, and delivery across one of our many technical products. Our technical products cover the entire insurance value chain, enabling frictionless customer and agent experiences during shopping, quoting, servicing, and claims processing. They also enable our users to create, modify, and underwrite our insurance products. Geo-Salary Information State specific pay scales for this role are as follows: $92,154 to $174,681 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $83,776 to $158,801 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $75,399 to $142,921 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Essential Job Functions: Identify and understand user needs by conducting research. Types of discovery research include: basic user interviews, literature reviews, analyzing support, and reviewing product analytics. Synthesize findings and clearly communicate to team. Participate in assumption mapping and work with Design, Product Analytics, and Engineering to run experiments. Capture and document enhancement requests in the backlog and work with requestors to identify the root problem their enhancement requests are addressing. Gather basic inputs used to score problems and opportunities and help prioritize which problems or opportunities to address. Participate in opportunity mapping for prioritized problems and opportunities to identify potential solutions. Develop and evangelize a product strategy and 1 year roadmap, aligned with the overall portfolio. Understand the target outcomes and business cases for your product area, and build roadmaps and requirements focused on delivering value. Ensure your epics contain a viable plan to track progress towards outcomes. Leverage story mapping and various splitting techniques to break prioritized initiatives down into impactful epics and stories to deliver incremental value as quickly as possible Collaborate with multiple functions to ensure breakdown can be efficiently implemented Coordinate with engineering to create the list of stories and epics to be included in each sprint based on priority, effort, capacity, and dependencies Draft excellent epics and stories with comprehensive, clear, and concise information and strong acceptance criteria Lead refinement and answer questions as needed Track sprint progress and notify stakeholders of delays Work with peers and cross functional teams to unblock dependencies or escalate Work with Product Analytics to identify UI and API driven events that help the team understand user experience and adoption, and document tracking needs within user stories and epics Prepare release notes, update living documents, and answer questions during rollout as needed Qualifications Education: Bachelor's degree in business, computer science, engineering, or equivalent practical experience in product management Experience: Minimum: 3+ years product management and/or product design 3+ years managing complex initiatives from initiation to completion using product management processes and best practices Experience in defining and implementing product metrics to track performance and success Experience handling all stages of product delivery Experience representing various customers and stakeholders during planning Preferred: 7 or more years of experience in product management 2 or more years of Property & Casualty (P&C) insurance experience 2 or more years of hands-on experience within the claims domain Exposure to AI Skills and Abilities Solid understanding of basic P&C insurance technology, including their functionality, limitations, advantages, and future direction Basic understand of the insurance technology ecosystem including common integrations and dependencies Skilled at managing products with an active development roadmap Proficient at influencing your product team and cross-functional business teams using earned leadership and strong communication skills Experience working in agile software delivery Able to develop and present complex problems in a straightforward way Exceptional verbal, oral, and written communication skills About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: https://www.mercuryinsurance.com/about/careers #LI-ZK1 Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $92,153.73 - USD $174,681.00 /Yr.

Analyze and visualize agent experience data to generate actionable insights that improve agent satisfaction and business outcomes. | Bachelor’s degree with 3+ years in experience management, CX insights, or data analysis, strong communication and analytical skills, and proficiency with statistical and visualization tools. | Overview: We are seeking a dynamic and detail-oriented Experience Insights Analyst – Agent Channel to join our team. This role will be critical in understanding the behaviors, needs, and satisfaction of independent insurance agents, as well as improving the systems and processes they rely on throughout the quoting and purchasing journey. You will be responsible for generating actionable Voice of Customer (VOC) insights and ensuring they are used to improve both the agent experience and business outcomes. The ideal candidate for this role is a feedback detective and data storyteller who can uncover hidden trends and root causes within large quantitative and qualitative datasets, and visualize them to create logical, compelling narratives and recommendations that inspire change. You are a collaboration enthusiast who thrives on influencing others to take your experience improvement ideas and run with them. You will be equally comfortable running multivariable regressions and interpreting their outputs in a clear, actionable way for business stakeholders to act on. Geo-Salary Information: State specific pay scales for this role are as follows: $74,955 to $138,744 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $68,141 to $126,131 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $61,327 to $113,518 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities: Under limited supervision: • Data Visualization: Develop, maintain, and improve Voice of Customer (VOC) dashboards to provide actionable insights on agent satisfaction, agent experience drivers, and key performance indicators (KPIs). • Key Driver Analysis: Measure the impact of independent agent satisfaction on business performance by connecting sentiment, behavior, and outcomes. Analyze agent behavior to understand factors that drive propensity to bind policies and prioritize the most impactful agent needs. • Pain Point Diagnosis: Identify, investigate, and diagnose pain points impacting independent agents. Work closely with stakeholders to build business cases and ensure insights become impactful actions. • Performance Reporting: Track and report on independent agent experience performance metrics, identifying areas of concern and opportunities for improvement. • VOC Processes: Collect, analyze, and interpret feedback from various Voice of Agent feedback channels. Design innovative feedback collection instruments to unlock hidden insights and enhancements. • Track KPIs: Conduct ad hoc analyses on KPI performance providing insights into bottlenecks and opportunities for growth. • UAT: Conduct user acceptance testing (UAT) on product enhancements as needed. Qualifications: • Education • Minimum: Bachelor’s degree required – preferred in business or related field of study (e.g. Math, Economics, Data Science, Statistics) Preferred: Master’s degree preferred • Experience • Minimum: 3+ years of experience in Experience Management (XM), CX insights, data analysis, or product development Preferred: • CCXP qualification • Experience in P&C industry and/or CX roles • Experience working with Customer Feedback Management platforms such as Forsta, Qualtrics, Medallia, or InMoment to collect and analyze feedback Minimum: • Excellent written and verbal communication skills • Demonstrated excellent data analytical and problem-solving skills • Experience with applying statistical models to solve business challenges • Proficient in Microsoft Office Suite, particularly Excel and PowerPoint • Proven history of taking initiative and driving projects to completion Preferred: • Proficient in SQL, predictive analytics insights (SAS), and statistical software (R, Stata) • Experience with data visualization tools (Tableau, Power BI) • Use of applied data science techniques About the Company: Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers! Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help other others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: https://www.mercuryinsurance.com/about/careers Perks and Benefits: We offer many great benefits, including: • Competitive compensation • Flexibility to work from anywhere in the United States for most positions • Paid time off (vacation time, sick time, paid Company holidays, volunteer hours) • Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) • Medical, dental, vision, life, and pet insurance • 401 (k) retirement savings plan with company match • Engaging work environment • Promotional opportunities • Education assistance • Professional and personal development opportunities • Company recognition program • Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Pay Range: USD $74,955.00 - USD $138,744.00 /Yr.

Communicate with vendors to collect missing onboarding information and update vendor profiles while providing excellent customer service and managing daily inbox and reports. | High school diploma with at least 1 year of general office or related experience, excellent communication skills, and ability to manage inbound calls professionally. | Overview The Vendor Admin Services Team is responsible for providing excellent customer service to intenal stakeholders and external vendors. The primary team function is to engage with vendors by phone or e-mail to gather information, such as completed forms W-9, needed to complete their vendor profile. The Vendor Admin Coordinator communicates with vendors and performs routine but varied clerical and support duties in support of the primary team function in a dynamic, fast-paced environment. Geo-Salary Information State specific pay scales for this role are as follows: $31,574 to $55,318 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $28,703 to $50,289 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $25,833 to $45,260 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities The Coordinator is essential to reach the Vendor Admin Services Team production goals, which include: • Completing missing vendor onboarding information in Guidewire and other systems • Collecting vendors’ W-9 forms • Running reports and vendor verification matches in the system • Provide excellent customer service to Mercury vendors and internal stakeholders • Daily, the Coordinator directly communicates by telephone or email, with vendors to obtain missing vendor information, such as forms W-9. Once vendor information is gathered, the Coordinator updates vendor profiles within Mercury’s systems, such as Contact Manager and Flexi. • Along with other Coordinators, the Coordinator reviews the department’s shared inbox daily for incoming mail and distributes mail appropriately amongst the team to ensure timely responses to our vendors and internal stakeholders. • Other duties and projects may be assigned as needed. • Must be be able to align with work hours Monday - Friday 8am-4:45pm PST Qualifications Education • Completion of High School education Experience • A minimum of 1 year general office or related experience Skills & Abilities Minimum: • Excellent written and verbal communication skills. Must be able to communicate professionally. • Ability to manage inbound calls in a timely manner, while maintaining a positive, empathetic, and professional demeanor towards customers at all times. • Ability to engage in active listening with customers, confirming or clarifying information and addressing customer concerns as needed. Preferred: • Insurance industry experience preferred About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: https://www.mercuryinsurance.com/about/careers Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. #LI-TG1 Perks and Benefits We offer many great benefits, including: • Competitive compensation • Flexibility to work from anywhere in the United States for most positions • Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) • Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) • Medical, dental, vision, life, and pet insurance • 401 (k) retirement savings plan with company match • Engaging work environment • Promotional opportunities • Education assistance • Professional and personal development opportunities • Company recognition program • Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $31,574.00 - USD $55,318.00 /Yr.

Analyze customer feedback and operational data to improve claims customer experience, lead cross-functional projects, and optimize communications strategies. | Bachelor's degree with 5+ years in data analysis or customer experience roles, strong statistical and project management skills, insurance or financial services experience preferred, and ability to communicate complex insights to executives and teams. | Overview We are seeking a dynamic, analytic, and collaborative Product Manager, Claims Customer Experience (CX) to join our team. This full-time role will be instrumental in harnessing customer feedback and operational data to drive improvements in our claims processes, customer touchpoints, and communication strategies. The successful candidate will possess strong data analysis skills, project & program management experience, and a passion for elevating the claims customer experience. As a Product Manager, you will work independently and collaborate closely with cross-functional teams including Claims, Experience, Product, Technology, and Claims Innovation. You will be responsible for enabling Claims Team Members and leaders to provide exceptional experiences to customers and third-party claimants. The ideal candidate for this role is a highly analytical and collaborative professional with a proven ability to synthesize complex customer feedback and operational datasets into actionable business insights. They possess advanced data analysis skills, experience leading cross-functional projects, and a strong understanding of customer experience principles—preferably within the insurance or financial services sector. This individual demonstrates curiosity, a continuous improvement mindset, and excels at communicating findings and recommendations to both executive and frontline audiences. Geo-Salary Information State specific pay scales for this role are as follows: $105,245 to $199,452 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $95,677 to $181,320 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $86,110 to $163,188 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Under limited supervision: VoC Data Analysis: Analyze monthly Voice of the Customer (VoC) survey results to identify trends, root causes of dissatisfaction, and areas for improvement at branch and individual levels. Report findings to Claims leaders with actionable recommendations. Data Visualization & Reporting: Produce quarterly graphics and executive summaries highlighting customer experience trends, progress toward goals, and key operational drivers. Advanced Analytical Modeling: Use regression analysis, correlation, and other statistical techniques to understand relationships between VoC feedback and operational metrics. Customer Journey Mapping Leadership: Co-lead cross-functional customer journey mapping workshops; identify and document key pain points and opportunities for improvement with a "curious" and customer-centric mindset. Project Management: Manage and execute projects derived from Journey Mapping and VoC findings, collaborating across Claims, Experience, Claims Innovation, Product and IT. Create and test pilot solutions for high-potential initiatives; monitor and report on pilot performance and feasibility of broader rollout. Claims Communications Improvement Initiatives: Lead initiatives to optimize customer communications, focusing on reducing costs of written communications and enhancing the effectiveness of digital channels. Work cross-functionally with multiple teams and levels to overhaul Claims communications strategy. Analyze and recommend improvements to ensure digital communications effectively meet customer needs. Qualifications Education Minimum: Bachelor’s degree in economics, math, statistics, finance, data science, psychology, or similar. Preferred: Master’s degree (M.B.A.) 5+ years of experience in data analysis, business analytics, and/or customer experience roles. Prior experience in property-casualty insurance operations or claims administration strongly preferred. Demonstrable experience with statistical analysis tools (Excel, Tableau, SAS, SPSS, R, Python, etc.). Proven ability to present complex analytical findings to executive audiences and frontline teams. Strong project / program management skills with a track record of seeing initiatives from ideation to implementation. Experience with customer journey mapping methodologies. Familiarity with VoC programs and customer feedback platforms (e.g., Medallia, Qualtrics, InMoment, Forsta). Change management and/or Lean/Six Sigma training. Preferred: CCXP (Certified Customer Experience Professional) designation 3+ years claims adjuster and/or claims leadership experience Skills & Abilities: Exceptional Communicator: Excellent written and verbal communication skills, with the ability to present findings clearly and persuasively. Analytical Thinking: Demonstrates the ability to use statistical methods to uncover actionable insights; for example, identifying that low post-claim survey scores at a specific branch correlate with longer average claim cycle times and recommending targeted process changes. Curiosity and Continuous Improvement: Proactively seeks to understand the root causes behind customer pain points by exploring new data sources or piloting novel solutions, such as testing alternative digital communication channels to improve customer engagement. Collaborative Problem-Solving: Works effectively across departments—Ex.: Co-leading a customer journey mapping session and implementing process enhancements based on findings. Customer-Centric Mindset: Prioritizes solutions that address real customer needs, such as refining claim status update messages to reduce customer confusion and subsequent call volumes. Stakeholder Engagement: Communicates insights and project progress clearly to executives and frontline staff alike, for instance, delivering a compelling presentation to Claims leadership outlining quarterly VoC trends and recommended improvement initiatives. About the Company Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers! Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help other others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: https://www.mercuryinsurance.com/about/careers Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. #LI-TG1 Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Pay Range USD $105,245.00 - USD $199,452.00 /Yr.

Lead sales analytics efforts focusing on agency compensation, sales planning, territory management, and business performance analytics while partnering with sales leadership and technical teams. | 10+ years in sales analytics or related P&C insurance analytics, strong analytical skills, leadership, communication, proficiency with P&C analytics, and experience with data visualization and SQL. | Overview: We are seeking an experienced and highly motivated Senior Manager, Sales Analytics to lead analytics surrounding agency compensation and incentive programs. This role will also partner with the broader sales analytics team on other sales analytics efforts including, sales planning, territory management, agency analytics, business performance analytics, and multi-rater analytics. This role partners with sales leadership, technical product managers, and product management, to establish a strategy and enhanced analytics offerings around compensation analytics and for sales. This is a hands-on position – prior experience in P&C sales analytics, product management, or related discipline is required. The ideal candidate will have a deep and broad understanding of P&C concepts, sales/underwriting, strong analytics acumen, and the ability to partner with a team members across various disciplines – sales leadership, product management, data science, and IT. Geo-Salary Information: State specific pay scales for this role are as follows: $98,699 to $182,896 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $89,727 to $166,269 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $80,754 to $149,642 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities: Essential Job Functions: Develop a Consultative Practice & Strategy Supporting Sales Analytics for Mercury o Working with the Head of Agency Analytics & Enablement to develop the long-term and short term vision and strategy for Sales Analytics at Mercury o Drives strong data integrity and accuracy across all work efforts o Develops analytics solutions and delivers business insights/recommendations for a wide variety of sales analytics topics such as, compensation management, sales planning, agency analytics, initiative post-monitoring, territory, and sales performance analytics o Partners with Head of Agency Compensation to vet and scenario test new compensation models, including standard commissions, bonuses, and incentives; must have experience creating CBA, forecasting, and other scenario testing models for P&C insurance o Oversee the development of complex models and A/B testing and partner with data science team on configurations of models, interpretation of results, and business recommendations leveraging advanced analytics. Experience with A/B testing is preferred o Strong data management skills preferred; SQL experience; o Experience with data visualization packages – PowerBI, Tableau; very comfortable telling the story via data/analytics in a relevant way to the business Team Partnership o Partner with sales leadership, sales analytics team, and other internal business partners, fostering a collaborative environment and ensuring high productivity and quality standards. Partner with the sales leadership on thought-leadership for how sales analytics will continue to support and drive sales strategy at Mercury o Ideal candidate should have a natural curiosity and drive to find analytics solutions to a wide array of sales oriented business topics; takes initiative on finding creative and efficient solutions o Candidate should provide thought-leadership around business recommendations based of insights learned from the analytics Stakeholder Collaboration: o Work closely with business partners (data science, IT, sales leadership, product management, underwriting) to understand and to deliver solutions Project Management o Candidate should be comfortable with managing a wide array of projects, short and long term, and with sometimes changing priorities due to business need o Candidate should be comfortable with regular communication regarding project status and has a high level of accountability Training o Provides training to sales teams on how to best leverage agency compensation analytics o Regular report out of key insights surrounding compensation to senior leadership Qualifications: Education: Minimum: Bachelor’s degree in Business, Analytics, Insurance, Risk Management, or a related field. Preferred: Experience working in a P&C analytics role; experience working with sales/underwriting preferred Experience: Minimum: 10+ years' experience in sales analytics, product management, or related P&C insurance analytics Skills & Abilities: Minimum: Excellent analytical and problem-solving abilities. Strong leadership, communication, and interpersonal skills. Proficiency with P&C analytics and Microsoft Office Suite. About the Company: Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: https://www.mercuryinsurance.com/about/careers Perks and Benefits: We offer many great benefits, including: • Competitive compensation • Flexibility to work from anywhere in the United States for most positions • Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) • Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) • Medical, dental, vision, life, and pet insurance • 401 (k) retirement savings plan with company match • Engaging work environment • Promotional opportunities • Education assistance • Professional and personal development opportunities • Company recognition program • Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range: USD $98,699.00 - USD $182,896.00 /Yr.

As a Software Engineer II, you will design, develop, and maintain complex software systems while mentoring less experienced engineers. You will write high-quality code, review product requirements, and participate in design and code reviews. | A Bachelor's Degree in Computer Science or related fields is required, with 2 to 4 years of programming experience. Preferred qualifications include a Master's Degree and prior experience with Mercury Insurance. | Overview Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2025! Position Summary: As a Software Engineer II, you will be responsible for designing, developing, and maintaining complex software systems. This role involves working on more advanced projects compared to entry-level positions and requires a deeper understanding of software engineering principles. In this role you will also mentor other less experienced engineers. Geo-Salary Information State specific pay scales for this role are as follows: $85,480 to $157,868 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $77,709 to $143,516 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $69,938 to $129,165 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Essential Job Functions: Write high-quality code for medium-complexity scenarios with good test coverage. Review and translate product requirements into robust designs to ensure high-quality applications that are modular, configurable, maximize reuse, and are fast, effective, user-friendly, secure, compliant, scalable, and maintainable. Assist with any application system support needs. Participate in design and code reviews of applications to ensure best practices, adherence to Mercury standards, and high quality. Mentor and provide technical guidance to other engineers on the team, fostering a culture of innovation and excellence within Mercury engineering. Qualifications Education: Minimum: Bachelor’s Degree in Computer Science, Information Systems or other related fields Or equivalent combination of education and experience. Preferred: Master’s Degree in Computer Science. Experience: Minimum: 2 to 4 years programming experience Preferred: Prior working experience with Mercury Insurance Skills: Minimum: Experienced in programming in one or more industry-standard languages (e.g., Java, Python, Go, C++, JavaScript). Knowledgeable in leveraging various data structures, algorithms, and design patterns. Familiar with relational databases, NoSQL, and caching solutions. Strong problem-solving skills. Good communication abilities. Capable of working independently on simple tasks. Ability to collaborate and influence team members to address impediments and deliver desired results. Preferred: Knowledge of cloud platforms such as AWS, Google Cloud, or Azure. About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: https://www.mercuryinsurance.com/about/careers #LI-ZK1 Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $85,479.00 - USD $157,868.00 /Yr.

Design, develop, and maintain complex software testing frameworks and tools while mentoring junior team members. Implement and enhance automation test strategies and CI/CD pipelines to ensure efficient testing processes. | Candidates should have a minimum of 8 years of industry experience, with a strong background in software testing and automation frameworks. Preferred qualifications include experience with Java or Python, performance testing, and integrating AI into testing. | Overview Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2025! Position Summary: As a Staff Software Engineer in Test, you will be playing a crucial role in designing, developing and maintaining complex software testing framework and tools as well as mentoring junior team members to ensure delivery. This position will be responsible for providing innovative solutions as well as implementing and prioritizing software product roadmaps. Geo-Salary Information State specific pay scales for this role are as follows: $105,245 to $199,452 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $95,677 to $181,320 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $86,110 to $163,188 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Essential Job Functions: Design, Develop and Maintain Test Automation Frameworks, Tools and Libraries: Develop a strong understanding of relevant product areas, designing and proficiency implementing complex framework features. Critical Thinking and Problem-Solving Skills: Skilled in debugging and resolving simple blocking issues, especially with automation scripts, frameworks and tools. Applies analytical and creative approaches to tackle complex quality challenges with solutions. Implement/Enhance Continuous Integration Continuous Deployment (CI / CD): Enhance automation framework with CI/CD pipelines to facilitate automated testing during the build and deployment processes. Performance Testing Support: Design and implement complex performance test script based on existing automation framework and tools to execute performance tests. Provide analytical feedback for the releases in the test result report. Create new scripts to enhance performance test. Implement and Drive Automation Test Strategy: Participate in discussions to define simple test automation strategies, research and evaluate simple new technologies and determine appropriate test coverage. Analyze simple requirements and system design to determine the approach for automation implementation. Define and Enforce Automation Standards and Best Practices: Establish and Improve coding standards, best practices, and guidelines for writing and maintaining automated test scripts and framework. Review code written by team members to ensure adherence to standards and provide constructive feedback. Cross-Functional Collaboration and Communication: Work closely with cross functional teams and stakeholders to gather requirements and provide mid-complex solutions in framework to meet mid-complex testing needs in small-medium sized team. Create, Monitor and Analyze Test Results: Create, review and analyze test execution results, providing in-depth insights and mid-complex recommendations based on findings. Training and Mentorship: Train and mentor TE and SETs on using the automation framework to start writing complex automation tests. Training others to diagnose, resolve mid-complex issues and prepare proper documentation to ensure smooth operation. Qualifications Education: Minimum: Bachelor’s Degree in Computer Science, Computer Engineering, Information Systems or other related fields Or equivalent combination of education and experience. Experience: Minimum: 8+ yrs industry experience, leading testing software engineering teams for small/medium projects Preferred: 5 or more years of development experience with Java and/or Python 5 or more years of experience with broad testing experience such as API, UI, performance, etc. 3 or more years of experience creating automation frameworks 3 or more years of experience developing testing tools 1 or more years of experience integrating AI into testing Knowledge and Skills: Minimum: Knowledgeable of the following: Product Knowledge - Acquire and apply domain-specific knowledge to ensure that testing efforts align with business objectives and real-world use cases. Training, Leading, and Mentorship - Capability to train, lead and mentor junior team members in automation best practices and framework usage. Collaboration and Communication - verbal and written communication skills on executing task-specific collaboration, conveying precise technical details, responding to immediate issues, and ensure clarity in resolving project-level technical challenges Release Process and Continuous Integration/Continuous Deployment (CI/CD) - Agile software development release process, CI/CD practices and tools (e.g., Jenkins, GitHub) to integrate automated tests into the build process. Technologies - Experienced in containerization technologies. Experienced in cloud platforms such as AWS, Google Cloud, or Azure. Experienced in Leveraging DevSecOps to Improve Engineering Efficiency Develop Testing Tools, Utilities - Develop a strong understanding of relevant product areas, integrate innovative tools, libraries, and technologies into the automation framework to enhance testing capabilities. Experienced with the following: Framework Design and Development - Develop a strong understanding of relevant product areas, proficiency in designing and implementing high quality framework, that are modular, configurable, maximize reuse, are fast, effective, user friendly, secure, compliant, stable and maintainable. Create and Maintain Libraries - Proficiency in creating and maintain automated reusable libraries/components to enhance automated capabilities Performance Testing - Familiarity with performance testing concepts and tools (e.g., JMeter, LoadRunner) to assess system behavior under load. Documentation Skills - Proficiency in documenting framework architecture, components, usage instructions, presentation, and bug report, etc. Requirements Analysis - Analyze [simple/complex] system requirements and design to determine the best approach for testing of the change/implementation. Critical Thinking and Problem-Solving Skills – Debugging and resolving blocking issues, especially in automation scripts, frameworks and tools. Applies analytical and creative approaches to tackle complex quality challenges with innovative solutions. Multi-Tasking Skill with Positive Attitude - Multi-Tasking skill with willingness and positive attitude to do whatever it takes to complete tasks on time or as quickly as possible. Test Automation Tools - Experience coding with popular test automation tools and frameworks (e.g., Selenium, TestNG, JUnit, Appium, IDE, Metrics etc.). Knowledge of containerization technologies like Docker and Kubernetes. Debugging and Troubleshooting - Strong skills in diagnosing issues within the automation execution and scripts to ensure smooth operation. Best Coding Practices - Ability to conduct code reviews and provide constructive feedback to ensure quality and adherence to standards and best practice. Adaptability and Flexibility - adapt to changing requirements, code designs and implementation changes, new technologies, methods to solve problems, shift priorities, workstyle and responsibilities. API Testing - Knowledge of API testing methodologies and tools (e.g., Postman, SoapUI, Curl, Insomnia) for validating RESTful and SOAP APIs. Proficient with the following: Coding Skills - Strong knowledge of programming languages commonly used in automation, such as Java, Python, or JavaScript. Continuous Learning - Commitment to staying updated with the latest trends, tools, and technologies in test automation and quality assurance. Attention to Detail - Meticulous attention to detail to ensure high-quality automated tests and reliable framework performance. Time Management - Excellent organizational skills to manage multiple testing projects, prioritize tasks to meet deadlines. About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: https://www.mercuryinsurance.com/about/careers #LI-ZK1 Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $105,245.00 - USD $199,452.00 /Yr.

Lead multiple agile teams to design, develop, and maintain complex distributed software systems while mentoring junior engineers. | 7+ years software engineering, 3+ years leading multi-team initiatives, strong backend development with Java and Python, experience with APIs, microservices, databases, cloud (AWS), containerization (Docker, Kubernetes), and leadership skills. | Overview Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2025! Position Summary: As a Staff Software Engineer, you will provide technical leadership and direction for multiple agile teams or projects to implement prioritized software product roadmaps. This role includes designing, developing, and maintaining complex software systems, along with mentoring junior engineers. Geo-Salary Information State specific pay scales for this role are as follows: $105,245 to $199,452 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $95,677 to $181,320 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $86,110 to $163,188 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Essential Job Functions: Write high-quality code for complex scenarios with good test coverage. Review and translate product requirements into robust designs to ensure high-quality distributed application systems that are modular, configurable, maximize reuse, and are fast, effective, user-friendly, secure, compliant, scalable, and maintainable. Lead design and code reviews of multiple applications to ensure best practices, adherence to Mercury standards, and high quality. Lead multiple sprint teams within the same product area to deliver new or improved features, addressing any impediments in delivering high-quality solutions for items in the product backlog. Collaborate with other teams and stakeholders as necessary to ensure overall successful delivery of the intended functionality. Mentor and provide technical guidance to other engineers across multiple teams within the same functional area, fostering a culture of innovation and excellence within Mercury engineering. Collaborate with product managers to estimate effort, prioritize work, plan, and deliver prioritized roadmap items. Qualifications Education: Minimum: Bachelor’s Degree in Computer Science, Information Systems or other related fields Or equivalent combination of education and experience. Preferred: Master’s Degree in Computer Science. Experience: Minimum: 7+ years software engineering experience with proven experience in cutting-edge Technologies and/or those used at Mercury. 3+ years hands-on experience leading multi-team engineering initiatives for building features in a distributed application systems environment. Preferred: 5 or more years of backend development experience with Java and Python. 4 or more years of experience with APIs and Microservices. 4 or more years of experience with database systems such as Postgres, MySQL, DynamoDB, S3, etc. 2 or more years of experience utilizing Cloud technologies such as AWS. 1 or more years of experience with Guidewire and/or AI SDK. Skills: Minimum: Proficient in programming in one or more industry-standard languages (e.g., Java, Python, Go, C++, JavaScript). Proficient in leveraging various data structures, algorithms, and design patterns. Experienced in relational databases, NoSQL, and caching solutions. Skilled in APIs using modern protocols like REST and gRPC. Experienced in message queuing, data streaming, workflow, and integration frameworks (such as Apache Kafka, Apache NiFi, Amazon SQS, MS MQ, Apache Camel, etc.). Knowledgeable in microservices architecture. Experienced in containerization technologies like Docker and Kubernetes. Proficient in cloud platforms such as AWS, Google Cloud, or Azure. Experienced in leveraging DevSecOps to improve engineering efficiency. Proficient in designing and implementing high-quality distributed application systems that are modular, configurable, maximize reuse, and are fast, effective, user-friendly, secure, compliant, scalable, and maintainable. Experienced in leveraging analytics data and experimentation to design and improve systems for speed, scalability, and effectiveness. Excellent problem-solving skills leading to innovative solutions. Strong communication skills. Strong ability to collaborate and influence cross-functional teams and stakeholders across multiple functional areas to address impediments and deliver desired results. Demonstrated leadership skills through mentoring and providing technical guidance to multiple teams within a functional area. Experienced in championing operational excellence and best practices with a focus on quality, performance, scalability, maintainability, and observability. Experienced in driving technical strategy and vision for multiple teams. About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: https://www.mercuryinsurance.com/about/careers #LI-ZK1 Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $105,245.00 - USD $199,452.00 /Yr.