Mercury Insurance Services, LLC

Provide technical leadership and direction for multiple agile teams to design, develop, and maintain complex software systems and mentor junior engineers. | 7+ years software engineering with 3+ years leading multi-team initiatives, backend development in Java or Python, cloud experience, mentoring skills, and proficiency in distributed systems and modern development practices. | Overview Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2025! An in-person interview may be required during the hiring process. Position Summary: As a Staff Software Engineer, you will provide technical leadership and direction for multiple agile teams or projects to implement prioritized software product roadmaps. This role includes designing, developing, and maintaining complex software systems, along with mentoring junior engineers. Geo-Salary Information State specific pay scales for this role are as follows: $105,245 to $199,452 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $95,677 to $181,320 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $86,110 to $163,188 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Essential Job Functions: Write high-quality code for complex scenarios with good test coverage. Review and translate product requirements into robust designs to ensure high-quality distributed application systems that are modular, configurable, maximize reuse, and are fast, effective, user-friendly, secure, compliant, scalable, and maintainable. Lead design and code reviews of multiple applications to ensure best practices, adherence to Mercury standards, and high quality. Lead multiple sprint teams within the same product area to deliver new or improved features, addressing any impediments in delivering high-quality solutions for items in the product backlog. Collaborate with other teams and stakeholders as necessary to ensure overall successful delivery of the intended functionality. Mentor and provide technical guidance to other engineers across multiple teams within the same functional area, fostering a culture of innovation and excellence within Mercury engineering. Collaborate with product managers to estimate effort, prioritize work, plan, and deliver prioritized roadmap items. Qualifications Education: Minimum: Bachelor’s Degree in Computer Science, Information Systems or other related fields Or equivalent combination of education and experience. Preferred: Master’s Degree in Computer Science. Experience: Minimum: 7+ years software engineering experience with proven experience in cutting-edge Technologies and/or those used at Mercury. 3+ years hands-on experience leading multi-team engineering initiatives for building features in a distributed application systems environment. Preferred: 7 or more years of experience with backend development (preferably using Java or Python) 4 or more years of experience utilizing cloud technologies (preferred AWS) 3 or more years of experience overseeing the entire development lifecycle, from architecture design and coding to testing and release 3 or more years of experience mentoring junior engineers and providing technical leadership 1 or more years of experience with generative AI Skills: Minimum: Proficient in programming in one or more industry-standard languages (e.g., Java, Python, Go, C++, JavaScript). Proficient in leveraging various data structures, algorithms, and design patterns. Experienced in relational databases, NoSQL, and caching solutions. Skilled in APIs using modern protocols like REST and gRPC. Experienced in message queuing, data streaming, workflow, and integration frameworks (such as Apache Kafka, Apache NiFi, Amazon SQS, MS MQ, Apache Camel, etc.). Knowledgeable in microservices architecture. Experienced in containerization technologies like Docker and Kubernetes. Proficient in cloud platforms such as AWS, Google Cloud, or Azure. Experienced in leveraging DevSecOps to improve engineering efficiency. Proficient in designing and implementing high-quality distributed application systems that are modular, configurable, maximize reuse, and are fast, effective, user-friendly, secure, compliant, scalable, and maintainable. Experienced in leveraging analytics data and experimentation to design and improve systems for speed, scalability, and effectiveness. Excellent problem-solving skills leading to innovative solutions. Strong communication skills. Strong ability to collaborate and influence cross-functional teams and stakeholders across multiple functional areas to address impediments and deliver desired results. Demonstrated leadership skills through mentoring and providing technical guidance to multiple teams within a functional area. Experienced in championing operational excellence and best practices with a focus on quality, performance, scalability, maintainability, and observability. Experienced in driving technical strategy and vision for multiple teams. About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: https://www.mercuryinsurance.com/about/careers #LI-ZK1 Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $105,245.00 - USD $199,452.00 /Yr.

Drive product discovery, strategy, roadmap, and delivery for insurance technology products by collaborating with cross-functional teams and managing product lifecycle. | Requires 3+ years product management experience, strong communication skills, agile delivery knowledge, and preferably insurance technology familiarity. | Overview Position Summary: The Product Manager will drive discovery, experimentation, vision, strategy, and delivery across one of our many technical products. Our technical products cover the entire insurance value chain, enabling frictionless customer and agent experiences during shopping, quoting, servicing, and claims processing. They also enable our users to create, modify, and underwrite our insurance products. Geo-Salary Information State specific pay scales for this role are as follows: $92,154 to $174,681 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $83,776 to $158,801 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $75,399 to $142,921 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Essential Job Functions: • Identify and understand user needs by conducting research. Types of discovery research include: basic user interviews, literature reviews, analyzing support, and reviewing product analytics. Synthesize findings and clearly communicate to team. • Participate in assumption mapping and work with Design, Product Analytics, and Engineering to run experiments. • Capture and document enhancement requests in the backlog and work with requestors to identify the root problem their enhancement requests are addressing. • Gather basic inputs used to score problems and opportunities and help prioritize which problems or opportunities to address. • Participate in opportunity mapping for prioritized problems and opportunities to identify potential solutions. • Develop and evangelize a product strategy and 1 year roadmap, aligned with the overall portfolio. • Understand the target outcomes and business cases for your product area, and build roadmaps and requirements focused on delivering value. Ensure your epics contain a viable plan to track progress towards outcomes. • Leverage story mapping and various splitting techniques to break prioritized initiatives down into impactful epics and stories to deliver incremental value as quickly as possible • Collaborate with multiple functions to ensure breakdown can be efficiently implemented • Coordinate with engineering to create the list of stories and epics to be included in each sprint based on priority, effort, capacity, and dependencies • Draft excellent epics and stories with comprehensive, clear, and concise information and strong acceptance criteria • Lead refinement and answer questions as needed • Track sprint progress and notify stakeholders of delays • Work with peers and cross functional teams to unblock dependencies or escalate • Work with Product Analytics to identify UI and API driven events that help the team understand user experience and adoption, and document tracking needs within user stories and epics • Prepare release notes, update living documents, and answer questions during rollout as needed Qualifications Education: • Bachelor's degree in business, computer science, engineering, or equivalent practical experience in product management Experience: • 3+ years product management and/or product design • 3+ years managing complex initiatives from initiation to completion using product management processes and best practices • Experience in defining and implementing product metrics to track performance and success • Experience handling all stages of product delivery • Experience representing various customers and stakeholders during planning • Preferred: Property & Casualty (P&C) insurance experience Skills and Abilities • Solid understanding of basic P&C insurance technology, including their functionality, limitations, advantages, and future direction • Basic understand of the insurance technology ecosystem including common integrations and dependencies • Skilled at managing products with an active development roadmap • Proficient at influencing your product team and cross-functional business teams using earned leadership and strong communication skills • Experience working in agile software delivery • Able to develop and present complex problems in a straightforward way • Exceptional verbal, oral, and written communication skills About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. #LI-TG1 Learn more about us here: https://www.mercuryinsurance.com/about/careers Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $92,153.73 - USD $174,681.00 /Yr.

The Digital Content & Communications Specialist Sr. oversees the integration and publishing of communications across digital platforms, ensuring resources are accessible and relevant. This role also evaluates and optimizes marketing technology stacks to enhance engagement and operational efficiency. | Candidates should have a bachelor's degree in a related field and a minimum of 3 years of experience with digital marketing tools and content management systems. Preferred qualifications include experience in digital transformation and proven analytical skills. | Overview Position Summary: The Digital Content & Communications Specialist Sr. is a key team member responsible for integrating, optimizing, and evolving the digital platforms, tools, and processes that support all sales and field communications. This role bridges communications, marketing technology, and analytics—ensuring the right content reaches the right audience at the right time and delivers measurable business value. Working closely with Brand & Content Creative Lead and cross-functional stakeholders, this role ensures best-in-class digital engagement, drives innovation, and leverages performance data to continuously improve communication effectiveness and efficiency throughout the agent network. The Digital Content & Communications Specialist Sr. reports to the Manager of Business Content & Communication. Geo-Salary Information An in-person interview may be required during the hiring process State specific pay scales for this role are as follows: $74,955 to $130,915 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $68,141 to $119,013 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $61,327 to $107,112 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Essential Job Functions: Digital Content Integration & Delivery Oversee the end-to-end integration and publishing of communications across digital platforms (intranets, portals, email, content management systems, mobile apps, etc.), ensuring resources are accessible, timely, and relevant to agency and field audiences. Marketing Technology Management Evaluate, implement, and optimize marketing technology stacks—including content management systems, analytics platforms, email marketing tools, and other MarTech solutions used to deliver and track communications. Channel Optimization & Innovation Identify and champion new digital formats, channels, and delivery techniques to enhance engagement, reach, accessibility, and operational efficiency for all agent and sales-facing content. Performance Analytics & Reporting Track, analyze, and report on content performance metrics (engagement, open/click rates, usage, etc.), partnering with content creators to interpret findings and develop actionable recommendations for continuous improvement. Stakeholder Collaboration Work closely with Brand & Content Creative Leads, IT, digital, compliance, field, and marketing teams to ensure seamless integration, alignment, and performance of all digital communication efforts. Content Governance & Compliance Maintain best-practice processes for version control, content tagging, platform administration, and digital compliance requirements (including accessibility standards). Continuous Learning & Tech Enablement Stay up to date on digital marketing trends, emerging platforms, and MarTech innovations. Proactively recommend and implement pilot programs, process enhancements, or new tools that add strategic value to the organization. Qualifications Education: Minimum: Bachelor’s degree in Marketing, Communications, Information Technology, Digital Media, or a related field. Preferred: Advanced degree or certifications in Marketing Technology, Digital Strategy, Data Analytics, or a related discipline. Experience: Minimum: 3+ years of experience working with digital marketing tools, content management systems, or marketing operations. Experience managing digital channels and platforms and working in cross-functional teams. Experience in the P&C insurance industry and working cross-functionally with teams such as marketing, field/sales, compliance, or IT. Preferred: Experience supporting digital transformation, content automation, or digital adoption projects. Proven record of analyzing and reporting on digital content effectiveness. Skills & Abilities: Minimum: Strong technical, analytical, and project management skills. Proficiency with CMS, email platforms, digital analytics tools, and marketing technologies. Understanding of digital compliance and accessibility best practices. Collaborative team player able to translate technical concepts for non-technical stakeholders. Creative problem-solver with an innovative, continuous-improvement mindset. Excellent organizational skills and attention to detail. Preferred: Experience implementing or administering marketing automation or personalization tools. Ability to design and interpret dashboards and reports. Strong presentation and communication skills. About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: https://www.mercuryinsurance.com/about/careers Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $74,955.00 - USD $130,915.00 /Yr.

Support the creative process and production of various marketing materials, including print and digital assets. Collaborate with teams to maintain consistent brand storytelling and adapt creative across multiple formats. | Currently pursuing a Bachelor's degree in a related field with a minimum GPA of 3.0. Must be legally eligible to work in the U.S. and able to work 40 hours a week for 12 weeks starting June 2026. | Overview Position Summary: Mercury Ignite. Your launchpad to a brighter career. Our summer internship program is a 12-week paid internship designed to allow students to gain practical work experience in the Insurance field. We’re looking for a motivated, detail-oriented Creative Design Intern to join our Marketing team in Summer 2026. You’ll help bring the Mercury brand to life across campaigns, partnerships, agent communications, outdoor creative and sales materials. You’ll gain hands-on experience producing polished, on-brand work within an established visual system. It’s a great opportunity for someone eager to learn how design, content, and storytelling come together to turn strategy into creative impact. The program will be highly collaborative and immersive, with interns working on real business problems that can span multiple business units within the complex insurance landscape. But it won’t be all work! Mercury executives will host virtual lunch-and-learns with a small group of interns to discuss career aspirations, interns will get to meet Mercury people leaders and team members throughout the organization, and there will be a multitude of virtual social events. An in-person interview may be required during the hiring process Responsibilities Essential Job Functions: Support the creative process and production of print, digital, and multimedia materials, including advertisements, inserts, marketing and sales collateral, brand identity pieces, motion graphics, video, and campaign experiences. Assist in concepting, designing, and producing visual identity elements such as logos, icons, infographics, typography, motion graphics, and video content. Produce on-brand digital assets (graphics, emails, web banners, and ads) that align with Mercury’s established visual system. Update and version existing creative assets to reflect current messaging, campaign goals, and brand standards. Partner with agencies and internal stakeholders to ensure brand alignment across website, SEO, advertising, and PR initiatives. Collaborate with the Brand Experience team to help develop and automate marketing campaign materials. Work with creative, marketing, and sales teams to maintain consistent brand storytelling. Adapt creative across multiple formats and channels; package final files for delivery and handoff. Incorporate feedback, maintain organized file structures, and manage version control. Gain exposure to how creative strategy, design, and content work together to drive leads, sales, and retention. Contribute to outdoor creative design and assist with production and installation logistics. Interns work collaboratively throughout the program and deliver a capstone presentation to leadership upon completion. Qualifications Education Requirements: Be legally eligible to work in the U.S Currently pursuing a Bachelor’s degree in Graphic Design, Visual Communication, Digital Media, or related field. Able to provide current GPA, as reported by your school. Minimum 3.0 GPA required, 3.5 or higher preferred. Ability to work 40 hours a week, 12-week internship, beginning June 2026. Enrolled student attending a university program with an expected graduation date on or after August 2026. Planning to seek full-time employment between December 2026 and September 2027. Preferred Experience: Portfolio demonstrating typography, layout, color, and real or simulated campaign work. Prior internship, freelance, campus agency, or project based design experience. Preferred Skills & Abilities: Proficiency with Adobe Creative Cloud (Photoshop, Illustrator, InDesign); familiarity with Figma or similar; strong eye for layout and typography; ability to follow brand guidelines; file prep for web and email; excellent organization and communication. Basic motion design or video editing (e.g., After Effects, Premiere); understanding of accessibility and responsive design; familiarity with asset specs across major social and display platforms. Physical Requirements Physical Actions: Required job duties are essentially sedentary in nature, consisting of occasional walking, standing, lifting and/or carrying ten pounds maximum. About the Company #LI-TG1 Perks and Benefits Why a Mercury Ignite internship Obtain practical work experience in your field of interest Network with other interns and industry professionals Receive personalized coaching and mentorship Work on real projects and initiatives Earn a competitive wage If you’re interested in launching your career with Mercury Insurance - Apply today! Mercury is an equal opportunity employer, committed to the strength of a diverse workforce. Pay Range USD $30.00 - USD $30.00 /Hr.

Assist in creating and managing content across various social media platforms while supporting brand campaigns and community engagement. Monitor social channels for trends and engagement opportunities, and collaborate on innovative content strategies. | Candidates must be pursuing a degree in a related field with a minimum GPA of 3.0 and be eligible to work in the U.S. They should have a strong understanding of social media platforms and a commitment to teamwork and learning. | Overview Position Summary: Mercury Ignite. Your launchpad to a brighter career. Our summer internship program is a 12-week paid internship designed to allow students to gain practical work experience in the Insurance field. The Social Media Internship is a 12 week paid opportunity to help create, publish, and manage content across Instagram, TikTok, YouTube, LinkedIn, and Reddit. They’ll assist with brand campaigns, sponsorships, influencer activations, and community engagement. Ideal candidates are strong writers, creative thinkers, and trend-aware storytellers with basic design or video editing skills and an interest in using AI to make content smarter and more engaging. The program will be highly collaborative and immersive, with interns working on real business problems that can span multiple business units within the complex insurance landscape. But it won’t be all work! Mercury executives will host virtual lunch-and-learns with a small group of interns to discuss career aspirations, interns will get to meet Mercury people leaders and team members throughout the organization, and there will be a multitude of virtual social events. An in-person interview may be required during the hiring process Responsibilities Essential Job Functions: Content Creation & Deployment Assist in ideating, and producing social content (video, photo, graphic, and copy) that brings our brand to life across platforms like Instagram, TikTok, YouTube, LinkedIn, and Reddit. Help identify social trends the team can use to create compelling and engaging content around business-specific topics like insurance, home protection, and preparedness. Support content scheduling and optimization across all social platforms using our suite of tools Campaign & Partnership Support Collaborate on the execution of Mercury’s brand campaigns, sponsorship activations, and influencer partnerships Assist with content tracking, asset management, and performance recaps. Research new creators, social trends, and emerging formats to help Mercury stay ahead of the curve. Community Management Monitor social channels daily to identify trending conversations, engagement opportunities, and audience feedback. Work with our CM partner to grow our response playbook with thoughtful, on-brand responses that strengthen community connections and reinforce Mercury’s reputation as a helpful, trustworthy brand.AI & Innovation Experiment with AI tools to enhance ideation, writing, or creative production workflows. Share insights on how Mercury can continue to use technology to make insurance conversations smarter, faster, and more relevant to today’s audiences. Interns work collaboratively throughout the program and deliver a capstone presentation to leadership upon completion. Qualifications Education Requirements: Be legally eligible to work in the U.S Currently pursuing a degree in Marketing, Communications, Digital Media, Journalism, or a related field. Able to provide current GPA, as reported by your school. Minimum 3.0 GPA required, 3.5 or higher preferred. Ability to work 40 hours a week, 12-week internship, beginning June 2026. Enrolled student attending a university program with an expected graduation date on or after August 2026 Planning to seek full-time employment between December 2026 and September 2027 Preferred Experience: Also pursing certificates/degrees in digital design, photography, or other related field. Prior internship, freelance, campus agency, or project based social media experience. Solid track recore of academic excellence Strong commitment to teamwork, learning and collaboration Preferred Skills & Abilities: Deep understanding of social media platforms, digital culture, and emerging trends. Possess a creative, detail-oriented mindset and eagerness to learn from a collaborative marketing team. We would also expect some basic experience with design or video editing tools like Canva, CapCut, or Adobe Creative Suite. Interest in AI and curiosity about how it can shape the future of content creation and brand storytelling. Physical Requirements Physical Actions: Required job duties are essentially sedentary in nature, consisting of occasional walking, standing, lifting and/or carrying ten pounds maximum. About the Company #LI-TG1 Perks and Benefits Why a Mercury Ignite internship Obtain practical work experience in your field of interest Network with other interns and industry professionals Receive personalized coaching and mentorship Work on real projects and initiatives Earn a competitive wage If you’re interested in launching your career with Mercury Insurance - Apply today! Mercury is an equal opportunity employer, committed to the strength of a diverse workforce. Pay Range USD $30.00 - USD $30.00 /Hr.

Analyze marketing campaign performance, build KPI dashboards, support segmentation and testing, and present insights to stakeholders during a 12-week internship. | Currently pursuing a bachelor's degree with a minimum 3.0 GPA, able to work full-time for 12 weeks starting June 2026, with coursework in statistics and data visualization preferred. | Overview Position Summary: Mercury Ignite. Your launchpad to a brighter career. Our summer internship program is a 12-week paid internship designed to allow students to gain practical work experience in the Insurance field. This internship gives hands‑on exposure to marketing analytics, including campaign measurement, attribution, segmentation, and experimentation. Interns partner with Marketing, Customer Experience, Product, and Sales to deliver insights that improve acquisition, engagement, and retention. The program includes structured mentorship, cross‑functional meetings, and a final capstone presentation to leaders. The program will be highly collaborative and immersive, with interns working on real business problems that can span multiple business units within the complex insurance landscape. But it won’t be all work! Mercury executives will host virtual lunch-and-learns with a small group of interns to discuss career aspirations, interns will get to meet Mercury people leaders and team members throughout the organization, and there will be a multitude of virtual social events. An in-person interview may be required during the hiring process Responsibilities Essential Job Functions: Analyze campaign and channel performance (paid media, owned channels, web) to quantify ROI and surface optimizations. Build dashboards and reporting to track KPIs (e.g., funnel conversion, CAC, LTV proxies, engagement metrics). Support audience segmentation and propensity analyses to improve targeting and personalization. Design and evaluate A/B and multivariate tests; track results and translate findings into recommendations. Perform data hygiene and quality checks; document data definitions and analytical methods. Synthesize insights in clear narratives with visuals for marketing stakeholders. Present a capstone summarizing findings, impact, and proposed next steps. Qualifications Education Requirements: Be legally eligible to work in the U.S Currently pursuing a Bachelor’s degree in Data Science, Statistics, Economics, Marketing, Business Analytics, or related field. Able to provide current GPA, as reported by your school. Minimum 3.0 GPA required, 3.5 or higher preferred. Ability to work 40 hours a week, 12-week internship, beginning June 2026. Enrolled student attending a university program with an expected graduation date on or after August 2026 Planning to seek full-time employment between December 2026 and September 2027 Preferred Experience: Coursework in statistics, experimental design, and data visualization. Prior internship/project experience in marketing analytics, growth, or BI. Preferred Skills & Abilities: Excel/Sheets proficiency; experience with SQL; familiarity with visualization tools (Power BI or Tableau); understanding of A/B testing fundamentals; strong communication and problem solving. Exposure to web/app analytics platforms (e.g., Google Analytics or Adobe Analytics), and/or experience with site visit data; familiarity with marketing platforms (e.g., ad platforms, marketing automation). Physical Requirements Physical Actions: Required job duties are essentially sedentary in nature, consisting of occasional walking, standing, lifting and/or carrying ten pounds maximum. About the Company #LI-TG1 Perks and Benefits Why a Mercury Ignite internship Obtain practical work experience in your field of interest Network with other interns and industry professionals Receive personalized coaching and mentorship Work on real projects and initiatives Earn a competitive wage If you’re interested in launching your career with Mercury Insurance - Apply today! Mercury is an equal opportunity employer, committed to the strength of a diverse workforce. Pay Range USD $30.00 - USD $30.00 /Hr.

Design and prototype responsive landing pages and marketing materials while collaborating with the Director of Brand Design. Produce web graphics and email designs, and partner with front-end developers to implement designs across digital properties. | Candidates must be pursuing a Bachelor's degree in a related field with a minimum GPA of 3.0. They should be able to work 40 hours a week for the 12-week internship starting in June 2026. | Overview Mercury Ignite. Your launchpad to a brighter career. Our summer internship program is a 12-week paid internship designed to allow students to gain practical work experience in the Insurance field. In this paid, 12-week internship, you’ll have the ability to work on digital design for website updates, campaign landing pages, marketing emails, web graphics, and iconography. You’ll receive mentorship from the Director of Brand Design and collaborate with front-end developers to implement designs and prototypes across digital properties, including our corporate website. This opportunity allows you to build your portfolio with real projects and to conclude with a capstone presentation that showcases your impact. The program will be highly collaborative and immersive, with interns working on real business problems that can span multiple business units within the complex insurance landscape. But it won’t be all work! Mercury executives will host virtual lunch-and-learns with a small group of interns to discuss career aspirations, interns will get to meet Mercury people leaders and team members throughout the organization, and there will be a multitude of virtual social events. An in-person interview may be required during the hiring process Responsibilities Essential Job Functions: Design and prototype responsive landing pages, campaign materials, and website updates using our brand guidelines and design system. Collaborate with the Director of Brand Design; incorporate feedback to iterate and present multiple design options. Produce on-brand web graphics, illustrations, and iconography that reinforce our visual identity and follow brand guidelines. Create on-brand email designs (layouts/graphics/templates). Prepare, export, and spec optimized web assets for fast, responsive performance. Partner with front-end developers to hand off assets (components/specs), implement designs, and perform QA across devices and browsers. Participate in cross-functional meetings and design sessions. Interns work collaboratively throughout the program and deliver a capstone presentation to leadership upon completion Qualifications Education Requirements: Be legally eligible to work in the U.S Currently pursuing a Bachelor’s degree in Graphic Design, Art, Marketing, Communications, or related field. Able to provide current GPA, as reported by your school. Minimum 3.0 GPA required, 3.5 or higher preferred. Ability to work 40 hours a week, 12-week internship, beginning June 2026. Enrolled student attending a university program with an expected graduation date on or after August 2026 Planning to seek full-time employment between December 2026 and September 2027 Preferred Experience: Coursework or projects in graphic design, branding, and web design. Prior campus projects, or portfolio examples in graphic design, branding, and web design. Solid track record of academic excellence Strong commitment to teamwork, learning and collaboration Preferred Skills & Abilities: Proficiency in Figma and Adobe Creative Cloud (Photoshop and Illustrator required). Portfolio showcasing interactive and web design with strong visual consistency. Strong understanding of layout, typography, color, and responsive design principles. Appreciation for the technical side of design, with strong problem-solving skills and an understanding of web constraints. Clear communication, attention to detail, and the ability to multitask and manage deadlines. Bonus: Basic understanding of HTML/CSS, experience with content management systems (CMS), and knowledge of email marketing and email builders. Physical Requirements Physical Actions: Required job duties are essentially sedentary in nature, consisting of occasional walking, standing, lifting and/or carrying ten pounds maximum. About the Company #LI-TG1 Perks and Benefits Why a Mercury Ignite internship Obtain practical work experience in your field of interest Network with other interns and industry professionals Receive personalized coaching and mentorship Work on real projects and initiatives Earn a competitive wage If you’re interested in launching your career with Mercury Insurance - Apply today! Mercury is an equal opportunity employer, committed to the strength of a diverse workforce. Pay Range USD $30.00 - USD $30.00 /Hr.

Design, develop, and maintain complex software systems, lead agile teams, mentor junior engineers, and ensure delivery of high-quality software solutions. | 5+ years software programming with 2+ years in relevant technologies, leadership experience, proficiency in Java and Spring, REST APIs, NoSQL databases, containerization, DevSecOps, and strong communication and collaboration skills. | Overview Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2025! An in-person interview may be required during the hiring process. Position Summary: As a Senior Software Engineer, you will play a crucial role in designing, developing, and maintaining complex software systems. This position involves leading agile teams or projects, mentoring junior engineers, and ensuring the delivery of high-quality software solutions. Geo-Salary Information State specific pay scales for this role are as follows: $92,154 to $174,681 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $83,776 to $158,801 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $75,399 to $142,921 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Essential Job Functions: Write high-quality code for complex scenarios with good test coverage. Review and translate product requirements into robust designs to ensure high-quality distributed application systems that are modular, configurable, reusable, fast, effective, user-friendly, secure, compliant, scalable, and maintainable. Lead design and code reviews of multiple applications to ensure best practices, adherence to Mercury standards, and high quality. Lead the sprint team to deliver new or improved features, addressing any impediments to delivering high-quality solutions in the sprint backlog. Collaborate with other teams and stakeholders to ensure successful delivery of intended functionality. Mentor and provide technical guidance to other engineers on the team, fostering a culture of innovation and excellence within Mercury engineering. Qualifications Education: Minimum: Bachelor’s Degree in Computer Science, Information Systems or other related fields OR equivalent combination of education and experience Preferred: Master’s Degree in Computer Science. Experience: Minimum: 5+ years software programming experience with 2+ years experience in Technologies used at Mercury, more than one years experience leading and mentoring engineering teams Preferred: 5 or more years with Java programming language. 5 or more years of the Spring Framework, including Spring Boot for building microservices and REST APIs. Proficiency in designing, implementing, and consuming RESTful APIs. Hands-on experience with MongoDB (NoSQL database) for storing and retrieving data. Ability to effectively utilize AI tools such as Claude, ChatGPT with in IDE like IntelliJ , VS Code, etc. Skills: Proficient in programming in one or more industry-standard languages (e.g., Java, Python, Go, C++, JavaScript). Experienced in leveraging various data structures, algorithms, and design patterns. Skilled in relational databases, NoSQL, and caching solutions. Experienced in APIs using modern protocols like REST and gRPC. Proficient in message queuing, data streaming, workflow, and integration frameworks (such as Apache Kafka, Apache NiFi, Amazon SQS, MS MQ, Apache Camel, etc.). Knowledgeable in microservices architecture. Experienced in containerization technologies like Docker and Kubernetes. Proficient in leveraging DevSecOps to improve engineering efficiency. Experienced in designing and implementing high-quality distributed application systems that are modular, configurable, maximize reuse, and are fast, effective, user-friendly, secure, compliant, scalable, and maintainable. Skilled in leveraging analytics data and experimentation to design and improve systems for speed, scalability, and effectiveness. Strong problem-solving skills. Excellent communication abilities. Strong ability to collaborate and influence cross-functional teams and stakeholders to address impediments and deliver desired results. Demonstrated leadership skills through mentoring and providing technical guidance to team members. Experienced in driving technical strategy and vision for a team. Preferred: Experience in cloud platforms such as AWS, Google Cloud, or Azure. About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: https://www.mercuryinsurance.com/about/careers #LI-ZK1 Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $92,153.73 - USD $174,681.00 /Yr.

Support analytical projects, build a minimum viable product, and present findings to leadership during a fully remote internship. | Must be a current student pursuing a relevant degree with a minimum 3.0 GPA and legal work eligibility in the U.S. | Overview Position Summary The Mercury Enterprise Data Science team (EDS) is a technology team focused on utilizing data science to drive pricing and product excellence, improving risk assessment models for more accurate underwriting decisions, optimizing claims indemnity through predictive analytics and data insights, improve fraud detection capabilities to minimize financial losses, enhance customer and agency segmentation for targeted marketing, sales & customer experience improvement, and increase operational efficiency by leveraging data-driven decision making. We are seeking curious, passionate, and hard-working students from quantitative academic fields to participate in our fully remote summer internship program. The program will be highly collaborative and immersive, with interns working on real business problems that can span multiple business units within the complex insurance landscape. As a Data Science Intern you will support analytical projects on identifying business opportunities, answering business questions and developing business solutions. But it won't be all work! Mercury executives will host virtual lunch-and-learns with a small group of interns to discuss career aspirations, interns will get to meet Mercury people leaders and team members throughout the organization, and there will be a multitude of virtual social events. Geo-Salary Information An in-person interview may be required during the hiring process Responsibilities Essential Job Functions Interns will work with their managers and fellow interns within an interactive Agile framework that includes daily stand-ups and weekly tactical problem-solving sessions. Interns will also attend the broader meetings within their respective functions to help further contextualize their work. Over the course of the summer, interns will ultimately build a minimum viable product (MVP) and have a "capstone" opportunity to present those findings to the Mercury leadership team. Future full-time opportunities may be available for high performers Paid Internship: $30 per hour Qualifications Education Be legally eligible to work in the U.S. Pursuing a Bachelors (BS/BA) or Masters (MS/MA) degree in an information technology field Able to provide current GPA, as reported by your school. Minimum 3.0 GPA required, 3.5 or higher GPA preferred. Enrolled student attending a university program with an expected graduation date on or after August 2025 Planning to seek full-time employment between December 2026 and September 2027 About the Company Why a Mercury Ignite internship Obtain practical work experience in your field of interest Network with other interns and industry professionals Receive personalized coaching and mentorship Work on real projects and initiatives Earn a competitive wageIf you're interested in launching your career with Mercury Insurance - Apply today!Mercury is an equal opportunity employer, committed to the strength of a diverse workforce. Learn more about us here: https://www.mercuryinsurance.com/about/careers Pay RangeUSD $30.00 - USD $30.00 /Hr.Employment Type: OTHER

Manage product roadmap, drive product launches, mentor junior managers, maintain vendor relationships, and align product strategy with organizational goals. | Bachelor's degree, 5+ years product management/design experience, ability to manage complex initiatives, define product metrics, handle all product delivery stages, and strong communication and stakeholder management skills. | Overview Position Summary: This role's main responsibility will be to manage the product roadmap for identified areas by defining and delivering the next generation of insurance services. Will not only develop innovative product solutions but also execute strategic go-to-market plans and cultivate essential business relationships to seize market opportunities. Responsibilities for this role encompass managing the product roadmap, providing mentorship to junior product managers, nurturing vendor relationships, and fostering cross-domain collaboration. The role also entails ensuring that product direction aligns seamlessly with organizational objectives. An in-person interview may be required during the hiring process. Geo-Salary Information State specific pay scales for this role are as follows: $105,245 to $199,452 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $95,677 to $181,320 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $86,110 to $163,188 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Essential Job Functions: Create buy-in for the product vision and strategy with leadership and internal partners. Shape and own the product tech roadmap with input from senior leadership and stakeholders. Efficiently manage the product backlog by prioritizing and making trade-offs between customer experience, performance, and operational load or competing features. Drive decision making and product launches in partnership with engineering, UX, operations, business development, third party vendors and other cross-functional teams. Regularly update stakeholders and customers on the roadmap and product status. Utilize data, usability studies, research, and market analysis to inform product strategies. Establish and track key metrics for product success. Develop clear business requirements and user stories for product specifications and architecture. Work efficiently with engineering team to deliver key product features and manage delivery risks. Qualifications Education: Bachelor's degree in business, computer science, engineering, or equivalent practical experience in product management. Preferred: Property and Casualty Insurance experience preferred. Experience: 5+ years product management and/or product design 5+ years managing complex initiatives from initiation to completion using product management processes and best practices. Experience in defining and implementing product metrics to track performance and success. Experience handling all stages of product delivery. Experience contributing to tech discussions and product strategy. Experience managing technical products or online services. Experience representing various customers and stakeholders during planning. Skills & Abilities: Ability to build ground-up solutions where none exist including all steps of ideation, problem discovery, customer usage, design, implementation, and monitoring. Strong critical thinking skills, with the ability to analyze complex situations, assess information, and make sound decisions based on data and evidence. Ability to work as a partner and peer to your counterparts in engineering, program management and quality assurance. Ability to navigate through ambiguity and drive strategic direction. Strong skills in managing relationships with stakeholders, ensuring alignment between business goals and product development. Comfort operating at different vertical levels at the organization including individual contributors to senior executives. Able to develop and present complex problems in a straightforward way Exceptional verbal, oral, and written communication skills. About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. #LI-TG1 Learn more about us here: https://www.mercuryinsurance.com/about/careers Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $105,245.00 - USD $199,452.00 /Yr.

As a Staff Software Engineer, you will provide technical leadership and direction for multiple agile teams or projects. This includes designing, developing, and maintaining complex software systems while mentoring junior engineers. | A minimum of a Bachelor's Degree in Computer Science or related fields is required, with 7+ years of software engineering experience. Preferred qualifications include a Master's Degree and extensive experience in backend development and cloud technologies. | Overview Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2025! An in-person interview may be required during the hiring process. Position Summary: As a Staff Software Engineer, you will provide technical leadership and direction for multiple agile teams or projects to implement prioritized software product roadmaps. This role includes designing, developing, and maintaining complex software systems, along with mentoring junior engineers. Geo-Salary Information State specific pay scales for this role are as follows: $105,245 to $199,452 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $95,677 to $181,320 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $86,110 to $163,188 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Essential Job Functions: Write high-quality code for complex scenarios with good test coverage. Review and translate product requirements into robust designs to ensure high-quality distributed application systems that are modular, configurable, maximize reuse, and are fast, effective, user-friendly, secure, compliant, scalable, and maintainable. Lead design and code reviews of multiple applications to ensure best practices, adherence to Mercury standards, and high quality. Lead multiple sprint teams within the same product area to deliver new or improved features, addressing any impediments in delivering high-quality solutions for items in the product backlog. Collaborate with other teams and stakeholders as necessary to ensure overall successful delivery of the intended functionality. Mentor and provide technical guidance to other engineers across multiple teams within the same functional area, fostering a culture of innovation and excellence within Mercury engineering. Collaborate with product managers to estimate effort, prioritize work, plan, and deliver prioritized roadmap items. Qualifications Education: Minimum: Bachelor’s Degree in Computer Science, Information Systems or other related fields Or equivalent combination of education and experience. Preferred: Master’s Degree in Computer Science. Experience: Minimum: 7+ years software engineering experience with proven experience in cutting-edge Technologies and/or those used at Mercury. 3+ years hands-on experience leading multi-team engineering initiatives for building features in a distributed application systems environment. Preferred: 5 or more years of backend development experience with Java and Python (FastAPI). 4 or more years of experience with APIs and Microservices. 4 or more years of experience with database systems such as Postgres, MySQL, DynamoDB, S3, etc. 2 or more years of experience utilizing Cloud technologies such as AWS. 1 or more years of AI/automation workflow technologies and integration About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: https://www.mercuryinsurance.com/about/careers #LI-ZK1 Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $105,245.00 - USD $199,452.00 /Yr.

Lead multiple agile teams to design, develop, and maintain complex distributed software systems while mentoring junior engineers and collaborating with stakeholders. | 7+ years software engineering experience including 3+ years leading multi-team initiatives, proficiency in Java and other languages, cloud and containerization expertise, and strong leadership and communication skills. | Overview Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2025! An in-person interview may be required during the hiring process. Position Summary: As a Staff Software Engineer, you will provide technical leadership and direction for multiple agile teams or projects to implement prioritized software product roadmaps. This role includes designing, developing, and maintaining complex software systems, along with mentoring junior engineers. Geo-Salary Information State specific pay scales for this role are as follows: $105,245 to $199,452 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $95,677 to $181,320 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $86,110 to $163,188 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Essential Job Functions: Write high-quality code for complex scenarios with good test coverage. Review and translate product requirements into robust designs to ensure high-quality distributed application systems that are modular, configurable, maximize reuse, and are fast, effective, user-friendly, secure, compliant, scalable, and maintainable. Lead design and code reviews of multiple applications to ensure best practices, adherence to Mercury standards, and high quality. Lead multiple sprint teams within the same product area to deliver new or improved features, addressing any impediments in delivering high-quality solutions for items in the product backlog. Collaborate with other teams and stakeholders as necessary to ensure overall successful delivery of the intended functionality. Mentor and provide technical guidance to other engineers across multiple teams within the same functional area, fostering a culture of innovation and excellence within Mercury engineering. Collaborate with product managers to estimate effort, prioritize work, plan, and deliver prioritized roadmap items. Qualifications Education: Minimum: Bachelor’s Degree in Computer Science, Information Systems or other related fields Or equivalent combination of education and experience. Preferred: Master’s Degree in Computer Science. Experience: Minimum: 7+ years software engineering experience with proven experience in cutting-edge Technologies and/or those used at Mercury. 3+ years hands-on experience leading multi-team engineering initiatives for building features in a distributed application systems environment. Preferred: 7 or more years of solid experience with Java. Efficiency in operational activities such as inter-team communications, dependency management, application rollout planning etc. Implementation knowledge of agentic AI using frameworks or protocols (e.g., LangGraph, OpenAI Agent SDK, or managed cloud providers implementations). Familiarity and knowledge of how to use RAG and prompt engineering to get good results from AI models. Exposure to cloud services from major providers like AWS, Google, or Azure that relate to AI. Skills: Minimum: Proficient in programming in one or more industry-standard languages (e.g., Java, Python, Go, C++, JavaScript). Proficient in leveraging various data structures, algorithms, and design patterns. Experienced in relational databases, NoSQL, and caching solutions. Skilled in APIs using modern protocols like REST and gRPC. Experienced in message queuing, data streaming, workflow, and integration frameworks (such as Apache Kafka, Apache NiFi, Amazon SQS, MS MQ, Apache Camel, etc.). Knowledgeable in microservices architecture. Experienced in containerization technologies like Docker and Kubernetes. Proficient in cloud platforms such as AWS, Google Cloud, or Azure. Experienced in leveraging DevSecOps to improve engineering efficiency. Proficient in designing and implementing high-quality distributed application systems that are modular, configurable, maximize reuse, and are fast, effective, user-friendly, secure, compliant, scalable, and maintainable. Experienced in leveraging analytics data and experimentation to design and improve systems for speed, scalability, and effectiveness. Excellent problem-solving skills leading to innovative solutions. Strong communication skills. Strong ability to collaborate and influence cross-functional teams and stakeholders across multiple functional areas to address impediments and deliver desired results. Demonstrated leadership skills through mentoring and providing technical guidance to multiple teams within a functional area. Experienced in championing operational excellence and best practices with a focus on quality, performance, scalability, maintainability, and observability. Experienced in driving technical strategy and vision for multiple teams. About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: https://www.mercuryinsurance.com/about/careers #LI-ZK1 Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $105,245.00 - USD $199,452.00 /Yr.

Provide administrative support to the legal department including managing legal files, reporting, scheduling, and coordinating with team members and vendors. | High school diploma or equivalent required, bachelor's degree preferred, minimum 1 year administrative experience, proficiency with office equipment and software, and strong organizational skills. | Overview Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2025! The ideal candidate will reside within 30 miles of West Covina, CA or Brea, CA. This is a remote role but does require close proximity to one of our offices for training and occasional office hours. Position Summary: The Admin Assistant is part of Mercury’s In-House Legal Department. Must be detail-orientated with strong organizational and time management skills to proactively assist with the smooth operation of our legal team, supporting attorneys and legal professionals in managing legal files, reporting and administrative coordination. Some responsibilities include open, maintain and close legal files in accordance with departmental procedures, preparing and distributing accurate monthly reports to legal team members and executive leadership, extensive data entry, work closely with fellow admin and legal team members to ensure timely and efficient support across the department and assist with special projects and administrative tasks as directed by legal leadership. Strong attention to detail, commitment to data accuracy, proficiency in Microsoft Office Suite and case management system is essential in this role. Under general supervision, the primary job function of the Administrative Assistant is to work independently and collaboratively in a fast-paced environment to provide administrative support across the legal department. An in-person interview may be required during the hiring process. Responsibilities Essential Job Functions: Shares support of the department and its vendors for clerical activities such as facilities and desktop changes, security access to systems and buildings, team member onboarding, and meeting coordination, including off-site events. Processes, records, and maintains documents and files per departmental and Company requirements. Maintains management’s calendars and support their daily work schedule. Arranges travel plans and reservations for staff, including expense tracking, reporting, mileage, and travel profiles. Answers and transcribes calls to department staff from internal and external business management. Responds to and resolves external and internal customer inquiries, complaints, and related issues. Qualifications Education:Completion of a high school diploma or equivalent (G.E.D) and may include specialized or vocational coursework.Bachelor’s degree preferred. Minimum of one (1) year working experience in an administrative role for a large or mid-size company. Working experience using common office equipment, i.e. printer, scanner, fax machine, etc. Prior work experience in an insurance environment preferred. About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: https://www.mercuryinsurance.com/about/careers #LI-JV1 Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $39,531.00 - USD $69,051.00 /Yr.

The Multimedia Designer will create visually compelling content across multiple formats, including animation, video, print, and digital presentations. This role involves collaborating with various teams to deliver content that supports brand strategy and engages audiences. | Candidates should have a bachelor's degree in a relevant field and 3-5 years of professional experience in multimedia or graphic design. A strong portfolio and proficiency in Adobe Creative Suite are essential. | Overview The Multimedia Designer will be responsible for creating visually compelling content across multiple formats, including animation, video, print, digital presentations, and generative AI platforms. This role requires someone who can tell stories through motion, video, print, and digital environments. The position involves collaborating with marketing, sales, product, and experience teams to deliver content and materials that support brand strategy, engages audiences, and drives business objectives. Geo-Salary Information State specific pay scales for this role are as follows: $81,629 to $146,702 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $74,208 to $133,365 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $66,788 to $120.029 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Design and produce animated content: motion graphics, character animation, and explainer videos. Develop and edit video projects, including storyboarding, compositing, sound design, and color correction. Utilize current AI tools and platforms to create content. Create print collateral, such as brochures, flyers, posters, direct mail, and event signage; prepare files for prepress and production. Design multi-page documents (guides, manuals, reports) using Adobe InDesign. Ensure brand consistency across all creative outputs, from digital to print to video. Collaborate with internal teams and external vendors on creative projects and campaigns. Manage multiple projects with competing deadlines, ensuring high-quality delivery. Qualifications Education: Minimum: • Bachelor’s degree in Graphic Design, Multimedia Design, Animation, Visual Communications, or related field (or equivalent professional experience). Experience: Minimum: • 3–5 years of professional experience in multimedia, motion design, or graphic design (agency or in-house). • Experience designing digital, video, and print deliverables. Skills & Abilities: Minimum: • Strong portfolio demonstrating motion graphics, video, and print design expertise. • Ability to create content tailored to specific platforms. • Excellent organizational and time management skills, with the ability to juggle multiple projects. • Strong communication and collaboration skills; comfortable presenting creative ideas and iterating based on feedback. • Advanced Adobe Creative Suite proficiency *After Effects & Premiere Pro (motion/video) *Illustrator & Photoshop (graphic/illustration) *InDesign (multi-page layout and print production) • Strong understanding of typography, layout, and design principles. • Familiarity with current and emerging generative AI, motion, design, and digital media tools and trends. • Ability to work independently and as part of a team in a fast-paced environment. Preferred: • Experience in 3D animation, modeling, and rigging — creating characters, environments, and motion assets that expand storytelling capabilities. About the Company Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers! Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help other others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: https://www.mercuryinsurance.com/about/careers Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. #LI-TG1 Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Pay Range USD $81,629.00 - USD $146,702.00 /Yr.

As a Senior Software Engineer, you will design, develop, and maintain complex software systems while leading agile teams and mentoring junior engineers. You will ensure the delivery of high-quality software solutions and collaborate with stakeholders for successful project outcomes. | A Bachelor's Degree in Computer Science or related field is required, with a preference for a Master's Degree. Candidates should have a minimum of 5 years of software programming experience, including 2 years in relevant technologies and experience in leading and mentoring teams. | Overview Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2025! Position Summary: As a Senior Software Engineer, you will play a crucial role in designing, developing, and maintaining complex software systems. This position involves leading agile teams or projects, mentoring junior engineers, and ensuring the delivery of high-quality software solutions. Geo-Salary Information State specific pay scales for this role are as follows: $92,154 to $174,681 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $83,776 to $158,801 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $75,399 to $142,921 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Essential Job Functions: Write high-quality code for complex scenarios with good test coverage. Review and translate product requirements into robust designs to ensure high-quality distributed application systems that are modular, configurable, reusable, fast, effective, user-friendly, secure, compliant, scalable, and maintainable. Lead design and code reviews of multiple applications to ensure best practices, adherence to Mercury standards, and high quality. Lead the sprint team to deliver new or improved features, addressing any impediments to delivering high-quality solutions in the sprint backlog. Collaborate with other teams and stakeholders to ensure successful delivery of intended functionality. Mentor and provide technical guidance to other engineers on the team, fostering a culture of innovation and excellence within Mercury engineering. Qualifications Education: Minimum: Bachelor’s Degree in Computer Science, Information Systems or other related fields Or equivalent combination of education and experience Preferred: Master’s Degree in Computer Science. Experience: Minimum: 5+ years software programming experience with 2+ years experience in Technologies used at Mercury, more than one years experience leading and mentoring engineering teams Preferred: 5 or more years of solid experience with Java. 1 to 2 years’ experience in mentoring and leading team members to deliver quality implementations into production environment. Efficiency in operational activities such as inter-team communications, dependency management, application rollout planning etc. Implementation knowledge of agentic AI using frameworks or protocols (e.g., LangGraph, OpenAI Agent SDK, or managed cloud providers implementations). Familiarity and knowledge of how to use RAG and prompt engineering to get good results from AI models. Exposure to cloud services from major providers like AWS, Google, or Azure that relate to AI. Skills: Proficient in programming in one or more industry-standard languages (e.g., Java, Python, Go, C++, JavaScript). Experienced in leveraging various data structures, algorithms, and design patterns. Skilled in relational databases, NoSQL, and caching solutions. Experienced in APIs using modern protocols like REST and gRPC. Proficient in message queuing, data streaming, workflow, and integration frameworks (such as Apache Kafka, Apache NiFi, Amazon SQS, MS MQ, Apache Camel, etc.). Knowledgeable in microservices architecture. Experienced in containerization technologies like Docker and Kubernetes. Proficient in leveraging DevSecOps to improve engineering efficiency. Experienced in designing and implementing high-quality distributed application systems that are modular, configurable, maximize reuse, and are fast, effective, user-friendly, secure, compliant, scalable, and maintainable. Skilled in leveraging analytics data and experimentation to design and improve systems for speed, scalability, and effectiveness. Strong problem-solving skills. Excellent communication abilities. Strong ability to collaborate and influence cross-functional teams and stakeholders to address impediments and deliver desired results. Demonstrated leadership skills through mentoring and providing technical guidance to team members. Experienced in driving technical strategy and vision for a team. Preferred: Experience in cloud platforms such as AWS, Google Cloud, or Azure. About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: https://www.mercuryinsurance.com/about/careers #LI-ZK1 Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $92,153.73 - USD $174,681.00 /Yr.

Drive product discovery, strategy, and delivery for insurance technology products by collaborating with cross-functional teams and managing product roadmaps and backlogs. | Bachelor's degree plus 3+ years product management experience, preferably 7+, with insurance domain knowledge and agile delivery skills. | Overview Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2025! Position Summary: The Product Manager will drive discovery, experimentation, vision, strategy, and delivery across one of our many technical products. Our technical products cover the entire insurance value chain, enabling frictionless customer and agent experiences during shopping, quoting, servicing, and claims processing. They also enable our users to create, modify, and underwrite our insurance products. Geo-Salary Information State specific pay scales for this role are as follows: $92,154 to $174,681 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $83,776 to $158,801 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $75,399 to $142,921 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Essential Job Functions: Identify and understand user needs by conducting research. Types of discovery research include: basic user interviews, literature reviews, analyzing support, and reviewing product analytics. Synthesize findings and clearly communicate to team. Participate in assumption mapping and work with Design, Product Analytics, and Engineering to run experiments. Capture and document enhancement requests in the backlog and work with requestors to identify the root problem their enhancement requests are addressing. Gather basic inputs used to score problems and opportunities and help prioritize which problems or opportunities to address. Participate in opportunity mapping for prioritized problems and opportunities to identify potential solutions. Develop and evangelize a product strategy and 1 year roadmap, aligned with the overall portfolio. Understand the target outcomes and business cases for your product area, and build roadmaps and requirements focused on delivering value. Ensure your epics contain a viable plan to track progress towards outcomes. Leverage story mapping and various splitting techniques to break prioritized initiatives down into impactful epics and stories to deliver incremental value as quickly as possible Collaborate with multiple functions to ensure breakdown can be efficiently implemented Coordinate with engineering to create the list of stories and epics to be included in each sprint based on priority, effort, capacity, and dependencies Draft excellent epics and stories with comprehensive, clear, and concise information and strong acceptance criteria Lead refinement and answer questions as needed Track sprint progress and notify stakeholders of delays Work with peers and cross functional teams to unblock dependencies or escalate Work with Product Analytics to identify UI and API driven events that help the team understand user experience and adoption, and document tracking needs within user stories and epics Prepare release notes, update living documents, and answer questions during rollout as needed Qualifications Education: Bachelor's degree in business, computer science, engineering, or equivalent practical experience in product management Experience: Minimum: 3+ years product management and/or product design 3+ years managing complex initiatives from initiation to completion using product management processes and best practices Experience in defining and implementing product metrics to track performance and success Experience handling all stages of product delivery Experience representing various customers and stakeholders during planning Preferred: 7 or more years of experience in product management 2 or more years of Property & Casualty (P&C) insurance experience 2 or more years of hands-on experience within the claims domain Exposure to AI Skills and Abilities Solid understanding of basic P&C insurance technology, including their functionality, limitations, advantages, and future direction Basic understand of the insurance technology ecosystem including common integrations and dependencies Skilled at managing products with an active development roadmap Proficient at influencing your product team and cross-functional business teams using earned leadership and strong communication skills Experience working in agile software delivery Able to develop and present complex problems in a straightforward way Exceptional verbal, oral, and written communication skills About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: https://www.mercuryinsurance.com/about/careers #LI-ZK1 Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $92,153.73 - USD $174,681.00 /Yr.

The Policy Communications Manager will create and implement a roadmap to improve policyholder communications across various customer journeys. This role involves managing a cross-functional communications review group and optimizing content for clarity and relevance. | Candidates must have a minimum of 8 years in Communications and Marketing or related fields, with a proven track record in managing communication pipelines. A bachelor's degree in a relevant discipline is required, with advanced degrees preferred. | Overview About the Job: We are seeking an execution-focused, strategic and customer-centric Policyholder Communications Manager to lead the transformation of our customer communications. This role will drive improvements in clarity, consistency, and personalization across critical customer touchpoints. This role will be responsible for driving consensus around key communications strategies and infrastructure needs and to develop and execute a multi-year roadmap for improving policyholder communication across the organization. You will commission and establish feedback loops with customers, agents, and internal stakeholders to refine our policyholder communication strategy, create standards, and share best practices. You will consult and champion the use of AI-driven tools to accelerate productivity and personalization. The ideal candidate for this position is a skilled communicator and leader who excels at leveraging customer feedback to enhance communications strategies. The role requires proficiency in customer experience (CX), multi-channel communications, and AI-driven content development to advance and refine our overall communications framework. Candidates should be digital experts, demonstrate a hands-on approach, capable of managing multiple projects simultaneously, and providing business requirements to data analytics and technology teams to implement personalized, clear, and engaging policyholder communications. This person will need to be comfortable with ambiguity and adaptable to emerging opportunities. Geo-Salary Information State specific pay scales for this role are as follows: $98,699 to $182,896 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $89,727 to $166,269 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $80,754 to $149,642 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Responsibilities: Under limited supervision: Communications Planning & Execution Responsible to create and implement a roadmap to improve policyholder communications across Claims, Servicing, and Onboarding customer journeys in collaboration with cross-functional senior and Executive leadership teams Establish and manage a cross-functional Enterprise-wide Communications Review Group to set standards and prioritize policyholder communications projects Content Development & Optimization Retire outdated or confusing communications and update legacy content for clarity and relevance. Consult and support development of communications for new products, policies, or services. In collaboration with Legal, Marketing, and Technology teams, develop and maintain customer-friendly templates and standards for developing frequent communication types (e.g. u/w memos, CSR emails) Customer Experience & Feedback Integration Translate agent and customer feedback into actionable improvements. Conduct competitor research to benchmark and elevate communication standards. Technology & Process Enablement Define business requirements and assess solutions for contact and preference management. Leverage AI tools to scale high-quality communication output. Stakeholder Collaboration Serve as the single point of contact for Executives in Product, Technology, and Operational teams regarding policyholder communications best practices. Provide communications guidance and consultation with stakeholders throughout the product development cycle Qualifications Education: Minimum: 8+ years in Communications and Marketing, Program Management, Business Administration or related fields Proven track record of leading cross-functional initiatives and managing communication pipelines preferably in a regulated consumer environment Exceptional writing and editorial skills, with the ability to distill complex topics for consumer audiences and use communications to improve customer experience Experience with AI-driven content creation and personalization technologies. Experience: Minimum: A bachelor’s degree in Communications, Marketing, Business, or a closely related discipline is required. Preferred: Advanced degree or certification in Customer Experience, Digital Marketing or AI applications Skills & Abilities: Minimum: Exceptional writing and editing with strong tone, clarity, and empathy. Strategic thinker with a customer-first mindset and ability to simplify complex concepts. Proficient in AI writing tools, CRM platforms, and analytics dashboards. Strong collaboration, stakeholder management, and creative and technical project management. Expertise in communication design, content governance, and customer experience strategy. Ability to streamline processes, eliminate duplicative workstreams, and synthesize feedback and translate it into clear, actionable content Influential leader who can align with stakeholders without formal authority. Comfortable navigating ambiguity and balancing strategic vision with tactical execution About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: https://www.mercuryinsurance.com/about/careers Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $98,699.00 - USD $182,896.00 /Yr.

Analyze and visualize agent experience data to generate actionable insights that improve agent satisfaction and business outcomes. | Bachelor’s degree with 3+ years in experience management, CX insights, or data analysis, strong communication and analytical skills, and proficiency with statistical and visualization tools. | Overview: We are seeking a dynamic and detail-oriented Experience Insights Analyst – Agent Channel to join our team. This role will be critical in understanding the behaviors, needs, and satisfaction of independent insurance agents, as well as improving the systems and processes they rely on throughout the quoting and purchasing journey. You will be responsible for generating actionable Voice of Customer (VOC) insights and ensuring they are used to improve both the agent experience and business outcomes. The ideal candidate for this role is a feedback detective and data storyteller who can uncover hidden trends and root causes within large quantitative and qualitative datasets, and visualize them to create logical, compelling narratives and recommendations that inspire change. You are a collaboration enthusiast who thrives on influencing others to take your experience improvement ideas and run with them. You will be equally comfortable running multivariable regressions and interpreting their outputs in a clear, actionable way for business stakeholders to act on. Geo-Salary Information: State specific pay scales for this role are as follows: $74,955 to $138,744 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $68,141 to $126,131 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $61,327 to $113,518 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities: Under limited supervision: • Data Visualization: Develop, maintain, and improve Voice of Customer (VOC) dashboards to provide actionable insights on agent satisfaction, agent experience drivers, and key performance indicators (KPIs). • Key Driver Analysis: Measure the impact of independent agent satisfaction on business performance by connecting sentiment, behavior, and outcomes. Analyze agent behavior to understand factors that drive propensity to bind policies and prioritize the most impactful agent needs. • Pain Point Diagnosis: Identify, investigate, and diagnose pain points impacting independent agents. Work closely with stakeholders to build business cases and ensure insights become impactful actions. • Performance Reporting: Track and report on independent agent experience performance metrics, identifying areas of concern and opportunities for improvement. • VOC Processes: Collect, analyze, and interpret feedback from various Voice of Agent feedback channels. Design innovative feedback collection instruments to unlock hidden insights and enhancements. • Track KPIs: Conduct ad hoc analyses on KPI performance providing insights into bottlenecks and opportunities for growth. • UAT: Conduct user acceptance testing (UAT) on product enhancements as needed. Qualifications: • Education • Minimum: Bachelor’s degree required – preferred in business or related field of study (e.g. Math, Economics, Data Science, Statistics) Preferred: Master’s degree preferred • Experience • Minimum: 3+ years of experience in Experience Management (XM), CX insights, data analysis, or product development Preferred: • CCXP qualification • Experience in P&C industry and/or CX roles • Experience working with Customer Feedback Management platforms such as Forsta, Qualtrics, Medallia, or InMoment to collect and analyze feedback Minimum: • Excellent written and verbal communication skills • Demonstrated excellent data analytical and problem-solving skills • Experience with applying statistical models to solve business challenges • Proficient in Microsoft Office Suite, particularly Excel and PowerPoint • Proven history of taking initiative and driving projects to completion Preferred: • Proficient in SQL, predictive analytics insights (SAS), and statistical software (R, Stata) • Experience with data visualization tools (Tableau, Power BI) • Use of applied data science techniques About the Company: Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers! Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help other others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: https://www.mercuryinsurance.com/about/careers Perks and Benefits: We offer many great benefits, including: • Competitive compensation • Flexibility to work from anywhere in the United States for most positions • Paid time off (vacation time, sick time, paid Company holidays, volunteer hours) • Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) • Medical, dental, vision, life, and pet insurance • 401 (k) retirement savings plan with company match • Engaging work environment • Promotional opportunities • Education assistance • Professional and personal development opportunities • Company recognition program • Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Pay Range: USD $74,955.00 - USD $138,744.00 /Yr.

Communicate with vendors to collect missing onboarding information and update vendor profiles while providing excellent customer service and managing daily inbox and reports. | High school diploma with at least 1 year of general office or related experience, excellent communication skills, and ability to manage inbound calls professionally. | Overview The Vendor Admin Services Team is responsible for providing excellent customer service to intenal stakeholders and external vendors. The primary team function is to engage with vendors by phone or e-mail to gather information, such as completed forms W-9, needed to complete their vendor profile. The Vendor Admin Coordinator communicates with vendors and performs routine but varied clerical and support duties in support of the primary team function in a dynamic, fast-paced environment. Geo-Salary Information State specific pay scales for this role are as follows: $31,574 to $55,318 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $28,703 to $50,289 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $25,833 to $45,260 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities The Coordinator is essential to reach the Vendor Admin Services Team production goals, which include: • Completing missing vendor onboarding information in Guidewire and other systems • Collecting vendors’ W-9 forms • Running reports and vendor verification matches in the system • Provide excellent customer service to Mercury vendors and internal stakeholders • Daily, the Coordinator directly communicates by telephone or email, with vendors to obtain missing vendor information, such as forms W-9. Once vendor information is gathered, the Coordinator updates vendor profiles within Mercury’s systems, such as Contact Manager and Flexi. • Along with other Coordinators, the Coordinator reviews the department’s shared inbox daily for incoming mail and distributes mail appropriately amongst the team to ensure timely responses to our vendors and internal stakeholders. • Other duties and projects may be assigned as needed. • Must be be able to align with work hours Monday - Friday 8am-4:45pm PST Qualifications Education • Completion of High School education Experience • A minimum of 1 year general office or related experience Skills & Abilities Minimum: • Excellent written and verbal communication skills. Must be able to communicate professionally. • Ability to manage inbound calls in a timely manner, while maintaining a positive, empathetic, and professional demeanor towards customers at all times. • Ability to engage in active listening with customers, confirming or clarifying information and addressing customer concerns as needed. Preferred: • Insurance industry experience preferred About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: https://www.mercuryinsurance.com/about/careers Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. #LI-TG1 Perks and Benefits We offer many great benefits, including: • Competitive compensation • Flexibility to work from anywhere in the United States for most positions • Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) • Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) • Medical, dental, vision, life, and pet insurance • 401 (k) retirement savings plan with company match • Engaging work environment • Promotional opportunities • Education assistance • Professional and personal development opportunities • Company recognition program • Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $31,574.00 - USD $55,318.00 /Yr.

As a Software Engineer II, you will design, develop, and maintain complex software systems while mentoring less experienced engineers. You will write high-quality code, review product requirements, and participate in design and code reviews to ensure best practices. | A Bachelor's Degree in Computer Science or related fields is required, with a Master's Degree preferred. Candidates should have 2 to 4 years of programming experience and be proficient in one or more industry-standard programming languages. | Overview Join an amazing team that is consistently recognized for our achievements and culture, including our most recent Forbes award of being one of America's Best Midsize Employers for 2025! Position Summary: As a Software Engineer II, you will be responsible for designing, developing, and maintaining complex software systems. This role involves working on more advanced projects compared to entry-level positions and requires a deeper understanding of software engineering principles. In this role you will also mentor other less experienced engineers. Geo-Salary Information State specific pay scales for this role are as follows: $85,480 to $157,868 (CA, NJ, NY, WA, HI, AK, MD, CT, RI, MA) $77,709 to $143,516 (NV, OR, AZ, CO, WY, TX, ND, MN, MO, IL, WI, FL, GA, MI, OH, VA, PA, DE, VT, NH, ME) $69,938 to $129,165 (UT, ID, MT, NM, SD, NE, KS, OK, IA, AR, LA, MS, AL, TN, KY, IN, SC, NC, WV) The expected base salary for this position will vary depending on a number of factors, including relevant experience, skills and location. Responsibilities Essential Job Functions: Write high-quality code for medium-complexity scenarios with good test coverage. Review and translate product requirements into robust designs to ensure high-quality applications that are modular, configurable, maximize reuse, and are fast, effective, user-friendly, secure, compliant, scalable, and maintainable. Assist with any application system support needs. Participate in design and code reviews of applications to ensure best practices, adherence to Mercury standards, and high quality. Mentor and provide technical guidance to other engineers on the team, fostering a culture of innovation and excellence within Mercury engineering. Qualifications Education: Minimum: Bachelor’s Degree in Computer Science, Information Systems or other related fields Or equivalent combination of education and experience. Preferred: Master’s Degree in Computer Science. Experience: Minimum: 2 to 4 years programming experience Preferred: Skills: Minimum: Experienced in programming in one or more industry-standard languages (e.g., Java, Python, Go, C++, JavaScript). Knowledgeable in leveraging various data structures, algorithms, and design patterns. Familiar with relational databases, NoSQL, and caching solutions. Strong problem-solving skills. Good communication abilities. Capable of working independently on simple tasks. Ability to collaborate and influence team members to address impediments and deliver desired results. Preferred: Knowledge of cloud platforms such as AWS, Google Cloud, or Azure. About the Company Why choose a career at Mercury? At Mercury, we have been guided by our purpose to help people reduce risk and overcome unexpected events for more than 60 years. We are one team with a common goal to help others. Everyone needs insurance and we can’t imagine a world without it. Our team will encourage you to grow, make time to have fun, and work together to make great things happen. We embrace the strengths and values of each team member. We believe in having diverse perspectives where everyone is included, to serve customers from all walks of life. We care about our people, and we mean it. We reward our talented professionals with a competitive salary, bonus potential, and a variety of benefits to help our team members reach their health, retirement, and professional goals. Learn more about us here: https://www.mercuryinsurance.com/about/careers Perks and Benefits We offer many great benefits, including: Competitive compensation Flexibility to work from anywhere in the United States for most positions Paid time off (vacation time, sick time, 9 paid Company holidays, volunteer hours) Incentive bonus programs (potential for holiday bonus, referral bonus, and performance-based bonus) Medical, dental, vision, life, and pet insurance 401 (k) retirement savings plan with company match Engaging work environment Promotional opportunities Education assistance Professional and personal development opportunities Company recognition program Health and wellbeing resources, including free mental wellbeing therapy/coaching sessions, child and eldercare resources, and more Mercury Insurance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by federal, state, or local law. Pay Range USD $85,479.00 - USD $157,868.00 /Yr.