ResultsCX

ResultsCX

20 open positions available

1 location
1 employment type
Actively hiring
Full-time

Latest Positions

Showing 20 most recent jobs
RE

Remote Sales Representative in UK - Bilingual German

ResultsCXAnywhereFull-time
View Job
Compensation$30K-40K a year

Drive outbound sales efforts targeting German-speaking clients in the UK, build strong customer relationships, and consistently exceed sales targets. | Minimum 2 years outbound sales experience, bilingual in German and English, strong negotiation and communication skills, proficiency with CRM and Microsoft Office. | Job Title: Remote Sales Representative in UK - Bilingual German Company Overview: ResultsCX is a global leader in customer experience solutions, dedicated to delivering innovative and personalized services to clients across various industries. With a strong commitment to employee growth and a collaborative work environment, ResultsCX empowers its team members to excel and make a meaningful impact. Role Overview: As a Remote Sales Representative, you will play a crucial role in driving revenue growth by engaging with German-speaking customers in the UK market. Your primary focus will be on outbound sales, building strong relationships, and consistently exceeding sales targets. What You'll Do: - You will proactively reach out to potential German-speaking clients in the UK to generate new business opportunities. - You will build and maintain strong rapport with customers to understand their needs and offer tailored solutions. - You will consistently meet and exceed quarterly sales targets through effective communication and negotiation. - You will manage the entire sales cycle from prospecting to closing deals. - You will collaborate with internal teams to ensure customer satisfaction and seamless service delivery. - You will maintain accurate records of sales activities and customer interactions in the CRM system. - You will stay informed about industry trends and competitor activities to identify new sales opportunities. What You Bring: - You have at least 2 years of experience in outbound sales, preferably in a B2B environment. - You are fluent in both German and English, with excellent verbal and written communication skills. - You possess strong negotiation and interpersonal skills to build lasting customer relationships. - You are self-motivated, goal-oriented, and able to work independently in a remote setting. - You have proficiency in using CRM software and Microsoft Office applications. Bonus Points If You Have: - Experience in the customer experience or contact center industry. - Knowledge of sales techniques and methodologies such as consultative selling. - Previous experience working remotely or in a virtual team environment. - Additional language skills beyond German and English. What We Offer: - We offer a competitive salary with performance-based bonuses. - We offer flexible remote work arrangements to support work-life balance. - We offer comprehensive training and professional development opportunities. - We offer a supportive and inclusive company culture that values diversity. - We offer access to cutting-edge sales tools and technology. Ready to Apply? Submit your resume and a cover letter detailing your relevant experience and why you are the perfect fit for this role to our careers page at ResultsCX.com/careers.

Outbound Sales
Bilingual German
Customer Relationship Management (CRM)
Negotiation
Communication Skills
Remote Work
Microsoft Office
Posted 2 months ago
RE

Customer Service Healthcare Representative - Statewide in North Carolina

ResultsCXAnywhereFull-time
View Job
Compensation$35K-45K a year

Assist healthcare customers with insurance plan inquiries, appointment scheduling, and provide accurate, empathetic support. | 1-2 years customer service experience, strong communication, CRM proficiency, and ability to handle sensitive information confidentially. | Job Title: Customer Service Healthcare Representative - Statewide in North Carolina Company Overview: ResultsCX is a leading customer experience management company dedicated to delivering exceptional service across various industries, including healthcare. With a strong commitment to innovation and employee growth, ResultsCX fosters a collaborative environment where team members can thrive and make a meaningful impact. Role Overview: As a Customer Service Healthcare Representative, you will be the frontline support for our healthcare customers in North Carolina. Your role is vital in assisting members with their insurance plans, healthcare screenings, and appointment scheduling, ensuring a seamless and positive experience. What You'll Do: - You will handle inbound calls related to healthcare inquiries and insurance plan details. - You will assist customers with reviewing and making changes to their member insurance plans. - You will schedule healthcare screenings and appointments efficiently. - You will provide accurate information and resolve customer concerns with empathy and professionalism. - You will document customer interactions and update records promptly. - You will collaborate with team members and healthcare providers to ensure customer satisfaction. - You will stay informed about healthcare policies and procedures to provide up-to-date assistance. What You Bring: - Minimum of 1-2 years of customer service experience, preferably in healthcare or insurance. - Strong communication skills with the ability to explain complex information clearly. - Proficiency in using computer systems and customer relationship management (CRM) software. - Ability to handle sensitive information with confidentiality and discretion. - Problem-solving skills and a patient, empathetic approach to customer interactions. Bonus Points If You Have: - Experience working in a healthcare call center environment. - Knowledge of North Carolina healthcare regulations and insurance plans. - Bilingual abilities, especially in Spanish. - Certification or training in healthcare customer service. What We Offer: - We offer competitive pay and comprehensive benefits including health, dental, and vision insurance. - We offer flexible scheduling options to support work-life balance. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive workplace culture. - We offer employee wellness programs and recognition initiatives. Ready to Apply? To join our team as a Customer Service Healthcare Representative, please submit your resume and cover letter through our online application portal at ResultsCX careers page. We look forward to hearing from you!

Customer Service
Healthcare Knowledge
Insurance Plans
Appointment Scheduling
Communication Skills
CRM Software
Problem Solving
Confidentiality
Posted 2 months ago
RE

Bilingual Customer Service Healthcare Representative - Statewide in Georgia

ResultsCXAnywhereFull-time
View Job
Compensation$35K-45K a year

Assist customers with healthcare insurance inquiries, process plan changes, and provide empathetic support while maintaining accurate records. | Minimum 2 years customer service experience, bilingual proficiency, strong communication skills, and familiarity with healthcare or insurance environments. | Job Title: Bilingual Customer Service Healthcare Representative - Statewide in Georgia Company Overview: ResultsCX is a leading customer experience management company dedicated to delivering exceptional service across various industries. With a strong presence in Georgia, we pride ourselves on fostering a diverse and inclusive work environment where employees can thrive and grow their careers. Role Overview: As a Bilingual Customer Service Healthcare Representative, you will play a crucial role in assisting customers with their healthcare-related inquiries. Your ability to communicate effectively in multiple languages will help bridge gaps and ensure our clients receive accurate and compassionate support. What You'll Do: - You will handle inbound calls related to healthcare insurance plans, providing detailed reviews and processing change requests. - You will assist members in understanding their benefits and coverage options. - You will resolve customer issues with empathy and professionalism, ensuring a positive experience. - You will document interactions accurately in the system to maintain up-to-date records. - You will collaborate with team members and healthcare providers to facilitate solutions. - You will stay informed about healthcare policies and updates to provide accurate information. - You will meet or exceed performance metrics related to quality and customer satisfaction. What You Bring: - You bring at least 2 years of customer service experience, preferably in healthcare or insurance. - You have bilingual proficiency in English and Spanish (or another relevant language). - You possess strong communication and problem-solving skills. - You are comfortable using computer systems and CRM software. - You have the ability to handle sensitive information with confidentiality. Bonus Points If You Have: - Experience working in a healthcare call center environment. - Knowledge of insurance terminology and healthcare regulations. - Additional language skills beyond the required bilingual proficiency. - Certification in customer service or healthcare-related fields. What We Offer: - We offer competitive pay and comprehensive benefits including health, dental, and vision insurance. - We offer flexible scheduling to support work-life balance. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive workplace culture. - We offer employee wellness programs and recognition initiatives. Ready to Apply? Please submit your resume and cover letter through our online application portal at ResultsCX careers page. We look forward to welcoming you to our team!

Bilingual communication
Customer service
Healthcare knowledge
Insurance plan review
Problem-solving
CRM software proficiency
Confidentiality handling
Team collaboration
Posted 2 months ago
RE

Remote Sales Representative in UK - Bilingual German

ResultsCXAnywhereFull-time
View Job
Compensation$40K-55K a year

Drive outbound sales efforts in the UK market by building client relationships and exceeding sales targets using bilingual German skills. | Minimum 2 years outbound sales experience, bilingual in German and English, strong negotiation skills, and CRM proficiency. | Job Title: Remote Sales Representative in UK - Bilingual German Company Overview: ResultsCX is a global leader in customer experience solutions, dedicated to helping businesses enhance their customer interactions through innovative technology and expert service. With a strong presence across multiple countries, we pride ourselves on fostering a collaborative and inclusive work environment that empowers employees to grow and succeed. Role Overview: As a Remote Sales Representative, you will play a crucial role in driving our sales efforts within the UK market by leveraging your bilingual German skills. Your primary focus will be on outbound sales, building strong relationships with potential clients, and consistently exceeding sales targets to contribute to the company’s growth. What You'll Do: - You will proactively reach out to potential clients through outbound calls and emails to generate new business opportunities. - You will build and maintain strong relationships with prospects by understanding their needs and offering tailored solutions. - You will consistently meet and exceed quarterly sales targets and KPIs. - You will collaborate with internal teams to ensure seamless onboarding and customer satisfaction. - You will maintain accurate records of sales activities and client interactions in the CRM system. - You will stay informed about industry trends and competitor activities to identify new sales opportunities. - You will participate in regular sales training and team meetings to enhance your skills and knowledge. What You Bring: - You have at least 2 years of experience in outbound sales, preferably in a B2B environment. - You are fluent in both German and English, with excellent verbal and written communication skills. - You possess strong negotiation and persuasion abilities. - You are self-motivated, goal-oriented, and able to work independently in a remote setting. - You have experience using CRM software to manage sales pipelines and customer data. Bonus Points If You Have: - Previous experience in the customer experience or technology sector. - Knowledge of the UK market and business culture. - Additional language skills beyond German and English. - Proven track record of exceeding sales targets in a remote role. What We Offer: - We offer a competitive salary with performance-based bonuses. - We offer flexible remote work arrangements to support work-life balance. - We offer comprehensive training and professional development opportunities. - We offer a supportive and inclusive company culture that values diversity. - We offer access to cutting-edge sales tools and technology. Ready to Apply? To join our dynamic team at ResultsCX, please submit your resume and a cover letter highlighting your relevant experience and language skills through our careers page or via email at careers@resultscx.com. We look forward to hearing from you!

Outbound Sales
Bilingual German
CRM Software
Negotiation
Remote Work
Customer Relationship Management
Sales Targets
Communication Skills
Posted 2 months ago
RE

Bilingual Customer Service Healthcare Representative - Statewide in Georgia

ResultsCXAnywhereFull-time
View Job
Compensation$35K-45K a year

Assist customers with healthcare insurance inquiries, process plan changes, and provide empathetic support in a bilingual environment. | Minimum 2 years customer service experience, bilingual in English and Spanish, strong communication and problem-solving skills, familiarity with CRM systems. | Job Title: Bilingual Customer Service Healthcare Representative - Statewide in Georgia Company Overview: ResultsCX is a leading customer experience management company dedicated to delivering exceptional service across various industries. With a strong presence in Georgia, we pride ourselves on fostering a diverse and inclusive work environment where employees can thrive and grow their careers. Role Overview: As a Bilingual Customer Service Healthcare Representative, you will play a crucial role in assisting customers with their healthcare-related inquiries. Your ability to communicate effectively in multiple languages will help bridge gaps and ensure our clients receive accurate and compassionate support. What You'll Do: - You will handle inbound calls related to healthcare insurance plans, providing detailed reviews and processing change requests. - You will assist members in understanding their benefits and coverage options. - You will resolve customer issues with empathy and professionalism, ensuring a positive experience. - You will document interactions accurately in the system to maintain up-to-date records. - You will collaborate with team members and healthcare providers to facilitate solutions. - You will stay informed about healthcare policies and updates to provide accurate information. - You will meet performance metrics related to quality, efficiency, and customer satisfaction. What You Bring: - You bring at least 2 years of customer service experience, preferably in healthcare or insurance. - You are fluent in English and Spanish, with excellent verbal and written communication skills. - You have strong problem-solving abilities and attention to detail. - You are comfortable using computer systems and CRM software. - You possess empathy and patience when dealing with sensitive healthcare issues. Bonus Points If You Have: - Experience working in a call center environment. - Knowledge of healthcare insurance terminology and processes. - Additional language skills beyond English and Spanish. - Certification in customer service or healthcare-related fields. What We Offer: - We offer competitive pay and comprehensive benefits including health, dental, and vision insurance. - We offer flexible scheduling to support work-life balance. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive workplace culture. - We offer employee wellness programs and recognition initiatives. Ready to Apply? To join our team at ResultsCX as a Bilingual Customer Service Healthcare Representative, please submit your resume and cover letter through our careers page or email us directly at careers@resultscx.com. We look forward to hearing from you!

Bilingual English-Spanish
Customer Service
Healthcare Insurance Knowledge
Call Center Experience
CRM Software Proficiency
Problem Solving
Communication Skills
Empathy
Posted 2 months ago
RE

Customer Service Healthcare Representative - Statewide in North Carolina

ResultsCXAnywhereFull-time
View Job
Compensation$35K-45K a year

Assist healthcare customers with insurance inquiries, plan changes, appointment scheduling, and provide excellent customer service while maintaining compliance. | 1-2 years customer service experience, strong communication skills, proficiency with computer systems, and ability to handle sensitive information confidentially. | Job Title: Customer Service Healthcare Representative - Statewide in North Carolina Company Overview: ResultsCX is a leading customer experience management company dedicated to delivering exceptional service across various industries, including healthcare. With a strong commitment to innovation and employee growth, ResultsCX fosters a collaborative environment where team members can thrive and make a meaningful impact. Role Overview: As a Customer Service Healthcare Representative, you will be the frontline support for our healthcare customers in North Carolina. Your role is vital in assisting members with their insurance plans, healthcare screenings, and appointment scheduling, ensuring a seamless and positive customer experience. What You'll Do: - You will handle inbound calls related to healthcare inquiries and insurance plan details. - You will assist customers with reviewing and making changes to their member insurance plans. - You will schedule healthcare screenings and appointments efficiently. - You will provide accurate information and resolve customer concerns promptly. - You will document customer interactions and update records as needed. - You will collaborate with team members and healthcare providers to ensure customer satisfaction. - You will maintain compliance with healthcare regulations and company policies. - You will participate in ongoing training to stay current with healthcare products and services. What You Bring: - Minimum of 1-2 years of customer service experience, preferably in healthcare or insurance. - Strong communication and interpersonal skills. - Ability to handle sensitive information with confidentiality. - Proficiency in using computer systems and customer service software. - Detail-oriented with strong problem-solving abilities. - Ability to work in a fast-paced, dynamic environment. Bonus Points If You Have: - Experience with healthcare insurance plans and terminology. - Bilingual skills, especially in Spanish. - Previous experience in a call center environment. - Knowledge of HIPAA regulations. What We Offer: - We offer competitive pay and comprehensive benefits. - We offer opportunities for career advancement and professional development. - We offer a supportive and inclusive work culture. - We offer flexible scheduling options. - We offer employee wellness programs and resources. Ready to Apply? To join our team as a Customer Service Healthcare Representative, please submit your application through our careers page at ResultsCX.com/careers or contact our recruitment team directly. We look forward to hearing from you!

Customer Service
Healthcare Insurance
Appointment Scheduling
Communication Skills
Problem Solving
HIPAA Compliance
Bilingual Spanish
Call Center Experience
Posted 2 months ago
RE

Customer Service Healthcare Representative - Statewide in North Carolina

ResultsCXAnywhereFull-time
View Job
Compensation$35K-45K a year

Provide comprehensive customer service support for healthcare-related inquiries including insurance plan reviews, appointment scheduling, and change requests. | 1-2 years of customer service experience, knowledge of healthcare insurance, strong communication skills, and proficiency with CRM software. | Job Title: Customer Service Healthcare Representative - Statewide in North Carolina Company Overview: ResultsCX is a leading customer experience management company dedicated to delivering exceptional service across various industries, including healthcare. With a strong commitment to innovation and employee growth, we empower our team members to make a meaningful impact on the lives of our customers. Role Overview: As a Customer Service Healthcare Representative, you will be the frontline support for our healthcare clients in North Carolina, assisting customers with a variety of healthcare-related inquiries. Your role is vital in ensuring members receive accurate information and timely assistance regarding their insurance plans and healthcare services. What You'll Do: - You will handle inbound calls from customers seeking assistance with healthcare insurance plans and services. - You will review and process detailed change requests on member insurance plans. - You will assist customers with healthcare screenings and appointment scheduling. - You will provide clear and empathetic communication to resolve customer inquiries effectively. - You will document customer interactions accurately in the system. - You will collaborate with team members and healthcare providers to ensure seamless service delivery. - You will stay updated on healthcare policies and insurance plan details to provide accurate information. - You will contribute to continuous improvement initiatives to enhance customer experience. What You Bring: - Minimum of 1-2 years of customer service experience, preferably in healthcare or insurance. - Strong communication skills with the ability to explain complex information clearly. - Basic knowledge of healthcare insurance plans and terminology. - Proficiency in using computer systems and CRM software. - Ability to handle sensitive information with confidentiality and professionalism. Bonus Points If You Have: - Experience working in a healthcare call center environment. - Familiarity with North Carolina healthcare regulations and insurance policies. - Bilingual skills, especially in Spanish. - Certification in customer service or healthcare-related fields. What We Offer: - We offer comprehensive training and ongoing professional development. - We offer competitive salary and performance-based incentives. - We offer a supportive and inclusive work environment. - We offer flexible scheduling options to promote work-life balance. - We offer employee wellness programs and benefits. Ready to Apply? Submit your application through our careers page at ResultsCX.com/careers or send your resume directly to recruiting@resultscx.com. Join us and be part of a team that makes a difference in healthcare customer service!

Customer Service
Healthcare Insurance
Communication Skills
CRM Software
Appointment Scheduling
Data Entry
Confidentiality
Problem Solving
Posted 2 months ago
RE

Bilingual Customer Service Healthcare Representative - Statewide in Texas

ResultsCXAnywhereFull-time
View Job
Compensation$35K-45K a year

Assist customers with healthcare insurance inquiries, process plan changes, and provide accurate information in both English and Spanish. | Minimum 2 years customer service experience, bilingual in English and Spanish, strong communication and problem-solving skills, proficiency with computer systems. | Job Title: Bilingual Customer Service Healthcare Representative - Statewide in Texas Company Overview: ResultsCX is a leading customer experience management company dedicated to delivering exceptional service across various industries. With a strong presence in Texas, we pride ourselves on fostering a diverse and inclusive work environment where employees can thrive and grow their careers. Role Overview: As a Bilingual Customer Service Healthcare Representative, you will play a crucial role in assisting customers with their healthcare-related inquiries. Your ability to communicate effectively in both English and Spanish will help bridge language gaps and ensure our clients receive accurate and compassionate support. What You'll Do: - You will handle inbound calls related to healthcare insurance plans, providing detailed reviews and processing change requests. - You will assist members in understanding their insurance benefits and coverage options. - You will resolve customer issues with empathy and professionalism, ensuring a positive experience. - You will document all interactions accurately in the system to maintain up-to-date records. - You will collaborate with team members and healthcare providers to facilitate problem resolution. - You will stay informed about healthcare policies and updates to provide accurate information. - You will meet or exceed performance metrics related to quality, efficiency, and customer satisfaction. What You Bring: - You bring at least 2 years of customer service experience, preferably in healthcare or insurance. - You are fluent in both English and Spanish, with excellent verbal and written communication skills. - You have strong problem-solving abilities and can handle sensitive information with discretion. - You are proficient with computer systems and able to learn new software quickly. - You have the ability to work in a fast-paced environment while maintaining attention to detail. Bonus Points If You Have: - Experience working in a call center environment. - Knowledge of healthcare insurance terminology and processes. - Certification in customer service or healthcare-related fields. - Bilingual skills beyond English and Spanish. What We Offer: - We offer competitive pay and comprehensive benefits including health, dental, and vision insurance. - We offer flexible scheduling options to support work-life balance. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive workplace culture. - We offer employee wellness programs and recognition initiatives. Ready to Apply? To join our team as a Bilingual Customer Service Healthcare Representative, please submit your resume and cover letter through our online application portal at www.resultscx.com/careers. We look forward to hearing from you!

Bilingual English-Spanish
Customer Service
Healthcare Insurance Knowledge
Call Center Experience
Problem Solving
Communication Skills
Computer Proficiency
Posted 2 months ago
RE

Bilingual Customer Service Healthcare Representative - Statewide in Texas

ResultsCXAnywhereFull-time
View Job
Compensation$35K-45K a year

Assist customers with healthcare insurance inquiries, process plan changes, and provide accurate information in both English and Spanish. | Minimum 2 years customer service experience, bilingual in English and Spanish, strong communication and problem-solving skills, proficiency with computer systems. | Job Title: Bilingual Customer Service Healthcare Representative - Statewide in Texas Company Overview: ResultsCX is a leading customer experience management company dedicated to delivering exceptional service across various industries. With a strong presence in Texas, we pride ourselves on fostering a diverse and inclusive work environment where employees can thrive and grow their careers. Role Overview: As a Bilingual Customer Service Healthcare Representative, you will play a crucial role in assisting customers with their healthcare-related inquiries. Your ability to communicate effectively in both English and Spanish will help bridge language gaps and ensure our clients receive accurate and compassionate support. What You'll Do: - You will handle inbound calls related to healthcare insurance plans, providing detailed reviews and processing change requests. - You will assist members in understanding their insurance benefits and coverage options. - You will resolve customer issues with empathy and professionalism, ensuring a positive experience. - You will document all interactions accurately in the system to maintain up-to-date records. - You will collaborate with team members and healthcare providers to facilitate problem resolution. - You will stay informed about healthcare policies and updates to provide accurate information. - You will meet or exceed performance metrics related to quality, efficiency, and customer satisfaction. What You Bring: - You bring at least 2 years of customer service experience, preferably in healthcare or insurance. - You are fluent in both English and Spanish, with excellent verbal and written communication skills. - You have strong problem-solving abilities and can handle sensitive information with discretion. - You are proficient with computer systems and able to learn new software quickly. - You have the ability to work in a fast-paced environment while maintaining attention to detail. Bonus Points If You Have: - Experience working in a call center environment. - Knowledge of healthcare insurance terminology and processes. - Certification in customer service or healthcare-related fields. - Bilingual skills beyond English and Spanish. What We Offer: - We offer competitive pay and comprehensive benefits including health, dental, and vision insurance. - We offer flexible scheduling options to support work-life balance. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive workplace culture. - We offer employee wellness programs and recognition initiatives. Ready to Apply? To join our team as a Bilingual Customer Service Healthcare Representative, please submit your resume and cover letter through our online application portal at www.resultscx.com/careers. We look forward to hearing from you!

Bilingual English-Spanish
Customer Service
Healthcare Insurance Knowledge
Call Center Experience
Problem Solving
Communication Skills
Computer Proficiency
Posted 2 months ago
RE

Customer Service Healthcare Representative - Statewide in North Carolina

ResultsCXAnywhereFull-time
View Job
Compensation$35K-45K a year

Assist customers with healthcare-related inquiries including insurance plan reviews, appointment scheduling, and issue resolution. | 1-2 years of customer service experience, preferably in healthcare, strong communication skills, proficiency with customer service software, and ability to handle sensitive information. | Job Title: Customer Service Healthcare Representative - Statewide in North Carolina Company Overview: ResultsCX is a leading customer experience management company dedicated to delivering exceptional service across various industries, including healthcare. With a strong commitment to innovation and employee growth, ResultsCX fosters a supportive environment where team members can thrive and make a meaningful impact. Role Overview: As a Customer Service Healthcare Representative, you will be the frontline support for our healthcare clients in North Carolina. Your role is essential in assisting customers with their healthcare-related inquiries, ensuring they receive accurate information and compassionate service. What You'll Do: - You will handle inbound calls related to healthcare inquiries, including insurance plan reviews and change requests. - You will assist customers with healthcare screenings and appointment scheduling. - You will provide detailed explanations of member insurance benefits and coverage. - You will resolve customer issues efficiently while maintaining a high level of professionalism. - You will document customer interactions accurately in the system. - You will collaborate with healthcare providers and internal teams to facilitate customer needs. - You will stay updated on healthcare policies and procedures to provide accurate information. - You will contribute to a positive customer experience by demonstrating empathy and patience. What You Bring: - Minimum of 1-2 years of customer service experience, preferably in healthcare or insurance. - Strong communication skills, both verbal and written. - Ability to handle sensitive information with confidentiality. - Proficiency in using customer service software and Microsoft Office. - Excellent problem-solving skills and attention to detail. - Ability to work in a fast-paced environment and manage multiple tasks. Bonus Points If You Have: - Experience with healthcare insurance plans and terminology. - Bilingual skills, especially in Spanish. - Previous experience in a call center environment. - Certification in customer service or healthcare-related fields. What We Offer: - We offer competitive pay and comprehensive benefits including health, dental, and vision insurance. - We offer flexible scheduling options to support work-life balance. - We offer opportunities for career advancement and professional development. - We offer a supportive and inclusive workplace culture. - We offer employee wellness programs and recognition initiatives. Ready to Apply? To join our team as a Customer Service Healthcare Representative, please submit your resume and cover letter through our online application portal at ResultsCX careers page. We look forward to hearing from you!

Customer Service
Healthcare Knowledge
Insurance Plans
Appointment Scheduling
Communication Skills
Problem Solving
Confidentiality
Microsoft Office
Posted 2 months ago
RE

Customer Service Healthcare Representative - Statewide in North Carolina

ResultsCXAnywhereFull-time
View Job
Compensation$35K-45K a year

Assist healthcare customers with insurance plan inquiries, appointment scheduling, and provide accurate, empathetic support. | 1-2 years customer service experience, strong communication, confidentiality, computer skills, preferably healthcare or insurance background. | Job Title: Customer Service Healthcare Representative - Statewide in North Carolina Company Overview: ResultsCX is a leading customer experience management company dedicated to delivering exceptional service across various industries, including healthcare. With a strong commitment to innovation and employee growth, ResultsCX fosters a collaborative environment where team members can thrive and make a meaningful impact. Role Overview: As a Customer Service Healthcare Representative, you will be the frontline support for our healthcare customers in North Carolina. Your role is vital in assisting members with their insurance plans, healthcare screenings, and appointment scheduling, ensuring a seamless and positive experience. What You'll Do: - You will handle inbound calls related to healthcare inquiries and insurance plan details. - You will assist customers with reviewing and making changes to their member insurance plans. - You will schedule healthcare screenings and appointments efficiently. - You will provide accurate information and resolve customer concerns with empathy and professionalism. - You will document interactions and update customer records accurately. - You will collaborate with team members and healthcare providers to ensure customer satisfaction. - You will stay informed about healthcare policies and procedures to provide up-to-date assistance. What You Bring: - Minimum of 1-2 years of customer service experience, preferably in healthcare or insurance. - Strong communication skills, both verbal and written. - Ability to handle sensitive information with confidentiality. - Proficiency in using computer systems and customer management software. - Problem-solving skills and the ability to work in a fast-paced environment. Bonus Points If You Have: - Experience with healthcare insurance plans and terminology. - Bilingual abilities, especially in Spanish. - Previous experience in a call center environment. - Knowledge of North Carolina healthcare regulations. What We Offer: - We offer competitive pay and comprehensive benefits including health, dental, and vision insurance. - We offer paid training and opportunities for career advancement. - We offer a supportive and inclusive work culture. - We offer flexible scheduling options to support work-life balance. - We offer employee wellness programs and recognition initiatives. Ready to Apply? To join our team as a Customer Service Healthcare Representative, please submit your application through our careers page at ResultsCX.com/careers or send your resume directly to recruiting@resultscx.com. We look forward to hearing from you!

Customer Service
Healthcare Knowledge
Insurance Plan Management
Appointment Scheduling
Communication Skills
Confidentiality
Problem Solving
Computer Proficiency
Posted 2 months ago
RE

Bilingual Customer Service Healthcare Representative - Statewide in Texas

ResultsCXAnywhereFull-time
View Job
Compensation$35K-45K a year

Assist customers with healthcare insurance inquiries, process plan changes, and provide accurate information in both English and Spanish. | Minimum 2 years customer service experience, bilingual in English and Spanish, strong communication and problem-solving skills, proficiency with computer systems. | Job Title: Bilingual Customer Service Healthcare Representative - Statewide in Texas Company Overview: ResultsCX is a leading customer experience management company dedicated to delivering exceptional service across various industries. With a strong presence in Texas, we pride ourselves on fostering a diverse and inclusive work environment where employees can thrive and grow their careers. Role Overview: As a Bilingual Customer Service Healthcare Representative, you will play a crucial role in assisting customers with their healthcare-related inquiries. Your ability to communicate effectively in both English and Spanish will help bridge language gaps and ensure our clients receive accurate and compassionate support. What You'll Do: - You will handle inbound calls related to healthcare insurance plans, providing detailed reviews and processing change requests. - You will assist members in understanding their insurance benefits and coverage options. - You will resolve customer issues with empathy and professionalism, ensuring a positive experience. - You will document all interactions accurately in the system to maintain up-to-date records. - You will collaborate with team members and healthcare providers to facilitate problem resolution. - You will stay informed about healthcare policies and updates to provide accurate information. - You will meet or exceed performance metrics related to quality, efficiency, and customer satisfaction. What You Bring: - You bring at least 2 years of customer service experience, preferably in healthcare or insurance. - You are fluent in both English and Spanish, with excellent verbal and written communication skills. - You have strong problem-solving abilities and can handle sensitive information with discretion. - You are proficient with computer systems and able to learn new software quickly. - You have the ability to work in a fast-paced environment while maintaining attention to detail. Bonus Points If You Have: - Experience working in a call center environment. - Knowledge of healthcare insurance terminology and processes. - Certification in customer service or healthcare-related fields. - Bilingual skills beyond English and Spanish. What We Offer: - We offer competitive pay and comprehensive benefits including health, dental, and vision insurance. - We offer flexible scheduling options to support work-life balance. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive workplace culture. - We offer employee wellness programs and recognition initiatives. Ready to Apply? To join our team as a Bilingual Customer Service Healthcare Representative, please submit your resume and cover letter through our online application portal at www.resultscx.com/careers. We look forward to hearing from you!

Bilingual English-Spanish
Customer Service
Healthcare Insurance Knowledge
Call Center Experience
Problem Solving
Communication Skills
Computer Proficiency
Posted 2 months ago
RE

Customer Service Healthcare Representative - Statewide in North Carolina

ResultsCXAnywhereFull-time
View Job
Compensation$35K-45K a year

Assist healthcare customers with insurance plan inquiries, appointment scheduling, and issue resolution through inbound calls. | 1-2 years of customer service experience, strong communication skills, proficiency with customer service software, and ability to handle sensitive information confidentially. | Job Title: Customer Service Healthcare Representative - Statewide in North Carolina Company Overview: ResultsCX is a leading customer experience management company dedicated to delivering exceptional service across various industries, including healthcare. With a strong commitment to innovation and employee growth, ResultsCX fosters a collaborative environment where team members can thrive and make a meaningful impact. Role Overview: As a Customer Service Healthcare Representative, you will be the frontline support for our healthcare customers in North Carolina. Your role is essential in assisting members with their insurance plans, healthcare screenings, and appointment scheduling, ensuring a smooth and positive experience. What You'll Do: - You will handle inbound calls related to healthcare inquiries and insurance plan details. - You will assist customers with reviewing and making changes to their member insurance plans. - You will schedule healthcare screenings and appointments efficiently. - You will provide accurate information and resolve customer concerns promptly. - You will document interactions and maintain detailed records of customer requests. - You will collaborate with internal teams to escalate and resolve complex issues. - You will stay updated on healthcare policies and insurance regulations. - You will contribute to a positive customer experience by demonstrating empathy and professionalism. What You Bring: - Minimum of 1-2 years of customer service experience, preferably in healthcare or insurance. - Strong communication skills, both verbal and written. - Ability to handle sensitive information with confidentiality. - Proficiency in using customer service software and Microsoft Office. - Problem-solving skills and the ability to work in a fast-paced environment. Bonus Points If You Have: - Experience with healthcare insurance plans and terminology. - Bilingual skills, especially in Spanish. - Previous experience in a call center environment. - Knowledge of North Carolina healthcare regulations. What We Offer: - We offer competitive pay and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for career advancement and professional development. - We offer a supportive and inclusive work culture. - We offer flexible scheduling options to support work-life balance. - We offer employee wellness programs and recognition initiatives. Ready to Apply? To join our team as a Customer Service Healthcare Representative, please submit your resume and cover letter through our online application portal at www.resultscx.com/careers. We look forward to hearing from you!

Customer Service
Healthcare Insurance
Appointment Scheduling
Communication Skills
Problem Solving
Microsoft Office
Confidentiality
Call Center Experience
Posted 2 months ago
RE

Bilingual Customer Service Healthcare Representative - Statewide in Texas

ResultsCXAnywhereFull-time
View Job
Compensation$35K-45K a year

Assist customers with healthcare insurance inquiries, process plan changes, and provide accurate information in both English and Spanish. | Minimum 2 years customer service experience, bilingual in English and Spanish, strong communication and problem-solving skills, proficiency with computer systems. | Job Title: Bilingual Customer Service Healthcare Representative - Statewide in Texas Company Overview: ResultsCX is a leading customer experience management company dedicated to delivering exceptional service across various industries. With a strong presence in Texas, we pride ourselves on fostering a diverse and inclusive work environment where employees can thrive and grow their careers. Role Overview: As a Bilingual Customer Service Healthcare Representative, you will play a crucial role in assisting customers with their healthcare-related inquiries. Your ability to communicate effectively in both English and Spanish will help bridge language gaps and ensure our clients receive accurate and compassionate support. What You'll Do: - You will handle inbound calls related to healthcare insurance plans, providing detailed reviews and processing change requests. - You will assist members in understanding their insurance benefits and coverage options. - You will resolve customer issues with empathy and professionalism, ensuring a positive experience. - You will document all interactions accurately in the system to maintain up-to-date records. - You will collaborate with team members and healthcare providers to facilitate problem resolution. - You will stay informed about healthcare policies and updates to provide accurate information. - You will meet or exceed performance metrics related to quality, efficiency, and customer satisfaction. What You Bring: - You bring at least 2 years of customer service experience, preferably in healthcare or insurance. - You are fluent in both English and Spanish, with excellent verbal and written communication skills. - You have strong problem-solving abilities and can handle sensitive information with discretion. - You are proficient with computer systems and able to learn new software quickly. - You have the ability to work in a fast-paced environment while maintaining attention to detail. Bonus Points If You Have: - Experience working in a call center environment. - Knowledge of healthcare insurance terminology and processes. - Certification in customer service or healthcare-related fields. - Bilingual skills beyond English and Spanish. What We Offer: - We offer competitive pay and comprehensive benefits including health, dental, and vision insurance. - We offer flexible scheduling options to support work-life balance. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive workplace culture. - We offer employee wellness programs and recognition initiatives. Ready to Apply? To join our team as a Bilingual Customer Service Healthcare Representative, please submit your resume and cover letter through our online application portal at www.resultscx.com/careers. We look forward to hearing from you!

Bilingual English-Spanish
Customer Service
Healthcare Insurance Knowledge
Call Center Experience
Problem Solving
Communication Skills
Computer Proficiency
Posted 2 months ago
RE

Remote Sales Representative in UK - Bilingual German

ResultsCXAnywhereFull-time
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Compensation$30K-45K a year

Drive outbound sales efforts in the UK and German-speaking markets by building client relationships and exceeding sales targets. | Minimum 2 years outbound sales experience, bilingual German and English proficiency, strong negotiation and communication skills, and ability to work remotely. | Job Title: Remote Sales Representative in UK - Bilingual German Company Overview: ResultsCX is a global leader in customer experience solutions, dedicated to helping businesses enhance their customer interactions through innovative technology and expert service. With a strong presence across multiple countries, we pride ourselves on fostering a collaborative and inclusive work environment that empowers employees to grow and succeed. Role Overview: As a Remote Sales Representative, you will play a crucial role in driving our sales efforts within the UK market by leveraging your bilingual German skills. Your primary focus will be to engage potential clients through outbound calls, build strong relationships, and consistently exceed sales targets to contribute to the company’s growth. What You'll Do: - You will proactively reach out to prospective clients in the UK and German-speaking markets to generate new business opportunities. - You will build and maintain strong relationships with clients by understanding their needs and offering tailored solutions. - You will consistently meet and exceed quarterly sales targets through effective communication and negotiation. - You will collaborate with internal teams to ensure seamless onboarding and customer satisfaction. - You will maintain accurate records of sales activities and client interactions using CRM tools. - You will stay informed about industry trends and competitor activities to identify new sales opportunities. - You will participate in regular training sessions to enhance your sales skills and product knowledge. What You Bring: - You have at least 2 years of experience in outbound sales, preferably in a B2B environment. - You are fluent in both German and English, with excellent verbal and written communication skills. - You possess strong negotiation and interpersonal skills to build rapport with diverse clients. - You are self-motivated, goal-oriented, and able to work independently in a remote setting. - You have proficiency in using CRM software and Microsoft Office applications. Bonus Points If You Have: - Experience in the customer experience or technology sectors. - Previous remote work experience with a proven track record of meeting sales targets. - Additional language skills beyond German and English. - Familiarity with sales automation tools and digital marketing concepts. What We Offer: - We offer a competitive salary with performance-based bonuses. - We offer flexible remote working arrangements to support work-life balance. - We offer comprehensive health and wellness benefits. - We offer ongoing professional development and training opportunities. - We offer a supportive and inclusive company culture that values diversity. Ready to Apply? To join our team as a Remote Sales Representative, please submit your resume and a cover letter highlighting your relevant experience and language skills through our careers page at www.resultscx.com/careers.

Bilingual German and English
Outbound Sales
CRM Software
Negotiation
Remote Work
Customer Relationship Management
Microsoft Office
Posted 2 months ago
RE

Customer Service Healthcare Representative - Statewide in North Carolina

ResultsCXAnywhereFull-time
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Compensation$35K-45K a year

Assist healthcare customers with insurance inquiries, appointment scheduling, and plan changes while ensuring compliance and customer satisfaction. | 1-2 years customer service experience, strong communication skills, proficiency with computer systems, and ability to handle sensitive information confidentially. | Job Title: Customer Service Healthcare Representative - Statewide in North Carolina Company Overview: ResultsCX is a leading customer experience management company dedicated to delivering exceptional service across various industries, including healthcare. With a strong commitment to innovation and employee growth, ResultsCX fosters a collaborative environment where team members can thrive and make a meaningful impact. Role Overview: As a Customer Service Healthcare Representative, you will be the frontline support for our healthcare customers in North Carolina. Your role is essential in assisting members with their insurance plans, healthcare screenings, and appointment scheduling, ensuring a smooth and positive experience. What You'll Do: - You will handle inbound calls related to healthcare inquiries and insurance plan details. - You will assist customers with reviewing and making changes to their member insurance plans. - You will schedule healthcare screenings and appointments efficiently. - You will provide accurate information and resolve customer concerns promptly. - You will document customer interactions and update records as needed. - You will collaborate with team members and healthcare providers to ensure customer satisfaction. - You will maintain compliance with healthcare regulations and company policies. - You will participate in ongoing training to stay current with healthcare products and services. What You Bring: - Minimum of 1-2 years of customer service experience, preferably in healthcare or insurance. - Strong communication and interpersonal skills. - Ability to handle sensitive information with confidentiality. - Proficiency with computer systems and data entry. - Problem-solving skills and attention to detail. - Flexibility to work various shifts as needed. Bonus Points If You Have: - Experience with healthcare insurance plans and terminology. - Bilingual abilities, especially in Spanish. - Previous experience in a call center environment. - Knowledge of HIPAA regulations. What We Offer: - We offer competitive pay and performance-based incentives. - We offer comprehensive health, dental, and vision insurance. - We offer paid time off and holiday pay. - We offer opportunities for career advancement and professional development. - We offer a supportive and inclusive work culture. Ready to Apply? To join our team as a Customer Service Healthcare Representative, please submit your resume and cover letter through our online application portal at www.resultscx.com/careers. We look forward to hearing from you!

Customer Service
Healthcare Insurance
Appointment Scheduling
Data Entry
Communication Skills
Problem Solving
HIPAA Compliance
Bilingual
Posted 2 months ago
RE

Bilingual Customer Service Healthcare Representative - Statewide in Texas

ResultsCXAnywhereFull-time
View Job
Compensation$35K-45K a year

Assist customers with healthcare insurance inquiries, process plan changes, and provide accurate information in both English and Spanish. | Minimum 2 years customer service experience, bilingual in English and Spanish, strong communication and problem-solving skills, proficiency with computer systems. | Job Title: Bilingual Customer Service Healthcare Representative - Statewide in Texas Company Overview: ResultsCX is a leading customer experience management company dedicated to delivering exceptional service across various industries. With a strong presence in Texas, we pride ourselves on fostering a diverse and inclusive work environment where employees can thrive and grow their careers. Role Overview: As a Bilingual Customer Service Healthcare Representative, you will play a crucial role in assisting customers with their healthcare-related inquiries. Your ability to communicate effectively in both English and Spanish will help bridge language gaps and ensure our clients receive accurate and compassionate support. What You'll Do: - You will handle inbound calls related to healthcare insurance plans, providing detailed reviews and processing change requests. - You will assist members in understanding their insurance benefits and coverage options. - You will resolve customer issues with empathy and professionalism, ensuring a positive experience. - You will document all interactions accurately in the system to maintain up-to-date records. - You will collaborate with team members and healthcare providers to facilitate problem resolution. - You will stay informed about healthcare policies and updates to provide accurate information. - You will meet or exceed performance metrics related to quality, efficiency, and customer satisfaction. What You Bring: - You bring at least 2 years of customer service experience, preferably in healthcare or insurance. - You are fluent in both English and Spanish, with excellent verbal and written communication skills. - You have strong problem-solving abilities and can handle sensitive information with discretion. - You are proficient with computer systems and able to learn new software quickly. - You have the ability to work in a fast-paced environment while maintaining attention to detail. Bonus Points If You Have: - Experience working in a call center environment. - Knowledge of healthcare insurance terminology and processes. - Certification in customer service or healthcare-related fields. - Bilingual skills beyond English and Spanish. What We Offer: - We offer competitive pay and comprehensive benefits including health, dental, and vision insurance. - We offer flexible scheduling options to support work-life balance. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive workplace culture. - We offer employee wellness programs and recognition initiatives. Ready to Apply? To join our team as a Bilingual Customer Service Healthcare Representative, please submit your resume and cover letter through our online application portal at www.resultscx.com/careers. We look forward to hearing from you!

Bilingual English-Spanish
Customer Service
Healthcare Insurance Knowledge
Call Center Experience
Problem Solving
Communication Skills
Computer Proficiency
Posted 2 months ago
RE

Customer Service Healthcare Representative - Statewide in Idaho

ResultsCXAnywhereFull-time
View Job
Compensation$35K-45K a year

Handle inbound healthcare-related calls, process insurance plan changes, provide benefit explanations, resolve member concerns, document interactions, collaborate on issue resolution, stay updated on policies, and contribute to service improvements. | At least 2 years of customer service experience in healthcare or insurance, strong communication skills, CRM proficiency, confidentiality, and problem-solving abilities. | Job Title: Customer Service Healthcare Representative - Statewide in Idaho Company Overview: ResultsCX is a leading customer experience management company dedicated to delivering exceptional service across various industries. With a strong focus on healthcare, we pride ourselves on combining industry expertise with heartfelt service to support our clients and their members effectively. Role Overview: As a Customer Service Healthcare Representative, you will be the frontline support for healthcare-related inquiries, assisting members with insurance plan reviews, changes, and other healthcare service needs. Your role is vital in ensuring a positive experience for our customers by providing accurate information and empathetic support. What You'll Do: - You will handle inbound calls from members regarding their healthcare insurance plans and related inquiries. - You will review and process change requests on member insurance plans accurately and efficiently. - You will provide detailed explanations of healthcare benefits and coverage options. - You will resolve member concerns with empathy and professionalism. - You will document all interactions thoroughly in the customer management system. - You will collaborate with internal teams to escalate and resolve complex issues. - You will stay updated on healthcare policies and insurance regulations to provide accurate information. - You will contribute to continuous improvement initiatives to enhance customer service quality. What You Bring: - Minimum of 2 years of experience in customer service, preferably in healthcare or insurance. - Strong knowledge of healthcare insurance plans and terminology. - Excellent communication and interpersonal skills. - Ability to handle sensitive information with confidentiality and professionalism. - Proficiency in using customer relationship management (CRM) software. - Strong problem-solving skills and attention to detail. Bonus Points If You Have: - Experience working in a call center environment. - Familiarity with Idaho state healthcare regulations. - Bilingual skills, especially in Spanish. - Certification in healthcare customer service or related fields. What We Offer: - We offer comprehensive training to ensure your success in the role. - We offer competitive salary and performance-based incentives. - We offer flexible scheduling options to support work-life balance. - We offer a supportive and inclusive work environment. - We offer opportunities for career growth and development. Ready to Apply? To join our team at ResultsCX and make a difference in healthcare customer service, please submit your application through our careers page or send your resume and cover letter to the provided contact email. We look forward to hearing from you!

Healthcare Customer Service
Insurance Plan Knowledge
Communication Skills
CRM Software Proficiency
Problem-Solving
Confidentiality
Call Center Experience
Bilingual Spanish
Posted 2 months ago
RE

Bilingual Customer Service Healthcare Representative - Statewide in Texas

ResultsCXAnywhereFull-time
View Job
Compensation$35K-45K a year

Assist customers with healthcare insurance inquiries, process plan changes, and provide accurate information in both English and Spanish. | Minimum 2 years customer service experience, bilingual in English and Spanish, strong communication and problem-solving skills, proficiency with computer systems. | Job Title: Bilingual Customer Service Healthcare Representative - Statewide in Texas Company Overview: ResultsCX is a leading customer experience management company dedicated to delivering exceptional service across various industries. With a strong presence in Texas, we pride ourselves on fostering a diverse and inclusive work environment where employees can thrive and grow their careers. Role Overview: As a Bilingual Customer Service Healthcare Representative, you will play a crucial role in assisting customers with their healthcare-related inquiries. Your ability to communicate effectively in both English and Spanish will help bridge language gaps and ensure our clients receive accurate and compassionate support. What You'll Do: - You will handle inbound calls related to healthcare insurance plans, providing detailed reviews and processing change requests. - You will assist members in understanding their insurance benefits and coverage options. - You will resolve customer issues with empathy and professionalism, ensuring a positive experience. - You will document all interactions accurately in the system to maintain up-to-date records. - You will collaborate with team members and healthcare providers to facilitate problem resolution. - You will stay informed about healthcare policies and updates to provide accurate information. - You will meet or exceed performance metrics related to quality, efficiency, and customer satisfaction. What You Bring: - You bring at least 2 years of customer service experience, preferably in healthcare or insurance. - You are fluent in both English and Spanish, with excellent verbal and written communication skills. - You have strong problem-solving abilities and can handle sensitive information with discretion. - You are proficient with computer systems and able to learn new software quickly. - You have the ability to work in a fast-paced environment while maintaining attention to detail. Bonus Points If You Have: - Experience working in a call center environment. - Knowledge of healthcare insurance terminology and processes. - Certification in customer service or healthcare-related fields. - Bilingual skills beyond English and Spanish. What We Offer: - We offer competitive pay and comprehensive benefits including health, dental, and vision insurance. - We offer flexible scheduling options to support work-life balance. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive workplace culture. - We offer employee wellness programs and recognition initiatives. Ready to Apply? To join our team as a Bilingual Customer Service Healthcare Representative, please submit your resume and cover letter through our online application portal at www.resultscx.com/careers. We look forward to hearing from you!

Bilingual English-Spanish
Customer Service
Healthcare Insurance Knowledge
Call Center Experience
Problem Solving
Communication Skills
Computer Proficiency
Posted 2 months ago
RE

Customer Service Healthcare Representative - Statewide in Idaho

ResultsCXAnywhereFull-time
View Job
Compensation$35K-45K a year

Provide empathetic and accurate customer service for healthcare insurance inquiries, including plan reviews and change requests. | 1-2 years of customer service experience, preferably in healthcare or insurance, with strong communication and problem-solving skills. | Job Title: Customer Service Healthcare Representative - Statewide in Idaho Company Overview: ResultsCX is a leading customer experience company dedicated to delivering exceptional service across various industries, including healthcare. With a strong commitment to compassionate and effective communication, ResultsCX empowers its employees to make a meaningful impact on customers' lives every day. Role Overview: As a Customer Service Healthcare Representative, you will be the frontline support for healthcare-related inquiries, assisting customers with insurance plan reviews, changes, and other healthcare service needs. Your role is vital in ensuring customers receive accurate information and empathetic service. What You'll Do: - You will handle inbound calls from customers regarding their healthcare insurance plans and related inquiries. - You will review and process change requests on member insurance plans accurately and efficiently. - You will provide detailed explanations of healthcare benefits and coverage options. - You will resolve customer issues with empathy and professionalism, ensuring a positive experience. - You will document customer interactions and maintain accurate records in the system. - You will collaborate with team members and healthcare providers to resolve complex issues. - You will stay updated on healthcare policies and insurance regulations to provide accurate information. - You will contribute to continuous improvement initiatives to enhance customer service quality. What You Bring: - Minimum of 1-2 years of customer service experience, preferably in healthcare or insurance. - Strong communication skills with the ability to explain complex information clearly. - Proficiency in using customer service software and CRM systems. - Ability to handle sensitive information with confidentiality and professionalism. - Problem-solving skills and the ability to work effectively in a fast-paced environment. Bonus Points If You Have: - Experience working in a healthcare call center or insurance company. - Knowledge of healthcare insurance plans and terminology. - Bilingual skills, especially in Spanish. - Certification in customer service or healthcare-related fields. What We Offer: - We offer comprehensive training and ongoing professional development. - We offer competitive pay and performance-based incentives. - We offer a supportive and inclusive work environment. - We offer flexible scheduling options to promote work-life balance. - We offer employee wellness programs and benefits. Ready to Apply? To join our team as a Customer Service Healthcare Representative, please submit your resume and cover letter through our online application portal at www.resultscx.com/careers. We look forward to hearing from you!

Customer Service
Healthcare Insurance
Communication Skills
CRM Software
Problem Solving
Confidentiality
Posted 2 months ago

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