MAXIMUS

Gathering and interpreting business requirements, analyzing data, and supporting operational improvements. | Bachelor's degree, 3-5 years of experience in business analysis or operations support, proficiency with MS Office, and strong analytical skills. | Description & Requirements We are seeking a Business Analyst, Operations & Process Improvement to support program activities by gathering and interpreting business requirements, optimizing operational processes, and delivering actionable insights to guide management decisions. The ideal candidate demonstrates strong analytical reasoning, works collaboratively with business owners and operational teams, and develops innovative solutions to improve system performance and efficiency. Why Maximus? - Work/Life Balance Support - Flexibility tailored to your needs! - Competitive Compensation - Bonuses based on performance included! - Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage. - Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - Tuition Reimbursement - Invest in your ongoing education and development. - Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - Professional Development Opportunities-Participate in training programs, workshops, and conferences. - Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees. Essential Duties and Responsibilities: - Apply strong analytical reasoning to understand end user's requirements and transform them into operational applications. - Acquire deep knowledge of working systems and bring efficient and effective changes for better performance across programs. - Extract, analyze, and report data to support program activity and assist in management decision making. - Audit, evaluate, track, and report performance activity for Performance Management and contract compliance purposes (e.g., alignment with the program’s service-level agreements,) - Work closely with operations staff to define requirements, test criteria, and identify success factors. - Collect, review, and document business requirements, specifications, and recommendations related to new processes, functionality, and proposed solutions. - Extract, tabulate, and analyze data to support program activity and assist in management decision-making. - Work closely with business owners, operations, users, and systems staff to improve business efficiency and deliver effective solutions. - Collaborate effectively with internal and external business partners to ensure successful solution delivery. Minimum Requirements - Bachelor's degree in related field. - 3-5 years of relevant professional experience. - Bachelor’s degree in a related field, or an equivalent combination of education and experience. - 3 years of relevant professional experience - Experience documenting business requirements, processes, and recommendations. - Proficiency with Microsoft Excel, Word, PowerPoint, and other MS Office products. - Ability to collaborate effectively with internal and external stakeholders. - Strong presentation skills and ability to communicate findings to non-technical audiences. - Strong analytical and problem-solving skills. Preferred Requirements - 3 years of experience gathering and interpreting information to support process or operational improvements - 5 years of experience working with data to identify trends, support decision-making, or evaluate program performance - 3 years of experience in business analysis, operations support, or a related analytical role. - Advanced proficiency with Microsoft Excel, Word, PowerPoint, and other MS Office products. Home Office Requirements - Maximus provides company-issued computer equipment and cell phone - Reliable high-speed internet service • Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity • Minimum 5 Mpbs upload speeds - Private and secure workspace #HotJobs1209LI #HotJobs1209FB #HotJobs1209X #HotJobs1209TH #TrendingJobs #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com . Minimum Salary $68,000.00 Maximum Salary $75,000.00 Description & Requirements We are seeking a Business Analyst, Operations & Process Improvement to support program activities by gathering and interpreting business requirements, optimizing operational processes, and delivering actionable insights to guide management decisions. The ideal candidate demonstrates strong analytical reasoning, works collaboratively with business owners and operational teams, and develops innovative solutions to improve system performance and efficiency. Why Maximus? - Work/Life Balance Support - Flexibility tailored to your needs! - Competitive Compensation - Bonuses based on performance included! - Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage. - Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - Tuition Reimbursement - Invest in your ongoing education and development. - Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - Professional Development Opportunities-Participate in training programs, workshops, and conferences. - Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees. Essential Duties and Responsibilities: - Apply strong analytical reasoning to understand end user's requirements and transform them into operational applications. - Acquire deep knowledge of working systems and bring efficient and effective changes for better performance across programs. - Extract, analyze, and report data to support program activity and assist in management decision making. - Audit, evaluate, track, and report performance activity for Performance Management and contract compliance purposes (e.g., alignment with the program’s service-level agreements,) - Work closely with operations staff to define requirements, test criteria, and identify success factors. - Collect, review, and document business requirements, specifications, and recommendations related to new processes, functionality, and proposed solutions. - Extract, tabulate, and analyze data to support program activity and assist in management decision-making. - Work closely with business owners, operations, users, and systems staff to improve business efficiency and deliver effective solutions. - Collaborate effectively with internal and external business partners to ensure successful solution delivery. Minimum Requirements - Bachelor's degree in related field. - 3-5 years of relevant professional experience. - Bachelor’s degree in a related field, or an equivalent combination of education and experience. - 3 years of relevant professional experience - Experience documenting business requirements, processes, and recommendations. - Proficiency with Microsoft Excel, Word, PowerPoint, and other MS Office products. - Ability to collaborate effectively with internal and external stakeholders. - Strong presentation skills and ability to communicate findings to non-technical audiences. - Strong analytical and problem-solving skills. Preferred Requirements - 3 years of experience gathering and interpreting information to support process or operational improvements - 5 years of experience working with data to identify trends, support decision-making, or evaluate program performance - 3 years of experience in business analysis, operations support, or a related analytical role. - Advanced proficiency with Microsoft Excel, Word, PowerPoint, and other MS Office products. Home Office Requirements - Maximus provides company-issued computer equipment and cell phone - Reliable high-speed internet service • Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity • Minimum 5 Mpbs upload speeds - Private and secure workspace #HotJobs1209LI #HotJobs1209FB #HotJobs1209X #HotJobs1209TH #TrendingJobs #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com . Minimum Salary $68,000.00 Maximum Salary $75,000.00

Providing customer service for routine inquiries via multiple channels and supporting federal programs. | High school diploma or equivalent, 6 months customer service experience, and ability to obtain federal clearance. | Description & Requirements Maximus is looking for customer service representatives in and around the Pharr Texas/Brownsville TX areas. The role - provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). May support multiple Federal government agencies on critical programs Must reside within a 75 radius of the Brownsville or Pharr Texas area. This position is fully remote; however, you must be able to go onsite to the Maximus Pharr Texas location to pick up equipment. This position will require a favorable Federal suitability clearance post-hire as mandated by the client. • Position is contingent upon contract award* Essential Duties and Responsibilities: - Provides customer service for basic and routine inquiries and problems via multiple possible channels (i.e. telephone, emails, web chats, or written letters). - Calls are basic and routine. - Uses computerized system for tracking, information gathering, and/or troubleshooting. - Provides feedback when needed, provide input on call trends, processes, procedures, and training. - May respond to customer inquiries by referring them to published materials, secondary sources, or more senior staff. - Experience in a call center environment highly preferred - Must Be a US Citizen - This position requires all work to be performed within the Continental US. Must currently live in and have permanent residence within the Continental US. - Must be able to successfully obtain a favorable Federal suitability clearance post-hire as mandated by the client. - Must be able to pick up equipment at the Maximus Pharr, TX Location. Minimum Requirements - High School diploma or equivalent with 6 months of customer service experience. - Must be able to speak and read English clearly, professionally and fluently. #HotJobs1104LI #HotJobs1104FB #HotJobs1104X #HotJobs1104TH #TrendingJobs EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency For positions on this contract, Maximus will pay the prevailing wage rate for the location in which the employee is working, as determined by the Department of Labor. That wage rate will vary depending on locality. An applicant's salary history will not be used in determining compensation. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com. Minimum Salary $ 16.00 Maximum Salary $ 16.00

Lead the design, implementation, and continuous improvement of resource management processes and systems, supporting strategic workforce planning and analytics. | Minimum 5 years of relevant experience, proficiency with talent intelligence platforms like Eightfold, data visualization skills, and stakeholder management experience. | Description & Requirements The Project Manager-Strategic Workforce Analytics will lead the design, implementation, and continuous improvement of Resource Management (RM) processes and system, primarily leveraging Eightfold and integrated platforms with a goal of establishing Resource Management as a structured, enterprise-wide program. This role primarily supports Strategic Workforce Planning (SWP) but is matrixed to support Learning & Organizational Development (L&OD), HRIS, and Operations, driving a strategic, scalable approach to resource management and workforce analytics. The position combines program management expertise, technical systems fluency, and analytical capabilities to deliver accurate resource planning, actionable insights, and enable proactive workforce decisions such as redeployment, reskilling, and capacity forecasting. Essential Duties and Responsibilities: - Manage system administration and configuration for Eightfold Resource Management, ensuring accurate user access and timely release updates within established guidelines. - Coordinate integration activities across assigned platforms (e.g., Salesforce, Kantata, HRIS) in partnership with IT and vendors. - Maintain resource management workflows and monitor data quality, applying compliance standards and established processes. - Prepare and deliver workforce planning reports and dashboards to support decision-making for assigned business areas. - Conduct routine audits and maintain compliance dashboards ensuring adherence to organizational policies. - Onboard and provide guidance to Resource Managers and stakeholders on resource management processes and best practices. - Facilitate regular workforce planning meetings focused on capacity and resource allocation within assigned business areas. - Collaborate with Talent Acquisition, Learning & Development, Finance, and Operations teams to execute workforce planning activities aligned with business needs. - Identify opportunities for process improvement and implement automation solutions within the scope of resource management operations. - Support departmental initiatives that contribute to workforce planning objectives, ensuring alignment with organizational goals. -Deliver recurring workforce planning dashboards, forecasts, and skills intelligence - partner with stakeholders on future talent strategies based on data (build, bot, buy, borrow). -Partner closely with Solution Architects to get timely insights into future talent demands and capabilities. -Support enterprise initiatives such as reskilling programs, AI accelerator communities, and future workforce readiness. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. -Project Management or consulting experience. -Hands-on experience with Eightfold or other Talent Intelligence and/or Resource Management platform. -Proficiency in data visualization tools and advanced analytics platforms -Strong understanding of data workflows, integrations, and process automation -Excellent facilitation, communication, and stakeholder engagement skills -Data & Analytics experience (such as: SQL, Python, Power BI/Tableau, and forecasting models) -Stakeholder Management & Change Leadership -Proven ability to balance strategic thinking with operational execution. Preferred Experience: -Familiarity with data warehousing concepts and skills-based workforce planning, redeployment, and reskilling frameworks -Background with enterprise transformation projects -Workforce planning/resource management experience -HR Technology Fluency: RM platforms, HRIS, CRM systems -Experience with skills taxonomies and workforce analytics platforms (Eightfold, OneModel, SAP Analytics Cloud, Anaplan) -PMP certification, Agile/Scrum methodologies is a plus EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at . Minimum Salary $ 90,780.00 Maximum Salary $ 122,820.00

Coordinate and facilitate clinical assessments to ensure appropriate care and services for individuals, supporting compliance with regulations. | High school diploma, at least 2 years of clinical experience, RN or related licensure, knowledge of medical and behavioral health diagnoses. | Description & Requirements Maximus is seeking a Clinical Assessment Coordinator to support the Iowa PASRR program in a remote capacity. In this role, you will coordinate and facilitate clinical assessments to ensure individuals receive the appropriate level of care and services. The Clinical Assessment Coordinator serves as a key point of contact, supporting assessors, reviewing documentation, and ensuring compliance with state and federal requirements. This position requires strong organizational skills, attention to detail, and the ability to work independently while collaborating with a multidisciplinary team to promote accurate and timely assessments. About the program: The Iowa Preadmission Screening and Resident Review (IA PASRR) program is a federally mandated process that ensures individuals with mental illness, intellectual disabilities, or related conditions are appropriately placed in Medicaid-certified nursing facilities and connected to the right level of care. It involves a two-step process: a Level I screening to identify potential conditions and a Level II evaluation for those who require a more detailed clinical review. The goal of Iowa PASRR is to protect vulnerable populations by confirming nursing facility placement is appropriate, identifying specialized services, and promoting opportunities for individuals to live in the least restrictive and most supportive environment possible. Why Maximus? - Work/Life Balance Support - Flexibility tailored to your needs! - Competitive Compensation -Bonuses based on performance included! - Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage. - Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - Tuition Reimbursement - Invest in your ongoing education and development. - Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - Professional Development Opportunities-Participate in training programs, workshops, and conferences. - Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees. Essential Duties and Responsibilities: - Responsible for completing medical and/or behavioral health assessments within contract requirements - Conducts on-site, video call and/or telephonic assessments to determine an individual’s needs for services and supports, eligibility, level of care or related outcome - Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures. - Travel may be required based on program contract requirements - Performs other related duties as assigned. - Preferred knowledge may include community support programs, long-term care assessment and level of care in medical, behavioral health or related programs - Knowledge and understanding of medical and/or behavioral health diagnoses and prescribed medications - Ability to collect data, define problems, establish facts, and draw valid conclusions Minimum Requirements - Education and licensure requirements are based on program contract requirements and are outlined in job posting - High School Degree or equivalent required - Minimum 2 years of clinical experience required - LPN, RN, LCSW, or related licensure may be required based on contract requirements - Master’s degree in Health Science or related field - Minimum of two (2) years of direct care experience working with individuals with serious mental illness and/or intellectual and developmental disabilities (IDD). Preferred Requirements: - Previous experience of conducting PASRR Level I screenings and Level II evaluations - Previous long term care experience in a clinical setting - Minimum of two (2) years q uality assurance experience and knowledge of community support programs Home Office Requirements: - Maximus provides company-issued computer equipment - Reliable high-speed internet service - Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity - Minimum 5 Mpbs upload speeds - Private and secure workspace #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com . Minimum Salary $26.00 Maximum Salary $34.00 Description & Requirements Maximus is seeking a Clinical Assessment Coordinator to support the Iowa PASRR program in a remote capacity. In this role, you will coordinate and facilitate clinical assessments to ensure individuals receive the appropriate level of care and services. The Clinical Assessment Coordinator serves as a key point of contact, supporting assessors, reviewing documentation, and ensuring compliance with state and federal requirements. This position requires strong organizational skills, attention to detail, and the ability to work independently while collaborating with a multidisciplinary team to promote accurate and timely assessments. About the program: The Iowa Preadmission Screening and Resident Review (IA PASRR) program is a federally mandated process that ensures individuals with mental illness, intellectual disabilities, or related conditions are appropriately placed in Medicaid-certified nursing facilities and connected to the right level of care. It involves a two-step process: a Level I screening to identify potential conditions and a Level II evaluation for those who require a more detailed clinical review. The goal of Iowa PASRR is to protect vulnerable populations by confirming nursing facility placement is appropriate, identifying specialized services, and promoting opportunities for individuals to live in the least restrictive and most supportive environment possible. Why Maximus? - Work/Life Balance Support - Flexibility tailored to your needs! - Competitive Compensation -Bonuses based on performance included! - Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - Paid Time Off Package - Enjoy PTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage. - Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - Tuition Reimbursement - Invest in your ongoing education and development. - Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - Professional Development Opportunities-Participate in training programs, workshops, and conferences. - Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees. Essential Duties and Responsibilities: - Responsible for completing medical and/or behavioral health assessments within contract requirements - Conducts on-site, video call and/or telephonic assessments to determine an individual’s needs for services and supports, eligibility, level of care or related outcome - Perform all job duties in compliance with Person First standards, HIPAA guidelines, and company confidentiality policies and procedures. - Travel may be required based on program contract requirements - Performs other related duties as assigned. - Preferred knowledge may include community support programs, long-term care assessment and level of care in medical, behavioral health or related programs - Knowledge and understanding of medical and/or behavioral health diagnoses and prescribed medications - Ability to collect data, define problems, establish facts, and draw valid conclusions Minimum Requirements - Education and licensure requirements are based on program contract requirements and are outlined in job posting - High School Degree or equivalent required - Minimum 2 years of clinical experience required - LPN, RN, LCSW, or related licensure may be required based on contract requirements - Master’s degree in Health Science or related field - Minimum of two (2) years of direct care experience working with individuals with serious mental illness and/or intellectual and developmental disabilities (IDD). Preferred Requirements: - Previous experience of conducting PASRR Level I screenings and Level II evaluations - Previous long term care experience in a clinical setting - Minimum of two (2) years q uality assurance experience and knowledge of community support programs Home Office Requirements: - Maximus provides company-issued computer equipment - Reliable high-speed internet service - Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity - Minimum 5 Mpbs upload speeds - Private and secure workspace #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com . Minimum Salary $26.00 Maximum Salary $34.00

Translate business requirements into system specifications, analyze data and processes, and collaborate with technical teams. | Requires 5+ years of experience, proficiency in SQL, data modeling, Agile, API, and familiarity with Medicaid/CHIP systems. | Description & Requirements Maximus is looking for a Senior Analyst, System Analysis. This is a remote position. Essential Duties and Responsibilities: - Responsible for gaining a detailed understanding of components of the business and translating that knowledge into the requirements for systems or processes. - Act as primary liaison between project business staff and technical staff. - May lead area of requirements development including; work plan development, timeline, and resource management. - Evaluate and recommend enhancements to application efficiency and reliability. - May provide guidance, coaching, and training to other employees within job area. Job-Specific Essential Duties and Responsibilities: - Translates business requirements & objectives into system level requirements for use by development & testing teams. - Performs data analysis & documentation of system processes, and work/data flows. - Communicates with stakeholders, clients, external vendors & software development team members to build dynamic solutions that meet the business needs of our various clients. - Facilitates & leads collaborative meetings as needed for successful implementation of project goals. - Performs trouble shooting on production issues, infrastructure configurations and user related defects, that arise on a day-to-day basis to support the business. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. Job-Specific Minimum Requirements: - Strong analytical skills, proficient in SQL for data analysis, practical experience with relational databases and data modelling concepts. - Proficient use of Agile processes to decompose epics, features, user stories and acceptance criteria. - Experience with data analysis tools such as Oracle SQL Developer, PL/SQL Developer. - Experience with process modeling tools, MS Visio or equivalent. - Experience with the technical aspects of API using PostMan/similar. - Familiarity with file transfer tools such as Axway. - Experience with Enrollment Broker and CRM systems. - Experience with Medicaid and CHIP programs. #techjobs #VeteransPage EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com. Minimum Salary $ 85,440.00 Maximum Salary $ 128,160.00

Support program activities by analyzing business requirements, optimizing processes, and delivering insights for management decisions. | Bachelor's degree, 3-5 years of experience in business analysis or operations support, proficiency in MS Office, and strong analytical skills. | Description & Requirements We are seeking a Business Analyst, Operations & Process Improvement to support program activities by gathering and interpreting business requirements, optimizing operational processes, and delivering actionable insights to guide management decisions. The ideal candidate demonstrates strong analytical reasoning, works collaboratively with business owners and operational teams, and develops innovative solutions to improve system performance and efficiency. Why Maximus? - Work/Life Balance Support - Flexibility tailored to your needs! - Competitive Compensation - Bonuses based on performance included! - ️ Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - ️Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage. - Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - Tuition Reimbursement - Invest in your ongoing education and development. - Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. • Professional Development Opportunities-Participate in training programs, workshops, and conferences. • Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees. Essential Duties and Responsibilities: • Apply strong analytical reasoning to understand end user's requirements and transform them into operational applications. • Acquire deep knowledge of working systems and bring efficient and effective changes for better performance across programs. • Extract, analyze, and report data to support program activity and assist in management decision making. • Audit, evaluate, track, and report performance activity for Performance Management and contract compliance purposes (e.g., alignment with the program's service-level agreements,) • Work closely with operations staff to define requirements, test criteria, and identify success factors. • Collect, review, and document business requirements, specifications, and recommendations related to new processes, functionality, and proposed solutions. • Extract, tabulate, and analyze data to support program activity and assist in management decision-making. • Work closely with business owners, operations, users, and systems staff to improve business efficiency and deliver effective solutions. • Collaborate effectively with internal and external business partners to ensure successful solution delivery. Minimum Requirements • Bachelor's degree in related field. • 3-5 years of relevant professional experience. • Bachelor's degree in a related field, or an equivalent combination of education and experience. • 3 years of relevant professional experience • Experience documenting business requirements, processes, and recommendations. • Proficiency with Microsoft Excel, Word, PowerPoint, and other MS Office products. • Ability to collaborate effectively with internal and external stakeholders. • Strong presentation skills and ability to communicate findings to non-technical audiences. • Strong analytical and problem-solving skills. Preferred Requirements • 3 years of experience gathering and interpreting information to support process or operational improvements • 5 years of experience working with data to identify trends, support decision-making, or evaluate program performance • 3 years of experience in business analysis, operations support, or a related analytical role. • Advanced proficiency with Microsoft Excel, Word, PowerPoint, and other MS Office products. Home Office Requirements • Maximus provides company-issued computer equipment and cell phone • Reliable high-speed internet service • Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity • Minimum 5 Mpbs upload speeds • Private and secure workspace #ClinicalServices #HotJobs1209LI #HotJobs1209FB #HotJobs1209X #HotJobs1209TH #TrendingJobs #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com .

Oversee end-to-end subcontract project implementation, develop and improve processes, ensure compliance, and manage data strategies within a federal contracting environment. | 7+ years of experience in procurement/subcontracting, federal regulation knowledge, project management skills, and experience with ERP systems and data analytics. | Description & Requirements The Subcontracts Senior Project Manager - Federal leads process implementation, change management, continuous improvement and data strategies in the Subcontract Management organization. The role serves as a project manager to oversee end-to-end project implementation; and this role serves as a business advisor and accountable individual contributor working independently in accordance with leadership priorities to drive improvement projects from analysis to implementation. The candidate will share responsibility for change management within the Subcontracts Management organization and to facilitate changes with internal stakeholders Position requires working in a matrixed business environment with stakeholders in the following groups: Operations & Compliance: • Lead the transition and implementation of subcontract project activities for new business wins, ensuring alignment with project timelines and objectives. • Oversee program documentation, compliance reporting, and data accuracy in line with federal regulations and company policies. • Perform project management reviews and evaluations of RFP/RFQs, source selections, pricing analyses, and terms and conditions. Business Development Support: • Build repeatable processes to facilitate effective teaming and non-disclosure agreement management across the subcontracting organization. • Develop strategy to capture teaming commitments across the enterprise for operational planning with support from leadership. • Develop and influence team members' transition management approaches to mitigate risk, workforce plan, and ensure proposal commitments are implemented in the subcontracting process. Systems & Tools: • Lead the use of iCertis for contract lifecycle management and Coupa for procurement activities. Essential Duties and Responsibilities: - Lead cross functional teams to drive continuous improvement and best practices in the subcontracts department and subcontracting process. - Oversee end-to-end project implementation. - Develop repeatable processes within the subcontract organization in coordination with leadership. - Develop, track and report key subcontract functional metrics to improve effectiveness. - Develop and implement technology-driven solutions to enhance procurement efficiency. - Direct and monitor the use of available systems to develop and manage a data strategy to drive visibility, mitigate compliance risk, and drive efficiency and best practices in using systems. - Act as an advisor to project teams, ensuring compliance with federal regulations and commercial contracting principles while optimizing subcontract activities to support project goals. - Support subcontract negotiation strategies with data and analysis as required. - Ensure accurate data entry, reporting, and maintenance of subcontract documentation per FAR/DFARS and company policies. - Conduct pre-award compliance reviews and support Contractor Purchasing System Review (CPSR) audits. - Build and maintain strong relationships with strategic subcontractors, suppliers, and internal project stakeholders to support long-term project success. Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. • Experience with coaching, influencing, facilitation, negotiations, presentation, communication, process development, analysis, and problem solving. • Experience with CPSR Federal auditing processes and procedures. • Excellent leadership, collaboration, and analytical skills • Learning agility and program management skills are critical for success in this role, as the successful candidate will be expected to manage moderate to complex subcontract optimization projects that may involve collaboration with project management, finance, accounting, legal, compliance, technical, and subcontract team members • Strong experience in procurement or subcontracting within a Contractor Purchasing System Review (CPSR) compliant environment. • Experience with Federal Acquisition Regulation (FAR) and Defense Federal Acquisition Regulation Supplement (DFARS) • Subcontracts specialist or subcontracts manager experience preferred • Experience with ERP systems and performing data analytics, reporting, or tool development strongly preferred • Experience in change management to collaborate, communicate, and implement process improvements • PMP Certification Preferred • Six Sigma Certification Preferred #maxcorp #LI-LT2 EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at . Minimum Salary $ 111,605.00 Maximum Salary $ 151,000.00

Lead and support AI and technical upskilling initiatives through program management, instructional design, and stakeholder collaboration. | Bachelor's degree and 5+ years in managing large-scale technical training programs, with expertise in AI tools, data analytics, and digital learning platforms. | Description & Requirements We are seeking a strategic and hands-on Program Manager to lead AI and technical upskilling initiatives that shape the future of our workforce. This role blends working collaboratively with the AI Accelerator Team strategy and thought leadership with hands-on program management, ensuring our learning strategy not only meets current needs but anticipates future demands. Essential Duties and Responsibilities: Program Support & Strategy Execution - Collaborate with department leads and HR to support the execution of AI and technical skills development initiatives. - Contribute to the implementation of the organization’s AI/technical learning strategy in alignment with business goals. - Stay informed on industry trends and emerging technologies to support program planning and continuous improvement. Instructional Design & Gap Analysis - Assist in conducting skills gap analyses and needs assessments to inform learning priorities. - Support the design and development of engaging, scalable learning experiences using modern instructional design principles. - Contribute to the creation of curricula spanning AI literacy to intermediate technical skills, utilizing blended learning formats. Program Coordination & Delivery - Coordinate components of the program lifecycle including planning, vendor engagement, content development, and delivery logistics. - Collaborate with internal SMEs, external providers, and cross-functional teams to ensure program quality and relevance. - Support the implementation of interactive learning formats such as labs, simulations, and workshops. - Ensure training content aligns with organizational goals and technology enablement efforts. Measurement & Continuous Improvement - Track key performance indicators (KPIs) and assist in evaluating program effectiveness and learner outcomes. - Gather and analyze learner feedback to support content and delivery enhancements. - Prepare summary reports and insights for internal stakeholders to inform future program improvements. Stakeholder Engagement - Partner with internal teams to identify training needs and coordinate learning solutions. - Liaise with facilitators, trainers, and SMEs to ensure delivery of high-quality learning experiences. - Support the development of a community of practice among AI and technical learning advocates. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. -Proven experience in managing large-scale training or workforce development programs in AI, data science, or technical domains. -Strong instructional design skills with a track record of creating impactful learning experiences. -Expertise in conducting skills gap analyses and translating findings into actionable programs. -Exceptional communication and stakeholder engagement skills, with the ability to influence at all levels. -Familiarity with AI tools, data analytics platforms, and emerging tech trends. -Experience with Learning Management Systems (LMS) and digital learning platforms. -Background in Experience with organizational development and change management. Core Competencies -Strategic vision with operational excellence. -Analytical mindset with a passion for measurable impact. -Ability to inspire and mobilize diverse stakeholders. -Adaptability in a rapidly evolving technology landscape. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com . Minimum Salary $90,780.00 Maximum Salary $122,820.00 Description & Requirements We are seeking a strategic and hands-on Program Manager to lead AI and technical upskilling initiatives that shape the future of our workforce. This role blends working collaboratively with the AI Accelerator Team strategy and thought leadership with hands-on program management, ensuring our learning strategy not only meets current needs but anticipates future demands. Essential Duties and Responsibilities: Program Support & Strategy Execution - Collaborate with department leads and HR to support the execution of AI and technical skills development initiatives. - Contribute to the implementation of the organization’s AI/technical learning strategy in alignment with business goals. - Stay informed on industry trends and emerging technologies to support program planning and continuous improvement. Instructional Design & Gap Analysis - Assist in conducting skills gap analyses and needs assessments to inform learning priorities. - Support the design and development of engaging, scalable learning experiences using modern instructional design principles. - Contribute to the creation of curricula spanning AI literacy to intermediate technical skills, utilizing blended learning formats. Program Coordination & Delivery - Coordinate components of the program lifecycle including planning, vendor engagement, content development, and delivery logistics. - Collaborate with internal SMEs, external providers, and cross-functional teams to ensure program quality and relevance. - Support the implementation of interactive learning formats such as labs, simulations, and workshops. - Ensure training content aligns with organizational goals and technology enablement efforts. Measurement & Continuous Improvement - Track key performance indicators (KPIs) and assist in evaluating program effectiveness and learner outcomes. - Gather and analyze learner feedback to support content and delivery enhancements. - Prepare summary reports and insights for internal stakeholders to inform future program improvements. Stakeholder Engagement - Partner with internal teams to identify training needs and coordinate learning solutions. - Liaise with facilitators, trainers, and SMEs to ensure delivery of high-quality learning experiences. - Support the development of a community of practice among AI and technical learning advocates. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. -Proven experience in managing large-scale training or workforce development programs in AI, data science, or technical domains. -Strong instructional design skills with a track record of creating impactful learning experiences. -Expertise in conducting skills gap analyses and translating findings into actionable programs. -Exceptional communication and stakeholder engagement skills, with the ability to influence at all levels. -Familiarity with AI tools, data analytics platforms, and emerging tech trends. -Experience with Learning Management Systems (LMS) and digital learning platforms. -Background in Experience with organizational development and change management. Core Competencies -Strategic vision with operational excellence. -Analytical mindset with a passion for measurable impact. -Ability to inspire and mobilize diverse stakeholders. -Adaptability in a rapidly evolving technology landscape. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com . Minimum Salary $90,780.00 Maximum Salary $122,820.00

Lead and support AI and technical upskilling programs, conduct needs assessments, design scalable learning experiences, coordinate program lifecycle, and evaluate program effectiveness. | Minimum 5+ years of experience in managing large-scale training programs, strong instructional design skills, expertise in skills gap analysis, familiarity with AI tools and data platforms, and experience with LMS and digital learning platforms. | Description & Requirements We are seeking a strategic and hands-on Program Manager to lead AI and technical upskilling initiatives that shape the future of our workforce. This role blends working collaboratively with the AI Accelerator Team strategy and thought leadership with hands-on program management, ensuring our learning strategy not only meets current needs but anticipates future demands. Essential Duties and Responsibilities: Program Support & Strategy Execution - Collaborate with department leads and HR to support the execution of AI and technical skills development initiatives. - Contribute to the implementation of the organization’s AI/technical learning strategy in alignment with business goals. - Stay informed on industry trends and emerging technologies to support program planning and continuous improvement. Instructional Design & Gap Analysis - Assist in conducting skills gap analyses and needs assessments to inform learning priorities. - Support the design and development of engaging, scalable learning experiences using modern instructional design principles. - Contribute to the creation of curricula spanning AI literacy to intermediate technical skills, utilizing blended learning formats. Program Coordination & Delivery - Coordinate components of the program lifecycle including planning, vendor engagement, content development, and delivery logistics. - Collaborate with internal SMEs, external providers, and cross-functional teams to ensure program quality and relevance. - Support the implementation of interactive learning formats such as labs, simulations, and workshops. - Ensure training content aligns with organizational goals and technology enablement efforts. Measurement & Continuous Improvement - Track key performance indicators (KPIs) and assist in evaluating program effectiveness and learner outcomes. - Gather and analyze learner feedback to support content and delivery enhancements. - Prepare summary reports and insights for internal stakeholders to inform future program improvements. Stakeholder Engagement - Partner with internal teams to identify training needs and coordinate learning solutions. - Liaise with facilitators, trainers, and SMEs to ensure delivery of high-quality learning experiences. - Support the development of a community of practice among AI and technical learning advocates. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. -Proven experience in managing large-scale training or workforce development programs in AI, data science, or technical domains. -Strong instructional design skills with a track record of creating impactful learning experiences. -Expertise in conducting skills gap analyses and translating findings into actionable programs. -Exceptional communication and stakeholder engagement skills, with the ability to influence at all levels. -Familiarity with AI tools, data analytics platforms, and emerging tech trends. -Experience with Learning Management Systems (LMS) and digital learning platforms. -Background in Experience with organizational development and change management. Core Competencies -Strategic vision with operational excellence. -Analytical mindset with a passion for measurable impact. -Ability to inspire and mobilize diverse stakeholders. -Adaptability in a rapidly evolving technology landscape. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com . Minimum Salary $90,780.00 Maximum Salary $122,820.00 Description & Requirements We are seeking a strategic and hands-on Program Manager to lead AI and technical upskilling initiatives that shape the future of our workforce. This role blends working collaboratively with the AI Accelerator Team strategy and thought leadership with hands-on program management, ensuring our learning strategy not only meets current needs but anticipates future demands. Essential Duties and Responsibilities: Program Support & Strategy Execution - Collaborate with department leads and HR to support the execution of AI and technical skills development initiatives. - Contribute to the implementation of the organization’s AI/technical learning strategy in alignment with business goals. - Stay informed on industry trends and emerging technologies to support program planning and continuous improvement. Instructional Design & Gap Analysis - Assist in conducting skills gap analyses and needs assessments to inform learning priorities. - Support the design and development of engaging, scalable learning experiences using modern instructional design principles. - Contribute to the creation of curricula spanning AI literacy to intermediate technical skills, utilizing blended learning formats. Program Coordination & Delivery - Coordinate components of the program lifecycle including planning, vendor engagement, content development, and delivery logistics. - Collaborate with internal SMEs, external providers, and cross-functional teams to ensure program quality and relevance. - Support the implementation of interactive learning formats such as labs, simulations, and workshops. - Ensure training content aligns with organizational goals and technology enablement efforts. Measurement & Continuous Improvement - Track key performance indicators (KPIs) and assist in evaluating program effectiveness and learner outcomes. - Gather and analyze learner feedback to support content and delivery enhancements. - Prepare summary reports and insights for internal stakeholders to inform future program improvements. Stakeholder Engagement - Partner with internal teams to identify training needs and coordinate learning solutions. - Liaise with facilitators, trainers, and SMEs to ensure delivery of high-quality learning experiences. - Support the development of a community of practice among AI and technical learning advocates. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. -Proven experience in managing large-scale training or workforce development programs in AI, data science, or technical domains. -Strong instructional design skills with a track record of creating impactful learning experiences. -Expertise in conducting skills gap analyses and translating findings into actionable programs. -Exceptional communication and stakeholder engagement skills, with the ability to influence at all levels. -Familiarity with AI tools, data analytics platforms, and emerging tech trends. -Experience with Learning Management Systems (LMS) and digital learning platforms. -Background in Experience with organizational development and change management. Core Competencies -Strategic vision with operational excellence. -Analytical mindset with a passion for measurable impact. -Ability to inspire and mobilize diverse stakeholders. -Adaptability in a rapidly evolving technology landscape. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com . Minimum Salary $90,780.00 Maximum Salary $122,820.00

Lead and support AI and technical upskilling programs, including strategy, design, delivery, and evaluation. | Requires 5+ years in managing technical training programs, instructional design skills, familiarity with AI tools, and experience with LMS platforms. | Description & Requirements We are seeking a strategic and hands-on Program Manager to lead AI and technical upskilling initiatives that shape the future of our workforce. This role blends working collaboratively with the AI Accelerator Team strategy and thought leadership with hands-on program management, ensuring our learning strategy not only meets current needs but anticipates future demands. Essential Duties and Responsibilities: Program Support & Strategy Execution - Collaborate with department leads and HR to support the execution of AI and technical skills development initiatives. - Contribute to the implementation of the organization’s AI/technical learning strategy in alignment with business goals. - Stay informed on industry trends and emerging technologies to support program planning and continuous improvement. Instructional Design & Gap Analysis - Assist in conducting skills gap analyses and needs assessments to inform learning priorities. - Support the design and development of engaging, scalable learning experiences using modern instructional design principles. - Contribute to the creation of curricula spanning AI literacy to intermediate technical skills, utilizing blended learning formats. Program Coordination & Delivery - Coordinate components of the program lifecycle including planning, vendor engagement, content development, and delivery logistics. - Collaborate with internal SMEs, external providers, and cross-functional teams to ensure program quality and relevance. - Support the implementation of interactive learning formats such as labs, simulations, and workshops. - Ensure training content aligns with organizational goals and technology enablement efforts. Measurement & Continuous Improvement - Track key performance indicators (KPIs) and assist in evaluating program effectiveness and learner outcomes. - Gather and analyze learner feedback to support content and delivery enhancements. - Prepare summary reports and insights for internal stakeholders to inform future program improvements. Stakeholder Engagement - Partner with internal teams to identify training needs and coordinate learning solutions. - Liaise with facilitators, trainers, and SMEs to ensure delivery of high-quality learning experiences. - Support the development of a community of practice among AI and technical learning advocates. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. -Proven experience in managing large-scale training or workforce development programs in AI, data science, or technical domains. -Strong instructional design skills with a track record of creating impactful learning experiences. -Expertise in conducting skills gap analyses and translating findings into actionable programs. -Exceptional communication and stakeholder engagement skills, with the ability to influence at all levels. -Familiarity with AI tools, data analytics platforms, and emerging tech trends. -Experience with Learning Management Systems (LMS) and digital learning platforms. -Background in Experience with organizational development and change management. Core Competencies -Strategic vision with operational excellence. -Analytical mindset with a passion for measurable impact. -Ability to inspire and mobilize diverse stakeholders. -Adaptability in a rapidly evolving technology landscape. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com . Minimum Salary $90,780.00 Maximum Salary $122,820.00 Description & Requirements We are seeking a strategic and hands-on Program Manager to lead AI and technical upskilling initiatives that shape the future of our workforce. This role blends working collaboratively with the AI Accelerator Team strategy and thought leadership with hands-on program management, ensuring our learning strategy not only meets current needs but anticipates future demands. Essential Duties and Responsibilities: Program Support & Strategy Execution - Collaborate with department leads and HR to support the execution of AI and technical skills development initiatives. - Contribute to the implementation of the organization’s AI/technical learning strategy in alignment with business goals. - Stay informed on industry trends and emerging technologies to support program planning and continuous improvement. Instructional Design & Gap Analysis - Assist in conducting skills gap analyses and needs assessments to inform learning priorities. - Support the design and development of engaging, scalable learning experiences using modern instructional design principles. - Contribute to the creation of curricula spanning AI literacy to intermediate technical skills, utilizing blended learning formats. Program Coordination & Delivery - Coordinate components of the program lifecycle including planning, vendor engagement, content development, and delivery logistics. - Collaborate with internal SMEs, external providers, and cross-functional teams to ensure program quality and relevance. - Support the implementation of interactive learning formats such as labs, simulations, and workshops. - Ensure training content aligns with organizational goals and technology enablement efforts. Measurement & Continuous Improvement - Track key performance indicators (KPIs) and assist in evaluating program effectiveness and learner outcomes. - Gather and analyze learner feedback to support content and delivery enhancements. - Prepare summary reports and insights for internal stakeholders to inform future program improvements. Stakeholder Engagement - Partner with internal teams to identify training needs and coordinate learning solutions. - Liaise with facilitators, trainers, and SMEs to ensure delivery of high-quality learning experiences. - Support the development of a community of practice among AI and technical learning advocates. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. -Proven experience in managing large-scale training or workforce development programs in AI, data science, or technical domains. -Strong instructional design skills with a track record of creating impactful learning experiences. -Expertise in conducting skills gap analyses and translating findings into actionable programs. -Exceptional communication and stakeholder engagement skills, with the ability to influence at all levels. -Familiarity with AI tools, data analytics platforms, and emerging tech trends. -Experience with Learning Management Systems (LMS) and digital learning platforms. -Background in Experience with organizational development and change management. Core Competencies -Strategic vision with operational excellence. -Analytical mindset with a passion for measurable impact. -Ability to inspire and mobilize diverse stakeholders. -Adaptability in a rapidly evolving technology landscape. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com . Minimum Salary $90,780.00 Maximum Salary $122,820.00

Likely involves leading process improvement initiatives, data analysis, and operational efficiency enhancements. | Requires extensive experience in operations, analytics, and process optimization, with leadership capabilities. | This job listing in Capitol - CT has been recently added. Tallo will add a summary here for this job shortly.

Managing activities and personnel providing technical services, resolving escalations, and ensuring service levels in a healthcare-related federal contract. | Requires a bachelor's degree and 5+ years of experience, proficiency with Microsoft Office tools, and experience in medical supply chain management. | Description & Requirements Position is contingent upon contract award We are currently seeking qualified and motivated professionals interested in joining our team in support of an upcoming federal contract (pending award). This position will play a key role in delivering high-quality services to our government client and will be contingent upon contract award. As part of this project, you will support a federally funded initiative that provides essential medical readiness services-such as exams, screenings, dental care and preventive care-to individuals in remote or underserved areas. Services are delivered through a network of providers and mobile teams, with remote coordination and scheduling. The program ensures consistent access to care across dispersed populations and contributes to broader public service goals. Essential Duties and Responsibilities: - Manage activities and personnel associated with providing technical services to customers by identifying, prioritizing, and confirming resolution of reported problems with desktop, laptop, and networked systems. - Manage escalations, ensure correct assignment of resources and full problem resolution. - Identify opportunities to increase efficiency. - Collect and Analyze performance metrics, responding as necessary to ensure SLAs are met. - Create and manage escalation procedures and ensure service levels are maintained. - Document, track, and monitor problems to ensure resolution in a timely manner. - Provide strategic management and objectives for the department. - Manage aspects of personnel to ensure efficient operation functions. - Perform other duties as may be assigned. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. Additional Minimum Requirements: - Proficiency with computers including Microsoft Outlook, Word, Excel, PowerPoint and Teams required. - Strong written/oral communication and organizational skills are required. - Experience in medical supply chain management is required. Preferred Skills and Qualifications: - Experience in managing transportation of hazardous materials to include medical waste is a plus. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com . Minimum Salary $86,800.00 Maximum Salary $126,800.00 Description & Requirements Position is contingent upon contract award We are currently seeking qualified and motivated professionals interested in joining our team in support of an upcoming federal contract (pending award). This position will play a key role in delivering high-quality services to our government client and will be contingent upon contract award. As part of this project, you will support a federally funded initiative that provides essential medical readiness services-such as exams, screenings, dental care and preventive care-to individuals in remote or underserved areas. Services are delivered through a network of providers and mobile teams, with remote coordination and scheduling. The program ensures consistent access to care across dispersed populations and contributes to broader public service goals. Essential Duties and Responsibilities: - Manage activities and personnel associated with providing technical services to customers by identifying, prioritizing, and confirming resolution of reported problems with desktop, laptop, and networked systems. - Manage escalations, ensure correct assignment of resources and full problem resolution. - Identify opportunities to increase efficiency. - Collect and Analyze performance metrics, responding as necessary to ensure SLAs are met. - Create and manage escalation procedures and ensure service levels are maintained. - Document, track, and monitor problems to ensure resolution in a timely manner. - Provide strategic management and objectives for the department. - Manage aspects of personnel to ensure efficient operation functions. - Perform other duties as may be assigned. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. Additional Minimum Requirements: - Proficiency with computers including Microsoft Outlook, Word, Excel, PowerPoint and Teams required. - Strong written/oral communication and organizational skills are required. - Experience in medical supply chain management is required. Preferred Skills and Qualifications: - Experience in managing transportation of hazardous materials to include medical waste is a plus. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com . Minimum Salary $86,800.00 Maximum Salary $126,800.00

Manage technical services activities, personnel, and performance metrics to ensure service levels and problem resolution. | Requires a bachelor's degree, 5+ years of experience, proficiency with Microsoft Office tools, and experience in medical supply chain management. | Description & Requirements Position is contingent upon contract award We are currently seeking qualified and motivated professionals interested in joining our team in support of an upcoming federal contract (pending award). This position will play a key role in delivering high-quality services to our government client and will be contingent upon contract award. As part of this project, you will support a federally funded initiative that provides essential medical readiness services-such as exams, screenings, dental care and preventive care-to individuals in remote or underserved areas. Services are delivered through a network of providers and mobile teams, with remote coordination and scheduling. The program ensures consistent access to care across dispersed populations and contributes to broader public service goals. Essential Duties and Responsibilities: - Manage activities and personnel associated with providing technical services to customers by identifying, prioritizing, and confirming resolution of reported problems with desktop, laptop, and networked systems. - Manage escalations, ensure correct assignment of resources and full problem resolution. - Identify opportunities to increase efficiency. - Collect and Analyze performance metrics, responding as necessary to ensure SLAs are met. - Create and manage escalation procedures and ensure service levels are maintained. - Document, track, and monitor problems to ensure resolution in a timely manner. - Provide strategic management and objectives for the department. - Manage aspects of personnel to ensure efficient operation functions. - Perform other duties as may be assigned. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. Additional Minimum Requirements: - Proficiency with computers including Microsoft Outlook, Word, Excel, PowerPoint and Teams required. - Strong written/oral communication and organizational skills are required. - Experience in medical supply chain management is required. Preferred Skills and Qualifications: - Experience in managing transportation of hazardous materials to include medical waste is a plus. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com . Minimum Salary $86,800.00 Maximum Salary $126,800.00 Description & Requirements Position is contingent upon contract award We are currently seeking qualified and motivated professionals interested in joining our team in support of an upcoming federal contract (pending award). This position will play a key role in delivering high-quality services to our government client and will be contingent upon contract award. As part of this project, you will support a federally funded initiative that provides essential medical readiness services-such as exams, screenings, dental care and preventive care-to individuals in remote or underserved areas. Services are delivered through a network of providers and mobile teams, with remote coordination and scheduling. The program ensures consistent access to care across dispersed populations and contributes to broader public service goals. Essential Duties and Responsibilities: - Manage activities and personnel associated with providing technical services to customers by identifying, prioritizing, and confirming resolution of reported problems with desktop, laptop, and networked systems. - Manage escalations, ensure correct assignment of resources and full problem resolution. - Identify opportunities to increase efficiency. - Collect and Analyze performance metrics, responding as necessary to ensure SLAs are met. - Create and manage escalation procedures and ensure service levels are maintained. - Document, track, and monitor problems to ensure resolution in a timely manner. - Provide strategic management and objectives for the department. - Manage aspects of personnel to ensure efficient operation functions. - Perform other duties as may be assigned. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. Additional Minimum Requirements: - Proficiency with computers including Microsoft Outlook, Word, Excel, PowerPoint and Teams required. - Strong written/oral communication and organizational skills are required. - Experience in medical supply chain management is required. Preferred Skills and Qualifications: - Experience in managing transportation of hazardous materials to include medical waste is a plus. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com . Minimum Salary $86,800.00 Maximum Salary $126,800.00

Manage technical service activities and personnel, ensure problem resolution, maintain service levels, and provide strategic management for a federal medical readiness program. | Bachelor's degree and 5+ years relevant experience, proficiency with Microsoft Office and Teams, strong communication and organizational skills, and experience in medical supply chain management. | Description & Requirements Position is contingent upon contract award We are currently seeking qualified and motivated professionals interested in joining our team in support of an upcoming federal contract (pending award). This position will play a key role in delivering high-quality services to our government client and will be contingent upon contract award. As part of this project, you will support a federally funded initiative that provides essential medical readiness services-such as exams, screenings, dental care and preventive care-to individuals in remote or underserved areas. Services are delivered through a network of providers and mobile teams, with remote coordination and scheduling. The program ensures consistent access to care across dispersed populations and contributes to broader public service goals. Essential Duties and Responsibilities: - Manage activities and personnel associated with providing technical services to customers by identifying, prioritizing, and confirming resolution of reported problems with desktop, laptop, and networked systems. - Manage escalations, ensure correct assignment of resources and full problem resolution. - Identify opportunities to increase efficiency. - Collect and Analyze performance metrics, responding as necessary to ensure SLAs are met. - Create and manage escalation procedures and ensure service levels are maintained. - Document, track, and monitor problems to ensure resolution in a timely manner. - Provide strategic management and objectives for the department. - Manage aspects of personnel to ensure efficient operation functions. - Perform other duties as may be assigned. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. Additional Minimum Requirements: - Proficiency with computers including Microsoft Outlook, Word, Excel, PowerPoint and Teams required. - Strong written/oral communication and organizational skills are required. - Experience in medical supply chain management is required. Preferred Skills and Qualifications: - Experience in managing transportation of hazardous materials to include medical waste is a plus. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com . Minimum Salary $86,800.00 Maximum Salary $126,800.00 Description & Requirements Position is contingent upon contract award We are currently seeking qualified and motivated professionals interested in joining our team in support of an upcoming federal contract (pending award). This position will play a key role in delivering high-quality services to our government client and will be contingent upon contract award. As part of this project, you will support a federally funded initiative that provides essential medical readiness services-such as exams, screenings, dental care and preventive care-to individuals in remote or underserved areas. Services are delivered through a network of providers and mobile teams, with remote coordination and scheduling. The program ensures consistent access to care across dispersed populations and contributes to broader public service goals. Essential Duties and Responsibilities: - Manage activities and personnel associated with providing technical services to customers by identifying, prioritizing, and confirming resolution of reported problems with desktop, laptop, and networked systems. - Manage escalations, ensure correct assignment of resources and full problem resolution. - Identify opportunities to increase efficiency. - Collect and Analyze performance metrics, responding as necessary to ensure SLAs are met. - Create and manage escalation procedures and ensure service levels are maintained. - Document, track, and monitor problems to ensure resolution in a timely manner. - Provide strategic management and objectives for the department. - Manage aspects of personnel to ensure efficient operation functions. - Perform other duties as may be assigned. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. Additional Minimum Requirements: - Proficiency with computers including Microsoft Outlook, Word, Excel, PowerPoint and Teams required. - Strong written/oral communication and organizational skills are required. - Experience in medical supply chain management is required. Preferred Skills and Qualifications: - Experience in managing transportation of hazardous materials to include medical waste is a plus. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com . Minimum Salary $86,800.00 Maximum Salary $126,800.00

Lead end-to-end delivery of enterprise technology initiatives, ensuring alignment with strategic goals, managing stakeholder relationships, and overseeing project execution. | 10+ years of experience in project/program management, strong technical background, Agile experience, leadership skills, and relevant certifications. | Description & Requirements Maximus is currently seeking a Director, Enterprise Program Management Office (EPMO) . The candidate will be a true catalyst for change. At Maximus, we are not just managing projects, we are shaping the future of government services through technology. This role is for the innovator who can see beyond the project plan and envision how technology can be a disruptive force for good. You will be leading efforts to improve efficiency and better outcomes for citizens. You will be empowered to challenge the status quo, drive innovation across cross-functional teams. You will translate complex technological solutions into tangible business value. This role offers a unique opportunity to make a significant impact on an ambitious growth plan. This is a remote position. Essential Duties and Responsibilities: - Perform project management for the full project lifecycle development and implementation of technical activities that ensure successful project completion. - Serve as the point of contact and client interface for project technology related issues. - Manage project expectations, evaluate project needs, and communicate with stakeholders to ensure that program needs are met with respect to urgency and priority. - Develop trust, credibility, and strong client relationships; seek opportunities to add value to internal and external client initiatives. - Review all project deliverables to ensure quality and accuracy meet project, stakeholder, and contractual standards. - Execute all project management functions including; work breakdown and cost estimation, scheduling, monitoring and tracking of technical progress against the defined timetables and budgets, and staff assignment and development. - Lead and direct the successful delivery of application development, systems integration, infrastructure, and product installation/customization services while ensuring that assigned projects adhere to the approved life cycle work patterns, standards, and procedures for solution delivery. - Frequently responsible for providing guidance, coaching, and training to other employees across the organization within area of expertise. - Responsible for developing mid-to-long-term plans on how to optimize the project/program and the talent required to execute strategies for the area of responsibility. - Define and implement development plans for assigned projects. - Identify and assess new functional capabilities supporting engineering change proposals and additional follow up work. - Identify, track, manage, and communicate risks and issues with stakeholders and upper management. - Ensure that all appropriate costs are included in quarterly forecasts. - Coordinate, prepare, and manage technical presentations and functional demonstrations to internal and external stakeholders. - Responsible for adhering to established safety standards. Job-Specific Essential Duties and Responsibilities: - Enterprise Project & Program Leadership: Spearhead the end-to-end delivery of strategic enterprise technology initiatives, ensuring they are completed on time, within budget, and to the highest quality and security standards. - Strategic Alignment & Governance: Ensure all project activities align with the company's enterprise IT strategy, architectural roadmaps, and governance frameworks. - Stakeholder Management: Act as the primary Enterprise Technology liaison for all project stakeholders, including business unit leaders, enterprise architects, IT operations, security teams. - Agile & SAFe Practice Leadership: Champion, implement, and mature SAFe principles and practices across project teams and value streams, fostering a culture of collaboration, continuous improvement, and agile delivery at an enterprise scale. - Risk, Issue & Dependency Management: Proactively identify, assess, and mitigate project risks, issues, and cross-program dependencies, developing robust contingency plans and escalating effectively. - Resource & Financial Oversight: Manage substantial project budgets, resource allocation (internal and vendor), and contract negotiations, ensuring optimal utilization and financial accountability. - Technical Acumen & Architectural Adherence: Maintain a strong understanding of the project's technical architecture within the context of the enterprise landscape, including AWS cloud infrastructure, API management, data integration, and security protocols, ensuring solutions adhere to enterprise standards. - Executive Reporting & Communication: Provide regular, clear, and concise project status updates, performance metrics, risk assessments, and strategic presentations to executive leadership and steering committees. - Team Leadership & Development: Lead, mentor, and motivate cross-functional, often geographically dispersed, project teams, fostering a high-performance and collaborative enterprise-wide environment. Minimum Requirements - Bachelor's degree in relevant field of study and 10+ years of relevant professional experience required. Job-Specific Minimum Requirements: - Per customer requirements, this position requires United States Citizenship. - 5+ years' experience working as a project manager or program manager, delivering complex projects in a medium to large size organization. - Agile methodology experience is required. - Must possess a strong technical background relevant to program/project management. - Experience managing complex programs with technical expertise. - Experience managing business processes and technical solutions. - Must have strong leadership and conflict resolution skills - Must be versed in Microsoft Office Suite (Excel, Word, PowerPoint). Preferred Skills and Qualifications: - SAFe6 Knowledge/skills desired. - Knowledge of Project Management tools: MS Project, SmartSheet, JIRA, highly desired. - Resource planning experience is a nice to have. - PMI PMP, ITIL, or Agile based certification. - Scrum Master and/or RTE a plus. #techjobs #LI-PN1 EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at . Minimum Salary $ 150,000.00 Maximum Sala ry $ 170,000.00

Lead and coordinate AI and technical upskilling programs including strategy execution, instructional design, program delivery, measurement, and stakeholder engagement. | Bachelor's degree plus 5+ years managing large-scale AI or technical training programs with strong instructional design, skills gap analysis, communication, and familiarity with AI tools and LMS platforms. | Description & Requirements We are seeking a strategic and hands-on Program Manager to lead AI and technical upskilling initiatives that shape the future of our workforce. This role blends working collaboratively with the AI Accelerator Team strategy and thought leadership with hands-on program management, ensuring our learning strategy not only meets current needs but anticipates future demands. Essential Duties and Responsibilities: Program Support & Strategy Execution - Collaborate with department leads and HR to support the execution of AI and technical skills development initiatives. - Contribute to the implementation of the organization’s AI/technical learning strategy in alignment with business goals. - Stay informed on industry trends and emerging technologies to support program planning and continuous improvement. Instructional Design & Gap Analysis - Assist in conducting skills gap analyses and needs assessments to inform learning priorities. - Support the design and development of engaging, scalable learning experiences using modern instructional design principles. - Contribute to the creation of curricula spanning AI literacy to intermediate technical skills, utilizing blended learning formats. Program Coordination & Delivery - Coordinate components of the program lifecycle including planning, vendor engagement, content development, and delivery logistics. - Collaborate with internal SMEs, external providers, and cross-functional teams to ensure program quality and relevance. - Support the implementation of interactive learning formats such as labs, simulations, and workshops. - Ensure training content aligns with organizational goals and technology enablement efforts. Measurement & Continuous Improvement - Track key performance indicators (KPIs) and assist in evaluating program effectiveness and learner outcomes. - Gather and analyze learner feedback to support content and delivery enhancements. - Prepare summary reports and insights for internal stakeholders to inform future program improvements. Stakeholder Engagement - Partner with internal teams to identify training needs and coordinate learning solutions. - Liaise with facilitators, trainers, and SMEs to ensure delivery of high-quality learning experiences. - Support the development of a community of practice among AI and technical learning advocates. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. -Proven experience in managing large-scale training or workforce development programs in AI, data science, or technical domains. -Strong instructional design skills with a track record of creating impactful learning experiences. -Expertise in conducting skills gap analyses and translating findings into actionable programs. -Exceptional communication and stakeholder engagement skills, with the ability to influence at all levels. -Familiarity with AI tools, data analytics platforms, and emerging tech trends. -Experience with Learning Management Systems (LMS) and digital learning platforms. -Background in Experience with organizational development and change management. Core Competencies -Strategic vision with operational excellence. -Analytical mindset with a passion for measurable impact. -Ability to inspire and mobilize diverse stakeholders. -Adaptability in a rapidly evolving technology landscape. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com . Minimum Salary $90,780.00 Maximum Salary $122,820.00 Description & Requirements We are seeking a strategic and hands-on Program Manager to lead AI and technical upskilling initiatives that shape the future of our workforce. This role blends working collaboratively with the AI Accelerator Team strategy and thought leadership with hands-on program management, ensuring our learning strategy not only meets current needs but anticipates future demands. Essential Duties and Responsibilities: Program Support & Strategy Execution - Collaborate with department leads and HR to support the execution of AI and technical skills development initiatives. - Contribute to the implementation of the organization’s AI/technical learning strategy in alignment with business goals. - Stay informed on industry trends and emerging technologies to support program planning and continuous improvement. Instructional Design & Gap Analysis - Assist in conducting skills gap analyses and needs assessments to inform learning priorities. - Support the design and development of engaging, scalable learning experiences using modern instructional design principles. - Contribute to the creation of curricula spanning AI literacy to intermediate technical skills, utilizing blended learning formats. Program Coordination & Delivery - Coordinate components of the program lifecycle including planning, vendor engagement, content development, and delivery logistics. - Collaborate with internal SMEs, external providers, and cross-functional teams to ensure program quality and relevance. - Support the implementation of interactive learning formats such as labs, simulations, and workshops. - Ensure training content aligns with organizational goals and technology enablement efforts. Measurement & Continuous Improvement - Track key performance indicators (KPIs) and assist in evaluating program effectiveness and learner outcomes. - Gather and analyze learner feedback to support content and delivery enhancements. - Prepare summary reports and insights for internal stakeholders to inform future program improvements. Stakeholder Engagement - Partner with internal teams to identify training needs and coordinate learning solutions. - Liaise with facilitators, trainers, and SMEs to ensure delivery of high-quality learning experiences. - Support the development of a community of practice among AI and technical learning advocates. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. -Proven experience in managing large-scale training or workforce development programs in AI, data science, or technical domains. -Strong instructional design skills with a track record of creating impactful learning experiences. -Expertise in conducting skills gap analyses and translating findings into actionable programs. -Exceptional communication and stakeholder engagement skills, with the ability to influence at all levels. -Familiarity with AI tools, data analytics platforms, and emerging tech trends. -Experience with Learning Management Systems (LMS) and digital learning platforms. -Background in Experience with organizational development and change management. Core Competencies -Strategic vision with operational excellence. -Analytical mindset with a passion for measurable impact. -Ability to inspire and mobilize diverse stakeholders. -Adaptability in a rapidly evolving technology landscape. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com . Minimum Salary $90,780.00 Maximum Salary $122,820.00

Lead and coordinate AI and technical upskilling programs including strategy execution, instructional design, program delivery, measurement, and stakeholder engagement. | Bachelor's degree plus 5+ years managing large-scale AI or technical training programs with strong instructional design, skills gap analysis, communication, and familiarity with AI tools and LMS platforms. | Description & Requirements We are seeking a strategic and hands-on Program Manager to lead AI and technical upskilling initiatives that shape the future of our workforce. This role blends working collaboratively with the AI Accelerator Team strategy and thought leadership with hands-on program management, ensuring our learning strategy not only meets current needs but anticipates future demands. Essential Duties and Responsibilities: Program Support & Strategy Execution - Collaborate with department leads and HR to support the execution of AI and technical skills development initiatives. - Contribute to the implementation of the organization’s AI/technical learning strategy in alignment with business goals. - Stay informed on industry trends and emerging technologies to support program planning and continuous improvement. Instructional Design & Gap Analysis - Assist in conducting skills gap analyses and needs assessments to inform learning priorities. - Support the design and development of engaging, scalable learning experiences using modern instructional design principles. - Contribute to the creation of curricula spanning AI literacy to intermediate technical skills, utilizing blended learning formats. Program Coordination & Delivery - Coordinate components of the program lifecycle including planning, vendor engagement, content development, and delivery logistics. - Collaborate with internal SMEs, external providers, and cross-functional teams to ensure program quality and relevance. - Support the implementation of interactive learning formats such as labs, simulations, and workshops. - Ensure training content aligns with organizational goals and technology enablement efforts. Measurement & Continuous Improvement - Track key performance indicators (KPIs) and assist in evaluating program effectiveness and learner outcomes. - Gather and analyze learner feedback to support content and delivery enhancements. - Prepare summary reports and insights for internal stakeholders to inform future program improvements. Stakeholder Engagement - Partner with internal teams to identify training needs and coordinate learning solutions. - Liaise with facilitators, trainers, and SMEs to ensure delivery of high-quality learning experiences. - Support the development of a community of practice among AI and technical learning advocates. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. -Proven experience in managing large-scale training or workforce development programs in AI, data science, or technical domains. -Strong instructional design skills with a track record of creating impactful learning experiences. -Expertise in conducting skills gap analyses and translating findings into actionable programs. -Exceptional communication and stakeholder engagement skills, with the ability to influence at all levels. -Familiarity with AI tools, data analytics platforms, and emerging tech trends. -Experience with Learning Management Systems (LMS) and digital learning platforms. -Background in Experience with organizational development and change management. Core Competencies -Strategic vision with operational excellence. -Analytical mindset with a passion for measurable impact. -Ability to inspire and mobilize diverse stakeholders. -Adaptability in a rapidly evolving technology landscape. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com . Minimum Salary $90,780.00 Maximum Salary $122,820.00 Description & Requirements We are seeking a strategic and hands-on Program Manager to lead AI and technical upskilling initiatives that shape the future of our workforce. This role blends working collaboratively with the AI Accelerator Team strategy and thought leadership with hands-on program management, ensuring our learning strategy not only meets current needs but anticipates future demands. Essential Duties and Responsibilities: Program Support & Strategy Execution - Collaborate with department leads and HR to support the execution of AI and technical skills development initiatives. - Contribute to the implementation of the organization’s AI/technical learning strategy in alignment with business goals. - Stay informed on industry trends and emerging technologies to support program planning and continuous improvement. Instructional Design & Gap Analysis - Assist in conducting skills gap analyses and needs assessments to inform learning priorities. - Support the design and development of engaging, scalable learning experiences using modern instructional design principles. - Contribute to the creation of curricula spanning AI literacy to intermediate technical skills, utilizing blended learning formats. Program Coordination & Delivery - Coordinate components of the program lifecycle including planning, vendor engagement, content development, and delivery logistics. - Collaborate with internal SMEs, external providers, and cross-functional teams to ensure program quality and relevance. - Support the implementation of interactive learning formats such as labs, simulations, and workshops. - Ensure training content aligns with organizational goals and technology enablement efforts. Measurement & Continuous Improvement - Track key performance indicators (KPIs) and assist in evaluating program effectiveness and learner outcomes. - Gather and analyze learner feedback to support content and delivery enhancements. - Prepare summary reports and insights for internal stakeholders to inform future program improvements. Stakeholder Engagement - Partner with internal teams to identify training needs and coordinate learning solutions. - Liaise with facilitators, trainers, and SMEs to ensure delivery of high-quality learning experiences. - Support the development of a community of practice among AI and technical learning advocates. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. -Proven experience in managing large-scale training or workforce development programs in AI, data science, or technical domains. -Strong instructional design skills with a track record of creating impactful learning experiences. -Expertise in conducting skills gap analyses and translating findings into actionable programs. -Exceptional communication and stakeholder engagement skills, with the ability to influence at all levels. -Familiarity with AI tools, data analytics platforms, and emerging tech trends. -Experience with Learning Management Systems (LMS) and digital learning platforms. -Background in Experience with organizational development and change management. Core Competencies -Strategic vision with operational excellence. -Analytical mindset with a passion for measurable impact. -Ability to inspire and mobilize diverse stakeholders. -Adaptability in a rapidly evolving technology landscape. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccommodations@maximus.com . Minimum Salary $90,780.00 Maximum Salary $122,820.00

Provide frontline customer support for healthcare-related inquiries, ensuring accurate information delivery and issue resolution. | Minimum 1 year customer service experience, strong communication skills, proficiency with computer systems, and ability to handle sensitive information confidentially. | Job Title: Customer Service Representative - Healthcare Company Overview: Maximus is a leading provider of government health and human services, dedicated to helping people live healthier and more productive lives. With a strong commitment to community impact and innovation, Maximus offers a supportive and dynamic work environment where employees can grow and make a difference. Role Overview: As a Customer Service Representative in Healthcare, you will be the frontline support for clients seeking assistance with healthcare-related inquiries. Your role is crucial in delivering exceptional service, resolving issues efficiently, and ensuring a positive experience for every customer. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone and in-person. - You will assist clients with healthcare program information and eligibility requirements. - You will document and track customer interactions accurately in the system. - You will resolve customer concerns and escalate complex issues when necessary. - You will maintain up-to-date knowledge of healthcare policies and procedures. - You will collaborate with team members to improve service delivery. - You will participate in ongoing training to enhance your skills and knowledge. What You Bring: - You bring at least 1 year of experience in customer service, preferably in healthcare. - You bring strong communication skills, both verbal and written. - You bring the ability to handle sensitive information with confidentiality. - You bring proficiency in using computer systems and customer management software. - You bring a positive attitude and a commitment to providing excellent service. Bonus Points If You Have: - You have experience working in a healthcare environment. - You have bilingual language skills. - You have knowledge of government healthcare programs. - You have prior experience with data entry and record keeping. What We Offer: - We offer a competitive hourly wage of $15.00 plus a $500 new hire bonus. - We offer comprehensive health benefits including medical, dental, and vision. - We offer paid time off and holiday pay. - We offer opportunities for career advancement and professional development. - We offer a supportive and inclusive workplace culture. Ready to Apply? To apply, please submit your resume and cover letter through our careers page at www.maximus.com/careers or visit our Hattiesburg office in person. We look forward to welcoming you to the Maximus team!

Provide exceptional customer service by assisting healthcare clients with inquiries, resolving issues, and maintaining accurate records. | At least 1 year of customer service experience, proficiency in communication and computer skills, and ability to work full-time on-site in Hattiesburg, MS. | Job Title: Customer Service Representative - Healthcare Company Overview: Maximus is a leading provider of government health and human services, dedicated to helping people live healthier and more productive lives. With a strong commitment to community impact and innovation, Maximus offers a supportive and dynamic work environment where employees can grow and make a difference. Role Overview: As a Customer Service Representative in Healthcare, you will be the frontline support for clients seeking assistance with healthcare-related inquiries. Your role is crucial in delivering exceptional service, resolving issues efficiently, and ensuring a positive experience for every customer. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone and email. - You will assist customers with healthcare program information and eligibility requirements. - You will document and track customer interactions accurately in the system. - You will resolve customer issues by identifying problems and providing appropriate solutions. - You will collaborate with team members and supervisors to improve service delivery. - You will maintain up-to-date knowledge of healthcare policies and procedures. - You will meet or exceed performance metrics and quality standards. What You Bring: - You have at least 1 year of experience in customer service, preferably in healthcare. - You possess excellent communication and interpersonal skills. - You are proficient with computer systems and data entry. - You demonstrate strong problem-solving abilities and attention to detail. - You are able to work on-site in Hattiesburg, MS, full-time. Bonus Points If You Have: - Experience working with government healthcare programs. - Bilingual skills, especially in Spanish. - Familiarity with CRM software. - Previous experience in a call center environment. What We Offer: - We offer a competitive hourly wage of $15.00 plus a $500 new hire bonus. - We offer comprehensive health benefits including medical, dental, and vision. - We offer paid time off and holiday pay. - We offer opportunities for career advancement and professional development. - We offer a supportive and inclusive workplace culture. Ready to Apply? Submit your application through the Maximus careers website or contact our HR department directly to start your journey with us today.

Provide frontline customer support for healthcare program inquiries, ensuring accurate information and issue resolution. | At least 1 year of customer service experience, strong communication skills, basic computer proficiency, and a high school diploma or equivalent. | Job Title: Customer Service Representative - Healthcare Company Overview: Maximus is a leading provider of government health and human services, dedicated to helping individuals and families access the care and support they need. With a strong commitment to community well-being and innovation, Maximus delivers high-quality services that improve lives across the United States. Role Overview: As a Customer Service Representative in Healthcare, you will be the frontline support for clients seeking assistance with healthcare programs. Your role is vital in ensuring a positive experience by providing accurate information, resolving inquiries, and guiding clients through complex healthcare processes. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone and in-person. - You will assist clients in understanding healthcare benefits and eligibility requirements. - You will document and track customer interactions accurately in the system. - You will collaborate with healthcare providers and internal teams to resolve issues. - You will maintain up-to-date knowledge of healthcare policies and procedures. - You will handle sensitive information with confidentiality and professionalism. - You will contribute to continuous improvement initiatives to enhance customer service quality. What You Bring: - Minimum of 1 year experience in customer service, preferably in healthcare or related fields. - Strong communication skills, both verbal and written. - Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. - Basic computer proficiency, including data entry and use of customer management systems. - High school diploma or equivalent required. Bonus Points If You Have: - Experience working in government healthcare programs. - Bilingual skills, especially Spanish. - Familiarity with healthcare regulations and compliance standards. - Previous experience in a call center environment. What We Offer: - We offer a competitive hourly base pay of $15.00 plus a $500 new hire bonus. - We offer comprehensive health, dental, and vision insurance plans. - We offer paid time off and holiday pay. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive workplace culture. Ready to Apply? Please submit your application through our careers page or send your resume and cover letter to the provided contact email. We look forward to welcoming you to the Maximus team!