Maximus

Assist in data analysis, reporting, and supporting operational projects within a government services context. | Currently enrolled in a related college program with at least 2 years of coursework, proficient in MS Office, detail-oriented, and able to work remotely. | Description & Requirements Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com Essential Duties and Responsibilities: - Provide data analysis support to project and operations management. - Perform routine administrative functions. - Assist in special projects across various operational departments. - Work on assignments that are moderately difficult and escalate issues to management. - Assist with ad-hoc reporting. - Provide data analysis support to project and operations management. - Perform routine administrative functions. - Assist in special projects across various operational departments. - Work on assignments that are moderately difficult and escalate issues to management. - Assist with ad-hoc reporting. Assist with purchasing company materials and services - Assist in analyzing costs and negotiate prices for goods and services - Manage databases and input information, data, and records - Assist with analyzing existing contracts, build contract database - Analyze sourcing and savings data, generate reporting, communicate insights using data analytics tools - Create dashboards of monthly spend categories - Participate in ERP (Coupa) optimization projects - Work with both internal and external stakeholders Minimum Requirements - Currently enrolled in an accredited college or university and pursuing a college degree in a related field. - Must have completed a minimum of 2 years of coursework. - Skilled in standard computer applications and platforms such as Outlook and MS Office Suite, PowerPoint, and Excel. - Demonstrated ability to juggle multiple priorities with superior attention to detail. - Ability to perform comfortably in a fast-paced, deadline-oriented work environment. - Strong interpersonal communication, teamwork, and customer service skills. The ideal candidate for this position would be a rising senior studying Business Administration, Business Analytics, Supply Chain Management, or Operations Management. Must be able to work well independently with guided support from manager. Previous internship/office experience is preferred but not required. Additional Preferred Skills/Qualifications: - Proficient in computer skills, including Microsoft Office suite, specifically Excel. - Excellent critical thinking and problem-solving skills - Good written and verbal communication skills - Detail-Oriented with strong organizational skills - Ability to work remotely and stay on task EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com . Minimum Salary $22.00 Maximum Salary $25.00 Description & Requirements Since 1975, Maximus has operated under its founding mission of Helping Government Serve the People, enabling citizens around the globe to successfully engage with their governments at all levels and across a variety of health and human services programs. Maximus delivers innovative business process management and technology solutions that contribute to improved outcomes for citizens and higher levels of productivity, accuracy, accountability and efficiency of government-sponsored programs. With more than 30,000 employees worldwide, Maximus is a proud partner to government agencies in the United States, Canada, Saudi Arabia, Singapore and the United Kingdom. For more information, visit https://www.maximus.com Essential Duties and Responsibilities: - Provide data analysis support to project and operations management. - Perform routine administrative functions. - Assist in special projects across various operational departments. - Work on assignments that are moderately difficult and escalate issues to management. - Assist with ad-hoc reporting. - Provide data analysis support to project and operations management. - Perform routine administrative functions. - Assist in special projects across various operational departments. - Work on assignments that are moderately difficult and escalate issues to management. - Assist with ad-hoc reporting. Assist with purchasing company materials and services - Assist in analyzing costs and negotiate prices for goods and services - Manage databases and input information, data, and records - Assist with analyzing existing contracts, build contract database - Analyze sourcing and savings data, generate reporting, communicate insights using data analytics tools - Create dashboards of monthly spend categories - Participate in ERP (Coupa) optimization projects - Work with both internal and external stakeholders Minimum Requirements - Currently enrolled in an accredited college or university and pursuing a college degree in a related field. - Must have completed a minimum of 2 years of coursework. - Skilled in standard computer applications and platforms such as Outlook and MS Office Suite, PowerPoint, and Excel. - Demonstrated ability to juggle multiple priorities with superior attention to detail. - Ability to perform comfortably in a fast-paced, deadline-oriented work environment. - Strong interpersonal communication, teamwork, and customer service skills. The ideal candidate for this position would be a rising senior studying Business Administration, Business Analytics, Supply Chain Management, or Operations Management. Must be able to work well independently with guided support from manager. Previous internship/office experience is preferred but not required. Additional Preferred Skills/Qualifications: - Proficient in computer skills, including Microsoft Office suite, specifically Excel. - Excellent critical thinking and problem-solving skills - Good written and verbal communication skills - Detail-Oriented with strong organizational skills - Ability to work remotely and stay on task EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com . Minimum Salary $22.00 Maximum Salary $25.00

Manage and oversee health and human services system modernization projects, ensuring compliance, stakeholder communication, and project delivery. | Requires extensive experience in health and human services project management, Medicaid regulations, and technical leadership, which are not reflected in your background. | Description & Requirements Maximus is currently hiring a remote System Modernization Project Manager. The Health and Human Services (HHS) Systems Modernization Project Manager will be responsible for the planning, development, delivery, deployment, and oversight of Integrated Eligibility (SNAP, TANF and Medicaid) software solutions and modernization activities in alignment with program goals, schedules, and budgetary constraints. The role requires coordination with internal and external stakeholders and adherence to established project and program management standards. This position is contingent upon contract award. Why Maximus? - Competitive Compensation - Quarterly bonuses based on performance included! - Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - Paid Time Off Package - Enjoy UTO, Holidays, and sick leave, along with Short and Long Term Disability coverage. - Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - Tuition Reimbursement - Invest in your ongoing education and development. - Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - Professional Development Opportunities - Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Serve as a senior level individual contributor or project manager depending on project. - Manage the resource allocation process within the functional unit and work cooperatively with senior management to ensure utilization goals. - Serve as the central point of contact and primary interface for all project related issues. - Manage client expectations effectively. - Maintain and provide availability information for all resources. - Facilitate team design discussions to ensure appropriate solutions are implemented. - Ensure the project is in compliance with established standards and procedures. - Ensure all appropriate costs are included in quarterly forecasts. - Manage, perhaps through subordinate supervisors, the coordination of the activities of a section or department with responsibility for results, including costs, methods and staffing. - In some instances this manager may be responsible for a functional area and not have any subordinate employees. - Work on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends. - Follow processes and operational policies in selecting methods and techniques for obtaining solutions. - Act as advisor to subordinate(s) to meet schedules and/or resolve problems. - Develop and administer schedules, performance requirements; may have budget responsibilities. - Frequent interaction with subordinate employees, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company. - Often must lead a cooperative effort among members of a project team. - Receive assignments in the form of objectives and determine how to use resources to meet schedules and goals. - Provide guidance to subordinates within the latitude of established company policies. - Recommend changes to policies and establish procedures that affect immediate organization(s). Minimum Requirements - Bachelor's Degree in related field. - 5-7 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree. - Experience with CMS Medicaid Streamline Modular Certification (SMC) and related outcomes required. - Experience researching state Medicaid enrollment documentation and regulations required. - Experience defining and designing Medicaid enrollment and reconciliation solutions required. - Experience speaking with the client/users to understand their specific eligibility business processes required. - Minimum of t hree (3) years' experience in the last five (5) years leading a project for a health and human services organization required. - Must be willing and able to work a shift that supports the Alaska Standard Time zone. Preferred Skills and Qualifications: - Experience in technical leadership. - Strong ability in agile product management techniques. - Ability to rapidly prioritize competing requirements. - Ability in technical work estimation techniques. - Ability to understand and simplify customer requirements. - Ability to communicate end user feedback to technical and design leads. - Strong communication skills (both written and oral). - Proven knowledge of industry standards. - Project Management Professional (PMP) certified. Home Office Requirements: - Internet speed of 20mbps or higher required (you can test this by going to - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at View email address on click.appcast.io . Minimum Salary $135,000.00 Maximum Salary $155,000.00

Manage system administration, coordinate platform integrations, and support workforce planning and process automation. | Requires 5+ years of experience in project management or consulting, proficiency in data visualization and analytics, stakeholder management, and familiarity with HR technology platforms. | Essential Duties and Responsibilities: - Manage system administration and configuration for Eightfold Resource Management, ensuring accurate user access and timely release updates within established guidelines. - Coordinate integration activities across assigned platforms (e.g., Salesforce, Kantata, HRIS) in partnership with IT and vendors. - Maintain resource management workflows and monitor data quality, applying compliance standards and established processes. - Prepare and deliver workforce planning reports and dashboards to support decision-making for assigned business areas. - Conduct routine audits and maintain compliance dashboards ensuring adherence to organizational policies. - Onboard and provide guidance to Resource Managers and stakeholders on resource management processes and best practices. - Facilitate regular workforce planning meetings focused on capacity and resource allocation within assigned business areas. - Collaborate with Talent Acquisition, Learning & Development, Finance, and Operations teams to execute workforce planning activities aligned with business needs. - Identify opportunities for process improvement and implement automation solutions within the scope of resource management operations. - Support departmental initiatives that contribute to workforce planning objectives, ensuring alignment with organizational goals. -Deliver recurring workforce planning dashboards, forecasts, and skills intelligence - partner with stakeholders on future talent strategies based on data (build, bot, buy, borrow). -Partner closely with Solution Architects to get timely insights into future talent demands and capabilities. -Support enterprise initiatives such as reskilling programs, AI accelerator communities, and future workforce readiness. Minimum Requirements - Bachelor's degree in relevant field of study and 5+ years of relevant professional experience required, or equivalent combination of education and experience. -Project Management or consulting experience. -Proficiency in data visualization tools and advanced analytics platforms -Strong understanding of data workflows, integrations, and process automation -Excellent facilitation, communication, and stakeholder engagement skills -Data & Analytics experience -Stakeholder Management & Change Leadership -Proven ability to balance strategic thinking with operational execution. Preferred Experience: -Hands-on experience with Eightfold or other Talent Intelligence and/or Resource Management platform. -Familiarity with data warehousing concepts and skills-based workforce planning, redeployment, and reskilling frameworks -Background with enterprise transformation projects -Workforce planning/resource management experience -HR Technology Fluency: RM platforms, HRIS, CRM systems -Experience with skills taxonomies and workforce analytics platforms (Eightfold, OneModel, SAP Analytics Cloud, Anaplan) -PMP certification, Agile/Scrum methodologies is a plus #LI-JH1 #maxcorp #HotJobs1223LI #HotJobs1223FB #HotJobs1223X #HotJobs1223TH #TrendingJobs #c0rejobs #HotJobs0113LI #HotJobs0113FB #HotJobs0113X #HotJobs0113TH #HotJobs0121LI #HotJobs0121FB #HotJobs0121X #HotJobs0121TH EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews, -please contact People Operations at applicantaccom@maximus.com. Minimum Salary $ 90, 780.00 Maximum Salary $ 122, 820.00

Oversee clinical staff, ensure quality assessments, and collaborate with interdisciplinary teams to improve patient outcomes. | Must have an active RN license in Massachusetts, 5+ years of clinical nursing experience, and relevant leadership skills. | Description & Requirements Maximus is hiring for the Senior Clinical Program Manager for the MA EOHHS Program which provides essential clinical leadership to ensure the delivery of high-quality, person-centered assessments across Massachusetts. This role oversees a team of registered nurses conducting in-person evaluations, ensuring all assessments meet organizational standards, regulatory requirements, and evidence-based clinical guidelines. The Senior Clinical Program Manager is responsible for reviewing clinical documentation, coaching and developing nursing staff, and collaborating with interdisciplinary teams to enhance workflow efficiency and patient outcomes. The position monitors key quality and safety metrics, implements corrective actions when needed, supports hiring and onboarding of nursing staff, and serves as the primary clinical escalation point for complex cases. This leadership role is integral to maintaining clinical excellence and supporting the mission of the MA EOHHS program. • * This is a fully remote position; however, candidates must reside in the state of Massachusetts. About the Program: MA Executive Office of Health and Human Services Commonwealth of Massachusetts / MassHealth Office of Long-Term Services and Support (EOHHS). We provide education to providers, conduct in-person assessments, and offer call center support for the state of Massachusetts Why Maximus? - 🔄 Work/Life Balance Support - Flexibility tailored to your needs! - 💰 Competitive Compensation -Bonuses based on performance included! - 🛡 Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - 🌟 Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - ðŸ Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage. - 🌱 Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - 🠆 Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - 📚 Tuition Reimbursement - Invest in your ongoing education and development. - 🎠Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - 🌟 Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - 📚 Professional Development Opportunities-Participate in training programs, workshops, and conferences. - 📠Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees. Essential Duties and Responsibilities: - Assists the leadership with the day-to-day running of the core functional areas to ensure compliance with the prime contract, all subsequent amendments, program business rules, as well as state and federal regulations. - Analyzes daily, weekly, and monthly reports for performance measurement and efficiencies - Participates with project and executive management to establish strategic plans, objectives, initiatives, and work plans - Assists the leadership in efforts to facilitate a functional, motivated, and cohesive project team - Directly supervises and manages key Project staff as determined by the leadership - Works with Project and executive management to develop, monitor and revise performance goals and objectives for the project and staff. Monitors achievement of those goals - Provides direction to team members and resolves problems in a timely and professional manner - Assists in the creation and implementation of innovative methodologies, process improvements and corrective action plans to continually streamline and improve project operations, outcomes, and quality. - Develops, modifies, and executes project policies, ensuring all project team members comply - Meets all standards established for this position as outlined in the corresponding annual performance criteria and bonus template for this position - Responsible for managing all aspects of contract expectations which include: financial review, client management and effective delivery of service level expectations. - Performs other duties as may be assigned by Management Minimum Requirements - Bachelor's degree in relevant field of study and 7+ years of relevant professional experience required, or equivalent combination of education and experience. - Bachelor's degree in Nursing - An active, unencumbered Registered Nurse (RN) license in the state of Massachusetts - Residency in the state of Massachusetts is required - Minimum of 5 years of clinical nursing experience or equivalent relevant experience - Proficiency in Microsoft Office applications Preferred Requirements - Master's degree in Nursing - Proficiency in Adobe applications - Proficiency in Smartsheet - Familiarity with the Time to Test (TTT) assessment - Experience in utilization review or utilization management Home Office Requirements - Maximus provides company-issued computer equipment - Reliable high-speed internet service - Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity - Minimum 5 Mpbs upload speeds - Private and secure workspace #ClinicalServices #LI-Remote EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com . Minimum Salary $ 90,000.00 Maximum Salary $ 120,000.00

Oversee project teams, develop schedules, allocate resources, and ensure project compliance and success. | Requires 5-7 years of project management experience, proficiency in Microsoft Office, and willingness to travel; PMP certification preferred. | Essential Duties and Responsibilities: • Organize project teams, assign individual responsibilities, develop project schedules, and determine resource requirements. • Oversee all facets of project operations. • Deploy resources to address all operational needs. • Make informed decisions and ensure adherence to budgets. • Communicate updates and project status effectively and efficiently. • Recommend innovative methodologies, techniques, and criteria for projects. • Ensure adherence and compliance to internal and external quality standards. Minimum Requirements • Bachelor's degree in related field. • 5-7 years of project management experience required. • Equivalent combination of education and experience considered in lieu of degree. • Project Management Professional (PMP) or similar certification preferred. • Proficiency in Microsoft Office Suite required. • Must be willing and able to travel to Frankfort, KY throughout contract implementation. Home Office Requirements • Internet speed of 20mbps or higher required (you can test this by going to www.speedtest.net ) . • Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router . • Must currently and permanently reside in the Continental US . EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at applicantaccom@maximus.com . Minimum Salary $87,850.00 Maximum Salary $125,000.00

Assist with project tasks including documentation, research, data analysis, and process improvement for the Texas Medicaid and CHIP Enrollment Broker project. | Currently enrolled in an undergraduate program with coursework in business, public policy, or health policy, and proficient in MS Office, especially Excel. | Description & Requirements The MAXIMUS Enrollment Broker Project is interested in hiring interns with backgrounds, skill sets, and career interests that align in the areas of Health Policy and/or Statistical/Quantitative Analysis. Interns hired could work on one or more of the following projects that they are interested in and gain experience working with the Texas Medicaid and CHIP Enrollment Broker project. 1. Assisting the Maximus Enrollment Broker project with supporting HHSC sponsored projects scheduled for summer and fall 2023. The intern will work with various Texas EB managers with project tasks ranging from assisting with meeting notes and documentation to working with staff to complete tasks on the project timeline. The intern will be exposed to working with our state client representatives within HHSC. 2. Assisting the Maximus Enrollment Broker Project to keep abreast of Federal or State legislation or regulation updates that could impact our scope of work. This could include performing research on opportunities to increase scope for the Enrollment Broker project, doing analysis of how other states have implemented similar changes, and attending Legislative committee meetings or tracking legislation. 3. Assisting the Maximus Enrollment Broker project with data analysis projects. The intern will work with various Operations managers along with the Reporting and Operational Research (OR) teams to assist in the analysis of data from either ongoing operations or special projects happening during the internship period. This can include analysis of raw data for trends, assisting with the development of the presentation layer for management review, discovery of additional data needed for analysis, conducting surveys to gather data, etc. 4. Assisting the Maximus Enrollment Broker project with process improvement projects. The intern will work with various Texas EB managers on projects to include documentation of project scope and creation of a project timeline in addition to working on specific project tasks. Project tasks could include research on standards or best practices, surveys to gather data, analysis of project data to draw conclusions/make recommendations, and handing off deliverables to stakeholders. The intern will be exposed to the details of projects that work with clients enrolled in Medicaid and CHIP programs with the State of Texas. Essential Duties and Responsibilities: - Provide data analysis support to project and operations management. - Perform routine administrative functions. - Assist in special projects across various operational departments. - Work on assignments that are moderately difficult and escalate issues to management. - Assist with ad-hoc reporting. Minimum Requirements - Currently enrolled in an accredited college or university and pursuing a college degree in a related field. - Must have completed a minimum of 2 years of coursework. - Skilled in standard computer applications and platforms such as Outlook and MS Office Suite, PowerPoint, and Excel. - Demonstrated ability to juggle multiple priorities with superior attention to detail. - Ability to perform comfortably in a fast-paced, deadline-oriented work environment. - Strong interpersonal communication, teamwork, and customer service skills. • Student currently enrolled in an undergrad program (Junior or Senior level student) with a background or interest in, Business administration, Public policy, Health policy administration, technical writing, instructional design, or similar field. • Strong skills in the MS Office Suite, especially Excel, Word, and PowerPoint • Strong written and verbal communication skills • Ability to perform comfortably in a fast-paced, deadline-oriented work environment • Ability to successfully execute many complex tasks simultaneously; and the ability to work as a team member, as well as independently. • Ability to work well and accept direction from different Managers. This internship is a remote role, with potential in-person team meetings/events. To support collaboration and engagement, preference will be given to candidates who are based in or able to reside in the state of TX for the duration of the program. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews, -please contact People Operations at applicantaccom@maximus.com. Minimum Salary $ 22.00 Maximum Salary $ 22.00

Oversee and improve operational documentation, lead cross-functional teams, and develop policies and procedures for program management. | Requires 5-7 years of management consulting or business analytics experience, knowledge of human services, and change management expertise. | Description & Requirements Maximus is currently seeking a dynamic and experienced Contact Service Center Business Operations Manager to support our AR NWD (Arkansas No Wrong Door) program. This high-level, client-facing role is critical to ensuring operational excellence, driving process improvements, and serving as a trusted advisor to internal and external stakeholders. The Contact Service Center Business Operations Manager is responsible for overseeing document control processes, driving continuous improvement initiatives, and providing strategic leadership to cross-functional teams. The ideal candidate will possess strong analytical skills, a collaborative mindset, and the ability to develop and maintain policies and procedures that align with program guidelines and organizational objectives. This is a hybrid position that requires work to be performed both onsite at our Little Rock, AR office as well as remotely. The percentage of travel initially will be approximately 50%, however will depend on the nature of the project and related activities. This position is contingent upon contract award. Why Maximus? Work/Life Balance Support - Flexibility tailored to your needs! Competitive Compensation - Bonuses based on performance included! Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. Unlimited Time Off Package - Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage. Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). Recognition Platform - Acknowledge and appreciate outstanding employee contributions. Tuition Reimbursement - Invest in your ongoing education and development. Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. Professional Development Opportunities-Participate in training programs, workshops, and conferences Essential Duties and Responsibilities: - Enhance and enforce the document control or change control governance processes. - Provide oversight and perform research and gap analysis to determine and improve effectiveness of all operational documentation and processes. - Provide leadership, guidance, and expertise to internal program management and support teams to solve issues, develop operational documentation, implement change requests, and document process changes. - Provide analytical oversight and review of all relevant initiatives. - Develop tools to enable leadership to address issues and make decisions related to change requests. - Identify and resolve issues, problems, and concerns by leading cross functional teams. - Develop, document, and maintain an effective set of policies and procedures consistent with program guidelines. - Interface with management and steam to determine appropriate policies and procedures. - Responsible for day-to-day operations to meet key performance metrics. - Ensures that business rules and processes established b the Contractor are identified, documented and approved by DHS before and after system go-live. - Oversee CSC development and expansion activities, including but not limited to interviews with DHS divisions. - Recommend improvements to business processes to ensure that the CSC enables cost savings and improved functionality to DHS through process improvement. - Oversee and consult on change management practices with Contractor and with DHS staff. - Lead the development of the Interview Plan and Transfer of Operations Plan as well as ongoing maintenance of stakeholder relationships to ensure the CSC expansion vision is executed. Minimum Requirements - Bachelor's degree in related field. - 5-7 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree. - Five years of experience in management consulting and/or business analytics responsibilities on projects or similar scope required. - Excellent written and verbal communication skills required. - Previous experience in change management required. - Previous experience in human services required. - Knowledge of the Contractor's solution, having implemented and managed the solution in no less than one environment at least as complex as the Contractor's solution required. - Proficiency in Microsoft Office Suite required. Home Office Requirements: - Internet speed of 25mbps or higher required (you can test this by going to - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at View email address on click.appcast.io . Minimum Salary $100,000.00 Maximum Salary $128,000.00

Manage health and human services IT modernization projects, ensuring compliance, stakeholder communication, and resource allocation. | Requires 5-7 years of project management experience, Medicaid-specific knowledge, and leadership in health and human services projects. | Description & Requirements Maximus is currently hiring a remote System Modernization Project Manager. The Health and Human Services (HHS) Systems Modernization Project Manager will be responsible for the planning, development, delivery, deployment, and oversight of Integrated Eligibility (SNAP, TANF and Medicaid) software solutions and modernization activities in alignment with program goals, schedules, and budgetary constraints. The role requires coordination with internal and external stakeholders and adherence to established project and program management standards. This position is contingent upon contract award. Why Maximus? - Competitive Compensation - Quarterly bonuses based on performance included! - Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. - Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. - Paid Time Off Package - Enjoy UTO, Holidays, and sick leave, along with Short and Long Term Disability coverage. - Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). - Recognition Platform - Acknowledge and appreciate outstanding employee contributions. - Tuition Reimbursement - Invest in your ongoing education and development. - Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. - Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. - Professional Development Opportunities - Participate in training programs, workshops, and conferences. Essential Duties and Responsibilities: - Serve as a senior level individual contributor or project manager depending on project. - Manage the resource allocation process within the functional unit and work cooperatively with senior management to ensure utilization goals. - Serve as the central point of contact and primary interface for all project related issues. - Manage client expectations effectively. - Maintain and provide availability information for all resources. - Facilitate team design discussions to ensure appropriate solutions are implemented. - Ensure the project is in compliance with established standards and procedures. - Ensure all appropriate costs are included in quarterly forecasts. - Manage, perhaps through subordinate supervisors, the coordination of the activities of a section or department with responsibility for results, including costs, methods and staffing. - In some instances this manager may be responsible for a functional area and not have any subordinate employees. - Work on issues of diverse scope where analysis of situation or data requires evaluation of a variety of factors, including an understanding of current business trends. - Follow processes and operational policies in selecting methods and techniques for obtaining solutions. - Act as advisor to subordinate(s) to meet schedules and/or resolve problems. - Develop and administer schedules, performance requirements; may have budget responsibilities. - Frequent interaction with subordinate employees, customers, and/or functional peer group managers, normally involving matters between functional areas, other company divisions or units, or customers and the company. - Often must lead a cooperative effort among members of a project team. - Receive assignments in the form of objectives and determine how to use resources to meet schedules and goals. - Provide guidance to subordinates within the latitude of established company policies. - Recommend changes to policies and establish procedures that affect immediate organization(s). Minimum Requirements - Bachelor's Degree in related field. - 5-7 years of relevant professional experience required. - Equivalent combination of education and experience considered in lieu of degree. - Experience with CMS Medicaid Streamline Modular Certification (SMC) and related outcomes required. - Experience researching state Medicaid enrollment documentation and regulations required. - Experience defining and designing Medicaid enrollment and reconciliation solutions required. - Experience speaking with the client/users to understand their specific eligibility business processes required. - Minimum of t hree (3) years' experience in the last five (5) years leading a project for a health and human services organization required. - Must be willing and able to work a shift that supports the Alaska Standard Time zone. Preferred Skills and Qualifications: - Experience in technical leadership. - Strong ability in agile product management techniques. - Ability to rapidly prioritize competing requirements. - Ability in technical work estimation techniques. - Ability to understand and simplify customer requirements. - Ability to communicate end user feedback to technical and design leads. - Strong communication skills (both written and oral). - Proven knowledge of industry standards. - Project Management Professional (PMP) certified. Home Office Requirements: - Internet speed of 20mbps or higher required (you can test this by going to - Connectivity to the internet via either Wi-Fi or Category 5 or 6 ethernet patch cable to the home router. - Must currently and permanently reside in the Continental US. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process-including accessing job postings, completing assessments, or participating in interviews,-please contact People Operations at View email address on click.appcast.io . Minimum Salary $135,000.00 Maximum Salary $155,000.00

Lead and expand Maximus' consulting services in public health and human services, focusing on strategy, market expansion, and client relationships. | Requires 15+ years in public sector management consulting, deep knowledge of Medicaid and health programs, and experience with digital transformation and AI in the public sector. | General information Date Friday, January 23, 2026 City Austin State TX Country United States Working time Full-time Description & Requirements Maximus is looking for a Managing Director to lead strategic expansion within our Consulting Services practice. This executive-level role will shape the future of public sector consulting, with a focus on state and local Human Services and healthcare programs. This role is ideal for a proven consulting leader with deep state and local level consulting experience and a strong record of scaling practices across multiple programs within HHS. Why Maximus? • 🔄 Work/Life Balance Support - Flexibility tailored to your needs! • 💰 Competitive Compensation - Bonuses based on performance included! • 🛡️ Comprehensive Insurance Coverage - Choose from various plans, including Medical, Dental, Vision, Prescription, and partially funded HSA. Additionally, enjoy Life insurance benefits and discounts on Auto, Home, Renter's, and Pet insurance. • 🌟 Future Planning - Prepare for retirement with our 401K Retirement Savings plan and Company Matching. • 🏝️Unlimited Time Off Package – Enjoy UTO, Holidays, and extended sick leave, along with Short and Long Term Disability coverage. • 🌱 Holistic Wellness Support - Access resources for physical, emotional, and financial wellness through our Employee Assistance Program (EAP). • 🏆 Recognition Platform - Acknowledge and appreciate outstanding employee contributions. • 📚 Tuition Reimbursement - Invest in your ongoing education and development. • 🎁 Employee Perks and Discounts - Additional benefits and discounts exclusively for employees. • 🌟 Maximus Wellness Program and Resources - Access a range of wellness programs and resources tailored to your needs. • 📚 Professional Development Opportunities-Participate in training programs, workshops, and conferences. • 📝Licensures and Certifications-Maximus assumes the expenses associated with renewing licenses and certifications for its employees. Essential Duties and Responsibilities: • Lead strategic planning of the Consulting Services division to bolster Maximus’ position as a leader in public sector consulting, especially in Health and Human Services programs. • Guide the development and deployment of consulting services addressing complex challenges in core Health and Human Services program areas including Medicaid, public health, Integrated Eligibility, child welfare, SNAP, child and family services, and related domains. • Develop go-to-market strategies for new service lines, partnerships, and geographic regions. • Identify, evaluate, and pursue new and adjacent public sector market opportunities such as transportation, labor, and tax/revenue to expand Maximus’ consulting reach beyond traditional domains. • Oversee the development and progress of business development including pipeline activities. • Collaborate with Senior Leadership to set growth targets and monitor progress against set goals. • Develop and communicate a compelling vision for the Consulting Services division that is aligned with Maximus’ mission and long-term goals. • Serve as executive sponsor for key accounts, ensuring exceptional client satisfaction and service delivery while interacting with clients to identify issues as well as opportunities for growth. • Champion innovation, best practices, and continuous improvement to ensure sustainability and adaptability across consulting engagements. • Leverage knowledge of policy, program operations, technology trends, and funding mechanisms to design innovative, client-centered solutions with heavy focus on Medicaid and other health related programs. • Serve as a thought leader who will represent Maximus at industry forums, conferences, and client engagements. • Monitor market trends, regulatory changes, and competitive landscape to anticipate client needs, and proactively position Maximus for enhanced relevance and impact. • Foster enduring partnerships with senior government officials, agencies, and stakeholders. • Help build and lead high-performing, diverse teams capable of executing complex consulting assignments by recruiting, retaining, and developing top-tier talent with expertise in Health and Human Services and adjacent industries. • Typically leads multiple teams of directors/senior managers and/or managers and mentors emerging leaders while cultivating a culture of innovation, inclusion, and professional growth. Minimum Requirements • Bachelor’s degree or equivalent experience in public administration, IT, business, health policy, or equivalent experience. • 15+ years of progressive leadership experience in public sector management consulting with demonstrable success in Health and Human Services projects. • Proven track record of expanding consulting practices outside established core areas to include launching new service lines and entering new markets. • Deep understanding of state and local government procurement, program operations, and regulatory frameworks relevant to Health and Human Services. • Strong working knowledge of public assistance programs, with an emphasis on Medicaid and health programs and services. • Advanced knowledge in Information Technology (IT) and Artificial Intelligence (AI). • Experience with digital transformation, data analytics, and technology-enabled consulting solutions within the public sector. • Exceptional analytical, strategic thinking, and problem-solving skills. • Outstanding communication skills to include experience presenting to executive audiences and government officials. • Demonstrated experience managing large cross-functional teams and complex client relationships. • Proven leadership in public sector consulting, especially in Medicaid and Health and Human Services (HHS). • Strong executive presence, with experience in state and local consulting. • Skilled in business development, financial oversight, and talent development. • Comfortable in a matrixed, fast-paced environment. • Experience with cross-functional collaboration and succession planning. • Must be able and willing to travel for business up to 25-33% of the time. • Experience in State and Local public sector consulting is required. Home Office Requirements: • Maximus provides company-issued computer equipment • Reliable high-speed internet service • Minimum 20 Mpbs download speeds/50 Mpbs for shared internet connectivity • Minimum 5 Mpbs upload speeds • Private and secure workspace • Must currently and permanently reside in Texas EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at applicantaccom@maximus.com. Minimum Salary $ 225,000.00 Maximum Salary $ 275,000.00

Assist in designing, developing, and testing software applications, with opportunities to explore AI tools, under mentorship. | Current student with basic proficiency in front-end development, interested in AI, and willing to work full-time during summer. | General information Date Friday, December 5, 2025 City Princeton State NJ Country United States Working time Full-time Description & Requirements This person will work on small but significant software engineering assignments including, but not limited to, creating and demonstrating web applications. Intern will also have opportunity to explore/use tools involving AI. Intern must reside within commutable distance of Princeton, NJ office, to work onsite a minimum of 2 days weekly-no relocation funding is available. Additionally, the selected intern will gain knowledge of general business principles, corporate organizational structure and government process improvement. Throughout the summer, you will have the opportunity to meet, interact, and collaborate among various project teams, consultants, senior management, executives and peers. Guidance and training on operations standards and protocols will be provided by the Manager. BENEFITS / COMPENSATION: Hourly pay range is competitive and commensurate with education and experience. Interns are eligible for benefits. All computer equipment and access to digital systems will be provided to the hired candidate. Students may also complete the internship for academic credit, subject to the qualifications of their academic program. PROGRAM DETAILS: This position requires a commitment of 40 full-time hours per week, with availability during usual business hours (8AM-6PM ET), for the duration of a 10-week summer program: starting Tuesday, May 26th and ending Friday, August 7th, 2026 Essential Duties and Responsibilities: • Work on IT assignments of moderate difficulty under the direction of a more senior mentor to build a well-rounded skillset. • Escalate issues and questions to management, as necessary. • Participate in group discussions with peers or external groups to solution problems of moderate scope. • Participate in meetings to gain process knowledge and guidance on assigned projects. • Read, understand, and perform assignments within prescribed guidelines. • Approach challenges and create solutions with a critical thinking and customer service mindset. • Prepare standard reports and presentation materials. Working under the guidance and supervision of the team Director, the Intern will: • Assist in the design, development, and implementation of software applications and business systems. • Code, test, debug, implement, and document moderately complex software programs. • Perform functional analysis and design for small to moderate projects. • Conduct technical analysis and provide application support, troubleshooting a variety of problems. • Support user acceptance testing and unit testing. • Write concise and clear technical documents. • Develop code for modules of small scope. • Perform/support user acceptance testing and unit testing. • Provide post-deployment support for enterprise applications. • Perform other duties as assigned by management. Minimum Requirements • High school diploma or GED required and 0-2 years of relevant professional experience required, or equivalent combination of education and experience. This position is reserved for a current senior level or graduate student. • Good organizational, planning, and time management abilities. • Strong interpersonal communication, teamwork, and customer service skills. • Limited use and/or application of basic principles, theories, and concepts. • Strong proficiency in front-end development particularly JavaScript. • Bring creativity and initiative as we evolve our tech and product strategy. • Experience or interest in work with React J(a strong plus), some understanding of cloud and cloud deployment, also AWS and NodeJs or similar. • Willingness to explore new technologies, especially AI. • A team player who's excited to grow with the company. EEO Statement Maximus is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, age, national origin, disability, veteran status, genetic information and other legally protected characteristics. Pay Transparency Maximus compensation is based on various factors including but not limited to job location, a candidate's education, training, experience, expected quality and quantity of work, required travel (if any), external market and internal value analysis including seniority and merit systems, as well as internal pay alignment. Annual salary is just one component of Maximus's total compensation package. Other rewards may include short- and long-term incentives as well as program-specific awards. Additionally, Maximus provides a variety of benefits to employees, including health insurance coverage, life and disability insurance, a retirement savings plan, paid holidays and paid time off. Compensation ranges may differ based on contract value but will be commensurate with job duties and relevant work experience. An applicant's salary history will not be used in determining compensation. Maximus will comply with regulatory minimum wage rates and exempt salary thresholds in all instances. Accommodations Maximus provides reasonable accommodations to individuals requiring assistance during any phase of the employment process due to a disability, medical condition, or physical or mental impairment. If you require assistance at any stage of the employment process—including accessing job postings, completing assessments, or participating in interviews,—please contact People Operations at applicantaccom@maximus.com. Minimum Salary $ 27.00 Maximum Salary $ 35.00

Provide frontline customer support for healthcare-related inquiries, ensuring accurate information delivery and issue resolution. | Minimum 1 year customer service experience, strong communication skills, proficiency with computer systems, and ability to handle sensitive information confidentially. | Job Title: Customer Service Representative - Healthcare Company Overview: Maximus is a leading provider of government health and human services, dedicated to helping people live healthier and more productive lives. With a strong commitment to community impact and innovation, Maximus offers a supportive and dynamic work environment where employees can grow and make a difference. Role Overview: As a Customer Service Representative in Healthcare, you will be the frontline support for clients seeking assistance with healthcare-related inquiries. Your role is crucial in delivering exceptional service, resolving issues efficiently, and ensuring a positive experience for every customer. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone and in-person. - You will assist clients with healthcare program information and eligibility requirements. - You will document and track customer interactions accurately in the system. - You will resolve customer concerns and escalate complex issues when necessary. - You will maintain up-to-date knowledge of healthcare policies and procedures. - You will collaborate with team members to improve service delivery. - You will participate in ongoing training to enhance your skills and knowledge. What You Bring: - You bring at least 1 year of experience in customer service, preferably in healthcare. - You bring strong communication skills, both verbal and written. - You bring the ability to handle sensitive information with confidentiality. - You bring proficiency in using computer systems and customer management software. - You bring a positive attitude and a commitment to providing excellent service. Bonus Points If You Have: - You have experience working in a healthcare environment. - You have bilingual language skills. - You have knowledge of government healthcare programs. - You have prior experience with data entry and record keeping. What We Offer: - We offer a competitive hourly wage of $15.00 plus a $500 new hire bonus. - We offer comprehensive health benefits including medical, dental, and vision. - We offer paid time off and holiday pay. - We offer opportunities for career advancement and professional development. - We offer a supportive and inclusive workplace culture. Ready to Apply? To apply, please submit your resume and cover letter through our careers page at www.maximus.com/careers or visit our Hattiesburg office in person. We look forward to welcoming you to the Maximus team!

Provide exceptional customer service by assisting healthcare clients with inquiries, resolving issues, and maintaining accurate records. | At least 1 year of customer service experience, proficiency in communication and computer skills, and ability to work full-time on-site in Hattiesburg, MS. | Job Title: Customer Service Representative - Healthcare Company Overview: Maximus is a leading provider of government health and human services, dedicated to helping people live healthier and more productive lives. With a strong commitment to community impact and innovation, Maximus offers a supportive and dynamic work environment where employees can grow and make a difference. Role Overview: As a Customer Service Representative in Healthcare, you will be the frontline support for clients seeking assistance with healthcare-related inquiries. Your role is crucial in delivering exceptional service, resolving issues efficiently, and ensuring a positive experience for every customer. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone and email. - You will assist customers with healthcare program information and eligibility requirements. - You will document and track customer interactions accurately in the system. - You will resolve customer issues by identifying problems and providing appropriate solutions. - You will collaborate with team members and supervisors to improve service delivery. - You will maintain up-to-date knowledge of healthcare policies and procedures. - You will meet or exceed performance metrics and quality standards. What You Bring: - You have at least 1 year of experience in customer service, preferably in healthcare. - You possess excellent communication and interpersonal skills. - You are proficient with computer systems and data entry. - You demonstrate strong problem-solving abilities and attention to detail. - You are able to work on-site in Hattiesburg, MS, full-time. Bonus Points If You Have: - Experience working with government healthcare programs. - Bilingual skills, especially in Spanish. - Familiarity with CRM software. - Previous experience in a call center environment. What We Offer: - We offer a competitive hourly wage of $15.00 plus a $500 new hire bonus. - We offer comprehensive health benefits including medical, dental, and vision. - We offer paid time off and holiday pay. - We offer opportunities for career advancement and professional development. - We offer a supportive and inclusive workplace culture. Ready to Apply? Submit your application through the Maximus careers website or contact our HR department directly to start your journey with us today.

Provide frontline customer support for healthcare program inquiries, ensuring accurate information and issue resolution. | At least 1 year of customer service experience, strong communication skills, basic computer proficiency, and a high school diploma or equivalent. | Job Title: Customer Service Representative - Healthcare Company Overview: Maximus is a leading provider of government health and human services, dedicated to helping individuals and families access the care and support they need. With a strong commitment to community well-being and innovation, Maximus delivers high-quality services that improve lives across the United States. Role Overview: As a Customer Service Representative in Healthcare, you will be the frontline support for clients seeking assistance with healthcare programs. Your role is vital in ensuring a positive experience by providing accurate information, resolving inquiries, and guiding clients through complex healthcare processes. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone and in-person. - You will assist clients in understanding healthcare benefits and eligibility requirements. - You will document and track customer interactions accurately in the system. - You will collaborate with healthcare providers and internal teams to resolve issues. - You will maintain up-to-date knowledge of healthcare policies and procedures. - You will handle sensitive information with confidentiality and professionalism. - You will contribute to continuous improvement initiatives to enhance customer service quality. What You Bring: - Minimum of 1 year experience in customer service, preferably in healthcare or related fields. - Strong communication skills, both verbal and written. - Ability to handle multiple tasks and prioritize effectively in a fast-paced environment. - Basic computer proficiency, including data entry and use of customer management systems. - High school diploma or equivalent required. Bonus Points If You Have: - Experience working in government healthcare programs. - Bilingual skills, especially Spanish. - Familiarity with healthcare regulations and compliance standards. - Previous experience in a call center environment. What We Offer: - We offer a competitive hourly base pay of $15.00 plus a $500 new hire bonus. - We offer comprehensive health, dental, and vision insurance plans. - We offer paid time off and holiday pay. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive workplace culture. Ready to Apply? Please submit your application through our careers page or send your resume and cover letter to the provided contact email. We look forward to welcoming you to the Maximus team!

Provide frontline customer support for healthcare program inquiries, assist clients with eligibility and benefits, document interactions, and collaborate with teams to resolve issues. | At least 1 year of customer service experience, proficiency in communication and computer skills, ability to work full-time on-site in Hattiesburg, MS. | Job Title: Customer Service Representative - Healthcare Company Overview: Maximus is a leading provider of government health and human services, dedicated to helping individuals and families access the care and support they need. With a strong commitment to community well-being and innovation, Maximus partners with public agencies to deliver high-quality services that improve lives. Role Overview: As a Customer Service Representative in Healthcare, you will be the frontline support for clients seeking assistance with healthcare programs. Your role is vital in ensuring clear communication, accurate information delivery, and compassionate service to help clients navigate complex healthcare systems. What You'll Do: - You will respond promptly and professionally to inbound customer inquiries regarding healthcare services. - You will assist clients in understanding program eligibility, benefits, and application processes. - You will document all customer interactions accurately in the system. - You will collaborate with internal teams to resolve client issues efficiently. - You will maintain up-to-date knowledge of healthcare policies and procedures. - You will provide feedback to management on common client concerns and service improvements. - You will adhere to all confidentiality and compliance standards. What You Bring: - You bring at least 1 year of experience in customer service, preferably in healthcare or government services. - You have excellent verbal and written communication skills. - You are proficient with basic computer applications and data entry. - You demonstrate strong problem-solving abilities and attention to detail. - You have the ability to work on-site in Hattiesburg, MS, full-time. Bonus Points If You Have: - Experience working with healthcare programs such as Medicaid or Medicare. - Bilingual skills, especially in Spanish. - Familiarity with CRM software and call center environments. - Previous experience in a government or public service role. What We Offer: - We offer a competitive hourly wage of $15.00 plus a $500 new hire bonus. - We offer comprehensive health benefits including medical, dental, and vision coverage. - We offer paid time off and holiday pay. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive workplace culture. Ready to Apply? To join our team as a Customer Service Representative - Healthcare, please submit your resume and cover letter through our careers page at www.maximus.com/careers or email your application to recruiting@maximus.com. We look forward to hearing from you!

Provide bilingual customer service support to healthcare clients, assisting with inquiries, problem resolution, and information dissemination. | Minimum 2 years customer service experience, bilingual Spanish-English fluency, strong communication and problem-solving skills, proficiency with customer service software and Microsoft Office. | Job Title: Customer Service Representative - Bilingual Spanish, Healthcare Company Overview: Maximus is a leading provider of government health and human services, dedicated to helping people live healthier and more productive lives. With a strong commitment to innovation and community impact, Maximus offers comprehensive solutions that improve access to healthcare and social services across the United States. Role Overview: As a Customer Service Representative at Maximus, you will play a vital role in supporting healthcare programs by providing exceptional bilingual (Spanish-English) customer service. You will assist clients in navigating healthcare options, answering inquiries, and resolving issues to ensure a positive experience. What You'll Do: - You will respond promptly and professionally to customer inquiries in both Spanish and English. - You will assist clients in understanding healthcare benefits and eligibility requirements. - You will document and track customer interactions accurately in the system. - You will resolve customer issues by identifying problems and providing effective solutions. - You will collaborate with healthcare providers and internal teams to facilitate service delivery. - You will maintain up-to-date knowledge of healthcare policies and program changes. - You will provide feedback to improve customer service processes and client satisfaction. What You Bring: - You bring at least 2 years of experience in customer service, preferably in healthcare or government programs. - You have fluency in both Spanish and English, with excellent verbal and written communication skills. - You possess strong problem-solving abilities and attention to detail. - You are proficient with customer service software and Microsoft Office applications. - You demonstrate empathy and patience when dealing with diverse client populations. Bonus Points If You Have: - Experience working in a healthcare call center environment. - Knowledge of Medicaid, Medicare, or other government healthcare programs. - Additional language skills beyond Spanish and English. - Certification in customer service or healthcare-related fields. What We Offer: - We offer competitive salary and comprehensive health benefits. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive work environment. - We offer flexible work schedules to promote work-life balance. - We offer employee wellness programs and community engagement initiatives. Ready to Apply? Please submit your resume and cover letter through our online application portal at www.maximus.com/careers. We look forward to welcoming you to our team!

Provide bilingual customer service support to Spanish-speaking healthcare clients, resolving inquiries and maintaining accurate records. | 1-2 years of customer service experience, bilingual in Spanish and English, strong communication and problem-solving skills, ability to work on-site full-time. | Job Title: Customer Service Representative - Bilingual Spanish, Healthcare Company Overview: Maximus is a leading provider of government health and human services, dedicated to helping people live healthier and more productive lives. With a strong commitment to community impact and innovation, Maximus offers rewarding career opportunities in a supportive and dynamic environment. Role Overview: As a Bilingual Spanish Customer Service Representative in the healthcare sector, you will be the frontline support for Spanish-speaking clients, ensuring they receive accurate information and compassionate assistance. Your role is vital in facilitating communication and resolving inquiries to enhance client satisfaction and healthcare outcomes. What You'll Do: - You will handle inbound calls from Spanish-speaking healthcare clients, providing clear and empathetic support. - You will resolve client inquiries related to healthcare services, benefits, and eligibility. - You will document client interactions accurately in the system to maintain up-to-date records. - You will collaborate with healthcare providers and internal teams to address client needs effectively. - You will maintain confidentiality and comply with healthcare regulations and company policies. - You will participate in ongoing training to stay informed about healthcare programs and customer service best practices. - You will contribute to a positive team environment by sharing knowledge and supporting colleagues. What You Bring: - You bring at least 1-2 years of customer service experience, preferably in healthcare or a related field. - You are fluent in both Spanish and English, with excellent verbal and written communication skills. - You have strong problem-solving abilities and a patient, empathetic approach to client interactions. - You are proficient with basic computer applications and able to learn new software quickly. - You have the ability to work on-site in Brownsville, TX, full-time. Bonus Points If You Have: - Experience working in a healthcare call center or government health services. - Knowledge of healthcare terminology and insurance processes. - Additional language skills beyond Spanish and English. - Certification in customer service or healthcare-related training. What We Offer: - We offer a competitive hourly base pay of $16.50 plus potential bonuses totaling up to $2,900. - We offer a $500 new hire bonus to welcome you to the team. - We offer comprehensive health, dental, and vision insurance plans. - We offer paid time off and opportunities for career advancement. - We offer a supportive work environment with ongoing training and development. Ready to Apply? To join our team at Maximus as a Bilingual Spanish Customer Service Representative, please submit your application through our careers website or contact our recruitment team directly. We look forward to hearing from you!

Provide exceptional customer service to healthcare clients by addressing inquiries, resolving issues, and facilitating communication between clients and healthcare providers. | 1-2 years of customer service experience, strong communication skills, proficiency with customer service software, and ability to handle sensitive healthcare information. | Job Title: Customer Service Representative - Healthcare Company Overview: Maximus is a leading provider of government services, dedicated to helping people achieve their potential through innovative healthcare solutions. With a strong commitment to community well-being and employee growth, Maximus fosters a supportive and dynamic work environment. Role Overview: As a Customer Service Representative in Healthcare, you will be the frontline support for clients seeking assistance with healthcare programs. Your role is vital in ensuring clear communication, problem resolution, and delivering exceptional service to improve client satisfaction. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, and in-person. - You will assist clients in understanding healthcare benefits and eligibility requirements. - You will document and track customer interactions accurately in the system. - You will resolve customer issues by identifying problems and providing effective solutions. - You will collaborate with healthcare providers and internal teams to facilitate service delivery. - You will maintain up-to-date knowledge of healthcare policies and procedures. - You will contribute to continuous improvement initiatives by providing feedback on customer experiences. - You will adhere to all confidentiality and compliance standards related to healthcare information. What You Bring: - Minimum of 1-2 years of experience in customer service, preferably in healthcare or related fields. - Strong communication skills, both verbal and written. - Ability to handle sensitive information with discretion and professionalism. - Proficiency in using customer service software and Microsoft Office Suite. - Excellent problem-solving skills and attention to detail. - Ability to work effectively in a fast-paced, team-oriented environment. Bonus Points If You Have: - Experience working with government healthcare programs such as Medicaid or Medicare. - Bilingual abilities, especially in Spanish. - Previous experience in a call center or healthcare setting. - Certification in customer service or healthcare administration. What We Offer: - We offer a $1,000 new hire bonus and up to $2,400 in additional potential bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer paid time off and holiday pay to support work-life balance. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive workplace culture. Ready to Apply? To join our team at Maximus as a Customer Service Representative - Healthcare, please submit your resume and cover letter through our careers page or email them directly to hiring@maximus.com. We look forward to hearing from you!

Provide bilingual customer service support in healthcare, assisting clients with inquiries and maintaining accurate records. | 1-2 years customer service experience, bilingual Spanish and English fluency, healthcare knowledge preferred, strong communication and problem-solving skills. | Job Title: Customer Service Representative - Bilingual Spanish, Healthcare (Part Time) Company Overview: Maximus is a leading provider of government health and human services, dedicated to helping people live healthier and more productive lives. With a strong commitment to community impact and innovation, Maximus offers rewarding career opportunities in a supportive and inclusive environment. Role Overview: As a Bilingual Spanish Customer Service Representative in the healthcare sector, you will play a vital role in assisting Spanish-speaking clients with their healthcare inquiries and services. This part-time position focuses on delivering exceptional customer support while ensuring clear communication and understanding. What You'll Do: - You will respond promptly and professionally to customer inquiries in both Spanish and English. - You will assist clients with healthcare-related questions, providing accurate information and guidance. - You will document and update customer records with detailed and accurate information. - You will collaborate with healthcare providers and internal teams to resolve client issues. - You will maintain confidentiality and comply with healthcare regulations and company policies. - You will participate in ongoing training to stay current with healthcare programs and services. - You will contribute to a positive customer experience by demonstrating empathy and cultural sensitivity. What You Bring: - You bring at least 1-2 years of customer service experience, preferably in healthcare or a related field. - You are fluent in both Spanish and English, with excellent verbal and written communication skills. - You have strong problem-solving abilities and attention to detail. - You are comfortable using computer systems and software to manage customer information. - You have the ability to work part-time hours with flexibility. Bonus Points If You Have: - Experience working in a healthcare environment or with government health programs. - Knowledge of healthcare terminology and regulations. - Previous experience in a bilingual customer service role. - Strong interpersonal skills and the ability to work well in a team. What We Offer: - We offer a $500 new hire bonus and up to $2,400 in additional potential bonuses. - We offer flexible part-time schedules to support work-life balance. - We offer comprehensive training and professional development opportunities. - We offer a supportive and inclusive workplace culture. - We offer competitive pay and benefits tailored to part-time employees. Ready to Apply? To join our team as a Bilingual Spanish Customer Service Representative, please submit your application through our careers page or contact our recruitment team directly. We look forward to hearing from you!

Provide frontline customer support for healthcare program inquiries, assist with applications, and ensure accurate documentation and resolution of client issues. | Minimum 2 years customer service experience, preferably in healthcare, strong communication skills, computer proficiency, and ability to handle sensitive information confidentially. | Job Title: Customer Service Representative - Healthcare Company Overview: Maximus is a leading provider of government services, dedicated to helping people access essential healthcare and social services. With a commitment to excellence and innovation, Maximus supports communities across the United States by delivering high-quality customer service and program management. Role Overview: As a Customer Service Representative in Healthcare, you will be the frontline support for individuals seeking assistance with healthcare programs. Your role is vital in ensuring clients receive accurate information and compassionate service, helping them navigate complex healthcare systems. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone and in-person. - You will provide detailed information about healthcare programs and eligibility requirements. - You will assist clients in completing applications and resolving issues related to their healthcare benefits. - You will document all customer interactions accurately in the system. - You will collaborate with team members and other departments to resolve complex cases. - You will maintain up-to-date knowledge of healthcare policies and procedures. - You will contribute to continuous improvement initiatives to enhance customer experience. What You Bring: - You bring at least 2 years of experience in customer service, preferably in healthcare or government services. - You have excellent communication skills, both verbal and written. - You are proficient with computer systems and data entry. - You demonstrate empathy and patience when dealing with diverse populations. - You have the ability to handle sensitive information confidentially. Bonus Points If You Have: - Experience working in a healthcare call center environment. - Knowledge of Medicaid, Medicare, or other public health programs. - Bilingual skills, especially in Spanish. - Familiarity with CRM software and Microsoft Office Suite. What We Offer: - We offer a $1,000 new hire bonus and up to $2,400 in additional potential bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer paid time off and holiday pay. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive workplace culture. Ready to Apply? To join our team at Maximus as a Customer Service Representative - Healthcare, please submit your resume and cover letter through our careers page or contact our HR department directly. We look forward to helping you grow your career while making a difference in your community.

Provide frontline customer support for healthcare-related inquiries, ensuring accurate information and empathetic service. | 1-2 years of customer service experience, preferably in healthcare, with strong communication and computer skills. | Job Title: Customer Service Representative - Healthcare Company Overview: Maximus is a leading provider of government health and human services, dedicated to helping people live healthier and more productive lives. With a strong commitment to innovation and community impact, Maximus offers rewarding career opportunities in a supportive and dynamic environment. Role Overview: As a Customer Service Representative in Healthcare, you will be the frontline support for clients seeking assistance with healthcare-related inquiries. Your role is vital in ensuring a positive experience by providing accurate information and empathetic service. What You'll Do: - You will respond promptly and professionally to customer inquiries via phone, email, or in-person. - You will assist clients in understanding healthcare programs, benefits, and eligibility requirements. - You will document and track customer interactions accurately in the system. - You will collaborate with healthcare providers and internal teams to resolve issues efficiently. - You will maintain up-to-date knowledge of healthcare policies and procedures. - You will identify opportunities to improve customer service processes. - You will handle sensitive information with confidentiality and professionalism. - You will contribute to team goals and participate in training sessions. What You Bring: - You bring at least 1-2 years of customer service experience, preferably in healthcare or related fields. - You have excellent communication skills, both verbal and written. - You are proficient with computer systems and data entry. - You demonstrate strong problem-solving abilities and attention to detail. - You have the ability to work effectively in a fast-paced, team-oriented environment. Bonus Points If You Have: - Experience with healthcare software or electronic health records (EHR). - Bilingual skills, especially in Spanish. - Knowledge of government healthcare programs such as Medicaid or Medicare. - Previous experience working in a call center environment. What We Offer: - We offer a $1,000 new hire bonus and up to $2,400 in additional potential bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer paid time off and holiday pay. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive workplace culture. Ready to Apply? To join our team at Maximus as a Customer Service Representative in Healthcare, please submit your application through our careers page or contact our HR department directly. We look forward to hearing from you!