Maximus

Compensation

Full Description

Job Title: Customer Service Representative - Bilingual Spanish, Healthcare (Part Time) Company Overview: Maximus is a leading provider of government health and human services, dedicated to helping people live healthier and more productive lives. With a strong commitment to community impact and innovation, Maximus offers rewarding career opportunities in a supportive and inclusive environment. Role Overview: As a Bilingual Spanish Customer Service Representative in the healthcare sector, you will play a vital role in assisting Spanish-speaking clients with their healthcare inquiries and services. This part-time position focuses on delivering exceptional customer support while ensuring clear communication and understanding. What You'll Do: - You will respond promptly and professionally to customer inquiries in both Spanish and English. - You will assist clients with healthcare-related questions, providing accurate information and guidance. - You will document and update customer records with detailed and accurate information. - You will collaborate with healthcare providers and internal teams to resolve client issues. - You will maintain confidentiality and comply with healthcare regulations and company policies. - You will participate in ongoing training to stay current with healthcare programs and services. - You will contribute to a positive customer experience by demonstrating empathy and cultural sensitivity. What You Bring: - You bring at least 1-2 years of customer service experience, preferably in healthcare or a related field. - You are fluent in both Spanish and English, with excellent verbal and written communication skills. - You have strong problem-solving abilities and attention to detail. - You are comfortable using computer systems and software to manage customer information. - You have the ability to work part-time hours with flexibility. Bonus Points If You Have: - Experience working in a healthcare environment or with government health programs. - Knowledge of healthcare terminology and regulations. - Previous experience in a bilingual customer service role. - Strong interpersonal skills and the ability to work well in a team. What We Offer: - We offer a $500 new hire bonus and up to $2,400 in additional potential bonuses. - We offer flexible part-time schedules to support work-life balance. - We offer comprehensive training and professional development opportunities. - We offer a supportive and inclusive workplace culture. - We offer competitive pay and benefits tailored to part-time employees. Ready to Apply? To join our team as a Bilingual Spanish Customer Service Representative, please submit your application through our careers page or contact our recruitment team directly. We look forward to hearing from you!