Innova

Manage service engagements by acting as liaison between clients and services team, ensuring timely delivery and quality. | 3+ years experience in service management or client engagement, strong communication, project management skills, and proficiency with relevant tools. | Job Title: Services Engagement Supervisor Company Overview: Innova Solutions is a leading technology and consulting firm dedicated to delivering innovative solutions that drive business success. With a strong commitment to client satisfaction and operational excellence, Innova partners with organizations across various industries to optimize their service delivery and engagement strategies. Role Overview: As a Services Engagement Supervisor, you will play a pivotal role in ensuring seamless service operations by acting as the primary liaison between the Services team and clients. Your leadership will enable effective communication, coordination, and execution of service engagements to meet client expectations and drive project success. What You'll Do: - You will manage and oversee all aspects of service engagements to ensure timely and quality delivery. - You will act as the main point of contact between clients and the Services team, facilitating clear communication. - You will coordinate cross-functional teams to resolve issues and optimize service workflows. - You will monitor service performance metrics and report on engagement progress to stakeholders. - You will identify opportunities for process improvements and implement best practices. - You will support contract management activities and ensure compliance with service agreements. - You will mentor and guide team members to enhance their performance and professional growth. - You will assist in preparing documentation and presentations for client meetings. What You Bring: - Minimum of 3 years of experience in service management or client engagement roles. - Strong communication and interpersonal skills to effectively liaise with clients and internal teams. - Proven ability to manage multiple projects and priorities in a fast-paced environment. - Experience with service delivery frameworks and contract management. - Proficiency in project management tools and Microsoft Office Suite. Bonus Points If You Have: - Experience working in a remote or virtual team environment. - Knowledge of IT service management (ITSM) methodologies such as ITIL. - Background in technology consulting or professional services. - Certification in project management (PMP, CAPM) or service management. What We Offer: - We offer a fully remote work environment to support work-life balance. - We offer competitive contract compensation with potential for extension. - We offer opportunities for professional development and skill enhancement. - We offer a collaborative and inclusive company culture. - We offer flexible scheduling to accommodate diverse needs. Ready to Apply? To apply, please submit your resume and a cover letter detailing your relevant experience to our careers portal at www.innovasolutions.com/careers. We look forward to hearing from you!

Coordinate and supervise service engagement activities, act as liaison between clients and services team, monitor performance, manage escalations, collaborate cross-functionally, and ensure compliance. | Minimum 3 years experience in service engagement or project management, strong communication skills, ability to manage multiple priorities, experience with remote work, proficiency in project management tools. | Job Title: Services Engagement Supervisor Company Overview: Innova Solutions is a leading technology and consulting firm dedicated to delivering innovative solutions that drive business success. With a strong commitment to client satisfaction and operational excellence, Innova partners with organizations across various industries to optimize their service delivery and engagement strategies. Role Overview: As a Services Engagement Supervisor, you will play a critical role in enabling all aspects of service delivery by acting as a liaison between the services team and clients. Your focus will be on ensuring seamless communication, efficient project execution, and high-quality service outcomes during the contract period. What You'll Do: - You will coordinate and supervise service engagement activities to meet client expectations and project timelines. - You will act as the primary point of contact between clients and the services team, facilitating clear and timely communication. - You will monitor service delivery performance and implement improvements to enhance client satisfaction. - You will manage escalations and resolve issues promptly to maintain service quality. - You will collaborate with cross-functional teams to align service strategies with client needs. - You will prepare and present regular status reports to stakeholders. - You will ensure compliance with contractual obligations and company policies. - You will support the onboarding and training of new team members as needed. What You Bring: - Minimum of 3 years of experience in service engagement, project management, or client relations. - Strong communication and interpersonal skills to effectively liaise with clients and internal teams. - Proven ability to manage multiple priorities and work under tight deadlines. - Experience with remote work environments and virtual team coordination. - Proficiency in project management tools and Microsoft Office Suite. Bonus Points If You Have: - Experience in the technology or consulting industry. - Familiarity with contract management and service level agreements (SLAs). - Certification in project management (PMP, Agile, or similar). - Previous experience supervising or leading service teams. What We Offer: - We offer a fully remote work environment to support work-life balance. - We offer competitive contract compensation with potential for extension. - We offer opportunities for professional development and skill enhancement. - We offer a collaborative and inclusive company culture. - We offer flexible scheduling to accommodate diverse needs. Ready to Apply? To apply for the Services Engagement Supervisor position at Innova Solutions, please submit your resume and a cover letter detailing your relevant experience to our careers portal or email hr@innovasolutions.com. We look forward to hearing from you!

Coordinate and supervise service engagement activities, act as liaison between services team and clients, monitor performance, manage escalations, collaborate cross-functionally, and ensure compliance. | Minimum 3 years experience in service engagement or project management, strong communication skills, ability to manage multiple priorities, experience with remote coordination, and problem-solving skills. | Job Title: Services Engagement Supervisor Company Overview: Innova Solutions is a leading technology and consulting firm dedicated to delivering innovative solutions that drive business success. With a strong commitment to client satisfaction and operational excellence, Innova partners with organizations across various industries to optimize their service delivery and engagement strategies. Role Overview: As a Services Engagement Supervisor, you will play a critical role in enabling all aspects of service delivery by acting as a liaison between the services team and clients. Your focus will be on ensuring seamless communication, efficient project execution, and high-quality service outcomes during the contract period. What You'll Do: - You will coordinate and supervise service engagement activities to meet client expectations and project timelines. - You will act as the primary point of contact between the services team and clients, facilitating clear and timely communication. - You will monitor service delivery performance and implement improvements to enhance client satisfaction. - You will manage escalations and resolve issues promptly to maintain service quality. - You will collaborate with cross-functional teams to align service strategies with client needs. - You will prepare and present regular status reports to stakeholders. - You will ensure compliance with contractual obligations and company policies. - You will support the onboarding and training of new team members as needed. What You Bring: - Minimum of 3 years of experience in service engagement, project management, or a related supervisory role. - Strong communication and interpersonal skills to effectively liaise with clients and internal teams. - Proven ability to manage multiple priorities and deliver results under tight deadlines. - Experience with remote team coordination and virtual collaboration tools. - Problem-solving skills with a proactive approach to issue resolution. - Familiarity with service delivery frameworks and client relationship management. Bonus Points If You Have: - Experience in the technology or consulting industry. - Certification in project management (PMP, PRINCE2) or service management (ITIL). - Knowledge of CRM software and service engagement platforms. - Previous experience working in a fully remote environment. What We Offer: - We offer a competitive contract rate with the opportunity to extend based on performance. - We offer a flexible remote work environment to support work-life balance. - We offer professional development opportunities to enhance your skills and career growth. - We offer a collaborative and inclusive company culture that values your contributions. - We offer access to cutting-edge tools and resources to support your success. Ready to Apply? To apply for the Services Engagement Supervisor position, please submit your resume and a cover letter detailing your relevant experience to careers@innovasolutions.com. We look forward to hearing from you!

Coordinate and oversee service engagement activities, act as liaison between Services team and clients, manage escalations, and support service delivery improvements. | Minimum 3 years experience in service management or client engagement, strong communication skills, ability to manage multiple projects, and proficiency with service management tools. | Job Title: Services Engagement Supervisor Company Overview: Innova Solutions is a leading technology consulting firm dedicated to delivering innovative solutions to clients across various industries. With a strong commitment to excellence and customer satisfaction, Innova fosters a collaborative and dynamic work environment that encourages professional growth and development. Role Overview: As a Services Engagement Supervisor, you will play a critical role in ensuring seamless service delivery by acting as the primary liaison between the Services team and clients. Your leadership will drive engagement success, enhance communication, and support operational efficiency throughout the service lifecycle. What You'll Do: - You will coordinate and oversee all aspects of service engagement to ensure client satisfaction and project success. - You will act as the main point of contact between the Services team and clients, facilitating clear and timely communication. - You will monitor service delivery performance and implement improvements to optimize outcomes. - You will manage escalations and resolve issues promptly to maintain strong client relationships. - You will collaborate with cross-functional teams to align service strategies with client needs. - You will prepare and present regular reports on service engagement metrics and progress. - You will support the onboarding and training of new team members to maintain high service standards. - You will contribute to process development initiatives to enhance service delivery efficiency. What You Bring: - Minimum of 3 years of experience in service management, client engagement, or a related supervisory role. - Strong communication and interpersonal skills to effectively liaise with clients and internal teams. - Proven ability to manage multiple projects and priorities in a fast-paced environment. - Experience with remote team coordination and virtual collaboration tools. - Problem-solving mindset with the ability to handle escalations and conflict resolution. - Proficiency in service management software and reporting tools. Bonus Points If You Have: - Experience in the technology or consulting industry. - Familiarity with Agile methodologies and project management frameworks. - Certification in ITIL or related service management practices. - Previous experience working in a fully remote or distributed team environment. What We Offer: - We offer a competitive salary and contract terms with opportunities for extension. - We offer a fully remote work environment promoting work-life balance. - We offer professional development opportunities to support your career growth. - We offer a collaborative and inclusive company culture. - We offer access to cutting-edge tools and technologies to empower your work. Ready to Apply? To apply for the Services Engagement Supervisor position, please submit your resume and a cover letter detailing your relevant experience to careers@innovasolutions.com. We look forward to hearing from you!

Coordinate and supervise service engagement activities, act as liaison between services team and clients, monitor performance, manage escalations, collaborate with teams, and ensure compliance. | Minimum 3 years experience in service engagement or project management, strong communication skills, ability to manage multiple priorities, experience with remote work, proficiency in project management tools. | Job Title: Services Engagement Supervisor Company Overview: Innova Solutions is a leading technology and consulting firm dedicated to delivering innovative solutions that drive business success. With a strong commitment to client satisfaction and operational excellence, Innova partners with organizations across various industries to optimize their service delivery and engagement strategies. Role Overview: As a Services Engagement Supervisor, you will play a critical role in enabling all aspects of service delivery by acting as a liaison between the services team and clients. Your focus will be on ensuring seamless communication, efficient project execution, and high-quality service outcomes during the contract period. What You'll Do: - You will coordinate and supervise service engagement activities to meet client expectations and project timelines. - You will act as the primary point of contact between the services team and clients, facilitating clear and timely communication. - You will monitor service delivery performance and implement improvements to enhance client satisfaction. - You will manage escalations and resolve issues promptly to maintain service quality. - You will collaborate with cross-functional teams to align service strategies with client needs. - You will prepare and present regular status reports to stakeholders. - You will ensure compliance with contractual obligations and company policies. - You will support the onboarding and training of new team members as needed. What You Bring: - Minimum of 3 years of experience in service engagement, project management, or client relations. - Strong communication and interpersonal skills to effectively liaise with clients and internal teams. - Proven ability to manage multiple priorities and deliver results under tight deadlines. - Experience with remote work environments and virtual team coordination. - Proficiency in project management tools and Microsoft Office Suite. Bonus Points If You Have: - Experience in the technology or consulting industry. - Familiarity with contract management and service level agreements (SLAs). - Certification in project management (PMP, PRINCE2) or related fields. - Knowledge of customer relationship management (CRM) software. What We Offer: - We offer a fully remote work environment to support work-life balance. - We offer competitive contract compensation with potential for extension. - We offer opportunities for professional development and skill enhancement. - We offer a collaborative and inclusive company culture. - We offer flexible scheduling to accommodate diverse needs. Ready to Apply? To apply for the Services Engagement Supervisor position, please submit your resume and a cover letter detailing your relevant experience to careers@innovasolutions.com. We look forward to hearing from you!

Manage service engagements by acting as liaison between clients and services team, ensuring quality delivery and client satisfaction. | 3+ years experience in service management or client engagement, strong communication, leadership skills, and proficiency with service management tools. | Job Title: Services Engagement Supervisor Company Overview: Innova Solutions is a leading provider of innovative technology and business solutions, dedicated to helping clients achieve operational excellence and drive growth. With a strong commitment to quality and customer satisfaction, Innova partners with organizations across various industries to deliver tailored services that meet their unique needs. Role Overview: As a Services Engagement Supervisor, you will play a critical role in ensuring seamless service delivery by acting as the primary liaison between the Services team and clients. Your leadership will enable effective communication, coordination, and execution of service engagements to meet client expectations and project goals. What You'll Do: - You will manage and oversee all aspects of service engagements to ensure timely and quality delivery. - You will act as the main point of contact between clients and the Services team, facilitating clear and consistent communication. - You will coordinate with cross-functional teams to align resources and resolve any service-related issues. - You will monitor service performance metrics and provide regular updates to stakeholders. - You will identify opportunities for process improvements and implement best practices. - You will support the onboarding and training of new team members to maintain high service standards. - You will handle escalations promptly and work towards effective resolution. - You will contribute to the development of service strategies that enhance client satisfaction. What You Bring: - Minimum of 3 years of experience in service management or client engagement roles. - Strong communication and interpersonal skills to manage client relationships effectively. - Proven ability to lead teams and coordinate cross-functional projects. - Experience with remote work environments and virtual team management. - Proficiency in service management tools and CRM software. - Excellent problem-solving skills and attention to detail. Bonus Points If You Have: - Experience in the technology or IT services industry. - Certification in ITIL or related service management frameworks. - Familiarity with project management methodologies such as Agile or Scrum. - Multilingual abilities to support diverse client bases. What We Offer: - We offer a competitive contract rate with the flexibility of remote work. - We offer opportunities for professional development and skill enhancement. - We offer a collaborative and supportive team environment. - We offer access to cutting-edge tools and technologies. - We offer the chance to work with a diverse portfolio of clients. Ready to Apply? Please submit your resume and a cover letter outlining your relevant experience to our recruitment team at careers@innovasolutions.com. We look forward to hearing from you!

Oversee service engagement activities, act as liaison between clients and Services team, coordinate issue resolution, monitor performance, support onboarding, and drive process improvements. | 3+ years in service management or client engagement, strong communication, multitasking, performance monitoring experience, leadership skills, and proficiency with remote tools. | Job Title: Services Engagement Supervisor Company Overview: Innova Solutions is a leading technology and consulting firm dedicated to delivering innovative solutions that drive business success. With a strong commitment to client satisfaction and operational excellence, Innova partners with organizations across various industries to optimize their service delivery and engagement strategies. Role Overview: As a Services Engagement Supervisor, you will play a pivotal role in ensuring seamless service operations by acting as the primary liaison between the Services team and clients. Your leadership will enable effective communication, coordination, and execution of service engagements to meet client expectations and drive project success. What You'll Do: - You will oversee daily service engagement activities to ensure timely and quality delivery. - You will act as the main point of contact between clients and the Services team, facilitating clear communication. - You will coordinate with cross-functional teams to resolve service issues and escalate when necessary. - You will monitor service performance metrics and prepare reports to inform stakeholders. - You will support the onboarding and training of new team members to maintain high service standards. - You will identify opportunities for process improvements and implement best practices. - You will manage client expectations and ensure alignment with service agreements. - You will contribute to continuous improvement initiatives to enhance overall service delivery. What You Bring: - Minimum of 3 years experience in service management or client engagement roles. - Strong communication and interpersonal skills to effectively liaise with clients and internal teams. - Proven ability to manage multiple priorities in a fast-paced environment. - Experience with service performance monitoring and reporting tools. - Ability to lead and motivate teams to achieve service excellence. - Proficiency in remote work tools and technologies. Bonus Points If You Have: - Experience in the technology or consulting industry. - Familiarity with contract management and compliance. - Certification in ITIL or related service management frameworks. - Previous experience managing remote teams. What We Offer: - We offer a fully remote work environment to support work-life balance. - We offer competitive contract compensation with potential for extension. - We offer opportunities for professional development and skill enhancement. - We offer a collaborative and inclusive company culture. - We offer flexible scheduling to accommodate diverse needs. Ready to Apply? Please submit your resume and a cover letter outlining your relevant experience to our recruitment team at careers@innovasolutions.com. We look forward to hearing from you!

Coordinate and oversee service engagement activities, act as liaison between clients and Services team, monitor performance, resolve issues, and manage contract deliverables. | Minimum 3 years experience in service management or client engagement, strong communication skills, project management ability, remote work experience, and proficiency in service management tools. | Job Title: Services Engagement Supervisor Company Overview: Innova Solutions is a leading technology and consulting firm dedicated to delivering innovative solutions that drive business success. With a strong commitment to client satisfaction and operational excellence, Innova partners with organizations across various industries to optimize their service delivery and engagement strategies. Role Overview: As a Services Engagement Supervisor, you will play a critical role in enabling all aspects of service delivery by acting as a liaison between the Services team and clients. Your focus will be on ensuring seamless communication, efficient service execution, and fostering strong client relationships to support project success. What You'll Do: - You will coordinate and oversee service engagement activities to ensure timely and quality delivery. - You will act as the primary point of contact between clients and the Services team, facilitating clear communication. - You will monitor service performance metrics and report on progress to stakeholders. - You will identify and resolve service delivery issues proactively to maintain client satisfaction. - You will collaborate with cross-functional teams to align service strategies with client needs. - You will support the onboarding and training of new team members to enhance service capabilities. - You will contribute to continuous improvement initiatives to optimize service processes. - You will manage contract deliverables and ensure compliance with agreed terms. What You Bring: - Minimum of 3 years of experience in service management or client engagement roles. - Strong communication and interpersonal skills to effectively liaise with clients and internal teams. - Proven ability to manage multiple projects and priorities in a fast-paced environment. - Experience with remote work and virtual team coordination. - Proficiency in service management tools and Microsoft Office Suite. Bonus Points If You Have: - Experience in the technology or consulting industry. - Familiarity with contract management and compliance standards. - Certification in ITIL or related service management frameworks. - Demonstrated leadership skills in supervising service teams. What We Offer: - We offer a fully remote work environment to support work-life balance. - We offer competitive contract compensation with potential for extension. - We offer opportunities for professional development and skill enhancement. - We offer a collaborative and inclusive company culture. - We offer flexible scheduling to accommodate diverse needs. Ready to Apply? To apply for the Services Engagement Supervisor position, please submit your resume and a cover letter detailing your relevant experience to careers@innovasolutions.com. We look forward to hearing from you!

Coordinate and supervise service engagement activities, act as liaison between services team and clients, monitor performance, manage escalations, collaborate cross-functionally, and ensure compliance. | Minimum 3 years experience in service engagement or project management, strong communication skills, ability to manage multiple priorities, experience with remote work, and proficiency in project management tools. | Job Title: Services Engagement Supervisor Company Overview: Innova Solutions is a leading technology and consulting firm dedicated to delivering innovative solutions that drive business success. With a strong commitment to client satisfaction and operational excellence, Innova partners with organizations across various industries to optimize their service delivery and engagement strategies. Role Overview: As a Services Engagement Supervisor, you will play a critical role in enabling all aspects of service delivery by acting as a liaison between the services team and clients. Your focus will be on ensuring seamless communication, efficient project execution, and high-quality service outcomes during the contract period. What You'll Do: - You will coordinate and supervise service engagement activities to meet client expectations and project timelines. - You will act as the primary point of contact between the services team and clients, facilitating clear and timely communication. - You will monitor service delivery performance and implement improvements to enhance client satisfaction. - You will manage escalations and resolve issues promptly to maintain service quality. - You will collaborate with cross-functional teams to align service strategies with client needs. - You will prepare and present regular status reports to stakeholders. - You will ensure compliance with contractual obligations and company policies. - You will support the onboarding and training of new team members as needed. What You Bring: - Minimum of 3 years of experience in service engagement, project management, or a related supervisory role. - Strong communication and interpersonal skills to effectively liaise with clients and internal teams. - Proven ability to manage multiple priorities and deliver results under tight deadlines. - Experience with remote work environments and virtual team coordination. - Proficiency in project management tools and Microsoft Office Suite. Bonus Points If You Have: - Experience in the technology or consulting industry. - Familiarity with contract management and service level agreements (SLAs). - Certification in project management (PMP, PRINCE2) or related fields. - Knowledge of customer relationship management (CRM) software. What We Offer: - We offer a fully remote work environment to support work-life balance. - We offer competitive contract compensation with potential for extension. - We offer opportunities for professional development and skill enhancement. - We offer a collaborative and inclusive company culture. - We offer flexible scheduling to accommodate diverse needs. Ready to Apply? To apply for the Services Engagement Supervisor position at Innova Solutions, please submit your resume and a cover letter outlining your relevant experience to our careers portal or email hr@innovasolutions.com. We look forward to hearing from you!

Coordinate and supervise service engagement activities, act as liaison between services team and clients, monitor performance, manage escalations, collaborate with teams, and ensure compliance. | Minimum 3 years experience in service engagement or project management, strong communication skills, ability to manage multiple priorities, experience with remote work, and proficiency in project management tools. | Job Title: Services Engagement Supervisor Company Overview: Innova Solutions is a leading technology and consulting firm dedicated to delivering innovative solutions that drive business success. With a strong commitment to client satisfaction and operational excellence, Innova partners with organizations across various industries to optimize their service delivery and engagement strategies. Role Overview: As a Services Engagement Supervisor, you will play a critical role in enabling all aspects of service delivery by acting as a liaison between the services team and clients. Your focus will be on ensuring seamless communication, efficient project execution, and high-quality service outcomes during the contract period. What You'll Do: - You will coordinate and supervise service engagement activities to meet client expectations and project timelines. - You will act as the primary point of contact between the services team and clients, facilitating clear and timely communication. - You will monitor service delivery performance and implement improvements to enhance client satisfaction. - You will manage escalations and resolve issues promptly to maintain service quality. - You will collaborate with cross-functional teams to align service strategies with client needs. - You will prepare and present regular status reports to stakeholders. - You will ensure compliance with contractual obligations and company policies. - You will support the onboarding and training of new team members as needed. What You Bring: - Minimum of 3 years of experience in service engagement, project management, or a related supervisory role. - Strong communication and interpersonal skills to effectively liaise with clients and internal teams. - Proven ability to manage multiple priorities and deliver results under tight deadlines. - Experience with remote work environments and virtual team coordination. - Proficiency in project management tools and Microsoft Office Suite. Bonus Points If You Have: - Experience in the technology or consulting industry. - Familiarity with customer relationship management (CRM) software. - Certification in project management (PMP, Agile, or similar). - Previous experience managing contract-based or temporary projects. What We Offer: - We offer a fully remote work environment to support work-life balance. - We offer competitive contract compensation with potential for extension. - We offer opportunities for professional development and skill enhancement. - We offer a collaborative and inclusive company culture. - We offer flexible scheduling to accommodate diverse needs. Ready to Apply? Please submit your resume and a cover letter outlining your relevant experience to our recruitment team at careers@innovasolutions.com. We look forward to hearing from you!

Coordinate and supervise service engagement activities, act as liaison between services team and clients, monitor performance, manage escalations, and ensure compliance. | Minimum 3 years experience in service engagement or project management, strong communication skills, proficiency with project management tools, and experience in remote work environments. | Job Title: Services Engagement Supervisor Company Overview: Innova Solutions is a leading technology and consulting firm dedicated to delivering innovative solutions that drive business success. With a strong commitment to client satisfaction and operational excellence, Innova partners with organizations across various industries to optimize their service delivery and engagement strategies. Role Overview: As a Services Engagement Supervisor, you will play a critical role in enabling all aspects of service delivery by acting as a liaison between the services team and clients. Your focus will be on ensuring seamless communication, efficient project execution, and high-quality service outcomes during the contract period. What You'll Do: - You will coordinate and supervise service engagement activities to meet client expectations and project timelines. - You will act as the primary point of contact between the services team and clients, facilitating clear and timely communication. - You will monitor service delivery performance and implement improvements to enhance client satisfaction. - You will manage escalations and resolve issues promptly to maintain service quality. - You will collaborate with cross-functional teams to align service strategies with client needs. - You will prepare and present regular status reports to stakeholders. - You will ensure compliance with contractual obligations and company policies. - You will support the onboarding and training of new team members as needed. What You Bring: - Minimum of 3 years of experience in service engagement, project management, or a related supervisory role. - Strong communication and interpersonal skills to effectively liaise with clients and internal teams. - Proven ability to manage multiple priorities and deliver results under tight deadlines. - Experience with remote work environments and virtual team coordination. - Proficiency in project management tools and Microsoft Office Suite. Bonus Points If You Have: - Experience in the technology or consulting industry. - Familiarity with customer relationship management (CRM) software. - Certification in project management (PMP, Agile, or similar). - Previous experience managing contract-based or temporary projects. What We Offer: - We offer a fully remote work environment to support work-life balance. - We offer competitive contract compensation with potential for extension. - We offer opportunities for professional development and skill enhancement. - We offer a collaborative and inclusive company culture. - We offer flexible scheduling to accommodate diverse needs. Ready to Apply? Please submit your resume and a cover letter outlining your relevant experience to our recruitment team at careers@innovasolutions.com. We look forward to hearing from you!

Coordinate and supervise service engagement activities, act as liaison between clients and services team, monitor performance, manage escalations, and ensure compliance. | Minimum 3 years experience in service engagement or project management, strong communication skills, proficiency with project management tools, and experience in remote work environments. | Job Title: Services Engagement Supervisor Company Overview: Innova Solutions is a leading technology and consulting firm dedicated to delivering innovative solutions that drive business success. With a strong commitment to client satisfaction and operational excellence, Innova partners with organizations across various industries to optimize their service delivery and engagement strategies. Role Overview: As a Services Engagement Supervisor, you will play a critical role in enabling all aspects of service delivery by acting as a liaison between the services team and clients. Your focus will be on ensuring seamless communication, efficient project execution, and high-quality service outcomes during the contract period. What You'll Do: - You will coordinate and supervise service engagement activities to meet client expectations and project timelines. - You will act as the primary point of contact between clients and the services team, facilitating clear and timely communication. - You will monitor service delivery performance and implement improvements to enhance client satisfaction. - You will manage escalations and resolve issues promptly to maintain service quality. - You will collaborate with cross-functional teams to align service strategies with client needs. - You will prepare and present regular status reports to stakeholders. - You will ensure compliance with contractual obligations and company policies. - You will support the onboarding and training of new team members as needed. What You Bring: - Minimum of 3 years of experience in service engagement, project management, or a related supervisory role. - Strong communication and interpersonal skills to effectively liaise with clients and internal teams. - Proven ability to manage multiple priorities and deliver results under tight deadlines. - Experience with remote work environments and virtual team coordination. - Proficiency in project management tools and Microsoft Office Suite. Bonus Points If You Have: - Experience in the technology or consulting industry. - Familiarity with customer relationship management (CRM) software. - Certification in project management (PMP, Agile, or similar). - Previous experience managing contract-based or temporary projects. What We Offer: - We offer a fully remote work environment to support work-life balance. - We offer competitive contract compensation with potential for extension. - We offer opportunities for professional development and skill enhancement. - We offer a collaborative and inclusive company culture. - We offer flexible scheduling to accommodate diverse needs. Ready to Apply? Please submit your resume and a cover letter outlining your relevant experience to our recruitment team at careers@innovasolutions.com. We look forward to hearing from you!

Coordinate and supervise service engagement activities, act as liaison between services team and clients, monitor performance, manage escalations, collaborate with teams, and ensure compliance. | Minimum 3 years experience in service engagement or project management, strong communication skills, ability to manage multiple priorities, experience with remote work, proficiency in project management tools. | Job Title: Services Engagement Supervisor Company Overview: Innova Solutions is a leading technology and consulting firm dedicated to delivering innovative solutions that drive business success. With a strong commitment to client satisfaction and operational excellence, Innova partners with organizations across various industries to optimize their service delivery and engagement strategies. Role Overview: As a Services Engagement Supervisor, you will play a critical role in enabling all aspects of service delivery by acting as a liaison between the services team and clients. Your focus will be on ensuring seamless communication, efficient project execution, and high-quality service outcomes during the contract period. What You'll Do: - You will coordinate and supervise service engagement activities to meet client expectations and project timelines. - You will act as the primary point of contact between the services team and clients, facilitating clear and timely communication. - You will monitor service delivery performance and implement improvements to enhance client satisfaction. - You will manage escalations and resolve issues promptly to maintain service quality. - You will collaborate with cross-functional teams to align service strategies with client needs. - You will prepare and present regular status reports to stakeholders. - You will ensure compliance with contractual obligations and company policies. - You will support the onboarding and training of new team members as needed. What You Bring: - Minimum of 3 years of experience in service engagement, project management, or a related supervisory role. - Strong communication and interpersonal skills to effectively liaise with clients and internal teams. - Proven ability to manage multiple priorities and deliver results under tight deadlines. - Experience with remote work environments and virtual team coordination. - Proficiency in project management tools and Microsoft Office Suite. Bonus Points If You Have: - Experience in the technology or consulting industry. - Familiarity with contract management and service level agreements (SLAs). - Certification in project management (PMP, PRINCE2) or related fields. - Knowledge of customer relationship management (CRM) software. What We Offer: - We offer a fully remote work environment with flexible scheduling. - We offer competitive contract compensation. - We offer opportunities for professional development and skill enhancement. - We offer a collaborative and supportive team culture. - We offer access to cutting-edge tools and resources to support your success. Ready to Apply? To apply for the Services Engagement Supervisor position, please submit your resume and a cover letter detailing your relevant experience to careers@innovasolutions.com. We look forward to hearing from you!

Coordinate and supervise service engagement activities, act as liaison between services team and clients, monitor performance, manage escalations, collaborate cross-functionally, prepare reports, ensure compliance, and support team onboarding. | Minimum 3 years experience in service management or client engagement, strong communication, project management skills, remote work experience, proficiency in project tools, and problem-solving abilities. | Job Title: Services Engagement Supervisor Company Overview: Innova Solutions is a leading technology and consulting firm dedicated to delivering innovative solutions that drive business success. With a strong commitment to client satisfaction and operational excellence, Innova partners with organizations across various industries to optimize their service delivery and engagement strategies. Role Overview: As a Services Engagement Supervisor, you will play a critical role in enabling all aspects of service delivery by acting as a liaison between the services team and clients. Your focus will be on ensuring seamless communication, efficient project execution, and high-quality service outcomes during the contract period. What You'll Do: - You will coordinate and supervise service engagement activities to meet client expectations and project timelines. - You will act as the primary point of contact between the services team and clients, facilitating clear and timely communication. - You will monitor service delivery performance and implement improvements to enhance client satisfaction. - You will manage escalations and resolve issues promptly to maintain service quality. - You will collaborate with cross-functional teams to align service strategies with client needs. - You will prepare and present regular status reports to stakeholders. - You will ensure compliance with contractual obligations and company policies. - You will support the onboarding and training of new team members as needed. What You Bring: - Minimum of 3 years of experience in service management or client engagement roles. - Strong communication and interpersonal skills to effectively liaise with clients and internal teams. - Proven ability to manage multiple projects and priorities in a fast-paced environment. - Experience with remote work and virtual team coordination. - Proficiency in project management tools and Microsoft Office Suite. - Problem-solving skills with a proactive approach to issue resolution. Bonus Points If You Have: - Experience in the technology or consulting industry. - Familiarity with contract management and compliance standards. - Certification in project management (PMP, PRINCE2) or service management (ITIL). - Knowledge of CRM and service delivery platforms. What We Offer: - We offer a fully remote work environment to support work-life balance. - We offer competitive contract compensation with potential for extension. - We offer opportunities for professional development and skill enhancement. - We offer a collaborative and inclusive company culture. - We offer flexible working hours to accommodate diverse schedules. Ready to Apply? To apply for the Services Engagement Supervisor position, please submit your resume and a cover letter detailing your relevant experience to careers@innovasolutions.com. We look forward to hearing from you!

Manage and process customer orders, provide pre-order support, collaborate with sales and logistics, maintain records, resolve customer issues, and support contract activities. | At least 3 years of customer service or order management experience, proficiency with order management systems and CRM, strong communication and organizational skills, and ability to work remotely. | Job Title: Customer Service Representative 3 / Order Management Specialist Company Overview: Innova Solutions is a leading provider of innovative business solutions, dedicated to enhancing customer experiences through cutting-edge technology and exceptional service. With a strong commitment to remote work flexibility, Innova fosters a collaborative and inclusive environment where employees can thrive and grow. Role Overview: As a Customer Service Representative 3 / Order Management Specialist, you will play a crucial role in managing pre-order activities and providing top-tier support to our customers. This position is designed for a detail-oriented professional who excels in communication and problem-solving within a fast-paced, remote work setting. What You'll Do: - You will manage and process customer orders accurately and efficiently. - You will provide timely and effective support for pre-order inquiries and issues. - You will collaborate with sales and logistics teams to ensure seamless order fulfillment. - You will maintain detailed records of customer interactions and order statuses. - You will troubleshoot and resolve customer concerns with professionalism and empathy. - You will assist in improving order management processes and customer service protocols. - You will communicate proactively with customers to provide updates and manage expectations. - You will support contract-related activities and documentation as needed. What You Bring: - You bring at least 3 years of experience in customer service or order management roles. - You have strong proficiency with order management systems and CRM software. - You possess excellent verbal and written communication skills. - You demonstrate strong organizational skills and attention to detail. - You are comfortable working independently in a 100% remote environment. - You have the ability to handle multiple tasks and prioritize effectively under pressure. Bonus Points If You Have: - Experience in a contract or temporary role environment. - Familiarity with sales support functions and processes. - Knowledge of logistics and supply chain operations. - Additional language skills to support diverse customer bases. What We Offer: - We offer a fully remote work arrangement for work-life balance. - We offer competitive contract compensation with potential for extension. - We offer opportunities for professional development and skill enhancement. - We offer a supportive and inclusive company culture. - We offer flexible scheduling to accommodate your needs. Ready to Apply? To join our dynamic team at Innova Solutions, please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role. We look forward to hearing from you!

Manage and oversee service engagements, act as liaison between clients and Services team, coordinate teams, monitor performance, and report to stakeholders. | 3+ years in service management or client engagement, strong communication, multitasking, remote coordination, and problem-solving skills. | Job Title: Services Engagement Supervisor Company Overview: Innova Solutions is a leading technology and consulting firm dedicated to delivering innovative solutions that drive business success. With a strong commitment to client satisfaction and operational excellence, Innova partners with organizations across various industries to optimize their service delivery and engagement strategies. Role Overview: As a Services Engagement Supervisor, you will play a pivotal role in ensuring seamless service operations by acting as the primary liaison between the Services team and clients. Your leadership will enable effective communication, coordination, and execution of service engagements to meet client expectations and drive project success. What You'll Do: - You will manage and oversee all aspects of service engagements to ensure timely and quality delivery. - You will act as the main point of contact between clients and the Services team, facilitating clear and consistent communication. - You will coordinate cross-functional teams to resolve issues and escalate concerns promptly. - You will monitor service performance metrics and implement improvements to enhance client satisfaction. - You will support the onboarding and training of new team members to maintain high service standards. - You will prepare and present regular status reports to stakeholders, highlighting progress and risks. - You will collaborate with internal teams to align service delivery with client requirements and company goals. What You Bring: - Minimum of 3 years of experience in service management or client engagement roles. - Strong communication and interpersonal skills to effectively liaise with clients and internal teams. - Proven ability to manage multiple projects and priorities in a fast-paced environment. - Experience with remote team coordination and virtual collaboration tools. - Excellent problem-solving skills and attention to detail. Bonus Points If You Have: - Experience in the technology or consulting industry. - Familiarity with service management frameworks such as ITIL. - Project management certification (PMP, Agile, or similar). - Proficiency in data analysis and reporting tools. What We Offer: - We offer a fully remote work environment to support work-life balance. - We offer competitive contract compensation with potential for extension. - We offer opportunities for professional development and skill enhancement. - We offer a collaborative and inclusive company culture that values innovation. Ready to Apply? To apply, please submit your resume and a cover letter detailing your relevant experience to our careers portal at Innova Solutions. We look forward to hearing from you!

Manage and process customer orders, provide support for pre-order activities, and collaborate with internal teams to ensure customer satisfaction. | At least 3 years of experience in customer service or order management, proficiency with order processing systems and CRM software, strong communication and problem-solving skills. | Job Title: Customer Service Representative 3 / Order Management Specialist Company Overview: Innova Solutions is a leading provider of innovative business solutions, dedicated to enhancing customer experiences through cutting-edge technology and exceptional service. With a strong commitment to remote work flexibility, Innova fosters a collaborative and inclusive environment where employees can thrive and grow. Role Overview: As a Customer Service Representative 3 / Order Management Specialist, you will play a crucial role in managing pre-order activities and providing top-tier support to our customers. This position is full-time and contract-based for 12 months, with the possibility of extension, and is 100% remote. What You'll Do: - You will manage and process customer orders accurately and efficiently. - You will provide timely and professional support to customers regarding order status and inquiries. - You will collaborate with sales and logistics teams to ensure smooth order fulfillment. - You will handle pre-order activities, including order entry and verification. - You will resolve customer issues and escalate complex problems as needed. - You will maintain detailed records of customer interactions and transactions. - You will contribute to continuous improvement initiatives to enhance customer service processes. - You will communicate effectively with internal teams to support customer satisfaction. What You Bring: - You bring at least 3 years of experience in customer service or order management roles. - You have strong knowledge of order processing systems and CRM software. - You possess excellent communication and problem-solving skills. - You are detail-oriented with the ability to manage multiple tasks simultaneously. - You have proficiency in Microsoft Office Suite, especially Excel. - You demonstrate a customer-focused attitude and a proactive approach. Bonus Points If You Have: - Experience working in a remote environment. - Familiarity with sales support and inventory management. - Knowledge of ERP systems. - Bilingual abilities or additional language skills. What We Offer: - We offer a fully remote work environment with flexible scheduling. - We offer competitive compensation and potential contract extensions. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive company culture. - We offer access to wellness programs and employee assistance resources. Ready to Apply? To apply, please submit your resume and a cover letter detailing your relevant experience to our careers portal at www.innovasolutions.com/careers. We look forward to hearing from you!

Coordinate and supervise service engagement activities, act as liaison between services team and clients, monitor performance, manage escalations, collaborate with teams, and ensure compliance. | Minimum 3 years experience in service engagement or project management, strong communication skills, proficiency with project management tools, and experience in remote work environments. | Job Title: Services Engagement Supervisor Company Overview: Innova Solutions is a leading technology and consulting firm dedicated to delivering innovative solutions that drive business success. With a strong commitment to client satisfaction and operational excellence, Innova partners with organizations across various industries to optimize their service delivery and engagement strategies. Role Overview: As a Services Engagement Supervisor, you will play a critical role in enabling all aspects of service delivery by acting as a liaison between the services team and clients. Your focus will be on ensuring seamless communication, efficient project execution, and high-quality service outcomes during the contract period. What You'll Do: - You will coordinate and supervise service engagement activities to meet client expectations and project timelines. - You will act as the primary point of contact between the services team and clients, facilitating clear and timely communication. - You will monitor service delivery performance and implement improvements to enhance client satisfaction. - You will manage escalations and resolve issues promptly to maintain service quality. - You will collaborate with cross-functional teams to align service strategies with client needs. - You will prepare and present regular status reports to stakeholders. - You will ensure compliance with contractual obligations and company policies. - You will support the onboarding and training of new team members as needed. What You Bring: - Minimum of 3 years of experience in service engagement, project management, or a related supervisory role. - Strong communication and interpersonal skills to effectively liaise with clients and internal teams. - Proven ability to manage multiple priorities and deliver results under tight deadlines. - Experience with remote work environments and virtual team coordination. - Proficiency in project management tools and Microsoft Office Suite. Bonus Points If You Have: - Experience in the technology or consulting industry. - Familiarity with customer relationship management (CRM) software. - Certification in project management (PMP, Agile, or similar). - Previous experience managing contract-based or temporary projects. What We Offer: - We offer a fully remote work environment to support work-life balance. - We offer competitive contract compensation with potential for extension. - We offer opportunities for professional development and skill enhancement. - We offer a collaborative and inclusive company culture. - We offer flexible scheduling to accommodate diverse needs. Ready to Apply? Please submit your resume and a brief cover letter outlining your relevant experience to our recruitment team at careers@innovasolutions.com. We look forward to hearing from you!

Manage and process customer orders, provide pre-order support, collaborate with sales and logistics teams, maintain records, resolve complaints, and support contract management. | At least 3 years of experience in customer service or order management, proficiency with order management systems and CRM, strong communication and organizational skills, and ability to work remotely. | Job Title: Customer Service Representative 3 / Order Management Specialist Company Overview: Innova Solutions is a leading provider of innovative business solutions, dedicated to enhancing customer experiences through cutting-edge technology and exceptional service. With a strong commitment to remote work flexibility, Innova fosters a collaborative and inclusive environment where employees can thrive and grow. Role Overview: As a Customer Service Representative 3 / Order Management Specialist, you will play a crucial role in managing pre-order activities and providing top-tier support to our customers. This position is designed for a detail-oriented professional who excels in communication and problem-solving within a fast-paced, remote work setting. What You'll Do: - You will manage and process customer orders accurately and efficiently. - You will provide timely and effective support for pre-order inquiries and issues. - You will collaborate with sales and logistics teams to ensure seamless order fulfillment. - You will maintain detailed records of customer interactions and transactions. - You will troubleshoot and resolve customer complaints with professionalism and empathy. - You will assist in improving order management processes and customer service protocols. - You will communicate proactively with customers to provide updates and resolve concerns. - You will support contract management activities as needed. What You Bring: - You bring at least 3 years of experience in customer service or order management roles. - You have strong proficiency with order management systems and CRM software. - You possess excellent verbal and written communication skills. - You demonstrate strong organizational skills and attention to detail. - You are comfortable working independently in a 100% remote environment. - You have the ability to handle multiple tasks and prioritize effectively under pressure. Bonus Points If You Have: - Experience in sales support or contract management. - Familiarity with logistics and supply chain processes. - Knowledge of customer service best practices and continuous improvement methodologies. - Additional language skills beyond English. What We Offer: - We offer a fully remote work environment with flexible scheduling. - We offer competitive contract compensation with potential for extension. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive company culture. - We offer access to modern tools and technologies to enhance your work experience. Ready to Apply? To join our dynamic team at Innova Solutions, please submit your resume and a cover letter outlining your relevant experience and why you are a great fit for this role. We look forward to hearing from you!

Coordinate service engagement activities, act as liaison between clients and Services team, monitor project progress, facilitate communication, support resource planning, improve processes, report status, ensure compliance. | 3+ years in service delivery or client engagement, strong communication, project coordination skills, remote work experience, proficiency with project management tools, problem-solving abilities. | Job Title: Services Engagement Supervisor Company Overview: Innova Solutions is a leading technology consulting firm dedicated to delivering innovative solutions that drive business success. With a strong commitment to client satisfaction and a collaborative work environment, Innova empowers its employees to grow professionally while making a meaningful impact. Role Overview: As a Services Engagement Supervisor, you will play a pivotal role in ensuring seamless service delivery by acting as the primary liaison between the Services team and clients. Your leadership will enable efficient coordination and communication, driving successful project outcomes and enhancing client relationships. What You'll Do: - You will coordinate all aspects of service engagement to ensure timely and quality delivery. - You will act as the main point of contact between clients and the Services team. - You will monitor project progress and address any issues or risks proactively. - You will facilitate communication across cross-functional teams to align goals and expectations. - You will support the Services team in resource planning and workload management. - You will contribute to process improvements to enhance service efficiency. - You will prepare and present regular status reports to stakeholders. - You will ensure compliance with company policies and client requirements. What You Bring: - Minimum of 3 years experience in service delivery or client engagement roles. - Strong communication and interpersonal skills to manage client relationships effectively. - Proven ability to coordinate multiple projects and teams simultaneously. - Experience working in a remote or virtual environment. - Proficiency with project management tools and software. - Problem-solving mindset with attention to detail. Bonus Points If You Have: - Experience in the technology consulting or IT services industry. - Familiarity with Agile methodologies. - Certification in project management (PMP, Scrum Master, etc.). - Previous supervisory or team leadership experience. What We Offer: - We offer a dynamic and supportive remote work environment. - We offer opportunities for professional development and career growth. - We offer competitive compensation for contract roles. - We offer flexible work hours to support work-life balance. - We offer access to cutting-edge tools and technologies. Ready to Apply? Please submit your resume and a cover letter outlining your relevant experience to careers@innovasolutions.com. We look forward to hearing from you!