Global Healthcare IT

Oversee property turnovers, conduct inspections, coordinate teams, and perform hands-on repairs to ensure quality standards. | 2-3 years supervisory or team lead experience in field operations, facilities, hospitality, or housekeeping, with basic handyman skills, tech-savviness, and a valid driver's license. | Job Description We believe that when your base is reliable, the world opens up. That’s why we’re building the world’s leading platform for living. Every year, 350 million people move between cities—yet today’s housing options haven’t caught up with the needs of this modern, mobile generation. We were built to change that. With 40,000+ homes across the globe, available for stays from a few days to a year or more, we’re just getting started. We’re on an exponential growth path to redefine living and create an entirely new category. Our edge? Powerful proprietary tech, operational excellence, and a team that executes with speed and discipline. Our culture is grounded in five principles: • Guests First – Every decision starts with their experience. • Move Fast – We value speed, momentum, and action. • Dive In – The magic is always in the details, and we go deep. • Embrace Change – Change isn’t a disruption; it’s how we grow. • Keep It Honest – Transparency accelerates progress—and strengthens relationships. If you’re ready to do the best work of your life and help reshape how the world lives, we’d love to meet you. The Role We’re looking for a proactive, detail-oriented Operations Lead to join our fast-growing team in Seattle, WA. This field-based role is ideal for someone who thrives on solving problems, leading by example, and ensuring every property meets the highest standards of quality and guest satisfaction. What You’ll Do • Lead Property Turnovers: Oversee the full apartment preparation process—from coordinating housekeeping and maintenance teams to conducting detailed inspections before guest check-ins. • Own Onsite Readiness: Assemble furniture, troubleshoot WiFi and tech setups, and carry out small repairs to ensure every apartment meets our standards before move-in. • Field Coordination & Team Supervision: Act as the go-to person in the field, managing relationships with external vendors, housekeeping staff, and building personnel to ensure seamless operations. • Perform Quality Control: Conduct thorough property inspections using mobile checklists, flag issues, and ensure that every space meets our cleanliness, functionality, and design expectations. • Hands-On Support: Step in to help with urgent needs—whether that’s swapping out furniture, fixing appliances, delivering essentials, or solving guest lockouts. • Drive Efficiency: Manage and maintain our corporate vans and inventory stock, ensuring supplies and tools are always available and organized. Requirements • 2–3 years of experience in a supervisory or team lead role—ideally in field ops, facilities, hospitality, or housekeeping • Comfortable performing basic handyman tasks and minor repairs • Physically capable of lifting 30Ibs and being active for most of the workday • Tech-savvy—familiar with tools like Slack, G Suite, and mobile apps • Strong communicator with a customer-first mindset and a positive, can-do attitude • A flexible team player who thrives in a dynamic, constantly evolving environment Additional Requirements: • Availability to work SAT/SUN/MON • Valid driver’s license • Ability to drive a company van-sized vehicle • Access to a reliable vehicle (DC/SEA/LA/SF/SAN) with mileage reimbursement Benefits • Competitive salary and annual performance bonus ( $60,000 - $71,500 with up to 15% performance bonus) • Handheld device stipend • Flexible PTO • Cigna Health Insurance (Medical, Dental, Vision) • 401k retirement plan • Paid maternity/parental leave benefits for new parents Complimentary accommodation in locations. Think summer in Greece and winter in Dubai! Job Type: Full-time Pay: $60,000.00 - $71,500.00 per year Benefits: • 401(k) • Dental insurance • Flexible schedule • Health insurance • Paid time off • Vision insurance Experience: • Maintenance : 2 years (Required) • Leadership: 2 years (Required) • Mobile Apps: 2 years (Required) • Inspections : 2 years (Required) • Property Turn overs : 2 years (Required) Ability to Commute: • Seattle, WA 98101 (Required) Work Location: In person

Provide first-level technical support to end users in healthcare settings, troubleshoot software and system issues, document incidents, and escalate complex problems. | 1-2 years of IT support experience, knowledge of clinical software and operating systems, strong communication and problem-solving skills. | Job Title: Service Desk Agent Company Overview: Global Healthcare IT is a leading provider of innovative technology solutions tailored for the healthcare industry. With a commitment to improving patient care through advanced IT services, we support hospitals and clinics nationwide with cutting-edge software and dedicated support teams. Role Overview: As a Service Desk Agent, you will be the first point of contact for end users at hospitals and clinic locations, providing essential support for clinical application software, operating systems, and business productivity tools. Your role is critical in ensuring smooth IT operations and enhancing user experience across healthcare facilities. What You'll Do: - You will respond promptly to user inquiries and troubleshoot issues related to clinical software and IT systems. - You will provide technical support for various operating systems and business productivity applications. - You will document incidents and resolutions accurately in the service management system. - You will escalate complex technical problems to higher-level support teams when necessary. - You will assist in the installation, configuration, and maintenance of software applications. - You will communicate effectively with users to understand their needs and provide clear guidance. - You will participate in ongoing training to stay current with healthcare IT technologies. - You will contribute to improving support processes and user satisfaction. What You Bring: - Minimum of 1-2 years experience in IT support or a related technical role. - Strong knowledge of clinical application software and healthcare IT environments. - Proficiency with Windows and other operating systems. - Experience with business productivity software such as Microsoft Office Suite. - Excellent problem-solving and communication skills. - Ability to work effectively in a fast-paced, user-focused environment. Bonus Points If You Have: - Experience working in a healthcare IT support role. - Familiarity with IT service management (ITSM) tools and processes. - Certifications such as CompTIA A+, ITIL Foundation, or similar. - Knowledge of network fundamentals and remote support tools. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional development and career growth. - We offer a supportive and collaborative work environment. - We offer flexible work schedules to promote work-life balance. - We offer access to the latest healthcare IT technologies and training resources. Ready to Apply? Please submit your resume and a cover letter detailing your experience and interest in the Service Desk Agent role at Global Healthcare IT through our careers page or via email at careers@globalhealthcareit.com.

Provide first-level technical support to end users in healthcare settings, troubleshooting clinical applications and IT systems, documenting incidents, and escalating issues as needed. | 1-2 years of IT support experience, knowledge of clinical software and operating systems, strong communication and problem-solving skills. | Job Title: Service Desk Agent Company Overview: Global Healthcare IT is a leading provider of innovative technology solutions tailored for the healthcare industry. With a commitment to improving patient care through advanced IT services, we support hospitals and clinics nationwide with cutting-edge software and dedicated support teams. Role Overview: As a Service Desk Agent, you will be the first point of contact for end users at hospitals and clinic locations, providing essential support for clinical application software, operating systems, and business productivity tools. Your role is critical in ensuring smooth and efficient IT operations that directly impact patient care and staff productivity. What You'll Do: - You will respond promptly to user inquiries and troubleshoot issues related to clinical applications and IT systems. - You will provide technical support for various operating systems and business productivity software. - You will document and track incidents and service requests using the ticketing system. - You will escalate complex issues to higher-level support teams when necessary. - You will assist in the installation, configuration, and maintenance of software applications. - You will communicate effectively with users to ensure clear understanding and resolution of their issues. - You will participate in ongoing training to stay current with healthcare IT technologies. - You will contribute to the development of user guides and support documentation. What You Bring: - Minimum of 1-2 years of experience in IT support or a service desk role. - Strong knowledge of clinical application software and healthcare IT environments. - Proficiency with Windows and Mac operating systems. - Experience with business productivity software such as Microsoft Office Suite. - Excellent problem-solving and communication skills. - Ability to work effectively in a fast-paced, healthcare setting. Bonus Points If You Have: - Experience with electronic health record (EHR) systems. - IT certifications such as CompTIA A+, ITIL, or Microsoft Certified Professional. - Familiarity with remote support tools and ticketing systems. - Previous experience working in a healthcare IT support role. What We Offer: - We offer competitive salary and comprehensive health benefits. - We offer opportunities for professional growth and certification support. - We offer a collaborative and supportive work environment. - We offer flexible scheduling to accommodate work-life balance. - We offer access to the latest healthcare IT technologies and training. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our careers portal at www.globalhealthcareit.com/careers. We look forward to hearing from you!

Provide technical support and troubleshooting for clinical applications, operating systems, and business software to end users in healthcare settings. | 1-2 years of IT support experience, familiarity with clinical software and Windows OS, strong problem-solving and communication skills. | Job Title: Service Desk Agent Company Overview: Global Healthcare IT is a leading provider of innovative technology solutions tailored for the healthcare industry. With a commitment to improving patient care through advanced IT services, we support hospitals and clinics nationwide with cutting-edge software and dedicated support teams. Role Overview: As a Service Desk Agent, you will be the first point of contact for end users at hospitals and clinic locations, providing essential support for clinical application software, operating systems, and business productivity tools. Your role is critical in ensuring smooth and efficient IT operations that directly impact patient care and healthcare delivery. What You'll Do: - You will provide timely and effective technical support to end users experiencing issues with clinical applications and IT systems. - You will troubleshoot and resolve problems related to operating systems, software applications, and hardware. - You will document incidents and service requests accurately in the ticketing system. - You will escalate complex issues to higher-level support teams when necessary. - You will assist with software installations, updates, and configurations. - You will communicate clearly and empathetically with users to understand their needs and provide solutions. - You will participate in ongoing training to stay current with healthcare IT technologies. - You will contribute to the development of user guides and support documentation. What You Bring: - Minimum of 1-2 years of experience in IT support or a service desk role. - Familiarity with clinical application software and healthcare IT environments. - Strong knowledge of Windows operating systems and common business productivity software. - Excellent problem-solving skills and attention to detail. - Effective communication skills with the ability to explain technical issues to non-technical users. - Ability to work independently and as part of a team in a fast-paced environment. Bonus Points If You Have: - Experience working in a healthcare or hospital IT support role. - Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified Professional. - Knowledge of networking fundamentals and remote support tools. - Experience with ticketing systems like ServiceNow or Jira. What We Offer: - We offer competitive salary and comprehensive health benefits. - We offer opportunities for professional development and certification support. - We offer a collaborative and inclusive work environment. - We offer flexible work schedules to support work-life balance. - We offer the chance to make a meaningful impact on healthcare through technology. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our careers portal at www.globalhealthcareit.com/careers. We look forward to hearing from you!

Provide first-level technical support to end users in healthcare settings, troubleshoot clinical software and IT systems, document incidents, and escalate issues as needed. | 1-2 years IT support experience, knowledge of clinical applications and healthcare IT, proficiency with Windows and Mac OS, strong communication and problem-solving skills. | Job Title: Service Desk Agent Company Overview: Global Healthcare IT is a leading provider of innovative technology solutions tailored for the healthcare industry. With a commitment to improving patient care through advanced IT services, we support hospitals and clinics nationwide with cutting-edge software and dedicated support teams. Role Overview: As a Service Desk Agent, you will be the first point of contact for end users at hospitals and clinic locations, providing essential support for clinical application software, operating systems, and business productivity tools. Your role is critical in ensuring smooth and efficient IT operations that directly impact patient care and staff productivity. What You'll Do: - You will respond promptly to user inquiries and troubleshoot issues related to clinical applications and IT systems. - You will provide technical support for various operating systems and business productivity software. - You will document and track incidents and service requests using the ticketing system. - You will escalate complex issues to higher-level support teams when necessary. - You will assist in the installation, configuration, and maintenance of software applications. - You will communicate effectively with users to understand their needs and provide clear solutions. - You will participate in ongoing training to stay current with healthcare IT technologies. - You will contribute to the development of user guides and support documentation. What You Bring: - Minimum of 1-2 years of experience in IT support or a service desk role. - Strong knowledge of clinical application software and healthcare IT environments. - Proficiency with Windows and Mac operating systems. - Experience with business productivity software such as Microsoft Office Suite. - Excellent problem-solving and communication skills. - Ability to work effectively in a fast-paced, healthcare setting. Bonus Points If You Have: - Experience with electronic health record (EHR) systems. - IT certifications such as CompTIA A+, ITIL, or Microsoft Certified Professional. - Familiarity with remote support tools and ticketing systems. - Previous experience working in a healthcare IT support role. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and continuing education. - We offer a supportive and collaborative work environment. - We offer flexible scheduling to accommodate work-life balance. - We offer access to the latest healthcare IT technologies and tools. Ready to Apply? Please submit your resume and cover letter through our online application portal at www.globalhealthcareit.com/careers. We look forward to welcoming you to our team!

Provide first-level technical support to end users in healthcare settings, troubleshooting software and hardware issues, documenting incidents, and escalating complex problems. | 1-2 years of IT support experience, proficiency with clinical software and operating systems, strong communication and problem-solving skills. | Job Title: Service Desk Agent Company Overview: Global Healthcare IT is a leading provider of innovative technology solutions tailored for the healthcare industry. With a commitment to improving patient care through advanced IT services, we support hospitals and clinics nationwide with cutting-edge software and dedicated support teams. Role Overview: As a Service Desk Agent, you will be the first point of contact for end users experiencing technical issues within hospital and clinic environments. Your role is crucial in ensuring seamless operation of clinical application software and other IT systems, enabling healthcare professionals to deliver exceptional care. What You'll Do: - You will provide timely and effective support to end users experiencing issues with clinical application software and operating systems. - You will troubleshoot and resolve problems related to business productivity software and hardware. - You will document incidents and resolutions accurately in the ticketing system. - You will escalate complex issues to higher-level support teams when necessary. - You will assist with user account management and access permissions. - You will participate in training sessions to stay updated on new software and IT protocols. - You will communicate clearly and empathetically with users to ensure a positive support experience. - You will contribute to continuous improvement initiatives within the service desk team. What You Bring: - Minimum of 1-2 years of experience in IT support or a service desk role. - Proficiency with clinical application software and common operating systems (Windows, macOS). - Strong knowledge of business productivity tools such as Microsoft Office Suite. - Excellent problem-solving and communication skills. - Ability to work effectively in a fast-paced healthcare environment. - Basic understanding of network and hardware troubleshooting. Bonus Points If You Have: - Experience working in a healthcare IT environment. - Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified Professional. - Familiarity with electronic health record (EHR) systems. - Multilingual abilities to support diverse user populations. What We Offer: - We offer competitive salary and comprehensive health benefits. - We offer opportunities for professional development and certification support. - We offer a collaborative and supportive work environment. - We offer flexible scheduling to promote work-life balance. - We offer access to the latest healthcare IT technologies and tools. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our careers portal at www.globalhealthcareit.com/careers. We look forward to hearing from you!

Provide first-level technical support to end users for clinical applications, operating systems, and productivity software, ensuring timely resolution and escalation of issues. | 1-2 years of IT support experience, proficiency with clinical software and operating systems, strong communication and problem-solving skills. | Job Title: Service Desk Agent Company Overview: Global Healthcare IT is a leading provider of innovative technology solutions tailored for the healthcare industry. With a commitment to improving patient care through advanced IT services, we support hospitals and clinics nationwide with cutting-edge software and dedicated support teams. Role Overview: As a Service Desk Agent, you will be the first point of contact for end users at hospitals and clinic locations, providing essential support for clinical application software, operating systems, and business productivity tools. Your role is critical in ensuring smooth and efficient IT operations that directly impact patient care and staff productivity. What You'll Do: - You will respond promptly to user inquiries and troubleshoot issues related to clinical applications and IT systems. - You will provide technical support for various operating systems and business productivity software. - You will document incidents and resolutions accurately in the service management system. - You will escalate complex issues to higher-level support teams when necessary. - You will assist in maintaining IT asset inventory and software licenses. - You will participate in training sessions to stay updated on new technologies and software updates. - You will collaborate with cross-functional teams to improve service delivery and user satisfaction. - You will contribute to the development of user guides and FAQs to empower end users. What You Bring: - Minimum of 1-2 years of experience in IT support or service desk roles. - Proficiency with clinical application software and healthcare IT systems. - Strong knowledge of Windows and Mac operating systems. - Experience with business productivity software such as Microsoft Office Suite. - Excellent communication and problem-solving skills. - Ability to work effectively in a fast-paced, healthcare environment. Bonus Points If You Have: - Experience working in a healthcare IT environment. - Familiarity with ITIL processes and service management tools. - Certifications such as CompTIA A+ or Microsoft Certified Professional. - Knowledge of network fundamentals and remote support tools. What We Offer: - We offer competitive salary and comprehensive health benefits. - We offer opportunities for professional growth and certification support. - We offer a collaborative and inclusive work environment. - We offer flexible work schedules to support work-life balance. - We offer access to the latest healthcare IT technologies and training. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our careers portal at www.globalhealthcareit.com/careers. We look forward to hearing from you!

Provide first-level technical support to end users, troubleshoot software and hardware issues, document incidents, and escalate complex problems to higher-level support teams. | 1-2 years of experience in IT support or service desk roles, familiarity with clinical software and operating systems, strong communication and problem-solving skills. | Service Desk Agent I is responsible for supporting the end user community at hospitals and clinic locations by providing technical assistance and troubleshooting for clinical application software, operating systems, and business productivity tools. This role ensures timely resolution of user issues to maintain efficient healthcare operations and enhance user satisfaction. The agent will act as the first point of contact for IT support, documenting incidents and escalating complex problems as needed.

Provide first-level technical support to end users in healthcare settings, troubleshooting clinical applications, operating systems, and productivity software, while documenting and escalating issues as needed. | 1-2 years of IT support experience, proficiency with clinical software and operating systems, strong communication skills, and ability to work in healthcare environments. | Job Title: Service Desk Agent Company Overview: Global Healthcare IT is a leading provider of innovative technology solutions tailored for the healthcare industry. With a commitment to improving patient care through advanced IT services, we support hospitals and clinics nationwide with cutting-edge software and dedicated support teams. Role Overview: As a Service Desk Agent, you will be the first point of contact for end users at hospitals and clinic locations, providing essential support for clinical application software, operating systems, and business productivity tools. Your role is critical in ensuring smooth and efficient IT operations that directly impact patient care and staff productivity. What You'll Do: - You will respond promptly to user inquiries and troubleshoot issues related to clinical applications and IT systems. - You will provide technical support for various operating systems and business productivity software. - You will document incidents and resolutions accurately in the service management system. - You will escalate complex issues to higher-level support teams when necessary. - You will assist in the installation, configuration, and maintenance of software applications. - You will communicate effectively with users to ensure clear understanding and resolution of their issues. - You will participate in ongoing training to stay current with healthcare IT technologies. - You will contribute to improving support processes and user satisfaction. What You Bring: - Minimum of 1-2 years of experience in IT support or service desk roles. - Strong knowledge of clinical application software and healthcare IT environments. - Proficiency with Windows and other operating systems. - Experience with business productivity software such as Microsoft Office Suite. - Excellent communication and problem-solving skills. - Ability to work effectively in a fast-paced, healthcare setting. Bonus Points If You Have: - Experience working in a healthcare IT support role. - Familiarity with IT service management (ITSM) tools and processes. - Certifications such as CompTIA A+, ITIL Foundation, or similar. - Knowledge of network fundamentals and troubleshooting. What We Offer: - We offer competitive salary and comprehensive health benefits. - We offer opportunities for professional growth and certification support. - We offer a collaborative and supportive work environment. - We offer flexible scheduling to accommodate work-life balance. - We offer access to the latest healthcare IT technologies and training. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our careers portal at www.globalhealthcareit.com/careers. We look forward to hearing from you!

Provide first-level technical support to end users in healthcare settings, troubleshooting clinical software and IT systems issues, documenting incidents, and escalating as needed. | 1-2 years of IT support experience, proficiency with clinical software and operating systems, strong communication skills, and ability to work in healthcare environments. | Job Title: Service Desk Agent Company Overview: Global Healthcare IT is a leading provider of innovative technology solutions tailored for the healthcare industry. With a commitment to improving patient care through advanced IT services, we support hospitals and clinics nationwide with cutting-edge software and dedicated support teams. Role Overview: As a Service Desk Agent, you will be the first point of contact for end users at hospitals and clinic locations, providing essential support for clinical application software, operating systems, and business productivity tools. Your role is critical in ensuring smooth IT operations that directly impact patient care and staff efficiency. What You'll Do: - You will respond promptly to user inquiries and troubleshoot issues related to clinical software and IT systems. - You will provide technical support for various operating systems and business productivity software. - You will document incidents and resolutions accurately in the service management system. - You will escalate complex issues to higher-level support teams when necessary. - You will assist in maintaining IT asset inventory and software licenses. - You will participate in training sessions to stay updated on new technologies and software updates. - You will collaborate with healthcare staff to understand their IT needs and improve service delivery. - You will contribute to the development of user guides and FAQs to enhance user self-service. What You Bring: - Minimum of 1-2 years experience in IT support or service desk roles. - Strong knowledge of clinical application software and healthcare IT environments. - Proficiency with Windows and Mac operating systems. - Experience with business productivity software such as Microsoft Office Suite. - Excellent communication and problem-solving skills. - Ability to work effectively in a fast-paced, healthcare setting. Bonus Points If You Have: - Experience with ITIL framework and service management tools. - Familiarity with electronic health record (EHR) systems. - Certifications such as CompTIA A+ or Microsoft Certified Professional. - Previous experience working in a healthcare IT support role. What We Offer: - We offer competitive salary and comprehensive health benefits. - We offer opportunities for professional growth and certification support. - We offer a collaborative and supportive work environment. - We offer flexible scheduling to accommodate work-life balance. - We offer access to the latest healthcare IT technologies and training. Ready to Apply? Please submit your resume and cover letter through our careers page at www.globalhealthcareit.com/careers. We look forward to welcoming you to our team!

Provide first-level technical support to end users in healthcare settings, troubleshoot software and system issues, document incidents, and escalate complex problems. | 1-2 years of IT support experience, knowledge of clinical software and operating systems, strong communication and problem-solving skills. | Job Title: Service Desk Agent Company Overview: Global Healthcare IT is a leading provider of innovative technology solutions tailored for the healthcare industry. With a commitment to improving patient care through advanced IT services, we support hospitals and clinics nationwide with cutting-edge software and dedicated support teams. Role Overview: As a Service Desk Agent, you will be the first point of contact for end users at hospitals and clinic locations, providing essential support for clinical application software, operating systems, and business productivity tools. Your role is critical in ensuring smooth and efficient IT operations that directly impact patient care and staff productivity. What You'll Do: - You will respond promptly to user inquiries and troubleshoot issues related to clinical applications and IT systems. - You will provide technical support for various operating systems and business productivity software. - You will document incidents and resolutions accurately in the service management system. - You will escalate complex issues to higher-level support teams when necessary. - You will assist in training end users on software applications and IT best practices. - You will maintain a high level of customer service and professionalism in all interactions. - You will participate in continuous improvement initiatives to enhance support processes. - You will collaborate with cross-functional teams to resolve technical challenges. What You Bring: - Minimum of 1-2 years of experience in IT support or a service desk environment. - Strong knowledge of clinical application software and healthcare IT systems. - Proficiency with Windows and Mac operating systems. - Experience with business productivity software such as Microsoft Office Suite. - Excellent communication and problem-solving skills. - Ability to work effectively in a fast-paced, healthcare environment. Bonus Points If You Have: - Experience working in a healthcare IT setting. - Certifications such as ITIL Foundation or CompTIA A+. - Familiarity with remote support tools and ticketing systems. - Knowledge of HIPAA regulations and healthcare compliance standards. What We Offer: - We offer competitive salary and comprehensive health benefits. - We offer opportunities for professional development and certification support. - We offer a collaborative and supportive work environment. - We offer flexible scheduling to accommodate work-life balance. - We offer the chance to make a meaningful impact on healthcare delivery through technology. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our careers portal at www.globalhealthcareit.com/careers. We look forward to hearing from you!

Provide first-level technical support to end users in healthcare settings, troubleshooting software and hardware issues, documenting incidents, and escalating as needed. | 1-2 years of IT support experience, knowledge of clinical software and operating systems, strong communication and problem-solving skills. | Job Title: Service Desk Agent Company Overview: Global Healthcare IT is a leading provider of innovative technology solutions tailored for the healthcare industry. With a commitment to improving patient care through advanced IT services, we support hospitals and clinics nationwide with cutting-edge software and dedicated support teams. Role Overview: As a Service Desk Agent, you will be the first point of contact for end users at hospitals and clinic locations, providing essential support for clinical application software, operating systems, and business productivity tools. Your role is critical in ensuring smooth IT operations and enhancing user experience across healthcare facilities. What You'll Do: - You will respond promptly to user inquiries and troubleshoot issues related to clinical software and IT systems. - You will provide technical support for various operating systems and business productivity applications. - You will document and track incidents and service requests using the ticketing system. - You will escalate complex issues to higher-level support teams when necessary. - You will assist in the installation, configuration, and maintenance of software applications. - You will communicate effectively with users to understand their needs and provide clear solutions. - You will contribute to the development of user guides and training materials. - You will participate in continuous improvement initiatives to enhance service delivery. What You Bring: - Minimum of 1-2 years of experience in IT support or a service desk role. - Strong knowledge of clinical application software and healthcare IT environments. - Proficiency with Windows and Mac operating systems. - Experience with business productivity software such as Microsoft Office Suite. - Excellent communication and problem-solving skills. - Ability to work independently and as part of a team in a fast-paced environment. Bonus Points If You Have: - Experience working in a healthcare setting. - Familiarity with ITIL processes and service management best practices. - Certifications such as CompTIA A+, Microsoft Certified Professional, or similar. - Knowledge of networking fundamentals and remote support tools. What We Offer: - We offer competitive salary and comprehensive health benefits. - We offer opportunities for professional growth and certification support. - We offer a collaborative and inclusive work environment. - We offer flexible work schedules to support work-life balance. - We offer access to the latest healthcare IT technologies and training. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our careers portal at www.globalhealthcareit.com/careers. We look forward to hearing from you!

Provide first-level technical support to end users in healthcare settings, troubleshoot clinical and IT software issues, document incidents, and escalate complex problems. | 1-2 years of IT support experience, knowledge of clinical software and healthcare IT, proficiency in Windows and Mac OS, strong communication and problem-solving skills. | Job Title: Service Desk Agent Company Overview: Global Healthcare IT is a leading provider of innovative technology solutions tailored for the healthcare industry. With a commitment to improving patient care through advanced IT services, we support hospitals and clinics nationwide with cutting-edge software and dedicated support teams. Role Overview: As a Service Desk Agent, you will be the first point of contact for end users at hospitals and clinic locations, providing essential support for clinical application software, operating systems, and business productivity tools. Your role is critical in ensuring smooth and efficient IT operations that directly impact patient care and staff productivity. What You'll Do: - You will respond promptly to user inquiries and troubleshoot issues related to clinical applications and IT systems. - You will provide technical support for various operating systems and business productivity software. - You will document incidents and resolutions accurately in the service management system. - You will escalate complex issues to higher-level support teams when necessary. - You will assist in maintaining IT asset inventory and software licenses. - You will participate in training sessions to stay updated on new technologies and software updates. - You will collaborate with healthcare staff to understand their IT needs and improve service delivery. - You will contribute to the development of user guides and FAQs to enhance user self-service. What You Bring: - Minimum of 1-2 years of experience in IT support or a service desk role. - Strong knowledge of clinical application software and healthcare IT environments. - Proficiency with Windows and Mac operating systems. - Experience with business productivity software such as Microsoft Office Suite. - Excellent communication and problem-solving skills. - Ability to work effectively in a fast-paced, healthcare setting. Bonus Points If You Have: - Experience with ITIL framework and service management tools. - Certifications such as CompTIA A+, Microsoft Certified Professional, or similar. - Familiarity with electronic health record (EHR) systems. - Previous experience working in a healthcare IT support role. What We Offer: - We offer competitive salary and comprehensive health benefits. - We offer opportunities for professional development and certification support. - We offer a collaborative and supportive work environment. - We offer flexible scheduling to accommodate work-life balance. - We offer access to the latest healthcare IT technologies and tools. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our careers portal at www.globalhealthcareit.com/careers. We look forward to hearing from you!

Provide first-level technical support to end users in healthcare settings, troubleshoot software and system issues, document incidents, and escalate complex problems. | 1-2 years of service desk or technical support experience, knowledge of clinical software and operating systems, strong communication and problem-solving skills. | Job Title: Service Desk Agent Company Overview: Global Healthcare IT is a leading provider of innovative technology solutions tailored for the healthcare industry. With a commitment to improving patient care through advanced IT services, we support hospitals and clinics nationwide with cutting-edge software and dedicated support teams. Role Overview: As a Service Desk Agent, you will be the first point of contact for end users at hospitals and clinic locations, providing essential support for clinical application software, operating systems, and business productivity tools. Your role is critical in ensuring smooth and efficient IT operations that directly impact patient care and staff productivity. What You'll Do: - You will respond promptly to user inquiries and troubleshoot issues related to clinical applications and IT systems. - You will provide technical support for various operating systems and business productivity software. - You will document and track incidents and service requests using the ticketing system. - You will escalate complex issues to higher-level support teams when necessary. - You will assist in the installation, configuration, and maintenance of software applications. - You will communicate effectively with users to understand their needs and provide clear solutions. - You will participate in training sessions to stay updated on new technologies and software updates. - You will contribute to the development of user guides and support documentation. What You Bring: - Minimum of 1-2 years of experience in a service desk or technical support role. - Strong knowledge of clinical application software and healthcare IT environments. - Proficiency with Windows and Mac operating systems. - Experience with business productivity software such as Microsoft Office Suite. - Excellent problem-solving and communication skills. - Ability to work effectively in a fast-paced, healthcare setting. Bonus Points If You Have: - Experience with electronic health record (EHR) systems. - IT certifications such as CompTIA A+, ITIL, or Microsoft Certified Professional. - Familiarity with remote support tools and ticketing systems. - Previous experience working in a healthcare IT support role. What We Offer: - We offer competitive salary and comprehensive health benefits. - We offer opportunities for professional growth and certification support. - We offer a collaborative and supportive work environment. - We offer flexible scheduling to accommodate work-life balance. - We offer access to the latest healthcare IT technologies and training. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our careers portal at www.globalhealthcareit.com/careers. We look forward to hearing from you!

Provide first-level technical support to end users in healthcare settings, troubleshooting clinical software and IT systems issues, documenting incidents, and escalating as needed. | 1-2 years of IT support experience, knowledge of clinical software and healthcare IT, proficiency with operating systems and productivity software, strong problem-solving and communication skills. | Job Title: Service Desk Agent Company Overview: Global Healthcare IT is a leading provider of innovative technology solutions tailored for the healthcare industry. We specialize in delivering reliable IT services that enhance patient care and streamline hospital operations across multiple locations. Role Overview: As a Service Desk Agent, you will be the first point of contact for end users at hospitals and clinics, providing essential support for clinical application software, operating systems, and business productivity tools. Your role is critical in ensuring smooth IT operations and helping healthcare professionals focus on patient care. What You'll Do: - You will respond promptly to user inquiries and troubleshoot issues related to clinical software and IT systems. - You will provide technical support for various operating systems and business productivity applications. - You will document incidents and resolutions accurately in the service management system. - You will escalate complex technical problems to higher-level support teams when necessary. - You will assist in maintaining IT asset inventory and software licenses. - You will participate in training sessions to stay updated on new technologies and software updates. - You will collaborate with cross-functional teams to improve service delivery and user satisfaction. What You Bring: - You bring at least 1-2 years of experience in IT support or a service desk environment. - You have strong knowledge of clinical application software and healthcare IT systems. - You possess excellent problem-solving skills and the ability to communicate technical information clearly. - You are proficient with Windows and Mac operating systems and common business productivity software. - You have experience using ticketing systems and documenting technical issues. Bonus Points If You Have: - Experience working in a healthcare or hospital IT environment. - Certifications such as CompTIA A+, ITIL Foundation, or Microsoft Certified Professional. - Familiarity with network troubleshooting and basic hardware support. - Strong customer service skills and a patient, empathetic approach to user support. What We Offer: - We offer competitive salary and comprehensive health benefits including medical, dental, and vision coverage. - We offer opportunities for professional development and certification reimbursement. - We offer a supportive and collaborative work environment focused on work-life balance. - We offer access to the latest healthcare IT technologies and tools. - We offer paid time off and flexible scheduling options. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our careers portal at www.globalhealthcareit.com/careers. We look forward to hearing from you!

Provide first-level technical support to end users in healthcare settings, troubleshoot software and hardware issues, document incidents, and escalate complex problems. | 1-2 years of IT support experience, familiarity with clinical software, proficiency in Windows and Mac OS, strong communication and problem-solving skills. | Job Title: Service Desk Agent Company Overview: Global Healthcare IT is a leading provider of innovative technology solutions tailored for the healthcare industry. With a commitment to improving patient care through advanced IT services, we support hospitals and clinics nationwide with cutting-edge software and dedicated support teams. Role Overview: As a Service Desk Agent, you will be the first point of contact for end users at hospitals and clinic locations, providing essential support for clinical application software, operating systems, and business productivity tools. Your role is critical in ensuring smooth and efficient IT operations that directly impact patient care and staff productivity. What You'll Do: - You will respond promptly to user inquiries and troubleshoot issues related to clinical software and IT systems. - You will provide technical support for various operating systems and business productivity software. - You will document and track incidents and service requests using the ticketing system. - You will escalate complex issues to higher-level support teams when necessary. - You will assist in the installation, configuration, and maintenance of software applications. - You will communicate effectively with users to understand their needs and provide clear solutions. - You will participate in ongoing training to stay current with healthcare IT technologies. - You will contribute to the development of user guides and support documentation. What You Bring: - Minimum of 1-2 years of experience in IT support or a service desk role. - Familiarity with clinical application software and healthcare IT environments. - Proficiency with Windows and Mac operating systems. - Strong problem-solving skills and attention to detail. - Excellent communication and interpersonal skills. - Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Bonus Points If You Have: - Experience working in a healthcare setting. - Knowledge of ITIL framework and best practices. - Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional. - Experience with remote support tools and ticketing systems. What We Offer: - We offer competitive salary and comprehensive health benefits. - We offer opportunities for professional growth and continuing education. - We offer a supportive and collaborative work environment. - We offer flexible scheduling to promote work-life balance. - We offer access to the latest healthcare IT technologies and tools. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our careers portal at www.globalhealthcareit.com/careers. We look forward to hearing from you!

Provide first-level technical support to end users in healthcare settings, troubleshoot software and system issues, document incidents, and escalate complex problems. | 1-2 years of IT support experience, knowledge of clinical software and operating systems, strong communication and problem-solving skills. | Job Title: Service Desk Agent Company Overview: Global Healthcare IT is a leading provider of innovative technology solutions tailored for the healthcare industry. With a commitment to improving patient care through advanced IT services, we support hospitals and clinics nationwide with cutting-edge software and dedicated support teams. Role Overview: As a Service Desk Agent, you will be the first point of contact for end users at hospitals and clinic locations, providing essential support for clinical application software, operating systems, and business productivity tools. Your role is critical in ensuring smooth IT operations and enhancing user experience across healthcare environments. What You'll Do: - You will respond promptly to user inquiries and troubleshoot issues related to clinical software and IT systems. - You will provide technical support for various operating systems and business productivity applications. - You will document incidents and resolutions accurately in the service management system. - You will escalate complex issues to higher-level support teams when necessary. - You will assist in the installation, configuration, and maintenance of software applications. - You will communicate effectively with users to understand their needs and provide clear guidance. - You will participate in ongoing training to stay current with healthcare IT technologies. - You will contribute to improving support processes and user satisfaction. What You Bring: - Minimum of 1-2 years experience in IT support or a related field. - Strong knowledge of clinical application software and healthcare IT environments. - Proficiency with Windows and Mac operating systems. - Experience with business productivity software such as Microsoft Office Suite. - Excellent problem-solving and communication skills. - Ability to work effectively in a fast-paced, user-focused environment. Bonus Points If You Have: - Experience working in a healthcare setting. - Familiarity with IT service management tools like ServiceNow or Jira. - Certifications such as CompTIA A+ or ITIL Foundation. - Knowledge of network fundamentals and troubleshooting. What We Offer: - We offer competitive salary and comprehensive health benefits. - We offer opportunities for professional development and certification support. - We offer a collaborative and inclusive work environment. - We offer flexible work schedules to support work-life balance. - We offer access to the latest healthcare IT technologies and tools. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our careers portal at www.globalhealthcareit.com/careers. We look forward to hearing from you!

Provide first-level technical support to end users in healthcare settings, troubleshoot software and hardware issues, document incidents, and escalate complex problems. | 1-2 years of IT support experience, knowledge of clinical software and operating systems, strong communication skills, and ability to multitask in a fast-paced environment. | Job Title: Service Desk Agent Company Overview: Global Healthcare IT is a leading provider of innovative technology solutions tailored for the healthcare industry. With a commitment to improving patient care through advanced IT services, we support hospitals and clinics nationwide with cutting-edge software and dedicated support teams. Role Overview: As a Service Desk Agent, you will be the first point of contact for end users at hospitals and clinic locations, providing essential support for clinical application software, operating systems, and business productivity tools. Your role is critical in ensuring smooth IT operations that directly impact patient care and staff efficiency. What You'll Do: - You will respond promptly to user inquiries and troubleshoot issues related to clinical software and IT systems. - You will provide technical support for various operating systems and business productivity applications. - You will document and track incidents and service requests using the ticketing system. - You will escalate complex issues to higher-level support teams when necessary. - You will assist in the installation, configuration, and maintenance of software applications. - You will communicate effectively with users to ensure clear understanding and resolution of their issues. - You will participate in ongoing training to stay current with healthcare IT technologies. - You will contribute to the development of user guides and support documentation. What You Bring: - Minimum of 1-2 years experience in IT support or a related help desk role. - Strong knowledge of clinical application software and healthcare IT environments. - Proficiency with Windows and Mac operating systems. - Experience with business productivity software such as Microsoft Office Suite. - Excellent communication and customer service skills. - Ability to manage multiple tasks and prioritize effectively in a fast-paced environment. Bonus Points If You Have: - Experience working in a healthcare setting. - Familiarity with ITIL processes and service management. - Certifications such as CompTIA A+, Microsoft Certified Professional, or similar. - Knowledge of networking fundamentals and remote support tools. What We Offer: - We offer competitive salary and comprehensive health benefits. - We offer opportunities for professional growth and continuing education. - We offer a supportive and collaborative work environment. - We offer flexible scheduling to promote work-life balance. - We offer access to the latest healthcare IT technologies and tools. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our careers portal at www.globalhealthcareit.com/careers. We look forward to hearing from you!

Provide first-level technical support to end users in healthcare settings, troubleshoot clinical software and IT systems, document incidents, escalate issues, and assist with user training. | 1-2 years of IT support experience, knowledge of clinical software and healthcare IT, proficiency with Windows and Mac OS, strong problem-solving and communication skills. | Job Title: Service Desk Agent Company Overview: Global Healthcare IT is a leading provider of innovative technology solutions tailored for the healthcare industry. With a commitment to improving patient care through advanced IT services, we support hospitals and clinics nationwide with cutting-edge software and dedicated support teams. Role Overview: As a Service Desk Agent, you will be the first point of contact for end users at hospitals and clinic locations, providing essential support for clinical application software, operating systems, and business productivity tools. Your role is critical in ensuring smooth IT operations and enhancing user experience across healthcare facilities. What You'll Do: - You will respond promptly to user inquiries and troubleshoot issues related to clinical applications and IT systems. - You will provide technical support for various operating systems and business productivity software. - You will document incidents and resolutions accurately in the service management system. - You will escalate complex technical problems to higher-level support teams when necessary. - You will assist in training end users on software functionalities and best practices. - You will monitor and maintain service desk performance metrics to ensure timely resolution. - You will collaborate with IT teams to implement updates and improvements to clinical software. - You will maintain a professional and empathetic communication style with all users. What You Bring: - Minimum of 1-2 years experience in IT support or service desk roles, preferably in healthcare. - Strong knowledge of clinical application software and healthcare IT systems. - Proficiency with Windows and Mac operating systems. - Experience with business productivity software such as Microsoft Office Suite. - Excellent problem-solving skills and attention to detail. - Strong communication and interpersonal skills to effectively assist diverse user groups. Bonus Points If You Have: - Experience working in a hospital or clinical environment. - Familiarity with ITIL processes and service management tools. - Certifications such as CompTIA A+, Microsoft Certified Professional, or similar. - Ability to work flexible hours including on-call shifts. What We Offer: - We offer competitive salary and comprehensive health benefits. - We offer opportunities for professional development and certification support. - We offer a collaborative and supportive work environment. - We offer flexible scheduling to promote work-life balance. - We offer the chance to make a meaningful impact in healthcare through technology. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our careers portal at www.globalhealthcareit.com/careers. We look forward to hearing from you!

Provide first-level technical support to end users in healthcare settings, troubleshoot software and hardware issues, document incidents, and escalate complex problems. | 1-2 years of IT support experience, knowledge of clinical software and operating systems, strong communication skills, and basic networking understanding. | Job Title: Service Desk Agent Company Overview: Global Healthcare IT is a leading provider of innovative technology solutions tailored for the healthcare industry. With a commitment to improving patient care through advanced IT services, we support hospitals and clinics nationwide with cutting-edge software and dedicated support teams. Role Overview: As a Service Desk Agent, you will be the first point of contact for end users at hospitals and clinic locations, providing essential support for clinical application software, operating systems, and business productivity tools. Your role is critical in ensuring smooth IT operations and enhancing user experience across healthcare facilities. What You'll Do: - You will respond promptly to user inquiries and troubleshoot issues related to clinical software and IT systems. - You will provide technical support for various operating systems and business productivity applications. - You will document incidents and resolutions accurately in the service management system. - You will escalate complex issues to higher-level support teams when necessary. - You will assist in training end users on software functionalities and best practices. - You will monitor and maintain service desk performance metrics to ensure quality support. - You will collaborate with IT teams to implement updates and improvements. - You will contribute to the development of support documentation and knowledge base articles. What You Bring: - Minimum of 1-2 years experience in IT support or service desk roles. - Strong knowledge of clinical application software and healthcare IT environments. - Proficiency with Windows and Mac operating systems. - Excellent communication and customer service skills. - Ability to manage multiple tasks and prioritize effectively. - Basic understanding of networking and troubleshooting techniques. Bonus Points If You Have: - Experience working in a healthcare or hospital IT setting. - Certifications such as ITIL Foundation or CompTIA A+. - Familiarity with remote support tools and ticketing systems. - Knowledge of HIPAA regulations and data privacy standards. What We Offer: - We offer competitive salary and comprehensive health benefits. - We offer opportunities for professional growth and certification support. - We offer a collaborative and inclusive work environment. - We offer flexible work schedules to support work-life balance. - We offer access to the latest healthcare IT technologies and training. Ready to Apply? Please submit your resume and cover letter through our careers page at www.globalhealthcareit.com/careers. We look forward to welcoming you to our team!