ESS TECHNOLOGIES INC.

Diagnose and repair equipment remotely, provide technical support, document service activities, collaborate with management, and ensure compliance with safety standards. | Minimum 3 years experience in field service or technical support, strong knowledge of equipment and diagnostic tools, excellent problem-solving and communication skills. | Job Title: Field Service Technician - Remote Company Overview: ESS Technologies Inc. is a leading provider of advanced technology solutions specializing in industrial and commercial equipment servicing. As part of the Pacteon group, ESS Technologies is committed to delivering innovative, reliable, and efficient service solutions to clients across various industries. We pride ourselves on our customer-centric approach and dedication to excellence. Role Overview: As a Field Service Technician at ESS Technologies, you will play a critical role in maintaining and repairing our clients' equipment remotely. This position requires a proactive, detail-oriented individual who can troubleshoot and resolve technical issues efficiently while providing exceptional customer service. What You'll Do: - You will remotely diagnose and repair equipment issues using advanced diagnostic tools and software. - You will provide technical support and guidance to clients to ensure optimal equipment performance. - You will document all service activities accurately and maintain detailed records. - You will collaborate with the Business Services Manager to prioritize service requests and manage workload. - You will stay updated on the latest technology trends and product knowledge to enhance service quality. - You will ensure compliance with company policies and safety standards during all service operations. - You will participate in ongoing training and development programs to improve technical skills. What You Bring: - Minimum of 3 years of experience in field service or technical support roles. - Strong knowledge of industrial or commercial equipment and remote diagnostic tools. - Excellent problem-solving skills with the ability to work independently. - Effective communication skills to interact with clients and team members. - Proficiency with computer systems and software relevant to remote service operations. Bonus Points If You Have: - Experience working in a remote service technician role. - Familiarity with ESS Technologies’ product lines or similar equipment. - Certifications related to technical service or equipment maintenance. - Ability to manage multiple service requests efficiently under pressure. What We Offer: - We offer a competitive hourly wage ranging from $20 to $60 based on experience and skills. - We offer a fully remote work environment providing flexibility and work-life balance. - We offer opportunities for professional growth and continuous learning. - We offer supportive management and a collaborative team culture. - We offer access to the latest tools and technologies to perform your job effectively. Ready to Apply? To join our dynamic team at ESS Technologies Inc., please visit our company website at https://www.esstechnologies.com/ and submit your application through our careers page. We look forward to hearing from you!

Provide remote technical support, troubleshoot hardware and software issues, manage service requests, document activities, and communicate effectively with customers. | Minimum 2 years of experience in field service or technical support, strong troubleshooting and communication skills, proficiency with remote support tools, and ability to work independently remotely. | Job Title: Field Service Technician - Remote Company Overview: ESS Technologies Inc. is a leading provider of advanced technology solutions, specializing in innovative products and services that enhance operational efficiency across various industries. As part of the Pacteon group, ESS Technologies is committed to delivering exceptional customer service and cutting-edge technology to clients worldwide. Role Overview: As a Field Service Technician at ESS Technologies, you will play a critical role in supporting our customers by providing remote technical assistance and ensuring the optimal performance of our products. This position requires a proactive, detail-oriented individual who can troubleshoot and resolve technical issues efficiently while maintaining excellent communication with clients. What You'll Do: - You will provide remote technical support and troubleshooting for ESS Technologies' products. - You will diagnose and resolve hardware and software issues to minimize downtime. - You will collaborate with the Business Services Manager to prioritize and manage service requests. - You will document service activities and maintain accurate records of customer interactions. - You will assist in the installation and configuration of new equipment remotely. - You will communicate effectively with customers to explain technical information clearly. - You will stay updated on product knowledge and industry trends to enhance service quality. What You Bring: - You bring at least 2 years of experience in field service or technical support roles. - You have strong troubleshooting skills with a solid understanding of hardware and software systems. - You possess excellent communication skills, both verbal and written. - You are comfortable working independently in a remote environment. - You have proficiency with remote support tools and diagnostic software. Bonus Points If You Have: - Experience with ESS Technologies' product lines or similar technology sectors. - Certifications related to technical support or field service (e.g., CompTIA A+, Network+). - Familiarity with customer relationship management (CRM) software. - Additional language skills to support diverse customer bases. What We Offer: - We offer a competitive hourly wage ranging from $20 to $60 based on experience and skills. - We offer a fully remote work environment to support work-life balance. - We offer opportunities for professional development and career growth within the Pacteon group. - We offer a supportive team culture focused on collaboration and innovation. - We offer access to the latest tools and technologies to perform your job effectively. Ready to Apply? Please visit our company website at https://www.esstechnologies.com/careers to submit your application and join our dynamic team at ESS Technologies Inc.

Provide remote technical support and troubleshooting for ESS Technologies' products, ensuring customer satisfaction and efficient issue resolution. | Minimum 2 years technical support or field service experience, strong troubleshooting skills, excellent communication, and ability to work remotely independently. | Job Title: Field Service Technician - Remote Company Overview: ESS Technologies Inc. is a leading provider of advanced technology solutions, specializing in innovative products and services for various industries. As part of the Pacteon group, ESS Technologies is committed to delivering high-quality, reliable solutions that empower businesses to operate more efficiently and effectively. Role Overview: As a Field Service Technician at ESS Technologies, you will play a critical role in supporting our customers by providing remote technical assistance and ensuring the optimal performance of our products. This position requires a proactive, customer-focused individual who can troubleshoot and resolve technical issues efficiently. What You'll Do: - You will provide remote technical support and troubleshooting for ESS Technologies' products. - You will diagnose and resolve hardware and software issues to minimize downtime. - You will communicate effectively with customers to understand their technical problems and provide clear solutions. - You will document service activities and maintain accurate records of customer interactions. - You will collaborate with the Business Services Manager to prioritize and manage service requests. - You will stay updated on product knowledge and industry trends to enhance service quality. - You will assist in training customers on product usage and best practices. What You Bring: - Minimum of 2 years of experience in a technical support or field service role. - Strong knowledge of hardware and software troubleshooting techniques. - Excellent communication and customer service skills. - Ability to work independently in a remote environment. - Proficiency with remote support tools and technologies. Bonus Points If You Have: - Experience with ESS Technologies' products or similar technology solutions. - Technical certifications such as CompTIA A+ or Network+. - Familiarity with CRM and ticketing systems. - Previous experience working in a remote technical support role. What We Offer: - We offer a competitive hourly wage ranging from $20 to $60 per hour based on experience. - We offer a flexible remote work environment to support work-life balance. - We offer opportunities for professional development and training. - We offer a supportive team culture focused on collaboration and growth. - We offer access to the latest tools and technologies to perform your job effectively. Ready to Apply? To apply, please visit our company website at https://www.esstechnologies.com/careers and submit your resume along with a cover letter detailing your relevant experience and why you are a great fit for the Field Service Technician role at ESS Technologies Inc.

Provide expert remote technical support and troubleshooting for ESS Technologies’ products, ensuring customer satisfaction and efficient issue resolution. | Minimum 3 years of technical support or field service experience, strong remote troubleshooting skills, excellent communication, and ability to work independently in a remote environment. | Job Title: Field Service Technician - Remote Company Overview: ESS Technologies Inc. is a leading provider of advanced technology solutions, specializing in innovative products and services for industrial and commercial clients. As part of the Pacteon group, ESS Technologies is committed to delivering high-quality, reliable solutions that drive efficiency and growth for our customers worldwide. Role Overview: As a Field Service Technician, you will play a critical role in supporting our clients by providing expert remote technical assistance and troubleshooting. This position is designed for a self-motivated individual who thrives in a remote work environment and is passionate about delivering exceptional service. What You'll Do: - You will remotely diagnose and resolve technical issues related to ESS Technologies’ products and systems. - You will provide timely and effective support to customers via phone, email, and remote access tools. - You will document service activities and maintain accurate records of customer interactions. - You will collaborate with the Business Services Manager and other team members to improve service processes. - You will assist in training customers on product usage and best practices. - You will escalate complex issues to higher-level technical teams when necessary. - You will ensure compliance with company policies and safety standards during all service activities. What You Bring: - Minimum of 3 years experience in a technical support or field service role. - Strong knowledge of remote troubleshooting tools and techniques. - Excellent communication skills with the ability to explain technical information clearly. - Ability to work independently and manage time effectively in a remote setting. - Proficiency with computer systems and software relevant to technical support. Bonus Points If You Have: - Experience working with industrial or commercial technology products. - Familiarity with ESS Technologies’ product lines or similar equipment. - Additional certifications in technical support or related fields. - Previous experience in a remote service technician role. What We Offer: - We offer a competitive hourly wage ranging from $20 to $60 based on experience and skills. - We offer a flexible remote work environment to support work-life balance. - We offer opportunities for professional development and career growth within the Pacteon group. - We offer a supportive team culture focused on collaboration and innovation. - We offer access to the latest tools and technologies to help you succeed. Ready to Apply? To join our dynamic team at ESS Technologies Inc., please visit our company website at https://www.esstechnologies.com/ and submit your application through our careers page. We look forward to hearing from you!

Troubleshoot, repair, and provide remote technical support for ESS Technologies' equipment while maintaining accurate service records and collaborating with management. | Minimum 3 years of field service or technical support experience, proficiency with remote diagnostic tools, strong communication skills, and ability to work independently in a remote environment. | Job Title: Field Service Technician - Remote Company Overview: ESS Technologies Inc. is a leading provider of advanced technology solutions, specializing in innovative equipment and services for various industries. As part of the Pacteon group, ESS Technologies is committed to delivering high-quality products and exceptional customer support worldwide. Role Overview: As a Field Service Technician, you will play a critical role in maintaining and servicing our equipment remotely, ensuring optimal performance and customer satisfaction. This position requires technical expertise, problem-solving skills, and the ability to work independently in a remote environment. What You'll Do: - You will troubleshoot and repair equipment remotely using diagnostic tools and software. - You will provide technical support and guidance to customers via phone, email, and remote access. - You will document service activities and maintain accurate records of repairs and maintenance. - You will collaborate with the Business Services Manager to prioritize service requests and manage workload. - You will participate in training sessions to stay updated on new technologies and products. - You will ensure compliance with company policies and safety standards during all service activities. - You will assist in developing service procedures and improving customer support processes. What You Bring: - Minimum of 3 years of experience in field service or technical support roles. - Strong knowledge of electronic and mechanical systems relevant to ESS Technologies' products. - Proficiency with remote diagnostic tools and software. - Excellent communication and customer service skills. - Ability to work independently and manage time effectively in a remote setting. Bonus Points If You Have: - Experience working with Pacteon group technologies or similar industry equipment. - Certifications related to electronics, mechanical systems, or field service. - Familiarity with CRM and service management software. - Additional language skills to support a diverse customer base. What We Offer: - We offer a competitive hourly wage ranging from $20 to $60 based on experience and skills. - We offer a fully remote work environment with flexible scheduling. - We offer opportunities for professional development and training. - We offer a supportive team culture focused on innovation and customer success. - We offer access to the latest tools and technologies to perform your job effectively. Ready to Apply? Please visit our company website at https://www.esstechnologies.com/careers to submit your application and resume. We look forward to hearing from you!

Diagnose, troubleshoot, and repair industrial equipment remotely while providing excellent customer service and maintaining accurate service records. | Minimum 3 years of field service or technical support experience with strong technical, communication, and time management skills. | Job Title: Field Service Technician - Remote Company Overview: ESS Technologies Inc. is a leading provider of advanced technology solutions specializing in industrial and commercial equipment maintenance. As part of the Pacteon group, ESS Technologies is committed to delivering innovative services and exceptional customer support to clients worldwide. Our team values expertise, reliability, and continuous improvement. Role Overview: As a Field Service Technician, you will play a critical role in maintaining and repairing our clients' equipment remotely. This position requires technical proficiency, problem-solving skills, and the ability to work independently while providing excellent customer service. What You'll Do: - You will diagnose and troubleshoot equipment issues remotely using advanced diagnostic tools. - You will perform routine maintenance and repairs to ensure optimal equipment performance. - You will communicate effectively with clients to understand their needs and provide timely solutions. - You will document all service activities accurately in our management system. - You will collaborate with the Business Services Manager to prioritize service requests and manage workload. - You will stay updated on the latest technology trends and product knowledge to enhance service quality. - You will adhere to safety protocols and company policies during all service activities. What You Bring: - Minimum of 3 years of experience in field service or technical support roles. - Strong knowledge of industrial equipment and remote diagnostic tools. - Excellent problem-solving and communication skills. - Ability to work independently and manage time effectively. - Proficiency with computer systems and service management software. Bonus Points If You Have: - Experience working remotely in a technical support capacity. - Familiarity with Pacteon group products and services. - Additional certifications related to equipment maintenance or technology support. - Strong customer service orientation with a proactive approach. What We Offer: - We offer a competitive hourly wage ranging from $20 to $60 based on experience and skills. - We offer a fully remote work environment promoting work-life balance. - We offer opportunities for professional development and career growth. - We offer a supportive team culture focused on innovation and collaboration. - We offer access to the latest tools and technologies to perform your job effectively. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience to our careers page at https://www.esstechnologies.com/careers. We look forward to hearing from you!

Provide remote technical support and troubleshooting for ESS Technologies' equipment, ensuring customer satisfaction and operational efficiency. | Minimum 3 years experience in field service or technical support, strong knowledge of industrial equipment, excellent problem-solving and communication skills, proficiency with remote support software and CRM systems. | Job Title: Field Service Technician - Remote Company Overview: ESS Technologies Inc. is a leading provider of advanced technology solutions, specializing in innovative industrial and commercial equipment. As part of the Pacteon group, ESS Technologies is committed to delivering exceptional service and cutting-edge products to clients worldwide, fostering a culture of excellence and continuous improvement. Role Overview: As a Field Service Technician, you will play a critical role in supporting our customers by providing remote technical assistance and troubleshooting for our products. This position requires a proactive, detail-oriented individual who can effectively communicate and resolve technical issues to ensure customer satisfaction and operational efficiency. What You'll Do: - You will remotely diagnose and troubleshoot technical issues with ESS Technologies' equipment. - You will provide timely and effective solutions to customers via phone, email, or remote access tools. - You will document service activities and maintain accurate records of customer interactions. - You will collaborate with engineering and product teams to escalate and resolve complex technical problems. - You will assist in training customers on product usage and maintenance remotely. - You will monitor and report on recurring issues to help improve product reliability. - You will ensure compliance with company policies and safety standards during all service activities. What You Bring: - Minimum of 3 years experience in field service or technical support roles. - Strong knowledge of industrial equipment and remote diagnostic tools. - Excellent problem-solving skills and ability to work independently. - Effective communication skills, both verbal and written. - Proficiency with remote support software and CRM systems. Bonus Points If You Have: - Experience working in a remote service environment. - Technical certifications related to electronics or industrial equipment. - Familiarity with Pacteon group products and technologies. - Multilingual abilities to support diverse customer base. What We Offer: - We offer a competitive hourly wage ranging from $20 to $60 based on experience and skills. - We offer a fully remote work environment promoting work-life balance. - We offer opportunities for professional development and career growth. - We offer a supportive team culture focused on innovation and collaboration. - We offer access to the latest tools and technologies to perform your job effectively. Ready to Apply? Please visit our company website at https://www.esstechnologies.com/careers to submit your application and join our dynamic team at ESS Technologies Inc.

Provide remote technical support and troubleshooting for ESS Technologies' products, ensuring customer satisfaction and efficient service delivery. | Minimum 3 years technical support or field service experience, strong troubleshooting skills, excellent communication, ability to work remotely, and relevant technical knowledge. | Job Title: Field Service Technician - Remote Company Overview: ESS Technologies Inc. is a leading provider of advanced technology solutions, specializing in innovative products and services that enhance operational efficiency across various industries. As part of the Pacteon group, ESS Technologies is committed to delivering exceptional customer service and cutting-edge technology to clients worldwide. Role Overview: As a Field Service Technician at ESS Technologies, you will play a critical role in supporting our customers by providing remote technical assistance and ensuring the optimal performance of our products. This position requires a proactive, detail-oriented individual who can troubleshoot and resolve technical issues efficiently while maintaining excellent communication with clients. What You'll Do: - You will remotely diagnose and troubleshoot technical issues related to ESS Technologies’ products. - You will provide timely and effective solutions to customer inquiries and service requests. - You will collaborate with the Business Services Manager to prioritize and manage service tasks. - You will document service activities and maintain accurate records of customer interactions. - You will assist in the installation, configuration, and maintenance of equipment remotely. - You will support continuous improvement initiatives by providing feedback on product performance and customer needs. - You will ensure compliance with company policies and safety standards during all service activities. What You Bring: - Minimum of 3 years of experience in a technical support or field service role. - Strong knowledge of troubleshooting hardware and software issues. - Excellent communication and customer service skills. - Ability to work independently in a remote environment. - Proficiency with remote diagnostic tools and software. - High school diploma or equivalent; technical certifications are a plus. Bonus Points If You Have: - Experience working with ESS Technologies’ products or similar technology. - Familiarity with network configurations and protocols. - Additional technical certifications such as CompTIA A+ or Network+. - Previous experience in a remote field service role. What We Offer: - We offer a competitive hourly wage ranging from $20 to $60 based on experience and skills. - We offer a fully remote work environment promoting work-life balance. - We offer opportunities for professional development and technical training. - We offer a supportive team culture focused on collaboration and growth. - We offer flexible scheduling to accommodate your lifestyle. Ready to Apply? To join our dynamic team at ESS Technologies Inc., please visit our company website at https://www.esstechnologies.com/ and submit your application through our careers page. We look forward to hearing from you!

Remotely diagnose, troubleshoot, and resolve technical issues while providing excellent customer support and maintaining accurate service records. | Minimum 3 years of field service or technical support experience with strong remote diagnostic skills and effective communication abilities. | Job Title: Field Service Technician - Remote Company Overview: ESS Technologies Inc. is a leading provider of advanced technology solutions, specializing in innovative equipment and services for various industries. As part of the Pacteon group, ESS Technologies is committed to delivering high-quality products and exceptional customer support worldwide. Role Overview: As a Field Service Technician, you will play a critical role in maintaining and servicing our cutting-edge equipment remotely. Your expertise will ensure optimal performance and customer satisfaction by providing timely technical support and troubleshooting. What You'll Do: - You will remotely diagnose and resolve technical issues with ESS Technologies equipment. - You will provide expert guidance and support to customers via phone, email, and remote access tools. - You will perform routine maintenance and software updates to ensure equipment reliability. - You will document service activities and maintain accurate records of customer interactions. - You will collaborate with engineering and product teams to escalate and resolve complex issues. - You will participate in ongoing training to stay current with new technologies and product developments. - You will assist in developing technical documentation and user manuals. What You Bring: - Minimum of 3 years experience in field service or technical support roles. - Strong knowledge of remote diagnostic tools and software. - Excellent problem-solving skills and attention to detail. - Effective communication skills to interact with customers and internal teams. - Ability to work independently in a remote environment. Bonus Points If You Have: - Experience with ESS Technologies products or similar equipment. - Familiarity with networking and IT infrastructure. - Technical certifications related to electronics or IT. - Previous experience in a remote service technician role. What We Offer: - We offer a competitive hourly wage ranging from $20 to $60 per hour based on experience. - We offer a fully remote work environment with flexible scheduling. - We offer opportunities for professional growth and skill development. - We offer supportive team culture and access to the latest technology tools. - We offer comprehensive onboarding and ongoing training programs. Ready to Apply? To apply, please visit our company website at https://www.esstechnologies.com/careers and submit your resume along with a cover letter highlighting your relevant experience and why you are a great fit for this role.

Remotely diagnose, troubleshoot, and resolve technical issues while providing excellent customer support and maintaining accurate service records. | Minimum 3 years of field service or technical support experience with strong remote diagnostic skills and effective communication abilities. | Job Title: Field Service Technician - Remote Company Overview: ESS Technologies Inc. is a leading provider of advanced technology solutions, specializing in innovative equipment and services for various industries. As part of the Pacteon group, ESS Technologies is committed to delivering high-quality products and exceptional customer support worldwide. Role Overview: As a Field Service Technician, you will play a critical role in maintaining and servicing our cutting-edge equipment remotely. Your expertise will ensure optimal performance and customer satisfaction by providing timely technical support and troubleshooting. What You'll Do: - You will remotely diagnose and resolve technical issues with ESS Technologies equipment. - You will provide expert guidance and support to customers via phone, email, and remote access tools. - You will perform routine maintenance and software updates to ensure equipment reliability. - You will document service activities and maintain accurate records of customer interactions. - You will collaborate with engineering and product teams to escalate and resolve complex issues. - You will participate in ongoing training to stay current with new technologies and product developments. - You will assist in developing technical documentation and user manuals. What You Bring: - Minimum of 3 years experience in field service or technical support roles. - Strong knowledge of remote diagnostic tools and software. - Excellent problem-solving skills and attention to detail. - Effective communication skills to interact with customers and internal teams. - Ability to work independently in a remote environment. Bonus Points If You Have: - Experience with ESS Technologies products or similar equipment. - Familiarity with networking and IT infrastructure. - Technical certifications related to electronics or IT. - Previous experience in a remote service technician role. What We Offer: - We offer a competitive hourly wage ranging from $20 to $60 per hour based on experience. - We offer a fully remote work environment with flexible scheduling. - We offer opportunities for professional growth and skill development. - We offer supportive team culture and access to the latest technology tools. - We offer comprehensive onboarding and ongoing training programs. Ready to Apply? To apply, please visit our company website at https://www.esstechnologies.com/careers and submit your resume along with a cover letter highlighting your relevant experience and why you are a great fit for this role.