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Lead architectural design and development of healthcare applications and mentor junior developers. | 10+ years experience in enterprise-grade software development with advanced .Net Core, ASP.NET, React, and Azure skills. | Brief Description tango is a leader in the home health management industry and is preparing for significant growth! Our mission is to deliver innovative, home-based, post-acute solutions through proprietary technology and proven processes. We partner with health plans to provide a comprehensive suite of products and services designed to manage the total cost of care. We are seeking a highly experienced and innovative Senior Software - Full Stack Engineer for our growing team. This role demands advanced expertise in .Net Core, ASP.NET, React, and Web Services (SOAP, REST, XML). You will be responsible for architecting, designing, and leading the development of healthcare applications and integrated processes in a Microsoft Azure environment. Your role will not only focus on coding but also on guiding the team towards innovative solutions and advanced development practices. Essential Duties - Lead and mentor junior developers through all phases of software development, from ideation to implementation and support. - Architect and develop applications and web services capable of handling massive data and high transaction volumes. - Oversee source control and code review processes, maintaining high standards for code quality and documentation. - Work closely with project management, operations, and development teams to convert complex requirements into functional architecture and business logic. - Validate software functionality against functional and technical requirements. - Assure the highest quality of delivered software products. - Lead and contribute significantly to product launches and deployment strategies. - Oversee project timelines, priorities, and deliverables. - Represent the development team in product and user meetings. - Assume additional responsibilities and leadership roles as needed. Qualifications - 10+ years’ experience in designing, building, and maintaining applications and web services in complex environments. - Proven experience in leading the architectural design and delivery of enterprise-grade systems. - Advanced skills in .Net Core, ASP.NET, React, and Web Services (SOAP, REST, XML). - Proficiency in JSON and experience with front-end frameworks using C# and React. - Demonstrated experience in developing both LOB Applications and Consumer Websites. - Expertise in responsive web design and mobile-first development approaches. - Strong background in Microsoft Azure DevOps and cloud-based solutions. - In-depth understanding of Agile methodologies. - Proficiency in SQL Server 2008 or above. Skills - Exceptional ability to lead and coordinate across various teams, showcasing a strong, open, and collaborative work style. - Mastery over the entire software development lifecycle. - Strong problem-solving skills with a knack for creative solutions. - Excellent time management and self-motivation. - Leadership qualities with a positive and visionary attitude. - Proven ability to manage competing priorities in a high-pressure environment. Requirements - Bachelor’s or Master’s degree in Computer Science, Computer Engineering, or a related field. - Exceptional computer skills, self-starter attitude, and detail-oriented approach. - Excellent written and oral communication skills. - Ability to handle diverse environments and maintain confidentiality of sensitive information. tango provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. tango will make reasonable accommodations for qualified individuals with known disabilities unless doing so would result in an undue hardship.
Accurately record patient information and support multiple administrative functions across clinics. | Requires one year medical office clerical experience, basic medical terminology knowledge, and strong communication and organizational skills. | - Travel between several clinics in different counties as required (Caldwell County, Catawba County, Iredell County, Davie County and Lincoln County) *** Under the direct supervision of the Patient Access Supervisor, this position is responsible for timely and accurate recording of patient demographics, insurance information, patient charges and payments. Cross training required in multiple administrative support functions including medical records, scanning, PHI request and messaging to both clinical and non-clinical staff. Patient Service Representative Float Candidate Qualifications Experience: One year of clerical experience in medical office setting required. Other related experience may be considered in lieu of medical office experience. Education: High School Diploma or GED certificate required Ability to effectively maintain confidentiality of records and communicate with all levels of personnel Additional skills required: Knowledge of medical office software for the following: updating patient demographic information, posting charges and copays. Requires excellent verbal communication skills. Must be able to work with changing priorities. Requires excellent organizational, problem solving and critical thinking skills. Must be able to interact with individuals of all cultures and levels of authority. Requires the ability to maintain confidentiality. Must be able to function as part of a team. Must possess initiative. Basic medical terminology required, knowledge can be obtained through formal classes or work experience. Additional skills preferred: Proficient in use of all computer software utilized in practice Patient Service Representative Key Responsibilities - Must be able to interact with individuals of all cultures and levels of authority by answering phones or face-to-face greeting. - Must be able to schedule patient appointment under guidelines of administration - Must be able to problem solve and have critical thinking skills - Must be able to explain policy and procedures to patients and staff - Must be able to interview patient to obtain personal and financial information - Must be able to understand and maintain patient confidentiality - Utilize PMG System: - Schedule patient appointments - Update patient demographics & Insurance - Post copays - Query for patient financial records - Utilize EMR System: - Update patient records - Scan documents into patient charts in a timely manner - Query patient information - Extract Medical records for PHI request - Patient Message provider/staff - Must be able to perform accurate cash management /transaction procedures - Perform other duties as assigned Kintegra Health Core Requirements - Patient First – An approach to care that holds primary, the well-being and desires of the patient - Build not Blame – Focusing first on finding fault with the process rather than the person - Integrity and Honesty – Fostering an acceptance of openness, honesty, and fairness in words, deeds and the use of organizational resources judiciously for both internal and external customers - C ooperation and Flexibility – Related to an internal believe that we function as part of an interdependent team with only shared gains or losses thereby committed to assisting whenever possible beyond the prerequisite job description - Culturally Sensitive – Always working toward increasing one’s ability to understand, communicate with, effectively interact and care for people across cultures, while having an acute awareness of one’s own culture.
Provide day-to-day administration, monitoring, and maintenance of cloud infrastructure, servers, and enterprise applications. | 5-10+ years experience in cloud or systems administration, bachelor's degree, proficiency in Windows and Linux environments. | Job Title: Cloud / Systems Engineer Location: Washington, DC ( REMOTE ) Experience: 5-10+ Years Work authorization: US Citizen Position Summary We are seeking a Cloud / Systems Engineer to support a federal government customer. The engineer will provide day-to-day administration, monitoring, maintenance, and troubleshooting of cloud infrastructure, servers, and enterprise applications. The ideal candidate will have experience with Google Cloud Platform (GCP), Google Workspace, AWS, and/or Microsoft Azure, along with Windows/Linux system administration. Key Responsibilities · Administer and support GCP, AWS, and/or Azure cloud environments. · Support Google Workspace, including Gmail, Drive, Shared Drives, Groups, Meet, and user administration. · Manage cloud servers, virtual machines, storage, networking, users, roles, and permissions. · Monitor system availability, performance, security, backups, and infrastructure health. · Troubleshoot cloud, server, network, authentication, and application issues. · Support Windows and Linux systems, patching, upgrades, and routine maintenance. · Assist with security configurations and vulnerability remediation. · Support application deployments, migrations, backup, and recovery activities. · Maintain technical documentation and operational procedures. · Work with application, network, cybersecurity, help desk, and government customer teams. Required Qualifications · 5-10+ years of cloud, systems administration, or infrastructure support experience. · Hands-on experience with GCP, AWS, and/or Azure. · Experience with Google Workspace administration is highly preferred. · Experience supporting Windows and/or Linux systems. · Knowledge of cloud networking, identity/access management, monitoring, security, backup, and recovery. · Strong troubleshooting, communication, and documentation skills. · Bachelors in IT or related technologies Preferred Qualifications · Federal government IT support experience. · Familiarity with NIST, FISMA, RMF, and ATO environments. · Experience with Google Cloud Identity, IAM, monitoring, Active Directory, or Microsoft Entra ID. · Google Cloud, Google Workspace, AWS, Azure, or CompTIA certifications are a plus. This is a remote position.
Assist dentists chairside, prepare treatment rooms, manage inventory, and ensure patient comfort and safety during procedures. | Certified Dental Assistant with X-Ray certification, high school diploma, and ability to lift 15-20 lbs. | Now Hiring : Dental Assistant II - Durham Miami At Lane & Associates Family Dentistry, we love to make our patients smile, and that starts with you! We are seeking a dedicated DA II to support our dentists in delivering exceptional patient care. This role is responsible for assisting chairside, maintaining operatory inventory, ensuring proper sterilization and infection control, and preparing treatment rooms and materials. Key Responsibilities Daily, weekly, and monthly tasks include (but are not limited to): - Assist the dentist with all aspects of patient care. - Reinforce preventive care instructions to patients. - Seat and prepare patients for treatment. - Support patients during dental procedures while ensuring comfort and calm. - Clean and disinfect operatories after each procedure. - Prepare tray set-ups and sterilize all instruments. - Expose digital radiographs (X-rays). - Take preliminary impressions as needed. - Monitor all lab cases to ensure readiness for patient appointments. - Maintain accuracy of the lab tracking system. - Manage dental supply inventory and ensure operatory readiness. - Follow OSHA guidelines and company safety policies. - Assist with obtaining 5-star Google reviews through excellent service. - Perform other duties as assigned. Skills & Attributes - Excellent planning and organizational abilities. - Strong interpersonal and communication skills. - Ability to anticipate the needs of both patients and the dentist. - Professional appearance and demeanor. - Computer proficiency Job Requirements - Dental Assistant Certification (required). - State of North Carolina X-Ray Certification (required). - High School Diploma or GED. - Ability to lift 15–20 lbs. Why You'll Love Working Here! - Competitive pay! - Comprehensive Insurance Coverage (after 90 days!) – Health, Vision, Dental, Life, Disability, FSA & more! - 401(k) Employer Contribution Plan (after 90 days!) - Quarterly Performance Bonus Opportunities! - Employee Assistance Program! - Uniform Allowance! - Paid Time Off & Paid Holidays! - Fridays off at 2 PM! - Volunteer opportunities with our Smile Squad to earn awesome prizes! - Fun team events, giveaways & social campaigns year-round! - Birthday and Work Anniversary surprises sent directly from our owners! - Employee discounts at major retailers! - and so much more!
Oversee global logistics operations including transportation, 3PL warehousing, and inventory management to ensure supply chain efficiency. | Bachelor's degree in supply chain or related field, Licensed Customs Broker certification, and 8–10 years progressive logistics experience with international trade compliance and multi-site operations. | Sr. Logistics Manager Location Wilmington, MA Onsite, Hybrid or Fully Remote All options will be considered Status Full-Time Reports To Supply Chain Director FLSA Status Exempt /Salary Management Position Yes Compensation Min $150k Compensation Max $175k Position Overview Reporting to the Supply Chain Director, the Sr. Logistics Manager will oversee the planning, coordination, and execution of logistics operations including transportation, 3PL warehousing, inventory management, and distribution. This role ensures efficient supply chain performance, cost control, regulatory compliance, and high service levels across domestic and international logistics operations. This position will support the logistics operations in support of all our sites including Wilmington, Massachusetts, Monterrey Mexico, Europe, India, Asia Pacific, and China. Accountable and responsible for identifying and driving continuous improvement projects within KSS logistics operations. Partners with Freight Forwarders and 3PL providers to drive continuous improvement within our logistic processes. Responsibilities Strategy & Leadership * Develop and implement logistics strategies aligned with company goals * Lead and mentor logistics team, 3PL warehouse, and transportation teams * Manage vendor relationships, including carriers and third-party logistics providers (3PLs) * Drive continuous improvement initiatives and process optimization Operations Management * Manage third-party logistics providers, freight forwarders, customs brokers, and carriers; negotiate contracts and service-level agreements * Oversee inbound and outbound shipping, 3PL warehousing, and distribution activities * Monitor inventory levels and coordinate replenishment planning * Ensure on-time delivery and service performance metrics are met * Resolve operational issues, delays, and service disruptions * Partner cross-functionally with procurement, finance, legal, and operations teams to support business objectives Cost & Performance Management * Develop and manage logistics budgets * Analyze freight spending and negotiating carrier contracts * Track KPIs such as on-time delivery, transportation costs, and inventory turns * Identify cost-saving opportunities and efficiency improvements Compliance & Risk Management * Ensure compliance with transportation regulations, safety standards, and import/export requirements * Serve as subject matter expert on tariff classification, valuation, country of origin, free trade agreements, and duty mitigation strategies * Manage documentation and audit readiness * Manage global value added tax requirements * Implement contingency plans for supply chain disruptions Systems & Reporting * Utilize ERP, WMS, and TMS systems to manage logistics activities * Produce operational reports and dashboards for leadership * Lead system improvements and digital transformation initiatives Qualifications: Education: * Bachelor’s degree in supply chain management, Logistics, Business, or related field * Active Licensed Customs Broker * Prior experience with Hazmat transportation and customs paperwork Experience: * 8–10 years of progressive experience in logistics international transportation * 3–5+ years in leadership or senior management roles * Experience managing multi-site 3PL’s and logistics operations preferred * In-depth knowledge of U.S. and international trade compliance, customs regulations, and governmental requirements What will put you ahead: Skills * Strong analytical and problem-solving skills * Vendor negotiation and contract management * Knowledge of transportation modes and regulations * Experience with free trade agreements, duty drawback, and special trade programs. * In-depth knowledge of U.S. and international trade compliance, customs regulations, and government agency requirements * Leadership and team development * Advanced Excel and logistics systems proficiency Kovalus offers a comprehensive package that includes: Medical (3 plan options), Dental (2 plan options) and Vision plan insurances; 401K (6% company match & fixed company contribution based on seniority); health savings and flexible spending accounts; company provided basic life insurance policy with the option of selecting additional voluntary life insurance for self, spouse or dependents; disability insurances (short-term policy is company paid & long-term is split between company and employee); voluntary insurance plans for Accident, Critical Illness and Hospital Indemnity; business and personal travel insurance; 10 paid holidays; vacation time starting at 3 weeks; 48 hours sick time; employee assistance program; educational assistance program; referral bonus; bereavement leave. All benefits are subject to applicable plan and program terms (including eligibility terms) and may be subject to change. The Company will consider all applicants for positions without regard to race, color, religion, religious creed, sex, gender or gender identity, gender expression, sexual orientation, national origin, citizenship, ethnicity, ancestry, age, physical disability, mental disability, medical condition, pregnancy (including medical needs which may arise from pregnancy, childbirth or related medical conditions), military and veteran status, genetic information, marital or familial status, political affiliation, union membership, or any other basis prohibited by law. Career Roadmap: The next opportunity from this position is: Logistics Director
Lead sales efforts to meet targets, develop new business, and maintain client relationships in healthcare insights. | Over 10 years sales experience, strong networking and communication skills, and ability to mentor sales staff. | M3 USA is at the forefront of healthcare innovation, offering digital solutions across healthcare, life sciences, pharmaceuticals, and more. Since our inception in 2000, we’ve seen remarkable growth, fueled by our mission to utilize the internet for a healthier world and more efficient healthcare systems. Our success is anchored in our trusted digital platforms that engage physician communities globally, facilitating impactful medical education, precise job placement, and insightful market research. M3 USA prides itself on a dynamic and innovative work environment where every team member contributes to global health advancements. Joining M3 USA means being part of a dedicated team striving to make a significant difference in healthcare. We provide a unique opportunity for you to be at the cutting edge of healthcare innovation, shaping the future in a meaningful career. Embrace the chance to drive change with M3 USA. Due to our continued growth, we are hiring for a Senior Vice President, Sales at All Global, an M3 Company. About the Business Division: All Global has been a leading provider of healthcare insights data for more than 20 years. All Global brings our clients closer to physicians, patients and payers so they can understand the people and trends shaping the healthcare research landscape. We offer our clients a single point of access for healthcare insights through qualitative and quantitative research methods. All of the data collection we undertake is underpinned by our own proprietary research panel of healthcare professionals. Job Description The Mission: The mission of the Senior Vice President, Sales is to meet quarterly and annual sales targets by bringing in new business and growing existing accounts from a defined target base of market research consultancies, biotech, management consulting, pharmaceutical clients and other client types. This is an active outside sales role for a strong networker and effective closer. Additional responsibilities for this role include building and maintaining close relationships with clients, partnering with the delivery teams to resolve issues and deliver projects successfully, and achieving all personal financial targets. This role is also responsible for identifying client specific preferences and needs and communicating the individualized best practices to the rest of the team to ensure the client is receiving superior customer service that exceeds their expectations. The ideal candidate for this role is a strong communicator with high-level networking skills, who is driven towards achieving financial outcomes. Duties include: - Contribute ideas and strategies for success with the All Global Leadership team. - Continuously develop new business and maintain current business. - Monitor and maintain all sales KPIs on the various bidding and behavioral metrics we have in place to ensure optimized performance, ensuring full productivity, working against clear goals, monitored on a quarterly basis. - Achieve all individual financial goals, delivering as a minimum on target revenue profit per quarter. - Create a vibrant, competitive, and supportive business development culture within the team where all team members focus on account growth and prospecting. - Be visible and active with all key accounts, building strong relationships with main contacts. - Make the best business choice on bidding on studies and make an effort to maximize the gross profit and help mentor Account Managers and VPs to make those same choices. - Accompany sales personnel on sales calls in person and on the phone. - Build close working partnerships with delivery team leads and staff to ensure that client servicing from quoting to invoicing is seamless and of the highest possible standards. Qualifications Education and Training Required: - Bachelor’s degree required. Master’s degree or equivalent (MBA) a plus. Minimum Experience: - Over 10+ years in Sales. Knowledge, Skill, Ability: - Proven track record in securing new business - Proven ability to mentor and improve sales staff - Able to effectively communicate with management, clients and internal departments - Strong record to target achievement (sales activities, quotas, margins, etc.) - Ability to champion accounts internally - Collaborative and supportive with colleagues - Positive influence on colleagues and other departments - Excellent presentation skills - Demonstrated experience in resolving issues, brainstorming, and problem solving Additional Information Benefits: A career opportunity with M3USA offers competitive wages, and benefits such as: - Health and Dental - Life, Accident and Disability Insurance - Prescription Plan - Flexible Spending Account - 401k Plan and Match - Paid Holidays and Vacation - Sick Days and Personal Day *M3 reserves the right to change this job description to meet the business needs of the organization
Lead development of AI-driven full stack solutions and mentor engineering teams. | Senior software engineering experience with cloud computing and proficiency in multiple programming languages. | Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One Shopping, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking a Senior Lead Software Engineer who is passionate about marrying data with emerging technologies. As a full stack engineer focusing on AI, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One Shopping. What You’ll Do: - Be a hands-on leader driving the development of next-generation AI solutions for the future of shopping. - Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community. - Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment - Utilize programming languages like JavaScript, HTML/CSS, TypeScript, SQL, Python, and Go, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services Basic Qualifications: - Bachelor’s Degree - At least 6 years of experience in software engineering (Internship experience does not apply) - At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud) Preferred Qualifications: - Expert-level proficiency in MCP, AI Tooling, and/or LLMs - Startup experience with a history of shipping products at high speed. - 9+ years of experience in at least one of the following: JavaScript, Java, TypeScript, SQL, Python, or Go - 4+ years of experience with AWS, GCP, Microsoft Azure, or another cloud service - 4+ years of experience in open source frameworks Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $209,000 - $238,500 for Sr. Lead Software Engineer McLean, VA: $229,900 - $262,400 for Sr. Lead Software Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Oversee patient service operations ensuring compliance, staff management, and exceptional customer service. | Requires 2+ years in patient access or related healthcare administrative roles with strong organizational, communication, and technical skills. | Major Responsibilities - Oversee daily operations of patient service areas to ensure departmental standards and efficiency are met. - Educate and update staff on changes relevant to their roles, policies, and procedures. - Manage supplies by ordering within budget guidelines and departmental needs. - Assess staffing needs and communicate requirements to leadership; ensure compliance with personnel policies. - Provide leadership and support to patient services staff, including training, orientation, work direction, and performance input. - Create and adjust staff schedules for optimal efficiency and patient throughput, including breaks, meetings, and peak volume coverage. - Assist with financial processes, including point-of-service collections, cash reconciliation, and bank deposits; monitor department work queues. - Support HR functions, such as interviewing, onboarding, staff development, and resolving employee concerns. - Ensure accurate patient registration, including demographic, insurance, and financial information; maintain HIPAA compliance and confidentiality. - Verify insurance coverage and financial responsibility, explain obligations to patients, and refer to Financial Advocates when needed. - Maintain regulatory compliance with HIPAA, EMTALA, Medicare notices, consent forms, and other required documentation; obtain signatures as needed. - Deliver exceptional customer service, including greeting patients, answering inquiries, scheduling appointments, coordinating assistance, and fostering a welcoming environment. Minimum Job Requirements Education - High school diploma or GED. Certification / Registration / License - None Experience - Two years of experience in either Patient Access or any of the following related experience; general physician office support or billing office, insurance office, customer service/hospitality, or call center (any industry). Knowledge / Skills / Abilities - Demonstrates organizational values and behaviors, serving as a role model for Advocate Health’s purpose and standards. Effective leadership and team-building skills, including delegation, motivating staff, managing priorities, and decision-making. - Strong communication and interpersonal abilities, capable of explaining policies, procedures, and financial responsibilities to staff and patients. - Analytical and problem-solving skills, including data collection and interpretation for operational improvements and planning. - Ability to thrive in high-pressure environments, multitasking, prioritizing, and meeting deadlines independently in fast-paced settings. - Exceptional attention to detail and accuracy, ensuring compliance and quality in all processes. - Outstanding customer service and service recovery skills, maintaining professionalism and empathy in diverse situations. - Technical proficiency with healthcare systems, including EPIC, insurance verification tools, patient liability estimation, Microsoft Office, and related technologies. - Knowledge of medical terminology, insurance processes, and regulatory compliance, including HIPAA and applicable state/federal requirements. - Ability to collaborate effectively with physicians, clinical teams, and patients, resolving issues and supporting patient care needs. Physical Requirements And Working Conditions - May require travel, with exposure to weather and road conditions. - Respond promptly to patient emergencies occurring in clerical areas; CPR certification may be required based on location. - Notary licensure/training may be required depending on service line or facility. - Operate necessary equipment to perform job duties safely and effectively. - Work environment includes office and patient contact, with possible exposure to ill or contagious individuals. - Physical mobility and stamina, including frequent sitting/standing transitions, extended periods of standing or sitting, and ability to move throughout the workday. - Ability to lift and push/pull: frequently up to 10 lbs., occasionally 20 lbs. or more, and push/pull up to 50 lbs. with assistance. - Sensory and motor requirements, including clear speech, vision, hearing, touch, and fine motor skills for keyboard data entry; flexible scheduling and on-call availability may be required. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.
Lead strategic account planning and revenue growth for educational institutional clients through sales and partnership management. | Requires 5+ years in educational or enterprise sales with strong negotiation and analytical skills. | We believe in the power and joy of learning At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/. As a key member of the Cengage North America Higher Education Sales Group, the Strategic Account Director serves as a senior, customer‑facing role with strategic accountability for account-level revenue and relationships. This role blends new business development with deep post‑sale ownership, focusing on long‑term partnership success, customer value realization, and sustained revenue growth across all accounts including Cengage Unlimited Institutional Access (CU), Equitable Access (EA), and Inclusive Access (IA) business models. Operating as the point of strategic ownership for assigned accounts, the Strategic Account Director leads forecasting, multi‑year account planning, contract strategy, renewals, and expansion efforts while serving as a trusted advisor to senior academic and administrative stakeholders. The role collaborates closely with Regional District Managers, Specialists, Customer Success, Channel Partners, and cross‑functional internal teams to align institutional goals, data insights, and execution across complex customer environments. For The Strategic Account Director Position, We Are Targeting Specific Geographies Due To Territory Alignment And Travel Expectations. To Be Considered, Candidates Must Be Based In One Of The Following Areas - Southern California - Arizona - Colorado - New Mexico - Kansas - Nebraska - Oklahoma - Mississippi - Alabama - Louisiana - Arkansas - Iowa - Missouri - Illinois - Indiana - Massachusetts - New Hampshire - Vermont - Connecticut - Rhode Island Travel Requirements - Travel required to key customers for in-person negotiations, on-campus meetings, attendance at key conferences, and Cengage partner events 35–50% travel encouraged Direct Sales & Strategic Account Ownership - Lead complex contract negotiations with senior‑level academic and administrative leaders, including provosts, chief academic officers, finance, and procurement collaborators - Own the overall account strategy and forecast for each institution within the assigned territory. Develop multi‑year growth, retention, and expansion plans. Ensure they align with institutional priorities and Cengage business objectives. - Strategically identify and capitalize on high‑impact institutional opportunities, ensuring alignment with customer objectives and improved student outcomes - Develops financial models and arguments that align Cengage Unlimited (CU) benefits with the institution’s specific budgetary and retention goals to demonstrate the return on investment. - Spearhead new business development opportunities at an executive level through personal sales engagement, networking, market research, and targeted outreach - Drive institutional revenue growth and CU renewals by proactively managing renewal timelines and upsell, expansion, and conversion opportunities in partnership with Solutions Specialists - Clearly articulate the value proposition of Cengage products and services in support of institutional priorities such as affordability, equity of access, student persistence, and academic achievement. Institutional Account Strategy, Leadership & Program Success - Own IA/EA/CUI data management and analysis, leveraging enrollment, usage, pricing, and adoption insights to inform account strategy, forecast performance, and guide decision‑making - Lead institutional change management efforts, navigating the cultural and political shifts required to move faculty and administration toward digital access models. - Manage and deepen customer relationships through program kickoffs, onboarding support, executive‑level success reviews, and ongoing strategic engagement - Act as a trusted strategic advisor to institutional collaborators, using data-driven insights to optimize programs and strengthen long-term outcomes - Partner closely with sales, channel, customer success, marketing, and operations teams to ensure cohesive execution and accountability across institutional programs - Champion disciplined pipeline, opportunity, and account management within CRM systems (Salesforce) Thought Leadership & Collaboration - Exhibit thought leadership within the institutional sales process by positioning oneself as a subject‑matter authority on Cengage institutional business models and account strategy - Foster collaborative, high‑trust relationships across internal teams to support seamless execution and customer satisfaction - Serves as a critical market feedback loop, synthesizing executive-level insights and institutional trends to help Cengage leadership refine product strategy and business model. Skills You'll Need Here - BA or BS degree - 5+ years of successful experience in educational or enterprise‑level sales - Proven ability to own and complete strategic account plans with long‑term revenue accountability - Strong background in high-level negotiations - Strong analytical, written, verbal, and presentation skills - Deep understanding of higher‑education institutional financial and academic decision‑making structures - Proficiency with Microsoft Office and CRM platforms, preferably Salesforc Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com. About Cengage Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $77,100.00 - $100,200.00 USD
Support pharmaceutical manufacturing operations through compliance, documentation accuracy, and cross-functional coordination in a GMP environment. | Experience in regulated environments, strong attention to detail, proficiency with enterprise systems, and effective communication skills. | Search jobs Explore companies Join talent network Talent Sr Administrative Services Coordinator Thermo Fisher Scientific Full-time Greenville, NC, USA Posted on Sep 9, 2026 Work Schedule 12 hr shift/days Environmental Conditions Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) Job Description As part of the Thermo Fisher Scientific team, you’ll discover meaningful work that makes a positive impact on a global scale. Join our colleagues in bringing our Mission to life every single day to enable our customers to make the world healthier, cleaner and safer. We provide our global teams with the resources needed to achieve individual career goals while helping to take science a step beyond by developing solutions for some of the world’s toughest challenges. Location / Division: Greenville, North Carolina – Pharmaceutical Services Group (PSG) The Greenville, NC site is a large, multipurpose pharmaceutical manufacturing and packaging campus supporting both clinical and commercial production. The site specializes in solid oral dose and sterile manufacturing, with capabilities including multi-API granulation, encapsulation, aseptic filling, biologics production, lyophilization, and secondary packaging. Discover Impactful Work: Join Thermo Fisher Scientific as a Sr Administrative Services Coordinator, where you will play a vital role in supporting pharmaceutical manufacturing operations in a regulated GMP environment. This position contributes directly to compliance, documentation accuracy, and cross-functional coordination—ensuring the highest standards of quality and regulatory adherence. 12 hour day shift: 6:00am-6:00pm Rotating 2/2/3 schedule A Day In The Life: - Review and evaluate batch records to ensure accuracy and compliance with cGMP standards - Manage and maintain controlled documentation and tracking systems - Support compliance activities, including document control and audit readiness - Coordinate inventory and materials tracking across departments - Serve as a liaison between Production, Quality Assurance, and other functional teams - Assist with deviation tracking, documentation workflows, and process improvements - Maintain detailed records with a high degree of accuracy and organization Education: Keys to Success: - High School Diploma or GED required Experience: - Experience working in a regulated environment (GMP preferred) - Experience with batch record review and documentation processes Knowledge, Skills, Abilities: - Strong attention to detail and organizational skills - Proficiency with enterprise systems (SAP, LIMS, document management systems) - Strong computer skills (Microsoft Office: Word, Excel, Outlook) - Effective written and verbal communication skills - Ability to work independently and collaboratively in a team environment - Ability to manage multiple priorities in a deadline-driven setting - Knowledge of FDA regulations and cGMP requirements preferred - Ability to work in a cleanroom environment requiring gowning Physical Requirements / Work Environment: - Ability to stand, walk, and stoop periodically - Ability to lift/carry 10–35 pounds occasionally - Ability to work at a computer workstation for extended periods - Visual focus required for detailed documentation review - Schedule flexibility may be required Equivalent combinations of education, training, and meaningful work experience may be considered. Competencies: - Strong attention to detail - Accountability and reliability - Effective communication - Team collaboration - Organizational excellence Benefits: We offer competitive remuneration, an annual incentive plan bonus, healthcare, and a comprehensive range of employee benefits. Thermo Fisher Scientific provides outstanding career and development opportunities within an innovative, forward-thinking organization. Our culture is built on integrity, intensity, involvement, and innovation. Must be legally authorized to work in the United States without sponsorship, now or in the future. Must be able to pass a comprehensive background check, which includes a drug screening. No relocation assistance available See more open positions at Thermo Fisher Scientific Work Schedule 12 hr shift/days Environmental Conditions Able to lift 40 lbs. without assistance, Adherence to all Good Manufacturing Practices (GMP) Safety Standards, Cleanroom: no hair products, jewelry, makeup, nail polish, perfume, exposed piercings, facial hair etc... allowed, Office, Some degree of PPE (Personal Protective Equipment) required (safety glasses, gowning, gloves, lab coat, ear plugs etc.) A Day In The Life: - Review and evaluate batch records to ensure accuracy and compliance with cGMP standards - Manage and maintain controlled documentation and tracking systems - Support compliance activities, including document control and audit readiness - Coordinate inventory and materials tracking across departments - Serve as a liaison between Production, Quality Assurance, and other functional teams - Assist with deviation tracking, documentation workflows, and process improvements - Maintain detailed records with a high degree of accuracy and organization Education: - High School Diploma or GED required Experience: - Experience working in a regulated environment (GMP preferred) - Experience with batch record review and documentation processes Knowledge, Skills, Abilities: - Strong attention to detail and organizational skills - Proficiency with enterprise systems (SAP, LIMS, document management systems) - Strong computer skills (Microsoft Office: Word, Excel, Outlook) - Effective written and verbal communication skills - Ability to work independently and collaboratively in a team environment - Ability to manage multiple priorities in a deadline-driven setting - Knowledge of FDA regulations and cGMP requirements preferred - Ability to work in a cleanroom environment requiring gowning Physical Requirements / Work Environment: - Ability to stand, walk, and stoop periodically - Ability to lift/carry 10–35 pounds occasionally - Ability to work at a computer workstation for extended periods - Visual focus required for detailed documentation review - Schedule flexibility may be required Equivalent combinations of education, training, and meaningful work experience may be considered. Competencies: - Strong attention to detail - Accountability and reliability - Effective communication - Team collaboration - Organizational excellence Benefits: We offer competitive remuneration, an annual incentive plan bonus, healthcare, and a comprehensive range of employee benefits. Thermo Fisher Scientific provides outstanding career and development opportunities within an innovative, forward-thinking organization. Our culture is built on integrity, intensity, involvement, and innovation. Must be legally authorized to work in the United States without sponsorship, now or in the future. Must be able to pass a comprehensive background check, which includes a drug screening. No relocation assistance available