Lane & Associates Family Dentistry

Coordinate new patient consultations and administrative tasks across multiple locations to ensure smooth patient experiences. | Requires 1-2 years dental experience, NC X-Ray Certification, strong organizational and communication skills, and ability to travel between locations. | We are currently seeking a Traveling New Patient Coordinator to support our Orthodontic department. This pivotal role will involve traveling between our Dunn (3 times a week) and Durham Miami (2 times a week) locations, following the Orthodontist to assist with new patient consultations. Position Overview: As a Traveling New Patient Coordinator, you’ll be the friendly, knowledgeable first point of contact for new Orthodontic patients. You’ll play a vital role in welcoming patients, explaining treatment options, coordinating care, and ensuring a smooth and professional experience across both office locations. Key Responsibilities: • Conduct new patient consultations including: • Office tours • Treatment and financial overview • Taking initial records (photos, X-rays, etc.) • Scheduling bonding and recall appointments • Sending patient and doctor correspondence • Prepare and present bonding contracts: • Set up contracts prior to bonding appointments • Review financial agreements and collect payments • Post payments, submit insurance claims, and set up auto-drafts • Maintain and manage patient reports and appointment confirmations • Schedule ongoing maintenance and follow-up appointments • Monitor and respond to office emails • Support other administrative and clinical tasks as needed What We're Looking For: • A positive, energetic team player with exceptional customer service skills • Strong organizational, planning, and communication abilities • Ability to thrive in a fast-paced, multi-location environment • Professional appearance and demeanor • Proficiency with dental software and general computer applications Qualifications: • High School Diploma or GED (required) • 1–2 years of dental experience (required) • Orthodontic experience (preferred) • NC X-Ray Certification (required) • Ability to lift up to 15–20 lbs • Reliable transportation and willingness to travel between Dunn and Durham Why Lane & Associates? • Competitive Pay! • Comprehensive Benefits Package including Medical, Dental, Vision, Life, FSA, and more! • 401(k) with Employer contribution – available after just 90 days! • Quarterly Performance Bonuses! • Off at 2PM on Fridays! • Uniform Allowance! • Paid Time Off + Paid Holidays! • Fun Company Events & Marketing Campaigns Throughout the Year! • Volunteer Opportunities with our Smile Squad – Earn Rewards & Prizes! • Birthday & Work Anniversary Surprises from Ownership! • Employee Assistance Program! • and so much more!

Coordinate new patient consultations and administrative tasks across multiple locations to ensure smooth patient experiences. | Requires 1-2 years dental experience, orthodontic experience preferred, NC X-Ray certification, and ability to travel between locations. | We are currently seeking a Traveling New Patient Coordinator to support our Orthodontic department. This pivotal role will involve traveling between our Dunn (3 times a week) and Durham Miami (2 times a week) locations, following the Orthodontist to assist with new patient consultations. Position Overview: As a Traveling New Patient Coordinator, you’ll be the friendly, knowledgeable first point of contact for new Orthodontic patients. You’ll play a vital role in welcoming patients, explaining treatment options, coordinating care, and ensuring a smooth and professional experience across both office locations. Key Responsibilities: • Conduct new patient consultations including: • Office tours • Treatment and financial overview • Taking initial records (photos, X-rays, etc.) • Scheduling bonding and recall appointments • Sending patient and doctor correspondence • Prepare and present bonding contracts: • Set up contracts prior to bonding appointments • Review financial agreements and collect payments • Post payments, submit insurance claims, and set up auto-drafts • Maintain and manage patient reports and appointment confirmations • Schedule ongoing maintenance and follow-up appointments • Monitor and respond to office emails • Support other administrative and clinical tasks as needed What We're Looking For: • A positive, energetic team player with exceptional customer service skills • Strong organizational, planning, and communication abilities • Ability to thrive in a fast-paced, multi-location environment • Professional appearance and demeanor • Proficiency with dental software and general computer applications Qualifications: • High School Diploma or GED (required) • 1–2 years of dental experience (required) • Orthodontic experience (preferred) • NC X-Ray Certification (required) • Ability to lift up to 15–20 lbs • Reliable transportation and willingness to travel between Dunn and Durham Why Lane & Associates? • Competitive Pay! • Comprehensive Benefits Package including Medical, Dental, Vision, Life, FSA, and more! • 401(k) with Employer contribution – available after just 90 days! • Quarterly Performance Bonuses! • Off at 2PM on Fridays! • Uniform Allowance! • Paid Time Off + Paid Holidays! • Fun Company Events & Marketing Campaigns Throughout the Year! • Volunteer Opportunities with our Smile Squad – Earn Rewards & Prizes! • Birthday & Work Anniversary Surprises from Ownership! • Employee Assistance Program! • and so much more!

Coordinate patient treatment plans, manage scheduling, verify insurance, and maintain accurate patient records. | 1-2 years dental front office or treatment coordinator experience, strong communication and organizational skills, proficiency with computers, and a high school diploma or GED. | Now Hiring: Treatment Coordinator | Fuquay Broad Lane & Associates Family Dentistry is seeking an experienced Dental Treatment Coordinator to join our team. This role is essential to creating a 5-star patient experience by helping patients understand their treatment, navigate insurance benefits, coordinate appointments, and achieve their oral health goals. Key Tasks & Responsibilities Daily/Weekly/Monthly Tasks will include, but are not limited to: • Serve as a primary point of contact for patients, delivering a welcoming and professional experience. • Manage a multi-line phone system to schedule, reschedule, and confirm appointments while optimizing provider schedules • Ensure schedules remain productive and filled for doctors and hygienists. • Collect and update patient personal and insurance information in Denticon accurately. • Check in and check out patients with professionalism and care. • Present and review treatment plans to promote case acceptance. • Help assist in verifying insurance coverage and eligibility, maintaining accurate records. • Process payments and enforce financial policies accurately and courteously. • Maintain accurate electronic patient records while ensuring HIPAA compliance • Maintain a clean, organized, and welcoming reception and waiting area. • Perform additional duties as assigned to support office operations. What Makes You a Great Fit: • Minimum of 1-2 years of experience in a dental front office, treatment coordinator, or similar dental administrative role. • Strong communication, attention to detail, and organizational skills • A professional and polished demeanor with strong attention to detail. • A positive attitude and passion for providing exceptional patient experiences. • Ability to work efficiently in a team environment. • Proficiency with computers • High School Diploma or GED • Ability to lift up 15- 20 lbs. Benefits That Make You Smile: • Competitive pay! • Comprehensive Insurance Coverage (after 90 days!) – Health, Vision, Dental, Life, Disability, FSA & more! • 401(k) Employer Contribution Plan • Quarterly Performance Bonus Opportunities! • Paid Treatment Coordinator Training Class in Fuquay Varina • Employee Assistance Program! • Uniform Allowance! • Paid Time Off & Paid Holidays! • Fridays off at 2 PM! • Volunteer opportunities with our Smile Squad to earn awesome prizes! • Fun team events, giveaways & social campaigns year-round! • Birthday and Work Anniversary surprises sent directly from our owners! Exclusive Team Perks As the Official Team Dentist of the Carolina Hurricanes and Durham Bulls, our employees enjoy opportunities throughout the year to win tickets, VIP experiences, giveaways, and participate in exciting team partnerships and company-sponsored events.

Coordinate orthodontic treatment schedules, manage patient communications, and maintain accurate records. | Requires 1-2 years dental front office experience, strong communication, organizational skills, and proficiency with practice management software. | Now Hiring: Orthodontic Treatment Coordinator | Dunn NCOSO We are currently looking for an experienced Orthodontic Treatment Coordinator to join our warm, welcoming, and supportive team in Dunn! Key Tasks & Responsibilities Include: • Answer and manage a multi-line phone system while providing exceptional customer service to patients and families. • Welcome patients and visitors with a friendly, professional, and positive attitude. • Schedule, coordinate, and confirm appointments for our Orthodontist to ensure efficient daily operations. • Maintain organized and productive provider schedules by minimizing gaps and maximizing appointment availability. • Collect, process, and post patient payments in accordance with company financial policies and procedures. • Present treatment plans and clearly explain insurance benefits, payment options, and estimated out-of-pocket costs. • Accurately enter, update, and maintain patient records in Dolphin software. • Ensure the front office, reception area, and patient lobby remain clean, organized, and welcoming. • Collaborate with team members to create a positive patient experience and supportive work environment. • Perform other duties as assigned. What You Bring to the Team: • A minimum of 1–2+ years of dental front office experience • Experience in Orthodontics is a plus • Strong communication and customer service skills • Great organizational skills and attention to detail • A positive attitude and team player mentality • Proficiency with computers and practice management software (Dolphin is a plus!) • High School Diploma or GED • Ability to lift up 15 - 20 lbs. Benefits That Make You Smile • Competitive pay! • Insurance Coverage Plans – Health, Vision, Dental, Life, Disability, FSA & more! • 401(k) Employer Contribution Plan (after 90 days!) • Quarterly Performance Bonus Opportunities! • Employee Assistance Program! • Uniform Allowance! • Paid Time Off & Paid Holidays! • Fridays off at 2 PM! • Volunteer opportunities with our Smile Squad to earn awesome prizes! • Fun team events, giveaways & social campaigns year-round! • Birthday and Work Anniversary surprises sent directly from our owners! • Employee discounts at major retailers! Exclusive Team Perks As the Official Team Dentist of the Carolina Hurricanes and Durham Bulls, our employees enjoy opportunities throughout the year to win tickets, VIP experiences, giveaways, and participate in exciting team partnerships and company-sponsored events.