CG

Cengage Group

12 open positions available

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CG

Client Relations Manager (Remote)

Cengage GroupAnywhereFull-time
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Compensation$58K - 76K a year

Manage and deliver talent pipeline services, guide clients through onboarding and process development, and analyze operational data for continuous improvement. | Minimum of four years in operations, talent acquisition, or client services, with strong organizational, communication, and client management skills. | We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is critical to the success of our company and our learners, as well as our individual well-being. We recognize the value of different perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/. This role will work to manage and deliver talent pipeline services to new and existing corporate clients. The Client Relations Manager is responsible for guiding new corporate clients through post-contract onboarding processes and managing client succes and service delivery from end to end through the entire contract lifecycle. Success in this position will be defined by our ability to deliver exceptional talent pipeline and upskilling services to our corporate clients, help grow the client relationship, and demonstrate the performance vital for the sales team to expand our business. In addition, they will analyze and improve organizational processes, and work to improve quality, productivity and efficiency. What you'll do: The Client Relations Manager will be responsible for managing several corporate clients and the talent pipeline and upskilling service(s) delivered to include the following: Responsible for all phases of the talent pipeline lifecycle - helping clients with processes throughout onboarding, assisting with the design and process development for each client, proactively contacting clients at strategic intervals through the contract lifecycle, assisting with technical support needs, providing regular reporting, and holding quarterly progress sessions for assigned clients. Develop and implement operational policies and procedures related to candidate application, enrollment, and persistence through our train-to-hire programs in preparation for placement with our corporate clients. Be responsible for applicant outreach, communications, and success through the recruitment funnel. Develop and implement operational policies and procedures related to enrollment, persistence and certification for upskilling trainees identified by our corporate clients. Be responsible for upskilling trainee support, communications, reporting, and success. Analyze operational processes and performance data to find opportunities for improvement. Lead and direct operations team to achieve business targets; including student/candidate tracking and client reporting data and metrics. Vet and prepare trainees for referral to clients to be interviewed and hired for on-site training. Work cross functionally with both internal departments and external clients to achieve goals. Identify and implement strategies to improve quality of service, productivity and profitability for both recruited candidates and upskilling students enrolled by clients. Liaise and cross-collaborate with internal team members to ensure forecasting is fulfilled appropriately. Ensure all operations are carried on in an appropriate and cost-effective way; respond to clients and students in a timely manner. Support in forecasting requirements, communicating with clients directly, and addressing operational needs; establish standard methodologies for an energetic team with scalable processes to drive client success and growth. Be responsible for related procurement processes and coordinate material and resources allocation. Identify and address problems and opportunities for the business. Provide data and support to management as needed. Skills you'll need: BA/BS or equivalent work experience and a validated, successful track record in a detail oriented position. Minimum of four years of successful operations, talent acquisition, client services or related detail-oriented and customer-focused work. Values and appreciates diversity of thought; able to work with diverse audiences both internally and externally. Highly flexible and adaptable to change. High energy and good communication skills both written and verbal. Ability to interact professionally with Vice Presidents and Director level staff within clients. Have a customer focused mentality; both in work with candidates, trainees and clients. Comfortable using technology in performing routine job tasks and for product demonstration purposes. Outstanding organizational and time management skills. Proficiency in PC and Microsoft Office applications. Great if experienced with Salesforce. Ability to monitor and evaluate operational data. Preferred: Professional business-to-business/customer success experience (3 years strongly desired) Experience working with adult learners and non-traditional students. Proficiency in being a great partner within and outside one's own department. Understanding of client relations/partnership management and how to efficiently work with external partnerships. Driven to succeed and yearning to make impact; customer success obsession mentality. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at +1 (617)289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $58,300.00 - $75,750.00 USD Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.

Talent Acquisition
Employee Engagement
HR Program Development
Direct Apply
Posted 8 days ago
CG

Sr Manager, Corporate Development (Remote)

Cengage GroupAnywhereFull-time
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Compensation$117K - 152K a year

Support end-to-end M&A transactions, including due diligence, valuation, and deal execution, collaborating with internal and external stakeholders. | Requires 3-5 years in investment banking, M&A advisory, private equity, or corporate development, with strong financial and valuation skills. | We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Group’s portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ The Corporate Development team is a small, high-profile team based remotely (ET). The team is responsible for all M&A activity (acquisitions and disposals), minority investments and select strategic partnerships across Cengage Group. We work closely with the Cengage Group executive team as well as senior management across our business divisions and corporate functions. The Manager of Corporate Development will assist with the end-to-end M&A process including target research, due diligence, financial valuation, and deal execution. What you will do: Lead on financial models, in collaboration with business and finance teams Support end-to-end M&A transactions, including due diligence, valuation, development of business case, deal execution and legal documents Manage interactions during transaction process with internal working group, external advisors, and seller / target Develop and maintain potential acquisition target list, by working with business division leadership to understand strategic growth priorities Support with drafting Investment Memos for Cengage Group executives and Board Skills You Will Need Here: Undergraduate degree, preferably in a relevant field such as business or finance 3-5 years relevant work experience in investment banking, M&A advisory, private equity, corporate development / M&A Prior experience at an education, media or technology firm is useful but not required M&A due diligence and deal execution experience Strong financial and valuation modeling skills and understanding of financial statements Strategic and analytical thinking, solid project management and problem-solving skills Effective communications skills, written and verbal, with the ability to develop rapport and credibility across the organization and convey analysis and proposals succinctly Self-starter with strong attention to detail and focus on outcomes, who is also highly collaborative and able to lead cross-functional teams. Candidates will be required to work during Eastern time zone business hours. This role reports to the VP, Corporate Development based in the NYC area. Occasional travel (up to 10%) may be required for projects and conferences. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company’s discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 20% Annual: Individual Target $117,100.00 - $152,200.00 USD Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.

Financial modeling
M&A due diligence
Deal execution
Direct Apply
Posted 15 days ago
CG

Director of PMO Office (Remote)

Cengage GroupAnywhereFull-time
View Job
Compensation$200K - 250K a year

Lead and coordinate large-scale enterprise transformation programs, establish governance frameworks, and manage cross-functional teams to ensure strategic initiatives are delivered effectively. | Extensive experience in enterprise-level program management, leadership skills, knowledge of Salesforce and AI productivity tools, and experience supporting business transformation in a corporate setting. | We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/. What you'll do here: The Cengage Higher Ed Program Management office is seeking an experienced Program Management Office Director to lead Higher Ed priority programs and establish PMO governance across the GTM organization. This is an Executive-facing role that will be instrumental in enabling our Ignite program and other strategic initiatives, acting as a liaison to business partners to ensure alignment and delivery excellence. This position requires experience supporting internal operational improvement for Sales, Marketing & Customer Operations, along with GTM motions, driving internal business operations and enterprise end-state transformation with focus on process, policy, and controls required for operational readiness. The role will focus on driving execution through business process design, portfolio oversight, and clear articulation of requirements to deliver against our big bets and continuous transformation journey. Program Planning & Delivery: Effectively plan, coordinate, and direct the delivery of large, complex projects and programs while managing risks and issues to minimize scope, budget, and schedule impacts. Define and implement PMO governance frameworks, methodologies, and best practices to ensure consistency and quality across all programs. Build and Empower Teams: Leading, motivating, and holding accountable project and internal/external team members in a matrixed organization. Fostering a culture of collaboration and continuous improvement. Manage resource planning and capacity across multiple programs to support delivery. Stakeholder & Scope Management: Proactively build strong, trusted working relationships with functional leaders and business partners to align on vision, business outcomes and managing expectations around any scope changes and trade-offs. Own program financials including budgeting, forecasting, and variance analysis. Develop and maintain program performance metrics, dashboards, and reporting for executive leadership. Manage Risk, Issues and Accelerate Decision Making: Proactively identify and manage cross-team dependencies and program risks, escalating to stakeholders as needed for immediate resolution. Influence and Communicate: Act as the primary communicator for the program, taking project level details and aggregating up to provide clear and concise updates to multiple levels of leadership, including executive sponsors. Will manage other cross functional programs as appropriate Will build and scale team based on business needs[enter responsibilities] Skills you will need here: Driving business transformation in a program management role Extensive experience driving large-scale Enterprise transformational initiatives with a focus on business transformation Self-starter with the ability to work through ambiguity to put the appropriate structure in place to accelerate delivery Executive level communicator and active listener, who can convey complex ideas in a clear, concise manner Ability to influence outcomes across different levels in the organization Knowledge of Salesforce solutions and experience with AI Productivity tools Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company’s discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 25% Annual: Individual Target $138,200.00 - $179,650.00 USD Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.

Program Management
Business Transformation
Stakeholder Management
Direct Apply
Posted 26 days ago
CG

Customer Success Consultant, Indiana (Remote)

Cengage GroupAnywhereFull-time
View Job
Compensation$67K - 87K a year

Serve as a strategic partner to customers, ensuring product adoption and success, and managing relationships throughout the customer lifecycle. | Requires 5+ years in Customer Success or Sales, experience with educational technology or higher education, and strong communication and analytical skills. | We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/. As a Customer Success Consultant, you will serve as a strategic partner and trusted advisor to Cengage customers within your assigned territory. Your mission is to ensure customers achieve their desired outcomes through the effective use of Cengage technology, driving adoption, and long-term value. What you'll do here: Act as the designated point of contact for customers, building strong, enduring relationships throughout customer lifecycle. Achieve and/or exceed established revenue targets by retaining and renewing Cengage customers. Develop and implement tailored success plans that align with customer goals and increase product usage. Provide proactive training and guidance aligned with customer objectives, standard methodologies, and usage data. Advocate for customers during the resolution of high-severity issues, ensuring timely and effective outcomes. Conduct regular health checks to assess value realization and identify opportunities for growth. Analyze customer data to uncover risks, renewal challenges, and upsell opportunities. Skills you will need here: Proven ability to quickly learn and master new systems and applications. Excellent communication and presentation skills. Strong analytical skills with the ability to translate data into actionable insights. Ability to explain technical concepts in a clear, business-friendly manner. Skilled at managing and prioritizing multiple customer needs simultaneously. Preferred: Bachelor’s degree preferred. 5+ years of experience in a Sales or Customer Success role. Experience in Educational Technology or Higher Education. Familiarity with the Higher Education landscape, including Learning Management Systems (LMS). Requirement to travel between 20-30% by both air and car Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $67,000.00 - $87,100.00 USD Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.

Customer Support Leadership
Data Analysis
Process Improvement
Direct Apply
Posted 29 days ago
Cengage Group

Sr Director of Systems Operations (Remote)

Cengage GroupAnywhereFull-time
View Job
Compensation$163K - 212K a year

Lead strategy and management of GTM systems to optimize revenue lifecycle, improve efficiency, and support business growth. | Requires 10+ years in systems or revenue operations, Salesforce certification, and experience leading transformations in enterprise applications. | We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . The Senior Director of System Operations, Revenue Operations, will lead the strategy, management and optimization of systems, process and tools that support the entire GTM lifecycle, from lead generation through customer retention. This role combines revenue operations leadership with enterprise application product management, overseeing a team of product/system managers who own the roadmap and execution of GTM systems. You will ensure alignment of technology platforms, business processes and revenue strategy to improve efficiency, scalability and revenue growth. You will be the key partner to our IT organization. This position will report to the VP of Revenue Operations, HED. What you'll do Here: • Lead Revenue Operations initiatives by defining and delivering the system strategy for GTM teams supporting the full marketing, sales and cs lifecycle, including marketing cloud, CRM, forecasting and pipeline management. • Drive continuous improvement, system simplification and adoption of tools to enhance user experience and operational efficiency. • Oversee vendor relationships and system implementations, ensuring timely delivery and high – quality solutions. • Partner with the business leads prioritizing system requirements, translate business requirements into functional and technical specifications for IT and vendor teams. • Track, measure and report on the impact of revenue operations initiatives pipeline health and business outcomes. • Work with centralized analytics team on data strategy and governance of CRM. • Build, lead and develop a high-performing team of product/system managers responsible for systems process improvements across sales, marketing and cs. Skills you'll need here: • Bachelor’s degree required • 10+ years’ experience with systems, enterprise applications, or revenue operations • Track record of leading major transformations integrating systems, decommissioning and enhancing. • Strong business knowledge of sales processes, pipeline management, forecasting and revenue operations a must. • Excellent problem-solving, communication skills and ability to interact with executives. • Salesforce.com certification required Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com . About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company’s discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 30% Annual: Individual Target $163,100.00 - $212,000.00 USD

Revenue Operations
System Strategy & Management
Vendor & Stakeholder Management
Verified Source
Posted about 1 month ago
Cengage Group

Senior Director of Systems Operations

Cengage GroupAnywhereFull-time
View Job
Compensation$120K - 200K a year

Lead revenue operations initiatives, improve system processes, and develop a high-performing team across sales, marketing, and customer service. | Requires a bachelor’s degree, 10+ years in systems or revenue operations, and Salesforce certification, with strong knowledge of sales processes and pipeline management. | Job Description: • Lead Revenue Operations initiatives by defining and delivering the system strategy for GTM teams • Drive continuous improvement, system simplification and adoption of tools to enhance user experience and operational efficiency. • Build, lead and develop a high-performing team of product/system managers responsible for systems process improvements across sales, marketing and cs. Requirements: • Bachelor’s degree required • 10+ years’ experience with systems, enterprise applications, or revenue operations • Strong business knowledge of sales processes, pipeline management, forecasting and revenue operations a must. • Salesforce.com certification required Benefits: • Cengage Group is committed to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees.

Systems & enterprise applications
Revenue operations
Salesforce.com
Verified Source
Posted about 1 month ago
CG

Learning Associate, VA/NC/DC (Remote)

Cengage GroupAnywhereFull-time
View Job
Compensation$42K - 54K a year

The Learning Associate will plan, coordinate, and prioritize sales strategies to achieve established sales targets. They will develop and maintain a Territory Plan and collaborate with fellow sales team members to optimize sales potential. | Candidates should be highly flexible and adaptable to change, with strong listening and presentation skills. Proficiency in technology and Microsoft Office applications is also required. | We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/. What you'll do here: Plan, coordinate, and prioritize sales strategies to achieve established sales targets. Develop and maintain a Territory Plan for the assigned open territories using sales tools and resources including Salesforce CRM. Collaborate with fellow sales team members to reach sales targets in open territories and regions. Participate in the planning process to develop informed District Business Plans. Develop and follow through on daily plans to optimize sales potential. Represent and promote Cengage products to achieve or exceed sales targets. Prospect, qualify, and close sales via phone, email, and technology demonstrations. Sell Cengage Unlimited and Online Learning Products. Advance sales calls and manage relationships with key decision makers. Exhibit proficient use of technology communication tools. Update and maintain our CRM (Salesforce). Report to the District Manager as required. Fulfill team support roles as needed. Effectively communicate and coordinate with other members of the sales team. Skills you will need here: Highly flexible and adaptable to change. Driven to succeed. Strong listening skills; ability to work well with both external and internal customers. Strong presentation skills. Comfortable using technology for routine tasks and product demonstrations. Outstanding organizational and time management skills. Proficiency in PC and Microsoft Office applications. Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at +1 (617) 289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $41,500.00 - $53,950.00 USD Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.

Sales Strategies
Salesforce CRM
Collaboration
Planning
Prospecting
Closing Sales
Technology Demonstrations
Communication
Organizational Skills
Time Management
Presentation Skills
Customer Relationship Management
Adaptability
Listening Skills
Microsoft Office
Team Support
Direct Apply
Posted 5 months ago
CG

Sr Administrative Assistant (Remote)

Cengage GroupAnywhereFull-time
View Job
Compensation$56K - 73K a year

Provide high-level administrative support to senior sales and marketing executives including calendar management, travel coordination, correspondence, meeting preparation, and project support. | Minimum 3 years supporting senior executives with complex calendars, travel, and administrative tasks, proficiency in Microsoft Office and collaboration tools, strong judgment, communication, and organizational skills. | We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/. The Sr Administrative Assistant supports the senior sales and marketing leadership team for Cengage Higher Education, including three Senior Vice Presidents. This role goes beyond traditional administrative support to serve as a strategic partner, ensuring seamless operations. This is a high-visibility role requiring exceptional judgment, discretion, and the ability to handle complex priorities across multiple executives. This post holder will ideally be based remotely within the Central Time (CT) zone of the United States. What you'll do here: Executive Calendar Management: Efficiently handle and coordinate calendars for three executives, balancing multiple priorities, scheduling large meetings, and anticipating conflicts. Travel Coordination: Plan and handle domestic and international travel arrangements, including flights, accommodations, transportation, visas, and other vital documentation, with meticulous attention to detail. Correspondence & Documentation: Prepare, edit, and proofread executive-level correspondence, reports, and presentations, ensuring accuracy, clarity, and professionalism. Communication & Stakeholder Management: Act as a trusted liaison between executives and internal/external partners, maintaining professionalism, discretion, and strong interpersonal relationships. Meeting & Event Management: Prepare agendas, materials, and logistics for meetings, programs, and special events. Support crisis management and last-minute changes with poise and efficiency. Project & Program Support: Lead or support critical initiatives, cross-functional programs, and high-visibility projects, contributing beyond routine administrative responsibilities. Financial & Resource Management: Track and handle invoices, expense reports, and reimbursements, allocating resources efficiently. Confidentiality & Professionalism: Maintain strict confidentiality with sensitive information, always exercising discretion and judgment. Technology & Process Efficiency: Leverage technology and collaboration tools to streamline operations, support remote/global teams, and enhance productivity. Skills you will need here: Education: Associate degree in Business Administration or related field required; Bachelor’s degree preferred. Experience: Minimum 3 years of experience supporting senior executives, handling complex calendars, coordinating travel, and handling high-level administrative responsibilities. Experience supporting multiple executives simultaneously preferred. Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and collaboration tools (Teams, Zoom, Slack). Familiarity with project management or workflow tools (e.g., Asana, Smartsheet) a plus. Executive Judgment: Ability to anticipate needs, exercise independent judgment, and make decisions on behalf of executives when appropriate. Organization & Prioritization: Exemplary organizational and time management skills and handle multiple priorities and projects simultaneously. Communication Skills: Exceptional written and verbal communication skills, with attention to detail and a professional demeanor. Relationship Management: Strong interpersonal skills and build trust and credibility across all levels of the organization. Problem Solving & Flexibility: Strong analytical and problem-solving abilities, resilience, and adaptability in a fast-paced, dynamic environment. Discretion & Professional Presence: Maintains confidentiality, demonstrates integrity, and represents executives with professionalism at all times. Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at +1 (617) 289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $27.00 - $35.00 USD Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.

Executive Calendar Management
Travel Coordination
Microsoft Office Suite
Communication & Stakeholder Management
Meeting & Event Management
Project & Program Support
Financial & Resource Management
Confidentiality & Professionalism
Direct Apply
Posted 5 months ago
CG

Global Benefits Coordinator (Remote)

Cengage GroupAnywhereFull-time
View Job
Compensation$24 - 28 hour

The Global Benefits Coordinator will support the organization and the Total Rewards team in planning, implementing, and administering benefits programs globally. This role involves collaborating across teams, coordinating renewals, and designing programs to attract and retain talent. | Candidates should have a bachelor's degree in a relevant field and at least 2 years of experience in benefits or HR operations. Strong knowledge of benefits administration and excellent organizational skills are essential. | We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/. The Global Benefits Coordinator will be responsible for supporting the organization and the Total Rewards team in planning, implementing, and administering our benefits programs across the globe. You will have the opportunity to collaborate across teams, coordinate renewals across multiple regions, and be part of a team that designs programs to attract, motivate, and retain top talent. If you are a creative problem solver with a passion for all things benefits, we want you on our team! What you'll do here: Assist in the implementation and administration of benefits programs, policies, and projects (i.e. health & welfare and retirement benefits, vendor bill reconciliation, wellness initiatives, etc.) Collaborate with the benefits team to develop and implement innovative solutions that support our talent and total rewards strategies. Collaborate with brokers, consultants, and insurers to coordinate all administrative processes associated with annual benefit plan renewals across multiple countries. Assist in the creation of benefits tools and resources and maintain both HR and organizational portals with relevant information. Maintain team project plans, monthly reporting, and other tracking/reporting mechanisms. Leverage reporting tools to audit and clean up benefits data to ensure accuracy. Partner with vendors, HR and/or Payroll, as needed. Participate on project teams to create new Workday tool/functionality, supporting the creation of requirements, testing and more. Handle ongoing invoice and billing activities for benefits team. Support government compliance reporting efforts. Skills you will need here: Bachelor’s degree in human resources, business, finance, or related field (or equivalent experience). 2+ years of proven experience in benefits, HR shared services, HR operations, or project management role(s). Strong knowledge of benefits administration, global experience strongly preferred. Excellent organizational and project planning skills. Proficiency in using HR systems and Tools. Workday experience strongly preferred. Digitally savvy and comfortable with technology; above average proficiency with Microsoft PowerPoint and Excel. Excellent communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization in a matrixed environment. Detail-oriented mindset with exceptional analytical skills. Highly resourceful, self-motivated problem solver. Ability to thrive in a fast-paced, dynamic environment and easily adapt to changing priorities. A passion for staying ahead of the curve in total rewards trends and best practices. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at +1 (617)289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $24.00 - $28.00 USD Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.

Benefits Administration
HR Operations
Project Management
Organizational Skills
Analytical Skills
Communication Skills
Interpersonal Skills
Problem Solving
Workday Experience
Microsoft PowerPoint
Microsoft Excel
Global Experience
Detail-Oriented
Digital Savvy
Collaboration
Adaptability
Direct Apply
Posted 5 months ago
CG

Director, Marketing Automation (Remote)

Cengage GroupAnywhereFull-time
View Job
Compensation$138K - 160K a year

The Director of Marketing Automation will lead the marketing automation efforts across platforms and teams, driving the vision, execution, and optimization of automated marketing campaigns. This role includes overseeing the Salesforce Marketing Cloud ecosystem and ensuring alignment with business goals. | Candidates should have 7+ years of experience in marketing automation, with at least 3 years in a leadership role, and deep expertise in Salesforce Marketing Cloud. Strong communication skills and the ability to translate technical concepts for non-technical stakeholders are essential. | We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/. About the Role: Are you a forward-thinking leader passionate about marketing technology, data-driven strategies, and team enablement? We are seeking a strategic and technically adept Director of Marketing Automation to lead our marketing automation efforts across platforms and teams. This is a high-impact role to drive the vision, execution, and optimization of automated marketing campaigns that enhance customer engagement, improve operational efficiency, and deliver measurable business impact. You will lead a team of specialists and collaborate cross-functionally to architect and evolve our Salesforce Marketing Cloud ecosystem, ensuring seamless integration with data sources and alignment with business goals. Key Responsibilities: Strategy & Leadership Develop and execute a comprehensive marketing automation strategy across B2B and B2C segments. Lead and mentor a team of marketing automation professionals, fostering innovation and accountability. Own the roadmap for Marketing Cloud, prioritizing enhancements and addressing technical debt. Platform Management Oversee configuration and governance of all aspects of Salesforce Marketing Cloud (SFMC). Ensure platform scalability, data integrity, and compliance with CAN-SPAM and CASL regulations. Partner with IT, Analytics, and Marketing Ops to align automation with technical architecture and data models. Campaign Execution & Optimization Guide the design, build, and deployment of automated customer journeys and personalized campaigns. Implement testing and optimization strategies to improve campaign performance and ROI. Monitor deliverability, subscriber health, and platform performance. Collaboration & Enablement Work cross-functionally with audience owners, data teams, and campaign managers to translate business goals into technical solutions. Develop documentation, training programs, and onboarding materials to upskill internal teams. Serve as the point of contact for issue resolution and platform health monitoring. Qualifications: Experience 7+ years in marketing automation, with 3+ years in a leadership role. Deep expertise in Salesforce Marketing Cloud, including AMPscript, SQL, HTML/CSS. Proven success in designing scalable architectures and integrating Salesforce Data Cloud Skills Strong understanding of relational data models, segmentation, and audience management. Excellent communication and project management skills. Ability to translate technical concepts for non-technical stakeholders. Certifications (Preferred) Salesforce Marketing Cloud Email Specialist Marketing Cloud Administrator or Consultant About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at +1 (617) 289-7917. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $138,200.00 - $160,000.00 USD Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.

Marketing Automation
Salesforce Marketing Cloud
Data-Driven Strategies
Team Enablement
Campaign Execution
Optimization
Technical Architecture
Audience Management
Project Management
Communication
Segmentation
HTML
CSS
SQL
AMPscript
Direct Apply
Posted 5 months ago
Cengage Group

HED District Manager, Northern Cali/WA/OR (Remote)

Cengage GroupAnywhereFull-time
View Job
Compensation$89K - 120K a year

Lead and manage a team of Account Executives to meet sales goals, drive sales through collaboration with internal teams, develop sales strategies, and provide coaching and succession planning while traveling frequently within the territory. | Requires a BA/BS degree, 3+ years sales experience, strong communication and multitasking skills, ability to partner internally, and willingness to travel 40-50%. | HED District Manager, Northern Cali/WA/OR (Remote) Join to apply for the HED District Manager, Northern Cali/WA/OR (Remote) role at Cengage Group HED District Manager, Northern Cali/WA/OR (Remote) 6 days ago Be among the first 25 applicants Join to apply for the HED District Manager, Northern Cali/WA/OR (Remote) role at Cengage Group Get AI-powered advice on this job and more exclusive features. We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see Our District Field Sales Manager will oversee a team of 7-9 Account Executives throughout the Northern California region. Candidates located in Northern Cali are in the best position for travel, but we will consider Seattle and Portland. We are seeking candidates who are enthusiastic about people leadership and can travel throughout the territory to work with our team of Account Executives in person. Coordinate daily sales activities of the field sales team to meet daily metrics and sales goals. Drive sales by partnering with sales reps, marketing, editorial, enterprise digital specialists, institutional solutions directors, as well as other various peer groups to build new leads and close business. Support team in the creation, planning and prioritizing of individual closing strategies resulting in increased sales. Assist in the identification of short- and long-term adoption potential in their given territory. Partner with the sales team to drive digital sales opportunities within each territory. Partner with Sales leader by providing updates on current business trends, account updates, account strategy, opportunity pipeline, and Cengage Unlimited institutional. Provide weekly reports Model and reinforce Consultative Selling Skills framework, resulting in a targeted approach to identifying, qualifying and closing business opportunities. Hire and develop top talent into the organization. Responsible for succession planning of the field sales team including coaching and mentoring for the next step in their career. Strategic analysis of territories by ensuring efficient and effective use of internal key sales tools including Magellan and Data Warehouse, as well as any other tools, to increase opportunity potential. Required Proven knowledge of the college textbook sales process. BA or BS degree. Three years sales experience. Strong written and verbal communication skills. Effective management and prioritization of ongoing multiple tasks. Proven ability to effectively partner with internal peers to accomplish goals Travel 40-50% of the year as needed Preferred Institutional selling experience preferred. Strong presentation skills preferred Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at View email address on click.appcast.io or at View phone number on click.appcast.io About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $88,600.00 - $120,000.00 USD Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Sales and Business Development Industries E-Learning Providers, Higher Education, and Book and Periodical Publishing Referrals increase your chances of interviewing at Cengage Group by 2x Sign in to set job alerts for “District Manager” roles. 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Experts add insights directly into each article, started with the help of AI. #J-18808-Ljbffr Cengage Group

Sales Management
Team Leadership
Strategic Planning
Client Relationship Management
Project Management
Cross-functional Collaboration
Consultative Selling
Performance Metrics
Communication Skills
Verified Source
Posted 5 months ago
CG

User Experience Designer (Remote)

Cengage GroupAnywhereFull-time
View Job
Compensation$67K - 87K a year

Craft and develop outstanding user experiences, collaborate with cross-functional teams, contribute to design systems, and conduct user research and testing to improve designs. | Minimum Associate's degree with 5+ years experience, portfolio demonstrating strong visual and interaction design skills, design thinking, problem-solving, and ability to implement accessible solutions. | We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/. What you'll do here: Craft and develop outstanding user experiences that delight our users Collaborate with cross-functional teams to build and implement flawless design solutions Use and contribute to internal design systems, ensuring consistency across all platforms Develop innovative experiences that redefine industry standards Conduct user research and testing to iterate and improve designs Skills you will need here: Proven experience with design systems and crafting cohesive user experiences Strong proficiency in designing accessible solutions and meeting required standards Outstanding collaboration and communication skills Ability to determine user needs and successfully implement solutions Ambitious approach and a drive to compete at a world-class level Minimum Associate's degree with 5+ years of experience. Portfolio of work that demonstrates not only strong visual and interaction design skills, but also showcases your design thinking, problem-solving approach, and the process behind your decisions Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at +1 (617) 289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $67,000.00 - $87,100.00 USD Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.

Design systems
Accessible design
User research
UX/UI design
Collaboration
Communication
Direct Apply
Posted 7 months ago

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