Cengage Group

Manage strategic customer accounts and support team initiatives across the full customer journey. | Requires 3+ years in customer success or related fields with strong communication and understanding of K-12 instructional technology. | We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/. As a Manager, Customer Success, you will play a dual role, serving as a strategic individual contributor while also supporting team-level initiatives and best practices. You’ll be part of leading a regionally aligned team focused on delivering exceptional outcomes for both customers and the business. Your work will span the full customer journey—from acquisition to implementation, engagement, and renewal—ensuring every district becomes a lasting partner. In addition to managing a portfolio of top-revenue Core and Gale adoptions, you’ll contribute to team success by mentoring peers, sharing insights, and helping refine processes that drive scalable impact. You’ll collaborate closely with sales, training, and support teams to ensure seamless customer experiences and measurable results. What You'll Do Here: Customer Acquisition & Onboarding Partner with sales to support pre-sale discovery, messaging, and success planning Help districts understand the value of Core and Gale solutions and how they align with instructional goals Lead onboarding and implementation, ensuring a smooth transition and early success Strategic Account Management Serve as the quarterback for large sadoption—coordinating internal teams and district stakeholders Build strong relationships with district leaders and align product use with their strategic priorities Monitor usage data and feedback to drive engagement and identify opportunities for growth Tiered Engagement Model High Touch Adoptions Conduct quarterly or monthly partnership meetings Deliver custom monthly outreach, training, and support Medium Touch Adoptions Conduct 1–2 strategic check-ins per year Provide scaled outreach and onboarding support as capacity allows Low Touch / Scaled Adoptions Deliver curated content via newsletters, webinars, and asynchronous resources Promote self-service enablement Retention & Expansion Strategically drive renewals and seat expansion by demonstrating value and aligning with district goals Identify and act on opportunities to increase adoption footprint within districts Advocate for the customer internally and ensure a seamless, high-impact experience Team & Process Leadership Share best practices and insights to improve team workflows and customer outcomes Support onboarding and coaching of team members Contribute to cross-functional initiatives that enhance the customer success experience Skills You'll Need Here: (Required) 3+ years of experience in customer success, account management, or educational consulting Strong understanding of the K–12 education landscape and instructional technology Proven ability to drive business outcomes while delivering outstanding customer experiences Excellent communication, presentation, and relationship-building skills Proficiency with CRM systems, virtual meeting tools, and EdTech platforms Preferred Background in education or EdTech Experience with digital content platforms (e.g., Gale) Background in instructional design or professional development for educators Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at +1 (617) 289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $88,600.00 - $115,200.00 USD Cengage, a global edtech company, supports learners, educators and institutions across more than 100 countries. With products serving nearly 16 million digital users across the Higher Education, School, Work and English Language Learning markets, we’ve built a learning ecosystem that connects education to employment. We combine trusted content, AI-powered insights and scalable digital platforms to power learning for every future and drive meaningful outcomes at every stage of the learning journey. Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.

Lead strategic and operational improvement projects to support growth and corporate priorities, including integrations and business efficiency initiatives. | 5+ years of professional experience in strategy, business operations, or transformation with strong analytical, leadership, and communication skills. | We believe in the power and joy of learning At Cengage, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage's portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . We’re hiring a Strategy and Transformation Manager who can take on high‑impact strategic and analytical work across the company. You’ll play a key role in shaping growth initiatives, improving operations, and guiding leaders with strong business insights and data. This position is ideal for someone who thrives in ambiguity, thinks critically, structures problems clearly, and communicates with confidence across diverse teams. What you will do here: • Lead important strategic and operational improvement projects to support growth goals and new corporate priorities across Cengage Group. Address risks within business unit operating models. • As needed, lead integrations of acquisitions, including developing and maintaining Cengage’s integration playbook, and leading cross-functional integration teams. • Lead analyses, workshops, and project teams to identify improvement areas and develop solutions to increase business efficiency, carrying out large scale projects that span across Cengage Group. • Work hand-in-hand with external research or consulting teams, bolstering work with relevant internal analysis or process understanding to provide well-rounded recommendations. • Provide impactful strategy recommendations and analysis on new and proposed commercial models. • Drive analysis and thought leadership on improving our overall services to our internal and external customers, ensuring we remain best in class. • Identify and unlock sources of efficiency, alignment, simplicity and scale for the entire organization. • Identify and track interesting adjacencies and important macro-trends. • Coach and mentor analysts for project success and their professional development. Skills you will need here: • A four-year college degree with high achievement and/or previous experience with the following: • 5+ years of professional experience, including corporate experience, professional services organization (consulting) and/or cross-functional leadership roles (strategy, business operations, transformation). • Track record of achievement in delivering large, complex projects and influencing business outcomes as a highly collaborative partner. • Demonstrated ability to frame, visualize and contextualize complex and ambiguous problems. • Ability to lead a high-impact agenda with a diverse group of executives and business collaborators. You can guide the right changes in a fluid and dynamic environment. • Ability to challenge ideas and norms with thoughtful arguments; is a leader with a point of view who is creative and confident in identifying solutions and persuading others to a course of action. • Intellectual curiosity to quickly become a crucial advisor within the areas of investigation; understanding strategic objectives, internal process flows, external benchmarking, and relevant performance indicators. • Highly developed analytical skills and data savvy; strong quantitative and problem-solving toolkit; comfortable using different sources of data, qualitative inputs, and assumptions to quickly test and prioritize hypotheses. • Strong interpersonal skills and emotional intelligence; proven record as a great teammate with an understanding of how to deliver both personal and team goals. • Capacity to work independently or as part of a team with a “roll up your sleeves” approach. • Passion for identifying and championing sources of business value. • Prior experience leading successful business transformation projects. • Excellent written, oral, presentation, and facilitation skills. Cengage is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com . About Cengage Cengage, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our Total Rewards Philosophy . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company’s discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 15% Annual: Individual Target $101,900.00 - $132,450.00 USD Cengage, a global edtech company, supports learners, educators and institutions across more than 100 countries. With products serving nearly 16 million digital users across the Higher Education, School, Work and English Language Learning markets, we’ve built a learning ecosystem that connects education to employment. We combine trusted content, AI-powered insights and scalable digital platforms to power learning for every future and drive meaningful outcomes at every stage of the learning journey. Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.

Lead strategic and operational improvement projects to support growth goals and corporate priorities. | Requires 5+ years of professional experience in strategy, business operations, or transformation with strong analytical and leadership skills. | We believe in the strength and happiness that come from learning At Cengage, our employees contribute directly to helping students across the globe experience the power and joy of learning. We are connected by a shared goal – promoting innovation that enables millions of learners to better their lives and fulfill their dreams through education. Our culture values diversity, engagement, and discovery Our company is driven by a strong culture. We believe an inclusive and diverse workplace is key to our success, our learners, and our well-being. We appreciate diverse perspectives in every aspect of our work. We encourage employees of every level and background to express ideas and bring their authentic selves. We promote this through inclusive programs, benefits, and initiatives woven into daily work. For more information, see https://www.cengagegroup.com/about/inclusion-and-diversity/. This role requires candidates to be located within reasonable traveling distance of Boston MA. Are we right for you: We seek a Strategy and Transformation Manager to guide key strategic and analytics initiatives throughout the company. The role centers on advancing our ambitious growth plans and enhancing operational efficiency. It demands strong business insight, a data-driven method, external comparisons, competitive analysis, and the skill to counsel executive leaders. You thrive when embracing the unknown, applying critical thinking, clear problem structuring, confident communication and presence, and an ability to influence across diverse teams. What you will do here: • Lead important strategic and operational improvement projects to support growth goals and new corporate priorities across Cengage Group. Address risks within business unit operating models. • As needed, lead integrations of acquisitions, including developing and maintaining Cengage’s integration playbook, and leading cross-functional integration teams. • Lead analyses, workshops, and project teams to identify improvement areas and develop solutions to increase business efficiency, carrying out large scale projects that span across Cengage Group. • Work hand-in-hand with external research or consulting teams, bolstering work with relevant internal analysis or process understanding to provide well-rounded recommendations. • Provide impactful strategy recommendations and analysis on new and proposed commercial models. • Drive analysis and thought leadership on improving our overall services to our internal and external customers, ensuring we remain best in class. • Identify and unlock sources of efficiency, alignment, simplicity and scale for the entire organization. • Identify and track interesting adjacencies and important macro-trends. • Coach and mentor analysts for project success and their professional development. Skills you will need here: • A four-year college degree with high achievement and/or previous experience with the following: • 5+ years of professional experience, including corporate experience, professional services organization (consulting) and/or cross-functional leadership roles (strategy, business operations, transformation). • Track record of achievement in delivering large, complex projects and influencing business outcomes as a highly collaborative partner. • Demonstrated ability to frame, visualize and contextualize complex and ambiguous problems. • Ability to lead a high-impact agenda with a diverse group of executives and business collaborators. You can guide the right changes in a fluid and dynamic environment. • Ability to challenge ideas and norms with thoughtful arguments; is a leader with a point of view who is creative and confident in identifying solutions and persuading others to a course of action. • Intellectual curiosity to quickly become a crucial advisor within the areas of investigation; understanding strategic objectives, internal process flows, external benchmarking, and relevant performance indicators. • Highly developed analytical skills and data savvy; strong quantitative and problem-solving toolkit; comfortable using different sources of data, qualitative inputs, and assumptions to quickly test and prioritize hypotheses. • Strong interpersonal skills and emotional intelligence; proven record as a great teammate with an understanding of how to deliver both personal and team goals. • Capacity to work independently or as part of a team with a “roll up your sleeves” approach. • Passion for identifying and championing sources of business value. • Prior experience leading successful business transformation projects. • Excellent written, oral, presentation, and facilitation skills. About Cengage Cengage is a global education technology company reaching millions of learners. We offer affordable, quality digital products and services that prepare students with skills and competencies for employment. For over 100 years, we have delivered trusted, engaging content and now provide integrated digital platforms. Our markets include higher education, workforce skills, secondary education, English language teaching, and research worldwide. Through scalable technology like MindTap and Cengage Unlimited, we help learners improve their lives and reach their educational goals. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our Total Rewards Philosophy . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company’s discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 15% Annual: Individual Target $101,900.00 - $132,450.00 USD Cengage Group , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.

Lead product vision, backlog prioritization, and delivery of digital software products through cross-functional collaboration. | Over 10 years of product management experience with expertise in Agile methodologies, cloud-native solutions, and technical collaboration, but no direct Workday or legal/HR system experience. | **We believe in the power and joy of learning** At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose - driving innovation that helps millions of learners improve their lives and achieve their dreams through education. • *Our culture values inclusion, engagement, and discovery** Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ . • *Join our team as a Technical Product Owner, Legal/HR** Make an impact by linking business needs with technical implementation supporting HR and Legal functions at Cengage! This strategic role enables you to establish product vision, coordinate product backlogs, and transform business requirements into detailed user stories and specifications for our development teams. • *Key Responsibilities** + Define product vision and develop a roadmap for human resources and legal systems, ensuring alignment with business goals. + Incorporate Workday and legal technology future roadmaps and upcoming capabilities into product planning, proactively advising internal partners on optimization opportunities. + Build, prioritize, and maintain the product backlog, ensuring features have clear acceptance criteria and align with architectural realities (domains, security, business processes, tenant configuration, platform limitations). + Translate user needs into actionable requirements for development teams, accurately scoping work using deep knowledge of Workday and other system architecture. + Partner with HR and Legal leaders during intake to provide strategic recommendations-focusing on long-term system development, scalability, and downstream impacts rather than simple order taking. + Facilitate communication between Legal, HR, and Engineering teams to ensure clarity of requirements, constraints, and timelines. + Evaluate how system configuration or business process changes impact upstream/downstream integrated systems and guide integration teams accordingly. + Manage timelines, resources, and budgets while identifying and mitigating risks. + Mentor development teams, evaluate new technologies, and ensure compliance with standards and policies. + Coordinate end-to-end delivery and establish sustainable support processes. • *Essential Skills:** + Deep understanding of Workday domains, security groups, business process framework, calculated fields, EIBs/integrations, tenant configuration, and architectural limitations. + Experience with security sanctions software, contract lifecycle management, and consent management tools. + Ability to accurately scope configuration changes, estimate effort, and identify downstream impacts across modules and integrations. + Knowledge of integration architecture, including how Workday changes affect connected systems (HR, payroll, legal, finance, and compliance platforms). + Ability to translate business needs into technical requirements and guide partners toward scalable, future-proof Workday solutions. + Up-to-date understanding of Workday's roadmap, upcoming releases, and new features, with the ability to recommend adoption strategies to business partners. + Solid understanding of SDLC and related concepts. + Proficiency in agile product management methodologies. + Ability to influence and cultivate positive relationships across stakeholder groups. + Strong analytical and problem-solving skills to support sound decision-making. + Familiarity with HR and legal operations and relevant regulatory requirements. + Proven leadership skills showing capacity to guide and motivate teams. + Familiarity with Salesforce and SAP ERP platforms is preferred. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com . • *About Cengage Group** Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. • *Compensation** At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here (https://www.cengagegroup.com/news/perspectives/2024/cengage-group-total-rewards-philosophy/) to learn more about our _Total Rewards Philosophy_ . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company's discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 15% Annual: Individual Target $101,900.00 - $140,000.00 USD • *Cengage Group** , a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. • *_Warning: Be aware, there has been an increase of targeted recruitment_** **_scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address._** About the Company: Cengage Group Industry: Other/Not Classified

Lead digital content strategy and manage global communications teams to enhance brand reputation and engagement. | Over 10 years of experience in nonprofit communications leadership with strong project management and team leadership skills. | We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Group’s portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ The Adoption Strategy Director, K-12, is a senior leader responsible for crafting and accomplishing strategies that secure successful state adoption approvals and expand market presence. This role employs data-driven insights and cross-functional collaboration to inform strategic decisions, optimize prioritization, and ensure flawless delivery. The Director combines outstanding project management and communication skills to lead complex adoption submissions and maintain compliance with state requirements. In addition to managing adoption cycles, the position drives scalable growth strategies for open territories and integrates digital curriculum solutions as a key differentiator. Success in this role depends on influencing shared decision-making across Sales, Marketing, Product, and Operations to deliver measurable results and accelerate organizational growth. What You'll Do Here: State Adoption Strategy & Project Management Lead planning and execution of state adoption initiatives, ensuring compliance with all regulations and timelines. Use data analytics and market intelligence to inform adoption strategies, prioritize opportunities, and allocate resources effectively. Work together with cross-functional groups (Sales, Marketing, Product, Operations) to provide adoption submissions and campaigns that fulfill state requirements. Maintain proactive communication with state education agencies and adoption committees to anticipate changes and requirements. Data-Driven Market Insights Collect and analyze adoption-related data, including historical performance, competitor positioning, and state-specific requirements. Apply dashboards and reporting tools to monitor adoption progress and guide strategic decisions. Transform insights into effective plans that boost adoption success rates and hasten market penetration. Leverage AI strategically for decision making, content mapping, and rubric evaluations. Budget & Resource Management Coordinate allocation of resources and manage budgets to improve return on investment on adoption campaigns. Ensure efficient use of financial and operational resources across state and open-territory initiatives. Maintain full P&L accountability for adoption-related initiatives, ensuring financial performance aligns with organizational goals. Open Territory Growth Identify high-potential districts in non-adoption states using data-driven segmentation and prioritization. Collaborate with Sales, Marketing, Sales Enablement, and Customer Success on scalable strategies and campaigns to increase engagement and adoption in open territories. Digital Curriculum Integration Integrate digital curriculum solutions into adoption and open-territory strategies as a key differentiator. Leverage digital platforms to customize content to align with state-specific standards. Provide input on positioning and messaging for digital offerings to support customer needs and compliance standards. Monitor market trends related to digital learning to inform future strategies. Internal Collaboration & Alignment Collaborate closely with Sales, Marketing, Product, and Operations teams to ensure alignment on priorities, messaging, and prioritization. Facilitate cross-functional planning sessions to integrate customer insights and adoption requirements into product development and marketing initiatives. Serve as a strategic liaison between adoption requirements and internal execution teams. Performance Monitoring & Reporting Define and track important metrics such as adoption success rates, market share growth, and revenue performance. Provide regular reporting and recommendations for continuous improvement based on data insights. Skills You'll Need Here: Experience: 5+ years in K-12 education or equivalent experience, educational publishing, or EdTech, with proven success in managing adoption processes. Education: Bachelor’s degree or equivalent experience required; master’s degree or equivalent experience in Education, Business, or related field preferred. Budget Management: Experience managing budgets and optimizing prioritization for central initiatives. Data Analytics: Strong ability to interpret data, build insights, and apply them to strategic decisions. Collaboration: Demonstrated success in leading cross-functional initiatives and building consensus among diverse teams. Project Management: Outstanding organizational skills with experience managing complex, multi-stakeholder projects under strict deadlines. Critical Thinking: Ability to develop scalable strategies for diverse markets and evolving customer needs. Communication: Strong written and verbal communication skills; ability to influence and build consensus among internal and external collaborators. Travel: Ability to travel and be in-market for extended periods during adoption campaigns. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $138,200.00 - $179,650.00 USD Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.

Manage and deliver talent pipeline services, guide clients through onboarding and process development, and analyze operational data for continuous improvement. | Minimum of four years in operations, talent acquisition, or client services, with strong organizational, communication, and client management skills. | We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is critical to the success of our company and our learners, as well as our individual well-being. We recognize the value of different perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/. This role will work to manage and deliver talent pipeline services to new and existing corporate clients. The Client Relations Manager is responsible for guiding new corporate clients through post-contract onboarding processes and managing client succes and service delivery from end to end through the entire contract lifecycle. Success in this position will be defined by our ability to deliver exceptional talent pipeline and upskilling services to our corporate clients, help grow the client relationship, and demonstrate the performance vital for the sales team to expand our business. In addition, they will analyze and improve organizational processes, and work to improve quality, productivity and efficiency. What you'll do: The Client Relations Manager will be responsible for managing several corporate clients and the talent pipeline and upskilling service(s) delivered to include the following: Responsible for all phases of the talent pipeline lifecycle - helping clients with processes throughout onboarding, assisting with the design and process development for each client, proactively contacting clients at strategic intervals through the contract lifecycle, assisting with technical support needs, providing regular reporting, and holding quarterly progress sessions for assigned clients. Develop and implement operational policies and procedures related to candidate application, enrollment, and persistence through our train-to-hire programs in preparation for placement with our corporate clients. Be responsible for applicant outreach, communications, and success through the recruitment funnel. Develop and implement operational policies and procedures related to enrollment, persistence and certification for upskilling trainees identified by our corporate clients. Be responsible for upskilling trainee support, communications, reporting, and success. Analyze operational processes and performance data to find opportunities for improvement. Lead and direct operations team to achieve business targets; including student/candidate tracking and client reporting data and metrics. Vet and prepare trainees for referral to clients to be interviewed and hired for on-site training. Work cross functionally with both internal departments and external clients to achieve goals. Identify and implement strategies to improve quality of service, productivity and profitability for both recruited candidates and upskilling students enrolled by clients. Liaise and cross-collaborate with internal team members to ensure forecasting is fulfilled appropriately. Ensure all operations are carried on in an appropriate and cost-effective way; respond to clients and students in a timely manner. Support in forecasting requirements, communicating with clients directly, and addressing operational needs; establish standard methodologies for an energetic team with scalable processes to drive client success and growth. Be responsible for related procurement processes and coordinate material and resources allocation. Identify and address problems and opportunities for the business. Provide data and support to management as needed. Skills you'll need: BA/BS or equivalent work experience and a validated, successful track record in a detail oriented position. Minimum of four years of successful operations, talent acquisition, client services or related detail-oriented and customer-focused work. Values and appreciates diversity of thought; able to work with diverse audiences both internally and externally. Highly flexible and adaptable to change. High energy and good communication skills both written and verbal. Ability to interact professionally with Vice Presidents and Director level staff within clients. Have a customer focused mentality; both in work with candidates, trainees and clients. Comfortable using technology in performing routine job tasks and for product demonstration purposes. Outstanding organizational and time management skills. Proficiency in PC and Microsoft Office applications. Great if experienced with Salesforce. Ability to monitor and evaluate operational data. Preferred: Professional business-to-business/customer success experience (3 years strongly desired) Experience working with adult learners and non-traditional students. Proficiency in being a great partner within and outside one's own department. Understanding of client relations/partnership management and how to efficiently work with external partnerships. Driven to succeed and yearning to make impact; customer success obsession mentality. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at +1 (617)289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $58,300.00 - $75,750.00 USD Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.

Support end-to-end M&A transactions, including due diligence, valuation, and deal execution, collaborating with internal and external stakeholders. | Requires 3-5 years in investment banking, M&A advisory, private equity, or corporate development, with strong financial and valuation skills. | We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Cengage Group’s portfolio of businesses supports student choice by providing a range of pathways that help learners achieve their goals and lead a choice-filled life. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/ The Corporate Development team is a small, high-profile team based remotely (ET). The team is responsible for all M&A activity (acquisitions and disposals), minority investments and select strategic partnerships across Cengage Group. We work closely with the Cengage Group executive team as well as senior management across our business divisions and corporate functions. The Manager of Corporate Development will assist with the end-to-end M&A process including target research, due diligence, financial valuation, and deal execution. What you will do: Lead on financial models, in collaboration with business and finance teams Support end-to-end M&A transactions, including due diligence, valuation, development of business case, deal execution and legal documents Manage interactions during transaction process with internal working group, external advisors, and seller / target Develop and maintain potential acquisition target list, by working with business division leadership to understand strategic growth priorities Support with drafting Investment Memos for Cengage Group executives and Board Skills You Will Need Here: Undergraduate degree, preferably in a relevant field such as business or finance 3-5 years relevant work experience in investment banking, M&A advisory, private equity, corporate development / M&A Prior experience at an education, media or technology firm is useful but not required M&A due diligence and deal execution experience Strong financial and valuation modeling skills and understanding of financial statements Strategic and analytical thinking, solid project management and problem-solving skills Effective communications skills, written and verbal, with the ability to develop rapport and credibility across the organization and convey analysis and proposals succinctly Self-starter with strong attention to detail and focus on outcomes, who is also highly collaborative and able to lead cross-functional teams. Candidates will be required to work during Eastern time zone business hours. This role reports to the VP, Corporate Development based in the NYC area. Occasional travel (up to 10%) may be required for projects and conferences. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of any classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. In this position, you will be eligible to participate in the company’s discretionary incentive bonus program. This position's bonus target amount, which is not guaranteed and is dependent on individual performance and overall company results among other factors, is provided below. 20% Annual: Individual Target $117,100.00 - $152,200.00 USD Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.

The Learning Associate will plan, coordinate, and prioritize sales strategies to achieve established sales targets. They will develop and maintain a Territory Plan and collaborate with fellow sales team members to optimize sales potential. | Candidates should be highly flexible and adaptable to change, with strong listening and presentation skills. Proficiency in technology and Microsoft Office applications is also required. | We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/. What you'll do here: Plan, coordinate, and prioritize sales strategies to achieve established sales targets. Develop and maintain a Territory Plan for the assigned open territories using sales tools and resources including Salesforce CRM. Collaborate with fellow sales team members to reach sales targets in open territories and regions. Participate in the planning process to develop informed District Business Plans. Develop and follow through on daily plans to optimize sales potential. Represent and promote Cengage products to achieve or exceed sales targets. Prospect, qualify, and close sales via phone, email, and technology demonstrations. Sell Cengage Unlimited and Online Learning Products. Advance sales calls and manage relationships with key decision makers. Exhibit proficient use of technology communication tools. Update and maintain our CRM (Salesforce). Report to the District Manager as required. Fulfill team support roles as needed. Effectively communicate and coordinate with other members of the sales team. Skills you will need here: Highly flexible and adaptable to change. Driven to succeed. Strong listening skills; ability to work well with both external and internal customers. Strong presentation skills. Comfortable using technology for routine tasks and product demonstrations. Outstanding organizational and time management skills. Proficiency in PC and Microsoft Office applications. Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at +1 (617) 289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $41,500.00 - $53,950.00 USD Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.

Provide high-level administrative support to senior sales and marketing executives including calendar management, travel coordination, correspondence, meeting preparation, and project support. | Minimum 3 years supporting senior executives with complex calendars, travel, and administrative tasks, proficiency in Microsoft Office and collaboration tools, strong judgment, communication, and organizational skills. | We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/. The Sr Administrative Assistant supports the senior sales and marketing leadership team for Cengage Higher Education, including three Senior Vice Presidents. This role goes beyond traditional administrative support to serve as a strategic partner, ensuring seamless operations. This is a high-visibility role requiring exceptional judgment, discretion, and the ability to handle complex priorities across multiple executives. This post holder will ideally be based remotely within the Central Time (CT) zone of the United States. What you'll do here: Executive Calendar Management: Efficiently handle and coordinate calendars for three executives, balancing multiple priorities, scheduling large meetings, and anticipating conflicts. Travel Coordination: Plan and handle domestic and international travel arrangements, including flights, accommodations, transportation, visas, and other vital documentation, with meticulous attention to detail. Correspondence & Documentation: Prepare, edit, and proofread executive-level correspondence, reports, and presentations, ensuring accuracy, clarity, and professionalism. Communication & Stakeholder Management: Act as a trusted liaison between executives and internal/external partners, maintaining professionalism, discretion, and strong interpersonal relationships. Meeting & Event Management: Prepare agendas, materials, and logistics for meetings, programs, and special events. Support crisis management and last-minute changes with poise and efficiency. Project & Program Support: Lead or support critical initiatives, cross-functional programs, and high-visibility projects, contributing beyond routine administrative responsibilities. Financial & Resource Management: Track and handle invoices, expense reports, and reimbursements, allocating resources efficiently. Confidentiality & Professionalism: Maintain strict confidentiality with sensitive information, always exercising discretion and judgment. Technology & Process Efficiency: Leverage technology and collaboration tools to streamline operations, support remote/global teams, and enhance productivity. Skills you will need here: Education: Associate degree in Business Administration or related field required; Bachelor’s degree preferred. Experience: Minimum 3 years of experience supporting senior executives, handling complex calendars, coordinating travel, and handling high-level administrative responsibilities. Experience supporting multiple executives simultaneously preferred. Technical Skills: Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and collaboration tools (Teams, Zoom, Slack). Familiarity with project management or workflow tools (e.g., Asana, Smartsheet) a plus. Executive Judgment: Ability to anticipate needs, exercise independent judgment, and make decisions on behalf of executives when appropriate. Organization & Prioritization: Exemplary organizational and time management skills and handle multiple priorities and projects simultaneously. Communication Skills: Exceptional written and verbal communication skills, with attention to detail and a professional demeanor. Relationship Management: Strong interpersonal skills and build trust and credibility across all levels of the organization. Problem Solving & Flexibility: Strong analytical and problem-solving abilities, resilience, and adaptability in a fast-paced, dynamic environment. Discretion & Professional Presence: Maintains confidentiality, demonstrates integrity, and represents executives with professionalism at all times. Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at +1 (617) 289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $27.00 - $35.00 USD Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.

The Global Benefits Coordinator will support the organization and the Total Rewards team in planning, implementing, and administering benefits programs globally. This role involves collaborating across teams, coordinating renewals, and designing programs to attract and retain talent. | Candidates should have a bachelor's degree in a relevant field and at least 2 years of experience in benefits or HR operations. Strong knowledge of benefits administration and excellent organizational skills are essential. | We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-diversity/. The Global Benefits Coordinator will be responsible for supporting the organization and the Total Rewards team in planning, implementing, and administering our benefits programs across the globe. You will have the opportunity to collaborate across teams, coordinate renewals across multiple regions, and be part of a team that designs programs to attract, motivate, and retain top talent. If you are a creative problem solver with a passion for all things benefits, we want you on our team! What you'll do here: Assist in the implementation and administration of benefits programs, policies, and projects (i.e. health & welfare and retirement benefits, vendor bill reconciliation, wellness initiatives, etc.) Collaborate with the benefits team to develop and implement innovative solutions that support our talent and total rewards strategies. Collaborate with brokers, consultants, and insurers to coordinate all administrative processes associated with annual benefit plan renewals across multiple countries. Assist in the creation of benefits tools and resources and maintain both HR and organizational portals with relevant information. Maintain team project plans, monthly reporting, and other tracking/reporting mechanisms. Leverage reporting tools to audit and clean up benefits data to ensure accuracy. Partner with vendors, HR and/or Payroll, as needed. Participate on project teams to create new Workday tool/functionality, supporting the creation of requirements, testing and more. Handle ongoing invoice and billing activities for benefits team. Support government compliance reporting efforts. Skills you will need here: Bachelor’s degree in human resources, business, finance, or related field (or equivalent experience). 2+ years of proven experience in benefits, HR shared services, HR operations, or project management role(s). Strong knowledge of benefits administration, global experience strongly preferred. Excellent organizational and project planning skills. Proficiency in using HR systems and Tools. Workday experience strongly preferred. Digitally savvy and comfortable with technology; above average proficiency with Microsoft PowerPoint and Excel. Excellent communication and interpersonal skills, with the ability to collaborate effectively across all levels of the organization in a matrixed environment. Detail-oriented mindset with exceptional analytical skills. Highly resourceful, self-motivated problem solver. Ability to thrive in a fast-paced, dynamic environment and easily adapt to changing priorities. A passion for staying ahead of the curve in total rewards trends and best practices. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at +1 (617)289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $24.00 - $28.00 USD Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.

The Director of Marketing Automation will lead the marketing automation efforts across platforms and teams, driving the vision, execution, and optimization of automated marketing campaigns. This role includes overseeing the Salesforce Marketing Cloud ecosystem and ensuring alignment with business goals. | Candidates should have 7+ years of experience in marketing automation, with at least 3 years in a leadership role, and deep expertise in Salesforce Marketing Cloud. Strong communication skills and the ability to translate technical concepts for non-technical stakeholders are essential. | We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/. About the Role: Are you a forward-thinking leader passionate about marketing technology, data-driven strategies, and team enablement? We are seeking a strategic and technically adept Director of Marketing Automation to lead our marketing automation efforts across platforms and teams. This is a high-impact role to drive the vision, execution, and optimization of automated marketing campaigns that enhance customer engagement, improve operational efficiency, and deliver measurable business impact. You will lead a team of specialists and collaborate cross-functionally to architect and evolve our Salesforce Marketing Cloud ecosystem, ensuring seamless integration with data sources and alignment with business goals. Key Responsibilities: Strategy & Leadership Develop and execute a comprehensive marketing automation strategy across B2B and B2C segments. Lead and mentor a team of marketing automation professionals, fostering innovation and accountability. Own the roadmap for Marketing Cloud, prioritizing enhancements and addressing technical debt. Platform Management Oversee configuration and governance of all aspects of Salesforce Marketing Cloud (SFMC). Ensure platform scalability, data integrity, and compliance with CAN-SPAM and CASL regulations. Partner with IT, Analytics, and Marketing Ops to align automation with technical architecture and data models. Campaign Execution & Optimization Guide the design, build, and deployment of automated customer journeys and personalized campaigns. Implement testing and optimization strategies to improve campaign performance and ROI. Monitor deliverability, subscriber health, and platform performance. Collaboration & Enablement Work cross-functionally with audience owners, data teams, and campaign managers to translate business goals into technical solutions. Develop documentation, training programs, and onboarding materials to upskill internal teams. Serve as the point of contact for issue resolution and platform health monitoring. Qualifications: Experience 7+ years in marketing automation, with 3+ years in a leadership role. Deep expertise in Salesforce Marketing Cloud, including AMPscript, SQL, HTML/CSS. Proven success in designing scalable architectures and integrating Salesforce Data Cloud Skills Strong understanding of relational data models, segmentation, and audience management. Excellent communication and project management skills. Ability to translate technical concepts for non-technical stakeholders. Certifications (Preferred) Salesforce Marketing Cloud Email Specialist Marketing Cloud Administrator or Consultant About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at +1 (617) 289-7917. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $138,200.00 - $160,000.00 USD Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.

Lead and manage a team of Account Executives to meet sales goals, drive sales through collaboration with internal teams, develop sales strategies, and provide coaching and succession planning while traveling frequently within the territory. | Requires a BA/BS degree, 3+ years sales experience, strong communication and multitasking skills, ability to partner internally, and willingness to travel 40-50%. | HED District Manager, Northern Cali/WA/OR (Remote) Join to apply for the HED District Manager, Northern Cali/WA/OR (Remote) role at Cengage Group HED District Manager, Northern Cali/WA/OR (Remote) 6 days ago Be among the first 25 applicants Join to apply for the HED District Manager, Northern Cali/WA/OR (Remote) role at Cengage Group Get AI-powered advice on this job and more exclusive features. We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values diversity, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive and diverse workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through inclusive programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see Our District Field Sales Manager will oversee a team of 7-9 Account Executives throughout the Northern California region. Candidates located in Northern Cali are in the best position for travel, but we will consider Seattle and Portland. We are seeking candidates who are enthusiastic about people leadership and can travel throughout the territory to work with our team of Account Executives in person. Coordinate daily sales activities of the field sales team to meet daily metrics and sales goals. Drive sales by partnering with sales reps, marketing, editorial, enterprise digital specialists, institutional solutions directors, as well as other various peer groups to build new leads and close business. Support team in the creation, planning and prioritizing of individual closing strategies resulting in increased sales. Assist in the identification of short- and long-term adoption potential in their given territory. Partner with the sales team to drive digital sales opportunities within each territory. Partner with Sales leader by providing updates on current business trends, account updates, account strategy, opportunity pipeline, and Cengage Unlimited institutional. Provide weekly reports Model and reinforce Consultative Selling Skills framework, resulting in a targeted approach to identifying, qualifying and closing business opportunities. Hire and develop top talent into the organization. Responsible for succession planning of the field sales team including coaching and mentoring for the next step in their career. Strategic analysis of territories by ensuring efficient and effective use of internal key sales tools including Magellan and Data Warehouse, as well as any other tools, to increase opportunity potential. Required Proven knowledge of the college textbook sales process. BA or BS degree. Three years sales experience. Strong written and verbal communication skills. Effective management and prioritization of ongoing multiple tasks. Proven ability to effectively partner with internal peers to accomplish goals Travel 40-50% of the year as needed Preferred Institutional selling experience preferred. Strong presentation skills preferred Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at View email address on click.appcast.io or at View phone number on click.appcast.io About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy . The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $88,600.00 - $120,000.00 USD Seniority level Seniority level Mid-Senior level Employment type Employment type Full-time Job function Job function Sales and Business Development Industries E-Learning Providers, Higher Education, and Book and Periodical Publishing Referrals increase your chances of interviewing at Cengage Group by 2x Sign in to set job alerts for “District Manager” roles. 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Craft and develop outstanding user experiences, collaborate with cross-functional teams, contribute to design systems, and conduct user research and testing to improve designs. | Minimum Associate's degree with 5+ years experience, portfolio demonstrating strong visual and interaction design skills, design thinking, problem-solving, and ability to implement accessible solutions. | We believe in the power and joy of learning At Cengage Group, our employees have a direct impact in helping students around the world discover the power and joy of learning. We are bonded by our shared purpose – driving innovation that helps millions of learners improve their lives and achieve their dreams through education. Our culture values inclusion, engagement, and discovery Our business is driven by our strong culture, and we know that creating an inclusive workplace is absolutely essential to the success of our company and our learners, as well as our individual well-being. We recognize the value of diverse perspectives in everything we do, and strive to ensure employees of all levels and backgrounds feel empowered to voice their ideas and bring their authentic selves to work. We achieve these priorities through programs, benefits, and initiatives that are integrated into the fabric of how we work every day. To learn more, please see https://www.cengagegroup.com/about/inclusion-and-belonging/. What you'll do here: Craft and develop outstanding user experiences that delight our users Collaborate with cross-functional teams to build and implement flawless design solutions Use and contribute to internal design systems, ensuring consistency across all platforms Develop innovative experiences that redefine industry standards Conduct user research and testing to iterate and improve designs Skills you will need here: Proven experience with design systems and crafting cohesive user experiences Strong proficiency in designing accessible solutions and meeting required standards Outstanding collaboration and communication skills Ability to determine user needs and successfully implement solutions Ambitious approach and a drive to compete at a world-class level Minimum Associate's degree with 5+ years of experience. Portfolio of work that demonstrates not only strong visual and interaction design skills, but also showcases your design thinking, problem-solving approach, and the process behind your decisions Cengage Group's Higher Education business, Cengage, supports learning and student success by providing materials and digital solutions to faculty and students enrolled in two-year, four-year and vocational programs. We currently serve more than 10 million of the 18 million students in US higher ed. Setting a new standard of service for our customers, we deliver quality, easy-to-use course materials from textbooks and eBooks to courseware such as MindTap and WebAssign. In the US, we offer Cengage Unlimited and Cengage Unlimited for Institutions. We help instructors be better teachers, we help institutions solve problems and we empower students to leverage the power and joy of learning to transform lives. Cengage Group is committed to working with broad talent pools to attract and hire strong and most qualified individuals. Our job applicants are considered regardless of race, national origin, religion, sex, sexual orientation, genetic information, disability, age, veteran status, and any other classification protected by applicable federal, state, provincial or local laws. Cengage is also committed to providing reasonable accommodations for qualified individuals with disabilities including during our job application process. If you are an applicant with a disability and require reasonable accommodation in our job application process, please contact us at accommodations.ta@cengage.com or at +1 (617) 289-7917. About Cengage Group Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Compensation At Cengage Group, we take great pride in our commitment to providing a comprehensive and rewarding Total Rewards package designed to support and empower our employees. Click here to learn more about our Total Rewards Philosophy. The full base pay range has been provided for this position. Individual base pay will vary based on work schedule, qualifications, experience, internal equity, and geographic location. Sales roles often incorporate a significant incentive compensation program beyond this base pay range. $67,000.00 - $87,100.00 USD Cengage Group, a global education technology company serving millions of learners, provides affordable, quality digital products and services that equip students with the skills and competencies needed to be job ready. For more than 100 years, we have enabled the power and joy of learning with trusted, engaging content, and now, integrated digital platforms. We serve the higher education, workforce skills, secondary education, English language teaching and research markets worldwide. Through our scalable technology, including MindTap and Cengage Unlimited, we support all learners who seek to improve their lives and achieve their dreams through education. Warning: Be aware, there has been an increase of targeted recruitment scams perpetrated by bad actors falsely providing job offers on behalf Cengage Group to candidates as a means of obtaining personal information. Note that Cengage will always interview candidates via live in-person meetings, phone calls and video calls before an offer would be extended. Also, be sure to check that communication is coming from an @cengage.com email address.