Capital One

Design and develop visually engaging training for various learning programs while ensuring content aligns with learning objectives. Collaborate with team members to integrate digital learning solutions and continuously evaluate the effectiveness of learning content. | Candidates should have at least 2 years of experience in Learning and Development and 1 year of experience with instructional design models. A strong background in eLearning tools and multimedia design is preferred. | Senior Associate, Learning and Development (Business Cards & Payments) - Remote Are you a self-starter, a go-getter, and a deal maker? Are you disciplined and autonomous? In Capital One’s Business Cards & Payments group, you will find a culture that expects and rewards excellence. We believe in unlocking the power of people and equipping them to do great things! We are looking for like-minded people who can share our passion for success and a high sense of urgency to deliver on customer needs. The Field Effectiveness Team is seeking a creative and experienced Senior Learning Associate to join our amazing Learning and Development Team. In this role you get to assist with the success of the field sales teams, and help deliver best in class results. The ideal candidate will have a strong background in instructional design, facilitation, and digital education technology, with a passion for creating engaging and effective training content that enhance learning and performance within our organization. As a Learning and Development Designer, you will be instrumental in developing visually appealing and effective training materials that align with our organizational competencies and have the opportunity to utilize your creative skill sets. Our ideal candidate is: Obsessed with creating an exciting and engaging experience for our Sales Associates A storyteller who compellingly uses their communications strength to inspire others A positive, solutions-oriented problem solver and strategist Detail-oriented and able to translate big picture thinking into local execution Strong project management skills with the ability to meet deadlines in an agile work environment Someone who thrives in a high-energy, fast-paced and constantly changing environment Excellent communication and collaboration skills with the ability to work closely with cross-functional team Key Responsibilities: Design and develop visually engaging training for various learning programs, ensuring content is clear, concise, and aligned with learning objectives Utilize instructional design, adult learning methodologies, and best practices to create interactive and engaging learning experiences Analyze learning needs through gap analysis and partner with subject matter experts to develop solutions that are both effective and innovative Apply knowledge of multimedia design and eLearning authoring tools to produce graphics, animations, videos, and interactive elements Collaborate with L&D team members to integrate digital learning solutions into broader training programs Manage multiple projects with varying complexities and timelines simultaneously, ensuring quality and timely delivery Continuously evaluate the effectiveness of learning content through assessments, surveys, and feedback, and make data-driven improvements Keep abreast of the latest eLearning trends, tools, and technologies by fostering a mindset of growth and innovation Include, empower and inspire the sales team through strong critical thinking skills Responsible for developing and facilitating content, including (but not limited to) measurable learning Basic Qualifications: At least 2 years of experience in Learning and Development At least 2 years working with eLearning tools At least 1 year of experience facilitating content and use of instructional design models At least 1 year of experience with audio and video editing software Preferred Qualifications: Bachelor’s degree or military experience Experience in Instructional Design and Adult Learning Methodologies 1+ year of experience supporting learning for sales teams 2+ years experience using sales enablement tools and AI coaching tools 3+ years experience in videos, podcasts and eLearning At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $78,400 - $89,500 for Sr. Learning Associate Richmond, VA: $78,400 - $89,500 for Sr. Learning Associate Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.

Drive net-new and expansion revenue by generating pipeline, leading discovery and solution selling, managing complex deals, and collaborating internally to bring Capital One Software products to market. | At least 3 years B2B sales experience with full-cycle responsibility, preferably 5+ years selling to technical/data buyers, familiarity with data platforms and cloud, proven quota attainment, and proficiency with Salesforce and sales tools. | Account Executive - Capital One Software (Enterprise Data & Security SaaS) - (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn’t exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One’s pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face – things like data publishing, data consumption, data governance, and infrastructure management – we’ve built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As an Account Executive for Capital One Software, you’ll have the opportunity to be on the forefront of building this business and bring these tools to market. Who we are searching for: Capital One Software is looking for a tenacious Enterprise Account Executive to drive net-new and expansion revenue with large, data-driven enterprises. You’ll sell into senior data, engineering, security, and technology leaders, navigating complex, multi-stakeholder deals that frequently involve security, legal, and procurement reviews. In this startup-style team within Capital One, you’ll be expected to self-generate pipeline through strategic, personalized outbound and partner motions, run disciplined sales cycles from first meeting through contracting, and act as a trusted advisor to both customers and internal stakeholders. Roles and Responsibilities: Pipeline generation Proactively generate and progress pipeline through targeted, personalized outreach (email, phone, LinkedIn, events) and partner motions. Build and execute strategic account plans for high-value targets; identify and engage multi-threaded buying groups across data, engineering, security, finance, and procurement. Discovery and solution selling Lead high-quality discovery to understand each customer’s data, cloud, and security challenges and translate them into clear use cases and value hypotheses. Collaborate with Solutions Architects and Product experts to design and deliver compelling demos, POVs/pilots, and business cases tailored to each account. Deal management and contracting Own the full sales cycle from initial meeting through close, including security assessments, legal review, InfoSec, and procurement. Anticipate and remove impediments in the sales process; coordinate and escalate with internal stakeholders when needed to keep deals moving. Negotiate commercial terms, pricing, and multi-year agreements in a way that balances customer value and Capital One Software’s growth objectives. Internal collaboration Partner closely with Product, Engineering, Solutions Architecture, Customer Success, RevOps and Marketing to shape customer narratives and ensure a smooth handoff from sale to implementation. Provide structured feedback from the field on market trends, competitive dynamics, and customer needs to influence roadmap and go-to-market decisions. Operating discipline Maintain an accurate, up-to-date pipeline and forecast in Salesforce.com, with clean activity logs, stakeholder maps, and opportunity notes. Leverage the modern sales stack (sequencing, enrichment, intent, and analytics tools) to prioritize outreach, test messaging, and continuously improve performance. How you'll make an impact Success in this role would be by net-new customers acquired, new ARR generated, and expansion within existing strategic accounts, supported by a healthy, self-generated pipeline and predictable execution of complex, multi-stakeholder deals. Basic Qualifications High School Diploma, GED, or equivalent certification At least 3 years of B2B sales experience with full-cycle responsibility (prospecting through close) Preferred Qualifications 5+ years of B2B sales experience with full-cycle responsibility (prospecting through close), selling into technical or data-oriented buyers (Data Engineering, Analytics, IT, Security, Cloud/Platform teams) at enterprise scale Exposure to modern data platforms and cloud ecosystems (e.g., Snowflake, Databricks, Redshift, BigQuery, and/or major cloud services such as AWS, Azure, GCP) Familiarity with core concepts in data security and cloud cost and performance optimization Consistent track record of attaining or exceeding quota while leading complex, multi-threaded opportunities (including security, legal, and procurement reviews) Proven ability to self-generate a meaningful portion of pipeline via targeted outbound and ecosystem/partner motions, not just inbound lead follow-up Proficient in Salesforce and modern sales tools (sequencing, intent, enrichment), with a disciplined habit of maintaining clean, accurate pipeline, activity, and account notes Comfortable operating in a large, regulated enterprise environment with defined processes, while maintaining a “startup” bias for action, ownership, and pace At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $120,000 - $120,000 for Manager, SaaS Sales; $165,000 - $165,000 for Sr. Manager, SaaS Sales McLean, VA: $120,000 - $120,000 for Manager, SaaS Sales; $165,000 - $165,000 for Sr. Manager, SaaS Sales New York, NY: $120,000 - $120,000 for Manager, SaaS Sales; $165,000 - $165,000 for Sr. Manager, SaaS Sales Richmond, VA: $120,000 - $120,000 for Manager, SaaS Sales; $165,000 - $165,000 for Sr. Manager, SaaS Sales San Francisco, CA: $120,000 - $120,000 for Manager, SaaS Sales; $165,000 - $165,000 for Sr. Manager, SaaS Sales Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.

Lead digital content strategy and organic growth by managing SEO, content architecture, and brand authority to drive qualified traffic and AI visibility. | 7+ years in digital strategy or SEO within B2B SaaS, strong technical SEO and analytics skills, and experience with AI-driven search technologies. | Senior Manager, Digital Content Strategy & Organic Growth - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn’t exist in the marketplace to enable us to operate at scale in the cloud. Through this journey, we've developed a suite of internal solutions uniquely designed to meet the challenges of a digital-first, cloud-first business at scale. We also recognize that many other businesses are facing similar data management needs as they accelerate their cloud and data journeys, and are exploring how best to bring some of the tools to market as enterprise B2B software solutions. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market, followed by Databolt in 2025. About the Team: Capital One Software is redefining how enterprises engage with our data and cloud solutions. As the Senior Manager, Digital Content Strategy & Organic Growth, you will pioneer a dual-threat visibility strategy: maintaining dominance in traditional search engines while securing our position as the authoritative source in the emerging landscape of AI-driven discovery. You will act as the architect of our digital footprint, bridging the gap between technical SEO, editorial strategy, and brand authority. Your core mandate is to evolve our presence from simply "ranking for keywords" to "owning the answer." You will ensure that whether a prospect asks a search engine or a Large Language Model (LLM) about enterprise data solutions, Capital One Software is the cited expert. To achieve this, you will build a content architecture that is structured for machines and compelling for humans. You will blend on-site content excellence with off-site visibility strategies to drive high-intent, qualified traffic across the entire customer lifecycle, from the buyer’s journey (discovery and lead gen) to the customer journey (education and advocacy). We seek a visionary leader who understands that search is evolving into dialogue. If you are an innovative strategist ready to define how B2B enterprises are discovered in the age of AI and drive significant business impact through organic growth, we encourage you to apply. What you’ll do Unified Search Strategy: Own the roadmap for organic growth, simultaneously targeting top rankings on Google and "Share of Citation" on AI platforms like ChatGPT, Perplexity, and Claude. Technical Content Architecture: Partner with Development to implement advanced structured data (Schema.org) and knowledge graphs, ensuring content is machine-readable and optimized for LLM retrieval. "Answer-First" Content Direction: Collaborate with Content and Product teams to structure information (glossaries, FAQs, technical docs) specifically to answer complex user prompts and secure rich snippets. Off-Site Authority & Digital PR: Orchestrate strategies to gain mentions on high-authority industry sites and third-party review platforms (G2, Capterra) to validate brand authority to search algorithms. New-Gen Analytics: Define and track success metrics beyond traditional clicks, focusing on brand sentiment in AI responses, citation frequency, and high-intent traffic quality. Cross-Functional Alignment: Act as the bridge between Product, Design, and Content to ensure the website evolves into a seamless, high-performing digital product that drives ROI. Basic Qualifications At least 7 years of strategic search experience in digital strategy, SEO, or content marketing, with a specific focus on B2B enterprise software or SaaS environments. Bachelor’s, Master’s, or PhD in quantitative fields (such as Engineering, CS, Economics) or MBA with quantitative focus. Preferred Qualifications Deep understanding of how Large Language Models (LLMs) and Retrieval-Augmented Generation (RAG) systems retrieve and cite information. Proven ability to optimize content for "Answer Engines" (Perplexity, ChatGPT, Gemini). Strong grasp of technical SEO, including structured data (Schema.org), knowledge graph construction, and semantic search principles to help machines understand content context. Experience driving off-page visibility through digital PR, backlink strategies, and influence marketing to signal authority to search algorithms. Demonstrated ability to collaborate effectively with Product Marketers on their strategy, Product Managers to influence roadmaps, Developers to implement technical requirements, and Designers to ensure UX supports content consumption. Mastery of analytics tools (GA4, Google Search Console, SEMrush, Ahrefs) and the ability to define and track new KPIs related to AI visibility (e.g., Share of Voice in AI responses). Experience managing complex content ecosystems, ensuring content is evergreen, authoritative, and aligned with user intent at every stage of the funnel. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $155,300 - $177,200 for Sr. Manager, Marketing McLean, VA: $170,800 - $194,900 for Sr. Manager, Marketing Richmond, VA: $155,300 - $177,200 for Sr. Manager, Marketing San Francisco, CA: $186,300 - $212,700 for Sr. Manager, Marketing Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.

Lead product management for an enterprise website, shaping roadmap, prioritizing features, managing a team, and driving digital customer experience and ROI. | 7+ years in product management of digital products, 5+ years managing product teams, expertise in B2B website products, and knowledge of CMS, martech, and SalesTech platforms. | Senior Manager, Product Management (Enterprise Website) - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn’t exist in the marketplace to enable us to operate at scale in the cloud. Through this journey, we've developed a suite of internal solutions uniquely designed to meet the challenges of a digital-first, cloud-first business at scale. We also recognize that many other businesses are facing similar data management needs as they accelerate their cloud and data journeys, and are exploring how best to bring some of the tools to market as enterprise B2B software solutions. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market, followed by Databolt in 2025. About the Team Capital One Software is redefining how enterprises engage with our data and cloud solutions. As the Senior Manager, Product Management for our enterprise website, you'll be instrumental in shaping the multi-year roadmap, prioritizing major features based on strategic business goals, and owning the overall Return on Investment (ROI) for the website as a digital product. You will act as the voice of the external user while managing a team dedicated to continuous improvement of website performance, and the development and optimization of future digital experiences. Your core mandate is to champion a seamless digital experience that spans the entire customer lifecycle, from the buyer's journey (lead generation) through to the customer journey (advocacy). We seek a leader who thrives on collaboration, data-driven decision-making, and a culture of continuous experimentation. If you are an innovative product leader ready to own a strategic B2B digital platform and drive significant business impact, we encourage you to apply. Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment Basic Qualifications: Bachelor’s, Master’s, or PhD in quantitative field (such as Engineering, CS, Economics) or MBA with quantitative focus At least 7 years of experience working in Product Management focused on digital products At least 5 years of experience in the management or mentorship of product managers or product teams At least 5 years of experience driving measurable results related to digital platforms, such as lead generation, conversion rates, and customer adoption. Preferred Qualifications: Experience leading enterprise SaaS or B2B website products at scale. Expert-level knowledge of the entire B2B Customer Lifecycle, including strategies for acquisition, retention, and advocacy. Deep understanding of CMS and martech platforms (e.g., Adobe, Contentful, Optimizely, Marketo). Experience with SalesTech stacks (e.g., Salesforce). Familiarity with web performance, security, SEO, AI, and content governance best practices. Strong grasp of demand generation funnels, lead scoring, and user behavior analytics. Certification in an Agile framework (e.g. Scrum Product Owner). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $175,500 - $200,300 for Sr. Mgr, Product Management McLean, VA: $193,000 - $220,300 for Sr. Mgr, Product Management Richmond, VA: $175,500 - $200,300 for Sr. Mgr, Product Management San Francisco, CA: $210,500 - $240,300 for Sr. Mgr, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.

Provide legal counsel and support on consumer complaints, disputes, and fraud for the credit card business, collaborating with compliance and business partners to manage risk and regulatory compliance. | Juris Doctor degree, active state bar membership, and at least 3 years of attorney experience in law firm, government, or in-house legal roles, preferably with financial services experience. | Manager, Counsel: Complaints, Disputes & Fraud (Hybrid) Capital One’s growing Legal department will allow you to showcase your talents in a fast paced, fun environment. At Capital One, you get to work with bright and intelligent individuals who will help elevate you to a new level. If you enjoy working with a team of high performing top talent, Capital One is the place for you! Our Legal team thrives on collaborating and creates an environment where everyone’s voice is heard. This exciting role will allow you to use your depth and breadth of experience to strategize and influence management as well as the business lines you support. In addition, you will have the opportunity to enhance your skills and broaden your knowledge. Come to Capital One to be a part of challenging work while enjoying our exceptional culture and work life balance. The Counsel/Manager will be a part of the Consumer and Small Business Legal team, and they will be the initial point of contact for assisting compliance and business partners who provide written responses to consumer complaints for our US credit card business. Additionally, this role will provide critical legal advice to the credit card business units that investigate and respond to consumer complaints, billing disputes, and fraud indicators. This person will support the development of reporting and interaction with compliance, legal and the business to identify trends within the company, across the financial industry, as well as both the federal and state regulatory environment, and any other developments that may assist the business in proactively resolving potential sources of future complaints. The Counsel/Manager will need to possess excellent attention to detail and nuance, with the ability to apply strategic and analytical skills in support of our business teams. Written and oral communication skills also are key, as is the ability to organize and convey thoughts on legal risk with a focus on laws and regulations that impact banks in general and credit cards in particular. Responsibilities include but are not limited to: • Provide legal advice and support on responses to customer complaints and disputes; • Work with compliance and business partners to investigate consumer complaints and develop appropriate written response; • Identify and coordinate resolution of potential line of business compliance or operational errors; • Provide legal advice on approaches for standardized responses to particular types or recurring instances of complaints or non-lit demands for compensation; • Provide information on litigation and regulatory trends; • Provide information to legal partners about trends and issues identified through complaints; • Identifying and assessing legal risks associated with Capital One credit card products and related business operations particularly as they relate to address concerns raised by our customers; • “Translating” the laws and legal requirements for the business teams and the business intent for the legal team and legal subject matter experts; • Ensuring that support is provided in a timely manner in order to meet regulatory and business requirements; and • Actively engaging with colleagues to provide legal support as part of a collaborative and cross-functional team. Basic Qualifications: • Juris Doctor from an accredited law school • Active member in good standing of at least one state bar • At least 3 years of experience as an attorney in a law firm, at a government agency, as a military judge advocate or as in-house counsel Preferred Qualifications: • 4+ years of experience as an attorney in a law firm, in-house legal department and/or government agency doing work related to the financial service industry • Ability to work in a dynamic environment and flexibility to adapt to changing needs • Ability and desire to learn new areas of law • Ability and willingness to work as a team player • Strong communication and interpersonal skills • Strong analytical and organizational skills At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is hybrid meaning associates spend 3 days per week in-person at one of our offices listed on this job posting. Fridays are enterprise wide virtual work days. Monday, Tuesday, Wednesday and Thursday are options for in-person days for associates to spend time together working in our beautifully-designed team areas. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $144,000 - $164,400 for Manager, Counsel McLean, VA: $158,400 - $180,800 for Manager, Counsel Richmond, VA: $144,000 - $164,400 for Manager, Counsel Riverwoods, IL: $144,000 - $164,400 for Manager, Counsel Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Lead a regional sales team to achieve revenue and financial goals, recruit and train sales leaders, and develop sales strategies for business cards and payments products. | Bachelor's degree, 5+ years sales/customer development experience, 3+ years leadership in sales, preferably with B2B sales and financial industry experience. | Regional Vice President, West Region, Acquisitions - Business Cards & Payments Level: Director Region: Covers Mountain and Pacific time zones At Capital One, we don’t hire people for positions—we hire people to build evolving, fulfilling careers. Do you believe in helping others achieve incredible goals and become better versions of themselves? In Capital One’s Business Cards & Payments group, you will find a leadership culture that rewards such a spirit. We believe in unlocking the power of people and equipping you to do great things! We are looking for like-minded people who can share our passion for success. Within the Business Cards & Payments organization, our Field Sales teams work with Small and Mid-Sized Business owners to create long term, meaningful relationships to better understand their business and their entire B2B wallet. Our Regional Sales Team, through a consultative approach, is able to help small & mid-sized business owners with the right products to optimize the rewards and benefits they receive. We are committed to helping customers leverage our tools to lower the stress of financial management and increase the profitability of the bottom line. We aspire to become a trusted advisor, an informed teacher, and a concierge to guide and improve the confusing experience of owning, managing, and growing a small business. To do this we must be accessible, we must be as dynamic and adaptive as their lifestyle is, and we must be present in the lives of these customers. This role will lead a team of Local Market Leaders within a specific geographic market and is responsible for achieving revenue and financial objectives for their market. You will put your day-to-day leadership skills to the test and will be responsible for recruiting, onboarding, and training new sales leaders, and supporting those leaders as they manage their teams As a Regional Vice President, you will report directly to the Head of Field Sales for Business Cards & Payments and will be responsible for building and leading high performing locally based leaders and teams that deliver against the defined objectives including: recruiting, onboarding, and training of new leaders and individual contributors, and day-to-day leadership of the team. This individual will be integral to the ongoing development of the organization’s strategy and objectives. Job responsibilities include but are not limited to the following: • Deliver superior growth and profitability by meeting or exceeding targets in purchase volume, new account acquisition, account penetration, profit, cost, productivity etc. across their region while providing an outstanding customer and associate experiences. • Provide sales leadership and direction, and program management within their team. • Build a dynamic sales culture that compliments the broader Field strategy and assist their team in achieving their account acquisition and purchase volume goals. • Participate in the strategic / tactical planning process with the BC&P Field leadership team to drive growth, market share, revenue, cross-sell, sales force growth and productivity, targeted market penetration, customer retention and profit goals. • Ensure that all customer and prospect interactions are conducted in accordance with Capital One legal and compliance and regulatory guidelines. • Champion effective partnerships with the various headquarters based support teams and local Retail and Small Business banking relationships throughout their market. • Select, orientate, train, coach, develop, motivate and conduct joint work with their team of Market Leaders. • Partner with other Regional Vice Presidents to ensure consistent execution of sales and client development strategies. • Champion voice of client and voice of associate feedback to support and inform culture of continuous improvement. • Have a deep passion for coaching and developing front line sales leaders and sales professionals as well as yourself. Basic Qualifications: • Bachelor’s Degree or military experience • At least 5 years of experience in sales or customer development as an individual contributor • At least 3 years of leadership experience in sales or customer development Preferred Qualifications: • MBA Degree • 5 years of outside B2B sales experience • 5 years of experience leading a team of virtual leaders and individual contributors • 3 years of financial industry experience • 1+ years of experience using Salesforce.com, Microsoft Office and Google Applications At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Sales Territory: $181,800 - $207,500 for Dir, Regional Customer Devel Phoenix, AZ: $181,800 - $207,500 for Dir, Regional Customer Devel Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Lead product management initiatives focusing on innovation, customer needs, and cross-functional team leadership to drive business outcomes and technology solutions. | Bachelor's degree, 7+ years product management experience, preferably with certifications in Service Cloud, Marketing Cloud, or Marketo, and ability to translate business strategy into digital products. | Director, Product Management (RevOps) - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn’t exist in the marketplace to enable us to operate at scale in the cloud. Through this journey, we've developed a suite of internal solutions uniquely designed to meet the challenges of a digital-first, cloud-first business at scale. We also recognize that many other businesses are facing similar data management needs as they accelerate their cloud and data journeys, and are exploring how best to bring some of the tools to market as enterprise B2B software solutions. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market, followed by Databolt in 2025. Capital One Software is seeking a Director of Product Management who is passionate about marrying innovation with emerging technologies. As a Capital One Director of Product Management, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One Software involving our MarTech Stack and Service Cloud capabilities. What you’ll do: Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: • Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions • Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence • Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value • Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks • Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment Basic Qualifications: • Bachelor’s Degree or military experience • At least 7 years of experience working in Product Management Preferred Qualifications: • Experience translating business strategy and analysis into consumer facing digital products • Certified Service Cloud Consultant, Certified Marketing Cloud Consultant, or Marketo Certified Expert Exam At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $205,400 - $234,400 for Director, Product Management McLean, VA: $226,000 - $257,900 for Director, Product Management Richmond, VA: $205,400 - $234,400 for Director, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Lead engineering team to design and deliver product features, manage product roadmap and backlog, and collaborate with stakeholders to ensure product success. | Bachelor’s degree or military experience and at least 1 year of product management experience. | Job Description: • Lead an engineering team to design and deliver product features for our customers, agents, and merchants • Demonstrate knowledge and passion for data products, API integrations, mobile and web development • Build a roadmap, own the backlog, and prioritize high-leverage features grounded in both qualitative and quantitative data • Build and maintain partnerships with leaders and stakeholders to influence and advance your agenda • Define, socialize, and monitor key performance metric indicators to understand the evolution and success of the product • Apply strategic thinking to delivering product features that are well managed, including collaborating effectively with risk, compliance, legal, and privacy partners Requirements: • Bachelor’s degree or military experience • At least 1 year of experience working in Product Management Benefits: • Comprehensive, competitive, and inclusive set of health, financial, and other benefits that support your total well-being

Lead and manage large, complex technical programs involving cross-functional teams to deliver scalable cloud-based SaaS products with a focus on execution, risk mitigation, and stakeholder communication. | At least 5 years technical program management experience with hands-on technical background in software or systems engineering, experience delivering large programs, building distributed cloud systems (preferably AWS), SaaS product experience, agile planning, and generative AI application. | Senior Manager, Technical Program Manager- Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn’t exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One’s pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face – things like data publishing, data consumption, data governance, and infrastructure management – we’ve built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Senior Manager, Technical Program Management, you’ll have the opportunity to be on the forefront of building this business and bring these tools to market. Our TPM Sr. Managers have: Strong technical backgrounds (ideally building highly scalable platforms, products, or services) with the ability to identify technical tradeoffs, act as technical a liaison across stakeholders, and mitigate technical risks throughout delivery life-cycle Exceptional communication and collaboration skills, comfortable reporting to VPs Excellent problem solving and influencing skills. You can track and resolve issues promptly and independently, escalate major risks to senior leaders appropriately, and resolve conflicts. A quantitative approach to problem solving, leverages and shares data to drive decision making. A collaborative implementer to holistic solutions; a systems thinker. Ability to simplify the technically complex and drive well-educated decisions across product, engineering, design, go-to-market, and data science representatives. Deep focus on execution, follow-through, accountability, customer obsession, and results. Exceptional cross-team collaboration; able to work across different functions, organizations, and reporting boundaries to get the job done. Highly tuned emotional intelligence, good listener, and deep seated empathy for teams and partners. Basic Qualifications: At least 5 years of experience in technical program management Bachelor's degree Preferred Qualifications: 5+ years of hands on technical experience (Such as: Software development, systems engineering, data engineering, site reliability) 3+ years experience delivering large and complex programs, where you own the business or technical vision, collaborate with large cross-functional teams, secure commitments on deliverables, and unblock teams to land business impact 3+ years of experience in building distributed systems and highly available services using cloud computing services and architecture - preferably using AWS 3+ years experience building highly scalable products and platforms in a SaaS organization 3+ years of experience with agile delivery and planning, and helping teams organize Experience applying Generative AI to solve business problems and drive efficiency Experience in building systems and solutions within a highly regulated environment Bachelor's degree or higher in a related technical field (for example Computer Science or Software Engineering) At this time, Capital One will not sponsor a new applicant for employment authorization for this position The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $175,500 - $200,300 for Sr. Manager, Technical Program Management Richmond, VA: $175,500 - $200,300 for Sr. Manager, Technical Program Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.

Lead and mentor a team of Local Market Leaders to drive revenue growth, manage key client relationships, and execute strategic account management plans. | Bachelor's degree or military experience, 5+ years sales/customer development experience, 3+ years leadership in sales/customer development, strong strategic and communication skills. | Director, Strategic Customer Development - Business Cards & Payments (Remote-Eligible) Director, Strategic Customer Development Level: Director At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a journey to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit. We are succeeding because they are succeeding. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We believe that innovation is powered by perspective and that teamwork and respect for each other lead to superior results. We elevate each other and obsess about doing the right thing. Our associates serve with humility and a deep respect for their responsibility in helping our customers achieve their goals and realize their dreams. The Business Cards & Payments (BC&P) organization is committed to fueling the courageous entrepreneurial spirit that's at the heart of America's business owners and offer products and services to help them do more business. We’ve built an organization that is focused on listening to and learning from the millions of business customers we serve every day to make sure our products, services and experiences work as hard as they do. The name of our organization reflects our current leadership position in Small Business and Commercial Cards - as well as our aspiration to serve a wide range of needs for our customers Beyond the Card. We are a culture that dreams big and embraces an entrepreneurial and ownership spirit - just like our business customers. Summary of Role: We are seeking an accomplished, results-driven Director of Strategic Customer Development to lead and inspire a team focused on managing, growing and retaining Capital One's largest Business Cards & Payments clients. As a leader of leaders, this individual will govern the strategy and enable Local Market Leaders to drive revenue growth, maximize purchase volume, and ensure exceptional backbook retention within our highest-spending customer segment. Core Responsibilities: Lead and mentor a team of experienced Local Market Leaders Foster a culture of personalized, strategic account management Establish portfolio growth goals (purchase volume, product adoption, profitability, etc.) and ensure SCDMs create and execute plans to meet or exceed these targets Serve as the accountable executive and point of escalation for complex or high-value customer relationships Champion a customer-centric culture that leverages customer feedback and market intelligence to influence internal strategies Liaison between the Strategic Customer Development team and cross-functional partners, including Product, Field Strategy, and CML Bank Govern the process for gathering and delivering critical insights regarding customer friction points, competitor activity, and product gaps Ensure all account management and retention activities are executed in accordance with Capital One's compliance, legal, and regulatory guidelines Prepare and deliver regular financial and performance updates to senior leadership Lead and manage a team of remote workers Skills and Competencies: Strategic: the candidate will have a proven track record of making holistic assessments of our current state, defining an end state vision, and articulating the path to get there. Strong communication, negotiation and influencing skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills. Strong judgment, leadership and integrity: The candidate should be a tenacious decision maker, able to bring a responsible approach to business while in a leadership position guiding execution resources. Clear results orientation: Focused on achieving both short and long-term goals. They should be able to drive and execute an agenda in an uncertain and fluid environment while overseeing multiple projects and programs concurrently. Successful track record managing Field teams, including recruiting, training, and coaching. Capital One is open to hiring a Remote Employee for this opportunity. Basic Qualifications: Bachelor’s Degree or military experience At least 5 years of experience in sales or customer development as an individual contributor At least 3 years of leadership experience in sales or customer development Preferred Qualifications: MBA Degree At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $181,800 - $207,500 for Comml Card Sales Director Richmond, VA: $181,800 - $207,500 for Comml Card Sales Director Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.

Manage and improve processes and vendor relationships for inbound and outbound Zelle payments, including risk mitigation and complaint analysis. | Requires 1-3 years of financial industry and payments experience, process/project management skills, and strong communication in a regulated banking environment. | Work from Home - Zelle Process Manager, Sr. Associate The Enterprise Consumer Payment Operations (ECPO) team in Enterprise Payments is seeking an experienced, highly motivated process manager with excellent communication skills. The ideal candidate will have a strong background in process management, with experience facilitating risk, complaints & project initiatives. This individual needs to enjoy collaborating, creating well-managed processes, and driving towards solutions of identified risks. This role will support ECPO by being the process and vendor manager for inbound and outbound Zelle payments. The individual will work closely with Capital One Zelle product and technology teams as well as various other stakeholder groups throughout the organization. Interested candidates should have a drive to improve processes and mitigate risk, with superior problem-solving skills, strong business judgment and effective written and oral communication skills. Job Description & Ideal Candidate: • Effectively lead the operational, process and vendor manage for inbound and outbound Zelle payments • Partner with internal associates who monitor/action General Ledger outages and potential duplicate payments and drive root cause analysis • Regularly engage with internal partner teams and Early Warning Systems (Zelle vendor) to triage process breakdowns and implement process improvements • Research and analyze customer complaints related to Zelle, looking for common themes that may be attributed to the vendor or the Capital One process • Monitor social media for potential Zelle outages or issues with the Capital One process • Package complaints, social media input and internal findings to partner teams to effect change • Ability and willingness to serve as a backup for other processes within ECPO (e.g. inbound and outbound bill payments) • Working knowledge of consumer to consumer payments, practices, processes and technologies • Focus on continuous self development • Build a highly engaged and inclusive culture across operational boundaries • Build relationships and effectively influence Business Partners (e.g., Enterprise Payments Risk Office, Process Management and other horizontal stakeholders within Capital One Bank) to define and drive process improvements, and partner effectively across other lines of business (e.g. Credit Card, Consumer Bank, Technology etc.) • Collaborate to deliver on requirements of industry/regulation standards to critical business processes, including adherence to guidelines and standards that are compliant to Capital One Bank's governance framework • Facilitate meetings with stakeholders within assigned processes, risk partners and external stakeholders • Prior experience in a regulated banking environment • Effective negotiation and influencing skills, including strong written and verbal communication skills • Demonstrated ability to translate enterprise strategies to business specific initiatives Work from Home Technology Requirements • Secure home office environment that is free from background noise and distractions • Reliable private internet connection that is not supplied via cellular data or hotspot is required • A private network that is password protected where you have ownership or line of site sight to every device on the network • Internet service must be provided by Cable or Fiber Internet Service Providers (ISP) • Hotspots and satellite services are prohibited and do not meet performance criteria required for optimal agent/customer interactions • ISP download speeds on VPN must be at least 5Mbps, with 10+ Mbps preferred • To validate ISP speeds from a Chrome browser, go to www.google.com, type Speed Test and run from the Google landing page • Both Hardwire and WiFi internet connections are acceptable as long as speed and security requirements are met Capital One reserves the right to request proof of internet provider, speed and service package from the associate. Requirements are subject to change, as new systems and technology is delivered. Capital One reserves the right to modify internet service requirements with sixty (60) days notice. Internet Service Provider specs can change by provider and location within the US. If you are experiencing consistent issues with internet stability Capital One reserves the right to ask the agent to upgrade internet service to ensure a good customer experience. Work from Home Location Requirements This role is 100% work from home. We are unable to consider applicants who do not meet the required Capital One Work at Home compatible internet access or who live in the states of California, Hawaii, or US territories. Work from home U.S. based associates are not permitted to work internationally, outside of the continental United States (i.e. Hawaii or U.S. Territories), or California. Basic Qualifications: • High School Diploma, GED, or equivalent certification • At least 1 year of experience working in the financial industry • At least 1 year of payments experience • At least 1 year of Project Management or Process Management Experience • At least 2 years of operations experience Preferred Qualifications • Bachelor's Degree or Military Experience • At least 3 years of experience working in the financial industry • At least 3 years of operations experience At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $78,400 - $89,500 for Sr. Process Manager Richmond, VA: $78,400 - $89,500 for Sr. Process Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Lead diverse technology projects and teams, mentor engineering community, and collaborate with product managers to deliver cloud-based solutions. | Bachelor's degree, 6+ years software engineering, 7+ years people management, 9+ years programming in specified languages, 3+ years big data and ML experience, cloud experience, and Agile leadership. | Job Description: • Lead a portfolio of diverse technology projects and a team of developers • Share passion for staying on top of tech trends, experimenting with new technologies, mentoring engineering community • Collaborate with digital product managers to deliver robust cloud-based solutions • Utilize programming languages such as Java, Python, SQL, Node, Go, and Scala Requirements: • Bachelor’s Degree • At least 6 years of professional software engineering experience • At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud) • At least 4 years of people management experience • Master’s Degree preferred • 9+ years of experience in Java, Scala, Python, Go, or Node.js • 3+ years of experience in big data technologies • 3+ years of experience with Distributed data/computing tools (e.g. MapReduce, Hadoop, Hive, EMR, Kafka, Spark) • 3+ years of experience with industry recognized ML frameworks (e.g. scikit-learn, PyTorch, Dask, Spark, TensorFlow) • 3+ years of experience building production-ready data pipelines feeding ML models • 3+ years of experience building, scaling, and optimizing ML systems • 2+ years of experience leading teams developing ML solutions • 3+ years of experience with AWS, GCP, Azure, or another cloud service • 4+ years of experience in open source frameworks • 7+ years of people management experience • 2+ years of experience in Agile practices Benefits: • Performance based incentive compensation, including cash bonuses and long term incentives (LTI) • Comprehensive, competitive, and inclusive set of health benefits • Financial benefits • Benefits supporting total well-being

Lead product management for Capital One Software's MarTech Stack and Service Cloud capabilities, driving innovation, cross-functional leadership, and transformational outcomes. | At least 7 years of product management experience, Bachelor's degree, preferably certifications in Service Cloud, Marketing Cloud, or Marketo, and ability to translate business strategy into digital products. | Director, Product Management (RevOps) - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn’t exist in the marketplace to enable us to operate at scale in the cloud. Through this journey, we've developed a suite of internal solutions uniquely designed to meet the challenges of a digital-first, cloud-first business at scale. We also recognize that many other businesses are facing similar data management needs as they accelerate their cloud and data journeys, and are exploring how best to bring some of the tools to market as enterprise B2B software solutions. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market, followed by Databolt in 2025. Capital One Software is seeking a Director of Product Management who is passionate about marrying innovation with emerging technologies. As a Capital One Director of Product Management, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One Software involving our MarTech Stack and Service Cloud capabilities. What you’ll do: Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment Basic Qualifications: Bachelor’s Degree or military experience At least 7 years of experience working in Product Management Preferred Qualifications: Experience translating business strategy and analysis into consumer facing digital products Certified Service Cloud Consultant, Certified Marketing Cloud Consultant, or Marketo Certified Expert Exam At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $205,400 - $234,400 for Director, Product Management McLean, VA: $226,000 - $257,900 for Director, Product Management Richmond, VA: $205,400 - $234,400 for Director, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.

Lead a portfolio of diverse technology projects and teams to develop cloud-based solutions that meet regulatory needs, collaborating with product managers and staying current with technology trends. | At least 6 years of professional software engineering experience, cloud experience, and people management experience. | Senior Manager, Software Engineering, Back End - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn’t exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One’s pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face – things like data publishing, data consumption, data governance, and infrastructure management – we’ve built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Senior Manager of Software Engineering, you’ll have the opportunity to be on the forefront of building this business and bring these tools to market. What You’ll Do: Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet regulatory needs for the company Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community, and from time to time, be asked to code or evaluate code Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment Utilize programming languages like Java, Python, SQL, Node, Go, and Scala, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services Basic Qualifications: Bachelor’s Degree At least 6 years of professional software engineering experience (Internship experience does not apply) At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud) At least 4 years of people management experience Preferred Qualifications: Master’s Degree 9+ years of experience in at least one of the following: Java, Scala, Python, Go, or Node.js 3+ years of experience in big data technologies 3+ years of experience with Distributed data/computing tools (MapReduce, Hadoop, Hive, EMR, Kafka, Spark, Gurobi, or MySQL) 3+ years of experience with industry recognized ML frameworks such as scikit-learn, PyTorch, Dask, Spark, or TensorFlow 3+ years of experience building production-ready data pipelines that feed ML models 3+ years of experience building, scaling, and optimizing ML systems 2+ years of experience leading teams developing ML solutions 3+ years of experience with AWS, GCP, Azure, or another cloud service 4+ years of experience in open source frameworks 7+ years of people management experience 2+ years of experience in Agile practices At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $204,900 - $233,800 for Sr. Mgr, Software Engineering Richmond, VA: $204,900 - $233,800 for Sr. Mgr, Software Engineering Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.

Manage client portfolios to drive retention and growth, analyze business spend, build trusted advisor relationships, and collaborate internally to meet client needs. | Requires 5+ years in business client-facing roles, experience with business credit card products, strong communication and strategic skills, and proficiency with Salesforce and Microsoft Office. | Strategic Customer Development Manager, Northern CA - Business Cards & Payments (Remote-Eligible) Strategic Customer Development Manager, Northern CA - Business Cards & Payments (Remote-Eligible) Level: Manager Territory: Northern, CA At Capital One, we think big and do big things. We were the first company to develop and offer mass customization and personalization of credit card products, and we have been innovating relentlessly ever since. Today we are a high-tech company, a scientific laboratory, and a nationally recognized brand all in one that reaches 50 million+ consumers. We are a passionate and entrepreneurial team that embraces bold ideas, fosters collaborations and delivers great customer experiences. Business Cards and Payments is one of the fastest growing financial products in the industry. A key part to its success over the course of the next 3-5 years will be developing market leading products that combine simplicity and human centered design, with the rich functionality expected by small business and commercial entities. As part of the Strategic Customer Development team, you will deepen the relationship with our customers and look for ways to increase value by growing spend. You will partner with key executives and AP managers to create long term, meaningful relationships to better understand their business, their small business or commercial card needs. As their trusted advisor, you will help optimize the rebates and benefits received from Capital One. You will also partner and collaborate internally with our Field Sales Associates, Product Advisors and value chain partners to ensure each customer’s needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their approach based on the needs of the customer. In this role, you will be supporting your customer’s business and serve as their dedicated point of contact at Capital One. Responsibilities: Manage a portfolio of clients with key focus on retention, growth and risk management Analyze the company’s total business spend to identify additional opportunities to leverage the Commercial or Small Business Cards Offer ongoing vendor match and spend enablement services; leverage results to increase AP file penetration Learn about the client and the specific industry vertical in which they operate; understand purchasing needs and behavior Become a trusted advisor by building positive relationships, handling client needs and coordinating client appreciation activities Resolve issues and provide solutions to clients in a timely manner Monitor portfolio metrics and perform quarterly account reviews Partner across the value chain to meet client needs Seek new business referrals once relationships have been established Competencies: Demonstrate abilities to build relationships and influence at a wide range of levels Strong verbal and written communication skills, both in person and over the phone Problem solver capable of synthesizing information to make informed decisions Strategic mindset and ability to leverage data in identifying growth opportunities across their portfolio Use insight and consultative selling techniques to teach prospective customers how they can leverage payment solutions (purchasing, travel, and electronic account payable) to positively impact their business, which link back to Capital One’s solutions Design and implement plans in partnership with the client’s AP and internal Capital One partners to ensure the company meets their expected return with our card programs Build broad and technical product knowledge and an understanding of how client-side processes should work with our products and services Work independently and seek out feedback and data to reflect on and improve own performance Maintain and update CRM system regarding customer calls, pipelines and closed opportunities Project and process management, interpersonal influence, networking, project ownership, and workflow management skills Capital One is open to hiring a Remote Employee for this opportunity. Basic Qualifications: At least 5 years of experience in a Business Client facing role Preferred Qualifications: Bachelor’s Degree or military experience At least 7 years of experience in a Business Client facing role At least 2 years of experience supporting business credit card products 1+ years of experience using Salesforce.com, Microsoft Office and Google Applications At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $132,800 - $151,600 for CML Card Client Development Manager Richmond, VA: $132,800 - $151,600 for CML Card Client Development Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.

Lead an engineering team to design and deliver product features for customers, agents, and merchants. Build and maintain partnerships with leaders and stakeholders to influence and advance the product agenda. | A Bachelor's degree or military experience is required, along with at least 1 year of experience in Product Management. Preferred qualifications include a degree in a quantitative field and experience in translating business strategy into consumer-facing digital products. | Senior Associate, Product Management: Velocity Black (Remote) This is your opportunity to join Capital One’s new, luxury vertical: Velocity Black. Within Capital One, the Velocity Black team is a leading digital concierge company that delivers travel, entertainment, shopping and dining offerings to consumers globally. Velocity Black has built a unique customer experience — its proprietary platform offers inspiration, recommendations and fulfillment in one place, making it an integral part of customers’ lives. The Product team reimagines the status quo and drives innovative, sustainable experiences through technology. To be successful in the role, you will need to be a well-rounded 'business athlete’ - a creative, analytical, and technically proficient problem solver who understands both the dynamics of the business and the tech landscape. The ideal candidate is resourceful, motivated, and self-sufficient, with demonstrated success in spearheading cross-functional projects that drive the growth and success of a business. As a Senior Associate Product Manager in Velocity Black, you will: Lead an engineering team to design and deliver a product features for our customers, agents and merchants Demonstrate a knowledge and passion for data products, API integrations, mobile and web development Build a roadmap, own the backlog and prioritize high-leverage features grounded in both qualitative and quantitative data. Build and maintain partnerships with with leaders and stakeholders to influence and advance your agenda Define, socialize and monitor key performance metric indicators to understand the evolution and success of the product Apply strategic thinking to delivering product features that are well managed, including collaborating effectively with risk, compliance, legal, and privacy partners We are looking for someone who has: A knowledge and passion for emerging technologies (API's, Big Data, Native UI's) and emerging technologies to incorporate into building great products Can use SQL to build a data-backed strategy, identify insights, and troubleshoot issues Own day to day setting and monitoring of KPIs Someone comfortable with backend products who is not afraid to challenge the norm and do what is right for the team Own day to day operations of their product, including identifying bugs or leverage opportunities via comprehensive understanding of data A product centric mindset to take a product from ideation to production and continually iterate improvements A customer-first mindset A strong communicator who can advance initiatives and create consensus through clear, concise, and contextually relevant messaging Results focused and able to manage and prioritize multiple projects simultaneously Identify, prioritize, and launch innovative, customer, agent and merchant focused payment products that drive revenue and customer value You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships. Basic Qualifications: Bachelor’s degree or military experience At least 1 year of experience working in Product Management Preferred Qualifications: Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration Experience translating business strategy and analysis into consumer facing digital products At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $99,100 - $113,100 for Sr. Associate, Product Management Richmond, VA: $99,100 - $113,100 for Sr. Associate, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.

Lead a team of data scientists and analysts to execute data-driven business strategies and manage multiple projects to drive growth of Capital One Software. | Bachelor's or Master's in quantitative field with 8-10+ years of professional data analytics experience, leadership in open source data technologies, cloud native data processing, and project management. | Sr. Director, Data Analysis - Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn’t exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. In 2025 we launched Databolt, our second product. Building on Capital One’s pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face – things like data publishing, data consumption, data governance, and infrastructure management – we’ve built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. As a Senior Director, Data at Capital One Software, you will apply your strategic and analytical skills to major business challenges. You’ll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. In this role, you will lead a growing team of data scientists, analysts, engineers. You will partner with people within the Software business and across the enterprise and at external agencies and platforms. Your work will drive direct and immediate business results, and your efforts will fuel the growth of Capital One Software. General responsibilities: Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently Analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytics Strong business judgment, leadership and integrity: They should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. They should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results This position will be in a fast-paced and entrepreneurial environment where you will be handling multiple concurrent projects while working independently and in teams. An ideal candidate will possess strong problem solving and conceptual thinking abilities in addition to communication, interpersonal and leadership skills. Prior experience creating organization roadmaps and driving strategy/program execution. Basic Qualifications: Currently has, or is in the process of obtaining a Bachelor’s Degree in quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science or a related quantitative field) plus at least 10 years of experience performing data analytics, or currently has, or is in the process of obtaining a Master’s Degree plus at least 8 years of experience performing data analytics with an expectation that required degree will be obtained on or before the scheduled start date. At least 8 years of experience performing professional data analysis work At least 8 years of experience leading and developing with open source data technologies At least 6 years of experience managing people Preferred Qualifications: Master’s Degree 10+ years of Professional Data Analysis experience 6+ years of Big Data experience (AWS and Spark) 6+ years of cloud native (AWS) data processing experience 6+ years of Process Management experience 6+ years of Project Management experience 6+ years of experience with Python 6+ years of Data Governance experience 3+ years of experience with streaming data technologies (Kafka, Flink, Spark streaming) At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $264,300 - $301,700 for Sr. Director, Data Analysis Remote (Regardless of Location): $240,300 - $274,300 for Sr. Director, Data Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.

Lead and develop a regional sales team to achieve revenue and financial targets while driving strategic growth and operational excellence. | Bachelor's degree, 5+ years sales/customer development experience, 3+ years leadership in sales, preferably with B2B and financial industry experience, and proficiency with Salesforce and office software. | West Region Director, Regional Vice President - Business Cards & Payments Regional Vice President, West Region, Acquisitions - Business Cards & Payments Level: Director Region: Covers Mountain and Pacific time zones At Capital One, we don’t hire people for positions—we hire people to build evolving, fulfilling careers. Do you believe in helping others achieve incredible goals and become better versions of themselves? In Capital One’s Business Cards & Payments group, you will find a leadership culture that rewards such a spirit. We believe in unlocking the power of people and equipping you to do great things! We are looking for like-minded people who can share our passion for success. Within the Business Cards & Payments organization, our Field Sales teams work with Small and Mid-Sized Business owners to create long term, meaningful relationships to better understand their business and their entire B2B wallet. Our Regional Sales Team, through a consultative approach, is able to help small & mid-sized business owners with the right products to optimize the rewards and benefits they receive. We are committed to helping customers leverage our tools to lower the stress of financial management and increase the profitability of the bottom line. We aspire to become a trusted advisor, an informed teacher, and a concierge to guide and improve the confusing experience of owning, managing, and growing a small business. To do this we must be accessible, we must be as dynamic and adaptive as their lifestyle is, and we must be present in the lives of these customers. This role will lead a team of Local Market Leaders within a specific geographic market and is responsible for achieving revenue and financial objectives for their market. You will put your day-to-day leadership skills to the test and will be responsible for recruiting, onboarding, and training new sales leaders, and supporting those leaders as they manage their teams As a Regional Vice President, you will report directly to the Head of Field Sales for Business Cards & Payments and will be responsible for building and leading high performing locally based leaders and teams that deliver against the defined objectives including: recruiting, onboarding, and training of new leaders and individual contributors, and day-to-day leadership of the team. This individual will be integral to the ongoing development of the organization’s strategy and objectives. Job responsibilities include but are not limited to the following: Deliver superior growth and profitability by meeting or exceeding targets in purchase volume, new account acquisition, account penetration, profit, cost, productivity etc. across their region while providing an outstanding customer and associate experiences. Provide sales leadership and direction, and program management within their team. Build a dynamic sales culture that compliments the broader Field strategy and assist their team in achieving their account acquisition and purchase volume goals. Participate in the strategic / tactical planning process with the BC&P Field leadership team to drive growth, market share, revenue, cross-sell, sales force growth and productivity, targeted market penetration, customer retention and profit goals. Ensure that all customer and prospect interactions are conducted in accordance with Capital One legal and compliance and regulatory guidelines. Champion effective partnerships with the various headquarters based support teams and local Retail and Small Business banking relationships throughout their market. Select, orientate, train, coach, develop, motivate and conduct joint work with their team of Market Leaders. Partner with other Regional Vice Presidents to ensure consistent execution of sales and client development strategies. Champion voice of client and voice of associate feedback to support and inform culture of continuous improvement. Have a deep passion for coaching and developing front line sales leaders and sales professionals as well as yourself. Basic Qualifications: Bachelor’s Degree or military experience At least 5 years of experience in sales or customer development as an individual contributor At least 3 years of leadership experience in sales or customer development Preferred Qualifications: MBA Degree 5 years of outside B2B sales experience 5 years of experience leading a team of virtual leaders and individual contributors 3 years of financial industry experience 1+ years of experience using Salesforce.com, Microsoft Office and Google Applications At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Sales Territory: $181,800 - $207,500 for Dir, Regional Customer Devel Phoenix, AZ: $181,800 - $207,500 for Dir, Regional Customer Devel Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.

Strategically identify and engage high-value enterprise accounts, qualify opportunities, and collaborate with Account Executives to drive complex SaaS sales cycles. | At least 3 years of experience in enterprise sales development or related roles with proficiency in account-based prospecting, CRM tools, and engaging technical and business stakeholders. | Enterprise Sales Development Representative - Capital One Software (Remote) at Capital One summary: The Enterprise Sales Development Representative at Capital One Software is responsible for strategically targeting and engaging high-value enterprise accounts in an Account-Based Selling environment. This role focuses on building multi-threaded relationships, qualifying opportunities, and collaborating closely with Account Executives to drive complex SaaS sales cycles. The position demands expertise in personalized outreach, CRM tools, and enterprise prospecting, particularly within technology and cloud data management sectors. Enterprise Sales Development Representative - Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn’t exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One’s pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face – things like data publishing, data consumption, data governance, and infrastructure management – we’ve built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. Who We’re Searching For We’re looking for a highly skilled Sales Development Representative who thrives in account-based, enterprise SaaS selling environments. You’ll be the tip of the spear in our GTM motion - strategically identifying and engaging high-value target accounts, building multi-threaded relationships, and driving the first conversations that lead to transformative customer wins. If you’re a strategic prospector, relationship builder, and opportunity creator who loves working with top-tier accounts and shaping the first steps of a complex sales cycle, this role is for you! This isn’t high-volume, spray-and-pray prospecting. You’ll operate with precision - partnering closely with Account Executives, Enablement, and Sales Operations to open doors with the right personas at the right time, in accounts where our solutions can make the biggest impact. Roles & Responsibilities Partner with Account Executives to execute account-specific engagement plans for managed accounts. Conduct deep research to identify key personas, account structures, and potential pain points. Craft personalized, persona-specific messaging across email, LinkedIn, and phone channels. Engage decision-makers and influencers in technical and business roles (e.g., platform owners, cloud engineers, FinOps leads). Qualify opportunities and hand off to AEs with full context for a seamless sales process. Track and measure outreach effectiveness in Salesforce and Groove, maintaining complete and accurate account data. Collaborate with the Enablement team to refine messaging, objection handling, and competitive positioning. Meet and exceed KPIs for opportunity creation, whitespace coverage, Opportunity:POV, and POV:Close conversion. Provide feedback from the field to inform product positioning and marketing campaigns. Basic Qualifications: At least 3 years of experience in a BDR, SDR, Account Development, or Full Cycle Hunter role At least 3 years of experience with account-based prospecting for solutions with an Annual Contract Value (ACV) of $100,000 or greater At least 3 years of experience engaging technical and business stakeholders in sales cycles At least 3 years of experience managing multiple account strategies simultaneously At least 3 years of experience with sequencing tools such as: Salesforce, Groove, LinkedIn Sales Navigator, ZoomInfo, or Gong Preferred Qualifications: 5+ years experience in enterprise prospecting, account management, or inside sales Experience in Enterprise SaaS Experience in data, analytics, cloud, or AI ecosystem - such as: Snowflake or Databricks Experience prospecting into highly regulated industries (for example: Financial Services or Healthcare) Demonstrated ability to collaborate with Account Executives in strategic account planning Demonstrated ability to consistently meet or exceed KPIs for pipeline creation and conversion Strong written and verbal communication skills, with a knack for tailoring messages to the audience Demonstrated ability to maintain precision and quality when executing multiple account strategies At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $106,700 - $121,700 for Principal Associate, SaaS Sales McLean, VA: $117,300 - $133,900 for Principal Associate, SaaS Sales Plano, TX: $106,700 - $121,700 for Principal Associate, SaaS Sales Richmond, VA: $106,700 - $121,700 for Principal Associate, SaaS Sales San Francisco, CA: $128,000 - $146,100 for Principal Associate, SaaS Sales Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at theCapital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days.No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections ; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). Keywords: Enterprise Sales, Sales Development Representative, Account-Based Selling, SaaS Sales, Cloud Software, Data Management, CRM, Lead Generation, Salesforce, Enterprise Prospecting

Support AI/ML product development by analyzing data, validating models, conducting research, managing governance, and collaborating with cross-functional teams. | Bachelor's degree in a quantitative field, 2+ years business analysis experience, familiarity with AI/ML concepts, SQL querying, and model risk governance. | Sr Business Analyst - Velocity Black - AI/ML (Remote - Eligible) We're excited to share that Capital One US has now acquired Velocity Black, a digital concierge company. Take a look at the announcement here . Velocity Black by Capital One provides digital concierge services to its members to help them fulfill their dreams, from instant book reservations at the hottest restaurants or full blown itineraries for their bucket list trips. To do so, Velocity Black harnesses the power of expert agents with 24/7 chat support, artificial intelligence, exclusive inventory, and inspiring content and interfaces to provide an unparalleled member experience. It's concierge, reimagined for the digital age. This is your opportunity to join Velocity Black in the AI/ML team, helping to support our tech and product partners in launching exciting new AI agent assist tools, ML personalization models, and more! Our mission is to enhance our offering with both curation and personalization, seamless communications and planning experiences, and automations and agent tools designed to improve quality of service and our cost to serve. By scaling the expertise of our agents with assistive technology and sophisticated insights, we aim to unlock our ability to competitively scale the Velocity Black product offering to become the best luxury concierge service on the market. As a Senior Business Analyst on the Velocity Black AI/ML team, you will contribute to the entire data-to-model lifecycle, from curating datasets to validating model outputs to monitoring ongoing performance. You will also support the various governance forums and tasks required to build AI and ML products in a well managed way. In addition to supporting the existing work in the pipeline, you have the opportunity to help set our future tech and product strategy by conducting research and validating hypotheses through data and insights. Working alongside BA, Product, Data Analyst, Data Science, Engineering, and Risk and Compliance partners, you will be an integral part of a very exciting, and fast paced cross-functional team, launching product features and models that deliver significant business value. General Responsibilities: • Analysis: Identify challenges and opportunities through data analysis and analyze model and product outputs to ensure we are effectively solving the identified problems • Product: Perform analytics and research to assist the development of new AI/ML tools and models, improving our overall digital product offering • Strategy: Conduct user research, market research, and research on the latest AI and ML methods to help guide our team towards to best overall product strategy • Model Risk and Governance: Help assess risk and monitor against the inevitable risks of leveraging AI/ML products; help bring pieces of intent through various governance forums • Execution: Own the end-to-end data to model lifecycle; develop hypotheses, test and analysis, solution development, scope operational feasibility, lead implementation efforts and develop a monitoring plan • Partnership: Work closely with colleagues across Capital One including: Product, Engineering, Data Analysis and Data Science, Compliance and Risk and others to drive improvement in quality and service through well-executed product offerings • Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytics & model risk management • Strong business judgment, leadership and integrity: He/she should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business • Strong communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills • Clear results orientation: display an intense focus on achieving both short and long term goals. He/she should be able to drive and execute an agenda in an uncertain and fluid environment • Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus Basic Qualifications: • Bachelor's Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering) • At least 1 year of experience in analysis Preferred Qualifications: • Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering, Data Analytics, or Data Science • 1+ years of experience in model development or management • 1+ years of experience in market, user, or product research • 1+ years of experience in SQL querying • 2+ years of experience in business analysis • Fluency in modern AI/ML topics Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York, NY: $118,900 - $135,700 for Sr. Business Analyst Remote (Regardless of Location): $99,100 - $113,100 for Sr. Business Analyst McLean, VA: $109,000 - $124,400 for Sr. Business Analyst Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).