20 open positions available
Lead and perform complex audits of payment network operations, assess risks, and communicate findings to management. | Minimum 5 years of experience in auditing or risk management within financial services, with knowledge of payment technologies and networks, and leadership experience in audit roles. | Audit Manager - Global Payment Network Capital One’s Audit function is a dedicated group of professionals focused on delivering top-quality assurance services to the organization’s Audit Committee. Audit professionals are experienced, well-trained and credentialed, and operate within a collaborative, agile environment to deliver value-added opinions and recommendations. Audit’s vision to provide high value, independent, proactive insights, to innovate with technology, and to be a top-notch talent destination, creates a dynamic and challenging atmosphere for both personal growth and professional opportunity. Inspired by our colleagues, we are risk identifiers, challengers, influencers, and transformational leaders who drive impactful work for the enterprise. Capital One is seeking an energetic, self-motivated Audit Manager interested in becoming part of our Audit team, with a specific focus on the global payments network, all associated platforms, technologies, and related operations such as(e.g., credit/debit processing, authorization, clearing & settlement (covering domestic and international transactions) and digital payments. We are seeking a candidate that has demonstrated knowledge of payments network operations and ecosystem related risks, as well as risk management and regulatory expectations for a large financial institution. Responsibilities include: • Plan, perform, and lead large/complex audits at the enterprise level as well as other diverse lines of business and specialty areas. • Perform risk assessments of business activities, potential exposures and materiality of loss. • Design and perform audit procedures, including identifying and defining issues, reviewing and analyzing evidence, and documenting processes. • Leverage available data and analytical tools during the planning, fieldwork, and reporting phases of audit delivery. • Effectively review and compile relevant, material findings and recommendations into readable and concise audit reports. • Communicate the results of audit projects to management via written reports and compelling oral presentations. • Provide significant input into the development of the annual audit plan. • Design and execute internal control testing for standardized operations of moderate complexity with more than one component, including finance, IT, compliance, credit, security. • Provide risk management advice and counsel to business leadership on best practices. • Establish and maintain good working relationships with line management and auditees during engagements. • Manage audit work and project resources during audit engagements, providing feedback on work performed to junior auditors, as appropriate. Here’s what we’re looking for in an ideal teammate: • You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking. • You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact and elevate Audit’s value proposition. • You’re a firm believer that a rich understanding of data, innovation, and technology will only make you a better auditor. This will require leveraging the power of data analytics and furthering your technical expertise. • You’re a teacher. You do the right thing and lead by example. You have a passion for coaching and investing in the betterment of your team. You lead through change with candor and optimism. • You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent. Basic Qualifications: • Bachelor’s Degree or military experience • At least 5 years of experience in internal or external auditing, accounting, financial analysis, information systems, compliance, risk management or a combination within the banking or financial services industry Preferred Qualifications: • Bachelor’s Degree in Information Systems, Accounting, Finance, Economics, or Business Administration • 3+ years of experience leading audits and performing the auditor-in-charge role • 2+ years of experience with payment technologies such as HPE Nonstop, IBM Mainframe, Mobile Payments, Tokenized services, cloud-based and virtualized environments, Windows and Linux operating environments • 2+ years of experience in the payments network industry including the MANIC (Merchant-Acquirer-Network-Issuer-Customer) model, network participant roles (issuers, acquirers, merchants), PCI standards, and international payment regulations • 2+ years of experience at a leading public accounting or consulting firm, working in a highly regulated environment related to payment network and related technology services, leading people in cross-cultural/international teams or related experience • Professional certification such as Certified Information Systems Auditor (CISA), Certified Information Systems Security Professional (CISSP), Certified Information Security Manager (CISM), Certified Public Accountant (CPA) or Certified Internal Auditor (CIA) At this time, Capital One will not sponsor a new applicant for employment authorization for this position. This role is hybrid meaning associates will spend 3 days per week in-person at one of our offices listed on this job posting. Fridays are enterprise- wide virtual work days. Monday, Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Charlotte, NC: $144,000 - $164,400 for Manager, Cyber Risk & Analysis Chicago, IL: $144,000 - $164,400 for Manager, Cyber Risk & Analysis McLean, VA: $158,400 - $180,800 for Manager, Cyber Risk & Analysis New York, NY: $172,800 - $197,200 for Manager, Cyber Risk & Analysis Plano, TX: $144,000 - $164,400 for Manager, Cyber Risk & Analysis Richmond, VA: $144,000 - $164,400 for Manager, Cyber Risk & Analysis Riverwoods, IL: $144,000 - $164,400 for Manager, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Design, develop, test, and support full-stack data solutions in a cloud environment, collaborating across Agile teams. | At least 4 years in application development, 2 years in big data technologies, 1 year in cloud computing, with experience in Java, Scala, Python, and NoSQL databases. | Lead Data Engineer - Capital One Software (Remote) Capital One Software is seeking a Lead Data Engineer who is passionate about marrying innovation with emerging technologies. In 2022, we publicly announced Capital One Software and have since brought two of our B2B software solutions to market; Slingshot and Databolt. Building on Capital One’s pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face – things like data publishing, data consumption, data governance, and infrastructure management – we’ve built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Lead Data Engineer you’ll have the opportunity to build meaningful software that enables our customers to manage their data securely and efficiently at any scale. What You’ll Do: Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies Work with a team of developers with deep experience in machine learning, distributed microservices, and full stack systems Utilize programming languages like Java, Scala, Python and Open Source RDBMS and NoSQL databases and Cloud based data warehousing services such as Databricks and Snowflake Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, and mentoring other members of the engineering community Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment Perform unit tests and conduct reviews with other team members to make sure your code is rigorously designed, elegantly coded, and effectively tuned for performance Basic Qualifications: Bachelor’s Degree At least 4 years of experience in application development (Internship experience does not apply) At least 2 years of experience in big data technologies At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud) Preferred Qualifications: 7+ years of experience in application development including Python, SQL, Scala, or Java 4+ years of experience with a public cloud (AWS, Microsoft Azure, Google Cloud) 4+ years experience with Distributed data/computing tools (Databricks, Spark, Kafka, EMR, Hadoop, MapReduce, Hadoop, Hive, Gurobi, or MySQL) 4+ year experience working on real-time data and streaming applications 4+ years of experience with NoSQL implementation (Mongo, Cassandra) 4+ years of data warehousing experience (Snowflake) 4+ years of experience with UNIX/Linux including basic commands and shell scripting 2+ years of experience with Agile engineering practices At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $179,400 - $204,700 for Lead Data Engineer Richmond, VA: $179,400 - $204,700 for Lead Data Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.
Develop and execute strategic growth initiatives for the payment network, collaborate with senior leadership, and manage cross-functional teams. | Requires 7+ years in analysis, financial services, consulting, and people management, with a strong quantitative background. | Business Director- Global Payment Network Strategy As a Business Director at Capital One, you will apply your strategic and analytical skills to major company challenges. You’ll team with world-class professionals to develop and test strategies that ultimately impact the bottom line. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation. As the Global Payment Network (GPN) integrates into Capital One, there are many strategic choices that need to be considered with our new business context and ambition. The GPN Network Strategy team is responsible for supporting, leading, and driving this strategic decision-making across all areas of our Network business. As part of the team, you will: Develop strategies to support the growth of the Network across critical areas, including, but not limited to, international acceptance, brand, and technology evolution Investigate and evaluate major trends in the payments ecosystem and their impact on GPN Support business development efforts with existing and new partners domestically and internationally Engage with senior leadership – within the Network and across the Capital One enterprise – on strategic decision-making Join the team as we work together to shape a new strategic future for the network. General Responsibilities: Strategic leadership: Develop business strategies that will drive growth, profitability, and competitive success for Capital One in the face of shifting consumer and regulatory demands Leadership: May manage and develop multiple analysts. Coaching and mentoring associates with a goal of developing and retaining talent at Capital One Product: Develop and implement new product and pricing strategies for various lending products; lead product level data modeling/analytics Marketing: Lead direct-to-consumer marketing efforts for select products, and strategic intent for products distributed through the retail channel. Build targeted insights to inform the design and development of new customer experiences, as well as breakthrough technology and concepts designed to deliver on new go-to-market strategies Credit Risk: Drive step-change improvements in credit performance by connecting drivers of future consumer credit trends to historical behavior, creating risk models, and testing hypotheses using rigorous monitoring and analysis Execution: Manage and sequence delivery of business intent, build business requirements and execute against the product strategy. Oversee multiple projects and programs concurrently Partnership: Work closely with colleagues across Capital One including: IT, Sales, Operations, Finance and others to drive improvement in quality, volume, service, and profitability Strategic; analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analytic marketing & credit risk management Strong business judgment, leadership and integrity: They should be a tenacious decision maker, able to bring a healthy, aggressive, yet responsible approach to business Solid people leadership experience: Ability to build and leverage the capabilities of a high-performing team, as well as business partners across the enterprise. They should foster innovation, drive critical decisions, hold business partners accountable, and be able to consistently deliver results Strong executive communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills Clear results orientation: display an intense focus on achieving both short and long term goals. They should be able to drive and execute an agenda in an uncertain and fluid environment - Successful track record of thriving in a fast paced, entrepreneurial and dynamic environment. Previous consulting experience is a plus Basic Qualifications: Bachelor’s Degree in any quantitative field (Business, Math, Economics, Finance, Statistics, Science, Engineering) At least 7 years of experience in analysis Preferred Qualifications: Master’s Degree 2+ years of experience in financial services 1+ year of experience in consulting 3+ years of experience in people management At this time, Capital One will consider sponsoring a new qualified applicant for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $209,500 - $239,100 for Business Director McLean, VA: $230,400 - $263,000 for Business Director New York, NY: $251,400 - $286,900 for Business Director Riverwoods, IL: $209,500 - $239,100 for Business Director Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.
Your core responsibilities involve audit and risk assessment within financial services, not product management or technology development. | The role requires experience in product management, agile development, and working with cross-functional teams, which are not demonstrated in your background. | Sr. Associate, Product Management - Risk Capabilities Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money?If you answered yes to all of these questions, then product management at Capital One may be a fit for you About the team: The Risk Capabilities Suite is a strategic portfolio of products designed to empower cross-functional teams to proactively manage, investigate, and mitigate risk across the payments network. This suite includes a variety of tools—such as fraud detection platforms, risk case management systems, partner review trackers, and internal dashboards to manage partner programs. Together, they help teams work efficiently and respond quickly to potential risks, ensuring the network stays secure and trustworthy We are seeking a dynamic and forward-thinking Product Manager to lead the development of a new Risk Partner System of Record (RPSOR) —a foundational platform that will transform how we manage partner risk across the lifecycle. This system will replace a legacy tool and will potentially integrate with platforms such as Salesforce, ZIP, Enterprise Data Warehouse, and Fraud & Risk Center applications. The Risk Partner System of Record will become the central hub for managing partner due diligence and periodic reviews. It’s designed to make the process seamless for internal teams and partners—streamlining communication, automating documentation, and improving how we assess and manage risk across our network. In this role, you’ll learn the essentials of being a product manager, and we’ll invest in you to grow in four key areas: Human Centered You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design You'll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test Business Focused Demonstrating a growth mindset, you’ll effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs You’ll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk Technology Driven You’ll work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology You’ll collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers You’ll deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy Transformational Leadership By actively participating in horizontal forums, you’ll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams You’ll articulate a succinct product roadmap to deliver business value and share with with stakeholders, elevating your team’s results and becoming a product matter expert We want you if you are: Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges Communicator & Influencer.You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you Do-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help Team Player.You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships Basic Qualifications: Bachelor’s degree or military experience At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering Preferred Qualifications: Bachelor’s degree in computer science or engineering 1+ years translating business strategy or analysis into consumer facing digital products 1+ years of experience working on core product platforms powering digital experiences 1+ years working with cross functional teams as a product owner in an agile development process At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $101,100 - $115,400 for Sr. Associate, Product Management McLean, VA: $111,200 - $126,900 for Sr. Associate, Product Management New York, NY: $121,300 - $138,400 for Sr. Associate, Product Management Riverwoods, IL: $101,100 - $115,400 for Sr. Associate, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.
Lead product initiatives by leveraging data, managing teams, and creating strategic roadmaps to meet stakeholder needs. | Requires at least 3 years of product management experience, proficiency in SQL, and a background in a quantitative field, which do not match your marketing-focused experience. | Note: The job is a remote job and is open to candidates in USA. Capital One is a leading financial services company, and they are seeking a Product Manager to join their Capital One Shopping team. The role involves leveraging data to drive product initiatives, leading teams to deliver data platform features, and creating a compelling product vision while ensuring stakeholder needs are met. Responsibilities • Lead multiple teams of software and data engineers to design and deliver data platform features for internal users • Understand the enterprise data requirements and ensure the system’s compliance with enterprise patterns • Relentlessly push to understand user and stakeholder needs and ensure they are considered in prioritization and trade-off discussions • Create a vision and roadmap for your product that addresses stakeholder needs • Partner with analysts, data scientists, designers, engineers, and others to continuously refine the roadmap and harvest insights from experiments and product launches • Build and maintain strong relationships with leaders and stakeholders that depend on the capabilities and performance of our platforms • Define, socialize, and monitor key performance indicators to understand the evolution and success of the project Skills • At least 3 years of experience working in Product Management • At least 3 years of experience with SQL • Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration • A knowledge and passion for emerging technologies (API's, Big Data, Native UI's) to incorporate into building great products • Use SQL to build a data-back strategy, identify insights, and troubleshoot issues • Own day to day setting and monitoring of KPIs - requires strong SQL/data analysis skills • Someone comfortable with backend products who is not afraid to challenge the norm and do what is right for the team • Proficiency in handling large data files using SQL, Python, and/or R • Own day to day operations of product, including identifying bugs or leverage opportunities via comprehensive understanding of data • A product centric mindset to take a product from ideation to production and continually iterate improvements • A customer-first mindset • A strategic thought leader who can create a compelling vision and story to present to senior executives and inspire direct and partner teams • A strong communicator who can advance initiatives and create consensus through clear, concise, and contextually relevant messaging • Creating and maintaining a healthy team culture through thoughtful leadership • Results focused and able to manage and prioritize multiple projects simultaneously • Identify, prioritize, and launch innovative, merchant focused products that drive revenue and customer value • Experience translating business strategy and analysis into consumer facing digital products Benefits • Performance based incentive compensation • Cash bonus(es) • Long term incentives (LTI) • Comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being Company Overview • Capital One is a financial services company that provides banking, credit card, auto loan, savings, and commercial banking services. It was founded in 1994, and is headquartered in Mclean, Virginia, USA, with a workforce of 10001+ employees. Its website is http://www.capitalone.com.
Manage a portfolio of clients to ensure retention, growth, and risk management, acting as a trusted advisor and leveraging data for growth opportunities. | At least 5 years in a client-facing role, experience supporting business credit card products, and proficiency with CRM tools like Salesforce. | Strategic Customer Development Manager, Northern CA - Business Cards & Payments (Remote-Eligible) Strategic Customer Development Manager, Northern CA - Business Cards & Payments (Remote-Eligible) Level: Manager Territory: Northern, CA At Capital One, we think big and do big things. We were the first company to develop and offer mass customization and personalization of credit card products, and we have been innovating relentlessly ever since. Today we are a high-tech company, a scientific laboratory, and a nationally recognized brand all in one that reaches 50 million+ consumers. We are a passionate and entrepreneurial team that embraces bold ideas, fosters collaborations and delivers great customer experiences. Business Cards and Payments is one of the fastest growing financial products in the industry. A key part to its success over the course of the next 3-5 years will be developing market leading products that combine simplicity and human centered design, with the rich functionality expected by small business and commercial entities. As part of the Strategic Customer Development team, you will deepen the relationship with our customers and look for ways to increase value by growing spend. You will partner with key executives and AP managers to create long term, meaningful relationships to better understand their business, their small business or commercial card needs. As their trusted advisor, you will help optimize the rebates and benefits received from Capital One. You will also partner and collaborate internally with our Field Sales Associates, Product Advisors and value chain partners to ensure each customer’s needs are met in a seamless and beautiful way. To be successful, a Strategic Customer Development Manager will meet customers where they are and adjust their approach based on the needs of the customer. In this role, you will be supporting your customer’s business and serve as their dedicated point of contact at Capital One. Responsibilities: Manage a portfolio of clients with key focus on retention, growth and risk management Analyze the company’s total business spend to identify additional opportunities to leverage the Commercial or Small Business Cards Offer ongoing vendor match and spend enablement services; leverage results to increase AP file penetration Learn about the client and the specific industry vertical in which they operate; understand purchasing needs and behavior Become a trusted advisor by building positive relationships, handling client needs and coordinating client appreciation activities Resolve issues and provide solutions to clients in a timely manner Monitor portfolio metrics and perform quarterly account reviews Partner across the value chain to meet client needs Seek new business referrals once relationships have been established Competencies: Demonstrate abilities to build relationships and influence at a wide range of levels Strong verbal and written communication skills, both in person and over the phone Problem solver capable of synthesizing information to make informed decisions Strategic mindset and ability to leverage data in identifying growth opportunities across their portfolio Use insight and consultative selling techniques to teach prospective customers how they can leverage payment solutions (purchasing, travel, and electronic account payable) to positively impact their business, which link back to Capital One’s solutions Design and implement plans in partnership with the client’s AP and internal Capital One partners to ensure the company meets their expected return with our card programs Build broad and technical product knowledge and an understanding of how client-side processes should work with our products and services Work independently and seek out feedback and data to reflect on and improve own performance Maintain and update CRM system regarding customer calls, pipelines and closed opportunities Project and process management, interpersonal influence, networking, project ownership, and workflow management skills Capital One is open to hiring a Remote Employee for this opportunity. Basic Qualifications: At least 5 years of experience in a Business Client facing role Preferred Qualifications: Bachelor’s Degree or military experience At least 7 years of experience in a Business Client facing role At least 2 years of experience supporting business credit card products 1+ years of experience using Salesforce.com, Microsoft Office and Google Applications At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Sales Territory: $132,800 - $151,600 for CML Card Client Development Manager Remote (Regardless of Location): $132,800 - $151,600 for CML Card Client Development Manager Richmond, VA: $132,800 - $151,600 for CML Card Client Development Manager Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.
Leading product strategies and teams to deliver innovative customer solutions in a financial services context. | Minimum 5 years in product management, with a background in quantitative fields or an MBA with a quantitative focus, and experience translating business strategies into digital products. | Senior Manager, Product Manager - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. About the Team The US Card Customer Services & Strategy team has several openings within the Recoveries Product, Collections Data Product, Enterprise Platform Product, and Servicing Product spaces. These roles are mostly backend product roles. Capital One Product Framework In this role, you’ll be expected to demonstrate proficiency in five key areas which we consider to be the foundation for successful Product management: Human Centered - Obsesses about internal and external customer needs to reimagine and innovate product solutions Business Focused - Delivers game-changing outcomes by focusing on leverage and execution excellence Technology Driven - Leverages technology to deliver innovative and resilient solutions that enable both near term and long term value Integrated Problem Solving - Identifies and resolves complex problems to deliver outcomes while mitigating product risks Transformational Leadership - Leads cross functional teams to solve customer problems and drive organizational alignment Basic Qualifications: At least 5 years of experience working in Product Management Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration Preferred Qualifications: Experience translating business strategy and analysis into consumer facing digital products At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $175,500 - $200,300 for Sr. Mgr, Product Management McLean, VA: $193,000 - $220,300 for Sr. Mgr, Product Management New York, NY: $210,500 - $240,300 for Sr. Mgr, Product Management Richmond, VA: $175,500 - $200,300 for Sr. Mgr, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.
Manage and develop digital products and features to enhance customer experience and business growth. | Requires 3+ years in product management, a quantitative degree, and experience translating strategy into digital products. | Manager, Product Manager - Customer Services & Strategy (US Card) Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology. We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry. Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you. The US Card Customer Services & Strategy team has several openings within the Recoveries Product, Collections Product, Fraud Product, Enterprise Platform Product, and Servicing Product spaces. Across these roles, you’ll learn the essentials of being a product manager, and we’ll invest in you to grow in four key areas: Human Centered You’ll collaborate with tech teams to build comprehensive acceptance criteria, identifying and elevating any need for additional research to define future feature design You'll breakdown business epics into features and further into user stories, driving your team towards lowest effort or Minimal Viable Product (MVP) for a valid feature test Business Focused Demonstrating a growth mindset, you’ll effectively use hypothesis-driven assessment of data to ensure your product or feature delivers on real business needs You’ll own and prioritize feature development roadmaps, ensuring all necessary processes and procedures are followed to manage risk Technology Driven You’ll work autonomously in an agile environment, to conduct research and develop features that utilize new and evolving technology You’ll collaborate with designers, technologists, data scientists and subject-matter experts to build cutting edge solutions to help customers You’ll deliver well-managed product platforms for customers by seeking to understand technology trends and architecture strategy Transformational Leadership By actively participating in horizontal forums, you’ll harness a network of trusted relationships among tech teams, designers, key internal stakeholders and partner teams You’ll articulate a succinct product roadmap to deliver business value and share with with stakeholders, elevating your team’s results and becoming a product matter expert We want you if you are: Intellectually Curious. You ask why, you explore, you're not afraid to blurt out your crazy idea or follow an email chain for weeks to find someone with an answer. Comfortable with ambiguity, a hunger to learn and a seeker of new challenges Communicator & Influencer. You can communicate complex ideas clearly regardless of your audience. Our team knows their priorities and why they’re doing what they’re doing. You always can rally associates to work with you Do-er. You’re biased toward action, you try things and sometimes you fail. You can get around roadblocks and stay focused on your goals. You’re well organized, able to multitask and able to prioritize your work Passionate & Customer Focus. You care about growing others and bringing them together around what’s possible. You get a thrill from the journey of building and shipping products, and you have a desire and ability to connect with our external or internal customers to fully understand their needs Learner. You have an appetite to learn new things or new technologies all while exhibiting humbleness when the time comes to ask for help Team Player. You enjoy working with diverse people and driving the team toward a common goal. You have the ability to put the team before yourself and establish long-lasting relationships Basic Qualifications: At least 3 years of experience working in Product Management Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration Preferred Qualifications: Experience translating business strategy and analysis into consumer facing digital products At this time, Capital One will not sponsor a new applicant for employment authorization for this position The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $144,000 - $164,400 for Manager, Product Management McLean, VA: $158,400 - $180,800 for Manager, Product Management New York, NY: $172,800 - $197,200 for Manager, Product Management Richmond, VA: $144,000 - $164,400 for Manager, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.
Design, develop, and support AI systems and infrastructure, including large language models and AI optimization techniques. | Extensive experience in AI/ML development, programming in Python and other languages, and cloud deployment experience. | Senior Lead AI Engineer (LLM Customization and Finetuning) Overview: At Capital One, we are creating responsible and reliable AI systems, changing banking for good. For years, Capital One has been an industry leader in using machine learning to create real-time, personalized customer experiences. Our investments in technology infrastructure and world-class talent - along with our deep experience in machine learning - position us to be at the forefront of enterprises leveraging AI. From informing customers about unusual charges to answering their questions in real time, our applications of AI & ML are bringing humanity and simplicity to banking. We are committed to continuing to build world-class applied science and engineering teams to deliver our industry leading capabilities with breakthrough product experiences and scalable, high-performance AI infrastructure. At Capital One, you will help bring the transformative power of emerging AI capabilities to reimagine how we serve our customers and businesses who have come to love the products and services we build. Team Description: The Intelligent Foundations and Experiences (IFX) team is at the center of bringing our vision for AI at Capital One to life. We work hand-in-hand with our partners across the company to advance the state of the art in science and AI engineering, and we build and deploy proprietary solutions that are central to our business and deliver value to millions of customers. Our AI models and platforms empower teams across Capital One to enhance their products with the transformative power of AI, in responsible and scalable ways for the highest leverage impact. In this role, you will: • Partner with a cross-functional team of engineers, research scientists, technical program managers, and product managers to deliver AI-powered products that change how our associates work and how our customers interact with Capital One. • Design, develop, test, deploy, and support AI software components including foundation model training, large language model inference, similarity search, guardrails, model evaluation, experimentation, governance, and observability, etc. • Leverage a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters, Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. • Invent and introduce state-of-the-art LLM optimization techniques to improve the performance - scalability, cost, latency, throughput - of large scale production AI systems. • Contribute to the technical vision and the long term roadmap of foundational AI systems at Capital One. The Ideal Candidate: • You love to build systems, take pride in the quality of your work, and also share our passion to do the right thing. You want to work on problems that will help change banking for good. • Passion for staying abreast of the latest research, and an ability to intuitively understand scientific publications and judiciously apply novel techniques in production. • You adapt quickly and thrive on bringing clarity to big, undefined problems. You love asking questions and digging deep to uncover the root of problems and can articulate your findings concisely with clarity. You have the courage to share new ideas even when they are unproven. • You are deeply Technical. You possess a strong foundation in engineering and mathematics, and your expertise in hardware, software, and AI enable you to see and exploit optimization opportunities that others miss. • You are a resilient trail blazer who can forge new paths to achieve business goals when the route is unknown. Basic Qualifications: • Bachelor's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 6 years of experience developing AI and ML algorithms or technologies, or a Master's degree in Computer Science, AI, Electrical Engineering, Computer Engineering, or related fields plus at least 4 years of experience developing AI and ML algorithms or technologies • At least 6 years of experience programming with Python, Go, Scala, or Java Preferred Qualifications: • 7 years of experience deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS, Google Cloud, Azure, or equivalent private cloud) • Experience designing, developing, integrating, delivering, and supporting complex AI systems • Demonstrated ability to lead and mentor an engineering team and influence cross-functional stakeholders • Experience developing AI and ML algorithms or technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails, Memory) using Python, C++, C#, Java, or Golang • Experience developing and applying state-of-the-art techniques for optimizing training and inference software to improve hardware utilization, latency, throughput, and cost • Passion for staying abreast of the latest AI research and AI systems, and judiciously apply novel techniques in production • Excellent communication and presentation skills, with the ability to articulate complex AI concepts to peers Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. McLean, VA: $225,400 - $257,200 for Sr. Lead AI Engineer Cambridge, MA: $225,400 - $257,200 for Sr. Lead AI Engineer New York, NY: $245,900 - $280,600 for Sr. Lead AI Engineer San Francisco, CA: $245,900 - $280,600 for Sr. Lead AI Engineer San Jose, CA: $245,900 - $280,600 for Sr. Lead AI Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City's Fair Chance Act; Philadelphia's Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Design, develop, test, and support back-end solutions in a cloud environment, collaborating with agile teams and mentoring others. | At least 3 years of professional software engineering experience, with skills in back-end development, cloud services, and open source frameworks. | Senior Software Engineer, Back End - Capital One Software (Remote) Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking Back End Software Engineers who are passionate about marrying data with emerging technologies. As a Capital One Software Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One. What You’ll Do: Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment Utilize programming languages like Java, Python, SQL, Node, Go, and Scala, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services Basic Qualifications: Bachelor’s Degree At least 3 years of professional software engineering experience (Internship experience does not apply) Preferred Qualifications: 5+ years of experience in at least one of the following: Java, Scala, Python, Go, or Node.js 1+ years of experience with AWS, GCP, Azure, or another cloud service 3+ years of experience in open source frameworks 2+ years of experience in Agile practices At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $144,200 - $164,600 for Senior Software Engineer Richmond, VA: $144,200 - $164,600 for Senior Software Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.
Design, develop, and maintain data solutions and dashboards to support business insights and decision-making. | Proficiency in data scripting languages (SQL, Python, R), experience with BI tools, understanding of data governance and quality, and a relevant quantitative degree. | Senior Data Analyst - Software (Remote) At Capital One, data is at the center of everything we do. When we launched as a startup we disrupted the credit card industry by individually personalizing every credit card offer using statistical modeling and the relational database, cutting edge technology in 1988! Fast-forward a few years, and this little innovation and our passion for data has skyrocketed us to a Fortune 200 company and a leader in the world of data-driven decision-making. As a Data Analyst at Capital One you will leverage analytic and technical skills to innovate, build, and maintain well-managed data solutions and capabilities to tackle business problems. On any given day you will be challenged by three types of work – Innovation, Business Intelligence and Data Management: Innovation Use Open Source/Digital technologies to mine complex, voluminous, and different varieties of data sources and platforms Build well-managed data solutions, tools, and capabilities to enable self-service frameworks for data consumers Demonstrate ability to explore and quickly grasp new technologies to progress varied initiatives Business Intelligence Partner with the business to provide consultancy and translate the business needs to design and develop tools, techniques, metrics, and dashboards for insights and data visualization Drive analysis that provides meaningful insights on business strategies Data Management Drive an understanding and adherence to the principles of data quality management including metadata, lineage, and business definitions Work collaboratively with appropriate Tech teams to manage security mechanisms and data access governance Build and execute tools to monitor and report on data quality Our ideal candidate will have: Degree specialized in a Science, Technology, Engineering, Mathematics discipline Scripting experience in (Python, R, Spark, and SQL) Strong desire and experience with data in various forms (data warehouses/SQL, unstructured data) Experience utilizing and developing within Snowflake services Basic Qualifications Currently has, or is in the process of obtaining a Bachelor’s Degree in quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science or a related quantitative field) plus at least 2 years of experience performing data analytics, or currently has, or is in the process of obtaining a Master’s Degree with an expectation that required degree will be obtained on or before the scheduled start date. At least 1 year of experience working with at least one scripting language At least 1 year of experience utilizing business intelligence visualization tool At least 1 year of experience querying, analyzing and working with data languages and platforms Preferred Qualifications: Master’s Degree in a Science, Technology, Engineering, Mathematics discipline At least 2 years of experience coding in Python, R, Spark, or SQL At least 2 years of experience working within process management and improvement methodologies – Agile, Lean, Six Sigma, etc. At least 1 year of experience utilizing and developing within AWS services At least 1 year of experience working with and demonstrating knowledge of data governance, data quality management concepts and data quality tools (i.e. Informatica DQ) At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $99,100 - $113,100 for Sr. Data Analyst McLean, VA: $109,000 - $124,400 for Sr. Data Analyst Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.
Leading product development, managing technical teams, and driving sales growth. | Extensive experience in sales engineering and product management, with strong technical and leadership skills, but lacking specific software engineering and cloud experience. | Job Description: • Articulate and evangelize a bold technical vision for your domain • Decompose complex problems into practical and operational solutions • Ensure the quality of technical design and implementation • Serve as an authoritative expert on non-functional system characteristics, such as performance, scalability and operability • Continue learning and injecting advanced technical knowledge into our community • Handle several projects simultaneously, balancing your time to maximize impact • Act as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product community • Abstract clients from core systems of record • Migrate clients to a core agnostic GraphQL interface layer • Provide automation and tooling to accelerate client onboarding to the modern core efficiently • Ensure all the client applications and use cases function as expected post migration Requirements: • Bachelor’s Degree • At least 7 years of experience in software engineering • At least 5 years of experience working with at least one of the following programming languages: Java, Python, or Node.js • At least 3 years of experience in public cloud technologies (Amazon Web Services, Microsoft Azure, Google Cloud Platform) Benefits: • Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being.
Lead and develop cloud-native, scalable systems with a focus on performance, scalability, and client migration. | 7+ years of software engineering experience, proficiency in Node.js or similar, and experience with cloud technologies like AWS. | Distinguished Engineer - Capital One Software (Remote-Eligible) Job Description Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn’t exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One’s pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face – things like data publishing, data consumption, data governance, and infrastructure management – we’ve built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. We are seeking top tier talent to join our pioneering team and propel us towards our destination. You will be joining a team of innovative product, tech, and design leaders that tirelessly seek to question the status quo. As a Capital One Director, Technical Program Management, you’ll have the opportunity to be on the forefront of building this business and bring these tools to market. Key responsibilities: Articulate and evangelize a bold technical vision for your domain Decompose complex problems into practical and operational solutions Ensure the quality of technical design and implementation Serve as an authoritative expert on non-functional system characteristics, such as performance, scalability and operability Continue learning and injecting advanced technical knowledge into our community Handle several projects simultaneously, balancing your time to maximize impact Act as a role model and mentor within the tech community, helping to coach and strengthen the technical expertise and know-how of our engineering and product community Abstract clients from core systems of record Migrate clients to a core agnostic GraphQL interface layer Provide automation and tooling to accelerate client onboarding to the modern core efficiently Ensure all the client applications and use cases function as expected post migration Basic Qualifications: Bachelor’s Degree At least 7 years of experience in software engineering At least 5 years of experience working with at least one of the following programming languages: Java, Python, or Node.js At least 3 years of experience in public cloud technologies (Amazon Web Services, Microsoft Azure, Google Cloud Platform) Preferred Qualifications: Masters’ Degree 9+ years of software engineering experience 5+ years of experience in AWS 5+ years of experience architecting cloud-native applications Experience working with event-driven and microservice architectures Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $239,900 - $273,800 for Distinguished Engineer New York, NY: $287,800 - $328,500 for Distinguished Engineer Richmond, VA: $239,900 - $273,800 for Distinguished Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.
Lead and manage the MarTech ecosystem, develop and execute a technology roadmap, oversee platform management and data integrity, and collaborate across teams to optimize marketing technology performance. | At least 7 years in Marketing Operations or MarTech leadership, with deep expertise in marketing automation, CRM, data integration, and team management. | Director, Marketing Technology Lead - Capital One Software (Remote) About Us Capital One Software is a rapidly growing B2B software company committed to delivering innovative solutions that solve complex business challenges. Our success hinges on a robust, scalable, and intelligent marketing technology stack that drives demand, optimizes the customer journey, and provides actionable insights. We are looking for an experienced and strategic Director of Marketing Technology (MarTech) to lead this critical function. The Role The Director of Marketing Technology will be a pivotal leader responsible for defining, building, and managing the end-to-end MarTech ecosystem. This individual will bridge the gap between marketing strategy, technology infrastructure, and data analytics. You will ensure our technology stack is optimized for performance, scalability, data integrity, and compliance, ultimately accelerating revenue growth and enhancing the customer experience. This role requires a leader who thrives in a high-growth, ambiguous environment and excels at taking initiatives from "zero to one." Key Responsibilities 1. MarTech Strategy and Roadmap Vision & Planning: Define and champion a multi-year MarTech strategy and roadmap that aligns with business objectives, sales goals, and the overall customer lifecycle (Acquisition, Engagement, Retention). Evaluation & Selection: Lead the evaluation, selection, and implementation of new marketing technologies, ensuring they integrate seamlessly with the existing ecosystem (CRM, Sales Tech, Data Warehouse, etc.). Budget Management: Own and manage the MarTech budget, vendor relationships, and contract negotiations for all platform licenses and services. 2. Platform Management and Optimization System Ownership: Serve as the primary owner for core marketing platforms, including but not limited to: Marketing Automation Platform (MAP - e.g., HubSpot, Marketo, Pardot), Content Management System (CMS), Account-Based Marketing (ABM) platforms, CDP/Data Infrastructure, and Analytics Tools. Data Flow & Integrity: Oversee the architecture, data flow, and governance between all marketing systems and the core CRM (e.g., Salesforce). Ensure data quality, standardization, and adherence to privacy regulations (e.g., GDPR, CCPA). Optimization: Proactively identify opportunities to improve platform utilization, workflow automation, lead scoring, and campaign execution efficiency. 3. Leadership, Team & Governance Team Leadership: Build, mentor, and lead a high-performing team of MarTech specialists, administrators, and analysts. Cross-functional Collaboration: Act as the strategic partner to Marketing, Sales Operations, IT/Engineering, and Data Science teams to ensure alignment on business processes, data definitions, and technology integrations. Change Management: Drive best practices for system governance, documentation, and user training across the Marketing organization. 4. Performance & Analytics Reporting Infrastructure: Ensure the MarTech stack supports robust, reliable, and real-time reporting capabilities. Attribution: Oversee the implementation and maintenance of marketing attribution models to accurately measure ROI and channel performance across all customer touchpoints. Testing: Enable and support A/B testing and experimentation capabilities within the platforms to drive continuous optimization of campaign performance. Basic Qualifications Bachelor’s degree At least 7 years of experience in Marketing Operations or MarTech leadership roles At least 3 years managing a B2B SaaS MarTech stack. Preferred Qualifications Master’s degree Expert-level proficiency with a leading Marketing Automation Platform (preferrably Marketo) and deep working knowledge of a major CRM (e.g., Salesforce Sales Cloud). Strong understanding of data warehousing concepts, API integrations, SQL, and web technologies (HTML, JavaScript) as they relate to marketing execution. Proven track record of developing and executing a successful technology roadmap that drove measurable business results (e.g., faster lead velocity, improved campaign ROI). Exceptional communication and presentation skills, with the ability to articulate complex technical concepts to a non-technical audience. Experience with Account-Based Marketing (ABM) platforms (e.g., Demandbase, Terminus). Familiarity with Customer Data Platform (CDP) technology. Experience with BI/Visualization tools (e.g., Tableau, Looker, Power BI). Knowledge of modern web analytics and tag management (e.g., Google Analytics 4, Google Tag Manager). At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $205,400 - $234,400 for Director, Product Management McLean, VA: $226,000 - $257,900 for Director, Product Management Richmond, VA: $205,400 - $234,400 for Director, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.
Own and drive product experiences, operate with high autonomy, and make data-driven investment decisions. | Minimum 7 years in digital product management, 5 years in business analysis, and strong SQL skills. | Director, Product Management: Capital One Shopping (Remote - Eligible) About Capital One Shopping Capital One Shopping is an industry-leading consumer technology business that is changing the way people buy and save online. The team operates with extreme focus to accelerate growth of the Shopping business, find best-in-market savings for shoppers, and create unique value for our merchant partners. Technology and a rapid test-and-learn methodology are applied to nearly all of our business challenges. The team has a flat organizational structure that emphasizes clear ownership, small teams, and leverage through technology. We are looking for a Product Manager to join our team to improve and integrate new product and revenue opportunities with our merchant partners, and drive cross-functional execution within Shopping. Role Description: In this role, you will be a key driver of business growth - owning all aspects of the team, technology, and tooling that onboards and activates merchant relationships across Shopping’s suite of product experiences: Work directly with engineering in an individual contributor and cross-functional leadership capacity to design and build optimized consumer incentive and reward experiences Manage the day-to-day operations and engineering execution of directly owned and supporting teams to iteratively launch and test new experiences Operate with a high degree of autonomy, exhibiting data and market backed judgment from ideation through to launch Own the business case, prioritization, and monitoring for the product experiences under your purview, building a suite of operational reports and models using SQL, Excel, and financial modeling to drive optimal investment decisions Who We’re Looking For: The ideal candidate is a high-leverage, data-driven product leader who combines startup grit with the technical depth and product intuition to build products that deliver world-class results. Competitive and Ambitious Mindset: You are a self-driven performer who aims to be among the best in the world at what you do. You independently and continuously seek to grow and improve and want to be around others who are similarly driven. You observe and study other best-in-class companies and people and have a well-formed opinion about what makes them great. Quantitatively Rigorous and Results Focused: You measure your success by the impact you drive, not the output. You possess exceptional data and SQL skills and are recognized as one of the strongest business analysts in your company. You make rigorous, data-backed decisions and do not need others to acquire insights from data. You monitor and model results of your experiences, prioritizing all effort based on the highest expected return. You are comfortable “making the call” because you’ve personally examined the data and evaluated all important considerations. Unnatural Focus, Intensity, and Speed: You operate with a level of leverage and speed that most competent people believe is impossible. By focusing exclusively on the primary drivers of value, mastering the "art of saying no," you lead teams toward 10x and 100x outcomes rather than incremental gains. Performant Design and Iterative Development: You are a student of performant user experience design, driven by a deep understanding of user psychology and product testing experience. You likely have a library of "good and bad" product examples saved as screenshots and use this to drive engagement and conversion excellence. You observe and take note of areas of opportunity every time you personally install a new app or digital service. You have a strong preference to rapidly AB test experiences and observe real results vs. debate what the “perfect design” is. Technical Curiosity and Depth: You have a passion for technology and seek every opportunity to understand all of the pieces that power your experiences. You are likely building with AI in your spare time and prefer working as “one team” with engineering in a lean, fluid environment rather than through rigid planning processes. Engineering teams are used to hearing you ask “Can you walk me through how this would work?” as you evaluate whether our technical approaches are as simple and elegant as possible. Lean, High Ownership Execution: You have a bias for action and value working in a flat, lean, startup-like organization structure where you will roll up your sleeves to solve problems with firsthand knowledge on a daily basis. If there is an important job to be done you’re the first to roll up your sleeves and help drive it to completion no matter what the task is. Basic Qualifications: Bachelor’s Degree or military experience At least 7 years of experience in Digital Product Management At least 5 years of experience in Business Analysis At least 5 years experience working with SQL Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration Preferred Qualifications: At least 8+ years of experience translating business strategy and analysis into consumer-facing digital products At least 8+ years of experience in a high growth/startup technology environment, strategy consulting, or investment banking At least 8+ years of experience working directly with software engineering departments to build tooling and processes to support and scale new product experiences At this time, Capital One will not sponsor a new applicant for employment authorization for this position. Capital One is open to hiring a Remote Employee for this opportunity. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. New York, NY: $246,500 - $281,300 for Director, Product Management Remote (Regardless of Location): $205,400 - $234,400 for Director, Product Management McLean, VA: $226,000 - $257,900 for Director, Product Management Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.
Lead a team of software engineers to develop and maintain cloud-based, full stack solutions for financial services, ensuring regulatory compliance and technical excellence. | Minimum 6 years in software engineering, 1 year in cloud computing, 4 years in software development, and 1 year of people management. | Senior Manager, Software Engineering, Full Stack (Global Payment Network) Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, you'll be part of a big group of makers, breakers, doers and disruptors, who solve real problems and meet real customer needs. We are seeking Full Stack Software Engineers who are passionate about marrying data with emerging technologies. As a Capital One Sr. Manager Software Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One. What You’ll Do: Lead a portfolio of diverse technology projects and a team of developers with deep experience in distributed microservices, and full stack systems to create solutions that help meet regulatory needs for the company Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, mentoring other members of the engineering community, and from time to time, be asked to code or evaluate code Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment Utilize programming languages like JavaScript, Java, HTML/CSS, TypeScript, SQL, Python, and Go, Open Source RDBMS and NoSQL databases, Container Orchestration services including Docker and Kubernetes, and a variety of AWS tools and services Basic Qualifications: Bachelor’s Degree At least 6 years of experience in software engineering (Internship experience does not apply) At least 1 year experience with cloud computing (AWS, Microsoft Azure, Google Cloud) At least 4 years of people management experience Preferred Qualifications: Master’s Degree 9+ years of experience in at least one of the following: JavaScript, Java, TypeScript, SQL, Python, or Go 3+ years of experience with AWS, GCP, Microsoft Azure, or another cloud service 4+ years of experience in open source frameworks 7+ years of people management experience 2+ years of experience in Agile practices Capital One will consider sponsoring a new qualified applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Houston, TX: $204,900 - $233,800 for Sr. Mgr, Software Engineering McLean, VA: $225,400 - $257,200 for Sr. Mgr, Software Engineering Riverwoods, IL: $204,900 - $233,800 for Sr. Mgr, Software Engineering Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.
Design, develop, and support cloud-based DevOps solutions using modern tools and technologies. | Requires 3+ years in DevOps, experience with cloud native technologies, Linux system administration, and scripting skills. | Sr. Software Engineer, DevOps (Global Payment Network - AWS, Cloud Infrastructure, CI/CD) Do you love building and pioneering in the technology space? Do you enjoy solving complex business problems in a fast-paced, collaborative, inclusive, and iterative delivery environment? At Capital One, youll be part of a big group of makers, breakers, doers and disruptors, who love to solve real problems and meet real customer needs. We are seeking DevOps Engineers who are passionate about marrying data with emerging technologies to join our team. As a DevOps Engineer, you’ll have the opportunity to be on the forefront of driving a major transformation within Capital One. What You’ll Do: • Collaborate with and across Agile teams to design, develop, test, implement, and support technical solutions in full-stack development tools and technologies • Share your passion for staying on top of tech trends, experimenting with and learning new technologies, participating in internal & external technology communities, and mentoring other members of the engineering community • Collaborate with digital product managers, and deliver robust cloud-based solutions that drive powerful experiences to help millions of Americans achieve financial empowerment • Utilize programming languages like Java, Python, SQL, Ruby and Go, Container Orchestration services including Docker and Kubernetes, CM tools including Ansible and Terraform, and a variety of AWS tools and services Basic Qualifications: • Bachelor’s degree • At least 3 years of experience in DevOps Engineering (Internship experience does not apply) • At least 2 years of experience with Cloud Native technologies (Amazon Web Services, Microsoft Azure, Google Cloud Platform) • At least 2 years of Unix or Linux system administration experience Preferred Qualifications: • 2+ years of experience with Terraform or Ansible • 2+ years of experience with container orchestration services including Docker or Kubernetes • 2+ years of experience with coding and scripting (Python, SQL, Java, JavaScript, Golang, Bash, Perl or Ruby) • 2+ years of experience working with Agile Development Practices At this time, Capital One will not sponsor a new applicant for employment authorization, or offer any immigration related support for this position (i.e. H1B, F-1 OPT, F-1 STEM OPT, F-1 CPT, J-1, TN, E-2, E-3, L-1 and O-1, or any EADs or other forms of work authorization that require immigration support from an employer). The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Sales Territory: $144,200 - $164,600 for Senior Software Engineer Riverwoods, IL: $144,200 - $164,600 for Senior Software Engineer McLean, VA: $158,600 - $181,000 for Senior Software Engineer Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital Ones recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Support and enhance risk management processes, conduct risk reviews, and advise leadership on risk mitigation strategies. | Minimum 4 years in financial services or technology, with experience in project, process, or risk management, and strong communication skills. | Manager, Business Risk Guide- Enterprise Services Risk Office We are hiring! The Enterprise Services Business Risk Office provides risk management support to several lines of business including: Brand, Enterprise Supplier Management, Enterprise Products & Experience (EPX), Software, Global Enterprise Affairs, eData, Global Workplace Solutions, Emerging Payments, Ventures, and Tech. As the risk team for Enterprise Services Business Risk, we are on the cutting edge of risk management and provide support for new and emerging technologies as well as critical business strategies. Capital One has taken a bold journey to build a technology company, while operating in a complex, highly regulated business. If you are a problem solver seeking an exciting challenge. Can build relationships as well as develop and implement innovative solutions and are ready to work on the front line of a top 10 Bank. Come be a part of an organization that’s dedicated to helping Capital One identify, manage and effectively mitigate risk – changing banking for good - for our customers, our communities and our associates. As a Business Risk Manager in Capital One’s Enterprise Services (ES) Risk organization, that’s exactly what you’ll do as a first line function. Working with talented associates, you are the conscience of all areas of the Business. You will apply your risk management and analytical skills to some of our highest profile Risk Management projects. You are a highly motivated, experienced, collaborative Risk Management professional that is forward thinking, quick to adapt, and technologically adept. These skills will allow you to gain insights, act as a change agent to influence both business and technology partners, and deliver value-added risk management services to help ensure our Company remains well-managed and avoids unnecessary risk. In this position, you will play a key role in enhancing our Business risk management investment, product and data processes across Capital One and driving project and program delivery. Here's what we're looking for in an ideal teammate: You are a critical thinker who seeks to understand the business and its control environment. You possess a relentless focus on quality and timeliness. You adapt to change, embrace bold ideas, and are intellectually curious. You like to ask questions, test assumptions, and challenge conventional thinking. You develop influential relationships based upon shared risk objectives and trust to deliver outstanding business impact. You create energy and an environment that fosters trust, collaboration, and belonging, making it easy to attract, hire, and retain top talent. You are a trusted advisor both leading and driving effective and relevant risk management conversations with Divisional Business and Tech leadership and their teams. You are an informed consultant to develop and deliver appropriate messages on risk themes and challenge remediation activities. You are an approachable and effective partner to navigate regulatory and compliance requirements to help develop fit for purpose solutions with the ability to flex where appropriate Responsibilities: Build successful relationships with our Investment, Product, Data and other team members to understand the impact of business and technology risk on critical business processes Perform risk reviews during various processes such as Risk Control and Self Assessments (RCSAs), Process Level Assessments (PLA), Exceptions, Applications, Targeted Risk Assessments and recommend on risk mitigation activities. Influence leaders within Investments, Compliance, Product, Data, Cyber, second line risk organizations, and Internal Audit on key technology risks and actions as needed Conduct periodic risk reviews with the executives and support reporting for risk metrics Develop risk analysis, perform deep dive investigations, and drive specific risk initiatives to minimize risk posture and strengthen overall control suite effectiveness Design and support internal risk and control governance processes Identify and implement continual risk program enhancements based on industry standards and best practices in alignment with Capital One’s strategic risk direction Support the Enterprise Services (ES) Risk organization by implementing new and innovative ideas Basic Qualifications: High School Diploma, GED or Equivalent Certification At least 4 years of experience in the Financial Services or Technology industry At least 4 years of experience in project, program, process, or risk management At least 4 years of experience facilitating and leading discussions across various disciplines Preferred Qualifications: Bachelor’s Degree or military experience Knowledge of the UK and US regulatory landscapes 5+ years of experience in risk management, technology, or a related discipline At least 5 years of leading highly cross-functional programs At least 5 years of experience consulting with senior executives and strategy building 5 years of experience supporting internal and external business clients with a deep understanding of Investment, Product and Data risk in the areas of security considerations, sustainability, business resilience and data restrictions Experience in controls development, controls management, risk reporting activities such as process level assessments and risk and control self assessments Strong organization skills and ability to support multiple projects simultaneously Excellent verbal presentation and written communication skills to confidently interact with and lead meetings at all levels Excellent problem-solving, analytical and critical thinking skills to effectively respond to shifting priorities, demands and timelines At this time, Capital One will not sponsor a new applicant for employment authorization for this position The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Chicago, IL: $144,000 - $164,400 for Manager, Cyber Risk & Analysis McLean, VA: $158,400 - $180,800 for Manager, Cyber Risk & Analysis New York, NY: $172,800 - $197,200 for Manager, Cyber Risk & Analysis Plano, TX: $144,000 - $164,400 for Manager, Cyber Risk & Analysis Richmond, VA: $144,000 - $164,400 for Manager, Cyber Risk & Analysis Wilmington, DE: $144,000 - $164,400 for Manager, Cyber Risk & Analysis Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.
Developing and managing client relationships, identifying new business opportunities, and expanding network growth within international markets. | Minimum 10 years of payments industry experience in business development, sales, or marketing, with preferred experience in fintech, credit card, or banking industries, and client management in international markets. | Senior Principal Relationship and Business Development Manager (Remote-Eligible) We are currently looking for a Senior Principal Relationship and Business Development Manager to join our International Markets team. This strategic role will focus on business development for our international clients, managing a robust pipeline of new sales opportunities, and cultivating complex external relationships. The Senior Manager will act as the lead representative to identify and drive opportunities to expand business targets within the portfolio. This role is key to increasing network transaction volume and revenue generation by selling new programs, projects, and promotions, and requires actively managing and escalating risk and customer-impacting issues. Responsibilities : • Strategic Growth: Strategically identifying leads, developing proposals and negotiating agreements to maximize network growth • Business Development: Identifying and creating business cases for new development activities with internal and external partners • Relationship Management: Serving as the strategic liaison between external accounts, maintaining relationships with decision-makers, and advising clients on new product or operational initiatives • Client Portfolio Management: Exploring new partnership opportunities and managing a portfolio of clients to retain, grow, and drive existing and new business by increasing acceptance and volume • Risk & Compliance: Actively managing and evaluating risk and customer-impacting issues, and ensuring compliance with new processes during contract and pricing negotiations • Market Analysis: Performing market analyses to maintain knowledge of industry trends, the competitive environment, and the opportunity pipeline to increase network transaction volume and revenue generation • Client Engagement: This is a client-facing role requiring approximately 10% travel Basic Qualifications • High School Diploma, GED or equivalent certification • At least 10 years of payments industry experience in business development, sales, strategy, relationship management or marketing Preferred Qualifications: • Bachelor's Degree in Business, Finance or Marketing • 12+ years of payments industry experience in business development, sales, strategy, relationship management or marketing • Business Development experience within Fintech, Credit Card or Commercial Banking industries • Client management experience within international markets Capital One is open to hiring a Remote Employee for this opportunity. At this time, Capital One will not sponsor a new applicant for employment authorization for this position. The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $155,300 - $177,200 for Sr. Principal Relationship Management and Business Development Riverwoods, IL: $155,300 - $177,200 for Sr. Principal Relationship Management and Business Development Chicago, IL: $155,300 - $177,200 for Sr. Principal Relationship Management and Business Development Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidates offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website ( . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York Citys Fair Chance Act; Philadelphias Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
Build and lead a sales development team, own pipeline creation, and collaborate with sales and marketing teams. | At least 5 years in enterprise GTM roles, experience with outbound prospecting, team management, and CRM tools. | Sales Development Team Lead- Capital One Software (Remote) Ever since our first credit card customer in 1994, Capital One has recognized that technology and data can enable even large companies to be innovative and personalized. As one of the first large enterprises to go all-in on the public cloud, Capital One needed to build cloud and data management tools that didn’t exist in the marketplace to enable us to operate at scale in the cloud. And in 2022, we publicly announced Capital One Software and brought our first B2B software solution, Slingshot, to market. Building on Capital One’s pioneering adoption of modern cloud and data capabilities, Capital One Software is helping accelerate the data management journey at scale for businesses operating in the cloud. If you think of the kind of challenges that companies face - things like data publishing, data consumption, data governance, and infrastructure management - we’ve built tools to address these various needs along the way. Capital One Software will continue to explore where we can bring our solutions to market to help other businesses address these same needs going forward. Who We’re Searching For We’re looking for a hands-on Sales Development Manager to build, lead, and scale our sales development (SDR) function from the ground up. You’ll be both architect and operator: owning a team and individual pipeline creation quota, designing the strategy, processes, and KPIs for a high-performing, account-based outbound sales motion while personally prospecting into top-tier accounts and owning pipeline creation goals. This isn’t a “manage from the dashboard” role. You’ll be in the trenches with the team - refining ICP and targeting, crafting sales messaging, running experiments, and joining account planning sessions - while developing SDRs into world-class enterprise prospectors. This is a sales leadership role, measured on net-new pipeline and opportunity creation in partnership with our Sales team leads and Account Executives. If you’re a strategic builder, strong operator, and coach who loves turning ambiguity into a repeatable, scalable sales engine, this role is for you. Roles & Responsibilities Sales & Pipeline Ownership (Player/Coach) Own a personal book of target accounts with clear opportunity creation quotas; perform deep account research; run multi-threaded outreach across email, LinkedIn, and phone; run discovery with technical and business stakeholders and hand off high-quality, qualified opportunities to AEs. Own team-level pipeline creation targets and drive SDR daily/weekly selling activities to achieve them. Build and Lead the Sales Development Function Design the SDR strategy, operating model, and KPIs for account-based outbound; create core sales processes, prospecting playbooks, and cadences; partner with Sales Leadership, Marketing, Enablement, and Sales Operations on ICP, territories, and target account strategy. Team Leadership & Sales Coaching Hire, onboard, and ramp SDRs; run regular 1:1s, live call coaching, and deal reviews; set clear expectations and development plans; build a culture of sales accountability, experimentation, and continuous improvement. Cross-Functional Collaboration & Feedback Loops Partner with AEs on account engagement plans and full-funnel sales strategies; align SDR motions with Marketing campaigns and events; work with Enablement on sales messaging, objection handling, and competitive positioning; deliver structured field feedback to Product and Marketing. Systems, Data, and Reporting Ensure disciplined use of Salesforce, Groove, LinkedIn Sales Navigator, ZoomInfo, and related tools; build and review SDR dashboards; use funnel data to diagnose bottlenecks and iterate on programs, KPIs, and playbooks. Basic Qualifications At least 5 years of experience in enterprise GTM roles such as sales, business development, partnerships, SDR, BDR, or inside sales, such as in SaaS or technology. At least 3 years of experience owning or co-owning an outbound prospecting motion into enterprise accounts with an Annual Contract Value (ACV) of $75,000 or greater (as an individual contributor, team lead, or manager). At least 2 years of experience leading, managing, or mentoring a quota-carrying GTM team (for example: SDR, BDR, sales, BD, or partnerships) with responsibility for pipeline creation and revenue outcomes. At least 3 years of experience engaging stakeholders in sales cycles and strategic partnerships. At least 3 years of experience using a CRM such as Salesforce and sales engagement tools (for example: Groove, Outreach, Salesloft, LinkedIn Sales Navigator, ZoomInfo, Gong, or similar). At least 3 years of experience meeting or exceeding KPIs related to pipeline creation, opportunity quality, and conversion. Preferred Qualifications 7+ years of experience in enterprise GTM leadership roles (for example: sales, business development, partnerships, SDR, BDR, or inside sales) within SaaS or technology. Experience standing up or significantly scaling an outbound motion or SDR, BDR, or inside sales function (process, KPIs, hiring profile, playbooks, dashboards). Proven success building and leading teams that create net-new pipeline at scale, with clear examples of improving conversion rates and deal quality over time. Experience in data, analytics, cloud, or AI ecosystems and/or adjacent platform environments (for example: Snowflake, Databricks, or major public clouds). Experience selling into or partnering with highly regulated industries (for example: Financial Services or Healthcare) Demonstrated ability to collaborate with Account Executives and Sales Leaders on strategic account planning, territory design, and coverage models. Demonstrated ability to hire, coach, and develop early-career GTM talent (SDRs, BDRs or equivalent) into high performers and next-step roles (AE, BD, Partnerships). Strong written and verbal communication skills, with the ability to simplify complex value propositions and tailor messaging to senior technical and business stakeholders. Demonstrated ability to maintain precision and quality while scaling outreach across multiple accounts, segments, and team members. At this time, Capital One will not sponsor a new applicant for employment authorization for this position The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked. Remote (Regardless of Location): $165,000 - $165,000 for Sr. Manager, SaaS Sales Richmond, VA: $165,000 - $165,000 for Sr. Manager, SaaS Sales Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter. This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan. Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website. Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level. This role is expected to accept applications for a minimum of 5 business days. No agencies please. Capital One is an equal opportunity employer (EOE, including disability/vet) committed to non-discrimination in compliance with applicable federal, state, and local laws. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations. For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site. Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC). At Capital One, we’re building a leading information-based technology company. Still founder-led by Chairman and Chief Executive Officer Richard Fairbank, Capital One is on a mission to help our customers succeed by bringing ingenuity, simplicity, and humanity to banking. We measure our efforts by the success our customers enjoy and the advocacy they exhibit.
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